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3 Celebrity Solstice Cruise Reviews for Cruises for the Disabled Cruises to Hawaii

Hawaii Celebrity Solstice review April 29 - May 11, 2018 We had a enjoyable cruise despite some bumps along the road. We embarked in Honolulu. The lines were short but the woman we had checking us in just couldn't get it ... Read More
Hawaii Celebrity Solstice review April 29 - May 11, 2018 We had a enjoyable cruise despite some bumps along the road. We embarked in Honolulu. The lines were short but the woman we had checking us in just couldn't get it together. We stood waiting for her to check us in. It took 30 minutes. We were not happy with that but couldn't do anything about it. Finally, we got on board. They were giving out Champagne and mimosas as we boarded. The ship looked great. It shined and sparkled. The rooms were not ready yet. So we found some lunch and then found a comfortable place to wait. We had the Classic beverage package and enjoyed some drinks while waiting. We booked a handicapped accessible cabin on deck 11 Aqua class. I use a scooter to get around as I have muscular dystrophy. The cabin was barren as usual for handicapped cabins but did not have enough storage. We had only one closet and only 4 small drawers. The balcony had a lovely built in ramp to get out to the balcony. We had two chairs and loved having matching foot stools for each. We spent may hours out on that balcony. The door to our room was automatic which was wonderful for me. It is so hard to drive my scooter and open the door at the same time. I found the whole ship to be wonderfully accessible. All the doors were automatic all around the ship. I was able to get everywhere. Waiting on elevators after shows were awful. I would wait for my turn however able bodied people wouldn't let me get in the elevator. By the time I was able to get to elevator door it was full of able bodied people. I would have to wait and wait. Most of the time I would have to travel to the back of the ship just to find an elevator. Then had to travel back to the front of the ship where our cabin was. I would have loved to travel the stairs but my disability makes it impossible. We booked no excursions thru the ship. We booked them on shore. Much cheaper and just as good as ship excursions. Since we were in Aqua class we were able to eat in the Blu restaurant. It was open for breakfast and dinner each day. We went to breakfast there a few times, however, I like waffles and Blu didn't serve waffles at breakfast. The buffet did serve waffles so we preferred to eat there. The buffet was quicker too. The buffet food was delicious. Two lunches in the buffet they had fish and chips which were wonderful. We ate all our dinners in Blu. The food was good. The waiters were very nice and knowledgable about the menu and food. I liked having a cosmopolitan at dinner. After 3 days the wine waitress in Blu would recognize me and would always bring me my cosmopolitan with out me even having to ask. This made me feel so special. I went to all the shows. I was always entertained. My favorite shows are usually production shows but I found these productions shows to be lacking. I enjoyed all the game shows. The newly wed game and liar liar were hilarious. All the comedians were funny and clean. We experienced an earthquake in Hilo. We were on the ship at the time. The whole ship shook while we were at the pier. It was quite the adventure. Not for one man. I went down to guest relations to find a man yelling at the poor guest relations attendant. Earlier in the day he went on a ship excursion to the Volcano. He wanted a full refund. He couldn't understand how Celebrity would take passengers to a place that had earthquakes and that Celebrity should have known a earthquake was going to happen. I had to laugh. I don't even think all those specialists with all their expensive equipment knew that an earthquake was going to happen. I don't know if he got a refund or not. Getting a bar drink during the day was next to impossible. We would go to the pool bar to find one bartender trying to get drinks for 10 people in line. This was a daily thing. However, at the show room at night it was super easy to get a drink. The bar waiters were abundant. We had the classic drink package and liked it. The only drinks I couldn't get were at the martini bar. It worked for wine, beer and drinks of the day. I spent most of my money at the spa. I do not get the popularity of the Persian Garden. It was included in our Aqua class cabin. Lovely view but those tile chairs are hard and uncomfortable. I got two massages which were wonderful but expensive. I also got a facial. I was not told to buy this cream and that cream. No hard sell. Actually no sell at all. I really liked that. I also got my teeth whitened. It worked really well. I went 7 shades lighter. I was happy at the time but it sure doesn't last very long. I am now home and my teeth look the same as they did before the whitening. Next is the horrible problem we had in our cabin. Bugs. We found 7 in total. 3 we found in our bed. They were not bed bugs. I was told they got in thru our balcony. We did not leave our balcony doors open. Only when we went in and out. This really was a problem. I have been on over 27 cruises and I have never had bugs in my cabin before. Despite the bugs, and the earthquake we really enjoyed our Celebrity cruise and still believe that there is no such thing as a bad cruise. Read Less
Sail Date April 2018
What a great cruise. I am an experienced cruiser. I have been on Carnival,, NCL Princess, HAL and Celebrity. Celebrity being my favorite cruise line right now. Embarkation was the usual lines and waiting but nothing out of the ... Read More
What a great cruise. I am an experienced cruiser. I have been on Carnival,, NCL Princess, HAL and Celebrity. Celebrity being my favorite cruise line right now. Embarkation was the usual lines and waiting but nothing out of the ordinary. We stayed at the Pan Pacific hotel in Vancouver which takes your luggage down to the ship for you. Lovely hotel for a pre cruise stay. The ship was lovely and was so clean everything sparkled. We were offered champagne or orange juice upon boarding. Out cabins were not ready until 1pm so we headed to the Lido for a buffet lunch. After lunch we changed into our suits which we had packed in out carry ons and hung out at the hot tub until our room was ready. We had a handicapped cabin on deck 6 as I am disabled. The ship was totally accessible for me with automatic doors everywhere. All the public bathrooms were handicapped accessible with automatic doors. The only problem I had was finding a place to sit in the buffet. It was packed with people and there was no where to sit. Here I am with my food on my lap and no where to sit and eat. I think some tables should be reserved for handicapped people like they do on NCL. We cruised from Vancouver to Kona, Hawaii on very smooth seas. No rough weather at all. .However, we don't get seasick even with heavy seas. I even missed being rocked to sleep at night. It was a wonderful itinerary. What can beat Hawaii but I missed going to Kauai which is my favorite island. We went to Kona, Hilo, and two days in Lahaina and ended the cruise in Honolulu. We had to tender in Kona and Lahaina and it was a major pain. Had to go stand in line for a tender ticket. We got tender number 19 and had to wait 2 hours for our number to be called. It was horrible. I wish they would dock on the other side of Maui. We booked the go best program which included premium drink package, unlimited internet, and gratuities. We are not big drinkers but it was nice to order any kind of drink we wanted including martinis, wine, pop and bottle water. Internet was strong and we always had a signal. Had a wonderful room steward by the name of Berri from St Vincent. He was great. He cleaned our cabin when we wanted it cleaned and when we didn't want to be bothered he left us alone. I had two massages at the spa. I had a hot stone massage with Andrea and a regular massage with Ru. Both were great therapists. There was no hard sell.for their products. I said one no and that was it. There is a 18% gratuity that they add on to all services. We dined a few times in the dining room but we found the service to be very slow. Once we ordered drinks and didn't get them for 47 minutes, by that time we were already on our main course. Sometimes it was quicker and easier to go to the Lido buffet. I think a lot of people had the drink package as the bar and wine service was slow everywhere.. I talked to many people who complained about the food in the dining room. Not me. I thought all my meals were excellent, however, I am not picky. If someone else makes it I'll eat it. My husband ordered rooms service many times and loved it. Entertainment was hit and miss. I usually love the production shows but not on this ship. I found them way too loud. I couldn't wait to get out of the show room as I felt like I had been yelled at for an hour. Other shows I found boring. I enjoyed the juggler and really enjoyed the enrichment talks during the day. There was handicapped seating in the show room but I found you had to get there early to get any of it. Either there was a lot of disabled people on this cruise or there is not enough handicapped seating in the show room. We did no excursions as we had been to Hawaii so many times before. We always rent a car and have favorite places we like to go. Besides trying to get handicapped accessible excursions are close to impossible. I like Celebrity so well that I booked another cruise in 2018. Read Less
Sail Date September 2016
It started with the meet and greet at the airport, we finally found the greeters and it felt like we were bothering them. they were short with answers and we had to ask passengers how to get the bus to the pier. There was no greeter at the ... Read More
It started with the meet and greet at the airport, we finally found the greeters and it felt like we were bothering them. they were short with answers and we had to ask passengers how to get the bus to the pier. There was no greeter at the bus stand to ensure you got the right bus. very confusing and frustrating. At the pier the welcomers were not helpful as my mom needs assistance with a wheelchair and it took us half an hour for the crew to find somebody to help with the wheelchair. They said they were busy, however when they took us to checkin there where only 6 people checking in. Once we got to the ship we sat in the bus for 3/4 hour while they processed all the buses. I t felt very unorganized and like they've done this for the first time. lots of people upset.. Once we got on the ship it was very nice. the stateroom attendant was pleasant. most of the ship was very clean, except for the hallway carpets. they looked like they didn't clean them. Two restaurants were exceptional, namely Tuscan and silk harvest. The munora we did not like, service was great, food not special, bisque very salty. The ephanry main dining was good, but Royal Caribbean was a step above, not vica versa. The oceancafe was very nice , nicer then the main dining room.. All excursions were fantastic. Getting a hold of guest relation was difficult. we tried 3 different times and they did not answer, had to go downstairs to deal with them. The shows were average, nothing special, We left early on several of them. When you come back from excursions you were suppose to be greeted with a Face cloth. On 5 excusions only once did this happen. In a nut shell it seemed like the staff was not trained well and celebrity claims they are a step above other lines. They are not. Royal carribean was much better. They were not terrible just average, but I will not use them again Read Less
Sail Date September 2013
Celebrity Solstice Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 4.1
Entertainment 4.5 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 5.0 3.8
Service 5.0 4.4
Value For Money 4.5 4.0
Rates 4.0 4.2

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