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2 Helpful Votes
Sail Date: November 2017
Booked this cruise on our last RCI cruise and so glad we did. The most memorable part was the outstanding service! The crew were always friendly and professional. The Luminae restaurant was awesome! The only really crappy part was that ... Read More
Booked this cruise on our last RCI cruise and so glad we did. The most memorable part was the outstanding service! The crew were always friendly and professional. The Luminae restaurant was awesome! The only really crappy part was that the spa is Waaaay overpriced. My wife paid almost $300 for a low quality mani-pedi. That was the only thing That we were disappointed with. The excursion experience was very well managed. I liked how organized the process of sending everyone out on their trips was. The suite experience was perfect, we loved being treated to some extra perks and leaving the ship on th last day was so smooth that I can’t imagine not booking a suite from now on. The captain was fantastic. His Irreverent, yet competent demeanor set the tone for the whole experience. I got to where I really look forward to his addresses every morning . The excursions were just OK. I would probably skip Costa Rica next time didn’t really care much for that. QZine was awsome Read Less
Sail Date: September 2017
Good itinerary , ship had good reviews. It was a bigger ship than I have been used to so I was a little put off by the size. The embarkation was reasonably good although more chaotic than I've been used to . The crew were for the most ... Read More
Good itinerary , ship had good reviews. It was a bigger ship than I have been used to so I was a little put off by the size. The embarkation was reasonably good although more chaotic than I've been used to . The crew were for the most part friendly and helpful. Didn't get to really understand the select eating system . The food I cant truly say was more than average and whilst I like my vegetables cooked al dente , the broccoli was a tooth breaker! Carrots and broccoli every night was a bit much . Shows were a big disappointment in the theatre , 45 minutes duration only and no variety. The resident singers and bands were very good.The barmen in the Martini bar provided the best cabaret. Cafeteria was excellent, with a good choice of food . Good variety of bars and lounges to use but so dark at night, I personally like to see who I am talking to whilst appreciating mood lighting . Disembarkation was a little chaotic ,and then dropped off at Rome airport at the wrong entrance and told the wrong check in desk number . Read Less
4 Helpful Votes
Sail Date: December 2016
There were four of us that traveled on this cruise together, in two separate Aqua Class rooms (S-1). From the moment we stepped aboard the ship, I noticed a difference in both the crew and staff. The employees were genuinely happy! Wow, ... Read More
There were four of us that traveled on this cruise together, in two separate Aqua Class rooms (S-1). From the moment we stepped aboard the ship, I noticed a difference in both the crew and staff. The employees were genuinely happy! Wow, so nice and refreshing to hear of the places around the world that the staff had been hired from. Their stories of their homelands were heart warming and wonderful, and many encouraged us to visit their countries. (A great reason to book a cruise!) Our stateroom attendant was over the top nice, and we made sure to give him something extra as he was very deserving of tips! Our Captain's Club hostess, Melissa, knew all of our names, and was warm, friendly, and tried to solve any situations that might arise within our Captains Club. She really helped make our trip special! Our Captain, Bouzakis was a fun loving man, and made sure his officers were happy and well focused on the passengers on board.along with their own duties at the bridge and other parts of the ship. Our chief engineer, hotel director, staff captain, and food and beverage director were absolute gentlemen! The ship is gorgeous, there is a lawn club up on deck 15, where you can relax, or eat at a specialty restaurant called the lawn club or The Porch! We loved Aqua Class, and eating at Blu was so special. The menu was gourmet, light, and not filled with heavy cream sauces. It was easy to maintain your weight because the course selection and variety of items on the menu, were so nutritious and delicious! Yes, it wasn't diet food, just really good,, HEALTHY FOOD! The wine list is extensive, and having a beverage package is practical for most people on board . The fresh fruits on board were marvelous. I particularly liked Jamaica, as I took the floating bamboo river rafting trip. Our guide put three of us ladies on the raft, and took an extended amount of time to lollygag down the river around 2 hours. We loved it, kicking back, starring up at the tree tops, and just chilling! The island of Labadee, Haiti was really interesting. Celebrity and Royal Caribbean, have their own private area with beach, complimentary lunch, water slides, etc. I brought my snorkeling gear, but it was a bit cloudy where we were. I did snorkel earlier in the trip at Cozumel. The water was amazing there, we just hailed a taxi and went to the beach resorts. Great trip, made great friends in Captains Club, and I would definitely recommend this cruise to every adult over 50! One comment I have is that Celebrity has really stepped it up with the nightly shows. They are excellent now! Read Less
2 Helpful Votes
Sail Date: December 2016
I am an avid cruiser and was looking forward to travelling on a bigger ship. The itinerary and time frame suited me perfectly. I had been on Celebrity before so this was going to be a treat. My previous cruises had been on Royal ... Read More
I am an avid cruiser and was looking forward to travelling on a bigger ship. The itinerary and time frame suited me perfectly. I had been on Celebrity before so this was going to be a treat. My previous cruises had been on Royal Caribbean, Norwegian and Carnival. All smaller ships. Embarkation onto the ship was as smooth as it could get, besides me not finding my cr. card to be used on board. The staff was wonderful and told me, not to worry, but to take it to the concierge on board ship, when I found it. When I did that - we all had a big laugh. All in all it was easy going. We were a group of 19 people coming on and we all experienced the same wonderful treatment This trip I has a inside cabin, and I was a bit wary as I can suffer a bit from claustrophobia, but to my surprise and delight the cabin was amazing. Not stuffy, dark or small. It was so spacious and had plenty of storage space for 2 women.... The buffet was very good and we met there most evenings for our evening snack and coffee/tea. We really enjoyed the view from the buffet as well. The food in the dining room and the service was above and beyond excellent and our waiter and everyone else was so friendly and by the end of the cruise we were sorry not to be taking them home with us. We never had 1 bad dish on the whole cruise. To say nothing of the desserts and especially the "Sacher Torte". The Pool areas were really a big surprise as we were always able to find chairs at the pool and clean towels on the chairs. The entertainment was the pool was really good. All cruise members were really helpful on this cruise and they took the time to make sure all our needs were taken care of. Disembarkation was just as smooth as we had an early flight back, we had our breakfast and then walked our luggage off the ship with ease. No waiting around nothing. I was sorry to leave this ship as I had had the most amazing time as had my friends. I never used the fitness rooms, but those of my friends that did, said that it was a really a fun experience. The ports were unforgettable. I am not going to say too much about them as everyone has a different take on their days in the port. Just to say they were terrific. I loved Cozumel (I have been there many times before) and we didn't do an excursion, but walked around on our own. Grand Caymen, was everything I had hoped it would be from the beach, to the stores to the food in town etc. Jamaica, we went to Duns River Falls, and some of our group didn't go into the falls but went to the delightful beach instead at the falls. The water was so clear and beautiful.. Labadee, their private island. - What a wonderful day we had on the beach and the water was beautiful. Of course the barbecue and food on the island (that came from the ship) was great as well. Thank you one and all for making this trip enjoyable. I hope to be back soon. I will definitely, recommend this ship to all my friends and family. Read Less
3 Helpful Votes
Sail Date: November 2016
I traveled with a group of friends through Pied Piper Travel. It was a very nice cruise, and I enjoyed the ship. I was upset that In Blu you are not given the option to sit with others. Although I understand that couples and friends ... Read More
I traveled with a group of friends through Pied Piper Travel. It was a very nice cruise, and I enjoyed the ship. I was upset that In Blu you are not given the option to sit with others. Although I understand that couples and friends prefer to sit alone or together as a group, a single person is excluded. And again, although the tables are very close together, one doesn't know if the folks next to you would like to converse or be left alone. A simple question posed by the hostess or host as to whether people would like to be seated with others or not is easily enough done. I ended up dining with friends a couple of nights in the main dining room simply because I did not want to dine alone in Blu. Otherwise, I enjoyed the cruise. One exception is that the bartenders seem to be slow in recognizing customers at their bars. At the martini bar, some of the bartenders are more interested in showing their "Cocktail" juggling skills than they are in serving their customers. When it's busy, their first concern should be making the drinks. Read Less
18 Helpful Votes
Sail Date: October 2016
Background-Single traveler 22 cruises on Celebrity, Elite Plus, 1 each on Cunard, Holland America, & NCL. Embarkation was smooth as silk, boarded the ship 40 minutes after arrival at the port in Civitavecchia, did two nights ... Read More
Background-Single traveler 22 cruises on Celebrity, Elite Plus, 1 each on Cunard, Holland America, & NCL. Embarkation was smooth as silk, boarded the ship 40 minutes after arrival at the port in Civitavecchia, did two nights beforehand in Civitavecchia at the Hotel San Giorgio (Nice **** service) Offship Facilities-I was happy to see Celebrity/RCCL putting more resources into some of the off ship facilities. After seeing the changes in several ports and then discussion with some of the senior officers, they confirmed that the company is upgrading its port facilities. Choice Air seems to improve in quality/selection each year. Shipboard excursions have improved drastically from the old spin around the city in a bus, to a more comprehensive list of activities to fit in with most lifestyles and budgets. They also seem to exhibit a much more obvious presence with their representatives at airports then I’ve seen in the past. My suggestion-promote Choice Air more than they do especially for open/multi leg cruises. My experience has been most people don’t know about it, or the arrival guarantees, and potential cost savings that can come with it. Ports-All were beautiful, but really enjoyed Nice the most. We also visited Marseilles, Barcelona and Tenerife. Nice is a wonderful walking city, and our weather that day was beautiful. Barcelona gorgeous as well, but weather there wasn’t as kind. Even though we had an overnight stay in Barcelona, the shuttle buses stopped running at 8:30PM, I thought they could of at least ran them till midnight as the taxis from Las Ramblas were pricey. In that regard felt bad for the crew as some of the dining room staff didn’t get out till 10 or 11 pm and without any shuttle buses running it didn’t really give them the chance to at least get a few hours in such a lively fun city. I do wish though that in regards to the ports, it was more consistent for port transportation. Some of the ports transportation to the city is free, other ports you pay for each time you ride a bus, other ports you pay for a daily pass. Some you pay in Euro’s, some you pay in dollars, or on your Sea Pass. Just wish it was uniform one way or another. My suggestion- offer a fixed price port transportation pass, charge $25, stamped on your sea pass like a beverage package, and you get the convenience of no paper tickets, and you’re set for whole trip. Ship itself- In a word stunning. Love that Celebrity is a learning organization, and took the best characteristics of the previous vessels and rolled them into this one. It has a much smarter use of space, without a lot of dead spots. Speaking of dead spots the internet wasn't one of them, since we had a strong signal all 15 nights and 16 days. Also liked that with Reflection they seem to be trying new things rather than just resting on a completed project. New options on dining and entertainment are currently being tried while others are on the drawing board. I think they said used to have 7 production shows, now they have more than double that. There are new items being introduced on the menus currently, and I had heard that the menus of Qsine and Murano are next to be trying some some new additions Although not a fan of Sushi myself, was happy to see the concept “Sushi on 5” introduced. The Bistro although a prime location was certainly not well visited venue before, so was glad to see them trying new ideas. My feeling is the Sushi concept will generate more interest than the Bistro ever did for certain demographic markets onboard. Activities- Excellent activities staff. Maarten the Cruise Director and Liam the Activities manager were superb at their craft, and you could tell they genuinely love what they do. They literally are running from one event to another especially during the sea days. My only criticism is they really have slashed the activity staff too thin. With 3100 passengers it just seems they need to have more than 1 cruise director, 1 activity manager and one additional cruise staff member onboard. They did have a two DJ’s on as well (just temporary), but too little staff for the work involved. Those three worked their tails off to make every event a success. Entertainment-It was better than on previous cruises, and they gave the audience what they wanted in most cases. We had two performances of Tenors of Rock, which exceeded any expectations I had. Where I think they really excelled was when they took the dancers and singers OUT of the theatre in put them in smaller venues. The shadow dancing at the martini bar was fun and fresh, having the singers in the lobby and at Celebrity Central in different musical genres was a nice fun musical surprise. I especially liked the Disco night tributes, as well as the mermaids and mermen poolside at the indoor pool. I also really enjoyed it when they upped the entertainment from a G rated format to a PG. They did a great job with “The Tonight Show” and “Liars Club” as two examples where it was a little naughty fun. Also it was clearly stated in program and before the show that it would contain some adult content, just in case that wasn’t your cup of tea. Was so glad to see new ideas, and shows being done in house, and that Celebrity is constantly testing new ideas on individual ships then rolling them out to the fleet once they are proven winners with the passengers. MDR- Some improvements on the menu, but it needs refreshing. Still good but not great. Great hard working and smiling waiter and assistant waiter, but they do seemed taxed in the amount of people they need to serve and getting things out in a timely manner. Some nights you could have 5-10 minutes between course other nights a half hour. It seems like the waiters would line up to pick up food, rather than a smooth transition, and this created delays between the courses. I did find the management in the MDR superb and responsive, but they are working with a short staff, and I think that more than anything hinders the operation. We noticed this same pattern on our last cruise on Solstice, while the specialty dining venues seems well staffed, the MDR seems to be always short a few extra set of hands. One thing I would suggest to other passengers, if you’re on the fence about trying the specialty dining, speak to the maître d' or assistant maître d' in the MDR to help facilitate your reservation. On more than one voyage they were able to get us a discount of between 30-50-% in the specialty dining venues just by being flexible on our day/time of reservation. I can honestly say, I’ve never had a sub-par meal in ANY of the specialty dining venues on ANY of the Celebrity ships. All the meals have been more than worth the surcharge that I paid. My suggestion-Celebrity should offer a pre-sale 3 for $99 specialty dining package on all ships. Right now the pre cruise specialty dining packages are oddly set up, with you having to preselect dates times venues in advance (and must select different venues), and the selection process doesn’t make common or economic sense in most cases. Generally dates and times offered are fixed hours and when you get onboard you find you can realistically change it to fit any dining schedule. Simplify it offer a package of 3 with the flexibility to choose your option once onboard Murano-Service extraordinary, great attention to detail, and presentation reminded me of a Michelin dining experience. The menu could use a little tweaking maybe add or try a new dish or two. Some of the dishes were pure classic gastronomic delights such as the châteaubriand , herb crusted rack of lamb, while others like the Dover sole véronique or Loup De Mer didn’t really seem to stand out from the pack. Although in my opinion they made up for any minor disappointments with the attention to detail and some of the delights of the other courses. Must tries were Creamy Maine Lobster Bisque, Young Spinach & Frisée Salad, and my absolute favorite the Chocolate and Grand Marnier Soufflé Luminae-In a word, Stellar. I loved the intimacy of dining in Luminae. Every night was a warm inviting experience where you feel like you had dined there for years, and the staff treated you as an honored member of the family. Every detail of Luminae is well thought through from the basic design elements (cutlery, china, and table decoration), to the lobby design, the doors, and the layout of the table themselves. Really enjoy the menu design. It’s more abbreviated than the MDR, but the choices and portions are fresh and creative rather than just recycling dishes from the other venues. Michaels Club-Nice place to stopover, great for help or advice. Just has that feel of a nice clubhouse without the stuffiness. The biggest asset in the Michaels’s club concierge. On more than one occasion I went there looking for advice. Who do I talk to about changing an alcove reservation? Any idea where the closest place on Las Ramblas to change currency? Any suggestions on ceramic art studios in Tenerife? All three cases, Michael’s club wonderful concierge had the answers. Lawn Club-Hands down it’s my favorite dining experience onboard. Something about sitting under the stars, the smell of a grill and the hint of a grassy perfume nearby is enchanting. I love seeing my food being prepared and the chefs putting together dishes that are great to look at and more importantly great to enjoy. Unlike many of the venues aboard, I think the simplicity of presentation at lawn club is a smart choice. The emphasis is on the meat, the seafood and the side dishes, rather than colored palettes of designer sauces, herbs, and flowery rosettes of vegetables. It works one hundred percent. Having tried just about everything on the menu, it’s a hard to pick one or two standouts. Every steak, shrimp, or piece of lamb I tried was succulent. Especially loved the side dishes as well, served in single portion ramekins. Lobster Mac N Cheese, Sweet n Spicy creamed corn were exceptional and save room for the carrot cake or the AWESOME chocolate chip cooking served hot with ice cream. DON’T MISS IT! One other nice thing they did with lawn club were lunches. Simplified and redid the offerings. Some of the greatest burgers you’ll ever taste ($10 surcharge). Beef was top grade, so was the presentation. I gave it am 8.5/10. Salad bar also included with the fee. My only complaint was that the fries were a bit soggy. I mentioned that to the F&B manager Clint, and he explained the trouble they had was they didn’t have a deep fryer at lawn club, but he was actively working to come up a solution so to offer top rate fries to go along with the awesome burger. I have no doubt they will. Tuscan Grille- Was honored to dine with the Captain on the 2nd or 3rd night in Tuscan, and again at a luncheon a few days before the end of the cruise . Obviously the company was great, and so was the food. First of all the views from Tuscan are awe inspiring having the sweeping aft views of the ships. The position and design of this restaurant just has a great feel to it. Tuscan to me anyway seems more wide open than any of the dining venues, with generous spacing between tables. First up were the starters, a generous selection of fontina, gorgonzola, prosciutto, soppressata, and marinated olives to name a few. I followed that with the house meatballs which were kind of dry, I do miss the kobe meatballs they used to have on the menu. These were good, but not great. Our table of 7 had different dishes with beef seeming to be receiving the most succulent reviews, especially the dry aged porterhouse, and the filet, which I thought were close to the quality you might expect at Morton’s or Ruth Chris. Swordfish was a big favorite as well. Cabin-Was in a C2 cabin. Lots of storage between the two large over the bed compartments, the closet and the 4 drawers in the central desk/storage console, plus a little more on the nightstands and the vanity in the bathroom. It’s a very well maintained ship after 4 years of use. I always look at the tile grout in the bathroom, caulking, seals on the balcony door, and the condition of the furniture and wood railing on the balcony and the bedding and linens, and no complaints about any of it. Minor thing for me were the pillows were flat, but easily remedied as my stateroom attendant Vigor, brought me a memory foam pillow, and then it fantastic. Also the mattress on the bed was reaaaallly comfortable, a friend told me later that Reflection has Celebrity eXhale bedding (linens and mattresses), it was like night and day compared to other cruises I’ve been on , this was so much a richer indulging experience in sleeping. Since I don’t drink alcohol the first day I asked that mini-bar be cleaned out, which was done by dinner time, and I stocked it with my beverage of choice (Pepsi). Stateroom service was truly top rate. Sent laundry out twice and both times returned within 16 hours using normal service. I love the elite plus perk of some free laundry tickets, dry cleaning, etc, and definitely take advantage of them to even leave the ship with clean laundry. At least 3 or 4 times during the cruise I saw the housekeeping manager for our floor who checked in and she asked if we needed any assistance with anything. We didn’t but certainly was nice being asked. My suggestion-Get rid of concierge class canapes. They used to be a nice selection of hors d'oeuvre with a good mixture of textures and flavors, but I’m sure because of economics now they have been whittled down to a few olives, some type of spread, and a few crackers. Was happy to hear also that Celebrity is testing a program to do away with all the Captain Club coupons for laundry, drinks, etc, and just build those perks right into your online account. I think it’s a great idea since half the time I seem to misplace the coupons. Art on board Celebrity- One thing I really enjoy on Celebrity is their art collection. It’s an eclectic mix of different mediums, and types. Some going back to the Chandris Family days while others are new pieces. I spend one day at sea just going up and down the 15 decks of the front and rear staircases and alcoves, and the lobby admiring and learning about the different pieces. Some I said WOW that’s amazing while others like the spray painted set of gold mini blinds I said to myself what in gods earth is that thing. Like anything though, beauty is in the eye of the beholder, and the vast majority of the collection is magnificent, and worth the look around at it. Alcoves-Reflection is one of the three Celebrity ships (Silhouette and Solstice being the other two) to offer “The Alcoves”. Alcoves are located on deck 15 aft and on Reflection they number 10 in total. They have comfortable seating for four or five and are rentable by the day (from 9AM-9PM). I think they run $99 a day for port days and a bit more on sea days. We had made arrangements to reserve one for the last four days of our voyage (all sea days). The alcoves open up to the lawn facing inward, and the outside of them allow privacy from the deck pathway. They have a retractable roof to allow your choice of sun or shade, and have a handy direct telephone to your alcove butler. They come with a daily tray of cheeses and fruit and several bottles of cold water. They also offer the use of an IPAD. To me the alcove was the perfect place to read and relax. Several of my friends onboard would drop in during the day, so we made it a shared experience. One day we had rain, so went up in the morning and cancelled it for the day and rescheduled it for a different day. One suggestion for the Alcoves is reserve early, as some voyages the alcoves are pre-booked months in advance. You can reserve them under the dining options on the Celebrity website or by telephone through your TA or Celebrity Other Onboard Facilities • Future Cruise Sales-I was very impressed on how Celebrity has really stepped up the other facilities onboard. The future Cruise Sales office is now located on deck 4 is now a real inviting space, and offer some good values. In my experience in the past it never really offered any better deals than I could find online, now I find it does. It is well manned every day, and the manager and agents really work to get you some great values. For example one helped me get the same deal for a friend in the UK even though he wasn’t onboard. We were able to get the same perks and upgrades for him as if he was booking onboard. • Captains Club Desk-Very helpful and again well manned station. Was glad to see them at their own location rather than just adjoining guest relations. They had their hands full this cruise as I heard they had 1500+ elite and elite + on board. • Spa-Found Canyon Ranch a welcome addition. Did try an 80 minute deep tissue massage and it superb. Previously using the old spa services, I would have given them average at best. This time though, I didn’t have to listen to a spiel about buying products that I’ll never use. The massage was done with hands, not just elbows, and she knew 100% about trigger points and using the massage to get me the best benefit. Pricey for a massage at $225 for an 80 minute on a sea day, but was able to negotiate down to $177. • Gym-As you might expect top rate. Equipment is new and maintained and best views you’ll find in a gym anywhere. They have personal training as well as a good variety of group training (spin classes, pilates, walks. My understanding was the PT sessions run about $80/hr for a one on one, substantially less for any of the group classes • Casino-Like any casino, great place to go if you want to leave with less money than what you came in with, but at least here it’s friendly • Buffet-didn’t really try it other than a breakfast or two, a salad or two, and a daily ice cream, but it was always clean and tidy, and well watched over by the F&B managers • Decorations-As we were on for Halloween, a brilliant display of all hallows decorations were masterfully and artistically created on the main staircase and in front of guest relations. It’s hard to put into words how much of a masterpiece it was, hats off to whoever conceptualized and the created the idea, as was really in awe of the creativity and detail of it. • Announcements and the Daily-PA Announcements are kept to a minimum, except for Captain’s daily update at 10AM. They tended to run ships drills for crew on port days, so as not to really interfere with passengers coming and going. My Suggestion-You should try and say thank you in person and use the Attention to Detail cards and mention outstanding staff members by name when you see senior officers. I always follow up when I arrive home and send a letter or email to Celebrity (yes, some people still write letters), of any standout performers of the team onboard. Debarkation-Miami was a mess for debarkation. Ship arrived about 3 or 4 AM, but really didn’t start moving guests till about 9AM. Quite a few announcements kept us in the loop that the terminal was backed up, and invited us to stay onboard rather than stand in line at the port. Once inside the terminal things moved slowly, luggage was spread over a large area, so many folks complaining. There was only one small bottleneck exit from the cruise terminal, so it was extremely congested even outside. Summary-All in all, it was a top rated performance by Celebrity. They gave me what I was looking for R-E-L-A-X-A-T-I-O-N, treated me like an honored guest, always with a smile on their faces . They provided extremely good value for every dollar spent. I already miss the “Mr John, do you need help with anything” , and the attention to small details that they provided. In a few small cases where I found a small problem, they did everything in their power to correct it immediately. To me that is Modern Luxury. My Hats off to Captain Bouzakis , Hotel Director Niyazi Kormaz, F&B Manager Clint Kelu, GRM Julie Sherrington, Cruise Director Maarten Breuls, and Activities manager Liam Ryan who made this a spectacular holiday rather an just another cruise. I hope to sail with each one again. They genuinely share a love and pride for what they do, that coupled with an excellent teamwork skillset so even with our 9+ sea days, their combined effort and enthusiasm made this voyage appear seamless. Atmosphere-Always makes me feel fantastic to see such a multinational group of people getting along so well. We had 73 different nationalities onboard between staff and guests. There was everyone from a man from Tibet, to a group of friends from Norway, South Africans, Indonesians, Phillipinos, Belgians, Egyptians, Israelis, Vietnamese, English, Irish, Kiwis from New Zealand, Germans, Chinese, Croats, Russians, Ukrainians, it was a regular United Nations…… and closer to home Canadians and even a family that lived 25 miles from my house in New York. Literally it’s such a small world. It truly fascinates me to embrace our differences and share the commonalities with fellow guests and the onboard team, to me anyway it’s one of the true pleasures of cruise life. One additional note- As we arrived into the port of Miami on November 5th. We were boarded by the USPHS (US Public Health Service) team and the ship was subjected to a unannounced POSI (Periodic Operational Sanitation Inspections). This was done immediately upon pulling into port, and the crew had essentially been at sea for almost 10 days straight. Not surprisingly the team onboard Reflection scored a perfect 100% on their inspection. As we used to say in the Navy, Bravo Zulu (congratulations) to the men and women onboard Reflection for this well-earned perfect score. Read Less
8 Helpful Votes
Sail Date: April 2016
I choose this cruise because doing a transatlantic cruise has been something I have wanted to do for a long time and I paired it with 3 1/2 weeks in Italy. I went as a solo cruiser and planned this nearly a year ahead. Although I have ... Read More
I choose this cruise because doing a transatlantic cruise has been something I have wanted to do for a long time and I paired it with 3 1/2 weeks in Italy. I went as a solo cruiser and planned this nearly a year ahead. Although I have done several cruises this was my first with Celebrity. I loved my Concierge cabin and its location right by the library and elevators. My stateroom attendants were eager to please and handled my requests easily. I especially enjoyed the balcony with 2 nice reclining chairs and ottomans and a decent sized table. The food in the main dining room was mostly very good but could be hit and miss and food in the buffet was mostly good. (Miss 4pm tea and scones!) The entertainment in the Reflection theatre was very hit and miss with way too many misses. Some was just not good and some was targeted for an audience 30 to 40 years younger then the clientele a transatlantic caters to. Lots of people walked out of many of the shows. Ports were good but they were seconary for me to sea days, which I loved. The first week of this early April cruise was warm enough to enjoy the balcony and summer clothes. After that we had a little rain and cooler weather. I would strongly suggest taking a throw for napping and for cooler days at sea. I was very happy they have replaced formal night with "dressy chic" clothes since I was packing for 6 1/2 weeks. My final analysis is that paying double as a solo supports my stance of mostly boycotting cruises that charge this supplement. Also, Celebrity wants nothing to do with you if you booked through a travel agent instead of them when the prices drop the last 6 weeks before the cruise. I would never book far out again but since I was flying home with frequent flyer miles it was necessary for me this time. One other thing, Celebrity has some of the highest drink packages I ve seen. $1222 for Premium Drink Package. Made me glad I don't drink. They have a tendency to nickle and dime you to death but you don't have to participate in that. Still I had a good time and met lots of nice and interesting people, thanks to our Cruise Critic board, which was very active. Read Less
7 Helpful Votes
Sail Date: January 2016
Celebrity reflection was a fab ship so I could not fault celebrity. Food and most of the staff were excellent. However, as a solo traveller I was quite surprised at the attitude of the officers. The cruise itself was great and the food I ... Read More
Celebrity reflection was a fab ship so I could not fault celebrity. Food and most of the staff were excellent. However, as a solo traveller I was quite surprised at the attitude of the officers. The cruise itself was great and the food I have no issues with. Entertainment was a bit boring and some of the staff especially, in the shops were too much in your face and not happy if you didn't want to buy from them mainly the eastern European chap. It was basically yes you're on your own so deal with it. They didn't do anything to bring solo passengers together, even the 1 night where it stated solo passengers meet and greet in the wine cellar there was nobody there from celebrity to at least, (for the first 5 minutes) get solo passengers to introduce themselves. Not saying it's their job but it would have been a nice ice breaker. Not everyone is American and full of confidence. Whilst it put me off cruising some of the people were actually lovely. I asked to be put on a mixed table and for the first 4 nights I was on a table X 2 on my own.. I did ask an officer if there was something for solo travellers (there are a lot of us now for various reasons) I was told if nobody wants to join in Then nothing I can do. That wasn't actually my question to her but I could see straight away if she had that attitude with every solo traveller no wonder people stayed on their own. Actually quite rude. Seems obvious they want couples so they can get double fare.. It is such a shame as there are so many solo professionals now so a captive market. Opportunity missed I think. Read Less
1 Helpful Vote
Sail Date: February 2015
So we just got back from a 7 day cruise, and it was excellent. I must say, i read some of the other reviews, especially the lower rated ones. If this was the worst cruise in the world, please say so for valid reasons. Things like, you ... Read More
So we just got back from a 7 day cruise, and it was excellent. I must say, i read some of the other reviews, especially the lower rated ones. If this was the worst cruise in the world, please say so for valid reasons. Things like, you weren't allowed to bring your power strip on board (for what??), or you chipped your tooth on a cherry pit are completely silly. If your hotel staff look exhausted, say something nice to them. We had the same staff serve us breakfast at 8:30am, watch them help out at lunch, and serve us dinner at 7pm. These people work harder than most of us, and they are only human. It's your problem that you have bad dental hygiene or really want to sit on your laptop on your balcony. I have trouble understanding that one, but they, charge your laptop at night! The buffet restaurant is crowded at times, but stand in line, it moves fast, and there are so many stations to choose from. All in all, the service was outstanding, food was excellent, all around. We were always told, we could have what we liked at the restaurant, and if that nights menu wasn't to our liking, they would whip something up. I read another review that said there was only pasta and pizza available late at night, which the writer said you should not eat before bed. You shouldn't be eating anything that late, so too bad if you had digestion issues because you ate it anyways. If these 'part of life' events are a real problem, step back a second, reflect on what you are getting, they really go all out. I will warn you, all the cardio machines at the gyme were taken until about 11:30, so go early or be patient. Read Less
Sail Date: September 2013
I agree with everyone else, it is a beautiful ship. The staff is great, the shows very good, the food could use some improvement, but mostly it was a terrific time. There were four of us ladies who travelled together and planned our tours ... Read More
I agree with everyone else, it is a beautiful ship. The staff is great, the shows very good, the food could use some improvement, but mostly it was a terrific time. There were four of us ladies who travelled together and planned our tours (private tour companies). I highly recommend "Best of Ephesus" for both Istanbul and Ephesus. If you are doing the Amalfi coast try Aldo Limos - he is fantastic. My biggest disappointment was the 3rd floor area where they have the dancing and sometimes the cast doing some performances. There is no place for even 100 people to sit much less 3,000. Everyone crowds around the floor with a drink in hand some on floor 4 leaning over the railing to see - it is a disaster!! Why they gave up the clubs that the Millennium Class ships have is beyond my understanding. The Solstice Class ships only accommodate more people but they do not give you more for your money. I will stick with the older ships of Celebrity, they are much more fun (and I am a senior citizen)!! Cabin was in a terrific location, but the upcharge for concierge is not worth the difference, unless you are into hors' d oeuvres that are unappetizing. You can order shrimp cocktail and fruit plates yourself instead of little canapés that you have no idea what is in them. Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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