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27 Celebrity Reflection Spring Break Cruise Reviews

We did a 10 day Carribean cruise to Antigua- Barbados-St Lucia and a overnight in St. Maartan with 4 sea days.... This is our fourth Celebrity cruise.... It was a typical cruise with evening entertainment lacking to us..... the ... Read More
We did a 10 day Carribean cruise to Antigua- Barbados-St Lucia and a overnight in St. Maartan with 4 sea days.... This is our fourth Celebrity cruise.... It was a typical cruise with evening entertainment lacking to us..... the comedians were the best of the cruise... the embarkation and disembarkation smooth.... Never did and shore excursions so cannot comment on that... Service at the bars was good for being so busy.... The reflection felt a bit busier than the Equinox and Silhouette.... I found the food in the Opus dining room was good but it does not change much from year to year... but you would not go hungry... My husband had a Massage and enjoyed it very much.... We had the classic beverage package which was perfect for us never asked for anything we could not have... We had dinner at the Tuscan one night not as good as last year for us...We only have sailed with Celebrity so I can not make any comparisons to any other line... All In All we Had a great cruise ... :) Read Less
Sail Date March 2018
Relaxing wonderful vacation. Staff very friendly. Clean ship. We missed the dining room entertainment by the wait staff and was told by wait staff this is not done any longer due to Celebrity Select dining. Celebrity Select dining ... Read More
Relaxing wonderful vacation. Staff very friendly. Clean ship. We missed the dining room entertainment by the wait staff and was told by wait staff this is not done any longer due to Celebrity Select dining. Celebrity Select dining also not well run. The entertainment and DJ also a little lack lustre. The silent disco was a lot of fun and well run. Our stateroom attendant and butler did not leave towel animals for our kids. I had hoped they would at least do one on Easter, but they did not. We all missed that. The attendants kept our room clean and tidy. Q’ sine is a fun place to eat and is a great addition. We really enjoyed it. Fort Lauderdale is a wonderful port to sail out of. The staff of Celebrity Reflection are accommodating and helpful. Our family did a zip line tour as shore excursion and it was well run and enjoyable. Read Less
Sail Date March 2018
We chose this cruise for the ports. We have cruised with Celebrity in the past and have been very satisfied with them. The itinerary was ideal for us. The ship was very well run and everywhere was spotless. The staff were friendly ... Read More
We chose this cruise for the ports. We have cruised with Celebrity in the past and have been very satisfied with them. The itinerary was ideal for us. The ship was very well run and everywhere was spotless. The staff were friendly and efficient . The bar staff were always helpful and polite. The entertainment was average but in no way spoiled our enjoyment. We do feel that the standard and selection of food in the opus dinning room was not the standard we expected. This seems to be a trend and we feel that this is in order to encourage clients to use the specialist dinning. This should not be the case as the main dinning should be of a high standard. The cruise overall was what we anticipated and we would recommend this cruise . The embarkation and disembarkation went very smoothly . We travelled as a couple. Read Less
Sail Date March 2018
Celebrity is my cruise line because of the perks I get from Captains Club elite level. We have been on Celebrity 14 times over the years. The food quality which used to be fantastic is just not as good. Sirloin steak on menu is poor. Drink ... Read More
Celebrity is my cruise line because of the perks I get from Captains Club elite level. We have been on Celebrity 14 times over the years. The food quality which used to be fantastic is just not as good. Sirloin steak on menu is poor. Drink prices have become very high. $9 for a simple vodka tonic. One really good comedian, the Broadway music was good but other shows were ho hum. Too much up selling and not great quality goods in the shops. Won a necklace the first day out which had a supposed value of up to $1000 and I don!t think it is worth $30. Big disappointment in that. The Tuscon Grill was only OK, nothing special. Traveled with family group of 17 people and we had a good time but Celebrity is not the same as it used to be. Also 3 days of rough seas which caused us to only have 3 hours available in Puerto Rico so we didn't even get off the ship. Because it was Easter break there were a lot of kids who were basically well behaved except one group of boys and girls ages 10-13 who were all over the ship bragging about breaking all the rules. Would not book again at spring break. Will probably stay with Celebrity for another cruise or two. We will only book a balcony level and not concierge as there is just not enough value for the extra $400-$500. The casino dealers were not very friendly but some in our party did win a little. The cashier seems to have a problem as everything took way to long to cash in. Read Less
Sail Date April 2017
This was our first cruise with Celebrity and we enjoyed it very much. We have been on about 15 or so cruises, mostly with Princess so will add a little comparison here and there. First off let me put this all in prospective. My husband ... Read More
This was our first cruise with Celebrity and we enjoyed it very much. We have been on about 15 or so cruises, mostly with Princess so will add a little comparison here and there. First off let me put this all in prospective. My husband and I are in our mid 40s and we were in a Sky Suite for this sailing. Vacations are a time for us to relax as we both have professional careers and own a small business. We are realistic, open minded, and try to keep our expectation in check. Miami: We arrived the day before and stayed at the Intercontinental downtown. It offered a variety of places to walk for dinner and entertainment. We took Uber here and to the port the next morning. Had no problems with either and would recommend. Embarkation: This was the fastest embarkation we have ever had. I think our hotel checkout took longer than security and check-in at the port. We arrived dropped our luggage off with the porter who pointed us where to go. Always tip your porter. Being in a suite we entered the priority door side of the terminal and showed the ladies our paperwork who then directed us to security. There was only one couple in front of us so it moved very fast. We then went upstairs where we were greeted by a queen and directed to the check in counter which we were able to walk right up to without waiting. We were quickly checked in and told to see the concierge who was standing behind us. The concierge told us to follow him and that we were just cleared to start boarding. We went up the escalator and walked right on board. The way it happened we felt like the concierge was waiting on us to arrive so we could all start boarding. (lol) After embarking, we walked around the ship to explore and find where everything was located. Ship: Our first impression of the ship was how great it looked. There were multiple places and venues to hang out which seemed to disperse people well. Having only 2 sets of elevators, there was always waits and crowds at the back banks of elevators. The layout was nice and easy to get where you wanted to go. The Hideaway and Game room hidden in the middle of the ship on stateroom decks gave people a quiet places for people to relax and lounge around. Everything was always clean as is expected. The aft cabins had issues with their toilets on and off during the second half of the week due to the main pipe being clogged. Wish people would stop flushing things that aren’t allowed. The other big thing I noticed, or technically didn’t notice, was vibration during docking or departing. On Princess, especially aft, we could always feel vibration during dockings. It was never an issue but we noticed it. On the Reflection we felt nothing. And actually a few times we didn’t even know we left or arrived somewhere until we looked outside. Cabin: Cabins were ready exactly at 1:30. We had an aft Sky Suite on deck 12. For us, this was the perfect size. Enough room to relax and enjoy the room and not excessive space that we really don’t need. There was so much storage that we barely filled half of it. All light color woods which made the place larger and gave a modern look. The bathroom had a nice tub/shower combo with a large rainfall shower head and a hand held. Again, there was lots of storage with two cabinets and 4 drawers. The balcony was of nice size with a large table and 2 reclining chairs with foot stools. We had our breakfast delivered out there a couple mornings. Our butler was poor to average. Upon meeting him, he was in a hurry; he just introduced himself and didn’t really explain anything. We asked him if we needed reservations in Luminae which he said we did so we told him to get us in either at 6 or 630. He never notified us of the time he arranged and when we checked he had not made any reservations. He brought us our breakfast every morning and more than half the time forgot items. We weren’t really sure what to expect from him. Upon meeting it would have been nice for him to go over his duties and explain how to contact him at the very least. Our cabin steward was great. He was in and out like a ninja and everything was always perfect. But we are low maintenance and keep our cabin tidy. He would ask every time we saw him if we needed anything or if something wasn’t right. Lifeboat Drill: I just wanted to mention this as a comparison with Princess. On this cruise there were many more muster station than on Princess which meant more dispersion of people and not having to deal with herds of people arriving and leaving. Of course you still had the bottle necks at the stairwells & elevators post drill. It’s almost impossible to get around that. We also didn’t have to bring our lifejacket like you do on Princess which makes it easier to go somewhere else after vice having to return the lifejacket to your stateroom. At our drill, we happen to have a couple sit with us that we became friends with and hung out with for most of the cruise. They were so much fun and had very similar personalities. Bars: This is one area I think Princess is better. Princess has more bars and more open bars during the day whether it’s a sea day or port day. The only inside bar that seemed to be open during early afternoon was the Passport bar on deck 3. And the bartender there always seemed a little rude, slow, and not wanting to be there. The pool deck bars also seemed to be slow and understaffed. I think overall they need more bars open and bartenders on duty. For example, there typically was only 1 at the Passport bar during the afternoon. The Sunset bar was great and offered wonderful views. This was also the place to be for sail-a-ways. I loved how the Martini bar’s bar top was frosted. It actually kept your martinis cold till the end. We enjoyed the World bar on deck 5 after dinner each evening. They make some great specialty cocktails. But be forewarned they can only make what’s on their menu as they don’t carry bottle watered, sodas, or other mixers not needed in their menu cocktails. They were always pointing people elsewhere for water and sodas. Concierge Lounge: Michael’s Club was absolutely great. On the first day upon entry they ask you your cabin number and from then on they knew you. That first evening the concierge was able to fix our butler’s lacking and get us into Luminae every night at the time we wanted. They were also able to squeeze us in QSine when we asked later in the week and on the Ship’s Tour. The whole staff here gave outstanding service all around. We came here nightly for pre-dinner drinks and canapés and after the first night they knew your drink preferences. They also had live music on 3 nights during pre-dinner cocktails as well as a couple lectures during the afternoon throughout the week. A great place for some quiet time to chat with the friends we met at the lifeboat drill before dinner. This perk alone is another reason we will book again. Specialty Restaurants: We ate at the Lawn Club Grill on the second night. The weather was bad with gale force winds and a rocking ship. This caused us to have to tuck our napkins in our pants and eat our salads quickly before it all blew out to the lawn but our meal was great. I had one of the best NY strip steaks I have ever had. You can assist with making your “flat bread” if you choose which is more like a pizza as it’s quite large. But it was very good. The whole experience was worth the price. We tried QSine on the fifth night. Again another great meal and experience well worth the price. Our service was great but it would have been nice for her to push us to focus on fewer courses. We ordered 13 courses and by the 10th we were so full I thought I would need a wheel chair to get back to the stateroom. We cancelled the last two courses which we really wanted to try but just couldn’t. Later we were told for a couple that 5 or 6 courses is probably ideal. We thought some of the courses were much bigger than they needed to be. If they were a little smaller you would be able to taste more before getting too full. We also did Sushi on 5 one day for lunch. It was good and not too expensive. If you like sushi it’s worth trying. Would do all of these again but next cruise we also want to try the others. Dining Room: We never ate in the main dining room since we had access to Luminae. Only ate here for dinner and lunch once but wished me made it to lunch more as the menus were great. We were also able to order dishes off the main dining room menu if we saw something we wanted to try which we did a few times. You just had to ask to see that menu. The food and service was outstanding. I didn’t have one bad meal. Did I mention the service was outstanding? Anything we wanted they would have gotten. We never had to wait when arriving. In fact, there was never anyone else coming in at the same time unless we were eating with the couple we met. If I had to complain, I would say their wine selection was pretty poor. I normally drink Italian or French red but they mostly stocked Californian which was ok but a better wine selection would have been nice. And with our great service it was the little things that enhanced the experience. For example, from the first night, they knew who we were, our stateroom, and what beverage package we had. So we never had to take out our cards for drinks or extras. They also remembered your drink preferences and tastes which was amazing as we had a couple different waiters. If I had to compare the food with Princess I’d say it’s a close match. The service goes to Celebrity but it’s also not equal to compare Luminae with the main dining room on Princess as Luminae is a smaller venue with a much better server to guest ratio and less total guests to satisfy from its dedicated galley. Buffet: We never really ate a full meal in the buffet. We only used the buffet a couple times for snacks when coming back from excursions and needing something to tie us over till dinner. For the most part it was all good. The food was warm, we were always able to find a seat pretty quickly, and drink waiters were always close by. We liked how it’s laid out in stations which eliminates lines and makes it easier to get your food. I would suggest just walking around to see what they have before deciding and loading your plate. My husband complained the mid-day options were the same each day but it didn’t bother me. Food Stands: The only other places we tried were the Mast Grill and we got cookies & desserts from the Café on 5. The Mast Grill was ok. The burgers and fries we no different than on Princess except you could get sautéed onions and grilled mushrooms on your burgers. The cookies & desserts at the Café were good and the same as you can get in the buffet. We didn’t try the raw bar, the gelato stand, or the Solarium Café. Food: Over all the food was really outstanding. We generally consider ourselves a cross of being a foodie & basic eaters and love dining out in nice restaurants. We were completely satisfied with all our dining experiences. It was an A++ over all. Entertainment: We typically are not the big production number types so did not attend any of those. We did go to the Liar’s Club game show and it was hilarious. Maarten, the cruise director, and the other players put on a great show. Definitely not for children though. We also enjoyed both bands that were on board and the other live music performances. As compared to Princess, there were more live music options on this cruise. I did miss a good piano bar act where I can sing along to while having cocktails. We did the ships tour on the last sea day and it wasn’t bad. It was well organized and I liked how we all had ear pieces to hear the guide at all times. The one offered on Princess is better as you see more places and it’s not as much as an “assembly line” tour because they only do it once a cruise. On Celebrity it’s more for revenue and held a couple times each sea day. Pools: The weather the first couple days was cloudy and pretty windy so it wasn’t quite pool weather but people tried. On the first sea day we tried to find loungers in the Solarium but because of the weather it was packed beyond capacity. We got a couple seats under cover by the main pool. It rained off and on so it was fun to watch those without cover scatter when brief showers happened. We tried again on Thursday to lay by the pool. After a long search we found a couple loungers. There were definitely chair hogs on this sailing and people putting their stuff out really early in the morning to not return to the afternoon. We even saw families who reserved chairs in the sun and shade so they could move when hot. Those were some extremely rude people. The last sea day I just opted to lounge on my large balcony. Drink service was around but it was hit or miss if they were near when you needed a drink. We found it faster to just go to the bar. The pool deck was really the only area on the ship that felt crowded. Tech: The new higher speed internet was actually pretty good and faster than Princess and other lines I’ve been on. Coverage was a little weak in my aft suite but everywhere else it was good. First time we were able to access our account and order stuff via your TV. That was nice. It would have been nice if you could view the event schedule and your account with your iPhone or iPad via an intranet app. Also on your TV there were free and pay on demand movies. They really all should be free. Over all the ship is not as high techs as I would like but things are definitely getting better industry wide. Ships Staff: The ships staff overall was amazing. Outside of the couple bartenders, our butler, and the gal from Cellar Masters everyone was very friendly and helpful. The dining staff went way beyond to make our dining great. Our steward, the World Bar bartenders, concierges, Michael’s Club staff, and even guest services did an outstanding job. The cruise director, Maarten, was great. We would see him daily out and about and say hi. The guest services manager, Julie, was also awesome and very funny. We would see her around daily and she would recognize us and say hi, even if it was just a wave from across the atrium. Fellow passengers: Our fellow passengers seemed to be a bit more sophisticated, well-traveled, and friendlier on this cruise than past cruises. Not sure if it was the cruise line, time of year, or just luck of the draw. There was hardly any rude behavior noticed except for the chair hogs. It was nice and refreshing to not deal with the “shovie pushy” folks and rude behavior. There was a lot more Europeans on this cruise compared to my past cruises which made it more enjoyable for us. We also had about 250 kids on board because of being Easter/Spring break timeframe. Most were well behaved and mainly out of sight. Only exception was a young girl with her grandparents who insisted on running around, climbing on things, and playing on the floor in Michael’s Club during pre-dinner drinks. On Thurs morning we experienced our first Coast Guard extraction. Early in the morning, before we were up, a helicopter came out and picked up a man who needed medical attention. We did not see or hear this but later on in the morning the helicopter returned to extract his wife to be with him. We saw this one and it was exciting to see in person but our thoughts go out to the man and wish him a speedy recovery. Ports: For our cruise we stopped at San Juan, St Maarten, and St Kitts. Due to the weather we arrived into San Juan about 3 hours or so late. Our excursion was cancelled the evening before as they knew we would be late. Once we arrived it was already dark and was raining so we decided not to get off. According to the staff we talked to, it was common to arrive late here. Celebrity should probably adjust the itinerary for next season. In St Maarten the weather was partly cloudy. We took a taxi over to the French side and walked around a bit. Then went back to the Dutch side and walked down all the shops. We had a nice relaxing time ashore. Departing St Maarten we were invited to the helicopter pad on the front of the ship to watch sail-away. This was a nice view and we met quite a few of the ships officers while having sparkling wine. In St Kitts we originally had nothing planned except to get off and walk around. We walked around a bit and then decided to take an island tour with a local vendor. It was only $20 per person and included a couple beers or rum punches. Nice three hour tour and worth the money. There is not much around the port outside of the port shops so I would recommend some type of tour here. Disembarkation: We did the luggage valet for disembarkation. One of the best services cruise lines have done. For $25 per person you put your bags out the night before and don’t see them again till you get to your home airport. No finding and dragging your luggage around. We hung out in our suite until 8 then casually went down to walk off. No crowds, lines, or pushing. Once in the terminal our wait for customs was about 10 mins. It was early enough that the line was short and moved pretty fast. Once outside I called an Uber and we were at the airport by 0840. This was one of the easiest disembarkations yet. Issues: We really had no issues on this cruise. The minor problem of the toilet not working occasionally the second half of the week was an inconvenience. Our butler could have been better but maybe our expectations were too high for him. And once we got home, I noticed that what was charged to my credit card for my account was $5 more than the final bill we had leaving the ship. Not sure what that additional charge was for but it’s not worth my time to call and complain over $5. Last thoughts: We had an outstanding cruise and would sail with Celebrity and on the Reflection again. It was a very relaxing cruise which was what we needed. I’m still in awe at how great the service was. We have already booked a cruise on the new Edge for 2019. Read Less
Sail Date April 2017
Boarding was slick in Miami and we were on board within 20 minutes, eating lunch at Ocean View Café. Travelled with 2 children aged 9 and 8 and there were a large amount of children on board which meant kids club had plenty of ... Read More
Boarding was slick in Miami and we were on board within 20 minutes, eating lunch at Ocean View Café. Travelled with 2 children aged 9 and 8 and there were a large amount of children on board which meant kids club had plenty of attendance at activities. Children loved the cruise and choice of activities and food on board. We enjoyed the variety of eating and drinking options and tried Tuscan Grille, Lawn Club and main dining room. Food was excellent throughout cruise, although I would say service in main dining room was less than average, plenty of staff just not coordinated enough, wine service was poor and we found if you know exactly what you wanted you would receive before main course! We hires an alcove for first sea day and then Jamaica. we loved this feature and found it very peaceful. Entertainment was good, we enjoyed Tom Franeck, the 70's evening, Elysium and a few other shows, also enjoyed the Martinin bar before dinner! Cozumel went to Playa Mai beach which we enjoyed but all inclusive not worth the money, Grand Cayman had a walk around, Jamaica we stayed on board and loved Labadee, the beaches were gorgeous. Overall an excellent cruise on a lovely ship, cannot wait to cruise again with Celebrity. Premium drinks package we got included within our rate as well as internet, tips and onboard credit - all felt good value for money. Read Less
Sail Date April 2017
Having previously cruised on Celebrity, I had high standards as I knew what to expect from the top of the contemporary style cruises. This ship blew me away with good customer service, luxury style dining rooms, and entertainment. It ... Read More
Having previously cruised on Celebrity, I had high standards as I knew what to expect from the top of the contemporary style cruises. This ship blew me away with good customer service, luxury style dining rooms, and entertainment. It didn't feel crowded at all and there was lots for everyone of all ages to do without feeling like an amusement park. Our balcony cabin size was good, a bit cramped for my liking. The food was amazing, the specialty restaurant Qsine was a one-of-a-kind experience and it was one of the highlights of the trip. I don't remember any of the shows we saw so that tells me they weren't unforgettably amazing like Royal Caribbeans' entertainment. The ports were pretty popular so if you are looking for secluded or exclusive ports that other ships can't access then this isn't your cruise. However the staff did a great job of making you feel special. Celebrity is the best of its class, hands down. It is the perfect option for travelers who want a step up from Royal Caribbean but are not ready to try a luxury line yet. I would highly recommend to anyone! Read Less
Sail Date April 2017
Altogether the cruise was amazing except for the excessive vibrations in our cabin! I was sailing with my wife, and my 2 kids (10 and 12). They loved the cruise because of free wifi, they were gaming non-stop. We were in a Royal Suite on ... Read More
Altogether the cruise was amazing except for the excessive vibrations in our cabin! I was sailing with my wife, and my 2 kids (10 and 12). They loved the cruise because of free wifi, they were gaming non-stop. We were in a Royal Suite on deck 11 #1622. The dining was amazing, Illuminae had to have been the best. The entertainment and activities were outstanding! Our butler Edwin was especially nice and always brought my kids cookies. We did 2 shore excursions. The first one was in Puerto Rico, we went zip lining. It was pretty good. Then in St. Kitts and Nevis we did a catermeran snorkel/beach on Nevis that left from Kitts. It was really fun! We would not go again on Celebrity beacuase of the viberations, but the service was awesome. Honestly I would not recommend this ship for first cruisers because it will ruin the experience. Thanks Celebrity Reflection crew for a awesome service. Read Less
Sail Date March 2017
This was my 5th cruise with Celebrity....2nd time on this ship.... My first cruise on the Celebrity Millenium was by far the best.....Each one since seems to be a little bit more of a let down. The food was OK... nothing fabulous. The ... Read More
This was my 5th cruise with Celebrity....2nd time on this ship.... My first cruise on the Celebrity Millenium was by far the best.....Each one since seems to be a little bit more of a let down. The food was OK... nothing fabulous. The service in the dining room was not relaxing... but I feel that was the fault of our waiter.... by the 4th night I finally had to tell him "don't rush me"! We even paid extra for one of the specialty restaurants...$45 per person.... only to see the same thing I had on the menu in the regular (Opus) dining room a day later..... Also, we were told we were getting the Premium Beverage package by our Celebrity Cruise Planner only to find out on board we only had the Classic package. But of course they would allow us to "upgrade" if we paid $10 extra per person per day.... an additional $140 !! We heard this same story from several other passengers over the course of the week..... a total scam on the part of our cruise planner and Celebrity Cruise line. Read Less
Sail Date March 2017
We tried Celebrity for the first time last week and LOVED it! We are a family of 5 with kids ages 17, 13, and 9. We have taken one Carnival cruise many years ago, 4 Disney cruises on each of their ships, and one Royal cruise on the ... Read More
We tried Celebrity for the first time last week and LOVED it! We are a family of 5 with kids ages 17, 13, and 9. We have taken one Carnival cruise many years ago, 4 Disney cruises on each of their ships, and one Royal cruise on the Brilliance of the Seas. We had low expectations about the entertainment on Celebrity, but high hopes for good food, and we were not disappointed by either! My boys didn't try the teen club out, but my daughter seemed to really enjoy the Fun Factory. They stuck to the printed schedule of the Fun Factory pretty well, which is a plus, as my daughter likes to pick and choose what she does and when she's there. It doesn't compare to a Disney ship, but there was plenty to do and my daughter was quite happy there, as opposed to our Brilliance of the Seas experience. The Fun Factory employees were very nice and friendly. They kept very good track of the kids when they took them to activities outside of the Fun Factory. I never worried about her when she was in their hands. We are not sit-by-the-pool kind of people and were worried about finding enough to do on the sea days. In fact, none of us ever sat by the pool or used the pool the entire week! We brought some games to keep us entertained, but rarely needed them. They had several talks that we went to about other cruise destinations, which we thoroughly enjoyed. We also went to trivia a few times. Our itinerary was fairly port-intensive, so that helped as well. We were never bored and always felt like there was enough to do for all ages. There was a decent offering of family programs also, which was unexpected. The shows were enjoyable and Elysium was spectacular! We only dined in the main dining room for dinner and had very good quality food with plenty of selection. The only complaint that we have about dinner service was that we were never offered drinks beyond water. Every night except one night (the night we practically had to beg for someone to take our drink order), we ended up sending runners to a bar to get drinks between our appetizers and dinner. We were never offered ice tea or anything beyond water. There were other tables that seemed to get beverage service just fine, but not us. Our wait staff was good, but not exceptional. The Reflection itself really wowed us. It is in excellent condition and extremely well taken care of, exceptionally so. Our stateroom was also in immaculate condition and we had zero complaints about it at all. Our room attendant was fast and thorough. No towel animals, but no biggie. He always arranged my daughter's blanket and animal in a new way each day, which she liked. The crowd on the Reflection was older than we are used to, but very kind, respectful, and controlled. Far less party-type than on the Brilliance of the Seas and mainly adults, as opposed to the Disney ships. As a family with kids, we never felt out of place or unwanted. The people that were near us in the dining room seemed to enjoy watching our kids enjoy their meals and many of them complimented the kids on their attire in the dining rooms. Our kids are well traveled and well behaved, so we felt like Celebrity was a good fit for us. If your kids are a bit rowdier, I wouldn't suggest Celebrity. All of the kids onboard that we saw were very well mannered. No running down the halls or up and down the steps; no craziness at all. We appreciated that a lot, but those with different parenting philosophies than ourselves may not feel quite as comfortable. We also noticed that when the Fun Factory took the kids out to different areas of the ship, they kept the kids in areas that those without kids wouldn't be disrupted. For example, the Camp Out night was held on a quiet upper deck away from anyone else. The kids were free to be kids and frolic, but without annoying anyone else. Read Less
Sail Date March 2017
Every March, we go on a cruise. We travel as a couple generally and often meet up with friends. This year we once again chose Celebrity and were not disappointed. The service on the ship is outstanding. Every staff member (bar one) ... Read More
Every March, we go on a cruise. We travel as a couple generally and often meet up with friends. This year we once again chose Celebrity and were not disappointed. The service on the ship is outstanding. Every staff member (bar one) made us feel welcome. From the housekeeping staff to the captain, the friendly greetings, were everywhere. We arrived at the pier in Miami around 11:30 a.m., and were very quickly checked in. Our luggage was taken, went through security, got our passes and before 12 we were on the back deck enjoying lunch. My husband and I traveled with our daughter and 4 year old granddaughter. We were in a suite, and they were in Aqua class (their cabin was right above ours). While we were entitled to extra perks (dining in Luminae, using Michael's club for socializing and drinks, etc.), they were not, so we chose to eat in the Main Dining room each night and were not disappointed. We found a waiter and table we liked, and booked it for all but one night (when we went to the Lawn Club grill). The food was lovely and I was especially appreciative of how the children's dinner menu had choices our granddaughter loved. We enjoyed each of the ports and went on tours in 2 of them. In Cozumel, we ventured out on the glass bottom boat to view the coral reef and the little one really liked how the fish were swimming right by her window! In Georgetown, Grand Cayman the visit to the turtle farm and then by boat to the sandbar to swim with the stingrays was a big hit. We just shopped in Jamaica and had great luck getting souvenirs. On Labadee, we were able to rent a cabana on Barefoot Beach which worked out wonderfully with the little one. She swam, hunted for seashells, and dug in the sand, all in a cordoned off area and close to the cabana. She was so tired that she promptly fell asleep when we returned to the ship, waking the next morning. The Fun Factory had lots of activities for the four year old to participate in, and she enjoyed going for a period of time most days. There weren't a lot of kids on board, so the staff to kid ratio was great - and the staff were able to indulge her penchant for colouring. We were able to get to some of the shows and enjoyed them all. On the last sea day, there was a matinee performance called Maxx, which worked out well for our granddaughter. She was so excited to see the dancers and the gymnasts. The cast greeted the guests afterwards and she was so thrilled to talk with them. Having a suite entitles guests to use the speciality dining room, but we only went for lunch once. The hostess initially told us (in a very snotty tone) we had the wrong restaurant ("I think Madame you meant to go to the Opus Dining Room") but when I pulled out my seapass card she quickly recanted ("Oh I'm so sorry, come this way"). That was really the only time we had less than stellar service. The butler who came with the room was fantastic - there was nothing he wouldn't do for us. We also enjoyed Michael's Club most evenings for a late drink - a quiet place to relax. Even though we had the premium drink package, we found some of the lounges loud. Our embarkation was generally smooth - although one bag was misplaced for awhile. The Celebrity staff was very helpful in problem solving and expediting us through customs once the bag turned up. We so enjoyed out cruise that we've booked another Celebrity cruise for March 2018. Read Less
Sail Date March 2017
EMBARKATION • Getting to Rome Civitavecchia was very inconvenient, very far from city centre. Rome train station have confusing and poorly labelled signs so it took 30 minutes just to find the platform. Need to catch train to ... Read More
EMBARKATION • Getting to Rome Civitavecchia was very inconvenient, very far from city centre. Rome train station have confusing and poorly labelled signs so it took 30 minutes just to find the platform. Need to catch train to Civitavecchia, then walk 10-15 minutes to the port then catch a bus inside the port. • Terminal to ship: was good. SHIP OVERALL& SERVICE • Good warm décor and easy to navigate the ship. The buffet area was a bit of a head spin – food stations are bit confusing. • Excellent service on board, friendly smiles and greeting from almost every staff you walk pass. • This was for a honeymoon, however Celebrity did not receive the agent’s notes. When I informed them on board they gave us a small cake for anniversary rather than honeymoon at the main dining room and said later to be delivered to our room, but it never arrived… (I think they got it mixed up but that’s fine, the thought counts) CABIN • Had balcony room for 2 people • Good design, good bathroom and showers. • Tip: wipe the couch and outdoor furniture down before use as they are dirty/dusty. FOOD • The main dining room food was excellent, it is a fine dining experience. On par and at times, better than Princess. On the “formal nights”, the food is even better. • Buffet breakfast was a bit repetitive after a few days. • Good selection of cold cut meats. • Drinks – Got the classic drinks package. The cafe on-board was particularly good. • Specialty dining at Murano was excellent. ENTERTAINMENT • I really liked the hideaway, lounges and quiet spots to sit and read/watch something. • The board games and touchscreen game area was very appealing (though often the technology is not working). • This cruise had 7 port days and 2 sea days so I did not have time to try out other entertainment. There are lawn balling, pool activities etc available. PORTS • This cruise had a very nice itinerary with lots of ports. The only downside is that it is very tiring with lots of walking. Best to rest a day or two before getting back to work. • The port guide could be improved to offer more about the touristy sites near the port and how to get there as opposed to shops near the port. TIPS • The spa is pretty expensive. The Persian Garden hot daybed is good after a long day of walk though. • Great food and very thoughtful to have refreshment stations at the port after a walking for a whole day in summer. • Celebrity cruises prices appear to be increasing quite a lot, so do take note. • Have breakfast on your balcony is a great experience. • The Aqua Spa café is free and offers healthy alternatives for breakfast/light meal. Read Less
Sail Date June 2016
We're a couple in our 40s sailing without kids and with Celebrity for the first time. Previous cruises were with Royal Caribbean, but our travel agent mentioned Celebrity being of slightly higher quality and the all-inclusive package ... Read More
We're a couple in our 40s sailing without kids and with Celebrity for the first time. Previous cruises were with Royal Caribbean, but our travel agent mentioned Celebrity being of slightly higher quality and the all-inclusive package price during Spring Break was a great selling feature. We tend to pay for convenience and having charter flights, alcohol, meals, entertainment, transfers, gratuities, etc. included was too good to pass up. Celebrity had to cancel our charter flight due to an insufficient number of passengers from our area, so rebooked us with a stopover. For this inconvenience, we were offered $300 OBC each, premium drink packages and free Internet during the cruise. Nice perks! We were booked for a night in Miami at the Courtyard Coconut Grove. It wasn't amazing, but it was clean and adequate. Access to nearby restaurants and shops was excellent, and the hotel provided a very good breakfast prior to our shuttle to the pier. We were able to meet some fellow passengers from Canada, which was great since we met up with them regularly during the cruise. The Reflection is a beautiful ship, maintained immaculately. It was easy to find our way around after the first day or so, and we quickly found favourite spots that we frequented, in particular the Solarium, Martini Bar, Reflection Theater and coffee shop. Our cabin was excellent in every way - although small, it was perfectly adequate for our needs and our stateroom attendant Xavier made sure everything was taken care of. We were in room 7268, with a great balcony that we used to watch the ocean, view other ships, get views of ports and activities, watch the tenders and generally relax and enjoy ourselves. We'd been to every port before (Cozumel, Grand Cayman, Ocho Rios) except for CocoCay, which had been cancelled previously due to high seas. Our experience in the ports was very good since the weather was beautiful and we carefully chose our activities. We went to Nachi Cocum in Cozumel (always gorgeous, with terrific food), walked around Grand Cayman shops and visited Margaritaville, and went on the bobsled excursion in Ocho Rios. The bobsled was fun, but very short - and we didn't want to pay for $22 each for an additional ride so opted to return to the pier early and do some walking and shopping. CocoCay was a pleasant surprise, as we weren't expecting much. It was a beautiful little island was ample amenities, a gorgeous beach and flowing drinks and food. Entertainment was hit-and-miss. We didn't enjoy the comedian in the theater on the first night, but enjoyed Claire Vinkesteijn and the Tenors of Rock during other evenings. Our cruise director Richard Spacey is a pro in every way. There were always lots of activities to choose from, but our favourite choice was usually to relax in the Solarium with a book and a drink in hand. More quiet, cool and much less hectic than the main pool areas, the Solarium was such a wonderful retreat. Still a great spot to people watch, but much more relaxing for a vacation without children. I would not choose the Reflection for a family, simply because the options for kids seemed inadequate. There were preteens hanging out at "The Hideout" near our cabin - they seemed bored and spent their time racing each other up and down the stairs. A family we met with young children told us on the flight home that their children didn't have enough to keep them entertained, so they would choose a different cruise line next time. Dining was inconsistent overall. We used our OBC to visit the speciality restaurants and they were all outstanding. Our favourite was Murano but the others were excellent as well. Breakfast in the main dining room was very good, however dinners were only fair in quality and such a disappointment compared to our dining experiences on Royal Caribbean ships (2009 and 2012). However I have read that declining food quality in the MDR is a common complaint across cruise lines so perhaps this isn't a reflection on the Reflection. All I know is that we felt fortunate that we had only three dinners in the MDR out of a possible 7. Both the embarkation and disembarkation processes, as well as the tenders and getting on and off the ship while at ports were smooth and impressive. They have it down to a science and we were amazed and how they could get so many people on and off a ship so efficiently. Overall, we had a very positive experience on the Reflection. We might sail with Celebrity again in the future, but would experience another ship to compare. In the end, a cruise is a luxury that many people will never have, and we count ourselves lucky to have spent a week of vacation on the ship. Read Less
Sail Date March 2016
First off a little about us. My wife and I are typical middle class blue collar workers who love to cruise. We have been on nine cruises and this was our fourth on Celebrity. Our first five were on Carnival (2) and Royal Caribbean (3). We ... Read More
First off a little about us. My wife and I are typical middle class blue collar workers who love to cruise. We have been on nine cruises and this was our fourth on Celebrity. Our first five were on Carnival (2) and Royal Caribbean (3). We chose to sail with Celebrity too avoid mass amounts of children running wild and a little quieter atmosphere. This cruise was during spring break so we expected way more kids than usual. According to a crew member there were a little over 200 on board. I certainly didn't notice because Celebrity did such a great job keeping the kids entertained at their Kid's Club. The kids we did see were all well mannered and supervised by their parents. Prior to boarding Celebrity sent us several text's and emails warning us of a music festival by the port so we could plan accordingly. Well done Celebrity! We gave our selves plenty of time for the drive down from Titusville, FL. and arrived about 10:00 am for check in. I used the parking garage at the port (very convenient) and was checked in within 30 minutes. We boarded at 11:00 am and enjoyed a nice lunch at the Ocean View Café. As for the food at the buffet it was usually pretty good and always a good variety. We had select dining for dinners and it too was always good and a nice selection. we chose to dine at 5:30 each evening so we could see the early show and then float around the rest of the evening. We stayed in cabin #7106 at the very front of the ship with an ocean view window facing forward toward the Helipad. The view was okay but also looked down to the crew's break area. While at sea the room was very quiet but when you were docking all hell breaks loose. You hear everything from the thrusters to the winches along with some other clanks and bangs so if you are a late riser this is not a good choice. The room itself being in the front is quite a bit bigger than normal and we never felt cramped at all. We sail with another couple and we do enjoy our drinks so we like to hit all the bars right away and find the best bartenders. On this cruise Rovina in The Ensemble was one of our go to favorites before dinner and after the show. During the day and late night you couldn't beat Milton and Rickey at the Sunset Bar. We had a blast with these guys and we were well taken care of. Milton always had a Santa hat on and kept singing Christmas songs everyday ......and this is March. What a great gimmick. LOL. We had Richard Spacey as our cruise director and he did a fantastic job along with Megan who was the activities director. If I had one complaint it would be that the pool butlers did not enforce the "saving seats" policy. I went for coffee very early every morning and the amount of stuff placed on the loungers blew my mind. This is a bunch of crap. It is not fair to the other guests who are actually at the pool who would like to relax for you to save as many seats as you see fit so when you feel like it your group can go to the pool. If you do this, stop it! It is wrong and selfish. Other than that we had another great Celebrity cruise. Read Less
Sail Date March 2016
If you are over 65 yrs old, a sedentary european, or are a same sex couple - this cruise ship is for you! I will say that we did love the ports of call and Husband loved the casino - we might reconsider the cruise line once we retire :). ... Read More
If you are over 65 yrs old, a sedentary european, or are a same sex couple - this cruise ship is for you! I will say that we did love the ports of call and Husband loved the casino - we might reconsider the cruise line once we retire :). However as a family of 4 - not much to do BORING, this was confirmed by the overwhelming number of people turning out for the 2-3 times Bingo was offered on board - the basketball court always had people waiting to use as well. We were bored the last 2 days at sea - sun decks were overcrowded had a hard time finding open deck chairs. Food was ok - nothing to rave about. Spa was a disappointment. Grass lawn area couldn't enjoy because of the OVERWHELMING amount of smoke from smokers !!! Deck bars were OVERCROWDED... I also think relaxing the dress attire should be considered to allow khaki or tailored shorts - wearing pants in 90 plus degree weather and on a ship that is also hot (remember old folks can't take the AC)... entertainment was lackluster as well... Ship is showing wear and tear as well, we stayed in a Suite on Deck 12- needs updating asap.. strong mildew, mold smell in Solarium.. could hear noise from above in this suite... Staff attending to our suite were outstanding :) I gave it 2 stars for the ports and stateroom attendants... Read Less
Sail Date March 2016
We are Diamond with Royal Caribbean, but chose to try Celebrity because of the great offer (drinks, internet, gratuities, and we ended up with a $600 OBC). I'm a teacher, so we were travelling during the March Break (ON, Canada). We ... Read More
We are Diamond with Royal Caribbean, but chose to try Celebrity because of the great offer (drinks, internet, gratuities, and we ended up with a $600 OBC). I'm a teacher, so we were travelling during the March Break (ON, Canada). We flew into Miami the day of departure with no trouble at all. Took a cab to the port from the airport. Our room was a Sky Suite (2159) on deck 12. Spacious, plenty of storage, great location and nice balcony. Our butler was very friendly and always checked in to see if we needed anything. Enjoyed him coming around in the afternoon with snacks. If we weren't in the room, he'd leave a little something anyway. Our stateroom attendant kept the room very clean. We thoroughly enjoyed dining in Luminae and the service was outstanding. Tatiana was our server every night for dinner, and they often seated us in her section for breakfast as well. Having access to Michael's Club was also a bonus. We would often go sit in there and have a drink in the late afternoon (hardly anyone was in there). It was also convenient to be able to get water or juice from the coolers. I used the gym every morning. I got there around 6 am (yes I know it's vacation, but it's my routine) when it opened and it was great because not many people were there. It started to get crowded between 7 and 8 am. We stopped in Cozumel first and opted for the Chocolate Seaside Workshop, Tasting and Wine Pairing, since we have been there several times. It was fun (learning about and making your own chocolate) and tasty! Next was Grand Cayman. We were fortunate to have been on the first tender (being in a suite, the concierge contacts you for a meeting time/place to escort you to the gangway). Apparently some people had to wait a very long time to get a tender. Since we had visited here a year ago and did a private tour to Stingray City/Starfish Point, we chose to do a beach day. We reserved a day room at the Westin (pre-arranged through the hotel ahead of time). The beach and water were great, and I rented a paddle board for an hour. In Ocho Rios, we just got off and walked around to buy t-shirts for family back home. I was married in Negril, so we've done some of the touristy things already. Last stop was Cococay. Again, we were among the first off, which was good since we were able to find a great spot on the beach. We rented an umbrella (around $20) and I also went paddle boarding for an hour (around $25). Being in a suite, you have access to a smaller area for lunch and upgraded food. On the day of disembarkation, we chose to do walk off (which we normally do). We went down a little earlier than suggested and we were second in line. Shortly after that the line got long. We are already looking to book another Celebrity cruise! Read Less
Sail Date March 2016
Our cruise line of choice is Celebrity. Taking a cruise on the Reflection is a wonderful experience. From the time you board you are treated so very good. Our cabin was clean and well kept, by the staff who knows how you want to be ... Read More
Our cruise line of choice is Celebrity. Taking a cruise on the Reflection is a wonderful experience. From the time you board you are treated so very good. Our cabin was clean and well kept, by the staff who knows how you want to be treated. they are friendly and at the ready to get what ever you need. Our adult children and spouses travel in the cabins next to us. We requested that the verandas could be opened so that we could visit any time we wished. On the verandas there was deck chairs that reclined and with the foot stool what a nice way to enjoy the sun and company. The Bartenders at each of the bars were wonderful. Our favorites were the: Passport, Entertainment Court Bar, Sunset and Pool bar, choice of what you wanted to drink was no problem to the crew. Not only were the drinks we received good the staff were entertaining and knowledgeable. The food was outstanding and those who prepared the food and the servers, knew how to please you. Our favorite places to eat were the Lawn Club Grill, The Tuscan Grill, The Porch, and Main dining room. On a night with the rain coming down and the wind blowing the Lawn Club Grill served us excellently and kept us dry. The two of us have a sea shell allergy problem, but it wasn't a problem on the ship. Read Less
Sail Date January 2016
Having travelled on RCI Independence of the Seas 7 years ago, (which was fantastic) this was our second cruise and one which we were very excited about. However, from the moment we stepped on board I knew we had made a huge mistake. ... Read More
Having travelled on RCI Independence of the Seas 7 years ago, (which was fantastic) this was our second cruise and one which we were very excited about. However, from the moment we stepped on board I knew we had made a huge mistake. Where the RCI Indy had literally blown us away as we boarded, this ship totally lacked luster with its dark panelled walls, no bright central arena, just a dark central staircase with net curtains hanging down either side. Depressing. However, given our initial reaction we were pleasantly surprised by the cabin. We had opted for one that was assigned by Celebrity and were assigned 6301 at the aft of the ship, directly over the "Blu" restaurant. It was very nicely decorated with light wood units, a deeper than average balcony and a superb shower room. Absolutely no faults there at all. Sadly that was the best bit of the whole cruise. We ate in the Oceanview cafe for nearly every meal as my husband's feet had swelled badly and he could not wear shoes, so we were unable to use the Opus dining room as they enforce a dress code (which we fully applaud). The food was always cold - and I mean often stone cold. We did complain but they only expressed surprise and nothing changed. The plates are also cold, and the food stations illogically set out so people have to keep chopping around to make up the meal they would like, so its chaos when its busy. Also the loud screeching female singer they seem to have permanently as background music is truly dreadful. As for entertainment: the theatre shows were excellent, different every night and of a high standard. The other entertainment in bars was also good in the main, apart from the female rock/pop singer in the central area who was often off-key. Other than that, there is none. Therefore, its a boring ship. High price shops, high price photos ($25 per copy), extortionate cover charges for speciality restaurants ($45 per head) which were usually empty. Beware of staff dressed as waiters coming to talk to you while you eat in the Ocean cafe, or drink in a bar, as after a few minutes they then launch into the sales pitch for a particular restaurant. This ship is ideal for those who wish to sunbathe by day and drink by night. There is no decent dance floor and no fun activities like mini-golf such as on RCI. The indoor pool closes 2 hours BEFORE the outdoor one. The library is poorly stocked and not quiet at all, totally open to the sounds from the rock singer below. As for the lawn on the top deck, this is a total waste of space, offering cabanas for the few who wish to pay $145 for the pleasure of sitting on a wicker chair/sunbed under a piece of canvas on a sea day. Its a bargain (not) at just $95 for a port day! And the port excursions are expensive, you can do better deals on shore locally. Celebrity seem to be about taking you to ports where you will need to take the excursions to enjoy it, two of which are Athens and Naples. At Athens you are left to walk approximately 1.5 miles to the town via a very busy highway. As for Naples, its dirty and not worth the visit, so take a boat from the port quayside to Capri for the day. The best place was Rhodes, followed by Mykonos. Santorini was OK, but with 2 huge cruise ships in port together, and the only was in was by tender and then cable car (unless you want to walk up 500 steps behind a poor overworked donkey) the place was heaving. The shops on board are expensive, "named" brand merchants, and only one that sold just a very few ordinary items that might be of need such as toiletries. There are various bazaar sales, but they are the same tourist items that you just saw in your last port, and not at the same price. All in all, this ship is about taking money off you as much as it can. On the plus side, the staff are all absolutely delightful, very polite and friendly. However, we will definitely not book with Celebrity again and return to normal prices and some fun on RCI. Read Less
Sail Date May 2015
Friendly staff and guests. Entertainment during the day close to none. Show times 7 and 9pm. Difficult to enjoy a nice dinner with those hours. Main dining room food poor. Lawn club grille and Murano were amazing. Lawn club casual and ... Read More
Friendly staff and guests. Entertainment during the day close to none. Show times 7 and 9pm. Difficult to enjoy a nice dinner with those hours. Main dining room food poor. Lawn club grille and Murano were amazing. Lawn club casual and Murano was such a nice elegant evening down to wait staff and food. Tuscan Grill food average but best view ever. Ate at the porch for lunch and panninis were awful- loved sitting down with the view for the lunch but food terrible. To get a drink around pool .... Takes forever- way understaffed. To get a drink at any bar on board.... Service is extremely slow!!!! Could wait 15 min or more! Cruise director and his assistance were very fun. Entertainment in the evening great also, just difficult to pick dining time to not be rushed to get to show times. Captain amazingly friendly and loved his daily reports. Cabins- concierge level- with balcony roomy and felt room was more than sufficient in size. Bathroom also. Beautiful ship!!! Negatives for us - wait service poor, food below average in MDR, not much happening during the day for entertainment. Was exhausted when I wanted to look at wines by glass that I had to show my drink package. I didn't care if I chose a glass of wine that was $12 more than my premium package. We were all tired of pulling out our cards to get a coke or cocktail. Very organized on embarkation and disembarkation! Would love bar service and food to improve. Read Less
Sail Date April 2015
This was our first cruise ever. I would like to mention the wonderful staff first. Everyone from the housekeepers to the bartenders were very friendly and polite and helpful! It was so nice to walk through the ship and be greeted by staff. ... Read More
This was our first cruise ever. I would like to mention the wonderful staff first. Everyone from the housekeepers to the bartenders were very friendly and polite and helpful! It was so nice to walk through the ship and be greeted by staff. They made you feel very welcomed. The ship was spotless. There were hand sanitizing stations EVERYWHERE. Our rooms were always clean and lovely after they were cleaned. The staff would leave cute towel animals on our beds every night when they would come in to turn down the beds. They were always nearby and willing to let us in our rooms so we didn't have to search through our pockets for our room key. It was wonderful! The food was delicious. We ate at Opus restaurant every night for dinner. I loved that part of the menu was always available and the other part was always something new. I never had a bad meal there. In fact, I ate way too much! The waiters were very knowledgeable and friendly. It was fun getting to know them throughout the week. The Oceanview Cafe was packed in the mornings for breakfast. The food was OK. It wasn't bad, but wasn't spectacular, like it was in Opus. We started ordering room service for breakfast so that we didn't have to fight the crowds of people. The drinks were perfect. We had the classic drink package. The first day, everyone was trying to convince us to upgrade to the premier package. We almost did, but after looking at the list of beverages available with the classic package, we decided not to. I'm glad we didn't! It would have been another $70 per person to upgrade. There was not 1 time that we were not able to get a drink we wanted. The classic package has a huge variety and very good options. Unless there is something specific that you want that is not on that package, don't bother upgrading. Our cabin was very nice. We loved having the balcony. We had 8 rooms next to each other. The staff opened up the partisans on our balconies so that we could have 1 large one to hang out on. It was AWESOME! The entertainment was great. There was a variety of shows. I enjoyed all of them. The kid zone was wonderful. My 7 year old son went there twice to do a few fun activities. He got his face painted and played fun games with some other kids. The staff was very friendly and they assured me it was safe to leave my son with them. He had a great time there. He didn't spend very much time there, as he preferred to be with our family and friends, but the few short periods he did spend in there were great! The only downside I can think of was the crowded pool area. The pool is not very large. The chairs around the pool were always taken. There seemed to be a lot of chairs available around the decks. It would be nice to have either a larger pool, more pools, or less people so that it would be more enjoyable. Read Less
Sail Date March 2015
I have taken a number of Royal Caribbean cruises and have been very satisified. So when we booked a Celebrity cruise we expected the same, plus more since this is Royal Caribbean's luxury line. The cruise was mediocure at best. ... Read More
I have taken a number of Royal Caribbean cruises and have been very satisified. So when we booked a Celebrity cruise we expected the same, plus more since this is Royal Caribbean's luxury line. The cruise was mediocure at best. First, the ship is beautiful and well maintained. Second, the food for the most part is fantastic, with a few exceptions (service and food in Tuscan grill was poor). Go to Qsine and the Lawn Club are a must and both have excellent food and service. Apart from that the cruise was poor. We took our kids and there was basically nothing to do. I mean nothing, not even simple games like shuffle board. The ship boasts of a "lawn" and lawn games but there was not crocket, bocci ball or anything that was listed on an activity. All you could do was sit on grass. The pool was small and cramped. The average age is 60+ and they made no bones about not liking or wanting kids on the cruise. The ships idea of "activities" for kids was to pull out two ping pong tables and place them inside on deck 4. Even then you had to battle 40-50 year old men who brought the own ping pong paddles who sat and waited and played for hours. The ship design is also poor. For example, most ships have a main deck (deck 5) where you can walk around the entire ship, sit outside, play shuffle board, etc. This ship had no such deck. In fact, deck 5 (the main deck on this ship) has lifeboats on it so all of your views are blocked. The forward and aft part of the deck are also closed to guest so you cannot walk around the ship. Also, since this is the main deck you "view" from any restaurant or bar on this deck is that of orange life boats. Apparently recognizing this flaw other windows are "frosted" so you cannot see out. There were no bars open when you were in port other than the outside bars on the pool deck and the bar in the main buffet style dining area which is also on the pool deck. So if you want a drink while you are in port you essentailly have to walk up to the pool deck and battle the entire ship at the three bars. We were in Jamaica and it was raining. We went back to the ship around 2 expecting to get a drink. I had to walk through the rain to get my wife and I a drink since the pool deck bars were the only ones open even in the rain. We were in a suite. The advertising literaute boasts of a "butler" who allegedly helps you pack and unpack etc. Dont waste your money. Our butler did not show up until 5-6 hours after our luggage showed up so unless you didnt want to change for dinner the first night unpacking was out of the question. Aside from that he never offered to help unpack or pack. He was virtually invisible unless you ordered room service. As far as I can tell his one and only job was to bring your food and remove your room service plates. The room was also small for a suite. Our suite on Royal Caribbean was much more roomy. In fact, in the bathrrom there was no counter space to even put a razor or makeup bag on. There were also two doors to a 5x5 bathroom which made manuearving very difficult. We also found trash under the couch when looking for something we dropped and tampons under the sink which shows the rooms are not well cleaned. The room also had a shortage of drawers and space to unpack. The room had a nice balcony and was nicely furnished. Embarkation and debarkation were very easy becuase we had a suite. The conceierge for the suites personally escort you on and off the ship. By far the best part of the cruise was the staff and concierge in the Michael's Lounge, which is a lounge exclusive to suites. They were friendly, helped our children with activities, went to the pool bar to get us drinks and did anything that was necessary to make our trip a success. (We also had trouble getting bookings and orders correct - for example we had ordered champaign and strawberries two months before the cruise - i.e. not last minute - they never showed up. Likewise, credits from promotions etc. were no where to be found -- luckily we had our Michael's concierge who fixed all of this) In sum, unless you just want to eat (and drink after 4 when the bars open) and literally do nothing all day, I would go elesewhere for ther money. Read Less
Sail Date March 2015
This was my 5th cruise , 2 with celebrity i also did princess, MSC AND ROYAL Carribean cruise lines . It was big but not as big as MSC Divina because it had 18 floors and celebrity reflection . The juice was good way better than the ... Read More
This was my 5th cruise , 2 with celebrity i also did princess, MSC AND ROYAL Carribean cruise lines . It was big but not as big as MSC Divina because it had 18 floors and celebrity reflection . The juice was good way better than the summit and so was the garlic the pizza was good . Enteriment The show was fantastic except for one of the comedian . Actives The timing was bad we end up being late for 5 time because of the actives or have to skip dessert to see game show . It was good anyways. Casino It nice that all i saying it was the first time ever I play on the casino on the cruise. Public room Bathroom were very, hideaway was cozy, card room was very neat , library were the busy on the last sea day and so was bingo. Jogging. Track It was very hard to use because people were always in the way and people smoking there was such stupid idea, it was really hard to run or jog there. Concern They should put the game show in Comedy Central and put the table tennis out at the enterentiment court for open play. Read Less
Sail Date March 2015
Wow - this was our 12th cruise (We use Holland, Princess, Lindbladt and Celebrity) and the ship was just gorgeous. They created all sorts of little nooks and hideaways to make the ship seem more personal and create little gathering spaces. ... Read More
Wow - this was our 12th cruise (We use Holland, Princess, Lindbladt and Celebrity) and the ship was just gorgeous. They created all sorts of little nooks and hideaways to make the ship seem more personal and create little gathering spaces. The buffet area was really well marked and laid out so that we never stood in line... and we went on Spring Break when usually the ships are overrun with kids of all ages. Some cool spots are the game room (with table top group and individual games free to use) the library, the top of deck 15 forward had a secluded spot that in the evenings was totally empty, also they have a covered pool for 16 and over which was very peaceful. The water is only waist deep, but you can swim laps if you'd like to. They have a healthy spa/food area in this covered pool area which was really exceptional. We opted for a cheap veranda room - and the rooms were a little tight - seemed quite narrow - but very well laid out. They have new bathrooms with solid curving shower doors which make the bathrooms much better than on some of the older ships. We had 2 rooms, 6114 and 6112. Because of how narrow they are, the configurations have to be different (like a serpentine) in each room. We preferred how 6112 was laid out - with the beds right next to the balcony and the sitting area next to the bathroom and entrance. In 6114 the beds are right next to the closet and it makes for a very tight space to use the closet, and if you have room service they have to squeeze past the beds to get to the couch/vanity area. These layouts alternated throughout the ship (mirrored due to the width of the rooms having to serpentine) but if you have a choice try for the one with the beds near the window. Also, on this ship the cabin door opens OUT into the hallway. This was new and actually made things much easier - on other ships you have to pull the door into the room and get out of the way, so this was nice. The 2 rooms share this entry/indent - again in pairs like 6112/6114 - so check to make sure you have the mirror rooms if you are traveling with a group. The glass on the balconies can be removed on either side to make a connection - which we greatly enjoyed. *Warning - the rooms on 6 are less expensive - and if you are in the front (6112/6114) you are directly over the theater and you WILL hear the bass and drums fairly loudly of the theater. We didn't mind because we are night owls - but if you are early risers and go to bed, you will hear the noise for the late show which runs from 10:30-11:30pm nightly. Read Less
Sail Date April 2014
We are Royal Caribbean Diamond Club members who took our first cruise on Celebrity the week of March 16th. We traveled on Celebrity Reflection, and could not have been more disappointed. We have traveled on new ships before, but have ... Read More
We are Royal Caribbean Diamond Club members who took our first cruise on Celebrity the week of March 16th. We traveled on Celebrity Reflection, and could not have been more disappointed. We have traveled on new ships before, but have never seen the type of disorganization across all areas that we experienced on this ship. Disorganization is only one of the problems we experienced. Our complaints span from our dining room experience, to butler experience, excursion experience, Suite experience (who builds a new ship without an outlet in the bedroom!!!!), and entertainment experience -- or lack thereof. The incompetence we experienced even extended to our last day -- we were never provided with a questionnaire to rate the ship and our cruise experience. We were booked in a Celebrity Suite, and our son and guest traveled in a veranda suite. When I spoke with the booking agent, I told them that we were Owner or Grand Suite travelers on Royal Caribbean. The agent assured me that this suite would be the one most comparable to our RCCL experience. What a shock when we arrived to a totally closed-in bedroom that let virtually no light into the room, where we had to squeeze by one another to get into closet. The bathroom was pathetically small, and there was no way that the two of us could do anything in the bathroom at the same time. Why anyone would build a new ship and eliminate outlets from the bedroom is beyond me. My husband sleeps with a CPAP machine, which meant one of two things both involving an extension cord -- either we could plug in the cord each night in the suite room under the desk.....or, we were offered the option of having the cord taped down to the floor for the week. That is just not what should happen in a suite that costs almost $7,000 for the week! Our experience with our butler was a joke. When we arrived at our room, none of the typical paperwork was there -- no excursion tickets, no information on the ship and events. We called him when we realized we needed an extension cord for my husband's medical machine. Three hours later, no visit from our butler to introduce himself, and no extension cord. We called again and insisted that he come and introduce himself, which he did. The next day, we needed our towels refreshed mid-day. We called Cesar before lunch, went to the pool, returned three to four hours later -- no towels. On Monday, my husband went to Guest Relations to ask how we could make arrangements NOT to tip the invisible butler. He explained the situation. Two days later, on Wednesday afternoon, we heard from the head of in-room services, and this was changed. At this price, and with this reputation, we should not have had to do this! The dining room was another joke. On day one, our assistant waiter, Alex, got sick or hurt or something that made it impossible for him to return to the dining room. So, on day two, our waiter served all his tables by himself. Robert was amazing, and did so with a smile on his face....but it was hectic, and slow. On day three we had a wonderful dinner at Murano. Day four -- the new assistant waiter Alex arrived, and was completely unprepared to help our waiter. Day five we happily dined at QSine. Day six was a disaster as our waiter tried to serve all of his tables lobster tails with limited assistance. When we called over the maitre 'D, who knew there was a problem there since he stopped by for his one and only visit to our table on day two, he asked why we didn't call him over every evening. Is that our job on our vacation? The bartender NEVER came to the table until we demanded they do so on day six. Btw -- on Celebrity, we found out that waiters do not offer grated cheese or cracked pepper.....unlike RCCL. Nor do they offer after dinner drinks. In St. Kitts, we signed up for a snorkeling excursion. We left the pier along with a group from RCCL Independence of the Seas passengers. When we got to the docks, we watched as they were led to a clean, new, beautiful boat for their snorkeling tour. We were led on to a dirty, old ship, which broke down 20 minutes into the trip, and had to return to the pier. They returned our money, but we had a lost excursion day. Sad, since this was only one of three ports. It is hard to comment on the entertainment since most evenings the entertainment wasn't available after our late dinner seating. Celebrity needs to look around and do a real assessment of who is traveling with them. On the night of the Love and Marriage Show, which was held at 10:45 in the small theatre, it was standing room only, with people standing in the hallways to hear the show. Can't Celebrity see that there are a range of different demographics on the ship traveling with them....and not all of them go to bed before 11pm? It is incredible to us that Celebrity is owned by the same company as Royal Caribbean. As seasoned cruise travelers we know what to expect. Our experience on this cruise was just horrible and it is hard to see how we would ever cruise with Celebrity again. Read Less
Sail Date March 2013
My wife and I had just sailed the Norwegian Epic for our honeymoon in September around the Mediterranean, which was amazing, and were not planning to take a cruise again for awhile. Being from the Northeast, we were looking for a vacation ... Read More
My wife and I had just sailed the Norwegian Epic for our honeymoon in September around the Mediterranean, which was amazing, and were not planning to take a cruise again for awhile. Being from the Northeast, we were looking for a vacation for March to get away from the snow. After shelling out big dollars for our honeymoon, we were looking for a deal (All inclusive in Mexico, The Caribbean, etc.) We planned to go with another married couple who we went to college with. After searching through multiple deal sights, our friends were able to find a deal on CruCon where by booking a cruise on Celebrity we were able to get both the daily per person gratuities and the basic drink package (All beer, coffee, juice up to $5 & wine and mixed drinks up to $8) usually $44 dollars pp per day FREE! As drinks generally are the largest expense on a cruise we booked immediately. This saved us easily $800. We flew South West direct to Ft. Lauderdale early Saturday morning and took SAS from the airport to the port. SAS took over an hour to pick us up, citing a large concert of thousands being held at the Port that was causing traffic delays throughout Miami. When we finally got to the terminal, the check in rush had mostly subsided, and we were able to check in quickly. We decided to upgrade our drink package to the premium by paying the difference, $10 pp per day, as we walked up the gangway (All drinks on board up to $12) normally $54 pp per day. Nice to be handed champaign as you boarded. We got to our ocean view rooms on the third deck around 3:00, changed and b-lined for the buffet before the muster drill. Note: this was one of the largest rooms/ bathrooms I have ever had on a cruise ship. Our previous two cruises had been on Norwegian, so it was a change of pace to have an assigned meal time again. We chose the late seating in order to have time to get ready before dinner on port days. This also gave us the chance to order room service mid afternoon to tide us over. Dinner was at 8:30 and usually concluded by 10:15. The food in the main dining room was very good. They had a changing menu each night, and had to order more then one maine course on a couple of occasions. With the premium package picked a wine by the glass and they kept it topped off throughout the meal like it was my glass of water. Got to know our wait staff well, and they went out of their way to make our experience enjoyable. We were excited to be on a new ship, and were impressed by the decor. The furnishing was truly first class. There were at least 100 different types of chairs to sit in throughout the ship, we kept making movie quotes from Knocked Up as we would see several different chairs in each space. Definitely set up for someone who is looking to relax with a book. Not much in the way of entertainment. There was a great acoustic group that played at the bars which we enjoyed. The main theater shows were ok, kind of a let down after going on the Epic. We are in our late 20s and felt really young on this cruise. 80% of the ship was 50+ and their were a scattering of families. As Celebrity is the higher end brand of Royal Caribbean we kind of suspected this ahead of time. We were happy not seeing a bunch of kids running around, but it would have been nice to see more people our own age. Further Celebrity needs to develop more activities aimed at an active crowd. Getting out of dinner at 10:15 we felt like the night was just starting, but much of the ship started to shut down at 11. We were at Sun Set bar one night at 12, the closing time was listed as "Till late" and they shut the bar down. This was our first experience with an all inclusive on a cruise ship, and it was incredible. They limited you to one drink at a time, but not having to sign after each purchase was priceless. Started each day by getting fresh squeezed orange juice $2.5 in the buffet and then a Caramel Macchiato at the coffee place $4.5. Beers $5-6 and mixed drinks $7 - $11 by the pool. Afternoon specialty coffee , followed by drinks from the lobby bar while getting ready for the evening. We would generally go to the Molecular Bar (Specialty drink concoctions $12) and then to the The Martini bar (A large selection of vodka/gin martinis $10-$11) before dinner. My favorite bar Michaels Club was not open enough. Stated time was 5-11 each night but there seemed to be a specialty function every day. We were actually kicked out one night for a function that was going to begin. They had a selection of 50 bottled beers from around the world ( $5-25) and I sampled at least 20 throughout the week. To maximize the package I learned by day 2 to call the higher end alcohols in mixed drinks. I am a fan of scotch and was able to get Glen Leavitt on the rocks throughout the week. At the end of the week when we received our bill they actually itemized each time our card was swiped with a zero next to each drink purchase. We visited San Juan, St. Maarten, and St Kitts. We booked a great excursion on St Kitts, independent of the cruise ship. Greg's Safaris - where we were driven with 6 others to the rain forest where we were able to do a 2 hour hike. Greg was extremely knowledgable about the plants and wildlife. He personally maintains the trail, and is the only one who does such a tour. He cares deeply about the island and protecting the rain forest. At the end he provided fresh fruit, sugar cane, and other island specialties for us to enjoy. Well worth the money ($60pp). Instead of a chocolate buffet or a mid night buffet, Celebrity decided to do a Brunch buffet on the second full sea day. Hosted in the main dining room it was a bit of a chaotic mess. The food seemed to be the same as what had been offered in the normal buffet, but they had some decorative table displays. There was little order, and finding a table was difficult. I would have much preferred doing a late night buffet where fewer people would have come. We had an early flight on Saturday morning and decided we needed to walk off with our luggage. We were warned by Celebrity that due to the sequester budget cuts there were going to be fewer customs officers in Miami checking us in. We thought it would be prudent to get through the line quickly. Unfortunately 600 of our fellow passengers had the same idea. They had 4 officers working our entire boat, and it was causing severe delays. Ft. Lauderdale airport on a Saturday Morning is a zoo, TSA line was 1.5 hours. All in all had a great time on the ship. Food was very good, and didn't feel need to go to specialty restaurants. We would go on Celebrity again but would hope for more activities aimed at a younger crowd. 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Sail Date March 2013
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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