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23 Celebrity Reflection Gay & Lesbian Cruise Reviews

We chose this cruise because of the itinerary and it did not disappoint. Quite the selection of interesting ports and activities. I've been fortunate enough to have been on over 10 cruises and the cafe on this ship is the best by ... Read More
We chose this cruise because of the itinerary and it did not disappoint. Quite the selection of interesting ports and activities. I've been fortunate enough to have been on over 10 cruises and the cafe on this ship is the best by far......both in terms of variety and quality. We found the entertainment in the other hand to be somewhat limited. The staff was AMAZINGLY friendly and helpful throughout the duration of the cruise. We ate in Murano (very nice) and Tuscan Grille...nice enough. We had access to Luminae which, while the food was of high quality the choices were more limited than I recall on other ships and I think they were short on staff, service was consistently slower than in other restaurants. We had 1 meal in BLU, which was much busier then we ever saw Luminae. The BIG disappointment (really the only disappointment) was Qsine. The format has been changed...now Le Petite Chef. Previously it was a truly unique "foodie" experience . Now its a bit gimmicky and ....juvenile. The service remains excellent and the food good but if you liked the "old Qsine" you will be very disappointed. All in all it was a great ship and cruise. I'd like to cruise on this ship on a warm weather destination to be able to take full advantage of all the unique outside venues. And I'd even do this exact itinerary again......which I've never said before. Read Less
Sail Date June 2019
We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our ... Read More
We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our concierge class cabin 1210, was excellent, with very comfortable bed and plenty of storage space for clothes, cases and other items. The balcony was excellent, with very comfortable loungers with foot stools. The ship itself (Reflection) is in excellent condition, very well maintained to high standards, it is clean, bright and safe. The crew, were all excellent, friendly, attentive and professional, our cabin steward, was amazing and took care of everything we wished for. Entertainment was very good, albeit 'toned' down somewhat, in particular the comedians, for a family audience. We were impressed with the overall ambience of the ship, with pretty much everyone onboard, being super friendly, polite and considerate of everybody around them. No louts, loudmouths or intimidating groups - which we were very pleased about. We went on a number of excursions, including Snorkel and Kayak, Mount Gay rum tour (I am a big fan and it was great), beach tours and plenty more. All was well organised, safe and stress free. All in all, this was a fantastic first cruise experience, which I can highly recommend to anyone who is not so sure it is for them. Read Less
Sail Date March 2019
Background information: We are the arctic husbands, 39 and 40 and this cruise was booked on board The Reflection during our last cruise in September 2017. The original plan was for my birthday but we couldn’t manage one year without ... Read More
Background information: We are the arctic husbands, 39 and 40 and this cruise was booked on board The Reflection during our last cruise in September 2017. The original plan was for my birthday but we couldn’t manage one year without going on the high seas... we moved the reservation to May and kept the Sky Suite since it was a so good deal that it was a no brainer... Pre-Cruise We decided to fly to Civitavecchia one day before and stay there for one nifght. Accommodation: Hotel Mediterranean, works for one night, helpful staff, bed and pillows not the most comfortable (for what we like) but good price and helpful with booking a taxi (weeks in advance) for the morning to the pier. I wouldn’t stay there again basically because of the kind of bed and the cleaning products that smell so strong. It was clean like heaven but it smelled to much of cleaning products. Dining: we had late lunch at La Ghiacciaia, it’s very close to the port out of the tourist road... kind of hidden, I can not recommend this place enough... we had a very good lunch in an authentic Italian atmosphere with families and couples around, I think we were the only tourists in the place... prices were cheap and food was very good. Thpe portions are huge so be careful, we didn’t manage to eat all. After that huge late lunch we walked around the beach promenade and ended up at Bistrot Turquoise and had a couple of spritzers at happy hour, nice view but definitely you pay for that, price was double than in the first place we had lunch, but it was happy hour. We didn’t like the place it was stressful... Around 20:00 in the evening we decided to have a drink and a soft dinner, we ended up at the Grand Caffé, got a table outside to enjoy the evening breeze, we had a couple of bottles of Prosecco and two apperitivs (a plate with different cheeses, bruschettas and charcuterie) and we were surprised by how cheap it was... really cheap for the location, quality and service... Breakfast: we didn’t have breakfast included at the hotel so we went out and found Bar Europa, a little hidden local gem, had the best mortadella sandwich ever, and super natural and tasty juice and a espresso how it should be.. loved it. Now getting ready for embarkation... WOHO EMBARKATION: It was OK. worked fast and in less than 10 minutes we were checked inn. Once checked inn everybody had to wait since it was raining like a tropical storm with thunder and lightning and it was not safe to walk to the ship, Once the thunder and lightning stopped those who wanted to walk under the rain received an umbrella to do so. SHIP: Reflection is an amazing ship We loved and is the only ship we have repeated traveling without family. CABIN: we booked an S1 Sky suite in deck 12, cabin 2127. Loved the cabin, tons of storage space, too much for us. But that’s good. The Balcony was just amazing, we loved the extra space in the balcony, the full size table and the extra shadow provided in this deck. The bathroom was a big plus loved the storage space, the bathtub and the shower & micro jets. Given its location under the solarium and next to the service door for the staff sometimes you could hear a little bit of noise but it wasn´t really a problem, you get use to it and it didn’t disturb at all. SUITE CLASS PERKS: Michaels Club: Nadya and Adriana were the hostesses of the Muchaels Club during our sailing, they were very nice and attentive and make sure that every single small problem we had during our cruise was handled and solved promptly (a problem with the bathtub draining, a problem with the toilet not flushing, a problem with laundry charges and a Cachaca tasting where no staff showed up. The rest of the staff was great. It was great to have a place where you could relax and find assistance (if needed). Our Butler introduced himself just shortly after we were in the suite and was of great assistance when we needed, with that said we could notice that he was new and lacked a little bit of the initiative taking that we got last year with our previous butler. Also our Stateroom Attendant was great and kept our room spotless during the length of the cruise. Luminae will be commented under Dining. We think is worth to pay the extra for the Sky Suite and the perks that come along, would we book it again?, Yes… if the price range / Value is Ok for us. We also had the Premium Drinking Package, that we used a lot for drinks, coffees and Vitamin Waters / Arizona iced teas. During this sailing we had our 9th anniversary and we got a card with beautiful words from the hostesses of Michaels Club and from our Butler, with some chocolate strawberries, we loved the detail and that they remembered also when they saw us that day. DINING: as part of the Suite perks, we had access to Luminae as our main restaurant for dinner and breakfast everyday and lunch on embarkation and sea days. In general we loved Luminae, the dinner menu changes everyday and for some it could be very limited but we loved it. We noticed that a lot of guest asked for the main dining room menu and order form there. We just asked once for the onion soup from the main dining room (that we love ) and we got it. It was impressive that the staff recognized us from last year sailing, that made us felt at home. In general the staff made its best to make us feel welcome and at home (Katja, Vishal, Diana - she was amazing -and the rest of the waiters and the Sommelier also). Ocean View Cafe: Very good and varied selection for lunch (when we were there), good quality and tastes, also good service from the waiters. Specialty dining: 1) Qsine (Now Le Pettit Chef), funny and entertaining video and good and simple food, overpriced for the quality of dinner, won´t do it again. 2) The Lawn Grill Club: Grill steakhouse, outdoor, dining al fresco, extremely good meats and the best dessert on board, just ask for the freaking cookie:amazing. 3) Murano: One word: perfection. 4)Tuscan Grill: we had the best dinner ever in Tuscan Grill. BARS: as said, we had the premium drinking package as part of our suite perks and booking promotion, we had the same package before and we found it is still worth it. In general we found the service around all bars to be OK with no long waiting. Al baccio Cafe, was great all time for our coffee or tea fix with small desserts. Martini Bar was our favorite spot this time, best bartenders ever this time... crowded most of the time you just need to time your martinis right. Pool Bar was OK not so service minded staff but got our drinks. The World Bar: this time it was a miss, we loved it last time but the bartenders this time were good but not Amazing as Lazar and Sasha in our previous sailing. We wanted to try the Cachaca tasting and pre booked it using the cruise planner. We got our invitation for the first day In Barcelona at 15:00, since we didn’t have big plans for that day we decided to plan around it so we went out early and then came back to the ship just for that and dinner and then maybe go out or relax. Surprise: nobody showed up at the location stated on the invitation (world bar), then we tried to contact our Michaels Club concierges that were not around at that moment so we went to Guest services, and it was a downhill the person we talked to couldn’t care less. We decided to wait and then to the girls in Michaels club a little bit later, so we went for some drinks. After we talked with Adriana and Nadya they just told us they will contact someone and fix something for us. later that evening we got a call from the beverages manager assistant apologizing and telling us to re.schedule and we could decide day and time, so we did, they also sent us a bottle of wine, an apologize letter and a complimentary martini flight. ENTERTAINMENT: we didn’t see all the shows but The broadway / westend cabaret was AMAZING, the singers killed it. Claire Maiden was a guest entertainer for one night and let me tell you something, I haven´t seen a singer like her in a long time, she was INCREDIBLE... The band, the duo and the guitarist were all OK. Richard Spacey as a Cruise Director paired with Valentina as Activity Manager were great... SERVICE: I would say the service all around the ship was great… nothing to complain, even if you can feel that it´s not the same as it was back just few years ago, the reflection staff makes sure you have an amazing holiday. CELEBRITY SHORE EXCURSIONS: we booked couple of excursions on line and the one to Montserrat was GREAT, very early but GREAT... we arrived before the other busses from other ships and it was very quiet and lovely before the crowds FUTURE CRUISES OFFICE: they did their job and we booked two future cruises for 2020 with very good deals and promos SHOPPING: stopping in Gibraltar gives you the Duty Free benefit, that works well in the perfumes and cosmetics department. POST CRUISE INFO: We used Rome Shuttle Limousine from the port to the Airport and it worked perfect; 110 Euros for 2 persons private transfer. PS: sorry for typos... I’m still getting used to just write in the iPad :-) Read Less
Sail Date May 2018
Solo cruiser with 25 previous cruises on Celebrity, and 4 on other brands. Happily cruising since 1984. This was my 2nd transatlantic on the Reflection, and 4th transatlantic overall Ship information- Celebrity Reflection is the ... Read More
Solo cruiser with 25 previous cruises on Celebrity, and 4 on other brands. Happily cruising since 1984. This was my 2nd transatlantic on the Reflection, and 4th transatlantic overall Ship information- Celebrity Reflection is the flagship of the Celebrity Fleet of 12 ships. It is also the fifth/last in the series of Solstice Class ships. It has a passenger capacity of 3040, and 1240 crewmembers. Fort Lauderdale I usually stay in the nice upscale resort hotels, but since a friend recently bought a townhouse in Wilton Manors, I stayed at a small boutique hotel nearby. It was a great choice as I was literally steps away from Wilton Blvd, and all the dining and entertainment venues you could want. WOOPS-Of course there was the inevitable “I forgot” moment. This time it was my IPOD (got to have my music), so got creative and instead of spending $200 on a new one from Target, I instead took an Uber to the mall. I then found a cell phone repair place, that had some unclaimed ipods, and after some negotiating a virtually brand new one for $60. Then back to the hotel to load it with music from “the cloud” Embarkation- Normally I try and arrive at the terminal mid time (a few hours after the opening bell, this time we didn’t. A friend convinced me that we should arrive early at the Fort Lauderdale port ~1030. I was really surprised as we dropped off luggage with the porter’s pier side, and then literally we were on the ship 25 minutes later, absolutely the smoothest embarkation I ever experienced. Activities-With 7 sea days at the start of the trip, you have many “Celebrity Life” activities going on every day (sometimes every hour). The Cruise Director Rich Spacey, Activities Manager Valentina, and their activities team did a great job engaging the guests. It’s not always an easy task as there were about 1200 Captain Club members onboard as well as bout a dozen of the more seasoned Zenith members. My hats off to Melissa Martinez the Captains Club host. She seemingly had people lined up around her desk every single time I walked by, and didn’t let up till about day 11. Always a smiling face, always willing to above and beyond to keep her guests happy. I’m guessing average demographic on this voyage were ~90% married couples over 65. Most of the guests I met onboard had previously traveled on Celebrity at least once Beyond the Podium Speakers-Thought that Melinda Bates, Jim Kennedy and Ian Wright were good but not great. I think I’m a little jaded, as we have Mickey Live on our last voyage in Antarctica, and he’s a hard act to follow. I don’t think it was the speakers fault as much as the topics. The topics were just not ones that grabbed me. Cabin-Sky Suite 2185 on deck 12, about 300 ft2 with a 80 ft2 balcony. This was the first time I had a deck 12 cabin. No real noise from above, as I figured there might be some noise from the pool deck above, but relatively quiet at any time of day. Not sure if I am a fan of the covered balcony though. Undecided whether it’s a plus or a minus. The Sky suite has a large amount of floor space that I never use, storage that I never use. I do love the idea of having the butler, although I generally have little to no butler needs. For me it’s more of a psychological thing than a needs things having a suite. The silver sea pass card, access to the MC concierge is nice, as the two we had were terrific. Never really been a fan of Michaels Club itself, to me it just seems a bit dark rather than inviting. It’s great though for those that drink as the alcohol flows freely as do hors d'oeuvres. Tea time seems popular with many, but just not my thing. Port & ShoreExcursions-Didn’t try any of the ship sponsored shore excursions this trip, three friends and I have visited these ports before, and luckily they are like walking Google Maps. I on the other hand, am not. I get lost after walking off the gangway from the ship. They ship did have some issues shore excursions issues though. One internal issue, and one external issue involving a third party vendor beyond the ships control. Internally while docked in the Canary Islands there was a total lack of organization internally getting people off the ship for excursions. It was a real mess in the Celebrity theatre, and seemingly no one in charge. Huge lines formed outside and inside the theatre. No one on excursions off the ship till about 2+ hours later, and it seemed like all the excursions returned to the ship at the same time, so real bottlenecking returning to the ship. Next port stop in Malaga was better in the Celebrity theatre but was still lacking a well thought out plan to get people in and out. They kind of overcompensated for the errors on the first day. But made things a bit more confusing in doing so. External issue was that we had to partially tender in one port (Ajaccio, France), and from what I was told, one or more of the planned local tenders failed to show up, so they got really backed up since the ships tenders had to compensate for the missing larger local tender(s). Long lines on the pier, with a funnel effect of passengers trying to board the smaller boats that were available. Celebrity tried to help and tried their best to provide cold water to the long lines on the pier, but many folks were just too grumpy at that point, so it wasn’t too pleasant. Dining-FOOD GLORIOUS FOOD –I alternated between venues using Main Dining Room(MDR), Luminae(Suite Dining), and Specialty Venues (Lawn Club, Murano, Qsine-Le Petit Chef, Sushi on 5, The Porch) Main Dining Room-Dinner here 4 nights-We had late dinner at 815 each night and had a superb waiter named Adrien and his equally superb assistant Chen serving us. Couldn’t have asked for a nicer more energetic team. Even on extremely busy nights, it was interesting to observe when a fellow guest would ask him to take a picture, or a special request, it was always performed without hesitation, and always without a smile. Never losing a beat on his primary responsibilities. Food in MDR was very good, a nice variety and glad to see they annotate on the menu dishes that are vegetarian, gluten free, no sugar added, lactose free, and fit fare for those that have preferences in their diet. I really admired the management style in the MDR as well, at least 4 or 5 times the Asst Maître d checked in to make sure all was well, as did the ships restaurant manager. Luminae- I thought was good, but not great this voyage. Some elements were just missing this trip. The little taste treats they bring out before the meal just weren’t the quality or originality they have had in the past. For example, one night it was a deviled egg, maybe it was the bar was set higher by other trips, but the overall flavor and execution of the meals just seemed off. I think out of the 4 dinners and 8 breakfasts I had on Luminae, none really stood out. I remember the first breakfast I stopped in for, I ordered the smoked salmon as part of the breakfast, and the presentation was pretty, the salmon itself was gray around the perimeter, and very chewy, maybe it had been sitting out for a while?, but didn’t have the freshness I was used to. Dinners too were nothing to write home about. I can’t think of any that were knockouts, most were a bit bland (or a bit overcooked) without the signature of Celebrity style to them. Did find I wasn’t alone in my feeling. My three table mates all agreed, something was off on it. Service was great though. Had I do it to over again, I would of said something to the restaurant manager earlier in the cruise, but I guess I just assumed it would get better, and what we were experiencing were isolated incidents. Two of my table mates are vegans so no meat dairy fish (taste ), and their dietary needs were much different than mine, but was kind of surprised that although they ate all their meals in Luminae, every meal was a challenge for the Luminae team to put together. I would have thought there would be some standard protocol for dealing with it like they had in the MDR. I partially my fault I think for not bringing up the issue of the quality of the food with the restaurant manager, F&B manager or Hotel Director earlier (I did mention these specifics to the HD director a few days before the cruise ended). In closing I just didn’t find that Luminae was a step up from the MDR in terms of the quality of the meal offered, where in previous cruises I always have. Tuscan Grill-Best dining views onboard, spectacular service and a hearty well prepared delicious meal. I ate at Tuscan twice, and enjoyed the experience both times immensely. The host Vitalii (A Ukranian native), was friendly and professional. The wait staff excellent, and food superb. Had a traditional meat and potatoes meal the first time (9 oz filet mignon with garlic mashed potatoes). For my second visit I had a succulent sea bass with a saute of spinach and a side of the lobster rigatoni. Also was lucky enough to be invited to a luncheon at Tuscan one day hosted by the Captain/Staff Captain Hotel Director and Senior Officers. About 20 guest total and a dozen officers. Some were suite guests, others were not, I liked that it wasn’t just a you spend the most you get the best access group. It was a nicely mixed group. Both meals were culinary delights, and really could think of nothing they could have done to make it better Murano-A group of 10 of us ate at Murano in the wine room. The wine room for those that haven’t noticed it is a room that seats 8 or 10 comfortably and is like a private dining room with the walls of Murano. We had a variety of dishes, some prepared tableside and a few like my rack of lamb, delightfully prepared in the kitchen. Everyone in our group enjoyed the meals, and especially the presentation with the large silver presentation covers. The maître d, checked in on us a few times, and after some wonderful deserts (the chocolate soufflé is to die for), our 3 hour visit ended with 10 fully satisfied diners Qsine-Preface this by saying I enjoyed visits to Qsine in the past , as I think I tried it 4 other times, but did feel it was running out of steam so was glad to see them trying something new. It was quirky it was fun, but always annoyed that you use an Ipad to make your selections, but then ultimately the waiter took your order using a pad of paper since the Ipads weren’t connected to anything. You really had to reach group conscience on what you ordered or if the waiter was good, he/she would kind of guide you to reach a decision Qsine is now Le Petit Chef (at least on Reflection), so what is Le Petit Chef? It’s a fun informative 3D visual mapping of your meal that is presented between the 5 courses of your meal. Initially I thought it would be too gimmicky for my taste, but instead I really enjoyed it (I ate there twice). I liked it for several reasons • I expected it to delay dining courses, and it didn’t. The show only lasts about ~2minutes or so (total of 5 shows) • It’s informative and funny-was nice learning what ingredients go into each dish • It’s funny, and volume and noises of the show are low enough that you can still talk and here others observe things you may not of • It’s scalable, using the technology, you can make the venue any type of dining you want, simply by changing the menu and performance, as the restaurant serves more as a blank slate So what’s the experience like? The restaurant darkens, then your dining table and your dinner plate become the stage for Celebrity Cruises “Le Petit Chef”. He’s a quirky chef about the size of a saltshaker that’s determined to hunt down and deliver your meal. Five succulent courses, each seemingly prepared before your eyes by the driven little guy and his wit and resources. In between each 2 or 3 minute show, the room brightens and his proud wait staff has your next course tableside to eat. Excellent concept and execution, and don’t let the fun and performance fool you, the food was terrific, original, and flavorful. It was five courses starting with a bouillabaisse, filet of beef, lobster tail, rice pudding brulee, and a vanilla ice cream sundae. So for example while your lobster is harvested from the sea. The entire dining room table is the ocean, or while your ice cream is being made, your entire table is a background of a massive winter wonderland. It’s really quite remarkable the visual and audio effects do to enhance the meal rather than distract from it. Lawn Club Grill-Lawn Club continues to be my favorite dining venue onboard. To me it’s the ultimate in at sea dining. I ate there twice for dinner and once for lunch. They have a nice variety of dining options with steaks and chops being big favorites of mine. All their dishes have a signature/style of their own. From simple things like the side dishes such creamed corn or lobster mac n cheese, to the main course offering such as the lamb chops, salmon, to the kabobs were all were excellent both in preparation and delivery. Two in particular desserts are must tries one being the hot chocolate chip cookie, and the other being the carrot cake are melt in your mouth delicious. Alcoves-Next to the Lawn Club are the alcoves. Eight private hideaways you can rent for a 9AM-9PM day. They advertise as being suitable for a party of 6, but I think 4 is more reasonable. Rental fees vary from $149 to $249 a day (dependent on whether a port or sea day. Included in that fee are a cheese and fruit plate, an on call butler, 6 beers, and bottled chilled water, and a bottle of wine or gray goose. Fees and amenities are somewhat negotiable. For example I don’t drink alcohol so they were nice enough to offer a seafood platter from The Porch (shrimp, scallops, lobster, mussels, and cerviche) instead of the alcohol. Luckily too the port day we selected they were renting them for $99. Like anything its supply and demand, and never hurts to ask if they have some wiggle room to customize it to your own needs/budget. Entertainment-To me anyway most of the musical acts onboard were like elevator music, I would pass by the different ones (Linda Capewell, Fiesta Duo, Pipoka Duo) without stopping. None really engaged me with a unique take of a song, or a different arrangement to have me stop and listen. A few things they did on the entertainment front that they did really well though, Celebrity Life Game Shows • Liars Club • Are You Smarter than a Ships Officer • True or False • The Challenge • Frisky Feud • Wheel of Fortune • The Wedding Games • 60 Seconds or Less A few of these are “Adult Themed” which I like even better. They seem to get the best laughs and larger audiences. They do a disclaimer before the act stating that they might use words that might be deemed uncomfortable to some, but fairly tame with only an occasional use of stronger words for a needed joke or line. I only wished these shows lasted longer than 30 minutes, maybe try a few for an hour might be nice. A second part of the entertainment onboard I found spectacular was when the Cruise Director Rich Spacey/Activities Manager Valentina cohosted events with other singer/dancers/performers such as • Disco Never Dies • Silent Liquid Party-This was spectacular, combining Silent Disco with Mermaids, Male and female dancers and acrobats all in the Solarium • Groove The things that made these come alive was the energy that Rich and Valentina brought to the game. Only a small handful of CD/Activities Manager have a great chemistry that really comes out in free flowing performances. This pair certainly does. I really prefer these off stage performances over the production numbers of years past as those all seem to blend together even when the dancers and singers are very talented Disembarkation-The simplest I’ve ever experienced, 630 met my travel mates at Café Al Baccio, and we walked off 3 minutes later with our luggage in the Civitavecchia port. The car we arranged for was 50 feet from the pier, never saw anyone from Italian customs or immigration till we arrived at the airport. Summary- All in all a great cruise with a very few minor bumps in the road. Someday would love to do a b2b onboard, but always happy to see Celebrity is a learning organization that never rests on its laurels, but instead charts new territory in the travel industry. Read Less
Sail Date April 2018
We are senior couple who have cruised quite a lot on Celebrity, Princess and Crystal. The October transatlantic was quite good. The ship had many Celebrity Captains club members aboard and even the crew had many repeats which made for a ... Read More
We are senior couple who have cruised quite a lot on Celebrity, Princess and Crystal. The October transatlantic was quite good. The ship had many Celebrity Captains club members aboard and even the crew had many repeats which made for a happy ship. Physically the ship is very attractive with 3 pools, with many hot tubs and a very large well designed theater. While it is fashionable to complain the food on cruise ships is worse than in the past I found the food on this trip to be better than previous Celebrity cruises, particularly in the buffet. For example, there were grilled fresh local fish one day, home made gravlox another and even German style pretzels. The head chef was Indian so the Indian food was very good as well. I'm not sure how full the ship was but were always many lounge chairs available. And the pools were never crowded despite the excellent weather. I've had to make long searches on Princess to find a pool side lounge chair. The only quibble I have is the entertainment was not to my taste. The performers were mainly British singers who sang way too much Queen. My guess is that the London West End theaters do not have sound system so singers who train there are taught to yell their songs. Give me a Sinatra style saloon singer every time but of course people's tastes differ. On the other hand the in-house cast was excellent especially the singing. If you like seas days over ports transatlantic is the way to go. Read Less
Sail Date October 2017
We´re a gay couple (around our 40´s) from Norway and this was our 17th cruise and the third with Celebrity. We booked this cruise in the previous sailing with Celebrity midt 2016. Basically because we wanted to experience the Solstice ... Read More
We´re a gay couple (around our 40´s) from Norway and this was our 17th cruise and the third with Celebrity. We booked this cruise in the previous sailing with Celebrity midt 2016. Basically because we wanted to experience the Solstice class again and we love the ports of call in Greece and is a short flight within Europe. PRE-CRUISE: We decided to stay 5 days in Rome as a mini pre-cruise vacation. We decided to stay at MyApARTsuite apartments in Trastevere area. Out of the touristy areas but close to the Tram #8 that can take you to the center in just minutes. We experience the side of Rome without the big tourist attractions (that we already have seen) and enjoyed a lot of the city hidden gems. We used Rome Shuttle Limousine from the Airport to Rome (5o euros) and from Rome to the Port (110 euros) and it worked perfect EMBARKATION: It was OK. worked fast and in less than 10 minutes we were checked inn. Once checked inn everybody had to wait since it was raining like a tropical storm with thunder and lightning and it was not safe to walk to the ship, Once the thunder and lightning stopped those who wanted to walk under the rain received an umbrella to do so. SHIP: Reflection is an amazing ship. Beautiful layout, public areas, lots of space even with a full sailing, it never felt crowded. It was extremely clean and spotless everywhere around the ship. Pooldeck was great and loved the solarium. In general I would say that this ship is now in our top three favorites. CABIN: we booked a Guarantee Sky Suite and were assigned the cabin 2192 (an Accessible Cabin) in deck 12. We were more than happy with this cabin, it´s bigger than the normal Sky Suites maybe a little bit of less closet space but it worked well for us. The Balcony was just amazing, we loved the extra space in the balcony, the full size table and the extra shadow provided in this deck. The bathroom is also bigger than normal bathrooms and doesn´t have a bathtub but the shower makes for it. Given its location under the Ocean View Cafe sometimes you could hear a little bit of noise, like a rolling something but it wasn´t really a problem, you get use to it and does not disturb at all. SUITE CLASS PERKS: Once we checked inn, we met Manuela (one of the Michaels Club concierge) who informed us briefly about the situation with the rain and the wait. Michaels Club concierges: Manuela and Adriana, were amazing hostesses and they made us feel like at home since we met them there. The rest of the staff there were also great and just after couple of visits they learnt our preferred drinks. It was great to have a place where you could relax and find assistance (if needed). Our Butler, Sever; introduced himself just shortly after we were in the suite and was of great assistance during the week for the thing we requested (like the morning coffees and room service couple of times). Also our Stateroom Attendant (Andhika) was great and kept our room spotless during the length of the cruise. Luminae will be commented under Dining. We think is worth to pay the extra for the Sky Suite and the perks that come along, would we book it again?, Yes… if the price range / Value is Ok for us. We also had the Premium Drinking Package, that we used a lot for drinks, coffees and Vitamin Waters / Arizona iced teas. DINING: as part of the Suite perks, we had access to Luminae as our main restaurant for dinner and breakfast everyday and lunch on embarkation and sea days. In general we loved Luminae, the dinner menu changes everyday and for some it could be very limited but we loved it. We noticed that a lot of guest asked for the main dining room menu and order form there. We just asked once for the onion soup from the main dining room (that we love ) and we got it. The staff made its best to make us feel welcome and at home (Katja, Vishal and the rest of the waiters and the Sommelier). Ocean View Cafe: Very good and varied selection for lunch (when we were there), good quality and tastes, also good service from the waiters. We bought a 3 dinners package fot the specialty restaurants and this how it went down: Qsine: Very nice concept and food, the portions are just huge, too much food for our taste; we felt the concept should be explained better so you know how much food to order. The Lawn Grill Club: Grill steakhouse, outdoor, dining al fresco, extremely good food and wine to pair. Amazing. Murano: it was like a dinner symphony, everything was just perfect and coordinated in terms of service and food taste / quality. We also decided to try the «special event» Thaj Mahjal dinner, and Indian dinner with an additional cost of 49$, this was hosted in Qsine; we felt the food was very good, the portions very small and there was a lack of story / presentation behind the dinner; for us it was not worthy of the extra cost. The Indian food in the buffet tasted as good and better than the special event dinner food. BARS: as said, we had the premium drinking package as part of our suite perks and booking promotion, we had the same package before and we fount it is still worth it. In general we found the service around all bars to be good with no long waiting. Al baccio Cafe, was great all time for our coffee or tea fix with small desserts. Martini Bar was entertain ing as usual but crowded most of the time. Pool Bar was great, Our favourite spot was the World Bar: very interesting drinks and best service on board (thanks Lazar and Aleksandr) ENTERTAINMENT: for our taste this was a rollercoaster, some shows we loved it (broken strings), others didn´t make so much sense (elysium and Max); having said that we think the singers (all of them) were some of the most talented we´ve ever seen on a cruise. The guest entertainers were also a mixed thing, we loved the classical strings duo; the girls make a great job and love how they talk a little about each piece and some stories related to these. Damian, the Cruise Director, was OK; Giuseppe and Kathe were very funny and friendly and Charlotte, the activity manager, was GREAT…. I just loved her… she would make an amazing Cruise Director. Not to miss: The silent party, just so much fun…. SERVICE: I would say the service all around the ship was great… nothing to complain, even if you can feel that it´s not the same as it was back just few years ago, the reflection staff makes sure you have an amazing holiday. SHORE EXCURSIONS DESK: we didn´t use this so will not comment on that. FUTURE CRUISES OFFICE: they did their job and we booked two future cruises with very good deals and promos SHOPPING: good selection for shopping, foe some it could be discouraging the fact that the itinerary is not DUTY FREE, but if you buy over 199$ (per day) you can get the tax refunded and they assist you with that. It worked perfectly for us and we just delivered the forms we got at the airport and got our taxes back (if you live outside the EU) POST CRUISE INFO: We used Rome Shuttle Limousine from the port to the Airport and it worked perfect; 110 Euros for 2 persons private transfer. Read Less
Sail Date September 2017
We chose this cruise for the itinerary (Miami to early off in Villefranche), the price, and one past experience with Celebrity which was mostly positive. The embarkation was smooth and efficient. Welcome buffet was good, and our ... Read More
We chose this cruise for the itinerary (Miami to early off in Villefranche), the price, and one past experience with Celebrity which was mostly positive. The embarkation was smooth and efficient. Welcome buffet was good, and our stateroom was available earliest than usual. Our steward met us in the room, answered questions and began two weeks of excellent service. The room (deck 3, middle of ship) was smaller than some, but well laid out with plenty of storage. The bathroom was very good, with room in the shower to turn around. The location was a real plus on the one very rough afternoon and evening. Quite stable even as the waves crashed against the window. There was no clothesline in the shower which became important as the ship has no launderettes, a problem on a two week cruise. The ship laundry was very expensive and the full bag special at $50 was way overpriced. The food in Opus, the main dining room was very good to excellent. The service was good as well. We did open seating and only had to wait twice for a two-top. The food upstairs was also good, but the layout was confusing. Open air seating on the aft deck was lovely. We did not try any of the very expensive specialty restaurants nor did we buy the very expensive drinks package. One of us got the coffee/soda package which is worth the price for someone who likes good coffee. The public spaces were the noisiest of any ship we have ever been on. Hard to get away from the constant loud music even in places promoted as quiet. Only outdoors on deck five was it quiet. Near the pool was constant loud music or very loud group activities. The bars which often provide respite were full of art auctions and other such activities. The enrichment lectures were terrible. The lecturer on the Roman Empire (appropriate as the destination was Rome) did not know his subject, made lots of factual errors and tried to be funny. The Hollywood speaker was all about himself. The destination talks were pure sales pitches. No helpful information for those going ashore independently. On a seven sea day cruise enrichment is even more important. Celebrity failed this one. With the exception of the singer who did a Judy Garland evening and one of the acrobats who was terrific, the guest entertainers were from mediocre to embarrassing. The production nights were loud, the choreography awful, the stories ridiculous. If one closed one's eyes it would have been difficult to,tell the shows apart save for the gender of the lead singer. The entertainment in the foyer was better, particularly when dance music was played. Many people thoroughly enjoyed dancing. Given that we did not like the entertainment it would have been helpful to have a wider selection of in-room movies and TV shows. It was difficult to get information about our early departure, but in the event the staff were very helpful. It turned out to be the only tender port which made things more difficult, but the thirty or so of us who left did so first. Read Less
Sail Date April 2017
We decided to try this cruiseline based on previous comments as we had always taken Holland America, thus our comparison. The very first thing I noticed is that none of the staff treated you as though you were important. It was as though ... Read More
We decided to try this cruiseline based on previous comments as we had always taken Holland America, thus our comparison. The very first thing I noticed is that none of the staff treated you as though you were important. It was as though you were in their way, they were in a hurry to go nowhere and you were obstructing their path. • Was told by staff in Opus and Seaview Café to give all 10’s on the review • Was told by Crew Director several days to obtain staff names and write them down • Was told three days before cruise ended that the end of the cruise was near and reminded each day thereafter. • Seaview Café issues: o Smoked salmon not kept cold/cool – poorly presented. o Like an anthill with honey on it with people trying to get to food – improved layout would assist with this. o Lack of busing tables – often food/dirty tables were left for long periods o Staff wondering around not helping. o Never offered anything to drink with lunch/dinner such as iced tea /water. o Silverware had to search for it o Salad bar – different veggies on each side o Often food was mixed such as gluten foods in non gluten foods. Probably by children. o Counters not cleaned between pots. o Eggs often not cooked and partially raw o Bacon often not cooked well, still raw o Poached eggs cooked in advance with yellows like boiled eggs o Often no one at the gluten free stations or other stations o No presentation of foods, just in pots cooked in or appeared that way o Often milk or milk products were warm, never found it cold o No cream offered for coffee o Coffee often cool/cold o No fresh berries offered at any meals (Strawberries, blueberries, blackberries, raspberries etc) o Frozen berries offered that were smashed had no flavor at all and often rotten taste. o Saw seafood meal with rice offered at lunch and dinner for more than 4 hours o Food stations often changed locations so difficult to find items searched for previous meal or time of day. o Lack of seasoning of any kind for most foods although the Indian foods were better than other offerings. o Side dishes and type of meat did not go together. Cooked veggies need to be together. o Serving spoons often missing from dishes that should have had them replaced with grabbers which made it almost impossible to pick up items such as sweet potatoes, blood sausage, cooked veggies and chips…. o Fresh fruit very large pieces that had to be cut generally at least 4 times for bite size. Fresh fruit often not ripe or the parts closest to the core or the skin was used. o Soup was void of the product that it was named such as split pea. It looks green but no split peas appeared to be in the soup, same for gumbo. o Needed more vegetable options instead of all carbohydrates. o Cheese – white variety tasted spoiled. o Salmon Salad with mayo – very fishy smell. o Food being delivered to hot stations without any type of coverings from distances of more than 50 feet. o Food appeared and tasted as if poured from cans without any spices of any type. o Hams not fully cooked and very tough. o Serving ware on occasions was dirty. Other plates were so hot you could not hold them. o A lot of staff making multiple trips to the serving bars but not making good use of the trips often only carrying one item. o Appeared there was no working together of the teams in this area. o Very poor management and planning o Big windows for view and outdoor dining was a nice option. o Dining option for smokers would have been nice o Gluten free bread was very good. o Assembled sandwiches, hot dogs, hamburgers, French fries, chips would be a good lunch offering in this venue. o Cheese plates were void o Grill areas did not indicate what was being offered nor what could be ordered. o Soft Serve Ice Cream should have been available to the customers without staff assistance similar to 15th floor service. o Salad greens had unusual taste, similar to that of end of season or over grown taste. o Dessert offerings were nice looking but the last day they took the best and held till that day. Each needed title such as egg custard, chocolate cake etc. • Opus Dining Room o Great friendly ladies working at front entry. o Gluten free options were nice. o Etiquette training needed here, such as placing napkins in lap (not reaching across the table and pitching it toward the other person), placing dishes and pouring drinks. o Lobster was overcooked and more concerning was the fishy smell which indicates that the food was not kept at correct temperature. o Trying to pass salmon off as trout. Salmon was very fishy smelling. o Ordered dinner previous night for gluten free but no one knew what was ordered or from who. (They did eventually come up with a order but it was incorrect and missing items) o Coffee offered or delivered after dessert was finished. o Wine pouring – when paying for each glass, servers re-pour without asking. Also the re-pour is not a whole serving. o Wine – Asian Female asked twice if wanted wine, said No twice, she brought glass anyway and began to serve, reminded her again that no wine was requested. o Alcohol – constantly questioning us that we did not have an alcohol package. Did not seem to know what to do. (Price too costly for those who do not drink until intoxicated). o Better service in this dining room but needed training on lying out of silverware and glasses. Not cool to serve water in gold fish bowls and very thin glass at that. o Tables too close to the glass wall in the center of the dining room, difficult to move chair and get into the chair. • Stateroom o Nice size rooms and closets with a lot of hangers. Safe in working order. o No retractable clothesline for wet swim suit in shower for drying o Robes too small for average-sized man o Beds and pillows are uncomfortably firm o Often A/C would go off and would get very warm or awake sweating o Breakfast not edible: Eggs, sausage, toast, coffee were served cold, while milk and melon very warm o Never knew room attendants name although he did a good job o Luggage was left outside of room when delivered o Two luggage tags were left for debarkation when we had four thus had to go to Customer Relations for additional and stand in very long line. o Poor line of soap, hair products in bathroom. Prefer dispensers for this. • Halls of Ship o Obstructions in hall such as trash, dishes, trays full of dirty dishes, vacuums etc. o Staff never allowed right of way to visitors, often pushed way around them • Communication o Ship Captain failed to inform us that we were in a Tropical Storm although we received notices via our cell phones thru weather services. o Ship Captain never updated us on the 30 year old male that was taken by US Coast Guard as he promised. o We could not hear the Ship Captain messages when in our state rooms. o Schedule of Events – mostly sales or options for the ship to make more money. Very few free events to attend without costs. • Boutiques / Shops o Clean and well maintained o Pricey o Need lower cost options as well • Bars o Service very slow, too few employees for the number of patrons o Often saw persons over-served with alcohol. Very intoxicated. o Needed more or larger smoking areas as they were packed all the time • Specialty Coffee Bar o Asian female rude to all and made one guy get back in line to get him and his wife a coffee. o Great pastries at this bar (Only place on ship with gluten free pastry that was excellent) • Sushi on Five o Great friendly quick service o Food was good but should be included in cost of cruise • Solarium o Awesome relaxing place o Good relaxation music o Great loungers and not to warm, like the partial open windows to allow air flow o Had the best coffee in the whole ship • 15th floor o Needed hand rail for both sides of walk ways on the deck. o Wind was painfully strong and dangerous for children and older people. Need notification or closure of area when winds of certain level are present. o Mast Grill Burger/Fries Area was nice. The food was very good. Best part they served to us individually and the public did not reach in and serve themselves. o Lawn Restaurant – over priced at $90, $60, $40 a couple.  Food came out of same door used for bathroom entrance from deck of ship and food not covered when came out the door  Not a good view, faced interior of ship although sold at seeing the ocean and great view. o Bars  Difficult to get to shady areas  Too small of areas  Needed larger smoking areas  Need more staff to handle number of patrons  SunSet Bar - Melvin / Santa / Jingle Bells – did a great job, great memory and super friendly to all.  Need better shelter from damaging winds  Ball Throwing needs to be further away from chairs for safety concerns  Costs for renting covered shelters too expensive at $249 day  Need water mopped up more regularly for safety concerns – often saw running water on deck and pools of water where deck had been washed off. • Casino o Very Clean o Colorful variety of gaming available o Full-service bar in casino was nice touch o Large area allowed comfortable seating • Music o Too LOUD in Center Entertainment area, was unable to get away from it. Intrusive in both upscale restaurants and library. o Not impressed with quality of talent. o Guy that played guitar was ok he was great whistler. o Karaoke – needs to be suited to audience age of songs offered. Some songs inappropriate for children. Indoor bars should be limited to persons over the age of 18 years of age. • Booking o Entered information 4 times before the information was retained in system o Provided credit card information 6 times before it actually stayed in system {although it DID work just fine to charge me for the cost of the cruise}. Spent more time in Customer Relations scanning card AGAIN once aboard ship o Received luggage tags following the cruise in my home mailbox o Received packet day prior to sail on the internet then was able to print luggage tags. o Input and received cruising number twice, the first one disappeared from system. o Price higher for this cruise line than other lines, thus had higher expectations. Always made to feel that we were less than for choosing the buffet or main dining room, rather than choosing the up-charge restaurants. Read Less
Sail Date April 2017
This was our third cruise and our second Celebrity cruise (our first was on the Solcsitce) and we couldn't be happier! After comparing Celebrity to another cruiseine (in our case, Norwegian) there is no comparison. Celebrity is 2 ... Read More
This was our third cruise and our second Celebrity cruise (our first was on the Solcsitce) and we couldn't be happier! After comparing Celebrity to another cruiseine (in our case, Norwegian) there is no comparison. Celebrity is 2 for 2! It is all about the quality of service. EVERY staff member on the ship truly cares about your experience and delivers high quality, friendly, and fun service. The food in the main dining room was excellent, and the service was incredible (shout out to Denville, Albert, and Oleg!!). The food in the buffet was ok (better than you would expect for a buffet, but obviously still a buffet), but lacked variety (we only ate in the buffet for lunch and dinner). Wine Cellars is a must if you enjoy wine (even if you don't know much about wine like us), and Stephania will make your cruise memorable by sharing her wealth of knowledge (we hope to find out what ship she is on when we book our next cruise)! The wine tastings are a must too. Entertainment was hit or miss. Some shows were great, others just ok (I would recommend seeing them all). The best part is that you get a different show every night, so there is always something to see pre or post dinner. Finally, the Casino bar is a must. Milan, Roger, and Sasha are by far the best bartending trio I ever encountered. They made the trip fun and memorable. Another great cruise by Celebrity! Read Less
Sail Date April 2017
This was our first cruise with Celebrity and we enjoyed it very much. We have been on about 15 or so cruises, mostly with Princess so will add a little comparison here and there. First off let me put this all in prospective. My husband ... Read More
This was our first cruise with Celebrity and we enjoyed it very much. We have been on about 15 or so cruises, mostly with Princess so will add a little comparison here and there. First off let me put this all in prospective. My husband and I are in our mid 40s and we were in a Sky Suite for this sailing. Vacations are a time for us to relax as we both have professional careers and own a small business. We are realistic, open minded, and try to keep our expectation in check. Miami: We arrived the day before and stayed at the Intercontinental downtown. It offered a variety of places to walk for dinner and entertainment. We took Uber here and to the port the next morning. Had no problems with either and would recommend. Embarkation: This was the fastest embarkation we have ever had. I think our hotel checkout took longer than security and check-in at the port. We arrived dropped our luggage off with the porter who pointed us where to go. Always tip your porter. Being in a suite we entered the priority door side of the terminal and showed the ladies our paperwork who then directed us to security. There was only one couple in front of us so it moved very fast. We then went upstairs where we were greeted by a queen and directed to the check in counter which we were able to walk right up to without waiting. We were quickly checked in and told to see the concierge who was standing behind us. The concierge told us to follow him and that we were just cleared to start boarding. We went up the escalator and walked right on board. The way it happened we felt like the concierge was waiting on us to arrive so we could all start boarding. (lol) After embarking, we walked around the ship to explore and find where everything was located. Ship: Our first impression of the ship was how great it looked. There were multiple places and venues to hang out which seemed to disperse people well. Having only 2 sets of elevators, there was always waits and crowds at the back banks of elevators. The layout was nice and easy to get where you wanted to go. The Hideaway and Game room hidden in the middle of the ship on stateroom decks gave people a quiet places for people to relax and lounge around. Everything was always clean as is expected. The aft cabins had issues with their toilets on and off during the second half of the week due to the main pipe being clogged. Wish people would stop flushing things that aren’t allowed. The other big thing I noticed, or technically didn’t notice, was vibration during docking or departing. On Princess, especially aft, we could always feel vibration during dockings. It was never an issue but we noticed it. On the Reflection we felt nothing. And actually a few times we didn’t even know we left or arrived somewhere until we looked outside. Cabin: Cabins were ready exactly at 1:30. We had an aft Sky Suite on deck 12. For us, this was the perfect size. Enough room to relax and enjoy the room and not excessive space that we really don’t need. There was so much storage that we barely filled half of it. All light color woods which made the place larger and gave a modern look. The bathroom had a nice tub/shower combo with a large rainfall shower head and a hand held. Again, there was lots of storage with two cabinets and 4 drawers. The balcony was of nice size with a large table and 2 reclining chairs with foot stools. We had our breakfast delivered out there a couple mornings. Our butler was poor to average. Upon meeting him, he was in a hurry; he just introduced himself and didn’t really explain anything. We asked him if we needed reservations in Luminae which he said we did so we told him to get us in either at 6 or 630. He never notified us of the time he arranged and when we checked he had not made any reservations. He brought us our breakfast every morning and more than half the time forgot items. We weren’t really sure what to expect from him. Upon meeting it would have been nice for him to go over his duties and explain how to contact him at the very least. Our cabin steward was great. He was in and out like a ninja and everything was always perfect. But we are low maintenance and keep our cabin tidy. He would ask every time we saw him if we needed anything or if something wasn’t right. Lifeboat Drill: I just wanted to mention this as a comparison with Princess. On this cruise there were many more muster station than on Princess which meant more dispersion of people and not having to deal with herds of people arriving and leaving. Of course you still had the bottle necks at the stairwells & elevators post drill. It’s almost impossible to get around that. We also didn’t have to bring our lifejacket like you do on Princess which makes it easier to go somewhere else after vice having to return the lifejacket to your stateroom. At our drill, we happen to have a couple sit with us that we became friends with and hung out with for most of the cruise. They were so much fun and had very similar personalities. Bars: This is one area I think Princess is better. Princess has more bars and more open bars during the day whether it’s a sea day or port day. The only inside bar that seemed to be open during early afternoon was the Passport bar on deck 3. And the bartender there always seemed a little rude, slow, and not wanting to be there. The pool deck bars also seemed to be slow and understaffed. I think overall they need more bars open and bartenders on duty. For example, there typically was only 1 at the Passport bar during the afternoon. The Sunset bar was great and offered wonderful views. This was also the place to be for sail-a-ways. I loved how the Martini bar’s bar top was frosted. It actually kept your martinis cold till the end. We enjoyed the World bar on deck 5 after dinner each evening. They make some great specialty cocktails. But be forewarned they can only make what’s on their menu as they don’t carry bottle watered, sodas, or other mixers not needed in their menu cocktails. They were always pointing people elsewhere for water and sodas. Concierge Lounge: Michael’s Club was absolutely great. On the first day upon entry they ask you your cabin number and from then on they knew you. That first evening the concierge was able to fix our butler’s lacking and get us into Luminae every night at the time we wanted. They were also able to squeeze us in QSine when we asked later in the week and on the Ship’s Tour. The whole staff here gave outstanding service all around. We came here nightly for pre-dinner drinks and canapés and after the first night they knew your drink preferences. They also had live music on 3 nights during pre-dinner cocktails as well as a couple lectures during the afternoon throughout the week. A great place for some quiet time to chat with the friends we met at the lifeboat drill before dinner. This perk alone is another reason we will book again. Specialty Restaurants: We ate at the Lawn Club Grill on the second night. The weather was bad with gale force winds and a rocking ship. This caused us to have to tuck our napkins in our pants and eat our salads quickly before it all blew out to the lawn but our meal was great. I had one of the best NY strip steaks I have ever had. You can assist with making your “flat bread” if you choose which is more like a pizza as it’s quite large. But it was very good. The whole experience was worth the price. We tried QSine on the fifth night. Again another great meal and experience well worth the price. Our service was great but it would have been nice for her to push us to focus on fewer courses. We ordered 13 courses and by the 10th we were so full I thought I would need a wheel chair to get back to the stateroom. We cancelled the last two courses which we really wanted to try but just couldn’t. Later we were told for a couple that 5 or 6 courses is probably ideal. We thought some of the courses were much bigger than they needed to be. If they were a little smaller you would be able to taste more before getting too full. We also did Sushi on 5 one day for lunch. It was good and not too expensive. If you like sushi it’s worth trying. Would do all of these again but next cruise we also want to try the others. Dining Room: We never ate in the main dining room since we had access to Luminae. Only ate here for dinner and lunch once but wished me made it to lunch more as the menus were great. We were also able to order dishes off the main dining room menu if we saw something we wanted to try which we did a few times. You just had to ask to see that menu. The food and service was outstanding. I didn’t have one bad meal. Did I mention the service was outstanding? Anything we wanted they would have gotten. We never had to wait when arriving. In fact, there was never anyone else coming in at the same time unless we were eating with the couple we met. If I had to complain, I would say their wine selection was pretty poor. I normally drink Italian or French red but they mostly stocked Californian which was ok but a better wine selection would have been nice. And with our great service it was the little things that enhanced the experience. For example, from the first night, they knew who we were, our stateroom, and what beverage package we had. So we never had to take out our cards for drinks or extras. They also remembered your drink preferences and tastes which was amazing as we had a couple different waiters. If I had to compare the food with Princess I’d say it’s a close match. The service goes to Celebrity but it’s also not equal to compare Luminae with the main dining room on Princess as Luminae is a smaller venue with a much better server to guest ratio and less total guests to satisfy from its dedicated galley. Buffet: We never really ate a full meal in the buffet. We only used the buffet a couple times for snacks when coming back from excursions and needing something to tie us over till dinner. For the most part it was all good. The food was warm, we were always able to find a seat pretty quickly, and drink waiters were always close by. We liked how it’s laid out in stations which eliminates lines and makes it easier to get your food. I would suggest just walking around to see what they have before deciding and loading your plate. My husband complained the mid-day options were the same each day but it didn’t bother me. Food Stands: The only other places we tried were the Mast Grill and we got cookies & desserts from the Café on 5. The Mast Grill was ok. The burgers and fries we no different than on Princess except you could get sautéed onions and grilled mushrooms on your burgers. The cookies & desserts at the Café were good and the same as you can get in the buffet. We didn’t try the raw bar, the gelato stand, or the Solarium Café. Food: Over all the food was really outstanding. We generally consider ourselves a cross of being a foodie & basic eaters and love dining out in nice restaurants. We were completely satisfied with all our dining experiences. It was an A++ over all. Entertainment: We typically are not the big production number types so did not attend any of those. We did go to the Liar’s Club game show and it was hilarious. Maarten, the cruise director, and the other players put on a great show. Definitely not for children though. We also enjoyed both bands that were on board and the other live music performances. As compared to Princess, there were more live music options on this cruise. I did miss a good piano bar act where I can sing along to while having cocktails. We did the ships tour on the last sea day and it wasn’t bad. It was well organized and I liked how we all had ear pieces to hear the guide at all times. The one offered on Princess is better as you see more places and it’s not as much as an “assembly line” tour because they only do it once a cruise. On Celebrity it’s more for revenue and held a couple times each sea day. Pools: The weather the first couple days was cloudy and pretty windy so it wasn’t quite pool weather but people tried. On the first sea day we tried to find loungers in the Solarium but because of the weather it was packed beyond capacity. We got a couple seats under cover by the main pool. It rained off and on so it was fun to watch those without cover scatter when brief showers happened. We tried again on Thursday to lay by the pool. After a long search we found a couple loungers. There were definitely chair hogs on this sailing and people putting their stuff out really early in the morning to not return to the afternoon. We even saw families who reserved chairs in the sun and shade so they could move when hot. Those were some extremely rude people. The last sea day I just opted to lounge on my large balcony. Drink service was around but it was hit or miss if they were near when you needed a drink. We found it faster to just go to the bar. The pool deck was really the only area on the ship that felt crowded. Tech: The new higher speed internet was actually pretty good and faster than Princess and other lines I’ve been on. Coverage was a little weak in my aft suite but everywhere else it was good. First time we were able to access our account and order stuff via your TV. That was nice. It would have been nice if you could view the event schedule and your account with your iPhone or iPad via an intranet app. Also on your TV there were free and pay on demand movies. They really all should be free. Over all the ship is not as high techs as I would like but things are definitely getting better industry wide. Ships Staff: The ships staff overall was amazing. Outside of the couple bartenders, our butler, and the gal from Cellar Masters everyone was very friendly and helpful. The dining staff went way beyond to make our dining great. Our steward, the World Bar bartenders, concierges, Michael’s Club staff, and even guest services did an outstanding job. The cruise director, Maarten, was great. We would see him daily out and about and say hi. The guest services manager, Julie, was also awesome and very funny. We would see her around daily and she would recognize us and say hi, even if it was just a wave from across the atrium. Fellow passengers: Our fellow passengers seemed to be a bit more sophisticated, well-traveled, and friendlier on this cruise than past cruises. Not sure if it was the cruise line, time of year, or just luck of the draw. There was hardly any rude behavior noticed except for the chair hogs. It was nice and refreshing to not deal with the “shovie pushy” folks and rude behavior. There was a lot more Europeans on this cruise compared to my past cruises which made it more enjoyable for us. We also had about 250 kids on board because of being Easter/Spring break timeframe. Most were well behaved and mainly out of sight. Only exception was a young girl with her grandparents who insisted on running around, climbing on things, and playing on the floor in Michael’s Club during pre-dinner drinks. On Thurs morning we experienced our first Coast Guard extraction. Early in the morning, before we were up, a helicopter came out and picked up a man who needed medical attention. We did not see or hear this but later on in the morning the helicopter returned to extract his wife to be with him. We saw this one and it was exciting to see in person but our thoughts go out to the man and wish him a speedy recovery. Ports: For our cruise we stopped at San Juan, St Maarten, and St Kitts. Due to the weather we arrived into San Juan about 3 hours or so late. Our excursion was cancelled the evening before as they knew we would be late. Once we arrived it was already dark and was raining so we decided not to get off. According to the staff we talked to, it was common to arrive late here. Celebrity should probably adjust the itinerary for next season. In St Maarten the weather was partly cloudy. We took a taxi over to the French side and walked around a bit. Then went back to the Dutch side and walked down all the shops. We had a nice relaxing time ashore. Departing St Maarten we were invited to the helicopter pad on the front of the ship to watch sail-away. This was a nice view and we met quite a few of the ships officers while having sparkling wine. In St Kitts we originally had nothing planned except to get off and walk around. We walked around a bit and then decided to take an island tour with a local vendor. It was only $20 per person and included a couple beers or rum punches. Nice three hour tour and worth the money. There is not much around the port outside of the port shops so I would recommend some type of tour here. Disembarkation: We did the luggage valet for disembarkation. One of the best services cruise lines have done. For $25 per person you put your bags out the night before and don’t see them again till you get to your home airport. No finding and dragging your luggage around. We hung out in our suite until 8 then casually went down to walk off. No crowds, lines, or pushing. Once in the terminal our wait for customs was about 10 mins. It was early enough that the line was short and moved pretty fast. Once outside I called an Uber and we were at the airport by 0840. This was one of the easiest disembarkations yet. Issues: We really had no issues on this cruise. The minor problem of the toilet not working occasionally the second half of the week was an inconvenience. Our butler could have been better but maybe our expectations were too high for him. And once we got home, I noticed that what was charged to my credit card for my account was $5 more than the final bill we had leaving the ship. Not sure what that additional charge was for but it’s not worth my time to call and complain over $5. Last thoughts: We had an outstanding cruise and would sail with Celebrity and on the Reflection again. It was a very relaxing cruise which was what we needed. I’m still in awe at how great the service was. We have already booked a cruise on the new Edge for 2019. Read Less
Sail Date April 2017
My partner and I have cruised exclusively with Celebrity and this was another great one. The ship is in great shape and we found the crew incredibly friendly and accommodating We had a Concierge Class Cabin (1409) and loved it. This was ... Read More
My partner and I have cruised exclusively with Celebrity and this was another great one. The ship is in great shape and we found the crew incredibly friendly and accommodating We had a Concierge Class Cabin (1409) and loved it. This was a sunset veranda cabin on deck 10. Our cabin steward, Michael, was exceptional and took great care of us. We dined each night in the Opus Dining Room and our service team were great. We found the food quality and taste excellent. As a vegan, Celebrity has always taken care of my dietary needs. They have a separate vegetarian menu which they can adapt to vegan. One of my suggestions to Celebrity is to switch up the vegetarian menu as it has been the same for the past 3 - 4 years. The Ocean View Cafe was always great - lots of options and food was always hot and fresh. There were times when it was extremely busy in the Cafe and hard to find a seat, particularly on the last sea day when they had the "special" buffet (which we didn't really find any different that other days other than the chocolate fountain). We've seen a big improvement in the shows on Celebrity over the years. Typical cruise ship shows, but the cast was extremely talented and energetic. Service at bars was good. Last year we noticed that bar service was not great - long line ups and slow. It was nice to see this change for the better this time. Our favourite bartender, Sasha, who worked at the pool bar and the Ensemble Lounge bar took great care of us all week. If you go on the Reflection look for her! We didn't partake in any shore excursions so can't comment on those. Our biggest pet peeve was the amount of up-selling that went on all week - mostly for drink packages and specialty dining. It was very aggressive on this cruise and we felt timing was often inappropriate (for example when sitting trying to enjoy lunch in the Ocean View Cafe staff were constantly coming up to us to try to sell us specialty dining). This cruise was sold out so there were times when it felt a bit crowded on board - something we have not felt before with Celebrity. Embarkation and disembarkation were extremely smooth and quick. We had a great time and continue to enjoy and recommend the Celebrity brand. Read Less
Sail Date January 2017
The tenors of rock performed on this cruise and brought the house down. We also had a FABulous comedian and Filharmonics! WOW! We also loved the 2 specialty restaurants Q-Sine and The Porch. Service was the best we have ever had by ... Read More
The tenors of rock performed on this cruise and brought the house down. We also had a FABulous comedian and Filharmonics! WOW! We also loved the 2 specialty restaurants Q-Sine and The Porch. Service was the best we have ever had by far! Shout out to our Cabin Attendant Secreste, The Porch Gani, and Opus Gary. We enjoyed our first time in Labadee and rented the Nellies cabana. The internet packages and BINGO are too high. The martini bar was my favorite. This ship is absolutely beautiful. All entertainment was great. Storage in the bathroom was great. Wish we had more drawer space. Ship was easy to learn. The lawn club was a nice extra. We loved the Sky lounge and the sunset bar. We had 3 very nice parties on the ship. 2 elegant chic nights. Disembarkation was a breeze. Arrival took a little longer. We would do a repeat performance for sure! Read Less
Sail Date December 2016
I traveled with a group of friends through Pied Piper Travel. It was a very nice cruise, and I enjoyed the ship. I was upset that In Blu you are not given the option to sit with others. Although I understand that couples and friends ... Read More
I traveled with a group of friends through Pied Piper Travel. It was a very nice cruise, and I enjoyed the ship. I was upset that In Blu you are not given the option to sit with others. Although I understand that couples and friends prefer to sit alone or together as a group, a single person is excluded. And again, although the tables are very close together, one doesn't know if the folks next to you would like to converse or be left alone. A simple question posed by the hostess or host as to whether people would like to be seated with others or not is easily enough done. I ended up dining with friends a couple of nights in the main dining room simply because I did not want to dine alone in Blu. Otherwise, I enjoyed the cruise. One exception is that the bartenders seem to be slow in recognizing customers at their bars. At the martini bar, some of the bartenders are more interested in showing their "Cocktail" juggling skills than they are in serving their customers. When it's busy, their first concern should be making the drinks. Read Less
Sail Date November 2016
Background-Single traveler 22 cruises on Celebrity, Elite Plus, 1 each on Cunard, Holland America, & NCL. Embarkation was smooth as silk, boarded the ship 40 minutes after arrival at the port in Civitavecchia, did two nights ... Read More
Background-Single traveler 22 cruises on Celebrity, Elite Plus, 1 each on Cunard, Holland America, & NCL. Embarkation was smooth as silk, boarded the ship 40 minutes after arrival at the port in Civitavecchia, did two nights beforehand in Civitavecchia at the Hotel San Giorgio (Nice **** service) Offship Facilities-I was happy to see Celebrity/RCCL putting more resources into some of the off ship facilities. After seeing the changes in several ports and then discussion with some of the senior officers, they confirmed that the company is upgrading its port facilities. Choice Air seems to improve in quality/selection each year. Shipboard excursions have improved drastically from the old spin around the city in a bus, to a more comprehensive list of activities to fit in with most lifestyles and budgets. They also seem to exhibit a much more obvious presence with their representatives at airports then I’ve seen in the past. My suggestion-promote Choice Air more than they do especially for open/multi leg cruises. My experience has been most people don’t know about it, or the arrival guarantees, and potential cost savings that can come with it. Ports-All were beautiful, but really enjoyed Nice the most. We also visited Marseilles, Barcelona and Tenerife. Nice is a wonderful walking city, and our weather that day was beautiful. Barcelona gorgeous as well, but weather there wasn’t as kind. Even though we had an overnight stay in Barcelona, the shuttle buses stopped running at 8:30PM, I thought they could of at least ran them till midnight as the taxis from Las Ramblas were pricey. In that regard felt bad for the crew as some of the dining room staff didn’t get out till 10 or 11 pm and without any shuttle buses running it didn’t really give them the chance to at least get a few hours in such a lively fun city. I do wish though that in regards to the ports, it was more consistent for port transportation. Some of the ports transportation to the city is free, other ports you pay for each time you ride a bus, other ports you pay for a daily pass. Some you pay in Euro’s, some you pay in dollars, or on your Sea Pass. Just wish it was uniform one way or another. My suggestion- offer a fixed price port transportation pass, charge $25, stamped on your sea pass like a beverage package, and you get the convenience of no paper tickets, and you’re set for whole trip. Ship itself- In a word stunning. Love that Celebrity is a learning organization, and took the best characteristics of the previous vessels and rolled them into this one. It has a much smarter use of space, without a lot of dead spots. Speaking of dead spots the internet wasn't one of them, since we had a strong signal all 15 nights and 16 days. Also liked that with Reflection they seem to be trying new things rather than just resting on a completed project. New options on dining and entertainment are currently being tried while others are on the drawing board. I think they said used to have 7 production shows, now they have more than double that. There are new items being introduced on the menus currently, and I had heard that the menus of Qsine and Murano are next to be trying some some new additions Although not a fan of Sushi myself, was happy to see the concept “Sushi on 5” introduced. The Bistro although a prime location was certainly not well visited venue before, so was glad to see them trying new ideas. My feeling is the Sushi concept will generate more interest than the Bistro ever did for certain demographic markets onboard. Activities- Excellent activities staff. Maarten the Cruise Director and Liam the Activities manager were superb at their craft, and you could tell they genuinely love what they do. They literally are running from one event to another especially during the sea days. My only criticism is they really have slashed the activity staff too thin. With 3100 passengers it just seems they need to have more than 1 cruise director, 1 activity manager and one additional cruise staff member onboard. They did have a two DJ’s on as well (just temporary), but too little staff for the work involved. Those three worked their tails off to make every event a success. Entertainment-It was better than on previous cruises, and they gave the audience what they wanted in most cases. We had two performances of Tenors of Rock, which exceeded any expectations I had. Where I think they really excelled was when they took the dancers and singers OUT of the theatre in put them in smaller venues. The shadow dancing at the martini bar was fun and fresh, having the singers in the lobby and at Celebrity Central in different musical genres was a nice fun musical surprise. I especially liked the Disco night tributes, as well as the mermaids and mermen poolside at the indoor pool. I also really enjoyed it when they upped the entertainment from a G rated format to a PG. They did a great job with “The Tonight Show” and “Liars Club” as two examples where it was a little naughty fun. Also it was clearly stated in program and before the show that it would contain some adult content, just in case that wasn’t your cup of tea. Was so glad to see new ideas, and shows being done in house, and that Celebrity is constantly testing new ideas on individual ships then rolling them out to the fleet once they are proven winners with the passengers. MDR- Some improvements on the menu, but it needs refreshing. Still good but not great. Great hard working and smiling waiter and assistant waiter, but they do seemed taxed in the amount of people they need to serve and getting things out in a timely manner. Some nights you could have 5-10 minutes between course other nights a half hour. It seems like the waiters would line up to pick up food, rather than a smooth transition, and this created delays between the courses. I did find the management in the MDR superb and responsive, but they are working with a short staff, and I think that more than anything hinders the operation. We noticed this same pattern on our last cruise on Solstice, while the specialty dining venues seems well staffed, the MDR seems to be always short a few extra set of hands. One thing I would suggest to other passengers, if you’re on the fence about trying the specialty dining, speak to the maître d' or assistant maître d' in the MDR to help facilitate your reservation. On more than one voyage they were able to get us a discount of between 30-50-% in the specialty dining venues just by being flexible on our day/time of reservation. I can honestly say, I’ve never had a sub-par meal in ANY of the specialty dining venues on ANY of the Celebrity ships. All the meals have been more than worth the surcharge that I paid. My suggestion-Celebrity should offer a pre-sale 3 for $99 specialty dining package on all ships. Right now the pre cruise specialty dining packages are oddly set up, with you having to preselect dates times venues in advance (and must select different venues), and the selection process doesn’t make common or economic sense in most cases. Generally dates and times offered are fixed hours and when you get onboard you find you can realistically change it to fit any dining schedule. Simplify it offer a package of 3 with the flexibility to choose your option once onboard Murano-Service extraordinary, great attention to detail, and presentation reminded me of a Michelin dining experience. The menu could use a little tweaking maybe add or try a new dish or two. Some of the dishes were pure classic gastronomic delights such as the châteaubriand , herb crusted rack of lamb, while others like the Dover sole véronique or Loup De Mer didn’t really seem to stand out from the pack. Although in my opinion they made up for any minor disappointments with the attention to detail and some of the delights of the other courses. Must tries were Creamy Maine Lobster Bisque, Young Spinach & Frisée Salad, and my absolute favorite the Chocolate and Grand Marnier Soufflé Luminae-In a word, Stellar. I loved the intimacy of dining in Luminae. Every night was a warm inviting experience where you feel like you had dined there for years, and the staff treated you as an honored member of the family. Every detail of Luminae is well thought through from the basic design elements (cutlery, china, and table decoration), to the lobby design, the doors, and the layout of the table themselves. Really enjoy the menu design. It’s more abbreviated than the MDR, but the choices and portions are fresh and creative rather than just recycling dishes from the other venues. Michaels Club-Nice place to stopover, great for help or advice. Just has that feel of a nice clubhouse without the stuffiness. The biggest asset in the Michaels’s club concierge. On more than one occasion I went there looking for advice. Who do I talk to about changing an alcove reservation? Any idea where the closest place on Las Ramblas to change currency? Any suggestions on ceramic art studios in Tenerife? All three cases, Michael’s club wonderful concierge had the answers. Lawn Club-Hands down it’s my favorite dining experience onboard. Something about sitting under the stars, the smell of a grill and the hint of a grassy perfume nearby is enchanting. I love seeing my food being prepared and the chefs putting together dishes that are great to look at and more importantly great to enjoy. Unlike many of the venues aboard, I think the simplicity of presentation at lawn club is a smart choice. The emphasis is on the meat, the seafood and the side dishes, rather than colored palettes of designer sauces, herbs, and flowery rosettes of vegetables. It works one hundred percent. Having tried just about everything on the menu, it’s a hard to pick one or two standouts. Every steak, shrimp, or piece of lamb I tried was succulent. Especially loved the side dishes as well, served in single portion ramekins. Lobster Mac N Cheese, Sweet n Spicy creamed corn were exceptional and save room for the carrot cake or the AWESOME chocolate chip cooking served hot with ice cream. DON’T MISS IT! One other nice thing they did with lawn club were lunches. Simplified and redid the offerings. Some of the greatest burgers you’ll ever taste ($10 surcharge). Beef was top grade, so was the presentation. I gave it am 8.5/10. Salad bar also included with the fee. My only complaint was that the fries were a bit soggy. I mentioned that to the F&B manager Clint, and he explained the trouble they had was they didn’t have a deep fryer at lawn club, but he was actively working to come up a solution so to offer top rate fries to go along with the awesome burger. I have no doubt they will. Tuscan Grille- Was honored to dine with the Captain on the 2nd or 3rd night in Tuscan, and again at a luncheon a few days before the end of the cruise . Obviously the company was great, and so was the food. First of all the views from Tuscan are awe inspiring having the sweeping aft views of the ships. The position and design of this restaurant just has a great feel to it. Tuscan to me anyway seems more wide open than any of the dining venues, with generous spacing between tables. First up were the starters, a generous selection of fontina, gorgonzola, prosciutto, soppressata, and marinated olives to name a few. I followed that with the house meatballs which were kind of dry, I do miss the kobe meatballs they used to have on the menu. These were good, but not great. Our table of 7 had different dishes with beef seeming to be receiving the most succulent reviews, especially the dry aged porterhouse, and the filet, which I thought were close to the quality you might expect at Morton’s or Ruth Chris. Swordfish was a big favorite as well. Cabin-Was in a C2 cabin. Lots of storage between the two large over the bed compartments, the closet and the 4 drawers in the central desk/storage console, plus a little more on the nightstands and the vanity in the bathroom. It’s a very well maintained ship after 4 years of use. I always look at the tile grout in the bathroom, caulking, seals on the balcony door, and the condition of the furniture and wood railing on the balcony and the bedding and linens, and no complaints about any of it. Minor thing for me were the pillows were flat, but easily remedied as my stateroom attendant Vigor, brought me a memory foam pillow, and then it fantastic. Also the mattress on the bed was reaaaallly comfortable, a friend told me later that Reflection has Celebrity eXhale bedding (linens and mattresses), it was like night and day compared to other cruises I’ve been on , this was so much a richer indulging experience in sleeping. Since I don’t drink alcohol the first day I asked that mini-bar be cleaned out, which was done by dinner time, and I stocked it with my beverage of choice (Pepsi). Stateroom service was truly top rate. Sent laundry out twice and both times returned within 16 hours using normal service. I love the elite plus perk of some free laundry tickets, dry cleaning, etc, and definitely take advantage of them to even leave the ship with clean laundry. At least 3 or 4 times during the cruise I saw the housekeeping manager for our floor who checked in and she asked if we needed any assistance with anything. We didn’t but certainly was nice being asked. My suggestion-Get rid of concierge class canapes. They used to be a nice selection of hors d'oeuvre with a good mixture of textures and flavors, but I’m sure because of economics now they have been whittled down to a few olives, some type of spread, and a few crackers. Was happy to hear also that Celebrity is testing a program to do away with all the Captain Club coupons for laundry, drinks, etc, and just build those perks right into your online account. I think it’s a great idea since half the time I seem to misplace the coupons. Art on board Celebrity- One thing I really enjoy on Celebrity is their art collection. It’s an eclectic mix of different mediums, and types. Some going back to the Chandris Family days while others are new pieces. I spend one day at sea just going up and down the 15 decks of the front and rear staircases and alcoves, and the lobby admiring and learning about the different pieces. Some I said WOW that’s amazing while others like the spray painted set of gold mini blinds I said to myself what in gods earth is that thing. Like anything though, beauty is in the eye of the beholder, and the vast majority of the collection is magnificent, and worth the look around at it. Alcoves-Reflection is one of the three Celebrity ships (Silhouette and Solstice being the other two) to offer “The Alcoves”. Alcoves are located on deck 15 aft and on Reflection they number 10 in total. They have comfortable seating for four or five and are rentable by the day (from 9AM-9PM). I think they run $99 a day for port days and a bit more on sea days. We had made arrangements to reserve one for the last four days of our voyage (all sea days). The alcoves open up to the lawn facing inward, and the outside of them allow privacy from the deck pathway. They have a retractable roof to allow your choice of sun or shade, and have a handy direct telephone to your alcove butler. They come with a daily tray of cheeses and fruit and several bottles of cold water. They also offer the use of an IPAD. To me the alcove was the perfect place to read and relax. Several of my friends onboard would drop in during the day, so we made it a shared experience. One day we had rain, so went up in the morning and cancelled it for the day and rescheduled it for a different day. One suggestion for the Alcoves is reserve early, as some voyages the alcoves are pre-booked months in advance. You can reserve them under the dining options on the Celebrity website or by telephone through your TA or Celebrity Other Onboard Facilities • Future Cruise Sales-I was very impressed on how Celebrity has really stepped up the other facilities onboard. The future Cruise Sales office is now located on deck 4 is now a real inviting space, and offer some good values. In my experience in the past it never really offered any better deals than I could find online, now I find it does. It is well manned every day, and the manager and agents really work to get you some great values. For example one helped me get the same deal for a friend in the UK even though he wasn’t onboard. We were able to get the same perks and upgrades for him as if he was booking onboard. • Captains Club Desk-Very helpful and again well manned station. Was glad to see them at their own location rather than just adjoining guest relations. They had their hands full this cruise as I heard they had 1500+ elite and elite + on board. • Spa-Found Canyon Ranch a welcome addition. Did try an 80 minute deep tissue massage and it superb. Previously using the old spa services, I would have given them average at best. This time though, I didn’t have to listen to a spiel about buying products that I’ll never use. The massage was done with hands, not just elbows, and she knew 100% about trigger points and using the massage to get me the best benefit. Pricey for a massage at $225 for an 80 minute on a sea day, but was able to negotiate down to $177. • Gym-As you might expect top rate. Equipment is new and maintained and best views you’ll find in a gym anywhere. They have personal training as well as a good variety of group training (spin classes, pilates, walks. My understanding was the PT sessions run about $80/hr for a one on one, substantially less for any of the group classes • Casino-Like any casino, great place to go if you want to leave with less money than what you came in with, but at least here it’s friendly • Buffet-didn’t really try it other than a breakfast or two, a salad or two, and a daily ice cream, but it was always clean and tidy, and well watched over by the F&B managers • Decorations-As we were on for Halloween, a brilliant display of all hallows decorations were masterfully and artistically created on the main staircase and in front of guest relations. It’s hard to put into words how much of a masterpiece it was, hats off to whoever conceptualized and the created the idea, as was really in awe of the creativity and detail of it. • Announcements and the Daily-PA Announcements are kept to a minimum, except for Captain’s daily update at 10AM. They tended to run ships drills for crew on port days, so as not to really interfere with passengers coming and going. My Suggestion-You should try and say thank you in person and use the Attention to Detail cards and mention outstanding staff members by name when you see senior officers. I always follow up when I arrive home and send a letter or email to Celebrity (yes, some people still write letters), of any standout performers of the team onboard. Debarkation-Miami was a mess for debarkation. Ship arrived about 3 or 4 AM, but really didn’t start moving guests till about 9AM. Quite a few announcements kept us in the loop that the terminal was backed up, and invited us to stay onboard rather than stand in line at the port. Once inside the terminal things moved slowly, luggage was spread over a large area, so many folks complaining. There was only one small bottleneck exit from the cruise terminal, so it was extremely congested even outside. Summary-All in all, it was a top rated performance by Celebrity. They gave me what I was looking for R-E-L-A-X-A-T-I-O-N, treated me like an honored guest, always with a smile on their faces . They provided extremely good value for every dollar spent. I already miss the “Mr John, do you need help with anything” , and the attention to small details that they provided. In a few small cases where I found a small problem, they did everything in their power to correct it immediately. To me that is Modern Luxury. My Hats off to Captain Bouzakis , Hotel Director Niyazi Kormaz, F&B Manager Clint Kelu, GRM Julie Sherrington, Cruise Director Maarten Breuls, and Activities manager Liam Ryan who made this a spectacular holiday rather an just another cruise. I hope to sail with each one again. They genuinely share a love and pride for what they do, that coupled with an excellent teamwork skillset so even with our 9+ sea days, their combined effort and enthusiasm made this voyage appear seamless. Atmosphere-Always makes me feel fantastic to see such a multinational group of people getting along so well. We had 73 different nationalities onboard between staff and guests. There was everyone from a man from Tibet, to a group of friends from Norway, South Africans, Indonesians, Phillipinos, Belgians, Egyptians, Israelis, Vietnamese, English, Irish, Kiwis from New Zealand, Germans, Chinese, Croats, Russians, Ukrainians, it was a regular United Nations…… and closer to home Canadians and even a family that lived 25 miles from my house in New York. Literally it’s such a small world. It truly fascinates me to embrace our differences and share the commonalities with fellow guests and the onboard team, to me anyway it’s one of the true pleasures of cruise life. One additional note- As we arrived into the port of Miami on November 5th. We were boarded by the USPHS (US Public Health Service) team and the ship was subjected to a unannounced POSI (Periodic Operational Sanitation Inspections). This was done immediately upon pulling into port, and the crew had essentially been at sea for almost 10 days straight. Not surprisingly the team onboard Reflection scored a perfect 100% on their inspection. As we used to say in the Navy, Bravo Zulu (congratulations) to the men and women onboard Reflection for this well-earned perfect score. Read Less
Sail Date October 2016
A group of our BFFs decided to cruise together. Greek Isles was the consensus destination. Celebrity had the best itinerary for our chosen cruise dates. My partner and I were mildly apprehensive as we prefer small ship experience and, ... Read More
A group of our BFFs decided to cruise together. Greek Isles was the consensus destination. Celebrity had the best itinerary for our chosen cruise dates. My partner and I were mildly apprehensive as we prefer small ship experience and, we did not expect high level of service on a 3,000 passenger ship. We're we ever surprised! Although the ship was huge and the cruise sold out, it never felt crowded. Even on sea days. We were in a Royal Suite (suite 1607) and had our own dining room. We never ate in the main dining room so I cannot speak to crowds in main dining room. The suite experience on Celebrity was the best we've ever experienced. The royal suite was very large (590 SF) with 2 bathrooms and a large veranda with a hot tub! The suite level included a premium beverage package, free dining at all specialty restaurants (more later on restaurants), 2 complementary bottles of spirits (vodka, gin and/or scotch), 300 ship board credit and pre-paid gratuities. And the best butler in the known universe, Izzy Young, who catered to our every need. We thought we had died and gone to heaven. FYI we are not new to cruising and have cruised on Oceania, princess (yuck!), Carnival (double yuck) and crystal. None compared to our celebrity royal suite experience. The restaurants were great! Don't miss Quisine for a fanciful, fun dining experience. Lawn club grill and murano were very good. We loved the front porch for lunchtime and sushi on 5 was fantastic. Luminae, the suite dining room was acceptable. Food was very good but service uneven. The suite cocktail lounge, michael's club, was great and served us as a rally point for our 10 person group. The bartender, elyesta, knew our names and served up our preferred drinks when we appeared. She also served up many laughs for us with her delightful sense of humor. The itinerary was excellent - Sicily, mynokos, Athens, kusadasi, Rhodes, santorini and Naples. we do not usually opt for ship sponsored shore excursions and plan independent private tours but decided to try a ship sponsored excursion on santorini. The tour guide was incredibly knowledgeable. Akrotiri is not to be missed. Getting on/off ship never took more than a few minutes - a surprise on this large ship. The staff was uniformly gracious and charming. Always smiling and greeting you with friendliness. The gym was good! Entertainment was OK. Would we cruise celebrity again? You bet we would! But we would select the suite experience. It was almost too good to be true. Read Less
Sail Date September 2016
We choose this cruise because after much research it came up as an exceptional choice. We wanted to leisurely cruise, with a quality liner, with all the trimmings. The destinations were important also, as we had never travelled to this ... Read More
We choose this cruise because after much research it came up as an exceptional choice. We wanted to leisurely cruise, with a quality liner, with all the trimmings. The destinations were important also, as we had never travelled to this area. The ship, the service, the activities, the exquisite food, the logistical organisation, and the facilities were absolutely outstanding, and we thoroughly enjoyed every aspect of it. We definitely would quite easily do it again, and we definitely recommend this particular cruise/liner to our family and friends. The whole cruise was a delightful adventure. There were some minor delays, getting on and off the ship, and waiting to speak to someone at the service desk, but this was acceptable, as it was meticulously organised. There were many areas on the ship to get away to a quiet atmosphere, and that was really refreshing, The communication on the ship, before after and during was fantastic. Read Less
Sail Date August 2016
We booked this cruise as our main summer holiday this year due to it being an extremely good deal including an alcoholic drinks package. The ship is absolutely stunning, not a single thing I could fault. The layout is easy to navigate, ... Read More
We booked this cruise as our main summer holiday this year due to it being an extremely good deal including an alcoholic drinks package. The ship is absolutely stunning, not a single thing I could fault. The layout is easy to navigate, the facilities are of the highest quality and the cleanliness is second to none. There is an excellent choice of venues on the ship to keep everybody entertained. Wether it's grabbing a drink from the sunset bar and sitting on the lawn, watching the evening sunset or discovering a quiet sun lounger on the solstice deck to relax and read a book. The cabin facilities are excellent and once again spotless. The bathroom is a great size, I have seen much smaller. The staff are all extremely friendly and helpful (with the odd exception). One of the waiters even recognised my partner from Eclipse well over a year ago and remembered his food allergies. I cannot recommend this ship enough, we had the best holiday and have booked another three Celebrity cruises since. Read Less
Sail Date July 2016
I spent my birthday week on board Reflection. It's a gorgeous ship, and some aspects of the cruise were very good, but I don't think I'll sail Celebrity again. I prefer Royal Carribean and Princess. The best thing on board ... Read More
I spent my birthday week on board Reflection. It's a gorgeous ship, and some aspects of the cruise were very good, but I don't think I'll sail Celebrity again. I prefer Royal Carribean and Princess. The best thing on board was the entertainment. Production shows were comparable to West End and Broadway standards. The singers that played in lounges and bars were all truly excellent. Our balcony cabin was spacious with a very nice bathroom. Only gripe was that there was not enough storage space for my liking. Food onboard was a mixed bag. I found the specialty restaurants good, especially Tuscan Grill. However, in a cruising first for me, I did not like the food in the main dining room. One night I had salmon (it was awful) another night I ordered soup (it tasted like cup-a-soup). The buffet was not consistent. It was excellent at breakfast, good at lunch, OK at dinner (we had dinner there once), but very poor after 10pm. The best guilty pleasure about a cruise is going to the midnight buffet and having food before bed! All that is available on this ship is pizza, and sandwich stuff. I took an instant dislike to the cruise director after he made what I considered to be a racist joke on the very first night. I have often complained that cruise directors are too in your face and make too many PA announcements, but on this ship it was the reverse. Apart from briefly seeing him at the end of the production shows we never saw him. I actually wondered what he did to earn his keep. Activities on board are all very low key. This is a cruise for people who like to sunbathe by day and drink by night. There isn't much else to do. Staff were all friendly enough (as you'd expect) but they didn't seem as genuine as the staff on Royal Caribbean. In short, I guess I didn't like the patronizing vibe on this ship. It's like a posh nanny state that makes choices supposedly in your best interest. Anything considered "naff" is off the menu and off the activity list. To put it crudely they're a little up themselves.   Read Less
Sail Date March 2014
We love the transatlantic cruises! A big fan of AquaClass until this one. The decision to allow any suite passenger to dine in Blu, has taken away from the AquaClass experience. Still the Celebrity website boasts this as "Exclusive ... Read More
We love the transatlantic cruises! A big fan of AquaClass until this one. The decision to allow any suite passenger to dine in Blu, has taken away from the AquaClass experience. Still the Celebrity website boasts this as "Exclusive access to Blu, a specialty restaurant featuring "clean cuisine" that also serves complimentary breakfast every day." Upgraded room service menu. It is just not so. And seating and service in Blu reflected preference to suite passengers. On the first night we waited to be seated about 30 minutes and after placing our orders waited over an hour over our water and bread basket. Finally I had to approach the Maitre D. Our server said they were short and the inclusion of suite passengers was over-reaching their staffing abilities. I made a complaint to the desk and was contacted by head of food services. The next night we had excellent service. We had a fabulous meal on formal night in Murano - excellent - if you only dine in 1 specialty restaurant make it this one. I wore a Bermuda suit (which basically exposes only the knees - just like my kilt - more on that later). We dined in Qsine and the Maitre actually recognized us from our last transatlantic cruise - that is awesome! He had been the Maitre in Blu on our last cruise. A really fun experience - make sure you go hungry! The buffet is same old, same old but reliable. There is no Sake with the Sushi even though the sign says "Sake & Sushi"... The Aquaspa Cafe is great if you can get the card players to leave tables. With all of the venues, empty rooms and tables, game rooms I do not understand why they convene in an eating area and occupy 8 out of the 10 tables. We also ate at the Tuscan Grille which is my second favorite specialty restaurant. now, back to Blu. On formal night I again donned my Bermuda suit and waited outside Blu for a while with a group of friends. The Maitre came out and in front of everyone said he could not seat me the way I was dressed yet he seated a guy in jeans and a wrinkled short sleeve shirt right before. He said he would seat the rest of the party but not me and I could go change. A member of our traveling party was so incensed that she said no way - let's leave. I contacted the Head of Food service with whom I had already spoken and she seated us in the main dining room with an apology and a complementary bottle of wine. She admitted that some cultures do not understand cultural dress like kilts and saris and said the next formal night I was welcome to dine in any restaurant the way I was dressed. We have never had a problem with kilts which is our go to formal wear but weighs a ton and is hot an the cruse was Caribbean bound. Same amour of flesh exposure. I suspect that it was a payback from the complaint I made regarding our first night. We received better service in the dining room and the staff seemed to have way more time to interact with us. We never had to wait to get in and the service was impeccable. Bistro on Five is a great place for a light late supper or crepe snack. We had a good time in there with our spa therapists one night. Too bad their contract was lost to the new Canyon Ranch, but they are on Royal Caribbean now. Our favorite drink place - the Molecular Bar (thanks to Loida, Sergei and Marius for our excellent care). We found the beverage package a great deal and that included Molecular, our San Pellegrino, the excellent coffee bar, smoothies and wine by the glass at dinner. SPA & Persian Gardens. We spend most of our money in the spa. The overhaul to the Persian Gardens is well - meh! People go in there and spend the day on the heated chaise. The only time there were any free were port days (and we only had 3). Not worth paying for. We got it as a part of our AquaClass but then they sell to the general passengers, so it is not exclusive. These are people who don't pay for Spa services. We usually do about 1 treatment every day or two and the therapists are awesome. They had a Hamam experience which was amazing. Alas, I doubt that is now available. We are due to embark on the same ship in a few weeks - we'll see how the Spa is now. The embarkation in Italy was a little slow to get started but once past the checkin desk smooth and our room was ready on time - though it was a bit later after that our luggage arrived. Excellent cabin serves though we did have to ask for the amenities such as face spray and lip balm and coupon book they we knew we should expect. Overall the ship and public areas are above average maintained. Onboard activities are many and varied and sometime had to choose between two activities at the same time. The notable excursion was the Sky Safari Zipline - highly recommended if you have no mobility or joint issues. Celebrity remains our favorite, but we are looking at others now as well Retirement has led to a flexibility not previously had. Sadly Celebrity offers few last minute discounts and the "one level upgrade at time of booking" has yet to happen. Now that I have time to sit and write this stuff expect another review in December.   Read Less
Sail Date November 2013
My partner and I have previously been on the Eclipse and Solstice, so this ship was very familiar. Although there is an additional level of cabins, the layout is actually better on the upper decks than on the other ships in this class. ... Read More
My partner and I have previously been on the Eclipse and Solstice, so this ship was very familiar. Although there is an additional level of cabins, the layout is actually better on the upper decks than on the other ships in this class. The ship is brand new and beautiful. Very nice artwork throughout. We didn't miss Quasars, which is now a conference center. Frankly, we never saw anyone use Quasars on the other ships anyway. The Sky Observation Lounge is smaller than on previous versions of the ship because of the addition of new suites, but it is still adequate and very nicely furnished. We stayed in cabin 1620 which is on the "bump out" section of the ship and has a huge balcony. Very nice. The cabins are, in my opinion, small and kind of cramped especially when the bed in near the door instead of the balcony. Nonetheless the cabins are nicely furnished and comfortable. The bathrooms are laid out excellently and quite large for a cruise ship. They have nice touches like fog free mirrors and nightlights. There is insufficient drawer space in the cabins although the closet is adequate. The bed is comfortable, but even with the "pillow menu" neither of us could find comfortable pillows. The room service attendant was excellent. We hardly saw her after the first day, but the cabin was always clean when we returned and there were always plenty of clean towels/glasses, etc. We tried 3 of specialty restaurants and enjoyed them all. The best was the Lawn Club Grill. The flat bread appetizer (which was actually a pizza) was awesome. The restaurant is, however, over priced at $40. Quisine is a great experience and I think worth the $40 surcharge. We have eaten in Tuscan Grill several times before and we were not disappointed. The food and service were excellent and worth the $30 surcharge. We did not try Murano's this trip because we both feel it is stuffy and overpriced having dined there twice before on other trips. Our main restaurant was Blu because we had an Aqua class stateroom. The food is consistently good in that venue as is the service. On three Solstice cruises we have yet to try the MDR.The cruise line says they have added additional deck chairs, but it was still difficult to find sunny deck chairs on sea days. There were many "chair hogs" on board. I actually did see the pool attendants pick up peoples belongings from chairs that had not been occupied for a long time. Good job! The Solarium is very nice as it is on all the Solstice ships. For the first time we tried the Spa Grill and were pleasantly surprised. The ahi tuna was very good. We saw a few of the shows. The production shows were good, not great. The magician was also good, but again, not great. We did try most of the bars and enjoyed the Martini Bar and the Sunset Bar best. The new layout for the Sunset Bar is much improved. I had the drink package and thought it was worth the money if for nothing else than the convenience. I noticed on this voyage that most of the passengers had some sort of drink package as very few receipts were printed out by the bartenders. I also noticed that very few people seemed to tip the bartenders. I know 15% is included in the price, but many them went above and beyond and deserved extra compensation. In general, the service throughout the ship was uniformly excellent. We had no complaints about the service. Read Less
Sail Date February 2013
Sailed on Reflection January 12th out of Miami. We are a gay couple in our early 40's and this was our 3rd sailing on a Solstice class ship (previously we have sailed on the Eclipse and Solstice). Once again, Celebrity met our ... Read More
Sailed on Reflection January 12th out of Miami. We are a gay couple in our early 40's and this was our 3rd sailing on a Solstice class ship (previously we have sailed on the Eclipse and Solstice). Once again, Celebrity met our expectations. This ship is beautiful, service was excellent, and food was great. Our previous sailings were in Aqua Class, but this time we opted for a deluxe veranda cabin. Cabin was exactly the same as our previous Aqua Cabins minus the special shower head, different spa-like amenities, water and sparkling wine (we did not miss any of these extras). Our reason for sailing Aqua in the past was to have access to Blu restaurant but we can honestly say we did not miss it. Food in the main dining room was excellent. I am a vegan and the menu is clearly labelled with appropriate options. Maitre D provided menu for following day each night so I could preview it and if there was not something I liked the chef prepared something special for me. Staff in main buffet were knowledgeable on food ingredients and were able to let me know what was vegan and what was not. Aqua Spa on the Reflection is double the size. We purchased a week pass which cost $199 for the two of us. it's good they doubled the size as on Eclipse and Solstice the spa was often crowded - not so on the Reflection. They only sell a certain number of weekly passes so best to get them on embarkation day in case they sell out. Staff were all very friendly and accommodating. Must say that the captain on this ship was fantastic. He always had a presence around the ship and made daily announcements. He was very personable and you got the impression that he genuinely cared about each and every passengers safety and well being. We like Celebrity because of their strict non-smoking policies. Smoking is restricted to only a few outside areas on the ship. No smoking is allowed on stateroom balconies. Our neighbours were apparently not aware of this and on embarkation day were smoking on their balconies and it was drifting over to ours. We spoke with the assistant housekeeping manager and she dealt with the situation immediately. From then on we had no issues and the manager checked in with us several times during the week to make sure there were no more issues. We did feel more movement on this ship than on previous ships. Very rocky on our first few days. We didn't partake in a lot of the Celebrity life activities but did attend the Captain's presentation on ship navigation which was very interesting and I'd recommend it. Magic show was also very good. Following our week on the Reflection we sailed a quick 2 nights on the Constellation, which was a completely different experience (see my review in the Constellation review section). We love the Solstice class ships and would recommend them highly. They are definitely not "party" ships, but for us a week of rest and relaxation in 'modern luxury' is exactly what we want, and once again Celebrity did not disappoint. Read Less
Sail Date January 2013
We were on the 12/5/12 and the 12/8/12 cruises back-to-back. I'm combining them into this one review for ease. The Reflection was beautiful. We were on the Eclipse previously and the Reflection felt familiar to us which was great. ... Read More
We were on the 12/5/12 and the 12/8/12 cruises back-to-back. I'm combining them into this one review for ease. The Reflection was beautiful. We were on the Eclipse previously and the Reflection felt familiar to us which was great. We rated each of the areas that we experienced or utilized while on the ship. We loved the cruise, but reviews like this are about explaining both sides of the equations. We graded each item like back in school on a scale of A-F. A -- Excellent B -- Very Good C -- Average D -- Below Average F -- Poor A: Alcoves Cafe al Bacio Casino Decor Embarkation Guest Relations Desk Martini Bar Passport Bar Qsine B: Bistro on Five (somewhat slow service with very few customers) Blu (hit or miss service) Cabin (seemed lacking of storage compared to Eclipse) Debarkation (long wait) Gym (Byron always seemed stand offish, not very personable) Main Dining Room (staff seemed either overworked or grumpy) Molecular Bar (aloof staff) Ocean View Cafe (some of the items presented were "meh") Pool Area (wasted space at both ends) Sky Bar (a bit small for what was presented there) Spa (some confused staff) C: Customer Service (when it was good, it was good but when it was bad it was terrible) Ensemble Lounge (an odd space with no real cohesion) Excursion Debarkation Process (always seemed to be a cluster/mess) Lawn Club Grill (needs some tweaking, seemed disorganized) Michael's (never open & when it was, it always was reserved for private group) Shops (staff always seemed very bored, over it) We go back again in March 2013 so I'll post another review then to see how things have worked themselves out. Customer service seemed a bit off on this cruise compared to others we have been on. Many staff seemed either over it or bored. There was often a sense of "whatever" and not in a good way. Overall, we had a fantastic time and can't wait to go back again. Read Less
Sail Date December 2012
We are a couple of nearly 8 years that cruise frequently (him (Jimmi) 18, me (Kevin) 45). While we both agree that Celebrity is our cruise line of choice, we certainly have different opinions and I will preface this by saying that I am the ... Read More
We are a couple of nearly 8 years that cruise frequently (him (Jimmi) 18, me (Kevin) 45). While we both agree that Celebrity is our cruise line of choice, we certainly have different opinions and I will preface this by saying that I am the picky one so we did have a few differing opinions. This was a Holy Land turned European, turned transatlantic, turned to 2 week long cruises in the Caribbean due to a whole bunch of factors. We also cruised HAL Westerdam over Thanksgiving, and were quite happy to return to Celebrity after our week on HAL. We also coupled our cruise with Christmas in Key West, which affirmed our cruising first option for vacation due to overall value. On this cruise, we were joined by a couple we met on Eclipse 2 years prior. We were all excited to see the evolution of the Solstice class and we were not disappointed with the final product. THE SHIP JIMMI: At first sight the ship looks like any other S-class ship; however, after further investigation, there are clear differences... Some great, some good, some not the greatest. The positive: I'll start by talking about the basket/nest areas on decks 7 & 8. This is a great addition to the ship. This is a great place to sit and read a book in peace. The area has complimentary beverages (coffee, water, etc.) and is cozy in its atmosphere. The ship, only being two months old, of course, was in excellent condition. This is one thing celebrity doesn't seem to miss on their ships in general, especially when comparing to HAL. A constant that I absolutely love about Celebrity is the Martini Bar. With good reason, Celebrity got it right with this bar. It's location, it's entertainment value, it's delicious specialty drinks, and the fact it's the best pace to meet other passengers. The controversial Sky Lounge was of much discussion on the boards. The downsize of the lounge and the fact it would now serve as the nightclub because of the removal of Quazar ( or Gayzar as many of us fondly like to call it on the other ships) on Reflection. My opinion? I honestly think this was a great move. The Sky Lounge wasn't small at all, like you might think. That and they really made the best use of the space. On other ships this lounge is double the size, but honestly it's wasted space. At night they do a good job with lighting to make it more club like. They have resident DJ with a mix of popular music. One downfall of this switch is the distance from the Martini Bar. On other ships, typically we would alternate between both bars since they were down the walkway from each other. Sky Lounge is a little hike to get to, but that's a small inconvenience. The negative: The one addition to the ship that I think was a complete waste was "The Alcoves" on the lawn. At almost $150/day, who needs to be that exclusive? These are facing into the ship, which seems silly since to me facing out to the ocean makes much more sense. Maybe even if they rotated, that might even be better. The other thing that seems odd is they are just couch-type seating. No loungers for laying out. So this is just an area to sit and look exclusive while you read? I can do that for free in a number of areas on the ship. I think they fell short with what possibilities they could have done with this. They also take up a tone of space so the area I normally like to lay out on is now taken up by the lawn games they moved to avoid the Alcoves. This does seem to be a trend on cruise lines to have a "VIP" type options, which just breeds inflated elitist egos and pretension. It's sort of what Vegas did back in the late 90's with exclusive clubs and VIP rooms. Anything that can exclude some and make a small percentage feel superior seems unnecessary to me. KEVIN: The Celebrity Reflection is gorgeous and probably the prettiest ship afloat. I don't necessarily like the S-class evolution, but you cannot deny the beauty of this ship. The game room and nest area were great adds. The martini bar was our place of choice and we love the atmosphere of the bar. The redo of the sunset bar was really well done and the area is really comfortable. While I understand the need to drive revenue, there were a few misses. The alcoves on the lawn are overpriced and I felt they should be looking out at the ocean instead of the grass. If I paid that price, I do not want to be looking at sun bathers in front of me? The art studio was a miss. It was small with no advertising with what was going on in it. I prefer the blown glass area to what this entire area has been changed into. And I did not like the decor or smaller sky lounge. Considering that it changes into the night club, I would be curious to see how much these high dollar suites hear. On top of that, many people (including myself) extended the running/walking track to go forward and run over these rooms. OUR STATEROOM KEVIN: We upgraded to a C3 when prices dropped after final payment and wherein 9366. The cabin was located aft behind the life boats and we liked the location. There was a white bar outside our balcony for cleaning equipment, but it certainly did not obstruct our view. Further, we were up far enough for the jut out of the ship to also not block our view. The cabin itself served its purpose. The S-class bathrooms are some of the best bathrooms on cruise ships, unfortunately it does take away some of the actual cabin space. I am tall, so the above the bed closets work well for me, though can be inconvenient for those on the shorter side. The only complaint I had with our room was our room steward. On multiple occasions, when we were in our room, would knock and be opening the door at the same time (We did not have a DND sign for 2 days). On a different occasion, while we were sitting on our balcony mid morning, he came in and asked if he could clean the room while we were out there. That is totally unacceptable. It seemed his only cared about getting the room cleaned and that was it. Never did he go out of his way to open the door when I had my hands full or even really approach me to say hello. Further, the pillow options/menu was never offered to us. This is not a huge deal, but it is part of the Concierge package and should be offered. JIMMI: What he said. NO FEE DINING JIMMI: I think as far as cruise lines go, Celebrity is probably the most consistent of the ones I've been on as far as flavor, creativity, and all around goodness. From the "always available menu to the nightly specials. Reflection had great choices for food. I guess if you are a little pickier then you might have some problems, but they always seem to have a great selection. One area I missed trying was the little food set up in the solarium. They have some great healthy options there and I meant to check them out but missed out this time. The buffet is as always full of options, at least at lunch. Breakfast there is pretty much the same thing every day, which could be good or bad depending again how picky you are. They have much to choose from, but it's again the same every day. I'd like to see them mix it up a little. Not a deal breaker though. KEVIN: I have always been satisfied with Celebrity cuisine and I certainly was not disappointed this time. I love that they have a great combinations of classics and a creative approach to new dishes. The Opus dining room service and food was excellent. Probably the best dining experience I have had in the MDR. The buffet is better than most buffets at sea and worked for breakfast and lunch, thought there were a few times I wished lunch was opened a little later. FOR FEE DINING KEVIN: We dined one night in Qsine which was a lot of food, but a fantastic meal. Fun, interactive, and delicious. Well worth the $40 cover charge and service was again excellent. We also tried the Lawn Club Grill. I have to say that the while the setting is perfect, I thought the meal was mediocre and definitely not worth the $40 cover charge. No one in our group felt the need to participate in the actual cooking, but can see that it would add to the experience for some. Personally, I did not care for the flatbreads (cornmeal does not belong on pizza) nor the sides. They were offered family style and were lacking much flavor and were cold. Further, the salad bar was identical to the buffet salad bar. This area needs some work in order to justify a $40 fee. The steak was perfectly cooked and quite good, but steaks don't make the meal for me. It is amazing that they are able to get that flame broiled crunchy outside with no flame. Our server this evening (Jesse James :) ) was superb. Finally, we did try the Porch one day for lunch. This was probably the biggest disappointment of the cruise. There was nothing on the menu that warranted an additional charge. Service was appallingly bad and really the only lapse on the food side of things. For our food, we split two different sandwiches that were both good, but could have just as easily been created in the buffet and a salad that had browned lettuce. I think if the made a creative side (chips, really.) and make the sandwiches less ordinary, this place could be cool. Cupcakes were good! My current ranking of specialty restaurants is Murano> Qsine> Silk Harvest> Tuscan Grill > Lawn Club Grill. JIMMI: There are a few new options on Reflection to choose from when it comes to specialty dinning. One of the new additions we tried was "The Porch". For a small charge of $5 you are able to have a nice lunch on the side of the ship just off the Lawn. This area on some other ships would be the Lawn Shop. Now one thing we noted that needs some improvement on would be the menu. They are serving up sandwiches with a side of chips. Really? I can get this in the buffet, and now you're charging me for it? That's a fail. They need to come up with a menu that is set apart from something you can get in the buffet. This is a GREAT opportunity to have a more "healthy" option and still provide a great meal similar to the food they have down in the solarium pool area , but make it worthwhile if we are paying for it. With seating inside of an enclosed glass area to protect you from the wind, this also held in the heat, so that might be something they might want to alter on its next dry dock. It has some cut outs for air movement, but not nearly enough. That coupled with the sun, it's a greenhouse. I really want to like this area, but there needs to be some changes before we dine there again. The Lawn Club is another new addition and in my opinion an excellent one. The atmosphere is casual and airy and it being off the lawn area just makes a great a location and replacement for then glass blowing they have on other ships. I got a filet and similar to other specialty dinning I have experienced on Celebrity, they really know how to cook a steak perfectly. They also offer a pizza as part of the dinning and where my partner was not a fan of this, I really enjoyed it. It brought back memories of Chicago corner pizzas joints of my childhood. Two things that need some attention would be the salad bar. This again is something I can get in the buffet. They should be serving us specially crafted salads if I am paying $40 to dine here. They also need to not have "family style" side items. This was a very strange way to serve this as it was small in size and got cold quickly. I will mention this later but it bears repeating, our server "Jesse James" was the best. One night we went to Qsine for our dinner. We have been before on past sailings with Celebrity. It's consistently good and I have nothing negative to say except it's too much food, but that's what you sign up for when you go here. Skip lunch for sure. The plus on this experience was our server Patrick. He was a lot of fun and made our experience that much better. MISCELLANEOUS JIMMI: Entertainment - Well sad to say we didn't see any shows. We kept ourselves entertained with the people we were traveling with this time. Though from what I heard the shows were outstanding. KEVIN: Entertainment - We have never been cruisers who depend on cruise lines for entertainment. I usually fall asleep during shows. In this particular case, we met such a great group of people, that we did not even enter the theatre or lounges. We spent a lot of time at the Martini Bar (favorite area on the sea) and occasionally Sky lounge. There is a fine selection of movies available in your room for free or for a charge that I often fell asleep to. KEVIN: Itinerary - With the exception of being the only ship in San Juan our ports were very busy. That being said, St. Thomas and St. Martin handle passenger traffic better than any other ports. We chose to go to St. John through the cruise line. We booked the St. John island cruise and just got off when others were dropped off for tours and headed over then Trunk Bay, skipping the coastal tour. Aside from the prerecorded "history" which was obnoxious, this option is much easier and about the same cost as doing it yourself and you get about the same amount of time. JIMMI: I really wished that Celebrity would post LGBT get togethers in the daily news rather than having to go search for this. Currently Celebrity is posting this event on a board in front of the pursers desk. This is lame! Anyone new to cruising would never find this, and not to mention seasoned cruisers with their first time on Celebrity wouldn't know to find it here and would probably miss it thinking it would show up in the news letter like most cruise lines do. I spoke with the cruise director about this and he explained the only "non celebrity organized" events they post in the newsletter is the "Friends of Bill W." other than that, the rest are down on the board. He really didn't have a good reason for this. With as much as LGBT clientele spend on cruises, they would be smart to get us to mingle quicker because we like a good cocktail! That all being said, we did seem to find a great group on this cruise. I would say if I am guessing there were probably about 30+ LGBT on this cruise. KEVIN: While benefitting from having the benefits of the Elite lounge most nights, I feel like Celebrity is pricing their drinks to push people into the beverage packages. While still not NYC expensive, they are highest priced at sea that I have seen. In fact, HAL was easily a third cheaper and offered BOGO happy hour drinks. Even at the higher prices, the package would not pay off for me, but we will be getting it for Jimmi. FINAL THOUGHTS KEVIN: The S-Class is easily my favorite class of ship sailing. Our next 3 cruises are booked on them including another on the Reflection. I still think that Equinox is my favorite of these ships and I am happy we will be back on her in a couple weeks. Overall Celebrity continues to be our line of choice... Celebrity > RCCL > Princess > HAL > Carnival > NCL is how I rank them. JIMMI: Overall, the ship was a pleasure to sail, and we had a blast! We have decided to sail her again in 2013 so that's a good testimonial I think, right? I am going to have to try and convince Kevin to go to the Lawn Grill again ? Read Less
Sail Date December 2012
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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