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289 Celebrity Reflection Family Cruise Reviews

Our 4th Celebrity Cruise (Eclipse, Equinox, Azmara Quest) and now Reflection. What a great ship ! We stayed one night in Amsterdam prior to the cruise and spent one full day and most of the embarkation day touring Amsterdam. We always ... Read More
Our 4th Celebrity Cruise (Eclipse, Equinox, Azmara Quest) and now Reflection. What a great ship ! We stayed one night in Amsterdam prior to the cruise and spent one full day and most of the embarkation day touring Amsterdam. We always check in later in the day prior to sailing and had zero line up. Our Sunset Cabin was excellent, great perspective from the AFT portion of the ship but likely too far of a walk to the elevators for older people. Cabin was very clean and well appointed. We always do carry on, and use the laundry services. MDR was quite good, staff were attentive. Premium Drink Package is worth it if you like to drink and enjoy a nice variety. New Cruise Director (Dan France) was decent coming from Equinox, and we still miss former Cruise Director Richard Spacey now a popular Gym Owner in UK - LOL. Entertainment Shows were decent, comedian was great. Excursions are very expensive and quality was so-so. We booked private tours through the Cruise Critic Roll Call Group who were excellent with over 100 members -- we used Spain Day Tours for one and Barcelona Day tours on another - both vendors are wonderful. Dinner in Murano is exceptional and well worth it. A few suggestions: if taking a transatlantic cruise or multi sea days, TV in the evening is limited with pay per view now $15. So Stream if using paid internet. Pools were great, people were from all over, mostly American, Canada, UK, with representation from China growing each year. Easy to walk off the ship on disembarkation day with Carry-on too. Nice people, great food --staff are very customer focused which makes Celebrity stand above the others. Read Less
Sail Date September 2019
The Reflection is a solidly-appointed, comfortable ship. It carries on the Celebrity tradition of quality service with professional and polite staffing. The cabin, at 194 sq ft was sufficiently large and comfortable. Dining is ... Read More
The Reflection is a solidly-appointed, comfortable ship. It carries on the Celebrity tradition of quality service with professional and polite staffing. The cabin, at 194 sq ft was sufficiently large and comfortable. Dining is always a plus on Celebrity, and was again. The entertainment was fair to good; nothing special, really. The ports of the Baltic are very enticing, BUT; each port had 5-6-7 cruise ships in at one time. So, for 'premier stops' like St Petersburg, with everyone wanting to see the Peterhof Palace and the Hermitage, 'seeing' anything becomes a 'hit or miss' affair. Picture touring the rooms of these aforementioned places like taking a tour whilst moving around in a Rugby scrum! The crowds are UNBELIEVABLE. You get moved along from room to room on a 'timer' in the Peterhof. In the Hermitage we couldn't even GET INTO the room housing the Rembrandts! Also, I do not understand WHY people who are wheelchair-bound insist on coming on these types of cruises; there is NO handicapped accessibility to any of these places. I saw a man taken out of his wheelchair and was CARRIED UPSTAIRS while his wife CARRIED HIS WHEELCHAIR up the stairs. And how they maneuvered through these massive crowds is beyond me. CHOOSE A DIFFERENT ITINERARY! But the real 'ugly' in the title belongs to Celebrity itself. We used a travel agent and they bought a coordinated package for us including flights, the pre-cruise hotel, and transfers from/to the Amsterdam airport and into/out of the hotel. Well, we, two senior citizens, were to be met at the airport and to be transported to the hotel; well, NO ONE MET US. It was 90*, we had a total of 4 suitcases, and there was NO ONE to meet us OR to provide ANY guidance/help. We had to SEARCH the airport to scramble to get ANY transportation to the hotel. Then, as we had read many reviews of the high-cost and slow-performing internet on Celebrity, we decided to NOT make use of this service. BUT, as we HAD purchased our airline tickets through Celebrity we asked them to 'confirm us/check us in' with our homeward-bound flights---and all we were told was 'just buy one hour of internet time and do it yourselves'; I mean, REALLY?! THIS is 'end-to-end coordinated service'? And then, there was another scrum when the truck containing the departing passengers' luggage arrived AT THE SAME TIME as the busses w/the passengers--although the trucks had left TWO HOURS BEFORE the busses did! So, another 'scrum' took place as everyone scrambled to find their luggage. And THIS scrum was all courtesy of Celebrity. We have (HAD!) traveled with Celebrity several times over the past several years, but I think that this trip, overall, has made Celebrity 'persona non grata' with us going forward! Read Less
Sail Date June 2019
This was our 13th cruise and third with Celebrity. We sailed on Equinox in 2016 and Silhouette in 2013. Lately we sailed on Oceania and Azamara, and it was interesting to see how it would be to go from Oceania back to Celebrity. So ... Read More
This was our 13th cruise and third with Celebrity. We sailed on Equinox in 2016 and Silhouette in 2013. Lately we sailed on Oceania and Azamara, and it was interesting to see how it would be to go from Oceania back to Celebrity. So first, is Celebrity going down the hill as many posters claim? In our opinion, the answer is NO. We actually have seen some things improved compared to our previous Celebrity sailings, I will go into more details later. Second, can you go back from Oceania to Celebrity? The answer is YES, as long as you come with proper expectations. Don't expect service and food similar to Oceania - they are in a different league. But you can still have a very enjoyable experience on Celebrity. Now to some details. Entertainment: very good most of the time, beats Oceania hands down. The ship is very alive in the evening, the shows are very professional and evening activities are very attractive. We were especially impressed with guest entertainers, the productions shows were just okay. Buffet: We liked the buffet very much. Huge selection and pretty good quality most of the tiime. It is nowhere close Oceania, but it's pretty similar to a decent buffet on land. Not a gourmet food, but good overall. And many new items daily which is also not what I remember from the Equinox. Very crowded on sea days, finding a table was a real challenge. MDR was a bit disappointing. I wouldn't call it bad, just not inspiring. Presentation is good, the taste so so, with few exceptions. Deserts are amazing, probably among the best we had on any ship. We also liked the fact that buffet is open long hours, unlike Oceania and Azamara where after 10pm there is nothing to eat except room service. Service: good overall, considering the amount of passenger and crew passengers ratio. The wait for coffee can still be long, but they are trying their best. Just take it with patience and smile and don't expect the service to match Oceania. The staff is very friendly and helpful. Excursions: expensive as usual, but very well organized most of the time, with few exceptions. Mostly very good guides, and the groups were fairly small on most occasions (around 20-30 people). Daily activities: a bit disappointing. We were missing the art seminars and guest lectures that we had on Oceania, Azamara and Cunard. I was surprised to see the art gallery shrinking in size by more than half. Internet: It was pathetic and miserable on our previous Celebrity cruises. I could see some improvement on this cruise when most people were in port. In the evening when people are on board, it is still pathetic (speedtest shows less than 0.5 mbps). Getting off and on the ship was not an issue most of the time, while still longer than Oceania or Azamara. Room is fine. No issues. Bed ok. Bedding pretty basic. Room attendant not very good. We have to ask for everything starting from extra towels and bathrobes, soap and shampoo. We noticed a relatively high number of children, teenagers and young couples. Also overall demographics is very different from what we have seen on previous cruises. Could be related to the fact that they dropped the prices by 40% few weeks before the cruise. Overall we were impressed with Celebrity and would return, given the right itinerary and price. At the end of the day Celebrity provides a good overall package with decent value. But it's not Oceania. Just don't expect a Honda to be a Mercedes.  Read Less
Sail Date June 2019
We enjoyed everything about this cruise. The staff were amazing, ports were fun and the ship was beautiful. We had wonderful weather and we found all the ports very easy to navigate. We opted to do beach trips on our own and even ... Read More
We enjoyed everything about this cruise. The staff were amazing, ports were fun and the ship was beautiful. We had wonderful weather and we found all the ports very easy to navigate. We opted to do beach trips on our own and even though our son is in a wheelchair we found the taxis in each destination very easy to use. Our accessible cabin was very roomy and our stateroom attendant Nike was so efficient and accommodating. He made lots of fun towel animals for our son and left us beach towels each night on port days which was so helpful. The food on the ship was superb - for the entire cruise we chose to have a meal in the main dining room Opus and then the next night we would go to a speciality dining restaurant. In Opus our waiters Agus and Charles were fabulous, so quick, kind and smiley. All the speciality restaurants were great too - Qsine was a lot of fun, food in Tuscan was very good and Murano was up to scratch too but our favourite was the lawn club (thank you Goran). Ocean view was always clean with lots of choice. Buddi at breakfast time was such a delight and so kind to our son. We found the classic drinks package more than adequate and there wasn’t any problem getting a drink around the pool in the afternoon. We participated in some of the family activities hosted by the kids club and my son really enjoyed them. Patti and her team were so lovely and friendly. Noah loved meeting the Easter bunny at the Easter carnival and water games were a lot of fun, Entertainment was geared more to the adults than the children but we loved the production shows - Elysium was just amazing! We also had a lot of fun going to game shows hosted by Stephen (great tache) and Peter and we enjoyed listening to live music around the pool. My son really enjoyed the silent disco which was a new experience for me too! The staff in the shops were lovely. The ladies in Tiffany & Co were very helpful and Sergio in the art gallery was so sweet. The only negatives I can think of is that they could have done with cranking the air con up in the gym and we had problems initially with getting the Californian Chardonnay in Opus on our first night but other than that it was perfect. We met lots of lovely, kind people on the ship and we would love to go on another celebrity cruise in the future. Read Less
Sail Date April 2019
Firstly I would like to say 'OH MY GOD THAT WAS SO AWESOME'! I cant wait to book my next cruise. Huge thanks to everyone who works on board this ship, just about each and every one of you contributed to our fantastic experience ... Read More
Firstly I would like to say 'OH MY GOD THAT WAS SO AWESOME'! I cant wait to book my next cruise. Huge thanks to everyone who works on board this ship, just about each and every one of you contributed to our fantastic experience and you all deserve a big thank you from myself and my family, in particular our Personal Room Attendant Romeo and also our Head Waiter Peter. They were both the MVP's in our experience. Pretrip Advice You most definitely need at LEAST a 'Classic Drinks Package' and 'Basic Internet Package’ minimum if you are going to enjoy your cruise at all. On average we drank around 8 cocktails and beers each per day (4-5 around the pool area during the day and 2-3 in the evening during and after the shows) and around 4-5 soft drinks and 2 glasses of wine at dinner. Without a drinks package that is going to sting you hard on a 10 day cruise! And remember, on a Drinks Package the only limitation you have is your appetite! Drink as much as you can without feeling guilty at all! The Classic Drinks package entitles you to anything on the cocktail menu priced up to $8 or $9, most standard beers and glasses of ordinary wine. Without the internet you will find yourself pretty much secluded from the rest of the world however the basic internet package is VERY VERY SLOW and forget youtube or netflix, even instagram is patchy at best. The ATM is on Deck 3, you'll need to withdraw wads of cash before Port Calls because the Caribbean Islands are expensive - or at least everybody who lives there has their main priority in life to try and obtain as much out of a cruise passenger as possible and that means inflated taxi prices (expect $10-20 or more for a short journey per person). However if you are paying for excursions you will need less. But the excursions are super expensive so we opted for private or ad hoc tours (we paid our own taxis basically). Dont worry too much about mosquitos, they only really come out around sunset and by then you are on the ship and far away at sea! There are soooo many events and activities happening on the ship from 8am through to past midnight that it is mind boggling to keep up with everything, so have a quick scan of every day's events in advance and choose what you are keen on doing rather than just going around in limbo not knowing whats happening. Download the APP to keep track of everything. And the Attendant will drop off a schedule in the evening so carry that around with you just in case. Smoking areas are on Deck 5 Starboard side (2 areas) and also on one side of Deck 15. There are fantastic kids groups onboard, for teens and also for younger kids. Our 11 year old really enjoyed hanging out with the Kids Club and actually asked to go there whenever he had the chance. You dont need any towels for this cruise - even on excursions you are given towels to use. You only need toothpaste, shaving cream and personal items really as flannels, soap, shampoo and lotions are all provided. Island Tips: Antigua has great beaches but scruffy town and rural areas. Avoid. We spent the day at Ffryes beach but we could ideally have done 2 beaches ($40 taxi ride for 4 of us there and the same back). Barbados has amazing beaches - we spent the day on Pirate Cove and there is a whole stretch of amazing beaches walkable around that area. You can even walk there from the ship! We also did a Turtle and snorkelling session ($80 for 4 of us). Taxi there and back was $16 each way for 4 of us. St Lucia has no great beaches to speak of, we looked. It's also really shabby, we did however do the mudbaths which was interesting (but it smells!) - skin felt great afterwards. If I went back I would probably do a hike or see the rainforest or something, a driving tour is a bit dull as it's a bit shabby generally everywhere and the Pitons are nice to look at for around 20 minutes. Tour cost through Viator $170 for 4. St Kitts has some great beaches and is a stunning looking island - we went to Cockleshell Bay which was lovely and has 2 beach bars - we had lunch at one of them which was pretty decent. Taxi was $40 each way for 4 of us. St Kitts and St Maarten and well worth a repeat visit. St Maarten was our favourite island - it is really nicely developed and has amazing beaches - we went to Kim Sha beach, there is a nice restaurant there too (The Green Room) but we could have also gone to Maho Beach to see the airplanes landing which we missed unfortunately. Decks There are 16 decks on the ship or really only 14 that can be used (Theres no deck 13 and no deck 1 available to public). Most of them are stateroom levels but the ones we used the most are levels 3, 4, 5, 9, 14 and 15. The ship seems huge on arrival, especially if you haven't been on a cruise before but you quickly discover the areas you prefer. Deck 2 is the debarkation deck for exiting the ship during the Port calls. The nice thing about coming back from Port Calls is that Celebrity are on hand with fresh cucumber water and iced towels. They issue all guests with ship cards which basically act like a form of ID and also credit cards - so anything you buy gets scanned on your card and also it is used to verify your identity on port calls. DO NOT LOSE THIS - IT IS BASICALLY YOUR MEANS OF PAYMENT and the only thing you really need aboard ship. Deck 3 has the Guest Services and Excursions Desks as well as half the space dedicated to the Opus dining area which is where we had our evening meals. A band or musicians are usually based by the central elevator locations playing anything from classic rock tunes to upbeat disco tunes to jazz or violin, sometimes they have a DJ but it's the bands in the evening who are the pick of the music in the Grand Foyer. With the lifts whizzing up and down, the band playing, the terraces bustling and the shops and restaurants jostling for space it does seem very elegant and exciting, particularly at night. Deck 4 has the upstairs of the Opus dining area and the Theatre lower seating levels mostly. Then there is the Martini Bar and the Casino! Cellar Masters is a quiet wine specialty seating lounge. There is a shop promenade where you can purchase things like alcohol and clothing. The conference centre was holding an art exhibition and the Celebrity Central was where they had some games, quizzes and small events. Deck 5 is where you will find most of the specialty restaurants, the World Class Bar, Photo Gallery, Boutique shops and the top entrance to the Theatre. There is also the Ensemble Lounge Bar and a Coffee Bar area called Cafe Albacio. On Decks 6-10 there isn’t anything really other than the Hideaway (a place to sit in quiet) and the Library (free books to read). Deck 12 is the Spa and gym (they have free Saunas as part of the gym - wish we could have gone!) Deck 14 is the Pool Deck with 2 pools and a handful of jacuzzis, and the Ocean View Cafe where a buffet is served throughout most of the day and pool bars where we spent half our time. The Sky Observation Lounge is also where they have Karaoke and some Silent Discos, it is a nice generally quiet bar most of the time. There is also an Indoor Solarium pool mainly for adults with jacuzzis too. The main pool deck is a bit of an annoyance - people tend to think they can reserve their decks chairs close to the pool by leaving a peg on the chair and bugger off for the day. This really annoyed us. They need to implement a no peg rule. Deck 15 has seating around the overlook to the pool, a burger grill and some bars and the kids zone is based here. The best part of this deck is the back of the ship The Sunset Bar where the view is spectacular for sipping cocktails and the Lawn Club where they do an outdoor cinema some nights Theres a basketball court at the front but it’s a bit of a novelty item. And of course right at the top is deck 16 but its pretty boring up there as it’s just a sun lounging deck really and a place for special events like weddings. Read Less
Sail Date April 2019
We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our ... Read More
We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our concierge class cabin 1210, was excellent, with very comfortable bed and plenty of storage space for clothes, cases and other items. The balcony was excellent, with very comfortable loungers with foot stools. The ship itself (Reflection) is in excellent condition, very well maintained to high standards, it is clean, bright and safe. The crew, were all excellent, friendly, attentive and professional, our cabin steward, was amazing and took care of everything we wished for. Entertainment was very good, albeit 'toned' down somewhat, in particular the comedians, for a family audience. We were impressed with the overall ambience of the ship, with pretty much everyone onboard, being super friendly, polite and considerate of everybody around them. No louts, loudmouths or intimidating groups - which we were very pleased about. We went on a number of excursions, including Snorkel and Kayak, Mount Gay rum tour (I am a big fan and it was great), beach tours and plenty more. All was well organised, safe and stress free. All in all, this was a fantastic first cruise experience, which I can highly recommend to anyone who is not so sure it is for them. Read Less
Sail Date March 2019
Let me apologize from the start to all the Celebrity fans out there because my review will be very negative. My wife and I have sailed over 20 times on various cruise lines and this cruise was not one of our favorite cruises. My wife ... Read More
Let me apologize from the start to all the Celebrity fans out there because my review will be very negative. My wife and I have sailed over 20 times on various cruise lines and this cruise was not one of our favorite cruises. My wife and I wanted to try Celebrity Cruise Line since many people recommended them to us. And since we wanted to go to Mardi Gras, we booked the cruise on Celebrity that stopped in New Orleans for Mardi Gras. From the very begining, our experience was not good. First, Celebrity's website is very difficult to use when you are trying to find information related to your cruise. You almost need to have a map on how to find information on their website because it is not easy to navigate. Secondly, they are very expensive compared to other cruise lines. Their drink packages, internet packages, spa packages, etc. cost way more than you pay on other cruise lines for the same level of service, no difference of service. Their shopping stores on board are very high end and the average person can't afford to buy much of their products. Finally, from the time you get on the boat, their staff is constantly bugging you about buying one of their various packages. This goes on every day (even the last night on ship) in the buffet area or around the pool or in the various venues around the ship. It really gets annoying. Third, beware of your shore excursions. We booked a shore excursion for a Mardi Gras parade. The print out of the excursion stated that you will have a front row seat to watch the parade. What they didn't say is that they will over book the excursion and by the time we arrived, our seats were around the corner and watching the parade after it goes by seeing the back end of the floats and bands. Let's just say many of us who attend received refunds the next day. It was poorly planned, poorly executed, and very over prices for what you received. On another shore excursion, it stated it would be a three hour tour but we were back to the ship in two hours and really didn't find the excursion very interesting compared to the write up about the excursion. Next, as for the vessel, we found it to be dark and blah. The hallways are dark looking, various venues are very dark, the theater and dining rooms are dark. We were playing bingo in the venue "Celebrity Central" and several passengers asked if the lights could be turned up. The host stated that the lights are up all the way. The decor around the ship is not very appealing and does not promote a welcoming/positive feeling. The meals were nothing special. In fact, I think we found the buffet area had better food then the Opus dining room. I am stating this because, the cooks in the dining room could not cook a steak. I had steak three times in 10 days. I order it medium first time and then the next two times medium rare. All three times, my steak was well done. There were a couple times where the meat was very tough to eat and finally, they offered limited choices of meals some of which didn't make much sense. For example, lobster tail with rice. The staterooms are not very well layed out. There is limited space to store your clothing and other items. The bulk of their storage is located in over head bins above the bed. For most of us, we can reach the bins but for individuals in their late 70s or 80s, they would have a problem reaching up there. And the location is not very convenient. As for the staff, there were several that were very helpful and very friendly. First, our room steward for room 8344, Satdish was very good and very friendly. Always had our room looking inviting, clean, and comfortable. Next was the gal who greeted you on the 4th floor when entering the Opus dining room. Here name was Sofia and she was very friendly and always ensured we had our requested table ready when we arrived. Then their was our assistant waiter Tenci. He knew what we wanted before we knew that we were going to order it. He was on the ball, ensured we were well taken care of. Plus he ran circles around the waiter who had it head up were the sun does shine and should not be a waiter. Finally, our bar waiter in the Opus Dining Room, Gede was outstanding and extremely friendly. And he always ensured our order was quickly served before our meal began. All these individuals I mentioned should be promoted. Over-all, I can't say the cruise was totally bad or not enjoyable. However, I find that Celebrity is not what I expected. Celebrity is an over price cruise line whose main objective is to get you to buy, buy, buy while on the ship. If this is suppose to be an upscale cruise line, well lets just say there are much better cruise lines to consider. I would never ever recommend Celebrity to anyone even if Celebrity was the last cruise line on earth. Read Less
Sail Date March 2019
The OPUS main dining room was not well organized from the taking of table orders to getting your food. Tried twice in OPUS and final cruise night was worse than first night. CAFE DE BACIO was very good. The Oceanview Cafe had lots of ... Read More
The OPUS main dining room was not well organized from the taking of table orders to getting your food. Tried twice in OPUS and final cruise night was worse than first night. CAFE DE BACIO was very good. The Oceanview Cafe had lots of great choices and themed dishes. Our cabin steward (Oki) was excellent. Smiling, pleasant and always working hard. The swimming pools were very nice and it was nice to have an adults only solarium. The pool butlers worked hard making sure used towels were gathered and fresh ones replenished. They were always looking after us to make sure that we were hydrated at all times. The unfortunate part was the timing of the late shows. After a full day of activities, bedtime was calling us. The crew was amazing, enjoying their jobs and always welcoming us wherever we went. Very windy and choppy at times that made us look like drunks on the ship and we only had the premium non-alcoholic package. A very pleasant time cruising with Celebrity Cruises and will do so in the future. Read Less
Sail Date February 2019
First the positives (because there are many) The ship was clean. the crew were all friendly and polite. The ship is clean, everywhere and you never had to wait long for an elevator. To get off the ship for excursions was organized and ... Read More
First the positives (because there are many) The ship was clean. the crew were all friendly and polite. The ship is clean, everywhere and you never had to wait long for an elevator. To get off the ship for excursions was organized and easy. The food was pretty good. We ate at the Tuscan Grill for the first night and Nazareen was the person who would get us anything to drink. We saw her in the buffet every morning after and she remembered us and always smiled. She was very sweet. One thing that is a MUST on this ship is to go to Qsine restaurant. It is a specialty restaurant and you have to pay extra but it is well worth the extra price. It was the best meal we have had on any ship. Before each course there is a video/show that plays out on everyone's table and plate. Le Petit Chef catches and prepares your meal. When the video is finished, it disappears from the table and your waiter serves you with the same dish Le Petit Chef just prepared in front of you. This goes through every course and is very entertaining and great food!!! Don't miss this! We had anytime dining and always had to wait 15-30 minutes to be seated (there were 6 of us). The staff were very nice and the food was good. Joan was our stateroom steward. He was wonderful! Always greeted us when he saw us with a smile and a great attitude. Our room was always clean and everything stocked. One morning the divider on our balcony was loose and it was fixed when we returned after breakfast. Eddy the cruise director was great. You saw him everywhere. I don't think he ever stopped working. He was friendly and hilarious. He was the best cruise director we've had on any ship we've been on. The entertainment was excellent Really, the only bad thing was the Muster drill. This was the worst of any cruise line we've been on. People were jammed in the photo area shoulder to shoulder standing while we watched a couple videos (if you could see them over and around the people around you. I felt bad for people who where on their first cruise because I'm sure they weren't able to understand anything that was going on. If there were a real emergency, it would be awful. They need to have more areas for the muster drills and have fewer people. It was way too crowded! Everyone was complaining. Luckily that was at the beginning of the trip and the rest of the trip was wonderful! Read Less
Sail Date February 2019
14 days had Aruba two full days. Murano (11 times) provided a great dining experience. Less children. They did have several dogs on board. One Small dog barked and barked.. Barked uncontrollable. Setting on balcony reading and barking was ... Read More
14 days had Aruba two full days. Murano (11 times) provided a great dining experience. Less children. They did have several dogs on board. One Small dog barked and barked.. Barked uncontrollable. Setting on balcony reading and barking was disturbing. Celebrity should have put dog and owner off the ship. That is actually in the write up of how they handle that situation, but I guess they did not want the press. Entertainment is subpar to Royal Caribbean. I cruise 110 days a year. This is now my 140th cruise and I have been on 22 Celebrity cruises and 77 Royal Caribbean cruises. This past year I cruised 7 days on the MSC Seaside, 8 days on the Carnival Vista, 35 on Celebrity and62 on Royal Caribbean, so I know the differences and direction cruise lines are headed to make more $$, and how they are achieving that. I have 6 more cruises booked this year, and will book at least 6 more this year. I am not booking as much in advance because of the non-refundable deposits. Read Less
Sail Date January 2019
As we book our winter getaway in January we have learned from previous cruises that it's vital we choose an itinerary that goes down to the Southern Caribbean - the East/West itineraries in January may not be hot enough. This January ... Read More
As we book our winter getaway in January we have learned from previous cruises that it's vital we choose an itinerary that goes down to the Southern Caribbean - the East/West itineraries in January may not be hot enough. This January 4th 2019 Reflection was perfect - the weather was hot starting in Fort Lauderdale and continued for every island. Embarkation in Fort Lauderdale was easy - we were in Terminal #25 that is the new Celebrity terminal. We like this itinerary as it lets you relax immediately once you board with 2 sea days, then 5 ports, then a sea day, then 3 ports (Aruba Bonaire Curacao) and 2 days at sea to relax for the journey home. Celebrity is our favourite cruise line and Reflection is my favourite ship in the fleet. Celebrity provides a level of "modern luxury" that can't be matched with other cruise lines while still providing the casual atmosphere of cruising (not the country club feel of luxury lines). The entertainment on Celebrity has increased dramatically the past 2 years which makes me happy. The crew from the Captain on down to every person cleaning were amazing - always friendly, always professional and always willing to fix any issues. We always choose Celebrity Select Dinning and we make reservations in advance - we were a group of 6 so this was necessary. We arrived @ 6:30 and our table for 6 was always ready for us. Some may want more flexibility - not knowing what time they will eat everyday but that flexibility may mean you wait in line. All the food was amazing including Oceanview, MDR, Tuscan, Murano and our new favourite Lawn Grill. The food was great in Le Petit Chef but I wasn't a fan of the 3D concept - it doesn't enable tablemates to talk (must be quiet) and I felt pushed out at the end with the "goodbye" animation. This was a great cruise. I strongly recommend any 14-night itinerary - I wish Celebrity would offer more 14-night cruises. Read Less
Sail Date January 2019
The crew was so unfriendly and truly looked miserable. We traveled with our 3 children (10,8 and 2), we went on this same boat 4 years ago and had a horrible time year. The boat is not maintained. All games on deck 9 are broken. The kids ... Read More
The crew was so unfriendly and truly looked miserable. We traveled with our 3 children (10,8 and 2), we went on this same boat 4 years ago and had a horrible time year. The boat is not maintained. All games on deck 9 are broken. The kids club is awful. My child said she didn’t feel well they left her sitting in the sun on the sports court for an hour with no water. Told she couldn’t go to the bathroom since she didn’t have permission to sign herself out. Was told children were not allowed in speciality restaurants. I had to get permission for each restaurant. The people on this boat were the rudest old nasty people I have ever seen. On several occasions as my family got on the elevator these old people had comments. One morning some had the nerve to say quick close the door no kids allowed. My son was pushed in the elevator by one of these old nuts. It truly is a cruise line for the 75+. I would never recommend celebrity to anyone with children. I could go on and on! The cabana service on the two sea days was a joke. They have one bartender for the ten cabanas. Don’t order food through him. It took over 1.5 hours. We ended up walking downstairs and bringing up food for the kids. In the morning I would take the stroller to the ocean view cafe and I would have two dishes and the children. Not once was I offered help. When I asked for a straw I was told I had to go to the bar. So I would have to leave three children sitting at the table to go walk to a crowded bar and wait on line for a straw. The service sucked for what you pay. There were no kids activities. Also, the milk was warm in the buffet and I mentioned it to a guy in a suit. The temp on the fridge said 39... told me it was fine. Next morning fridge was set at 35. They can get someone real sick with warm milk. No regard from the boat. My kids were bored all week and were so happy to head home today. Unless your old and crotchety .. stay away from celebrity! Read Less
Sail Date December 2018
We are first time cruisers and selected this cruise upon the advice of our travel agent, McCabe Travel in Mclean, VA. The ship itself was well maintained — clean, efficient, well-organized, friendly and helpful staff. However, the focus ... Read More
We are first time cruisers and selected this cruise upon the advice of our travel agent, McCabe Travel in Mclean, VA. The ship itself was well maintained — clean, efficient, well-organized, friendly and helpful staff. However, the focus on efficiency came at the expense of quality- in the food, entertainment and off-shore excursions. We booked two Aqua Class rooms - one for us and one for our two children, ages 20 and 16 and sailed out of Ft. Lauderdale, FLA from December 28, 2018 to January 4, 2018. The first night, we ate at the main dining room - Opus - and the food was good given the size of the crowd. It wasn’t cuisine level but it was flavorful, on-time, well-cooked and the servers were very friendly — acknowledging everyone in our party by name. The second night we ate at the Porch Grille and had a similar experience. Third night - Sushi on 5 — good food and polite, attentive servers. We never got to really know anyone or connect with them - a loss in my view - but we had a positive experience none-the-less. After that, we ate at the OceanView Cafe and the Blu restaurant. Same experience — food that was good enough and servers that were polite and friendly - just about what expected for a ship of this size. There was a wide variety of food options — from traditional English/European fare (bangers and mash), to Indian dinner to Asian to gluten-free. Plenty of different American options as well. The biggest disappointment was the desserts. All the sugar from the sweets must have been used for the drinks which seemed entirely devoid of any alcohol whatsoever. If you are a sweet-lover, just go for the ice cream. Believe it or not, as delicious as all the pastries looked, they was utterly, completely, entirely without any taste whatsoever. On the upside, the ship attempts to create unique and fun experiences at all of its restaurants and all different types of clients. It doesn’t fail in achieving this goal. If you enjoy dressing up, you can have a wonderful time in the Opus dining room, Ensemble lounge, martini bar, etc. If you want to relax and enjoy a more Caribbean vibe, you can go to the Porch, Lawn Grille or the OceanView Cafe and have a more relaxed, low-key experience. If you like game shows, concerts and comedy acts - they have those too but don’t expect anything marvelous. Adequate is what you are more likely to get. The cocktails are quite sugary and weak (we had a Classic drinks package) as were the entertainment and shore excursions. If you enjoy a nice cocktail in the evening, your best bet is to go to the martini lounge. The poolside and restaurant cocktails are quite poor quality. We booked several excursions and I would strongly suggest people book their own off-shore experiences. If you go through Celebrity, you will pay a premium for a very mediocre experience. We were very disappointed by Costa Maya - a faux Mayan village created in the jungle especially for cruise ship patrons. The beach had been overtaken by seaweed, and, because of the high wind that day, all water actitivies had been cancelled. You got one ticket for a watery drink when it would have been more enjoyable to stay onboard and the ship to yourselves. The shops were nice but the prices were twice what you would pay anywhere else. We enjoyed the ATV rides in Cozumel, but it didn’t last very long and we were back at the ship by noon. In Grand Cayman, the 7-mile beach excursion had been oversold and a lot of people were upset about it. The staff on site were not expecting such a large group and they did not have enough chairs + umbrellas for all guests. Plus, the “transportation” - a 1950’s era school bus that everyone nicknamed the “prison bus” - got stuck in the parking lot on the way out which added 30 minutes to an already bad day, Still, we enjoyed cruising and would do it again but perhaps would consider a different cruise line than Celebrity. We would book our own excursions and would consider looking into bringing our own wine/alcohol on board. The Classic drink package and the execursions really weren’t worth the price. The entertainment, other than ABBA Night, was pretty mediocre as well. Read Less
Sail Date December 2018
Parents took family.Ship is awesome! Food is excellent! Layout is great! Entertainment was fabulous, especially the comedian. Funny!!!! It would be nice if there was another outdoor pool for only adults. No nightclub, but the silent disco ... Read More
Parents took family.Ship is awesome! Food is excellent! Layout is great! Entertainment was fabulous, especially the comedian. Funny!!!! It would be nice if there was another outdoor pool for only adults. No nightclub, but the silent disco rocked!Cabin was wonderful. Clean and loved having the verandah. Food was pretty good. Service was excellent.Did not go on this ship for the ports. Mexico is not my favorite, but I do like Grand Caymen. However, it is a pain not to have a port to directly dock and get off on island. Have taken Celebrity prior and the experience was wonderful and plan on taking it again. It was nice not to have a ton of children on board. For a big ship, it did not feel crowded. Would definitely recommend to friends. Even the bar service was wonderful and quick. On other lines, it can be a hastle. Overall, great experience. Read Less
Sail Date December 2018
Positives: 1) Fabulous ship – absolutely gorgeous, very comfortable, in pristine condition, and very well designed. I was so impressed with the cabins, pool areas, fitness area (great equipment and I used it every day), buffet ... Read More
Positives: 1) Fabulous ship – absolutely gorgeous, very comfortable, in pristine condition, and very well designed. I was so impressed with the cabins, pool areas, fitness area (great equipment and I used it every day), buffet set-up, theaters, shops, specialty restaurants, promenade, Nook, game room, library and more. 2) Fabulous specialty restaurants. All three we went to had great food and service. 3) Nice passengers. We encountered no obnoxious drunks, no one tried to steal my lounge chair at the pool (although there were always plenty even on this very full cruise), everyone in the elevators and somewhat narrow corridors were nice and polite, no one fought for position in line or over a table at the buffet, etc. 4) The standard non-alcoholic drink selection was reasonable. 5) The Qsine specialty restaurant deserves special recognition. It’s amazing. 6) The entertainers who came on board at one port and then performed before leaving at the next port were very good. 7) Did a great job with tendering at Grand Cayman where there is no ship pier. I watched the way Holland America handled tendering for its ship and felt sorry for their passengers who were crammed into relatively small and slow life boats that were difficult to climb into and out of. 8) Even though the ship was full for this New Year’s sailing, mostly there were no lines and it was easy to get around the ship. There were no lines at the bars and plenty of waiters were available to serve drinks by the pool. Showing up at the main dining room without a reservation was never a problem for us. Boarding and disembarking was orderly and expeditious. Good seats were always available in the theater (except for the late-night adult comedy show). While the positives greatly outweighed the negatives, there nevertheless were some negatives. Negatives: 1) Food (especially the entree’s) in the main dining room was disappointing. I’m not exaggerating when I say my local cafeteria serves food of at least equal quality. By the end of the cruise, I compensated by ordering three starters and two entrees each meal and then ate the more palatable from each group. 2) Not many smiles and some bruskness from wait staff at the main dining room and buffet. But there were notable exceptions. 3) More up-selling throughout the cruise than I wanted. I hear it’s even worse on many other cruise lines but if Celebrity wants to position itself as a luxury line, then its effort to “Sell, Sell, Sell” is inconsistent with that. 4) The dedicated live-aboard entertainment was nothing special. Also, the costumes tended to be racy and even weird. 5) An exception to Celebrity’s generally excellent handling of the crowd on-board was the persistent long line at guest relations. Also, while the staff was friendly, it frequently was not very helpful. 6) The pools were too cold and the hot tubs were always packed 7) Seems like the Disney and Carnival ships who docked in port at the same time as the Celebrity Reflection got priority when it came to docking location. 8) Celebrity’s repeat customer program is called the Captains Club. These privileges should work on all Royal Caribbean lines – but mostly don’t. 9) There is not enough room in the group fitness classroom. Also, charging for group fitness classes seems cheap to me. 10) Even though the ship was full, there were not that many teenagers on-board. Certainly, there were not as many as the Celebrity booking agent said we could expect on a New Year’s cruise. Also, the teen program is way too limited. 11) All the best reservation times for the specialty restaurants were taken well before boarding. This was true despite the fact that there were always many empty tables in each of the three excellent specialty restaurants we tried. Read Less
Sail Date December 2018
What better way to enjoy the Christmas holiday than on a cruise. This was our first holiday cruise and it was fun to be with others in the holiday spirit.. it had been a while since we have sailed on Celebrity and we were not disappointed. ... Read More
What better way to enjoy the Christmas holiday than on a cruise. This was our first holiday cruise and it was fun to be with others in the holiday spirit.. it had been a while since we have sailed on Celebrity and we were not disappointed. The ship was clean and well maintained which is hard when doing seven day Caribbean sailings. The crew was super friendly although not as polished as some crew. But we had a wonderful time and looking forward to our next sailing. Eddy the cruise director did a great job and his talks about his experiences over the years were well done. The production shows are a must see for everyone. The individual shows such as comedians, singers, bands, etc were also very good. Hard to find any faults with the entertainment. Our Aqua class cabin was quiet, clean comfortable. Clive, the cabin attendant was attentive and always knew when to get in and clean before we got back. The iced tea in the afternoon was appreciated and delicious. On Christmas morning we had a gingerbread village that was set up for the holiday. A beautiful display for pictures. Later in the day the officers gave a concert of Christmas carols which was wonderful and a nice surprise. Definitely got even the grinches into the holiday spirit. Overall a great week and a fun way to spend a holiday. This will not be our last holiday cruise. Read Less
Sail Date December 2018
Family Christmas together. First cruise for my husband and I, but Grandma and my brother's family had both cruised several times before. Embarkation was dismal - standing in line for 3 hours facing armed security guards, with no ... Read More
Family Christmas together. First cruise for my husband and I, but Grandma and my brother's family had both cruised several times before. Embarkation was dismal - standing in line for 3 hours facing armed security guards, with no explanation given until after we finally boarded. (The explanation eventually given was that the 30-mph winds were too high to safely deploy the gangplank. I think Celebrity needs a stronger gangplank.) Debarkation also much slower than expected: from on-line research, we though we would be able to just walk off since we were carrying our bags, but there was a huge lineup and it took about 45 minutes to get off the ship and another half hour to get through customs. Once on the ship, things improved a lot! We had a terrific cabin steward and good dining experiences in the main dining room. We were doing "anytime" dining and ended up never needing to make a reservation - there was only one night when we had to wait longer than 5 minutes. Excellent gym facilities, although very busy. Bought one Pilates class and it was excellent, although pricey. The ship is beautiful and well maintained, and although full there were always places to sit and relax. We had 3 cabins in a row and had the dividers removed between the verandahs, so had some good quality family time together out there. It would have been nice to have some useful shops on board e.g. cruisewear, last-minute Christmas gifts. Instead it was pretty much all diamonds and watches. Hard to imagine they do a good business. The internet packages were ridiculously expensive, so we went without for a week, which was kind of refreshing. A "classic" beverage package came with our booking, and that turned out to be just right for us - we paid the difference when we occasionally wanted a more expensive glass of wine or cocktail. Time in ports was too short. There was only time to hop off for 3-4 hours at each stop. We did manage to get quite a lot out of those 3-4 hours, at least in San Juan and Antigua, but it was a bit hectic. If I were cruising again I would look for longer times in port, and port days that are more spread out instead of bunched together. Overall the cruise itself was a comfortable, enjoyable, and expensive experience. We may try it again sometime... Read Less
Sail Date December 2018
My daughter, son-in-law and two grandchildren took me on this marvelous cruise! From the moment I stepped onto the ship, the experience of a life-time began! The ship was spectacular in every way! The cruise director (Eddy) was ... Read More
My daughter, son-in-law and two grandchildren took me on this marvelous cruise! From the moment I stepped onto the ship, the experience of a life-time began! The ship was spectacular in every way! The cruise director (Eddy) was always entertaining the passengers with wonderful shows in the 'Reflections Theater', Trivia Quizzes throughout the voyage, the Ocean View Cafe was amazing, with delicious choices of food, not only American, but from other countries as well! It was a wonderful Buffet experience for breakfast, lunch, dinner, as well as snacking throughout the day! The Opus Dining Room was a lovely experience with a courteous staff and not only delicious food, but the presentation of the food was done eloquently! In fact, the entire staff aboard this ship went above and beyond to make sure each and every guest was completely satisfied! The activities were plentiful and the 'Fun Factory' and Kids (Camp at Sea) kept my grand kids occupied and having a blast, as well as safe when not accompanied by their parents and yours truly (Grandma). The Lawn Club Grill featured a 'cook-out' experience with many BBQ favorites, delicious as well. The kids got a 'hands-on' lesson on Pizza Making. The Coffee Bar offered, not only the best coffee/tea drinks, but pastries that were beautifully created and so delicious as well! There were displays of Art, beautiful decks and pools, gift shops, activities, jogging track on the 15th deck, a library, 'hideaway' places for privacy and many more features, And, I had the pleasure of watching the Cruise Chefs put together the most amazing Christmas display I have ever seen! I really had a hard time disembarking! I WILL BE BACK!!! Read Less
Sail Date December 2018
Just completed a 2 week trip to the Caribbean The ship is very impressive with great staff Itinerary was good including port visits to Antigua, Barbados, St Lucia, Grenada and the ABC Islands The entertainment was second to none ... Read More
Just completed a 2 week trip to the Caribbean The ship is very impressive with great staff Itinerary was good including port visits to Antigua, Barbados, St Lucia, Grenada and the ABC Islands The entertainment was second to none with great shows each night and plenty of live music in venues around the ship One slight disappointment was that once leaving the main restaurant there was very few places to sit and continue the interaction with other guests you had meet during dinner, unlike most other ships the atrium area was a little disjointed with limited seating The food selection in the main dining room and buffet area was very extensive with no complaints from anyone we could see, and for us Brits very hot water for our tea A good selection of speciality restaurants are available but slightly more expensive than most other ships, we found that staff would offer discounts most nights which brought the price down by around 10% There appeared to be 3 different drinks packages available:- Standard, Classic & Premium, we had the Classic package which allowed us any drink up to $9 in price, however Vitamin water in the buffet priced at $4.5 was excluded for some reason. In the Martini bar situated within the atrium area all cocktail started at $12 which was a little strange as most people appeared to have the Classic package, all this meant was that the staff used different spirits in your drink I think Several people mentioned that at key times such as pre dinner or show time there was a lack of bar staff and not all the bars opened which was a little disappointing as on several evening we had arranged to meet friends for drinks before dinner and could not find bar or waiter staff Would we cruise with Celebrity again? Yes Read Less
Sail Date December 2018
We chose the cruise because we had never been to the Caribbean islands. We had cruised Celebrity in the Mediterranean and in the Adriatic and had been very satisfied with their level of service. The company continues to deliver to a high ... Read More
We chose the cruise because we had never been to the Caribbean islands. We had cruised Celebrity in the Mediterranean and in the Adriatic and had been very satisfied with their level of service. The company continues to deliver to a high standard. We took a sky suite so we could enjoy the Luminae restaurant. This is a very comfortable space though I have to say that the level of the cuisine was not as good as on previous cruises. We also used the Spa which is great especially the Persian Garden facility. And my daughter used the gym almost daily. I thought Michaels Club a dark and dismal place so we didn't go often. The concierge service there was pretty inefficient. If we needed anything we asked the far smarter butler, Jo. The shore excursions were expensive and mostly disappointing. For example, Grenada promises the perfume of spices filling the air! Couldn't smell a thing. The visit to the nutmeg factory was depressing. A few scowling women sorting through nutmegs. And hordes of tourists gaping at them. The spectacular waterfalls we were taken to, were just a dribble of water that would never qualify as a waterfall anywhere else! And again a bunch of people wondering what on earth we were doing there...The chocolate experience in Santa Lucia was also really dreadful. A rip off. Having said this. The excursions are not Celebritys fault as they are a product of the island in question. All in all a great cruise. I wouldn't visit the Caribbean islands again on a cruise though. The weather was wonderful though which explains why so any people stayed on board. The shows were average with the exception of the comedians. The live music throughout the ship was exceptional. Top level. Read Less
Sail Date December 2018
After not cruising earlier this year, we chose the time between USA Thanksgiving and Christmas. We like that time as prices are good and the cruises are not overloaded with small children. The children on this cruse were almost ... Read More
After not cruising earlier this year, we chose the time between USA Thanksgiving and Christmas. We like that time as prices are good and the cruises are not overloaded with small children. The children on this cruse were almost invisible. The visible ones were very well behaved and controlled. As the title states, the internet is really lousy. After pointing out that both crew and passenger internet were on the same channel, a change was made. It did not make a noticeable change in the quality of the connection. The staff members in the I lounge were very cooperative and understandably busy helping passengers who lacked internet skills. I am not one of those passengers. embarkation was flawless. Debarkation not so much. As departure and arrival terminals turned out to be different, those who parked in the garage near the embarkation terminal were a long way from their vehicles. When I first queried Guest Relations I was told there was a shuttle to the other terminal. I had to repeat my query and the representative had to ask about a shuttle to the garage. She got me a map and assured me that there would be a shuttle to the garage. There was and it was clearly marked. Success. Booked this cruise at the same time in 2019. Future cruise staff excellent. Did not like the continual advertising of the new Celebrity Edge. She is beautiful inside, I am sure, but ugly outside, especially the bow. It looks like an icebreaker. Worth mentioning is that cruise terminal parking fo Florida disabled Veterans with any of the three Florida disabled veteran plates is FREE at the port. They do confirm that the disabled veteran is in the vehicle. I was. A new and inexperienced cabin steward was quickly briefed by hotel manager and a supervisor. He went from lost and confused to found and on-the-ball. Fitness and recreation and shore excursions not rated. We almost never use the crowded and overpriced ship shore excursions. Read Less
Sail Date November 2018
This was our 4th cruise on Celebrity; second & last on Reflection. Prior experiences on Summit & Millennium were outstanding, and we thought that Celebrity would be our preferred line going forward - not so sure any longer - food ... Read More
This was our 4th cruise on Celebrity; second & last on Reflection. Prior experiences on Summit & Millennium were outstanding, and we thought that Celebrity would be our preferred line going forward - not so sure any longer - food & entertainment were disappointing. We are 55/63, still working, and have cruised frequently since 2005. Started with Carnival in the Mediterranean, and used Carnival extensively, achieving platinum status. Also sailed Princess, Holland, and Norwegian. First Celebrity cruise on Millennium about 7 years ago, and we thought that we had found a new home. The itinerary for this cruise was the selling point as we had never been to Columbia, Panama, or the East Coast of Costa Rica. A bonus was that it was on Celebrity. For this cruise, we had 3 persons with my wife's sister joining us. We opted for a 'Family Balcony' cabin #7108 so as to avoid the need for 2 rooms. Great decision - not cheap, but a very large room which was much better than 2 rooms. It was located all the way forward, so we received advance warning of arrivals/departures as we heard all of the mechanical preparations for anchorage or docking - no need for a wake up call. As mentioned, the food & entertainment are the weakness of this ship. Food was good quality, but variety was boring. We ate in the dining room every evening, table #144, 9 persons. We joined 3 other couples who we had not previously met - delightful. The evening menu offered a few standard items, and more often than not, our table ordered these items such as a Caesar salad & NY Steak because there was nothing of interest on the featured menu of the day. Lunch in the buffet also had a weak menu & offerings. The deli was a poor set up with little to offer - Ham (sometimes), Turkey (sometimes), Bavarian Loaf ? (everyday). The Chicken Salad was disgusting. The Deli had a panini press, but I did not see any customer order an item served from the panini press. The salad selections were repetitive, and had limited salad bar toppings. 3 selections of soup, but little that is popular - 1 chilled soup, 1 clear broth, 1 variety soup but on an 11 day cruise that 3rd soup was Black Bean 3X, Mushroom 2X, and Split Pea 2X - don't recall the other 4 days, but the selection was never chicken noodle or vegetable beef. Desserts were primarily cakes or mousse - no pies. Many cakes had a poor texture, not edible. Entertainment was limited primarily to the main show. The staff performers were pretty good, but in general the featured hired talent did not have talent. There is no good alternative to the main show - no comedy club or other offering. The Sky Lounge is probably the only other venue of size which could be developed, but it is used primarily for Karaoke, so if your ship mates do not have talent, you are out of luck. Positives - our stateroom attendant Elroy was superb. Our dining room waiter, staff, and sommelier did a great job. We are looking for a ship for the next cruise, so please post comments. Read Less
Sail Date November 2018
Ship: Celebrity Reflection The Captain: Dimitrios Kafetzis Cruise Director: Lewis Power-Stannard Dates: November 5 – November 16, 2018 Ports: Leaving out of Fort Lauderdale; Grand Cayman; Cartagena, Colombia; Colon, ... Read More
Ship: Celebrity Reflection The Captain: Dimitrios Kafetzis Cruise Director: Lewis Power-Stannard Dates: November 5 – November 16, 2018 Ports: Leaving out of Fort Lauderdale; Grand Cayman; Cartagena, Colombia; Colon, Panama; Puerto Limon, Costa Rica; Costa Maya, Mexico; Cozumel, Mexico Our Cruising History: 5 Celebrity Ships, 2nd on Reflection; 39 cruises overall Embarkation: We began our day early on November 5th out of Charlotte to Fort Lauderdale. We arrived shortly after 9:15 and were at the terminal, checked in and on board having lunch by 10:45. It was a quick and easy embarkation process. The Ship: After lunch, we explored the ship. Even though we’d sailed on the Reflection two years ago, we’d forgotten some things about it. The top deck has The Porch restaurant and The Lawn Club Grill. We did not eat in either of these, but Deck 15 is neat. It actually has grass growing on it. We did go up and just sat around one evening. It can be quite romantic up there! My favorite thing is probably the tree in the Grand Foyer. It is an actual tree and has grown quite a bit since our last sailing. It has “roots” growing out of the bottom which are very neat to see. The spa is nice with large showers, steam room, and sauna. They have a barber shop as well as the hair salon. One of our perks was a free one-day use of the Persian Garden. You lie on these wonderful contoured lounges covered in heated tiles. We used this one day after two days of intensive walking in Panama and Columbia. My calves were very sore from all that walking and the heat felt so good on them! I actually fell asleep and woke myself up when I snored! In the Persian Garden is also a steam room, a cold room, and an aroma therapy room. I loved the cold room after using the tiled chairs, there was actually ice on the walls! Our Cabin: We were in cabin 9140, an inside cabin. The layout is nice and you have some space against the wall between the door and the dresser which is where we stored our luggage since we couldn’t get it under bed. The bed is arranged close to the closet on one side, the wall on the other side, and across from the bed is the dresser…not much room to try to slide your suitcases under. There is plenty of room in the closet for our clothes. There is a hair dryer in the drawer, but it is the kind you have to hold your thumb on the button to keep it on. It’s adequate. The TV is above the dresser, and there is a space for the ladies to use for applying makeup. There are plenty of shelves, but I missed having drawer space. The safe is inside a cabinet and you set a numeric code to open and lock it. There is a small refrigerator with items for purchase. The bathroom is small, but the shower is angled so you have a little more space than you do on other ships. You have small bottles of shampoo, conditioner, and lotion which are replaced when used up. Our cabin steward, Edy, was the best! He was so concerned about making us happy and making sure we had everything we needed. I think we scared him the first day because when we came back from lunch, he had cleaned the carpet and it left a strong scent. With my asthma, I couldn’t breathe and we were coughing and asking what it was. He felt bad about that. I told him I couldn’t be around anything scented. After that he was always asking if we needed anything, if everything was okay, etc. He was great and I gave him a nice extra tip. Elite Perks: So speaking of perks, besides the one time complimentary pass for the Persian Garden, you get a bag of complimentary laundry, one item dry cleaned (one time only); some Bingo and Casino offers; complimentary 90 minutes of Internet or 30% off Unlimited Internet Package. We used the 90 minutes we each had, but you waste a lot of minutes waiting for it come up, trying to get logged on to your email, and logging off, so you really don’t get a full 90 minutes of Internet use. Other perks included wine savings, specialty dining offers, and photo gallery. We got our free scoop of gelato, it’s small, but good enough. As an Elite member we also had three complimentary drinks loaded onto our cards each day. We would usually go to the Ensemble Lounge before dinner every night for these drinks. The bartender there is Sasha and she is great! We would leave her a couple of dollars each night and then I gave her an extra tip on the last night. Sit at the bar and tell her I said to ask for “Miss Sassy”; that was my nickname for her. Food: The food in the dining room was hit or miss. Some nights good, other nights terrible. We did not try any of the specialty restaurants or room service except for the Tuscan Grill for breakfast one morning since it was one of our Elite perks. Here’s what I remember we had… Apps: Thai spring roll, bleu cheese soufflé, Mâche salad, shrimp cocktail, fish cake (wish I’d gotten two of these!), shrimp cakes (scrumptious!) Soups: wild mushroom, French onion, butternut squash, tomato, cream of broccoli, chilled strawberry Entrees: prime rib (hit or miss on temp), beef tornedo, sirloin, trout, flank steak, short ribs, steak Diane, beef bourguignon, sea bass, lobster tail, beef wellington The first night we got prime rib and they both were cooked the way we ordered them. The last night, they couldn’t get it right. I ordered medium, my husband ordered medium well and they were both medium rare. The lobster was terrible. It was dried out, rubbery and had no flavor at all, even the melted butter had no flavor. I was looking forward to that rich, scrumptious flavor you get with lobster, but I was out of luck. Other people we talked to said the same things so it wasn’t just us. We loved all of the soups we got. They were all very creamy and smooth, and would leave a nice flavor in your mouth that would wake up your taste buds! Desserts actually looked better than they tasted; I usually got ice cream or sherbet. I waited all cruise for a soufflé and finally on the last night, they had a chocolate soufflé with a coffee sauce, it was pretty good. I did love the bleu cheese soufflé I got as an appetizer one night. If you like bleu cheese, you will love this soufflé. It’s rich with a smooth creamy flavor that will almost melt in your mouth. It’s a flurry of flavor and textures that your palate will love! We tried the main dining room for breakfast a few times, but they couldn’t get my husband’s eggs right. They were always over cooked. I always ordered an egg white omelet and it was never very good and looked sloppily made. At the buffet we could get our eggs cooked to order and they were always perfect from there. Ports: Grand Cayman: We’ve been here many times and done everything there is to do, so we stayed on the ship. If you have not been here, I would recommend snorkeling with the sting rays or a tour around the island; you can pick these up at the pier and they all take you to Hell and Seven Mile Beach. Cartagena, Columbia: We booked a private tour with Dora. We had read a lot of reviews about her tours on TripAdvisor and the majority of them raved about the tour they received. We were disappointed, however, with the number of shopping stops and that no water or drinks of any kind were offered. It’s very hot and humid and we did a lot of walking. We met our guide, Tous, at an aviary and we had some time before the tour began and after we returned to see the birds and peacocks. There were even some anteaters here – I didn’t know they were so big! We met Tous around 8:15 and the tour lasted approximately 4.5 hours. We began the tour at La Popa Monastery. The convent stands on a 150m-high hill, the highest point in Cartagena. The views from here are amazing and you are able to see all over the city. According to The Lonely Planet, the convent's name literally means the Convent of the Stern, after the hill's similarity to a ship's back end. Founded by Augustine fathers in 1607, it was initially just a small wooden chapel, but when the hill was fortified two centuries later it was replaced by the more stout construction of today. From the Monastery, we stopped at the Castillo San Felipe de Barajas. We did not go inside the fort, it was just a photo op of the outside. The vendor vultures were all over you here and at other places we went. I can’t tell you how many times I said no, and no to the same people over and over. I know they are just trying to make a living, but they were very annoying. After our stop at the fort, we had a shopping stop and since we are not shoppers, we waited outside the shops for what seemed like hours. It was extremely hot and fortunately I had taken a bottle of water, but it didn’t last very long between the two of us. We then headed to the actual Walled City. Again, the vendor vultures were all over you and there were triple the number that were at the fort. Making our way through all the vultures and city streets, we saw some amazing sights. The architecture is truly old world and just beautiful! It’s actually neat to be inside this city where everything is connected. We visited San Pedro Claver Catholic Church; it’s so amazing and ornate. It has a huge courtyard that is breathtaking with lush, thick vegetation and flora. There was a man on the street selling beautiful paintings he created with only his fingers! The Plaza de San Diego is somewhat centrally located within the Walled City and is surrounded by some colorful buildings and churches. We walked through this plaza on our way to San Pedro Claver Catholic Church. After the visit to the church, I think we walked back to the main streets where the vendor vultures were. We had another shopping stop and after 30 minutes or so of waiting in the hot sun, we asked Tous if we could go back to the bus and wait. He called the driver and he walked out from under the bridge and waved at us. We walked to him and followed him to where the bus was parked. He had kept the A/C going and it was nice and cool. He played music for us and was so nice. I wish I could remember his name, he was so sweet and tried to speak to us in English, even using a translator on his phone. There is a lot of rich history here along with some amazing buildings and beautiful architecture, which I enjoyed, but there were too many shopping stops (3) and they should at least have water to hand out for those who want it. I would not recommend this tour to anyone who is mobility challenged as there is a lot of walking up and down hills and city streets with uneven pavement. Take bottles of water with you and a towel to wipe the perspiration off your face and neck. I would have preferred they missed a shopping stop or two and gone inside the fort, or visited a pretty boardwalk area we saw on the way back. After we got back and walked through the aviary one more time, we headed back to the ship in time for lunch at the buffet. After that, it was definitely nap time! Colon, Panama: We booked a ship’s tour here (Panama City and Locks tour) because we’d read about how bad the traffic is and it takes a long time to get back from Panama City. This turned out to be a good decision on our part. We were picked up at the cruise terminal and loaded onto several buses. We stopped at the Agua Clara Locks first. I have to say it’s not what I imagined, but it was somewhat magical to watch that big freighter go ever so slowly through the locks. There’s really nothing spectacular about it, yet you were drawn in because now you have to see this ship make it all the way through! We spent some time walking around the area after watching the incredible scene of the freighter ship go through the locks. There is a small hiking trail and we walked through that hoping to see some monkeys, but we didn’t and then it was time to hop on the bus and head to Panama City. That was about a 45 minute drive, or should have been, but it was raining and we came to a place on the highway (like our interstates) that was flooded. Traffic moved very slow through the flooded area and it seemed as though, and rightly so, they were afraid to drive through the high waters. After what seemed like an eternity, but was only about 30 minutes, we finally made our way to the flooded spot and our big bus drove through it with no problem. We are on our way once again! We made a shopping/restroom stop on our way to Panama City. We bought a Coke here and we left everyone else and went back to the bus since it was so hot. As we were getting on the bus, the driver handed us our lunch, which consisted of a sandwich that I think was turkey on a very long and large sub-type roll. We also had a banana nut muffin and a bottle of water. As others began coming back on the bus, they were handed their lunch and after everyone was finished, we were on our way again. After driving through some streets, we got off the bus and began our walking tour. We made so many stops, and saw so many sights, I can’t remember it all! Again, the architecture and history is very interesting and beautiful amidst a city littered with trash all along the streets. We stopped at churches, saw hundreds of buildings, some beautiful sights, and had more shopping stops, OMG! I think we walked 100 miles that day; we went all over the entire city! We stopped at one church that had hundreds of Nativity scenes that someone donated to the church. I did get some amazing shots of those. It took us almost an hour to get back to the ship and it was almost 5:30 when we arrived at the terminal. I know I was dirty, stinky, and all my makeup had melted off, but I didn’t care, I went to dinner without a shower that night, just too tired and not enough time to take one. This was a wonderful tour, but again, if walking is a challenge, it may not be for you. We walked literally all day and up a lot of steps. Puerto Limon, Costa Rica: We didn’t leave the ship this day. We couldn’t find anything we wanted to do there, and decided to use our Persian Garden perk since it had to be used on a port day. The heat from that chair did wonders on my legs and everywhere else that ached from our two days of non-stop walking. If you get that perk, USE IT, it’s worth it. Costa Maya, Mexico: We booked Maya Chan for this day. We had read all the reviews about it on TripAdvisor and made the decision to book. It was a nice, relaxing day, and very laid back. It was just the kind of day we needed after two days of walking. We had a problem finding the representative. Our instructions said to head toward the fake pyramid and look for the Maya Chan sign with representative. We walked to the pyramid and even passed it, but couldn’t find anyone there, we never saw a sign. We began walking back to the ship and stopped outside a store looking around perplexed, and I said something about the sign and a lady called out to us asking if we were looking for Maya Chan. We went over, got checked in and waited. One other couple was already there. We saw others wandering around trying to find the sign; she never put the sign out for people to see while we were there. I said something to her about the directions being deceptive because it says to look for the sign. She said it was in the restroom because of something; I can’t remember now what the reason was. After a short wait, we were loaded into a van for our ride to Maya Chan Beach Resort. I appreciated the fact that she put those who came first in the first van. It is about a 30 minute ride on very rough roads. That didn’t bother me because we knew from reading reviews how long the ride would be and I never expect good roads; we are not at home and shouldn’t expect anything to be like home; isn’t that why we visit other countries, to experience what’s there along with their culture? When we arrived, the “Welcoming Committee” came to meet us! Rodas was first and he made everyone feel very welcome! Rodas is a black Lab who also loves attention! He loves his job and loves it even more when everyone begins to ooh and ahh over him. His assistant is Cocoa, who just likes to sleep. One of the resident cats also showed up during lunch and I believe her name is Isabella. You are taken to some chairs with a thatched umbrella and one of those beach beds. Massages are offered at an additional cost. I had planned on getting one, but got so relaxed, I forgot about it! We got there very early, close to noon I think, and lunch wasn’t until 2:00, so we were given a rum punch and a welcome snack of chips and guacamole and a spicy salsa – very good! They offer free WiFi, one at the beach and one at the bar. As I sat there in my very own personal chair under our very own umbrella checking my e-mails, fb, and munching on our snack and drinking my rum punch, I realized how relaxed I was and I liked that feeling! You forget about all the “stuff” at home and you begin to forget about all the stress and worries. There’s just something about being on a beach far away from the everyday rush and stress of the “outside” world. The water washing up on the beach looked muddy so we did not get in the water. There is a lot of seaweed, which we knew would be there and were familiar with since a resort we go to in Playa del Carmen has the same issue. Men were there raking it up, but Mother Nature plays her own game when it comes to who wins over that! No need to complain about it or let it ruin your visit, just enjoy the rest of what’s there. If you take a look around, you can find some amazingly beautiful pieces of nature. They do have inner tubes if you’d like to float around in the ocean. Our chairs were located at the far end of the property which I liked because you are not in the middle of a lot going on and was quieter. Lunch consisted of a small buffet of tacos, fish, BBQ, and more. It was all good. Rodas joined us for lunch and begged a little as only Labs can do. Having had three Labs of our own, we knew what that “look” meant when he sat down beside us and looked up with those big pitiful brown eyes. Gotta love him…he tries! If you’re not familiar with Labs, they always think they’re starving! During lunch, a van with more visitors arrived and of course, both Rodas and Cocoa were there to greet them! After lunch we walked around the property and there is a house next to Maya Chan with lots of beautiful palm trees full of coconuts. I can’t imagine my backyard being a beach full of palm trees and coconuts! We took some pictures and just cruised around a while before settling back into our very own chairs under our very own umbrella. We had a very relaxing day and before we knew it, it was time to take that bumpy ride back to the cruise terminal. We both enjoyed a relaxing, peaceful day at Maya Chan and it’s your choice to just relax or play in the ocean – the day is what you make it. Cozumel, Mexico: For our day in Cozumel, we booked our old stand by and favorite place, Nachi Cocum. We grabbed a cab at the terminal and made our way there. It was early, but it was open and we were some of the first ones there. We were taken to our chairs under a thatched umbrella, but after some time there, we gradually made our way to the pool area and ended up in the hot tub for most of the day – well, my husband stayed in the hot tub most of the day while I laid in the sun. At Nachi Cocum your price includes your chairs on the beach, your personal waiter, all of whatever you want to drink, an appetizer, an entrée, and a dessert whenever you are ready. We usually eat our appetizer a few hours after getting there, our entrée closer to lunch time and dessert either after our lunch or later before we leave. When you are ready to leave they will call a taxi for you. I’ve read that the cost includes your tips, but I’m not 100% sure about that so we always tip the bartender and our waiter if we use him, before we leave. They offer massages, paddle boarding, and some other things that are an extra cost, but again, this was more of a relaxing day for us. It wasn’t overly crowded since it’s spacious, however, it wasn’t as quiet as I like it either. There’s always one, you know, the loud mouthed guy in the pool or hot tub, or wherever and we had one that day. He made sure everyone heard him talking about the ship he was on, and the good deal he got, and blah, blah, blah. He really got on my last nerve, but I still managed to relax and get some sun. We stayed most of the day. Entertainment: Entertainment was pretty good on the Reflection. The first night was Dan Grueter, a comedian who has appeared on The Late Show and Comedy Central. He was funny. We also saw Ashlie Amber, who is a former American Idol contestant. She sang Whitney Houston songs so flawlessly that you thought you were hearing Whitney herself. The Celebrity Singers and Dancers performed “Broken Strings” which we’d seen before, but this time it was a little better. It’s still not one of those shows that you can’t wait to see again. They also performed Elysium one night, but we missed that one. I wasn’t feeling well and went to bed after dinner. We had seen it before and it is a wonderful show and one that you shouldn’t miss. It is a magical story between good and evil and the costumes are truly beautiful. Gary Arbuthnot performed “Irish Party in 3rd Class” one night. He is really good, playing Celtic tunes, and other musical scores from movies and rock groups. Michael Paul was another performer using puppets. You will most likely enjoy this show. A Hard Day’s Night was probably the best show and my favorite. This group was on the Reflection when we sailed her two years ago so we knew what to expect. They are a Beatles tribute band going through the decades of the Beatles. They are so good, you feel like you are at a Beatles concert! When they played “Hey, Jude”, we turned on our cell phones’ flashlight and began waving back and forth. Everyone else began doing the same thing and with everyone doing that harmony, you then truly felt like you were at a Beatles concert. I could have listened to them all night. If they are ever on your cruise, do not miss them. Jesse Hamilton was a singer who has played Simba in the Lion King, played in The Wiz, and other shows. He sang different songs from across different genres of music. Ralph Harris was another comedian. He was really funny, and never said anything vulgar, not even a cuss word! I appreciated that very much. They announced that he would have a matinee show the next day, but that didn’t happen. Someone messed up and his contract was for two performances, which were the 8:00 show and the 10:00 show. I hated that happened because I would have loved to see him again. The last night’s show was Euphoria. The “Today” paper describes it as breathtaking and it truly is. You will not want to miss this. Acrobatics and flying are involved – that’s all I’m saying about that. You will love it! We also watched the Love and Marriage show, a show thrown together to replace Ralph Harris’s matinee show; a show I think was called the Liar’s Club with the Captain, the CD and some other staff. They were asked for the definition of certain words and only one of them was telling the truth. They all give silly definitions that couldn’t possibly be the correct answer, yet one of them is! It’s fun to watch and try to decide for yourself who is telling the truth. I have to say, the Captain is very funny, AND, he’s Greek for those who don’t know! You don’t get that now, but you will if you ever sail with him. He will be moving to the Edge soon, so I hope you have him as your Captain on a cruise sometime. We watched some things going on in a small venue on our way to the theatre every night and they were all fun to watch. We listened to some of the bands around the ship, went to some other smaller shows and enjoyed everything we did on board. Debarkation: This was just as easy as embarkation. We had a 7:30 time to disembark, found our luggage right away, sped through Customs, got a taxi and were at the airport soon after 8:00. We were even able to get on an earlier flight home! My Reflections: I’m really glad we took this ship a second time. I discovered things I’d forgotten and fell in love with her all over again. It’s a beautiful ship and I would sail it again. The ports were all good selections, and the entertainment was amazing and all so professional; I have no complaints about anything except some of the food. Tips: We had a few days with rough seas, so if you are prone to sea sickness, you will want to take some Bonine, Dramamine, or whatever you use for that. We always take some magnetic clips for the walls to hold things we don’t want to lose, like the “Today” paper, invitations, etc. I also took some heavy duty magnetic hooks to hang wet clothes on, my husband’s pants, etc. Try everything, do everything, eat everything, and enjoy your 11 wonderful days! Read Less
Sail Date November 2018
Firstly these are the things I liked about this cruise: -the cabins were large including the bathroom. They might not have won any interior design competitions but they were comfortable. -the ports visited were very good and we ... Read More
Firstly these are the things I liked about this cruise: -the cabins were large including the bathroom. They might not have won any interior design competitions but they were comfortable. -the ports visited were very good and we enjoyed all of the tours I arranged independently of the boat -the food overall was of good quality in the Opus restaurant and for afternoon tea and for some dinner choices in the 14th floor cafe -the serving staff in the restaurants and bars on board were smiling and helpful -the sunset bar at the back of the boat was one of our favourite areas on board and the martinis at the Martini bar were very good. -the gym was well equiped and large. -the iced towels and water that we were greeted with before we embarked back on the boat at each port of call. -Lunch at the Porch restaurant was well worth the additional fees. But, here are the things I really did not like and spoilt our cruise to some extent: -the check in desks in Rome were small and the whole atmosphere was chaotic and did not lend itself to a relaxed embarkation -we had free wifi and a drinks package which was not initially honoured by the ship and it took a few hours into the cruise before this could be sorted out, which was an unnecessary aggrevation. -the safety demonstration was awful. We had to watch a lame video which made a mockery of what should have been a serious safety briefing -we went for breakfast on the first day of the cruise at the Opus restaurant. The dinning room was only about 20 percent full but they insisted on shoving everyone into one corner of the dining room which did not make for a comfortable dining experience. The same thing happened on the second day so we stopped using the dinning room for breakfast for the remainder of the cruise, which was a shame as I normally enjoy sitting down for breakfast and having it served on holiday -one of the Food and Beverage managers for the Opus Restaurant was quite rude and acted in a belittling manner, but in fairness to the cruise line the maitre de called me back after recieving the feedback form and offered us not only his apologies but a free upgraded dining experience by way of apology which was much appreciated. -as fairly in experienced cruisers we did not realise that the water bottles in our cabins were not free of charge and were stunned to receive charges of over $100 on our final account. I think they should be clearly indicated as mini bar items on the bottles themselves and chargeable as such. -public areas that you would expect to be quiet such as the library, games area and reading area are located in the atrium so are not quiet at all. -music was played virtually everywhere on board and it was difficuly to escape from and it really wasn't our cup of tea, with the exception of some accustic music at the sunset bar and the violinist and cellist on board. -our bingo fiasco was one event which really spoilt one evening. We thought we would play bingo for a bit of fun with our daughters which at $49 a board did not seem that cheap to us. It included some raffle tickets. A big deal was made out of the draw, read out one number at a time until the $1,000 winner was announced. Turned out to be my husband, we were so excited not having won much before. At the end my husband went to claim his prize which was not the on board credit we were expecting but a certificate for $1,000 off our next cruise with Celebrity which as it can only be used directly with them is probably not worth anything when travel agents offer other incentives to get you to book. As my husband said afterwards he felt he had won a $1,000 and lost it all in the space of one evening. So would we travel with Celebrity Cruises again. In honesty if the prices was right and the ports of call were interesting, maybe, but the overall feeling that we felt about this cruise line is that it is a bit underhand in it's charging and constantly looking for ways to make you spend as much money as possible on board. I think we would look at a different cruise line next time. They certainly didn't do much to entice us to come back again. Read Less
Sail Date August 2018
This was a sampling first time experience for us after hearing from regular cruising family and friends that we are missing out on a new experience. It’s taken nearly 30 years for my wife and I to take the plunge, (not literally). ... Read More
This was a sampling first time experience for us after hearing from regular cruising family and friends that we are missing out on a new experience. It’s taken nearly 30 years for my wife and I to take the plunge, (not literally). What better way to start than a 6 day trip around the Amalfi coast, stopping off at a different port every day. On board this floating hotel equipped with an array of fine dining with a choice of different eateries serving the best food catering for everyone’s needs, amazing entertainment through the day and night and not forgetting the wonderful staff who look after your every needs, there was absolutely nothing to complain about. Our cabin, although small but equipped with a balcony, was exceptionally clean and kept tidy by the wonderful Calvin. From embarkation to disembarking, there was nothing to fault about our first time experience on the seas. Would we do it again, in a blink of an eyelid. Well done Celebrity Cruises. See you again. Read Less
Sail Date August 2018
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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