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2 Celebrity Solstice Europe - Eastern Mediterranean Cruise Reviews

Not to be long winded, The food in the main dinging room was uninspired and marginal The waiter was slow and non-responsive The assistant waiter had personality, ran to serve, and should have been the head waiter The ... Read More
Not to be long winded, The food in the main dinging room was uninspired and marginal The waiter was slow and non-responsive The assistant waiter had personality, ran to serve, and should have been the head waiter The rooms were great, but the technology sucked. TV's in both rooms (Suites) did not function, the GPS and cameras never worked, the internet was down most of the time we tried, and the onboard accounting system was days behind The pool and jacuzzi closed way too early and they were way too undersized for such a large boat The green was closed alot and you could not even putt on the green, which is one reason my boys were not happy The kids club and teen room were closed all the time, and did not have the services advertised The soda plan worked well, and we did not have carry those dopey glasses around The entertainment in the theater was lousy, lousy, lousy, I have seen better in a Club Med, where the people are not trained to entertain The entertainment in the rest of the ship was great, only problem they quit just as the evening was getting started. Not everyone eats at old people time (6:00). The cruise director told me that the target market for this boat was families with older (teen) children. Guess what, they missed this completely. my children do not mind a little classical music (violin, etc.) only problem was that the music ended before cocktails and dinner, and the shows had odd hours that if you ate late you were screwed to see the shows though we did not miss much, in our opinion. Never quite figured out what the purpose of the butler was. He really didn't do much, it was the cabin attendant who seemed to work and always be outside our door. Field trips/excursions were OK, but where were the ones for people under 75? Jet skiing, snorkeling/diving, parasailing, hiking, climbing, beach, boating, sailing, golf, tennis, shooting, all day trips with climbing or as the brochure says "Strenuous" stuff, etc.. The most "strenuous" thing was climbing a few steps on the bus. Their problem is that with no teen type activities, no teens should be on this boat, hence they are not really marketing to who they say they are "families", just couples and old people. We did like embarkation and disembarkation, this process was fairly painless, with the exception of trying to get my daughter a drinking ID as she was 19, and allowed to have a glass of wine with dinner (After living in France for many years this is standard practice) The specialty restaurants were for the most part the only place to have a decent dinner. I agree with other opinionaters, the buffet had better food. The Asian restaurant needs to learn how to make and serve sushi, it was terrible, the French had the best food and service on the entire boat. The rooms were nice, but we had suites, so I can not say what the others must be like, and the baths were bigger than we thought they would be. The photo shop/photographers did a decent job, but don't buy anything until the last day as they lower the prices significantly rather than through the stuff out. The would be better served to have a way to view your photos without having to print and throw away so many photos, which also means less chemicals, etc. in the environment. We thought drink prices were fairly moderate, and we brought our own "special" liquor on board. They said they would confiscate it, but never even looked, just xrayed and let it past. We did not have a problem with paying for their liquor, but their selection was pretty limited. Thinking about it there are a couple of pet peeves: Hardly anyone wore black tie, what's with this? If you have black tie nights, then everyone wears black tie. We did not feel like wearing formal wear, as we wear it all the time, but did to be in the spirit, or so we thought. Why would you schedule an excursion to a place without head sets, when you know you will not be able to be heard without one over the din of 1000's of other tourers, and everyone else has them but Celebrity???? You can't even buy a piece of the Corning glass, why??????? Why do they close jacuzzis on a boat at 7:30?????? What is the incentive for good service if you tip ahead of time?????? Why do they have such nice TV's if you can;t use them??????? Why advertise things you do not deliver on (Teen Club)??????? Why did we spend 4 hours at a rug store??????? We actually did not, we left the tour and went to a ceramics place, where other tour companies take their tours, but when no one else is there they will cut a deal on some beautiful stuff. Why when you are in Ephesus would you not go to see the Virgin Mary's church? They talk about it at length on the bus to the site, but then ask you to see a stupid show. (we did not we left the group and walked 200 yards to the site), and guess what?? it was one of the better preserved sites. In fact a private tour guide had 2 people with him and told us that not all the tour companies blow off the church, only those that want you to stay at the rug place for 4 hours in hopes you will buy something. To be perfectly honest, I would much rather go to a travel agent, book hotels and air to travel around Greece, and rail to travel around Italy, pay for a nice 5 star hotel, eat in very nice restaurants, and save a bunch of money. The cruise would have been OK for just me and my wife, if all we wanted to do was rest, and take a couple of excursions. By the end of the trip, we had blown off the boat programs and did our own. Why would Celebrity not offer do it yourself land trips or make arrangements to rent cars, boats, etc.? I now know why so many people do their own things on each of the stops, but then if you are going to do this, then why cruise at all, just pack 1 bag (leave the tux and dress at home) and travel around, particularly Greece where the ferries and air are very convenient, and Italy where the trains are very convenient. Read Less
Sail Date May 2009
This is my fourth Cruise. 1st was Carnival to Mexico, 2nd was Windstar to Western Med, 3rd was Windstar to Costa Rica, and now this trip to the Eastern Med on Solstices. My first impression was Wow, big ship. The ship is big, and ... Read More
This is my fourth Cruise. 1st was Carnival to Mexico, 2nd was Windstar to Western Med, 3rd was Windstar to Costa Rica, and now this trip to the Eastern Med on Solstices. My first impression was Wow, big ship. The ship is big, and comfortable. Most of the staff were very nice. The Glass blowing by Corning was outstanding. But... It's not Windstar or Carnival. In both cases OUTSTANDING food. This trip, the food in the main dining room was less then good. Broccoli way over cooked, lousy steak, dry over cooked chicken. Don't get me started on the Salmon. The sauces were over salted or too rich, or just bad. OK so the food was not their main selling point. The interesting thing was the quality of the food in the Ocean View Cafeteria was way better, and much better tasting. When I asked the Brown suited gentleman that was in charge of our section about the food, he got very upset, and said that we were not aloud to complain. I'm sorry, say what? I spoke to customer care, and were very surprised to learn such a rule had been implemented by one of their staff members. As for the other restaurants, it got very expensive, very quickly. At $30 per person, and then add drinks (4 people) it's not something I was interested in especially after both my Windstar experiences and Carnival. The term nicked and dimed comes to mind for the other things. A bottle of beer is $5.75, Coke or Diet Coke was expensive too. But they made a deal for that, For $6+ a day you could buy a cup that would be refilled as much as you liked at any bar. On an 11 day cruise that's $66 worth of Soda pop. Understand, once you buy the cup, you are charged automatically, whether you use it or not. As for the things to do, The glass blowing is very interesting and is a must see. On the other hand the onboard entertainment was painfully BAD!!! That trumpet player must go, he never found the note he was looking for. The dancing was somewhere between silly and stupid. I don't play bingo, so that sort of ends the things to do.The automatic tipping $11.95 a day, means the staff is not busting their butts for the tip.Now to some of you reading this, you might be writing me off as someone who just complains, about everything, because I enjoy complaining. Yes, I know people like that. This is not the case. Though I do not have tons of experience, the people I went with did. Including the Queen Mary II. They too, made the same observations. Indulge me in one more example. The tour I had signed up for was to be for 3:15 min, Starting at 2:45pm and ending at 6pm. OK... They put us in the Solstices forward theater stage area, were the people on stage were cracking jokes and talking. All the while you relies that the tour is almost half over and your still waiting. The every three min this guy comes by trying to sell you a bottle of water for $4.50. The first twenty times you tell him no thank you, does not change his enthusiasm to sell you very over priced water. At 3:45 they start telling us to get ready to go, another 15 min later, we go. So the three hour tour was about 1.5 hours. No refund, no "I'm sorry", no free water. Just an attitude of what do you want me to do about it. I know it's a new ship (first trip was Oct 08) and this was it's first trip in the Med. The GPS in the room was still set to Florida, Why. It's really seamed like nobody was in charge, or the people in charge were over their heads.  Am I just spoiled by the Windstar experience, and this was a normal cruise. Everything I mentioned was "Normal". I hope that's not the case. The Mexico trip was fantastic, the pool and jacuccis were open late, so after you been on shore all day, you get back to the ship, Eat, then relax, drink, swim if you like. The food was outstanding. The people making up the rooms were fun and clever. Did I mention the food was very good.Then Windstar, what can I say... Outstanding food, crazy fun stuff to do, Beach BBQ's swimming off the dive platform. Hang out on the bridge with the Capt. Anytime day or night (except when docking), Kitchen tours, cooking demonstrations and lessons.Something is missing from the Solstice and I would guess it's in the management area. Read Less
Sail Date May 2009
Celebrity Solstice Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 4.1
Entertainment 4.5 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 5.0 3.8
Service 5.0 4.4
Value For Money 4.5 4.0
Rates 4.0 4.2

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