58 Celebrity Summit Cruise Reviews for Senior Cruises to Bermuda

Background on us; we are a early 30's married couple traveling with no children. We are from the south and we flew to NYC to get to this ship. Our normal summer vacation is a few days at an all inclusive resort, although we've ... Read More
Background on us; we are a early 30's married couple traveling with no children. We are from the south and we flew to NYC to get to this ship. Our normal summer vacation is a few days at an all inclusive resort, although we've both been on 1 cruise each before so that's what we are comparing it to. The long and short of it is if you want a relatively inexpensive way to get to Bermuda, this is it. Bermuda was amazing and we had a blast once on shore. Overall, we felt this cruise was okay, with the main complaints being breakfast and lunch food, and the bar service. Of the five stars, 1 star was taken for breakfast and lunch, and the other star for service. Service Compared to other trips we've taken (all inclusive type places), service was sub-par. Bar staff seemed grumpy, those at the martini bar seemed snooty if you didn't have the premium package. The staff at the rendezvous lounge was the exception, they were always nice and cheerful. I don't know if it's due to the automatic tipping thing or not, but my perception is that I would do my own tips in the hope that it would get them happier for our business. Room steward (I think his name was Vancy?) was awesome - always around, always smiling and asking if we needed anything. That dude needs a raise. The ship was always clean, and the staff did a good job maintaining. Dinner service was hit or miss. Lenworth and Reynaldo were excellent. Celebrity does this thing where you have 3 waiters - main waiter, assistant waiter and a sommelier. I would rather just have one waiter as the service felt not overly attentive, somewhat cold or aloof and not overly helpful. Food Breakfast and lunch had little variety and we felt bored of the buffet - dinner was usually good quality. Breakfast never changed - it was the same exact thing every day. And no biscuits and gravy! Lunch only changed a little, not a whole lot of variety and we welcomed the chance to go onshore to Bermuda to spend $50 on lunch. On sea days, the buffet was extremely crowded, and long lines were everywhere, with tables occasionally hard to find. It felt chaotic at times, and some places you had to get a staff member to serve you the food, which took additional time. This could be eliminated, if it can be scooped up or grabbed just let people get it themselves...caused bottlenecks in the lines. If breakfast and lunch were improved, I would give this cruise 4 stars. Dinner was good quality and we never had to wait more than 30 minutes for a table. Cabin and ship Cabin was nice and large enough, although the bathroom needed some updating. Others say the ship felt old, I did not think so. No issues, everything was clean, again the room stewards were great. Pool area was always extremely crowded and we had issues finding chairs in the middle of the day. Entertainment Entertainment director and managers were awesome - very funny. Eddy, Luigi and Oscar were our three favorite people on the ship. Eddy was extremely entertaining and funny but looks like he needs some sleep. I think he's way overworked - Eddy, if you read this, please go take a nap. The "game shows" were always entertaining and a favorite for us. Comedians were clean (a plus), first guy was very funny but we didn't care for the second. Musicians are very talented (Pete Henry and Jim Beam Band especially) but the music for some of the bands got VERY repetitive - I swear I heard the same 3 songs at least 5 times each in seven days. We're not big show people but we did attend a bunch of them, we thought the imagic show lacked wow factor - I'd rather see a traditional magician. Perhaps I'm weird but I'd like to see motivational or educational entertainers thrown in the mix. People Cruise is geared towards older couples from the northeast. We were one of the only southerners on the cruise, which was ok but seemed a little different for us (just regional culture differences). Everyone was fairly friendly and we did meet some nice people. A few suggestions: Why is there a real library on board this ship? Takes up like 2 or 3 decks and is a waste of space. Condense it to one room with a bunch of ipads people can rent with ibooks and convert the rest of the space to something useful for everyone. I would like some variety in the music - I heard no country music, jazz or blues, and only a little classic rock (thank you Pete Henry for yours). The bands are very talented but would like more variety. Update the bathrooms in the ship Change breakfast and lunch to different themes every day. Breakfast - no biscuits and gravy?? Lunch had some variety but not a whole lot, mostly the same stuff every day. It would be nice to have water stations around the ship instead of having to go wait at the bar for a bottle of water. Read Less
Sail Date July 2016
Auburndale Cruisers Our Second Cruise to Bermuda on Celebrity's Summit, May 29th to June 5th, 2016 SUMMARY: This was a very good cruise. Celebrity does it right with a relaxed atmosphere, good service, dining and ... Read More
Auburndale Cruisers Our Second Cruise to Bermuda on Celebrity's Summit, May 29th to June 5th, 2016 SUMMARY: This was a very good cruise. Celebrity does it right with a relaxed atmosphere, good service, dining and entertainment. We enjoyed last year’s cruise so much that we decided to do it again. We were a party of two, my wife and I, both senior citizens. This was our twenty sixth cruise since 2001 so we consider ourselves experienced and savvy cruisers. This was our third cruise with Celebrity having sailed to Bermuda on the Summit in 2015 and the Silhouette in its inaugural season of 2012. We’ve also cruised on Holland America, Norwegian, Princess and Royal Caribbean. We had booked the cruise as Concierge Class passengers and as such received amenities including complimentary champagne on arrival, daily fresh fruit and hors d’oeuvres in our stateroom, a sizeable on-board spending credit, gratuities included and various complimentary shipboard events. EMBARKATION: We arrived by limo at the Liberty Cruise Terminal in Bayonne, New Jersey at 10:30, were checked-in and boarded at about 11:00. Concierge Class passengers were treated to a welcome-aboard luncheon in the main dining room. Following the mandatory lifeboat drill we set sail for Bermuda. The ship’s captain provided a very nice touch as we sailed, first turning north so that the lower Manhattan skyline, the Freedom Tower and Statue of Liberty could be seen before turning back south and heading out to sea. THE SUMMIT: The Summit is an older ship, in service since late 2001. Its gross tonnage is 91,000. It’s 965 ft. in length and 106 ft. at the beam. It carries 2,158 passengers and a crew of 999. Top speed is 24 knot’s. The ship was spotless and showed very little evidence of wear and tear. There was a tremendous amount of public space with a lot of comfortable seating available for the smaller type ship. Lighting in many of these spaces was deliberately dim, possibly setting a relaxed mood. Earth tones, browns and tans, abounded. Prominent locations included the pool deck with two pools and several hot tubs, a solarium with a heated pool and small buffet, several restaurants which will be described later, a large shopping area, casino, gym, rooftop terrace and sports deck. The public rest rooms were maintained spotlessly and featured cut fresh flowers and cloth hand towels. The majority of passengers appeared to be senior citizens like us. There appeared to be very few children on board, mainly infants and pre-school. Although seas were fairly calm going and coming, sailing was extremely smooth. STATEROOM: Our stateroom was located on Deck 9 starboard, aft, and included a balcony. The room was a little bit larger than what we were used to on other ships and did not have a cramped feeling. There was sufficient closet and drawer space. A king size bed, flat screen TV, mini-bar, wall safe and hair dryer were provided. The bathroom was sufficient in size although shower pressure could have been greater. The housekeeping staff was friendly, efficient and timely, quickly adjusting their duties to our schedule. Dining: The Cosmopolitan, situated on decks 4 and 5, and the Oceanview were the two complimentary restaurants. The Cosmopolitan featured a standard dinner menu and also a special dinner menu each day. Breakfast was also served there daily. Lunch was available on sea days only. The food was reasonably well prepared and portions were adequate. We never asked for seconds. We rated the Cosmopolitan as adequate to good depending upon the menu. The room, holding more than a thousand diners, was crowded and the tables, especially those for two, were very close together. In spite of the conditions, the service was courteous, friendly and efficient. We had made advanced reservations for four of the nights and had no delays in being seated at our desired time. The Oceanview buffet style restaurant was situated on Deck 10 aft of the pool area. It extended to a small outdoor section at the aft end of the ship. It was available for breakfast, lunch, dinner and in between. The food and selection there was not as appealing as we remembered from last year’s cruise. We had lunch there only on shore days when the Cosmopolitan was closed. Coffee, tea and juices were available there twenty four hours a day. There was also the Pool Grill featuring hamburgers, franks and trimmings outdoors on the pool deck. Specialty dining venues, (additional cost), consisted of the Bistro on Five, the Blu (Aqua Class), the Café al Bacio (coffee and desserts), the Luminae (Suite Class), the Qsine and the Tuscan Grille. We dined in the Tuscan Grille three evenings. It had replaced the Normandie restaurant which on last year’s cruise we considered the best cruise dining anywhere. The Tuscan featured a primarily Italian menu; homemade pastas, pizza, fish, chicken and steaks. The food and service were very good to excellent but in our opinion did not come up to the high standards of the Normandie with respect to menu selection, at-table preparation and taste. Entertainment: On our recent cruises we have essentially ignored the evening shows, having seen most of them or similar shows several times. Instead, in the evenings we had preferred to listen to musicians/singers in the various public lounges and bars. However, we did attend several of the shows and were pleasantly surprised by the quality of the productions, especially by the Summit troupe. A pianist/singer we particularly liked and listened to frequently was Peter Rossetti. We didn’t participate in any of the poolside or parlor games but, with two other couples, prepared a seafood meal in the Tuscan Grille galley guided by its head chef. It was then served to us with wine. Shore Excursions: We didn’t book any shore excursions which was fortunate since the cloudy and rainy weather in Bermuda on two of the three shore days was not conducive to excursions. Also, on our many trips to Bermuda we had already seen most of the important sights. Staying on-board during shore days allows for uncrowded sunning and bathing at the pool deck and solarium. DISEMBARKATION: Celebrity asked the passengers to choose a disembarkation time window from a list provided. The time windows were then assigned disembarkation numbers which were called in numerical order. Disembarkation went very smoothly and on schedule. The Bayonne terminal, unlike the Manhattan terminal, provides a sheltered enclosure at street level for departing passengers to stay out of the weather while awaiting transportation. WHAT WE LIKED AND LOVED: We loved the relaxed atmosphere. We liked the Tuscan Grille and its staff. We loved the musical entertainment of Peter Rossetti. WHAT WE DIDN’T LIKE: There wasn’t much we didn’t like, and the little that we didn’t like is hardly worth mentioning here. SUMMARY: It was a good cruise despite sometimes uncooperative weather. We would recommend the Summit to those adults and senior citizens who don’t need water slides and video game rooms. We don’t consider the Summit the best choice for families with older children and teens and would instead recommend NCL’s Breakaway which offers the same itinerary, sailing from Manhattan the same time of year. Read Less
Sail Date May 2016
Based on the great experience with Celebrity Summit last October to Canada, we booked a back- to- back cruise to Bermuda this May. It was my husband's 75th Birthday and so we treated ourselves to a balcony cabin. The Summit was in ... Read More
Based on the great experience with Celebrity Summit last October to Canada, we booked a back- to- back cruise to Bermuda this May. It was my husband's 75th Birthday and so we treated ourselves to a balcony cabin. The Summit was in for refurbishment in March 2016 and the Solarium was to be renewed. Unfortunately, we met up with several disappointments with our accommodations and the ship. It took until Friday of the first week of our cruise for them to replace the rollers on the extremely stiff sliding door to the balcony in our cabin, however, the balcony itself was never swept clean and the broken hinge on our closet door was never fixed - I got tired of asking... From the second day of our cruise I showed an officer the unclean condition of the steps leading down into the thassotherapy pool and told him the last step had a slimy feel - repeated visits to Guest Relations desk did generate two phone calls saying they were working on it, but I saw no change! Streaks of rust were coming down from the vent on the wall opposite the pool... I wish I had had an iPhone to take pictures of it, but I didn't. Major changes were made to the Delightful Bistro on 5...no more special daily entries. however, we did have lunch there and the wonderful service and quality of the food we ordered was such that we still ate there 5 more times. I hope it isn't true, but I later heard that it is going to be replaced with a Sushi Bar. Celebrity is now fitted out for 1st, 2nd & 3rd class exclusively which gives a down feeling to the cruise. Loyalty rewards is a great concept, but "after thought" class distinction is not. The Normandie is gone and replaced by the Tuscan Grille which is like an Olive Garden restaurant chain. So many trips on Chandris & Celebrity - we've booked our next cruise on Holland America... Read Less
Sail Date May 2016
We are seniors who have cruised with Celebrity. We like the size and restaurants on the Summit. Bermuda is beautiful and our island of choice. We also like the fact that we do not have to fly. We live outside Philadelphia which is not ... Read More
We are seniors who have cruised with Celebrity. We like the size and restaurants on the Summit. Bermuda is beautiful and our island of choice. We also like the fact that we do not have to fly. We live outside Philadelphia which is not that far from Cape Liberty in Bayonne, NJ. We also like the Summit as it caters to people of our age. In fact, we already booked for next year. We splurged and have a balcony. All the help is great. I like the vibe of this ship. We tried the Tuscan Grille which was great. Not a fan of Quine. The main restaurant never disappointed. We go on a cruise to relax and feel refreshed at the end. This cruise fits the bill. We are well past the water park themes and loud blasting music. We just enjoy going to shows, going to the lounges and playing some in the casino. Bermuda has all the sightseeing we need. We no longer stay up to midnight. Highly recommend it to any seniors. Read Less
Sail Date May 2016
This was our third cruise on the Summit, one of our favorite ships. Our background: 9 cruises, 5 on Cunard's QM2, 4 with Celebrity and 1 on Royal Caribbean. We are in our mid-60s and mid-70s. We have already booked another cruise ... Read More
This was our third cruise on the Summit, one of our favorite ships. Our background: 9 cruises, 5 on Cunard's QM2, 4 with Celebrity and 1 on Royal Caribbean. We are in our mid-60s and mid-70s. We have already booked another cruise to Bermuda on the Summit again next year. We love the Summit for its low key elegance, and extremely friendly and professional crew and smaller size/occupancy. We also love that there are three elevator locations, forward, mid-ship (outside glass with view) and aft. Captain Kate is a great captain and we hope to sail with her again. She is very personable, concerned for guests and crew, and witty. Although some amenities have been cut back as most cruise lines have been doing, it doesn't seem to affect the ambiance on the Summit. The food on the Summit is mostly good to great. Less variety than prior years, but the ability to mix and match what's on the menu makes up for that. We always keep to a low salt diet and Summit is very good about accommodating our needs. Our favorite spot to eat is the aft deck in the back of the Ooeanview Café. Since I used a cane on this trip, the staff would offer to carry my tray. Thank goodness they got rid of the little pots of food and brought back the food trays to carry everything! When we go on cruises, we just like to relax on deck and enjoy the sea views. If you like to be active, there's plenty to do and see. We enjoyed most of the entertainment. The stage shows with the singers/dancers were not as good as usual but still enjoyable. We did attend the CC Meet & Greet. Instead of snacks, each person was given 1 hour of free internet time. Unfortunately, when Captain Kate and the officers left, so did all the guests so we did not get to speak to many CC members. We also cruise when kids are usually in school so it's quieter and not a "party" ship. This cruise was our first time in an oceanview cabin. Room was nice and well maintained. Lots of storage. Glad they still provide bathrobes. Shower has a curtain but does not stick to you like some do and long enough that very little water leaked out of shower. Our room steward was very good and attentive to our needs. But we missed sitting out on a balcony and hearing the sea. We did love the large window in the room and watching the sea close up. In Bermuda, we like to tour the island and take the glass bottom boat ride. A trip to St. George is always fun and interesting. Read Less
Sail Date May 2016
The main show entertainment on this cruise was excellent. The singers and dancers were the best we have heard in at least our last twenty cruises. Two comedians, Robbie Printz and Dan Grueber, did evening shows and both were very funny. ... Read More
The main show entertainment on this cruise was excellent. The singers and dancers were the best we have heard in at least our last twenty cruises. Two comedians, Robbie Printz and Dan Grueber, did evening shows and both were very funny. The singing group Divas, that we had heard before, were very good. We ate in the main dining room five times and the food was excellent each time. The rack of lamb was my favorite. We dined at the Tuscan Grill one evening and at Qsine another. Food was good in the Tuscan Grill, but I ordered my steak rare and it was cooked closer to medium or medium rare. Qsine is a unique experience where you order from an Ipad. The dishes are often samples, like the soup course where several different soups are served in test tubes. Would advise that you look over the menu before you go and have your choices pre-selected. We took a private taxi tour with Lewis Foggo and it was excellent. He took us to many beautiful out of the way spots. Bermuda is a group of lovely islands. Read Less
Sail Date April 2016
Driving to Port Liberty in Bayonne from Rockland County NY took about 90 minutes on Sunday morning with light traffic. Parking fee was $133 for 7 days at the lot next to the ship. Quick shuttle to the terminal, a short lineup to get our ... Read More
Driving to Port Liberty in Bayonne from Rockland County NY took about 90 minutes on Sunday morning with light traffic. Parking fee was $133 for 7 days at the lot next to the ship. Quick shuttle to the terminal, a short lineup to get our Seapass and our Cabin 3048 was ready for us. It had a large round Oceanview window on starboard side, under the promenade, 26” flat screen TV, good showerhead, but a cloth curtain which gets changed regularly. We had 3 minor issues with the room but all were quickly rectified. Cabin has a good layout with mirrors, lights, bed in the middle and single sofa chair by the window, ample storage. After a light lunch at the Oceanview Café and a quick muster drill we got a memorable sailaway detour to view Statue of Liberty. Weather was hot but pleasant throughout while tropical storms pounded Puerto Rico. As our first Elite sailing we enjoyed many new benefits such as 180 minutes of free wi-fi in our cabin, some complimentary laundry and dry cleaning, wine tasting event, Elegant Tea, daily cocktail hour 5-7 pm in the Revelations lounge, complimentary specialty coffees and fresh squeezed juices at the Normandy at breakfast. We tried specialty restaurant Qsine in a group of 6 (at a nice discount) when MDR had “Chef’s Menu”. All dining experience were very good. Even the pizza was better than expected. Nightly entertainment was also enjoyable. Production shows well done with capable singers and dancers, dazzling costumes and good sound. The crew from the Captain Leonardis down is first rate, polite and enthusiastic about giving us a great cruise experience. We were not pushed to purchase anything, and the virtually smoke-free environment was much appreciated. On day 4 we arrived in Bermuda. We took the bus to Hamilton. At the main station we bought a 15-ticket booklet ($37.50 – 14 Zone, not sold at Dockyards) and continued with a free transfer to St. George via a scenic route. Strolled the old streets and enjoyed a cold beer at a waterside restaurant. At 3:30 we took the 45 minute ferry back to Dockyards. The next day we took bus #7 to Horseshoe Bay beach. It was not that crowded, but to get some shade we had to walk all the way to the left until we got to the rock formations and found a nice alcove. After dinner we got off the ship and enjoyed a romantic stroll in the Dockyards. It’s a unique opportunity since most ports the ship sails to sea at night. On day 3 we took the ferry to Hamilton to do some souvenir shopping. Later we went to Snorkle Beach at the Dockyards but balked at the admission fee; not worth it for the short time we had left prior to departure. We saw two women running back to the Norwegian Breakaway as it was already pulling away – yes, they sadly missed the ship. While the Summit was sold out, it did not feel too crowded. There were families with young kids who were generally well behaved. Of course it was not easy to get a chair by the pool on sea days but we could get sun or shade in other areas too. Return sailing to Bayonne was on calm waters and warm weather with the occasional brief shower. Disembarkation was well managed, one of our best we’ve ever had. We were off the ship and in our car within 20 minutes. We will certainly enjoy cruising to Bermuda again. Read Less
Sail Date August 2015
I had a few misgivings about taking such an old ship as the Summit but wanted to take a quick cruise from the NYC area, and the NCL Breakaway was the only alternative. I booked a Sky Suite on the Summit, and must say that everything about ... Read More
I had a few misgivings about taking such an old ship as the Summit but wanted to take a quick cruise from the NYC area, and the NCL Breakaway was the only alternative. I booked a Sky Suite on the Summit, and must say that everything about the cruise was wonderful. We have cruised on luxury ships as well as large mainstream ships and being in a Sky Suite on the Summit might be the best of both worlds. Cabin 6116 was roomy and nice, although it could use some refurbishing. Our butler, Nelson, was a delight and our room stewardess, Leticia, did a good job. The most pleasant surprise was Luminae, the new restaurant only accessible to suite passengers. The small dining room was a nice alternative to the large dining areas we are accustomed to but dislike on bigger ships. Everyone who worked in Luminae knew our names after the first night's dinner and were as friendly and accommodating as they could be. Bravo to Celebrity for coming up with such a great concept. We ate in The Normandie specialty restaurant once but were happier in Luminae. The menu is fairly limited but our waiters happily grabbed dished from the main dining room as requested, and I am sure special orders were also filled. The Summit is an older but smaller ship with almost enough deck space for everyone on sea days. The entire crew is very friendly and welcoming. Captain Leo came to our Cruise Critic get together and participated in different events throughout the cruise, as did other officers. It was nice to have the Classic Beverage Package which almost everyone seemed to have. My only complaint with the whole week was the staff at al Bacio coffee bar who seemed to feel that they were doing you a favor to wait on you and didn't make very good cappucchino, as it was much better in Luminae. Cabin 6116, midship starboard, was perfect. It was very quiet and very well situated and it only took a few hours to find our way around the ship, which is a perfect size. The Summit cruises from Puerto Rico in the winter, so we probably will not be on it again. We will definitely try another Celebrity leaving from Florida as that is where we live. We have been on Celebrity before but never in a suite and will probably try to be in a suite again as long as Luminae is around. Read Less
Sail Date July 2015
I would say this cruise is average not poor because there are positive things to be said about the experience. Just not enough positives for me to go back on Celebrity. I have sailed with Royal Caribbean before and my travel agent assured ... Read More
I would say this cruise is average not poor because there are positive things to be said about the experience. Just not enough positives for me to go back on Celebrity. I have sailed with Royal Caribbean before and my travel agent assured me that this cruise line was more luxurious and better quality. I feel completely lied to. Just so you know this is an older ship that has seen more then a decade at sea and in 2012 it was "refurbished". I don't care if they do say it is a refurbished ship you can clearly see the age of the ship, especially when you compare it to newer ships. The positives of this ship would be the fact that it does not carry a lot of passengers so you can get a spot at the pool and the buffet line is not very long. Also, this cruise line does seem to target an older audience which was nice because there was no screaming children on deck, and whatever children were on board were kept busy with an activity program for children. The pool area was kept clean, the food at the buffet is 100x better then what you will get in the dinning room, and the staterooms are much bigger then other ships. I most likely would have had a much better cruise if the crew wasn't so unpleasant. Every night in the dinning room was a disappointment not only because most the food was inedible, but because my two waiters were so miserable and it clearly showed. The assistant waiter was never to be found. And, whenever you would ask for a soda or water he would become clearly irritated and disappear for 20-30 minutes for one soda. And, what do I mean by the food was inedible? One example is lobster night, which is something they boast about all week. Of course when the night finally came everyone ordered lobster. It was like rubber. Most of us sent it back and ordered a steak. This was something that was routinely done throughout the week because of the poor quality of food. Which is surprising because they are partnered with the show Top Chef. What really bothered me was on day 2 I became sea sick which is no one's fault and I completely understand that. But after I vomited in the stateroom I called the attendant and explained what happened and they said they would be right there. 20 minutes later the smell had made it worse I vomited again and still no attendant. I called again apparently they went to the wrong room and promised they were on their way again. About a half hour later still no one came and I threw up again. Finally as sick as I was I walked to guest relations vomit in my hair and on my clothes and explained what was going on. (Yes, I had tried calling first but no one answered) I was never so sick in my life (and I've been on cruises before) and it was like pulling teeth just to get help. Now I can go into a few different stories about how a cruise entertainment manger threatened to throw a guest in the brig via microphone and called security and completely embarrassed this one man in front of the whole pool deck or about how the photo studio provided me with the most difficult time/service when trying to purchase one photo. But, I think I've made it clear about the type of crew on the summit. Thankfully there was a 3 day break where I got off the ship and enjoyed beautiful Bermuda. Read Less
Sail Date July 2015
Bayonne would not be my favorite port, but boarding was easy. There were glasses of champagne and Mimosas on a table on the deck as you boarded, but there was a lack of crew members to welcome and/or direct you to your room. My daughter ... Read More
Bayonne would not be my favorite port, but boarding was easy. There were glasses of champagne and Mimosas on a table on the deck as you boarded, but there was a lack of crew members to welcome and/or direct you to your room. My daughter and her family had a Concierge room and there was no Daily Bulletin in the room and absolutely no mention of where to go for the buffet. If we had not been also on board, they would have been at a loss for information, and no one gets a ship's map. Our room, also a Concierge on another deck, was very nice and our steward, Johnson, was very efficient. However, there was no card anywhere in the cabin mentioning his name or that of his assistant, as well as no mention whatsoever of the concierge. We found out later and regretfully, I have to say she was absolutely useless and very hard to find. Our only request was that she print our boarding passes at the end of the cruise. We requested them 3 separate times and personally gave her the ID numbers. However, she never printed them and never called to indicate that she could not. I would probably not book Concierge again. It was not as advertised (no flowers, we only used snacks once) and our other daughter with 2 regular balcony rooms said there was no extra room in ours. Many folks say the Summit is not good for children or young teens, but my grandson, age 11, absolutely loved his Fun Club and spent much of each day with his new friends. My granddaughters, ages 14, also enjoyed the Kareoke and dancing for older teens. My husband and I have cruised nearly 50 times in the past and I have to say that the food in the main dining room of the Summit was superior. Even though we had anytime dining, we had the same table (417) with Eduardo each time we dined there with our group of 9 or 10 and his was wonderful in every way. The Oceanview and Gardenview buffets were OK for breakfast and lunch, but we were very disappointed with the quality of dinner offerings and their desserts, especially cakes, were pretty bad. The last evening, we went to Qsine and our group of 9 had a fantastic time. The presentation is wonderful. The entertainment was pretty good, although I was disappointed in the comedian whose routine consisted of making loud noises in the microphone and heckling the audience. Bermuda was great. Loved the snorkel park, swimming with the Dolphins, and visited Horseshoe Beach twice. I would recommend just getting a taxi instead of waiting in long lines for tickets and buses, ferries, etc. Life and vacation time is too short and it did not cost that much more, especially if you had a small group of people. All in all, we had a wonderful time with our family group celebrating our 50th wedding anniversary. Read Less
Sail Date July 2015
There was a lot to like about this cruise....good food, nice rooms, the adult pool area - being that we didn't have small children. I thought the entertainment was really good - especially the comedian and the acrobats. Also the in ... Read More
There was a lot to like about this cruise....good food, nice rooms, the adult pool area - being that we didn't have small children. I thought the entertainment was really good - especially the comedian and the acrobats. Also the in lounge entertainment was excellent. The activities were plentiful, and appealed to all tastes. The cabin staff were always hard at work and kept the place spic and span. (Thanks, Clinton!) Some negatives....the pool area was just too crowded on "at sea" days...no deck chairs available by 8 am - people just put stuff on them and (probably) went back to bed. The buffet was always crowded, and though it is nice to have food individually cooked, it took forever, so I never even bothered. Also the hairdryer button has to be held down the whole time it is being used...not good for someone with arthritis. But these are things I could deal with. Bermuda itself is paradise. The water is the color of my heaven! We took one excursion - the Devil's Isle snorkeling/kayaking/paddleboarding/swimming. It was one of the best I have ever taken with a cruise line. It was really fun for all ages - we had from about 4 years old to over 90 with us. It was excellent. Read Less
Sail Date June 2015
This is our 3rd cruise with the Celebrity Summit and the second to Bermuda in the last 12 months. What a difference a year makes! The main problem was the decreasing quality of the food, from tasteless soups to hard meat (not to mention ... Read More
This is our 3rd cruise with the Celebrity Summit and the second to Bermuda in the last 12 months. What a difference a year makes! The main problem was the decreasing quality of the food, from tasteless soups to hard meat (not to mention microscopic appetizers) and too many of the out-of-the box ready to make-type cakes (the good old patisserie seen years ago is gone). Fruit is 90% water melon /melon with some token pieces of pineapple. It seems that the policy is to buy the cheapest possible ingredients and forget about taste or quality of the end-product. What a shame! (unfortunately we have noticed this trend in other lines as well). Maybe that the new exclusive restaurant for suite class passengers is the cause for the MDR to be of lesser quality like in the old times (first part of the 20th century) the restaurants for 2nd and 3rd class passengers?? The crew is still attentive and pleasant, but a decrease in personnel is also evident and some , especially the servers in the Oceanside cafe, were overworked. The Summit is still a nice ship with some need of maintenance here and there but in general terms ok for an older cruise ship. On sea days the pool area was overcrowded and the pools insufficient for the crowd. Embarkation and disembarkation are much better because of the new facilities at Port Liberty. Read Less
Sail Date June 2015
This was my 3rd cruise on the Summit. Most things on the cruise were well done. Summit has a flaws that need attention. Overall, cruise was very nice. We booked 2 more cruises on the Summit. 123Go is available if you book on the ship. It ... Read More
This was my 3rd cruise on the Summit. Most things on the cruise were well done. Summit has a flaws that need attention. Overall, cruise was very nice. We booked 2 more cruises on the Summit. 123Go is available if you book on the ship. It has good perks. Embarkation and disembarkation at the new terminal in Bayonne was excellent. It was quick and efficient. Best experience compared to my other cruises. 15 minutes each way. Cruise was very pleasant. Food was excellent. Buffet area worked well. Trays are back. MDR breakfast and lunch were good. Select dining was overwhelmed with people waiting for tables. We had reservations that were ignored. Once seated at dinner, the food was good. Aqua Spa Cafe was good. Liked tea time in the Aqua Spa area. You could attend in bathing suits. Cafe Al Bacio was excellent. Great coffee and tea. Delicious cakes and pastry. Entertainment was okay. I liked the piano player. I missed the Studio 54 performers that were on the Summit in 2014. Late night was very quiet. Captains Club breakfast in Normandie was lovely. It was nice to sit down and order from a menu. Ashley, the Captains Club hostess, was a delight. Evening Captains Club reception was also nice. Pool areas were nice. Butlers kept it clean. Library is almost empty. We went the first afternoon. Most shelves were empty. Not like previous cruises. Glad that I had loaded my kindle. Bermuda is beautiful. 3 days allows you to get out and explore. We bought the strip of 15 tickets which we shared. Tickets for us were a better deal than the daily passes. 15 tickets costs $37.50 and never expire. I have some extras that I can use the next time I am in Bermuda. Unfortunately, tickets are not sold at the dock. We bought the tickets in Hamilton at the bus terminal. Some people bought them at the ferry dock in Hamilton. Cruise was relaxing. We enjoyed it. Read Less
Sail Date May 2015
A Great Cruise Aboard a Beautiful Ship Celebrity Summit Cruise to Bermuda, May 24th to May 31st , 2015 We were a party of two, my wife and I, both senior citizens. This was our twenty-fourth cruise since 2001, the second with ... Read More
A Great Cruise Aboard a Beautiful Ship Celebrity Summit Cruise to Bermuda, May 24th to May 31st , 2015 We were a party of two, my wife and I, both senior citizens. This was our twenty-fourth cruise since 2001, the second with Celebrity having sailed on the Silhouette in its inaugural season. We also have sailed with Holland America, Princess, Norwegian and Royal Caribbean, all very pleasurable experiences. We were considered Concierge Classic members by Celebrity and as such received certain amenities; an in-room welcoming bottle of champagne, fruit and sweets, a daily tray of canapés’ and other material gifts. Also, finding out a bit late, a complimentary glass of wine at dinner and complimentary special coffees and desserts were available at all times. Due to a mix-up in our reservation, Celebrity comp’d us with a considerable on-board credit. Summary: This was a great cruise. Celebrity does it right; the service, the friendliness of the staff, the food and the entertainment. Although perhaps not for a family with young children, we recommend it to any others seeking a relaxed atmosphere, fine dining and entertainment. Arrival, Check-In and Boarding: We arrived by private limo at the Cape Liberty Cruise Port in Bayonne New Jersey Sunday May 24th at approximately 10:15 a:m, were whisked through check-in and boarded at 11:00. Very smooth indeed. The cruise port had been upgraded and modernized considerably since our last departure there in 2012. No longer was it necessary to board a bus at the check-in location to transfer to the ship. A ride up an escalator, a walk across the gangway and we were on-board. Champagne cocktails awaited as we boarded. The staterooms were to be unavailable until 1:00 pm so it was off to the Oceanview Café for an early lunch. It would have been nice if Celebrity had provided temporary safe-storage for carry-on luggage until our stateroom was ready. The Summit: With its stubby prow and cut-off stern it may not be the prettiest ship on the high seas, but once on board, its inner beauty becomes very apparent. The Summit is an older ship, in service since late 2001. Its gross tonnage is 91,000. It’s 965 ft. in length and 106 ft. at the beam. It carries 2,158 passengers and a crew of 999. Top speed is 24 kt’s. The ship was spotless and showed no evidence of wear and tear. There was a large amount of public space with a lot of comfortable seating available for the smaller type ship. Lighting in many of these spaces was deliberately dim, possibly setting a relaxed mood. Earth tones, browns and tans, abounded. Prominent locations included the pool deck with two pools and several hot tubs, a solarium with a heated pool and small buffet, several restaurants which will be described later, a large shopping area, casino, gym and sports deck. The rest rooms were maintained spotless and featured cut fresh flowers and cloth hand towels. There were no monstrous water slides in the pool area as on many newer ships. The majority of passengers appeared to be senior citizens like us. There appeared to be very few children on board. Although seas were fairly calm going and coming, sailing was extremely smooth. Staterooms: Our stateroom was located mid ship on Deck 8 and included a balcony. The room was a little bit larger than what we were used to and did not have that cramped feeling. There was sufficient closet and drawer space. A queen size bed, flat screen TV, mini-bar, wall safe and hair dryer were provided. The bathroom was sufficient in size although shower pressure could have been greater. The housekeeping staff was very friendly, efficient and timely, quickly adjusting their duties to our schedule. Dining: There were eight dining venues on the ship. We frequented only the Cosmopolitan, the Normandie, the Oceanview and Café al Bacio. Other dining venues can be seen on the ship’s website. The Cosmopolitan, situated on decks 4 and 5, was the main complimentary restaurant. It featured a standard dinner menu and also a special dinner menu each day. Breakfast was also served there daily. Lunch was available there as well on sea days only. The food was well prepared and portions were adequate. The room was crowded and the tables, especially those for two, were very close together. The noise level was reasonable. Reservations for dinner could have been made prior to the cruise via the internet for either of two seating’s, 6:00 or 8:30. We preferred the open seating plan and only once in the four times we ate there did we have to wait for a table. The Normandie restaurant, named for the long-ago French ocean liner, was very special. It was situated on Deck 3. It required reservations and was an extra cost venue. The intent was to simulate dining in the luxurious Atlantic crossings especially by notables years ago prior to jet travel. Pictures in the restaurant lobby showed the notables at play and the luxuriousness of the liner. Actually, some of the construction materials and statuary used for the restaurant were from the Normandie. The dining there was the best we’ve encountered in our twenty-four cruises. We had dinner there three times. Certain entrees and desserts were prepared at our table. When serving, the waiters would describe the dishes in detail. The Oceanview buffet type complimentary restaurant was situated on Deck 10, aft of the pool area. It extended to a small outdoor section at the aft end of the ship. It was available for breakfast, lunch, dinner and in between. It was one of the better cafes we’ve encountered in our cruises although we only had lunch there on shore days when the Cosmopolitan was closed. The food there was multi-national and well prepared. Desserts there were especially imaginative. Coffee, tea and juices were available there twenty four hours a day. There was also a food bar at poolside which served hamburgers, hot dogs and the trimmings. The Café al Bacio coffee bar located on Deck 5 offered complimentary specialty coffees and desserts. Entertainment: On our recent cruises we have essentially ignored the evening shows, having seen most of them several times. Instead, in the evenings we had preferred to listen to musicians/singers in the various public lounges and bars, many of whom developed a large following. However, this was not the case on the Summit since most of the musician/singer appearances were in the afternoon and early evening. We then attended the shows and were pleasantly surprised by the quality of the productions, especially by the singers and dancers of the Summit troupe. There were also comedians, an Illusionist, silk rope acts and an a cappella group. A pianist/singer we particularly liked and listened to frequently was Peter Rossetti who performed at the Café al Bacio coffee bar. We didn’t participate in any of the game shows or gamble at the casino. Shore Excursions: We didn’t book any shore excursions which was fortunate since very strong winds in Bermuda on all three shore days forced the cancellation of many excursions. Instead, we just strolled around Kings Wharf and the Royal Naval Dockyard. The strong winds and cool temperatures were not conducive to beach going. For those returning to the ship, flavored ice water and moist towels were offered, a nice gesture. Disembarkation: Celebrity had a novel approach to disembarkation. Instead of scheduling certain groups, with colored luggage tags, at certain times, they asked passengers to choose a disembarkation time between the hours of 7:30 and 9:25 am They then assigned numbered luggage tags and a schedule for the numbers to be called. This worked very well and we were off the ship within five minutes of our desired time. What We Liked and Loved: We loved the Normandie restaurant and liked the Cosmopolitan and the Oceanview dining. We liked the service and friendliness of the staff. We loved the relaxed atmosphere. We liked the shows and lounge entertainment. There wasn’t much we didn’t like, and the little that we didn’t like is hardly worth mentioning here. Summary and Recommendation: It was truly a great cruise. The Summit is highly recommended for seniors and young to middle age adults. However, we wouldn’t recommend the Summit for families with children through teen age. Read Less
Sail Date May 2015
This was our third trip to Bermuda and we loved every minute of it. We had a room with a veranda on the starboard side and were treated to a great view of the island and the beautiful welcoming wharf. The people of Bermuda are as friendly ... Read More
This was our third trip to Bermuda and we loved every minute of it. We had a room with a veranda on the starboard side and were treated to a great view of the island and the beautiful welcoming wharf. The people of Bermuda are as friendly and welcoming as those aboard the ship. Isn't that why people love to travel to Bermuda? And it is for that same reason we love Celebrity. The ship is lovely on it's own, small enough to be comfy yet large enough to give you a nice workout as you travel around the ship, but without the support staff it would be just any ship on the ocean. Our room attendants gave us special care by finding and hooking up 2 long electrical cords for my husband's medical equipment. The smiling wait staff always had our lemonade and the correct tea for us on the table each night. The activities staff were always fun and entertaining as we played our games in different areas of the ship. I particularly enjoyed Kym Purling's jazz performance and was amazed by the high tech magic show. The officers on the ship were always engaging and friendly. Since we've reached elite level in the Captain's Club, we were entitled to eat breakfast in a special restaurant the cappuccino was a nice touch, as were the cocktails and hors-d'oeuvres each evening. The food, of many varieties, was delicious and plentiful. Having been to Qsine and Cafe Bistro on a previous occasion, we knew how good it was and repeated our visits there. Those restaurants are well worth the extra charge. Qsine in particular was a fun place to eat. In the past we have always done Celebrity Shore excursions, but this time we took a private minibus from Ricky's Island Tours. After our trip I left my jacket in the minibus, but Ricky returned it to the ship the following day and the staff made sure I received it. Will my husband and I go back to Bermuda on Celebrity? You can be sure we will. But the next cruise we booked onboard is to Northern Europe aboard the Celebrity Eclipse - can't wait! Read Less
Sail Date May 2015
I always say best cruise ever, but then I've never had a bad cruise. We traveled b2b, the first segment being with friends and the second by ourselves. We ate dinner with our friends each night in Cosmopolitan Restaurant the first ... Read More
I always say best cruise ever, but then I've never had a bad cruise. We traveled b2b, the first segment being with friends and the second by ourselves. We ate dinner with our friends each night in Cosmopolitan Restaurant the first week (Luminae for delicious breakfasts), and the second week, we mostly ate at Luminae. Luminae, which is new to the fleet, is marvelous. We were very impressed with the food quality, presentation, and service. We mostly ate 3 meals a day there, and I can't say enough. The ship is lovely, and we have now sailed 5 times on her. We enjoyed our dancing to the accommodating house band, Bandmates, and enjoyed listening to Andrea Lisa Quartet's jazz renderings. All staff were friendly, Bermuda was beautiful, and the weather was mostly very good. Trivia was offered twice a day, and we older folks appreciated that. We did not take any shore excursions and mostly stayed on board, since this was probably our 8th cruise to Bermuda. Aqua Spa Café provided an alternative to Luminae lunches when lighter fare was desired, and we enjoyed the Solarium while docked in Bermuda. It was well maintained, with the pool butler clearing unused loungers of abandoned towels and such. Disembarkation was a breeze, with Jole, the Michael's Club Concierge, escorting us and others to the disembarkation point. Embarkation, sadly, was not as easy. Those folks at Cape Liberty Cruise Terminal (not Celebrity employees) need to get their act together. They directed us to an area to wait for further instructions that never came. After we got up to inquire, they still told us to wait. Most people were on board by the time we just got up and boarded on our own. This was, I suppose, their version of the priority boarding given to suite guests. We had embarkation lunch at Bistro on Five after our visit to Michael's Club for some early treats. The second leg of our b2b began with an embarkation lunch at Bistro on Five, although Luminae was available to us also. We did have dinner at Normandie twice, but we ended up preferring Luminae. Prior to Luminae's availability, we always enjoyed Normandie's fare. It's still wonderful, but we actually had to decide if we really wanted to do Normandie that second week. Read Less
Sail Date May 2015
This is our third cruise with Celebrity, and our second successive trip aboard their older Millennium-class ships. Many of the things we like about Celebrity--the polite and attentive staff, the cleanliness of the cabins and public spaces, ... Read More
This is our third cruise with Celebrity, and our second successive trip aboard their older Millennium-class ships. Many of the things we like about Celebrity--the polite and attentive staff, the cleanliness of the cabins and public spaces, the choice of dining venues, the ease of embarcation and departure--were in evidence again on this cruise. Since our favorite thing to do en route to our destination is to sit on our little veranda and look at the water, we tend to avoid the common recreation areas and glitzy nighttime shows in the theater. Much as we could, we also did our best to ignore the things that annoy us, including the constant hawking of drink pacages, shore excursions, photographs, specialty restaurants, spa treatments, and gee-gaws. Two irritants hard to ignore were the cheesy contemporary pop music they insist on playing in the background in the Oceanview Cafe (totally ignoring the demographic of the ship's passengers) and the noise above our Aqua-class cabin on Deck 9, immediately below the pool area on Deck 10. I recommend that you check the location of your cabin very carefully before you book on Summit or its sister ships, particularly if your cabin is located on Deck 9. The decor in the cabins is a bit on the fusty side, with an orange and brown pallete reminiscent of the 70's. We're not tuxedo and dress-up types, so most of our meals were taken in the Oceanview Cafe (despite the music), but we did go to Blu a couple of times and liked the service and food very much. Their maitre d' (I believe his names was David) was extraordinarily warm and welcoming. Bermuda itself is a lovely island, and those photographs you see in travel brochures of pink sand beaches and turquoise-colored water are for real. The Bermudians we met were unfailingly friendly, a nice surprise given the hordes of tourists (many of them loutish) with whom they deal. Meals and other items on the island are expensive, but hey, it's Bermuda. Local transportation, including busses and ferries, is convenient and reasonable. Read Less
Sail Date May 2015
We had a group of 18 taking the cruise to Bermuda for my daughters wedding at a resort there. 3 rooms were the sweet 16's (6023, 6020, 6018). They all had 2 chairs and a table. Could have easily fit 2 loungers. Ages were from 7 months ... Read More
We had a group of 18 taking the cruise to Bermuda for my daughters wedding at a resort there. 3 rooms were the sweet 16's (6023, 6020, 6018). They all had 2 chairs and a table. Could have easily fit 2 loungers. Ages were from 7 months to 85. 6 rooms were "regular" verandas, outside and inside with one being concierge. Oddly, the regular rooms had towel animals more often. The concierge room was slightly larger, but I would take the sweet sixteen balcony over it. We could not all fit dining together but we were all placed next to each other. Each table had a different waiter and the largest table of 8 was always last to get any food. There were times the other tables were on desserts and one table just getting appetizers. Service was excellent for most and just a bit slower for one table. Food came hot, which I appreciate. Room stewards were all wonderful, with the concierge steward almost never seen. This was our first Celebrity cruise after sailing 25 other cruises on Royal, Carnival and Holland. I found Celebrity to be a step above RCL and CCL. It was most laid back and relaxing even with the group heading to a wedding. I loved it. The comedians were amusing, dancers and aerialists wonderful, but there were a few singers who were ear piercing. Could be the sound mixing, but it was very bad on the 5th floor. I have to mention as this is wonderful service. My father did not have a matching tie for the wedding. He went to the front desk as the shops were closed and they went through some they had but they didn't match. The gentleman behind the desk took off his tie and gave it to my father to use. Another gentleman there tied it for him. That was above and beyond anything I could imagine. Read Less
Sail Date May 2015
This was our first cruise with Celebrity. I am 56 and husband is 61. We had Conceirage Class on Deck 9. Emabarking was fast and easy-we were on the ship in about 20 minutes. Our room was spotless. The tile in the bathroom shower looked a ... Read More
This was our first cruise with Celebrity. I am 56 and husband is 61. We had Conceirage Class on Deck 9. Emabarking was fast and easy-we were on the ship in about 20 minutes. Our room was spotless. The tile in the bathroom shower looked a little old but was clean and everything functioned properly during the cruise.Marissa and Hanz took excellent care of us and kept our room clean and tidy. Balcony has plenty of room for two people to enjoy coffee in the morning or wine at night. Our room was directly under the bufet which was handy-just run up the stairs and grab breakfast and take it to our balcony and enjoy. Once my husband found the oatmeal (with plenty of fixngs nearby) and bananas he was happy- no complaints there. Loved the new food baskets. We brought two bottles of wine on board and kept them in our room and enjoyed them on our balcony. We had Select dining and Gabriella took the time to greet us and we always had amazing tables near windows or the alcove looking over the main dining room. Chester, the concierage was always cheerful and had good ideas and suggesstions for us. He was a life saver dealing with Choice Air and our boarding passes for the journey home. We do not gamble and did not attend the shows ( we were so busy during the day that we fell asleep by 10 or 11 each night) so I can not comment on those ammenities. We would do Concierage Class again- the canapes are pretty skimpy but there is Tea at 4:00 pm with scones , desserts and savories that should hold you over until dinner. I requested cheese and crackers instead of the canapes and they began arriving the next day. Overall it was a great cruise. Employees always greeted and spoke to us. Read Less
Sail Date June 2014
Having experienced three earlier, wonderful sailings with Celebrity, I was disappointed with the numerous cutbacks in activities staff, food, bar service/wait staff, and cabin attendants on the Summit which sailed to Bermuda on May 11, ... Read More
Having experienced three earlier, wonderful sailings with Celebrity, I was disappointed with the numerous cutbacks in activities staff, food, bar service/wait staff, and cabin attendants on the Summit which sailed to Bermuda on May 11, 2014. The available activity staff were terrific, but they were simply short staffed and it gave the whole trip a feeling of lethargy. Cruise Director Lisa Robertson announced on the first evening that things were going to be updated and none of those old fashioned boring activities like bingo and trivia. I suppose everyone was to be amused with the casino, art auctions, or sunbathing. None of the morale building activities that create friendships among passengers were available. With regard to food, the serving hours are more restricted and passengers who hope to find some meal options a little later in the evening following a day in port will find the Ocean View cafe with very dim lights and little available. It was so dark that you couldn't even play cards or games in the area--something that is important considering that the library is tiny and there is no card room. Enough lights were dimmed in the ship that it made for potentially hazardous walking. Many passengers had taken advantage of drink packages and it soon became apparent that drinks from the bar were quite slow in arriving or never came at all--not much of a benefit. I will say that the wine stewards in the dining room did a very good job. There were several problems with my stateroom--broken refrigerator, broken bathroom exhaust fan, and an unusable safe. After 3 notifications that the refrigerator was essential for my medicine, the refrigerator was replaced at the end of day two. The safe just needed a battery and that also was repaired. The exhaust fan was never fixed and so droplets of moisture hung from the bathroom ceiling. Ice buckets were not even in place in my cabin or those of our friends. It took multiple requests for daily ice service (a listed amenity). Another irritant was the "free" 38 minutes of computer time for a 3rd person in a cabin. In actuality, you had to buy a package for $24.95 which was supposed to be refunded at the end of the trip. No where was this posted or spelled out. If you just got online and started using your computer time, then you were charged and told that you should have known to buy the package first! Considering the lack of activities, I went to the lecture on the "History of Faberge." I have never heard such PREPOSTEROUS remarks. According to the lecturer, he receives his information from Celebrity headquarters. One of his "facts" included the information that Czar Nicholas' daughter, Anastasia, did escape to Poland with one of the Imperial Faberge eggs--wrong of course. Then he said that none of the eggs in museum were real Faberge--all reproductions--wrong again. This so-called lecture was insulting to our intelligence. On the good side of our trip, I must say that I was impressed with the heavy presence of ship's officers and the Captain. He is new to the Summit, so I hope his lively manner and attention to detail will bring the Summit in line with other Celebrity ships. I also enjoyed the evening entertainment. Finally, no matter what else is wrong, what's not to like about Bermuda. Read Less
Sail Date May 2014
My wife and I just returned from the August 18 sailing to Bermuda on the Celebrity Summit. This was our third cruise and our third time on Celebrity. Each of the previous cruises was wonderful and this one did not disappoint. We could not ... Read More
My wife and I just returned from the August 18 sailing to Bermuda on the Celebrity Summit. This was our third cruise and our third time on Celebrity. Each of the previous cruises was wonderful and this one did not disappoint. We could not have asked for a better experience. EMBARKATION: We selected this cruise because we wanted a relaxing vacation. Our last few trips have included a lot of driving and sightseeing, usually followed by a long drive or flight back home --- after which we always feel like we need another vacation. We live in Staten Island which is only a few minutes from the port at Cape Liberty. On Sunday, the 18th, we took a car service to Bayonne and arrived at about 10:45 AM. The embarkation process was very easy. We dropped our bags off and took the short shuttle ride to the terminal building where, after passing through security, we found the line marked "Aqua Class" and followed it directly to a representative. Within a few minutes, we had our sea passes and were headed to the ship. We stopped briefly to look at the menus for Qsine and Normandie and were on board at 11:30, ready to begin our vacation. It couldn't have been easier. THE SHIP: We sailed on the Infinity a couple of year ago before the refurbishment, so we were interested in seeing what had been done to its sister ship, the Summit. We found that the Summit retained all of the charm that we remembered, but certainly looked a little spiffier. The ship is smaller than the S class ships and other ships like the Breakaway and some of the RCI ships. And that was fine with us. We like the more intimate feel of the ship (if you can call a 2000 passenger ship intimate). I never felt like I was very far from any part of the ship I wanted to get to. And it never felt crowded. There were a lot of children on the trip (someone said there were 400), but the younger ones spent most of their day in the Fun Factory or in the pool. I didn't find the kids annoying and all the ones I saw were pretty well behaved. If there was one minor drawback for me, it was the pool area. There really aren't enough deck chairs for everyone and many people came down before 7 AM to "reserve" chairs. The Pool Butlers did, at times, remove belongings of people who were gone for too long, but this was not done consistently. Still, since we prefer not to sit in the sun, we were eventually able to find places to sit. As I said, this was only a minor annoyance. THE CABIN: On our first cruise (on the Equinox), we had a Concierge cabin. For our cruise on the Infinity, we upgraded to a Celebrity Suite. This time, we decided to try Aqua Class (cabin #9070) --- and we were very pleased with the decision. The cabin was a comfortable size for the two of us. We packed a little more than we probably needed, but there was plenty of room in the closets to hang our clothes. In addition, there were six drawers next to the main closet and two large shelves. The two night tables each had two deep drawers and the vanity had two large storage spaces. Our suitcases fit comfortably under the bed. The bathroom was small but sufficient and I really loved the shower. The balcony was large enough for the two of us to sit and eat breakfast comfortably or read. There is a large overhang so that there was only sun early in the morning or late in the afternoon. Since we prefer shade, it was perfect. The only minor negative was mentioned on some message boards: the water from the shower tends to pour out from under the shower doors and "flood" the floor. This in no way negatively impacted the experience. We simply had to put down a few extra towels to mop up the water. On the third day, my wife figured out that by closing the doors in a certain way, we could minimize the "flooding." Overall, we really enjoyed the cabin and were very comfortable. DINING: As Aqua Class guests, we were assigned to eat in Blu. Initially, we thought we might want to occasionally eat in the MDR or in one of the specialty restaurants. However, the experience in Blu was so good that we dined there every night (and a few mornings). The first three mornings, we ordered room service, but soon we were having breakfast in Blu as well. We thought that the food was very good and loved the fact that the portions were a little smaller --- so we never felt stuffed after dinner. Dinner always began with an interesting appetizer, followed by either soup or salad. I really enjoyed the soups. The main dishes were tasty and, for the most part, light. I really enjoyed one of the roasted chicken dishes, the filet mignon and a rack of lamb (I know, how could that be light? Somehow, it was). The menu was different each night. However, the best thing about the restaurant is that it felt like a real restaurant, not like a huge dining room at a Catskill Mountains resort. Blu was quiet and intimate and quite relaxing. Everyone we spoke to felt the same way about the ambiance of the restaurant. And the staff! Well . . . THE STAFF: We absolutely love the staff on Celebrity ships and this sailing was no different. Every single staff member we passed in the halls stopped to ask how we were, how we were enjoying the cruise, if we had a nice day, etc. Of course, it probably helps that we are friendly, as well, but they went out of their way to make our cruise enjoyable. I have a hard time believing reviews that say that the staff is surly or indifferent. They are warm and friendly and professional. Now some specifics: We couldn't have been happier with our treatment in Blu. It started with Mazy, our Maitre d'. He always greeted us with a smile and welcomed us back. During the meal, he stopped by to make recommendations, to ask if we were enjoying the meal or simply to chat for a few moments. The wait staff was friendly and professional as well --- in particular Rambo, Alvin and Ashvin. They provided us with information about the food that allowed us to make informed choices. They took the time to chat with us and we found out a lot about their backgrounds and the countries they came from. They made us feel like guests in their homes, not customers. At one meal, the woman sitting next to us (from Montreal) was having trouble conveying to Alvin exactly what she wanted to eat (she spoke English well, but didn't quite have the words to convey her exact meaning). Alvin brought got Ashvin, who spoke French, and together they were able to figure out what she wanted to order. Pleasing their guests was important. I also have to mention Jom, the sommelier, and Agus, who brought us other drinks. They were so delightful and helpful and really helped make the experience in Blu a wonderful one. And, after the first night, everyone on staff knew our names and, by the third night, knew our dining and drinking preferences. In addition, I want to mention Steve Gayda, the Cruise Director, and his staff who went out of their way to make sure that everyone had a great time. By the time the cruise ended he knew the names of many of the passengers. ENTERTAINMENT: My wife and I are regular theater-goers in NY and I like to go to the shows on the ship. The entertainers were all excellent. Guitarist/vocalists Brandi Paige and Jefferson Eng are quite good. Jordan Peterson, the pianist, is very talented and I wished I could have seen him and the others more often. When the aerialists, Lulu and Dima, had to drop out of the final performance because of rough seas, Jordan took their place and did a wonderful set. The major performances by the Celebrity singers and dancers were enjoyable. The shows themselves were not very strong. "Sirens" suffered from a weak script and awful dialogue and the revues, "iHollywood" and "Stars in Their Eyes," had, in my opinion, some odd song choices. However, the singers and dancers were so good that we didn't care. The singers, particularly Glenn, Diana, Drew and Hannah had strong, beautiful voices and the dancers, especially Ben, Sacha, Jason, Jason and Ashley, were superb. Some of the dance numbers were absolutely exhilarating. As my wife remarked to one of the performers at the end of the first show, "Whatever they're paying you guys . . . it's not enough!" Jason Bishop, the illusionist, was absolutely amazing. We've all seen these "tricks" before, but his unique take on these illusions was phenomenal. While I didn't see comedian Kevin Flynn in his adults only late show (past my bedtime), I enjoyed him when he appeared in the final night's show. He was hilarious. The highlight of the week (entertainment-wise) was the appearance of Telly Leung in the 54 Below show. Telly is a Broadway veteran (I've seen him in several shows) and his set, along with accompanist, Gary Adler, was fabulous. The theme of the show was about the songs that were important to him growing up. They included Broadway songs, pop music and traditional songs. He has a beautiful voice, passion and lots of personality. He even stuck around and appeared with the Celebrity singers in their final performance. OTHER STUFF: - We don't usually book our excursions through Celebrity, but my wife decided that she wanted to do a glass bottom boat tour. It was pleasant and informative, but nothing special. Still, we enjoyed being on the water and met some nice people on board. - I like to take part in Trivia competitions and there were several each day. I met another couple and we formed a team that lasted the entire trip. The whole point of the games is to have fun and we had a blast. And won a few times, too. - While on the ship, we ate lunch in the Aqua Spa Cafe. Lunch was mostly salads and this was fine with us. - The only time we ate at the buffet was the day we first boarded. Nothing else was open. It was OK. We did occasionally stop in for ice cream or coffee and tea. - There was a minor error on our bill. When I checked my charges on Saturday morning, I noticed a charge for two glasses of Chardonnay from the previous evening. My wife had a Rose wine and I had a gin and tonic --- no Chardonnay. I went to the guest services desk and Angelina, the rep, reviewed our charges and said she would check on them. By that evening, the charges had been removed and I even received a call from Angelina informing me that my bill was now correct. My wife and I are not drinkers. She likes a glass of wine with dinner and I will sometimes have a soda or a gin and tonic. As a result, we didn't but any beverage packages. On past cruises, we didn't drink enough to warrant a package. However, people who like to drink more on a cruise benefit greatly from a drink package. - The weather in Bermuda was great and we had nice weather for three of the four days at sea. The last sea day was a little rocky, but not too bad. OVERALL: Overall, we had a great cruise. We arrived on board determined to relax and have a wonderful time and we did.   Read Less
Sail Date August 2013
After our first cruise on Celebrity Solstice we were sold on the cruise line. I guess our expectations were way too high. Celebrity Summit is an older ship which would have been no problem if it had just been clean. Our room was never ... Read More
After our first cruise on Celebrity Solstice we were sold on the cruise line. I guess our expectations were way too high. Celebrity Summit is an older ship which would have been no problem if it had just been clean. Our room was never cleaned adequately, there was a leak in our bathroom that was never fixed, amenites for "Aqua" class guests were non-existent. I guess if you want to call tea that was never changed out the entire trip, terrible appetizers in the afternoon (not enough for one person, much less two.) Our bed would not stay together. Every night there was at least a 2 inch space between the mattresses. Never had that problem before. Room service was very bad, one morning we never received our breakfast and the other time we ordered a grilled ceasar chicken salad and it came without the chicken. When we questioned our steward he said "Let me see the salad" I guess he did not beleive us so he wanted to see for himself. Disembarkation day I begin looking for the hair dryer and could not find it. I called the steward and he stated that he took it for inventory. I have never had this problem on any cruise. There was a feeling of distrust with the staff on this cruise. Staff was not attentive to our needs at all, in Oceanview Cafe and other areas. Staff were not friendly and it seemed the steward constantly just wanted us to get out of the room so they could get work done and get off. The best experience on the cruise was the restaurant "Blu" that Aqua class guests have access to. It was like being on a different planet when you entered that environment. We loved Bermuda.....and will go there again but not on Celebrity. This cruise part of this trip was a disappointment after being so satisfied the first time on this cruise line. Hopefully this will give some valuable info to fellow cruisers. Read Less
Sail Date July 2013
It has been several years since we sailed Celebrity and we were happy to learn that although, as all line have, changes have occurred, Celebrity still maintains a decorum higher than many. They still have wine stewards and bar service ... Read More
It has been several years since we sailed Celebrity and we were happy to learn that although, as all line have, changes have occurred, Celebrity still maintains a decorum higher than many. They still have wine stewards and bar service staff at dining thereby allowing waiter and asst. waiter to perform their jobs without the distraction of drink orders and serving wines. Arrived Bayonne by personal car which we long term parked. A far better experience than doing the same in Manhattan. Bayonne simply has far more room to accommodate such things. We drove up to drop off area and turned luggage over to porters. Then made a left and parking entrance was on left. Entered paid, they take CC or cash, parked and had short walk back to terminal area. On the return you will do the opposite. It was a painless experience. Do drop your luggage first!!! You really don't want to muscle it to terminal. Embarkation was appeared to move well and we heard no complaints. I admit being spoiled as we were in a Celebrity Suite therefore were guided to left left of everyone into a small private desk area and immediately checked in. We were also then booked for a complimentary dinner in the speciality restaurant ( frankly the only way to get me there, far prefer regular dining ) and whisked outside onto the shuttle bus. Bayonne being the only place I know that has to take you by shuttle bus from terminal to the ship for safety and security reasons. A needless and annoying step in the process which should have been eliminated years ago by building a walkway of some sort. I have placed a short video presentation http://www.youtube.com/watch?v=auTH7FEiVqs on youtube for any that would like to see CS 6106 for future booking. Note those suites, they jut out from side of ship, currently gave four large ceiling to floor windows. I am told that during January dry dock that they will be replaced with a balcony. Not this cat suite comes with a butler, Elvis buy name was ours, as well as a steward. He really was at our beck and call besides providing tea service and canapEs in afternoon and serving breakfast etc. Another perk of real suite versus mini suite we often take is that you can order virtually anything for room service instead of a continental type breakfast. Of course you can pay dearly for this type of service and space. Besides price alone also add gratuity for butler. In our case we were able to get a deal, 500 onboard credit and prepaid gratuities for all with our booking. Most people will need a step stool almost to get not bathtub. I am 6' 2" and had a problem stepping into it. Maybe they will change that during dry dock? I mention it simply because I would think many older passengers that might tend to book this category would be surprised by this. I deal more with the suite accommodation in this review only since there is much information on Bermuda, our favorite island bar none, and the ship itself. Referring to the ship, I read many reviews and some commented on wear. I did not find that to be the case, I think the Summit was in good shape and certainly after dry dock will be even better. Staff and crew were wonderful and entertainment diverse and great especially for a Bermuda run where it is often toned down due to at dock time. Food was good service better. I was a fan of Michele (sp) Rue's menus but they are gone, they were better but these will do. Having an always available menu is good and I was shocked to see that escargot was on it as was a passable french onion soup. But as I knew would happen if you really want a great filet mignon and lobster tail you will have to pay for it in Phantoms speciality restaurant. WE, cruisers did this to ourselves!!!! Used extra pay restaurants therefore guaranteeing somewhere down the road regular included dining room fare would have to be dumbed down. At least it is far from noticeable on Celebrity, other lines have really forsaken regular dining for their ship in ship concepts. For those that haven't figured it out yet ship in ship means different CLASS CLASSES. I am real down on all that!!! You know separate extra pay deck areas, extra pay dining etc. So food was okay, SERVICE EXCELLENT. Our waiter and asst were excellent and that makes a trip. Needless to say all got something extra for the service although I also hate promulgating that as well, guaranteed auto charge tipping. It too hurts the cruise industry. One standout BAD service was the bar service in dining room. Our guy, one day brings beer no glass, next day glass no beer, third day beer and glass wrong beer, right beer never arrives. Only last day did all arrive perfectly, really, did he think I was going to fork over a few bucks for getting it right once? haha Bermuda a tad breezy but still a great place. This was first time docking at Kings Wharf though been there many times. Wharf really os a nice place and you can easily kill many hours just there. Do try the new Bermuda Brewery restaurant and brewery it was great. Some great stuff in craft area across from it. Ask for it because though close to ship you really have to almost know it is hidden there between stones walls of old. Smokers ( of which I only do a cigar now and again off ciggs three years ) you will end on deck corner off main pool acceptable with bar right there. Also out back of buffet area one side of bar aft area. They weren't hiding the ashtrays as so many ships do. Cigar smokers I was unable to find a truly nice spot to smoke a cigar. The elimination Michaels Cigar bar is a sad choice, now a fancy drink bar. Really should have left one nice place to smoke a good cigar. Okay I have gone long enough, we were happy with Celebrity and Summit and were pleased than many of the things that make a real cruise remained intact for most part. 19.95 embarkation photo's well come on guess all lines have gone the nickel and dime and that does;t appear to be ending anytime soon. Oh for Mac fans I was shocked to see that the internet Cafe was all Mac 15: inch laptops, and that they offer Mac classes during cruise as an enrichment class I guess. Think it was $15 a class or some such. They are an authorized Apple dealer? Never saw that before, BUT as far as internet service, like all ships basically horrible speed and intermittent connect. As Elite members we had 49.95 package each complimentary and still unhappy with it. When still unhappy for FREE service, well that says it all pretty much. Kudo's to the Captain for getting us to Bermuda, not only there and back dancing around Katia but also with NO rocking and rolling. George in NY Read Less
Sail Date September 2011
The Summit is old school elegant but shows her age at every glance. We stayed in room 9073 and paid for the Concierge Class. The towels are not large...the holes in the drapes were from age...the outside veranda small and marked with rust ... Read More
The Summit is old school elegant but shows her age at every glance. We stayed in room 9073 and paid for the Concierge Class. The towels are not large...the holes in the drapes were from age...the outside veranda small and marked with rust areas and the flooring with burns. Each nite at 5pm we got 4 pinkie sized crackers with a dot of something on each....after the first nite we never saw our bath mat again...the bathroom tile and shower show lots of age...we were not aware but cabin 9073 and the one adjacent has the ships painting ladder there for your viewing 24/7. The morning in room breakfast was excellent. The food throughout the ship was excellent. The pool lounge chairs were taken all the time and pool boys did nothing. The shows were good...transportation in Bermuda by boat is a 3 minute walk and very cheap. The Captain of the Summit was the most client involved officier we experienced in 12 cruises. The wine steward was the highlight of the dinning room...service by others was also excellent. The Hurricane hit the U.S. while we were in Bermuda and Celebrity wisely took no chance and kept us 300 miles west of the storm and it added an xtra day to the cruise at their cost! We have done 4 other lines and the Concierge extra cost was not worth it. The staff was always professional...The Summit needs a respite to regain her elegance... Read Less
Sail Date August 2011
Had read mixed reviews of this ship prior to sailing and I now know why. Nice ship, going in for refurbishing in January-should have known better. The ship is lovely as are the crew. It has alot of style BUT..having gotten 2 staterooms( ... Read More
Had read mixed reviews of this ship prior to sailing and I now know why. Nice ship, going in for refurbishing in January-should have known better. The ship is lovely as are the crew. It has alot of style BUT..having gotten 2 staterooms( family of 4) our total was $6500- for that I expect great everything. The food was great, I will be paying for it for weeks, as was the service in every dining area. Every activity any of us went to - my husband and son went to numerous talks, I did a few and a few culinary presentations they were good and informative. Now for the bad- our stateroom attendant wasn't great-as a matter of fact our balcony was filthy went we got on the ship and remained like that all week. I called numerous times for towels-one night was told they're wasn't any!! I had already called 3 times that day to no avail. So at 11pm I'm up getting towels from the pool.In addition the hall reeked of mold- a smell I really cannot tolerate. Not sure if its a deal breaker for the next cruise but it might be! Bermuda is great, clean, friendly, easy to get around- get a bus/ferry pass right as you get of the ship. Both depart from the dock area. There's a little beach right at the end of dockyard-small but nice had everything. Read Less
Sail Date August 2011
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.6
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

Find a Celebrity Summit Cruise

Easily compare prices from multiple sites with one click