77 Celebrity Summit First-Time Cruisers Cruise Reviews

I sailed the Celebrity Summit 8/13-8/20 with my girlfriend with no prior cruising experience and not exactly sure what to expect, but was completely blown away but the staff and service on the Summitt. From Captain Alex and Cruise ... Read More
I sailed the Celebrity Summit 8/13-8/20 with my girlfriend with no prior cruising experience and not exactly sure what to expect, but was completely blown away but the staff and service on the Summitt. From Captain Alex and Cruise Director Patrick keeping us up to date during their morning announcements, to the PHENOMENAL staff in the Blu Restaurant (AquaClass exclusive), to the friendly room service staff that always asked you how your day was, I simply loved every second of my trip. Favorite bars include the Rendez-Vous Lounge on the 4th floor for nightly live music and dancing as well as the beautiful Sunset Bar at the back of the ship on the 10th floor (Jaime is one of the best bartenders I've ever been served by!). Bring a camera for some stunning late night shots of the sunset over the Atlantic. If you can, I would avoid the Oceanview Cafe (buffet) simply because they serve, more or less, the same stuff every day and it gets really cluttered and the amount of elderly sailers keeps the lines dragging. If you are a pool goer - get there early! The chairs get claimed before 11 AM and the people who claim them don't leave all day. The nightly shows in the theatre were very good as well. Jesse Hamilton, Jr. is a must see if you can catch him. As a bit of advice - definitely go for the drink package and prepaid tips if you get 2 selections with your room type. If you are a shopper, wait until Saturday morning (last day at sea) for a MASSIVE blowout sale. Getting on and off the ship wasn't too much trouble while in Bermuda, just remember to bring a photo ID and your SeaPass card. Would highly recommend this vacation for new or experienced cruisers looking for a luxury-feel, high-class serviced vacation, at roughly the same cost you would pay for MUCH less with NCL. Read Less
Sail Date August 2017
I was not pleased with the entertainment when comparing it with other cruises. It appeared because it was a 14 nt. & older group, which was constantly mentioned , that we didn't get the caliber of other cruises I've been ... Read More
I was not pleased with the entertainment when comparing it with other cruises. It appeared because it was a 14 nt. & older group, which was constantly mentioned , that we didn't get the caliber of other cruises I've been on. Also the food was not exceptional. I really felt we should have had lobster two nights on a 14 nt. cruise & especially a New England & Canada one. Some nights the food was excellent but others not so good. Also there were not enough activities . I'm also not in favor of the alchol package as it makes people feel they should over-indulge to get their money's worth. By dinner many guests were drunk. We enjoyed the ports and our rooms were adequate. We'll really shop around for our next cruise. Read Less
Sail Date October 2015
My wife and I just completed our first cruise and it was great. It was a 7 day cruise to Bermuda. A little info before I start so you know where my comments are coming from. We don't normally eat at fancy restaurants, chills and ... Read More
My wife and I just completed our first cruise and it was great. It was a 7 day cruise to Bermuda. A little info before I start so you know where my comments are coming from. We don't normally eat at fancy restaurants, chills and Applebee's are where we take the kids and sometime a steak or seafood place. We are average blue collar folk in our 40s. We did a stay, park and cruise package with the Newark best western which worked out well aside from the party that was going a few rooms down until 2 am. Didn't hear it at all until they would go out in the hallway and yell to each other from each end. The transport to and from the hotel was easy and the hotel parking was tight but secured and monitored. We were concierge class and from the time we arrived pier side at 11am to the time we were on ship took 15 minutes. We preboarded online a few weeks before and had all our documents ready to go. The drink when first walking onboard was free but we were premium drink packages so didn't care either way. We walked around and explored a bit until just after 1 pm when they said we could go to our room. We were in room 7182 and it was great as was the staff. Our room was always well taken care of and they were very friendly. We had great views of the Statue of Liberty when leaving and had good views of Bermuda when leaving there also. We received our bags by 4:45 pm on boarding day. We ate at the main dining room most days for lunch and the food was always very good and in the main dining room at night most nights which for us was some of the best meals we have eaten. Billy was our main waiter and was very personable. His personality alone made our cruise worth the price. We did try the Quine and Normandy restaurants for dinner and enjoyed both but the MDR was so good and we had great table mates which really made us want to eat there. Breakfast was a mix of MDR, room service and once at the buffet. Nothing wrong with the buffet but we felt the MDR was more relaxing and less hustle and bustle. I was never Wow'd by breakfast onboard but it was always decent. Speaking of hustle and bustle, the pool area was always ridiculously packed and I wish they had more room. Beside the seating all around the pool being used the pools and hot tubs were packed like lobsters in a seafood tank. It's pretty much my only complaint for the cruise. My wife and I would take a quick dip if we could and then head to the top aft deck and lay out. That location is great as she likes the sun and I prefer a little shade after an hour of sun. Everyone on board, staff and guests were very nice and I was able to relax the whole week with little to no stress which was my goal. We did 4 tours with the ship while in Bermuda and all were well executed and easy to find/meet for us newbies. When we go again we will do some of our own touring as it is easy to get around the island via ferry, bus or cab and cheaper. The one we will do again is the elbow beach day excursion because the beach was perfect and we got a chair and umbrella included. There was a restaurant and bathroom facilities just a few steps away also. It looked like horseshoe bay beach had that also but there's was a farther walk than elbow beach ( or so I was told) and its more crowded at horseshoe bay by quite a bit. Boarding the ship the first day in Bermuda was slow because a few tours came back at the same time but the ship staff had flavored ice water for free and iced down washcloths that really cooled you down and refreshed the spirit. Disembarking on the last day was just as quick and easy as the first day. We carried our bags off and met the shuttle just outside. I know I left a bunch out so ask/add if you have specific comments or questions. Overall it was awesome and we are already booked for the same cruise next year. Read Less
Sail Date August 2015
Overall, our family of 12 (2 grandparents, 2 moms and 8 kids) had a wonderful, relaxing time on the cruise. This was a first cruise for most of us and a first trip to Bermuda for most of us. As a first time cruiser I was not sure ... Read More
Overall, our family of 12 (2 grandparents, 2 moms and 8 kids) had a wonderful, relaxing time on the cruise. This was a first cruise for most of us and a first trip to Bermuda for most of us. As a first time cruiser I was not sure exactly what to expect. But most everything was great. We departed from Cape Liberty in Bayonne, NJ. We drove up on Sunday morning and had no difficulty finding the port. We pulled up to the terminal (like an airport), dropped our bags with the porters and our two drivers went off to park their cars. We arrived around 10:30 am and had a very easy time getting through the check-in process. We were permitted to get onto the ship around 11:00 am. On board the ship we were greeted with glasses of champagne, mimosas and OJ for the kids. That was a nice touch. Then a group photo and off to Deck 10 to relax poolside and have lunch. We could not get into our rooms until around 1:00 pm. We had planned for this and had the kids dressed for the pool and everyone else carrying their bathing suits, etc. in their carry-on bags. We quickly found lounge chairs in the shade and were greeted with cocktail waiters carrying Bahama Mamas which were delicious. We had a great view of the NY skyline and the Statute of Liberty while in port and when the ship first set sail. The adults had the basic alcohol beverage package and the kids had the premium nonalcoholic beverage package. These were well worth the price for all but my mother who does not drink. The drinks were easy to come by and even frozen drinks, like pina coladas, clearly had plenty of alcohol in them (this is not always the case in restaurants). The kids were able to enjoy having sodas and virgin pina coladas without worrying about the cost of every drink. Of course, we tipped our cocktail servers and bartenders with some frequency - to ensure continued good service. Our favorite cocktail server by the pool was Richard. Each morning we had breakfast in the buffet restaurant - I think it was called the Ocean View Café? Fabulous. Eggs made every way; bacon, ham and sausage; fresh fruit; yogurt and granola; cereals; rolls, croissants and bread; waffles, pancakes and French toast; hashbrowns, etc. Each day we had lunch and snacks in the buffet restaurant as well. So much variety and everything was quite good. There was always pasta, pizza, sandwiches, carving stations and salads. Other entrees were changed from day to day with lots of Asian and Indian foods, fried and grilled fish, etc. Sometimes we ate in the restaurant and sometimes we brought our food to the pool. 6 out of 7 dinners we ate in the main dining room - requiring us to dress nicely and, on 2 nights, more formally. We had 6:00 pm reservations each night and that worked well for us. We had Jony as our head waiter and Savio as the assistant waiter and they were both great. Each night we had our choice of appetizers, soups, salads, entrees and desserts. For those who are not familiar, the left side of the menu remained the same each night - French onion soup, escargot, fruit plate, Caesar salad; entrees of salmon, grilled chicken and NY sirloin; desserts of cheesecake, apple pie, crème brulee and chocolate cake. The right side of the menu changed every night. I typically ordered off the right side of the menu and really enjoyed nearly every bite. For starters I tried Caesar salad, watermelon gazpacho, prosciutto di parma, scallop Rockefeller, braised short ribs; for entrees I had prime rib, beef tournedos, branzino, lobster tail, steak Dianne; for desserts I had crème brulee, chocolate cake, tres leches cake. Everything was very good. In my opinion the portions were just right - as I had 3 to 4 courses each night and never left feeling overstuffed. Someone else might consider some of the portions too small. While we were at sea, we spent most of our day near the pool - with several lounge chairs in the shade. The one disappointment we had about the cruise was the limited pool space for kids. The ship had three pools and several hot tubs. The two large pools were reserved for adults only. A very small pool and 2 of the hot tubs permitted children - and kids were reprimanded for jumping or splashing. This was disappointing as we had 5 boys ages 9 to 13 who enjoy pool activities. Given the number of kids and families on the cruise, I would recommend that Celebrity reserve only one pool for adults only and allow kids to have access to the other 2 pools. During the day there were many activities throughout the ship - music, dancing, shows, etc. We enjoyed observing some of those that occurred poolside but did not partake of much of the onboard activity during the day. We did attend a "Top Chef" event in the theater on one day at sea that we enjoyed. In the evenings, after dinner, we typically attended the 9:00 pm show in the Celebrity Theater. The shows were on the weak side but we had an ok time. The singers and dancers we watched were excellent individually, but their voices did not go well together and the shows themselves were rather disjointed. While docked in Bermuda, we chose our own path to explore. So we did not purchase any excursions from Celebrity. Bermuda is absolutely gorgeous - so many shades of blue water; soft sand; beautifully colored houses and buildings; friendly people. It really is a magical place. Our first day, we took a cab to Horseshoe Bay where we enjoyed the sun, sand, sea, breeze and snorkeling. There is a little restaurant there where we had amazing grouper sandwiches and fish and chips (although these were pricey for a beach restaurant). We had great weather and a great time. One days two and three we did not have great weather - it rained on and off each day - but we still had fun. On day two we took the ferry to St. George, then went to the Crystal Caves (a great option on a rainy day), then to Hamilton. I would like to have spent more time in Hamilton. On day three, we wanted to go to Church Bay but, due to the weather forecast, we decided to stay closer to the ship and went to Snorkel Beach which is at King's Wharf. We had a great time there too. Disembarkation in Port Bayonne was very, very easy. Overall, we had a great time. Service was excellent - so many people to help at every turn; the food and drinks were great; everything ran smoothly. We would definitely take another Celebrity cruise in the future. Read Less
Sail Date July 2015
Here is our review of what Celebrity has painted for us on our first cruise ever. Our guestroom attendants Meredeth and Jonathan were wonderful. That was the only thing about this cruise that stood out on a positive note. Let's ... Read More
Here is our review of what Celebrity has painted for us on our first cruise ever. Our guestroom attendants Meredeth and Jonathan were wonderful. That was the only thing about this cruise that stood out on a positive note. Let's talk about a few issues we had on this ship. Our spa experience was awful. We spent almost $500 on massages for my wife and I and both were cut short about 20 minutes and therapists were not very good at massaging. We know this because for the past 8 years we have been getting massages on a weekly basis. Waste of money spent with the Canyon Ranch Spa! We didn't realize that our massages were cut early until we mentioned it to each other later on that night and so we went to guest relations to let them know and they said that they would have the spa manager call us. We are now off the ship and done with vacation and still have not heard from them. The shows that this ship put on were very cheesy and not entertaining at all. It seemed like these shows were intended for a much older crowd... like retired! Our younger kids had a good time at the Fun Factory and were treated well but were limited in things to do. Our teen was extremely bored at the X-Club. Internet Wi-Fi was HORRIBLE at best, we had complained and were issued a refund but not without a guilt trip from the staff. Our dining experience in the buffet/café was limited at best. We had one night where we made reservations at the dining room (Cosmopolitan) and were in awe about the blandness of food. Had no taste whatsoever. I wasn't interested in even ordering an entrée but felt like I was forced to from our waiter. I didn't eat there again, but my wife and youngest went there to eat and she actually had one item she enjoyed which was the risotto. She asked for a second portion of it and even though the waiter gave her another portion he gave her a dirty look about her ordering a second portion and made her feel like she did something wrong. Absolutely an awful experience. So we were pretty much forced to eat in the café the entire trip and was pretty much settled on having the same variety of limited items served while being bumped and shoved by people wanting the same popular items. 20 minutes standing in line waiting for fried rice was ridiculous, especially with three kids in tow. Most of the time we gave up on fresh cooked food to avoid the line wait and just ate the hotdogs and burgers they were serving on the outdoor pool deck. Not a great eating experience at all! If I knew that it would have been this bad and ruined our family vacation for this year I would have never spent over $8,000 of my only savings on this trip with Celebrity. Now don't get me wrong, my wife and I are not picky people at all, but when you spend this much money on a family vacation you would expect a certain standard from the trip. All of these standards were barely met and some were just downright disappointing. Never again, and I would not recommend Celebrity to anyone! Read Less
Sail Date June 2015
This review is long overdue but I thought it was worth posting anyway, in case anyone is looking for a "June" point of view. We traveled mid June, and the weather was perfect. This was our very first cruise. We've been ... Read More
This review is long overdue but I thought it was worth posting anyway, in case anyone is looking for a "June" point of view. We traveled mid June, and the weather was perfect. This was our very first cruise. We've been to many nice tropical island resorts but I did not know what to expect being on a ship. I get motion sickness so I was definitely very worried about that. That being said I wonder if being first-time cruisers on a Celebrity ship, perhaps we were not a bit spoiled for trying other cruise lines. The experience definitely exceeded my hopes. I now understand how people can be so loyal to a cruise line, particularly Celebrity. The embarkation process was a breeze. We arrived at the port on the later side, about 1:30 in the afternoon. There was practically no one else in the port waiting to go in so we had no wait at all. We were quickly checked in and before we knew it we were on board. Immediately stopped in the martini bar grab some drinks and proceeded on to explore the ship. Since it was close to the time for the Muster drill we didn't get very far. But after that we proceeded to our rooms which were ready. Our biggest disappointment by far was definitely the cabin size. (2029 & 2033) We got 2 Oceanview State rooms- 1 for my DH, myself and our 2 children and one for my parents and my 2 brothers. My brothers were a last-minute add-on to the trip- had I known they were coming I would've booked them a larger room. This room was shockingly small. It had the two bunks that came out from the ceiling which were okay for my 9 and 11-year-old but not okay for my two adult brothers. It was very small and I felt bad for my parents and my brothers. It was okay for us and the children but I don't know if I would ever book that room again. It is entirely too tight for 4 people. Thankfully we are all a scrappy bunch with very good dispositions. After the initial shock of it, we all laughed and made lots of jokes about it. We quickly got over it and decided to not spend much time in the room anyway. It worked out fine but again I must reiterate that those state rooms with the 2 bunkbeds are entirely too small for four people and all their stuff. Also our bathroom was really shabby. Not only was it's very small but it was very worn down and somewhat Rusty in the shower area especially. The closet and storage area however was very sufficient. The rest of the ship was very well-kept. We constantly saw staff cleaning and vacuuming and picking things up and generally keeping the ship in tiptop shape. We upgraded to premium drinking package which was a good thing for my husband and my brothers. I could have done without, but no matter it worked out perfectly. The crew was very friendly and very accommodating. We did buffet for breakfast and lunch and dined every evening in the MDR. I thought the food there was exceptional. They were extremely accommodating to my children and allowed everyone to order anything they wanted off of any menu I don't understand why everyone wouldn't dine in the main dining room every night It was a very pleasant experience We didn't make reservations ahead of time but still had no problem walking up and waiting never more than 10 minutes We also did the Normandie one night which was very good, but honestly was not that much better than the main dining room in my opinion. The dining selections were just a little more special and they offered French style service which is over-the-top nice. This staff and crew overall was very friendly and nice but no one learned our names and no staff or crew were particularly friendly to the point of being engaging which is fine with me. I don't need that type of bond between myself and the crew. Only saw the cruise director once at a show and maybe the muster. But everyone was very competent and did their jobs very well. The Thalsso therapy area was my favorite. It was so nice to have that covered area since it was rainy one day at sea. The warm bubbly pool was amazing. And the snacks there in the spa area are out of this world, Beautifully crafted and very tasty. Entertainment on the ship was just fine, but nothing spectacular. It seemed you had to get to every show an hour early to get a seat. I just didn't think it was worth giving up that time for that quality of show. Funniest thing was dancing with the stripes- don't miss that. I also thought there would be announcements about shows and activities going on but there were none. If you did not read your activity letter every morning you would have no idea that there was anything going on anywhere. Most activities that they did have were entirely too short. The biggest point of contention during the cruise was the pool area. It was nearly impossible to get a seat. Even when I did go early to reserve two seats a couple of older ladies had no problem just taking them away from us. No idea where my towels or water went. They were completely unapologetic about it. The adult pool was always crowded so sometimes adults would go into the kids pool. A couple of elderly people had the audacity to scold my children because they were playing and splashing - In the kids pool!!!!! Overall The most unpleasant part of the trip was in encountering so many unhappy people which I don't understand. We are on vacation- how can you be so disgruntled all the time? They would complain about everything from having to wait for hamburger to accusing you of trying to cut in line to pay for some crappy cruise sale crap. We mostly did the buffet for breakfast every day but one and for lunch. I found the food to be very high-quality and just had so much to offer. One day we did breakfast in the main dining room but didn't find it worth the time it took while we were waiting for them to prepare our food it was just as good at the buffet Only thing is that Morning time was tricky as all the tables were usually taken and we had to go on a serious hunt to seat eight people even when we broke off into 2 or 3 groups. The spa was nice but very small- however the services were top notch. The extra classes you pay for such as yoga we're not really worth the price. The gym was just OK nothing state-of-the-art. It was good enough to use elliptical or treadmill if you needed to. Our first day in Bermuda we took a ferry to Hamilton and then the bus ride to the Crystal caves. It took longer than expected and then there was a wait at the caves. The caves were very cool. We then took a bus into town for some lunch before headed to horseshoe beach. Of course we got to the beach very late but still enjoyed a couple of hours there. The second day we took a bus straight to horseshoe beach so as to enjoy the entire day. It was amazing- we had a marvelous time and were able to do some very nice snorkeling without an extra cost. That beach is everything everyone says it is definitely worth spending the day there. There is a concession there with minimal selections but doable for one day. Best part is the car service you can pay for that will get you & your stuff from the top of the road right down to the beach at a minimal cost. They stop running it around five so you'll have to leave the beach before then if you want them to take you back to the top. On the third day we stayed in the dockyard we did dolphin quest for the kids which was lackluster at best. We also did wave runners later which was a lot more fun. Embarking and disembarking the ship was always fast and easy. My 9 & 11 year old did not care for the kids club activities. No one from the program ever came around to invite them so they did not feel enticed to check it out. They were happy to hang with us entertain each other. Lastly, my elderly father has limited mobility and this ship size was very manageable for him. We reserved a wheel chair for him but he really never needed it. Overall, we had a wonderful trip. The food and drinks were top notch and we never felt pressured to buy or spend more. I look forward to cruising with Celebrity again. Read Less
Sail Date June 2015
This was our 20th Celebrity cruise, we are Elite Plus Captain's Club members and this was probably one of our most disappointing Celebrity cruises. Overall the food and service was not nearly as good as in the past and also the ... Read More
This was our 20th Celebrity cruise, we are Elite Plus Captain's Club members and this was probably one of our most disappointing Celebrity cruises. Overall the food and service was not nearly as good as in the past and also the lack of enforcement of dress code in the Main Dining Room as well as Captain Club events really put a sour taste in our mouths. My husband and I like the traditional way of cruising. We always select Traditional Late (Second) Seating in the Main Dining Room. We were assigned a table for 8 which is what we asked but on night 1 and 2 there were only 4 of us. During dinner on night 2 the other couple said "we have bought a specialty dining package for 3 nights". Well there's only 5 nights left so that means my husband and I would be sitting alone, which is just not what we wanted. We went to the Maitre'd and asked to change tables so we could sit with others. He told us that it would be a table for 9 now that we were there. We said great. We got to the new table and there were only 2 other couples that were cruising together there. That's fine, at least we had a table for 6 on nights 3 and 4. On nights 5 & 6 a couple we met during the cruised joined us for dinner and we finally had our table for 8. Unfortunately on night 6 - the second formal night we did not get our entrée until 10:10 PM. The waiter and Maitre'd came over and apologized but what good did that do. My husband and I wanted to go to the Liar's Club show which was at 10:30 PM, so we got up and left before they even took the entrée dishes away. On night 7 the final night of the cruise my husband and I were all alone at a table that seated 10 people. Not to mention that the first waiter and assistant waiter we had were very good and when we changed tables our new assistant waiter must have been new because he was not that good and our waiter was okay but needed to compensate for the assistant so service lagged. This sailing had a much younger crowd than we have sailed with previously. I think it's because of the drink packages they are attracting younger people, which is fine, but these people are no use to traditional style of cruising and just want to dress and do what they want when they want. People were not sticking to the dress code and also they were drinking in the pools, hot tubs, etc., which I thought you were not allowed to, especially bottles of beer which can break. The food in the MDR was overall good, the buffet for lunch was just okay nothing great. Unfortunately and this is nothing to do with Celebrity, the weather in Bermuda for the 3 days we were there was terrible. It was so windy that they canceled the ferries to St. Georges day 2 and 3 and you could barely even walk. The beaches were so windy people were getting sand in their eyes, ears, etc. and all these dead jellyfish were washing up on shore. Even our stateroom attendant was just adequate. I asked for an extra towel every day and never got one. I resorted to bringing a clean pool towel (they have new ones which are really nice) down to the cabin with me. Another thing Celebrity has really cut out, especially on the Bermuda cruises is the guest lecturers. My husband and I really enjoyed these. We had a gentleman, Stan the Pan Man, who one day gave a lecture on steel drums and also gave classes on them as well as played around the ship. He was fine, but we like the historians and lecturers they use to get from their partnership with the Smithsonian. I believe this ended in 2013 sometime. With the raising of prices on drinks, gratuities, etc. we are very disappointed in the direction Celebrity is going in since food, service and overall ambience for those of us that just book regular cabins is going downhill. Read Less
Sail Date May 2015
First cruise out of bayonne,and first one for DW and I.....LOVED leaving from BAYONNE so easy..Bermuda was extermely windy for 3 days so we stayed on the ship for 2 of the 3,,saw the crystal caves they were ok ( one and done)....We were ... Read More
First cruise out of bayonne,and first one for DW and I.....LOVED leaving from BAYONNE so easy..Bermuda was extermely windy for 3 days so we stayed on the ship for 2 of the 3,,saw the crystal caves they were ok ( one and done)....We were in aqua class,,BLU was great for dinner,,also ate at qsine (very good).. NORMANDY was our best meal of the week...spent alot of time in the casino and actually had some luck...Hit 2 jackpots on the penny machines for 1700 and 1600..they.also called my raffle ticket for a free cruise on the last day of the cruise...talk about a good week!!!!!!..overall loved the food and the 123 go promotion..We booked for next year already....hopefully history repeats itself...except for the wind..LOL Read Less
Sail Date May 2015
After tons of research here on cruise critic we booked celebrity summit because it included the classic drink package and gratuities and $300 onboard credit. We had a C3 concierge class cabin on deck 8, 8165. We left our 2 kids, 5 and 3 at ... Read More
After tons of research here on cruise critic we booked celebrity summit because it included the classic drink package and gratuities and $300 onboard credit. We had a C3 concierge class cabin on deck 8, 8165. We left our 2 kids, 5 and 3 at home so we could celebrate my birthday and our 10th anniversary. Getting to the ship We live in Massachusetts, not far from providence, ri so we took a bus from the airport to Bayonne. We left at 7:45 am and stopped a few times along the way, with traffic before the George Washington bridge it took us about 4.5 hours. A little after 12 we had our luggage of the bus and were in the terminal for check in. There were people looking at your xpress pass to direct you to the proper line through security. One was labelled suites and Aqua class and had no line, the other was for everyone else and was pretty long. When I booked concierge I was pretty sure that we got priority boarding so I asked a lady who was directing people and she told us to get in the long line. My husband went to go in line but something told me we were allowed to go priority so I went and asked the guy in charge of the priority line and he said yes it's absolutely for you guys! So my husband got out of the super long line and we went right through security, waited maybe 2 minutes to get our sea pass cards and were on our way onto the ship! My husband said it was so worth it for concierge just for priority boarding. The ship This being my first cruise I can't compare it to anything but it was very nice, they were doing some maintenance in certain places and there were wet paint signs the first day on some railings. My husband has been on one previous cruise but years ago. He was nervous the ship was smaller and there wouldn't be anything to do but we kept ourselves busy with different things offered, I did trivia while he did the ping pong tournament, I went to Pilates while he played basketball, we did a chipping contest in the pool, checked out the art auction, and just explored the ship in general. There was a lot to do and sometimes we had to miss something. Port and shore excursions In doing my research I realized that celebrity's excursions were overpriced, we were interested in doing some sort of snorkel cruise, they were $65-70 per person and the crystal caves excursion was $100 per person. I decided to get the 3 day transportation pass for $44 per person and do the caves on our own $30 per person for both caves, so day one we were already ahead $26 which bought us a half pitcher of rum swizzle stick at the swizzle inn! Then we had our transportation for the rest of our stay taken care of. Our cabin- 8165 We had a concierge cabin c3 on deck 8- 8165 it was port side aft. We loved it! Having the balcony was so nice and we had breakfast through room service twice. The room had a flat screen tv and plenty of closet/drawer space. The only bad thing I could say about the room was that there was no hairdryer in the bathroom, luckily I found it in a cabinet under the desk but it was not a great hairdryer. I used it once and it took way to long to dry my hair and you had to keep the button pressed down for it to stay on. Next time I'll bring mine from home! Also the shower had some rust but nothing too bad. Dining We had select dining and before we left I made reservations for each night because I had read here on cruise critic that sometimes if you just showed up there could be a 20 min wait. I had 6:30 or 6:45 reservations for sea days and 8:30 reservations for port days and it worked out wonderfully! We sat a different table and had different waiters each day but saw the waiter we had the first night all the time and he would stop and say hi. We are in the MDR every night except the second formal night where we ate at Normandie with a family we had met onboard that we enjoyed talking to, also at our table was Stan the pan man, I'll get to him in entertainment. For breakfast we had room service on our balcony twice, ate in the main dining room 3 times and the buffet once. Breakfast in the main dining room was nice, we shared a table with 2 other couples and actually ate with one couple 2 days in a row just by coincidence! The only time we had trouble was embarkation day in the MDR, it didn't seem any busier than the other days but it took forever to get our meals, an omelette with hash browns and bacon, and an omelette with sausage and French toast, but oops, why does my husbands plate look so empty?? No french toast! We asked the waiter and he said he would bring it but 15 minutes later, we were done eating and it was getting close to 8:00 and we had to get our stuff out of the room to get off the ship. Other than that the service was excellent and the food was delicious. I tried things I would never order for fear of not liking it and learned I like escargot and fried frog legs! The buffet was good but crowded. Excellent pizza and they had a cheese station, I think I surprised the attendant the first day when I asked for all of the cheeses! Also from 5:30-9:30 they have sushi, it was excellent as well and it became our habit to go get a plate of sushi and grab a drink from the sunset bar before dinner. We had the classic drink package and considered upgrading but never did because we did just fine finding drinks on the classic package. We just weren't impressed with the selection of wines by the glass in the MDR for us, other bars had different wines to pick from so we would go grab a glass of something different before we sat down to dinner. We didn't bring our kids so I can't say anything about the kids club, although people said their kids were enjoying it. Entertainment The first sea day I went to trivia in revelations lounge and immediately following he had a seminar with Stan the pan man, a steel drum player. He isn't your typical steel pan player, he's a blond guy from Iowa! It was really nice having him onboard, he did a couple of seminars and played by the pool a few times too. My husband got to try playing, I missed out on a picture though... He isn't on the ship all the time though, he was getting off for 2 weeks when we got back to Bayonne because he does teaching seminars at schools in between his cruise time. As for the shows in the theater we missed most of them but did see 2 different comedians the accapella group ReVoiced and the the iMagic show. All were good. Summary All in all it was a fun relaxing cruise which is what we were looking for as a break from our kids. I am definitely looking forward to cruising again, we didn't book anything on the ship but I'm going to start my research here on cruise critic for a family cruise next! Read Less
Sail Date May 2015
Just returned from the May 24, 2015 Celebrity Summit Bermuda cruise. First cruise, and could not be more impressed or pleased. Everything was first rate, including the entertainment. Food was great. Stateroom was great. Plenty of ... Read More
Just returned from the May 24, 2015 Celebrity Summit Bermuda cruise. First cruise, and could not be more impressed or pleased. Everything was first rate, including the entertainment. Food was great. Stateroom was great. Plenty of things to do and lots of room to find a quiet place for relaxing. Very easy getting in and out of Cape Liberty, Bayonne, and the boarding and the disembarking went very smoothly and quickly. Most memorable impression is the quality of service by the staff. Everyone had a smile, a warm greeting, and seemed genuinely interested in serving your needs. Absolutely no complaints and very satisfied with the experience. Highly recommend it and may do it again. Read Less
Sail Date May 2015
I just came back from this cruise. It was my first cruise and I was frustrated. Bermuda was beautiful and the ship staff was great! The ship itself is very clean but needs a little updating. The dining room food was good and while ... Read More
I just came back from this cruise. It was my first cruise and I was frustrated. Bermuda was beautiful and the ship staff was great! The ship itself is very clean but needs a little updating. The dining room food was good and while portions were small you could get as many dinners as you wanted. The Ocean View Cafe where we ate the rest of the meals was okay at best! Long lines and food was always barely warm. Trays were hard to negotiate and tables hard to find. The most frustrating was never being able to get a chair by the pool people saved chairs with a book or towel at 7 am and never showed till 12 pm The staff did not enforce the 30 minute rule posted in the ship info. so many chairs empty and people couldn't sit. It was the same in the lounges! Every activity at night was in this very small lounge and there was no where to sit! Again people saving chairs. I did assert myself a few times quoting the rule but who wants confrontation to be able to enjoy what you paid for! If staff enforced the rule at the pool it would have helped greatly! The pool was also way too small for the amount of guests! Thank God it was not summer because I do not now where they would fit the children. I will not cruise this ship again! I will also try another cruise line in the future. Read Less
Sail Date May 2015
We loved this cruise trip to Bermuda, almost everything is right and excellent. We have Dinning at 6pm every night and our servers at MDR are excellent. She is so friendly and helpful that we enjoy our dinner very much every night. ... Read More
We loved this cruise trip to Bermuda, almost everything is right and excellent. We have Dinning at 6pm every night and our servers at MDR are excellent. She is so friendly and helpful that we enjoy our dinner very much every night. Except one night that we returned to the ship late and missed the 6pm dinner. By the time we were ready, it was almost 8pm and we went for Select dinning (2nd floor of MDR) and the service was very bad. We were almost like being ignored for 20-30 min and they left my table just after I ordered my glass of wine, before my daughter had her chance to order. The ship might look a bit old, but it is very clean everywhere. There are so many things you can do on the ship, we can go for the same cruise again. We attended all shows in the Celebrity Theater every night and most of them are good show. With the drink packages, we enjoy the tea, coffee, and pastry on the 5th floor Cafe. Read Less
Sail Date May 2015
It's our 25th Anniversary and we wanted to do something special so we chose a cruise and we were not disappointed. Now, this being our first cruise, we have nothing to compare it to, but we have done our share of traveling and have ... Read More
It's our 25th Anniversary and we wanted to do something special so we chose a cruise and we were not disappointed. Now, this being our first cruise, we have nothing to compare it to, but we have done our share of traveling and have seen the good with the bad and this was nothing but good for us. One of the things that impressed us the most was the crew. Everywhere we went we were always greeted with a smile and hello. Everyone from the room attendants and food service people to the hotel desk, excursion planners, store clerks and everyone in between. These people worked very hard to try to make our experience enjoyable and we really appreciated them. The food was wonderful, especially in the main dining room. The service was excellent and it was fun getting to know the servers a bit during our stay. And as a bonus, we had a table for two by the window! We loved all the islands we visited and getting on and off the ship always went smoothly and the crew members that did that were always kind too, as well as being very professional. We enjoyed the room service in the morning with some coffee and pastries while we sat on our balcony being greeted by the beautiful Caribbean sunrises. A very pleasant way to start our day before we set off to an island or some fun on the ship. We also took advantage of the Persian Garden, in the spa, while we were there. It was very nice to go take a steam bath whenever and just enjoy the quiet and relaxation of just being there. And the staff there was great! That was a nice bonus on our vacation. Another thing that impressed us was how quickly they did a repair in our room. We had a crack in the floor of our shower tile and within a couple hours of saying something, it was repaired and looked great. I read some of the other reviews and I am sorry that some folks didn't have a good time, but nobody is perfect and unfortunately, people make mistakes and it's hard for anyone to please everyone all the time. But, we had the best time ever. So much so we're thinking of doing another cruise with Celebrity. Read Less
Sail Date April 2015
My wife and I booked this cruise for it's itinerary (many ports of call) for our 25th anniversary. Although for us there were many unknowns of cruising before departing, the cruise was perfect. We had very little issues with the ship ... Read More
My wife and I booked this cruise for it's itinerary (many ports of call) for our 25th anniversary. Although for us there were many unknowns of cruising before departing, the cruise was perfect. We had very little issues with the ship and found it easy to get around. Our room was bigger than expected and the bed was very comfortable! We splurged for a room with balcony and glad we did. We sat out on the balcony every morning with our room service coffee and pastries as we'd pull into a new port, what luxury. Took advantage of the main dining room for all dinners and occasionally for breakfast as well. All the meals were top rate, better than we anticipated. The staff in general was very pleasant to deal with and quick to greet you with a smile. All in all, we'd go again in a heartbeat! Read Less
Sail Date March 2015
This was our first cruise..and what a fantastic time we had. I thought the Celebrity Summit was a very nice ship and was impressed with the majority of staff on board. We traveled AQ and had a very nice room that was taken care of by the ... Read More
This was our first cruise..and what a fantastic time we had. I thought the Celebrity Summit was a very nice ship and was impressed with the majority of staff on board. We traveled AQ and had a very nice room that was taken care of by the most wonderful steward, Maria. She made us towel animals each and every night of our cruise and kept our room in tip top shape. We had dining in BLU as we were sailing AQ and found the food to be delicious and plentiful. We enjoyed our waiters Rambo and Jose and our sommelier Onur. We were very unimpressed with the maitre d, Shah. We found him to be very rude and condescending. If it wasn't for the wonderful wait staff he would have put a damper on dining experience aboard the Summit. He was the only employee we encounter on the ship that gave us a negative vibe. So enough of Shah. We enjoyed the entertainment on the ship. We loved the I Magic show as well as the comedian. We watched a great staff vs. guest water volleyball tournament and thought it was great the captain of the ship participated. We participated in a few trivia contest and had a great time. The other guests on board were friendly and I actually made a few new friends that I look forward to traveling with in the future. Each and every island was unique and we enjoyed many days on the beautiful beaches of the Caribbean. We booked another trip aboard the Summit and can't wait to go back. Read Less
Sail Date February 2015
First cruise as an adult for me, as I sailed with my husband out of San Juan in late February. I had learned a lot from the reviews and forums on this website, and all that advice was really helpful! We greatly enjoyed our week on the ... Read More
First cruise as an adult for me, as I sailed with my husband out of San Juan in late February. I had learned a lot from the reviews and forums on this website, and all that advice was really helpful! We greatly enjoyed our week on the Celebrity Summit, and not just because we missed some awful weather back home. We’re in our early 60s, happy introverts, and this was the best vacation we’ve had in many full moons. So here’s the story… EMBARK AND DISEMBARK As first-timers, we took advantage of airport to ship transfers in both directions. Signage at San Juan was clear when we arrived, and we only waited about 10 minutes before the van ride to the cruise terminal. Embarkation was smooth and easy. We changed into the carried-on shorts and Tshirts and started exploring the ship. The crew and staff we met were friendly, helpful, and took extra time all week to connect with us. On the last morning, everything also went smoothly, although with longer lines and waiting around. FAVORITES Over the week, these were our favorite moments on the Summit: • Sushi in the evening at the Oceanview café buffet • First day galley tour activity - stainless steel and so many pastries! • Well-equipped fitness center with wonderful forward views • Thalassotherapy pool and its nearby café, especially for afternoon tea (scones and clotted cream!) • 11th deck jogging track was a great spot for sunrise, followed by coffee on deck 10 • Sunset bar for the evenings • Evening shows – especially the magician/illusionist, and wonderfully funny ventriloquist The Summit was both small enough to enjoy and big enough to enjoy. If there had been a lot of sea days, we would probably have run out of things to do. But this was a port-intensive cruise... EXCURSIONS As first-timers, we used Celebrity shore excursions for four of the five amazing islands on this cruise. Our favorites were the bookends: Segways on Barbados, and the Champagne catamaran with St John’s beach and snorkel from St Thomas. This was an easy and trouble-free way of visiting each island, but we’ll be more adventurous next time. FOOD We ate in the main dining room three nights – the first night, and the two formal nights. Good service and food, although some of the few disappointments we encountered on board were found here. Slow-cooked lamb leg was not tender, and scallops was one scallop on its shell. The wine list was extensive but expensive – we didn’t buy a drinks package, and chose instead to enjoy some good vino with dinners and the two bottles allowed from home with room service on our verandah. The room service menus (breakfast, and then all day) is limited, but everything we ordered was tasty and on time. Read Less
Sail Date February 2015
This was our first cruise and sailed from San Juan Dec 20 2014 - Dec 27 2014. My wife is 31 & I am 35 and we live in Indianapolis, IN just to provide some perspective for our review. We stayed in an oceanview stateroom on deck 2 ... Read More
This was our first cruise and sailed from San Juan Dec 20 2014 - Dec 27 2014. My wife is 31 & I am 35 and we live in Indianapolis, IN just to provide some perspective for our review. We stayed in an oceanview stateroom on deck 2 forward. I found the ship itself to be nice and well maintained. The elevators were right by our room which was really nice. The room itself was nice and I thought a decent size for a cruise ship from what I have seen online. The bathroom was small but adequate. The things I really liked: • The staff were very friendly and helpful • Main dining room food was good (Escargots Bourguignonne was excellent) • Buffet food was what you would expect • Bartenders were pretty knowledgeable and skilled • Ship was clean and common areas were nice • The ports we visited were fantastic Things I didn't like: • Snobby passengers that are rude to staff and other passengers (seemed to be a lot of them) • Entertainment- minimal or aimed at an older demographic • 2 small outdoor pools were inadequate for the number of passengers • Dinner service was too long- took 2 hours a couple of nights • A couple of the main dining room main courses were not good - lobster was bad and the steak was sometimes lackluster. • The sea day was AWFUL • Large families/groups (it was a Holiday cruise so I think maybe there were more than usual) • Sailing over the holidays as a group of 2 Our cabin steward and dining room staff were very good and helpful. Some weren't the friendliest in the world but if we asked them for something they did whatever was requested. I have next to no patience for other passengers that are rude to anyone else or don’t have basic manners. There were way too many passengers on this ship that behaved rudely to one another or the staff. This is one of the main reasons I probably will not sail Celebrity again until I try another cruise line. Dinner service was slow a couple of the nights- we did have 4-5 courses but 2 hours seems excessive. There were a couple of main courses that weren't good and some deserts that were average. The sea day was terrible for a few reasons. The pool area I mentioned above is perfect when half or more of the ship passengers are off ship. However there were literally no loungers available on the sea day and the pool/hot tubs were really crowded. Also the sea day was on Christmas day and all of the music Dec 20-25 was Christmas music by the pool. How many times can you listen to Christmas music played on steel pans before it gets irritating? Not many. I also mentioned the large groups/families and this is where it came into play. Holding 12 lounger chairs poolside or seats in the buffet area was annoying when trying to find a place to sit. Also there wasn’t that many activities on the sea day maybe because it was Christmas day. In general this is the first vacation I can remember where my wife and I didn't really mingle that much with other couples our age. There were very few of them and if they were onboard they seemed to be with a larger family group. We did meet some very nice people but most of them were off of the ship on excursions from other ships. I would like to try another cruise line so I have a comparison but if all cruises are like this one I would probably not cruise again.   Read Less
Sail Date December 2014
My husband and I sailed this cruise in celebration of our 20th wedding anniversary so we splurged on some upgrades. Dining in Blu was a wonderful experience which really made all the difference in our cruise experience. All of the staff ... Read More
My husband and I sailed this cruise in celebration of our 20th wedding anniversary so we splurged on some upgrades. Dining in Blu was a wonderful experience which really made all the difference in our cruise experience. All of the staff at Blu were wonderful making us feel welcome. They always addressed us by name, remembered our seating preferences, our drink preferences and *always* said "you're welcome" rather than "no problem". The sommelier in Blu, Onur, *made* our cruise. He was everything I could hope for in a server; polite, kind, knowledgeable, wise, attentive... I could go on and on. He truly made our vacation the best. The food was above average- probably excellent for ship food but, I have had (and prepared) better meals for sure. Buffet food was surprisingly good. Q'sine was a fun experience with above average food and fun presentation. Probably not worth the $45 per person, but we had friends and ship credit to use. We upgraded to the Premium beverage package which basically let us order anything we wanted- worth it! No stress over what something might cost us. I was able to get premium coffee at Al Bacio everyday- sometimes twice. I was able to try stuff that I might not otherwise be willing or able to try. Martinis were fabulous and watching Serghi and the other bartenders was fun. I would not go premium with the kids but for an anniversary trip, I'm glad I did. Ship seemed to be in good repair and well maintained for its age. Never really saw towels or dishes sitting about as staff were quick in cleaning everything up. Shows were excellent. Activities were fun and entertaining. Other cruisers were great to sail with. We had booked one shore excursion through the cruise line which ended up being cancelled prior to embarkation so we ended up doing all 5 port days on our own which was super easy given our ports of call even though we had no previous cruise port experience. All 5 days were well spent and seemed to be a good value for the money. Overall we were extremely pleased and would sail this ship again given the opportunity. Read Less
Sail Date November 2014
Firstly, as this was our first cruising experience please excuse the wide eyed newby take on our cruise. The Summit did a 7 night Bermuda cruise with 3 days in Bermuda and the balance at sea. My spouse my 6 yr old and I cruised in ... Read More
Firstly, as this was our first cruising experience please excuse the wide eyed newby take on our cruise. The Summit did a 7 night Bermuda cruise with 3 days in Bermuda and the balance at sea. My spouse my 6 yr old and I cruised in Concierge class. We booked rather late and so got a fairly good, but not exceptional deal. Our overall impression was that the Celebrity Summit is a very efficient and well run ship. Staff are unfailingly courteous and efficient. Our room was invariably serviced every morning by the time we returned from breakfast (even on our last day) and was turned down every night when we returned from dinner. Marissa, our cabin attendant was a charming and diligent staff member. Embarkation and disembarkation were astonishingly fast and efficient. That was equally true when the ship was docked in Bermuda. Someone else on Cruise Critic once described 'Concierge Class' as a gimmick. That's exactly right. The cabins are the same size as the standard Veranda stateroom. The afternoon canapes are a waste of time since you can get whatever you want from the buffet anyway. The priority boarding and disembarkation add nothing to the experience. Particularly when the cruise ends, the ship wants you to leave as fast as possible and does everything it can to expedite the process. Concierge class did not help us get reservations in the restaurants any faster than would otherwise have been the case either. We only cruised concierge class b/c for some reason the price was lower than a standard veranda. We now know why: if you see Concierge priced less than standard veranda it is because you cannot select your cabin. it is assigned to you and it is theoretically possible to have a cabin with an undesirable location. We got lucky; our cabin was fine, but I wouldn't run the risk again. Food offerings on the ship were of uniformly high quality and variety. Because we had a young child, we tended to avoid the dining room and the restaurants. Our one formal night in the dining room was satisfactory but not noticeably better than our buffet meals. Buffet favourities included the chocolate croissants, the individually portioned items, and the carvery. Our night in the Normandie restaurant was memorable with outstanding service, and a high level of cuisine. The closing cheese course was a knockout. I never even heard of an epoise cheese before. My wife's duck was very good and my venison was very well prepared. For me food defines the vacation experience. If the food is bad I'm not coming back. we also enjoyed the poolside grill and the spa buffet, the latter of which we discovered only on our last full day. Our daughter was a big fan of the ice cream service. I appreciate that it was home made but found it to be only ok. One small quibble; the buffet was often understaffed during peak periods. For e.g., you could spend inordinate amounts of time waiting for someone to show up at the carvery and slice the roast beef. Ok, one other small quibble: the coffee was bad. It was Italian Lavazza brand coffee; I don't know if the brand was the problem or if the problem was in the brewing, but either way, it was always rather weak tasting. The ship amenities left something to be desired and that is why we can't rate our experience higher than a B. Summit was recently renovated and the decor and finishings are first rate. Alas the style masks a lack of substance. Here are the problems: 1. A ridiculous number of lounges that are mostly unused and that offer mediocre entertainment; 2. Only two pools and only one of which was available for children. Oh and that pool was 4 feet deep; too bad so sad for the short kids. Did I mention that the official bather load of the small pool was 11? Perhaps the 200 kids on board could swim in shifts? I hear that the night shift had some vacancies. That said, our daughter loved the pool. Of course she is only six; not sure how much mileage she'll get out of it next time; 3. a paucity of amenities for activities. My wife thought that the gym was very well appointed (I studiously avoided it so I venture no opinion). There was a nice multi-purpose court on the top deck for basketball and soccer, a reasonable casino, and a benignly neglected shuffleboard court on deck 4 (please let me know if you find the missing black disks). There was also a rock climbing wall...not; mini golf...oops also not...skating rink....oops, well you get the idea. if drinking in an empty lounge isn't your idea of fun, bring lots of books and pirated videos or money for the casino. Speaking of books, there was a two level 'library' but there was nothing in it and the books don't circulate anyway. How about dropping a few subscriptions to Time Magazine and Sports Illustrated? When we were in Bermuda, the NCL Breakout was docked ahead of us. We could see the water slides and other amenities that they had. Too bad we couldn't do a shore excursion to the Breakout. 4. although I have some derogatory things to say about the lounge crooners, the one show we saw, an amazing juggler, was outstanding, if a bit short; and 5. The ship does offer a kids club, the "Fun Factory" but it is also short on activities and stimulation for the kids. Our daughter warmed up to it over the week, but its not that spacious or well staffed. The staff who were there appeared competent and responsible. and 6. the world's most boring shopping experience. Ok, so it was not like I was going to buy anything anyway, but why bother with a single half deck filled with stores that walked right out of the airport duty free, but with half the selection? On a related note, the 'upselling' on the cruise is relentless. Everything is included except for everything. You can never tell if the seminar/activity offerings are actual learning opportunities or just selling opportunities...actually you can tell; they are just selling opportunities. I don't mean to single Celebrity out b/c all the cruise lines apparently do it and its an important profit centre, but in the end a cruise is supposed to be a place where you should be able to let your guard down and enjoy yourself without always having to wonder what the angle is for the proposed activity. Its really a question of balance more than anything else. Celebrity offers excursions. We took a quick look at them, found them a bit pricey and saw Bermuda on our own. Its hard to see much value added from an organized excursion when the internet gives you all the access you need. Of course, taking a crazy expensive taxi to the caves kind of proved how wrong I was about that. Rookie mistake. My view might be different if we had multiple stops and shorter windows to do our visiting. . I think we would sail Celebrity again, but not until we've tried some other lines to get a sense of how it compares to them in price and amenities.   Read Less
Sail Date August 2014
Had a family cruise... with 7 cabins. Do not recommend Select Dining... especially for a medium size group. (We had 14 people). First day or so had issues with seating and getting reservations at 7PM. After this was settled, the overall ... Read More
Had a family cruise... with 7 cabins. Do not recommend Select Dining... especially for a medium size group. (We had 14 people). First day or so had issues with seating and getting reservations at 7PM. After this was settled, the overall cruise quality was fine. Have seen some comments regarding food quality. Found the variety and quality was fine... Only went to buffets for breakfast and lunch... Did not got to Qsine, but some of our party did, and they were pleased. Dining staff was very accomodating to one person in our party who had a severe food allergy. Gave him the next days menu, and he was able to order a day in advance, with the kitchen knowledgeable about the allergy. As we all had outside cabins... most of us had the drink package (some classic and some upgraded to premium). Service and drink qualities were fine. Re: Bermuda... try to find a different destination... it is a pretty place... but the island does not accomdate its tourists well. Effective the week that we arrived (both the Summit and the NCL Breakaway arrive about the same time on Wednesdays)... the Bermuda transportation had cancelled the shuttle busses to the beach... so that there was about a 2 hour wait for the bus. When you have about 7,000 arriving tourists, this is a really bad idea. We were treated poorly... The buses would not even fill up, to allow room for local Bermuda residents. Would strongly recommend go anywhere else! Read Less
Sail Date August 2014
At the last minute, after some hesitation, I booked a cruise on the Celebrity Summit to Bermuda. I traveled with my husband and daughter. Overall, the cruise was a fantastic experience, and I would certainly do it again. For a week, I did ... Read More
At the last minute, after some hesitation, I booked a cruise on the Celebrity Summit to Bermuda. I traveled with my husband and daughter. Overall, the cruise was a fantastic experience, and I would certainly do it again. For a week, I did not make a bed, cook a meal, answer an email, etc. I wanted to relax, and I surely did. The cruise was a chance to reconnect and spend some time with my family. The embarkation and disembarkation process was streamlined and swift. My only quibble was the line to pay for parking, as there was only 1 attendant on duty. We booked an oceanview stateroom, I thought we would be cramped in one room, but it was fine. The room was well taken care of, twice daily. The food was great, from the buffet to poolside burgers. one of my favorites was afternoon tea at the Aquaspa café (which I didn't figure out until day 4 or 5). We also enjoyed treats and coffee at Bacio. I was not happy with lunch and breakfast service in the main dining room. It was slow and unattentive. Dinner in the dining room was good, not great. We enjoyed a special night at Qsine, and it was delicious and very filling! The activities were fun, and Ken and Luigi were very funny! We did not get a chance to see all the shows or participate in many of the activities (maybe next time!). I did not use the outdoor pool, as it was always crowded, and I could not find a chair. The adult indoor pool and hot tubs were nice after 5PM. On the last day we discovered the showers and sauna by the indoor pool. We did not do any shore excursions, but we traveled around Bermuda on a bus and ferry pass. The barstaff was always attentive, and they could make a mean cocktail! My husband had the premium alcohol package. Our favorite was the Sunset bar on deck 10. So, I was happy with our cruise. We made a lot of friends, and met some interesting people. The staff is polite and I commend them all for taking such good care of us. Read Less
Sail Date August 2014
My wife and I (age 60,62) wanted to take three things off of our "bucket list"; cruise, visit Bermuda, and go scuba diving. Mission accomplished. I planned the cruise back in November after researching your reactions right here ... Read More
My wife and I (age 60,62) wanted to take three things off of our "bucket list"; cruise, visit Bermuda, and go scuba diving. Mission accomplished. I planned the cruise back in November after researching your reactions right here on Cruise Critic. Well done members! Keep in mind that this was our first cruise. The booking process was great and we lowered our price twice by watching for specials. I booked room 1103 in Aqua Class. Dry run- I did a dry run to Port Liberty the week before since I was never there before. The GPS had me do 3 wrong turns so it was a good 90 minute investment in time. Boarding process= A. Check in process was seamless and a bus took us to the ship. Something the sales person did not know. Lunch at Blu and room was ready by 1300 hours. Stateroom 1103 - A+ We loved the room but had two issues that were attended to. The toilet clogged once and the room safe's battery died and we could not open the safe. That took 30 minutes for staff to respond and open the safe. We nearly missed our bus. One would think that the suites would be at this level but nope, they are on deck 6. Deck 11 is closer to the pool and unless you need the extra room, we liked it on this deck. Aqua Class had great attendant service too. The room is serviced twice daily. Food-Very good but not great. We mostly dined in Blu. Very good service and good but not great food. Bistro on Five had excellent crepes for a minor upcharge of $7/pp. Worth the money. The buffet was a disappointment. Entertainment-very good. The Sin City comedians were a show highlight along with Ken Page. Overall- an excellent cruise. The weather coming back made the ride a bit rough. If I had to do it over again, I would not change a thing.   Read Less
Sail Date May 2014
We were in a Sky Suite and loved the way the bed was arranged so you could see out while in the bed. Our butler came by in the afternoon with tea and a small tray of food to choose from. The ship was spotless, the staff was always ... Read More
We were in a Sky Suite and loved the way the bed was arranged so you could see out while in the bed. Our butler came by in the afternoon with tea and a small tray of food to choose from. The ship was spotless, the staff was always cleaning and smiling. The carpet was so worn out in places it was like a cheap hotel. We also noticed a sewage smell in the hallway on deck 6, that went away when we sailed. The entertainment was standard cruise quality. I loved the movies that were offered, so after dinner we would just go back to the room and catch up on some movies we wanted to see. I did think the quality of the main show group was good. We like the Southern Caribbean, but noticed Grenada was our least favorite island, so our next trip will avoid that island. Usually we don't shop much, but in St. Thomas, we were the only ship in port and what deals! My partner is the bargain hunter, I thought you paid what they asked, silly me.. Read Less
Sail Date March 2014
We're a couple in our late 40's experiencing our first cruise. We are fans of All-Inclusive resorts worldwide. They have always been our vacation of choice. One of our trepidation's about cruising was a perceived feeling of ... Read More
We're a couple in our late 40's experiencing our first cruise. We are fans of All-Inclusive resorts worldwide. They have always been our vacation of choice. One of our trepidation's about cruising was a perceived feeling of confinement or crowded conditions. A friend suggested that we try the Celebrity Summit after his family had a great experience sailing on it last year. We arrived the evening before to ensure no weather problems would hamper our travel plans. Our immediate reaction to the Summit was a very positive one as we toured all the facilities, pools, Theater, restaurants, lounges and finally our cabin. We were excited about our itinerary this week. It included St.Croix, St. Kitts, Dominica, Granada and St. Thomas. We elected to take local cabs, find nice beaches, quaint restaurants and shopping areas to explore when the days became scorching hot. I was appalled at the man outside the ship taking pictures of passengers with baby monkeys. I am not entertained by animal exploitation, and to make matters worse, the monkeys had no fresh water. Animal humaneness should be strictly enforced if Celebrity allows this. The food was very good and far superior to what you would generally find at most all-inclusive resorts. We loved the Q'sine restaurant and we were very impressed. Fresh, unique concept where you choose your meal from a mobile tablet menu . We also ate a lot at the buffet, when we had a lot scheduled. We did not go to the Casino as my wife used to work in one in Vegas and we don't enjoy throwing away money. The entertainment was really good, caught some enjoyable song and dance shows. Loved "Sirens" and "Stars in their eyes". The Musicians, Will Foraker and Justin Wade were very talented. Unfortunately, we missed the comedian as our dinner was delayed that evening. The hypnotist blew us away with his show. Fernandez was hilarious and better than others that we have seen before in Vegas or University shows. We attended a few of his seminars also, very interesting stuff. The Cruise Director Kyle and his staff did a wonderful job keeping us busy throughout the entire cruise. We really enjoyed the Zumba classes and a much needed nap after that workout. We also enjoyed Dancing with the Stripes one evening. Most days we spent time in the Thalassotherapy pool, Great massage therapy in a pool. Highly recommend it! The Newlywed game is "old & tired" We've seen this at every all inclusive with the exact same questions...Time to retire it. All in all, we thoroughly enjoyed our Cruise on the Summit and will be definitely sailing Celebrity again.   Read Less
Sail Date February 2014
We're a couple in our late 40's experiencing our first cruise. We are fans of All-Inclusive resorts worldwide. They have always been our vacation of choice. One of our trepidations about cruising was a perceived feeling of ... Read More
We're a couple in our late 40's experiencing our first cruise. We are fans of All-Inclusive resorts worldwide. They have always been our vacation of choice. One of our trepidations about cruising was a perceived feeling of confinement or crowded conditions. A friend suggested that we try the Celebrity Summit after his family had a great experience sailing on it last year. We arrived the evening before to ensure no weather problems would hamper our travel plans. Our immediate reaction to the Summit was a very positive one as we toured all the facilities, pools, Theater, restaurants, lounges and finally our cabin. We were excited about our itinerary this week. It included St.Croix, St. Kitts, Dominica, Granada and St. Thomas. We elected to take local cabs, find nice beaches, quaint restaurants and shopping areas to explore when the days became scorching hot. We were appalled at the man outside the ship taking pictures of passengers with baby monkeys. We are not entertained by animal exploitation, and to make matters worse, the monkeys had no fresh water. Animal humaneness should be strictly enforced if Celebrity allows this. The food was very good and far superior to what you would generally find at most all-inclusive resorts. We loved the Q'sine restaurant and we were very impressed. Fresh, unique concept where you choose your meal from a mobile tablet menu . We also ate a lot at the buffet, when we had a lot scheduled. We did not go to the Casino as my wife used to work in one in Vegas and we don't enjoy throwing away money. The entertainment was really good, caught some enjoyable song and dance shows. Loved "Sirens" and "Stars in their eyes". The Musicians, Will Foraker and Justin Wade were very talented. Unfortunately, we missed the comedian as our dinner was delayed that evening. The hypnotist blew us away with his show. Fernandez was hilarious and better than others that we have seen before in Vegas or in our University days. We attended a few of his seminars also, very interesting stuff. The Cruise Director Kyle and his staff did a wonderful job keeping us busy throughout the entire cruise. We really enjoyed the Zumba classes and a much needed nap after that workout. We also enjoyed Dancing with the Stripes one evening. Most days we spent time in the Thalassotherapy pool, Great massage therapy in a pool. Highly recommend it! The Newlywed game is "old & tired" We've seen this at every all inclusive with the exact same questions...Time to retire it. All in all, we thoroughly enjoyed our Cruise on the Summit and will be definitely sailing Celebrity again.   Read Less
Sail Date February 2014
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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