58 Celebrity Summit Cruise Reviews for Senior Cruises to Bermuda

While we were touring the South Pacific in January on the Aranui 5, cargo/passenger ship, I spotted a cruise with Celebrity called, “Sail Away and Beyond.” We had sailed with Celebrity many years ago in the Western Caribbean and we ... Read More
While we were touring the South Pacific in January on the Aranui 5, cargo/passenger ship, I spotted a cruise with Celebrity called, “Sail Away and Beyond.” We had sailed with Celebrity many years ago in the Western Caribbean and we thoroughly enjoyed the experience so we were tempted to book the cruise. The cruise started in Newark, New Jersey, sailed up the coast to Rhode Island, Portland, Bar Harbour, Boston and Bermuda for 11 days. This special promotion allowed us: Premium Beverage Package, Free Internet, Free Gratuities and $300.00 U.S. for our cabin. Excellent deal, only had to book airfare from Toronto to Newark, New Jersey. Upon arrival at the airport in Newark, we followed the signs to the baggage claim and then the taxi stand. A lady printed out a receipt for the transfer to the Bayonne Cruise Terminal. The cost was approx. $48.00 incl. tolls and tips on top. You paid the cab driver at the end. Fifteen minutes later, we were at the terminal. We arrived on a Wednesday, mid day, so that might have accounted for less traffic. Noticed, we passed a Costco Store on the way to the terminal. If I had known and did not have a beverage package included, it would have been a good opportunity to pick up some premium wine for our cabin since they allowed 2 bottles aboard upon embarkation. The whole trip was wonderful, highlight being Bermuda for us. Staff was outstanding: Wayan our Cabin Stewart, cabin 6082, mid ship, starboard side,(good location), Cosmopolitan Dinner staff of Ernesto, Priya, Josip were excellent, Cafe Bacio waitress, Olesnia was very efficient and friendly, Oceanview Restaurant-Amornlaka, our pastry and coffee lady was a treat to see with her smile in the morning for breakfast. Wine Stewarts at lunch were very accommodating and engaging-Rikka, Jenny, Josip, and Tetiania. Celebrity offered a variety of tours of which we only took two, one in Boston and one in Bermuda. There was a variety of entertainment and it was very good. We went to the 7 o’clock performance, then had our dinner seating at 8:15 pm. Menu also had a variety of selections. Evening meals in the dining room were varied and tasty but often luke warm by the time it arrived at the table. If I was to do this over again with Celebrity, I would chose seating on the fourth floor which was anytime dining with various guests because the kitchen is closer. Food had to be transferred from level 3 to level 5 in our case and I can understand why it arrived mildly warm. Dress was not overly dressy at dinner except for the “Chic” nights. If you are interested, I will write about the places we visited on excursions on Trip Advisor since I like their format better. Read Less
Sail Date June 2019
We are seasoned cruisers with 47 under our belt. We love cruising and it is obvious by having a majority of our vacations since 1995 have been on the high seas. Eleven have been with Celebrity and this has been our third on the Summit. The ... Read More
We are seasoned cruisers with 47 under our belt. We love cruising and it is obvious by having a majority of our vacations since 1995 have been on the high seas. Eleven have been with Celebrity and this has been our third on the Summit. The last time was in August 2014. • Embarkation – Being from northern New Jersey we love the convenience of Cape Liberty. They have been making continuous improvements to the facilities. The elimination of the need to use buses with a direct check in and boarding the vessel in the same structure was a very big plus. Baggage and passenger drop off was very smooth and efficient. We were met by a representative who checked out our boarding documents and without delay we were directed to the handicap line where there were about four people ahead of us. Since along with using a walker we were Elite and Concierge Class patrons we had three lines to use. Both the Elite and Concierge lines were empty we elected to take the easy route. The facility was clean and the personnel were most amiable. We give place a 5 star rating. • Boarding - Upon entering the ship we were informed that we were free to drop off any luggage in our cabin. This was a very nice touch. Our visit to the Concierge Lunch was also a very nice touch with the absence of the crowding and having a welcome Bloody Mary. • The Cabin – We were in cabin 9201, a C1 on the back of the ship. The décor was very pleasing to the eye. It was spacious with plenty of living and storage space. But the balcony was simply great. There were two lounge chairs, two high back chairs, two tables, and room to dance. Room was 9’ x 23’ and the balcony was 16’ x 9’ enough said. Of course, like any good cruise ship the shower was small. • Our room attendant - We met our cabin steward and mentioned that the refrigerator was not working and within an hour the problem was solved. Our steward kept everything in order and very clean. He was excellent. • The main dining room – Contrary to high standard enjoyed by the Celebrity line this main dining room experience failed. Initially, our assigned table configuration and time slot were unbelievably screwed up. We requested a 6 PM seating with a table of 10. We were assigned a 5:15 PM on a table for 10 with two other couples. One couple had a 5:30 assigned time and the other had a 5:45 PM time. Compound this with the fact one couple had requested a table for two because they were on their anniversary cruise and the other found that it was impossible to enjoy the Elite Cocktail Party that ran from 5 to 7. Both couples left the table and we were joined by three other people, This left a large table for having only 5 people. In ten meals two were very good and eight were terrible. I once went for a roast turkey meal expecting that they could not screw it up. Well they did. The cold fruit soups which at one time were a signature part of the meal were absent. Meals arrived cold. We were most disappointed with the main dining room experience. • The Ocean View Cafe - For breakfast and lunch there was a very wide variety of well prepared offerings. The bakery had a very fine selection of very good breads. The only problem was you must plan your meal by doing a preliminary pass to explore the many options available to you. But without any reservations, I highly recommend the buffet. • The crew - The ships staff, without exception, was courteous, friendly, and extremely helpful. There was an offer of three free drinks at the ships bars for thos who couldn’t make the Elite Cocktail Party. The bar tenders did a get job serving our needs. • The entertainment – Most shows were very good. Not Broadway quality but decent enough to make them pleasurable. • Debarkation – This went super smooth. Read Less
Sail Date May 2019
I choose this ship because of the Itinerary. 3 days in Bermuda. The ship has been completely refurbished and not too big and easy to get around. And there were not many children. Food was fabulous. Tried all restaurants and my ... Read More
I choose this ship because of the Itinerary. 3 days in Bermuda. The ship has been completely refurbished and not too big and easy to get around. And there were not many children. Food was fabulous. Tried all restaurants and my favorite is the Tuscan. I would highly recommend this for couples, singles and groups. I would not recommend this cruise for children. There is a children's club but not much else to do for them. Being in a suite level was really nice. You have your own suite restaurant, Retreat Lounge and Retreat Deck. We used these areas a lot. Service was great and staff were mostly very friendly. Our favorites are: Alexandra in the Retreat Lounge. Also David and Boom Boom in the Martini Bar. Rhiannon our Retreat Concierge. Carlos, our Butler. Silas, the bartender in the Retreat Lounge. It was a pleasant experience and I would highly recommend this ship for Bermuda. Read Less
Sail Date May 2019
Embarkation was seamless. Arrive after 11, and it’s a walk on. We used handicap to disembark. The helper was pleasant and made it easy. The cabin was clean but worn. Plenty large enough and the stewards were very attentive. ... Read More
Embarkation was seamless. Arrive after 11, and it’s a walk on. We used handicap to disembark. The helper was pleasant and made it easy. The cabin was clean but worn. Plenty large enough and the stewards were very attentive. In Aqua class, all meals were in BLU restaurant. They have a good selection, and we found no Ned for specialty dining. The staff was great and the wine steward was very knowledgeable. On the first morning, room service was disappointing, but was corrected the next day. Used the gym everyday. It was good. Everything I needed. We’d seen the shows before, so we enjoyed them as expected. We did no shore excursions. We have family and friends on the island. But the selection was good. If time allowed, I would have done the bike tour. Let me start with "I really like Bermuda", but you need to understand that, after the below, it's now a love:hate relationship. And, I firmly believe that Bermuda Tourism and the Dockyards Management don;t care at all about the tourists. Let me walk you through it. We had a nice day with family and friends in Hamilton. Great Grandma was with me, and she is 93 (a spry 93). So we had lunch and then took the ferry back to the Dockyards, landing around 4:00. And now it'll all go wrong. First, she needed a bathroom. There is one public bathroom that I had to ask directions to, since it isn't well marked. It's between 2 buildings, recessed in an alley behind a restaurant. Oh, and it's not Handicap Accessible. And, it's 20-30 yards in the wrong direction, assuming on a cruise. Next, it's 90+ degrees, and I wanted to get her some shade and water. At 4:00, there wasn't any where to find a bottle of water. I can find fudge and run swizzles. But a bottle of water... not so much. No public fountains. So, we decide to go back to the boat. There is usually a nice shuttle that runs right to Celebrity from the ferry area. But, there is a one year (never be done in a year) upgrade to the docks by Celebrity, so the shuttle isn't running. They told me there is no place to turn around. I suggested the parking lot where the paid tour buses turn, but nope (I guess the free shuttle vs. paid bus conflict went to the buses). So we had to walk. We though we'd bench hop. But the benches are metal in the sun, with not a hint of shade. And once you get 1/2 there, there are no benches. A little shade, if you can stand. I now have an exhausted, thirsty senior, but I can get help from the ship, since it's on the other side of customs. We get through customs and into a shade area. Where i can get here water and cold compresses. But, the ship attendees seeing her distress stood there mute. I had another passenger go get the wheelchair. Which they finally got. Even then,no one offered any thing outside, I'll help you get to the room. A lot of water, shade and rest, and she recovered enough to eat, and spend the next day relaxing on board. I complained vehemently to Celebrity who told me they could do nothing, since it was BTA's responsibility. If it was costing my company money, I'd have found a way. And, I got caught up in the assignment of blame cycle. So, I'm blaming everyone. What could they have done? Added 6 benches with shade and some shade to the one already in place. That wold take care of 1/2 of the issue. Water misters are cheap and would provide cooling. I mean this in not a third world vacation or country. The tech is there and cheap. It is a lack of caring and will that causes these issues, So, there you are. We're avoiding Cruises and the Dockyards until I'm can see some resolution. But right now, all I can say is Bermuda/BTA doesn't care about their tourists. Go somewhere else. Read Less
Sail Date August 2018
This was my birthday cruise chosen because it went to Bermuda, one of my favorite places. Also the itinerary included 2 nights and almost 3 full days in Bermuda, the longest of any cruise I have taken to Bermuda. We drove to the port ... Read More
This was my birthday cruise chosen because it went to Bermuda, one of my favorite places. Also the itinerary included 2 nights and almost 3 full days in Bermuda, the longest of any cruise I have taken to Bermuda. We drove to the port from NC and stayed at the Town and Country Suites using the sleep, park, and ride option. Shuttle to and from the ship by the contracted shuttle company was smooth and efficient. Embarkation and disembarkation at Cape Liberty was the smoothest I have ever had. Crowd control was excellent and we moved on and off the ship with ease. Our cabin was 3064 and was adequate in size and storage. It was forward of center on the starboard side and was very quiet. I liked the night light in the bathroom which most of the newer ships have. This allows one to visit the facility in the middle of the night without turning on the bathroom light and waking your spouse up. Enforcement of the dress code in the main dining room is inconsistent. Most people in shorts were walked straight to their table. I only saw one person turned away for wearing a tank top. Either enforce the dress code or do away with it! We could not get our preferred traditional early dining seating arrangement this cruise so we decided to try out select dining. It was a disaster and we won't do that again. The first two nights were memorable for the very long lines waiting outside the dining room for seating--and we had reservations! Our reservation those two nights were for 5:30, but it was after 6pm before we were seated both nights. No reservations were available any night between 5:30 and 8pm so we usually opted for 8pm. The sign outside the entrance clearly stated those with reservations to one side and those without to the other side, but the staff consistently told people either side was ok causing further confusion. Aside from the long lines, the service and food was very good. We ate on night at the Tuscan Grill and the experience was very good, much like it used to be in the main dining room. Our food was excellent and the service was excellent! Entertainment in the main theater was outstanding. The Celebrity singers and dancers are very talented and gave 3 top notch performances plus two additional short productions in the Revelations Bar. Since we had been to Bermuda 3 times before, we did not take any shore excursions but did everything on our own using the 2-day ferry/bus pass. We spent the first day at the beach (Horseshoe Bay) and at Hamilton. The 2nd day at St Georges, the crystal caves, and Swizzle Inn. The 3rd day at the Kings Wharf and snorkel beach. Read Less
Sail Date August 2018
Friends who work in school systems could only go in August-I never cruise then-I love getting away in the winter from the snow!! But we did it and it was so hot--I would never do that again! The ship is beautiful and on a smaller scale ... Read More
Friends who work in school systems could only go in August-I never cruise then-I love getting away in the winter from the snow!! But we did it and it was so hot--I would never do that again! The ship is beautiful and on a smaller scale (about 2200 guests) than the NCL that was in port with us with their (over) 5000 guests!! Talked to some of the NCL people and they said never again---too big-lines very long We had been upgraded to Aqua Class which means we had the luck to eat breakfast and supper every day there!!! It was heaven--Lamb chops and french onion soup several nights--If it was not on the menu, you just had to ask!! Never a problem! I had seen some reviews about only being offered squab or pidgeon, but let me tell you----I never ever saw that!!! Some people just love to complain!! The food was served just right!!! Not too much--Not like the buffet where hogs pile their plate as if never to eat again---The lobster tail and Beef Wellington my friend and I had one night was the best I have ever had in 40 years of cruising. No doubt!! No kids either!!! Quiet friendly helpful service by the happiest staff I have ever encountered!!! The nightly shows were fine--nothing to rave about, but fine---- I will be on Celebrity again. We were on deck 11- Cabin was tiny!!! And we could use the Persian Garden sauna and steam---But it was so hot in Bermuda, that was the last thing we wanted to do!! So we did not . Read Less
Sail Date August 2018
Wanted to return to Bermuda, avoid air travel and the exorbitant hotel and restaurant prices. Cruising from Bayone, NJ just a car ride away. We opted for Concierge class cabin, had a great veranda but at first thought the cabin a little ... Read More
Wanted to return to Bermuda, avoid air travel and the exorbitant hotel and restaurant prices. Cruising from Bayone, NJ just a car ride away. We opted for Concierge class cabin, had a great veranda but at first thought the cabin a little small, unrealistic expectations, but was comfortable and well taken care of. The Summit is due for a multi million dollar overhall but the negative reviews about how dirty and neglected the ship is we're not at all true. The common areas are very attractive and comfortable. One of the advertised perks of Concierge was priority dinning reservations. Not true! When unable to get the time we wanted, we were on any time dinning, asked the concierge for help to no avail. Basically said the restaurant makes the rules. Also the quality of food in main dining was ordinary at best. Having sailed on Holland America many times we found their regular dining room excellent, much better than Celebrity. Also the alternate restaurants were overpriced, $45 per person for the Tuscan Grill and extra for a cappichino. The Ocean Grill had many options and there was a back grill where they prepared fresh grilled salmon, chicken, stake, and pork chops, as well as panini. If you timed it right no long lines and fresh hot food. Overall the buffet area was well run and the food quite good with a large variety to choose from. The service in all areas was excellent. Bermuda has excellent public transportation and welcomes cab sharing which makes it affordable so we went sightseeing and to the beaches on our own. We did use ship excursions for snorkeling and sailing and both trips were lots of fun. Read Less
Sail Date August 2018
My husband and I had trepidations regarding this cruise as we had read some discouraging reviews about the Summit that were posted recently on Cruise Critic. We had sailed on the Summit seven years ago on a cruise to Bermuda and we ... Read More
My husband and I had trepidations regarding this cruise as we had read some discouraging reviews about the Summit that were posted recently on Cruise Critic. We had sailed on the Summit seven years ago on a cruise to Bermuda and we were not highly impressed with that cruise. The furniture in the public rooms was a bit dilapidated, our cabin steward and his assistant seemed to be disinterested in their work and the main dining room dinners left much to be desired. However, friends had booked this July 8th cruise and asked us to join them. We did not want to disappoint them or their two children (ages 11and 8),so we booked a Conceierge cabin and hoped for the best. The Summit was sailing to Bermuda, our favorite vacation destination, so we thought that if the ship experience wasn’t stellar,at least we had an opportunity to revisit Bermuda. We were delighted and surprised to find that this cruise was one of the best cruises we have taken. Past cruises include Princess (Platinum level), Cunard (one transatlantic crossing) and NCL ( three and no more). Of course we enjoyed the company of our friends, but for the purpose of this review,I am focusing on our positive experience with the Summit and Celebrity. We arrived at the pier at Cape Liberty shortly after 11:00. A porter took our bags and we took our places on a short line to the check-in desk. After the check-in process was finished, we were prepared to sit in the priority seating area in the terminal to await boarding. We were surprised to be directed to elevators to the gangway and we were on the ship before 11:30 ! Although we were informed about lunch being served in the MDR, we headed to the Oceanview Cafe where we met our friends for lunch. Soon, we were given the go ahead to proceed to our cabin. We were in cabin 8052 (Deck 8 starboard). Again, we were pleasantly surprised to find our cabin clean, tidy and comfortable. The couch did show some wear , the carpet seams were a bit open in spots and there was some rust near the bathroom door, but we were expecting to see some wear and tear as the Summit is an eleven year old ship. The balcony was a comfortable size and it had a good overhang som we were shielded from too much sun. We enjoyed room service breakfast there every morning and also enjoyed sitting watching the ocean on sea days. Our steward,Alfredo, introduced himself and asked if we had any requests. We only asked for additional towels and ice daily. These requests were always fulfilled with a kind and pleasant attitude from Alfredo. His service was so prompt and considerate during the cruise, we gave him a extra tip on the last night of the cruise. During the cruise, we were pleased to see that all the staff members that assisted us were pleasant and helpful. While service in the MDR -Select Dining was very good, my DH felt that the portions were small and we often found ourselves in the buffet for an evening snack. We went to one show .Cruise ship shows are not my favorite as we have been spoiled with being able to see so many Broadway shows in NYC. I think the show on the second night was entitled Life. It was okay and we were pleased to see live musicians on stage instead of canned music. As on any cruise ship, the pool deck was busy. We did go one sea day morning around 8:30 and had no problem getting lounge chairs in the shade. We stayed there until lunch time when the area was really becoming crowded . The children enjoyed the pools very much, some evenings after dinner they returned for more swimming when the pools were not so crowded. My DH and I enjoyed the Cafe a Bacio mostly every afternoon for a specialty coffee. This area seemed larger and more comfortable that what existed on the Summit seven years ago. Service there was always very prompt and pleasant. One day, my DH and I took a self guided tour of the ship. We were pleased to see that the public areas seemed to have been given a much needed refreshment. The sitting areas looked new and brighter than we remembered. We did not participate in any daytime activities and when I read the Today sheets, I didn’t see too much offered other than revenue creating events such as bingo, spa tours, wine tastings etc. in this department, Princess does a better job with entertaining daytime activities being almost constantly presented in the atrium areas. However, we have come to our own certain routines that we have on cruises and we do not need much in the way of organized activities to keep our attention while on a ship. Visiting Bermuda is always a joy for us. We visited Hamilton and we were pleased to see an increase in activity in the city that we had not seen on recent visits. We enjoyed a brunch at the Hamilton Princess and walked about on Front Street until the high humidity caused us to make a return to the ship. We also shopped ,took photos and spent some time with our friends at the Dockyard. They also went to Horseshoe Bay twice and loved the beach and swimming there. They took taxis both times and found them to be quick and reasonable. We all chose the walk off option for disembarkation. We were directed to the lounge on Deck 4, where the gangway was set up. At 8:15,we were called to walk off the ship. The lines for customs moved very quickly. I recall that there were four agents there to check our passports and welcome us back to the US. I have to say the embarkation and disembarkation at Port Liberty were the easiest we have experienced. So much better that the Manhattan pier and also Fort Lauderdale. Because of this positive experience on the Summit and the fact that the ship is slated for a multi-million dollar renovation in drydock during February and March of 2019, we are seriously considering another Summit cruise for Spring 2019. Read Less
Sail Date July 2018
Mostly verything was A1....excellent. No big complaints at all except noisy cabin (see below) and inadequate slow tendering at New Port..not enough boats used. People were enraged as they were missing pre booked private excursions. ... Read More
Mostly verything was A1....excellent. No big complaints at all except noisy cabin (see below) and inadequate slow tendering at New Port..not enough boats used. People were enraged as they were missing pre booked private excursions. Excuses were made about speed restrictions in the harbour as if this was something new ! More imagination required for excuses.by request. The food experience was excellent, maybe because we had just finished an MSC Sinfonia Africa cruise which was just terrible so the comparison restored my faith in cruise holidays. We did ask for a large shared table as we think engaging with other cruisers is part of the experience but the first night we were stuck on a table for 2 in a corner with nobody at all even beside us. Not good. We were moved to a large table. This turned out to be unoccupied with occasional transient diners joining us some nights. This was a disappointment. If you are going to be on your own it's better on a table for 2 than on a 'losers table' The on-board newspapers only arrived at 1000..a bit late. Celebrity prides itself on its wine list but at what a price ! Some average economic 'house wines' would suit the 'average' cruiser better and possibly create sales as we didn't buy any dinner wine at all at such a huge markup. The $15+ charge for an in-cabin movie is a rip off. Since our last Celebrity cruise the service charge has gone up from 15% to 18%, that's a 20%increase. More upselling. Read Less
Sail Date June 2018
Very good value. Drove on a Sunday from Rochester, NY to Cape Liberty, NJ in 6 hours, Parking, unloading and embarkation was easy with no stress. We got off the ship in 20 minutes, handled our own luggage, and home in 6 1/2 hours from the ... Read More
Very good value. Drove on a Sunday from Rochester, NY to Cape Liberty, NJ in 6 hours, Parking, unloading and embarkation was easy with no stress. We got off the ship in 20 minutes, handled our own luggage, and home in 6 1/2 hours from the time we docked. Saving all the flight money, we put the money into the Aqua class room and high class excursions. Aqua class has dining in Blu with Tanya as the M-D... She is very good and has her staff watching to give you the service. Be a good customer and ask, not demand, and you can expect the best of service. Your fellow passengers will appreciate you asking, and not demanding. Entertainment was all very good. Yes we all have different tastes in entertainment, but the quality of entertainment was very good. Dan, the Cruise Director, is a very good chap and genuinely interested in all the passengers having a great time. Dan is always interested in taking his humor to the next level. If you see Dan, just tell him " Louder & Funnier" please ! We sat with many long time cruisers and sum had taken this Bermuda cruise at least 5 times before and stated they like the overall size, entertainment, and service of the Celebrity Summit crew ! Read Less
Sail Date June 2018
Staff is exceptionally upbeat professional, and friendly. Their smiles and happy attitude made my honey and I happy cruisers throughout our trip. Food is outstanding! Try not to miss out on the kitchen tour or the backstage tour. Both ... Read More
Staff is exceptionally upbeat professional, and friendly. Their smiles and happy attitude made my honey and I happy cruisers throughout our trip. Food is outstanding! Try not to miss out on the kitchen tour or the backstage tour. Both are fun, informative, and pretty much mind boggling! We love the three days in Bermuda. It so so much nicer than bouncing from one port to another every day. ( Wish you could add another day or two in Bermuda - can't hurt to mention! ) This is my cruise of choice every year. The ship is just the right size. Cruise terminal in Bayonne is tops. Embarkation is fast and easy because of friendly, helpful efficient staff. Parking is very safe and convenient. If you haven"t been to Liberty Science Center (located near the terminal) don't miss it. PS The pool deck has the best hot dogs and french fries that I have ever had. All true....lol Read Less
Sail Date June 2018
We just returned from our cruise. This will likely be an overview of everything you wanted to know. Invest the time to read it; I think you'll find it was worth it. For the sake of brevity, i'll break it into categories so you ... Read More
We just returned from our cruise. This will likely be an overview of everything you wanted to know. Invest the time to read it; I think you'll find it was worth it. For the sake of brevity, i'll break it into categories so you can easily follow along. As a preface, we booked in the Concierge Class, Room 8058; more about those two things later. FOOD Overall, the food on the ship was good, but after a week, you may find it to become a bit hard to stomach the same dishes offered on repeat. There a few options for meals, but you'll likely either eat at Cosmopolitan (their sit down main, included restaurant (located on Decks 4 and 5) and the Oceanview (Deck 10), which is a buffet. It is enormous and you'll likely find something you like. The variety also rotates, to a degree, so if you have a wide palate, you may be satisfied and not become bored. You can also get food, which is included, at the pool bar on Deck 10 but that is limited largely to hamburgers and hot dogs (and fries). If you have extra money, there are specialty restaurants. At least two of which that I know of are per person priced, not per item (however, Sushi on Five is per item). Those two are Tuscan Grille and Qsine. Tuscan Grille was 45/person. It was worth it and here's why: multiple filet mignons. As in, order 2 of them, they don't care. We did not go to Qsine as it did not seem worth the price - as other reviews have noted, it has a hokey premise but it still standard items ordered via Ipads. FOOD TIPS Here are the things you may find helpful. Room service is included and a menu is in your room. There is also a premium room service, menu also in your room. I ordered the filet mignon from the premium room service for $20. It was worth it, no question. All of the other included room service items are your standard fare and are edible - they can also be ordered late if you don't feel like putting on the required dress to go to a restaurant. Yes, they require either smart casual or evening chic and will state which on your daily program. You can also order room service (and check you account balance) via your interactive tv. It works pretty well. THE DRINK PACKAGE - There is an unnecessary air of mystery around what is included and what is not. We chose the classic drink package as one of our two perks from Cheap Caribbean because math. I believe the classic drink package has a value of $300+ and the others (wifi and gratuities) do not. Because you also will probably have the classic drink package, you'll want to know what is included. While I don't have the full list (the Sky Lounge, which is what Revelations on Deck 11 becomes at night did have a full break down), here are the highlights: Heineken, Corona, and Bud Light are covered. Mixed drinks totaling $9 or less are covered. If the total of the drink is over, you'll simply pay the difference. They have a generic brand of bottled water that is covered, but premium brands like Evian are not. Sparkling water is not covered. Red Bull is not covered. All sodas, etc. are covered. Coffees, and most notably those as Cafe Bacio, are covered up to $9, of course. As a general note, drinks from certain locations are not covered, even though they would be covered at other locations. Like, for example, a martini that would be under $9 and thus covered, from any other bar, would not be covered at Martini Crush and other "specialty" bars, on the ship; I know, it's ridiculous. Also, if you are going to order a drink in Oceanview (the buffet), and don't like to wait for 5-10 minutes for it, simple walk up to the beverage counter near one of the entrances and ask for it. It is much quicker and will save your patience. If you like coffee, go to Cafe Bacio. The coffee is good (caramel macchiato can't let you down), and the service is good. The pastries are complementary. If you like gelato ( and who doesn't), there is a gelato stand across from the cafe that is open from 11 am to 11 pm. You may have to get someone from the cafe to serve you over there as it is often unmanned. It is amazing and well worth the ~$5 for two scoops. Regarding the Cosmopolitan sit-down restaurant, we had flexible dining and ate when we wanted on Deck 4 of the restaurant. There are two lines that lead to the same result : a pager. Concierge and Suites have their own line which should be quicker, but it is shared with all guests with a reservation, so sometimes it isn't. If it is longer than the line for guests without a reservation, simply go to that line. ENTERTAINMENT The entertainment on the ship is somewhat what you make of it. There are shows, trivia, two cold salt water pools, one warm saltwater pool for 18+ indoors, and several hot tubs. There is also the casino and a small "arcade." A few things to note: the arcade is a room with about 6 machines and also works with your Seapass - everything on the ship does. Lock your wallet in your room safe, you won't need it. You can use your on-board credit to buy game credits if you'd like; you can also use that credit at the casino. The comics on-board were funny and are worth seeing. The musical shows may or may not be your speed. If you are young, you may be bored on the ship. The ship itself clearly caters to those 50+ and once you're on-board, you'll see why. Now, if you're in your 30s and your wife is pregnant (like us), you may not want water slides or rock climbing walls that newer ships have so it may not be an issue. But, if you crave an assortment of different activities, you may be bored by the ship. The ship was built 15+ years ago and its age shows in some places - entertainment is one of those places. ENTERTAINMENT TIPS Don't buy anything from the shops if you value money. As a whole, I found things to be overpriced and it seems they are counting on you not being able to price-check on Google. Also, avoid the art auctions as a bidder. However, if you enjoy watching items not sell, take a seat and enjoy the show. If you search Google for cruise ships and art auctions, you'll find hair-raising articles. Wifi on the ship is basically a trap. It is horrifyingly overpriced. Instead of purchasing it, contact your carrier about international add-ons. For example, AT&T has a $10/day plan that allows you to use your plan in Bermuda just as you would in the US. What that means is from about 2 hours until you reach Bermuda until about 2 hours after you leave Bermuda, you will likely be connected to the land-based carrier on the island. The carrier was called "One." This equates to about 2-3 days of internet for $30. SERVICE The staff is excellent. There really is no other way to say it. Everyone will go out of their way to make you happy. THE ROOM The Concierge Class rooms are spacious for a cruise ship and comfortable. They are cleaned twice a day, I believe and the staff, again, does a great job. ROOM TIPS You can find online a map of which rooms have an obstructed view. Mine was unobstructed and fantastic. Read Less
Sail Date May 2018
Have been on this cruise three years in a row. Liked the idea of not having to fly and overall reputation of Celebrity. This time it seemed like everything was a day late, and a dollar short. Disembarkation was a mess with only 3 Customs ... Read More
Have been on this cruise three years in a row. Liked the idea of not having to fly and overall reputation of Celebrity. This time it seemed like everything was a day late, and a dollar short. Disembarkation was a mess with only 3 Customs Officers. Booked table for 2 a year ago and this was on our cruise documents. Tried to seat us with strangers. Out of 3 years cruising with them, they messed up seating two years. Tuscan Grille was entirely too noisy with a table of 15 in earshot being very loud. The management did nothing to tell them to keep it down. We might as well been eating in a diner. Beauty Salon help tried to push hair spray for $37 for sale. Then a couple days later call you to see if you wanted another visit. How tacky. Sorry, but, this is no way to treat clients. I have been on many cruises and this definitely is a turnoff. Staff onboard in dining room and cabin steward were superb. They did an excellent job. Read Less
Sail Date May 2018
Hard to beat the hospitality on the Summi! 7 great days. The Captain and the crew in every category made us feel welcome.Makes us want to return. Dining, entertainment, service all the best. The Summit may be an older ship but it has to be ... Read More
Hard to beat the hospitality on the Summi! 7 great days. The Captain and the crew in every category made us feel welcome.Makes us want to return. Dining, entertainment, service all the best. The Summit may be an older ship but it has to be one of the best. And it sure helps that Bermuda was at its most beautiful.Wish we had more time to spend there. Cant say enough about the evening musical producions - the singers, dancers, and two acrobats were really good. Two very good excursions - caves, aquarium, and tour; and a day at Horseshoe Bay Beach (an exceptionally clean beach). We have no complaints. Just overall a great cruise! This is our second cruise on the Summit. Our first, two years ago was to New England / Canada and it, too, was most enjoyable. Celebrity is on the top of our list so far as cruises are concerned! Read Less
Sail Date September 2017
Being this was my first time on a cruise, I was impressed. The staff is excellent and goes above and beyond for everything. They made sure we were happy at all times. The maintenance service for the stateroom was great. The ship was ... Read More
Being this was my first time on a cruise, I was impressed. The staff is excellent and goes above and beyond for everything. They made sure we were happy at all times. The maintenance service for the stateroom was great. The ship was relatively small (comparing our ship to the Norwegian Breakaway that was docked next to us in Bermuda). It is due for some renovations as you can tell on the walls and floors. I would suggest this cruise for an older person, rather than young adults. The dining service was accommodating. The buffet has plenty of selections including stations such as pizza, pasta, cultural food, and freshly cooked meat & seafood. The dessert is relatively bland and lacks sugar. If you do not have a beverage package, drinks can be pricey. A pina colada with no liquor in it costs roughly $7. A bottle of water costs $3. I WOULD SUGGEST PACKING A CASE OF WATER. For someone who does not like to drink tap water, bottled water is expensive throughout the entire cruise. The Cosmopolitan was a great restaurant that was included in our package. Excellent choices and great tasting food, compared to the Oceanview Cafe. We did not eat at the specialty dining restaurants. Activities on the boat were scattered throughout the day. Each morning they provide you with a daily schedule for the entire day of activities, concerts, movies and theatrical productions. I would definitely suggest attending the performances at the theatre. The singers and dancers were wonderful to watch. They have such amazing talent! I would also suggest not buying souvenirs on the boat first thing, but to wait until the last full day of the cruise. Great prices on last minute things that you may have forgotten on the island. Lastly, the ports are such a pain! You will need to have your SeaPass card out when you are getting off the boat to the island, as well as when you come back onto the boat. Also, do not forget your photo ID to get back on. At times, there were lines to get back onto the boat, due to passing through security every time. In my opinion, some of the shore excursions listed through the cruise are not worth it at all. Definitely free-style the Crystal caves. My suggestion is to buy a combination day pass for the ferry/bus for $19 per person and figure out your way with a map (It is not hard). Also, I would not recommend doing both of the caves. If you do the Crystal Cave, it is all you need to see. The Fantasy Cave was nothing different than the Crystal Cave. I also did the longest shore excursion provided (7 hours) called the Hidden Gems and it was worth it for $199 per person. It provided us the tour guide, transportation, two caves, cliff jumping, snorkeling, lunch & ice cream. Transportation from the dockyard to this location, which is mainly on the other side of the island took about an hour and could be very costly, using a taxi. REMINDER: Bring bottled water with you onto the boat. Read Less
Sail Date August 2017
I was exceptionally pleased with the Celebrity Summit from the ease of getting on the ship (arrived at dock at 10:30 and was on the ship by 10:45 AM) to debarkation. The service was excellent and the food was delicious The entertainment ... Read More
I was exceptionally pleased with the Celebrity Summit from the ease of getting on the ship (arrived at dock at 10:30 and was on the ship by 10:45 AM) to debarkation. The service was excellent and the food was delicious The entertainment by the cast from the Summit was excellent. I didn't attend the magician or comedian nights. This was my 10th cruise and I definitely was pleasantly surprised how smoothly everything went and give a thumbs up to Celebrity.. It was hard finding a chair at the outside pool, but I spent most of my time at the adult solarium and just loved the therapy pool. The food in the dining room and the Oceanview Café was delicious. I was on select dining and was seated in the same area with the same waiters every night no matter what time I arrived, which was nice. I did have to wait approximately 1/2 hour twice due to arriving around 8:00 PM. The cabin, 7106, was very clean and the space and storage was adequate. This as a balcony room. The room steward was excellent. I heard some people complaining that there were not enough activities, but was kept busy and had enough to pick from. As far as shore excursions, I took a tour around the island of Bermuda with Ricky's Tours and did not have any scheduled thru the ship. The only downside was that there were so many children on this cruise. I would definitely go back on the Celebrity Summit and would recommend this ship and the cruise line. I have another cruise scheduled for the end of November this year on the Celebrity Silhouette and hope that the service is as good as on the Summit. Read Less
Sail Date July 2017
After taking care of our grandchildren for nine days in New Jersey we needed a getaway and saw this cruise to Bermuda leaving from Bayonne. How perfect! We are veterans of over 20 celebrity cruises and after having a bad experience on a 5 ... Read More
After taking care of our grandchildren for nine days in New Jersey we needed a getaway and saw this cruise to Bermuda leaving from Bayonne. How perfect! We are veterans of over 20 celebrity cruises and after having a bad experience on a 5 day Constellation last year we did not know what to expect. Well celebrity did come through with their A game. First of all the food was among the best we ever had. While the food in Blu was excellent what surprised us was the level of food in the buffet. Everything we had was superb, from the meatballs to the beef curry to the desserts. Second of all the service was exemplary. We had a very slight problem with my eggs the first morning and they took three days apologizing for it even brining one of the chefs over to explain.The rest of the week the food was Devine. As an older ship, the ship was as clean as a whistle but could use a fresh coat of paint here and there and the Persian garden could use a revamping it is dark and most depressing not at all light and cheery like the solstice class ships. All in all we had a wonderful week and would recommend this to anyone. Read Less
Sail Date July 2017
The service staff on the Summit was outstanding, a distinctive improvement over previous cruises on this ship. We submitted written compliments for several of the crew. Our cabin steward was excellent and made ever effort to make our ... Read More
The service staff on the Summit was outstanding, a distinctive improvement over previous cruises on this ship. We submitted written compliments for several of the crew. Our cabin steward was excellent and made ever effort to make our time enjoyable in our cabin. The quality of the entertainment on the Summit has dropped significantly. The comedians in the Theater were occasionally humorous, and occasionally crude and vulgar, even though small children were in the audience. The sound level in the theater is extremely loud and the singers were basically screaming, not singing. Even songs that we knew were so loud that hearing distinctive words was impossible. Apparently the sound engineer should read about amplifier levels and audio distortion. We have cruised on this ship four times since 2012. another MAJOR complaint we filed with the Guest Relations personnel concerns the loud "music" played in the Atrium. Calling it music is an inappropriate description. Due to the extreme decibel levels, it is almost impossible to talk with the personnel in the Guest Services, Tour Services, Captain Club, or other services venues in the atrium area. Large speakers have been placed facing the staircase from Deck 4 to Deck 3. Whenever there is a line of waiting passengers (inevitable on boarding day) for consulting with Guest Services, the so-called music is deafening, to say the least. Even the personnel I spoke with at Guest Services confirmed that they too are very unhappy about this situation. However, they admitted that they cannot bring this to management's attention for fear of their jobs or performance assessment. What a sad situation for them! One Guest Services staff member expressed their frustration with having to listen to this overwhelming noise for four hours or more at a time. We filed complaints about this twice during our cruise. Eventually the Concierge Director called our cabin to discuss this matter. We were assured that this problem would be addressed promptly. The loud, deafening "music" was still going full bore on the last sailing day. Consequently, we will likely never sail on the Summit again. I think that the Celebrity's approach to complaints is to perhaps listen, but take no corrective action. We did receive an additional platter of chocolate-dipped strawberries with a typed apology. Resolution of the complaint was never forthcoming, which was our only desire and sincere request. Read Less
Sail Date July 2017
I sailed with my family and some friends for the first time on the Summit in late July. We've sailed on Norwegian and Carnival before, and enjoyed them very much. We wanted to try Celebrity this time because we've heard of their ... Read More
I sailed with my family and some friends for the first time on the Summit in late July. We've sailed on Norwegian and Carnival before, and enjoyed them very much. We wanted to try Celebrity this time because we've heard of their "premium food" and "classy ambiance"; though we couldn't really tell why people said it. The Bayonne port is quite nice. It was quiet and moved much quicker than the New York ports, which could be because of our half an hour before departure arrival. Our first reaction looking at the ship was that it shows its age. The ship is smaller than the newer cruise ships and the paint is showing wear, but nonetheless is well kept. I agree with another reviewer- there wasn't any sailing away party and barbecue! Disappointing. Albeit, it is understandable because half the quests were over 50 and probably didn't want to hear all the commotion. The cabin was well kept, though old, but still enjoyable. See below for more details. The food was disappointing. It seems like the food was either a hit or miss. Usually the the protein is very well done on cruise ships, but on this ship it was occasionally bland. The pastries were as expected on a cruise ship: in need of improvement but good in the dining room. The buffet was average at best- not the best quality of cooking nor the best quality food. It did not have a large variety, which I understand because most of the people (meaning, the elderly) like eating in dining rooms and restaurants. There are a few foods vital for a cruise to have good food: french fries, ice cream, and pizza. The french fries tasted better outside by the pool than indoors, The ice cream was lumpy, half melted, and too sweet. The pizza was fine (nothing can beat NY pizza!). Plus, imagine my surprise when I saw there wasn't a 24 hour grill! Psh. In the dining room, the food was alright and portions were just right. Except for the dessert- the dessert made us all bloated. Still tasted good. The entertainment is better than Norwegian's. I didn't care for the comedy acts nor the magician very much. The latter I liked, but one of the tricks didn't go as planned. The musicals were fine. We saw some mistakes like a dancer coming on early and then retreating back behind the curtain. Yikes. Lou Gazzara sounded good and his stage presence is impeccable. Other activities included trivia and pool games. They were as you would expect on every other cruise. One thing I did like was the gym- it was located in a quiet corner of the ship and really allowed you to relax. If there is one thing that was absolutely excellent on the Summit, it is the service. All crew members try their best to please you and accomodate your needs. (Exception of the security crew when you come off the ship to Bermuda. They need more smiles in their day. When I thought I lost something at the security checkpoint, they waved me off and ignored me even though I was so obviously in panic mode. While they are not responsible for my actions, they could've at least asked another coworker or something. Something other than rolling their eyes and scoffing "no".) Other than them, everybody was so nice! From our housekeeper Nato to our waiters Hein and Michael in the Cosmo, we felt that they wanted to help us. Of course, their job relies on the guests and our reviews, so it could've been for just that, but it is still appreciated! We left a hefty tip for them on the last day. Bermuda is quaint. Truly, the houses are all different colors and riding through the country is like being the countryside. Rent a scooter for a 100 dollars from 12 pm to the next day's 12 pm to get a breathtaking ride through the place. While it is pricey, it's worth it if you like the exploration part of travel. Ride all the way down to St George from the dockyard to see every little sight. Grab a map to know where to stop. Beware if you want to see the Crystal Caves via scooter! The aquarium closes early (I think around 5:30. Double check that). There's a bunch of opportunities to jetski. Book quickly! They run out quickly, as I came to know the hard way. Going to Horseshoe Bay is must when in Bermuda. There's a bunch of towering rocks that are good for diving, if you're in that kind of thing. Beware of your position diving though (feet first!) it can hurt like a mother if you land in any other way. Jump at your own risk too, the rocks can be unforgiving. If you're an adrenaline junkie, then it's the place for you. The sand is indeed pink. Scoop some up with your hand to see the small pink rocks. Quite adorable. Take the number 7 bus by following the green footsteps when you step into the port. It's 4.50 with token and also a reduced fare for children. 5 dollars by cash. You can buy tokens at the visitors' center. We didn't sign up for any shore excursions and truthfully, you don't need to. The ship's offers are usually overpriced and you can do more on your own schedule. Follow the green footsteps to Snorkle Park Beach for some fishie views. It's not the nicest or biggest beach, but it's certainly the most convenient. There were teens in our group, and while none of us went to the teen club, we saw many of them in groups enjoying activities together, so check that out if you want. This cruise may not be ideal for younger children because of the lack of activities, but then again, some children don't like that sort of stuff anyway. A major, MAJOR problem on this cruise was the swaying. Oh lord, my family got very seasick, and we've never gotten seasick on previous cruises. Even the crew members had trouble walking and commented on the rocky seas. It did rain on our journey, and there were a few thunderstorms. Not a big deal, except for the swaying. Bring ginger or cough drops to help with that. Phew! What a long review. While I complained a lot about the cruise, there were a lot of good things about it. Beautiful Bermuda for one (go to the Bahamas if you want nicer beaches), and just the experience of being in the vast ocean. It was a rocky experience, but still a stressless vacation spent laughing with family and friends. I wouldn't go again, but you should still try it! The weather was just bad this time. Go on Norwegian if you like the more party and food based ambiance. Read Less
Sail Date July 2017
Older ship. Ship shows wear of time. Pool area not kept up. Used towels all over. There is no check in or out like other ships. Take one and leave laying around. Lots of rust and lack of TLC. Service was top notch. Staff always willing to ... Read More
Older ship. Ship shows wear of time. Pool area not kept up. Used towels all over. There is no check in or out like other ships. Take one and leave laying around. Lots of rust and lack of TLC. Service was top notch. Staff always willing to help. Food was great. One of the last having lobster at not charge. Entertainment all right. No broadway type shows. Made up of singers, dancers and comedians. No props. Just a black stage. Celebrity missed opportunity to show the Americas Cup. Nothing on board to excite the passengers. Bermuda is beautiful. Warm waters, nice beaches and easy to get around. Public transportation reasonably priced. Capt. is Capt. Kate. Her daily report was interesting. Not just the same old boring good morning. Embarking and Debarking in Newark was very very fast. Almost to fast. Getting to the port and from the port from Newark airport was fast easy using UBER transportation. Read Less
Sail Date June 2017
Love Bermuda and this is the best way to go there and Celebrity is the only way to travel to Bermuda. Too bad they are cutting back(like other lines) .Don't understand it since fuel is low,bookings up, their profits are way up and the ... Read More
Love Bermuda and this is the best way to go there and Celebrity is the only way to travel to Bermuda. Too bad they are cutting back(like other lines) .Don't understand it since fuel is low,bookings up, their profits are way up and the stock is soring. The sushi on 5 looks like a disaster since no one is ever there.I miss picking it up at the ocean cafe and sitting on my veranda enjoying it. The elite breakfast is also not good since you can't pick what you like. Instead a waiter brings you a menu and you have to wait. The Tuscan grill is way too expensive at $47. I think these specialties may price themselves out of the market. Since I live in NYC and eat at great restaurants I am not about to pay extra for the same privlidge I have at home. How about a BBQ smoker on board. Since this is a big fad I think it might do well. Also would like to see a deli type place in the ocean cafe similar to Carnival which I always enjoy. The entire crew rates a 10 for outstanding service and cleanliness of the ship. Last but not least fix the internet.This trip was the slowest I ever had. Read Less
Sail Date June 2017
Sail date: May 28, 2017 - Seven nights - Bermuda 4th cruise on Celebrity Summit I think that both Celebrity and the Summit are both first class operations. – the best part is the employees. They all seem to go out of ... Read More
Sail date: May 28, 2017 - Seven nights - Bermuda 4th cruise on Celebrity Summit I think that both Celebrity and the Summit are both first class operations. – the best part is the employees. They all seem to go out of their way to make my vacation the best it could be. But – sadly – this may be the last cruise on the Summit – if the internet information is true, it appears that the ship is listed for sale by a broker at a price of $350 million. See web page: WWW: qpsships.com Stock# 2349 appears to be Summit Stock# 2348 appears to be another M class ship ********************************************************************* Space to Passenger ratio: The number of passengers and the space allocation on the Summit tends to limit lines and back ups – plenty of room for all of the activities. Example: It is a 90,000 ton ship, but it has three banks of elevators – The only time there was any wait was when everyone was coming aboard. All other times the waits were minimal. ************************************************************************************************************************************************ Below are some of my observations/thoughts/opinions: Embarkation: You could not ask for a faster, more organized arrangement. You drive up and there is a large group of porters available to take your bags Just past the entrance is a multi-story parking garage (especially important in the winter months – no digging the car out of the snow). When you enter the building you first pass thru security/metal detectors. - note new policy - they do not allow power strips You then have a whole row of employees managing the check in process – more than enough to make the process quick and painless. Then you are off to the ship. To limit the crowds in the buffet area on embarkation day, you are assigned lunch locations based on your cabin category. Aqua and Concierge passengers were assigned the main dining room – no wait quick seating. Passengers in suites ate in their dedicated dining room. The cabins were made available at 1PM ********************************************************************** Select dining Note: If you have anytime (select) dining I recommend that you make dinner reservations for nights one and two at the 4th floor dining room entrance before eating lunch on the first day. You are allowed to make the reservation one day in advance – if you come to the dining room without a reservation they take the individuals with reservations first. Shopping: on the last day they had a sale – additional 10% off for most items (additional to the % discounts they had been running all week), but just during the lunch hour. If you are planning on buying an expensive watch or jewelry it might pay to wait until the last day. “Formal Nights” I am glad that they did away with formal nights. Saw a few men with jackets in the dining room – very few. Leave the suit jackets and gowns home – not needed. The world is more casual – Celebrity made the correct decision The Americas Cup Village is set up with a grandstand directly in front of the start/finish line. Excellent set up – credit to the Bermuda planning people. To get to the village from the ship: one tram takes you to the clock tower shopping area. You then get a second tram directly across the street that takes you to the Americas Cup Village. You can buy tickets for entrance to the Village next to where the second tram lets you off. The trams are free. Photo from back of Summit – USA team returning to base after race – note yachts in background and Americas Cup Village in the distant background. Wednesday harbor nights – downtown Hamilton. Most of the stores stay open until 9 pm Streets are closed off – many, many food vendors and persons selling items along street. All of the restaurants are also open. Expect a crowd. One note: Most of the advertising says it starts at 6PM – they were still setting up at that time – 7 PM appears to be the actual start. Express off ship notes: Because this is a one week cruise and formal outfits are no longer required – a high percentage of the passengers took the option to exit the boat with their own bags. The assigned area to wait was jammed with passengers ½ hour before the scheduled departure time. There was a significant “fight” for space in the room and to get to the front of the line. Recommend that you get there earlier to get at the front of the room. ******************************************************************** St. Georges: NCL now has their own dedicated (NCL owned) ferry to take their passengers to St. Georges – it docks next to the NCL ship at the Dockyard – not at the normal ferry dock. The Bermuda ferry system has put a larger ferry on that route than they had in my prior visits. Recommend that you visit St. Georges – tour the old city and look at the original buildings and take advantage of the shopping – Different shops than in Hamilton or the Dockyard area. Watch your time – do not miss the last ferry of the day – it is a very, very long bus ride back to the dockyard. Entertainment: Production shows: There were three production shows – most of the songs were ones I recognized – never could understand why some cruise production shows focus on new music – give the customer something they are familiar with and they will enjoy it more. – my opinion. Recommend that you see all three shows. Jim Beam Band – generally in Revelations – well organized professional group – girl front singer – music of 50’s, 60’s, and 70’s. Joe and Liv – generally at Sunset Bar – Irish singers - mix of Irish and top 40 songs – drew a dedicated crowd each night – worth a trip to the back of the ship for a listen Jessica Lajner – appears different places – sets in the Cellar Masters were acoustic/excellent guitar skills – other sets she played the guitar and sang contemporary songs. All three groups/individuals are highly recommended. Disembarkation: Once the doors were open it was a dash to the customs area. No backup anywhere – enough custom lines to handle the volume. Then to the car in the parking lot and down the turnpike. We were in our car by 8:30. Read Less
Sail Date May 2017
We have done a great deal of traveling but always by air. This was our first cruise. We would go again in a heart beat. We can only say great things. Capt. Kate was warm, intelligent, kind and had a sense of humor. She did a great job ... Read More
We have done a great deal of traveling but always by air. This was our first cruise. We would go again in a heart beat. We can only say great things. Capt. Kate was warm, intelligent, kind and had a sense of humor. She did a great job explaining and answering questions. Dining was a delectable experience. We loved the 4th deck Cosmopolitan Restaurant. Our first dinner was so amazing we requested the same table (146) each night. Manuel from Hondorous, Jackson from Bombay, and Lenworth from Jamaica were extremely efficient. They were very professional, caring that we had everything we needed and were concerned that we enjoyed our meals. If we took another cruise we would hope to have them or at least waiters that were as excellent. We can only write the BEST about them they would get a 10 on a scale 1 to 10, but we would give them each a 20. Celebrity is fortunate to have such fine employees. Entertainment was most enjoyable. The shows were excellent (music, dancing,singing and gymnasts). However, the comedian, Steve Shaffer from NJ was the best. His humor was "clean" and we could relate to his humorous tales. One night in a lounge we met Dian from Indonesia , she was a delight. Such a lovely young lady. From this review you can see how very pleased we were and will highly recommend it to family and friends. Read Less
Sail Date May 2017
Our first Celebrity cruise. We have been on 25 cruises now With Royal Caribbean, NCL, Hal, but mostly with Carnival. Embarkation went really fast. Arrived at Cape Liberty port just before 1p.m., dropped the bags, parked and was on board ... Read More
Our first Celebrity cruise. We have been on 25 cruises now With Royal Caribbean, NCL, Hal, but mostly with Carnival. Embarkation went really fast. Arrived at Cape Liberty port just before 1p.m., dropped the bags, parked and was on board in about 20 min. No lines anywhere. Once onboard the cabins were ready, so we were able to drop off our carry on and headed for some lunch. Cabin was fine, a 3rd deck accessible cabin, 3018. Near the front near the elevators, no issues with noise. Cabin steward was somewhat lazy, is all I can think. My wife (because she is not well) has to sleep a significant amount of time. I think he was using this as an excuse to not make up our cabin. Even when we were out of the cabin he would just slip the bulletin under the door and not tidy up. He did up the cabin maybe 3 times during the cruise (not including the embarkation or debarkation day). The thing is we just didn't care. It didn't affect our cruise, it just left a poor impression. We have never seen this sort of thing before. I am not giving him a very good rating on the survey. I have read many comments on the Celebrity threads where people are trying to suggest that X is a cut above, well it isn't always the case. Dining was a bit of a nuisance as well. An early fixed dining time was not available. So when we went on the first evening we were given a pager. It took a little over half an hour to be seated. This doesn't work well for us. They did advise us that we could make reservations. I thought that making reservations for an anytime dining system was redundant, but we didn't have a choice without having to possibly wait every night. So when I asked for the next night, I was told the earliest available time was 8:30 p.m. What I finally understood after asking, was that they would book reservations from 5 p.m. to 5:45 p.m. then they would reserve for times after 8:30 p.m. So you could arrive at 6 p.m.(or later) but if the reservations have filled the restaurant, you would be out of luck. By the way, I did ask about getting an early seating assignment, but there was a wait list for that (no surprise). No problem booking the day before, you would be able to book 5:45. So every morning (they wouldn't allow reservations more than a day in advance) if you call, you would be able to get a 5p.m.,5:15 p.m., 5:30 p.m., or 5:45 p.m. Sounds somewhat like fixed dining to me, the drawback would being that you are required to call every day, the benefit would be that if you couldn't make it at your reserved time, you could arrive at anytime, but would likely have to wait, unless it was after 8:30 p.m. So, not a big deal, just something you might want to know. I imagine if you were on an European sailing where people are more likely to dine later this wouldn't be an issue. The food itself...I know very subjective. I am sorry, I wasn't impressed. It is only the fault of people who praised the cuisine on the Celebrity threads, making it sound like we might be enjoying better choices and taste sensations. Everything was good, but both in the MDR and in the buffet areas, there was nothing that stood out as special, I would say that on the whole,the food preparation, presentation and choices are better on both HAL, and Carnival. I do have to say that I was disappointed with the desert (pastry) choices.There were a number of options that I did feel were better, such as the grill where they would prepare a steak, chicken, pork chops, or fish fillets for you. I did really like their pizza, but I am to cruising to eat a pizza. They had a nice selection of ice cream and cookies, as well as a great selection of teas. The coffee was as bad as any other cruise line. Nice pools and hot tubs available. At busy times there was some chair hogging, but we were always able to find some chairs. The ship was laid out nicely, nice bars and lounges. Store selections were OK, about what you would find on most ships, (including the ominous Park West sales teams). Casino was nice, a bit crowded but had a good selection of table games as well as slots. I am not sure if I understood right but you need cash to play the slots, you can't draw from your account. Put your card in, put your card in, when you are done you get a printed chit like a land based casino. I didn't pay much attention, but it looked like if you wanted to charge your account for funds they were charging 5%, and it looked like you couldn't use your OBC for this purpose. Someone on the Celebrity threads also made the comments about how they don't make too many "announcements" like some other cruise lines. Well what I didn't think of until it happened, those other cruise lines that do make those announcements don't pipe them into the cabins unless they are urgent. I don't know if this is the case on all the ships but it was on the Summit. Wonderful captain Kate liked making her announcements at 10 a.m. immediately followed by the cruise director who would give a rough rundown of the days activities in case you forgot to read them already. Now, a lot of people would think that 10 a.m. isn't too early, but when you have a time change where that 10 a.m. is more like 9 a.m., it is very nice that our captain is up and about, but there is no need to disturb the guests for an announcement that is not even time sensitive. Please, these announcements do not need to be piped into the cabins unless there is an emergency. Entertainment, was varied and good compared to what we have experienced in the past. Some entertainers might not be for everyone's tastes, but there was something for everyone. Bermuda...this was our 3rd. time to this beautiful island and it was a great visit this time as well. The Bermuda threads will give you all the information you would need. Online searches will also show you the many choices you have for activities on the island, as well as shopping and dining. Finally...debarkation. Went pretty well for us...right on time (we were # 6 tags and started getting off the ship at 9 a.m.. I did notice a lot of people doing self debarkation. The area they were waiting wasn't large enough to accommodate all the people. One thing that seemed a little different for us was that the regular dining venues stopped serving food at 8 a.m. So you really get moving early, if you wanted breakfast. Read Less
Sail Date May 2017
We choose this particular cruise and ship because we wanted to see Bermuda. The Summit is a 91,000 ton ship with around 2,000 passengers which makes this ship less crowded and easy to get around. The ages on the ship for this cruise ... Read More
We choose this particular cruise and ship because we wanted to see Bermuda. The Summit is a 91,000 ton ship with around 2,000 passengers which makes this ship less crowded and easy to get around. The ages on the ship for this cruise was 90% elderly and 10% 50 years & younger. Very few children could be due to the time of year. The taxi ride to the ship was $48 for two people and Celebrity charges $57 for 2. The taxi takes around 25 to 30 minutes to reach the ship from Newark Airport. We arrived to the cruise terminal at 10:30am and was able to check in, But they wouldn't let us go onto the ship until 11:30 am. The rooms were not ready until 1:30 pm. We had a Aqua Class room which means we could eat at the Blu Restaurant. We were surprised to see that they wanted us to come to dinner the first night from 8:00 to 8:30. We declined to do this since we don't like to eat so late. The second night we went at 6:30 and had to wait 30 min. to get a table but it was well worth the wait. The food in Blu is wonderful with an excellent wait staff. The problem is there are mostly two top tables pushed close together so you feel like you have to talk to the guest sitting so close beside you. They do have 6 top tables and sometimes they will ask if you want to share a table. We choose to sit at the two top and most nights we got the same table and waiter which was nice. On the first evening chic night they stated in the Celebrity Today paper that ALL guest were asked to follow the dress codes and that they were in effect from 5:30 pm in all restaurants and the Celebrity Theater during evening performances. It stated that no shorts and flip flops were allowed in the evening hours and they said this was as a courtesy to the guest. Of course we thought this was ridiculous and went to Guest Relations about this crazy dress code. First of all WE are the guest and WE are on vacation and should be able to walk anywhere on the ship with shorts and flip flops except for the restaurants. When we spoke to Guest Relations about this he actually said he would feel uncomfortable even going to the Casino in shorts on the Evening Chic night. We really didn't think this policy should be upheld. Usually after every dinner we change back into our shorts and walk around the ship and go to the Casino. We are on vacation! I would have to say this was our only issue. Everything was great and Captain Kate was awesome. A real people person and you would see her around the ship a lot. We looked forward to her daily announcements. Bermuda was beautiful. Easy to get around and some of the most beautiful water I have ever seen. Tickets for bus and the Ferry to Hamilton and St. George are easy to get right after you exit the ship. Very friendly people will help you with this. The Ferry to Hamilton takes about 20 mins. The Ferry to St. George takes 1 hour. But this is all by water and if you want to see some of the town then take the bus to Hamilton. It's the number 7 bus to Hamilton and takes about 20 mins. It does make stops along the way but you see the homes and coastline. We did both. The Natural Museum of Bermuda located 5 min. walk from the ship. A must see with lots of History. The Commissioner's House is located here as well and you can walk thru three floors of exhibits and have spectacular views of Bermuda. Dolphin Quest is also located on the property and you can sit and see the Dolphins. Price of admission to see all of this was $15.00 per person and you should expect to spend about 2 or 3 hours here. Bermuda has lots of water sports and beautiful beaches. Horseshoe Bay and Tobacco Bay to name a couple. We will take the Summit again and will go back to Bermuda. Read Less
Sail Date April 2017
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.6
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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