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422 Celebrity Reflection Europe - Eastern Mediterranean Cruise Reviews

Chose this for the Eastern Mediterranean itinerary. The itinerary did NOT disappoint and it was everything we had hoped it would be. LIKES: *The Captain and crew *Dining - Food in the MDR ranged from very good to excellent on a ... Read More
Chose this for the Eastern Mediterranean itinerary. The itinerary did NOT disappoint and it was everything we had hoped it would be. LIKES: *The Captain and crew *Dining - Food in the MDR ranged from very good to excellent on a few nights. *Service - Excellent service from our Cabin Steward, Richard. Best steward we have had so far. Dining servers at Table 144 each evening pretty good. The assistant server got rather lax on getting coffee served WITH dessert and it started coming well after desserts had been eaten. Mentioned to the head server, Suraj on the last night and coffee arrived WITH desserts. *Entertainment - Very good with one exception for us. *Celebrity does a marvelous job of matching dinner companions. We have met some of the best people and thank Celebrity for that. DISLIKES: *Embarkation in Barcelona was a nightmare for us. We stood in line an hour to board the ship. WHY? We had done the X-Press Pass check-in online and had read CC reviews where they just breezed on board and their Sea Pass cards were waiting on them in their cabins. We had to do a complete RE-Check-in. Ridiculous. *Boarded the ship on Deck 5 and they were already out of Welcome Bubbly at 11:45am. Headed to the bank of elevators to go down to Deck 3 for Sail Away lunch, That bank of elevators was OUT OF ORDER so back to the forward bank. Ridiculous. *Sail Away luncheon: We were pleased to see the Morrocan Braised Short Ribs on the menu as we had enjoyed them so much last year on the Silhouette. YUK. These ribs seemed to grow more stringy with every bite. One of our companions said the salmon was very good though. *Reflection Symphony (band): TOO LOUD!!!! They played so loudly it was hard to understand the words of the guest singers. Take it down a notch, Reflection. Louder is not always better. This was a complaint voiced by MANY passengers, not just me. *Dress Code: WHAT DRESS CODE? Why tell people what to wear for dinner in the MDR and just let them breeze right in wearing the wrong type clothing? Drop the dress code requirements if you won't enforce them; it would make packing a lot easier! *Health Code Violation in the OV? There were two women on this cruise who had brought their ENORMOUS POODLE with them. I am talking, big poodle! I saw that dog several times in the OV Cafe at lunch. Really? Couldn't you leave the dog in the cabin long enough to eat a meal? In the state where I live only Guide Dogs for the legally blind are allowed in restaurants. *Hygiene: Virtually non-existent on the Reflection. On other Celebrity cruises the employees would literally chase people down to squirt the Purell on their hands before they entered the dining areas. Not so on the Reflection. It was hit and miss. *General Appearance of the ship's interior: Tired and DATED. There was a huge chunk of 'wood' missing from the back of the seat in front of us in the Reflection Theatre. Tacky furniture in the common areas and in the Sky Lounge. *If you have thick hair, bring your own hair dryer or you will spend an hour drying your hair. It is not fun holding the button in for length of time. We were pleased with the itinerary and smooth sailing thanks to Capt. Nicholas. However, we would not sail the Reflection again. I think the ventilation system in the cabins is not really good. I heard to many people coughing......including myself. Think we will stick to the Silhouette. Read Less
Sail Date September 2019
You know, the thing is that we have been floating on this ship for over 3 weeks now.. with the best Captain, the best staff, pretty good food, an nice suite on the 12 th floor. Love it.. but...but.. there is just one big thing that ... Read More
You know, the thing is that we have been floating on this ship for over 3 weeks now.. with the best Captain, the best staff, pretty good food, an nice suite on the 12 th floor. Love it.. but...but.. there is just one big thing that gnaws on me daily. The Guy in charge of movies, sports etc. on tv. So get this, 70% or more of the 3000 cruisers are from US. It is the middle of the football season. They have espn 1 & 2 and... and an extra sports channel. Today is Saturday 3rd of November , and it is no different than last Saturday or the sat. prior. ESPN Showing the Michigan game, ESPN 2 showing Crickett, extra sports channel showing another soccer game from Europe, as if the 3 other European channels is not enough. I complained, and the guy in charge said he just got in from India ( thus, Crickett.?) and said he would work on it. Nothing. Same guy in charge of movies. There are 5 movies available free on demand, and guess what he plays in the movies downstairs, either cartoons or any of the 5 above. So it’s all about us buying old..on demand... movies at 15 bucks that are free at home on HBO. What I’m saying here is that the entertainment via TV is old, stale as the 10 year old tv resolution. Charge me more in my ticket, but serve me something in a new, clear medium. Outside of this, the ship is good. Even our Indian Head Chef. I do question if there really is a Tandoori oven, oh, but I digress..Like it ...as a good upper middle cruise option. Recommendation......get an American in charge of video.. when you do a rehab..buy some modern flat screens. So, childish as we sports fans are, and not that I am glued to the TV more than 6 hours per week, just want to point out this one small, to most, an insignificant side note. However, this is enough to drop the rating. You know, it’s the little things, etc. Like I said, Suite is great, Imade, our cabin steward was meticulous, always on the job. Got us a fan for the suite. It is obvious that all these cruise lines use specialty dining, as added revenue. We pay for cruise but they charge us 100 bucks plus service charge just to have dinner at Murano’s for example. Alcohol is extra. The Master ( infamous Captain) is the best. Gives feeling of safety with a flair of a stand up comic. A French Chef would have been desirable. Not a big fan of pseudo tandoori cooked Indian Cuisine. No garlic nan bread for instance. How about a specialty Indian restaurant? Park the master chef there. Read Less
Sail Date October 2018
The itinerary was the main draw for me. That is why I was so disappointed the we missed Rhodes. I realize w a man overboard situation compromises are necessary , but offering a second tour AT NIGHT with nothing opened an limited ... Read More
The itinerary was the main draw for me. That is why I was so disappointed the we missed Rhodes. I realize w a man overboard situation compromises are necessary , but offering a second tour AT NIGHT with nothing opened an limited lighting was not really adequate ( and they threw in a dinner at a Rhodes restaurant for more than the original tour) Obviously it was done to fulfil the obligation of going to Rhodes so guests could not complain and ask for compensation. I was not really that impressed w the main dining room OPUS. The staff r great work very hard the food was good but not great, after I'd heard so many raves for Celebrity's food -disappointed. Only 2- 3 dinners were really notable the rest were adequate or on one night really subpar. The Oceanview cafe often was as good or better. The entertainment was pretty good. The dancers/acrobats are very talented and do an excellent job w the space and choreography they have been given. The singers also shine particularly in a substitute show they put on as the comic that was supposed to perform was stuck on Rhodes. Particularly enjoyed the song selection, not your typical Broadway medley. They need to plan more for alternate activities when a situation occurs that prevents the itinerary being fulfilled. Loved the Persian Garden- took the trip duration pass and used it almost daily The sauna's and cold room and that relaxing heated tile bench. The tours we organized ourselves were at least as good and on 2 occasions ( Pompei and the Acropolis better) Would not go again as I would prefer more in depth exploration next time I go, but got a distinct taste for what would interest me Read Less
Sail Date October 2018
Let's start with the positives: Cabin clean and attendant excellent Dining room staff terrific attentive and great range of food found no need to eat at additional charges restaurants Pool area no problem in finding seating. ... Read More
Let's start with the positives: Cabin clean and attendant excellent Dining room staff terrific attentive and great range of food found no need to eat at additional charges restaurants Pool area no problem in finding seating. Ports of call -great itinery and easy to master on your own Both embarkation and disembarkation simple The negatives: Celebrity appear to be saving money with their shows! There are no Broadway musicals but rather it seems they have written their own story. Eg prince meets princess etc. No plot to follow just random often unknown songs! At sea days had minimal activities. The decision to show the one and only movie at 11 pm was ridiculous. Focus seemed to be on money with charges on many activities . In summary have seen a decline in the cruise experience and will definitely look at other companies for our next trip. As you can see lots of positives but also negatives which need to be addressed. Read Less
Sail Date October 2018
We were on the Celebrity Reflection 10 day Italy & Greece Tour.We had a Stateroom with Balcony on the 9th Deck. We found nearly everything about the cruise to be really good. The service, from ALL staff was friendly and ... Read More
We were on the Celebrity Reflection 10 day Italy & Greece Tour.We had a Stateroom with Balcony on the 9th Deck. We found nearly everything about the cruise to be really good. The service, from ALL staff was friendly and courteous. They all give you the impression they ENJOY doing their job. The standard of food & service in the Opus Restaurant was superb. We did not bother eating in any of the Speciality Restaurants (despite the strong sales pressures) The choice and standard of food in the Oceanview Restaurant was brilliant. We ate there everyday (apart from 1) for breakfast & lunch. Bewildering choice of eggs etc. Beware attempting just to have a salad for lunch - you are tempted with Indian, Chinese, English,American,Pizzas etc. All of good quality. Our room was spacious, clean & tidy. We had breakfast served in the room 1 day. Lovely to sit on the balcony eating scrambled eggs.... Shame about the tea being cold. We tried room service for morning tea but the water was always luke warm. Good shows, good variety of artists. Embarkation and disembarkation - well organised. Did not use Celebrity Excursions - preferred to make our own arrangements. Only 1 gripe - we loved sitting on deck watching the ship sail in/out port. Spoilt by the large number of people smoking. Would I use Celebrity again? - definitely! Read Less
Sail Date October 2018
My first cruise on Celebrity was a wonderful, luxurious experience. The ship was beautiful and clean. The crew was friendly and helpful. Food was delicious and plentiful. There were many activities available on the ship. I booked ... Read More
My first cruise on Celebrity was a wonderful, luxurious experience. The ship was beautiful and clean. The crew was friendly and helpful. Food was delicious and plentiful. There were many activities available on the ship. I booked the Rome port transportation with Celebrity. I arrived 1 day early and stayed at the Rome airport Hilton. I had planned to walk back to the airport arrival area to catch their bus to the port but I was pleased to find out the Celebrity had a bus that left from the Rome airport Hilton. When the cruise was complete, I received luggage tags the night before arriving in Rome. The number corresponded to a time to meet and catch the return bus to the Rome airport. I especially enjoyed breakfast in the Oceanview Cafe. The staff was very cheerful and frequently greeted people. There was always a wide variety of food to choose from. Nightly entertainment was excellent. I attended shows in the Reflection Theater each night and there was a great variety of top performances. Every evening we received a handout containing the next day's activities, helpful information and tips; so we could easily plan our activities. In the morning Rich and Nacho had a helpful review of the day's activities on a television channel. There was also a channel devoted to excursions. I booked my excursions with Celebrity except for Mykonos which I explored on my own. All of the locations were beautiful but Santorini and Mykonos were my favorites. Read Less
Sail Date September 2018
This was our first cruise experience, and Celebrity did not disappoint. We arrived in Rome 5 days before sail date and explored all the city has to offer. We were travelling with friends and shared a private car (Blacklane) to the ... Read More
This was our first cruise experience, and Celebrity did not disappoint. We arrived in Rome 5 days before sail date and explored all the city has to offer. We were travelling with friends and shared a private car (Blacklane) to the embarkation port, arriving around noon. Embarkation went very, very smoothly - barely took 15 minutes to get through the line, get our Sea Pass and board the ship! We went to the Ocean View Café to have lunch until our room was ready. We had booked a room with a balcony, on deck 7. The room was clean, comfortable and efficient - the only downside was its proximity to the elevators, which meant we could hear a very muted "ding" whenever the elevator arrived. If I remember correctly, our luggage arrived before the muster drill; we were happy to unpack and organize all our clothes and there was plenty of room, between the closet, storage above the bed and 3 drawers below the tv. We asked for and received extra hangers. The ship is absolutely beautiful; hard to remember you're actually on a ship when you are strolling through the main areas! There is something for everyone ... louder bars, quieter bars, little nooks and crannies to sit and read in, a library, etc. The food in the cafeteria was quite good, many temptations but also many healthy choices. The food in the dining room was ok but not spectacular, and sometimes too salty. We were not overly impressed with the food in the Tuscan Grill, though our friends had a good experience there on a previous cruise. We were however quite impressed with the food at the Lawn Club, and also had an excellent meal at Murano's. It's possible that our impression of the food was tainted by an overall negative experience relating to food service. In virtually every venue from the cafeteria to Murano's and everything in between, we were consistently interrupted by wait staff who did not pause or say "excuse me" whenever they approached our table. We were even interrupted in the middle of a birthday toast! By the 3rd of 4th time my husband started pointing this out to wait staff, but as you have someone different every time, this did nothing to improve our experience. In retrospect, we should have gone to Guest Services with our complaint. This is clearly a flaw in Celebrity's training curriculum, and put a damper on an otherwise excellent experience. In addition to a smooth embarkation on day 1, getting on and off the ship at ports of call also went very smoothly, and disembarkation was just as smooth. Celebrity clearly has this down to a science. Can't comment on the entertainment as we didn't go to any of the shows (we're not show people), but the musicians in the lobby area on the various nights were good, and the 5-person jazz band in the bar just outside Michael's Club was quite good. Our favorite spot on the ship was the Sunset Bar on deck 15 - an ideal spot to be in when the ship leaves port. We found service there to be quite excellent and really liked being outside. What surprised us the most was the demographics on the ship - we are in the 50-60 age range and expected, from what we'd heard, that most guests would be in this demographic as well. My perception is that the majority were in the 65-80 age range and we saw very few guests younger than us. Overall, this was an excellent experience and I would have given it a 4.75 rating if that was possible. The only reason I did not give it a 5 is the irritation of the interrupting wait staff. Read Less
Sail Date September 2018
We decided to review our cruise as we truly appreciate others doing so. Thank you all. We chose this cruise for its itinerary not realizing this S class ship would be so wonderful. Booked a VIP tour with our travel agent Alberto at ... Read More
We decided to review our cruise as we truly appreciate others doing so. Thank you all. We chose this cruise for its itinerary not realizing this S class ship would be so wonderful. Booked a VIP tour with our travel agent Alberto at Online Vacation Center that included pre night hotel in Rome, air and transfers. Made it so easy and loved having few days in Rome again. Our journey on the Reflection was made so memorable by the crew. Everyone and we mean everyone was super friendly and helpful making this one of our favorite journeys. The ship itself although large is incredibly well laid out and easy to navigate. As we were in a Concierge Cabin embarkation was just minutes. Our cabin was lovely and its balcony was a bit larger than the others. Lots of storage and the closet was great. Our steward Dominic kept everything super clean. The bathroom was the biggest surprise as it was the largest we've had. We got a good workout walking to the elevators which we didn't mind at all. One tip is to bring strong magnetic hooks as the walls are magnetic. We use to hang hats etc and super handy. Just make sure they are strong magnets. We chose anytime dining and after meeting Alexio waited until a table for 2 was available in his area. Didn't know until afterwards that we could have set up a certain time for each night of the cruise. The food was great and we saw no need to eat in any of the specialty restaurants. We made a special effort to go to the shows and most were terrific. A male vocal group from Germany was onboard and other guests were invited to their afternoon show on sea day. What a gift. They were amazing. The ports were all fabulous and by the end of the journey we were exhausted. We didn't use the ship's excursions as we prefer small tours in the ports. Safe and happy travels fellow members! Read Less
Sail Date September 2018
This was our 2nd cruise on Reflection (plus a previous Mediterranean cruise on Equinox) & we love the Solstice class of ships. We found Reflection to be clean & updated, & it’s hard to beat the ports of call. We were in ... Read More
This was our 2nd cruise on Reflection (plus a previous Mediterranean cruise on Equinox) & we love the Solstice class of ships. We found Reflection to be clean & updated, & it’s hard to beat the ports of call. We were in Rome for 2 days pre-cruise, staying at a hidden gem called The Inn at the Roman Forum, minutes from the Colosseum & Forum. We highly recommend the Walks of Italy VIP Nighttime Colosseum with Underground Access if this fits into your schedule. Room: Concierge Class 1014, starboard side. We had great views of the port at nearly every stop. The room was quiet as well. Our steward Nevis was wonderful. We typically weren’t in the room around 3 when the daily appetizers were delivered, so we told him to discontinue that service. Food: we had select dining, but had made a 6:45 reservation for each evening. We enjoyed every meal in Opus....our theory is that it is better food than we’d be having at home, plus we don’t have to shop, prepare or clean up for it! Most nights we ate at Table 406 where Jose, Evan & Cajetan were wonderful & they truly worked as a team. The one night that the Opus menu didn’t call to us, we went to Qsine/Le Petite Chef where we thoroughly enjoyed the animation throughout dinner, as well as the filet mignon & lobster. We also looked forward to the daily treats from Al Bacio on 5. Oceanview was our daily breakfast stop & an occasional late lunch stop. Staff: the ship motto is “happy crew, happy cruise” & we found the staff to be so friendly. We seldom passed by a crew member that they didn’t acknowledge us with a “Good morning” or “Have a good day”. Bonus: being invited to the helipad for sail away from Santorini. Also really interesting was the galley tour on the first day at sea. Spa: just after embarkation I purchased the Persian Garden pass for $149, as we had a lot of OBC to spend. This was a daily stop for me after the hot tub. My husband made use of the sauna & large showers in the men’s changing room every day. Entertainment: we only went to the Broadway Show & silent disco one night. Between the long days ashore & the heat/humidity every day, we went to bed fairly early most nights. Cons: on our previous cruises we loved the Sunset Bar & were there daily for sail away. This is such a beautiful spot on the ship but it is ruined by the strong smell of cigar & cigarette smoke, which always drifted into the non smoking area. Celebrity needs to find a spot....away from the general population & specifically for cigar smoking. We were also charged for a drink here that we did not purchase (we had the beverage package). It took 2 trips to Guest Relations & about 36 hours to get this removed from our account. Embarkation/Debarkation: we were on board within 15 minutes of arriving at the ship. It’s always nice to be welcomed with champagne. We did walk off with our bags & were off the ship at 6:35am. Ports of Call Sicily: we did this on our own, using the HOHO bus (€10 pp). The bus arrived back to the square just at noon, as the clock was doing it’s little performance. This was our least favorite stop. However, the people we talked to that went to Taormina & Mt Etna loved it. Malta: we did a small (14) group tour with Amy Pace (Intensive Cultural Tour). We saw a lot of the island & learned the history. Our favorite stops were the Blue Grotto boat ride & Mdina. Mykonos: from the tender you can see the windmills. Great little town to explore. We ate lunch at Little Venice. Then spent an hour & a half trying to find a little shop that we had seen early in the morning, where we were going to buy a few things. Never did locate it. Rhodes: we did HOHO again (€12 pp) & then explored the walled city. Santorini: if possible, be on deck or your veranda for sail in....it is breathtaking. We were not about to climb the stairs or ride a donkey to the top, & weren’t keen on waiting in line for the cable car, so we pre-booked a small group tour called The Oia Experience with Olympic Traveller. Once off the tender, we boarded their boat to Oia, then went by small bus up to Oia. Our guide spent about 20 minutes pointing out the best spot for photos, then left us to explore on our own for about 2 hours. From there we went to a winery south of Fira, with amazing views of the caldera & our ship. We were dropped off in Fira, near the cable car about 2:45 & immediately got in line, as the line already had a few hundred people in it. But it moved faster than expected & we were back on the ship around 3:30. We did talk to a few people who saw the long cable car lines & decided to walk down the hill. Every one of them said less than halfway down they were regretting their choice, as the stairs were so slippery. Athens: another private 8 hr tour (6 of us) with Greece Tours. Our guide was excellent. After a short city tour, we went to the Acropolis which was amazing. Then to the Olympic stadium, with a long stop in the Plaka for lunch & a little shopping (our choice to stay longer here & skip Leviticus Hill & the changing of the guard), then on to the New Acropolis Museum. Naples: this was the only Celebrity Shore Excursion that we did.....a small group tour to Herculeanum. We had visited Pompeii previously & enjoyed seeing Herculeanum. But being a ship excursion, this was our most expensive ...& shortest....shore excursion. ** the ice cold towels & cold water were always a welcome sight when we’d return after a long, hot day in port. Transportation: we had booked transportation through Civitecchia Shuttle Express. Pickup from our hotel in Rome was scheduled at 9:30. At 8:45 our hotel reception received a call saying pickup wouldn’t be until 11am. I think they had overbooked, though we were just told “there was a problem at the port”. When our driver did arrive at 11, he stated “It’s not my fault” & then conveniently didn’t know any other English. From the ship to the airport, we had scheduled a 7am pick up, & our driver Claudio arrived right on time. He was very personable & explained a lot about the countryside/type of farming on our ride. We thought this was a fabulous cruise & wouldn’t hesitate to recommend it. Read Less
Sail Date August 2018
Firstly these are the things I liked about this cruise: -the cabins were large including the bathroom. They might not have won any interior design competitions but they were comfortable. -the ports visited were very good and we ... Read More
Firstly these are the things I liked about this cruise: -the cabins were large including the bathroom. They might not have won any interior design competitions but they were comfortable. -the ports visited were very good and we enjoyed all of the tours I arranged independently of the boat -the food overall was of good quality in the Opus restaurant and for afternoon tea and for some dinner choices in the 14th floor cafe -the serving staff in the restaurants and bars on board were smiling and helpful -the sunset bar at the back of the boat was one of our favourite areas on board and the martinis at the Martini bar were very good. -the gym was well equiped and large. -the iced towels and water that we were greeted with before we embarked back on the boat at each port of call. -Lunch at the Porch restaurant was well worth the additional fees. But, here are the things I really did not like and spoilt our cruise to some extent: -the check in desks in Rome were small and the whole atmosphere was chaotic and did not lend itself to a relaxed embarkation -we had free wifi and a drinks package which was not initially honoured by the ship and it took a few hours into the cruise before this could be sorted out, which was an unnecessary aggrevation. -the safety demonstration was awful. We had to watch a lame video which made a mockery of what should have been a serious safety briefing -we went for breakfast on the first day of the cruise at the Opus restaurant. The dinning room was only about 20 percent full but they insisted on shoving everyone into one corner of the dining room which did not make for a comfortable dining experience. The same thing happened on the second day so we stopped using the dinning room for breakfast for the remainder of the cruise, which was a shame as I normally enjoy sitting down for breakfast and having it served on holiday -one of the Food and Beverage managers for the Opus Restaurant was quite rude and acted in a belittling manner, but in fairness to the cruise line the maitre de called me back after recieving the feedback form and offered us not only his apologies but a free upgraded dining experience by way of apology which was much appreciated. -as fairly in experienced cruisers we did not realise that the water bottles in our cabins were not free of charge and were stunned to receive charges of over $100 on our final account. I think they should be clearly indicated as mini bar items on the bottles themselves and chargeable as such. -public areas that you would expect to be quiet such as the library, games area and reading area are located in the atrium so are not quiet at all. -music was played virtually everywhere on board and it was difficuly to escape from and it really wasn't our cup of tea, with the exception of some accustic music at the sunset bar and the violinist and cellist on board. -our bingo fiasco was one event which really spoilt one evening. We thought we would play bingo for a bit of fun with our daughters which at $49 a board did not seem that cheap to us. It included some raffle tickets. A big deal was made out of the draw, read out one number at a time until the $1,000 winner was announced. Turned out to be my husband, we were so excited not having won much before. At the end my husband went to claim his prize which was not the on board credit we were expecting but a certificate for $1,000 off our next cruise with Celebrity which as it can only be used directly with them is probably not worth anything when travel agents offer other incentives to get you to book. As my husband said afterwards he felt he had won a $1,000 and lost it all in the space of one evening. So would we travel with Celebrity Cruises again. In honesty if the prices was right and the ports of call were interesting, maybe, but the overall feeling that we felt about this cruise line is that it is a bit underhand in it's charging and constantly looking for ways to make you spend as much money as possible on board. I think we would look at a different cruise line next time. They certainly didn't do much to entice us to come back again. Read Less
Sail Date August 2018
Charter group cruise; and wanted to visit Mykonos etc. The ship was fine; compliments both to service, organization and especially the Buffet (great pastries in-particular). Criticism for the internet service; although staff were ... Read More
Charter group cruise; and wanted to visit Mykonos etc. The ship was fine; compliments both to service, organization and especially the Buffet (great pastries in-particular). Criticism for the internet service; although staff were somewhat understanding. Advertised as 'Fastest at Sea'; it certainly is not. Parent Company Royal Caribbean was faster and less overpriced (all are overpriced). Ship officer confided that ultimately this should be included and fast; indicating internet (WiFi) was their biggest 'compliant & biggest money maker'. As a stock market analyst who must upload at least 2 video reports on economics and market activity daily, I struggled with their system consistently; to the point of using land-based access when in Ports if possible. Downloading was 'fair'; uploading a 75 mb file for my market reports was almost impossible, as my U.S. Server would often 'time out'. The ship gave me a nominal credit; but honestly should not only have refunded the charge of $300. but paid me for my troubles; since the struggle to serve clients impeded enjoyment of the cruise quite frankly. Again; although I liked the ship overall; especially the indoor pool. 'Truth in Advertising' matters. That's where Royal Caribbean also slipped a bit. In 2017 on Allure I had truly fast internet. On the newer Harmony in 2018 it was much slower. Why? It appears RCL expanded the Zoom service to their entire fleet; but they all share bandwidth on the same satellite(s). It's not a question of how many passengers are using it on a Ship, but rather their failure to provision adequate bandwidth/backhaul to share among the ships in their fleet. If they spend the money for more capacity, fuller speeds should resume. In the meantime, I cannot cruise on a Celebrity ship unless they improve this Service. RCL overall is now barely better; but both (same company) can be elevated if RCL parent will spend the money to do so. I emphasize this as I do a couple cruises a year; but will shift the ships or take different types of holidays, if I cannot count on 'as advertised' high speed WiFi. Again otherwise loved Celebrity; and hope the EDGE has a better system; but if they depend on the same limited bandwidth among the Fleet, perhaps not? I would welcome a courtesy response (or consideration) from RCL due to the experience on Reflection. Also I do not know if the satellite services in the Med are inferior to what's available in the Carib. Read Less
Sail Date August 2018
I chose this cruise because of the places visited and I was not disappointed. I have now been spoilt as I don't think any other cruise will give me such wonderful places to visit. I loved Sicily and our trip to Mt Etna and Taormina, ... Read More
I chose this cruise because of the places visited and I was not disappointed. I have now been spoilt as I don't think any other cruise will give me such wonderful places to visit. I loved Sicily and our trip to Mt Etna and Taormina, and then explored the history of Malta and visited the old capital of Mdina. We had a beach day in Mykonos and did some shopping in beautiful Santorini. more History in Rhodes museums and then a tour on the hop on hop off bus through Athens ending at the beautiful new Acropolis Museum. It was hot and tiring but well worth it and I enjoyed exploring and keeping away form the long queues. We thought it was supposed to be a five star ship but there was little difference to Royal Caribbean which we are used to. We had an unfortunate start to the cruise with 'misprints' on our key card which the guest relations dealt with reluctantly and little grace. so we were disappointed to find the cabin was a little scruffy with less storage. The pillows were small and hard. We did however like the larger bathroom and shower. We were asked for feedback early on and to the crew's credit they did deal with some issues like replacing a very worn chair. My request to the special services made in advance was not met. I found it odd that there were no instructions or guidance in the cabin about the ship. There was no map. There was no explanation about using the TV and I only found out from other guests about using it to order breakfast by room service. It took a few days to find the films which were all new releases. Our cabin attendant was lovely and worked so hard. Always polite and willing to help. My daughter found it odd that bars closed so early especially when they still had customers. We did like the coffee station on floor 7 which was just outside our cabin. There were always plenty of sun beds, except on sea days when it got busy, and you could help yourself to towels. The food was excellent in the restaurant although a bit pretentious at times. The cafeteria always had plenty of choice although it was difficult to keep a table when on your own as dishes are cleared away very quickly. I never saw the entertainment in the theatre but I enjoyed taking part in the quizzes and my prizes at the end that you get for taking part. The sun shone all the time and we had a wonderful holiday but Celebrity did not live up to my expectations. Read Less
Sail Date August 2018
2nd time on this ship, did a Caribbean back in 2013 when she was new. After trying pretty much all cruise lines, I liked Celebrity the best. Still good, but they are definitely cutting some more corners from the last time we used them. ... Read More
2nd time on this ship, did a Caribbean back in 2013 when she was new. After trying pretty much all cruise lines, I liked Celebrity the best. Still good, but they are definitely cutting some more corners from the last time we used them. We sailed Aqua Class balcony. Ship was clean, and beautiful! Staff was great for the most part. Embarcation in Civitavecchia was very fast. Arrived at 1pm and were on board in less than 15 minutes. Cabin was ready. Our steward Sherwin did a fantastic job! The lawn is just a waste of space. Celebrity should look into better use for these areas! Enjoyed the Persian Gardens most days. Had some nice canapes delivered. Nice little treats... Blu dining was just OK, hit and miss menu. A few service problems 1st day breakfast which were pointed out to the maitre dee. The staff worked hard to make sure we were satisfied after that. Specialty dining: Qsine was a big disappointment! Loved the old small plated format, new deal is lame. Video projector on a plate is not really that interesting, and a fixed menu! Skip it! Tuscan Grille, just OK nothing really special. Nice view of the sun set by the transom windows. Murano: Awesome service, venue and food. Well worth it! Should of used our 3 meal package all in this joint! Beverages: Upgraded to premium package. Glad we did. Shout out to the Mast bar crew Iputu, Igung and Borris. Great service a lots of laughs with these characters! Spent a lot of time up in that area. Café al Bacio had great coffee and fast service! Activities were lacking. Not a lot for such a nice big ship. Entertainment: Lame or no music by the pool at times. Pick it up! Only caught a couple of shows. They were Ok. Loved the Freddie Mercury guy! Excursions: Booked everything off the ship. Much better deals. Hop on Hop off busses are a great way to get around! Itinerary was great! Arrived in Rome a day early to see some sights. Wish we would of arrived 2 days early! So much to see. Very busy cruise. Went to bed early a few nights after the sight seeing all day. Malta is very interesting, but the ship stopped on Sunday when most things are closed. Loved the ports in Greece. Mykonos was my favorite. Santorini is beautiful but too crowded! Loved Pompei! Amazing place. Read Less
Sail Date August 2018
The ship was lovely, didn't feel at all crowded (although got quite busy in the buffet restaurant at breakfast). Everything in the main areas seemed good quality and clean. I liked how there were different bars with different feels ... Read More
The ship was lovely, didn't feel at all crowded (although got quite busy in the buffet restaurant at breakfast). Everything in the main areas seemed good quality and clean. I liked how there were different bars with different feels (types of drinks, music/entertainment etc). I didn't like how 'gangs' of children roamed around the ship as if it was their private playground, running around, shouting at others, lounging over chairs in the quiet areas. Their parents were nowhere to be seen. I wouldn't go in school holidays again. I didn't go in the pool as it was overrun with children, the Jacuzzis too, but we did enjoy sitting on the level above the pool, and also on the top solstice deck, which was lovely and quiet. The indoor pool, which was adults only, was also quiet but we struggled to get beds/seats in there. We ate breakfast and lunch in the buffet restaurant, which had a good choice and the quality was also good (not outstanding though). We ate dinner in the main restaurant. We had flexible dining but managed to eat in the same area with the same staff every night, which we really enjoyed. The menus were varied and there was always something we wanted. The food was very good, also piping hot and tasty. The wait staff and sommelier were excellent, they worked so hard and were lovely to talk to. The food in the pool bar was OK, frozen burgers which didn't look very appetising, the hot dog tasted fine. We had the classic drinks package and upgraded to the premium package before we arrived but our cards hadn't been updated and had to queue for ages to get new cards so we could buy drinks. There was always plenty of choice for entertainment. We saw a couple of shows and thought the singers and dancers were very good. We also attended the silent disco in the main foyer which was a lot of fun! I just wish children were kept away, as it was supposed to be adults only. The 'nightclub' was OK but the DJ wasn't very amenable to playing requests - even though there was only a dozen people in there! The music in the bars was really nice. We enjoyed the classical duo and the jazz group. The martini bar was fun, especially when the bar tenders showed off their skills! We went on a 6-day cruise around the Mediterranean and enjoyed most of the ports. Naples wasn't that nice. We got an open top tour bus around the city, and after seeing it, I'm glad we didn't walk. We did a couple of shore excursions, which were very well organised and pretty good value for money. This is the second cruise we've taken, the first was with Holland America. I'd definitely go on another Celebrity cruise! Read Less
Sail Date August 2018
Chose this cruise for itinerary, plus no days at sea. Ship stylish and very clean. Conceriage class balcony room, really nice at the aft of the ship 11 floor, good views of destinations on sail away. Our cabin guy Green could not ... Read More
Chose this cruise for itinerary, plus no days at sea. Ship stylish and very clean. Conceriage class balcony room, really nice at the aft of the ship 11 floor, good views of destinations on sail away. Our cabin guy Green could not do enough for us, really looked after us. Dining=well the main cafeteria dining room you could of eaten there every night and been happy, but you had Opus restuarant as well and that was a step up again! Horas our main waiter was really excellent at what he does, remembering our names, what we ate last tme we visited etc, a real credit to the ship. All trips we went on really enjoyable, but the Highlight was Sorrento and Pompii trip, long day but so enjoyable at the same time, with a trip to a farm to watch mozzeralla making, etc then a lunch on there produce etc, tour through the coastal roads. walk round Sorrento and finally Pompii, A day to remember. Mum, dad and daughter of 20, we really enjoyed it, need to book again soon Read Less
Sail Date August 2018
This was my first cruise and celebrity didn't disappoint. The celebrity reflection was very clean and there was plenty to do on board. The main dining room Opus offered a good selection of beautifully cooked food and there was plenty ... Read More
This was my first cruise and celebrity didn't disappoint. The celebrity reflection was very clean and there was plenty to do on board. The main dining room Opus offered a good selection of beautifully cooked food and there was plenty of choice for our daughter who is Coeliac and has special dietary requirements in both Opus and the ocean view cafe. Our waiter Philip was fantastic even taking time to make animals out napkins for my daughters and show us tricks every meal. In fact the whole team on Reflection were fantastic. Our room attendant Edwin was extremely helpful and helped make our stay very comfortable. There are many different bars and restaurants to choose from our favourite was the sunset bar. As well as beautiful views it's a designated smoking area, but we found it did get very busy at certain times. I would definitely recommend a drink package - we went for the classic package which included most standard beverages and some cocktails - plenty of choice. We will definitely be looking to travel with Celebrity again. Read Less
Sail Date August 2018
We picked this cruise because of the ports especially La Spezia as we wanted to go to Cinque Terre and also the price. Ship embarkation was well organized and quick. Cabin was inside guarantee and was on deck 8 front and was ... Read More
We picked this cruise because of the ports especially La Spezia as we wanted to go to Cinque Terre and also the price. Ship embarkation was well organized and quick. Cabin was inside guarantee and was on deck 8 front and was spacious lots of storageand larger bathroom also with lots of cupboards. It was a long walk to main dining room. Dining only did main dining room which we had fixed time to eat 6:15pm but table wasstuck under stairway but quieter area than other tables.Food was okay lobster one night but it was tough. Every night they had salmon, chicken or one other item standard. Appetizerswere okay had scrimp cocktails most nights. Desserts were mostly very rich and didn't find them that great. Main buffet ate lunch and breakfast there good variety. Did breakfast once in main dining room but mostly egg dishes or pancakes no variety.Did not do any speciality restaurants as they were expensive. Entertainment was lacking only one night with good production last night. Had areas roped off in the theater for only certain people which didn't make you feel welcome. Did this in some dining rooms you couldn't use at all. Activities were almost non existent nothing on pool area except screaming kids and a band that played for 40 minutes who couldn't sing and weren't very good. Quiet pool was too cold to sit in with air conditioning. Steward for cabin was outstanding. Disembarkation was very well organized was off in 5 minutes as we had our own luggage. Did not do any ship excursions. Civitavecchia port took Roma Cabs from airport very effecient as plane was 3 hours late and they were there. Stayed at Hotel Traino comes with breakfast and free shuttle to ship. LaSpezia took cab then train to Cinque Terre bought ticket for Cinque Terre online unlimited use for 13Euro for senior. Nice(Villefranche) tendered port very effecient went right off onto shuttle boat coming and going. Took local train to Nice then hop on hop off bus but should have taken the hop on hop off bus from port stops at castle entrance right at port Villefranche. Ajaccio, Corsia walked around town Cagiliari, Sardina took Petit Train or 9Euro went up and down narrow streets plus checked out local market Naples wanted to go to island of Capri but arrived in port at 9am and couldn't get off ship till 9:30am and calling for thunderstorms so didn't go on high speed ferry. We did the hop off hop on bus around Naples did the red route downtown area and also the blue route which was along the coast. It cost 23Euros. Rome took an extra day after cruise stayed at Hotel Ariston gave us a free upgradeand walked to train station to catch hop on hop off bus took the green line one but not a good tour stops were no where near the sites. Took bus to airport left from train station and was $6.90Euro. Ship was spotless even had lawn on the upper deck. I travelled with my husband and he didn't really enjoy Celebrity cruise line probably wouldn't book with Celebrity again. Read Less
Sail Date August 2018
This was a sampling first time experience for us after hearing from regular cruising family and friends that we are missing out on a new experience. It’s taken nearly 30 years for my wife and I to take the plunge, (not literally). ... Read More
This was a sampling first time experience for us after hearing from regular cruising family and friends that we are missing out on a new experience. It’s taken nearly 30 years for my wife and I to take the plunge, (not literally). What better way to start than a 6 day trip around the Amalfi coast, stopping off at a different port every day. On board this floating hotel equipped with an array of fine dining with a choice of different eateries serving the best food catering for everyone’s needs, amazing entertainment through the day and night and not forgetting the wonderful staff who look after your every needs, there was absolutely nothing to complain about. Our cabin, although small but equipped with a balcony, was exceptionally clean and kept tidy by the wonderful Calvin. From embarkation to disembarking, there was nothing to fault about our first time experience on the seas. Would we do it again, in a blink of an eyelid. Well done Celebrity Cruises. See you again. Read Less
Sail Date August 2018
We last sailed on Reflection five years ago so knew what to expect and we had done the Italy and Greek islands itinerary a few times before. Malta was the exception and one of the reasons why we went back to Celebrity instead of our ... Read More
We last sailed on Reflection five years ago so knew what to expect and we had done the Italy and Greek islands itinerary a few times before. Malta was the exception and one of the reasons why we went back to Celebrity instead of our preferred line Princess. We were pleased to find the ship in very good condition as it was relatively new when we first cruised aboard it. The officers and crew we met were all very friendly and seemed to be happy in their work. We were assigned “Select” dining, so once on board we requested second sitting on a table of eight. The first night we booked into the Murano restaurant and had an excellent meal in very nice surroundings. Our request for second sitting was honoured the next day and we ate in the MDR for the rest of the cruise with two other couples. Whilst the meals we had were sometimes not great our table companions were a pleasure. Food is a subjective topic but I like mine hot and unfortunately it wasn’t. Our table waiter picked up on my disappointment and impressed me by ensuring subsequent meals were as hot as possible. I was also impressed with the variety of desserts in the Ocean View buffet restaurant and the food choices were also very wide. Unfortunately again for me the hot foods were just not hot enough and even the heated up pasta from the pasta bar was let down by the luke warm sauces poured onto it. Needless to say I didn’t bother much with the buffet food. I did however visit the Mast Grill everyday as the cheese burgers were to my surprise excellent. I had always rated the Princess burgers as superior to Celebrity’s, but that has now changed. As the ship had over 600 kids aboard the age range of passengers was very wide. This for us was preferable to being on a ship full of coffin dodgers. The onboard activities were therefore well attended and fun to be a part of. The highlights being the silent discos and the Sky Lounge late at night was always buzzing. Lewis the CD and Nacho the activities manager energised the evening activities and deserve a mention. Nacho’s dances lessons on the sea days were really good too. Comparing Celebrity with Princess is not easy as they both offer similar standards of food, service, and levels of luxury. Where Princess score for us is the evening entertainment. We enjoy ballroom/Latin dancing and the Princess ships have more floor space compared with Celebrity. The atriums on “Royal” class Princess ships make the foyers on the “Solstice” class ships pathetic by comparison. Celebrity’s Martini bar becomes the hub of nightlife once the live band leaves the foyer, but it just never had the same vibe you find in the “Crooners” bar on Princess. We could see no difference between the cruise lines however when it came to dressing up for the Chic/Formal nights. Being a European cruise with a variety of nationalities on board there were definitely more people “glamming” themselves up. Even on casual attire nights people looked smart, with guys still in shorts looking a bit out of place. Having the alcoholic drinks package included in the cruise price was ideal for us and for a further £84.94 I upgraded mine to the premium package so I could enjoy my favourite beer, Peroni. We certainly made the most of our packages particularly in Café al Bacio but I doubt if I would upgrade again. I will just pay the difference on any premium beers and cocktails etc instead. Other than the Martini bar, our next most frequented bar was the Sunset bar at the back. For sail-a-ways it was extremely busy and therefore not as relaxing a place to be as Celebrity would have you believe. Even the solo guitarist/singer was drowned out by the noise at peak time. Whilst the lawns surrounding it look inviting they are not used and seat space is therefore limited particularly if you wish to avoid the smokers on the port side. The addition of a TV screen over the main lawn was worthy and for watching the Golf Open ideal but compared with the Princess TV screens it was tiny. Being close to the Lawn Club grill made it almost redundant as the volume had to be limited due to the restaurant’s proximity. The sound and visual effect you get from the huge screens on “Royal” class Princess ships is awesome however. As expected with the number of kids on board the outdoor pools were packed, and sun beds crammed in around them. We however, prefer the quietness and civility of the Solstice deck and finding free sun beds, even on sea days, was possible with some searching. Whilst we liked this area it was slightly inferior to the adult only “Retreat” area found on Princess ships. Overall, it was another great cruise. The only failing being that ten days was too short. We would certainly recommend Celebrity for anyone who has not tried them before. If however we were to choose between a Celebrity “Solstice” class ship and Princess “Royal” class ship on a cruise with the same itinerary and price we would pick Princess. Read Less
Sail Date July 2018
We chose this cruise to celebrate our 50th anniversary and introduce our kids and grandkids to their Italian and Greek heritage first hand. They were all impressed with the quality of the service and food, the comfort of their stateroom, ... Read More
We chose this cruise to celebrate our 50th anniversary and introduce our kids and grandkids to their Italian and Greek heritage first hand. They were all impressed with the quality of the service and food, the comfort of their stateroom, and were excited to see the sights which, until then, they had only read about or seen in movies and on TV. Our kids and our grandkids, even the younger ones, thoroughly enjoyed the Silent Disco. The younger ones found the sight of all those people "dancing" in different styles with no music playing. Our kids loved the veranda staterooms we booked for them, loved enjoy coffee in the morning on it and watching sunsets from it in the evening. The children (and the rest of us) were impressed by the size of the interior staterooms we booked for fhem. They all, especially the younger ones who were paid special attention by our waiters, were impressed by the service we received in the MDR. David and his staff made us all feel as if we were the most important VIPs on the ship. Read Less
Sail Date July 2018
Our first cruise experience, we were looking for a relaxing holiday, excellent food, an interesting itinerary, activities to keep our 14 year old son happy, and a great way to celebrate our 20th wedding anniversary. The ship is amazing! ... Read More
Our first cruise experience, we were looking for a relaxing holiday, excellent food, an interesting itinerary, activities to keep our 14 year old son happy, and a great way to celebrate our 20th wedding anniversary. The ship is amazing! The service from all staff was fabulous in t e staeroom, dining room, bars and security. If only Guest Relations were as good! We had a small problem with pre-paid drinks packages, reported it to GR who promised to look into it nad get back to us, which tney didn’t and it was only resolved when I emailed our cruise concierge atCelebrity’s UK booking line who confirmed we were right and contacted the ship. My son had a great time at Teen Club and met some good friends. He also loved tho food and we felt tne shop was a safe place for him to explore on his own. The food in MDR, Mast Grill and Ocean View was superb! Qsine was a lovely novelty experience we all enjoyed. The on board musicians and the resident band were good. Indeed, I am not sure what the guest artistes would have done without them as they certainly bailed them out on more than one occasion. The guest artistes were fairly mediocre and there could have been variety or a few Broadway shows. The ABBA sing along was great but stopped after just 45 mins when people were really starting to enjoy themselves. All in all disappointing. We had an Oceanview Stateroom and were very pleasantly surprised with the space and facilites. Onboard, it does feel that Celebrity are trying to bleed every last buck out of you! Gratuities, extras, restaurants, spa, very expensive shops, accupuncture etc. all very highly priced and far less expensive at home. Shore excursions were also very expensive and we found that we could see the same things for far less on our own or with the hop on buses. Disembarkation was very well organised, but embarkation at Rome was chaotic! Not at all organised and many people were waiting long time in very hot weather begire getting on a bus to check in. Luggage check in was also chaotic. No clear instructions whete to keave luggage and very busy. Disappointed not to see captain and senior crew mingling with guests but maybe they only spoke to Captains Club? Disapoointed that nobody mentioned our anniversary or even offered us a free glass of champers, even though we told the cruise cincierge at time of booking and she said they usually organise a celebration. Although on our last day I read somewhere that we could have paid for a cake ourselves at some point. Seems a bit mean and not really first class service to encourage customers to return. Read Less
Sail Date July 2018
Celebrity recommended by relative. Dates matched our holiday window. Itinerary was exactly what we wanted. The reality exceeded our best expectations. From airport to ship and return was expertly handled. Luggage taken from us at ... Read More
Celebrity recommended by relative. Dates matched our holiday window. Itinerary was exactly what we wanted. The reality exceeded our best expectations. From airport to ship and return was expertly handled. Luggage taken from us at airport and appeared in our stateroom without any effort on our part!. Every moment we spent on board this luxurious floating palace was delightful. Our concierge stateroom was superb for the three adults involved, self, wife and adult daughter, with a balcony that we spent most late evenings on watching the sea below us sipping our champagne. Faciltities excellent. Valeting of room was superb. Collin was a lovely person and he kept our room immaculate. Lovely extras like fruit, canapes in the afternoon, chocolate on the pillow at turndown time. Stateroomsa at the back are really worth thinking about. Superb panoramic view of the sea and places we have just visited. Big balconies. The entertainment on board was terrific. Far more than we could ever manage to cover, but we did our best. Theatre shows were superb. Dancing in the moonlight on top deck till the wee hours was fun. So many places to eat, but we stuck to the Opus. Couldn't have been better and our waiters, Jose and Aresh, were charming, helpful and attentive. Sommelier was also great. The food was magnificent, with a huge selection that would do justice to the best of onshore establishments. We loved our time on board. Huge selection of shore excursions. We booked ours in advance, but changed one during the voyage. All were good with one exception. Athens panoramic coach tour. Guide was obsessed with taking us to shops." I know you all love shopping". Quick view of the Parthenon from gardens below then a shop that made name tags in Greek writing, then a tour of the centre and a longer visit to a shop. She also gave us all a row for being asleep. Basically we had turned off. The rest were fine.Knowledgeable guides with a sense of humour and very attentive. I have been praising the holiday since we got off the ship and will go back as soon as we get enough pennies in the savings jar again. It is an expensive holiday, but you realise why once you have experienced it. Read Less
Sail Date July 2018
This was return to the Reflection for us, and a first time for our friends. We had also booked Aqua Class cabins for the first time, so were excited to see if the experience lived up to everything we had been told it would be. We had ... Read More
This was return to the Reflection for us, and a first time for our friends. We had also booked Aqua Class cabins for the first time, so were excited to see if the experience lived up to everything we had been told it would be. We had travelled straight from the airport to the ship, in an independent transfer. Arrival at the port and embarkation was well organised, with no real lines and it was very very speedy. The ship is beautiful, with familiar features from the other Solstice Class ships, but with a redesigned top deck to accommodate more cabins. There were lots (600+) under 21's onboard, which given that this was a summer holidays cruise probably shouldn't have been as much of a surprise as it was, but most of the time the ship felt very quiet, especially on an evening. I have never seen the Martini bar so quiet which was great, but there were areas (The Retreat most notably) which seemed to attract big groups of teenagers, to the exclusion of other passengers. Our Aqua Class cabin was nice, but compared to a Concierge cabin wasn't really any different. The shower was fancier, but I don't know that it was really any better on the whole. It was nice to have access to the Persian Garden, which is larger on this ship than the other Solstice Class ships. One of the main attractions for people booking Aqua is Blu, the restaurant primarily for Aqua Class guests. We had been told that it was very much like a speciality restaurant. We ended up eating here twice on an evening, and booked speciality dining for the rest of our meals. Blu was lovely, the team were friendly and helpful, and the food was nice, but I have to say I was a little underwhelmed. I think this was probably due to people raving about the experience, and me expecting too much! Speciality dining was as always excellent. Lawn Club Grill was especially good, and the Mediterranean night that they held was particularly great. The other exceptional experience was Le Petit Chef. I loved Qsine, and was sad that Le Petit Chef has completely taken over on Reflection, but it is a fun night, with good food, and you have to eat here! The entertainment was probably the most disappointing aspect of the trip. With the exception of The Flyrights, every show was disappointing. The production shows were tired, apart from Euphoria, which was really good. The ports were lovely, all of them busy, but beautiful. All in all, a great cruise! Read Less
Sail Date July 2018
Was told good value for money how wrong ,on arrival herded into cattle shed total chaos ,herds of unsupervised children running around ship ,rip off shore exscursions ,food in fine dining well below par ,tried to squeeze every extra dollar ... Read More
Was told good value for money how wrong ,on arrival herded into cattle shed total chaos ,herds of unsupervised children running around ship ,rip off shore exscursions ,food in fine dining well below par ,tried to squeeze every extra dollar out of you , made up charges which had to spend time to get reimbursed,entertainment seen better at holiday camps ,senior staff admonishing general staff in front of passengers these people work hard and do not deserve to be treated in this manner.The beer on board was not a good brand ,when you asked for gin and tonic you would get gin and soda this happened daily .The upper deck it was impossible to access a sun lounger so had to go down to smokers deck to sun bath on deck five .For the amount of money this cruise cost l felt it was a rip off ,maybe my expectations were to high ,but this has made me think twice before cruising again . Read Less
Sail Date June 2018
We chose this ship mainly for the itinerary, and we had heard celebrity cruises was one of the best. This was our third cruise and to be honest the worst entertainment out of them all. There was only one band playing everywhere who had a ... Read More
We chose this ship mainly for the itinerary, and we had heard celebrity cruises was one of the best. This was our third cruise and to be honest the worst entertainment out of them all. There was only one band playing everywhere who had a weak singer, and a solo acoustic singer who was a bit depressing! The shows were done by their own team, average. No sail away party or announcements at all. The food was good if you upgraded, you was hounded for the first few days to pay for them like double glazing salesmen! In peak times the queue at the bars was long, you could wait 20mins regularly. We had a balcony cabin, pretty much as same as we had had before. On sea days there was a severe lack of sunbeds, you had to get on one by 8am and if you left it for 30mins it was taken away from you and given to someone who had just got up. We had to have breakfast and lunch one at a time on these days to keep the sunbeds. Surely the cruise line can stretch to a few more beds to solve this issue?? The staff were all happy and worked hard, the buffet restaurant had a great choice and the ship was very nice. Read Less
Sail Date June 2018
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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