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Sail Date: November 2017
Though Cartegena left a lot to be desired. And although the majority of the shoppes were closed on Sunday at Aruba; other than these minor disappointments our cruise was relaxing and very enjoyable. Celebrity Reflection is beautiful and ... Read More
Though Cartegena left a lot to be desired. And although the majority of the shoppes were closed on Sunday at Aruba; other than these minor disappointments our cruise was relaxing and very enjoyable. Celebrity Reflection is beautiful and very clean. The staff were cleaning constantly. The food almost every night was fantastic. The Sushi on 5 restaurant was delicious. We ate at the Blu most evenings and the staff was great. Our room attendant was attentive and always available. Being from Nashville we are not easily impressed with cruise shows and music- but the Celebrity Reflection line up was very enjoyable. The tender transition to Grand Cayman was a nightmare but the rest of the ports were easy on and off. Curasco was beautiful and the people very friendly. Whereas Cartegena is a major city, which is a pain to navigate; Bonaire is a beautiful Caribbean village.We enjoyed our cruise and will return to cruise again on Celebrity. Read Less
3 Helpful Votes
Sail Date: November 2017
We are frequent cruisers, especially after hurricane season, we chose to repeat the last season of Eclipse 2 week Southern Caribbean. Only negative was not checking air fares 1st, ended up paying almost double because of Thanksgiving ... Read More
We are frequent cruisers, especially after hurricane season, we chose to repeat the last season of Eclipse 2 week Southern Caribbean. Only negative was not checking air fares 1st, ended up paying almost double because of Thanksgiving weekend. Same day flight with Choice Air worked out fine for us, we had an early welcome in Miami with no hold-ups boarding. 11 ish. Rooms were available before 1:30 pm, all that we expected with a deck 11 veranda, A2. Our steward welcomed us within 30 mins and we were surprised to learn that they work alone now, no assistant but less rooms. Worked out well. The passengers were a mix of about half Europeans, mostly German/UK and the balance Canadians/Americans. Itinerary must have been heavily marketed in Europe. Made an interesting cruise and never seemed crowded, dining habits balanced well. Food in Blu was good as always, we only gained a couple of pounds which thrilled us, the neighbor tables were almost all harmonious and the staff excellent. Entertainment was good, Sue Denny had just arrived as cruise director and a very funny, talented lady from England she is. Production numbers were so so, although we always find them too loud. The lounge entertainers were great. Read Less
2 Helpful Votes
Sail Date: November 2017
We have just returned from our first Silhouette cruise and already having withdrawal symptoms. The cruise although having a few re-arranged ports was the best cruise overall of the many we have taken in the past 25 years. We have cruised ... Read More
We have just returned from our first Silhouette cruise and already having withdrawal symptoms. The cruise although having a few re-arranged ports was the best cruise overall of the many we have taken in the past 25 years. We have cruised on all the S-class ships many times before but the Silhouette was exceptional primarily due to the staff we encountered - thank you all so much. We had the privilege of dining in Murano every evening, the staff were wonderful lead by the most attentive Maitre'd, Mako from Serbia - his staff were incredible. Our morning breakfast in the MDR was again superb, the staff always remembering the little things, very impressive. We were also very fortunate to always be joined by friendly passengers all expressing their enjoyment of the cruise. I could go on but for sure would bore everyone. We will be back, already transferred a future cruise to the Silhouette for next year, can't wait. Our next cruise is aboard the Eclipse in March - they have a lot to live up to, can only hope. Read Less
2 Helpful Votes
Sail Date: November 2017
Celebrity Summit November 18, 2017 7 night Caribbean I little bit about us. It will help you understand our point of view on our wonderful cruise. We are in our mid 65’s and early 70’s. I am a certified Sommelier, ... Read More
Celebrity Summit November 18, 2017 7 night Caribbean I little bit about us. It will help you understand our point of view on our wonderful cruise. We are in our mid 65’s and early 70’s. I am a certified Sommelier, Italian trained chef and have had the distinct opportunity to have been in the hospitality industry for over 50 years. That being said, we see, hear and taste darn near everything. We love sailing on Celebrity. They are the only cruise line we use. All of the comments in this review are meant as observations not complaints. We booked this trip just on a whim. The price was good so we could not refuse. We booked it thru Celebrity and the representative on the phone could not have been nicer. We got complimentary classic beverage packages for both of us and a $300 on board credit. We used the credit to buy a three night specialty restaurant package and to upgrade my classic to the premium beverage package. We went to book our first night at Marano and were informed that the Marano restaurants on all of the “M” class ships have been replaced with the Tuscan Grill. We took the package anyway but our hearts were a little bit broken. We love Marano. Embarkation Celebrity was kind enough to offer us a free shuttle from the airport to the cruise port. We were in line for maybe 15 minutes. I must thank Miguel Cunha, the Director of Guest Relations for giving us his fantastic assistance in helping with our boarding issue. We boarded about 2:00pm and went directly to our cabin to drop off our carryon bags and went to the Ocean View Café for a bite to eat. We were not real interested in excursions because we have done these islands many times in the past. I looked at our sea pass card and it said that we were dinning select not early as it said on our confirmation. I remember asking the representative on the phone when we booked about the early dinning and she said that the early seating was full but because we are Elite we could still get in. I went to the Maitre’d desk and we were changed to early. Tuscan Grill Our first night we dined at the Tuscan Grill. Being a Sommelier, I wanted to look at the wine list. I was disappointed. The pages were worn, the front cover page was missing and the last page was torn out and hanging by a thread. It was interesting to see that the wine list was much less diverse then when Marano was still open. I noticed that Tuscan Grill is boasting Dry Aged beef so I inquired if it was fresh or frozen and was told by the gentleman at the front deck that it was fresh. As is my custom, I always chat with the room chef and he informed me that the beef, as is all other protein on the ship, frozen. We were impressed that Tuscan grill is now making all of their pasta in house. They are extruding all of the odd shaped pasta and rolling and cutting all of the flat pasta like the pappardelle. I confirmed our reservation and asked for a male server and to have a window seat. We got the window seat but a female server. We were very thirsty from the long trip so we ordered a bottle of Pellegrino water from the female server. 1 minute later a busser comes by to pour tap water. We waited good 6 minutes for the Pellegrino. I asked to talk to the Sommelier about a glass of wine and it took her 18 minutes to come to the table. There were 3 other tables in the room so she could not have been too busy. She was opening a bottle of wine for another table while she was taking our order and that is unacceptable. We started the dinner with an Antipasti plater and it was good with the exception of the prosciutto. It is from Canada not Italy, fried calamari and crab cakes. All of these were very good. I asked the server for a few Kalamata olives and he pointed to the green Gordal olive and said that those were Kalamata. For dinner we had the Braised Short Rib Ragu with Pappardelle and the lobster Alfredo over rigatoni. The short ribs were absolutely unbelievable. My wife enjoys shrimp so hers was made with ½ shrimp ½ lobster. The pasta was perfectly cooked. I wanted a glass of Amarone with the pasta but the Sommelier said they were out. We enjoyed Tira Mi Su for dessert and it was very enjoyable. Made with true Italian Mascarpone cheese. IMHO, it could have used a few more savoiardi cookies. The muster drill was at 8:00pm. We were almost finished with our dinner and had to go without having our dessert. When we returned or table was ready for us to continue our experience. The second time we went to the Tuscan grill everything was fantastic. We asked to have our same waiter Eduardo however he was not available. We had the honor of having Carlos serving us. Both Carlos and Eduardo showed us genuine professionalism and concern for our experience. When we went to order our wine we had the distinct privilege of having Mauricio the Cellar Master serve us. He presented us with a bottle of Brut Prosecco that is very new and unique to Celebrity served with his compliments. We had the same starters with the exception of the Bruschetta con Kalamata and I had their Carbonara as a second course. It was a big disappointment. It was more of an Alfredo sauce with pancetta. I found only 4 small pieces in the dish. For dinner we had the Bisteca Toscana rib eye steak. I have had many steaks at some of the finest places in Las Vegas and these were over the top. We had sides of fresh sautéed spinach and mashed potatoes. Both were outstanding. For dessert we had their Tira Mi Su and their Cream Brule. It was one of the best I have ever had. I asked Mauricio if they had one of my favorite after dinner drinks, Poli Grappa di Torcolato. They had it. I was so overwhelmed. I had not enjoyed it for years. At the end of the meal we were given a chilled glass of lemoncello that was very refreshing. MDR We got a good night’s sleep after our 24 hour arrival trip and went to have breakfast in the MDR. We were very impressed with the Danish offerings. They were still warm from the oven. I ordered corned beef hash and poached eggs with toasted whole wheat bread. The hash and eggs were great. My toast was terrible. Cold and chewy. My wife ordered Smoked salmon with cream cheese and a toasted bagel. The salmon was dry and tough. The cream cheese had a dry covering over the top. The bagel was cold. It looked like it had been plated in advance and was sitting for quite a while. I went to the Guest relations desk to see if I could chat with either the Food and Beverage director or the Director of Guest relations. A few hours later I had a meeting with both men. The F & B director recognized me from another cruise we took on the Equinox. I mentioned to them some of the opportunities we had and told them that these comments were not meant as complaints but to inform them of areas that could be improved on to ensure that other guests had great experiences. I do not know this for certain but I think that because we had the opportunity to chat with the F&B director the staff on board were informed of the opportunities we experienced, everyone was on their toes. Our front waiter Julius was great with a kind, professional attitude. Our assistant waiter ////////////was also great. He knew how to clear plates. He never reached over us and always politely asked if we were finished. I asked him how long he had had with Celebrity and told me that he started out as a cleaner for 5 years and was promoted to assistant waiter a few years ago. We enjoy prosciutto even if it was not Italian and asked if we could have a few slices. We got a whole plate full and had it at every meal without asking. My wife really enjoys Tira Mi Su. It was served to her every night even though it was not on the menu. We were seated at table 542. The table is situated where there is a column very near the chair making it impossible to fully pull out the chair to be seated comfortably. Our Sommelier was Fabien. He was unbelievable. He helped me with many food wine pairings because I was not familiar with the taste profiles of the food. He was spot on every time and all of his technical wine service was flawless. As it turns out he is studying to become a Certified Sommelier and hopes to be a Cellar Master in a few years. He is very determined. A night earlier, we dined at Quisne and wanted some of the wine that my wife enjoyed the night before. Even though it was not on the MDR list we got it. I had asked Fabien if we could have some Reidle glasses in our cabin to enjoy some of the wine we brought. We had them when we returned to the cabin. Were very impressed. After enjoying our glass of wine while watching a sun set we went to dinner. When we returned, we had new clean glasses every night. Thank you Akhmad. All of the food was excellent. It is getting to the point that we do not need to go to the specialty venues to get out standing food. We had only 2 opportunities. The gnocchi in a sage butter was cold and there was a tomato Gazpacho that was very watery with no taste. For one dinner the menu description said Broccoli Rabe but regular broccoli was served. Café al Bacio We frequent this venue frequently for we both enjoy a great cappuccino or espresso. The service is prompt and the coffee always properly prepared. We love the complementary pastries that are available at no charge. Across the hall on the other side of the ship is the Gelateria. This is the real McCoy! Gelato, not ice-cream! Many different types were offered but not offering our favorite, pistachio. Our first encounter was great. We were served by Andrew. He is normally an assistant waiter in the MDR. On that day there was a safety drill that ran late. The Gelateria is supposed to open at 11:00 but Andrew showed up at 11:15 and had to set up the display case. It was no problem for us. He was just super and very apologetic about being late. His waffle cones are the best. The only issue we saw here was that the display case fogs up and you cannot see the gelato choices and 2 of the container’s had no label making it difficult to know what the flavor was. Ship condition For the most part the ship was OK. Our cabin was very clean thanks to Akhmad. There were a few repair issues. There was a bad stain in the bathroom on the floor by the door, the carpet by the door to the veranda was torn, there appeared to be some sort of rheostat switch that might have controlled the lights to the cabin but it did not work, and it was very difficult to close and open the drapes. I was told that all of the public areas were refurbished about 2 years ago but I noticed a number of poorly laid carpet seams. The elevators seem to get confused and the up and down arrow buttons are hard to read when they are eliminated. It was very difficult to move the chairs on the carpet when you were seated or getting up from the table. Perhaps new leg glides are needed. The windows at the aft of the ship in the MDR need to be dusted. Restrooms As always they are as clean as a hospital. There are fresh orchids on the counter and cloth hand towels. During busy times there is an attendant making sure the rest rooms are always spic and span. Quisne This venue if by far the most original concept I have come across. I could spend 2 pages describing it. Long story short it kind of like an upscale tapas place but not with an emphasis on any one cuisine. Erol was our waiter. I cannot say enough about him. I find that many wait people talk so fast you cannot understand them. Not Erol. When he described each dish we ordered he was clear, distinct and patient and was very knowledgeable. I was impressed with our Sommelier. It is common when opening a bottle of Champagne to pop the bottle which is totally wrong. She opened it with just a slight hiss. Good job. We were pleased to see that they had another favorite wine on the list that I wanted my wife to try. She enjoyed it. I was also impressed that when I ordered my grappa even though it was not on the list it was served to me right away. This tells me that someone was looking out for us. Tastings I attend as many of the tastings on board as possible. The only problem was that most of them are on the last sea day. Unfortunately I could not attend all of them. Because we are Elite, Celebrity offers a free “Wine 101” Tasting in Blue. It was not informative. IMHO, the Cellar Master should give a script to the Sommelier giving the talk. Also, it would be nice if there was a microphone and an amplifier. It was very difficult to hear him. I went to a few other small Liquor tastings, Brazilian rum, Scotch and one other I cannot remember. They were all very informative. Ocean View Café We are not super fond of Buffet service. We found the food to be hot and fresh with a somewhat of varied assortment. The turkey and dressing on Thanks Giving was out of this world. We were always able to find a window seat and beverage service very good. One morning we got up late and had breakfast here. All was good but the OJ dispenser was offering water with a touch of orange. The gentleman that did the meat carving one day was not a caring, smiling person. When we went to get a slice of ham. The only piece left was mainly fat. He did not seem to care. He just put it on the plate and went on to the next guest. One day they offered some roast pork. It was absolutely fantastic. The Spa We love a good massage. It is a little pricey on board but you get a deal on port days. Because of being Elite, we get an additional 15% discount. I did a 50 minute deep tissue and my wife had a facial. I understand that they want to make a living but I do not appreciate being bugged into getting a hot stone treatment for an additional $35. I told the masseuse to do only my back and shoulders. Perhaps she did not understand for I got a whole body. The brochure says that they have a facial for sensitive skin but again they were trying to sell more of their products. The procedure that she requested was for sensitive skin. When the Esthetician started she informed my wife that she could not do much for sensitive skin. Every other facial that she has had at home, they always would do a quick massage of her neck and arms. That did not happen in this occasion. Sushi on Five. We dine at this venue every cruise for the food and service are great I love the selection of Sake. This time the food was good but the service needed some improvement. Half way through our experience our server went on break to have lunch. In all our cruises that has never happened. You have to start over establishing a connection with the server. Not good. Other stuff In each cabin there is an information book. I found it shall we say, “Well read”. The pages were frayed and it still listed the Normandy, AKA Marano as a specialty venue. Being Elite, we found out that a continental breakfast is served in the Tuscan grill. The selections are limited. Cheeses, Fruit, an assortment of sliced meats, smoked salmon and a cappuccino. Everything was good with the exception of the salmon. A slice is put on a cold mini bagel with a bit of cream cheese. We prefer our salmon on a toasted bagel with onion and capers. On all cruises we have been on when you came with in ear shot of a crew member, they would always great you with a good morning, good after noon or good evening. I found it less so on this cruise. I work in a restaurant that specializes in artisan bread and pastries. I found the quality rather commercial. The bakery products were much better on the last trip. The crust on the Key Lime pie was limp and tasteless and the apple pie was poor at best. In the past we enjoyed the Aqua Spa Café almost every day. They have down sized the area to nothing more than a small cafeteria line with a reduction in offerings. Read Less
Sail Date: November 2017
The entertainment at night was uniformly good. The resident cast did 3 different shows with wonderful costuming and singing. There was a comedian and Jane Curry (look her up; she's amazing to see (exclusively on Celebrity cruises). ... Read More
The entertainment at night was uniformly good. The resident cast did 3 different shows with wonderful costuming and singing. There was a comedian and Jane Curry (look her up; she's amazing to see (exclusively on Celebrity cruises). Food - Dining room. Service as good generally but sometimes a little slow. My wife has for allergies and she was treated very well. Most of the food was well prepared and tasty although there were a few mistakes - some food overcooked and some under but that was an exception. I particularly liked the ice cream desert; the chef captured the flavors - chocolate, banana rum - perfectly without overwhelming sweetness. The entrees were quite varied. There were 5 choices of appetizer and 5 entree choices each night plus regular items you could elect instead (caesar salad, shrimp cocktail, steak, salmon, etc.) Food -Oceanview cafe. This was the buffet style, open seating area with breakfast, lunch and dinner. Best design I've seen with kiosks of food choices and not just linear bars. You never felt you were on a ship of 3000, just maybe 200. The food was generally good and there was a variety for American, Mexican, Asian, British, and Indian tastes. We took the BEL7 Lamanai Mayan Ruins & Riverboat Safari with Lunch in Belize. A great tour (I reviewed it at Trip Advisor). Recommended however, it is not "Moderate" as advertised, it is strenuous and not possible for wheelchair. The description says walking is 60 years and 15 steps. It's more like a mile over uneven ground with 50 steps. Very humid and bugs very biting. We used 100% deet and had no trouble. We also took the GCF8 Dolphin encounter & 7 mile beach (Also reviewed on Trip Advisor). The dolphin part was wonderful but the beach, not so much. Crowded,noisy, small sand area. Don't take RT57 Roatan Island Tour and beach. Terrible. 1st stop a large souvenir shop in the 3 story building where the panorama view is the roof. 2nd stop was a resort under construction where you walk on a boardwalk for 20 minutes. 3rd stop was the Iguana farm which was good and had lots to see but we were there 20 minutes only. Last stop was the Parrot Tree Resort. Nice grounds and a cafe/bar but the beach was a shallow enclosed lagoon which a few people waded in. The food at the cafe was tolerable. The tour is not recommended. Also Celebrity DOES NOT DUE REFUNDS for bad tours; there comment was write it up on trip advisor. Embarkation and debarkation were easy and relatively fast. Read Less
2 Helpful Votes
Sail Date: November 2017
We wanted to go to Vietnam, Philippines, and Singapore. The itinerary was good with the exception of Malaysia. The ship was in desperate need of help. Torn sheets, rusted tables, rust on ship, plumbing problems, napkins in shreds, most ... Read More
We wanted to go to Vietnam, Philippines, and Singapore. The itinerary was good with the exception of Malaysia. The ship was in desperate need of help. Torn sheets, rusted tables, rust on ship, plumbing problems, napkins in shreds, most ice machines not working, down to one toaster, etc. Food was okay and we had delightful service. Our table mates were fun and the wait staff were attentive. We heard the ship is to go to dry dock in 2019, but they need to invest some money and work until then. We were disappointed in Malaysia port...not much there and the market they take you to is horrible! It stinks and has the same items in every stall. Plus, Asian ports often hassled passengers. In Singapore, we were detained in an office and told we could not go back on the ship until every passenger had disembarked. Many passengers were not getting off until evening so we thought we would be in the office several hours. Fortunately, an officer from Celebrity saw us and intervened. Some ports did greet the ship with bands and dancers. We have sailed on Celebrity for many years and see many "nice touches" disappearing...no more mints, lesser quality towels, quality of food, less interaction with officers, and others. Hopefully, the management will improve the experience. Read Less
Sail Date: November 2017
We did noy stay in Rome before departure as we have visited a couple of times before in depth,so we went straight from the airport to the shipwe did not have a great start here as we were told in baggage reclaim to look out on the left ... Read More
We did noy stay in Rome before departure as we have visited a couple of times before in depth,so we went straight from the airport to the shipwe did not have a great start here as we were told in baggage reclaim to look out on the left hand side when exciting missed them they were behind a great big pillar we walked around the arrivals and went back to our starting point luckily for us we spotted a fellow cruiser who waved to us and told us the location of the bags deposit to go to the ship(the airport team had there backs to the exit point talking not doing there jobs).Although we had pre checked in it was slow the coach was held back for some 10mins whole process took about an hour. The ship although we found it clean we also found it tired it was supposed to have had a re-fit earlier this year have a look at the carpet in Main Dining it is filthy and threadbare in parts. The cabin we found to be ok everything worked that we used. We went for second seating dining which we also do all the time when cruising we sat sat down everynight apart from 1 night in the Tuscan for our 40th anniversary of which the ship managed to cock up our Reservation.We enjoy the dining we were looked after very well in the most part found the food to be of a high quality and well presented and very good wines to go with the meals. Sorry we are lazy dont do activities(apart from the Quiz)but we foung that both groups on this ship are the best we have seen on any cruise. Service was of a high standard we did not find any negative issues with this. We used the shore excursions in Athens / Petra we found both of high quality with excellent guides (in fact the athens guide a young girl was the best we have ever had in any sort of excursion while on holiday). We used the shore excursion as well in Oman (Muscat Walking Tour) we did not do very much walking to be honest it was on a Bus we did not think this one was good valuse for money in hindsight we would do the Big Bus tour they did a good deal on Oman / Dubai / Abu Dhabi. Dubai / Abu Dhabi we did the Big Bus both run a shuttle from the boat to the kicking off point downtown. Dubai (saturday) chaotic drop of point is the Dubai Mall exremely busy did the mimimum we wanted to do but that was mainly because of the heavy traffic. Abu Dhabi a lot better traffic around the city a lot lighter if you are tight on time do the mosque. Disembarkation was fine off the boat strangley short of taxis outside and the 2 men running this moved the taxi down the rank so people at the head of the queue were overlooked British / Americans / canadians and Scandinavians sonn showed them the erroe of there ways. We stayed a further night in Abu Dhabi at the Dusit Thani fantastic and well appointed Hotel with a fantastic dining experience it is slightly set back from downtown and is pretty isolated but taxis are very cheap here. In all it came to our expectation we booked it for our 40th wedding anniversary and had a great time we made some friends without having to resort to some on board fancy club. Read Less
Sail Date: November 2017
Jose, our cabin steward for 1505, was generous, pleasant, and extremely good at keeping our cabin clean and organized! Our Blu restaurant waiters, Tyrone and Ljuben, made our evening meals very special and were a good team. Tyrone was a ... Read More
Jose, our cabin steward for 1505, was generous, pleasant, and extremely good at keeping our cabin clean and organized! Our Blu restaurant waiters, Tyrone and Ljuben, made our evening meals very special and were a good team. Tyrone was a consummate professional, always very concerned with our well-being and satisfaction. Ljuben was also professional, but showed us a wonderful sense of humor, and remembered our preferences...in my case, Creme Brullee. I had doubts about whether I would like Blu, which was for the Aqua class passengers, and had a reputation for “healthier” food. Well, the food was tasty, and I still gained weight! They put my doubts to rest! Gilly and the Girl were magical....perhaps the best non-main theater act I have seen in more than 100 days of cruising! Michael Redden was also wonderful, and the James Taylor show they performed together was a highlight! We also greatly enjoyed the four talks given by Eddie, the cruise director, as they were amusing and informative. The Eclipse orchestra was excellent, but the saxaphone player was a standout! We weren’t particularly happy with the production shows, other than the closing show, Euphoria, which was wonderful! We don’t fault the talented cast, but all three earlier shows were...I don’t know..avant garde? We didn’t really get them, and we weren’t alone. My suspicion is that it is an age issue. We are in our mid-sixties, and I assume the corporate entertainment designers are attempting to appeal to a younger market. The relaxation room, close to our cabin was a wonderful, and often private, delight! The Solarium was such a pleasant place! I enjoy a late night meal, and was a bit disappointed at being limited to pasta. Actually, though, the late night food selection and the baffling production shows were my only complaints, and I am sure both of those things are decided at a corporate level. Everyone who serves, entertains, or manages on this ship did an amazing job! We came away feeling very pampered, and looking forward to another cruise! Read Less
1 Helpful Vote
Sail Date: November 2017
The Infinity is a comfortable ship with a relaxing atmosphere. We didn't experience the status of the ship as being in need of an overhaul (as some other reviewers thought). The crossing of the canal was a bit of a disappointment. Good ... Read More
The Infinity is a comfortable ship with a relaxing atmosphere. We didn't experience the status of the ship as being in need of an overhaul (as some other reviewers thought). The crossing of the canal was a bit of a disappointment. Good views of the proceedings were hard to get because of big masses (which of course was to be expected). Moreover the activities are that slow that it is not as impressive as expected. This experience was intensivied by the fact that we were very tired because of it had been impossible to sleep the night before due to very poor pary planning (see below). Dining with open seating worked wonderful: we never had to wait. The food was OK, but certainly using somewhat cheaper base materials then was the case a few years ago on another Celebrity ship. Much pasta's and only once a good steak (tournedos). Luckely lobster was still served 1 night. Production shows (3x) were great. However on quite a lot of nights there comedians were programmed as theatre entertainment, which are of no use for non native English speaking guests. It would be preferrable if more music or show type entertainment was programmed. The programming of day activities during sea days was not well directed at type of passengers (mainly retired seniors): primarely sports and dancing activities. The few lectures (which were very interesting and well attended) were all scheduled in the early morning, making it impossible to sleep a bit longer. Sometimes even 2 lectures in the same morning while during the afternoon no lectures were scheduled as well. A few classes were given on photo and movie editing. Unfortunately only directed at users of Apple products, which is not interesting for many guests. Afternoon lectures and movies in the theatre were badly missing. It would be nice if the afternoon tea would have been served in the Constellation Lounge, accompanied by e.g. the string duo. Such would have resulted in a much more festive atmosphere and a real attractive activity then serving it in the somewhat bare Ocienview Cafe. E.g. Oceania is organising the tea that way, one of the reasons they are considered as more luxureous. The planning of evening activities other then the theatre shows was pretty awkward, taking into account the demographic constitution of the passengers. There were quite a lot of parties with very loud music and games directed on a younger party crowd. We observed that on several occasions only a small minority of appx. 100 people attended these parties, consisting next to a few younger passengers for a considerable part of staff members and their families. Where the highlight of the cruise was the crossing of the Panama Canal, a Rock & Roll party was scheduled in the Grand Foyer for the night before (untill well after midnight). This in spite of the fact that it was advised to be up on deck by 6 in the morning. By consequence it was absolutely impossible to sleep in the nearby staterooms, effectively ruining the experience of the canal crossing (too tired because of not sleeping). Complaints to the cruise director were rejected in a quite arrogant and rude way. A promise to discusse it the next day was not effectuated. A later complaint to the Hotel dircted resulted yet in an apology and the offer to change stateroom. Staterooms are pretty spacious and well equipped, with a modern feeling to it. Be aware that in the Grand Foyer sometimes very loud music is played untill after midnight, which makes staterooms nearby (specially on deck 6) less attractive. Service by the cabin stewards and in the restaurant was excellent. Although it is fairly common that bar prices on cruise ships are pretty high, we experienced the prices on the Infinity (compared to over 30 cruises made before) the most outrageously high. E.g. (including service fee) $ 6 for a cappucino and $14 for a coctail. We had 2 excursions from the ship (Antiqua + the Ebrera tour from Colon) which were organised well. Read Less
Sail Date: November 2017
This cruise was chosen to spend some valued time with good friends. This was the second time traveling through the Panama Canel . The first time it was with the Holland America Zuiderman. The family balcony on the Infinity was long with ... Read More
This cruise was chosen to spend some valued time with good friends. This was the second time traveling through the Panama Canel . The first time it was with the Holland America Zuiderman. The family balcony on the Infinity was long with a small setting room in front of the bedroom which made the bedroom to be dark. The steward keep the room somewhat clean but he was always helpful when asked for anything. Two bottles of wine were given to us throughout the cruise which we didn't expect. I also had some a cosmetic procedures with Andrea and she was outstanding. The results were great. When ordering room service 3 separate times they forgot us. The ports were fun and interesting .The food was good everywhere on the ship. The free therapy spa pool was real plus for the ship. Overall the cruise was not bad. We never felt crowed...people were always spread out through out the ship. Read Less
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