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Sail Date: April 2019
We chose this cruise because we wanted to see the ABC Islands and it did not disappoint. The Refelection is a beautiful ship. We had great weather, calm seas and the food and staff were wonderful. Passengers were frientdly and ... Read More
We chose this cruise because we wanted to see the ABC Islands and it did not disappoint. The Refelection is a beautiful ship. We had great weather, calm seas and the food and staff were wonderful. Passengers were frientdly and interesting and came from all parts of the world. The entertainment on board was excellent - great shows with talented singers and dancers. There was also live music throughout the ship every evening, which made for plenty of great nightlife. The islands we visited were great - Grand Cayman, Aruba, Curacao and Bonaire - beautiful beaches and shopping. Bonaire was great for snorkling and scuba diving. We also stopped at Cartagena, Columbia which was great fun. We took a shore excursion with Celebrity which included a tour of the walled city and a wonderful boat ride with lvie music, drinks and entertainment. Overall we would highly recommend Celebrity. This was our 6th cruise with them and we will definitely contineue to cruise Celebirty in the future! Read Less
Sail Date: March 2019
Our second time on the ship was excellent. Th ship has wonderful, friendly and attentive staff. The ship is kept in top notch condition. We enjoyed the option of the indoor pool when it was to hot to stay out in the direct sun for more ... Read More
Our second time on the ship was excellent. Th ship has wonderful, friendly and attentive staff. The ship is kept in top notch condition. We enjoyed the option of the indoor pool when it was to hot to stay out in the direct sun for more than a few hours. The entertainment, both on board staff and visiting entertainers was super. We ate at four of the specialty restaurants, and made sure to buy the "package" ahead of time to take advantage of the reduced price. We loved "QSine", Murano and the Lawn Club Grill. Felt that the steaks at the Tuscany tasted "processed" or tenderized and was our least favorite of the four. Did an excursion in Cartagenia to "old town". Be prepared there and around town to be swarmed by people selling stuff. And when you say "no" to one, another one arrives right behind, and they just keep on coming. We were not able to enjoy our tour or even hear our guide as a result. Also, traffic moves really, really slow. On retrospect, we would have been better off staying by the ship and visiting the great little zoo there. Our only complaint over the whole cruise was the Casino onboard is VERY tight, especially the slot machines. We didn't see anyone win anything. Also, be careful about betting limits. The one guy over the 11 nights on the cruise we saw win anything hit a Royal Flush at the ultimate Texas Holdem table. He should have been paid close to $7500 with his bets on the table. However they paid him only $5000. When his friend asked where the rest of the money was, they pointed to the fine print on the little board at the corner of the table which said the maximum payout was $5000. What a shame. Our cabin. a deluxe veranda was nice and well kept by our state room attendant, it just had insufficient space (just 3 small drawers) to store our clothes. Nice bathroom with plenty of space but the "night lite" that we could not turn off was too bright and woke you up when you went in during the middle of the night. Read Less
1 Helpful Vote
Sail Date: March 2019
Starting from Fort Lauderdale is always our choice - such a lovely port. We stayed in Hollywood for 3 nights pre-cruise (see separate TripAdvisor review). Mardi Gras in New Orleans was the highlight of this cruise. We chose it because ... Read More
Starting from Fort Lauderdale is always our choice - such a lovely port. We stayed in Hollywood for 3 nights pre-cruise (see separate TripAdvisor review). Mardi Gras in New Orleans was the highlight of this cruise. We chose it because we had never been to New Orleans. What a spectacle! And the Reflection made the most of it, with purple, green and gold decorations, events for all cruisers and especially for Captains Club, and the music. I can't say enough about "Big Mike"' musical director, band leader, trombone player par excellence! Also, Ray Brown Jr Jazz band, Danny Smart singer/guitar player, and Starlight Duo cello and violin were all fantastic. Celebrity CEO Linda joined us in New Orleans, and again in Grand Cayman to celebrate International Women's Day. She is very enthusiastic and delightful to meet. We received useful "Celebrate with the CEO" gifts in our cabin almost every day! The Reflection docked in NOLA starboard side to the dock, right at the end of Julia St. It was a short walk up it to the Bacchus parade route on Sunday night - perfect! And an easy walk the next day into the French Quarter. The parade is not visible from the ship because of the large Convention Centre and Riverwalk Outlets buildings at the dock. The Reflection has several large foyers for entertainment as well as numerous bars. Our only criticism was that the Ensemble lounge was always packed and we could not get a seat to listen to Ray Brown! The evening shows were all excellent, especially Broken Strings, Elysium, and Euphoria by the Reflection cast of singers, dancers and acrobats. We enjoyed a backstage tour with Emma, the lead singer/dancer. These kids have boundless energy! Read Less
Sail Date: February 2019
Reflection is a pleasant place never feeling crowded. Pools are small and chilly but that is normal. Dining staff at Blu is business like and distant unless asking for a good review. Aqua class gives easy access to way overpriced spa and ... Read More
Reflection is a pleasant place never feeling crowded. Pools are small and chilly but that is normal. Dining staff at Blu is business like and distant unless asking for a good review. Aqua class gives easy access to way overpriced spa and silly heated tile covered couches. Aqua class offers little benefit over a standard balcony room. There are lots of small areas for socializing that probably account for the uncrowned feeling. The espresso service is staffed by untrained and ignorant people that seem inconvenienced when asked for an espresso drink that is not a latte or cappuccino. The ship functioned well as far as embarking and disembarking went. On and off quickly and without incident. We traveled with friends and had no problems dining together or finding time to be alone. Again, the ship somehow manages to feel uncrowded even with more than 3000 passengers surrounding us. The shore excursions mostly went off without problems. St Kitts had a steel band cruise that went to a different beach than advertised which was crowded, windy, messy, and had chairs and umbrellas for rent which was not mentioned in description. Also the boat was not able to stay accessible during visit. Caribbean beaches in my experience are very windy with difficult access though stony uneven walk through the beach break. In general a pretty ship that had a staff more interested in getting things their way than making me feel comfortable. Read Less
1 Helpful Vote
Sail Date: December 2018
Getting on/off the ship was pretty smooth. Our room was fabulous as was our stateroom attendant. The entertainment was top notch and the cruise director as well. The live music was also great, especially the band 'Music Soup' and ... Read More
Getting on/off the ship was pretty smooth. Our room was fabulous as was our stateroom attendant. The entertainment was top notch and the cruise director as well. The live music was also great, especially the band 'Music Soup' and the string duo. The ship is beautiful, well maintained and clean with the exception of the public bathrooms at peak times. The itinerary was great and we had smooth sailing throughout. With the exception of the Martini Bar, all the bar staff were below par. The work inefficiently and not as a team. I sat through an entire set of 45 min. in the Sky Lounge and the Ensemble Lounge without anybody coming by and asking for service. To get a drink at lunch in the Oceanview Café is challenge as well. The ATM only spits out $ 50 bills and guests relations was not in a position to provide change. I'm sure in cooperation with the casino, this could be accomodated. The big 'rose' sculpture in the Foyer is in the wrong place when you want to dance. We ate at Murano, Sushi on 5 and the Porch - all outstanding food and service. Worth the extra money. The food in main dining room was tired and uninspired as was the room service food. The Food in the Oceanview Café was actually much better since you can have any meat grilled. The service we had in the main dining room was below standard with the notable exception of the Asst. waiter. The sommelier was pretty useless and had a massive chip on his shoulder. We know they can do better and would definitly go again. Read Less
1 Helpful Vote
Sail Date: November 2018
We chose celebrity reflection due to the good reviews and also bad reviews from other cruise lines. For our first cruise this one came out best. Excellent food in all restaurants, entertainment for all types of people, Internet a bit hit ... Read More
We chose celebrity reflection due to the good reviews and also bad reviews from other cruise lines. For our first cruise this one came out best. Excellent food in all restaurants, entertainment for all types of people, Internet a bit hit and miss, but that’s nothing really when going on a holiday to relax. Captain was a blast, very good sense of humour, cruise director kept everyone entertained. Excursions from the ship were well organised, the embarkation and disembarkation were first class, to get over 3000 persons off the ship in an organised manor was excellent. We met some very good friends that will be friends forever. We had very good times at the Martini bar most nights, the staff here worker really hard. Not forgetting the unsung hero’s of the ship, the room attendants who always made sure our stateroom was in tip top condition Will definitely be going on a celebrity cruise again Read Less
Sail Date: October 2018
We have sailed with Celebrity about 17 times. We've also sailed with Princess, Royal Caribbean, and other lines, but Celebrity has been our favorite. The public rooms are spotless and beautiful. The Ocean Grill had many options and ... Read More
We have sailed with Celebrity about 17 times. We've also sailed with Princess, Royal Caribbean, and other lines, but Celebrity has been our favorite. The public rooms are spotless and beautiful. The Ocean Grill had many options and much variety, which we enjoyed. The Opus Dining Room served good food as well, although the last evening the service was exceptionally slow and we didn't finish our meal until 10:15 PM, which was too late. We will not get the late seating again. We enjoyed the music, entertainment, and ports. Celebrity really takes care of its guests. Returning from the ports, weary guests were greeted by employees handing out cucumber water and cold towels. Embarkation and debarkation were a breeze, and the final transfer on the bus to Rome made our lives so much easier than getting a taxi and hauling our luggage to the train to the airport in Rome. Things have certainly changed since our earlier cruises on Celebrity, where the dining room served the many courses separately (salads, soups, entrees, etc). We used to get a beautifully illustrated, large parchment menu listing the choices. Formal night was truly formal. Now there is only one formal night and the dress ranged from evening gowns and tuxedos to couples wearing jeans. The dress code should really be enforced or formal night should just be eliminated.The selection of tv channels was very poor; that is one improvement Celebrity should make. The meals were good, but absolutely no comparison to the meals under Chef Michel Roux. Those were outstanding, memorable meals and exquisite desserts. Costs go up and times change. Overall we had an excellent experience on the Reflection and look forward to our next cruise. Read Less
2 Helpful Votes
Sail Date: October 2018
Due to unforeseen circumstances we had to cancel an earlier cruise, so when I saw a tremendous deal offered for this one, my wife Rosy and I jumped at the chance, although it was on a much larger ship than we have become used to. We ... Read More
Due to unforeseen circumstances we had to cancel an earlier cruise, so when I saw a tremendous deal offered for this one, my wife Rosy and I jumped at the chance, although it was on a much larger ship than we have become used to. We were quoted around £2900 each for a Sky suite, including premium beverage package, wifi, gratuities and $300 OBC, virtually an all-inclusive cruise, but Celebrity had other ideas, - more later! We booked flights, with Alitalia from London-Rome, with two nights at the Hotel Morgana, situated very close to Termini station, very convenient for arrival and departure. They had offered a ‘birthday’ upgrade, but on arrival they sprung a nice surprise. We were allocated a private apartment about 50m away, with private entrance and balcony overlooking some nice gardens. The soft drinks in the fridge were free and tea / coffee making things were also provided. A comprehensive buffet breakfast was served in the hotel and on my birthday, they served us Prosecco and a nice chocolate cake. We toured Rome using a 48-hour ticket for all local transport, but some buses / routes were cancelled, and this caused us a few problems. We should have stuck to the more reliable, if boring, metro service. We used the airport express to Rome and if booked in advance useful discounts are available. For the journey to the port at Civitavecchia, we took the train, which was packed, then the port bus, then the port shuttle. In future we’ll book a shuttle or taxi, as our option was very tiring. Check-in was a breeze, once we realised we had to drop the bags then get in the check-in line. Others made the same mistake, but the Rome Port Authority don’t make life too easy. We were soon onboard, drinking our welcome bubbly and eagerly anticipating our cruise. We decided to have a pre-lunch cocktail outside as the weather was good, having experienced rain on the way. However, it was quite windy, and the sea was choppy outside the shelter of the harbour. We ate a healthy lunch in the Ocean View Café, sitting outside, but bar service was slow, an unfortunate feature of this location. They need to move some of the upselling staff to jobs serving people what they had already paid for! After lunch we went to our suite 2111, which was a welcome sight with chilling champagne, a large bed, sofa and picture windows. The balcony was huge, but being under the overhang, we got very little sunshine. The bath tub was a jacuzzi and the rain shower was nice but lacked power. Our butler, Bojan, seemed keener to discuss English soccer than anything else, but did say that as were on a Premium package, all the contents of the mini-bar were included, not that we used any apart from the water. Our steward, Raj, was excellent, until the final morning when he rang the doorbell and walked right in, at 07.45. We were not amused. I feel that once the staff have had their gratuities, they are no longer interested, thinking only of their next victims (guests)! Each evening we enjoyed dinner in Luminae, the suite restaurant, which was an enjoyable experience, but the menu was limited. The Sommelier was very good as was the wine. We at breakfast mostly in the Aqua Café, with cereal from the OVC. This was a nice peaceful experience, contrasting starkly with the buffet. We also had lunch in the OVC, which offered a grand selection of dishes ENTERTAINMENT We found the guest entertainers were generally very good but didn’t much care for the shows by the ship’s singers and dancers. There were a few game shows which were good and bad. One aspect we hated was the constant attempts at upselling, restaurants, packages, art, bingo, photos, etc. We even received restaurant reservations, which we hadn’t booked. Unusually, we didn’t receive any recognition as members of the Captain’s club, until we pointed this out, nor any notification of our OBC. The internet was decent, which went well with our ability to use our home phone packages, as were in Europe. The weather was pretty good, but the mornings were dark, which we didn’t like. Overall an enjoyable cruise, but many venues were too noisy and we concluded that we prefer the smaller lines, like Seabourn, Regent, Crystal and Azamara. Read Less
2 Helpful Votes
Sail Date: May 2018
We chose this cruise because we have cruised with Celebrity a number of times and this ship twice before. We already have 2 more cruises booked on the Reflection. Of more than 35 cruises over the past 25 years, we have found Celebrity in ... Read More
We chose this cruise because we have cruised with Celebrity a number of times and this ship twice before. We already have 2 more cruises booked on the Reflection. Of more than 35 cruises over the past 25 years, we have found Celebrity in general and Reflection in particular, to be the best. The ship is beautiful and always sparking clean. The food is excellent. We usually get a small suite and that gives us access to Luminae, the suite special restaurant with its own chef. the food is excellent and the staff at Luminae is made up of the best of the best. They are warm and inviting and constantly strive to make your experience fantastic. Our waiter this time was Jose whose menu recommendations were always spot on. The ship truly is spic and span with constant cleaning including the public rest rooms. Tours were very good. In Rome, we actually booked private tours with a company not affiliated with the ship. All around Italy (info@allarounditaly.com) with Fabrizio and Valentino. They were fantastic. In 2 days, we saw more of Rome than we ever could have in a week on our own. Drove us in a Mercedes van directly to the Vatican and Colosseum as well as many other sites and their English was excellent. The entertainment on Reflection was varied and top quality. The ship's band was excellent as well. Overall, I cannot think of enough superlatives for this ship and its crew. Read Less
Sail Date: May 2018
Looked a great 11 days and it was exactly what the brochure said great sailing and woke up most days in a different place Great staff around the ship and the cabin guy really took care of us he kept the cabin spotless it felt like the ... Read More
Looked a great 11 days and it was exactly what the brochure said great sailing and woke up most days in a different place Great staff around the ship and the cabin guy really took care of us he kept the cabin spotless it felt like the fairies had been in Great food entertainment was very professional and the group so entertaining couldn’t fault it in any way Super ship and got to say the captain was so funny he should take up comedy when he stops sailing and the balcony cabins were just what you needed a bit of quiet when you needed it Got to say all in all it was just what we wanted Everything was exicuted wery proffesionally We would highly recommended to our friends and family and would definitely use Celebrity cruise line or sister companies again should we take another cruise hopefully in the near future maybe towards the end of the year Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

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