1 Helpful Vote
Sail Date: December 2014
Let me start by saying that we have about 15 previous Celebrity cruises under our belt - and 30+ in all. We started with X back in the early days of Chandris, sailing on the Meridian, Horizon, Zenith, up to the largest ships. We prefer ... Read More
Let me start by saying that we have about 15 previous Celebrity cruises under our belt - and 30+ in all. We started with X back in the early days of Chandris, sailing on the Meridian, Horizon, Zenith, up to the largest ships. We prefer smaller ships but have enjoyed the Aqua Class/Blu experience so much that it offsets the size issues. We have done holiday cruises many times on Celebrity and other lines, including RSSC, Oceania, and Seabourn. This year we liked the prospect of leaving from San Juan so we booked Summit 12 months out. Our cabin on Deck 11 was absolutely fine with terrific stateroom service. Only negative here was that our balcony overlooked the Sunset Bar and we had to contend with music every evening until 10.30 or 11.00 pm. We loved the aft location. Two concerns pretty much tainted our interest in any future trips with Celebrity. There has been a significant decline in the quality of food and food service, even within the past 12 months. Even in Blu, which we think is an inspired concept, I had ahi tuna one evening that was inedible because of the fishy taste. The Ocean View Cafe has been reduced to a glorified strip mall cafeteria. Nowhere do they post the menu being offered - the only way to find out is to wind your way through every serving line in the restaurant. Signage is incorrect or missing for many items. One of the best was "Barbarian" Sausage (Bavarian maybe?). Red Jello/Vanilla was actually Yellow Jello/Vanilla. Servers don't know what they are serving. One dish looked to me like orzo or rice, I couldn't tell which. I asked the server and she pointed to the sign which said "Mixed Vegetables." Veal Piccata had no lemons or capers but a thick gooey brown gravy and mushrooms. Previously, servers would remove plates etc from the tables almost before you could put your fork down. We saw tables with empty dishes on them for 15+ minutes. The ship's interiors look really well in most every aspect. But the exterior spaces are run down, rusty, and embarrassing. The teak floor in the Solarium is flaking apart and looks like there is sand on the floor. The ceiling a/c vents are dripping with rust. The chair cushions are stained with white paint. Ice dispensers "out of order" for the entire cruise at the Pool Grill and servers told me they had not been working "for some time." The piece de resistance was the afternoon canapes we received in Aqua Class. Every day the same uninspired, unidentifiable things appeared and twice we were served chocolate chip cookies. Could not believe it. We overheard several European guests on the ship who were complaining about having been duped into believing they were getting a 5-star experience. I am sorry that a once great cruise line has dropped to this level. There are plenty of hard-working staff everywhere. And I expect there are very bright minds at work in the RCCL and X offices in Miami. But something strange is missing in between. We have enjoyed many wonderful cruises with Celebrity but we will most likely not be back. Read Less
Sail Date: December 2014
We did back to back weeks during Christmas/New Year's 2014-2015 in the Caribbean out of San Juan. We had been on the Summit before. Somehow, the ship's infrastructure has declined considerably. The plumbing was malfunctioning ... Read More
We did back to back weeks during Christmas/New Year's 2014-2015 in the Caribbean out of San Juan. We had been on the Summit before. Somehow, the ship's infrastructure has declined considerably. The plumbing was malfunctioning continually, creating a pervasive odor on many decks. While we had a good time and enjoyed ourselves, we have to remark that this ship needs extensive refurbishment. The staff was usually great. However, the wait staff in the main dining room needs polish and additional training. Rarely did we have a complete set of flatware and glassware. Although they were eager to please, it seemed that setting a table is beyond their training. Other than a dinner fork or salad fork, we rarely got the correct implement on the first try: example- no cocktail forks for the shrimp cocktail without delays until they could find one upon request. And while that may seem trifling, not getting a teaspoon for the coffee without asking is irritating. Getting a paper cup of espresso from the coffee bar at dinner because the coffee bar would not let its china cups into the dining room was hilarious. Nor could the waiter envision taking a dining room cup to be filled at the coffee bar. Having to ask for a steak knife for steak was a chore. Reaching across a table to refill a water glass rather than walking around to fill it was interesting table etiquette. Having to get up and ask for coffee refills or raising one's hand because the staff will not check if you want a refill ...every single meal ....was not understandable. Not the end of the world, but...Sorry, that is not fine dining. We did an African safari in tented camps where the Masai managed to set the table correctly and served beautifully. So why not a cruise ship?   Read Less
Sail Date: November 2014
We sailed on the Celebrity Summit out of San Juan on Thanksgiving week. There were five port-days (St. Croix, St. Kitts, Dominca, Grenada and St. Thomas) and one day at sea. Since it was a holiday week there were more school-age ... Read More
We sailed on the Celebrity Summit out of San Juan on Thanksgiving week. There were five port-days (St. Croix, St. Kitts, Dominca, Grenada and St. Thomas) and one day at sea. Since it was a holiday week there were more school-age passengers than you normally see in November. Since we sailed from San Juan many passengers were Puerto Rican, so Celebrity provided strong Spanish services and the entertainment had a Latin flavor. I wouldn’t call this a “Party Cruise” (like a Carnival ship sailing out of Miami.) But there was festive, cordial vibe. There was also a lot of spirited dancing by people of all ages. The only other time I remember such a diversity of passengers was on a cruise out of NYC. The Summit is not massive or very new, but it’s tastefully appointed. You won’t find a waterslide, bowling alley or rock-climbing wall. But there are a variety of bars and restaurants. The library is on two decks. There’s no smoking in the casino! There’s large fitness center, a jogging track and pool deck. We had all of our suppers in the main dining room. The selection was interesting and the food was very good. The service was prompt and professional. The wine list was better than most cruise ships. Any other time we were hungry the buffet on Deck 10 was more than adequate, although at non-meal times you might find you are limited to pizza, pasta, grill and salad stations. The entertainment was well above average with a wide variety of outstanding musicians and a number of very funny comedy acts (including the cruise director and the ship’s captain.) Standouts were a very tight a cappella quintet and a Russian acrobatic duo with Cirque de Soleil skills. The variety troupe was consistently strong as dancers but only seemed to connect as singers on certain songs. I’d question their repertoire before calling down their talent. With five stops in the Lesser Antilles, two of them U.S.V.I.’s and all of them English-speaking islands, this is an itinerary that guarantees beaches, rain forests and rum. But each island has a distinct character and there’s far more to explore than your limited time ashore allows. Anyway, if you are concerned that a couple of the ports are light on cultural and historical attractions, don’t forget the cruise starts and ends in the amazing city of San Juan. It seems like people either rate the Summit as excellent or not so good at all. My theory is that if you have pre-conceived ideals, this ship may not check a lot of your boxes. But if you are the type of person who takes things as they come, you will have a wonderful experience. I certainly did.   Read Less
Sail Date: September 2014
A REVIEW FOR 'CELEBRITY SUMMIT' TO NEW ENGLAND AND CANADA: (Read all the way to the end for my 'Highlights and Lowlights'!) This was my 8th cruise, although FIRST with Celebrity. We'd heard so much about it being ... Read More
A REVIEW FOR 'CELEBRITY SUMMIT' TO NEW ENGLAND AND CANADA: (Read all the way to the end for my 'Highlights and Lowlights'!) This was my 8th cruise, although FIRST with Celebrity. We'd heard so much about it being 'all that', but we came away feeling that it was just like all the others. (Namely Holland America and Princess). That's not a bad thing, it just didn't feel like anything 'extra special'. Having said that, other passengers that had previously sailed with Celebrity told us to try the 'S' class of ships which is supposed to be a cut above. (Summit is an 'M' class). PRE-CRUISE: We stayed at the Doubletree in Jersey City. It was cheaper than Manhattan, but it was easy to get to Manhattan via the PATH train. (About $2.50 each way/pp). Jersey City also offers terrific views of the NYC skyline. The cab ride from Newark airport to the hotel was $50, as was the cab from the hotel to Bayonne cruise terminal. (We started to joke that wherever you went, it was $50!) EMBARKATION: They ran out of numbers to give people, so after a while, people just started getting in line and getting on the shuttles. It wasn't too crazy, but could have been a little better. Some previous Celebrity cruisers complained that it was one of the worst they'd experienced, but for us, (on our 8th cruise) it was about average. DEMOGRAPHIC: I would not recommend taking this cruise to New England/Canada unless you're OVER 55. I'm not sure if it was the time of year (Sept/Oct) or the choice of destination, but the demographic was an older-than- usual cruise crowd. We are ages 41 and 42 and people in their mid-sixties asked us several times if we thought the passengers seemed unusually old. (!) (They were referring to the very immobile 70-85 crowd). We were definitely one of the youngest couples on the ship and everything was very geared toward a much older set. (The music and entertainment, for example). Having said that, we are kind of old souls ourselves and enjoyed meeting and chatting with lots of very nice people. :) ITINERARY: Unfortunately, we missed one port (Sydney) due to a technical difficulty with the ship, but they did give us a partial refund due to the issue. Compared to other cruises I've taken, this New England/Canada itinerary is a little boring due to the fact there aren't any water activities or really thrilling things to visit, but we made the best of it and generally enjoyed it. We only took one Celebrity tour, which was excellent. (Peggy's Cove/Titanic grave yard in Halifax, NS) and relied on private tours for the rest or did our own thing. FOOD: For us the food was hit and miss. Some good, some average. According to my husband the lobster wasn't very good. (I don't eat it). The afternoon tea was disappointing in that it was not a formal setting, rather a walk-up self-serve counter next to the pool. I missed the white glove service and string quartet! Dining service was also hit and miss, just OK. We did the 'anytime dining' and often had to wait for half an hour with a buzzer, which we'd never experienced before on other cruise ships. They offer the usual 'higher level' extra fee restaurants which we tried at lunch time, but way overstuffed ourselves because we knew we were paying more. I know...I know... ENTERTAINMENT: I liked the cruise director and the fact they offered 'after-the-show' entertainment at 10:30pm in the Reflections lounge (night club). This would vary from things like comedians to theme night dancing, dance-off competitions and burlesque shows. I found the trivia a little too speedy/not relaxing. The one port lecture talk we went to was awful. The main entertainment shows were of general good quality, although it was often hard to get seated in the show-lounge, which was disappointing. DISEMBARKATION: It went pretty smoothly and we paid for a shuttle through Celebrity to take us to Newark airport, which we're glad we did. HIGHS AND LOWS: Love, love, loved the Thalassotherapy pool and sauna which are both free to use. (As of Fall 2014). The Thalassotherapy (or T-pool) is near the spa and is a warm salty mineral pool that is just delightful to sit in. WARNING: Don't wear silver jewelry in it -- I did and it either broke or tarnished! The sauna is in the locker room and offers a huge round window view of the view outside -- the best sauna I've experienced on a cruise ship! The workout room was also very state-of-the art and spoiled me compared to my gym at home! Loved the boozy bar on the back of the ship and the coffee bar with complimentary cookies/cakes and musical entertainment. (Coffees are an extra fee). There is also a gelato bar for an extra fee. General cleanliness was excellent Everything on-board seemed more expensive than other cruises we've taken. Hence, we didn't participate in many things with a fee. (eg. massages, i-lounge, acupuncture). In general it seemed extremely obvious like everything was about making money -- even the kitchen tour ended in a promo for the fee-based restaurants. It just gets a bit tiring. They take WAAAAYYYY too many photos of you during the cruise. When you disembark in each port they want to take your photo 3 (THREE!) times -- you know, one with a life buoy, one with a dolphin, one with a pirate, etc. etc. TOO MUCH! They also snap them at some dinners. We purchased one photo of a formal night. Overall, we had a nice time and would try Celebrity again, perhaps 'S' class next time. Read Less
Sail Date: December 2013
My DH and I took our first cruise on board the Celebrity Summit over the week of Christmas. We have cruised on several other lines before, this was our first time on Celebrity. We flew into San Juan on Friday and stayed overnight at ... Read More
My DH and I took our first cruise on board the Celebrity Summit over the week of Christmas. We have cruised on several other lines before, this was our first time on Celebrity. We flew into San Juan on Friday and stayed overnight at LaConcha resort in Condado. It was a lovely resort with plenty to do, infinity pools, beach front, and in a safe area of San Juan. We enjoyed our stay. We took a cab over to the port around noon on Saturday and boarding was the easiest I have ever experienced. We walked right through everything and were on board in less than 15 minutes sipping our champagne. We had a number of excellent upgrades this trip including pre-paid gratuities, premium beverage package, and concierge class balcony stateroom. We never had any trouble using the beverage package, everyone was very helpful and we never had to wait or try to flag down a waiter. I think we received better service from most of the bar staff because we had the package. They knew who we were by the 2nd day and they were always quick to wait on us. The stateroom was very nice with a decent size bathroom. DH appreciated the slightly larger shower that allowed him enough room to wash his hair without damaging his elbows. We enjoyed our balcony a number of times to just sit and read or observe an island before or after going onshore. The beds were clean and comfortable and stateroom stewards Makir and Jonathon were very helpful. They delivered fresh ice daily, our afternoon canapes, and were always smiling and happy when we saw them in the hall. Michaels pub was our favorite place on board, being rather picky about craft beer, it was nice to have a varied selection. Iwan and Julio were fabulous as bartenders in the pub. The elite reception was held in Michaels most afternoons so it didnt' open to other customers until 7pm. We enjoyed early access at 5pm each night. We would often stop in here for a drink or two before dinner. Dinner was always good, with some dishes being exceptionally good and other just good. We ate in the main dining room every night for dinner. We ate breakfast at the buffet most days, lunch was on shore since we had so many ports. The buffet breakfast was always good and they had sushi and snacks available every time we went by. The hamburger grill was good, the pizza station was excellent and always crowded, we enjoyed the build your own panini station a couple of times as well. The omelettes were very good at breakfast as was the benedict station. The overall appearance of the ship was very good with only a few places showing wear and tear. There was always someone cleaning and painting and repairing as you went around the ship. Everyone was always very friendly and smiling. The shows were very good, the aerialists really stole the show each night. We had all the regular shows and then a special Christmas Eve show after the last show that was very good. It was standing room only for the Christmas show but all the other shows had plenty of seating. The only time we waited in line for anything was the Christmas Day buffet brunch. It was good and there were tons of stations and lots of food but I don't think it was that much different from the regular buffet. They also had Christmas Carolling, Christmas Trivia, and Christmas music playing in most of the public areas. St Croix, We got off the ship and wandered around Frederickstead for a little while then got one of the cheap taxi shuttles over to Christianstead where we explored the fort, town, and boardwalk. We stopped at tle local brew-pub but they were out of their local beer so we drank Carib and had a bite to eat. The fort here was beautiful and very peaceful. It was Sunday so there were no rangers to give tours but it was great to just wander and read the signs. St Kitts, We had been here before so we arranged a private tour that included Brimstone Hill, Caribelle Batik, Romney Manor, and time on South Friar Beach. The tour was excellent, we had a lovely time. I highly recommend seeing Brimstone Fort, it was amazing. Dominica, Almost all of the tours and excursions were cancelled due to heavy rain the night before. We couldn't get to the gorge or any of the waterfalls. Roseau was a dirty town with tons of solicitors, the people were rude and dirty. I didn't feel comfortable walking around, we had two different men follow us trying to get money and then yell at us when we wouldn't give it to them. We got back on the ship and wrote that island off. Tortola, We arrived on Boxing Day which is a local holiday. This made it a wonderful day to wander the island with no one hassling you to buy things or give them money. We enjoyed a leisurely walk and visit to Pussers pub. St. Thomas, We'd been there many times so we just hopped a cab over to main street and walked around to do a little shopping. Had bushwackers at the bar on the 99 steps then lunch and local beer at Jen's cafe near downtown. We walked back to the ship along the water, it was a very relaxing day. Overall, we really enjoyed our trip on the Celebrity Summit. We had received a lot of upgrades and perks which made it very easy to enjoy our trip. The weather was good, the services was great, and the islands were beautiful. I would travel with Celebrity again. Read Less
Sail Date: December 2013
We were pleasantly impressed with our cruise on the Celebrity Summit, sailing Christmas week, 2013. This was our first cruise with Celebrity, having sailed many times with Princess, NCL and Royal Caribbean and it surely will not be our ... Read More
We were pleasantly impressed with our cruise on the Celebrity Summit, sailing Christmas week, 2013. This was our first cruise with Celebrity, having sailed many times with Princess, NCL and Royal Caribbean and it surely will not be our last. There was something different about Celebrity. The entire staff was not only efficient and friendly, but they all had very positive attitudes. This is something we had not seen before on other ships. Also, the ship did not abuse their announcements. Twice per day we heard that we were in port and then later we heard from the captain that we were ready to sail and what the distance to the next port and the expected seas. There was no announcement for "Bingo Bingo Bingo" or "Art Auction begins in 5 Minutes", like we have had on other ships. Even the disembarkation ran without announcements. Passengers left their rooms on time, had a delicious full breakfast and met at their various destination points on their own. Leaving the ship was quite smooth. We were traveling with a family of ten: my parents (73, 75) and my sisters family (48,45,19,17) and my family (52, 49, 21, 19) in a total of five rooms. Four were outside cabins on Deck 2 and my parents stayed on Deck 6 with a balcony. Our rooms were practically the same size as my parents room minus the balcony. There was ample closet/drawer space and our luggage fit nicely under our beds. Nice flat screen tv with good channel selection. Bathroom was fine, shower was good. Window was a very large circle. We had no problem with staying on Deck 2. We had read about a slight smoke smell in the Deck 2 hallway and we noticed it ourselves. It did not effect our stay but we did write about it on the comment card before we left the ship. The food exceeded our expectations. We had breakfast in the Oceanview Restaurant on Deck 10 every morning. There were so many stations that there were no lines. There were at least a dozen omelet stations. Many, many items to choose from. There also were waiters coming around with coffee/tea refills and fresh pastries. We were usually off the ship at lunch time, but visited the Oceanview in the late afternoon for a snack. Many flavors of ice cream both soft serve and hard were available with candy toppings if desired. We also loved the fresh tossed Caesar salad, the fresh grilled pizza and the pasta and salad bar. Also, water, iced tea, lemonade, coffee and tea are available all day long. We appreciated this! Dinner we had select dining and had reservations for 6:45pm on Deck 5 of the Cosmopolitan. Our waiters were fantastic and really made our dining experience so pleasant. My daughter has food allergies to soy, vegetable oil, shellfish and tree nuts. We had filled out a special needs form on Celebrity's website before the trip and once onboard we met personally with the assistant maître 'd. We cannot fully express how wonderful her allergies were addressed. She pre-ordered her dinner for the next night each night before with the asst maître 'd. He let her know which foods she could have and she did not have one allergic reaction the entire week. We were very impressed and thankful to Celebrity!! We did not pay extra for the specialty restaurants. $45 per person is not necessary to us. The food choices in the main dining room were original and creative and delicious. Don't miss the crème brulee. The shows on the ship were great! The stage in the theatre had a multiple hydraulic system. Parts of the stage went up and down. The cruise singers and dancers were very good and we enjoyed their productions. We especially liked the performance of the "cirque acrobats". We also saw Comedian, Buzz Sutherland and really loved our Finalists@Sea performers: Melinda Doolittle, American Idol finalist from Season 6 and Matt Giraud, American Idol finalist from Season 8. We also enjoyed the Motown band. During our Sea day, we watched the Chef competition which was like Iron Chef. So much fun. We also had a wonderful discussion about food on the ship and then toured the gigantic galley. Because this was Christmas Day we were lucky to have an elaborate Christmas Brunch in the main dining room. On Christmas Eve in the same room we were treated to an elaborate dessert reception. Yellow beach towels were left fresh in our room each night and blue pool towels were available at the pool. This was a nice touch. In addition to the main pool and hot tubs, we enjoyed the salt water Thalassotherapy Pool, but remember to take off your sterling silver jewelry before entering, as it can tarnish. The fitness center has newer equipment and a nice variety. There is a beautiful two story library located mid ship. We enjoyed relaxing in the late afternoon on Deck 4 in very comfortable lounge chairs. Here is where we watched the best sunsets. We had five ports of call: St Croix, St Kitts, Dominica, Tortola and St Thomas. Our favorite beach was Garden Cane Bay in Tortola and our best shopping was in St Thomas. Dominica is a volcanic island with beautiful flowers, plants and trees. We did not book excursions through the ship. We negotiated for island tours and beach afternoons with cab drivers in each location. Prices varied from $100 for all ten of us to $200 for all ten of us, depending upon the island. We rented chairs at the various beaches from $3 to $10 each chair depending upon island. Our cruise on the Celebrity Summit was just wonderful. We loved the level of service on this ship. The ship itself is not so huge so you do not get lost. Its rather classy. The staff was polite and friendly, especially the guest relations staff. There are just the right amount of games and activities! All ten of us had a fantastic vacation! We will definitely cruise with Celebrity again.   Read Less
1 Helpful Vote
Sail Date: December 2012
We returned from our Christmas Holiday cruise on the Summit. This was our family's first time on a Celebrity ship so I can't speak for other Celebrity Ships but the Summit was not impressive. We had two cabins and one of them ... Read More
We returned from our Christmas Holiday cruise on the Summit. This was our family's first time on a Celebrity ship so I can't speak for other Celebrity Ships but the Summit was not impressive. We had two cabins and one of them smelled of mildew the entire week despite a complaint to our cabin stewart who loved to hang out in the hallway outside our room to chat with guests and other staff, but not actually get much done in the way of cleaning or providing towels. Usually, one of our rooms were missing some bath or face towels on any given day. But I wouldn't let the towels or the smell get me down if it weren't for the food. The quality and variety of food choices for breakfast and lunch were poor. If you didn't love powdered eggs and greasy sausage or bacon, you had better get up early because the full breakfast ended way before most passengers arrived in the buffet line! The staff running the buffet line always looked confused when you asked them a question, I think they were all new to their jobs. Lunch was slightly better than breakfast but not by much. While the food looked fresh, it was rarely varied-there was the pizza station, poor quality cold cuts, the salad station and stir fry spot as the main anchors to a few hot items and cold salads. There was little to get excited about or look forward to. Dinner was only a small step up from breakfast and lunch since our waiter was excellent and tried to his best to make dinner an enjoyable meal despite the kitchen's many shortcomings. Lobster night featured overcooked lobster tails that were burnt to a crisp. If you did find something to enjoy at the dining room, don't try to find it the next night because they would not ever find you something off the menu from the previous evening. It was to the point that our family looked forward to getting off the ship so we could get an interesting meal. We attended a cook off event on the ship where the head chef was asked about bringing some local flavors into the menu. He answered in his french accent that he would never try to bring the flavors of the ports we visited into his menu, that he never varied his menu to reflect the areas that the ship visited. He seemed proud of this accomplishment, although I'm not sure why since other lines we experienced had done exactly that and it made the meals that much more exciting. The ports on this ship is what made this cruise fun for our family-Dominica was beyond our expectations in both beauty and the friendliness of its guides. We hiked in the rain forest and found the trip exciting! Grenada has beautiful beaches and wonderful spices, although there are many aggressive vendors on the beaches trying to braid our hair or sell us something. On St. Kitts we took the ship's catamaran and snorkel trip and it was one of the highlights of our week. The crew were exceptionally personable and helpful, and the sailboat was stunning. All in all, we had a relaxing vacation but it could have been so much better if the Summit were as good as promised. Read Less
Sail Date: December 2012
This is our fifth cruise and we have sailed previously on Royal Caribbean, NCL and Disney Cruise Lines. I travel with my husband and teenage daughter. I had high expectations for this cruise and some were definitely satisfied, but other ... Read More
This is our fifth cruise and we have sailed previously on Royal Caribbean, NCL and Disney Cruise Lines. I travel with my husband and teenage daughter. I had high expectations for this cruise and some were definitely satisfied, but other expectations were not met. Embarkation and Disembarkation were simple and well organized. This was the best among all the cruises I have taken and we were checked in and on the ship within 15 minutes. We took a cab from the airport which cost us $21 including the luggage. The ship is beautiful. It is comparable in size to the other ships we have been on (Norwegian Stat and Serenade of the Seas), but it is laid out to have more intimate spaces. I really like Promenade Decks and Deck 4 on the Summit does not go all the way around the front or back of the ship. The port side of Deck 4 has the smoking area and we were in a cabin below on Deck 3. There was definitely a smoky smell in our corridor. The best part if this cruise was the service and the food. The wait staff was amazing. We had Celebrity Select dining. They recommend you make reservations for the restaurant, but the only ones available were very late. So, we showed up around 6 pm every evening and were seated right away. The majority of the time, we had this amazing waiter named Hamilton and his recommendations on food were fantastic. Between Hamilton, Denisa (the Assistant waitress), Ronny (the sommelier) and Norris who brought us drinks, we felt pampered, happy and well fed. Ronny was especially amazing at selecting wonderful wines with dinner. We bought a 3 bottle wine package and the premium non-alcoholic package for my daughter. I believe these were quite a good value as we used both packages and the non-alcoholic premium package included bottled water, soda, mixed drinks and premium coffees. The entertainment ranged from okay to wonderful. The featured guest entertainers included a comedian/impersonator, a Latin guitarist, a piano/vocalist and an a Capella group who were awesome. The shows featuring the singers and dancers were unique and a bit bizarre. The performers were okay, but the shows were confusing and strange. The first show was about the movies and at the beginning appeared to be a chronological review of music in the movies. Unfortunately, it ended up jumping around the decades and ended with a review of Abba music. Sirens was an even stranger show. Who thought Sweet Caroline, My Heart Will Go On and Dreamgirls music should be in the same show??? Who singe song from the movie Titanic on a cruise ship? Very strange. Our cabin was small, but well organized. The beds were hard and terrible. Everyone ended up with a back ache! This was very disappointing because Celebrity is related to Royal Caribbean and Royal Caribbean have the most wonderful beds we have ever experienced and I am considering buying one from home. Another disappointment were the ship activities. There were only 2 Bingo sessions for a week long cruise. The arts and crafts were great, but the timing for many interesting activities coincided with shore times or dinner hours. I am not a party animal, but this was much too sedate. There isn't even karaoke. Our cruise went to St. Croix. We had booked a snorkeling tour of Bucks Island which was cancelled because of poor conditions. There isn't much to do on this island near port, so it was a waste of a day for us. We hired on onshore tour on St. kitts which was very good and ended up staying on Friar's beac for several hours. It was a very nice day and the Green Vervet monkeys are so adorable! We took a shore excursion to Trafalgar Falls on Dominica and had a great time on this beautiful island. Our guide, Leon, was exceptionally knowledgeable about the island flora, fauna and history. I can't wait to go back here! Our next stop was Grenada, which was more developed. We took the West Coast and Spice excursion and our guide was not very good. When we went to the plantation to see the spices and cocoa beans, he stayed on the bus and other guides showed us how all the spices were processed. Our final stop was St. Thomas, where we went to St. John's on our own. Overall, my family enjoyed the cruise, but would prefer Royal Caribbean or NCL in the future. Read Less
Sail Date: December 2012
-Travel To Port of Embarkation - We traveled same day as embarkation which got us in San Juan around 3:15pm. Taxi cab driver was very friendly and accomodating. We requested a stop at a local store on the way to the San Juan Port. This ... Read More
-Travel To Port of Embarkation - We traveled same day as embarkation which got us in San Juan around 3:15pm. Taxi cab driver was very friendly and accomodating. We requested a stop at a local store on the way to the San Juan Port. This is a must if you need to purchase water and alcoholic beverages before getting on the ship. The port has one store that sells water and alcohol but at a premium price. The Embarkation was the best ever! No lines, no harrasement from porters for a tip. Walked right up and were registered and on our way to the ship within 10 minutes. We were onboard by 5p. -Stateroom - The Sky Suite was spacious. Closet space was great for clothes needed for 7 days. Drawers were plentiful. Bathroom was awesome, very spacious and large enough to feel as though you were at home. Balcony is plenty big enough for two people. We had coffee and juice most morning delivered for enjoyment on the balcony. -Dining - This was a castrophe the first night for dining. The staff did not have seating assignments arranged for diners after the late muster drill. Why have the muster drill at 7:45? Needs to be changed to accomodate both seating times. We dined with a nice couple Pam and Jeff from Texas in the Main Dining Room. They were friendly and said this was their third yearly trip in December on the Summit! Day 2 we ate in the Main Dining Room at our assigned table. The Wait Staff were friendly and very accomodating. However, we never went back due hostile dining companions. Day 3 - 7 We dined in the Blu Dining Room. The staff were friendly, informative and very good at their jobs. The staff was a very welcome addition to the excellent cruisine served in the restaurant. Fabulous astmosphere and gorgeous surrounding made each night a treat. We were in the suite and received a complimentary reservation at the restaurant of our choice. We chose the Normandie Restaurant. The staff was fantastic and the chef was amazing. Food was top shelf all the way. The only drawback was we never received our unfinished wine which was to be delivered to the cabin. Sea Day(s) breakfast dining was a spectacular Grand Buffet held in the Cosmopolitan Restaurant. It was a highlight of our cruisine experience on the Summit. Everything it seemed was on the buffet. The presentation was top-shelf with exemplary cruisine. -Entertainment - Manual was the best Cruise Director along with Nestor Santurio, a Latin Guitarist whom you could listen to for hours on end. He played at different venues around the ship and always gave a thrilling performance. You must hear this man play the guitar. Patrick Hall, a finalist on American Idol was refreshing to hear during late nights in Cafe al Bacio and other bars. Aqua-Fellas Acapella Quarter, Robbie Printz (comedian), and Dan Bennett were great entertainment acts along with the Celebrity Singers and Dancers. Casino - Slots were loose and with the added lottery each night, very entertaining. The staff were very friendly. My DH does not gamble but enjoyed the 50% off on drinks special that were ran in the casino. -Activities - There were classes on various types of dancing, which were held daily and were fun to learn. The Officers dancing with various guest was very nice which allowed women to have extra dance companions. There were many seminars, classes, tours and opportunities to enrich your mind throughout the journey. -Service - Esmerlo was our butler. Him and his staff kept the room clean and provided prompt service throughout the cruise. We especially loved it when Emeraldo would come by in the afternoon with the Tea Cart. We were able to get hot tea & coffee, sandwiches and pastaries. The dinner on the balcony served by Emeraldo was excellent. Him and the staff were always doing little things to make the voyage enjoyable. -Ship Info - The ship is gorgeous. It was a great experience sitting in the Oceanview Cafe by the window and being able to look down directly into the sea! What a unique experience to have these glass portholes underneath your seat and looking down into the ocean! Easy access throughout the ship from one area to another. The decor was amazing and the trip was easy. Many sitting areas and quiet nooks throughout the ship. Decor was very tasteful and inviting. Public areas were always clean and inviting. Staff kept the ship clean from top to bottom. Even in the pool area, when guests left the tables were immediately cleared and restored for others to use. One night in the theater a guest spilled their drink on the stairs. Next night at the show, that particular stair well was fresh and clean. Attention to details were seen throughout the ship from Oceanview Cafe, Cosmopolitan Restaurant, AquaSpa Restaurant, Whirlpools and cabins. -Disembarkation - Easy and quick. Very little standing in line until you get in the line for Customs. Read Less
Sail Date: November 2012
We are empty nesters (in our early 60's) and this was our 9th cruise and our 3rd on Celebrity, with Celebrity being our favorite of the "mass" cruise lines. We think of Celebrity as being on the high end of the mass cruise ... Read More
We are empty nesters (in our early 60's) and this was our 9th cruise and our 3rd on Celebrity, with Celebrity being our favorite of the "mass" cruise lines. We think of Celebrity as being on the high end of the mass cruise lines, to give you an idea of our thought process. We have cruised on 2 other lines, with Carnival being one where we have taken our daughter's family which includes our 2 grand kids, and have enjoyed all lines. I want to say, so as not to offend anyone, that this review is my opinion and only that. In general, we were very pleased with Celebrity and the Summit, with the exception of one main area that I will discuss in this review, along with a couple of other negatives I will mention. But, we will cruise on Celebrity again. So, to the review..... We flew in to San Juan on Saturday and arrived around 2:30pm, and had booked transfers through the cruise line, with both being a first for us. The only reason I see for using Celebrity for the transfer is that they took our luggage directly to the ship and they put us in a much shorter line to board the ship. After getting on the ship, embarkation was a breeze and very organized.......no problems at all. The dreaded life boat drill and hoping your luggage gets to your room was next. We found one of our bags as we were walking back from the lifeboat drill on the other end of the ship from our room. We assume it would have eventually made it to us. We had an inside cabin for the first time as we booked this cruise at the last minute and got a deal. We decided we wanted to try and inside cabin since we are nearing retirement and have discussed cheaper inside cabin rates = more cruises. We had no problem as one wall was a mirror and cabin looked huge. Good move by Celebrity. The cabin had plenty of storage cabinets, drawers, etc. The suitcases fit under the bed. The cabin was really clean. I know the ship had just been through a refurbish so here is one of my issues.........the shower curtain had mould on it. No excuse for this. I told the cabin attendant that I wanted it cleaned and while we were at dinner, it was cleaned. Then the next morning, during breakfast, it was replaced with a new one. I will say that they satisfied me immediately. Cabin attendant was great. The rest of the ship was clean. No issues. I will say that I wish I had some of what the decorator was smoking when he/she picked out the "art". To describe it as "bizarre" is the kindest words I can use. And I really can't call it "art". The breakfast buffet was average, but no better than average. Usual lines at the omelet stations, but not as long as I have seen on other ships. Extremely long line at waffle station every day. A wait for toast everyday was expected. Wouldn't you think they would figure out these 3 bottle necks? We did not eat in MDR at breakfast. The coffee/juice equipment were in need of repair. The lunch buffet is where I really had an issue with the Summit. In my opinion, the offerings/menu/recipes/kitchen execution/serving line staff execution were just "BAD". I don't know any other way to describe it. The staff was poorly trained and did not seem to enjoy their jobs. The coffee/juice/tea equipment mentioned above needed repair, along with the ice machine. About 3 days in to the cruise, a repair crew boarded the ship and spent 2 or 3 days working on the equipment and by the time the cruise was over, the equipment was working properly. The hamburgers, pizza, sandwich stations were well staffed and food was good. We did not eat in the MDR at lunch as were were in ports for 5 days. The main dining room meals at night were good, not great, but good. They met my expectations for MDR food on a cruise ship, although the menu is not as varied as it has been in the past. I guess everybody is cutting back! Service was excellent in the MDR. I can't comment on the "pay to eat venues" as we did not participate. We are of the opinion that we have already paid for our meals. Service on the ship, excluding the buffet dining, was excellent. We booked this cruise because we wanted to visit the different islands and really enjoyed each one, although we had been to St. Thomas. Debarkation went really well. We had a late afternoon flight out and had noted that. Therefore they had given us the last departures from the ship. I went to the serice desk and explained that I really wanted off early as were going to check luggage and then explore San Juan. They were accomdating. I did not use my prepaid transfer back to the airport to save time. We caught a taxi and were at the airport in minutes after clearing the customs shed. Although, I was disappointed in few areas, mainly the food, service,and equipment functioning properly at the buffet, I will book on Celebrity again and would probably book on the Summit again. I would hope they would have corrected these issues. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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