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1 Celebrity Silhouette Cruise Reviews for Cruises for the Disabled Cruises to Italy

This was our first time on Celebrity and the cruise was great. There were some minor annoyances, but in general the ship and staff and ports were all great. Weather was close to perfect and the seas were calm. Our cabin was 1026 a ... Read More
This was our first time on Celebrity and the cruise was great. There were some minor annoyances, but in general the ship and staff and ports were all great. Weather was close to perfect and the seas were calm. Our cabin was 1026 a disability friendly state room it was on deck ten at the sharp end of the ship It is a great cabin with a veranda Really roomy and one could always find shade on it. We had select dining with a reservations this was a choice they we regret We requested a table for 2 as we didn't really want to sit with people we didn't have any connection with What we got was placed alongside to other tables of 2 so we ended up on a table of 6 by default . Our waiter tried very hard but he was a student of the corporate Celebrity" Have a nice day school of customer service " A nice guy who really was a victim of the process of what the company wanted rather than what there customers needed !!!!!!!!!! We tried hard but gave up after 3 meals and just used the the self service buffet on deck 14 each to there own but this type of dinning was not for us Food in the main was very good, but we did notice as the cruise went on the food was not as hot as it could be 2rd niggle the ship didn't seem very busy as a 1st time cruiser we couldn't judge if it was full or not but we never had to Q for anything so we suspect the crew where under pressure to Sell Sell Up grade your drinks package ,Up grade to dinning ,etc etc it was non stop as where the approaches to get a drink from the bar it became after a time a nuisance and an annoyance as you felt that your relaxation was constancy being intruded upon The ship entertainment was better than expected. Dancers, singers and acrobats were well worth seeing An example of the overuse of trying to wring the last $ out of customers a tour of behind the scenes of the ship was listed see the crew rest room !!! The food prep areas, the bridge,the engine control room all for only $150 each I think not The plus side Stateroom attendants worth their weight in gold ( yes we doubled tipped them ) The organization of the whole process of moving people around safely was 1st class The attention to hygiene was very very good I wish our NHS hospitals were as clean and paid this detail And the old Cruise line joke Its the only place you can get up to use the toilet in the middle of night and your beds been made by the time you get back in to it   Read Less
Sail Date July 2014
Celebrity Silhouette Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 5.0 4.2
Entertainment 4.0 3.8
Public Rooms 5.0 4.5
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.6
Enrichment 4.5 3.7
Service 5.0 4.5
Value For Money 4.0 4.0
Rates 4.0 4.2

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