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277 Celebrity Reflection Caribbean - Western Cruise Reviews

On the Reflection for an 11-day cruise to Grand Cayman, Cartagena, Panama, Costa Rica, Cozumel. All in all, pretty good. The ship was well-maintained and it didn't seem overly crowded. Staff generally friendly and helpful, especially ... Read More
On the Reflection for an 11-day cruise to Grand Cayman, Cartagena, Panama, Costa Rica, Cozumel. All in all, pretty good. The ship was well-maintained and it didn't seem overly crowded. Staff generally friendly and helpful, especially in main dining room. The food was very good. However, a number of dishes had too much salt. Even with that, it was as good food as I've had on a cruise. I'd give it a 5 if not for the salt. The overall experience in the main dining room was first-rate. Lots of choices, especially with appetizers & soups. While the bread was good, desserts were so-so. Was happy with the variety and quality in the buffet for lunch and the 3-4 breakfasts we ate there. Had one meal in Murano, the extra-cost restaurant. It was good, but don't think it was any better than the food in the main dining room and don't think it was worth the extra cost. The entertainment ranged from OK to bad and was not comparable to what I've experienced on other lines, including Holland America, which seems to be their competition. The house band was competent, guitarist Danny Smart entertaining, and the magician good. Otherwise, the production shows were embarrassingly bad--cruise entertainment seems to have slipped from dinner theater quality in the past to second-rate amusement park fare. Other than the main show, the other entertainment was sparse--a lot of it was in the atrium, which was not conducive to sitting and enjoying it. Daytime activities were not very extensive--we went to two pretty good lectures, but Holland America has cooking classes and there's nothing to compare with on Celebrity. Fitness center was reasonably well-equipped. I ignored staff's efforts to sell useless upgrades, but that's a feature on every cruise these days. If you want to get on a cruise ship and vegetate, this may be the ship for you--it was clean and comfortable with generally top-notch food. If you're interested something a little more stimulating, there may be better choices. Celebrity did a good job with embarkation and disembarkation. Did three ship excursions, two snorkeling and a tour in Panama, and they all met expectations. Private tour in Cartagena (with Dora) was pretty good, although her bus was not that comfortable. The room was clean, the balcony spacious, and the beds comfortable. It was relatively small, and the lack of storage was a negative--there were big cabinets above the beds, but I could see that some people would have a problem. Read Less
Sail Date March 2019
We have had a variety of cruise experiences over almost 40 years, starting with a Rhine Cruise on KD Line, family cruises on, Costa, RC, Carnival and Princess, couples cruises on Renaissance, Sea Dream, Windstar, Star Clipper, Orient Line ... Read More
We have had a variety of cruise experiences over almost 40 years, starting with a Rhine Cruise on KD Line, family cruises on, Costa, RC, Carnival and Princess, couples cruises on Renaissance, Sea Dream, Windstar, Star Clipper, Orient Line and Oceania, and in the last 15 months cruises on Oceania, HAL, Viking and Crystal. We chose this cruise because we invited some friends who had cruised Celebrity before and enjoyed it. The itinerary included new and old stops for us and 4 at sea days to enjoy the ship and spa. We chose a cabin in Aqua class under the (mistaken) assumption that the cabin (nice Veranda!), Spa and restaurant upgrade to Blu would make it worthwhile. Blu however, and the food on the ship overall made that a big NO. We are not fans of large ships for a variety of reasons; the largest ships we were previously on were a pre-inaugural family cruise on the Carnival Pride and then the Noordam last February, but we enjoyed them and every other cruise we've been on to a greater or lesser extent. Noordam was a big surprise: we had no expectations about the food and it turned out to be quite good, especially at the pop up and higher class restaurant, but even in the main dining room, with very good service as well. Reflection was also a surprise but for the wrong reason. Our cabin (1623) was nice, relatively quiet (subject to next door passengers) good AC and working fridge and veranda wide enough to lay out on the provided chairs and accompanying stools. Mario, our attendant was great. The shower is a multi-jet one, very nice. We got afternoon snacks every day; they were a mixed bag. The Spa is very nice with a variety of hot, cold and aromatic rooms and warmed loungers. The gym is a nice well equipped space, The indoor pool is warm and inside a nice room with 2 luke warm hot tubs. The two main pools are pleasantly warm but crowded with passengers making like trees (but not leaving). Four more luke warms. No smoking at or near the pools which is sadly not true on some lines. Some led entertainments and pool aerobics around the noon hour were well attended and fun. Bring your clothes pins and camp out at 7:30 a.m. or 9:00 at the latest or you may be out of luck. Pretty nice artwork throughout the ship (other than the Park West pseudo art), and public spaces are elegant and well designed. The cafe tends to be a madhouse, and the main restaurants are packed but most people seem to be agreeable to that with much chatter between tables. We had a pretty insular party of four as we had a lot of visiting to do amongst ourselves. The library is hardly that; there are a few shelves of banal books within reach, multiple empty shelves, and then a series of color coded shelves that can't be reached and are there for design purposes! Disgraceful for a ship of 3,000 people. There was a guitar player, a pair of semi-classical musicians, a band, and some others I didn't check out; entertainment at many locations, with a large multi tiered location for main performers. A section of that is roped off for the grand poobahs in Luminae class. Our friends enjoyed a comic who made fun of his weight and wiped his forehead with a giant pair of underwear; we missed that. We (and our friends) have enjoyed the entertainment more on other ships. Service in the restaurants ranges from good in the specialty restaurants (Murano) to decent in the main dining room, to harried and overworked in Blu, with coffee service especially lacking. The cafe is a nuthouse; unlike on the Noordam there are few attendants and you need to get your own water and coffee (there is one annoying "happy people" coffee guy who comes around on one side). Getting butter, silverware, fruit, water/coffee, and various entrees was a major chore, and I often ended up turned around and searching for our breakfast camp. Now then. The food. First, is the truly weird menu options in Blu: strange ingredients and combinations: 3 types of butter: pea flavored, beet flavored and butter flavored. Every night. Fried fish placed on top of puddly risotto or other sauces or on top of salads which caused the fried fish to get mushy. Pickles with meat. Veal scallopine (tough!) served on a cold salad. Lobster ruined by a weird tarragon flavored sauce which had dried out (waiter explained that food sat under warmers before delivery). We ended up changing out items from Opus (main restaurant) many times, but often to no avail. Their onion soup and Caesar salad became mainstays for all four of us. 5 weird entrees and 3 daily desserts in Blu; my friend had Steak and Creme Brulee every night because he had no real choice. Lunches at the Cafe were salad, pizza, 3 weird fish types that tasted the same, some thin steaks (okay) a few standards I never sampled and some faint attempts at foreign foods. Spice, as in "heat" was avoided at all costs; even the jalapenos were seeded before being used. At the burger bar the burgers were made in advance to medium well and then piled into a warming tray; when ordered they were brought out, put on a small plain bun and a piece of cold cheese was added if ordered. Very sad excuse. In a tour of the kitchen it was revealed that the ship did not provision at all outside of Fort Lauderdale, so no Caribbean fruit, fish or anything fresh. No berries except as a garnish on some desserts. My friend who loves her desserts felt the cakes were odd and dry. Service getting on and off the ship and at ports was excellent. We did our own tours. As a result of this cruise we decided to forego a 3 generation family vacation on RC. I can't imagine another cruise on Celebrity (or any ship in this 3,000 passenger class) given our food experience, but if you're not really into food I would say the Reflection had a lot of other good points. Read Less
Sail Date March 2019
Our second time on the ship was excellent. Th ship has wonderful, friendly and attentive staff. The ship is kept in top notch condition. We enjoyed the option of the indoor pool when it was to hot to stay out in the direct sun for more ... Read More
Our second time on the ship was excellent. Th ship has wonderful, friendly and attentive staff. The ship is kept in top notch condition. We enjoyed the option of the indoor pool when it was to hot to stay out in the direct sun for more than a few hours. The entertainment, both on board staff and visiting entertainers was super. We ate at four of the specialty restaurants, and made sure to buy the "package" ahead of time to take advantage of the reduced price. We loved "QSine", Murano and the Lawn Club Grill. Felt that the steaks at the Tuscany tasted "processed" or tenderized and was our least favorite of the four. Did an excursion in Cartagenia to "old town". Be prepared there and around town to be swarmed by people selling stuff. And when you say "no" to one, another one arrives right behind, and they just keep on coming. We were not able to enjoy our tour or even hear our guide as a result. Also, traffic moves really, really slow. On retrospect, we would have been better off staying by the ship and visiting the great little zoo there. Our only complaint over the whole cruise was the Casino onboard is VERY tight, especially the slot machines. We didn't see anyone win anything. Also, be careful about betting limits. The one guy over the 11 nights on the cruise we saw win anything hit a Royal Flush at the ultimate Texas Holdem table. He should have been paid close to $7500 with his bets on the table. However they paid him only $5000. When his friend asked where the rest of the money was, they pointed to the fine print on the little board at the corner of the table which said the maximum payout was $5000. What a shame. Our cabin. a deluxe veranda was nice and well kept by our state room attendant, it just had insufficient space (just 3 small drawers) to store our clothes. Nice bathroom with plenty of space but the "night lite" that we could not turn off was too bright and woke you up when you went in during the middle of the night. Read Less
Sail Date March 2019
We had chosen this trip to fit in with our cruise on Celebrity Edge, so it was about timing rather than itinerary. We were lucky enough to have sailed this itinerary before, so knew what to expect. Sailing from the new Celebrity ... Read More
We had chosen this trip to fit in with our cruise on Celebrity Edge, so it was about timing rather than itinerary. We were lucky enough to have sailed this itinerary before, so knew what to expect. Sailing from the new Celebrity terminal at Port Everglades was really wonderful, and so straightforward, We were in a Sky Suite, so were able to take advantage of the dedicated drop off area, and had access to the Retreat Lounge in the terminal, which is beautiful, but boarding was so quick that we didn't have time to take advantage of it! The ship is great, and familiar. The dark wood and some of the decor is starting to feel a little old fashioned, particularly in light of what is happening with the makeover the fleet is having, but is none the less modern, with a great crew. Our cabin was an S1 Sky suite on the back corner which had ample space, a large balcony, and a bath. The balcony also had sun a lot of the time which was a real benefit. We ate mainly in Luminae, which as ever, was wonderful. Great service, the whole team were friendly and efficient, my only slight niggle was that the menu is fairly limited. We spent one night in Tuscan Grill, and one in Murano, both of which were great, but it is probably time that the menus were given a makeover. The Martini bar was an absolute highlight, great service, and a great atmosphere. The itinerary is not great, but I think this is a horses for courses thing - I'm not a fan of excursions, but like to be able to get off an wonder around the area near the ship, which you couldn't really do in a lot of these ports, but we knew this before sailing, so it wasn't an issue, we stayed on board for a lot of them. For all getting on the ship was a breeze, getting off the ship was another matter! We were in a different terminal, and to say it was somewhat chaotic would be an understatement. Long lines and no one really seems to know what was happening. Again, we were really luck that one of the perks of our cabin was priority disembarkation - the question really were huge. Read Less
Sail Date March 2019
Celebrity Reflection, March 11, 2019, veranda cabin 6199 We consider the Celebrity Reflection the best ship in the fleet currently. The ship itself is in excellent condition and is well run by the staff. This particular cruise was ... Read More
Celebrity Reflection, March 11, 2019, veranda cabin 6199 We consider the Celebrity Reflection the best ship in the fleet currently. The ship itself is in excellent condition and is well run by the staff. This particular cruise was essentially up to the standards expected of Celebrity. The food and service were generally good. There were no issues with deck chair availability. My time dining was flawless because we booked our times prior to sailing. This is a must or you’ll have trouble eating when you want. Entertainment was generally average to poor. Shows in the theater are average at best. No headline type shows like those found on other cruise lines. Pool and bar entertainment was generally poor. No music played to enhance destination experience. Band was average but other entertainers were rather boring. Night life is lacking with very limited venues. Only one deck party and it wasn’t very good. Cartagena, Columbia is great stop, especially if you haven’t been there before. In the past we have hired our own driver at the dock for city tours. You really can’t walk to anything worthwhile. Colon, Panama is kind of a wasted stop. You are not within walking distance of much other than the little shopping area near the ship. It has very little to do there. Good stop to see some of the canal stuff if you haven’t done it before. Not the safest place to wander the streets. A very good ship tour in Cozumel is the Fury Catamaran snorkel and beach tour. It lasts about 4 hours. Snorkeling location isn’t great but there are plenty of small colorful fish. Very good active photographer in the water will take your picture for $12.00. Beach is excellent with large float park in the water, clean sand, beach chairs, kayaks, stand-up boards, life jackets and floats all at no additional cost. Beer and margaritas are served at no charge on the boat and the beach. Line dancing with crew on the way back was fun. Whole crew is very active and friendly. They are constantly delivering drinks and intermingling with guests. Edwin was especially friendly and always about with the guests. About 50 minutes snorkeling and 2 hours at beach. Food available for extra cost at beach. Toilets at beach. Cost was $79.50. Another good stop was Nohechkay beach at Costa Maya, Mexico. If you want to get away from the cruise port this is an inexpensive thing to do. It’s a 10 minutes cab ride for $8.00 plus tip. We got 2 lounge chairs under a thatched roof hut for no charge. Beers are $3.00 and mixed drinks and wine are $4.00. Food is pretty good with large portions. 5 drinks and 2 meals with lounge chairs cost $29.00. Beach is nice. Lagoon is very shallow and calm. Very safe. Costa Maya port itself is well worth seeing. It is designed and built for cruise ships. Lots to see and do there. At the end of the dock there are shops, Dolphin encounter, pool with swim up bar, show with locals, tequila tasting, bars, waterpark with slides, lounge chairs and beach. Some items do cost extra. Liked availability of catholic mass, no shuffling machines at blackjack tables and gym. Disliked smell of cigarette smoke on balconies on deck 6, starboard side from deck 5 below. Lack of rule enforcement on pool deck with regard to glass in pool and topless sunbathing. 6 to 5 payout and no even money rules for black jack at black jack tables unless you play $50 minimum or higher. In summary, if you’re looking for a cruise that provides very good food and service, a nice room and a generally quiet and relaxing experience on the ship for a very good price, then this is the cruise ship and line for you. I don’t think it’s a good trip for people looking for activities and night life on the ship. It’s not very good for children either. Read Less
Sail Date March 2019
What a holiday! This was our first cruise and to say we absolutely loved it would probably be an understatement. Embarking to begin with was very easy and quick. We arrived at the port around 11am and were on the ship around half an ... Read More
What a holiday! This was our first cruise and to say we absolutely loved it would probably be an understatement. Embarking to begin with was very easy and quick. We arrived at the port around 11am and were on the ship around half an hour later with no problems. The cabin was bigger than we had expected, I found lots of room for all our bits and bobs, travelling from Ireland meant we could only carry a maximum 23KG luggage and 10KG hand luggage so we didn't have munch as we didn't bring cabin luggage with us (the plan was to stock up at Sawgrass Mills on the way home as we had a day to kill in Miami. The ship was beautiful, a little worn in some places but not to any extend that it was going to impact on our holiday. Overall we thought it was beautiful. We took part in the insiders tour on our second sea day, I wouldn't recommend it. I thought it was a big waste of time, very expensive, hard to hear and i wasn't very happy about a group of people walking around the kitchen with no hats or gloves on. All the staff we came into contact with were amazing, so friendly, helpful and eager to please. My other half isn't a huge fan of dressing up so we only ate in the MDR three times. I couldn't fault the food but then again I couldn't fault the food at the buffet either. I found the MDR very cramped and noisy. At times it was more romantic to eat in the buffet would you believe?! The only issue i had with staff was at the jewelry auction, a gentleman spilled his glass of champagne when he walked in front of the stage and the staff thought it was hilarious. My heart broke for him as he wasn't even aware of what he was doing and i thought if he was my little grandad i'd have been so annoyed. On the other hand I did lose my bag in the Cafe with my purse in it didn't realise until the following morning. It was at guest relations, untouched! i assume due to staff handing it in. We had a classic drink package which was more than enough for us. I tried almost every cocktail on the menu but even at 29 and 31 years of age we found ourselves in bed by 10.30 each night as we were exhausted! We never had to wait more than 2mins for a drink at any bar or at the coffee shop and we found the bar staff particularly polite and friendly. The singers and the shows on board were very good we went to 2 shows in the theater and the St. Patricks day songs the night before the big day. It was good- as Irish people we always find it funny how Danny Boy is considered an Irish song when its not lol but we enjoyed it :) the dancing on the other nights was amazing! Spending St. Patricks day in Costa Rica was one of my favourite days. It rained rather heavy and I think it just made our experience of the rainforset. I had a laugh at people trying to obtain a refund on their excursions as the weather was so bad, at home we would call that 'a wee drop a rain.' All our excursions were booked through Celebrity, as first timers we were too sacred not too. I found them very well organised and all tour guides very good. It might sound silly but I loved how the constantly updated you on how long it was until the next restroom stop/ eating time. We found the activities and the shops catered for an older clientele which makes sense as we were certainly in the minority on the ship- not that we minded. We took part in some of the activities. I'm sure I've left loads out but overall we had an amazing time, i'd read the whole of the internet before we left! And was particularly worried about a few bad reviews but it is what you make it and we made it amazing. We got engaged in Cozumel so Reflection will always have a special place in our hearts! Read Less
Sail Date March 2019
First off our cabin attendant Gusti was amazing, I don't know how he was so good at getting or room cleaner and organized when we hardly ever saw him. A very pleasant individual and interesting to talk to. Our MD room head waiter ... Read More
First off our cabin attendant Gusti was amazing, I don't know how he was so good at getting or room cleaner and organized when we hardly ever saw him. A very pleasant individual and interesting to talk to. Our MD room head waiter Ronald and his assistant Greg where wonderful. One of the gentlemen with us has an allergy and Ronald was right on top of it. Even questioning some of the items that should have been fine. Great service. We usually had drinks waiting for us. Did not feel the need to go to any of the specialty dining, MD is great. Ocean view Cafe was great, lots to pick from. (Too bad people think they can use their hands) food was fresh. Pizza is always a favorite. Entertainment was good. Some better than others but that is to be expected. Lots of Celebrity Life activities also that are fun to watch. Embarkation was easy and took about 15 minutes. This trip did not have a lot of staff trying to up sell dining, beverage etc packages. A nice break. We felt the bar service was terrible in most areas. Hard to find a waiter on the pool deck and don't try and find one on any of the other decks. Waiters seemed to have a bit of an attitude and not as friendly as past cruises. Bartenders not as quick to help you. Maybe the drink packages mean they don't have to work as hard or Celebrity has cut staff too much. Internet is terrible, kept disconnecting and the fellows couldn't really figure it out. All and all a great cruise. Read Less
Sail Date March 2019
We have cruised Celebrity several times and this was our first disappointment. The entertainment was boring, no comedian, no musician, limited entertainment throughout the day, shows were repetitive hence if you have been on Equinox you ... Read More
We have cruised Celebrity several times and this was our first disappointment. The entertainment was boring, no comedian, no musician, limited entertainment throughout the day, shows were repetitive hence if you have been on Equinox you have seen the shows. Food was nothing to write home about, the Opus dining room was tasteless but the Buffet food for dinner was so much better. The Tuscan was a disappointment as the food was nothing like previous cruise, quality subpar. The excursions were expensive hence we booked our own. We paid 23.00 for the Hop on in Cartagena and we were picked up at the pier as the pier is stop 1. The cruise was charging 59.00 a person. The tour to the canal was also pricy. For 4 ppl we got a cab for 60.00 and paid 15 pp to enter the attraction and we also got a city tour for a total of 120.00 for 4 ppl. Our room steward was attentive and room was always clean. There were a lot of European ppl on the tour and very few children. The cruise company needs to provide better entertainment, more pop up bands throughout the ship and plan for RAIN. The casino was very expensive, 10, 25 and 100 tables really and the slots were very quick at taking ones money and not very generous in winnings. Hopefully the Epic will prove to be outstanding or we will look else for our cruising travels. Read Less
Sail Date March 2019
This was our 2nd cruise with celebrity and our 14th cruise overall. Both my husband and I agreed that this was the best yet. The ship, staff, food and accommodation were superb. Excellent value for money. The only downside of the trip ... Read More
This was our 2nd cruise with celebrity and our 14th cruise overall. Both my husband and I agreed that this was the best yet. The ship, staff, food and accommodation were superb. Excellent value for money. The only downside of the trip was the weather in New Orleans as it was very cold and we didn’t expect it. Not to worry though, once we had layered up the atmosphere of the Mardi Gra more than made up for this. The staff on board couldn’t do enough to help us and make our trip great. All were very friendly. They were fab. There was an excellent choice of entertainment going on so we had lots of choice each night. Wales were playing Scotland in the six nations and the game was screened on board. Fab. We would definitely recommend the Reflection to our friends and family and will be booking again soon. Read Less
Sail Date March 2019
We chose this cruise because of the itinerary: we wanted to visit New Orleans for Mardi Gras, and this seemed to be a simple way to do that. We didn't actually have terribly high expectations of \celebrity, but weren't prepared ... Read More
We chose this cruise because of the itinerary: we wanted to visit New Orleans for Mardi Gras, and this seemed to be a simple way to do that. We didn't actually have terribly high expectations of \celebrity, but weren't prepared for it to be as awful as it was. Good things: the cabin was fine, with the best bathroom we have ever had on a ship, with out being in a 'First Class' cabin. We were delighted to find a priest on board, since we would be on the ship for Ash Wednesday. Bad things: where to start? Meals were a dismal experience. The décor in the MDR was horrible, and that in the buffet looked like a cheaper department store. The food was generally very poor: I was also a bit put out to be told there was a vegetarian menu in the evening, but not at lunch time - I feel to see the logic there! The buffet selection looked good from a distance, but on closer inspection was basically the same every day. I was amused by the 'Gourmet Entree' section: macaroni cheese every day. Since when has macaroni cheese been gourmet? The desserts were basically the same selection of cakes every day. Neither have they master the art of keeping food hot. Room service was very slow and on two occasions morning tea turned up with paper cups! The library was a joke: mostly abandoned paperbacks on untended shelves, and no reference section to research upcoming ports. Worst of all: the unremitting pop music blaring at the pain threshold everywhere. I have never spent so much time in my cabin before, just to get away from it. Read Less
Sail Date March 2019
The whole experience was amazing . The entertainment was great - perhaps with the exception of the comedian who was an acquired taste. Big Mike is and his music was just exceptional and the shows were spectacular . We loved the not the ... Read More
The whole experience was amazing . The entertainment was great - perhaps with the exception of the comedian who was an acquired taste. Big Mike is and his music was just exceptional and the shows were spectacular . We loved the not the three tennors and the acrobat shows which were stunning. All the staff were kind and helpful. the food also excellent and so much of it. There were plenty of activities for you to join in if you wished. Embarkation and disembarkation was smooth with good security arrangements . Our cabin Stewart attended to our every need and was very helpful with showing us the ropes . Everything we had wished for was there and catered for. I had reason to use the medical centre which was very through and I would particularly like to thank Dr Mistry who got me back on my feet so I could enjoy my holiday We enjoyed ourselves so much that we have booked two more cruises Read Less
Sail Date March 2019
Let me apologize from the start to all the Celebrity fans out there because my review will be very negative. My wife and I have sailed over 20 times on various cruise lines and this cruise was not one of our favorite cruises. My wife ... Read More
Let me apologize from the start to all the Celebrity fans out there because my review will be very negative. My wife and I have sailed over 20 times on various cruise lines and this cruise was not one of our favorite cruises. My wife and I wanted to try Celebrity Cruise Line since many people recommended them to us. And since we wanted to go to Mardi Gras, we booked the cruise on Celebrity that stopped in New Orleans for Mardi Gras. From the very begining, our experience was not good. First, Celebrity's website is very difficult to use when you are trying to find information related to your cruise. You almost need to have a map on how to find information on their website because it is not easy to navigate. Secondly, they are very expensive compared to other cruise lines. Their drink packages, internet packages, spa packages, etc. cost way more than you pay on other cruise lines for the same level of service, no difference of service. Their shopping stores on board are very high end and the average person can't afford to buy much of their products. Finally, from the time you get on the boat, their staff is constantly bugging you about buying one of their various packages. This goes on every day (even the last night on ship) in the buffet area or around the pool or in the various venues around the ship. It really gets annoying. Third, beware of your shore excursions. We booked a shore excursion for a Mardi Gras parade. The print out of the excursion stated that you will have a front row seat to watch the parade. What they didn't say is that they will over book the excursion and by the time we arrived, our seats were around the corner and watching the parade after it goes by seeing the back end of the floats and bands. Let's just say many of us who attend received refunds the next day. It was poorly planned, poorly executed, and very over prices for what you received. On another shore excursion, it stated it would be a three hour tour but we were back to the ship in two hours and really didn't find the excursion very interesting compared to the write up about the excursion. Next, as for the vessel, we found it to be dark and blah. The hallways are dark looking, various venues are very dark, the theater and dining rooms are dark. We were playing bingo in the venue "Celebrity Central" and several passengers asked if the lights could be turned up. The host stated that the lights are up all the way. The decor around the ship is not very appealing and does not promote a welcoming/positive feeling. The meals were nothing special. In fact, I think we found the buffet area had better food then the Opus dining room. I am stating this because, the cooks in the dining room could not cook a steak. I had steak three times in 10 days. I order it medium first time and then the next two times medium rare. All three times, my steak was well done. There were a couple times where the meat was very tough to eat and finally, they offered limited choices of meals some of which didn't make much sense. For example, lobster tail with rice. The staterooms are not very well layed out. There is limited space to store your clothing and other items. The bulk of their storage is located in over head bins above the bed. For most of us, we can reach the bins but for individuals in their late 70s or 80s, they would have a problem reaching up there. And the location is not very convenient. As for the staff, there were several that were very helpful and very friendly. First, our room steward for room 8344, Satdish was very good and very friendly. Always had our room looking inviting, clean, and comfortable. Next was the gal who greeted you on the 4th floor when entering the Opus dining room. Here name was Sofia and she was very friendly and always ensured we had our requested table ready when we arrived. Then their was our assistant waiter Tenci. He knew what we wanted before we knew that we were going to order it. He was on the ball, ensured we were well taken care of. Plus he ran circles around the waiter who had it head up were the sun does shine and should not be a waiter. Finally, our bar waiter in the Opus Dining Room, Gede was outstanding and extremely friendly. And he always ensured our order was quickly served before our meal began. All these individuals I mentioned should be promoted. Over-all, I can't say the cruise was totally bad or not enjoyable. However, I find that Celebrity is not what I expected. Celebrity is an over price cruise line whose main objective is to get you to buy, buy, buy while on the ship. If this is suppose to be an upscale cruise line, well lets just say there are much better cruise lines to consider. I would never ever recommend Celebrity to anyone even if Celebrity was the last cruise line on earth. Read Less
Sail Date March 2019
Starting from Fort Lauderdale is always our choice - such a lovely port. We stayed in Hollywood for 3 nights pre-cruise (see separate TripAdvisor review). Mardi Gras in New Orleans was the highlight of this cruise. We chose it because ... Read More
Starting from Fort Lauderdale is always our choice - such a lovely port. We stayed in Hollywood for 3 nights pre-cruise (see separate TripAdvisor review). Mardi Gras in New Orleans was the highlight of this cruise. We chose it because we had never been to New Orleans. What a spectacle! And the Reflection made the most of it, with purple, green and gold decorations, events for all cruisers and especially for Captains Club, and the music. I can't say enough about "Big Mike"' musical director, band leader, trombone player par excellence! Also, Ray Brown Jr Jazz band, Danny Smart singer/guitar player, and Starlight Duo cello and violin were all fantastic. Celebrity CEO Linda joined us in New Orleans, and again in Grand Cayman to celebrate International Women's Day. She is very enthusiastic and delightful to meet. We received useful "Celebrate with the CEO" gifts in our cabin almost every day! The Reflection docked in NOLA starboard side to the dock, right at the end of Julia St. It was a short walk up it to the Bacchus parade route on Sunday night - perfect! And an easy walk the next day into the French Quarter. The parade is not visible from the ship because of the large Convention Centre and Riverwalk Outlets buildings at the dock. The Reflection has several large foyers for entertainment as well as numerous bars. Our only criticism was that the Ensemble lounge was always packed and we could not get a seat to listen to Ray Brown! The evening shows were all excellent, especially Broken Strings, Elysium, and Euphoria by the Reflection cast of singers, dancers and acrobats. We enjoyed a backstage tour with Emma, the lead singer/dancer. These kids have boundless energy! Read Less
Sail Date March 2019
We booked this cruise for the opportunity to see Mardi Gras and New Orleans and Grand Cayman. The Reflection was a very nice boat, very clean and well-maintained. Our cabin steward Richard was absolutely outstanding. The cruise ... Read More
We booked this cruise for the opportunity to see Mardi Gras and New Orleans and Grand Cayman. The Reflection was a very nice boat, very clean and well-maintained. Our cabin steward Richard was absolutely outstanding. The cruise director Eddy Jenkins was also a plus. His "10 things" talks in the Reflection Theater were better than any of the shows we saw which were contrived and ridiculously loud. The comedian Rich Aronovitch was decent. The staff captain also gave a talk on how the ship works which was really interesting and enlightening. All of the Live Music was mediocre and incredibly and needlessly loud, with the exception of the Emotions Duo. They were very talented and entertaining and you could listen to them without earplugs. The volume of all music and shows on cruise ships has gotten out of hand. Loud doesn't mean exciting and it certainly doesn't mean good. Our first night in New Orleans we opted for the Palm Court Jazz Café show and dinner. While it was grossly overpriced, we were able to apply a cruise account credit to take some of the sting out of it. Despite the cost it was a great experience I would recommend. The music was great and the food was really delicious. Short bus ride to the restaurant and back to the boat. The next day we opted for the Oak Alley Mansion tour. A total waste of time. You will spend most of the time on a bus seeing nothing much and then get very little time to explore the actual site which I think would be a worthwhile experience if you could see it without any time constraints. We expressed our displeasure with Celebrity and they refunded half of the cost. That evening we took a relatively short walk up Julia Street directly off the boat to take in the Orpheus parade. Really something to see. Collected our first of many beads. On Fat Tuesday we opted to just walk up to the French Quarter and check out the Mardi Gras celebration there. On the way we saw part of the Zulu and Rex parades. If you are a walker this is the best way to see the French Quarter in my opinion. We probably walked a total of five miles round trip. We had plotted out a path on Google and followed a Fodor's guide to the French Quarter to make sure we saw the main attractions. We went as far as the French Market on Decatur and would have taken in the Jazz Museum but it was closed on Fat Tuesday. One thing you must do is go to the Café Du Monde on Decatur St. and have their coffee and some beignets. The line might be out the door but it moves quite fast and it is so well worth it. The coffee is outstanding and the beignets are really delicious. And as a plus you will be covered in powdered sugar when you leave:) On thing to keep in mind while in the French Quarter on Fat Tuesday is that there are no bathrooms except for the port-a-johns on the official parade routes on Canal St. The parades do not go into the French Quarter. Only impromptu jazz bands appear in the French Quarter. Restaurants in the French Quarter have bathrooms but you have to buy something and the lines will be long anyway. Regarding the atmosphere on Fat Tuesday it was nothing but pleasurable and entertaining. I expected drunks and nefarious activity. There was none of that, just people having fun and enjoying the day. Grand Cayman is a tender. On a previous cruise we could not tender due to rough seas so it was nice to see it finally. It was a decent port, but do not waste your time or your money on the Cayman Highlights tour. It is nothing but a 2 1/2 hour advertisement for the Rum store, the Camana Bay development and some cheesy gift shop in the town of Hell. You will spend a grand total of five minutes on Seven Mile beach which is the only worthwhile site. Cozumel we saw before and did not go on any excursions. Overall an enjoyable cruise on a nice ship with good food, a great cabin steward, obnoxiously-loud mediocre live music and a great port stop in New Orleans for Mardi Gras. Read Less
Sail Date March 2019
First off this is our second cruise with Celebrity. We took this cruise for its literary and ports of  call Costa Rica, Colombia and Panama. Service was great. No complaints with food choices either. We ate in the buffet for lunch and ... Read More
First off this is our second cruise with Celebrity. We took this cruise for its literary and ports of  call Costa Rica, Colombia and Panama. Service was great. No complaints with food choices either. We ate in the buffet for lunch and each night in main dining. Crews worked hard to please very polite. Average age appear to be 70ish. Not hardly no young people, only saw four kids. Casio was active at night. At the buffet in the evening very few people ate there.  I would say that 90 percent of folks went to main dining. We had late dining at 8:30pm. Night shows Asylum ok was a musical. Illusionist was good, comedy shows excellent especially Al Ducharme. Celebrity has no bells an whistles, no water slides , no rope courses,  no bowling alleys. We been on two of their ships. Celebrity is pretty tame.  I would not recommend to family's with kids. Pretty dry atmosphere. Read Less
Sail Date January 2019
We chose this cruise because of it's interesting stopovers. Columbia, Central America and Mexico. It provided much more interesting tours than Caribbean islands. Independently we arranged a very good 2 hour walking tour of ... Read More
We chose this cruise because of it's interesting stopovers. Columbia, Central America and Mexico. It provided much more interesting tours than Caribbean islands. Independently we arranged a very good 2 hour walking tour of Cartegena - Yellow Umbrella Tour. Our other tours were arranged through Celebrity - Stingray City and Snorkelling in Grand Cayman were excellent. We visited Panama City and the Agua Clara canal lock, Veragua rainforest in Costa Rica and a Mayan site in Mexico. The 3 reef snorkelling in Cozumel was a little too long. The buffet on board was excellent and the main restaurant in the evening was good. The entertainment was the best we have experienced on a cruise - both the evening theatre and live performances on deck during the day. Don't go on this cruise if you don't like loud music on deck during the day. Everyone on board was very friendly and Celebrity were very well organised. Read Less
Sail Date January 2019
Chose this trip because of the itinerary, cruised with Celebrity twice before and had previously enjoyed the whole experience. There were 4 adults travelling. Spent two days in Miami beforehand. Our friends ran the half marathon and ... Read More
Chose this trip because of the itinerary, cruised with Celebrity twice before and had previously enjoyed the whole experience. There were 4 adults travelling. Spent two days in Miami beforehand. Our friends ran the half marathon and we all explored the area later. Arrived by taxi at the port, the taxi driver took our cases out of the taxi and a staff member moved the cases onto the path (sidewalk), put out his hand and asked for a tip!!!! Not a great start. Embarkation was very quick, the staff were so friendly and professional and got us on board as quick as they could. On joining the Celebrity Reflection:- Cons - This time although the staff were fantastic there were quite a few complaining about conditions, contracts, etc. We upgraded to the Premium drinks package but 'classic' spirits were served and it was only when we brought it to the bar staff attention that 'premium' spirits were served. Martini Bar, usually, great atmosphere but this time lacked any atmosphere. No 'tricks' with drinks but maybe this is part of a 'cost cutting' exercise. Pros - always enough sunbeds, no matter what time we went on the deck. Cabin was clean and tidy. Catherine was our cabin steward and was very friendly. Food in Blu and Le Petit Chef was amazing, nothing was too much trouble for any of the restaurant staff. Didn't participate in any of the ship activities but usually something happening on board. Booked a couple of trips through the ship and the only one that we didn't enjoy was the Panama one. This was a trip to the lock (which was amazing) but then after having to change coach three times, given a lukewarm chicken sandwich (and a muffin) and spend 3.5hrs driving through Panama, spend half an hour at a 'market' which left only 40 minutes to walk through the old town. We all wanted to sample the local cuisine but no time to enjoy anything. On disembarkation, again, very efficient we hired a car and spent two days in Florida Keys, which was amazing. We would book another Celebrity Cruise and are looking at visiting India/Sri Lanka but would look round for other options if they have the same itinerary. Read Less
Sail Date January 2019
The cruise would have been even better had I not gotten a severe upper respiratory infection on the 8th day of the cruise! Our Concierge cabin was standard and adequate. Loved sitting out on the veranda reading! Our Steward, Felix, was ... Read More
The cruise would have been even better had I not gotten a severe upper respiratory infection on the 8th day of the cruise! Our Concierge cabin was standard and adequate. Loved sitting out on the veranda reading! Our Steward, Felix, was very helpful and on top of things. We had an easy embarkation and a nice lunch in the Opus Dining Room before being allowed in our cabins. As with last year's cruise with Celebrity, they really need to get their dining situation resolved. We signed up for 'early sitting - 6 p.m.,' yet they kept making us make reservations nightly. On the 9th night found out we'd been assigned a table every night, but absolutely NO notice sent to cabin on table assignment or showed up on app until the 9th evening! Instead of getting our assigned 6:00 p.m. table, they kept insisting that we call for reservations daily. It appears they have no system for determining which cabins have assigned seating and which are not. It is a REAL pain to remember to call every morning! I will say the food in the dining room was good! The medical staff on the ship was excellent! I was under their care for 3 1/2 days, though allowed to return to my room and not confined. I pretty much opted to confine myself though and ended up using room service. Be sure to verify that your medical insurance will cover your cruise OR buy insurance to do so. Embarkation was easy and we were on the ship in about 30 minutes. We had to have 'assisted' disembarkation due to my illness and I must say assistance from leaving the ship to getting our luggage, through immigration and then to a cab was excellent and carrying! A Special THANK YOU to all of them!!!!! Read Less
Sail Date January 2019
We enjoyed the variety of ports- history, Panama Canal, Cartagena, Costa Rica rainforest and Cozumel! Great ship and service Good food on board... only negative was QSine- tiny portions, waste of money- heard the original format was ... Read More
We enjoyed the variety of ports- history, Panama Canal, Cartagena, Costa Rica rainforest and Cozumel! Great ship and service Good food on board... only negative was QSine- tiny portions, waste of money- heard the original format was excellent! The Costa Maya port was not good.. village just for cruise ships- better to be 2 nights in Cartagena or different place. Dora De Explorer the best guide in Cartagena.. she is smart, warm and loves her city!! Let her show you Cartagena Roberto also an excellent tour guide in Panama The specialty restaurant that you should try is The Porch! Mediterranean fare so lots of Seafood- fresh and delicious.. lobster, shrimp, fish all very good Probably the best meal on our cruise and less $ than most other specialty restaurants.. of course, nice rooms.. clean shop and pretty Martini Bar super busy but fun as always Inc- house band were excellent Entertainment overall very good! Read Less
Sail Date January 2019
The crew was so unfriendly and truly looked miserable. We traveled with our 3 children (10,8 and 2), we went on this same boat 4 years ago and had a horrible time year. The boat is not maintained. All games on deck 9 are broken. The kids ... Read More
The crew was so unfriendly and truly looked miserable. We traveled with our 3 children (10,8 and 2), we went on this same boat 4 years ago and had a horrible time year. The boat is not maintained. All games on deck 9 are broken. The kids club is awful. My child said she didn’t feel well they left her sitting in the sun on the sports court for an hour with no water. Told she couldn’t go to the bathroom since she didn’t have permission to sign herself out. Was told children were not allowed in speciality restaurants. I had to get permission for each restaurant. The people on this boat were the rudest old nasty people I have ever seen. On several occasions as my family got on the elevator these old people had comments. One morning some had the nerve to say quick close the door no kids allowed. My son was pushed in the elevator by one of these old nuts. It truly is a cruise line for the 75+. I would never recommend celebrity to anyone with children. I could go on and on! The cabana service on the two sea days was a joke. They have one bartender for the ten cabanas. Don’t order food through him. It took over 1.5 hours. We ended up walking downstairs and bringing up food for the kids. In the morning I would take the stroller to the ocean view cafe and I would have two dishes and the children. Not once was I offered help. When I asked for a straw I was told I had to go to the bar. So I would have to leave three children sitting at the table to go walk to a crowded bar and wait on line for a straw. The service sucked for what you pay. There were no kids activities. Also, the milk was warm in the buffet and I mentioned it to a guy in a suit. The temp on the fridge said 39... told me it was fine. Next morning fridge was set at 35. They can get someone real sick with warm milk. No regard from the boat. My kids were bored all week and were so happy to head home today. Unless your old and crotchety .. stay away from celebrity! Read Less
Sail Date December 2018
Positives: 1) Fabulous ship – absolutely gorgeous, very comfortable, in pristine condition, and very well designed. I was so impressed with the cabins, pool areas, fitness area (great equipment and I used it every day), buffet ... Read More
Positives: 1) Fabulous ship – absolutely gorgeous, very comfortable, in pristine condition, and very well designed. I was so impressed with the cabins, pool areas, fitness area (great equipment and I used it every day), buffet set-up, theaters, shops, specialty restaurants, promenade, Nook, game room, library and more. 2) Fabulous specialty restaurants. All three we went to had great food and service. 3) Nice passengers. We encountered no obnoxious drunks, no one tried to steal my lounge chair at the pool (although there were always plenty even on this very full cruise), everyone in the elevators and somewhat narrow corridors were nice and polite, no one fought for position in line or over a table at the buffet, etc. 4) The standard non-alcoholic drink selection was reasonable. 5) The Qsine specialty restaurant deserves special recognition. It’s amazing. 6) The entertainers who came on board at one port and then performed before leaving at the next port were very good. 7) Did a great job with tendering at Grand Cayman where there is no ship pier. I watched the way Holland America handled tendering for its ship and felt sorry for their passengers who were crammed into relatively small and slow life boats that were difficult to climb into and out of. 8) Even though the ship was full for this New Year’s sailing, mostly there were no lines and it was easy to get around the ship. There were no lines at the bars and plenty of waiters were available to serve drinks by the pool. Showing up at the main dining room without a reservation was never a problem for us. Boarding and disembarking was orderly and expeditious. Good seats were always available in the theater (except for the late-night adult comedy show). While the positives greatly outweighed the negatives, there nevertheless were some negatives. Negatives: 1) Food (especially the entree’s) in the main dining room was disappointing. I’m not exaggerating when I say my local cafeteria serves food of at least equal quality. By the end of the cruise, I compensated by ordering three starters and two entrees each meal and then ate the more palatable from each group. 2) Not many smiles and some bruskness from wait staff at the main dining room and buffet. But there were notable exceptions. 3) More up-selling throughout the cruise than I wanted. I hear it’s even worse on many other cruise lines but if Celebrity wants to position itself as a luxury line, then its effort to “Sell, Sell, Sell” is inconsistent with that. 4) The dedicated live-aboard entertainment was nothing special. Also, the costumes tended to be racy and even weird. 5) An exception to Celebrity’s generally excellent handling of the crowd on-board was the persistent long line at guest relations. Also, while the staff was friendly, it frequently was not very helpful. 6) The pools were too cold and the hot tubs were always packed 7) Seems like the Disney and Carnival ships who docked in port at the same time as the Celebrity Reflection got priority when it came to docking location. 8) Celebrity’s repeat customer program is called the Captains Club. These privileges should work on all Royal Caribbean lines – but mostly don’t. 9) There is not enough room in the group fitness classroom. Also, charging for group fitness classes seems cheap to me. 10) Even though the ship was full, there were not that many teenagers on-board. Certainly, there were not as many as the Celebrity booking agent said we could expect on a New Year’s cruise. Also, the teen program is way too limited. 11) All the best reservation times for the specialty restaurants were taken well before boarding. This was true despite the fact that there were always many empty tables in each of the three excellent specialty restaurants we tried. Read Less
Sail Date December 2018
We are first time cruisers and selected this cruise upon the advice of our travel agent, McCabe Travel in Mclean, VA. The ship itself was well maintained — clean, efficient, well-organized, friendly and helpful staff. However, the focus ... Read More
We are first time cruisers and selected this cruise upon the advice of our travel agent, McCabe Travel in Mclean, VA. The ship itself was well maintained — clean, efficient, well-organized, friendly and helpful staff. However, the focus on efficiency came at the expense of quality- in the food, entertainment and off-shore excursions. We booked two Aqua Class rooms - one for us and one for our two children, ages 20 and 16 and sailed out of Ft. Lauderdale, FLA from December 28, 2018 to January 4, 2018. The first night, we ate at the main dining room - Opus - and the food was good given the size of the crowd. It wasn’t cuisine level but it was flavorful, on-time, well-cooked and the servers were very friendly — acknowledging everyone in our party by name. The second night we ate at the Porch Grille and had a similar experience. Third night - Sushi on 5 — good food and polite, attentive servers. We never got to really know anyone or connect with them - a loss in my view - but we had a positive experience none-the-less. After that, we ate at the OceanView Cafe and the Blu restaurant. Same experience — food that was good enough and servers that were polite and friendly - just about what expected for a ship of this size. There was a wide variety of food options — from traditional English/European fare (bangers and mash), to Indian dinner to Asian to gluten-free. Plenty of different American options as well. The biggest disappointment was the desserts. All the sugar from the sweets must have been used for the drinks which seemed entirely devoid of any alcohol whatsoever. If you are a sweet-lover, just go for the ice cream. Believe it or not, as delicious as all the pastries looked, they was utterly, completely, entirely without any taste whatsoever. On the upside, the ship attempts to create unique and fun experiences at all of its restaurants and all different types of clients. It doesn’t fail in achieving this goal. If you enjoy dressing up, you can have a wonderful time in the Opus dining room, Ensemble lounge, martini bar, etc. If you want to relax and enjoy a more Caribbean vibe, you can go to the Porch, Lawn Grille or the OceanView Cafe and have a more relaxed, low-key experience. If you like game shows, concerts and comedy acts - they have those too but don’t expect anything marvelous. Adequate is what you are more likely to get. The cocktails are quite sugary and weak (we had a Classic drinks package) as were the entertainment and shore excursions. If you enjoy a nice cocktail in the evening, your best bet is to go to the martini lounge. The poolside and restaurant cocktails are quite poor quality. We booked several excursions and I would strongly suggest people book their own off-shore experiences. If you go through Celebrity, you will pay a premium for a very mediocre experience. We were very disappointed by Costa Maya - a faux Mayan village created in the jungle especially for cruise ship patrons. The beach had been overtaken by seaweed, and, because of the high wind that day, all water actitivies had been cancelled. You got one ticket for a watery drink when it would have been more enjoyable to stay onboard and the ship to yourselves. The shops were nice but the prices were twice what you would pay anywhere else. We enjoyed the ATV rides in Cozumel, but it didn’t last very long and we were back at the ship by noon. In Grand Cayman, the 7-mile beach excursion had been oversold and a lot of people were upset about it. The staff on site were not expecting such a large group and they did not have enough chairs + umbrellas for all guests. Plus, the “transportation” - a 1950’s era school bus that everyone nicknamed the “prison bus” - got stuck in the parking lot on the way out which added 30 minutes to an already bad day, Still, we enjoyed cruising and would do it again but perhaps would consider a different cruise line than Celebrity. We would book our own excursions and would consider looking into bringing our own wine/alcohol on board. The Classic drink package and the execursions really weren’t worth the price. The entertainment, other than ABBA Night, was pretty mediocre as well. Read Less
Sail Date December 2018
Parents took family.Ship is awesome! Food is excellent! Layout is great! Entertainment was fabulous, especially the comedian. Funny!!!! It would be nice if there was another outdoor pool for only adults. No nightclub, but the silent disco ... Read More
Parents took family.Ship is awesome! Food is excellent! Layout is great! Entertainment was fabulous, especially the comedian. Funny!!!! It would be nice if there was another outdoor pool for only adults. No nightclub, but the silent disco rocked!Cabin was wonderful. Clean and loved having the verandah. Food was pretty good. Service was excellent.Did not go on this ship for the ports. Mexico is not my favorite, but I do like Grand Caymen. However, it is a pain not to have a port to directly dock and get off on island. Have taken Celebrity prior and the experience was wonderful and plan on taking it again. It was nice not to have a ton of children on board. For a big ship, it did not feel crowded. Would definitely recommend to friends. Even the bar service was wonderful and quick. On other lines, it can be a hastle. Overall, great experience. Read Less
Sail Date December 2018
This was our second Celebrity cruise, previous time was on Infinity. The ship was very nice overall, spotlessly clean and I must say, I sort of prefer the design of the ship as it now before Celebrity start to refurbish Relection as per ... Read More
This was our second Celebrity cruise, previous time was on Infinity. The ship was very nice overall, spotlessly clean and I must say, I sort of prefer the design of the ship as it now before Celebrity start to refurbish Relection as per Edge! I much prefer the standard staterooms and conventional balconies! One aspect on this voyage that I was surprised about - the safety muster (ours was Deck 5 C3) was very poorly conducted. There was just a small video screen and it was impossible for most people to even get a glimpse of it. The crew were poorly coordinated and certainly not in charge and I'm not sure would be of much use in a real emergency at sea! This is very important and definitely should be improved. Our Veranda stateroom was very clean, nicely designed and well looked after by our room attendant throughout the voyage. We chose Select Dining in the Opus Dining room and the evening experience was excellent - food good throughout with excellent wines and our waiters and sommelier were superb giving us first class treatment. There was some confusion with regard to pre-booking of tables with waiters saying we could select a particular table but the reception staff saying different - felt like some people could pre-book but others couldn't? The evening experience on Celebrity is a good step up from Royal Caribbean. However, I feel that in the Ocean View buffet, this lags behind Royal Caribbean where the selection of food, especially fruits is much wider. One thing we noticed was that most of the time, the cocktail of the day was not included in the Classic Package. I just feel that a cocktail of the day should be available across all drink packages. The upper deck areas on /deck 15 were a bit too crowded, the grassed area takes up far too much space! Enjoyed the entertainment throughout. The voyage was called Ultimate Caribbean Cruise! Not really Ultimate imho, lol! Grand Cayman was not very interesting. Colombia, Panama and Costa Rica were the highlights of the trip. Costa Maya is built for cruise ships and is a tourist rip-off, complete waist of time. Not much more at Cozumel either! Compared to European resort areas......well, maybe European people are just more discerning..... I will leave it at that. Personally, I would have preferred missing out Grand Cayman and the Mexican calls and maybe have gone to Jamaica instead. The shore excursions were very expensive. We used these at Cartagena, Colon and Costa Rica. For the price they were not at all great and would have expected a lot more! Anyway, enjoyed the cruise overall, perhaps the best days were the days at sea! Read Less
Sail Date November 2018
This was our 4th cruise on Celebrity; second & last on Reflection. Prior experiences on Summit & Millennium were outstanding, and we thought that Celebrity would be our preferred line going forward - not so sure any longer - food ... Read More
This was our 4th cruise on Celebrity; second & last on Reflection. Prior experiences on Summit & Millennium were outstanding, and we thought that Celebrity would be our preferred line going forward - not so sure any longer - food & entertainment were disappointing. We are 55/63, still working, and have cruised frequently since 2005. Started with Carnival in the Mediterranean, and used Carnival extensively, achieving platinum status. Also sailed Princess, Holland, and Norwegian. First Celebrity cruise on Millennium about 7 years ago, and we thought that we had found a new home. The itinerary for this cruise was the selling point as we had never been to Columbia, Panama, or the East Coast of Costa Rica. A bonus was that it was on Celebrity. For this cruise, we had 3 persons with my wife's sister joining us. We opted for a 'Family Balcony' cabin #7108 so as to avoid the need for 2 rooms. Great decision - not cheap, but a very large room which was much better than 2 rooms. It was located all the way forward, so we received advance warning of arrivals/departures as we heard all of the mechanical preparations for anchorage or docking - no need for a wake up call. As mentioned, the food & entertainment are the weakness of this ship. Food was good quality, but variety was boring. We ate in the dining room every evening, table #144, 9 persons. We joined 3 other couples who we had not previously met - delightful. The evening menu offered a few standard items, and more often than not, our table ordered these items such as a Caesar salad & NY Steak because there was nothing of interest on the featured menu of the day. Lunch in the buffet also had a weak menu & offerings. The deli was a poor set up with little to offer - Ham (sometimes), Turkey (sometimes), Bavarian Loaf ? (everyday). The Chicken Salad was disgusting. The Deli had a panini press, but I did not see any customer order an item served from the panini press. The salad selections were repetitive, and had limited salad bar toppings. 3 selections of soup, but little that is popular - 1 chilled soup, 1 clear broth, 1 variety soup but on an 11 day cruise that 3rd soup was Black Bean 3X, Mushroom 2X, and Split Pea 2X - don't recall the other 4 days, but the selection was never chicken noodle or vegetable beef. Desserts were primarily cakes or mousse - no pies. Many cakes had a poor texture, not edible. Entertainment was limited primarily to the main show. The staff performers were pretty good, but in general the featured hired talent did not have talent. There is no good alternative to the main show - no comedy club or other offering. The Sky Lounge is probably the only other venue of size which could be developed, but it is used primarily for Karaoke, so if your ship mates do not have talent, you are out of luck. Positives - our stateroom attendant Elroy was superb. Our dining room waiter, staff, and sommelier did a great job. We are looking for a ship for the next cruise, so please post comments. Read Less
Sail Date November 2018
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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