4 Celebrity Summit Cruise Reviews for Entertainment Cruises to Caribbean - Southern

We had booked several months ahead as an anniversary cruise. That was before the hurricanes hit. Celebrity was no way ready to sail again after the hurricanes hit the Caribbean. Embarkation horrible at the San Juan airport. In ... Read More
We had booked several months ahead as an anniversary cruise. That was before the hurricanes hit. Celebrity was no way ready to sail again after the hurricanes hit the Caribbean. Embarkation horrible at the San Juan airport. In spite of us having paid for the ship transfers, we literally waiting in a line for 1.5-2 hours for the buses to arrive. Our cabin was sufficient, concierge class, but our bathroom smelled like urine from day 1. We reported it to the steward, he supposedly reported to his boss. We were told it would "take a few days" for it to be fixed which was a leaky toilet tank under the tile. We were never given the option of moving to another cabin and this ship was not by any means full. Shore excursions and ports: Barbados was basically a dump, very dull island tour. St. Thomas replaced with Martinique but them it was a national holiday and no shops or restaurants were open. Because the ship wasn't full we were able to change out some shore excursions for better ones. Service from our steward was just the basics not even enough shampoo/conditioner. Buffet food was very bland and we stopped eating there by the third day. The up charge restaurant we went to was very good but the charge was $45 extra per person. Disembarkation again in San Juan was a mess. The airport had people seated on the floors because not enough chairs. We were so glad to get home and will never use Celebrity again. This trip should have been canceled by the company. Read Less
Sail Date October 2017
My friends and I were so excited to book this cruise with ocean view staterooms next door to each other, four gals who love a great time and this music we grew up with. This was the first cruise for all four of us so we have nothing to ... Read More
My friends and I were so excited to book this cruise with ocean view staterooms next door to each other, four gals who love a great time and this music we grew up with. This was the first cruise for all four of us so we have nothing to compare it to, but I can tell you I will not likely be using Celebrity again. The boat was great, stateroom was cozy, but they didn't separate the beds so my friend used the pull out sofa the first night. The next day they said they didn't get the message to do it and apologized. The music was fabulous, but the scheduling of performances overlapped too much so we couldn't see some of the acts we wanted to. Top names were scheduled to perform at the same time in totally different areas on the boat. That should have been planned better. The food was great, but for the price of the trip, you would have expected to get at least one dinner where lobster was an option. But it wasn't unless you paid extra to go to one of the exclusive restaurants. Buying a beverage package was also necessary due to the fact they automatically add an 18% gratuity on each drink, so a margarita might cost $10. The $45 per day drink package had the gratuity added just once, so having just 5 or 6 drinks per day made it pay for itself, which was easy to do especially being at sea so long and staying up partying until the wee hours of the morning. As far as onboard experience at sea, it was excellent. There were bars and food readily available without waiting. And servers walking around to take orders and returned quickly with your drinks, even at the concerts. We saw amazing original artists: Peter Frampton, America, Ambrosia, Little River Band, The Orchestra (ELO originals), Orleans, and Christopher Cross, to name a few. Scheduling of shows made it impossible to see Firefall, Player, or Stephen Bishop, but the artists were wandering around the ship and were readily available for pictures and autographs before and after the shows. They had meet and greet sessions for many of them too. Christopher Cross was disappointing and many left during his show. But everyone else was great, including cover performers for The Bee Gees, Eagles, Cher, Stevie Nicks, and many others. The shore excursions in Cozumel and Key West were good. We did the river cave tour in Cozumel and the pub crawl in Key West. We didn't know we had to be packed and leave our luggage in the hallway before bed on the last night, so we were scrambling to do this at 1am which was very inconvenient. They didn't communicate this until that last night and we had to go to our dinner and show so we didn't have time, nor the inclination to do so as we would have wanted to change clothes and pack our evening attire after the show anyway. I had packed a travel iron in my checked bag which was confiscated and I was given a ticket to get it after we got back. So when I went to security to get it they said they had to bring it from the other pier and it would be about 10 minutes. Forty minutes later I asked again and they said it would be about 10 minutes. They should have known what dock we would be arriving at and bring everyone's confiscated items before we got there. I was frustrated and left without my stupid iron, it wasn't worth the hassle or the wait, but that was very disorganized and unacceptable. I wasn't the only one who had something confiscated, so they should have had those items waiting for us when we got off the ship. I will definitely go cruising again, but not with Celebrity. This was a unique experience because of the music, but not something I will do again. Read Less
Sail Date March 2017
We are very disappointed with the vacation; the selection of food was horrible and left much to be desired. The food was really, really bad at the buffet. Other than the worn out and basic offerings like, pizza, fast food and sandwiches, ... Read More
We are very disappointed with the vacation; the selection of food was horrible and left much to be desired. The food was really, really bad at the buffet. Other than the worn out and basic offerings like, pizza, fast food and sandwiches, there was only salad, pasta, chicken and lamb every day – no roast beef, prime rib, pork chops or ham on the bone or any other kind of quality beef..UGH! They did have minute steaks but were mostly fat and gristle. The executive chef should reconsider and compare this food to other cruise lines, I dare say Carnival and NCL. Most of the food in their buffet was in crock-pots so this made for a unappealing presentation. We tried breakfast at the buffet one morning and were confused because the eggs looked like macaroni and cheese. Thank goodness for Blu - I just wish that their menu selection was not so limited. Dave was the jewel in Blu last year and was painfully missed this year. Jolanta, Antonio and Rolando in Blue were the jewels this year. We did not eat in the main dining room so we cannot comment on their menu. Entertainment was basically nonexistent, difficult to find and most really boring. Ship is looking worn out with dirty and stained carpeting. The bars also looked tired and at times very smelly. We were on the 11th deck and the age showed drastically. Not the premium vacation they claimed and we hoped for. I put down on our reservation that we were celebrating our 19th wedding anniversary and no special attention was given (like the previous year with the cake and champagne). I didn't realize that Celebrity does not even give return guests a special reception, like other cruise lines. Captain Kate and her officers are to be commended for their dedication to their guests - they walk throughout the ship with a smile and always greet you and stop to chat. Sadly however, I cancelled our cruise on the Summit for next year and will rebook with NCL since our cruise on the Dawn this year was simply fantastic in comparison to this cruise. BTW - St. Thomas stop is now at a container port in Crown Bay Marina. Celebrity has signed a 10 year contract with this port which just began this year. They charge $4.00 pp to take you downtown for shopping or $7.00 pp to go to Havensight (the old cruise dock). Read Less
Sail Date November 2016
We were excited to return to the Summit and do the Blues Cruise again. It was like night and day. Musicians were awesome, fellow cruisers a blast. No problem there. But, the service was horrible. Except for Nehemiah at the Pool Bar- ... Read More
We were excited to return to the Summit and do the Blues Cruise again. It was like night and day. Musicians were awesome, fellow cruisers a blast. No problem there. But, the service was horrible. Except for Nehemiah at the Pool Bar- he was tremendous. We had Aqua Class, the same as the last cruise in 2012. The Blue Restaurant was fine. The Italian - forget it! Do not go, worst food and even worse service. Worst service I have ever experienced anywhere in the world. Literally. Buffet - forget it! Gross, except for the fresh fruit. Our room steward was nonexistent. We never saw him but a couple of times. The late afternoon "snacks" were ridiculous - 4 raisins and 8 potato chips? Five requests for a cup of tea and never got it. Although I got the hot water once - no tea bag, just water. The ship has deteriorated - rust everywhere. Scratchy towels, and we never used the "plush" bathrobes as they had been washed far too many times. The couch in our cabin was filthy and falling apart (you could see inside it!). Curtains to veranda were tattered and frayed and didn't open or close properly. Everything in the fridge was warm.. Tried a Heinekin beer...too warm to drink. Left it out with a note and was still charged (even though we had beverage pkg.) Room Service never came through for us. Gave up entirely on that - which was also included with Aqua Class, but became a point of frustration. We will not return although we will regret missing all the great music. Pool area dirty with chairs far too uncomfortable and worn. Same chairs as four years ago, gee, at least get some new cushions. It was really sad to watch people try to sit in them, or get up out of them. Saw many people fall which was horrible and a lot of people having to be "pulled" out of the chairs with the aid of a friend. Same thing for the buffet cafe chairs - you could see how the cushions were so worn they were hollowed out. I do not enjoy giving a negative review, and I have only posted a review a few (three?) times, when I was extraordinarily pleased with a local restaurant or service. This is my first time ever posting something negative. Embarkation quite smooth, disembarkation was a nightmare. Everyone just seemed to be saying, "but, where do we go?" Luggage transport perfect, but I just now received my luggage tags (December 22) for our (prior) October 28th cruise! Made me laugh.. We had quite a wait at the airport after the cruise and ran into a number of people from the ship and the overall summation was "what the heck? what a disaster"."Worst service ever." "What happened to the ship." Too bad, as it was truly awesome four years ago. But really, people, please TRAIN YOUR STAFF and please, please CLEAN and freshen up your ship.. I am sad at how disappointed we were. Really sad. Read Less
Sail Date October 2016
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.6
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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