28 Celebrity Summit Cruises for the Disabled Cruise Reviews

I choose this ship because of the Itinerary. 3 days in Bermuda. The ship has been completely refurbished and not too big and easy to get around. And there were not many children. Food was fabulous. Tried all restaurants and my ... Read More
I choose this ship because of the Itinerary. 3 days in Bermuda. The ship has been completely refurbished and not too big and easy to get around. And there were not many children. Food was fabulous. Tried all restaurants and my favorite is the Tuscan. I would highly recommend this for couples, singles and groups. I would not recommend this cruise for children. There is a children's club but not much else to do for them. Being in a suite level was really nice. You have your own suite restaurant, Retreat Lounge and Retreat Deck. We used these areas a lot. Service was great and staff were mostly very friendly. Our favorites are: Alexandra in the Retreat Lounge. Also David and Boom Boom in the Martini Bar. Rhiannon our Retreat Concierge. Carlos, our Butler. Silas, the bartender in the Retreat Lounge. It was a pleasant experience and I would highly recommend this ship for Bermuda. Read Less
Sail Date May 2019
We had sailed on Summit before, been to the ports before, but the chance to sail on an UPDATED Summit at an amazing price was too good to be true. The ship looked amazing. They kept the best parts and added many more. Our room was ... Read More
We had sailed on Summit before, been to the ports before, but the chance to sail on an UPDATED Summit at an amazing price was too good to be true. The ship looked amazing. They kept the best parts and added many more. Our room was light and airy. At first I thought our handicap accessible was smaller, but once in it, the area was comfortable with more than adequate storage. The main dining room was heavenly. We were a large group, close to 20, and all agreed the changes brought new life into the ship. The one thing that always was fantastic when traveling on the Summit was the staff. Thank goodness that is one item that did not change. Oh, did I mention food? Outstanding! A group of us had dinner in Qsine. Oh, we joked about the very small portions, but yet we all joked about how full we were by the end. Thanks to our excellent waiter Solomon, our choices were just right and satisfied all 8 of our varied tastes. My one complaint- cruise was WAY TOO SHORT. But it did leave us with a desire to come back again soon for a longer trip. Read Less
Sail Date March 2019
This was my dream cruise for 17 years not knowing it was even a luxury cruise. Then, my dream came true as of this past cruise. The double handicap interior stateroom was the most beautiful and largest stateroom in the interior category ... Read More
This was my dream cruise for 17 years not knowing it was even a luxury cruise. Then, my dream came true as of this past cruise. The double handicap interior stateroom was the most beautiful and largest stateroom in the interior category (get it before they do a complete makeover in 2019)...plus, we had our own padded headboards (per bed) unlike many other cruise lines. Thelma, our room stewardess was so wonderful and underrated...she deserves to be a butler someday. she made sure that everything was absolutely perfect. As for the food in the main dining room, the food was so excellent...I just had to get a recipe or two. The spa café was nothing but perfect and the buffet was decent (except for afternoon tea when the food was excellent every single time). The specialty dinning was excellent but Tuscan Grille and a Taste of Film were the best out of all of them. Tuscan Grille made me feel like I was in Italy without having to go there. Taste of Film was spot on...I saw Chef and they made their own twist on dishes from the film. As for the Spa and Fitness center there, I have been to better places than that except for their indoor spa pool but maybe next year when they do the ship over I will fully utilize it. The indoor and outdoor pools were amazing. You just have to see any of their shows but most especially..."Chandelier" where they do a good show within the whole nine yards including aerobatics. Of course, I did plenty of shopping during this past cruise but St Martin is the best place to shop for duty free alcohol and liquor. The Cruise Critic event at the casino was spot on despite not winning anything but I had a great time...the casino on this ship's pay out was decent but not as much as the main land casinos. As for the shore excursions, we did everything from the cruise line. In St Martin, we did the St Martin Beach Rendezvous as our first shore excursion. We had a wonderful tour guide and she showed us the entire Dutch side of the island. After that, we went to Simpson's Bay Beach that had nearly crystal blue waters except for the seaweed. The tour included a tour of the Dutch side of the island, a welcome drink (alcoholic or non-alcoholic) fruit punch, beach chairs (umbrellas were only $4 extra), authentic food with either an alcoholic or non alcoholic drink and an extra tour with transportation back to the ship. I was upset that Kon Tiki boat tour was undersold but at least my roommate was getting a little better. She wanted to do Magen's Bay but if we did it outside of the cruise line, we would had to pay more money and so we did the Magen's Beach Getaway in St Thomas instead. We had a tour and then we went to the beach before going back to the ship. As for the grand finale shore excursion for this cruise in San Juan which also included transportation to the airport, we had a wonderful tour guide named Hugo and he gave us a basic tour of San Juan before our Bacardi Factory Tour. Plus, we had a blast throughout our time in San Juan. Would I recommend this cruise to anyone? Yes. This cruise has great value. You will be well fed. You will be well entertained. You will end up shopping until your drop. You will be well traveled (depending on which shore excursion you pick). But would I go on this cruise again? Maybe. Read Less
Sail Date October 2018
Embarkation was seamless. Arrive after 11, and it’s a walk on. We used handicap to disembark. The helper was pleasant and made it easy. The cabin was clean but worn. Plenty large enough and the stewards were very attentive. ... Read More
Embarkation was seamless. Arrive after 11, and it’s a walk on. We used handicap to disembark. The helper was pleasant and made it easy. The cabin was clean but worn. Plenty large enough and the stewards were very attentive. In Aqua class, all meals were in BLU restaurant. They have a good selection, and we found no Ned for specialty dining. The staff was great and the wine steward was very knowledgeable. On the first morning, room service was disappointing, but was corrected the next day. Used the gym everyday. It was good. Everything I needed. We’d seen the shows before, so we enjoyed them as expected. We did no shore excursions. We have family and friends on the island. But the selection was good. If time allowed, I would have done the bike tour. Let me start with "I really like Bermuda", but you need to understand that, after the below, it's now a love:hate relationship. And, I firmly believe that Bermuda Tourism and the Dockyards Management don;t care at all about the tourists. Let me walk you through it. We had a nice day with family and friends in Hamilton. Great Grandma was with me, and she is 93 (a spry 93). So we had lunch and then took the ferry back to the Dockyards, landing around 4:00. And now it'll all go wrong. First, she needed a bathroom. There is one public bathroom that I had to ask directions to, since it isn't well marked. It's between 2 buildings, recessed in an alley behind a restaurant. Oh, and it's not Handicap Accessible. And, it's 20-30 yards in the wrong direction, assuming on a cruise. Next, it's 90+ degrees, and I wanted to get her some shade and water. At 4:00, there wasn't any where to find a bottle of water. I can find fudge and run swizzles. But a bottle of water... not so much. No public fountains. So, we decide to go back to the boat. There is usually a nice shuttle that runs right to Celebrity from the ferry area. But, there is a one year (never be done in a year) upgrade to the docks by Celebrity, so the shuttle isn't running. They told me there is no place to turn around. I suggested the parking lot where the paid tour buses turn, but nope (I guess the free shuttle vs. paid bus conflict went to the buses). So we had to walk. We though we'd bench hop. But the benches are metal in the sun, with not a hint of shade. And once you get 1/2 there, there are no benches. A little shade, if you can stand. I now have an exhausted, thirsty senior, but I can get help from the ship, since it's on the other side of customs. We get through customs and into a shade area. Where i can get here water and cold compresses. But, the ship attendees seeing her distress stood there mute. I had another passenger go get the wheelchair. Which they finally got. Even then,no one offered any thing outside, I'll help you get to the room. A lot of water, shade and rest, and she recovered enough to eat, and spend the next day relaxing on board. I complained vehemently to Celebrity who told me they could do nothing, since it was BTA's responsibility. If it was costing my company money, I'd have found a way. And, I got caught up in the assignment of blame cycle. So, I'm blaming everyone. What could they have done? Added 6 benches with shade and some shade to the one already in place. That wold take care of 1/2 of the issue. Water misters are cheap and would provide cooling. I mean this in not a third world vacation or country. The tech is there and cheap. It is a lack of caring and will that causes these issues, So, there you are. We're avoiding Cruises and the Dockyards until I'm can see some resolution. But right now, all I can say is Bermuda/BTA doesn't care about their tourists. Go somewhere else. Read Less
Sail Date August 2018
I purchased a martini flight and wine tasting in advance. Fortunately I brought the payment confirmation from Celebrity but they initially refused to honor them, requested paper work then “lost” paper work but I was on to them by then ... Read More
I purchased a martini flight and wine tasting in advance. Fortunately I brought the payment confirmation from Celebrity but they initially refused to honor them, requested paper work then “lost” paper work but I was on to them by then and had photographed it before turning it over - they eventually gave me what I paid for but I wasted hours arguing with them. It was a very annoying way to spend my trip. Also watch the bill I had over $500 in bogus charges I had to go to guest services, again wasting my time, to fix. On the plus side, the pools are refilled daily and are clean. Food was fine to excellent, highly recommend the Tuscan Grill. The staff was generally nice and the excursions we participated in were fun. I particularly recommend snorkeling the ship wrecks and horseshoe bay beach although for the latter the ship transfer is absolutely the most expensive way to go but we did it the last day to ensure we didn’t miss the boat. We had a handicapped cabin as my Dad is in a wheelchair it worked well for him.60 Read Less
Sail Date July 2018
This was our first Cekebrity cruise . Having done 35 cruises we heard how good Celbrity was. Service and food were great. But getting in to the resturant was a nightmare. we tried to make reservations each night to be told we could not.But ... Read More
This was our first Cekebrity cruise . Having done 35 cruises we heard how good Celbrity was. Service and food were great. But getting in to the resturant was a nightmare. we tried to make reservations each night to be told we could not.But yet waiting for a table every night people walked in saying they had reservations. How did they get them? Also during a show in the lounges, we were sitting with a couple who the wife was handicapped. When the show started some passengers were told to siit on a ledge right in front of us When we told the officers we couldn't see now they said too bad and the passengers can stay where they are. Entertainment was ok even though the sprouting shows made no sense. They service was still great despite the flaws already stated Cabin was good with a lot of storage available Read Less
Sail Date May 2018
Overall I had a good time with Celebrity Summit. Although it could use room for improvement. The communication between the ground and onboard staff needs to be improved. When I booked my cruise, I explained that I needed to be able to ... Read More
Overall I had a good time with Celebrity Summit. Although it could use room for improvement. The communication between the ground and onboard staff needs to be improved. When I booked my cruise, I explained that I needed to be able to connect my iPhone and Laptop to the internet at the same time. The sales man did research and let me know it was possible then sold me the package. However, once onboard this was not the case. The staff allowed me to have 2 account without additional costs. Regarding the restaurant Sushi 5. The sales men misrepresented that the Japanese chef Yoshi would be making authentic sushi. However, I was informed the manager that the chef was from the Philippines and not Japan. The manager made it up to me by not charging me the a la carte price. Another issue was my on board account, they charge me for items I didn't purchase. However, the guest relation rectified the situation, but it made my vacation a little stressful. The last issue has to do with the off shore excursion. when I booked my cruise I was informed that it shouldn't be an issue, and that I needed to speak with the accessibility department. The accessibility department informed me that they couldn't assist me due to liability issue. Later on the cruise manager informed me they could do a refund but I book a flight that was nonrefundable I am a blind member. I normally need a guide. For one of the excursions the driver could not get out of the bus to hold my arm. I had to rely on a good Samaritan who assisted me although she was not under any obligation to assists. They informed me that they were not in charge of off shore excursions. I would like for them to take guest disability under consideration and make more accommodations for the guest. Read Less
Sail Date April 2018
Our first Celebrity cruise. We have been on 25 cruises now With Royal Caribbean, NCL, Hal, but mostly with Carnival. Embarkation went really fast. Arrived at Cape Liberty port just before 1p.m., dropped the bags, parked and was on board ... Read More
Our first Celebrity cruise. We have been on 25 cruises now With Royal Caribbean, NCL, Hal, but mostly with Carnival. Embarkation went really fast. Arrived at Cape Liberty port just before 1p.m., dropped the bags, parked and was on board in about 20 min. No lines anywhere. Once onboard the cabins were ready, so we were able to drop off our carry on and headed for some lunch. Cabin was fine, a 3rd deck accessible cabin, 3018. Near the front near the elevators, no issues with noise. Cabin steward was somewhat lazy, is all I can think. My wife (because she is not well) has to sleep a significant amount of time. I think he was using this as an excuse to not make up our cabin. Even when we were out of the cabin he would just slip the bulletin under the door and not tidy up. He did up the cabin maybe 3 times during the cruise (not including the embarkation or debarkation day). The thing is we just didn't care. It didn't affect our cruise, it just left a poor impression. We have never seen this sort of thing before. I am not giving him a very good rating on the survey. I have read many comments on the Celebrity threads where people are trying to suggest that X is a cut above, well it isn't always the case. Dining was a bit of a nuisance as well. An early fixed dining time was not available. So when we went on the first evening we were given a pager. It took a little over half an hour to be seated. This doesn't work well for us. They did advise us that we could make reservations. I thought that making reservations for an anytime dining system was redundant, but we didn't have a choice without having to possibly wait every night. So when I asked for the next night, I was told the earliest available time was 8:30 p.m. What I finally understood after asking, was that they would book reservations from 5 p.m. to 5:45 p.m. then they would reserve for times after 8:30 p.m. So you could arrive at 6 p.m.(or later) but if the reservations have filled the restaurant, you would be out of luck. By the way, I did ask about getting an early seating assignment, but there was a wait list for that (no surprise). No problem booking the day before, you would be able to book 5:45. So every morning (they wouldn't allow reservations more than a day in advance) if you call, you would be able to get a 5p.m.,5:15 p.m., 5:30 p.m., or 5:45 p.m. Sounds somewhat like fixed dining to me, the drawback would being that you are required to call every day, the benefit would be that if you couldn't make it at your reserved time, you could arrive at anytime, but would likely have to wait, unless it was after 8:30 p.m. So, not a big deal, just something you might want to know. I imagine if you were on an European sailing where people are more likely to dine later this wouldn't be an issue. The food itself...I know very subjective. I am sorry, I wasn't impressed. It is only the fault of people who praised the cuisine on the Celebrity threads, making it sound like we might be enjoying better choices and taste sensations. Everything was good, but both in the MDR and in the buffet areas, there was nothing that stood out as special, I would say that on the whole,the food preparation, presentation and choices are better on both HAL, and Carnival. I do have to say that I was disappointed with the desert (pastry) choices.There were a number of options that I did feel were better, such as the grill where they would prepare a steak, chicken, pork chops, or fish fillets for you. I did really like their pizza, but I am to cruising to eat a pizza. They had a nice selection of ice cream and cookies, as well as a great selection of teas. The coffee was as bad as any other cruise line. Nice pools and hot tubs available. At busy times there was some chair hogging, but we were always able to find some chairs. The ship was laid out nicely, nice bars and lounges. Store selections were OK, about what you would find on most ships, (including the ominous Park West sales teams). Casino was nice, a bit crowded but had a good selection of table games as well as slots. I am not sure if I understood right but you need cash to play the slots, you can't draw from your account. Put your card in, put your card in, when you are done you get a printed chit like a land based casino. I didn't pay much attention, but it looked like if you wanted to charge your account for funds they were charging 5%, and it looked like you couldn't use your OBC for this purpose. Someone on the Celebrity threads also made the comments about how they don't make too many "announcements" like some other cruise lines. Well what I didn't think of until it happened, those other cruise lines that do make those announcements don't pipe them into the cabins unless they are urgent. I don't know if this is the case on all the ships but it was on the Summit. Wonderful captain Kate liked making her announcements at 10 a.m. immediately followed by the cruise director who would give a rough rundown of the days activities in case you forgot to read them already. Now, a lot of people would think that 10 a.m. isn't too early, but when you have a time change where that 10 a.m. is more like 9 a.m., it is very nice that our captain is up and about, but there is no need to disturb the guests for an announcement that is not even time sensitive. Please, these announcements do not need to be piped into the cabins unless there is an emergency. Entertainment, was varied and good compared to what we have experienced in the past. Some entertainers might not be for everyone's tastes, but there was something for everyone. Bermuda...this was our 3rd. time to this beautiful island and it was a great visit this time as well. The Bermuda threads will give you all the information you would need. Online searches will also show you the many choices you have for activities on the island, as well as shopping and dining. Finally...debarkation. Went pretty well for us...right on time (we were # 6 tags and started getting off the ship at 9 a.m.. I did notice a lot of people doing self debarkation. The area they were waiting wasn't large enough to accommodate all the people. One thing that seemed a little different for us was that the regular dining venues stopped serving food at 8 a.m. So you really get moving early, if you wanted breakfast. Read Less
Sail Date May 2017
We choose this particular cruise and ship because we wanted to see Bermuda. The Summit is a 91,000 ton ship with around 2,000 passengers which makes this ship less crowded and easy to get around. The ages on the ship for this cruise ... Read More
We choose this particular cruise and ship because we wanted to see Bermuda. The Summit is a 91,000 ton ship with around 2,000 passengers which makes this ship less crowded and easy to get around. The ages on the ship for this cruise was 90% elderly and 10% 50 years & younger. Very few children could be due to the time of year. The taxi ride to the ship was $48 for two people and Celebrity charges $57 for 2. The taxi takes around 25 to 30 minutes to reach the ship from Newark Airport. We arrived to the cruise terminal at 10:30am and was able to check in, But they wouldn't let us go onto the ship until 11:30 am. The rooms were not ready until 1:30 pm. We had a Aqua Class room which means we could eat at the Blu Restaurant. We were surprised to see that they wanted us to come to dinner the first night from 8:00 to 8:30. We declined to do this since we don't like to eat so late. The second night we went at 6:30 and had to wait 30 min. to get a table but it was well worth the wait. The food in Blu is wonderful with an excellent wait staff. The problem is there are mostly two top tables pushed close together so you feel like you have to talk to the guest sitting so close beside you. They do have 6 top tables and sometimes they will ask if you want to share a table. We choose to sit at the two top and most nights we got the same table and waiter which was nice. On the first evening chic night they stated in the Celebrity Today paper that ALL guest were asked to follow the dress codes and that they were in effect from 5:30 pm in all restaurants and the Celebrity Theater during evening performances. It stated that no shorts and flip flops were allowed in the evening hours and they said this was as a courtesy to the guest. Of course we thought this was ridiculous and went to Guest Relations about this crazy dress code. First of all WE are the guest and WE are on vacation and should be able to walk anywhere on the ship with shorts and flip flops except for the restaurants. When we spoke to Guest Relations about this he actually said he would feel uncomfortable even going to the Casino in shorts on the Evening Chic night. We really didn't think this policy should be upheld. Usually after every dinner we change back into our shorts and walk around the ship and go to the Casino. We are on vacation! I would have to say this was our only issue. Everything was great and Captain Kate was awesome. A real people person and you would see her around the ship a lot. We looked forward to her daily announcements. Bermuda was beautiful. Easy to get around and some of the most beautiful water I have ever seen. Tickets for bus and the Ferry to Hamilton and St. George are easy to get right after you exit the ship. Very friendly people will help you with this. The Ferry to Hamilton takes about 20 mins. The Ferry to St. George takes 1 hour. But this is all by water and if you want to see some of the town then take the bus to Hamilton. It's the number 7 bus to Hamilton and takes about 20 mins. It does make stops along the way but you see the homes and coastline. We did both. The Natural Museum of Bermuda located 5 min. walk from the ship. A must see with lots of History. The Commissioner's House is located here as well and you can walk thru three floors of exhibits and have spectacular views of Bermuda. Dolphin Quest is also located on the property and you can sit and see the Dolphins. Price of admission to see all of this was $15.00 per person and you should expect to spend about 2 or 3 hours here. Bermuda has lots of water sports and beautiful beaches. Horseshoe Bay and Tobacco Bay to name a couple. We will take the Summit again and will go back to Bermuda. Read Less
Sail Date April 2017
My sister choose this cruise because she and her husband had been on the Celebrity Summit 5 years ago and said it was amazing. We ate in the dinning room three times and the food was so so. The food in the Ocean Cafe was great, all ... Read More
My sister choose this cruise because she and her husband had been on the Celebrity Summit 5 years ago and said it was amazing. We ate in the dinning room three times and the food was so so. The food in the Ocean Cafe was great, all staff were very friendly and remembered us each day. We ate at the Tuscan Grille once and the food was to die for. Thanks Volkan, for entertaining us! The room we had was wheel chair accessible. The room needs major up dates. Their was three of us in the room and I really didn't think I was going to sleep on a pull out chair. Very hard to get in and out of without scraping your legs. Also one morning the inside of the duvet was open and their appeared to be blood on the inner blanket. I took a picture and we showed guess services. It was dealt with right away. They claimed it was grease from folding up the chair. But after getting home and down loading the picture, it's blood, you can see where it was starting to clot. I might have had this against my face all night. Yuck. Our room attendant Melvin was great and got us the wheel chair and raised up toilet seat from my mum. Most nights our pjs were arranged neatly. The bathroom had a few rusty spots and an area that needed some tile repairs. The entertainment was great. We saw the Tenors of Rock Twice, two different comedians that were both funny and lots of singers and dancers. Dean from Liverpool was great at hosting the trivia. Although the music trivia and general knowledge were held at the back of the ship by the SunSet Bar and made it very hard to hear. The ice machine was always grinding in the back ground. I must also note that the music played in the Ocean Cafe was loud and over barring. We almost had to shout at each other. We only did one excursion to St Maarten Butterfly Farm. Our tour guide was Danny and he was very knowledgeable and answered all of our questions. This was my first cruise, I would cruise again. But with a different cruise line. Read Less
Sail Date April 2017
I sailed on the Celebrity Summit last week for the "Rock and Romance Cruise' which was a charter hosted by StarVista Live. I require a wheelchair accessible stateroom and I was not impressed with many of the aspects of our cabin. ... Read More
I sailed on the Celebrity Summit last week for the "Rock and Romance Cruise' which was a charter hosted by StarVista Live. I require a wheelchair accessible stateroom and I was not impressed with many of the aspects of our cabin. The size of the room did not allow a comfortable amount of space for maneuvering my chair around the cabin. The bed was 3 inches lower than the height of my wheelchair seat (should be even) and thus, I was unable to get into or out of the bed without assistance each time (typically I can do this unassisted 100% of the time), the ramp leading to the balcony was blocked by the bed, so, again, I required assistance to access the ramp to get to the balcony. Then, the roll-in shower in the bathroom--the fixed seat that I require to use in the shower was on the opposite wall from the water controls, thus requiring assistance each time I took a shower. I am an independent woman that prides myself on not needing much assistance from my husband or traveling companion, this cruise, because of this cabin, was very frustrating. The rest of the ship had obstacles to the manual wheelchair-user EVERYWHERE! At each doorway, there was at least one, sometimes two, 2-3 inch high thresholds that required that I pop a wheelie to get over or risk falling out of my chair if I hit them without doing so (not being dramatic here). On top of that, I believe I only saw one automatic door way on the whole ship, when I am used to automatic doors at all entrances/exits. Continuing with my rant about lack of wheelchair accessibility, there is a really cool Rooftop terrace on this class of Celebrity ships. It is up on Deck 12, which is only accessible by a stairway and a hard to find wheelchair lift. I know about this lift as I first saw it on the Celebrity Infinity when I did a site inspection of it last June. I was excited to see it and use it to access the Rooftop terrace...but no, didn't work, no signage either. There was a worker cleaning it, I asked it I could use it, he advised it did not work. I asked when it would be fixed or worked on, he didn't know (apparently there is no intention to fix it). I saw a sign near the lift to call for assistance in using it. I called and asked when it would be fixed, they did not know either. Not cool. It did not work for the entirety of my cruise. On top of all of the physical issues I had getting around the ship, I signed up for an excursion in Cozumel, the "Wine and Chocolate tasting" excursion. The morning of, I sent my husband to the Shore Excursions desk to ask what kind of transportation was involved. If it was a bus, we were planning on taking a taxi. The Shore Excursion representative told him "that tour is completely inaccessible to wheelchair users'...disappointed, we then had to cancel the tour that we had pre-booked with our two friends. When we took the tickets back to the desk to get a refund, I spoke to the same rep, he repeated that the tour was completely inaccessible that there was 'no way we could have taken that tour'...ok fine, until our friends came back and told us there was absolutely no reason why we couldn't have taken the tour, that the vendor had ramps available and was ready, willing and able to accommodate a guest in a wheelchair...SUPER FRUSTRATING! Lastly, the rest of the ship was tired looking in decor and there were many areas in which handrails were missing, or things/fabrics were ripped... I sail a lot on many different cruise lines and had a higher impression of Celebrity prior to this cruise, I feel they need to send this ship to dry dock for updates, STAT! Read Less
Sail Date March 2017
This was my third Celebrity cruise this past 12 months, the other two being transatlanitcs. I do like re positioning cruises for the value. Sometimes the ports are important to me sometimes not. I live a 2 hour drive from the Bayonne ... Read More
This was my third Celebrity cruise this past 12 months, the other two being transatlanitcs. I do like re positioning cruises for the value. Sometimes the ports are important to me sometimes not. I live a 2 hour drive from the Bayonne cruise terminal so flying only one way was very enticing. Embarkation went smoothly as we arrived around 1:30 after all the early birds. Our cabin - 7032 (Accessible) was very far forward. I will never ever take this cabin again nor can I ever recommend this for anyone who needs to use a wheelchair or scooter to get around. Although very spacious it is a TERRIBLE TERRIBLE cabin. I was stupid to reserve this cabin. The food was very good. Breakfast and lunch in the cafe had some weak items but anything cooked to order was excellent. For lunch the freshly cooked salmon was fantastic. We only used room service for dinner - one reason we like Celebrity is that you can order dining room food this way. All meals were delivered promptly with few mistakes and were all delicious. Beware of salads with no dressing - seems to be a Celebrity signature! We always asked for oil and vinegar. This ship's Cafe Al Bacio was excellent - much better than my last two Celebrity trips. Entertainment and activities were plentiful.. Shows were typical. The casino had $10 minimum tables and was not busy. This really is too high for a cruise ship. The slot machines were pitiful also. Spa prices are indeed expensive - even the in port prices. The guest relation staff were incredible. I had some issues that were resolved that saved our cruise. I cannot say enough about these people. Around the ship everyone was happy and helpful. I had two bad experiences. My cabin steward was the absolute worst we have had over 30 cruises. Not a nice man, never said hello and always made us feel like we were a bother if he was blocking the hall. There was another cabin steward down the hall who was miserable. He would see us coming down the hall with a scooter and refused to move anything that was in the way - I had to do it and HE WATCHED ME. This happened on 3/6 days. Pathetic. The liquor and cigarette prices were good as usual. There were some good deals in the other shops also but many items I felt were too expensive. We only had two ports - St. Maarten and St. Thomas. I have been there before and only got off to shop and walk around. I was disappointed in St. Thomas where we docked - Crown Bay. Havensight is much better. Disembarkation in San Juan was excellent. Lines for non wheelchair assistance however were very long so keep that in mind when booking flights home. Overall a really good time. My bad experiences only made a 5 star cruise 4 stars. One other item for discussion. This class of ship is terrible if one needs a wheelchair or scooter to get around. Doors to cabins do not open automatically nor do the doors to go out on deck 4. This makes one person totally dependent on someone helping them. Public Accessible restrooms also cannot be opened automatically. The ship is laid out well and even full the elevators were rarely crowded. I will be on this ship again for sure. I know I tend the accentuate the negative but I do this as I try to keep it real. Read Less
Sail Date October 2016
I traveled wth my mother who is 81 and I'm 54 . This was a repo cruise from Bayonne NJ we had three days at sea with a stop in St Martin and St Thomas . This was our first cruise with Celebrity my mother had to use a cane for this ... Read More
I traveled wth my mother who is 81 and I'm 54 . This was a repo cruise from Bayonne NJ we had three days at sea with a stop in St Martin and St Thomas . This was our first cruise with Celebrity my mother had to use a cane for this trip and the cruise line was very helpful with getting her in the handicap line for boarding the ship . We were able to board after the people who were in suites. For disembarking they had wheel chair assistance from ship to cab which was a blessing because my mom's mobility got worse during the trip. We were in room 9008 our stateroom attendant was Bambang he did a great job with keeping room cleaned and providing ice for us etc. He even cleaned the balcony Windows . I've been on many cruises and I would have to say this cabin was the best , even though it was an older ship . I did not notice any damage to this cabin whatsoever it had a lot of storage space and we only had to go up one flight for the buffet and spa. The ship as a whole was very beautiful and was easy to find where everything was if you are directionally challenged like me. The public bathrooms were kept cleaned as was everything else I did not notice any tables in the buffet that were left dirty. There was always someone coming around to clean tables. The food was so good! If there was something that did not appeal to your taste buds, trust me you could easily find something that did. The issue I had is that when something was really good it would disappear and never be replaced . The cookie pie was good and the lobster in the dining room was good . The oriental night in the buffet was good too. The entertainment was not so good . I only enjoyed the comedian . On other cruises I would attend every show on this one, we did not attend a couple and did not attend the final show it was that painful. They had a Motown theme show and it was so so, how can you mess up a Motown show?? Service was EXCELLENT ! One night we had dinner at Quisine and could not find it so I ask this gentlemen for directions we were all the way aft and he was going aft and stopped to walk us to the restaurant which was mid ship and made sure the person in the restaurant knew we were there for dinner. I did not get his name but he said he was from South Africa. Not too many activities on this ship but I wasn't looking for that when I booked this cruise. The Latin dance class was fun and I notice a lot of trivia games if that's something you are interested in. The ports were beautiful St Martin was really nice and from St Thomas we did a ship tour to St John Cinnamon Bay which was also beautiful the only thing is Cinnamon bay is under construction and did not have chair rentals or concession stands or water for showers. So if this is a problem which it was for my mom you might want to try Trunk Bay which has more people and not as beautiful as Cinnamon Bay in my opinion . Another point , the ferry ride over to St John is not good for older people too bumpy and a lot of water was splashed in the boat if your not sitting in the right spot. In summary this was great cruise and I'm glad I did not let all negative reports stop me from taking this cruise. I will definitely cruise on the Summit or any other Celebrity ship if the price is right in the future. Read Less
Sail Date October 2016
Not a good start thanks to British Airways, we flew out to Newark at 10.25 on BA 185, After checking in our baggage at 07.25 hrs. we then went to collect our wheelchairs and we had to wait over an hour and then taken to the first class ... Read More
Not a good start thanks to British Airways, we flew out to Newark at 10.25 on BA 185, After checking in our baggage at 07.25 hrs. we then went to collect our wheelchairs and we had to wait over an hour and then taken to the first class lounge by mistake. We were dying for a coffee and a bite to eat but by the time they got us to the correct lounge it was too late and we only just made the flight before it closed. Once on board we had the chance of a drink and we at least expected some nuts but no this is their latest cutback. We were traveling Traveller plus and in the past we could help ourselves to sweets or chocolates, but these are no longer available unless you pay. We stayed at the Hilton hotel for the night having to make the journey by taxi at our own cost as Celebrity had not laid on the usual coach. We were collected from the hotel by a Celebrity coach and taken to Cape Bayonne. We were impressed in that Celebrity had spent millions of dollars in building a new terminal, check in is much improved. This was our 40th cruise but our first on the Summit and we met many old friends and staff from the Eclipse, Equinox and other Celebrity ships. Our Accessible cabin was spacious but the floors were sloping causing problems for my wife. Celebrity provided a wheelchair so I could take her ashore which we did at Boston, Portland. and Bar Harbor. We had some delicious Lobster at Bar Harbor at Paddy's restaurant washed down with a Paddy whiskey which is very difficult to get in England. When in Portland we were pleasantly seen by Damien O'Connor Vice President in Miami, he even remembered our names and insisted we met with Brian Able and Patrick ??? his co directors. We had the pleasure of meeting Damien when he was the Hotel Director on four other ships. We hade met his wife and son but they were not with him this time.. A day at sea on route to Charlottetown but following the Captains Club celebration my wife lost her balance on the sloping floor in our cabin and hade a fall. This as it turned out was the end of what should have been a most pleasant cruise. I had to take my wife to they medical centre and x-rays were taken but the doctor considered the left leg was not broken and it was probably damage to the tendons and ligaments . How wrong he was as on our final return home and after a four wait at our local A & E we were told she had a fracture in her left femur . She had already had two replacement knees in the left leg about 20 years ago and they decided if they opened up she could end up with leg being amputated. Not pleasant news and they will now brace the leg and only when she can stand and put pressure on the leg will she be allowed home. Enough of our problems, but as previously mentioned we did not go ashore again but from the ship Charlottetown , Quebec, Sydney Nova Scotia, Halifax all looked all looked extremely pleasant but both New England and Canada still hade green leaves and it was obviously too early to see the Fall as we had expected. We as always met some delightful new friends for the US, Australia and Wales. We are in our 80's but our new US friends in their 70's kept calling us KIDS, I guess because we are so young at heart ands enjoy cruising. We have 3 more cruises booked, assuming we stay alive. Meeting Kate McCue our first female captain was a real pleasure and also Alana Abrahams the Guest Relations Manager whom we had met about 4 times mainly on the Eclipse and Equinox. Unfortunately due to our medical problem we can not provide our usual in depth review, but must say the refurbishment of the Summits gets a 85 to 90 rating, yes it is not perfect but very acceptable. We must say thank you to the 8 BA personnel including the Captain who helped get my wife from her Business Class seat to a wheelchair to get her off the plane. She was in extreme pain and I wanted to cry for her. I was proud to be her husband 58 years in that she managed to smile most of the time, which was more than I could do. Read Less
Sail Date September 2016
Celebrity Summit is an old ship which does not really meet the expectations of 21st Century passengers. According to other passengers and crew the ship is now some 15 years and if so apparently has never been properly refurbished. What ... Read More
Celebrity Summit is an old ship which does not really meet the expectations of 21st Century passengers. According to other passengers and crew the ship is now some 15 years and if so apparently has never been properly refurbished. What was promised as a luxury vacation was far from that, we have been on more than a dozen other cruises with various lines and unfortunately this has been our worst experience so far. We tried Celebrity on the recommendations of friends who have sailed on other ships and for this particular itinerary (which was excellent). The ship shows it's age, from talking to both other passengers and crew members we are under the impression it it is due to be sold in the near future which may explain the situation but does not compensate for it. GOOD POINTS All the staff members we came into contact with were polite, chatty and efficient (but see below). Celebrity select dining for evening meals was generally well catered for and is a good idea - if you wish to be alone, that's fine but if you wish to share with others you meet a wide variety of people. This particular itinerary was generally good and there was sufficient time in each port. The port tours we tried were generally efficiently handled although there needs to be some training for the guides - on this particular itinerary they seemed to assume all the people on the tour were American/Canadian but us Brits and others had never heard of a lot of the "famous" names/places mentioned! Embarkation/disembarkation is generally efficiently handled although on this cruise a substantial proportion of passengers were either elderly or infirm (or both!) and this should be catered for sympathetically whilst not conflicting with the requirements of more able passengers. NEEDS IMPROVEMENT We said above that all the staff members we came into contact with were polite, chatty and efficient but in many places they are inefficiently deployed, at breakfast for example there were often three staff crammed in frying eggs but nobody to serve the dishes at the back, the glass screens are so low the passengers cannot reach underneath. This ship is showing signs of age but this is not taken into account in the price of the cruise. Nothing was tatty or dirty, everything just shows heavy use to to age. The dinner menu needs more varied choices, particularly for dessert where there are half a dozen stock options and only two new ones each night. The buffet lunch in Oceanview had many of the same dishes every single day with only a few variations. At breakfast there were several stations for cooked food but only one for things like pancakes/french toast/cereal. The food was not always sufficiently hot. On a couple of occasions items like mushrooms and fried bread were completely cold. Empty tables were sometimes not cleared for 10/15 minutes, in the pool area sometimes not at all. The table service in the Cafe al Bacio, Rendezvous Lounge and the Martini Bar was very good but it seems as if all the staff were there; table service was virtually non-existent in the theatre and Revelations lounge. There was either a long queue for drinks or a 20-minute wait. I expect to get what I pay for with a premium package Ditto for the pool area, on a few occasions the pool bar was closed but there was still very little visible service. All in all we enjoyed ourselves but did not feel this cruise lived up to expectations and most certainly does nothing for Celebrity's reputation. Read Less
Sail Date September 2016
We chose this cruise because it was a smaller boat, leaving from near our home, and was a part of the Autism on the Seas program. It fell during our son's summer vacation and seemed like the perfect first cruise for our family. And, ... Read More
We chose this cruise because it was a smaller boat, leaving from near our home, and was a part of the Autism on the Seas program. It fell during our son's summer vacation and seemed like the perfect first cruise for our family. And, it absolutely was! This was a fantastic experience! The Autism on the Seas staff made it easy - their program includes such gems as: assistance through security, assistance boarding the boat, a private muster drill, meeting 1:1 with the staff to let them know about your child, assistance during mealtimes, DAILY RESPITE CARE! (OMG, I loved this!), and assistance during shore excursions. Because of their services and their top notch staff, we will never vacation without them! As for Celebrity, the staff was friendly and accommodating. Many got to know our son by first name (which was charming, not creepy). The boat was older, but it suited our needs well. Rather than a large, overwhelming, boat, we liked that there was one pool area, one main dining room, one buffet, one theater, etc. It wasn't too crowded and we could easily use the stairs or the elevator to get where we were going. Our cabin staff, dining staff, and the Autism on the Seas staff made this a perfect vacation for our family and we did NOT want it to end! Read Less
Sail Date August 2016
Background on us; we are a early 30's married couple traveling with no children. We are from the south and we flew to NYC to get to this ship. Our normal summer vacation is a few days at an all inclusive resort, although we've ... Read More
Background on us; we are a early 30's married couple traveling with no children. We are from the south and we flew to NYC to get to this ship. Our normal summer vacation is a few days at an all inclusive resort, although we've both been on 1 cruise each before so that's what we are comparing it to. The long and short of it is if you want a relatively inexpensive way to get to Bermuda, this is it. Bermuda was amazing and we had a blast once on shore. Overall, we felt this cruise was okay, with the main complaints being breakfast and lunch food, and the bar service. Of the five stars, 1 star was taken for breakfast and lunch, and the other star for service. Service Compared to other trips we've taken (all inclusive type places), service was sub-par. Bar staff seemed grumpy, those at the martini bar seemed snooty if you didn't have the premium package. The staff at the rendezvous lounge was the exception, they were always nice and cheerful. I don't know if it's due to the automatic tipping thing or not, but my perception is that I would do my own tips in the hope that it would get them happier for our business. Room steward (I think his name was Vancy?) was awesome - always around, always smiling and asking if we needed anything. That dude needs a raise. The ship was always clean, and the staff did a good job maintaining. Dinner service was hit or miss. Lenworth and Reynaldo were excellent. Celebrity does this thing where you have 3 waiters - main waiter, assistant waiter and a sommelier. I would rather just have one waiter as the service felt not overly attentive, somewhat cold or aloof and not overly helpful. Food Breakfast and lunch had little variety and we felt bored of the buffet - dinner was usually good quality. Breakfast never changed - it was the same exact thing every day. And no biscuits and gravy! Lunch only changed a little, not a whole lot of variety and we welcomed the chance to go onshore to Bermuda to spend $50 on lunch. On sea days, the buffet was extremely crowded, and long lines were everywhere, with tables occasionally hard to find. It felt chaotic at times, and some places you had to get a staff member to serve you the food, which took additional time. This could be eliminated, if it can be scooped up or grabbed just let people get it themselves...caused bottlenecks in the lines. If breakfast and lunch were improved, I would give this cruise 4 stars. Dinner was good quality and we never had to wait more than 30 minutes for a table. Cabin and ship Cabin was nice and large enough, although the bathroom needed some updating. Others say the ship felt old, I did not think so. No issues, everything was clean, again the room stewards were great. Pool area was always extremely crowded and we had issues finding chairs in the middle of the day. Entertainment Entertainment director and managers were awesome - very funny. Eddy, Luigi and Oscar were our three favorite people on the ship. Eddy was extremely entertaining and funny but looks like he needs some sleep. I think he's way overworked - Eddy, if you read this, please go take a nap. The "game shows" were always entertaining and a favorite for us. Comedians were clean (a plus), first guy was very funny but we didn't care for the second. Musicians are very talented (Pete Henry and Jim Beam Band especially) but the music for some of the bands got VERY repetitive - I swear I heard the same 3 songs at least 5 times each in seven days. We're not big show people but we did attend a bunch of them, we thought the imagic show lacked wow factor - I'd rather see a traditional magician. Perhaps I'm weird but I'd like to see motivational or educational entertainers thrown in the mix. People Cruise is geared towards older couples from the northeast. We were one of the only southerners on the cruise, which was ok but seemed a little different for us (just regional culture differences). Everyone was fairly friendly and we did meet some nice people. A few suggestions: Why is there a real library on board this ship? Takes up like 2 or 3 decks and is a waste of space. Condense it to one room with a bunch of ipads people can rent with ibooks and convert the rest of the space to something useful for everyone. I would like some variety in the music - I heard no country music, jazz or blues, and only a little classic rock (thank you Pete Henry for yours). The bands are very talented but would like more variety. Update the bathrooms in the ship Change breakfast and lunch to different themes every day. Breakfast - no biscuits and gravy?? Lunch had some variety but not a whole lot, mostly the same stuff every day. It would be nice to have water stations around the ship instead of having to go wait at the bar for a bottle of water. Read Less
Sail Date July 2016
This was our first experience in a Suite and we loved it! We were booked in a handicapped accessible Sky Suite - due to a physical disability and the equipment we use, we cannot sail unless we have an accessible cabin. (As a side note, I ... Read More
This was our first experience in a Suite and we loved it! We were booked in a handicapped accessible Sky Suite - due to a physical disability and the equipment we use, we cannot sail unless we have an accessible cabin. (As a side note, I am infuriated when I read that accessible cabins are given to guests that don’t need them thereby taking away the opportunity for disabled passengers to travel.) One of our favorite Suite experiences was that daily, our amazing butler, Nilesh, would set up our balcony with room service breakfast. The Suite breakfast room service menu is amazing, so many options that are not available on the regular room service menu! The Suite balconies have a large table, perfect for a meal - Nilesh would lay a white tablecloth, set out our dishes, oh how I miss that! Later in the afternoon, around 4pm, he would return to our cabin with a massive food card, stocked with cheese plates, sushi plates, canapes, small sandwiches, cookies, cakes and fine pastries, beverages - all manner of decadence! Nilesh learned that we love sushi and so every day, he would have a special plate of sushi that he prepared just for us - he advanced us quickly past the California rolls onto the ‘real’ thing! Michael’s Club is the Suite Class only bar/club, where the Suite Class concierge, Sara, has her desk. Anything you want or need, Sara can get for you, such as shore excursions, something special for your room, dinner reservations, etc. Sara often hosted Suite Class only events such as cruise presentations, a high tea, etc. Michael’s itself is fully stocked with premium wines, beers and liquors, open from 8am until midnight - all there for you for the asking. There is a bartender there who mixes drinks for you. Every morning a light breakfast is served here, but we preferred breakfast on our balcony presented by our butler. The premium adult beverages in Michael’s really is a special benefit for Suite Class passengers - there is no need for you to have a drinks package if you’re a Suite passenger as in Michael’s, they’re included. Sure, convenience, preference, for instance if you want a bottle of wine at dinner but we did not have a package and were thrilled as we got things at Michael’s that are only covered on the Premium package, not on the Classic. Luminae is the other huge Suite Class benefit - the new Suite Class only restaurant. The food is excellent, many fine touches such as an amouse bouche with every meal, and what we affectionately called a pre-dessert; extraordinary bread, really, the bread is so much better than what is served in the MDR or in Blu (and I love Blu!). Service is excellent, however we felt that the elegant leisurely pace was overall, perhaps too leisurely. There is slow paced and then there is dragging……considering all that there is to do onboard, particularly in the evening with the many entertainment options, we didn’t want dinner to be a 2 to 2 3/4 hour event every evening. The other problem is this - though the dishes were well inspired and very fresh - and truly, completely different from any other restaurant on board, we felt that several proved to be sellouts to the stereotypical American palate of the average mass market cruiser. Yes, sadly, the chef has sold out to the land of the bland. I spoke to our server several times about this - for instance a curry dish on offer, well, ha, the closest the dish came to curry was if it was waved past a curry jar on the way to my table. Our server said that many of the dishes had more punch when Luminae was first launched but due to customer complaints of dishes being “too spicy”, the dishes were modified - OH TOO BAD - that really bugs me as Celebrity is supposed to be about Modern Luxury, and appealing to a more sophisticated set - so I had such high hopes for Luminae - but, no, dishes that were supposed to have some zip fell flat. I overheard so many servers saying to timid patrons when describing dishes that were supposed to have spice, “OH, but they’re not TOO spicy!!” - and even still, people wouldn’t order them. Ugh, I hate that Celebrity is pandering to the lowest common palate denominator! Step up, be chefy, be bold. But, other dishes that aren’t supposed to be on the spicy side were excellent, well conceived and executed, beautiful ingredients. Any dish you want that is not on the select menu, ask for it - above all else, staff wants the guests to be happy, they really do. I heard guests ordering all manner of dishes! There was an extremely picky (annoying) teenager at a nearby table who literally, every night, turned up her nose at every single dish on the menu, with a dramatic roll of her eyes and a very vocal, “ewwwwww, what’s that, I’m not going to eat THAT!!” and the server would bring her dishes you’d find at your average pizza shop in Anywhere USA like spaghetti or chicken parm. But, my scorn not withstanding, the point is that the guests, on Celebrity, truly do come first. There are countless perks to Suite Class, such as reserved prime seating in the theater and this one, which is huge - an express line when exiting the ship to get through Customs - yes, indeed, that is huge. People with disabilities and the Zenith level of Captains Club can also use this line. Another perk of Suite Class, or perhaps a way to look at Suite Class, is that if you choose, you can completely isolate yourself from the rest of the ship if you want to, no need to mix with the hoi polloi - being in Suite Class is like a cruise within a cruise - recapping, you have your own butler to bring you anything you want, your own Suite Class concierge, your own private bar/club, Michael’s and your own private restaurant open for breakfast, lunch and dinner; you have your own private events and presentations so that you don’t have to go to the Captains Club high tea or to the Officers Cocktail party, you can opt to go instead to the smaller and more exclusive events held in Michael’s……it’s a very special experience, somewhat insular and isolating if you choose it to be. We were back to back passengers - we stayed on the Summit for the next voyage, but in Veranda class, haha, so we were ‘slumming’ it on the next cruise! This gave us a unique perspective to compare Suite Class amenities with all of the ‘regular’ amenities on two consecutive weeks, and although we loved our time in Suite Class, for the upcharge, I’m not so very sure it’s worth it because Celebrity does what it does so well, across the board. (OK, except for adding actual spice to their dishes that are supposed to be spicy! - do it, Celebrity, don’t be afraid of those with the weak palates!) Read Less
Sail Date March 2016
My husband and I are both disabled and rely on scooters (EMV's) to get around. My review is on those aspects of our trip. Before I begin, I have to comment on Celebrity’s website. In fact, I was so aggravated that I sent a ... Read More
My husband and I are both disabled and rely on scooters (EMV's) to get around. My review is on those aspects of our trip. Before I begin, I have to comment on Celebrity’s website. In fact, I was so aggravated that I sent a certified letter to their CEO before we sailed. I thought that she might even reply, but we have been home for months now and not a word. My advice? Book with another line until Celebrity gets its act together. Airlines: We flew Southwest Airlines from Houston to Orlando and then on to San Juan the day before our cruise and returned the day after, using a shore excursion from the ship to Bacardi and then on to the airport. Our flights were uneventful and a delight. The people who fly Southwest are absolutely incredible and a great deal of fun as well. When it’s their last trip before Christmas, be prepared to laugh yourself silly! Hotel: We had a suite at the Hyatt House. It is a new place and had a bedroom, sofa bed that was incredibly comfortable for two old people, held three scooters and four people easily! We ate at the Sizzler there at the corner of the Pan Am Pier, a short ride via EMV’s from our hotel and an equally short walk for our daughter. Good food prepared well and often better than what you could get onboard. After dinner, we had a drink on the patio and then went up to the room and decorated the scooters for Christmas, including candy canes to hand out. We had a lavish buffet breakfast at the Hyatt the next morning. Afterwards, our daughter got a cab and took the luggage to the dock. The rest of us drove our scooters the short distance. Embarkation: By the time we got there, we were ready to go! We each gave out some candy canes during embarkation, and they were received with a smile and a Merry Christmas. Although we had no paperwork printed because the website had crashed yet again, we did get checked in, with a few delays. Most of our luggage got to our cabin quickly, but one of my husband's was delayed in Security. When we went to claim it, they wondered why he had a tool kit with wire pliers, a spool of wire and tools. We all had a laugh and he explained that it was the tool kit we keep handy for our scooters. Again, candy canes paved the way! We were surprised that there were very few children cruising; and we ended up giving our candy canes to the crew. We were delighted at the number of people who pointed us out or waved, all week long. Only one person turned one down - the Assistant Cruise Director - and he was chilly all week long. Most people enjoyed our lighted scooters all decorated for the holiday, but his comment was only that he didn't take candy from strangers. No smile either. We noticed that unless he was “on” you never saw him smile, and although I said hi each time he passed, he never once responded. Dining: We had late seating at Table 137 and our wait staff was comprised of Gregorio, Bryan, and Emina. They were all very attentive and the service was excellent. Our food was attractively presented and tasty. I'd rate the dining room a ten-plus - even the Maitre d' stopped to see if everything was to our liking each night. Emina loved our scooter décor and her candy cane so much that we left a set with her to decorate her cabin the last night. The buffet, however, was not good. They closed it down much too early in the day. It began day one when it shut down at 3 p.m. and it never got better all week long. If you boarded late, or got back early from a shore excursion, your only option was dry burgers and burnt buns, or nasty hot dogs. This went on all week long and much of the time we were late for either breakfast or lunch and got leftovers or nothing. One day, since we can't manage a tray of food on a scooter, I stayed at the table, and when my husband got back, they were shutting it down as I got there. Ice cream: It was hard to find a place to get a scoop of ice cream - they were either closed or there was a long line. There were no sugar-free options for diabetics either. Each time we asked, we were told they were out. Specialty Restaurant: My daughter made reservations for us at the Normandie on the day we sailed. It was beautiful and we enjoyed our first courses very much. Imagine, however, leaving your table in the middle of a beautiful meal and returning over an hour later. That’s how we felt when they plopped the Life Boat Drill between courses. Our site was at the top floor of the Theatre. When it was over, they let everyone out at once, so you can imagine how it was trying to get an elevator. A further note on the Normandie - the Summit will be undergoing renovations in March and it will be turned into an Italian-type restaurant - disappointing. We enjoyed the service and the menu a great deal. Whoever designed the Summit did an excellent job so that we could access any floor from virtually any elevator. The drill in the Normandie should have been held either before or after, or we should have been told of the delay mid-course. Ports: we were disappointed in the ports. This has been our favorite itinerary for over 20 years now. I don't know if tourism has grown to the point where they no longer want tourists or what, but we were very disappointed. Barbados: We had planned a taxi tour but there was an issue with the price we had been quoted and we ended up paying double. They took us to two different craft places owned by friends as we figured out. It was not a good experience and we did not tip this driver. In Antigua and St. Thomas, we never were able to find drivers who could accommodate our scooter, so we just wandered around the port shops. Ste. Maarten - The French side of Ste. Martin was the highlight of our trip. We went to the Tijon Perfume “factory.” It’s a quaint little building that is just delightful. John, the owner, gave up the business world in favor of this beautiful little shop – you’ll have to ask him about that! He shared how perfume is made, and following his instructions, we each created three different cologne “bases.” From there, we chose the one that we liked the best, bottled it, and labeled it with the name we chose. We went home with our cologne and a goody bag with all kinds of samples. Next trip, we’ll take take the Advanced Class. Tijon deserves more than 5.5 stars! Our trip back was great fun! A huge lady drove up in a VW mini-van held together by bondo and duct tape. There were already 5 people aboard and she didn’t know about the scooter! Finally, we ended up taking it completely apart and we held it! My husband sat next to her. Our trip back to the ship was over mountain, hill, and dale. During the entire ride, she was talking on the cellphone, eating, and/or yelling out her window at someone or something. My husband almost kissed the ground when we finally got to the pier! All in all, it was a great time! It was our best-tour ever in Ste. Martin. Cabin: We had #1031, an accessible inside cabin. It was spacious and had plenty of room for the scooters without climbing over them. Our Steward was nice, but we didn’t see him often. I wouldn’t hesitate to get this cabin again! Shipboard Activities: We saw a few of the shows and they were fine, but with late dining times, it’s difficult to manage both. The “Marriage” show is always fun, but with Mr. Grumpy, a/k/a Asst. Cruise Director, setting it up, it wasn’t as much fun as usual. All in all, though, we were pleased with the ship and its amenities. Most of the staff was friendly – especially those with candy canes – they always said hi and remembered us. Shops: were fully stocked and had a wide variety of sizes. It was nice to see a few different things available. As always, my husband was tempted by the watches they sell! I count cruises by the number of watches he owns. Disembarkation: Celebrity was not done with us. We had a long layover before our flights home, so we spoke with those at the Excursion Desk and they suggested we book the Bacardi Tour. We verified three times that it was accessible for three scooters. Once we debarked and reported to the site where we were to meet the tour, we noticed that they kept pushing us aside. Finally, someone came over to us and told us that, you guessed it – they could not accommodate our scooters. It took almost an hour to resolve, and finally, they took the scooters in the van where they put the luggage, and they sent someone with them to ensure that they were safe. Celebrity was no help with this – since we had already left the ship. The worst part of it, was that they do have an accessible van but since nobody on this tour needed it, it was not available. That meant that we all did a bunch more walking than we were able to do, and it was not a great time – but that wasn’t Bacardi’s fault! Summary: There were good things with this cruise, and there were not so good. We had fun, but it was our decision to. Due to the difficulties getting around, we may not do this itinerary again. We knew going in that there would be some problems, but we didn’t realize that they would be at every port. Even as we boarded, there were issues with excursions not being accessible although they were purported to be. Had we done this cruise “on foot” our review may have been different, but that wasn’t an option. If you have a scooter, plan on one cab for each scooter plus passengers. If you take one thing away from my review, it’s to please give Tijon a try – you’ll enjoy your time at the shop and with the owners – and you’ll take a bit of it with you each time you use your cologne! We enjoyed the Summit, it was nice being on a smaller ship where there is easy access for everyone. I felt, however, that Celebrity should be doing more for their disabled consumers where it comes to accessible tours, and I am disappointed that they didn't. Read Less
Sail Date December 2015
This is our second Celebrity Cruise. Our first was on the Millennium when we cruised Alaska. We really enjoyed that one so we decided to take my 80 year old mother on her first cruise. We had a good time. The cabins were fine. We had ... Read More
This is our second Celebrity Cruise. Our first was on the Millennium when we cruised Alaska. We really enjoyed that one so we decided to take my 80 year old mother on her first cruise. We had a good time. The cabins were fine. We had inside cabins and had no issues. We ate in the Main Dining Room most of the time and the food was good. One night we ate at The Normandie and the food there was vey good. We also ate at Qsine and all I can say is it was excellent. It was quite an experience (that lasted 3 hours). We had a couple of lunches at Bistro on Five. Love those crepes. We went to most of the shows and it was your typical Cruise Broadway-like shows. The comedian was very funny. I think where it was lacking for us was Activities. There was trivia and pool games but that was about it. Everything else seemed to be related to them trying to sell you something: Come taste wine(buy a bottle), get a mini facial(buy a spa treatment), etc. Embarkation and Debarkation were a breeze. I can't say enough good things about the staff. Everyone was great. It was a good time for all. Read Less
Sail Date July 2015
This was our third trip to Bermuda and we loved every minute of it. We had a room with a veranda on the starboard side and were treated to a great view of the island and the beautiful welcoming wharf. The people of Bermuda are as friendly ... Read More
This was our third trip to Bermuda and we loved every minute of it. We had a room with a veranda on the starboard side and were treated to a great view of the island and the beautiful welcoming wharf. The people of Bermuda are as friendly and welcoming as those aboard the ship. Isn't that why people love to travel to Bermuda? And it is for that same reason we love Celebrity. The ship is lovely on it's own, small enough to be comfy yet large enough to give you a nice workout as you travel around the ship, but without the support staff it would be just any ship on the ocean. Our room attendants gave us special care by finding and hooking up 2 long electrical cords for my husband's medical equipment. The smiling wait staff always had our lemonade and the correct tea for us on the table each night. The activities staff were always fun and entertaining as we played our games in different areas of the ship. I particularly enjoyed Kym Purling's jazz performance and was amazed by the high tech magic show. The officers on the ship were always engaging and friendly. Since we've reached elite level in the Captain's Club, we were entitled to eat breakfast in a special restaurant the cappuccino was a nice touch, as were the cocktails and hors-d'oeuvres each evening. The food, of many varieties, was delicious and plentiful. Having been to Qsine and Cafe Bistro on a previous occasion, we knew how good it was and repeated our visits there. Those restaurants are well worth the extra charge. Qsine in particular was a fun place to eat. In the past we have always done Celebrity Shore excursions, but this time we took a private minibus from Ricky's Island Tours. After our trip I left my jacket in the minibus, but Ricky returned it to the ship the following day and the staff made sure I received it. Will my husband and I go back to Bermuda on Celebrity? You can be sure we will. But the next cruise we booked onboard is to Northern Europe aboard the Celebrity Eclipse - can't wait! Read Less
Sail Date May 2015
First of all, Jim and I are senior citizens. We traveled with family, our daughter and her husband and two teen agers. My sister-in-law and her husband also traveled with us. We live in N.E. PA so we drove down and my sister-in-law took a ... Read More
First of all, Jim and I are senior citizens. We traveled with family, our daughter and her husband and two teen agers. My sister-in-law and her husband also traveled with us. We live in N.E. PA so we drove down and my sister-in-law took a van. We haad absolutly no trouble getting to the pier. It took us about two and a half hours. No traffic to speak of even though my sister-in-law was told there was construction at the pier. We had to drop off our two boxers at the kennel so we left a little later. We were travelling Aqua Class and my husband walks with a cane, so we were escorted to the handicapped line and were through the line in about 10 minutes. Very quick and easy. The bus to the ship was next and relatively painless. When we got to the ship, we received a welcome drink and were sent to the Aqua Class elevator with no line! We also received a pass to the brunch in Blu which was very quiet and relaxing after travel. After brunch they announced that the cabins were ready so we headed over to get a look. We were in cabin 9127 which I chose because it was closer to the central elevators, making it convenient for Jim. The cabin was nice size, a little bigger than the regular balcony which we usually get when we cruise. Welcome champaine was chilling in a bucket. We delivered that to my daughter since we don't drink. They were traveling in the Celebrity Suite so they added it to theirs! There was plenty of storage for two and of course the suitcases fit nicely under the bed. The bathroom was a little small since we had traveled in a small suite last time but it was ok as long as we weren't in it together! Blu was awesome. MDR not so great. Qusine was terrific. Normandie good. Loved the Aqua Spa Cafe and the coffee shop Bianco, I think. Got a pedicure which was great. Pool area was crowded aqnd yes, some towels were saving chairs when I went for my 7 am walk. I thought the entertainment was terrific. The juggler, Tenors of Rock and the comedian were all great. We saw one production show which was much better than in the past. Around the ship some good talent, especially the piano player and a Spanish Guitar player. We didn't make a lot of the late stuff cause I'm an early to bed person 10 or 11 for me. Jim spent a lot of time in the casino and he was really looking for a Let It Ride table. No Luck with that. he enjoyed his time there. Persian Gardens were ok. Thessolary? Pool was ok. Had one complaint with the gym which was quickly addressed by staff with two follow-up calls. Getting off the ship was a little long. We were in the lounge with aqua guests which had coffee, juice and danish and was very comfortable. We had luggage tags #25 so we were close to last. Very helpful porters and handicapped line for customs so from there it went quickly. Since my daughter was in a suite, she had a good half hour to wait for us, but all is well! All in all I thought the Summit was beautiful and very well maintained. I can't understand some reviews, I was a little scared reading them, especially the one that said to sink the ship! The ship was very clean, officers constantly supervising the crew and someone always cleaning and maintaining everything. I would definitely cruise again with Celebrity and the Summit. Read Less
Sail Date August 2014
Review of the Celebrity Summit 6/29/2014 - 7 night Bermuda I booked this cruise fairly last minute (approx. 1 month from sailing). This cruise was my second choice; I had cruised on the NCL Breakway 5/11/14 to Bermuda and had hoped to ... Read More
Review of the Celebrity Summit 6/29/2014 - 7 night Bermuda I booked this cruise fairly last minute (approx. 1 month from sailing). This cruise was my second choice; I had cruised on the NCL Breakway 5/11/14 to Bermuda and had hoped to return to her for this date as well, but prices dictated the final choice. About me: This was my 2nd Celebrity cruise; I had cruised on the Solstice last summer to Alaska and thoroughly enjoyed her. I generally cruise on Royal Caribbean mostly, but will cruise any of the lines (usually 2x/year), having cruised on 4 different lines in the past 6 months (RCCL, CCL, NCL and Celebrity). Please excuse if the review jumps around a little. Embarkation at Cape Liberty was easy, although the wait was longer than we are accustomed to; we arrived at about 12:30pm. Since this was last minute, we were cruising in an oceanview, no special treatment in the lines; they did have a separate security line for concierge and above, so if you were booked in one of those cabins, you got to go to the shorter line. We got through security after about a 20 minute wait, and then once to the main check-in area, they did further breakdown the lines based on your status; we are Select, so got to go in a shorter line, although it still was at least a 20+ minute wait. Check-in was quick once we got to the desk, we got our cards and headed for the ship, where we were able to embark pretty quickly (we were greeted w/ champagne or mimosas). We headed to our cabin and dropped off our things and headed to lunch. I should have gone with my original instinct and gone to Bistro on 5 for lunch, because the Oceanview Café was the usual embarkation day chaos, magnified x 10 due to the ‘new’ trial concept they have implemented on the Summit. If you have not heard – the new ‘concept’ is that all food is now individually portioned in small silver pans, dishes. There are no chafing dishes for you to serve yourself. You have to choose from the pre-made meals that they have available. Some say they have gone to this to decrease incidences of the norovirus; others say it’s to get away from the ‘buffet’ concept and go to a sleeker, more-hip or inviting concept; to me it’s like an old style cafeteria; nothing fancy about it in my opinion. They still had a self-service cold salad bar, in addition to the staff making your salad bar. The verdict? I disliked it for a number of reasons (which I will get into below). Again, my opinion; I cruise a lot and know what I like and don’t like; that doesn’t mean you will agree – it’s all about personal preference, and we all have ours, especially those of us who have been cruising for a while. The ship… Smaller than I am used to, but public areas are typical celebrity and they were clean and did not seem in disrepair. The outside areas did show a lot of age – railings were old, rusty and with many layers of paint. Our room was an oceanview cabin on deck 6 forward, starboard side. The room in our floor was soft in main traffic areas and you sank at least an inch and almost twisted your ankle or lost your balance when you walked on it. I found a few other areas like this around the ship – especially in the MDR and Casino walkway. I almost fell when my heel got stuck on formal night. Told the cabin steward and he was not very helpful; told the loyalty host Ashley and she was going to report it. I can’t see how something like that can wait until a 2016 refurb; accident waiting to happen. We joked the entire cruise that we were going to end up on deck 5 one day… We had to visit the loyalty desk because our cabin steward never delivered our coupons and welcome letter; we ended up missing the first get-together and the wine tasting. grrr Entertainment… We went to most of the headline production shows aside from 1, which was a musical performer we didn’t think we would be interested in. The production shows were more entertaining than most I’ve seen recently, so I give them a thumbs up. They also had a guest entertainer – The Tenors of Rock – they were an act on X Factor UK last year. They were good; did mostly popular rock songs and some ‘a cappella’. They had a comedienne one night – Michelle Balan from Last Comic Standing; I didn’t care for her style. The Sin City Comedy on the other hand was very funny; they did that up in the Revelations Lounge. Musical Performers – There was a piano guy, an acoustic guy and then a musical group with 4 people I believe. The piano guy did a lot of Billy Joel, Elton John; The acoustic guy did a little of everything; the musical group I really didn’t see much of due to conflicts. The guys were pretty good. Something that disappointed me – all of the musical groups stopped playing at 10:45pm; it was disappointing since I had late dining, so I barely got to see a half hour of them; I find on most other lines they keep the performers going until at least midnight. I usually like to go listen to live music and have a few drinks until midnight or so; couldn’t do that here. So, most evenings we were forced to go up to revelations; they did 70s and 80s themed music some nights which was fine by me of course; and then late night club/techno music after midnight usually. They seemed to be trying to please the younger crowd rather than their demographic average cruiser. Even the music in the buffet and MDR was off; sometimes weird techno that was annoying. Overall, entertainment outside of the production shows was average; I had so much more fun on the Breakaway when I sailed on her 5/11/14 sailing. Oceanview Café – aka the Buffet After 2 months of this ‘trial’, you would expect kinks would be worked out and they would have it running a little more smoothly than what I saw; this was not the case. When you arrive, you can stop and get a little tray; when I say little – I mean little; you can fit quite a few of the pre-portioned meals on your tray, but if you put a plate on it; you can’t fit anything else really except some silverware. The tray sometimes come with little anti-skid mats (which really don’t work); but not always. When the dishes get on your tray, they slide all over the place. God forbid someone cuts in front of you and you have to stop short (not that this would EVER happen at a cruise buffet….lol); everything goes sliding off of the tray. This happened once to my traveling companion; no staff around to even help him clean it up. The Food: Some of the meals are pre-portioned with meat/veggies/starch; so you can’t just choose to have some fish, or get some veggies; you have to take the whole thing just to get one thing that you might want. I find this to be a very wasteful concept for this sort of thing (some things it does work for) but if I want a piece of fish, or maybe just some plain white rice; that is not an option because it’s all comingled together in a cute little pre-portioned pan. I feel very sorry for people who have any special dietary needs or food allergies; this would be a true nightmare honestly. They also have little ‘baskets’ of food – like a small version of a basket you would use to deep-fry your food. They line it with paper and put food it in. Mostly I saw fish and chips, French fries, burritos and such in this type of presentation. Again, I didn’t like it – why you say? Well, because, the baskets are small and exactly fit the food within. If you want tartar sauce or salsa for your item you have to plop it on top of the item. There are 2 things wrong with this – 1) you only get the condiment on the end that sticks up in the basket – there are no little cups to put your condiment in; 2) in order to eat said food – you have to either try to eat it in the basket which isn’t really feasible, since they are so small, or you take it out and plop it on your tray so you are eating on the paper. What’s wrong with this? Well, first of all they have some foods that aren’t finger-foods set up like this; I don’t like eating some things without utensils – so you either eat with your fingers (there goes that reduction of norovirus theory) or pull it out of the basket and put it on said tray or the table; what’s wrong with that? Well, I booked a Celebrity cruise, not a trip to my local McDonald’s where you would expect to eat food on paper wrappings on a tray. One day my fingers were greasy from eating with my fingers and my beverage glass just slipped right out of my grasp and made quite a mess Why not get a plate you might ask? Well, after I’ve stood in line and ran around the buffet for 15 minutes to get said food, I don’t feel like getting up a 3rd or 4th time. Plus, finding plates is not that easy (and foot traffic is unmanageable at times). They are usually only available in areas where staff are serving you (ie carving stations, salad station, pizza, etc). Celebrity’s reasoning for doing this new trial concept is supposedly so they can have the meals eaten as the chefs intend for them to be… so all the flavors and such aren’t bastardized by people making a mess of the chafing trays. I can see this concept working with a combination of self-serve items and pre-portioned items. I’m not totally opposed. For example – they did shepherd’s pie one day – it worked for that (although the portion was too big IMO); it works for the paella so people aren’t digging out all the good things and leaving just the rice for the next person; it worked for the burritos, fajitas, etc. when they put them in the silver dishes as opposed to a basket (again the condiment issue and eating w/ fingers issue); they also did mini veggie lasagna’s one day and mac and cheese another; so for some things it does work, but for many it doesn’t IMO. For the pre-portioned salads – it also worked, but for some, the serving size was much too large and created a lot of waste. The cous cous salad was in a large glass dish and if I was serving myself, I would have only taken a small spoonful. The whole area is very disorganized – especially condiments and such. They have carved meats and no au jus or gravy until we complained. The condiments they had for the carved meats? Ketchup, mustard, mayo in serving dishes – but no little condiment dishes to put it in. The pizza area was staff served; the problem is they couldn’t keep up the supply of pizza even at low traffic times; it was pitiful honestly. It was almost always empty no matter what time of day you went. The make your own pasta bar area – lines were very long most of the time; I tried it once and found the alfredo sauce to be very salty (as was a lot of the food onboard; I like salt, but I found much of the food to be way too salty; no wonder we all get cankles). *One thing they need to add to the Pasta Bar is an ‘start’ area with instructions. Many people didn’t realize that you had to choose your own ingredients because they started on the left side of the bar and just got pasta; the crew member cooking the food never asked people who just ordered pasta if they wanted some ingredients (ie shrimp, prosciutto, mushrooms, etc…). Having a Starting point with a small sign that says – 1) choose the ingredients you want 2) choose your pasta 3)choose your sauce – would be extremely helpful to newbies who have never visited a pasta bar like this before. The Panini area was another disappointing area; always empty and unable to keep up with the demand of the line, no matter what time of day. This area also, was the only place in the buffet you could get French fries if you wanted them (or a packet of ketchup or mayo). Can you believe – on a buffet, on a 7 day cruise – not once did they serve mashed potatoes. Breakfast – if you went before 10, they had omelets, waffles and French toast; after 10 they had late breakfast which mostly consisted of some pastries, breads, fruits, yogurts, pans with scrambled eggs, egg-sausage-bacon platters, or some sort of egg sandwich which changed daily. I really hated getting the egg platter with the 2 meats as I do not eat sausage and it got thrown out every time; very wasteful; the eggs were usually pretty runny too. They basically had the same items every day; no change aside from the breakfast sandwiches. The breakfast potatoes had the potential to be good, but they were too spicy, and not a traditional American breakfast potato; not sure what the spices were, but I did not have more than a bite or 2. Waffles and French toast were back at the Panini area I believe; they again could not keep up with the demand. The French toast and waffles were always empty. The waffles – I expected it as they only had 1 person and 1 wafflemaker that made 4 mini waffles at a time; I really don’t know what they were thinking; 4 waffles at a time when you have 1000 people to feed? Do the math on that one. Overall – the trial is a failure in my opinion; they need to rework it and keep it as a trial. One of the biggest problems is they cannot keep up with the flow of traffic at the buffet. Where staff would just quickly put out a new chafing dish in the past, now someone has to take the time to put together these little dishes in an attractive manner; popular, comfort food items were always empty and stayed empty for 5 – 10 minutes; then as soon as they put out the 10 dishes, they were immediately gone, and the vicious cycle started again. Main Dining Room… We had fixed dining in the MDR at 8:30pm. The service was good, but slow, it took us about 1 hr 45 minutes for dinner every night. The food was average and kind of bland; I found the food on my previous 3 cruises (NCL, CCL, RCCL) to be much tastier. The desserts were the most disappointing; no soufflés at all. The everyday chocolate cake was delicious and became my choice for most evenings. The desserts in Café al Baccio were better than those in the MDR, as were some of the offerings in the buffet area. I enjoyed the Café al Baccio and had coffee there a number of times, as well as something to go with it. They always had nice cakes, cookies, cheesecake, etc and were complimentary; coffee is a la carte. We didn’t make it to the gelato bar, although we had a coupon, but it looked good and the folks we dined with said it was very good. Room Service… They messed up our order every single time. I’m not sure what the problem is. The menu is ok, although nothing jumped out at me; I usually had the turkey club if we ordered. No comfort foods or kids menu on room service (sometimes I like just a PBJ, you know?). Also, there is no charge for room service. Bar Service… I did not have a beverage package on this cruise; I booked last-minute, so it was not a promotional option. I don’t drink enough to purchase a package, so I’m an ‘a la carte’ drinker. Drink prices were ridiculously high; when I opened the menu in Revelations to get a drink, they all started at $10 and up. If you have the classic beverage, your options would be very limited I suspect; even beer was very expensive – I only saw 1 or 2 beers that would have been able to be used on the classic beverage package; all the others were way over the included price. Drinks of the day were $7; lots of the usual suspects and they were good. They also ran drink specials during certain times of the day in different venues, or during certain activities like the 70s or 80s nights in Revelations (they did $5 drinks during those times; Golden Cadillac, which was very good, and something called Passion Punch). Overall, I drank less than normal and did not drink any wine at all due to the exorbitant prices. I am cruising on the Reflection in November, so I guess I will have to upgrade my ‘free’ classic beverage package to the premium one. Excursions… We did 1 excursion through the cruiseship – it was the long Bermuda Tour via Bus, about 5 hours. It was way too long; I would not have chosen this tour as I did one similar in 2008 and didn’t enjoy it. We rode over to Hamilton, but it was raining so we skipped that stop for shopping and such; the rain dissipated by the time we got to St. George so we had extra time to explore; unfortunately it started raining there as well. Overall, if you want to spend a lot of time riding around on a bus looking around at the sights and having a short amount of time in St. George or Hamilton, then this is the tour for you (it also included the Light House). I would have preferred to take the Ferry over to St. George and done it on my own; same with Hamilton. The other excursion we did was the same one I did while I was on the Breakway – ‘Famous Homes and Hideaways’, however it wasn’t offered by Celebrity, so we booked it through the Island Tour Centre in the Dockyard for $55 per person. This is a really great tour and one of the best I’ve been on in many years. It is run by a husband and wife team, Captain Jamie and his wife Tammy, a native Bermudian. It wasn’t just famous homes and sightseeing – Tammy was extremely knowledgeable and gave a lot of history about the island that I hadn’t heard before. I really recommend this tour to everyone. It was great (as I said, I went back for a 2nd tour since my traveling companion didn’t cruise with me on the Breakway). It’s also great for people who aren’t able to do a lot of walking around Bermuda; you do have to be able to walk a short distance to the boat pier and down the steep ramp to get to the boat though. You could take the free trolley from the ship to the first stop and then walk back about 50 feet to get to the pier entry area. You can book it online ahead of time. We had planned on going to Harbor Nights in Hamilton, but I was so tired from the long bus tour that we skipped it; I will definitely go next time. Harbor Nights is on front street in Hamilton and they close off roads and the locals set up booths with local foods, crafts, etc. It’s like a little streetfair; very popular. It is only on WEDNESDAY nights 7 – 10pm, so the day you arrive. They run the ferries until 10:30pm on the nights do the Harbor Nights, so you can just hop the ferry to Hamilton from the Dockyard. The Verdict… I enjoyed my time away on this cruise, but I very much preferred my Bermuda Cruise on the NCL Breakway that I was on just 6 weeks prior to this cruise. So overall, from my point of view - If they were to roll this new buffet concept out fleetwide, I can’t say Celebrity would ever be top on my list again; it would not be worth the aggravation for 2/3 of my cruise meals to be as stressful and annoying as they were this past week. This may sound like a lot of complaining, but I was not the only one who was not happy with this new concept. Overall, I was on vacation, and like any vacation or cruise – I’m happy and thankful to be able to get away so I have a great time. But, that being said, I am a paying customer and frequent cruiser and I know what I like. So, all of that goes into consideration when booking my next cruise. So, again, this is just my opinion on the week; read it and use it as you will.   Read Less
Sail Date June 2014
This was a great cruise choice for me and my wife, one of us recovering from surgery and using a cane and walker, the other needing a break from several months of caregiving. We've cruised on Princess 6 times, but never on Celebrity. ... Read More
This was a great cruise choice for me and my wife, one of us recovering from surgery and using a cane and walker, the other needing a break from several months of caregiving. We've cruised on Princess 6 times, but never on Celebrity. We've also, in the past, chosen cruises because of their destinations (Alaska, Baltic, Black Sea . . .). This was the first cruise we've been on just to be on a ship & where we needed disability access. We didn't much care where it went, as long as it left from NY and returned. Arrival at the port was easy from Manhattan via car service (45 minutes, $75 including tolls & tip). Bags got took, we got directed to the disability-embarkation line & then onto the shuttle bus to the ship (ramp access for walkers & wheelchairs). Boarded fast (ramp attendants helped with the walker), went to deck 10, where I'd spotted a good-looking teak-furnished bar (the Oceanview) aft, got beers & buffet lunch (lots of choices, but the salad & panini bar was closest), enjoyed the view starboard to Statue of Liberty, port to the Verrazano Bridge. We got to the terminal at 11. By noon we were seated & drinking & eating. At 1:30 the cabins were ready, so we took the elevator one floor down to our balcony cabin on deck 9, directly below the buffet & next to the elevator. Our steward Wilfred saw the walker & asked what kind of assistance we'd be needing through the voyage. We simply asked for some flexibility on his part, because the post-surgery patient would likely be in the cabin a lot, sleeping & reading. Wilfred worked around our schedule the whole trip, with ease and grace. (I like to tip the room steward on arrival as well as on departure.) One of our bags was at the cabin when we arrived, the other appeared after the Emergency Drill (4:15) but before departure (promptly at 5). For dining we opted for Celebrity Select (equivalent to Princess's Anytime Dining). Sometimes we ate as early as 5:45, sometimes as late as 8; sometimes we reserved, sometimes not. It didn't seem to matter. We were always seated promptly & always ate at a table with 4-6 others. No problem navigating the walker even to the farthest reaches of the room, where the waiter valet-parked it close by. The food was fine, nothing outstanding. I particularly appreciated the starred "chef's selection" and the wine-by-the-glass recommendation, which I chose every night. The overworked sommeliere somehow managed to get everyone's wine order straight. Service was prompt, efficient and as friendly as it could be. The only hitch was on the one formal night, when the room was full & the staff slightly overwhelmed. (I was a little miffed to be one of only a handful in tuxedo on formal night.) We ate in the Cosmopolitan (main dining room) every night and the Oceanview (buffet) all other meals, in the latter always snagging a table outdoors in the aft bar area, one of the most comfortable (and underused) places on the ship. In the buffet, the one with the walker was able to circumnavigate the place, pick & choose, wheel the food around on the walker's seat, or take the offered help from the waitstaff to carry the plate out to our table. A huge variety of stuff available, so (depending her mood and medication) she might return with zucchini pasta, bean salad, fruit, Asian noodles, yogurt, scalloped potatoes, cassoulet and a pastrami panini. We also spotted people with motorized scooters, which they reserved in advance from the cruise line. After a test drive, we decided to try one next time, if mobility is still an issue. Didn't try any of the specialty restaurants, although our tablemates said the Normandie was great, the Bleu was quiet (maybe too quiet) and QSine was hilarious (you order from an iPad and get things like Disco Shrimp, with flashing lights). We had different dining companions each night - all middle-aged to elderly Americans like us, from NY, NJ, CT, PA, Maine, Toronto, Kansas, CA, Illinois, FL. Many were Celebrity and Bermuda repeats. School had started so there weren't many kids. Didn't use room service - the menu is limited to standard breakfast stuff and sandwiches. We didn't go to any shows, and some of the bars seemed dead. There was a great singer-guitar player named Brandi Paige, who performed at various places around the ship, usually to not many people (five of us gave her scattered applause in the Oceanview Bar on sailing night). Favorite bar was the Martini Bar, with its frozen bar surface and juggling bartenders. Action picked up there around 4PM (including port days) & seemed not to stop. Good place to make friends, as the same people return regularly. I used the well-equipped gym and (indoor) Thalassapool twice, one usually empty, the other always full. The pool staff was good (and discreet) about wrangling kids from adult areas and policing chair-hogs. The outdoor pool had a lot of people and music and a great-looking hamburger bar, which we didn't try. Disembarking was as easy as embarking. We chose 9AM for our departure time, and guest relations said we'd be through customs & ready for car service at 9:30. Ta-da! Promptly at 9:30, our bags were in the car & we were back home in Manhattan an hour later.   Read Less
Sail Date September 2013
Got to the port by car service and went through embarkation extremely easy. I know some people feel Bayonne is weird but I do not mind it and if you get there at the right time you are on the ship in less than 20 minutes. We went to Bistro ... Read More
Got to the port by car service and went through embarkation extremely easy. I know some people feel Bayonne is weird but I do not mind it and if you get there at the right time you are on the ship in less than 20 minutes. We went to Bistro 5 instead of the buffet and I loved it. It was quiet and relaxing. We got into our cabin by 1:15pm. The Summit is one of my favorite ship’s since it is an M class. The ship is in good condition, but I liked the ship better before it was soltisized. We were in Cabin 8147, close to the back elevators. There were 3 of us. Brought my adult daughter with us and there was enough room since it is concierge class. I like the storage space on M class better than S class. For the week were on the ship I had a wonderful time except for the 2 hours I had the noro virus. Quarantined myself for 24 hours and fine afterwards (missed Halifax). My daughter got it two days later and we were at sea and she was also fine in 24 hours. She did go to medical. It was bad on our ship. The crew did a great job and by the next cruise the ship was fine. Loved the night time entertainment. Shows were very good. We had Select dining and a friend was on the ship 3 weeks before and told us to find the waiter Juan Carlos and sit at his station. He was wonderful. Since we have been to New England many times, we took a short shore excursion in Boston around the town. In Portland we went on our own and took a ferry boat ride around the islands for 2 hours. It was a little chilly but fun. Since I was not feeling well, my DH and DD took a taxi to Murphy’s Restaurant and had lunch and bought souvenirs. Love their gift shop. This was supposed to be a relaxing trip and to enjoy the fall colors. My husband got sick Saturday, September 28th late in the afternoon. We went to medical. We got fantastic care from the whole medical staff, and guest relations. Do not want to go into his condition but it was very serious at one point. My husband was taken off the ship on Sunday morning by ambulance and taken to the Quebec City hospital..On the ship the drs. stabilized him and when taken to the hospital he was monitored for 28 hours (stayed stable) . The dr from the hospital gave the ok to fly home (and not continue on the cruise). We left our daughter on the ship (she is an adult) to finish the cruise and take our luggage home. When we got back to the ship a medical staff person stayed with us the whole time we were on the ship that afternoon. Guest Relations booked us a flight home that evening. I cannot thank enough everyone we came in contact on the ship, from the medical staff, to guest relations to our cabin steward Gatot and his assistant Ida. Our waiter in the MDR Jaun Carlos, and the Captain's Club staff. Even when we were getting off and on the ship visiting my husband in the hospital the staff stopped and asked how he was. After my husband and I left the ship and it continued on the staff kept asking our daughter how he was. My husband had a pacemaker put in on October 8, 2013 and is doing better.   Read Less
Sail Date September 2013
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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