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1 Celebrity Solstice Baltic Sea Cruise Reviews

I have many cruises with Celebrity since 2001. Celebrity used to be premium cruise line in terms of food quality and services. I used to highly recommend Celebrity to all my friends and relatives. In the last two Celebrity cruises, I ... Read More
I have many cruises with Celebrity since 2001. Celebrity used to be premium cruise line in terms of food quality and services. I used to highly recommend Celebrity to all my friends and relatives. In the last two Celebrity cruises, I noticed the quality has been degraded. I talked to a few fellow passengers during the cruise, and we all have the same observation. This is by far the worse cruise I ever had. Overall Food Quality Rating (2 out of 5) Ocean Cafe: the food quality was like Cafeteria food. We found a couple of time the food trays were empty. The service was okay but not great. Formal dining: This was the first time we use Select Dining or Flexible Time dining. We tried to book dining a day before, but could never get a table between 6:30 to 8:00. The wait time was typically 25 minutes. The service was really not so good because the tipping has been prepaid. The worst part is the food quality. It was really so bad that we ended up to dine in Ocean Cafe, which was not so good neither. Specialty Dining: Because of the bad food quality in both formal dining and causal dining, we decided to try our luck with Murano (French restaurant). The service was great. However, the food quality was not what I expected. Certainly not worth paying $50 extra per person. Overall Entertainment (1 out of 5) The production was very cheap. Probably because of budget cut, there was only one performer (either be singer or comedian) in many shows. The quality was below par. The shows were so boring that we walked out of the shows after 10 minutes. Overall Service (2 out of 5) We booked a cabin with balcony on the Concierge floor. The room service was pretty good. However, we put our medicine in a plastic bag and it was accidentally removed by the room attendant. We called the service desk to ask for help, the service person we dealt with just did not care. She just said let your room service know tomorrow. Port Excursions(2 out of 5) We know that Cruise Excursions are overpriced. So we booked the excursions with SPB for St Petersburg and Berlin. We are extremely pleased with SPB. But since we had some ship board credit left, we booked two excursions (Copenhagen and Helsinki) with Celebrity. Both of them were pretty bad. Glad that we did not book the St Petersburg and Berlin excursions with them. We stayed 3 extra days each in Amsterdam and Stockholm before and after the cruise. Overall we enjoyed the trip, but Celebrity has been a let down. We decided not to cruise with Celebrity for the next few cruises until we see more positive reviews. Read Less
Sail Date May 2015
Celebrity Solstice Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 4.1
Entertainment 4.5 3.8
Public Rooms 5.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 5.0 3.8
Service 5.0 4.4
Value For Money 4.5 4.0
Rates 4.0 4.2

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