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238 Celebrity Reflection Europe - Eastern Mediterranean Cruise Reviews

Stayed in Rome for three days prior to cruise. Had a lovely time, husbands first trip to Rome. Booked a taxi online to take us to civitavechia which arrived on time at 11.15. Had expected long journey to the port but in fact it only took ... Read More
Stayed in Rome for three days prior to cruise. Had a lovely time, husbands first trip to Rome. Booked a taxi online to take us to civitavechia which arrived on time at 11.15. Had expected long journey to the port but in fact it only took an hour. Taxi dropped us right outside the baggage tent, as we had to get our labels for suitcases from the porters. This was done immediately, cases taken off us and we walked into the embarkation tent. Process was very quick and we went on board in next to no time. Staff very efficient and friendly. We had any time dining in the Opus dining room. We sat in the same area each night which enabled us to gain good rapport with waiting staff who were very friendly. Food was superb every night. Great choice every night, always well presented and hot! Although we had a classic drinks package, noticed that prices of the better wines had been increased by a dollar which necessitated upgrading to the premier drinks package which although meant a increase in cost didn't affect us greatly as we had on board credit which we used. Entertainment was overall good, though we did not see any of the onboard/resident company shows. We just went to the guest entertainers. The comedian John Courtney was particularly good. The entertainment officer was in my opinion best we have had (martaan bruel). Service was overall good but in some venues could be slow. Having been on celebrity twice before we expected good food, service etc and were not disappointed however we did notice that prices had been increased dramatically especially with regard to the speciality restaurants. As a result we did not use any. Why pay $50 or indeed $70 on top, when food is good anyway in the main dining room.Also a favourite lounge bar area, Michaels, is now off limits for use only by Aqua class etc which is a great shame. Used the spa for a manicure only. Had wanted to have a couples massage but the price increase since last time we used this facility was astronomical. Needless to say we did not have a massage. For a captive audience, prices charged are ridiculous. Itinerary good, loved Mykonos if very busy! Santorini was good, but luckily we got to top quite early so had no wait for cable car otherwise experience would not have been that good. We did our own tours in all ports, mainly HOHO bus or just walked round. Had a great time. Read Less
Sail Date May 2017
We have done many cruises with Celebrity and this was one of the best embarkation was very slick and we were onto the ship literally within 15 minutes of entering the cruise terminal, full marks to Celebrity here! It just felt like ... Read More
We have done many cruises with Celebrity and this was one of the best embarkation was very slick and we were onto the ship literally within 15 minutes of entering the cruise terminal, full marks to Celebrity here! It just felt like being back home it was a few years since we had cruised on Reflection but we really like the ship it just felt good to be back. This was our first time in a Sunset Stateroom and we loved it. Although it is quite a walk from the aft elevators to the stern (110 paces to be exact) we thought it well worth the walk. Our Stateroom attendant Shemroy was superb very efficient and always around for a nice chat. This ship is spotless the crew keep her looking pristine at all times and all the crew are so friendly it is a pleasure to walk around chatting to these lovely people. Dining in Opus restruarant. We had chosen select dining for this cruise which we have enjoyed on recent cruises unfortunately on this cruise it was not quite as convenient with some quite long waits. Once in the dining room the service was on the whole quite good but due to the staff reductions the table service was obviously under great pressure, no time for those friendly chats which we so used to enjoy. Also we always used to get the wine list supplied when we were given the menus for that evening. Sadly this no longer happens and even when you request to see the wine list it can take quite a while for it to come. Regrettably the sommelier numbers have been cut drastically and they are absolutely run off their feet. Celebrity have a lovely selection of wines and it used to be one of the joys of the cruise talking and taking advice on which wine to choose for a particular meal. This pleasure is now a thing of the past. All you get is the two or three recommendations on the menu and that is what you are expected to order. Such a shame, how times change!! We choose to take out the four meal Specialty Restaurant deal, this is wonderful value we feel with savings around 30% over booking individual meals. We had two meals in Tuscan Grill, our favorite restaurant where the staff are superb and yes you do have time to talk all things wine! Great! We also had one meal in Qsine this is so much fun we love and again the staff are excellent. It was particularly nice to meet up with Anastasia and Elvis who had served us on Eclipse last year they are excellent with their cheerful service. Are last meal of the package we to in Muranos quite formal but very spacial and again the standard is excellent! While on the theme of dining I must have one little gripe. Chic Nights. We do miss the old formal nights Chic nights are just degenerating into any another night with many people just wearing anything they can get away with. Very sad! The entertainment was mediocre but the Celebrity production team shows were as always wonderful. We do like to hear the classical group playing around the ship but sadly on this cruise they Classic strings duo were a little disappointing. We didn't choose to use any of the ships excursions as we had done all the ports previously and felt able to get around under our own steam. We did enjoy most of the ports in absolutely wonderful weather. We were however rather surprised by the cruise directors Maarten Breuls dress sense I'm sure this is not the image Celebrity want to promote, not our most successful cruise director. We are fortunate in being Elite members of the captains club and the perks we get from this scheme are very much appreciated especially the lovely breakfast in Tuscan grill every day. I must mention the Captains club hostess Melissa, she was very helpful and always cheerful an asset to the ships company. Disembarkation, although we were off the ship at 7.00am was again a smooth and efficient operation. Full marks to the hard working crew who achieve such a slick change over between cruises. This was another wonderful cruise in some of the most glorious weather we have experienced on a cruise and we are looking forward to the three cruises we have booked for the next twelve months. well done Celebrity but don't take your eye off the ball! Read Less
Sail Date May 2017
Our cruise was a gift from our daughter for our 50th wedding anniversary, and because the Greek culture had always been fascinating to me she chose the trip to Italy and the Greek Isles. Our package included a suite with all of the ... Read More
Our cruise was a gift from our daughter for our 50th wedding anniversary, and because the Greek culture had always been fascinating to me she chose the trip to Italy and the Greek Isles. Our package included a suite with all of the amenities, and we were fortunate to have Dominic as our butler; he was so attentive that we felt like royalty. Jayson was our cabin attendant, and he kept our cabin picture perfect. The Reflection was a beautiful ship, and the entire staff was friendly and eager to please. Everyone always talks about the food on cruises, but I do think that the food on the Reflection was much even better than expected. The buffet was good, but the Opus Dining Room was on a totally different leve, and Luminae which was only for suite guests was on parr with that of any fine restaurant. The service was impeccable. Read Less
Sail Date May 2017
Had a great time. Ship was wonderful. Enjoyed every meal in Blu and met some new friends there too. Service was top notch. Cabin was excellent as were all the ports. Meeting folks online before the cruise and then in person at the ... Read More
Had a great time. Ship was wonderful. Enjoyed every meal in Blu and met some new friends there too. Service was top notch. Cabin was excellent as were all the ports. Meeting folks online before the cruise and then in person at the sail away made a huge positive difference. Ship was clean at all times too. Only negative was the poor quality of the entertainment. We only saw one show in the theater as the others sounded terrible and our friends said they were bad and walked out on most of them. The one we saw was just the tail end as we were early for the funny Wedding Games and thought the singing and costumes were awful. Not a negative as we do not go for the shows but I will say only one of the bands that played in the lounges was acceptable. Most were pitiful. On a high note, we did enjoy the martini bar a lot!!!! Read Less
Sail Date May 2017
My husband and I decided on this cruise for our combination first anniversary and honeymoon, and decided to splurge on a Sky Suite. Even though it was quite expensive, it was so worth it for the included premium beverage package, free ... Read More
My husband and I decided on this cruise for our combination first anniversary and honeymoon, and decided to splurge on a Sky Suite. Even though it was quite expensive, it was so worth it for the included premium beverage package, free wifi, onboard credit and use of the restaurant Luminae. We ate at Luminae all but 3 nights of the cruise and had wonderful meals there each time, while getting exceptional service. The cabin was very comfortable, and the only complaint we really had was about the small toilet and sloped sides of the tub and shower. This was just a minor inconvenience, and the bed was comfortable and the verandah was lovely. Our butler and steward were both attentive and respectful without being overbearing and were a really nice perk of the suite. The ship is beautiful and easy to find your way around on, and the service we received everywhere was really great. The only real complaints we had were that things seemed to close earlier than we expected - restaurants close at 10 or 11 (for sushi) and even the casino usually shut down between 12 and 1am even with a full table of players. That may be because of the other thing we did not love - the average age of the other passengers was in their 60s, and they seemed to go to bed earlier than we wanted to (we are in our early 40s) and to request a lot of music that felt dated and over-played. If we went into Michael's Club or Cellar Masters after about 10pm, they were always empty and quiet, and most of the times when we went to sit down at a bar we were the only ones there. I'm not sure there is a good way around it, but being on a cruise with people old enough to be your parents made for a lot of lost opportunities for quality nightlife and some bad behavior when in port by folks with "ugly American" syndrome. We only took one shore excursion, the Taste of Athens in a small group, but ended up having a great time in every port. We booked taxi drivers to take us to nearby sights, such as Taormina in Sicily, Lindos in Rhodes, and Sorrento and Pompeii in Naples. The excursion in Athens was fine, but we preferred exploring on our own and doing things at our own pace. In Malta, there are hop on, hop off buses available right at the port that were very cost effective. The only bad experience we had was on Santorini, where we took the water taxi to Oia (which was breathtaking - really worth the trip) and were supposed to get a bus back to Thira to take the gondola down to the port. First, there was a huge line for the bus by 2pm, and we waited for 3 buses and then did not get back to Thira until almost 3:30. By the time we found the gondola line, there were almost 1000 people in it and we realized we would not make it down to the boat by our 5:30 departure time, so we had to walk carefully down the 588 steps covered in donkey poop to make it back to the ship (this took about 45 minutes). The ship's newsletter advised against taking the donkeys really didn't make it clear how early you would need to be in line for the gondola to make it back in time, and there were no other options, so it was a somewhat frustrating experience. Santorini was totally worth it, but the bottleneck to get back to the port was a problem and I think the ship should consider alternatives such as return water taxis from the other side of the island to avoid it. During our sea days, we did 2 wine tastings and one Reidel Comparative Crystal workshop. All were great - we were really surprised by how few people attended the Reidel workshop, perhaps because of the price, but it includes a free set of Reidel wine glasses at the end (shipped to your home) and was very interesting! I loved both the premium wine tasting and the Italian red tasting, and both were quite well attended. The wine selection on board the ship was also excellent - we got to taste Opus One at Cellar Masters ($54 a glass, but very hard to find) and it was spectacular. I do wish Cellar Masters had been utilized more - we were often the only ones there. We would definitely cruise on Celebrity again, and absolutely book a suite for the same service and perks. We just might choose an itinerary next time that is likely to have a somewhat younger sailing population than the Eastern Mediterranean did. But it was an amazing experience overall. Read Less
Sail Date May 2017
My now husband and I selected this cruise by luck. We were actually booked on a Norwegian cruise but when Norwegian decided to change every port on the itinerary, we canceled it and found this one. Since we were celebrating our ... Read More
My now husband and I selected this cruise by luck. We were actually booked on a Norwegian cruise but when Norwegian decided to change every port on the itinerary, we canceled it and found this one. Since we were celebrating our honeymoon, we splurged and booked a balcony room. This was our first Celebrity cruise and we have to say, it lived up to its potential! To start, we arrived by shared private shuttle probably around 1pm. The shuttle pulled right up to the terminal, our bags were checked, and we were off down the terminal hall. It was a very quick and easy walk. Once we arrived in the check-in area, we were pleased to see that there were NO LINES! WHAT? The check-in process was quick and painless as well. Total time between getting out of the shuttle and getting on the ship was no more than 20 minutes (unlike Carnival where we had to wait 2 hours at a boarding gate). Once on board, we found the ships layout to be very easy to navigate and the decor very interesting and beautiful. One thing we noticed throughout the cruise is that Celebrity is constantly working on the ship to keep it in shape. One day they were going around touching up the paint and another day (in port) one of the jacuzzis was closed off so they could sand and stain the wood around it. Everything was kept very pristine! On that note, I know a lot of cruise lines have hand sanitizers all over the ship but I liked how Celebrity would keep attendants strategically placed to offer a squirt of sanitizer... when getting onboard, when entering the Oceanview Cafe, etc. Better safe than sorry!! The public bathroom spaces (although at times were hard to locate) were also kept very clean with warm towels for hand drying. Our stateroom was also very beautiful and well-kept. Our stateroom attendant, Davian, had our names down by the 2nd day! The service was another great part of this cruise. Everyone is very friendly making sure to say good morning/evening, etc when passing by. We dined in 4 of the specialty restaurants: Tuscan Grille, Murano, Lawn Club Grill, and Qsine. I've listed them in order of favorite to least. The food in all 4 was excellent but we decided we probably wouldn't go back to Lawn Club or Qsine. Just wasn't for us. That steak in Tuscan Grille was perfection and I would definitely go back for it! Another really great aspect of this cruise was the disembarkation process. WOW!! Again, comparing Celebrity and Carnival are like comparing fine wine and engine oil. =\ Getting off a Carnival ship, it was like a herd of people all trying to accomplish the same goal of getting off the ship with some of those people just shoving without so much as an "I'm sorry." I had to elbow some girl who flopped herself onto me to get me to move... and there was no where to go! Not with Celebrity. Hello personal space!!! Each cabin class had a spacious designated area where they could wait to get off the ship. But mostly it was the option guests had to disembark any time in a 3 hour window making the process very smooth. We were even able to use the elevators! Overall, I give this cruise line 5 stars. They really know what they are doing! On the downside... just a couple of things I wish they would improve. Since we were splurging, we decided to do their GoBest program to get the Premium Drink Package, Unlimited Internet Access, Prepaid Gratuities, and $300 Onboard Credit. (Side note, the Premium drink package is the way to go!) Plus we pre-purchased a specialty restaurant dining package. For about the first 3 days onboard, it was practically impossible to go anywhere without being hounded about buying a package. Sure you can just walk by and politely say "No thanks" but then again, when you're on vacation, how many times do you really want to be pestered about this stuff? If I want it, I'll buy it. Otherwise, leave me alone. The food was another area leaving something to be desired. The food in the main dining room was average. On cruises, I like to branch out from the norm and order some of the interesting things cruise chefs come up with... On this cruise, it's better to stick to the basics. Too many of my meals in the MDR were bleh while my husband's were good. Stick to the basics! Also, not sure why but not all the bars/restaurants carry the same wine selection. I just found that odd. It took us a while but we finally figured out which bars we needed to get to in order to get the wine we wanted. My final gripe is one that I think applies to a lot of cruise ships. We live in a tech-oriented world and cruise lines seem to struggle to keep up with that. Celebrity has developed one really great app, Cruise Lingo, but this isn't their main app. It's a great app for traveling and I highly recommend downloading it if traveling internationally. However, their main app, once downloaded, only crashed over and over again. I never got it to work and finally deleted it. It would be GREAT if cruise lines could develop one app where guests can see a variety of info: 1. The daily itinerary (goodbye wasted paper in the stateroom); 2. Daily menu's for the dining areas so guests can pick ahead of time where they want to eat; 3. Link the stateroom charges to the guests account on the app so guests can log in and see their charges at a glance; 4. Maybe even link the onboard photos to guests' accounts so they can see and/or purchase them from the app; 5. List the excursions available for purchase and maybe even allow purchasing through the app! There are endless possibilities! Shore Excursions: We did 3 excursions with Celebrity (2 good, 1 bad), 2 excursions organized by Cruise Critic roll call members (1 good, 1 bad), and 1 excursion on our own. Messina (Sicily), Italy A roll call member organized a tour that was supposed to include hiking the Silvestri crater. We were very disappointed when that plan changed at the last minute and we weren't informed. We spent an hour and a half driving up the mountain to a recent lava flow, spent 35 MINUTES at the lava flow (enough time to use the bathroom, buy a quick souvenir, and get back on the shuttle, BOOOOOO), and then drove back down the mountain to a winery where we spent 2 hours (and had to pay an extra E20/person), finally 1.5 hours back to the port. The crater is what we thought we were getting and since that didn't happen, we didn't think this excursion was worth it. Be sure to ask a lot of questions if someone else is planning the excursion so you don't pay for something you don't want. Valletta, Malta We did our own thing. At sea We did the Inside Access Cruise Ship tour. It was interesting to see behind the scenes. All the employees are super friendly! Then a Pub Crawl with Cruise Critic roll call members. That was fun! Mykonos, Greece We explored Mykonos Town on our own. We were going to hit up a beach but it was too windy and kind of cold. Rhodes, Greece Medieval Segway Tour. Highly recommend doing this!!! It was so much fun!! Santorini, Greece, A roll call member organized a tour to drive around the caldera and visit the Akrotiri excavations site, then up the mountain to Prophet Elias, wine tasting at a small, 5 generation family owned winery, and then to Oia to see the famous blue dome. And of course back to the cruise port. Akrotiri was very neat to see. We didn't make it all the way to the monastery as there were too many tour buses in the way but we did go pretty high up and it was awesome! We stopped around the caldera for some really great views too. The winery was amazing! We discovered a new kind of cheese that is delish! Oia was extremely crowded as there were 3 ships in port at the time but we still managed to get a photo of the blue domes. Athens, Greece Celebrity excursion: Athens and Cape Sounion Tour. It was AWESOME! Our tour guide was very informative but didn't really do a very good job at keeping a headcount (at one point leaving 2 guests behind but we stopped in time to get them). We visited the Olympic Stadium, Parthenon, and Temple of Poseidon. Full day tour but very fun, not too crowded at each place. There were 3 tour buses with Celebrity passengers but they staggered us so we were never all in same place at once. Lunch was included and I was pleasantly surprised at how good it was! Usually cruise planned excursion meals aren't that great but this was very good! At sea Did NOTHING and it was beautiful! :) Naples, Italy This was our final Celebrity excursion and we were not very excited about it. It was the Capri, Sorrento, and Pompeii Tour. We took a jetfoil (silly me, thought this was a fast boat) to Capri, rode the funicular up to Capri Town and walked to the Augustus Gardens. The entire island looks very beautiful but it was crowded and Capri Town is full of high-end shops. We did not make any purchases. Then another jetfoil (this one a bit faster) over to Sorrento where were were left to get lunch on our own. Thank goodness because by this point we were already sick and tired of the lines/crowds. We had lunch in a nice little restaurant off the main path and did some shopping. Then back to the large tour bus to go to Pompeii. Of course at each stop the tour guide wanted us to go into this shop or that shop and listen to their selling pitch. Bleh! The shop in Pompeii was by far the most expensive so nothing purchased there. It was very hot in Pompeii but we knew that going in. Learning about the history was really cool and there are some neat artifacts there. Lots of history. The 2nd best part of this whole tour. The best part was getting back on the ship after it was over. It was just too much going on. Stand in line, boat ride, stand in line, funicular, walk in line to gardens, stand in line at funicular again, stand in line for boat again, stand in line for small bus to get up to Sorrento, lunch and no lines (YAY), back to bus, stand in line, Pompeii, lines, cruise ship, no lines (YAY again). Not for us. Had we known the weather was going to play nice that day, we would have booked a tour to the Blue Grotto instead. Or just Pompeii on it's own. But we did manage to cram it all in and saw a lot so that's the bright side! Read Less
Sail Date May 2017
Pros: - Immaculately clean ship - only ~5 kids on the entire ship (pro for a kid-free vacation). This is not a kid-friendly cruise per say - stick to royal caribbean or carnival for kid activities - premium drink package really ... Read More
Pros: - Immaculately clean ship - only ~5 kids on the entire ship (pro for a kid-free vacation). This is not a kid-friendly cruise per say - stick to royal caribbean or carnival for kid activities - premium drink package really pays for itself - amazing service all over the ship - food was amazing - spa was a tranquil getaway - the staff and crew went above and beyond to provide excellent service Cons: - Celebrity Cruise trip planner website was absolutely awful and a complete mess to use pre-cruise - the production cast had some great performers, but the musical shows were very odd and were at times painful to watch. - shore excursions through the ship were overpriced and disorganized at times. you were better off getting on the shuttles waiting outside the ports for tourists. Better price and at first seem sketchy, but they really were worth the money (for example: a street vendor with a Pompeii & Mt. Vesuvius excursion was 100 euro cheaper than what the boat offered) - the Alcoves were immediately sold out - luckily we were put on a waiting list but if you want a private Alcove for any of the sea days, book IMMEDIATELY! Read Less
Sail Date May 2017
We chose this cruise because of the itinerary. It did not disappoint. The embarkation experience in Rome was very smooth. When we returned, we chose Early Departure and it could not have been more seamless. No lines; we simply walked ... Read More
We chose this cruise because of the itinerary. It did not disappoint. The embarkation experience in Rome was very smooth. When we returned, we chose Early Departure and it could not have been more seamless. No lines; we simply walked off the ship and into the terminal. Celebrity Reflection is a beautiful ship and well maintained. We have come to expect a certain standard with Celebrity and Reflection did not disappoint. Regarding our shore excursion in Santorini, we found it to be rather crowded in the town of Fira. There were 4 or 5 other large ships in at the same time so it was a little difficult to get around the narrow streets. We chose Celebrity Select Dining and we were able to have the same wait staff each night. They were excellent! Our cabin steward took excellent care of us. We found all the staff members onboard to be very friendly and helpful. The House Band: Blind Vinyl was one of the best we've heard on cruise ships. Highly recommend Celebrity Cruise Line! Read Less
Sail Date May 2017
The ship is still in great shape. Our Sky Suite was larger than the Executive Room we stayed in the night before the cruise at the Rome Airport Hilton. Our Butler, Bart, and room attendant, Leonardo, were ever present and did a great ... Read More
The ship is still in great shape. Our Sky Suite was larger than the Executive Room we stayed in the night before the cruise at the Rome Airport Hilton. Our Butler, Bart, and room attendant, Leonardo, were ever present and did a great job. Staff in general was top-notch, except waiters in "Ocean View Café", "Sunset Bar" and "Sky Lounge". One could tell, that there were too many Premium Drink Packages around and there were not expecting tips, which meant, even in a deserted bar, nobody would come around to take your order. Restaurant staff on the other hand was keen on bonding with you, so they would get a tip at the end of the cruise. The itinerary was one of the best we ever had. Every port was interesting in its own right. Downpoints (apart from bar staff): - Amuses gueule at "luminae" and even at "Murano" were cheap: mostly some balls of fried stuff. - Suite canapées where almost insulting: on most days eight nachos or four flat bread sticks with hummus or some kind of other spread. - The in-suite iDock station still had an old iPhone/iPad socket, so no use for newer IPhone/iPads. - The "Taste of Crete" tour consisted of a visit to a deserted monastry (no entrance fee), a winery (no entrance fee, Celebrity, I am sure, got paid to take us there) and one hour on your own in Chania (no entrance fee, of course). In the end, we paid almost 100 EUR per person for a bus ride to three stops which were free, anyway. Read Less
Sail Date October 2016
To start off, this cruise was amazing, the staff, the ship, the ports and a majority of the other cruisers. This was an 11 N Eastern Mediterranean cruise. Departed on October 10th, 2016. This was the last Eastern Med cruise of the season ... Read More
To start off, this cruise was amazing, the staff, the ship, the ports and a majority of the other cruisers. This was an 11 N Eastern Mediterranean cruise. Departed on October 10th, 2016. This was the last Eastern Med cruise of the season prior to the trans-Atlantic. Weather was much warmer than we expected, which was great. This was our first Celebrity cruise, we have been on Princess prior. We took a train from Rome to Civitavecchia then walked to the port entrance and took a bus to the ship. All very easy and not difficult even with luggage. We arrived to the port at 11 and were on the ship by 11:20. Everyone was friendly and gave us a warm welcome on board. The ship is stunning and beautiful. All public areas are in great shape and kept to the highest level of cleanliness. As was our stateroom. We were in 9215, the first cabin on the forward side of the hump. Balcony is huge, wind was not an issue even though it was very windy a few times on this cruise. Room did not seem dark because of large balcony as some have been worried about on the forums. Bed was near balcony but I think I like the bed near the bathroom better. Room was in great condition and kept exceptionally clean. The service on this ship in all areas was also exceptional. Everyone smiled and waved, greeted, assisted, and offered help. Servers in the restaurants, pool areas, bars, coffee shop knew our names, knew our room numbers, and knew what drinks we liked. Everyone everywhere asked how our day in port was? What had we done? Did we enjoy the location? It was incredible. Anne the hostess at the Opus restaurant upstairs knew our names, our room number and what table we preferred. If it was not available she always offered another option or told us how long a wait would be. She was exceptional at her job managing so many request and a few very entitled pushy rude people. The food on this ship was mostly delicious and did not disappoint. The food in the Oceanview cafe was always good, fresh and had lots of options. However, on an 11 day cruise I think I went through all those options and for breakfast there was no change day to day. Lunch there was always so many options and I did not feel I repeated nor had to. The food was always great and if I didn't like something I could always go find something I liked. The food in the main dining room was also delicious and never disappointing. I would say there were 4 nights where I had a really hard time choosing so our server just brought them all to share family style. The menu changed every day except for the classics which were always delicious. I found that on this cruise dinner was the highlight of our day. We always looked forward to it, always enjoyed it and spent at least 2 hours there, chatting, laughing and enjoying the atmosphere. The two areas the food disappointed on this cruise were room service and specialty restaurants. Room service was a mixed bag. Eggs at breakfast (room service) were abysmal, sometimes things were forgotten or missed completely. Once we learned this, we just ordered juice, coffee and fruit for breakfast in the room as a wakeup call and then would go have breakfast at OV cafe or the main dining room. We tried two specialty restaurants; Murano and Tuscan Grille. Murano was good, service was exceptional and the food was good. Amazing? No. Tuscan Grille was horrible. The food tasted frozen and warmed up. Upon receiving our starters, which were all different, we all felt that the food was just OK and something seemed off but we went on with the evening. Our second course was soup, they were just ok, third course was salad. My Caesar salad was so bad I didn't eat it. The Caesar in the main dining room was far superior in quality. The main courses were so off that none of us at the table barely touched them. Each dish (all which were different) seemed off, almost bad? The meat balls tasted as if they we were warmed up in the microwave. It was really strange. It was so bad that we spoke to the manager. We simply wanted half off the price of dinner since we had not complained until the end and we had eaten some of the first 3 courses. The manager was nice appreciated the feedback and they only charged us half the price per person, which was fair. I will say that the service was great, our server was understanding and handled the situation very well. It was very disappointing though. I was so looking forward to liking the specialty restaurants. The night we went to Tuscan grill we ended up going to the main dining room for dessert. Entertainment on this cruise was also great. There was always something going on but it wasn't in your face or cheesy or over the top. You could be as active or relaxed as you wanted. There was somewhere to dance and drink the night away or somewhere to listen to some live jazz and relax. There were tons of activities during the day, I will say the British based band that played at the pool during the day was really horrible. Her voice was awful and I got tired of hearing her in the afternoons after 11 Days. I will not cover ports as I feel there is enough information about the ports visited. I will note that I never felt in danger, uncomfortable nor worried while visiting the Turkish ports. There was absolutely no reason for anyone to be concerned at visiting these locations in Turkey. Disembarkation was so very simple. We walked off with no line and got our luggage all within ten mins. ** One note about this cruise. There seemed to be a handful of rude entitled people on this cruise. On various occasions we witnessed people cutting in line to the extent that other passengers were screaming at them, on one occasion security had to be called at the ocean view cafe because of one lady who just cut in front of everyone at every chance she got. We witnessed people screaming at staff members for reasons that were so minor or petty it was laughable. People complaining to staff members about the most minor things. Just a friendly reminder to all that this is a holiday. You are to be having a great time, letting something minor or petty cloud your vacation is a waste in my opinion. Be kind to all. Read Less
Sail Date October 2016
This cruise was recommended to us by a cruise specialist and it was fantastic, everything about it was superb I can not think of one bad point to make we had a fantastic time and did not want it to end all the staff where amazing and the ... Read More
This cruise was recommended to us by a cruise specialist and it was fantastic, everything about it was superb I can not think of one bad point to make we had a fantastic time and did not want it to end all the staff where amazing and the entertainment was the best. We have cruised before and this was the first time with Celebrity and we can't wait to book our next trip. The disembarkation could not have gone any better I can not believe how little time it took us to get on board as past experience this can normally take several hours so this was a great start to our holiday. I did think that the entertainment and activities on board catered for everyone and they certainly had everybody in a party mood. We did take advantage of the drink's package which was on offer and overall I thought this Cruise was great value for money. Read Less
Sail Date September 2016
Stayed 2 nights in Rome Pre-cruise and discovered an issue with the booking. Just by way of advice, always book private transfers since, as we discovered, shared transfers means you share airport to hotel transfer with not only people on ... Read More
Stayed 2 nights in Rome Pre-cruise and discovered an issue with the booking. Just by way of advice, always book private transfers since, as we discovered, shared transfers means you share airport to hotel transfer with not only people on your flight but other flights too! We waited at the airport for 2.5 hours for people on another flight and it took 4 hours before we finally got to our hotel from the airport. Flight was only 2 hours!! Anyway, once onboard the Celebrity Reflection, we had a wonderful time. The ship was apparently full but the feeling of personal space made it feel otherwise. The stateroom was in excellent condition and Jose kept it that way. We have had "Select" dining on our previous cruises and this suits us. No delays in seating and food generally very good. Service was excellent, wherever we were seated. Buffet restaurant provided a wide variety of quality and enjoyable food. Chic has replaced formal which may not be the best idea but probably suits to attract more guests? Entertainment, when we actually made it, was impressive and enjoyable. This was only our third cruise, our second on Celebrity, but we have been blown away with the standard of commitment by staff onboard, so much so that we've booked three more cruises with Celebrity... Santorini was a port highlight for us. The views are fantastic from the Oia cafe's.... Read Less
Sail Date September 2016
This was a celebratory trip for us and we were definitely not disappointed. We haven't been on a cruise for a long time, preferring to do land trips, however this cruise renewed our faith in cruising. We chose the Reflection ship ... Read More
This was a celebratory trip for us and we were definitely not disappointed. We haven't been on a cruise for a long time, preferring to do land trips, however this cruise renewed our faith in cruising. We chose the Reflection ship for the itinerary and very happy we did. Embarking was organized, quick and the lines moved faster than we did in completing forms! We met people via Cruise Critic website, so it was great the ship had a CC connection party with the Officers, giving us the opportunity to put names with faces. Our balcony cabin was in a great location (aft on 9th deck). It was quiet and so nice to sit out on the balcony with a drink, watching the beautiful scenery. Having met 2 other couples, we dined in the same table each night and were very happy with the food, waiters and sommelier. There were plenty of menu options to satisfy everyone with some options the same each night. Our waiter made recommendations and most of the time we were quite pleased. There were only 2 dishes that we were less than happy with, but tastes are always a personal preference. We did the classic be package, however we did upgrade onboard to the premium. It was worth the difference. One night we did eat in the Tuscan Grille and it was fabulous! Definitely worth the cost for a special night. Several days the waiters roamed the lunch crowd offering discounts to the special restaurants for that night. We were happy with our table and only did the 1 night at Tuscan. The buffets for breakfast and lunch offered a large selection of culinary options--Italian, Indian, Mexican, English, Salads, etc. I used the Persian Garden in the SPA and so happy I did. If we weren't doing excursions everyday, I would have used it more. The entertainment in the theater was hit and miss. "Tenors of Rock" were wonderful, but only there 1 night. Also the Motown review was great. Tracy ?? did an evening of Celine Dion, which was really amazing. The other shows were mediocre at best. The singers were fabulous, but the core of the shows were a bit off. The daily reviews of the shows that evening were less than descriptive in stating what the show was. We loved the Top Chef cook off. We didn't participate in many activities since we were busy with friends, dancing, etc. The casino was never crowded. I can't say enough about the crew. From the cabin stewards to the Maitre'd, they were so helpful, happy and willing to do all possible to make our trip the best. They really seem to love their jobs and it showed! We thought the excursions were a bit pricey so we booked our own and glad we did when we saw large buses unloading at each stop. We prefer small numbers when touring. The only Reflection excursion we did was the "tour on your own" in Taormina. It was fine, but we would have liked more time in the village. Disembarking was just as organized and simple as embarking. We had a fabulous trip and I would highly recommend this ship and cruise line. Read Less
Sail Date September 2016
A group of our BFFs decided to cruise together. Greek Isles was the consensus destination. Celebrity had the best itinerary for our chosen cruise dates. My partner and I were mildly apprehensive as we prefer small ship experience and, ... Read More
A group of our BFFs decided to cruise together. Greek Isles was the consensus destination. Celebrity had the best itinerary for our chosen cruise dates. My partner and I were mildly apprehensive as we prefer small ship experience and, we did not expect high level of service on a 3,000 passenger ship. We're we ever surprised! Although the ship was huge and the cruise sold out, it never felt crowded. Even on sea days. We were in a Royal Suite (suite 1607) and had our own dining room. We never ate in the main dining room so I cannot speak to crowds in main dining room. The suite experience on Celebrity was the best we've ever experienced. The royal suite was very large (590 SF) with 2 bathrooms and a large veranda with a hot tub! The suite level included a premium beverage package, free dining at all specialty restaurants (more later on restaurants), 2 complementary bottles of spirits (vodka, gin and/or scotch), 300 ship board credit and pre-paid gratuities. And the best butler in the known universe, Izzy Young, who catered to our every need. We thought we had died and gone to heaven. FYI we are not new to cruising and have cruised on Oceania, princess (yuck!), Carnival (double yuck) and crystal. None compared to our celebrity royal suite experience. The restaurants were great! Don't miss Quisine for a fanciful, fun dining experience. Lawn club grill and murano were very good. We loved the front porch for lunchtime and sushi on 5 was fantastic. Luminae, the suite dining room was acceptable. Food was very good but service uneven. The suite cocktail lounge, michael's club, was great and served us as a rally point for our 10 person group. The bartender, elyesta, knew our names and served up our preferred drinks when we appeared. She also served up many laughs for us with her delightful sense of humor. The itinerary was excellent - Sicily, mynokos, Athens, kusadasi, Rhodes, santorini and Naples. we do not usually opt for ship sponsored shore excursions and plan independent private tours but decided to try a ship sponsored excursion on santorini. The tour guide was incredibly knowledgeable. Akrotiri is not to be missed. Getting on/off ship never took more than a few minutes - a surprise on this large ship. The staff was uniformly gracious and charming. Always smiling and greeting you with friendliness. The gym was good! Entertainment was OK. Would we cruise celebrity again? You bet we would! But we would select the suite experience. It was almost too good to be true. Read Less
Sail Date September 2016
We chose Celebrity because their date and destination worked for us. It turned out we enjoyed all the port of calls. The ship was fantastic and the crew were all nice. The food was good too. I thought all the meals they were going to ... Read More
We chose Celebrity because their date and destination worked for us. It turned out we enjoyed all the port of calls. The ship was fantastic and the crew were all nice. The food was good too. I thought all the meals they were going to serve were coming from the US. Actually, they served local meals when we were in Italy, Turkey and Greece. The entertainment was fantastic. We didn't have any bad experience with the crew. We had enough time to explore each place. We did the tours in each port of call by ourselves. We did Santorini on our own. Mykonos was close to the port and so was Rhodes. In Turkey, we took a tour to Ephesus using their local guide. We didn't use any of Celebrity's tour excursions because they were expensive. I researched the sites for each port by using Rick Steves' books which were very helpful. I also got tips from Trip Advisor and Cruise Critic. It was a fantastic cruise, that's why we are going on another cruise soon. This time with Princess. Read Less
Sail Date September 2016
This was our first ever cruise and what a fantastic pleasure it was. The way we were looked after from the point of landing in Rome, bus to embarkation in Civitavecchia,all shore disembarkations and embarkations right the way through to ... Read More
This was our first ever cruise and what a fantastic pleasure it was. The way we were looked after from the point of landing in Rome, bus to embarkation in Civitavecchia,all shore disembarkations and embarkations right the way through to returning to airport to go home was just magic, our stateroom cabin was very comfortable and very nice to be able to sit out on the balcony relaxing and very well serviced daily(clean towels,cleaning,bed making etc). We went to the theatre every night early session mainly (good to be able to have a choice) excellent entertainment and then ate later one of the several resteraunts. Dining was excellent in whichever one you were in with a varied selection for whatever taste and good,fast service.The ship itself was awesome and immaculately presented and an impressive credit to its crew and company. We used the indoor pool quite often, plenty of loungers,towels etc. We did not use any of the shore excursions off the ship because we thought as did a lot of other passengers that they were expensive but we are sure we want to book again in future. Thank you Read Less
Sail Date September 2016
Loved the cruise in almost every way but found the evening shows a bit of a disappointment. Where are the lovely Broadway shows that we used to see? Only other criticism was the singers in the evening drowned conversation in the ... Read More
Loved the cruise in almost every way but found the evening shows a bit of a disappointment. Where are the lovely Broadway shows that we used to see? Only other criticism was the singers in the evening drowned conversation in the Martini bar and probably other places too. We think one of the pleasures of cruising is meeting and getting to know other people, it was a bit difficult with the loud singing. Otherwise all the ports visited and every other aspect of the cruise was wonderful. We loved the Murano speciality restaurant but felt the others did not quite match up to it. The stateroom was kept immaculately clean and the staff were very p,rasa the . We have sailed with Celebrity several times, have never been disappointed but this was one of the best. We met many interesting people and enjoyed making many new friends..We will certainly be sailing with Celebrity again. Read Less
Sail Date September 2016
We have taken this cruise previously, 3 years ago, hence the return trip. We have sailed on Celebrity 6 times in all, each one different. The Reflection is a fantastic ship. Yes there are changes and the inevitable cutbacks, but ... Read More
We have taken this cruise previously, 3 years ago, hence the return trip. We have sailed on Celebrity 6 times in all, each one different. The Reflection is a fantastic ship. Yes there are changes and the inevitable cutbacks, but this did not spoil it for us at all. We were missing the flowers in the room and had only one attendance (although they now have less rooms each). Arnel our attendant was absolutely fabulous and went out of his way to please, asking every day if everything was okay for us. We asked about the fizz in the room (more because it wasn't there) and we were told it would be delivered whenever we wanted, we only had to ask. We had shampoo, conditioner and shower gel, but no buds or cotton balls (this has been the case for a while now I believe). The toiletries have changed to Gilchrist and Soames (we were in a C1). We found the staff to be absolutely delightful, really friendly and chatty, if they had the time. The food was great, the menus in the MDR are a set daily, as has been the case for a while and a menu which changes daily, I think three choices on each course. We were on select a moved around a bit at first, but settled on a few nights with Worly and Mat on a lovely table given to us by the lovely Sophia. On a couple of occasions we had buzzers and didn't book the table, but this was fine. We went into Cellarmasters and Tomasilav (?) looked after us well with the wine. As we have taken this cruise previously, we made our own way off the ship and walked around in each port or took buses. Istanbul is sadly not a stop and we missed the overnight there, but we did like Bodrum being a replacement stop. This was really pretty and shopping - some good, some tat. Although Athens is a great place to visit, an overnight a bit too long. With the drinks package included on most bookings, the bars were certainly busier. In the martini bar they did not have time demonstrate their flair bartender skills quite so much, but this is understandable. The house band was great and they also had a D.J. in and around the martini bar at night, a lovely atmosphere. Although there is no formal night, the evening chic or whatever they call it was a surprise. I took cocktail dresses and long gowns any my DH his tux. We decided to wear them on the first dress up evening and pleased we did! We saw lots of men wearing a tux and ladies with long gowns, cocktail dressed and men in suits - not many men without a jacket at all. It was a super cruise and a cruise we would repeat in an instant. Read Less
Sail Date September 2016
We travelled with another couple who were experiencing their first celebrity cruise, this was our third. We stayed overnight before the cruise in Rome and had a private transfer to the port. Embarkation was only 15 minutes and we went ... Read More
We travelled with another couple who were experiencing their first celebrity cruise, this was our third. We stayed overnight before the cruise in Rome and had a private transfer to the port. Embarkation was only 15 minutes and we went straight to the buffet restaurant for lunch. There was always plenty of choice of food here for breakfast and lunch. We even ate there two nights to enjoy the lovely Indian curries and Chinese stir fries. Cabins were ready at 1pm and were immaculate. Ours was on deck 9 with a balcony, lovely. Our cabin steward was always smiling and kept the cabin immaculate all cruise. We had a classic drinks package which was perfectly adequate for us with a good choice of wines, beers, spirits and cocktails. Speciality coffees were also included. There was a little hard sell to upgrade to premium, but this only lasted till the next day. We didn't experience any hard sell of the speciality restaurants and didn't use them. We dined in the main dining room on select dining, which worked very well, having booked our dining time on line before we left. We managed to get the same table every night, so we were able to enjoy the same waiters and sommelier every night. They were very efficient and polite. If you wanted more, you only had to ask. We didn't go to any production shows as, after reading reviews on here, we didn't think we would enjoy them. We did see a Freddie Mercury tribute and the Tenors of Rock which were sensational. The house band were very good. There was a silent disco, which we tried and found really entertaining and funny. The ports of call were interesting and we did our own thing in all of them with great ease. Overall this was a fabulous cruise and would recommend Celebrity Reflection. Read Less
Sail Date September 2016
Ww cruised on Reflection on 19th September and did the Greek Islands and Turkey. Loved our cruise. Celebrity are wonderful, our room attendant was great and always left chocolates for me. The dining room was awesome. From our waiters to ... Read More
Ww cruised on Reflection on 19th September and did the Greek Islands and Turkey. Loved our cruise. Celebrity are wonderful, our room attendant was great and always left chocolates for me. The dining room was awesome. From our waiters to the bar staff. Service overall was great. Embarkation and Disembarkation was very quick.. Food was excellent . Shows were good..Overall had a wonderful cruise… Would love to cruise on this beautiful ship again.. Any one interested going on Reflection its going to be a cruise you will love. Ports of call were all well organised. Loved every stop we had. Turkey was wonderful, love to go back there again. Shopping, the food, friendly people. The Port area is clean and inviting. Europe is an amazing place, so full of History. What a wonderful cruise, can't wait to go back again on beautiful Celebrity Reflection. 6 star all the way. Miss her already.. Read Less
Sail Date September 2016
We'd had friends who'd had a great experience. Felt safer on a ship in Turkey, but it was fine and Kusadashi was clean and open for business. Wonderful trip from beginning to end. Service was outstanding, Ship was clean, Shore ... Read More
We'd had friends who'd had a great experience. Felt safer on a ship in Turkey, but it was fine and Kusadashi was clean and open for business. Wonderful trip from beginning to end. Service was outstanding, Ship was clean, Shore excursions well done. Sunset Bar, Sky Lounge, Martini Bar are the Bomb. 31st Anniversary trip. Plenty of shopping opps on board and prices were as good as onshore. Veranda-- Don't sail ever without one especially through the Greek Islands and Italy. Did a tour with Cruise Critic folks (Thanks Kristen and Janelle!) what fun. Lots of selling, but if you didn't want it don't buy it. Met wonderful folks and felt right at home. Entertainment especially the Tenors of Rock were fantastic. Cruise director Maarten was amazing. His sidekick Liam and he could be on TV. Just can't say enough how wonderful this trip including a City Stay was for us. Have been on Carnival and NCL, but going forward it's Celebrity for us. (Eastern Caribbean Feb 2018!) Read Less
Sail Date September 2016
This was our first cruise with Celebrity and it was apparent from the outset that the Reflection was a very well maintained and clean ship. We booked our flights as part of our package and were met at Rome Airport -our luggage was ... Read More
This was our first cruise with Celebrity and it was apparent from the outset that the Reflection was a very well maintained and clean ship. We booked our flights as part of our package and were met at Rome Airport -our luggage was transferred to the ship separately-whilst we travelled by coach to the port.The boarding arrangements were very efficient and we were soon on board.We did have a lengthy wait for our luggage which was rather unfortunate.Similarly disembarkation went very smoothly with porters on hand to assist in transferring luggage to the coaches which were waiting to take us back to the airport Our booking was in Aqua Class,cabin was very clean,bed was very comfortable and we had a reasonably sized bathroom and shower cabinet.Storage space was rather limited. Dining arrangements were in the Blu Restaurant which has a pleasant atmosphere and location.The serving staff were very pleasant and attentive although the menus were not always to our taste and at times the food was not up to the standard which we had expected.We did make our views known and alternatives were offered.We also dined in other restaurants for a change.. The quality of the entertainment was mixed and, whilst we did enjoy the Broadway Shows Matinee, the ships singers and dancers worked hard on the other offerings but the material they were given was mediocre and the result was very disappointing..We realise it must be difficult to find the right balance to please everyone. Overall,a very enjoyable cruise,the majority of the crew were pleasant ,helpful and keen to please.We did feel the Shore Excursions were expensive but did not have any difficulty in making our own arrangements in each port. Read Less
Sail Date September 2016
We chose celebrity based on previous experience with them, as well as itinerary and price. Everything about the cruise was 5, the customer relations team was excellent, extremely helpful especially as our airline (klm) had lost our luggage ... Read More
We chose celebrity based on previous experience with them, as well as itinerary and price. Everything about the cruise was 5, the customer relations team was excellent, extremely helpful especially as our airline (klm) had lost our luggage in my case for 5 day's of the cruise and the whole cruise in my wife's case, they gave us all the essential items we needed and even communicated with the airline to try and get our luggage back. Fabulous ship, food especially in the lawn club, was of a very high standard but our favourite restaurant was Murano, exceptional service , qsine was very theatrical, food was well presented and different and it made an amusing change from the normal on board restaurants . All the ports of call all lived up to our expectations especially Santtorini, Athens, Mykonos and Naples. After our cruise with celebrity we can't wait to get another cruise booked and will definitely be traveling with celebrity again. Read Less
Sail Date September 2016
Got a fair offer, booked a sky-suite. The room was spacious and well equipped. The suite was a cornet suite, nr 1688., one small minor point wad that on the left hand side of the balcony a washing equipment machine was fixed, obstructing a ... Read More
Got a fair offer, booked a sky-suite. The room was spacious and well equipped. The suite was a cornet suite, nr 1688., one small minor point wad that on the left hand side of the balcony a washing equipment machine was fixed, obstructing a small part of our view., would be nice if this could be mentioned when booking this suite. The ship is looking very clean, well maintained and up to the latest standards. The staff, our concierge/steward and butler very nice and we 100% to our satisfaction. Also the other staff in the Michael's club, the Luminea restaurant op to standards. Not to forget the food on deck 14, Ocean view Cafe where breakfast, lunch and dinner is served as a buffet is extremely well, up to the best standards. This was our 26th cruise, of which 3 previously with celebrity's millennium, but one of the best and we have the intention to book another cruise on this lady. Read Less
Sail Date September 2016
Our second trip on Reflection in the Med and this one was even better than the first. In fact I rate this as our best cruise ever! Ship is beautiful, crew outstanding, food excellent, and the itinerary was great. Loved the ports of call ... Read More
Our second trip on Reflection in the Med and this one was even better than the first. In fact I rate this as our best cruise ever! Ship is beautiful, crew outstanding, food excellent, and the itinerary was great. Loved the ports of call and hope Celebrity will continue to visit Ephesus as it was a highlight of the trip. Hard to find anything to criticize but we didn't like the production shows this time. Tacky costumes, poor selection of music, and only fair entertainers. On the other hand the house band was outstanding and the guest entertainers very good. Embarkation and disembarkation in a foreign port were both very well managed and quick and efficient. We liked not having formal nights on this cruise so we didn't have to add formal wear to our suitcases. Many of us took extended vacations so space is at a premium and folks still dressed nicely on the two sea days. September is a great time for this cruise. Beaches still open and even in the cities the heat was manageable. So much to do at every stop and if you can only take one cruise to the Mediterranean this is the one to take. Read Less
Sail Date September 2016
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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