1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Reflection Review
  5. Celebrity Reflection Cruise Reviews

426 Celebrity Reflection Europe - Eastern Mediterranean Cruise Reviews

Chose this cruise because of the date, which worked with a business conference, and the itinerary, as well as the price (friends wanted to join us, but by the time they looked into it, our promotion was gone and price had doubled). Had ... Read More
Chose this cruise because of the date, which worked with a business conference, and the itinerary, as well as the price (friends wanted to join us, but by the time they looked into it, our promotion was gone and price had doubled). Had sailed on Azamara last year, which we loved for its great service, small size, and everything but Iand excursions included policy. Not on Celebrity, where staff stopped someone publicly for trying to take a small bottle of water at breakfast, because she didn't have a drink package. Was a bit concerned by number of passengers, but that was handled well. We were Aqua class and ate all our dinners and some breakfasts in Blu. Staff there were excellent, and we could choose to be seated with the same waiters and often the same people nearby we got to know. We have dietary restrictions and they arranged to get us food not on the menu as needed. Rest of staff on ship not quite of their caliber. Rest of food was not as good as we had enjoyed on previous cruises. Fruit at breakfast in buffet restaurant was either canned or the same choice day after day, melon and pineapple, with cherries twice. Beautiful produce anywhere we ate on land, but not the same quality on board. Tomatoes tasted like those from our grocery, while fresh tomatoes onshore in Italy and Greece are in season and amazing. Grill restaurant had no shade, do although we would have liked to have lunch there, we didn't. Ship was very clean. Our cabin was comfortable. We did three land excursions, where quality seemed to be determined by guide. We had a great guide on Delos. We were very disappointed with Mt Etna where the guide's priority seemed to be his own lunch. He jumped off the bus and hurried us through the view of the crater, which was nowhere near the top of the volcano, not even allowing a rest room stop until after he finished his small tour, to a spot with a restaurant but not much else for us to see, where he and the guides and drivers from the other buses had lunch together. The main thing he told us when we drive was the name if the vegetation. There was nothing for us or most if the other passengers to eat at that restaurant, so we got no lunch until 3 pm when we had free time in Taormina. We did a self-guided tour in Oi and Fira which was excellent. We arranged private tours for the other stops because we didn't like the ship's choices. Went to two shows, and were not impressed. This surprised us as we thought this would be one of the advantages on a big ship. Sea days were great, with lots of choices with shade. Went on a tour of the galley which was fun. My husband went to two programs at the Fitness Centre, both of which turned out to be product promotions despite sounding like fitness/health advice. Liked that there was an international mix of guests with many Brits. Turned out there was a promotion there for Aqua class. We did a ship transfer when we debarked, and process was excellent. Would sail on Celebrity again if the itinerary and price were right. Read Less
Sail Date June 2017
Having always wanted to see Santorini and Athens this cruise was a must. We weren't disappointed and enjoyed every port of call. We did two ship tours, two private tours and on the other days we did our own thing and everything ... Read More
Having always wanted to see Santorini and Athens this cruise was a must. We weren't disappointed and enjoyed every port of call. We did two ship tours, two private tours and on the other days we did our own thing and everything worked out perfectly. Embarkation and disembarkation went without a hitch - very quick. The Reflection was a beautiful ship and it was a pleasure to be on board. We ate in the main dining room which offered a delicious choice of food every evening. All staff we came into contact with were polite, courteous and very accommodating. Before going for dinner in the evening, we enjoyed a cocktail or two at the Sunset Bar sailing to the next destination. Another favourite bar was the Martini bar. We had a classic drinks package as part of our package which we loved! I would think very seriously about booking with another cruise line after our wonderful experience with Celebrity. Read Less
Sail Date June 2017
We haven't cruised since 2006 and decided to treat ourselves for our 30th wedding anniversary. From start to finish everything was perfect - arrival quayside we were in our cabin in 10mins. Cabin was fantastic and bowled over by all ... Read More
We haven't cruised since 2006 and decided to treat ourselves for our 30th wedding anniversary. From start to finish everything was perfect - arrival quayside we were in our cabin in 10mins. Cabin was fantastic and bowled over by all the space, warrdrtobe, cupboards, drawers right down to the bathroom with excellent shower facilities with Gilchrist & Soames toiletries. Balcony was way bigger than we expected and many a night we enjoyed pre & post dinner drinks. Food was amazing throughout the ship though we had upgraded to 4 night Speciality Dining - Murano stole the show. In saying that even a simple coffee and pastry was an experience in Cafe Al Bacio. Didn't bother with any trips though we did our own thing at a few ports which was great. Staff were amazing wherever you went and i guess the World Famous Bar & The Martini Bar were the highlights. Would we go back absolutely and cant wait for next year Read Less
Sail Date May 2017
Recommended and highly rated by family member who cruised with the Reflection 12 months earlier. All crew members went out of their way to make everyone feel very important and special. Our personal thanks to our Stateroom Concierge, ... Read More
Recommended and highly rated by family member who cruised with the Reflection 12 months earlier. All crew members went out of their way to make everyone feel very important and special. Our personal thanks to our Stateroom Concierge, Hipolito, who was extremely attentive to our every need and went above and beyond our expectations. On observing overall crew behaviour they treated each passenger as if they were the only person on board - this behaviour is very unique. The following contributed to our wonderful experience - The ship was immaculately clean. Food always fresh and delicious with a wide variety of cuisines No shortage of beverages and bar ambience to satisfy all occasions. Entertainment as much or as little as you wanted from Bingo or table tennis to Karaoke and Stage performances by the Reflection entertainment crew. Behind the Scenes is a must onboard tour to get a great understanding of the ships operations. Fantastic Experience and would definitely cruise with Celebrity again. Read Less
Sail Date May 2017
This was a wonderful vacation for us, one of the best, and it's difficult to separate the boat from the ports we visited. This was our first time to this part of the world and now we can scratch Pompeii, the Parthenon, and the Greek ... Read More
This was a wonderful vacation for us, one of the best, and it's difficult to separate the boat from the ports we visited. This was our first time to this part of the world and now we can scratch Pompeii, the Parthenon, and the Greek isles off our bucket list. As to the boat, there was much to like and very little to take issue with. As big as it is, we rarely felt the presence of so many people. There were times when the elevators were impossible but that's about it. We talked to several people that, like us, watched empty cars fly right past them. The ship really needs to reprogram them. The food was good in the main dining room, in the cafeteria there were a few exceptions. The clam chowder had no clams, the bean soup no beans. Either the soup was pisspoor or the guy serving it up didn't know all the substance was at the bottom. And every pot of scrambled eggs contained soggy, undercooked eggs. We were told they put cream in them. You would think with several egg stations around they'd at least cook one properly. We ended up getting our eggs at the omelet station where they made them to order. We ate in one specialty restaurant, the Tuscan. While it was good it wasn't $100 better than the main dining. room. At best it was a slight upgrade so save your money. With the exception of a couple of obviously new staff, all Celebrity employees were excellent. You won't find a better room attendant than Leslie, or better bartenders than the group in the Ensemble. Onboard entertainment was excellent about the ship.. The theater was hit or miss. Their in house shows were strange, We watched very talented people singing lousy songs or songs they had no business trying to sing. When a high pitched soprano tries to sing a baritone song, all you can do is scratch your head in confusion. They had an excellent trio perform Motown, a replacement fill on the last night did a wonderful job and a British comedian (Jon Courtenoy) I wanted to slug. Just a day after the Manchester massacre this jackass gets up there and tells Trump jokes. How insensitive, classless, and boorish can anyone be? If his own children were splattered all over the city of Manchester I wonder if he would have thought it was funny? My prayers are with Manchester and I pray Trump's message to the Muslim world will be answered. Getting on and off the boat was a breeze at all ports. All in all a very nice boat and an excellent choice for a vacation. Read Less
Sail Date May 2017
Stayed in Rome for three days prior to cruise. Had a lovely time, husbands first trip to Rome. Booked a taxi online to take us to civitavechia which arrived on time at 11.15. Had expected long journey to the port but in fact it only took ... Read More
Stayed in Rome for three days prior to cruise. Had a lovely time, husbands first trip to Rome. Booked a taxi online to take us to civitavechia which arrived on time at 11.15. Had expected long journey to the port but in fact it only took an hour. Taxi dropped us right outside the baggage tent, as we had to get our labels for suitcases from the porters. This was done immediately, cases taken off us and we walked into the embarkation tent. Process was very quick and we went on board in next to no time. Staff very efficient and friendly. We had any time dining in the Opus dining room. We sat in the same area each night which enabled us to gain good rapport with waiting staff who were very friendly. Food was superb every night. Great choice every night, always well presented and hot! Although we had a classic drinks package, noticed that prices of the better wines had been increased by a dollar which necessitated upgrading to the premier drinks package which although meant a increase in cost didn't affect us greatly as we had on board credit which we used. Entertainment was overall good, though we did not see any of the onboard/resident company shows. We just went to the guest entertainers. The comedian John Courtney was particularly good. The entertainment officer was in my opinion best we have had (martaan bruel). Service was overall good but in some venues could be slow. Having been on celebrity twice before we expected good food, service etc and were not disappointed however we did notice that prices had been increased dramatically especially with regard to the speciality restaurants. As a result we did not use any. Why pay $50 or indeed $70 on top, when food is good anyway in the main dining room.Also a favourite lounge bar area, Michaels, is now off limits for use only by Aqua class etc which is a great shame. Used the spa for a manicure only. Had wanted to have a couples massage but the price increase since last time we used this facility was astronomical. Needless to say we did not have a massage. For a captive audience, prices charged are ridiculous. Itinerary good, loved Mykonos if very busy! Santorini was good, but luckily we got to top quite early so had no wait for cable car otherwise experience would not have been that good. We did our own tours in all ports, mainly HOHO bus or just walked round. Had a great time. Read Less
Sail Date May 2017
We have done many cruises with Celebrity and this was one of the best embarkation was very slick and we were onto the ship literally within 15 minutes of entering the cruise terminal, full marks to Celebrity here! It just felt like ... Read More
We have done many cruises with Celebrity and this was one of the best embarkation was very slick and we were onto the ship literally within 15 minutes of entering the cruise terminal, full marks to Celebrity here! It just felt like being back home it was a few years since we had cruised on Reflection but we really like the ship it just felt good to be back. This was our first time in a Sunset Stateroom and we loved it. Although it is quite a walk from the aft elevators to the stern (110 paces to be exact) we thought it well worth the walk. Our Stateroom attendant Shemroy was superb very efficient and always around for a nice chat. This ship is spotless the crew keep her looking pristine at all times and all the crew are so friendly it is a pleasure to walk around chatting to these lovely people. Dining in Opus restruarant. We had chosen select dining for this cruise which we have enjoyed on recent cruises unfortunately on this cruise it was not quite as convenient with some quite long waits. Once in the dining room the service was on the whole quite good but due to the staff reductions the table service was obviously under great pressure, no time for those friendly chats which we so used to enjoy. Also we always used to get the wine list supplied when we were given the menus for that evening. Sadly this no longer happens and even when you request to see the wine list it can take quite a while for it to come. Regrettably the sommelier numbers have been cut drastically and they are absolutely run off their feet. Celebrity have a lovely selection of wines and it used to be one of the joys of the cruise talking and taking advice on which wine to choose for a particular meal. This pleasure is now a thing of the past. All you get is the two or three recommendations on the menu and that is what you are expected to order. Such a shame, how times change!! We choose to take out the four meal Specialty Restaurant deal, this is wonderful value we feel with savings around 30% over booking individual meals. We had two meals in Tuscan Grill, our favorite restaurant where the staff are superb and yes you do have time to talk all things wine! Great! We also had one meal in Qsine this is so much fun we love and again the staff are excellent. It was particularly nice to meet up with Anastasia and Elvis who had served us on Eclipse last year they are excellent with their cheerful service. Are last meal of the package we to in Muranos quite formal but very spacial and again the standard is excellent! While on the theme of dining I must have one little gripe. Chic Nights. We do miss the old formal nights Chic nights are just degenerating into any another night with many people just wearing anything they can get away with. Very sad! The entertainment was mediocre but the Celebrity production team shows were as always wonderful. We do like to hear the classical group playing around the ship but sadly on this cruise they Classic strings duo were a little disappointing. We didn't choose to use any of the ships excursions as we had done all the ports previously and felt able to get around under our own steam. We did enjoy most of the ports in absolutely wonderful weather. We were however rather surprised by the cruise directors Maarten Breuls dress sense I'm sure this is not the image Celebrity want to promote, not our most successful cruise director. We are fortunate in being Elite members of the captains club and the perks we get from this scheme are very much appreciated especially the lovely breakfast in Tuscan grill every day. I must mention the Captains club hostess Melissa, she was very helpful and always cheerful an asset to the ships company. Disembarkation, although we were off the ship at 7.00am was again a smooth and efficient operation. Full marks to the hard working crew who achieve such a slick change over between cruises. This was another wonderful cruise in some of the most glorious weather we have experienced on a cruise and we are looking forward to the three cruises we have booked for the next twelve months. well done Celebrity but don't take your eye off the ball! Read Less
Sail Date May 2017
Our cruise was a gift from our daughter for our 50th wedding anniversary, and because the Greek culture had always been fascinating to me she chose the trip to Italy and the Greek Isles. Our package included a suite with all of the ... Read More
Our cruise was a gift from our daughter for our 50th wedding anniversary, and because the Greek culture had always been fascinating to me she chose the trip to Italy and the Greek Isles. Our package included a suite with all of the amenities, and we were fortunate to have Dominic as our butler; he was so attentive that we felt like royalty. Jayson was our cabin attendant, and he kept our cabin picture perfect. The Reflection was a beautiful ship, and the entire staff was friendly and eager to please. Everyone always talks about the food on cruises, but I do think that the food on the Reflection was much even better than expected. The buffet was good, but the Opus Dining Room was on a totally different leve, and Luminae which was only for suite guests was on parr with that of any fine restaurant. The service was impeccable. Read Less
Sail Date May 2017
Had a great time. Ship was wonderful. Enjoyed every meal in Blu and met some new friends there too. Service was top notch. Cabin was excellent as were all the ports. Meeting folks online before the cruise and then in person at the ... Read More
Had a great time. Ship was wonderful. Enjoyed every meal in Blu and met some new friends there too. Service was top notch. Cabin was excellent as were all the ports. Meeting folks online before the cruise and then in person at the sail away made a huge positive difference. Ship was clean at all times too. Only negative was the poor quality of the entertainment. We only saw one show in the theater as the others sounded terrible and our friends said they were bad and walked out on most of them. The one we saw was just the tail end as we were early for the funny Wedding Games and thought the singing and costumes were awful. Not a negative as we do not go for the shows but I will say only one of the bands that played in the lounges was acceptable. Most were pitiful. On a high note, we did enjoy the martini bar a lot!!!! Read Less
Sail Date May 2017
My husband and I decided on this cruise for our combination first anniversary and honeymoon, and decided to splurge on a Sky Suite. Even though it was quite expensive, it was so worth it for the included premium beverage package, free ... Read More
My husband and I decided on this cruise for our combination first anniversary and honeymoon, and decided to splurge on a Sky Suite. Even though it was quite expensive, it was so worth it for the included premium beverage package, free wifi, onboard credit and use of the restaurant Luminae. We ate at Luminae all but 3 nights of the cruise and had wonderful meals there each time, while getting exceptional service. The cabin was very comfortable, and the only complaint we really had was about the small toilet and sloped sides of the tub and shower. This was just a minor inconvenience, and the bed was comfortable and the verandah was lovely. Our butler and steward were both attentive and respectful without being overbearing and were a really nice perk of the suite. The ship is beautiful and easy to find your way around on, and the service we received everywhere was really great. The only real complaints we had were that things seemed to close earlier than we expected - restaurants close at 10 or 11 (for sushi) and even the casino usually shut down between 12 and 1am even with a full table of players. That may be because of the other thing we did not love - the average age of the other passengers was in their 60s, and they seemed to go to bed earlier than we wanted to (we are in our early 40s) and to request a lot of music that felt dated and over-played. If we went into Michael's Club or Cellar Masters after about 10pm, they were always empty and quiet, and most of the times when we went to sit down at a bar we were the only ones there. I'm not sure there is a good way around it, but being on a cruise with people old enough to be your parents made for a lot of lost opportunities for quality nightlife and some bad behavior when in port by folks with "ugly American" syndrome. We only took one shore excursion, the Taste of Athens in a small group, but ended up having a great time in every port. We booked taxi drivers to take us to nearby sights, such as Taormina in Sicily, Lindos in Rhodes, and Sorrento and Pompeii in Naples. The excursion in Athens was fine, but we preferred exploring on our own and doing things at our own pace. In Malta, there are hop on, hop off buses available right at the port that were very cost effective. The only bad experience we had was on Santorini, where we took the water taxi to Oia (which was breathtaking - really worth the trip) and were supposed to get a bus back to Thira to take the gondola down to the port. First, there was a huge line for the bus by 2pm, and we waited for 3 buses and then did not get back to Thira until almost 3:30. By the time we found the gondola line, there were almost 1000 people in it and we realized we would not make it down to the boat by our 5:30 departure time, so we had to walk carefully down the 588 steps covered in donkey poop to make it back to the ship (this took about 45 minutes). The ship's newsletter advised against taking the donkeys really didn't make it clear how early you would need to be in line for the gondola to make it back in time, and there were no other options, so it was a somewhat frustrating experience. Santorini was totally worth it, but the bottleneck to get back to the port was a problem and I think the ship should consider alternatives such as return water taxis from the other side of the island to avoid it. During our sea days, we did 2 wine tastings and one Reidel Comparative Crystal workshop. All were great - we were really surprised by how few people attended the Reidel workshop, perhaps because of the price, but it includes a free set of Reidel wine glasses at the end (shipped to your home) and was very interesting! I loved both the premium wine tasting and the Italian red tasting, and both were quite well attended. The wine selection on board the ship was also excellent - we got to taste Opus One at Cellar Masters ($54 a glass, but very hard to find) and it was spectacular. I do wish Cellar Masters had been utilized more - we were often the only ones there. We would definitely cruise on Celebrity again, and absolutely book a suite for the same service and perks. We just might choose an itinerary next time that is likely to have a somewhat younger sailing population than the Eastern Mediterranean did. But it was an amazing experience overall. Read Less
Sail Date May 2017
We had previously cruised with Norwegian and Princess and was looking for a step up in terms of service and food etc, I can safely say after 10 nights on board, the search is still ongoing. Embarkation- This was a breeze we arrived at ... Read More
We had previously cruised with Norwegian and Princess and was looking for a step up in terms of service and food etc, I can safely say after 10 nights on board, the search is still ongoing. Embarkation- This was a breeze we arrived at the port of Rome around 11am and we was on board by 11.30am and eating our first meal in the Oceanview Buffet, they do tend to like you to go up to this area as the Cabins are not ready until 12.30pm , we had a quick bite to eat, food was good standard. in my opinion the buffet on Princess cruises was better in terms of taste of quality of ingredients. We had the Premium drinks package this was exceptionally good value. we didn't find one drink we could not have in the whole time onboard. Service- We felt that whilst attentive it was to the position where it felt a bit over the top, an example of this is when you are walking back to your stateroom and you happen to see your stateroom, attendant, they have to drop whatever they are doing and ensure they open the door for you, one occasion this happened 3 times in 30 minutes and it felt a little awkward, they also position staff in the bathrooms on board who have to make awkward small talk with guests, this seems quite again over the top. We also experienced a great variation in service between the waiters in the MDR, we was on select dining so each night had a different team serving us- only 2 nights we felt the service was acceptable Entertainment- During sea days if you didn't like to gamble or shop there was not much going on around the ship- Maarten (the CD) done his best but it was very quiet, except the day they had a 75% sale and the main walkway was a crush. This is not a ship for you if you like to be active during sea days as it was very quiet and quite dull. Evening shows were better, we saw the incredible We3 and a Motown and Soul act on 2 separate nights so we have to say this was one area where they did well. Dining- we signed up on board for the Speciality dining 4 night package as this felt like a good deal, we chose 2 nights in Tuscan Grille and 2 nights in QSINE. both of these were great and the food was easily worth the money, as stated above the MDR is hit and miss, menu is good with good choice. Some of the food wasn't great and you could tell they found it hard to cook steak, of 3 nights I ordered it, only once it was cooked to my liking. My partner is 27 and I am 30 so we are not the target age group for Celebrity and it truly did show, we found some of the passengers to be incredibly rude and pompous, Celebrity is not a cruise line for under 40's or people with families we only saw 4 children onboard- this is not a market they really tend to want on board. Would I cruise with them again, no not really and this is probably an agreement that works well for both sides. Read Less
Sail Date May 2017
We wanted to see the Greek Isles and more of Italy since we had only had 1 other trip to Italy 6 years ago. We choose Celebrity for the wonderful reputation the line has, as this was our first cruise with them. The ship was large but ... Read More
We wanted to see the Greek Isles and more of Italy since we had only had 1 other trip to Italy 6 years ago. We choose Celebrity for the wonderful reputation the line has, as this was our first cruise with them. The ship was large but never seemed too crowded. Getting on and off for tours was a breeze, even though we booked all of our port tours on our own and not through the ship (way less expensive that way and much smaller groups). Since we were in a Concierge stateroom, we had the first embarkation time slot of 11:30 with lunch in the main dining room. That was nice as we were moved right through in a flash. This class of service is till the basic balcony stateroom, with a few extras like getting on first in a special line, afternoon appetizers in our stateroom (fruit and 4 small canapes - nice touch but not the best), welcome champagne in our room, special concierge, and a few small gift items. We got the Concierge level room for the same price as balcony, so these perks did not cost us more. I don't think I would have paid extra for it otherwise. We did get 2 offers by email before the cruise from Celebrity for better prices for specialty dining and photos that we bought. They were also offering a deal the first day for specialty dining that was good. Our deal was for 3 nights at any of the specialty restaurants for basically the price of 2 nights. Most charged $50-$35 per person per night. They are all wonderful, but the main dining room had wonderful food and at no extra cost. The photo deal was an all inclusive price for prints and digital downloads of every picture they took on board and when leaving for ports each time. We ended up with 177 - 8x10 and 5x7 photos (less than $1.38 each for $244). We felt like this was a great deal since we never have photos made and don't want to book a photographer, pay a sitting fee, and then pay $$$ for each photo. And thankfully, we had many wonderful ones to remember our cruise! If we had just bought individual photos from them onboard, they would have cost $25 or $15 each!!! OUCH! The one extra we did not do is buy a drink package! Those were $65 per person for each adult in the cabin for premium drinks ($65 x 10 x 2 = $1,300) or less for the other packages ($50, $35). With 7 ports we were out all day and back in time for dinner, so we just had maybe 2 drinks before or during dinner on those days. At sea days we may have had 3-4 drinks each, but still only owed less than $200 at cruise end and did not feel like we had deprived ourselves. Drink costs - 2 martinis from the Martini Bar (which were fabulous) cost $28 with 18% service charge added, beers were $6-8, plus tips to give an example. Most of the cruisers we got to know onboard that had the drink package received it as a perk when they purchased their cruise, which might have been a good deal for them. But since we got a fantastic deal on our stateroom through RCI as far as total price, we were happy not to spend an extra $1,300 on booze. We also did not purchase any internet package as they are also high. We just used free wifi while in ports or used text messages on our international phone plane we bought before we left for Europe. This ship was spotless, the staff and crew were very friendly and visible, and the food overall was great. We never used room service so I can't speak on it, but our room steward was fantastic...not intrusive, but so personable and willing to please (Mohamed on Deck 9, cabin 9285). Pros - easy boarding & leaving for port tours, clean ship, friendly staff & crew, no smoking in casino and only in designated areas, great food Cons - slow service in specialty restaurants, large tour groups without headsets to hear guides, high prices for drinks & internet, need for more drawer storage in cabins. Read Less
Sail Date May 2017
My now husband and I selected this cruise by luck. We were actually booked on a Norwegian cruise but when Norwegian decided to change every port on the itinerary, we canceled it and found this one. Since we were celebrating our ... Read More
My now husband and I selected this cruise by luck. We were actually booked on a Norwegian cruise but when Norwegian decided to change every port on the itinerary, we canceled it and found this one. Since we were celebrating our honeymoon, we splurged and booked a balcony room. This was our first Celebrity cruise and we have to say, it lived up to its potential! To start, we arrived by shared private shuttle probably around 1pm. The shuttle pulled right up to the terminal, our bags were checked, and we were off down the terminal hall. It was a very quick and easy walk. Once we arrived in the check-in area, we were pleased to see that there were NO LINES! WHAT? The check-in process was quick and painless as well. Total time between getting out of the shuttle and getting on the ship was no more than 20 minutes (unlike Carnival where we had to wait 2 hours at a boarding gate). Once on board, we found the ships layout to be very easy to navigate and the decor very interesting and beautiful. One thing we noticed throughout the cruise is that Celebrity is constantly working on the ship to keep it in shape. One day they were going around touching up the paint and another day (in port) one of the jacuzzis was closed off so they could sand and stain the wood around it. Everything was kept very pristine! On that note, I know a lot of cruise lines have hand sanitizers all over the ship but I liked how Celebrity would keep attendants strategically placed to offer a squirt of sanitizer... when getting onboard, when entering the Oceanview Cafe, etc. Better safe than sorry!! The public bathroom spaces (although at times were hard to locate) were also kept very clean with warm towels for hand drying. Our stateroom was also very beautiful and well-kept. Our stateroom attendant, Davian, had our names down by the 2nd day! The service was another great part of this cruise. Everyone is very friendly making sure to say good morning/evening, etc when passing by. We dined in 4 of the specialty restaurants: Tuscan Grille, Murano, Lawn Club Grill, and Qsine. I've listed them in order of favorite to least. The food in all 4 was excellent but we decided we probably wouldn't go back to Lawn Club or Qsine. Just wasn't for us. That steak in Tuscan Grille was perfection and I would definitely go back for it! Another really great aspect of this cruise was the disembarkation process. WOW!! Again, comparing Celebrity and Carnival are like comparing fine wine and engine oil. =\ Getting off a Carnival ship, it was like a herd of people all trying to accomplish the same goal of getting off the ship with some of those people just shoving without so much as an "I'm sorry." I had to elbow some girl who flopped herself onto me to get me to move... and there was no where to go! Not with Celebrity. Hello personal space!!! Each cabin class had a spacious designated area where they could wait to get off the ship. But mostly it was the option guests had to disembark any time in a 3 hour window making the process very smooth. We were even able to use the elevators! Overall, I give this cruise line 5 stars. They really know what they are doing! On the downside... just a couple of things I wish they would improve. Since we were splurging, we decided to do their GoBest program to get the Premium Drink Package, Unlimited Internet Access, Prepaid Gratuities, and $300 Onboard Credit. (Side note, the Premium drink package is the way to go!) Plus we pre-purchased a specialty restaurant dining package. For about the first 3 days onboard, it was practically impossible to go anywhere without being hounded about buying a package. Sure you can just walk by and politely say "No thanks" but then again, when you're on vacation, how many times do you really want to be pestered about this stuff? If I want it, I'll buy it. Otherwise, leave me alone. The food was another area leaving something to be desired. The food in the main dining room was average. On cruises, I like to branch out from the norm and order some of the interesting things cruise chefs come up with... On this cruise, it's better to stick to the basics. Too many of my meals in the MDR were bleh while my husband's were good. Stick to the basics! Also, not sure why but not all the bars/restaurants carry the same wine selection. I just found that odd. It took us a while but we finally figured out which bars we needed to get to in order to get the wine we wanted. My final gripe is one that I think applies to a lot of cruise ships. We live in a tech-oriented world and cruise lines seem to struggle to keep up with that. Celebrity has developed one really great app, Cruise Lingo, but this isn't their main app. It's a great app for traveling and I highly recommend downloading it if traveling internationally. However, their main app, once downloaded, only crashed over and over again. I never got it to work and finally deleted it. It would be GREAT if cruise lines could develop one app where guests can see a variety of info: 1. The daily itinerary (goodbye wasted paper in the stateroom); 2. Daily menu's for the dining areas so guests can pick ahead of time where they want to eat; 3. Link the stateroom charges to the guests account on the app so guests can log in and see their charges at a glance; 4. Maybe even link the onboard photos to guests' accounts so they can see and/or purchase them from the app; 5. List the excursions available for purchase and maybe even allow purchasing through the app! There are endless possibilities! Shore Excursions: We did 3 excursions with Celebrity (2 good, 1 bad), 2 excursions organized by Cruise Critic roll call members (1 good, 1 bad), and 1 excursion on our own. Messina (Sicily), Italy A roll call member organized a tour that was supposed to include hiking the Silvestri crater. We were very disappointed when that plan changed at the last minute and we weren't informed. We spent an hour and a half driving up the mountain to a recent lava flow, spent 35 MINUTES at the lava flow (enough time to use the bathroom, buy a quick souvenir, and get back on the shuttle, BOOOOOO), and then drove back down the mountain to a winery where we spent 2 hours (and had to pay an extra E20/person), finally 1.5 hours back to the port. The crater is what we thought we were getting and since that didn't happen, we didn't think this excursion was worth it. Be sure to ask a lot of questions if someone else is planning the excursion so you don't pay for something you don't want. Valletta, Malta We did our own thing. At sea We did the Inside Access Cruise Ship tour. It was interesting to see behind the scenes. All the employees are super friendly! Then a Pub Crawl with Cruise Critic roll call members. That was fun! Mykonos, Greece We explored Mykonos Town on our own. We were going to hit up a beach but it was too windy and kind of cold. Rhodes, Greece Medieval Segway Tour. Highly recommend doing this!!! It was so much fun!! Santorini, Greece, A roll call member organized a tour to drive around the caldera and visit the Akrotiri excavations site, then up the mountain to Prophet Elias, wine tasting at a small, 5 generation family owned winery, and then to Oia to see the famous blue dome. And of course back to the cruise port. Akrotiri was very neat to see. We didn't make it all the way to the monastery as there were too many tour buses in the way but we did go pretty high up and it was awesome! We stopped around the caldera for some really great views too. The winery was amazing! We discovered a new kind of cheese that is delish! Oia was extremely crowded as there were 3 ships in port at the time but we still managed to get a photo of the blue domes. Athens, Greece Celebrity excursion: Athens and Cape Sounion Tour. It was AWESOME! Our tour guide was very informative but didn't really do a very good job at keeping a headcount (at one point leaving 2 guests behind but we stopped in time to get them). We visited the Olympic Stadium, Parthenon, and Temple of Poseidon. Full day tour but very fun, not too crowded at each place. There were 3 tour buses with Celebrity passengers but they staggered us so we were never all in same place at once. Lunch was included and I was pleasantly surprised at how good it was! Usually cruise planned excursion meals aren't that great but this was very good! At sea Did NOTHING and it was beautiful! :) Naples, Italy This was our final Celebrity excursion and we were not very excited about it. It was the Capri, Sorrento, and Pompeii Tour. We took a jetfoil (silly me, thought this was a fast boat) to Capri, rode the funicular up to Capri Town and walked to the Augustus Gardens. The entire island looks very beautiful but it was crowded and Capri Town is full of high-end shops. We did not make any purchases. Then another jetfoil (this one a bit faster) over to Sorrento where were were left to get lunch on our own. Thank goodness because by this point we were already sick and tired of the lines/crowds. We had lunch in a nice little restaurant off the main path and did some shopping. Then back to the large tour bus to go to Pompeii. Of course at each stop the tour guide wanted us to go into this shop or that shop and listen to their selling pitch. Bleh! The shop in Pompeii was by far the most expensive so nothing purchased there. It was very hot in Pompeii but we knew that going in. Learning about the history was really cool and there are some neat artifacts there. Lots of history. The 2nd best part of this whole tour. The best part was getting back on the ship after it was over. It was just too much going on. Stand in line, boat ride, stand in line, funicular, walk in line to gardens, stand in line at funicular again, stand in line for boat again, stand in line for small bus to get up to Sorrento, lunch and no lines (YAY), back to bus, stand in line, Pompeii, lines, cruise ship, no lines (YAY again). Not for us. Had we known the weather was going to play nice that day, we would have booked a tour to the Blue Grotto instead. Or just Pompeii on it's own. But we did manage to cram it all in and saw a lot so that's the bright side! Read Less
Sail Date May 2017
Pros: - Immaculately clean ship - only ~5 kids on the entire ship (pro for a kid-free vacation). This is not a kid-friendly cruise per say - stick to royal caribbean or carnival for kid activities - premium drink package really ... Read More
Pros: - Immaculately clean ship - only ~5 kids on the entire ship (pro for a kid-free vacation). This is not a kid-friendly cruise per say - stick to royal caribbean or carnival for kid activities - premium drink package really pays for itself - amazing service all over the ship - food was amazing - spa was a tranquil getaway - the staff and crew went above and beyond to provide excellent service Cons: - Celebrity Cruise trip planner website was absolutely awful and a complete mess to use pre-cruise - the production cast had some great performers, but the musical shows were very odd and were at times painful to watch. - shore excursions through the ship were overpriced and disorganized at times. you were better off getting on the shuttles waiting outside the ports for tourists. Better price and at first seem sketchy, but they really were worth the money (for example: a street vendor with a Pompeii & Mt. Vesuvius excursion was 100 euro cheaper than what the boat offered) - the Alcoves were immediately sold out - luckily we were put on a waiting list but if you want a private Alcove for any of the sea days, book IMMEDIATELY! Read Less
Sail Date May 2017
We chose this cruise because of the itinerary. It did not disappoint. The embarkation experience in Rome was very smooth. When we returned, we chose Early Departure and it could not have been more seamless. No lines; we simply walked ... Read More
We chose this cruise because of the itinerary. It did not disappoint. The embarkation experience in Rome was very smooth. When we returned, we chose Early Departure and it could not have been more seamless. No lines; we simply walked off the ship and into the terminal. Celebrity Reflection is a beautiful ship and well maintained. We have come to expect a certain standard with Celebrity and Reflection did not disappoint. Regarding our shore excursion in Santorini, we found it to be rather crowded in the town of Fira. There were 4 or 5 other large ships in at the same time so it was a little difficult to get around the narrow streets. We chose Celebrity Select Dining and we were able to have the same wait staff each night. They were excellent! Our cabin steward took excellent care of us. We found all the staff members onboard to be very friendly and helpful. The House Band: Blind Vinyl was one of the best we've heard on cruise ships. Highly recommend Celebrity Cruise Line! Read Less
Sail Date May 2017
Itinary was very good. History and archeology interesting in Greece, Turkey and Italy. Excursions to Delos and Ephesus excellent, with superb, knowledgable guides. Crete was disappointing as no organised tours to Knossos, we hired a car, ... Read More
Itinary was very good. History and archeology interesting in Greece, Turkey and Italy. Excursions to Delos and Ephesus excellent, with superb, knowledgable guides. Crete was disappointing as no organised tours to Knossos, we hired a car, but only had 1.5 hrs there. Ship could have docked for longer to allow visit to best sites. Ship itself was clean and the staff friendly and helpful. The ambiance around the atrium was noisy, with loud non stop pop music day and night, more relaxing, quiet music would be moe appropriate. The cabin was a disappointment with 3 adults, as the sofa bed was a foam topper on the sofa. We have had proper pull out beds on other cruise ships. The food was average in the main dining room; it was uninspiring, with an additional daily set of dishes. The buffet offered a more extensive range of cuisine, but the carvery and vegetables were cold or luke warm at best. The classic drinks package was included and good, even if we were encouraged frequently to upgrade. The entertainment was good in the main theatre as was the singer and group performing around the ship. The female duo, playing the violin and cello were pretty bad. Ben Fogle was on board, and gave two excellent talks on his activities and adventures.. He also led one of the excursions to the volcano on Santorini, although we did not take part in this trip. We did not take part in any of the activities on board, so have no comment on these I probably would not sail with Celebrity again, unless the itinary was unmissable. We have sailed with Princess, P&O, Holland America, Royal Caribbean and Silver Seas in the past. Read Less
Sail Date October 2016
The ship is still in great shape. Our Sky Suite was larger than the Executive Room we stayed in the night before the cruise at the Rome Airport Hilton. Our Butler, Bart, and room attendant, Leonardo, were ever present and did a great ... Read More
The ship is still in great shape. Our Sky Suite was larger than the Executive Room we stayed in the night before the cruise at the Rome Airport Hilton. Our Butler, Bart, and room attendant, Leonardo, were ever present and did a great job. Staff in general was top-notch, except waiters in "Ocean View Café", "Sunset Bar" and "Sky Lounge". One could tell, that there were too many Premium Drink Packages around and there were not expecting tips, which meant, even in a deserted bar, nobody would come around to take your order. Restaurant staff on the other hand was keen on bonding with you, so they would get a tip at the end of the cruise. The itinerary was one of the best we ever had. Every port was interesting in its own right. Downpoints (apart from bar staff): - Amuses gueule at "luminae" and even at "Murano" were cheap: mostly some balls of fried stuff. - Suite canapées where almost insulting: on most days eight nachos or four flat bread sticks with hummus or some kind of other spread. - The in-suite iDock station still had an old iPhone/iPad socket, so no use for newer IPhone/iPads. - The "Taste of Crete" tour consisted of a visit to a deserted monastry (no entrance fee), a winery (no entrance fee, Celebrity, I am sure, got paid to take us there) and one hour on your own in Chania (no entrance fee, of course). In the end, we paid almost 100 EUR per person for a bus ride to three stops which were free, anyway. Read Less
Sail Date October 2016
To start off, this cruise was amazing, the staff, the ship, the ports and a majority of the other cruisers. This was an 11 N Eastern Mediterranean cruise. Departed on October 10th, 2016. This was the last Eastern Med cruise of the season ... Read More
To start off, this cruise was amazing, the staff, the ship, the ports and a majority of the other cruisers. This was an 11 N Eastern Mediterranean cruise. Departed on October 10th, 2016. This was the last Eastern Med cruise of the season prior to the trans-Atlantic. Weather was much warmer than we expected, which was great. This was our first Celebrity cruise, we have been on Princess prior. We took a train from Rome to Civitavecchia then walked to the port entrance and took a bus to the ship. All very easy and not difficult even with luggage. We arrived to the port at 11 and were on the ship by 11:20. Everyone was friendly and gave us a warm welcome on board. The ship is stunning and beautiful. All public areas are in great shape and kept to the highest level of cleanliness. As was our stateroom. We were in 9215, the first cabin on the forward side of the hump. Balcony is huge, wind was not an issue even though it was very windy a few times on this cruise. Room did not seem dark because of large balcony as some have been worried about on the forums. Bed was near balcony but I think I like the bed near the bathroom better. Room was in great condition and kept exceptionally clean. The service on this ship in all areas was also exceptional. Everyone smiled and waved, greeted, assisted, and offered help. Servers in the restaurants, pool areas, bars, coffee shop knew our names, knew our room numbers, and knew what drinks we liked. Everyone everywhere asked how our day in port was? What had we done? Did we enjoy the location? It was incredible. Anne the hostess at the Opus restaurant upstairs knew our names, our room number and what table we preferred. If it was not available she always offered another option or told us how long a wait would be. She was exceptional at her job managing so many request and a few very entitled pushy rude people. The food on this ship was mostly delicious and did not disappoint. The food in the Oceanview cafe was always good, fresh and had lots of options. However, on an 11 day cruise I think I went through all those options and for breakfast there was no change day to day. Lunch there was always so many options and I did not feel I repeated nor had to. The food was always great and if I didn't like something I could always go find something I liked. The food in the main dining room was also delicious and never disappointing. I would say there were 4 nights where I had a really hard time choosing so our server just brought them all to share family style. The menu changed every day except for the classics which were always delicious. I found that on this cruise dinner was the highlight of our day. We always looked forward to it, always enjoyed it and spent at least 2 hours there, chatting, laughing and enjoying the atmosphere. The two areas the food disappointed on this cruise were room service and specialty restaurants. Room service was a mixed bag. Eggs at breakfast (room service) were abysmal, sometimes things were forgotten or missed completely. Once we learned this, we just ordered juice, coffee and fruit for breakfast in the room as a wakeup call and then would go have breakfast at OV cafe or the main dining room. We tried two specialty restaurants; Murano and Tuscan Grille. Murano was good, service was exceptional and the food was good. Amazing? No. Tuscan Grille was horrible. The food tasted frozen and warmed up. Upon receiving our starters, which were all different, we all felt that the food was just OK and something seemed off but we went on with the evening. Our second course was soup, they were just ok, third course was salad. My Caesar salad was so bad I didn't eat it. The Caesar in the main dining room was far superior in quality. The main courses were so off that none of us at the table barely touched them. Each dish (all which were different) seemed off, almost bad? The meat balls tasted as if they we were warmed up in the microwave. It was really strange. It was so bad that we spoke to the manager. We simply wanted half off the price of dinner since we had not complained until the end and we had eaten some of the first 3 courses. The manager was nice appreciated the feedback and they only charged us half the price per person, which was fair. I will say that the service was great, our server was understanding and handled the situation very well. It was very disappointing though. I was so looking forward to liking the specialty restaurants. The night we went to Tuscan grill we ended up going to the main dining room for dessert. Entertainment on this cruise was also great. There was always something going on but it wasn't in your face or cheesy or over the top. You could be as active or relaxed as you wanted. There was somewhere to dance and drink the night away or somewhere to listen to some live jazz and relax. There were tons of activities during the day, I will say the British based band that played at the pool during the day was really horrible. Her voice was awful and I got tired of hearing her in the afternoons after 11 Days. I will not cover ports as I feel there is enough information about the ports visited. I will note that I never felt in danger, uncomfortable nor worried while visiting the Turkish ports. There was absolutely no reason for anyone to be concerned at visiting these locations in Turkey. Disembarkation was so very simple. We walked off with no line and got our luggage all within ten mins. ** One note about this cruise. There seemed to be a handful of rude entitled people on this cruise. On various occasions we witnessed people cutting in line to the extent that other passengers were screaming at them, on one occasion security had to be called at the ocean view cafe because of one lady who just cut in front of everyone at every chance she got. We witnessed people screaming at staff members for reasons that were so minor or petty it was laughable. People complaining to staff members about the most minor things. Just a friendly reminder to all that this is a holiday. You are to be having a great time, letting something minor or petty cloud your vacation is a waste in my opinion. Be kind to all. Read Less
Sail Date October 2016
We are a professional couple, no kids, early forties. We had never been on a cruise before and had no experience in this area of Europe so took the advice of friends who had done this exact cruise before and booked in March 2016. We dove ... Read More
We are a professional couple, no kids, early forties. We had never been on a cruise before and had no experience in this area of Europe so took the advice of friends who had done this exact cruise before and booked in March 2016. We dove into research on the countries, ports, languages, attractions, and cruising in general, which made for a fun six-month wait. The anticipation was a big part of this vacation! Rick Steves' books were a staple of our reading and came with us on the trip. We flew from Toronto to Rome, arriving early in the morning on embarkation day. We had seriously considered taking the train from the airport to the port, but decided that it was just too important piece of the trip (i.e. do we risk screwing up the train schedule in a foreign city and missing our ship?) to leave to chance, so we booked NCC shared transfer. They met us in the airport and we were in the van very quickly. As it turned out, Rome airport is HUGE and we had been up for about 36 hours by that time - we were glad to not be trying to sort out the train and our bags at that point. It was about E70 which was money well spent. We got to Civitavecchia in 45 minutes and again were glad of the transfer. The port is also very large, and not pedestrian friendly at all. NCC transfers dropped us off right at the ship at around 1030 in the morning. We got a look at the ship - spectacular! - before heading into the dark and smelly tents that were the Celebrity port terminal. There is nothing nice about the port or the terminal. We showed our printed-off tickets, completed the medical form, and waited in the holding area for about 20 minutes before being waved over to check-in. We were on-board quickly and easily by 1100 hours or so. First impressions were - well - let's just say that the deck 2 loading area is not a nice part of the ship. It's dark and utilitarian with x-ray machines and beeping scanners. But up one flight of stairs we found the Guest Relations area, with a cello/viola duo playing in the lobby. This was very nice. We found our cabin #6221 still being cleaned, but met our room attendant Jose who was very friendly and personable. He let us dump our carry-ons and we headed up to deck 14 to enjoy some fresh air. We found the Sunset Bar staffed with jolly Jamaicans (one wearing a Santa hat and singing bits of Christmas songs....go figure) and settled down with a drink in the sunshine. "The Upselling" - we had read a lot about the upselling racket on this ship. We had the Classic package included but had pretty much decided we would upgrade to the Premium package at some point. There is lots available on the Classic, particularly if you like simple highballs and Budweiser. We really like martinis, good wine, and craft beer, so when the bartender waved a bottle of Dogfish Head 90-Minute IPA at me, I was signing for the Premium package on what was probably that guy's easiest upsell of the week. On the Premium there were lots of excellent wines by the glass, incredible cocktails, but only a few craft beers (the IPA was $11.00 USD so that was the cost of one day of Premium package right there). As you might expect, hot day plus forenoon cocktail plus no sleep plus jet lag equalled fatigue very quickly. We went downstairs to.... The Oceanview Cafe ("The Buffet") - I don't like buffets generally but we were starving and this was the place to grab something fast. There was a large variety, including stations organized by cuisine, such as Mexican, English, Indian, etc. I had some excellent Indian food and my partner found salad and fruit. We ate at the buffet for most breakfasts and the odd afternoon snack and there was nothing bad to be said about it. In the evening it was sad and empty although you could still get a slice of pizza and a few other smaller things until fairly late. The Cabin: 6221 is a veranda cabin, port side on the flat side of the 'hump'. We had a great view from the veranda and only overlooked part of deck 5. The cabin could have accommadated four people as there was a trundle bed under the couch and a berth that could have swung down from the ceiling but I really can't imagine four people in there. It was a decent size for two and I was pleasantly surprised at the bathroom - there was lots of storage in there and a good shower. There was zero room for two so brushing teeth was a 'my turn - your turn' affair. The cabin was very clean and storage was OK, after we got our suitcases under the bed out of the way. Jose brought us extra hangers, a body pillow, and anything else we needed. One night, I asked him for a shoe shine cloth and came back to the room to find he had polished my shoes....wow. This is butler-level service. The cabin was very quiet, even being next to the elevators and the iLounge. We quickly found this cabin was perfect for us as it was steps from the elevators and stairs, one deck from lounges and restaurants, two decks to the Martini bar and shopping, and very close to the Grand Foyer where most of the nighttime activity was. My only complaint was people who insisted on letting their cabin doors slam. They are steel safety doors and if you let them close, they slam with a "thunk", which can be a drag at 0630 hours. CLOSE YOUR DOOR GENTLY, PEOPLE, PLEASE!! Dining: we love to eat and drink. We had bought the five-dinner package beforehand and had to visit a headwaiter to book our dinners once onboard. Overall we were very happy with the dining options: Opus: we had Select dining so on the few nights we ate there, we just showed up. It is a huge room and quite elegant. Once we had to take a pager and go drink another martini while we waited....oh no, how will we cope. The menu at Opus was small but we always had good food. The service was good but almost a little too much at times. When you sat down there'd be probably four people buzzing around filling water, serving bread, making introductions, and so on, but after the initial flurry you might have trouble finding someone available to tell about your chipped wine glass. One night we were seated next to the waiter station, which was loud. We asked to be moved and immediately had a quiet table for two in another area. Very appreciated. We never sat with anyone else but tables for two were about 2" apart so it was much like a table for four. Keeping in mind that the Opus kitchen was turning out three-course meals for hundreds and hundreds of people, the food was very good. There was different house wines featured every night and the somm would be opening bottles constantly. No bag-in-box wine here. Lawn Club: we ate there our first night. On a warm evening it is really nice, next to the (real) lawn and the huge X on the funnel overhead. Somewhat oddly, the "appetizers" were flatbread pizzas.....with the mains a selection of grilled meat. You could cook your own if you wanted to and there was a nice little salad station. The pizza was very good but it was too much for a starter. The grilled items were very good and ranged from skewers to fish fillets to steaks. There were heaters for when the night cooled off, which it did fairly early. It was a fun, casual place for dinner outside. Tuscan: this is an Italian a la carte grille with a panoramic view aft. The pasta was made on-site and was incredible. Steak was probably some of the best I've had anywhere. Service was second to none. Ignatius knew his service and his wines - we let him choose wines for us to suit the courses and they were spot-on. A fabulous experience. So fabulous we bought another night there and had another terrific meal. Murano: French cuisine. You could spend a lot of money here, with wine and food flights, $300 caviar, and so on. It was the most formal of all the venues. The food was extremely good and the service was too. The staff were obviously working very hard to keep a high standard. It was not full either night we were there. Tableside service was a nice touch and they really took pride in their work. My only complaint was with the flambe-ing and such going on, the room got a little stuffy and you would want to be wearing a jacket and tie for this place (although you didn't have to - I think dress code was the same for all venues in the evening). Sushi on Five: I'm not a huge sushi fan but my partner is and she thought it was very good. There were noodle bowls as well, along with gyoza and other items so not just sushi. It was notably empty whenever we walked by. Service was enthusiastic and it was a nice change from the other dining options. Qsine: I didn't expect to like this but I did. It is tapas, with some really inventive presentations and some fabulous food. Very unique and we had a great time here. Martini Bar: our favourite, with a frosted-ice bar top and very skilled bartenders. The martinis are very large and very well-made. There was a second bar, I think called the 'Ice Bar' off to the side, which apparently used to be a bar proper with it's own menu (there were many bottles of vodka sitting in piles of ice) but it appeared to be forgotten about and was just another seating area for the Martini bar. After dinner, they set up a DJ station right next to the bar, which seemed a bit out of place, but later the DJ station disappeared and the live house band started up a deck below. One night I asked for a Courvoisier and got a snifter the size of a basketball with about half a bottle of cognac inside.....fabulous. Ensemble Lounge: another favourite, with live jazz through the evening. Very good table and bar service and a relaxed atmosphere. Tuscan, Qsine, Murano, and Michaels Club were accessed via this lounge. World Class Bar: this used to be a different bar called the Molecular Bar where they made cocktails with liquid nitrogen and so on.....no longer. It is now an ordinary bar with a limited menu of excellent cocktails (if you order an Old Fashioned, they carve a single baseball-size ice cube for you) but they don't serve anything else, so anybody popping by for a gin/tonic had to keep walking. Not sure how successful this model is. Sunset Bar: as mentioned, great if you want to relax up high and watch the ocean recede. It is also a smoking area. We enjoyed walking shoeless on the grass and sipping a frozen drink. Passport Bar: a straightforward bar on deck 3. Cafe El Bacio: a coffee bar with some pastries and cookies. I went here every morning for lattes and brought them up to the cabin. There was also a gelato bar which we never tried. Upselling to specialty restaurants: We didn't mind this as we got some good deals. Tuscan for 40% off? Yes please. One night we looked at the menu for Opus and weren't all that excited about it. Turn around and here's somebody offering a great deal at Murano. Everybody wins. If we weren't interested they took 'no thanks' for an answer, unlike all of Turkey and much of Greece..... Other areas: Casino: appeared to be very under-used. We never spent any time here. Sun decks - we did not enter any of the pools but spent lots of time reading in the sun. I read complaints that there aren't enough sunbeds....well, maybe if you want a sunbed right next to the pool, directly in the sun, there's a limited number. There are tons of sunbeds on two decks. We enjoyed deck 15 which was very quiet (aside from when people were playing basketball). The Mast Grille had hotdogs, hamburgers, and fries, which was perfect for a mid-afternoon snack. Service was limited away from the lido deck but if a server knew you were there, they would come around and keep your glass full. Fitness Centre and Spa: We worked out nearly every day and found the fitness centre surprisingly good. My favourite was stretching out on the outdoor fitness deck, which overlooked the bow of the ship with a great view. There were cold towels and enough good quality equipment to get in a workout and feel like I was earning my next meal. My partner had her nails done in the Spa and was very happy with them - not cheap but high quality work. Solarium: we enjoyed this as kids aren't allowed and you can soak up the sun without the wind. The Aquaspa cafe had some really nice healthy, smaller items, including smoothies. Library: this was disappointing. I had hoped to find books on Europe, our ports of call, the ocean, and sailing, but instead found a bunch of mostly lightweight fiction. Plus there are only books on the first three shelves, then a bunch of empty shelves, then three shelves of fake books at the very top. It was quiet if there was nothing going on in the Grand Atrium. Entertainment: we hadn't expected to care for the shows but some were very good. The theatre was top-notch. The Tenors of Rock were terrific. There were several singing acts, including a Michael Buble - esque guy and a female Motown trio. One night they had thrown together a Broadway revue because the scheduled performer had missed his flight, which was very good. The ship's musicians were really incredible. They were all over the place, playing in the theatre backing up the featured acts, playing everything from top-40 to Beatles in the Grand Atrium, playing jazz in the Ensemble lounge, disco by the pool, strings in the Cafe el Bacio. One night, the bandmaster (Sasha), after leading his group through the show in the theatre, sat down at the piano next to the Passport Bar and effortlessly performed Chopin and Beethoven. Wow. The cruise director Maarten was around for the high-energy stuff and he was hard not to like, although we didn't take part in any of the parlour/pool games. Shopping: we enjoyed browsing in the shops. The second last night was a big sale and you've never seen such a feeding frenzy. I love watches and had a blast browsing the Breitlings and Tag Heuers. Washrooms: spotless and staffed in the evening. Hand sanitizer everywhere. Excellent. Photography: We let them take photographs if there was a good backdrop but wanted nothing to do with the costumed guys off the gangway at the ports....we are in Turkey, so you make some guy (probably a prep cook) wear a turban and a silly sword and want us to pose with him? Give me a break. On the last formal night we asked the photographer for some specific poses as we had gotten engaged that afternoon, and they were very enthusiastic and helpful. We ended up buying three of them as our official engagement photos. Excursions: we didn't take any Celebrity excursions. We researched and booked tours for Athens and Ephesus, and conducted our own sightseeing for the other ports. Generally, getting on and off the ship was painless, with the exception of Santorini where we had to tender in some quite active seas (see port review below). We erred generously on the side of leaving lots of time to get back on the ship and had no problems. We found running the gauntlet of local taxis, tours, hawkers, and so on very tiring but that's not the ship's fault. The information given about the ports in the little daily newsletter was very limited - we were grateful for our Rick Steves guides and prior research. Highs and lows: there's an odd thing that happens when everything is at a high standard. Little things become big things because they are an anomaly. But they are still small things. Here's a few we noticed: High: the ship is beautiful. Low: they used this plastic dark reddish-brown fake wood paneling all over the place. High: there was daily news and port info delivered to your cabin. Low: very little weather forecast information, either for the port or the ocean. High: food was very very good. Low: no bar snacks. After dinner, your only snack option was to see what was left at the buffet. High: bar and wine service was excellent. Low: lack of drink lists. High: the buffet was a great way to have quick breakfast. Low: no tray, so you have your plate in one hand, cutlery in your pocket, juggling everything to get a cup of coffee, and if you wanted a juice or water, you had to dump everything off and go back. High: people dressed up for dinner. Nothing classier than old-timers in tuxes. Low: sweaty guy in flip flops with shirt totally unbuttoned, elbowing past people at the buffet to get more bacon. High: presentations on ports of call and other areas of interest. Low: barely-disguised sales pitches for whatever services or businesses paid Celebrity for the privilege. "You may not be interested in buying a Turkish rug but at least take the time to listen to what they have to say" -Celebrity staff member giving a presentation on what to do in Turkey. Again, give me a break. If you're promoting a business, go ahead, but don't pretend you're giving objective information to people who might be expecting it when you are not. Ship movement: we were concerned about this as my partner gets motion sickness easily. There was one day and night that we could really feel the ship moving (I'm not sure how the performers on stage managed it as I could barely walk to my seat without holding on to something) but ginger gel capsules were the ticket. My partner had all kinds of remedies but nothing beat the ginger. One evening we could feel a fair bit of vibration in the Tuscan, but generally it was a non-issue. Disembarkation: we opted to 'walk off' so kept our luggage and were in an elevator by 0645 and in our NCC transfer by 0700. Nothing to it. Again, we had thought about taking the train but had learned there was a transit (bus and train) strike scheduled for that day. As it turned out, we may have been been able to get from Civitavecchia into Rome, but the strike did in fact happen as scheduled so we were glad to be in a vehicle. The best money we spent were those two transfers. I'm rating four stars but it is a solid four stars. There is probably a nicer ship with better food and service out there but probably not at this price point. Overall we were thrilled with our first cruise and will absolutely do another. Read Less
Sail Date October 2016
We chose this cruise because we liked the itinerary,Greece Turkey and Italy and,although we have had about 15 previous cruises ,we haven't sailed 5 star or with Celebrity.We liked the comfort of the ship and layout of the ... Read More
We chose this cruise because we liked the itinerary,Greece Turkey and Italy and,although we have had about 15 previous cruises ,we haven't sailed 5 star or with Celebrity.We liked the comfort of the ship and layout of the stateroom,especially the bathroom which seemed more spacious than any others also the nightlight in the bathroom.We had paid extra for concierge but would probably not do so again as for what treats we had we actually didn't use them or like the I.e.the appetisers in our room each day which we really didn't like most days or need .We did also, have 3 choices of pillows but I still couldn't get comfortable,mind I am fussy about my pillow. That aside the only other slight disappointment was at times the food in the main dining room in the evening.It wasn't as good as I had been expecting for a five star ship. The staff were all really nice and helpful and it was a very comfortable we'll run ship which didn't feel overcrowded. The only other disappointment was that we didn't dock into Santorini until 2 pm and we didn't get off as it was a tender until gone 3 pm and had to be back onboard by 6 pm.and as there were two other ships in and the only up is by cable car or donkey 583 steps , we queued for one hour each way which left us very little time and it was just stressful with people jostling and pushing in both ways.We had a lot of American and Canadian travellers on the ship and they all were put off Santorini which is a shame as we have been before and loved it as we had longer there and were able to explore . We would definitely go with Celebrity again though but the shore excursions were we found expensive . Read Less
Sail Date October 2016
We chose this cruise for the itinerary and for the cruise line. Istanbul was removed early on, which saddened me, but I understood and agreed with the decision. Pros - The Celebrity Line, with loyalty benefits and pick your perk. ... Read More
We chose this cruise for the itinerary and for the cruise line. Istanbul was removed early on, which saddened me, but I understood and agreed with the decision. Pros - The Celebrity Line, with loyalty benefits and pick your perk. Fantastic! Beautiful, modern ship. The Tenors of Rock!! Production shows. Computerized board game tables. They were a lot of fun! We spent a few nights after supper playing games. Cons - The Bistro on 5 was changed to Sushi on 5. Sigh. Almost every port required long trips to the attractions. The Tuscan Grill changed their menu and removed our favourite dishes. The theatre shows were almost all musicians/vocalists, with only 2 production shows in the Celebrity newsletter, and no comedians/magicians. After our excursion to Ephesus we went to a carpet making shop and felt a LOT of pressure to buy a carpet. They washed our balcony 3x in an 11 night cruise! This wasn't our favourite cruise for the above reasons. Celebrity is still our choice for cruise line, but this was a bit disappointing. Read Less
Sail Date October 2016
We were disappointed overall in this cruise. It just didn't have that wow factor. You were nickled and dimed at every turn. Really charging for water snd adding 18% gratuity? Wine costs were atrocious. An on board purchase of a ... Read More
We were disappointed overall in this cruise. It just didn't have that wow factor. You were nickled and dimed at every turn. Really charging for water snd adding 18% gratuity? Wine costs were atrocious. An on board purchase of a bottle of wine that you could not bring to the dining room was $20.00 plus18% gratuity even though nothing more than the purchase of the bottle took place. The same bottle bought in the dining room was $45 plus 18% gratuity. This is absurd when the cost of the bottle was more around a $10 bottle. The OPUS dining room was a disaster from the design, unacceptable noise levels, poor food quality with lack of variety,. What does it say when I room service is preferable to the dining room. Our cabin was well maintained but frayed and torn hems of towels are not a sign of quality. The towels and face cloths were thread bare. Time for new linens. The entertainment was terrible. Tenors of Rock were the only worthy act . Walked out of many performances I would never take another Celebrity Cruise nor recommend it . This is best described as an oversized water taxi! Read Less
Sail Date September 2016
This cruise was recommended to us by a cruise specialist and it was fantastic, everything about it was superb I can not think of one bad point to make we had a fantastic time and did not want it to end all the staff where amazing and the ... Read More
This cruise was recommended to us by a cruise specialist and it was fantastic, everything about it was superb I can not think of one bad point to make we had a fantastic time and did not want it to end all the staff where amazing and the entertainment was the best. We have cruised before and this was the first time with Celebrity and we can't wait to book our next trip. The disembarkation could not have gone any better I can not believe how little time it took us to get on board as past experience this can normally take several hours so this was a great start to our holiday. I did think that the entertainment and activities on board catered for everyone and they certainly had everybody in a party mood. We did take advantage of the drink's package which was on offer and overall I thought this Cruise was great value for money. Read Less
Sail Date September 2016
Stayed 2 nights in Rome Pre-cruise and discovered an issue with the booking. Just by way of advice, always book private transfers since, as we discovered, shared transfers means you share airport to hotel transfer with not only people on ... Read More
Stayed 2 nights in Rome Pre-cruise and discovered an issue with the booking. Just by way of advice, always book private transfers since, as we discovered, shared transfers means you share airport to hotel transfer with not only people on your flight but other flights too! We waited at the airport for 2.5 hours for people on another flight and it took 4 hours before we finally got to our hotel from the airport. Flight was only 2 hours!! Anyway, once onboard the Celebrity Reflection, we had a wonderful time. The ship was apparently full but the feeling of personal space made it feel otherwise. The stateroom was in excellent condition and Jose kept it that way. We have had "Select" dining on our previous cruises and this suits us. No delays in seating and food generally very good. Service was excellent, wherever we were seated. Buffet restaurant provided a wide variety of quality and enjoyable food. Chic has replaced formal which may not be the best idea but probably suits to attract more guests? Entertainment, when we actually made it, was impressive and enjoyable. This was only our third cruise, our second on Celebrity, but we have been blown away with the standard of commitment by staff onboard, so much so that we've booked three more cruises with Celebrity... Santorini was a port highlight for us. The views are fantastic from the Oia cafe's.... Read Less
Sail Date September 2016
This was our 9th cruise and the Reflection stands out as one of the best ships we have been on, but I think its also the newest at only 4 years old. We booked a standard class cabin and had the classic drinks package and certainly had ... Read More
This was our 9th cruise and the Reflection stands out as one of the best ships we have been on, but I think its also the newest at only 4 years old. We booked a standard class cabin and had the classic drinks package and certainly had no complaints with the cabin, dining or service that came with this class. We only dined in the standard dining room, Opus and self serve cafe on deck 14, Oceanview, but generally very good and lots of choice. A small criticism is that Opus didn't put on any local cuisine, but Oceanview always seemed to have something special on. Sushi even made a welcome return at one point having been removed when Sushi on 5 arrived. For me, great food, great choice. Other cruises have had things like afternoon tea, chocolate fests, BBQ, but for me, they were't missed. Breakfast in the dining room is always nice on slower morning. Entertainment I thought was generally pretty good, from the theater to the acts and music playing around the ship. Not always to our taste, but lots of choice. We didn't use any of the shore excursions as we booked private tours by linking up with similar minded people through Cruise Critic. (All 5 were fabulous and good value) My only criticisms I think come from Celebrity's drive to make money. Obviously if they don't make money they can't build these wonderful cruise ships, but I thought some was unnecessary. I felt you were constantly pressured to upgrade your drinks package or dining experience and Celebrity's marketing has obviously worked out that they can attract more people by replacing the formal nights with chic nights. Gents are still welcome to don their tux, but there were very few around. Finally, I am sure its the same across all cruise lines, but I felt the exclusive venues for suite passengers were more in your face on the Reflection. Just a final word on staff. They were absolutely fantastic as usual. They seem to work endless hours, but always have a smile and make you feel special. There are some great characters around the ship. Read Less
Sail Date September 2016
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

Find a Celebrity Reflection Cruise

Easily compare prices from multiple sites with one click