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168 Celebrity Reflection Europe - Western Mediterranean Cruise Reviews

We have sailed on Celebrity Cruises before and as Captain Club members, we were not given any extra consideration, dining table were in hidden corners behind walls, we requested a move but, no one was interested. We enjoyed our ... Read More
We have sailed on Celebrity Cruises before and as Captain Club members, we were not given any extra consideration, dining table were in hidden corners behind walls, we requested a move but, no one was interested. We enjoyed our Silhouette cruise and couldn't wait for this one,however, this cruise was a disappointment. Some food items and beverage types ran out days before the end of the cruise, this should never happen. If you pay for top packages the food and drinks should not run out. Our Spa treatments were all rushed and shortened in time with ongoing apologies regarding being overbooked. We were in formal dining areas with people wearing shorts and T-Shirts- this is not a high standard of quality, we respected the Dress Code but, staff did not follow them through with other passengers. This should not be the style of clothing. We look forward to sailing again, but enjoy high quality services. This was a disappointment. Read Less
Sail Date September 2019
The Iberian cruise was on my wife's bucket list. Time, opportunity and availability collided and we booked the cruise about five months from the sailing date. Barcelona aside, I wasn't knocked out by any of the ports. My wife on ... Read More
The Iberian cruise was on my wife's bucket list. Time, opportunity and availability collided and we booked the cruise about five months from the sailing date. Barcelona aside, I wasn't knocked out by any of the ports. My wife on the other hand enjoyed every stop. I detest ship sponsored-tours. The crowded, cramped busses and hordes of people along with the simply stupid high prices generally result in us locating private/local tour operators in smaller groups. This time, because we were late in booking, nearly all of the private tours we wanted were available. The food was really good. I'm a meat and potato's kind of guy and I was always pleased with the selections in main dining and the buffet. The shows are about what you used to get for free in casino lounges in Vegas in the '70's. Solid entertainers, not top tier. That said, all were competent and entertaining. We went to all early shows and never had a problem getting seated. The Reflection is the nicest, best run ship I've personally ever been on. That includes some of the River Cruise ships. Your experience may be different, but I was very happy with the cruise from the ship standpoint. Barcelona was the high-point of the trip for me. We booked a long private tour directly after getting off the ship. They delivered us directly to our hotel afterwards. I can't recall the cost now but it was about half the price of what the ship was offering. I highly endorse the Reflection. My wife endorses the Itinerary, so it was a pretty good tour. Read Less
Sail Date September 2019
We chose this cruise primarily for the itinerary given that the ship called in at Bilbao and Cadiz, the two ports on the itinerary which we had not previously visited. We also liked the idea of re-visiting Lisbon and Cartagena. What is a ... Read More
We chose this cruise primarily for the itinerary given that the ship called in at Bilbao and Cadiz, the two ports on the itinerary which we had not previously visited. We also liked the idea of re-visiting Lisbon and Cartagena. What is a pity is that the cruise called at Gibraltar rather than either Malaga or Valencia which are far superior ports of call. We thoroughly enjoyed visiting the Spanish and Portuguese ports. Apart from the itinerary the other plus points of the cruise were the cuisine, which was top notch and the crew with whom we came into contact. Our stateroom attendant, Ashell, our waiters, Bernard and Mugi, and our sommelier, Richard were all excellent. The downsides were the entertainment in the theatre, which is the worst we have experienced on any cruise (we are nearing 20) and the choice of music in the public areas which failed totally to take account of the age distribution of the guests, which in the main was 60+. Celebrity is our cruise line of choice but there is definitely room for greater awareness of its customers likes and preferences. Read Less
Sail Date September 2019
We have sailed with Celebrity about 17 times. We've also sailed with Princess, Royal Caribbean, and other lines, but Celebrity has been our favorite. The public rooms are spotless and beautiful. The Ocean Grill had many options and ... Read More
We have sailed with Celebrity about 17 times. We've also sailed with Princess, Royal Caribbean, and other lines, but Celebrity has been our favorite. The public rooms are spotless and beautiful. The Ocean Grill had many options and much variety, which we enjoyed. The Opus Dining Room served good food as well, although the last evening the service was exceptionally slow and we didn't finish our meal until 10:15 PM, which was too late. We will not get the late seating again. We enjoyed the music, entertainment, and ports. Celebrity really takes care of its guests. Returning from the ports, weary guests were greeted by employees handing out cucumber water and cold towels. Embarkation and debarkation were a breeze, and the final transfer on the bus to Rome made our lives so much easier than getting a taxi and hauling our luggage to the train to the airport in Rome. Things have certainly changed since our earlier cruises on Celebrity, where the dining room served the many courses separately (salads, soups, entrees, etc). We used to get a beautifully illustrated, large parchment menu listing the choices. Formal night was truly formal. Now there is only one formal night and the dress ranged from evening gowns and tuxedos to couples wearing jeans. The dress code should really be enforced or formal night should just be eliminated.The selection of tv channels was very poor; that is one improvement Celebrity should make. The meals were good, but absolutely no comparison to the meals under Chef Michel Roux. Those were outstanding, memorable meals and exquisite desserts. Costs go up and times change. Overall we had an excellent experience on the Reflection and look forward to our next cruise. Read Less
Sail Date October 2018
This particular sailing was way too busy. The first two days of the cruise were sea days but after that, it was port after port after port. A saving grace was an overnight in Barcelona. I just wished the overnight was in La Spezia. The ... Read More
This particular sailing was way too busy. The first two days of the cruise were sea days but after that, it was port after port after port. A saving grace was an overnight in Barcelona. I just wished the overnight was in La Spezia. The itinerary was a big blur as I tried to look back. * I booked a Suite Class room directly through CelebrityCruises.com. The website indicated in-suite espresso. I was expecting an espresso/cappuccino machine as NCL provides in suites; to my disappointment, I walked into a rather bare room - no plush amenities. The bathroom had a nice jetted tub, but no bath sheet. In fact, the towels were small and very worn. When I come out of a hot bath, I like to wrap myself in a plush bath sheet. The bedding was standard and probably no different from the Veranda and lower staterooms. I have booked Aqua Class many times in the past and bedding and linens were much more plush; perhaps I should have booked Aqua Class on this cruise. * Suite Class has their own dining room, Luminae as well as a private club, Michael's. Both venues are wonderful in that there are no crowds. The staff are very attentive and really get to know their passengers' likes and preferences. Luminae offers great food and allows you to order from the Aqua Class dining room (Blu) or the Main Dining room increasing your options - I truly liked that! * The entertainment provided by the ship's production cast seemed amateurish; the singing sounded out of tune. However, the last performance, "Elysium," had great choreography. Guest performers were a little better. I always enjoy a hypnotist! * We did a ship's excursion in Ibiza to Can Marca Caves and D'Alt. It was a 4.5 hour tour which went past 13:30. Nice tour of the caves and Old Village but for it to go that long, time should have been set aside for lunch. The tour provided no down time. * The Reflection is a beautiful ship that is impeccably maintained. It's a very clean ship with a wonderful crew. For what Celebrity offers to Suite Class passengers is lacking and definitely not worth the money. There should be more pools and a thelasso therapy pool for a ship this large. There are way too many passengers and not enough things to do. Read Less
Sail Date October 2018
We have been 9n loads of cruises and cruise lines but our first with Celebrity. We booked aqua class and premium drinks package and paid near £3,000 each. However as soon as we were onboard constantly bombarded with having to spend ... Read More
We have been 9n loads of cruises and cruise lines but our first with Celebrity. We booked aqua class and premium drinks package and paid near £3,000 each. However as soon as we were onboard constantly bombarded with having to spend more. Everything about this company is trying to make more money out of the passengers. We expected to have some sales pitches but you need to be careful as there are hidden cost. Charged us $11 dollars for a bottle of water when we were told it's free. Constantly at reception quiering our onboard account as kept getting charged for item which were already included in our package. Staff were exceptional especially in the blue restaurant. However when we ventured into the future cruises and asked if they do cruises with less sea days we were told quite rudely we are not going to get anything like that as the company needs to make money so cant when everyone is off. The man was extremely unhelpful so we ended up walking out telling him to work on his sales pitch a bit more!! Everything shuts at 1am (most nights even before that) Food always cold in the buffet but on port days no other place to eat so had to put up with it. Sea days had other places to eat but you had to pay pay pay!! to add insult to injury we find out that the vast amount of Americans onboard paid less than half of what we did for the same cruise. Thank you Celebrity but NEVER AGAIN. Read Less
Sail Date October 2018
We chose this cruise to celebrate my Big Birthday, and as usual, Celebrity didn’t fail to impress. The Itinerary appealed to us as we hadn’t been to most of the ports of call. We had an Aquaclass cabin with balcony. Comfy bed, decent ... Read More
We chose this cruise to celebrate my Big Birthday, and as usual, Celebrity didn’t fail to impress. The Itinerary appealed to us as we hadn’t been to most of the ports of call. We had an Aquaclass cabin with balcony. Comfy bed, decent sized bathroom and adequate wardrobe space. Our favorite trip was to a Spanish Ranch to see beautiful Andalusian horses. Prior to the cruise we had five days in Rome, and stayed at the Pantheon Hotel right in the centre of Rome. Location was amazing but our ‘double’ room was sadly lacking in size. We had six inches of room between our bed and the wall and paid approximately £850 for the privilege, all booked through Celebrity. The food on Reflection was first class although the main buffet restaurant served food which was barely warm. Once home, we were disappointed to have been charged for two bathrobes and for using the minibar. Neither of which we used. Overall, we had an amazing time and would definitely go again. Read Less
Sail Date October 2018
This was our 4th cruise, and our previous 3 have all been on Solstice ships (Equinox and then twice on Silhouette) so we went in having got the first-timers 'wow' thing out the way, and felt we knew what to expect on this ship. ... Read More
This was our 4th cruise, and our previous 3 have all been on Solstice ships (Equinox and then twice on Silhouette) so we went in having got the first-timers 'wow' thing out the way, and felt we knew what to expect on this ship. There was a lot as expected, some things a bit better, some not so good. The ship overall is just what we knew we'd get from this class of ship and in terms of what is available and where, it was just small variations on a theme we were used to. One highlight for us was having Captain Dimitrios Kafetzis. He has got to be the funniest ever. If he was to produce a CD of his ships announcements we'd buy it. He could do his own spot in the theatre at night and it would be a sell out. The downside to this cruise was having just 2 sea days and having them as the first and second days of the cruise. It means no break from all the port days and by the end of the cruise we were pretty tired (even though we bailed out and stayed on ship during our second day in Barcelona with poor weather). We were also unlucky in that our first day at sea was pretty rubbish weather. We were warned at the muster meeting that we could expect rough weather the next day. I woke at 3am on the Tuesday and while the rolling movement didn't unduly bother me, the creaking made it impossible to sleep through. I did make it to breakfast and lunch and while somewhat entertaining watching people staggering around (“only the drunks walk straight today”) it wasn't something I could do for long and I spent quite a bit of time lying on our bed. Some people, including a number of crew, were quite poorly from what I heard later. We did a bit of side to side as well as up and down movement that went on until about 6pm. Not the best fun! Overall we enjoyed this cruise, with some great ports and mostly lucky with the weather. Much was what we have come to expect from a Celebrity Solstice ship, the things we know and love. We did feel the size of the ship had a detrimental effect in terms of service as described specifically elsewhere in this review, but it just took this down from a great to a very good experience. I have rated the service a 3 (average) but that was because I didnt feel it merited a 'very good' 4. Good would be better, but maybe average isn't so bad when compared to what we have come to expect from celebrity in the past. Would we choose Celebrity again – absolutely? Would we choose Reflection – probably not if we found an itinerary we liked on a smaller ship, but if Reflection ticked all other boxes we would sail on her again, maybe just with slightly different expectations. Transfer and embarkation: One of the best embarkation experiences ever I think! We had a transfer from Rome FCO airport, and had done this before so we knew the score. Collect bags from the carousel and head to the Celebrity reps. At the airport there were loads of Celebrity people so it would have been near impossible to not have got sorted quite easily. Bags dropped, onto the coach and just a short wait until we drove off to join the ship. Once at the port we sailed through (pun intended) the check in part really quickly, no queues at all so we were actually on board with very little delay. We had no need to go explore; I headed up quickly to grab some food and then we headed down to Martini bar to make ourselves feel at home :) Food and drink: Buffet. We knew what to expect in terms of what is on offer and I personally thought this one was the best buffet in terms of what was available. Plenty of choice of items, and only limited if you went at changeover time. At breakfast the usual hot food offerings included an English selection with 'proper' bacon and English bangers. The egg counter with various options to order was usually popular but wait times weren't too bad. Waffles and pancakes were always plentiful but beware if there's only one jug of syrup...it turned out to actually be chocolate sauce as the maple syrup was being topped up. I saw a couple of people come a cropper with that! Lots of hot and cold selections, and too many dessert options to count! And their cookies are lovely, soft and gooey ones! My personal favourite treat became the honey and raisin scones, especially if getting them when still warm. We did a couple of evening meals in the buffet and had a good choice, though not spectacular. My only drawback with the buffet, which was a theme for other food and drink venues, was that service seemed slow. We had premium drinks package and on previous cruises would very quickly be able to order a nice coffee or fresh juice on previous cruises. This time round we found it took longer to get served, and a couple of times we went to the bar if we were in a hurry. We put this down to the actual venues being the same size as smaller ships but catering for an extra deck of passengers. Main dining room: We ate in here on both the evening chic nights, and a few others. Food was mostly good but on a few days my husband and our friends said their meals weren't as hot as they could be. We did notice again the slower service, and whereas on previous cruises we were used to having our wine and water topped up very regularly, this time we had a couple of occasions with wine glass sitting empty and having to call for replenishment. It just felt like there were so many people, it was impossible for the staff to keep watch over all so well. On one occasion in a group of 4 we found ourselves put round in a table tucked right back in a corner where we had particularly poor service. We had to twice request a side plate, chase up a drink order which still hadn't arrived when starters came out, and it felt we were generally being made to wait. It's one thing to not be rushed but this was just plain slow. On the last night, when we thought it might be busier, it actually felt like they'd got everything right; it was just a shame we hadn't had consistent service throughout. Tuscan Grill: This has always been our favourite speciality restaurant and we ate there twice. My husband said the steaks there were superb, and my pasta dishes were lovely. It has a lovely relaxed feel in there Murano: This has now become my husband's top choice and if there'd been any tables available we would have had a second night in here. Food and service are just the best, perfect atmosphere and made to feel like royalty. Absolutely first class, and for fussy eaters who think it may be a bit fussy, as I am and did, they look after you well and will tailor things to your choice. Qsine: I was a bit confused about this before I'd left as I had heard it had now become 'Le Petit Chef' but I was still seeing Qsine listed. Confusingly, they have kept the Qsine name but totally changed the restaurant. I don't get this at all. You wouldn't turn the Tuscan grill into an Indian restaurant but keep the tuscan name, so I don't understand why they haven't changed the name here. Qsine as known and loved by many was the 'tapas on speed' as my husband called it. The name Qsine is there but none of that food choice. There is basically one set menu and if you have that you get your dinner presented with 'Le Petit Chef' pixel mapping presentation. It's like having a little 3D cartoon chef on your plate. There is just one other menu option available but this would not have the graphics. We didn't fancy either menu choice so didn't eat there, so I can't review the food but just wanted to try to de-confuse people who think they know what Qsine is but not sure where 'Le Petit Chef' fits in. Lawn Grill: This was the only other speciality restaurant we ate at and had a lovely meal. There was some confusion over our flatbreads which delayed things but once sorted the meal was great. It was a little cool that evening but blankets were provided before heating was then turned on so we were all comfortable. Mast Bar grill: We love the burgers here and there is something about sitting out in the sun with a juicy burger. We did have a couple of days where the weather was not so kind and that is when the Mast Bar needs a bit more caution. After one port day in grotty weather, we returned to the ship and I decided to grab one of their burgers and meet my husband in the buffet area. The burgers were in less demand and so had been sitting keeping warm. They then became quite average. Definitely at their best when cooked fresh. Other dining options are Porch and Sushi on 5 (additional charge) and the healthy options by the spa/solarium (as well as Blue or Luminae if you're in the right 'class') but we didn't use them so cannot comment. Martini Bar: This is our second home, we love this bar and the guys make it such a fun place, especially if you can sit at the bar and not just in the booths around it. They have a menu of drinks and cocktails but will make things to order. And of course there's the entertainment when somebody orders a flight! Always popular, always busy, but never a problem getting served. This place has it right Sunset bar: Previously our pre-dinner go-to place, before sail away each evening, or during the day if at sea. On Reflection the bar is more central with seating around it and we found service really poor. We ended up always going to the bar to order as the table service seemed non-existent. This was where the layout and increased number of passengers seemed to have the worst effect. It is lovely up there but just not the same. There is a chunk of the seating given over to smokers which we personally found off-putting and avoided, but it was the time and effort to get drinks which was the worst point for us. Pool bar: I don't sit by the pool much but when I did there was good service for drinks by the main pool or in the solarium. However on deck 15 if using the sunbeds, it was hard to get drinks service and so I ended up queueing at the pool bar myself. Seemed a reflection on the numbers and possibly lack of staff again. Passport bar: This is somewhere we've enjoyed occasionally in the past as a bit of a chilled out area. This cruise on the days at sea the space round it was used for art auctions so the relaxing seating element was gone. That was a shame and we didn't return there apart from one brief visit. Ensemble lounge: We have gone here on other cruises for a pre-show or pre-diner drink in a lovely chilled atmosphere. Again we noticed it felt busier and my husband ordered at the bar on more than one occasion. We still enjoyed the place but it didn't feel quite as laid back as we've experienced on other ships. Cafe El Bacio; We love this place to end the night when we have it pretty much to ourselves. Victoria working there got to know us, and always had cookies left for us, not to mention the biggest smile on the ship. Truly lovely going there for that personal touch. During the day it is so busy and we've never yet managed to get there on a sea day and get a seat. People do 'camp out' there, making a coffee last an eternity and just sit and read. That's fine but it does mean customers are forced to grab a takeaway and miss out on a lovely cafe experience. The cake selection is great there and remember they are all free!! The gelateria there never seemed that busy, maybe as people can get free ice cream in the buffet. I would happily pay however as their ice cream is just delicious. Shows: We attended a couple of shows in the theatre, often we just didn't manage to find time between getting ready to eat and being in restaurants. The 'brought in acts we saw: Mark Walker, comedian, first time seeing him and he was good The Macdonald Brothers, we've seen them on British TV before, good but not our favourite Reitta Ann Austin, she can belt out a tune but not really our cup of tea Goronwy Thom. A comedy juggler who we've seen and enjoyed before. Fast and funny Matt McGurk, fantastic Bristish magician specialising in sleight of hand tricks. And managed to also make Blackpool sound like Las Vegas – now that's magic!! We only saw one of the 'ship's own' shows and it was appalling. Maxx was dated and slow, it probably wouldn't have been that amazing in the 80s which is where it felt it belonged. We hung on hoping for the speciality acts to rescue it. There was some hoop work but too little too late, and we left before others came on as we were just bored beyond belief. We spoke to several people on the ship and many had quit even earlier. Didn't find anybody with a good word to say for that particular show Apart from one quiz (which we won!!) we didn't take part in other activities. Many were on when we were off ship, or just busy eating or doing nothing! There is a lot around but it suits us to do our own thing. We did join a cruise critic gathering but that was less well attended, possibly because our day at sea turned out to be rather bumpy and many people were being ill or lying down to stop being ill. And we also joined one Captain's Club gathering, more fancy nibbles and some drinks but didn't actually get to talk to any crew. Tendering: We only had one day where we tendered, in Villefranche. My memories of previous tenders were long queues in the Passport lounge waiting to get called. This time tenders were due to start at 9 with tickets available from 8.30. We went down about 8.20 hoping to get a good spot in the queue and were pleasantly surprised to find tickets already being dished out with minimal queue. The call for first boat came around 8.40, and we were called about 10 mins later (our batch was boats 4,5,6). We were off the ship a little after 9 so very impressed with that. I have accidentally ticked 'very good' for shore excursions and now can't change it! We didn't do any ship excursions as all of these ports lent themselves to DIY or we had private excursion booked Disembarkation: We had a tax booked for 8.30 and aimed to be off the ship around 8 just to give us time to get cases sorted etc. There were calls for numbers but we had been told we could pretty much go when we wanted. As it was they called our number pretty much as we were planning to go anyway, and again it was effortless. Quickly off the ship and found our luggage instantly. Very smooth process all round Read Less
Sail Date October 2018
This was an 11 night Mediterranean Cruise. We have sailed on Celebrity Reflection before and found it to be a beautiful ship which is one of the reasons we chose it again. It's a perfect size, around 3000 passengers, so it's ... Read More
This was an 11 night Mediterranean Cruise. We have sailed on Celebrity Reflection before and found it to be a beautiful ship which is one of the reasons we chose it again. It's a perfect size, around 3000 passengers, so it's large enough to have some decent entertainment and amenities but not so big that it seems crowded. There are so many areas on board to just hang out....we especially enjoyed the outdoor Sunset Bar at the back of the ship and the Sky Lounge at the front. We went with another couple, all of us in our 50's--and it seemed like most other passengers were about our age or a little older. We liked the informal relaxed evening dress code. I wore either a casual dress or capris and a top, my husband wore kakis or jeans and a collared shirt. We did see others in jacket and tie, or tuxes and sparkly dresses.. Regarding the nightly entertainment--there was something for everybody. Each night the theatre had 2 show times--one night was a juggler/comedian, one night a magician, other nights featured vocalists, or a singing/dancing show. The theatre band providing the music every night was excellent. We stayed in an Aqua Suite, there are several perks to this level of suite, but the best I have to say is the access to the Blu restaurant. The food was consistently above average and the service excellent. Our servers got to know us and our preferences and we enjoyed seeing and talking to Ace, Nixon and Nina every night. A perk of this suite level is the Persian Garden, which is a coed spa of sorts with heated stone beds and a steam and sauna and cold room...honestly I've been in nicer spas and this is just ok. There are no jacuzis in the Persian Garden but there are some on the pool deck. The Persian Garden is a place to relax if you don't mind listening to someone snoring next to you! Ports of Call: We didn't do any of Celebrity's excursions--we did our own thing or used an outside company...mainly to give us flexibility when planning our day. Gibraltar: Easy walk to downtown, but can take a shuttle. We booked a 4 hr tour through Viator and saw all the main sights. Just a head's up...we were to meet up with the tour bus at a location called Coach Park which wasn't easy to find. Give yourself extra time to meet up with an outside tour group! Malaga: We skipped the shuttle thinking the walk wasn't too bad, but it took a good 30-40 minutes to get to town. Once there, we did a 2 hour segway tour that gave us an overall view of the city and then we were able to spend the afternoon returning to the sites that interested us. This was one of our favorite ports. Cartagena: This is easy to DYI. The city is very close walking distance, easy to get around town to see the sites. By the way, the "sites" in all of these towns includes ruins of some type, old castles and cathedrals, and narrow quaint streets with shops and restaurants which serve paella and sangria! Ibiza: This is an easy walk to the terminal where you can hop on a shuttle to take you into the city. When we were planning our trip to Ibiza, we wanted to rent a jeep for the day but were told they were all sold out. When we arrived at the terminal we saw plenty of taxis and a few car rental places and were able to rent a jeep on the spot! So we drove to a small beach area (Cala d'Hort) that was absolutely beautiful. We had lunch there and found a nearby trail (15 min walk) that led to stunning views of the coast below. We drove back into town for the afternoon and had no trouble finding parking...we walked up to the old castle (D'alt Villa) and then drove through the narrow downtown area. Just a head's up...even though we had a map, to get around the island was a bit more difficult than we anticipated because not all the roads on the map were marked. If you just want to shuttle into town for the day, there is a ocean front promenade with restaurants and shops and the old castle is within walking distance to explore. Ibiza was also one of our fav ports. Barcelona: Here you can take a shuttle to the World Trade Center hub. Also plenty of taxis are available at the shuttle area as soon as you get off the ship. Once we got to the World Trade Center we took a hop on hop off bus...we did both routes which took about 2 hours each but it gave us a good overview of the entire city. Not to miss: La Sagrada Familia. Park Guell was just ok. We enjoyed exploring the Gothic Quarter. Villefranche (Nice, Eze, Monaco): Here we tendered in, which went smoothly. Had no plans but knew we wanted to explore Eze and Monaco. Once we arrived at the dock there were plenty of taxis..fare to Eze 40 Euro, fare to Monaco 70 Euro. Be sure to always ask the fare before you get in the taxi! Our driver offered to take us for a 4 hour sightseeing tour for 280 Euro which we agreed to and it turned out great. He took us to the places we wanted to go and dropped us off exactly where we needed to be and was waiting for us when we were done. Eze has an old medieval castle/village up on a hill which has been converted into upscale restaurants and shops and art galleries. We then went to Monaco and walked around the palace area and after that we went to Monte Carlo and walked around the casino. Beautiful and interesting place..lots of gardens and statues. La Spezia: Here we had plans to take the ferry up the coast of Cinque Terre but the towns had been shut down due to flooding and boats were not operating due to rainy weather. Still were able to take the free shuttle into downtown La Spezia for shopping and sightseeing. Disembarking: we had an early flight out of Rome and so we kept our luggage with us and we arranged for a driver to meet us at the port. There were plenty of taxis available right when we got off the ship. No problems---got off the ship at 7:30, it was about 45 min to the airport, and were there in plenty of time for our 11:05 am flight! A seasoned passenger recommended we try a offline app called Maps.me which my husband used and it did help us get around the ports of call. The printed maps Celebrity puts in their daily newsletters are not a whole lot of help! Read Less
Sail Date October 2018
Due to unforeseen circumstances we had to cancel an earlier cruise, so when I saw a tremendous deal offered for this one, my wife Rosy and I jumped at the chance, although it was on a much larger ship than we have become used to. We ... Read More
Due to unforeseen circumstances we had to cancel an earlier cruise, so when I saw a tremendous deal offered for this one, my wife Rosy and I jumped at the chance, although it was on a much larger ship than we have become used to. We were quoted around £2900 each for a Sky suite, including premium beverage package, wifi, gratuities and $300 OBC, virtually an all-inclusive cruise, but Celebrity had other ideas, - more later! We booked flights, with Alitalia from London-Rome, with two nights at the Hotel Morgana, situated very close to Termini station, very convenient for arrival and departure. They had offered a ‘birthday’ upgrade, but on arrival they sprung a nice surprise. We were allocated a private apartment about 50m away, with private entrance and balcony overlooking some nice gardens. The soft drinks in the fridge were free and tea / coffee making things were also provided. A comprehensive buffet breakfast was served in the hotel and on my birthday, they served us Prosecco and a nice chocolate cake. We toured Rome using a 48-hour ticket for all local transport, but some buses / routes were cancelled, and this caused us a few problems. We should have stuck to the more reliable, if boring, metro service. We used the airport express to Rome and if booked in advance useful discounts are available. For the journey to the port at Civitavecchia, we took the train, which was packed, then the port bus, then the port shuttle. In future we’ll book a shuttle or taxi, as our option was very tiring. Check-in was a breeze, once we realised we had to drop the bags then get in the check-in line. Others made the same mistake, but the Rome Port Authority don’t make life too easy. We were soon onboard, drinking our welcome bubbly and eagerly anticipating our cruise. We decided to have a pre-lunch cocktail outside as the weather was good, having experienced rain on the way. However, it was quite windy, and the sea was choppy outside the shelter of the harbour. We ate a healthy lunch in the Ocean View Café, sitting outside, but bar service was slow, an unfortunate feature of this location. They need to move some of the upselling staff to jobs serving people what they had already paid for! After lunch we went to our suite 2111, which was a welcome sight with chilling champagne, a large bed, sofa and picture windows. The balcony was huge, but being under the overhang, we got very little sunshine. The bath tub was a jacuzzi and the rain shower was nice but lacked power. Our butler, Bojan, seemed keener to discuss English soccer than anything else, but did say that as were on a Premium package, all the contents of the mini-bar were included, not that we used any apart from the water. Our steward, Raj, was excellent, until the final morning when he rang the doorbell and walked right in, at 07.45. We were not amused. I feel that once the staff have had their gratuities, they are no longer interested, thinking only of their next victims (guests)! Each evening we enjoyed dinner in Luminae, the suite restaurant, which was an enjoyable experience, but the menu was limited. The Sommelier was very good as was the wine. We at breakfast mostly in the Aqua Café, with cereal from the OVC. This was a nice peaceful experience, contrasting starkly with the buffet. We also had lunch in the OVC, which offered a grand selection of dishes ENTERTAINMENT We found the guest entertainers were generally very good but didn’t much care for the shows by the ship’s singers and dancers. There were a few game shows which were good and bad. One aspect we hated was the constant attempts at upselling, restaurants, packages, art, bingo, photos, etc. We even received restaurant reservations, which we hadn’t booked. Unusually, we didn’t receive any recognition as members of the Captain’s club, until we pointed this out, nor any notification of our OBC. The internet was decent, which went well with our ability to use our home phone packages, as were in Europe. The weather was pretty good, but the mornings were dark, which we didn’t like. Overall an enjoyable cruise, but many venues were too noisy and we concluded that we prefer the smaller lines, like Seabourn, Regent, Crystal and Azamara. Read Less
Sail Date October 2018
We chose Celebrity Reflection because it fit into our time frame and went to many sites that we wanted to see. The ship is very new and it great condition. The service was excellent. We were hesitant to pay the extra money for concierge ... Read More
We chose Celebrity Reflection because it fit into our time frame and went to many sites that we wanted to see. The ship is very new and it great condition. The service was excellent. We were hesitant to pay the extra money for concierge level but were glad we did. Our concierge, Aldin, made sure we had everything we needed and even arranged for a special dinner for us. Some other things you get with concierge level are a bottle of champagne, hors d'oeuvres every afternoon, free shoe shines, and special help with anything you need. We were also invited to stand on the helicopter pad to enjoy our sail away from Barcelona. Before our cruise, I read some negative reviews about the entertainment. I'm not sure what those people were watching but I thought the entertainment was excellent. Our favorites were Jon Courtenay who did a comedy/piano show, Raegar (who did a rock & Roll/country show), and the aerialist show. But all of the shows with the Reflection singers and dancers were great too. We thoroughly enjoyed our dining every night. We dined at the 6:00 seating in the Opus dining room. Our waiter and assistant waiter, Carlos and Saude, were very attentive and had great recommendations on what to eat. Carlos always gave me an extra scoop of sorbet for dessert. Compared to other cruises we have taken, I will say the food seemed to be a step up. One night, we dined in the Tuscan Grill which is at the very back of the ship. We had a table on the window which was great. The food and service were excellent. If you don't mind paying a surcharge for dining in a specialty restaurant, i highly recommend it. For breakfast, we always dined in the Oceanview Cafe. You can get anything you want here including eggs made to order. For lunch on days at sea we often ate at the AquaSpa cafe by the adult pool. There aren't that many selections but it's a great place to get chicken salad, tuna salad, wraps or other selections. Then, of course you have to go to the ice cream/sorbet bar in the Oceanview Cafe for your dessert. If you really like to play a lot of games, you won't find as many as you would on a cruise line such as Carnival. But I enjoyed all of the activities they had such as trivia, bocce ball, archery, pool games, and a nightly game at 8:00 before the last show. Nacho, Brittany, and Roxstar did a great job of keeping the games fun for the participants and spectators. They made my trip even more fun and all knew me by name. And don't miss the crew vs guests volleyball game. We took several excursions that we arranged through the ship and others we didn't so I will review a few below: Livorno, Italy - we took a full day trip to Cinque Terre. We enjoyed the trip and Cinque Terre is a beautiful place. But there are a couple of things that could be improved. First, our bus stopped at a truck stop halfway there so everyone could go to the bathroom. But there were other tour buses there and only a small bathroom so it took over thirty minutes. If they had buses with a toilet, this could be avoided. Or stagger the buses. Second, to get to Cinque Terre, you take the public ferry from Portovenere. That means you stop at each of the 5 towns while people unload and load. So you spend a great deal of time sitting on the boat while this happens. There were so many people from the ship on these ferries, you would think they could charter one for everyone and not stop in each town. Once you reach the final site, Monterosso, you have a couple of hours to sightsee see or relax. Try the Cinque Terre wine (yes that's what it's called). It's very good with a Four Stations (Quattro Stagioni) pizza at Trattoria Il Piccolo Diavolo in Monterosso. Nice, France - We took a full day winery tour and were very disappointed. This tour was over $300 per person so were were expecting a lot. We expected to be taken to a winery where we would see vineyards and learn about wine making. The winery had a nice view from the balcony but the winery itself was a disappointment. There was no vineyard. We basically went in a garage where they had tanks of wine. It was impossible to hear our guide because of the workers making noise. After this we went to a small porch where we tasted 3 wines and had snacks which we had to share with the dozens of flies. We left the winery and went to the Old Nice where we had lunch at Le Grand Balcon. The lunch was a set menu for everyone so were served things that we would not have otherwise ordered. All you had to do was look around at the half eaten plates of food to see that most people did not enjoy their lunch. This tour was certainly not worth the money. Barcelona, Spain - we did not book a tour through the ship for Barcelona. We took a taxi straight from the ship to Sagrada Familia where we had bought tickets in advance through their website. Later we toured the Catedral de Barcelona which was amazing as well. We bought walk up tickets and had no line. Make sure you go to the roof for some great views. That evening, we watched a Flamenco show at Tablao Flamenco and enjoyed that. Again, we had made a reservation in advance. We weren't interested in a fancy flamenco show where we would have to go back to the ship and change into nice clothes so this was perfect for us. Gibraltar - we did a 1.5 hour taxi tour which was okay but not that great. We wanted to do the 3 hour tour but it was full. St. Michael's Cave was great and we got a good overview of Gibraltar. Ape's Den was a disappointment because there was only one ape sitting on a truck. After the tour, we walked over to the cable car and rode to the top. I wish we had done that first. There were incredible views at the top and plenty of apes. Later we walked through the botanical gardens which was free the day we were there. if you want a nice souvenir of Gibraltar, visit Gibraltar Crystal where they have beautiful glass ornaments. We finished off our day with a drink on the water. Skip all of the bars in Old Town. Walk over to Ocean Village where there are several bar and restaurants right on the water. We had delicious drinks at the Bridge Bar & Grill. Malaga - we pre-arranged a Segway tour through Segway Malaga. I highly recommend the 2 hour tour because it gives you a great overview of the city. Don't be afraid, I had never ridden one and I caught on in less than a minute. And I'm 62. Afterwards, make sure you visit Alcazaba. Very interesting place, the price is right, and there is a great snack bar near the top with a surprisingly good menu. We had a pitcher of sangria and a pizza while sitting at a table overlooking the city. Very nice city. Cartagena - No need to book a tour here. You walk right off the ship into the town. Make your way to the Concepcion Castle tour. You can buy tickets to take the elevator up or just walk it. On the floor above the elevator is a old fallout shelter that was really interesting. We only found it because we asked where the bathroom was before we went up the lift. I recommend buying the multi-attraction ticket so you can see the Roman theater and other sites also. The Roman theater was incredible, especially considering it was buried under the earth until just recently. Later, we had our requisite pitcher of sangria at a sidewalk cafe. Very interesting city. Ibiza - we booked a jeep tour through the ship and this was our favorite excursion, but it's not for the faint of heart. You take a convoy of jeeps to some incredibly beautiful sites. Part of the trip is on dirt roads through the countryside which is where the fun comes in. It's like Mr. Toad's Wild Ride. It's dusty and thrilling. Later, you stop for an hour or so at a nice beach. I didn't see anyone on the tour actually get in the water but it's a nice place to relax, enjoy the sites, and have a pitcher of sangria. One word of advice. If you have a small bladder, I recommend going to the bathroom nature style on the first stop because there's not another stop for over an hour. All in all, this was a great cruise and I highly recommend it. Read Less
Sail Date September 2018
Western Mediterranean cruise Positives: Stateroom # 2176 Butler-Nelson was excellent as was room attendant Xavier. The ship staff was very friendly. Dining and beverage: Luminea Dining selection just okay. We frequently ordered ... Read More
Western Mediterranean cruise Positives: Stateroom # 2176 Butler-Nelson was excellent as was room attendant Xavier. The ship staff was very friendly. Dining and beverage: Luminea Dining selection just okay. We frequently ordered from the MDR menu. Four entrees were offered each of the eleven nights. Shrimp were slightly larger than popcorn shrimp were served on a piece of lettuce. Not what I remember from past Celebrity cruises. Martinis at all bars and restaurants were served in small glasses with olives the size of a peanut. I expect more with a premium package. Fortune's Casino: Annoying carnival barker Hawking promotions. Embarkation and disembarkation: As suites guests we went to our room to wait for luggage. We left and went back to room at 3:15. No Luggage wherein we called Butler who promptly had luggage delivered. No the way it was handled on the Summit. Disembarkation- We were told to take a seat in Michael's Club and wait for our number to be called. Announcements were not made in Michaels. We had #23 and made it ti bus #26. We did make flight. Thanks to global entry. Excursions: WE especially enjoyed Nice and San Paul and Marbella and Puerto Banus. This was our fifth Celebrity cruise and our last. Read Less
Sail Date September 2018
We chose this cruise because of the itinerary. Great ports. However, there were over 600 children on this cruise. They took over many of the public areas especially the pools. The older children (teenagers) were allowed in the adult only ... Read More
We chose this cruise because of the itinerary. Great ports. However, there were over 600 children on this cruise. They took over many of the public areas especially the pools. The older children (teenagers) were allowed in the adult only area pool and they took over much of that space. It was very difficult to relax. Felt like we were on a Disney cruise! Very disappointing! Food and entertainment were excellent. Ship is lovely and the fitness center is the best we have seen so far. There was not a lot of entertainment around the ship. Many of the areas were only for the premium clients. Casino was excellent. Embarkation and disembarkation went smoothly. At a few ports we needed to take a shuttle to get off the pier and there was a charge for that. $5 euros at one and $10 euros at the other. Shuttle should be included. Read Less
Sail Date July 2018
As soon as I landed in Italy the holiday was a nightmare. My luggage hadn't arrived with me, it was still in Amsterdam (Connection flight). Then didn't know if I was going to get on the bus to take me to the ship as they didnt ... Read More
As soon as I landed in Italy the holiday was a nightmare. My luggage hadn't arrived with me, it was still in Amsterdam (Connection flight). Then didn't know if I was going to get on the bus to take me to the ship as they didnt have my name as I was a staff members guest so they had to contact the ship to confirm the staff member (my boyfriend) on the ship that I was there to see. Then had to wait 2 hours before being allowed on the ship as I had to wait until the other guests had embarked, again because I was a staff members guest. They told me they would have to wait until the guests were on to see if there was a room for me which was the wrong think to say as i suffer from anxiety disorder and automatically assumed if there wasnt a room for me i would be left in Rome. They should of said I needed to wait until everyone was on so they could allocate me a room. My mum called (From Scotland btw) my boyfriend and an officer picked up and told my mum, and eventually me, that because I didnt have my suitcase they would help me out with some stuff until i got my luggage but never got any help at all from them. Never even saw the officer again until we went to the terminal in Barcelona to collect my boyfriends, dad and dad's girlfriend. Once on board, i was given an officers room as they had no guest rooms available. They should know the amount of rooms they have and know how many guests they can have on board so that they do not overbook as it seems to happen often. Then when we were in Gibraltar, i was told they needed my room back as there was guests arriving in Gibraltar and they didnt have a room for them so i would need to bunk in with my boyfriends dad and his dads girlfriend, which i hardly knew. They are completely unorganised when it comes to these kinds of situations. They should have other solutions to these problems like not overbooking the ship. All of this while still not having my suitcase. It was sitting in Rome. I was told i would get it in Barcelona as we would be there for 2 days but it didnt arrive. I told the consierge to tell the airport to send it to Gibraltar then as it would give them 2 days to get it there. It still didnt arrive so i told the staff to tell the airport to just keep it there and i would pick it up when i was going home. I ended up getting it at the airport when i was going home for it to be stuck in Amsterdam AGAIN when we got home. The luggage was then delivered to my house the next day. This was no fault of the ship, this was the airlines fault. But the consierge woman was very helpful, i probably was annoying as hell as i was up there almost everyday. I have got to thank her for all her help as with everything that happened to me, she made it a bit easier for me to handle as she was managing the suitcase problem for me. My holiday was ruined from the start. I felt like i couldnt go out and enjoy myself at night as i had none of my dresses our outfits for nighttime. I had to wear either what i had (which consisted of shorts and tank tops) or what I borrowed from my boyfriends dads girlfriend. I didnt feel like myself as i felt like everyone was watching me and judging me for what i was wearing (all down to my anxiety). The one good thing that came out of the cruise for me was that the places we docked in were brillant. I enjoyed visiting all the different places, most of which ive not been to before some i have. It was a great experience to see all the different places in all their glory. My favourites definately have to be Barcelona, Malaga and Villefranche. They were some of the nicest and liveliest places. All in all the port were great, the best part about the holiday. The only good part of the holiday from my experience of the whole holiday. All in all the whole holiday was a disaster. My holiday was completely ruined from the moment i landed in Italy. The worst thing of it was that it was my first holiday travelling on my own, without my parents, to meet my boyfriend. I had it all in my head, all the photos i was going to take, all the things i was going to do, etc and none of it happened. My boyfriend and i hardly got any photos together to even prove we were there because i felt so down and depressed that my holiday, which i had been looking forward to for months because it was my first holiday without my parents, was ruined. Makes me contemplate if i will ever be back on a cruise again. Read Less
Sail Date July 2018
Cruise Ship Celebrity X Reflection. In summary a wonderful cruise. We would recommend Celebrity to anyone looking for a good value all round cruise. On the positive side - amazing ship with incredible staff and facilities. Food and ... Read More
Cruise Ship Celebrity X Reflection. In summary a wonderful cruise. We would recommend Celebrity to anyone looking for a good value all round cruise. On the positive side - amazing ship with incredible staff and facilities. Food and drink were excellent. Room for improvement - keep kids in control (especially at pool side), Expensive overpriced extras e.g. trips are twice the price compared to local tours. Entertainment in the theatre was average. IN DETAIL: We booked our cruise early securing our classic drinks package with cabin including balcony. As we were on the lowest deck (deck 6) our sea view was partially interrupted as the life boats were below our balcony. As it was my first cruise I didn’t know what to expect. We booked during school holidays which I wouldn’t do again! I knew there would be some kids on board, but we weren’t expecting 650. The main issues were that the children took over both of the outdoor pools (the deep and shallow one). There is an adults only area, but it’s in the Atrium which is under glass and air conditioned. At times the kids seemed to be running riot around the ship (even on late evening events planned for the adults) e.g. silent disco for the over 18s. SERVICE: Service throughout the ship was outstanding, everything was immaculate and clean. We found all of the staff pleasant and always available to help. DINING: Restaurants were very good with both quality and variety of food and drink. We dined at two speciality restaurants, Muranos and Tuscan Grill. Both were fantastic and worth the extra payment. Book early to avoid disappointment. ENTERTAINMENT: Evening Entertainment was in general very average in the theatre. More costumed singing / dancing shows are needed. The theatre itself was very impressive with excellent seating and a great bar service. Other entertainment like the live bands around the ship were excellent. BARS / DRINKS: The bars throughout the ship are very good. Favourites being 1) The Martini bar with its plush seating area and fun staff showing off their cocktail making skills - superb! 2) Sunset bar with fantastic outlook from the aft of the ship, great seating and live music at Sail away time. The drinks package is a must. If you are happy drinking the run of the mill wines and beers then the classic package is ideal. For $14 a day extra the premium package allows you to drink more expensive drinks. We paid extra when we wanted that more expensive beer or cocktail. Our bill came to just $40. Our improvement suggestions for the management to consider: 1) Toast maker self service - to queue for a slice of toast, muffin or Bagel is ridiculous. 2) Fried eggs on buffet (MacDonalds concept for high volume food). 3) Towel system with cards max two per person / day. People have no shame and use huge amounts of towels in a day. 4) Napkins only one per person. Have just knives and forks available for people to pick up if they need a second set. 5) Dispensing machines for bottled water and drinks using your touch card. 6) Platform to enable a swim in the sea when ship is at anchor. Edge has a new innovative platform that goes up and down on the side of the ship. A real USP would be such an innovation to allow people to swim in the sea. 7) Water sports from the ship - it would be easy to lower in sports boats, sailing dingy or canoes to be used off the same platform. 8) Swimming pools - one dedicated pool for playing splashing kids. One for adults only outdoor and the third as you have it in the atrium. The pool attendants need whistles to keep control. Sign says no diving, running etc. The kids totally ignored the rules and were constantly jumping / diving in splashing the adults trying to chill by the pool. Read Less
Sail Date July 2018
This was my wife and I’s fifth cruise and first with Celebrity. We were encouraged by friends and our travel agent to try Celebrity as they assured us it would be a step up from Princess who we had sailed with previously and that we ... Read More
This was my wife and I’s fifth cruise and first with Celebrity. We were encouraged by friends and our travel agent to try Celebrity as they assured us it would be a step up from Princess who we had sailed with previously and that we wouldn’t be disappointed. When I found the Western Mediterranean cruise it was the perfect opportunity as the itinerary was fantastic and it afforded us the chance to escape a cold southern Australian winter. Embarkation at Rome (Civitavecchia) was faultless; I estimate it was only 20 minutes from arrival at the port until we were on board. Reflection is in immaculate condition and overall very clean. While the cabins weren’t ready we had full use of all facilities on board the ship, this is better than having to wait in a terminal and it gave us time to explore the ship. Within an hour of boarding it was announced that the cabins were ready. Our cabin, which was a standard veranda stateroom on deck 8 starboard side was terrific, it was modern, spacious and spotlessly clean with a much larger bathroom that we were accustomed to on Princess. Within half an hour our bags had been delivered to our room. Upon boarding it became clear to us that there were a large number of children on this cruise, it was confirmed later by the cruise director that there was about 600 children on board, not to mention at least that many again in the 18 to 21 year age bracket. Unfortunately in our opinion this is why things started to sour our first impression of the vessel. Children were running riot throughout the vessel as and a large number of their parents did not seemed bothered to do anything about it. Children were still running past our cabin well after midnight and as late as 2am on one occasion. The outdoor pool area on this vessel is very small and with the number of children and ‘young adults’ on this cruise it was totally overwhelmed, and you were lucky at times to even see the water in the pools due to the number of people in them. The overflow from this area then started to spill into the ‘adults only’ indoor pool area where a number of children started to gather. The sign in the area states, ‘adults only area 16 years and above’. In what jurisdiction in the world is 16 years deemed an adult? Most of the bars inside of the vessel didn’t open until 4pm, so if you wanted to escape the heat and the bedlam which was the outdoor areas there were very limited places to sit and enjoy a quiet drink and interact with like minded adults. We chose anytime dining which is what we always do when sailing with Princess. On this cruise we soon learnt that if you missed a window between 7 to 7.20pm then you were in for a long wait. Service in the MDR was hit and miss but always very impersonal, it was a production line. My wife and I were both on the classic drink package which generally suited us well, but I was more than happy to pay extra for good wine at dinner. I was never shown a wine list despite asking for one on several occasions; instead I was brought wine generally from South Africa or Chile which was included in the price range of my package. I refused to drink from the wine glasses on one occasion as they were filthy, the sommelier was not happy when I brought it to her attention but she did replace them with clean ones. The food in the Ocean view Café was substandard apart from the pizza which was made fresh in front of you. The cutlery in the Ocean view Café was dirty with water stains, and after three attempts at finding a clean set my wife and I used water and the napkin the cutlery is wrapped in to clean it ourselves. Dirty glasses and cutlery are not acceptable in any eating establishment regardless of pay point. We were encouraged by several people we met at dinner to try the speciality restaurants as they were much better and they only used the MDR out of necessity when unable to get a suitable time in a specialty venue. I don’t believe you should have to pay hefty cover charges to get decent food and service after you have paid a considerable amount of money for the cruise itself. The itinerary was wonderful and the ports of call were the best I have ever experienced. Disembarkation went extremely quickly and smoothly. There were many more disappointments with the way this cruise was conducted but I don’t wish people to think I am just a serial complainer (if you don’t already). I have never felt the need to post a review before and this is my first. I got the impression the vessel was overbooked and that the crew were unable to cope with the demographic of this cruise, which is not their fault; it is Celebrities fault for not having systems in place to deal with the volume of people and age bracket on this cruise. I will not be returning to Celebrity. Read Less
Sail Date July 2018
This was our third time sailing on The Reflection. It’s a lovely ship and in good condition ( except for a tattered vanity chair in our cabin). Our balcony cabin was conveniently located midship near elevators. The Western Mediterranean ... Read More
This was our third time sailing on The Reflection. It’s a lovely ship and in good condition ( except for a tattered vanity chair in our cabin). Our balcony cabin was conveniently located midship near elevators. The Western Mediterranean itinerary was very nice. There were two sea days which we spent in the air conditioned indoor pool area. Weather was extremely hot in every port. We dined each night in the specialty restaurants and the food and service there were very good. We attended most of the shows. We enjoyed the Broadway themed show and found the other shows to be mediocre. Many families take cruises in August before the children return to school. The ship was teeming with children of all ages. Many of the younger children were zooming down hallways and up and down the stairs with no adult supervision. We could hear the kids in the cabin above us constantly running and jumping. I’ve been on a Disney Cruise and on the huge RCCL ships- Harmony, Oasis, Allure but this felt like the most crammed with kids cruise experience, yet. The main pool was packed with kids on sea days. We will not be booking any future cruises during the month of August. September would probably be better. Read Less
Sail Date July 2018
This had to be the best holiday i ever had i have been all over the world USA 19 time and love the US but this was my first cruise and it was outstanding from day 1 to day 11 we have book on board for next year on the Celebrity Edge and i ... Read More
This had to be the best holiday i ever had i have been all over the world USA 19 time and love the US but this was my first cruise and it was outstanding from day 1 to day 11 we have book on board for next year on the Celebrity Edge and i cant wait. From the staff the ship the food and all the shops bars entertainment everything was Brilliant so relaxed nothing was a problem everything just happened The staff are the best they actually do care for you which is very rare and i think this is one thing i will always remember about my first cruise . My friend and wife were very worried about getting sea sick and the ship moving for port to port but nothing you could not tell if you where moving or not and the docking was the best as you never felt a thing which is brilliant as the ship is so big Thanks very much for the holiday of a life time Read Less
Sail Date July 2018
Had 3 nights in Rome before Boarding the ship at Civicevechia by the new terminal which was very smooth and pleasant. Have been on Celebrity Cruises for 6 years now. The ships are modern and comfortable. This was a great cruise. Had a ... Read More
Had 3 nights in Rome before Boarding the ship at Civicevechia by the new terminal which was very smooth and pleasant. Have been on Celebrity Cruises for 6 years now. The ships are modern and comfortable. This was a great cruise. Had a British cruise director Lewis who was great, young and full of energy. Loved the new outdoor screen showing films and sport on the lawn. The shows were absolutely amazing and the acts they had on were class acts. Went Aqua class this time and really enjoyed Blu. The food was really good and met some very friendly and interesting fellow guests. The ship had a nice friendly vibe to it. We always got talking to someone sat at the Sunset bar at sail away. Highlight port of call was Gibraltar where we went to see the apes, who were very cheeky but wonderful to watch, St Michaels caves and the tunnels! Was an excellent excursion and the tour guide was simply brilliant. As we have been on a few cruises now we did a lot of exploring ourselves which we really enjoyed. Using the local trains and getting lost using google maps and local maps but we found some great gems! Absolutely love cruises, different port everyday, always something different to see and do. Beautiful scenery, wonderful sightseeing, amazing food and drink and best of all meeting local people and new friends on board the ship. Best holidays ever! Read Less
Sail Date July 2018
If there is a downfall with the cruise it is the standard of dress of an evening. Even though the dress code in the brochure does say jeans are OK my wife and myself think people are taking this too far by being too casual. Trousers for ... Read More
If there is a downfall with the cruise it is the standard of dress of an evening. Even though the dress code in the brochure does say jeans are OK my wife and myself think people are taking this too far by being too casual. Trousers for men should be the norm not jeans as should trousers or skirts/dresses for the ladies. Too easy for standards to drop. Chic nights were also very lax with not many people dressed as you would expect on a cruise line. Booked with Celebrity as with a recommendation as they are classed as one of the best. Have booked another cruise with yourselves and hoping that the dress code is changed. Apart from the above comments everything else was wonderful ie staff, cleanliness of the ship,food quality and service. If the dress code could possibly be changed somewhat, to my wife and myself, everything would be perfect. Wondering if anyone else has commented on the dress code? With regard to shore excursions we didn't have a problem apart from the excursion to Pisa which, unfortunately, we were unable to understand anything the tour guide had to say which was very disappointing.. Even though some of this sounds rather negative it wouldn't stop my wife and myself using Celebrity again as we have already said, booked again. The dining experience was wonderul. Dined in Blu with fabulous staff and service. Can't thank them all enough. Hopefully may see them all again in the future. Read Less
Sail Date July 2018
We went as a family of 6 and had a terrific holiday! The ship itself is one of our favourites, my parents have sailed this ship 6 times. Our cabin (1097) was perfect, our room attendant Romeo was very polite and efficient. Cleanliness was ... Read More
We went as a family of 6 and had a terrific holiday! The ship itself is one of our favourites, my parents have sailed this ship 6 times. Our cabin (1097) was perfect, our room attendant Romeo was very polite and efficient. Cleanliness was 10/10, we also noticed the cabins had had a revamp, new bedding etc which it sorely needed, so this was a plus! The Oceanview Restaurant is busy (to be expected) but well run and lots to choose from. For the amount of people coming in and out the staff do well to keep on top of things. Main dining was great as usual, our servers were outstanding, Mario is so attentive and learned our names after the first night, gave us great recommendations and really went out of his way to make sure each of us was happy every evening. Mandelina was the perfect wine connoisseur and ran around every table like a headless chicken, but still went out of her way to chat to us and ask about our day, she is a gem. Our favourite dining experience was the Lawn Club, the food was out of this world, we actually ate there twice. The entertainment we find is always lacking on celebrity, this cruise particularly. The aerialists were the highlight, true talent and a fantastic show for everyone. The other shows were disappointing, our family are musical/ dance finatics and one of the main reasons we cruise is for the shows... which was a shame. The entertainment around the ship sadly wasn’t much better. The house band tended to sing the same playlist every day, and unfortunately weren’t exciting to watch like so many of them have been on previous trips. My sister usually revolves her days around where the house band are performing, this cruise - we actually left hoping to find something more exciting. On the final day we had no plans, so decided to have a wander into Naples for the first time (usually we go on a trip). Naples was amazing! So underestimated! The shops were great, the food was reasonably priced and it was just a generally nice place to walk around and take in! We love cruising and we love celebrity, I can never understand where the bad reviews come from! It’s a great ship with great people on it to make your experience even better. People who don’t like queues or busy restaurants should avoid ships with potentially 3000 other people on it! You can make what you want of this holiday, we definitely made the most of it! Read Less
Sail Date July 2018
we choice this cruise because celebrity was recommended as the best company to cruise with. We had been thinking of cruising for a few years and checked with a few others; plus with our Oasis travel agent in Bangor NI. We could not fault ... Read More
we choice this cruise because celebrity was recommended as the best company to cruise with. We had been thinking of cruising for a few years and checked with a few others; plus with our Oasis travel agent in Bangor NI. We could not fault the dinning room staff Orvile Kevin and Luis. They took really good care of us and Luis had us a different wine picked out each evening going by what was on the menu. Loved the selection in the restaurant buffet. The staff in all the departments were excellant at their jobs, and very helpful indeed. there always appeared to be enough staff to deal with any eventuality. By paying up front for the Drinks, trips and Gratuities, it meant that we had no bill to pay at the end. The organised trips were excellant and the guides were very informative. Overall an excellent holiday and we will definitely be using Celebrity cruises again. Read Less
Sail Date July 2018
We chose this cruise because of the number of nights, 11 is better than ten and seems almost like a two week holiday by the time you get back home. We like the mediterranean In July it's always super calm. well it has been for us. ... Read More
We chose this cruise because of the number of nights, 11 is better than ten and seems almost like a two week holiday by the time you get back home. We like the mediterranean In July it's always super calm. well it has been for us. The Celebrity organisation from the booking, the embarkation and disembarkation is very slick. It's exciting to be on board with so much on offer, we enjoyed all the ports we stopped at. We didn't do any of the ship tours as we thought that they were a bit expensive, although we have in the past and again the organisation is perfect. We will cruise with Celebrity again but cruises are expensive and it's quite a big consideration to part with so much money all at once. I did think that perhaps there had been a few cutbacks from our previous cruise experience in that the bar service in the busy areas was very slow on occasions, also on sea days, unless you were up at the crack of dawn, it was impossible to find a bed anywhere but I think that some people have one bed for themselves and one for their bags. We wouldn't have wanted to lie all day, maybe just for a couple of hours. Overall we would have no trouble recommending Celebrity for a wonderful experience Read Less
Sail Date July 2018
Everything you read in the brochure is spot on - it really is a luxury floating hotel. There were incredible places to visit, whilst travelling in luxury, eating and drinking like a king. The service throughout the ship is first rate, ... Read More
Everything you read in the brochure is spot on - it really is a luxury floating hotel. There were incredible places to visit, whilst travelling in luxury, eating and drinking like a king. The service throughout the ship is first rate, all staff were so friendly and helpful. The ship was spotless and unlike what some may think, there are always places to find peace and quiet. The choice of restaurants and bars is excellent, even poolside. The entertainment throughout the ship, whether on-stage or in the grand foyer, was diverse and unmissable. All our excursions were very well organised, and all the local tour guides were professional, full of interesting facts and all had very good English. The only disappointment was that the cruise didn't last long enough!, but we are already looking through all the amazing cruise destinations to decide where we can go on our next cruise. Read Less
Sail Date July 2018
So much of this cruise was good Just a few bad points 1) too many crass up selling attempts on upgrades on the first day. It would appear that you are using a sales ploy "Catch'em cold" 2) i don't think the ... Read More
So much of this cruise was good Just a few bad points 1) too many crass up selling attempts on upgrades on the first day. It would appear that you are using a sales ploy "Catch'em cold" 2) i don't think the speciality restaurants are value for money,the offering needs improvement Murano over rated and too up itself for only average food. Tuscan not contempary italian but actually very dated both in decor and food. we did however enjoy the lawn club barbeque steak restaurant 3) the entertainment was patchy,the theartre shows included an average at best comedian,a hypnotist,really in this day and age ! The demographic of guests on the ship was imop 50 plus,too much of the entertainment was aimed at a young audience the cruise director,lewis was not at all to my taste,too brash too essex ( english reference, and no class. The GOOD POINTS WERE MORE OR LESS EVERYTHING ELSE AND WE WILL LOOK TO CRUISE CELEBRITY AGAIN Read Less
Sail Date June 2018
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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