I just returned from the Celebrity Eclipse on a 12-night journey through Patagonia. I was very disappointed with the overall quality of this cruise in many ways. Having taken 41 cruises on different cruise lines, including some with Celebrity, I have ample references to comment on this trip.
First, I want to start by saying that it's not worth acquiring an upgrade to a suite. I acquired ...
It seem a lack of check for Passengers who do not sanitize ther hands! Never see that before on other Cruise Co. Result a lot of people where sick at the end of the cruise : Coughing... We where not impress with night show... Only 1 restaurant a la carte and 1 buffet all other (Speciality) you need to pay for... I did like the Qsine one. One other thing is that we thought it will be much more ...
Supposedly a premium company, the ship is too old, the furnitures are damaged, rusty paints on canine’s balcony, average food, savings have been made everywhere and it transpires on the ship, on the equipments and on the service.
For that particular cruise selling the magical Chilean Fjords and Cap Horn is just a lie. You go around the fjords by night and never see anything impressive just ...
Departure was delayed by three and half an hours without any communication even to their own crew members who started sailing away party on deck already but have to cancel it. Captain didn’t apologize for the delay instead just say that is out of our control because the supply loading was slow. C
First port of call at Cabo San Lucas arrived at 1:30pm but the tender didn’t start transfer ...
This was my 17th cruise, 5 on Celebrity and 2 on the Silhouette. By far the most disappointing cruise experience ever. Celebrity has always been a cut above the rest, but not on this cruise. The food, entertainment and treatment from the staff was very disappointing. Food in the buffet was repetitive and sometimes unrecognizable. No buffet carving board and reduced stations at dinner time? Basic ...
We are long time cruisers and have cruised the Southern Caribbean before. On embarkation day, we (along with hundreds of other people) are told that our typical drink package no longer includes the vodka we prefer. So, we start off the cruise frustrated and angry that our October 14 days cruise included our favorite and our December cruise did not (without any advance warning). Ate at Sushi on ...
We chose this cruise because of the itinerary, now having visited all seven continents. We are glad we did it. The ports and scenic cruising were outstanding and memorable but Celebrity Infinity disappointed us in so many ways that we are reconsidering taking any future cruises on them. At the very least we’ll never again pay extra for Aqua Class which we very much enjoyed and felt was a good ...
Antarctica was a dream of mine, but I wish I had booked with another company. Celebrity knew we were 3 adults and they intended to put me on a sofa for a small child. I couldn't sleep the first night. Guest Relations said they couldn't fix it that night and nobody apologized for the awful night I spent. The next morning I stayed in Guest Relations and didn't move for two hours until they told me ...
We chose this cruise for the ship and the itinerary. Going into we knew she was old, however five months prior we were on the Infinity for a seven days cruise. It was excellent. So we went into it with all positives. Mistake. From no varletry in food nor wine to short staff.
Note this was the first ship we used in 2004 with Celebrity. The food and service then was excellent. After 19 years my ...
This was our first celebrity cruise and we choose this ship because of the ports of call and length of scenic cruising. The ports of call were good and we hit every port with mostly good weather. Our scenic cruising was equally as good with weather and ample time in paradise bay etc. We were able to sail around Cape horn in gorgeous sunlight. Falklands islands was beautiful etc. However for ...