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5 Helpful Votes
Sail Date: April 2019
We have done three previous cruises but this was our first on Celebrity. Loved it. The ship was beautiful and lots of different bars to try. The entertainment was good every evening and the Solent disco was very popular. Our room ... Read More
We have done three previous cruises but this was our first on Celebrity. Loved it. The ship was beautiful and lots of different bars to try. The entertainment was good every evening and the Solent disco was very popular. Our room was a balcony on floor 6 with an obstructed view. The view was fine if you just looked out. Down view was blocked partially by the lifeboat but that did not cause us any issues. Our room was on the hump - so the balcony had one longer and two chairs and a table. It was very spacious. Our room steward Calvin was fantastic. Michael, Lazar and Anthony took good care of our food and drink needs in the main dining room. I have a number of allergies and I ate in the main dining room Opus every evening - food was very good and I would give my ore-order each night in advance and nothing was any trouble. We had onboard credit so organised 3 shore excursions via celebrity - we didn’t find them really any more expensive than booking direct. We had the free classic drinks package - we just paid to upgrade some drinks which were over the $9 limit and this worked out better than upgrading the whole package. Service was very good throughout. Gym facilities very good and always able to find a lounger on sea days. Read Less
Sail Date: April 2019
Southern itinerary. Nice time of year to cruise from Fort Lauderdale because many ships have repositioned so the ports are not crowded with other ships. Service in Luminae was superb. The Skye Suite cabin 2163 is well positioned in the ... Read More
Southern itinerary. Nice time of year to cruise from Fort Lauderdale because many ships have repositioned so the ports are not crowded with other ships. Service in Luminae was superb. The Skye Suite cabin 2163 is well positioned in the "bulge" so limited noise from above and very near the midship elevators. (Other suite locations on deck 12 complained of being awakened by early morning chair scraping noises from the pool deck above. So, if you are a light sleeper considering a Skye Suite, be cognizant of what is located above the cabin). There are no electrical outlet by the bed, so extension cord going across the room is necessary if using a CPAP machine at night. It's hard to believe that the engineers missed that one when designing the cabins. Good entertainment. The crew is happy and there is a good positive vibe all over the ship. The casino has raised minimum table stakes from $5 to $10 so the casino was very empty most of the time. If you enjoy gambling, this most likely is not the ship for you. Busy places on the ship are the coffee bar and the gelato bar. Both are excellent. We are experienced cruisers (76) and honestly had no complaints. We enjoyed the ship and booked a crossing on it in the same cabin for 2020 which is a pretty good indication of our level of satisfaction. Read Less
6 Helpful Votes
Sail Date: April 2019
Firstly I would like to say 'OH MY GOD THAT WAS SO AWESOME'! I cant wait to book my next cruise. Huge thanks to everyone who works on board this ship, just about each and every one of you contributed to our fantastic experience ... Read More
Firstly I would like to say 'OH MY GOD THAT WAS SO AWESOME'! I cant wait to book my next cruise. Huge thanks to everyone who works on board this ship, just about each and every one of you contributed to our fantastic experience and you all deserve a big thank you from myself and my family, in particular our Personal Room Attendant Romeo and also our Head Waiter Peter. They were both the MVP's in our experience. Pretrip Advice You most definitely need at LEAST a 'Classic Drinks Package' and 'Basic Internet Package’ minimum if you are going to enjoy your cruise at all. On average we drank around 8 cocktails and beers each per day (4-5 around the pool area during the day and 2-3 in the evening during and after the shows) and around 4-5 soft drinks and 2 glasses of wine at dinner. Without a drinks package that is going to sting you hard on a 10 day cruise! And remember, on a Drinks Package the only limitation you have is your appetite! Drink as much as you can without feeling guilty at all! The Classic Drinks package entitles you to anything on the cocktail menu priced up to $8 or $9, most standard beers and glasses of ordinary wine. Without the internet you will find yourself pretty much secluded from the rest of the world however the basic internet package is VERY VERY SLOW and forget youtube or netflix, even instagram is patchy at best. The ATM is on Deck 3, you'll need to withdraw wads of cash before Port Calls because the Caribbean Islands are expensive - or at least everybody who lives there has their main priority in life to try and obtain as much out of a cruise passenger as possible and that means inflated taxi prices (expect $10-20 or more for a short journey per person). However if you are paying for excursions you will need less. But the excursions are super expensive so we opted for private or ad hoc tours (we paid our own taxis basically). Dont worry too much about mosquitos, they only really come out around sunset and by then you are on the ship and far away at sea! There are soooo many events and activities happening on the ship from 8am through to past midnight that it is mind boggling to keep up with everything, so have a quick scan of every day's events in advance and choose what you are keen on doing rather than just going around in limbo not knowing whats happening. Download the APP to keep track of everything. And the Attendant will drop off a schedule in the evening so carry that around with you just in case. Smoking areas are on Deck 5 Starboard side (2 areas) and also on one side of Deck 15. There are fantastic kids groups onboard, for teens and also for younger kids. Our 11 year old really enjoyed hanging out with the Kids Club and actually asked to go there whenever he had the chance. You dont need any towels for this cruise - even on excursions you are given towels to use. You only need toothpaste, shaving cream and personal items really as flannels, soap, shampoo and lotions are all provided. Island Tips: Antigua has great beaches but scruffy town and rural areas. Avoid. We spent the day at Ffryes beach but we could ideally have done 2 beaches ($40 taxi ride for 4 of us there and the same back). Barbados has amazing beaches - we spent the day on Pirate Cove and there is a whole stretch of amazing beaches walkable around that area. You can even walk there from the ship! We also did a Turtle and snorkelling session ($80 for 4 of us). Taxi there and back was $16 each way for 4 of us. St Lucia has no great beaches to speak of, we looked. It's also really shabby, we did however do the mudbaths which was interesting (but it smells!) - skin felt great afterwards. If I went back I would probably do a hike or see the rainforest or something, a driving tour is a bit dull as it's a bit shabby generally everywhere and the Pitons are nice to look at for around 20 minutes. Tour cost through Viator $170 for 4. St Kitts has some great beaches and is a stunning looking island - we went to Cockleshell Bay which was lovely and has 2 beach bars - we had lunch at one of them which was pretty decent. Taxi was $40 each way for 4 of us. St Kitts and St Maarten and well worth a repeat visit. St Maarten was our favourite island - it is really nicely developed and has amazing beaches - we went to Kim Sha beach, there is a nice restaurant there too (The Green Room) but we could have also gone to Maho Beach to see the airplanes landing which we missed unfortunately. Decks There are 16 decks on the ship or really only 14 that can be used (Theres no deck 13 and no deck 1 available to public). Most of them are stateroom levels but the ones we used the most are levels 3, 4, 5, 9, 14 and 15. The ship seems huge on arrival, especially if you haven't been on a cruise before but you quickly discover the areas you prefer. Deck 2 is the debarkation deck for exiting the ship during the Port calls. The nice thing about coming back from Port Calls is that Celebrity are on hand with fresh cucumber water and iced towels. They issue all guests with ship cards which basically act like a form of ID and also credit cards - so anything you buy gets scanned on your card and also it is used to verify your identity on port calls. DO NOT LOSE THIS - IT IS BASICALLY YOUR MEANS OF PAYMENT and the only thing you really need aboard ship. Deck 3 has the Guest Services and Excursions Desks as well as half the space dedicated to the Opus dining area which is where we had our evening meals. A band or musicians are usually based by the central elevator locations playing anything from classic rock tunes to upbeat disco tunes to jazz or violin, sometimes they have a DJ but it's the bands in the evening who are the pick of the music in the Grand Foyer. With the lifts whizzing up and down, the band playing, the terraces bustling and the shops and restaurants jostling for space it does seem very elegant and exciting, particularly at night. Deck 4 has the upstairs of the Opus dining area and the Theatre lower seating levels mostly. Then there is the Martini Bar and the Casino! Cellar Masters is a quiet wine specialty seating lounge. There is a shop promenade where you can purchase things like alcohol and clothing. The conference centre was holding an art exhibition and the Celebrity Central was where they had some games, quizzes and small events. Deck 5 is where you will find most of the specialty restaurants, the World Class Bar, Photo Gallery, Boutique shops and the top entrance to the Theatre. There is also the Ensemble Lounge Bar and a Coffee Bar area called Cafe Albacio. On Decks 6-10 there isn’t anything really other than the Hideaway (a place to sit in quiet) and the Library (free books to read). Deck 12 is the Spa and gym (they have free Saunas as part of the gym - wish we could have gone!) Deck 14 is the Pool Deck with 2 pools and a handful of jacuzzis, and the Ocean View Cafe where a buffet is served throughout most of the day and pool bars where we spent half our time. The Sky Observation Lounge is also where they have Karaoke and some Silent Discos, it is a nice generally quiet bar most of the time. There is also an Indoor Solarium pool mainly for adults with jacuzzis too. The main pool deck is a bit of an annoyance - people tend to think they can reserve their decks chairs close to the pool by leaving a peg on the chair and bugger off for the day. This really annoyed us. They need to implement a no peg rule. Deck 15 has seating around the overlook to the pool, a burger grill and some bars and the kids zone is based here. The best part of this deck is the back of the ship The Sunset Bar where the view is spectacular for sipping cocktails and the Lawn Club where they do an outdoor cinema some nights Theres a basketball court at the front but it’s a bit of a novelty item. And of course right at the top is deck 16 but its pretty boring up there as it’s just a sun lounging deck really and a place for special events like weddings. Read Less
1 Helpful Vote
Sail Date: April 2019
Amazing first cruise - room 1623 spotless and fantastic housekeeping team. Dining staff were always happy and respectful and couldn’t do enough for us. Spotless ship, amazing entertainment and couldn’t fault a thing. Room 1623 ... Read More
Amazing first cruise - room 1623 spotless and fantastic housekeeping team. Dining staff were always happy and respectful and couldn’t do enough for us. Spotless ship, amazing entertainment and couldn’t fault a thing. Room 1623 - previous reviews state tv issue not being in front of bed, but in front of sofa... the tvs turn using clips at the back, so can watch in bed if you want to! Food excellent, and would book again tomorrow. Excursions were great, and easy if you want the no hassle approach, although I’m sure cheaper if book independently, but that’s a personal choice. Dress code - not ott, but was nice to dress up in the evenings, but not feel uncomfortable. Plenty of bars and seats and we never struggled for a sun lounger even on sea days. Towels always well stocked and clean. Pool staff worked non stop. Memorable experience and will book again. Read Less
1 Helpful Vote
Sail Date: April 2019
We enjoyed everything about this cruise. The staff were amazing, ports were fun and the ship was beautiful. We had wonderful weather and we found all the ports very easy to navigate. We opted to do beach trips on our own and even ... Read More
We enjoyed everything about this cruise. The staff were amazing, ports were fun and the ship was beautiful. We had wonderful weather and we found all the ports very easy to navigate. We opted to do beach trips on our own and even though our son is in a wheelchair we found the taxis in each destination very easy to use. Our accessible cabin was very roomy and our stateroom attendant Nike was so efficient and accommodating. He made lots of fun towel animals for our son and left us beach towels each night on port days which was so helpful. The food on the ship was superb - for the entire cruise we chose to have a meal in the main dining room Opus and then the next night we would go to a speciality dining restaurant. In Opus our waiters Agus and Charles were fabulous, so quick, kind and smiley. All the speciality restaurants were great too - Qsine was a lot of fun, food in Tuscan was very good and Murano was up to scratch too but our favourite was the lawn club (thank you Goran). Ocean view was always clean with lots of choice. Buddi at breakfast time was such a delight and so kind to our son. We found the classic drinks package more than adequate and there wasn’t any problem getting a drink around the pool in the afternoon. We participated in some of the family activities hosted by the kids club and my son really enjoyed them. Patti and her team were so lovely and friendly. Noah loved meeting the Easter bunny at the Easter carnival and water games were a lot of fun, Entertainment was geared more to the adults than the children but we loved the production shows - Elysium was just amazing! We also had a lot of fun going to game shows hosted by Stephen (great tache) and Peter and we enjoyed listening to live music around the pool. My son really enjoyed the silent disco which was a new experience for me too! The staff in the shops were lovely. The ladies in Tiffany & Co were very helpful and Sergio in the art gallery was so sweet. The only negatives I can think of is that they could have done with cranking the air con up in the gym and we had problems initially with getting the Californian Chardonnay in Opus on our first night but other than that it was perfect. We met lots of lovely, kind people on the ship and we would love to go on another celebrity cruise in the future. Read Less
4 Helpful Votes
Sail Date: April 2019
We chose this cruise because we wanted to see the ABC Islands and it did not disappoint. The Refelection is a beautiful ship. We had great weather, calm seas and the food and staff were wonderful. Passengers were frientdly and ... Read More
We chose this cruise because we wanted to see the ABC Islands and it did not disappoint. The Refelection is a beautiful ship. We had great weather, calm seas and the food and staff were wonderful. Passengers were frientdly and interesting and came from all parts of the world. The entertainment on board was excellent - great shows with talented singers and dancers. There was also live music throughout the ship every evening, which made for plenty of great nightlife. The islands we visited were great - Grand Cayman, Aruba, Curacao and Bonaire - beautiful beaches and shopping. Bonaire was great for snorkling and scuba diving. We also stopped at Cartagena, Columbia which was great fun. We took a shore excursion with Celebrity which included a tour of the walled city and a wonderful boat ride with lvie music, drinks and entertainment. Overall we would highly recommend Celebrity. This was our 6th cruise with them and we will definitely contineue to cruise Celebirty in the future! Read Less
3 Helpful Votes
Sail Date: April 2019
I give the Celebrity Reflection a 98% positive report. It was refurbished 2018 and now looks like brand new. They did a great job. We do not do the dining rooms any more, just the buffets. Ramesh, the head chef, was awesome. Anything you ... Read More
I give the Celebrity Reflection a 98% positive report. It was refurbished 2018 and now looks like brand new. They did a great job. We do not do the dining rooms any more, just the buffets. Ramesh, the head chef, was awesome. Anything you wanted he will take care of. He always asked if everything is good. No it was not good, everything was fantastic. The food on the buffet was excellent each and every day. Choices were abound. Everything we ate was delicious. (Take notice Celebrity Edge. There the food was never any good) On the Reflection, Tables were kept clean of dirty dishes FAST! Sometimes just eating the last item on the plate and they were right there taking it away. The ice cream was excellent. So many different flavors each day. Spotless, always cleaning any mess right away. Those that clean the tables were so wonderful and nice. Always a nice smile and a little conversation. Only one looked like she did not like her job, our room steward was one of them, did as little as she could. One bar server for the buffet was Muhammad, you would think he was doing this for years. He was the “new guy”. Started in February. He was awesome. Right on the ball. A great smile and a great person. So comfortable with his job and always made us feel welcome. What more could you ask for. He was wonderful. Another person was a bartender at the Passport Bar, Sreejith. I like a drink made a specific way. 5 different items with a specific amount of each. After making it once. No need to tell him how the next time. What a wonderful person, a smile always and very friendly. All three of these people are excellent assets to the Celebrity cruise line. They all deserve to be recognized by Celebrity for the great jobs they are doing that reflect the cruise line. Now for the entertainment. This was an 11 day cruise. Every show was excellent accept one. There were three women to do Motown and they destroyed every song by doing it their way and screaming not singing. Ballads were screaming and jazzed way up. Half the time you could not even recognize the song. The live band was fantastic, the Celebrity singers and dancers were excellent to say the least. They had one production called MAXX. Had no idea what that would be. It was awesome and we enjoyed it from beginning to end. The energy put into these productions is amazing. Choreography was excellent. Timing was suburb. The lead woman vocal had a voice that was unbelievable. She sang some Broadway songs and was superb. The very last day were 3 men doing Motown, called themselves HORIZON and THEY WERE fantastic. Energetic, funny, excellent voices and songs. Got the audience up, singing and dancing right at the seats. Most of the crew was very nice. I do not want to get into that. We had state room 3174 and it was in an excellent location. Ocean view. Only two major complaints about the room. No shelves, none and only three drawers. Check out the picture. They could have easily made six drawers instead of only three deep drawers. You have no need for deep drawers. On the right side of the desk table they could have easily put shelving. We put things on the window sill and on the desk. Tiny desk. But if they had shelves next to it you could have put the books on it instead of the window sill to make some room to read the daily items. The “head” (Bath room) was very nice. The shower was excellent. Water got hot for the shower almost instantly. Large and comfortable to shower in. No plastic drape “to stick to you”. I totally recommend this ship for a comfortable and excellent cruise to enjoy. So bon voyage! Enjoy, Happy Cruising! Read Less
5 Helpful Votes
Sail Date: April 2019
This was our 17th cruise and the 6th on Celebrity. We are completely appreciative of the job that Celebrity does making each trip special. The staff on the Reflection was exceptional and exceeded all of our expectations greatly. ... Read More
This was our 17th cruise and the 6th on Celebrity. We are completely appreciative of the job that Celebrity does making each trip special. The staff on the Reflection was exceptional and exceeded all of our expectations greatly. Our Room Attendant Dedy was superb. Was thoughtful, respectful and very efficient. Our waiters and assistant waiters, Jessee and Arnold were also terrific. They helped to make our cruise memorable. The entertainment was good, but I felt it had been better in previous years. The live music onboard was very good and we enjoyed most night going to the theater, then listening to whatever music venue was available. Our Cabin was immaculate as was the restaurant and common areas. We had been on most of the excursions before, so we enjoyed the time we spent in each town exploring the culture. Our Cruise Director Eddy Jenkins was good. As was his Activities Manager Pete. The food was wonderful. A good mixture of different offerings each night to keep even the most finicky palates satisfied. The Ocean Grill was good and a large variety was offered there each and every day. All in All we are very loyal to Celebrity! I can't think of another cruise line that does it any better! Read Less
2 Helpful Votes
Sail Date: March 2019
Usually we cruise RCCL but decided on Reflection to try a 10 day itenerary that suited us.We arranged our entirer vacation through Celebrity. Precruise hotel was overrated and pick up arrangements made by Celebrity from hotel to pier ... Read More
Usually we cruise RCCL but decided on Reflection to try a 10 day itenerary that suited us.We arranged our entirer vacation through Celebrity. Precruise hotel was overrated and pick up arrangements made by Celebrity from hotel to pier was a disaster. Driver was late! Very late and we received no info at all. We arrived at the pier and boarded barely in time for the muster drill! Missed out on all the fun of embarkation days photos, party mood etc.Huge disappointment that naturally had an impact on our entire cruise vacation. Our first impression of our cabin was horrific. Not properly cleaned so we had to complain about this first hand. Everything taken care of, but seriously bad. Overall impression of ship was good but no wow effect involved - compared to previous cruise ships. But very clean and shiny everywhere. Our nice balcony cabin was enjoyed on sea days. On all port days, there was maintenance carried out on life boats right below our balcony from early morning! Dust and cleaning fumes made it impossible for us to use our balcony during port days. This was brought to GR attention who apologized, but this also made a huge impact to our cruise happiness. Dining was not a hit in MDR. The food was mediocre in comparison with RCCL in our opinion. Unseasoned and tasteless. Nicely presented however. Sommelier never managed to poor our wine in time for the meals arrival. Only on the last night she managed this. Classic beverage package lacking info on what beverages actually were included. Bartenders seemed stressed and overworked. Entertainment in theater was fine but not great. Musicians and singers onboard however, were outstanding and we enjoyed them very much. Excursions were good, but lacking organising on land for guiding guests correctly. Service in ports prior to reboarding ship was nice, offering cold cloths and drinks is a nice gesture and superior to Rccl. Specialty restaurants cover charges are way overpriced. Tried Murano and liked it but still think cover charges were too high. When disembarking back in FL we lacked information for post cruise pick up arrangements. A massive crowd of confused guests and no organisation made us feel uncomfortable. Travelled as a youthfull happy couple +60, experianced travellers and cruisers. We will not choose Celebritiy again. Sorry. Read Less
Sail Date: March 2019
We chose this cruise because of the itinerary. We had not been to St. Lucia. This cruise was port heavy with 5 in a row. However two days at sea on the way down and 2 days on the way back. We were with another couple who had not sailed ... Read More
We chose this cruise because of the itinerary. We had not been to St. Lucia. This cruise was port heavy with 5 in a row. However two days at sea on the way down and 2 days on the way back. We were with another couple who had not sailed with Celebrity before, This was our fifth cruise with Celebrity.We flew to Ft. Lauderdale and had a day to explore in the city. We went on the Jungle Queen tour and it was great. We stayed at the Fairfield Inn. Embartation was really smooth no problems. We booked two excursions with celebrity, two with Shore excursioneers, one with Glory tours in Barbados and golfing in Barbados. All the ports wer good. Barbados was the worse with a very long pier and long lines. Ship was a little late getting cleared. Best Cruise director and activities director we have ever had. Eddy, Pete. Bradley and Stephen. The entertainment was excellant had two production shows and the rest guest entertinors. We did not do any specialty dining. We had early seating in main dining. Our wait staff Randolf, Devon Mahir and Rakesh were great. Food was good as well as the buffet for breakfast and lunch. St. Marteen excursions. My wife and iI did the flavors of St. Mrteen tour. There were twelve of us and it was great. Stopped at 3 local Restuarants and had eats at each. We also toured the whole island. It was well run. Would highly rcommend this tour. This was booked through Celebrity. Our friends had booked the double decker bus tour. There were alot on this tour and it was crowded They had to sit it a seat that was facing backwards. Kind of disappointing. This was also booked though Celebrity. St. Kitts we booked the scenic railway tour. This was also through Celebrity. It was good and would recommend to do this. Free drinks. Barbados the wives booked a private tour with Glory tours and really likes it. Would use Glory tours again. The guys went golfing at the Barbados golf club. They have a ship special for $90.00 usd for clubs and cart. Not a bad course. It will cost you $100.00 round tripand wil take about 30 minutes to grt there so give yourself time. St. Lucia was with Shore excursioneers. We did the tram in the rainforest,Alex our gude was very good and entertaining. The tram is open sided but goes and a slow pace. Would recomend this. St Johns Antiqua was also bokked throuh Shore excursioneers. We went to a pieaple plantation, visit a house that was like a museum and the to a beach for lunch and entertainment. It was fine. Debarktation was fine however once you got off the ship there wer lines waiting to go through customs only 3 agents working seemed like they could have been more. Along walk so if you get out of brath or need help get wheelchair,We were flying out the same day so we selected the valet service with Celebrity. They will do your boarding passes and luggage tags for you so you do not have to find your luggage all you have to take off ship are your caryy on so you can leave ship sooner. When you get to airport all you have to do is go to security. They charge you $25.00 pre person plus the airlines bagaage fee. To us it was worth it. Great cruise and great Cruise line. We have been on the Equinox the last two years and the Reflection did not dissapoint us. Read Less
3 Helpful Votes
Sail Date: March 2019
Itinerary and ship! Boy were we disappointed in our cabin! 3119. Not sure anyone would know what was was above the ceiling until you were there. We complained to room steward and then management and then guest services. Apparently ... Read More
Itinerary and ship! Boy were we disappointed in our cabin! 3119. Not sure anyone would know what was was above the ceiling until you were there. We complained to room steward and then management and then guest services. Apparently we weren’t considered an emergency move, which was requested after second day. Such an expensive “sleepless” cruise....so disappointing. Other than our cabin, Everything else was grand! Room steward was ok. If you have classic pkg don’t bother martini bar...they won’t serve you without the extra $4 charge. They only use the 3 oz glasses..not 2 oz classic pkg size. But yet when making martini they throw away the other oz...lol. Such foolishness. Dining was good. Specialty dining Qsine was amazing. Make sure towels are in room the night before port days or you will have to go get them yourself on pool deck!! Such a pain, not significant really just another thing to do when everyone is trying to get off the ship! Read Less
Sail Date: March 2019
We have cruised many times before, but never to the Caribbean. We chose Celebrity for the all-inclusive drinks and great service and previous experience of cleanliness of their ships. We flew to Fort Lauderdale on a crowded British ... Read More
We have cruised many times before, but never to the Caribbean. We chose Celebrity for the all-inclusive drinks and great service and previous experience of cleanliness of their ships. We flew to Fort Lauderdale on a crowded British Airways plane where my husband and I could not even sit next to each other - and the alcohol ran out 4 hours into the flight! It was a long and uncomfortable 10 hours. Fortunately, the B Ocean Resort where we stayed for one night was great, the room was clean, big and had great views of the beach. Our package meant we had to buy our own transfers and a Yellow Cab was just $20. The next morning was hassle free, we checked out of the room then used Uber at $8 to get to the port for just after 11 a.m. Check-in was fast and efficient and we were able to relax in the sun on the pool deck whilst our room was prepared. The ship was in they exact style of Eclipse and Silhouette and, although busy, we never had a problem getting a table in the buffet or a sun lounger on deck. The cleanliness was not as on-point as previous sailings, however, the public loos were often messy and had run out of hand cloths. Previously, attendants were in the toilets constantly but not so on this sailing. The entertainment was mediocre and very much tailored to the American audience with several American comedians. There were only 2 "crew" shows which was a shame as they are excellent. We didn't see much in the way of activities, but that is our preference. Drinks on the Classic package were great but sometimes there was a long wait at the bars - they badly needed more servers. Our dining experience wasn't the best either, as a table of 2, we seemed to be low priority and were often kept waiting - but we didn't mind, we were on holiday! In fact, our waiter was so pre-occupied on the last night, we started to walk out until he noticed us and chased us down the restaurant to say goodbye! The food, as always, was excellent - hot and tasty and we had the best "surf and turf" ever (we ordered the steak separately, mind on lobster night!) We didn't try speciality dining, as we were satisfied with Opus dining room. There were staff constantly trying to sell the dining packages, but it was not as bad as previous cruises. Our cabin was comfortable and our steward did well, but I did notice after a couple of days that the drawers in the bathroom hadn't been cleaned out and had hair and dirt inside - so perhaps his attention to detail wasn't as good as it should have been. Ports:- Antigua, we did a private bus tour, a real bone-shaker but an unforgettable experience and a great way to see the Island. Barbados, we pre-booked snorkeling with turtles on the catamaran cruise. This was a superb way to spend a few hours in the afternoon - it wasn't over-crowded and the staff were amazing. We had a fantastic time, swam with several turtles, took a catamaran ride up the west coast with unlimited (alcoholic) drinks, we stopped at a beautiful beach for a swim and sunbathe, and then back to shore. We would certainly recommend this value-for-money excursion. St Lucia, we walked to a beach but it was very windy and the sea was rough - it was quite a long way. We got a water-taxi back to the ship. St Kitts, we just took a walk around the port for shopping which was great! St Maarten, we walked from the ship to a beautiful beach (about 10 minutes). We paid $20 for 2 sun loungers with parasol, private locker, washrooms, and 6 beers! We didn't move very far that day, it was great and the water was lovely to cool off in! Fort Lauderdale, we did the air-boat excursion before our early evening flight, which was a great way to spend a few hours. There was a bit of a queue retrieving our luggage in the port, but once on the coach all ran smoothly. The day was spent watching alligator and big-cat presentations, then a ride on the air-boat (we were disappointed we didn't see any wild-life!) There was a bit of a mix up on the coach going back to the airport, the driver was taking off the wrong bags at the wrong terminals. I hope everyone got to Miami airport ok with the right luggage! Our night flight home was a different experience for the crowded outbound flight, there was space and drinks! We loved our Caribbean cruise and will certainly be back, probably on Celebrity, but we will pre-book our seats on the aeroplane, for sure! Read Less
Sail Date: March 2019
A belated 70th birthday celebration for both of us. We picked this cruise for the islands it was visiting. Only complaint was the wind on deck 15 the first two days. The rest of the cruise had some great weather and smooth sailing. Ship is ... Read More
A belated 70th birthday celebration for both of us. We picked this cruise for the islands it was visiting. Only complaint was the wind on deck 15 the first two days. The rest of the cruise had some great weather and smooth sailing. Ship is very nice,cabin was good...enjoyed morning coffee on the balcony. Food was great,if you were hungry it was your own fault. Our head server was awesome,one of the best we have ever had. He took very good care of us and his suggestions were on spot. Entertainment was awesome, we were never disappointed in any of the shows we attended. We enjoyed dancing and listening to the great music that was provided. The house band was great. It's a pleasure to have live music for dancing. Our cabin steward was great, he keep our cabin in top shape and we enjoyed seeing the little chocolates when we returned each evening. I other words we had a great time. Read Less
1 Helpful Vote
Sail Date: March 2019
We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our ... Read More
We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our concierge class cabin 1210, was excellent, with very comfortable bed and plenty of storage space for clothes, cases and other items. The balcony was excellent, with very comfortable loungers with foot stools. The ship itself (Reflection) is in excellent condition, very well maintained to high standards, it is clean, bright and safe. The crew, were all excellent, friendly, attentive and professional, our cabin steward, was amazing and took care of everything we wished for. Entertainment was very good, albeit 'toned' down somewhat, in particular the comedians, for a family audience. We were impressed with the overall ambience of the ship, with pretty much everyone onboard, being super friendly, polite and considerate of everybody around them. No louts, loudmouths or intimidating groups - which we were very pleased about. We went on a number of excursions, including Snorkel and Kayak, Mount Gay rum tour (I am a big fan and it was great), beach tours and plenty more. All was well organised, safe and stress free. All in all, this was a fantastic first cruise experience, which I can highly recommend to anyone who is not so sure it is for them. Read Less
3 Helpful Votes
Sail Date: February 2019
The OPUS main dining room was not well organized from the taking of table orders to getting your food. Tried twice in OPUS and final cruise night was worse than first night. CAFE DE BACIO was very good. The Oceanview Cafe had lots of ... Read More
The OPUS main dining room was not well organized from the taking of table orders to getting your food. Tried twice in OPUS and final cruise night was worse than first night. CAFE DE BACIO was very good. The Oceanview Cafe had lots of great choices and themed dishes. Our cabin steward (Oki) was excellent. Smiling, pleasant and always working hard. The swimming pools were very nice and it was nice to have an adults only solarium. The pool butlers worked hard making sure used towels were gathered and fresh ones replenished. They were always looking after us to make sure that we were hydrated at all times. The unfortunate part was the timing of the late shows. After a full day of activities, bedtime was calling us. The crew was amazing, enjoying their jobs and always welcoming us wherever we went. Very windy and choppy at times that made us look like drunks on the ship and we only had the premium non-alcoholic package. A very pleasant time cruising with Celebrity Cruises and will do so in the future. Read Less
Sail Date: February 2019
We boarded the ship in record time. The Reflection has the Celebrity App. I used the Express Pass with my phone. They just take your passport ,credit card, take your picture & you get your cabin card. The cabin was great, ... Read More
We boarded the ship in record time. The Reflection has the Celebrity App. I used the Express Pass with my phone. They just take your passport ,credit card, take your picture & you get your cabin card. The cabin was great, regular veranda cabin. The attendant was great. I left my phone charger at the hotel & he let me barrow his! My husband also developed a rash from head to toe from the chlorine in the sheets & he helped get plain sheets & linens without bleach. Within 3 days he was clearing up. I also came down with 1 of the worst respiratory tract infections I have had in 6 years. I was healthy when I boarded & within 5 days I was in bed. Why do people come on a cruise sick??? Pretty much did me in for the rest of the cruise. We went to a couple of shows & the 1 with the acrobatics & it was great. The singer & dancers were struggling with their songs. The bars were hit & miss. I got a drink in the sky lounge I could not drink, it was that bad. The dining room was great. We had to go get our time changed (even though my TA confirmed early dining) we were assigned late dining. 2 waiting lines and an hour later & we had early dining. The wait staff were great. They really need more wine stewards. Ours just couldn't keep up with the demand. The last 3 days they ran out of Evian water. How does a ship this size let this happen! Someone is not doing their job! Tortuga snorkel tour was canceled due to ripe tides. I really couldn't get out much I was too sick! Getting off was fine. We got early departure & had to go through customs. Just the week before on the EDGE there was face recognition. Don't know why they aren't all that way.. Same terminal! Read Less
3 Helpful Votes
Sail Date: February 2019
This was our 2nd cruise on Celebrity and on Reflection. We flew out of snowstorms in Mpls. into sunny and warm weather in Ft. Lauderdale the afternoon before the cruise. We booked a ride through the hotel (Best Western Cruise port) to the ... Read More
This was our 2nd cruise on Celebrity and on Reflection. We flew out of snowstorms in Mpls. into sunny and warm weather in Ft. Lauderdale the afternoon before the cruise. We booked a ride through the hotel (Best Western Cruise port) to the ship and also prepaid to have them meet us after the cruise to take us to the airport. It was a breeze! The hotel was fine for one night. Nothing fancy but convenient. We arrived at the dock and did not have much of a wait at all and before we knew it we were on board with our glasses of champagne, Big Smiles and heading to the pool! Nice to have carried on our swimsuits! We were on board early enough to enjoy some sun time before having lunch. Having been on The Reflection once before, we knew the layout of the ship and where "our cabin" is located (same cabin as before). Very easy ship to navigate. The ship is Always being cleaned. Our cabin was clean, spacious and had the extra bonus of having not just deck chairs, but loungers too. A shout out to Hasip - our room steward - who was exceptional! We had Anytime Dining. I tried to make daily reservations prior to boarding -- on Celebrity's website), but it did not "take" except for the first and last day of the cruise. We tried to get a specific time for the other nights so that we would get the same table and servers, but the maitre d' said to just come when ever we want. It was not as efficient as when we were on Reflection a year and a half ago in the Mediterranean. We were able to have the same time each night and after the first night we did not have to wait to be seated -- we were able to just go to our table. On this cruise we did, however, sit in the same area every night and had the same servers. A Big Thank You to our Wonderful Dining Staff -- Russel is Top Notch! "By one get one free" and Always Attentive. Diego helpful and attentive. Randy - Great "wine master". The food in the MDR was mostly very good. Portion sizes varied, so we usually both got an appetizer and one to share. During sea days we had lunch in the MDR. The portions seemed to be larger during lunchtime. We ate breakfast a few times in the MDR and the rest of the time in the buffet. It would be nice if they had some variations in the breakfast items in the MDR - like a special of the day. But the food was always good! We enjoyed the buffet for breakfast and the lunches on port days when the MDR was not open. Lots of variety in the buffet for both breakfast and lunch. Freshly made and good quality food. I enjoyed the ship made ice cream Everyday after lunch -- YUM! Even better with a special topping of Kahlua ;) We had the Premium Beverage package. It is really nice to be able to order almost anything you want and not worry about extra costs. There were a few wines that were higher, and of course any flights, etc. that are not included. We discovered a drink that became our pool favorite - French Caribbean. We found that the quality of drinks did not seem to be the same throughout the ship. We specified we had the Premium Drink package and to use Top Shelf liquor, but don't think they always did it, especially at the pool bars when the poolside staff took the order. When we went to the poolside bars, I think they did tend to give us the Top Shelf liquor. Issac is an exceptional bartender (near the Theater, and on the last sea day saw him at the pool bar). Of course, the Martini Bar is fun and always good! Miss it already! This cruise seemed to have a majority of elderly folks on board. I think Celebrity must have correlated the daily entertainment towards the majority. We really enjoyed the shows in the Theater that the Reflection Team and musicians put on. The guest entertainers were OK, but I would not pay to go see them at home. There did not seem to be a lot going on if you did not gamble or go to an art or jewelry show or auction. The pool music was always good. Service --- GREAT! The staff on Reflection is exceptional in their service. Always a smile and hello when you meet them on the stairs or hallways. Before dinner, the Martini Bar did get a bit busy and service was a bit slower -- but we weren't going anywhere :) Happily! Ports: We bought 2 Shore Excursions through Celebrity (when they had the really good sale). We did not do a shore excursion when we were in Ft. Lauderdale. We walked around quite a bit up and down the street where our hotel was located, just enjoying the warm weather. Once on-board we stayed on-board - enjoying Reflections hospitality :) Grand Cayman: We tendered here. Had a bit of rain that did not last long. We walked to a beach that was South of the cruise ship. A nice walk 2 12 miles (approx.) each way. It was warm and sunny. The beach was mostly for snorkeling, but there were some sunbathers as well. A bit rough to swim. We did a Tour of Cartagena, Columbia through Celebrity. It was interesting and our guide was very informative. A very enjoyable tour. It was both a bus and walking tour. Our next stop was Aruba. This was an overnight, which was a lot of fun. We were fortunate enough to be there when they had the Big Carnaval Parade (8 p.m. to 2 a.m.). After dinner, we walked a long way down the street that runs along the water, where people were lined up waiting for the parade. It was so much fun to see all the local folks with their own tents, lights, food, drinks and music. It was definitely a Big Event. I think everyone on the Island was there! We felt completely safe the whole time. Lots of families, children, parents and grandparents. I watched a couple hours of the parade before retiring back to the ship. The next day we took a local bus to Eagle Beach. The bus was very convenient ($2.50 per person each way). We rented 2 loungers for $10.00 each. We were early enough that we were able to get one of their free huts (bamboo type large "umbrella". If we wanted to, we could rent a beach umbrella for $25.00. It was a very nice beach, lots of soft sand and fairly warm water. This is the first time we had wi-fi, so it was nice to send a couple photos home to the "kids". Our next stop was Curacao. We just did a lot of walking and exploring, Very pretty bridge and buildings and friendly people. Had a little bit of rain, but then the sun came back out and really made things steamy. Bonaire was our last port of call. We took a Double Dip Snorkeling Tour through Celebrity. The boat picked us up right at the pier where Reflection was docked. Could not get any more convenient than that! We went out to the smaller isle near the ship. The crew on the Seacow was Wonderful. Personable and helpful; reassuring for nervous snorkeling novices. The waves were a bit rough, more-so than normal. The water was colder than we expected, so we were shivering when we got out of the water the first time. We were fitted with fins and told how to put on and fit our masks. We were given signs if we needed help or were OK. We were split into 3 groups and had 3 guides. Our guide pointed out different fish and a turtle, diving down to point and then coming up to talk about what it was she pointed at. Always making sure everyone was OK. After getting back on the boat the first time we warmed up a tiny bit and got back in the water for a little shorter time to see some more. This was a very good excursion to go on and I would highly recommend it. After the 2nd snorkel we were treated to rum punch :) It was another good day! My only complaint was that the time on Bonaire was limited. I think all aboard was 3:30. So, after our snorkeling and going back on board to eat lunch, there was not any time to explore the town. We did, however, take a Quick walk through town prior to the snorkeling. Read Less
5 Helpful Votes
Sail Date: February 2019
An enjoyable eleven-night Southern Caribbean cruise! Our trip began in Tallahassee on February 17th as we drove to Ft. Lauderdale. We stayed at the SpringHill Suites in Dania Beach (a 10-minute drive to the port) and was disappointed in ... Read More
An enjoyable eleven-night Southern Caribbean cruise! Our trip began in Tallahassee on February 17th as we drove to Ft. Lauderdale. We stayed at the SpringHill Suites in Dania Beach (a 10-minute drive to the port) and was disappointed in the hotel as the check-in process was unorganized (a long list of people waiting for rooms) and there was no hot water for our morning shower. The hotel, as well as several others, is in a great location, surrounded by various stores and restaurants. We had a fantastic dinner at the nearby Moonlite Dinner. You definitely will not go away hungry! For the convenience, we parked at the port - $15/day. Since the Celebrity Reflection was docked at newly renovated Pier 25, we chose to park in the mid-port garage after dropping off our luggage at the pier. We arrived around 10:30 a.m. and check-in was very organized and a pleasant process. We boarded the ship a little after 11:00 am. Southern Caribbean Cruise The Reflection, the largest in the Celebrity fleet, is a beautiful ship and was clean and well maintained. We stayed in cabin 9225, a veranda room. The room was well maintained and outstanding service was provided by our Cabin Attendant (Romeo)! He was very friendly and was always asking if we needed anything. The food in the Main Dining Room was average at best, as the menus did not provide many desirable options for the main course or for dessert. Service was slow and many evening dinners took three hours to complete. While early dinning began at 5:30 p.m., the dinning room always seemed to open a few minutes late and staff never seemed prepared as they were always finalizing dinner setup. Several nights it took over 40 minutes for the first course to arrive after the waiter took our order. If you wanted refills on water or iced tea, you had to ask. However, service from the wine sommelier was excellent. The highlight of our dining experience in the main dining room was the great conversations with our table mates, three couples - two from near Overland Park, KS and a couple from near Harrisburg, PA. There was never a dull moment at our table as the conversations were intense, focused on “fun” topics and generated great laughter! We did elect to purchase the four night speciality dinning plan for $149 per person. Two nights we chose to have dinner at the Tuscan Grill; as usual, it was excellent. What could be better, great food, great service and a beautiful sunset to enjoy! We also had dinner in the Lawn Club Grill and at Murano’s. Service and the food did not disappoint at either venue! Food at Murano’s is contemporary French in an intimate setting. While we really enjoyed both dinners, our favorite continues to be the Lawn Club Grill. We also found the food and service in the Ocean View Cafe to be very good and we enjoyed having breakfast and lunch there on most days. The AquaSpa Cafe also offers a lighter, healthy alternative for breakfast and lunch which we found to be a very good option. While I have been critical of the entertainment on recent Celebrity cruises, we found the entertainment on the Reflection to be very good. Our favorite shows were: Jesse Hamilton Jr. (entertainer), Bobby Borgia (magician), Lorraine Crosby (vocalist), Jason Neistadt (impressionist), and the Production Shows: Broken Strings and Euphoria - all were excellent shows. The singers and dancers in the production shows were impressive and extremely talented. The seven piece orchestra, lead by Big Mike, was fantastic! On sea days, I enjoyed attending the four presentations by Cruise Director Eddy Jenkins covering topics such as 10 Things You Don’t Know about Music, 10 Thinks You Don’t Know About Art, 10 Things You Don’t Know About Wales and 10 Things You Don’t Know About Crew Life. I also enjoyed attending the Beyond the Podium presentation by Paul Cirillo on the Universe and Cosmic topics and presentations by Doris Welch on Ocean Life - Whales and Turtles. In my reviews, I always like to include tips and advice on how to make your next cruise more enjoyable. Below are a few thoughts: 1. Make it a point to make new friends on the ship. I suggest that you talk to as many people as you can in the halls, in the elevators, at the bars, and at the pool. Even if you just ask them how the cruise is going, you will be surprised how people like to talk and share their experiences. I had some great conversations we folks from Germany, Finland, England, and Canada on this cruise. 2. When you are on a cruise, just be prepared for the shrinkage in your clothes caused by the salt air! Apparently, several days at sea in the salt air on a cruise ship will make your clothes shrink considerably. I have been told that spending some time in the gym and taking the stairs helps with this shrinkage issue. 3. When my wife and I cruise, we each take a large suitcase and a backpack. We always distribute our clothes between the suitcases and the backpacks in case one of the suitcases is lost or delayed in arriving. While this has never happened to us, we have witnessed a full cart of suitcases rolling off the pier into the water in Vancouver and numerous carts of suitcases getting soaked in Sydney. Our backpacks are our carryon bags and we always pack enough clothes, medicines, and toiletries to survive for a couple of days until our bags arrive if they are lost. 4. When printing out the cruise bag tags, I always print a few extra copies and place them in the outside pockets of the suit cases in case the bag tags attached to the bags get lost. It just makes it easier for the luggage to get to your room. 5. Travel insurance - this is not an easy issue. I have found that most health insurance plans do not cover you when you are in a foreign country. While having insurance to cover your trip costs if you have to cancel your trip is a plus, I believe the real issue here is the health insurance issue. We always purchase travel insurance. When cruising nearby (Caribbean), I normally purchase the insurance provide by the cruise lines. However, when going to Europe or other destinations, I normally purchase travel insurance with increased coverage limits. I focus on the medical coverage and the coverage limits for medical evacuations. I have found that the cost for medical evacuations can easily exceed $50,000. I highly recommend that every traveler research this issue online and know the limits of your health insurance. On our last two sea days we had some additional excitement on board due to an unfortunate event where a crew member had a severe medical condition and had to be evacuated from the ship. The ship had to divert to Jamaica so the crew member could be flown to Kingston for medical attention. The Captain did a good job in keeping the passengers informed. About 50 miles off the coast of Kingston around midnight we were met by a Jamaican Coast Guard helicopter and the crewman was hoisted aboard the helicopter. The helicopter crew, the Captain of the Reflection, and the many crew members onboard the Reflection involved in this complex operation are to be commended and congratulated for a job well done! When you see these types of events on TV you are amazed, but when an event like this happens on your cruise, you have another level of appreciation for the preparations, pre-cautions, and skill and talent level it takes to make these type of operations a success. Once the emergency event occurred, the ship was at maximum speed to get to Jamaica and once the crewman was evacuated, the increased speed was maintained to facilitate our arrival in Ft. Lauderdale on schedule. We arrived back in Ft. Lauderdale at Pier 18. We used the Express Departure (carry your own luggage). Disembarkation began around 7:30 a.m. and we were at our car in the garage within 40 minutes. In the terminal, to take the escalator, you must have one hand free to use the handrail (to have a free hand - we each use a large suitcase and a backpack). Otherwise, you have to take the elevator, which may result in a delay due to lines forming to take the elevator. By arriving at Pier 18, we had to take a shuttle to the Midpoint Garage. Unfortunately, when we exited the terminal, nobody could tell us where to get the shuttle to the parking garage. After walking around for several minutes asking numerous people about the parking garage shuttle, we finally found a gentlemen that directed us to the other side of the terminal where the shuttles were parked. Shuttle personnel were surprised that ship personnel had not provided this information prior to disembarking. I found it odd that we did not dock at Pier 25, the Celebrity terminal, as we were the only cruise ship in port that day. This would have made access to the parking garage much easier. While I asked several Celebrity employees why were were not docking at Pier 25, no one could answer the question. However, I did note that as we were going into immigration, they were directing folks from Canada (700 Canadians on this cruise) to a separate area. Maybe, Terminal 18 has more space to accommodate faster processing of so many foreign travelers - who knows??? Read Less
5 Helpful Votes
Sail Date: February 2019
My husband and I chose this cruise because of the destinations. He wanted to visit Aruba. We chose Celebrity because of a positive experience on a previous Celebrity cruise. We have also cruised with Royal Caribbean. Things we like ... Read More
My husband and I chose this cruise because of the destinations. He wanted to visit Aruba. We chose Celebrity because of a positive experience on a previous Celebrity cruise. We have also cruised with Royal Caribbean. Things we like about Celebrity: the food, the cabins, the cleanliness, the other guests. We moved to Celebrity from Royal because of the cruisers. Got tired of people who showed up in the dining room in shorts and ball cap, overloaded plates in the cafeteria, disregarded wishes of fellow travelers etc. We are in our sixties and found fellow travelers willing to dress for dinner, mannerly, etc. on Celebrity. There was a good variety of food at breakfast, lunch and dinner. The best thing about Celebrity is the staff. The cafeteria workers, the table servers are well train and take the time to learn your name and talk with you. The maintenance staff is always busy. Did not see them standing around doing nothing. Getting on and off the ship could not have been smoother. We disembarked in 5 minutes. Things that could be improved: Reflections management needs to pay as much attention to details as their service employees. At dinner the black folders that hold the menu were torn and tattered. When we brought it to the attention of the maitre'd he explained that they were taping them with black tape but hadn't gotten all the covers done yet. Tape? Really? Why not order new covers. The Abba party had group sign-along. The words on the screen look like the Powerpoint or similar program was made too many years ago. Take the time to update so it doesn't look like it was made when Abba was first performing. While the Reflections is clean the public spaces are too small. The Abba celebration was held in the Foyer. Not enough room for everyone. This is also where there is dancing after dinner. The dance floor is way too small and there are no enough seats for those who want to listen but not dance. Can't make the area bigger but can add more seating. Wish there had been more activities on the ship. On nights when we didn't go to the 9:00 show we had trouble finding other things to do. The game shows were fun but again held in a crowded area and over too soon. Had heard that Celebrity had watercolor classes but there were no opportunities for any art or craft activities during our sailing. We did listen to the psychologist. She was more entertainment than information. Her early talks were enjoyable so we went back later in the cruise. The last talk was a waste of time. There were activities scheduled in the room right before and after her talk so she started late and had to quit early and had very little to say. Recommendation: The talks about the upcoming ports were helpful as far as seeing where we would be docking in relation to shopping and the town. Highlights of excursions were useful. It would be interesting to expand the talks to share information about the culture and history of the islands. Read Less
2 Helpful Votes
Sail Date: February 2019
Just completed a 21 day b2b on the Celebrity Reflection. Stayed in balcony cabin 6249. This was the first time on this ship, now having sailed all of them except the Millenium. Overall, cruise was good but not great. I see some good ... Read More
Just completed a 21 day b2b on the Celebrity Reflection. Stayed in balcony cabin 6249. This was the first time on this ship, now having sailed all of them except the Millenium. Overall, cruise was good but not great. I see some good reviews, but having done many cruises on Celebrity and other lines, we have seen much better. We had some good times, but we do not think we shall ever do this particular Celebrity ship again. Itinerary was good especially the second leg with the ABC islands. Got to see a Carnivale parade in our overnight in Aruba, although it came by at 12:30 AM. Seas were rough on our second leg to Aruba. Captain said things were rough in those areas due to winds. Tough to walk and dance. Bunch of sick people including two of our favorite crew members. Enjoyed the beaches in Aruba, Curacao and Barbados. Would have liked to do beach in Grand Cayman, but timing not good, having to get back to the ship at 2:30. Having been to all the islands before and done tours there, some we went off for a brief walk in the nearby areas or enjoyed the ship's pool while others went ashore. Enjoy St Martin's. We go up one more street from the main one where most of the locals shop. Wife found nice pair of walking shoes. Do also enjoy their casino. It's exciting to see the islands your first times there. Some have some good destinations. Others, not so and the same scenery. Avoided going off in Antiqua due to recent news of attacking tourists. Encountered some new specialty restaurants that had not done before, Lawn Club, Porch and revised Quisine. We enjoyed Murano's and Lawn Club food and service. Friend ate in Quisine, and said you basically paid for the atmosphere (they have pictures of the chefs working displayed on your dinner plates) but food was mediocre. Said filet was toughest he ever had. Our filet mignons in the two restaurants we ate in were wonderful. If you are a first time cruiser the main dining room food may be fine, but nothing exceptional. Service was very good in MDR. They had a great martini bar and staff. Between them and having a string duo and jazz band, that played their standard jazz and classical music, but also gave us some great dance music, that helped us to enjoy some part of this cruise. Now and then, between his party music, got some good dance music from Alessio, the DJ. Their party band played primarily loud modern music if you like that sort of thing, and I am sure some of you do. A lot of the loud parties, and I mean loud, were done on the 3rd deck atrium, instead of upstairs in the Sky lounge. We believe this is so because this ship cut out a lot of the Sky lounge to put in Suites. And if I paid for a suite, I would not want all that late, loud music. Instead, the music went up the middle of the ship and people complained they heard it in their staterooms. The loud music was a major complaint. They put some ballroom recordings up in the new, very reduced, Sky lounge dance floor. Almost as bad finding room there to dance as in the atrium, plus rockier. They also have a statue of a rose on the atrium dance floor that cuts off a nice chunk of floor as if this floor is not small enough. We had to do a good portion of our dancing on the carpet there and in the Ensemble lounge. So if you don't do in-place dancing, try another ship. A lot of disappointed dancers, particularly on the second leg. Another minus is that Reflection removed the Disco on Deck 4, again, having to put loud music in the atrium. Shows were fine. Couple of new shows, Euphoria, which was like a Circus du Soleil and had a lot of aerial. Another, Broken Strings, had very good music and dancing, but like a lot of new Celebrity shows, did not know what the story was all about. On the second leg, the CD had to explain it the night before. There were good guest singers, had Beatles on the first and three tenors on the second one. We tend to skip the magicians and impressionists. Got spoiled having breakfast on Princess buffets. There, the staff asks and brings you all your drinks, not here. You go get them yourself. Princess puts silverware on each table. On Reflection, don't forget to find the scattered silverware otherwise you have to get back up and get it. Another thing here is they do not have dishes to put the tongs on after you grabbed food. The tongs go right back on the food when your done. Ugh. Had to make sure we grabbed food from the back. So much for cleanliness. After having done over 45 Celebrity cruises, I guess it was my bad that I did not know they smoked on Deck 5, port side, just below our balcony. All we ever knew that smoking was done by the pool and deck 15 on the port side, places we try avoid. For 21 days could not use the balcony as smoke would drift up there, and into the cabin if you opened your door. I know this is a touchy subject, smoking. But the vast majority of us do not like it. Celebrity publicizes the cabins that have obstructions, but does not mention that you will encounter smoking in some. If you are on the port side and you do not want to encounter smoke, do not book there. We talked to two couples that plan to speak to their travel agent to change future cruises booked there. Spoke to a manager in Guest Relations. They sent up a bottle of wine (we had the premium drink package) or figured that maybe we would like a specialty restaurant (we had enough OBC for them)would suffice. Nothing else was offered or done. Said travel agent should have warned me. Even got a note from the Hotel Director saying that he was happy our problem was resolved. Huh? So I sent letter to the president when we got home as they did not want to hear it about our problem. As said, there was some good spots along the way. Weather was sunny most of the time. Would have been nice to have smoother seas. Did not starve, but Celebrity needs some menu changes for people who cruise often. Get the feeling, as others do, that Celebrity would rather have new cruisers versus us experienced ones. Enjoyed El Bacio, the coffee shop, where, many believe the desserts are better than the MDR, especially for my wife who needs gluten-free. I guess the chemistry on this ship is not there for us. We find the Equinox to be much better with the bigger Sky lounge, tapas and beer lounge instead of the little used wine bar, more dance space in the atrium, and better music in general. Each person has their own preferences, and Reflection is not it for us. Read Less
1 Helpful Vote
Sail Date: February 2019
We have Cruised on Celebrity many times and this ship was well well maintained. The crew, including housekeeping and dining room service, were excellent. Food was actually better than I remembered it on my last cruise, including the ... Read More
We have Cruised on Celebrity many times and this ship was well well maintained. The crew, including housekeeping and dining room service, were excellent. Food was actually better than I remembered it on my last cruise, including the buffet and Opus dining room, where we dined for all but one day of the cruise. We ate in the Lawn Grill on deck 15 for one night and found the food to be excellent and plentiful. Ports of call included Aruba Curacao , Bonaire (great for snorkeling) Grand Cayman, and Cartagena, Columbia, which I could have done without. My only complaint is with the entertainment. Most of it was bland and stale production shows and performers, with a few exceptions. Indoing their part to save the environment, Celebrity has chosen to replace plastic straws with was paper straws, which is probably a good thing. However, it seems that no matter which bar you purchase a drink from, They will never give you a paper napkin unless you ask/ Since paper is biodegradable, this rings of pettiness on the part of Celebrity. Overall, a very satisfying cruise. Read Less
2 Helpful Votes
Sail Date: February 2019
Our wonderful travel agent had put together a group of about 60 folks, many of which we had cruised with previously. We have done a number of previous cruises aboard Celebrity ships and have enjoyed them. So, this seemed to be a logical ... Read More
Our wonderful travel agent had put together a group of about 60 folks, many of which we had cruised with previously. We have done a number of previous cruises aboard Celebrity ships and have enjoyed them. So, this seemed to be a logical choice. Leaving New Hampshire, in February, and going to Southern Caribbean sounded like a good idea. We had previously been to each of the ports of call, so that was not a major draw. Our cabin was 2131 (supposedly a former Aqua Suite, that is now a Sky Suite). The location is fine and convenient. The suite attendant and butler were both outstanding and professional. This suite has more than ample storage and is quite spacious. There is a considerable overhang above the balcony, which found very nice. Even being in the Caribbean, we had ample shade, with only a short jaunt to the fully open-to-the-sun decks, if desired. Some of the aspects that we most enjoy about cruising in suites aboard Celebrity ships are dining in Luminae and relaxing in Michael's Club. On this cruise Luminae dining was almost on par, but the Michael's Club experience was somewhat disappointing. The source of the disappointments were not due to any lack of effort on the part of the crew, but were systemic. It seems that when Celebrity chose to do away with the Aqua Suites, and convert them to Sky Suites, they neglected to factor in the full impact. As we were told by one of the ship's hotel staff officers, the Reflection now has more suites than any of the hips in this class, and yet Luminae and Michael's Club are the same size as the other ships in this class. Hence frequent periods of over-crowding can (and do) occur, probably too frequently. The staff in Michael's Club try their best but available space and furniture size/configuration work heavily against optimal usage. Luminae has some of the same issues (to a lesser extent). One immediate step to alleviate one aspect would be to have an additional sommelier available to assist at the very heavy usage times. We had no problems with overall service, entertainment, or activities, except perhaps the quality of some of the wines offered with the beverage packages. Read Less
2 Helpful Votes
Sail Date: February 2019
We were told by a number of people that Celebrity Cruise Lines were a step above other cruises we had taken ( mainly Princess). It wasn't. We had an inside cabin which had a large couch in it which took up so much space, we ... Read More
We were told by a number of people that Celebrity Cruise Lines were a step above other cruises we had taken ( mainly Princess). It wasn't. We had an inside cabin which had a large couch in it which took up so much space, we couldn't use half the closet. With limited space to start out with, this was a definite negative. The food was less than expected and on more than one occasion, they ran out of certain items. The desserts were generally soggy and were obviously frozen. And I wish someone could explain why orange and apple juice are included but you must pay extra for cranberry juice. The staff were rude and uncommunicative with the exception of our cabin attendant. The bar staff were inconsistent in making drinks. How do you mess up a gin and tonic? The shows were generally well done except for the "outside" talent which were brought on board at 2 ports. They were terrible. This was the first cruise where we felt like second class citizens. There were areas on the ship where we were not allowed at all. This was our fist cruise with Celebrity and it will be our last... Read Less
Sail Date: February 2019
We arrived in Fort Lauderdale the night before our cruise. We stayed at the Fairfield Inn & Suites. It was very nice. We took a taxi to the port in the morning. About the same price as a shuttle, but quicker and easier. $25 ... Read More
We arrived in Fort Lauderdale the night before our cruise. We stayed at the Fairfield Inn & Suites. It was very nice. We took a taxi to the port in the morning. About the same price as a shuttle, but quicker and easier. $25 Embarkation was smooth. We were on by about 11am. Our room was ready at 1pm and our luggage was there shortly after. The ship is nice, but the atrium areas where small and cramped. Our cabin was nice, we had a veranda, but it was noisy especially the first few nights, because we were above the Bleu Galley . They did get them to quiet down after that, and offered us a free specialty dinner. Also our Cabin Stewart was very miserable, I think he was very tired, but did not make it nice for us at times. The main dinning room service was great! The food was not as good, and we ended up not going a few nights because of what was on the menu. The entertainment was not up to Celebrity's standards of entertainment we have seen in the past. We only stayed for 2 out of the 11 nights of shows. Music in the main areas was load and crowded. The service was very good . We really enjoyed the ports! In Grand Cayman we took a taxi to the Turtle Farm, then went across the street to the dolphin centre just to watch for a bit, we then caught a bus back to 7 mile beach , near Calico Jack's and went for a swim. Then we took the bus back to the port area. In Cartagena we just went to the port terminal area where they have a bird sanctuary. It was amazing, we really enjoyed wandering under the trees and seeing all the birds! In Aruba the first night we did a little shopping. The next day we took a taxi to the Hyatt on Palm beach to meet for a snorkeling trip we had booked with Delphi. When we got there they said they had emailed us because their catamaran had to be serviced and so they offered us to go with Aruba watersports on the Arusun catamaran. We did do that and it was ok, but it wasn't as nice a cat as the one looked like that we had booked. The music was loud … food ok, the water was mirky so snorkeling wasn't too good. It was still a nice day. In Curacao we did the ship tour to Blue Bay Beach. It was a nice beach. We snorkeled there and it was nice. It was over cast and did rain a bit, but it was still a nice day. We went shopping later in town. The town was pretty and we walked across the bridge. In Bonaire we went on a private snorkel trip with Woodwind . I cannot say enough good things about them. It was a short walk to the meeting place from the port. Dee and her team were amazing! She talked to us about safety and fitted us with masks... They served drinks and raisin buns, then later when we were on our way back they served us a yummy plate of lunch, chicken, noodle dish . They put us in separate groups from beginner to advanced and each group of about 6 people had their own guide. It was a drift snorkel on Klein Bonaire. The fish and coral and turtles were awesome! It was the highlight of our trip! I would love to do these ports again some day. Not sure about the reflection though. Read Less
1 Helpful Vote
Sail Date: February 2019
First the positives (because there are many) The ship was clean. the crew were all friendly and polite. The ship is clean, everywhere and you never had to wait long for an elevator. To get off the ship for excursions was organized and ... Read More
First the positives (because there are many) The ship was clean. the crew were all friendly and polite. The ship is clean, everywhere and you never had to wait long for an elevator. To get off the ship for excursions was organized and easy. The food was pretty good. We ate at the Tuscan Grill for the first night and Nazareen was the person who would get us anything to drink. We saw her in the buffet every morning after and she remembered us and always smiled. She was very sweet. One thing that is a MUST on this ship is to go to Qsine restaurant. It is a specialty restaurant and you have to pay extra but it is well worth the extra price. It was the best meal we have had on any ship. Before each course there is a video/show that plays out on everyone's table and plate. Le Petit Chef catches and prepares your meal. When the video is finished, it disappears from the table and your waiter serves you with the same dish Le Petit Chef just prepared in front of you. This goes through every course and is very entertaining and great food!!! Don't miss this! We had anytime dining and always had to wait 15-30 minutes to be seated (there were 6 of us). The staff were very nice and the food was good. Joan was our stateroom steward. He was wonderful! Always greeted us when he saw us with a smile and a great attitude. Our room was always clean and everything stocked. One morning the divider on our balcony was loose and it was fixed when we returned after breakfast. Eddy the cruise director was great. You saw him everywhere. I don't think he ever stopped working. He was friendly and hilarious. He was the best cruise director we've had on any ship we've been on. The entertainment was excellent Really, the only bad thing was the Muster drill. This was the worst of any cruise line we've been on. People were jammed in the photo area shoulder to shoulder standing while we watched a couple videos (if you could see them over and around the people around you. I felt bad for people who where on their first cruise because I'm sure they weren't able to understand anything that was going on. If there were a real emergency, it would be awful. They need to have more areas for the muster drills and have fewer people. It was way too crowded! Everyone was complaining. Luckily that was at the beginning of the trip and the rest of the trip was wonderful! Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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