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2 Helpful Votes
Sail Date: July 2017
We chose this Baltic cruise because of the interesting destinations — and weren't disappointed. Helsinki, St Petersburg, Tallinn, Germany, Copenhagen, Oslo and disembarking in Amsterdam. The ship was great, staff incredibly ... Read More
We chose this Baltic cruise because of the interesting destinations — and weren't disappointed. Helsinki, St Petersburg, Tallinn, Germany, Copenhagen, Oslo and disembarking in Amsterdam. The ship was great, staff incredibly helpful and friendly, and a good mix of nationalities — lots of Canadians, Aussies and Mexicans as well as the usual large US contingent. The food was a bit of a let down, and a lot of it very poorly described. A tagine allegedly including apricots and raisins was fruit-free and very bland. Cchocolate fondant turned out to be a chocolate mousse made with too much gelatine. Steaks were a safe bet. On the German stop there was a discount for speciality dining, but too be honest, even with a heft discount it was not worth the money. We ate in the Tuscan Grill. Starters were fine, but it went downhill from the lobster pasta which was killed by a creamy sauce with way too much garlic. Don't get me wrong, I like garlic and cook with it regularly, but not in this quantity. It was overpowering and the lobster could have been tofu it was so drowned in garlic. I thought my tastebuds were completely trashed until they served the steak I'd order for main courses. It was soooo salty it was almost inedible. Puddings were so disappointing we didn't bother — and please, if you're offering a complementary drink can you offer an alternative to limoncello. A chilled vin santo perhaps? We've spent a lot of time in different parts of Italy and have eaten in some great Tuscan restaurants — and this bore no resemblence to any of them. If you're a foodie, avoid. Our top tip would be if you're in St Petersburg, check out TJ Travel for your excursions. Much better value than the ship — and a transfer to the ballet (we bought our tickets online) was half the price SPB Tours quoted. Our guide, Daria, and driver, Alexis, were brilliant. Very knowledgable and managed to steer us around crowds and road closures due to the Moscow Marathon. The 2-day highlights tour packs in all the must-sees and included early admission to the Hermitage to avoid the queues. Couldn't recommend them highly enough. They are so confident of customer satisfaction they don't ask for payment until then end — says it all. Read Less
1 Helpful Vote
Sail Date: July 2017
Celebrity is our cruise line of choice and we were excited to see the Baltic countries. Two great overnights in Copenhagen and St Petersburg. We also had pretty decent weather. We really enjoyed our private tour in St Petersburg with ... Read More
Celebrity is our cruise line of choice and we were excited to see the Baltic countries. Two great overnights in Copenhagen and St Petersburg. We also had pretty decent weather. We really enjoyed our private tour in St Petersburg with Tailored Tours. Recommended in Rick Steves guide book. Guide Kate was fantastic. We custom created what we wanted to see. Loved Stockholm, and Copenhagen. Great time onboard ship. Entertainment was better than usual. Tuscan Grill meal was disappointing this time and we typically always eat there at least once. All during our meal the ship pushed out waste into the wake. It ruined my appetite to see the waste being dumped all during dinner. Main cabin food and service was great. Cabin was good, but couch surface was stained. They came to replace couch arm first night as it was scratched and ripped. We had not requested this, but wish they would have replaced couch cushions. Our roll call administrators were fabulous and we enjoyed meeting our fellow roll call crew. Good times! Read Less
4 Helpful Votes
Sail Date: July 2017
My husband and I loved the itinerary, the ship, the crew, and the people we met on the cruise. It was wonderful being able to overnight in St. Petersburg and Copenhagen. The only negative was going through Passport Control in St. ... Read More
My husband and I loved the itinerary, the ship, the crew, and the people we met on the cruise. It was wonderful being able to overnight in St. Petersburg and Copenhagen. The only negative was going through Passport Control in St. Petersburg but Celebrity had no control over that. It took us 1.5 hours the first day (15 minutes the second day.) We ate all of our meals in the main dining room (Anytime Time dining - prebook your dining time at least several months before the cruise) or Oceanview Cafe and found both quite good. We did Room Service for breakfast on the morning of our excursions and it was always prompt and good quality. The Celebrity singers and dancers were wonderful. Most of the other evening shows were very good (we missed a couple) For excursions, we booked ours through TJ Travel in St. Petersburg, Helsinski, Tallinn, Berlin, and Oslo and were very pleased. We like being in smaller groups (12-15). The only large groups were Helsinki and Berlin (up to 27). We chose the Classic Beverage Package and unlimited Internet package as our perks. You get the most bang for your buck if you drink 2 glasses of wine, bottled water, speciality coffees/tea. Internet was slow sometimes due to number of people using it. Our concierge room was at the back of the ship and very quiet. Only negative is that it's a long walk to the elevators. Also, they have two configurations for the room. One with the bed by the veranda and the other with it in the middle of the room. We prefer the bed in the middle. Makes the room feel more open. There were a number of multi-generational families on the ship and they seemed to be having a great time. You will hear many different languages on it. Most are English speaking (US, Canada, UK, Australia, New Zealand),but we met people from Germany, Belgium, and Italy Captain's Club (Elite and higher) activity and perks are nice. Read Less
5 Helpful Votes
Sail Date: July 2017
My wife and I selected this cruise to celebrate our 50th Anniversary with our daughters and their family and my wife's brother and his spouse. This was the fourth time we have sailed on the Silhouette, so we knew our experience on ... Read More
My wife and I selected this cruise to celebrate our 50th Anniversary with our daughters and their family and my wife's brother and his spouse. This was the fourth time we have sailed on the Silhouette, so we knew our experience on board would be outstanding. However, what really made this particular cruise for us were the above and beyond private tours we booked with independent tour groups. The most notable of all was our two day adventure in St. Petersburg touring with Alex's Tours. Words cannot express our pleasure and appreciation for the two days of touring in St. Petersburg through Alex’s Tours. Our guide, Inna, was the very best, being most informative and excited about sharing the history of this very beautiful city. Our driver, Alexander, always managed to get our party of eleven as close as possible to each site visited. Alex’s Tours arranged for everything including tour visas. There were NO waiting in lines, there were no glitches. Alex’s Tours far exceeded our greatest expectations not only in the reasonable price paid, but also in the sites we visited and the time we spent at each. Travelers to any of the Baltic Capitals would most definitely benefit from choosing Alex’s Tours whenever possible. They cannot be beat! Our tour included an overview of the city in our comfortable, air conditioned mini-bus down Nevsky Prospect passing Anichkov Bridge and Palace, the Fontanka and Moika Rivers, Kazan Cathedral, Admiralty, Winter Palace, Palace Square and many other sights. We then visited Pushkin to tour Catherine’s Palace, the Amber Room, and Catherine’s Park stopping for a traditional Russian lunch at a delightful café before continuing on to tour Peterhof and its numerous gardens and beautiful fountains, ending our first day with a tour of the Tsars Bathhouse. After returning to the ship to refresh, Alexander drove us to the Ballet where we enjoyed excellent seats and an outstanding performance of Giselle, before meeting Alexander again to return to the ship. The next day we relaxed on a canal cruise of the “Venice of the North” and toured the Hermitage including the amazing Gold Room. Following another delightful lunch we continued to tour the Peter and Paul Fortress where we visited the Peter and Paul Cathedral. Before returning to the ship we visited the magnificent Savior on the Spilt Blood Cathedral. Everything was included in the price quoted. Read Less
3 Helpful Votes
Sail Date: July 2017
Typical Celebrity experience. One minor note is on beverage package. On Classic, they limit Martini Size to 4oz.-seriously? All in, great experience from Cabin Steward to Specialty, to Main dining room. Nice amenities on Silhouette. ... Read More
Typical Celebrity experience. One minor note is on beverage package. On Classic, they limit Martini Size to 4oz.-seriously? All in, great experience from Cabin Steward to Specialty, to Main dining room. Nice amenities on Silhouette. Friendly staff. Entertainment is not up to speed with NCL for example. But all other services especially food are really solid. Embarkation and scheduling very efficient. Consistent communication from officers and bridge. Main dining room menus and service are very tasty and tidy. Good wines on drinking package in both red and white. Maître D very accommodating for Select Free style dining. The selection of specialty restaurants is deep with good variety. Special add-ons such as coffee, pizza, healthy foods are nice touches for overall experience. Coffee stands on 7floor is a great idea. MURANO, TUSCAN, and Qsine must try specialty dinner spots with attentive staff and different menus. crisp preparation. Heard PORCH and LAWN club also worthy of a try. Read Less
2 Helpful Votes
Sail Date: July 2017
The itinerary was wonderful (it was our second Baltic cruise). Unfortunately, we did not have a good experience with TJ Travel for our St. Petersburg tour and definitely would not recommend them. Our guide was rude, we were constantly ... Read More
The itinerary was wonderful (it was our second Baltic cruise). Unfortunately, we did not have a good experience with TJ Travel for our St. Petersburg tour and definitely would not recommend them. Our guide was rude, we were constantly being rushed and we were even told by our guide to push people out of the way at various stops ... a much different experience from our previous tour with another company. The Beyond The Podium program lectures were excellent. We had My time Dining and felt food in the dining room and service was very good. The great thing about cruising is that you can do as much as you want or nothing at all. There was always something interesting to do and see I would get up early and walk about the ship and see the crew constantly cleaning and it showed. We have sailed a number of times on the Silhouette and love it. Read Less
5 Helpful Votes
Sail Date: June 2017
We chose this cruise as it was the only 7 night itinerary leaving from Stockholm. Living in Scotland, we did not want to travel to Southampton to sail the Baltics. It was my 7th cruise, 2nd on Celebrity, and my friends first cruise. We ... Read More
We chose this cruise as it was the only 7 night itinerary leaving from Stockholm. Living in Scotland, we did not want to travel to Southampton to sail the Baltics. It was my 7th cruise, 2nd on Celebrity, and my friends first cruise. We are two females in our late fifties. We stayed 2 nights in Stockholm prior to the cruise. On embarkation day We travelled to the port on the number 76 bus from Gamlamstan Stan. There was about a ten minute walk to the ship which was well sign posted. We arrived at the port about 10.45am and were on board enjoying our mimosa by 11.15am. We then enjoyed a coffee and pastry in Cafe al Bacio before exploring the ship from top to bottom. We went for some lunch in the buffet and on leaving at 1.30pm the announcement was made that the cabins were ready. We had chosen a 2C balcony cabin with an obstructed view, number 6305. The obstruction was the roof of Blu restaurant. You look directly out but couldn't look straight down to the sea. We were very pleased with our cabin choice. It had a larger balcony and we were the last cabin on the port side so it was very quiet. Our room steward Satish kept it immaculate. When we arrived the beds were already separated. Due to the weather we didn't use the balcony much, however it was enclosed so we could sit on it when it was too windy to sit on deck. We ate every dinner, 3 breakfasts and 1 lunch in the MDR. We did select dining and only once had to wait for a table, the first evening chic night. We usually ate around 8pm We had the classic drink package included in our fare, which we upgraded to premium. Our favourite bar was the Martini Bar, where we were entertained by the bartenders. We also used Cafe al Bacio twice daily. Helsinki and Riga ports were some distance from town so we used the ships shuttle bus. In Stockholm we used the number 76 bus and Talliinn was an easy walk to the Old Town. In St Petersburg we did the one day deluxe tour with SPB tours who were excellent. We were lucky and were through Russian immigration in under 30 minutes, although we waited until the initial rush had died down. We had an afternoon flight so had an 8.45am disembarkation time. Cabins were to be vacated by 8am, however we just took our carry ons with us when we went to breakfast in the MDR at 7.30am. This was my second Celebrity cruise, first on an S class ship, and my friends first cruise, however we wouldnt hesitate in sailing on Silhouette again. Read Less
3 Helpful Votes
Sail Date: June 2017
we chose this cruise because it went to the destinations we wanted to visit. the ship was embarkation and disembarking was very easy and no stress at all, it went very smoothly.. the cabin was clean with a safe and fridge. we dined in ... Read More
we chose this cruise because it went to the destinations we wanted to visit. the ship was embarkation and disembarking was very easy and no stress at all, it went very smoothly.. the cabin was clean with a safe and fridge. we dined in the evenings in the main restaurant. I must say we have sailed on cruises several times, but the food quality and variety was the best we have experienced. for Breakfast and Lunch we mainly dined in the Ocean View self service restaurant the quality of the food was very good as well with plenty of choice. There were activities available should you desire all the time, but we didn't experience these. The crew were professional and friendly and they made you feel welcome and valued. Ports and shore excursions were good on the whole, we went on two organised excursions which were very well done ( St. Petersburg and Riga) and the tour guides were very knowledgeable. We did not travel with any children, and we would definitely consider Celebrity again. Read Less
1 Helpful Vote
Sail Date: June 2017
I was travelling with a group of friends on this cruise. We met up in Stockholm a few days before to visit the sights. We stayed in the Södra Hammarbyhamnen area of stockholm which was a quick public transit ferry ride away from ... Read More
I was travelling with a group of friends on this cruise. We met up in Stockholm a few days before to visit the sights. We stayed in the Södra Hammarbyhamnen area of stockholm which was a quick public transit ferry ride away from downtown (and the port!) On embarcation day, I took a transit ferry directly to Frihamnen port where the Silhouette was docked and walked right on the ship in a manner of minutes. This was one of the most efficient boardings I've ever seen. The ship is a beauty. Lawn club was in fine condition on the top deck, overall condition of the ship was impeccable. Staff friendly and plentyful. Pools well maintained and staffed (though the hot tubs were not warm enough... but that's just my preference). My cabin was an inside on deck 11 foreward, probably the largest inside I've ever seen. It was the same size as it's neigboring balcony cabins (minus the balcony). My group of 30 people had 3 reserved tables for fixed time dining at 20:30 and as one would expect on Celebrity the MDR food and service were excellent. I did not have one disapointing meal. Buffet was also impressive, selection and quality were up there with my expectations for Celebrity. Bar service was quick and efficient, I never had to wait for a drink anywhere on the ship. Entertainment on the ship was so-so... theatre shows were ok but nothing compared to the shows I saw on my last 3 cruises (Carnival Vista, NCL Escape and RCCL Jewel OTS). Main atrium band was really good, but had a very limited music roster. The same songs came back too often. I enjoyed all the ports, but my favorite was Tallin. I did not book and excursion and just walked around randomly old Tallin and was not disaponted. It's a perfectly preserved medieval city with a discovery on every street corner. On your way back to the ship, don't be afraid to go visit the huge abandonned looking concrete structure near the port. It's an old soviet era concert hall built for the Moscow olympics and a perfect example of soviet ultra utilitarian concrete construction. We took a red bus in Helsinki, but ended up walking around everywhere after our first stop as the bus couldn't access many areas due to a massive Pride-Day parade. St-Petersburg was as hectic as one would expect. Getting off the ship was quick (no wait), and Russian customs took around 30 minutes to clear. Riga was nice, but the ship docked in a lumber yard 40 minutes out of town (no I am not kidding!) and we had to buy bus transfers to get into Riga... not cool Celebrity you should have supplied a shuttle. While on board, I also did the "Behind the scenes" tour. Excellent visit to the "off limits" areas of the ship, I always love those tours... and Celebrity allows cameras so that was awesome! I would absolutely do this cruise again. Read Less
Sail Date: June 2017
We sailed on this Celebrity cruise as part of a rewards type trip. We have been on a handful of other cruises, one in particular was a Royal Caribbean Mediterranean cruise 4 years ago, that set the bar pretty high. The ship is really ... Read More
We sailed on this Celebrity cruise as part of a rewards type trip. We have been on a handful of other cruises, one in particular was a Royal Caribbean Mediterranean cruise 4 years ago, that set the bar pretty high. The ship is really showing its age. Our room was tired and cramped, nothing out of this world. It was nice having a small balcony but it was worn, rusty and dirty. Our stateroom attendant was unfriendly and never around. I once called him because he forgot to leave a breakfast card for me and he actually argued with me that he had indeed left it, which he didn't. The main dining room was "just okay". The big disappointment was paying extra for the French restaurant, Murano. I am a great home chef so I expected to be impressed. I recall having risotto that was supposed to have truffle foam -- it was horrible. There was foam but there was not even the most subtle hint of truffle in it. We got so tired of being harassed about buying drink and dining packages, it was above and beyond irritating. There was one bright spot in the dining room -- one of the wait staff broke out in song and she had the most beautiful voice and spirit. A couple of the waiters started dancing too. It was a neat moment and actually reminded me of the spirit in which the staff on other cruises have presented themselves. We enjoyed our ports of call however but based on this experience, I would not choose Celebrity cruises again. Read Less
19 Helpful Votes
Sail Date: June 2016
This was my 5th cruise, 4th with Celebrity and first time on the Silhouette. I couldn't believe the Main Dinning room's menu never changed during these couple years. Also the 14/F buffet was lousy! The bathroom and parts of ... Read More
This was my 5th cruise, 4th with Celebrity and first time on the Silhouette. I couldn't believe the Main Dinning room's menu never changed during these couple years. Also the 14/F buffet was lousy! The bathroom and parts of the public area smelled very bad. The odour came from the bathroom pipes and drainage system as the ship is not well maintained. The staff needs to be trained before serving the customers. They don't treat you like a " Guest " and are also very impolite. One of the staff asked my daughter " Do you EVEN speak English ? " My daughter is born and well educated in Canada. The iLounge staff service were very unhelpful and rude. Especially because they show you the attitude that " WE ONLY WORK HERE. THIS IS NONE OF OUR BUSINESS. DON'T BOTHER US AT ALL." They made us feel unwelcome. I really don't know why Celebrity would hire their staff to ruin their reputation. Read Less
16 Helpful Votes
Sail Date: June 2016
We took the Celebrity Silhouette Baltic cruise on June 19th. It was the worst cruise we ever took and we will never cruise with Celebrity again. Our dissatisfaction is mainly due to the fact that most of the crew we dealt with was ... Read More
We took the Celebrity Silhouette Baltic cruise on June 19th. It was the worst cruise we ever took and we will never cruise with Celebrity again. Our dissatisfaction is mainly due to the fact that most of the crew we dealt with was indifferent and did not care at all about customer satisfaction. There are many incidents I can site, but the following are the two biggest: Be very careful if you sign up for a Celebrity shore excursion. They canceled our shore excursion, Berlin On Your Own, at the last minute. The tour was for people who just wanted free time in Berlin and consisted of a 6 hour round trip train ride with a guide on the train with suggestions how to use your time. There were only 8 people signed up, so I had no problem with the cancellation. However, I later found out there was room on the train Celebrity’s vendor chartered for their shore excursions. The public train schedules to Berlin did not mesh with Celebrity's time in port, so we simply asked to buy a ticket on a train that was not full. Both Ben in shore excursions and his manager (I forgot her name) were rude and dismissive. They told us we cannot buy tickets for the train, they cannot control what their shore excursion companies do, and just said too bad when I told them they were ruining an important part of our vacation. Either they do not understand customer service or Celebrity needs to write better contracts with their subcontractors. Celebrity also canceled another tour that had 25 people on it when the tour maximum was 35. They also canceled a tour in St. Petersburg at the last minute, so those people were stuck on the ship since you must have a visa or be on a scheduled tour to enter Russia. The second incident occurred at the Tuscan Grille specialty restaurant. There was a pebble in my food that I almost broke my tooth on. The host, Andreas, said he would speak to the chef and never returned to our table. Perhaps he should have apologized, offered the meal for free, and asked us to stay as someone who is customer satisfaction oriented would have probably done. I walked out after about 10 minutes of waiting for him to speak with us again. He stopped me, asked if I was coming back, and told me the chef said the pebble was part of the dish. I said I would not return walked out. Then my husband found a bone in his broccoli and again Andreas said it was part of the dish. My husband ate about 4 bites of his dinner, and the waiter, who had acted like nothing happened the whole time, asked for his card so he could charge him for his meal. My husband told them they have got to be kidding and walked out. It was the worst restaurant experience we have ever had! By the way, there was a table full of Celebrity officers dining less than 3 feet from us. No one came over to see what the problem was. There were some positive things about the cruise. The ship itself is beautiful. We have been on a lot of cruises, and the public areas on Silhouette are some of the nicest we have seen on any ship. The food and wait staffs in the main dining room, Cuvee, and at the buffet are terrific. However, good luck getting an open seating table in the dining room when you want it. We waited over half an hour most nights. Also, Milana, the Assistant Guest Relations Manager, was terrific and tried to help us out with both situations above. She DOES know the meaning of customer service and we appreciate all she did for us. She helped us resolve the restaurant situation, but this could have been avoided all together if Andrea had handled it correctly to begin with. The Berlin situation is just inexcusable. Read Less
8 Helpful Votes
Sail Date: June 2016
Great ship, food and staff. Would have been a 5 star experience if the music had been turned down to normal! The sound in the theatre and all entertainment areas was so loud it was distorted. Several times we left the theatre after 5 ... Read More
Great ship, food and staff. Would have been a 5 star experience if the music had been turned down to normal! The sound in the theatre and all entertainment areas was so loud it was distorted. Several times we left the theatre after 5 minutes and we also had to move several times in other ares because of the volume. OK, many of the travellers were old but that doesn't necessarily mean deaf! The other downside was the price of the WIFI. About $300 US dollars for 12 days! You must be joking! Cabins very comfortable and staff delightful. Food and service also excellent. Attention to hygiene great, no one in our group got sick! Range of tours offered excellent, although they do not tell you that in a number of cases the local hop on/hop off bus actually comes to the pier so you buy the shuttle bus ticket! Despite the downers a very enjoyable trip. Depends on your priorities I guess!! Read Less
3 Helpful Votes
Sail Date: June 2016
Everything was very good with the exception of the quality of food in main dining room. We cruised on the Celebrity Millinium 13 years ago and the dining room food was excellent. We found it to be comparable to a dinner in a fine ... Read More
Everything was very good with the exception of the quality of food in main dining room. We cruised on the Celebrity Millinium 13 years ago and the dining room food was excellent. We found it to be comparable to a dinner in a fine restaurant. Sadly, this is not the case now. There was a strong push to make reservations in the specialty restaurants for an added $80-&100 extra per couple per night. If it hadn't been for the fact we enjoyed our table mates and the high quality of service in the main dining room, we would have paid extra for better food. The food was not even comparable to dinner at "Denny's". Portions were very small ( you could order a second plate if you wanted but no one usually wanted to because it was generally not too good.) Sort of hit or miss but mostly miss. We noticed the quality of food increased a bit after the specialty restaurants became fully booked. The lasted formal nite had the best food of the cruise. Next time we cruise on Celebrity, we might try to upgrade to Aqua Class if we can find a good deal because they have their own dining room included in the price and we heard from cruise mates that the food was better. As for the highly pushed beverage packages, we found unless you drink 6 or more drinks per day per person or want high tier alcohol, or fancy cocktails, it was not a good deal. We generally had a gin and tonic cocktail before our 8:30 dinner seating and had the wine specials featured on the nighty menu. You will get 2 pours each from the sommelier. If he asks if you want more, then you are charged for an additional glass. Wine generally cost us a total of $20-$40 per couple per night depending on whether or not we had asked for more wine beyond the 2 pours each. You could also purchase a bottle for about $40 for inexpensive bottles. Celebrity allows you to bring aboard 2 bottles of wine upon embarkation only so we bought 2 bottles from the Duty Free shop and enjoyed drinks on our veranda. (Don't forget your corkscrew!) We loved our 3 days in St. Petersburg and booked the 3 day package tour from Alla Tours. It had a max size of 16 per van and it was less expensive than the cruise tour. Alla was able to shift around the order of stops to avoid long lines. The Alla tour was excellent and you really need the 3 days to see everything. Most of the rest of the Baltic ports were easily done using "hop on hop off" bus tours which usually came right to the docks. Using these tours plus a good guide book (I highly recommend Rick Steves Baltic Cruise Port Tour Guide.) was adequate and low cost. The people that did the Berlin day trip as opposed to local exploring, were disappointed. 6 hours of traveling and 3 hours in Berlin was not worth it they said. Service all through the ship was top notch. Entertainment wasn't nearly as good as 13 yrs ago but it ranged from just ok to very good depending on the night. Mixed bag. Read Less
2 Helpful Votes
Sail Date: June 2016
We wanted 3 days in St Petersburg to see as much art, architecture and history as possible. This was the only cruise that offered it. Our friends had taken Celebrity cruises before, and in particular, some friends had taken this Baltic ... Read More
We wanted 3 days in St Petersburg to see as much art, architecture and history as possible. This was the only cruise that offered it. Our friends had taken Celebrity cruises before, and in particular, some friends had taken this Baltic Sea cruise last year, and they all highly recommended this cruise. Service on Celebrity ship was impeccable. This being our first cruise on a ship this large (Silhouette carries 2800 passengers) we had some concerns about congestion and service. But we were pleasantly surprised by the high level of service, personal attention, efficient exit from and entry into ship at every port, excellent food, etc. The pool area was a bit crowded occasionally, mainly because some people SLEPT on the lounge chairs (why they could no sleep in their staterooms, I will never know). My wife has restricted diet, and the restaurant staff did their best to accommodate her needs. The buffet had quite a bit of the type of food she eats (vegan), and the restaurant tried to make what she requested (although the chef sent a small bowl of mixed spices on the side, rather than cooking the spices with the vegetables - as is done in East Indian cooking). We met many many wonderful people from all over the world. (We also saw some small groups monopolizing some services, but this was tolerable). We did not get a chance to experience all the varied entertainment that was available on board. Shore excursions (with Celebrity) were very enjoyable. Overall, it was a fantastic, comfortable, enjoyable, memorable experience. Read Less
1 Helpful Vote
Sail Date: June 2016
It was our third cruise with Celebrity and we've never used anyone else at this stage because I've never been convinced that there is better value or service to be had, and we've certainly researched them all! We came ... Read More
It was our third cruise with Celebrity and we've never used anyone else at this stage because I've never been convinced that there is better value or service to be had, and we've certainly researched them all! We came straight from an Arctic expedition out of Svalbard where we basically wore the same clothes everyday onto the luxury of the Silhouette. We love adventure and travel and we love the pampering from time to time and that's certainly available on Silhouette. We had a fantastic corner suite on the 9th at the rear of the vessel that had a side porthole and a rear balcony. Prior voyages on Celebrity have been in the inside passage from Vancouver to Alaska on Millennium I think and the Mediterranean on board Celebrities newer vessel Reflection. Both different and both fantastic. With a suite you have priority boarding but don't forget to fill out your paperwork first otherwise it can hold you up. We are very active and fit 56 year olds and so always took the stairs, except on special nights where my wife wore those high spikey glittery shoes, that men love but will never understand why women put themselves through that pain! Past experiences had taught us to pace yourself with the dining. The Murano restaurant was our favourite, and we took a cooking class they offered. We didn't marry because of my wife's ability to cook and sadly I can't see her making the crab terrine or Grand Marnier souffle at home but her personalty, beauty and kindness more than make up for her ability to burn water! We took almost every active shore excursion and keep saying to ourselves that we see these shore excursions as taste tests and determine which places we need to come back to one day to do properly. Whether that ever happens remains to be seen I guess. Loved Estonia, Sweden, Copenhagen, St Petersburg (Don't miss the Hermitage Museum, awesome!) On board shows were a bit hit and miss but everyone to their own. Some I loved, others didn't and visa versa. In a suite you have access to your very own specialty dining restaurant , Luminae, and we really enjoyed that. Intimate, quiet, fantastic service and great food although I'd say Murano had better, more upmarket food choices. The ship was in excellent condition with lots of activities, a great gym and doing the Baltics via a cruise is a great way to take a holiday. We only started cruising a few years ago as it never really appealed to us. We kick ourselves now and wish we had started many years earlier. Unpack once and let your hotel take you there! Read Less
Sail Date: June 2016
My husband and I cannot say enough good things about Celebrity, the "Silhouette," the Baltic Sea countries, etc. The ship is laid out very well, the food, especially in the Specialty Restaurants, is fantastic, the crew (kudos to ... Read More
My husband and I cannot say enough good things about Celebrity, the "Silhouette," the Baltic Sea countries, etc. The ship is laid out very well, the food, especially in the Specialty Restaurants, is fantastic, the crew (kudos to the activities staff) appear to enjoy their jobs, and the ports of call were wonderful. We did all of our tours on our own or with local Tour Guides. Highlights in each port include: Stockholm-Vasa and ABBA Museums, Old Town and Changing of the Guard; Helsinki-Walking Tour with a Local; St Petersburg 3 Day Tour-SPB-Tours is one class act!; Estonia-Walking Tour with a Local; Berlin-SPB-Tours (discount because of St. Petersburg tour); Copenhagen-Tivoli Gardens; Amsterdam-Private Tour w/ Tom's Travel Tours-Edam Cheese, Windmills. We met fantastic people from our Roll Call, who we are now fortunate to call our friends! Celebrity does a fantastic job overall, and I don't know if I can wait until our next cruise in March, 2018! Read Less
Sail Date: June 2016
We always choose a cruise for the itinerary and this one had a great one. Also we had sailed on Celebrity's sister ship the Solstice last year and loved the ship. We find the service especially good with Celebrity, all staff are ... Read More
We always choose a cruise for the itinerary and this one had a great one. Also we had sailed on Celebrity's sister ship the Solstice last year and loved the ship. We find the service especially good with Celebrity, all staff are friendly and obviously well trained. The ship is beautiful as well as understated, with pleasing decor. On Celebrity's we also find the cabins comfortable and we'll equipped. This time we booked concierge class and the concierge was very helpful. Food is also tasty, we'll prepared, varied and as usual the service is excellent. As the itinerary is the main feature for us, we tend not to take advantage of the on board activities, games, casino, spa or bars, so we cannot comment on them. Evening entertainment was varied and interesting, although we found 2 out of 3 of their production numbers to be a little far out for our taste with odd choreography and unfamiliar song choices. Otherwise it was a very enjoyable cruise. Read Less
2 Helpful Votes
Sail Date: June 2016
The ship was elegant and cabins (veranda) well appointed and designed. The food was excellent. In my opinion there is no reason to pay extra for the specialty dining. Entertainment enjoyable. This is a port intensive cruise with only ... Read More
The ship was elegant and cabins (veranda) well appointed and designed. The food was excellent. In my opinion there is no reason to pay extra for the specialty dining. Entertainment enjoyable. This is a port intensive cruise with only two days at sea, but that is why we chose this itinerary. We did not use the spa, pools, gym, casino, etc., but did enjoy some of the lounges and sail-aways from the outdoor bar. We did not use the ship excursions. For St. Petersburg we used TJ tours (excellent 3 day tour with only 12 person per van) and for Berlin (from Warmunde port) six of us had a private car/tour with Jeremy Minsberg (excellent). For the other ports we used Rick Steves Baltics Cruise book and toured on our own. This is very doable. We arrived in Stockholm two days before boarding and stayed in Amsterdam for two days since we had to be out of our cabin by 8:00 a.m. the day we arrived in Amsterdam. That, unfortunately, is a rather abrupt end to a very nice cruise. Read Less
Sail Date: June 2016
Having been on a number of major cruise ships, we have found Celebrity to be the best! We did a Baltic Sea cruise with our 4 (adult) children. I think it ranks as one of the top cruises we have gone on. The staff on Celebrity are the ... Read More
Having been on a number of major cruise ships, we have found Celebrity to be the best! We did a Baltic Sea cruise with our 4 (adult) children. I think it ranks as one of the top cruises we have gone on. The staff on Celebrity are the best! The ship is clean and maintains a level of cleanliness. Every port except for one was exceptional (we didn't particularly like Helsinki, Finland). Wish we had an additional day in Stockholm as we couldn't get into the port until the evening due to severe weather conditions. It is our second trip to Sweden and we were looking forward to a closer look of Stockholm. We departed from Amsterdam and visited Copenhagen, Tallinn, Berlin, St. Petersburg, Helsinki and Stockholm. Prior to our cruise, we spent 5 days in Paris, 2 in Bruges and 2 in Amsterdam (taking the train between countries). We have been to Paris but wanted our children to visit. It was our first trip to Bruges and Amsterdam. All were fantastic. We had an overnight in Copenhagen but think one day would have been fine. We had one day to visit Berlin (a 2 hour drive from the port) and wish we could have been there two days. St. Petersburg was amazing. We opted for a private tour for the six of us and chose ULKO Tours. It was simply the best investment we could have made. ULKO is top notch and we highly recommend them to anyone in any port on the Baltic Sea. Please don't be scared away by the tactics the cruise ships use when they warn you that they won't wait for you if you miss your ship's departure time. This may be true, but private companies like ULKO stake their reputation (and their business) on making sure you stick to the schedule and you are back to the cruise ship on time as promised. The only downside on all of the ports is that we wish we could have been in most of them much longer. But isn't that the case on cruises? Read Less
Sail Date: May 2015
Loved the ports. The food was good. The service impeccable. The entertainment was not nearly as good as on previous voyages. Loved the captains sense of humor. There weren't as many activities available as in the past. The coffee bar ... Read More
Loved the ports. The food was good. The service impeccable. The entertainment was not nearly as good as on previous voyages. Loved the captains sense of humor. There weren't as many activities available as in the past. The coffee bar was out of specialty teas when the trip started and never restocked them. All in all it was still a nice cruise. Read Less
Sail Date: May 2015
On September 1st, 1996, Candi and I took our first Celebrity Cruise on the Zenith in what the New York Post described later as the Cruise to Hell. Although we were tossed around for two days in the Atlantic with 40 foot seas and tropical ... Read More
On September 1st, 1996, Candi and I took our first Celebrity Cruise on the Zenith in what the New York Post described later as the Cruise to Hell. Although we were tossed around for two days in the Atlantic with 40 foot seas and tropical storm winds, we persevered and after the cruise was over, we decided, in spite of the experience we would like to go on another one in calmer waters. That began our love affair with cruising. We tried other brands including Carnival, Royal Caribbean, Princess and Holland America and always came back to Celebrity because we felt it was a cut above the other mass market cruise lines as their tag line of Modern Luxury defined our style. Our last seven cruises were on Celebrity. We recently sailed on the Silhouette that sailed from Stockholm on May 28th, 2015 and found it to be the worst cruise we ever sailed on. From the beginning we noticed many changes. Check in, was anything but smooth as it took a half an hour once we reached the agent. There was no problem with our documents. She just didn’t know what to do and there were no supervisors to assist her. Once we entered the ship we were continuously solicited, nagged, harassed and badgered (you get the idea) for purchasing or upgrading the beverage package. In the first two days of our trip, every waiter, bartender and bus boy we came in contact with would stop us and ask if we wanted to upgrade or purchase a beverage package. Quite annoying to say the least. Equally bothersome was being aggressively stopped every time you boarded the ship or exited/entered the elevator lobby by the Oceanview Café to reserve a table at the specialty dining rooms. On several occasions, a member of the staff approached us while we were enjoying a glass of wine in a public room or chatting with friends, trying to sell us a half price meal. We stopped going to the specialty restaurants as the experience was always hit and miss (usually miss). In one instance, the waiter, while serving our dinner, stopped to pitch a half price meal at a specialty restaurant while our food was getting cold on his shoulder. There was no end to it. We found it quite ironic that the Celebrity Passenger Code of Conduct states- Solicitation Solicitation is not permitted onboard as it is considered a disturbance to other guests. Perhaps the management at Celebrity Cruise Lines needs to follow their own rules. We also found shopping on the concourse to be equally irritating with someone, every night pitching non stop on a loud speaker the deals of the day. Even walking by some of the shops was a challenge as there was always someone trying to engage you in conversation and draw you inside reminiscent of a Turkish Bazaar. So much for Modern Luxury. On a ship that carries 3,000 passengers, one would expect several venues for music and entertainment. On this cruise, there seemed to be only one. Gone is Michaels Pub (reserved for suite guest. Every time we looked in, it was empty) and the piano bar and other intimate areas that offered a variety of entertainment depending on your mood. Instead, there was one loud band that played every night on deck three. You either had to jam yourself on the small dance floor or be a spectator looking over the rail on the upper decks. If you wanted a quiet dance with your spouse or singing along at a clubby bar, you were out of luck. Also, gone are the special events that would take place on the pool deck at night. No deck parties at all. No special brunch in the main dining room. Nada. They did have a 12 piece oompah band at the Sky lounge with brats and pretzels (beer extra, of course) which was fun but there wasn't enough room for all the people who attended. I can go on... When we signed on, we were given Celebrity Select Dining. We thought it was a good idea due to the flexible itinerary. In practice, getting seated every night was always an issue. Most of the time we were a group of four and occasionally there were seven of us. No matter what time we came down, we had to wait. The seating hostess couldn’t figure out she could take two adjacent tables for two, slide them together and voila! (We learned she was a cocktail waitress on the last cruise). When seven of us came down, we were told it was especially difficult and a reservation should be made in advance. We tried but we were told that we could not be accommodated. When we were finally brought inside, there were many empty tables of all sizes. Once seated, it was hit and miss as far as the staff. On some evenings, we lucked out and got a very capable, professional staff (and tried to get seated there during subsequent meals). On other times, we got a staff that did not get the order correct and would rush us through. One night, the waiter spent about ten minutes trying to convince the table to order a particular entree. I saw he did this with other tables near us. I can only assume the kitchen had a surplus of this particular dish and wanted to move it. We never, ever saw the maître d. In the past, a headwaiter or maître d would stop by during every meal to check to make sure everything was OK. I suppose with his tip guaranteed, he or she could hide in the kitchen during the meal. On the plus side, the food was generally good (except for the tough as nails New York Strip that I order once on every cruise and get the same low quality slab of beef. Read Less
1 Helpful Vote
Sail Date: May 2015
We are frequent cruisers and had previously cruised on Celebrity several times, although not recently. We were, frankly, shocked to see how far Celebrity has gone downhill. Celebrity used to have some of the best food at sea. On this ... Read More
We are frequent cruisers and had previously cruised on Celebrity several times, although not recently. We were, frankly, shocked to see how far Celebrity has gone downhill. Celebrity used to have some of the best food at sea. On this cruise the food in the dining room was, at best, mediocre (below Royal Caribbean and Princess and well below Holland America). The food at the buffet was just plain awful. Everyone we met on the cruise felt the same about the food. Clearly this is intentional by Celebrity in order to drive people to their specialty restaurants which were pushed incessantly. Entertainment on this cruise was very poor and far below other cruise lines. Rated the cabin lower because there is so little drawer or cubby space (we had to live out of our suitcases) even though we had a concierge class cabin with a balcony. As has always been the case on every cruise that we have taken, with every cruise line, the staff were efficient and friendly. In this case, however, the line itself has become amazingly grubby. There was constant hawking of specialty restaurants, high priced trinkets (typically 2 or more times the prices that we saw in port for the same things), beverage packages, etc., around the ship with a relatively hard-sell. Walking around the ship, which is nice and well kept, often felt like walking through a South American market where people are constantly pulling you over and trying to sell you something. Although we are higher level Captains club members (not the highest level) on three occasions we were asked to leave a lounge area (different areas) which was then converted for use only by suite guests or Elite Captains club members. First time we ever felt like truly second-class citizens on a cruise ship. We enjoy cruising and the Baltic ports are highly recommended, but do yourself a favor and choose another cruise line. Read Less
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