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Alaska Celebrity Solstice Alaska Cruise Reviews

Celebrity
Celebrity Solstice
Alaska
Departure Port

Traveler rating

Excellent

231

Very Good

124

Average

67

Poor

32

Terrible

15

Cruise type

32 Alaska Celebrity Solstice Alaska Cruise Reviews


ubserved avatar

ubserved

1 Review Written

9 Helpful Votes

Great itinerary...mostly mediocre ship

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I booked this particular ship due to the itinerary as it related to the time in port in the three Alaska ports. The hours in port were longer and or better to my liking than the other cruise lines I explored when ...
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Sail Date August 2019


amitsarma avatar

amitsarma

1 Review Written

6 Helpful Votes

Alaska June 2019. So many small irritatations, it all began to add up

Overheard: "Oh great... another line to stand in." Pros: Clean. Nice staterooms with good layout. Cabin steward/staff excellent. Nice balcony. Nice connecting rooms for those with kids. Nice, ...
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Sail Date June 2019


evk1972 avatar

evk1972

1 Review Written

8 Helpful Votes

First and last time you n Celebrity

The ship is very elegant but aging. Our cabin had broken furniture and for Aqua class not very spa like. Our can attentant keep everything very tidy. But we did not receive all perks of our booking. And when there ...
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Sail Date May 2019


Mikeboss avatar

Mikeboss

1 Review Written

2 Helpful Votes

The destinations were fun. The food was good. Customer service was horrible.

We spent a lot of money on this cruise. We were not treated very well by the staff. They were rude and condesending. They gave away our dinner reservations that were made months in advance. They didn't have enough ...
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Sail Date August 2018


celebritychristopher avatar

celebritychristopher

1 Review Written

2 Helpful Votes

Huge, impersonal, shopping mall

I chose this cruise because the medical centre has dialysis machines and my wife has kidney failure. However at the last minute she was unable to travel. Celebrity Cruises insisted that I pay the fare for a single ...
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Sail Date August 2018


Jegberg avatar

Jegberg

1 Review Written

2 Helpful Votes

Too many little problems that added up to a mountain

This was our 3rd cruise to Alaska, but the first on Celebrity.... Never again will we use Celebrity! We cruised on the Solstice going to Alaska We have lots of comments to make. First of all, our travel agent ...
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Sail Date July 2018


tryber avatar

tryber

1 Review Written

12 Helpful Votes

Perfect if you want to be treated as a profit center instead of a valued guest

My extended family decided on Celebrity Alaska Cruise. This was my first time on Celebrity. Dealing with website precruise was dreadful. Embarkation was very smooth, so expectation rose, but welcome lunch in ...
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Sail Date July 2018


Rt4576 avatar

Rt4576

1 Review Written

10 Helpful Votes

Poor staff communication

We have been sailing Celebrity Cruise lines for 15 years. Our most recent trip was on Celebrity Solstice our of Seattle, Washington to Alaska on June 29th, 2018. Overall the we had a wonderful time at all the ...
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Sail Date June 2018


puddles027 avatar

puddles027

5 Reviews Written

14 Helpful Votes

1st Celebrity and last!

This was our 2nd cruise to Alaska. We chose Celebrity this time because we never sailed this line before and the perks seemed good as well as a great price for Aqua Class. Also we were going to Skagway where we ...
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1 photo

Sail Date September 2017


paladrius avatar

paladrius

1 Review Written

6 Helpful Votes

Cruise not up to standard of most cruise lines

Went on this cruise to celebrate my sisters and I birthdays. As far as having family together it was fine. But the amenities and everything else on board were just barely standard. Several things about this cruise ...
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Sail Date August 2017


dreadler avatar

dreadler

1 Review Written

1 Helpful Vote

A disappointing cruise

I specifically picked this cruise based on the published route to travel north between Vancouver island and the Canadian mainland of British Columbia. We wanted see the beautiful Canadian coastline. So what does ...
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Sail Date August 2017


AZMama2017 avatar

AZMama2017

1 Review Written

10 Helpful Votes

First timer, big disappointment

I wrote 10 pages of notes about how bad our cruise was for my agent's reference. I guess I just had high expectations after hearing/reading such good things about Celebrity over the years. But from the 4.5 hours ...
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Sail Date May 2017


scruiser53 avatar

scruiser53

2 Reviews Written

18 Helpful Votes

No Sleep for 7 days due to noisy suite/cabin-Unfortunate and Expensive Cruise

We planned this cruise 11 months in advance. We wanted to experience an Alaskan cruise. A suite was booked by an agent on the 12th floor in the middle of the ship. We were so excited because we trusted that the ...
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Sail Date June 2017


depdog5623 avatar

depdog5623

1 Review Written

21 Helpful Votes

Solstice should be called "Solicitor"

OK if someone was to tell you they are going to visit your home town and want you to tell them 5 things to see or do... think about it..........ok now are all 5 things the name of jewelry stores in your town? If not ...
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Sail Date June 2017


ksrs11 avatar

ksrs11

1 Review Written

1 Helpful Vote

Unsanitary

Let me start my review by saying I have a special needs grandson and I love animals. There was a dog on board that the owners classified as a service dog. They let everyone pet even the restaurant staff while ...
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Sail Date May 2017


justwanttotravel avatar

justwanttotravel

1 Review Written

15 Helpful Votes

Definitely not Luxury 5 Star

Most of the reviews we read said this was a luxury cruise liner, we found that the central atrium went from bottom to top and that on deck 3 they would have a band and singer, this noise travelled up every level and ...
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Sail Date August 2016


hvacrsteve avatar

hvacrsteve

1 Review Written

24 Helpful Votes

Want to buy a timeshare? Oh, I mean dinner plan, drink plan, drink, water?

The ship is beautiful! The cabins are very nice, the shower, bed and the guys taking care of our room! The transfers from the airport and back to the airport were horrible! I really thought I was going to have ...
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Sail Date August 2016


1wildtoad avatar

1wildtoad

1 Review Written

10 Helpful Votes

VOYAGE OF DISAPPOINTMENT

We chose this particular cruise to Alaska as it aligned with our available dates and for the Seattle to Seattle route. Alaska was beautiful. The Solstice was not. This was our first, and likely our last, on ...
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Sail Date June 2016


JackLJVette avatar

JackLJVette

1 Review Written

38 Helpful Votes

Non-Stop Upselling

We purchased a Deluxe Veranda cabin, with the Classic alcohol package and the specialty dinner package. As a 10x cruiser, we never felt more pressure to purchase upgrades or less welcome that we didn't purchase a ...
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Sail Date May 2016


gigglz13 avatar

gigglz13

1 Review Written

12 Helpful Votes

Don't take Celebrity cruises.

It all started with the disaster at checkin. The people were all new and didn't know what they were doing. Took forever. Our concierge balcony room was dirty and had stains on the sheets, where it could easily be ...
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Sail Date May 2016


jlvlaw avatar

jlvlaw

1 Review Written

20 Helpful Votes

Never again on X and Never Again from Canada Place

This trip was part of my gift to my wife for her upcoming 40th birthday. Overall, our recent sailing experience was an incredible disappointment and there was an absolute lack of service recovery. There was a ...
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Sail Date May 2016


crusingiscool avatar

crusingiscool

1 Review Written

2 Helpful Votes

Not Again

first the food was lousy, they served the same food everyday in the ocean view cafe and half the time it was cold. when asked for something different i was told no even something as basic as chicken cutlet parm when ...
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Sail Date July 2015


Tralfaz avatar

Tralfaz

1 Review Written

1 Helpful Vote

A bad day can ruin a great cruise

My wife and I booked the 7 night Tracy Arm Fjord cruise out of Vancouver, BC. Finding the Cruise terminal was beyond me. My sister drove us and we passed it 5 times before we asked a constable for directions. We ...
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Sail Date May 2014


barbwms58 avatar

barbwms58

1 Review Written

SHIP A DISAPPOINTMENT

I have been on almost 30 cruises, mostly Celebrity and Royal Caribbean. I have always been satisfied with past cruises and looked forward to going on the Solstice as it was a newer ship. I was extremely disappointed ...
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Sail Date August 2014


sydneytraveller avatar

sydneytraveller

3 Reviews Written

5 Helpful Votes

Celebrity Alaska Cruise Problems

The Solstice is one of the best designed cruise ships my wife and I have been on. However, the experience is significantly undermined by Celebrity's attitude to customers. Here are some of our stories. 1 The cruise ...
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Sail Date September 2014


Celebrity Solstice Ratings

CategoryEditorMember
Cabins5.04.4
Dining4.54.1
Entertainment4.53.8
Public Rooms5.04.6
Fitness Recreation5.04.1
Family4.04.5
Enrichment5.03.8
Service5.04.4
Value For Money4.54
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