1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Solstice Review
  5. Celebrity Solstice Cruise Reviews

5 Celebrity Solstice Cruise Reviews for Family Cruises to Transpacific

My daughter, her partner and myself have had the most amazing cruise on the beautiful Celebrity Solstice cruising from Honolulu to Sydney. Why are there any negative comments regarding this ship? I honestly have no idea, not only is the ... Read More
My daughter, her partner and myself have had the most amazing cruise on the beautiful Celebrity Solstice cruising from Honolulu to Sydney. Why are there any negative comments regarding this ship? I honestly have no idea, not only is the ship beautiful but the staff are equally so. Staff cannot do enough to ensure your every need is met with kindness, professionalism and friendliness. The food in the main dining room and buffet were incredible. Our cabins were kept spotless by our friendly and helpful attendant. Actually serviced up to three times a day. We had our balconies opened up which gave us heaps o room. There were plenty of activities on board, you could do as much or as little as you liked. Captain Alex was a hoot, so very entertaining. I must mention Restika, Totok, Francis, Albert and Leonel from the dining room. Their service was way beyond what could be expected. Embarkation and Disembarkation were easy and carried out within minutes. I cannot thank Celebrity and her crew for one of the most memorable vacations of my life and I have had quite a few over the years. Please, please if you get the chance go for Celebrity, it really is the best. Read Less
Sail Date September 2019
I think this itinerary was mis-named. For me, South Pacific Treasures would have been more accurate, because it was traversing the South Pacific ocean that was the purpose of this cruise, with a total of 11 sea days. One day we were ... Read More
I think this itinerary was mis-named. For me, South Pacific Treasures would have been more accurate, because it was traversing the South Pacific ocean that was the purpose of this cruise, with a total of 11 sea days. One day we were treated to 4-5 meter waves, another day 2 meter waves, another day it was a pacific ocean, smooth as a lake. Overnight of Oct. 5, we were treated to a beautiful full moon reflected on the water. As attractive as most of the stops were, spending time on open water was the central reality of this re-positioning cruise. Embarkation in Honolulu was smooth, with a different look, we each received a shell necklace as we entered the registration area. We cruised the Inside Passage on the Solstice last year, and it seemed a fair number of other passengers had previously been aboard this ship, allowing a comfortable familiarity for us. Certainly for us, the other passengers help make this a very enjoyable vacation. The many Australians we met during this trip were individually and as a group friendly and good-humored. The fun we had with our trivia team was a highlight of the whole cruise. The Cruise Critic meeting was well attended by cruisers and officers. Hotel Director Andrea and the Cruise Director Ben were very visible and active leaders throughout the cruise, one never knew where and when either of them might appear. Parag was our stateroom attendant, and he performed his duties with a smile, and proved quick to respond to both face-to-face requests and to phone calls. Blu was good for us. Telma and her restaurant staff provided excellent service throughout the cruise. Our main complaint is and has been, that we would like richer flavors in the food. Over 17 nights, the menu of course had repetition, and constraints of resupply further limited some of the potential choices. Considering there was some understandable drop-off in fresh produce, we admired the way Celebrity handled the logistics of supplying our cruise. Rose of Captain's Club had plenty to do, and was once again helpful to us. Ben was ok as CD, he is definitely energetic. Alexa and Nick ran trivia, both injecting some dry humor into the sessions. The house band Sound Stars was as good as any we have seen during our 16 years cruising. They played a range of popular music, covering different styles well, with some good interpretations thrown in. Prisma, the string duo, were excellent throughout the cruise, and I made an effort to hear them play. Starlight, the fusion quartet were good. Duo, the acoustic pairing were not as good for us as the other performers. Of the stage productions, the acrobatic/aerial show was much better than the other productions. Yoomi was good, as was Denny Elliot. The entire Hotel Staff deserves kudos for their efforts to clean and re-clean the ship during the Norovirus outbreak. Days before the cruise ended, thorough cleaning and re-cleaning of some state rooms commenced, pillows and linens were removed. The housekeeping and restaurant staffs, I think the entire Hotel management and staff, worked hard long hours to contain and rectify this outbreak. People were quarantined, care was offered and given. We very much appreciate all the efforts the service staffs made on the passengers behalf. The Polynesian Enrichment team provided ukulele lessons that I attended when they were available. They also were offering hula and other dance lessons, and were well attended, again when they were officially scheduled. It was odd to see them aboard and stating they were willing to hold classes that for some reason weren't being scheduled by the activities director. We watched some of the Enrichment lectures via the television, which was a first for us. We made good use of the fitness center and walking track. We the number of sea days, we had ample time to walk the promenade, and decks 14 and 15. Disembarkation in Sydney was easy, with helpful attendants sprinkled throughout the terminal. If the meters worth of missing wood railing on decks 14 and 15, and the connecting stairways; and the amount of rust clearly visible on our veranda and other parts of the ship are any indication, then the Celebrity Solstice best not wait until 2019 or even later to be totally refurbished. Overall, the combination of meeting friendly and interesting fellow cruisers, excellent service, the Pacific ocean, and attractive ports made for memorable travel. Read Less
Sail Date October 2017
.We have been on more than 20 Celebrity cruises, but this was our first cruise on Celbrity Solstice. We wanted to see Hawaii, as well as enjoy a repositioning cruises. We have always enjoyed the evening's entertainment, especially ... Read More
.We have been on more than 20 Celebrity cruises, but this was our first cruise on Celbrity Solstice. We wanted to see Hawaii, as well as enjoy a repositioning cruises. We have always enjoyed the evening's entertainment, especially the production shows, but not this time. The production shows were the worst we have ever seen on a Celebrity cruise. The food was fine, but if you want something from the grill, you have to walk outside, half the distance of the ship. This you have to do in the wind and cold and hope you get back to your table with warm food and everyone else already not done eating. On the positive side, the captain was outstanding, on the bridge keeping our sailing safe and comfortable , giving a talk on the building of the Solstice, and a member of the "Liar's Club". All the service personnel were excellent, going out of their way to be of assistance. Read Less
Sail Date May 2017
Some background to start- this is my 6th cruise and first on Celebrity. Things they did well: Very Clean- toilets were exceptional- they have attendants in them constantly cleaning them- this was great. The ship is nice but nothing ... Read More
Some background to start- this is my 6th cruise and first on Celebrity. Things they did well: Very Clean- toilets were exceptional- they have attendants in them constantly cleaning them- this was great. The ship is nice but nothing exceptional. The room attendants were good, no complaints at all there. The buffet was pretty good but the egg stations ere chaos each morning and they seemed unable to cook toast to a crisp- it was always underdone. The rooms were a good size and the bathrooms were great- plenty of room and a shower screen and not a curtain which was appreciated Things that were Ok: The entertainment was Ok- some really good guests but some average shows as well. Most of the staff were pretty good. Things they did bad: Dining room only average- meals not hot all the time- variety not great. Casino- Rudest staff I have ever seen at a ship casino- manager was disgraceful Bingo- $59 u.s to play 3 games of bingo! It as such a rip off that one of the days they had to refund people who had paid because they didn't have enough people playing- fancy not enough people out of 2850 passengers- shows that people refuse to be ripped off. Selling- Constantly trying to sell restaurant visits (paid) and drink packages. We heard they put the price of drink packages up when all the Australians boarded the ship on Honolulu- top package was $77u.s per night PLUS 18% tip (compulsory) when you take into account the Aussie dollar the cost was around $120 aussie dollars per day for top drink package. The celebrity brand is a rip-off - not as good as you would expect for the dollars paid- will stick with carnival in future- food better and staff much better. Read Less
Sail Date October 2015
It has been several months that I have given Celebrity the opportunity to follow up and make good on the concerns and disappointments my sister and I experienced on our most recent cruise from Honolulu to Vancouver in April 2015 so I am ... Read More
It has been several months that I have given Celebrity the opportunity to follow up and make good on the concerns and disappointments my sister and I experienced on our most recent cruise from Honolulu to Vancouver in April 2015 so I am now going to post this review as I have not received the promised call back I was given in May. I am not one who likes to or complains often but felt it was important to ensure the management of the Celebrity Solstice understood and could deal with the problems my sister and experienced. We booked the cruise after my sister had a marvelous experience on a recent Celebrity cruise she was on in the Caribbean. She raved about the service, food and beverage and how courteous and professional the staff were on that cruise. Unfortunately, she could not say the same for the April 2015 cruise on the Solstice. We booked the CONCIERGE PACKAGE and UPGRADED OUR BEVERAGE PACKAGE TO PREMIUM so we could enjoy some of the best services on board without having years of experience with Celebrity cruises. When we checked in we also purchased a $99 package for exclusive dining in 3 of the speciality restaurants. We were supposed to be one of the 1st to receive our luggage but waited over 3 hours for our luggage to get to our room. There was no champagne waiting for us in our room but there was some warm scallops appetizer sitting on the table. Many excuses were made by our cabin steward but we did not blame him for the problem….just waited patiently in our room to get our bags so we could dress for dinner. Dinner in the Tuscany was just ok. That was the 1st day. On the 2nd day we hung around the pool. That was nice except the bar was super busy and staffed poorly. One of the bartenders was very rude and lazy and also charged my account for drinks even though my card clearly showed I was a PREMIUM BEVERAGE guest. It was after this experience that we went to customer service and expressed our concerns, receiving more excuses and the promise that our concerns would be shared with the appropriate channels. Well, we did hear from the Food and Beverage manager (sat down at our dinner 2 nights later and listened) after we experienced more bad service and food as well as additional charges on our account! We used our onboard credit to have spa access and even that was a disappointment because it wasn't always working properly. We were listened to but nothing changed and nothing provided to compensate. Upon returning home, I called Celebrity customer service to follow up, give a detailed account of our experience and say I would not be able to recommend them. The gentleman I spoke to said there had been other complaints about the Solstice and that he would get back to me before the end of the week. I never heard back from him or anyone else at Celebrity customer service :( We talked to several passengers on board who have cruised with Celebrity for 10 years or more and were also disappointed with this cruise….it was unusual they said. I'm glad to hear that but I feel Celebrity should have done something for us to regain our confidence in their service. I won't be booking with Celebrity in the future because they did not deliver the service we paid for nor made up for it in any way. Positives were: we met some great people, our cabin was very comfortable, the pool area was fun and clean and lots of towels, the buffet had lots of good food choices, gym was in good shape Negatives were: Overall concierge service was not received…luggage and champagne was late, appetizers in room were poor, bar service at the pool was inconsistent (tried to use bar alcohol instead of premium and charged account for premium), speciality restaurant food was disappointing and not worth the extra cost (food was too rich and service was pushy), SPA was not working properly at times, customer service was just lip service Read Less
Sail Date April 2015
Celebrity Solstice Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 4.1
Entertainment 4.5 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 5.0 3.8
Service 5.0 4.4
Value For Money 4.5 4.0
Rates 4.0 4.2

Find a Celebrity Solstice Cruise

Easily compare prices from multiple sites with one click