This was our sixth cruise and after reading the celebrity board and reading all of the cheerleaders' reviews we were very excited to try celebrity and especially the summit. People raved about the food, service, and ship. They said it was the best of the fleet. Well, if that is their best they are in serious trouble.
The staff was very friendly, but they must be stretched very thin. It was ...
I have cruised with Celebrity on six other occasions. I would classify my opinion of this cruise line as 'Avis...we try harder!'
So many years ago, I took a cheap cruise on one of their older ships from Bayone, New Jersey to Bermuda. Only half the ship was full, yet the service and food was exemplary ! I asked one of the wine stewards what that was all about. He agreed that this frequently ...
Staff Great but Ship Needs to Retire
Don't book room 9042, Cabin review follows. Dated, uncomfortable, obstructed view and Aqua Class Bathroom is a joke.
Upon arrival, was astonished at the ease of embarking considering the Corona Virus issue. Didn't seem like much screening and no questions asked. Food just Okay, entertainment bearable. Seems like they hide the talented individual ...
Not a bad trip, but the biggest letdown was the customer service after the cruise. Let this be a warning to make sure you get things settled before leaving the ship, because Celebrity Cruise lines will not help you afterwards. Without getting into a long rant here, the after cruise department basically told me that yes, we did not provide you with a service you paid for and that its ...
We selected the Summit because of the literary, even though we knew it was an older ship with limited venues. While we knew that the restaurant choices were also limited, the reviews online suggested that the food and the wine was good.
We were impressed how clean and modern the ship was, and the crew was amazing!!! However, things went south when when we went to the wine bar and found that ...
This ship is being taken out of the waters in February for renovations and should have been taken out a year ago! Not only the condition of this ship was well below average with its horrible smells to the point of having to move lounge chairs to higher deck because of bad smells to the below average food and service. All my pre-vacation preparations I did were not on record. By this I mean, ...
I would neither recommend Celebrity Cruise Lines nor the Celebrity Summit to my fellow cruisers. Our cruise in January 2017 on the Celebrity Reflection is still our best cruise ever. But, as my wife and I have found, you have to go on the newest ships to get the best food, the best service, the best entertainment, etc. When you go on an older ship, everything declines. Yes, that means that you ...
We chose this particular cruise because of the itinerary. It was our first (and last) one with Celebrity. We thought embarkation went smooth until I found out that they lost my luggage from the time I handed it over to them. All the others in our travel party received their luggage within a couple hours. I checked with our cabin steward after about 4 hours and he said he would check on it. He ...
I chose this cruise because of the fact my tour group was interested in gathering with like minded people. I couldn't believe the odor on this ship (smelled like urine and a stale ashtray!) The ship stunk! The food was terrible and disorganized especially in the ocean view cafe. Nothing was where is should be, nothing made sense. Hamburgers and hotdogs outside were cold and laying in tins, ...
This is our 7th cruise and 3rd with Celebrity. What a disappointment. The worst part of our cruise was the foul smelling odour of sewage in our cabin #3128.
We could smell this near a bank of elevators midship from the beginning of the cruise, but mid way through our week it was coming into our cabin.
We reported this to Guest Services and they tried to blame our cabin steward for the ...