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23 Celebrity Reflection Cruises for the Disabled Cruise Reviews

We wanted to end up in Dublin as one of us has a relative there and wanted to visited . We had not seen them in about 9 years. The cruise itself was excellent. Progressive Trivia was a big draw. We finished in the middle of the pack ... Read More
We wanted to end up in Dublin as one of us has a relative there and wanted to visited . We had not seen them in about 9 years. The cruise itself was excellent. Progressive Trivia was a big draw. We finished in the middle of the pack but made some good, new friends. George Latrou was the captain and Simon Akinwolere was the cruise director. Both were excellent as was the entertainment and the amount of acivities. The staff service was particularly excellent. We started with early dining but found it too early plus we didn't like the location of our table. We switched to Anytime dining and found it to be a great decision. Our waiters were fighting over us to wait on us. The orgnization of the crew staffing Anytime Dining was impressive. They communicated with the Matre'd as to when used tables were reset and available for new diners. Very impressive and a great plus for us. Read Less
Sail Date April 2019
We enjoyed everything about this cruise. The staff were amazing, ports were fun and the ship was beautiful. We had wonderful weather and we found all the ports very easy to navigate. We opted to do beach trips on our own and even ... Read More
We enjoyed everything about this cruise. The staff were amazing, ports were fun and the ship was beautiful. We had wonderful weather and we found all the ports very easy to navigate. We opted to do beach trips on our own and even though our son is in a wheelchair we found the taxis in each destination very easy to use. Our accessible cabin was very roomy and our stateroom attendant Nike was so efficient and accommodating. He made lots of fun towel animals for our son and left us beach towels each night on port days which was so helpful. The food on the ship was superb - for the entire cruise we chose to have a meal in the main dining room Opus and then the next night we would go to a speciality dining restaurant. In Opus our waiters Agus and Charles were fabulous, so quick, kind and smiley. All the speciality restaurants were great too - Qsine was a lot of fun, food in Tuscan was very good and Murano was up to scratch too but our favourite was the lawn club (thank you Goran). Ocean view was always clean with lots of choice. Buddi at breakfast time was such a delight and so kind to our son. We found the classic drinks package more than adequate and there wasn’t any problem getting a drink around the pool in the afternoon. We participated in some of the family activities hosted by the kids club and my son really enjoyed them. Patti and her team were so lovely and friendly. Noah loved meeting the Easter bunny at the Easter carnival and water games were a lot of fun, Entertainment was geared more to the adults than the children but we loved the production shows - Elysium was just amazing! We also had a lot of fun going to game shows hosted by Stephen (great tache) and Peter and we enjoyed listening to live music around the pool. My son really enjoyed the silent disco which was a new experience for me too! The staff in the shops were lovely. The ladies in Tiffany & Co were very helpful and Sergio in the art gallery was so sweet. The only negatives I can think of is that they could have done with cranking the air con up in the gym and we had problems initially with getting the Californian Chardonnay in Opus on our first night but other than that it was perfect. We met lots of lovely, kind people on the ship and we would love to go on another celebrity cruise in the future. Read Less
Sail Date April 2019
We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our ... Read More
We went on our first cruise to celebrate my 50th Birthday and wow, we were super impressed by Celebrity and were told by many cruise addicts, once aboard, that we had selected by far and away the best line and a great ship. Our concierge class cabin 1210, was excellent, with very comfortable bed and plenty of storage space for clothes, cases and other items. The balcony was excellent, with very comfortable loungers with foot stools. The ship itself (Reflection) is in excellent condition, very well maintained to high standards, it is clean, bright and safe. The crew, were all excellent, friendly, attentive and professional, our cabin steward, was amazing and took care of everything we wished for. Entertainment was very good, albeit 'toned' down somewhat, in particular the comedians, for a family audience. We were impressed with the overall ambience of the ship, with pretty much everyone onboard, being super friendly, polite and considerate of everybody around them. No louts, loudmouths or intimidating groups - which we were very pleased about. We went on a number of excursions, including Snorkel and Kayak, Mount Gay rum tour (I am a big fan and it was great), beach tours and plenty more. All was well organised, safe and stress free. All in all, this was a fantastic first cruise experience, which I can highly recommend to anyone who is not so sure it is for them. Read Less
Sail Date March 2019
As we book our winter getaway in January we have learned from previous cruises that it's vital we choose an itinerary that goes down to the Southern Caribbean - the East/West itineraries in January may not be hot enough. This January ... Read More
As we book our winter getaway in January we have learned from previous cruises that it's vital we choose an itinerary that goes down to the Southern Caribbean - the East/West itineraries in January may not be hot enough. This January 4th 2019 Reflection was perfect - the weather was hot starting in Fort Lauderdale and continued for every island. Embarkation in Fort Lauderdale was easy - we were in Terminal #25 that is the new Celebrity terminal. We like this itinerary as it lets you relax immediately once you board with 2 sea days, then 5 ports, then a sea day, then 3 ports (Aruba Bonaire Curacao) and 2 days at sea to relax for the journey home. Celebrity is our favourite cruise line and Reflection is my favourite ship in the fleet. Celebrity provides a level of "modern luxury" that can't be matched with other cruise lines while still providing the casual atmosphere of cruising (not the country club feel of luxury lines). The entertainment on Celebrity has increased dramatically the past 2 years which makes me happy. The crew from the Captain on down to every person cleaning were amazing - always friendly, always professional and always willing to fix any issues. We always choose Celebrity Select Dinning and we make reservations in advance - we were a group of 6 so this was necessary. We arrived @ 6:30 and our table for 6 was always ready for us. Some may want more flexibility - not knowing what time they will eat everyday but that flexibility may mean you wait in line. All the food was amazing including Oceanview, MDR, Tuscan, Murano and our new favourite Lawn Grill. The food was great in Le Petit Chef but I wasn't a fan of the 3D concept - it doesn't enable tablemates to talk (must be quiet) and I felt pushed out at the end with the "goodbye" animation. This was a great cruise. I strongly recommend any 14-night itinerary - I wish Celebrity would offer more 14-night cruises. Read Less
Sail Date January 2019
This was return to the Reflection for us, and a first time for our friends. We had also booked Aqua Class cabins for the first time, so were excited to see if the experience lived up to everything we had been told it would be. We had ... Read More
This was return to the Reflection for us, and a first time for our friends. We had also booked Aqua Class cabins for the first time, so were excited to see if the experience lived up to everything we had been told it would be. We had travelled straight from the airport to the ship, in an independent transfer. Arrival at the port and embarkation was well organised, with no real lines and it was very very speedy. The ship is beautiful, with familiar features from the other Solstice Class ships, but with a redesigned top deck to accommodate more cabins. There were lots (600+) under 21's onboard, which given that this was a summer holidays cruise probably shouldn't have been as much of a surprise as it was, but most of the time the ship felt very quiet, especially on an evening. I have never seen the Martini bar so quiet which was great, but there were areas (The Retreat most notably) which seemed to attract big groups of teenagers, to the exclusion of other passengers. Our Aqua Class cabin was nice, but compared to a Concierge cabin wasn't really any different. The shower was fancier, but I don't know that it was really any better on the whole. It was nice to have access to the Persian Garden, which is larger on this ship than the other Solstice Class ships. One of the main attractions for people booking Aqua is Blu, the restaurant primarily for Aqua Class guests. We had been told that it was very much like a speciality restaurant. We ended up eating here twice on an evening, and booked speciality dining for the rest of our meals. Blu was lovely, the team were friendly and helpful, and the food was nice, but I have to say I was a little underwhelmed. I think this was probably due to people raving about the experience, and me expecting too much! Speciality dining was as always excellent. Lawn Club Grill was especially good, and the Mediterranean night that they held was particularly great. The other exceptional experience was Le Petit Chef. I loved Qsine, and was sad that Le Petit Chef has completely taken over on Reflection, but it is a fun night, with good food, and you have to eat here! The entertainment was probably the most disappointing aspect of the trip. With the exception of The Flyrights, every show was disappointing. The production shows were tired, apart from Euphoria, which was really good. The ports were lovely, all of them busy, but beautiful. All in all, a great cruise! Read Less
Sail Date July 2018
Great main dining room - cafeteria always too crowded with unappetizing food- restrictive times for eating other than cafeteria which closes at 10:00 - some shows great, other boring. Ship is like a refrigerator. Cabin stewart was the ... Read More
Great main dining room - cafeteria always too crowded with unappetizing food- restrictive times for eating other than cafeteria which closes at 10:00 - some shows great, other boring. Ship is like a refrigerator. Cabin stewart was the worst i have ever experienced. He was lazy and arrogant. Everything we requested, (ice) was usually ignored. He didn't make up room when we would be gone for hours. I have never experienced a cabin stewart so bad. Other travelers said they had great cabin stewarts. Staff seemed the most uneven of any cruise line-some great, others poor. Descriptions on shore excursions were not accurate. I booked an excursion for 12:45 the following day for pisa at 11:00 and when i returned to the cabin at 3:00, there was a message it had been changed to 8:30. Ship and cabin are attactive. I am undecided if i would travel on celebrity again. Read Less
Sail Date May 2017
Food in all areas fantastic plenty of officers on show ensuring all was in order, dress of all staff very smart. Well looked after loved the ship, big thanks to guest relations manager Julie Sherrington was so helpful and friendly so ... Read More
Food in all areas fantastic plenty of officers on show ensuring all was in order, dress of all staff very smart. Well looked after loved the ship, big thanks to guest relations manager Julie Sherrington was so helpful and friendly so looked forward to her company she is a star. Everyone should try Qusine for a dining treat every time we go it gets better, and Muranos for a gastronomic treat. The cabin was well cared for by our cabin Steward and was of a great standard ensuring a great stay. The ports were very good and plenty of time was given to enjoy them. The ships cleanliness was excellent and all places looked there best at all times, the captains club was a lovely place to enjoy good company and a few drinks with other captains club members. The overall cruise was memorable thanks to all the staff on board Read Less
Sail Date April 2017
This is our 37th cruise. Overall Celebrity delivers the best for the money. This was a New Years cruise for our family of 8. Everybody did their own thing but when it came to food we were all together. Sure there are always some complaints ... Read More
This is our 37th cruise. Overall Celebrity delivers the best for the money. This was a New Years cruise for our family of 8. Everybody did their own thing but when it came to food we were all together. Sure there are always some complaints on every cruise but, the thing that sets Celebrity apart from much of its competition is that they listen and then they fix, they are always trying to improve their product. They make it hard for me not to rebook. So if Hawaii is where I want to go, I have to book HAL or Princess. I wish your ships went everywhere. I never liked having to where a tuxedo on formal night. They changed it to dark suit, and now they changed it again to evening chic, however you define it. I like that. I remember that the time when the melons they served, were under ripe and hard as wood. It tasted that way too. So they did something about it and today I enjoy the ripest sweetest delicious melon and pineapple. Bravo Celebrity. Now I want to find a way to enjoy fresh berries and cherries as I do at home. I realise they have a budget which limits what they can offer but I hope they find a way. Ever crew member was pleasant and accommodating. No one ever said "NO". The towels in the changing room are much too small for a full size man. I like the ones that cover the lounge chairs better. The entertainment that I saw was excellent. Comedians, Tenors of rock and Filharmonic. The specialty restaurants Qsine and the grill on the lawn were fantastic. The sushi restaurant I found not very memorable but not bad either. We had an accessible cabin which was very well planned. My wife rented a scooter from an outside company and it did not work. I couldn't believe that they had a spare one on board for her to use. The guest relations people took control of the situation and the new scooter was delivered right away. I have Elite level Captain's club. The one perk that has declined in my opinion is the continental breakfast. Its still great quality and service, but I preferred when the smoothies and the coffees were custom made in front of you and the visual effect of the beautiful buffet. Thank you Celebrity. Keep up the great job you are doing. Read Less
Sail Date December 2016
We chose this cruise for the Demi Lovato concert which ended up being the only disappointment of the cruise. Demi was amazing but we booked months in advance to get VIP and meet & greet tickets and were excluded from the meet & ... Read More
We chose this cruise for the Demi Lovato concert which ended up being the only disappointment of the cruise. Demi was amazing but we booked months in advance to get VIP and meet & greet tickets and were excluded from the meet & greet. Very misleading and disappointing for all the money spent. The ship itself was incredible and the staff were amazing, especially our waiter Onofre. We had an accessible cabin which was spacious and comfortable for three people and a scooter. The food in the dining room was wonderful and the buffet was okay. The excursions were well organized and very enjoyable. We would do the Sail and Snorkel again! The entertainment crew were so talented and the shows were unforgettable. We really loved Elysium and the Tenors of Rock! We also enjoyed the sales on board toward the end of the cruise. My 16yr old daughter loved the Sr, Teen activities and made some great friends on board. Looking forward to another cruise on The Reflection in 2018! Read Less
Sail Date December 2016
We chose this cruise because we were loyal Crystal cruisers & since Crystal went all inclusive, we've been trying to fine another line which offers exceptional service & a great experience yet gives its passengers choices. I ... Read More
We chose this cruise because we were loyal Crystal cruisers & since Crystal went all inclusive, we've been trying to fine another line which offers exceptional service & a great experience yet gives its passengers choices. I think we found it on this cruise. Embarkation from Civitavecchia went very smoothly. Our cabin was ready & it was spotless. We chose Aqua class & that HansGroh shower head was a real treat. Other than that, my husband never used the Persian Garden. I did several times & enjoyed it thoroughly. We also enjoyed eating in Blu because it was more intimate, the service was better & we were always seated immediately. Our waiter, Emmanuele, was very attentive.The food in the Ocean View cafe was consistently very good & no one can complain about the lack of variety. I ate a large fresh salad for lunch and DH grazed. He loved the dessert table & is now going through withdrawal. Our cabin steward, Dennis, was the best we've ever had, bar none. His uncanny ability to predict our needs & deliver was perfect. I've never said that about anyone but Dennis really went beyond to please us. As we were 7 days at sea, there was always something going on around the ship. People were never bored. I teamed up with 3 ladies and we played Mah Jong everyday. DH joined a trivia team. The ship's interior design was very pretty & it was easy to get around it. Also, there were always lounges available poolside so no need for reserving. The AT THE PODIUM program featured many good speakers. Now for the things we found bothersome: CANYON RANCH SPA: Proceed with caution! I mean you should know EXACTLY what you're being charged for a service before you book. I was unaware that there was a 1:00 deadline on discounted prices on port days, so when I got charged the full price, I complained. Fortunately the manager kindly adjusted the price for me. My friends & I found the front desk ladies cold, unapproachable & not very helpful. These girls must think that we passengers don't talk to each other. One lady complained because she wanted her hairstyle sprayed so it would stay & the stylist refused to do so stating, "I do not use hairspray." Really??? I did receive a very nice facial from Natalie but I will not visit the spa again because I heard many complaints from other women. I consider myself very lucky & believe I will quit while I'm ahead. NICKEL & DIMING: This was a constant complaint from veteran Celebrity cruisers that Celebrity has begun charging for minor things which they never charged for in the past. Such things as bottled water & caffe americano now carry a charge. So I began asking if there was a charge before I took/ordered something. REFLECTION PRODUCTION COMPANY: DH & others complained that the singers sung too loudly & were not understandable. Also, the storylines on many of the productions was laughably flimsy. MAXX was awful, ELYSIUM was crazy but the costumes were nice and the last, BROKEN STRINGS, was pretty good. The other entertainers were good, esp. Tenors of Rock. OMG! We wouldn't let them off the stage. SPECIALTY RESTAURANTS: Italian Grille We got seated by a window. Our appetizers were delicious but I ordered the 16 oz. ribeye medium & got it very well done. Also DH said his fish wasn't good at all. We did not send them back because we were pressed for time but were so disappointed that we canceled reservations for Murano. In my humble opinion, not worth the premium cover charged. Overall, this was a very good voyage and we had a wonderful time. We would do it again in a minute. Read Less
Sail Date October 2016
It offered vgood value, we had a veranda room which was excellent, with great views of the coastlines as the boat cruised its way thru calm waters all the way. The food was excellent, we only used the buffet & the restaraunt not the ... Read More
It offered vgood value, we had a veranda room which was excellent, with great views of the coastlines as the boat cruised its way thru calm waters all the way. The food was excellent, we only used the buffet & the restaraunt not the specialty restaurants, the entertainment was good to very good, as we were leg weary after day visits not looking for extra activities at night. The ship is 5* & is kept clean night & day, toilet room staff are on hand to make sure this area is clean, only cruise line so far i have encountered this. The staff all worked well, you can plan your excursions from your tv so there is no cue at the excursions desk. The washing was $20 for the first bag which was vgood value. The drinks were expensive all in USD plus a 18.5% loading which is a bit cheeky as we opted for prepaid gratuities, however if you dont drink much alcohol then no prob. The $300usd credit helped a lot with excursions, the excursion to Ephesus is money well spent. Keep in mind, if you go to Santorini dont bother with other excursions like volcano hiking as you need about an hour to walk up the path to the top of Santorini as the chair lifts cannot accomodate the thousands in port, there were 3 boats anchored the day we visited. This was the only -ve on what was a great cruise, would go again tommorow. Read Less
Sail Date September 2016
we had a wonderfull Cruise, the ship is beautifull, everyone is so friendly The dining in the Luminae was exceptionnel. (We had a Sky Suite) The entertainment wag very good. We didnt book any excursions on board, because they are ... Read More
we had a wonderfull Cruise, the ship is beautifull, everyone is so friendly The dining in the Luminae was exceptionnel. (We had a Sky Suite) The entertainment wag very good. We didnt book any excursions on board, because they are very expensif and you can find in every city a taxi tour for less money, and this is only for the 2 of us. or you can go with a hopon/hopof bus, witch are very well organised in European city's It wasn't our first time in de Mediterranean, and we did visit almost all the city's 2 days in Athens is a bit to much for us, (to crowdy, to warm) we would prefer a second day in Napels, because there is so mucht to see, Napels, Sorrento, Pompei, and Capri to much to do in one day. But it was a wonderfull holiday, and yes we booked our next one on the Reflection. Read Less
Sail Date June 2016
My wife and I just completed our first transatlantic cruise on the Celebrity Reflection and now we are both hooked on transatlantic cruises. This was our 17th cruise and clearly it was one of our best. We enjoyed it so much we booked the ... Read More
My wife and I just completed our first transatlantic cruise on the Celebrity Reflection and now we are both hooked on transatlantic cruises. This was our 17th cruise and clearly it was one of our best. We enjoyed it so much we booked the same cruise with the same cabin for 2017. Embarkation in Miami was fast and smooth. From the time we arrived at the terminal until the time we were on board was about 30 minutes. We were in Aqua Class cabin 1524 which was large and well organized. Our balcony was large and we spent a lot of time out there. Both our cabin attendants were excellent. There was more than enough storage space but I would recommend bringing a plug in electrical adapter as the cabin has only 1 US electrical outlet. During the first 7 days we were at sea but between the Cruisecritic roll call activities and the ship's activities there was something to do every minute. If you wanted to just kick back and relax with a good book this was the time to do it. Most of the cruise we had breakfast and dinner in the Aqua Class restaurant Blu. Both the service and the meals were excellent. One evening we had dinner at the Lawn Club which was absolutely excellent. It was probably the best specialty restaurant we have ever dined in. We went to the show almost every evening and most were very good with a couple of shows just OK. The room service menu and service were excellent. The Deck 14 Mast Burgers & Hot Dog outdoor restaurant was very good. I thought the Buffet was just OK. It was always crowded and I thought the service was not up to celebrity's standards. I also thought the quality of the buffet food was dropping from other celebrity cruises. Our ports were Tenerife, Malaga, Cartagena, Villefranche, Barcelona, Florence and the cruise ended in Rome. In Tenerife, Malaga, Cartagena and Barcelona we booked tours private tours with Cruisecritic members through Spain Day Tours which were absolutely excellent. In each Spain Day Tour we were in a new, clean small bus which held about 12-15 passengers. Every guide was a professional who spoke excellent English. The tours were full day tours but we were never rushed at any location and the entire day went smoothly. If I ever return to these ports, which we plan on doing, I would book Spain Day Tours again. They were that good. In Villefranche (Nice, France) we toured with Ingrid of Kultours who was absolutely wonderful. She is an amazing tour guide who is knowledgeable of the culture, the history and the area. Six Cruisecritic members booked her tour which was the highlight of the cruise. She transported us in a beautiful, new Mercedes. This was the best tour and she is the best tour guide that we have ever toured with in 17 cruises. She was wonderful. In Florence and Pisa we toured with Lisa of Papillon Tours who was also excellent. When we arrived in Rome we used "Rome in Limo" who were also excellent to drive 6 cruisecritic members from the ship to our hotels in Rome. We were hesitant to try a 16 night transatlantic cruise but we loved it. I highly recommend the Celebrity Reflection. Read Less
Sail Date April 2016
This is not a short review I'll be touching on a lot of subjects. We've done ten other cruises so we're not newbies, but not as much as my parents who are 90+ trips cruising but they were just on Silhouette so we were ... Read More
This is not a short review I'll be touching on a lot of subjects. We've done ten other cruises so we're not newbies, but not as much as my parents who are 90+ trips cruising but they were just on Silhouette so we were comparing the trips between the two sister ships. Here we go..... Embarkation: We stayed over night Days Inn Hollywood Florida. Probably won't again 'nuff said. We took a private service in to the port as we have had it with the pack 'em full big buses and shuttles. Best thing we ever did. We got there early at 10:45 and there was still a thousand people sitting waiting to leave from the last trip outside the port. There was still agents waiting for our luggage ( I tipped them for the hard work ) and we got up stairs and through security in minutes. Ten minutes later we were sitting down with all the other early people waiting for the all clear to go on. *****Please note you can bring one bottle of wine each and a case of soda as well. BUT! put a wine bottle opener in your luggage or you will pay for a very high corking fee anywhere from 21-25 dollars. Or if you can find a good wine with a screw top, I haven't yet but still trying. We waited for the Capt club and Premiere and Gold members to go in first after twenty minutes then we were let on. So all-in-all 30 minutes which is a far cry from the two hours we had in the heat waiting to get on the Breeze. Carnival could take some pointers on how to treat your passengers from Celebrity, but more on that later. Once inside we were handed free champagne or mimosa's. Again, Carnival and RCCL take note this is how you treat your passengers. We couldn't go to our rooms yet but we always pack our bathing suits in our carry on and I search for plenty of pics, reviews and tips on the ships to know where I'm going to go first thing when I get on. We did go have lunch at the Oceanview Cafe. This was the best buffet experience we have had on any trip. More on food later. After lunch we went to find more free mimosa and then plunked ourselves down in Solarium in the cutest little clam shell rattan lounger looking out at the ocean. We were there for an hour when they announced our rooms were ready early. Cool! More on the room later. After freshening up back upstairs this time to explore a little. Then back to Solarium where I fell asleep! Oh that was nice! but the silly muster drill interrupted our rest, although it wasn't that bad actually, it was all on screens around the ship and on the P.A. system. Dinner was in the dinning room. Hmmmm we were first there in our section...yet were served slowly and finished the same time as everyone else....more on this later too. We were NOT impressed with the lack of selection from the menu. Carnival has far more selection in their menu's and better food. We kept being bothered CONSTANTLY about buying the alcohol package. Problem is my husband doesn't drink that much and when he does it's one beer. I am certainly not a big drinker unless I'm on the beach, then all bets are off. As far as I'm concerned it's a waste of money. We had excursions booked at every port and I was going to drink while on shore, and when I wasn't on shore I had two bottles of wine waiting from me in my room. So no, I won't buy your over the top alcohol package, and tell your people not to look down on me when they have to get me a drink and say "You don't have the package?" No I don't and stop bugging me about it. The Comedian our first night was really cute, great impressions and piano playing. In fact every show was great. O.k. lets talk about shows... Shows and nightly Entertainment: Because we had four ports of call we kept getting new people coming on to entertain us. Our favorite night was the Tenors of Rock. Best show I've seen on a ship. Liverpool Legends were engaging but I wouldn't pay big money to see them. Every night had something funny or entertaining. Thank you Celebrity for not doing campy less than stellar crew shows every night. There was always some kind of live bands and some nights there was dancing parties done in different places around the ship. Blind Vinyl were on most nights, would have liked to see something different once in a while. And why the heck would you get them to play on CocoCay!?!? My husband and I had to move because they were so loud and we were relaxing so nicely until they set up on the beach. Food: Now the good,bad and the ugly. The dinning room disappointed us. NOT a good thing my husband bases our trips around food quality and how we are treated. He is the chef in our house and considering the gluten free master pieces and ten different types of fish he has created over the last year for me...I could go on and on, let's just say you have to impress him. We were NOT. The menu was built around the "Best chef" show and they made the meals that won on the shows.....well that cut the menu in half from RCCL menu's and to a third of Carnivals menu. Then there was the service. There are not enough servers for the amount of tables you have. Our bev. service lady was great, but the rest, nope, not even close. It should not take two hours to serve us, and then every time we did go we were looked over many times and/or forgotten. Made my husband fuming mad that for the first time ever we complained to the Maitre de....who by the way we didn't see until that moment. We went four times to the dinning room. That's the bad....here's the good. The Sushi on Five which has Asian cuisine.It was amazing! Really recommended and worth the price. They took away the crepes-I was looking forward to that but there were plenty of desserts every where! The Mast grill-lovely food during the afternoon, again tasty and not overly salted and if you don't see something...ask! They may be able to do it for you. one night we paid the pricey 88$per person grill night with the master chef and it was really fun. My husband still thought he could have done better, but the grilled lobster was fantastic. The steak was not up to snuff to my husbands, but he's had thirty years of perfecting his marinade. We didn't get to Murano although I heard it was lovely from other passengers...here's where the Great comes in... The OceanView Cafe buffet....we were over the moon with this buffet!! Although somethings were constantly repeated they did try and give a few different items for dinner every night so if dinner in the main dining room sucked...which it did. We went up there and they always had plenty for him and GLUTEN free tables for me! Gluten free pasta if you asked at the pasta bar...tomato spaghetti sauce not good and the meatballs under cooked but the bolognese was fantastic. and you could add extras from many different items. Breakfast had the best and fastest omelet station. Also, they had a meat grilling station that you could pick your meat and they'll do it up for you!! And being a cruise ship stationed mostly in Europe the BEST coffee Lavazza and desserts! This made up for the lack luster dinning room. Shopping: The same as any other ship. Later on in the week with their cheap ten dollar tables with very low selections, but I never miss the Bella Perlina sale NEVER. It's Europe's answer to Pandora and every bit as wonderful! However, every time I buy one of their cheap watches I get it home and it either breaks or the battery is DOA. So unless I'm buying one of their more expensive brands forget it. Why can't the cruise lines bring in some different options it's all the same every time. The jewelry shows really aren't worth the contests and time it takes to see them and be looked down on when we don't buy something. Don't get me wrong I have bought before and even won before, but it takes away from my vacation so I won't be doing it in the future. The jewelry selection and quality is always amazing and their prices really are the best for the quality so if you want diamonds, or rare never seen before pieces you will get it there! Wait for the deal days before you buy!! The decks: This was the best deck layout we had ever seen. Especially since I wear a leg brace and need convenience to be a factor for me to get around. We loved the solarium, as that had the Aquaspa cafe with the better for you selections that I LOVED! I paid extra for the smoothies, my favorite was The DETOX, my husband said it looked like snot in a glass but that's because of the spinach it turned it green.You can choose your own ingredients and if you're used to putting things like Spirulina and Chai seeds in your morning smoothies then you will love this spot, and yes, you can get sweet fruity kinds for kids to make sure they at least eat some fruit (and a a veggie when they are not looking). My husband and I loved how the decks were laid out on this ship. Made it easy to get to everything....HOWEVER we did feel that they needed an extra set of elevators somewhere near the aft of the ship. There just wasn't enough elevators. Very clean and nicely decorated. The sky observation lounge was a nice place to find some alternative music to dance to and have a drink. Also, to sit back and watch the waves peacefully during the day. I'm just wondering why more people didn't find it till much later in the week. You need to promote this area more. Not to mention the 16th floor. What a waste of space. The only way to get to that deck to is by stairs and it's so windy no one sits up there. Make it into an indoor star gazing lounge or a comedy room or something. What a waste. Cabin: We had a disability room at my request to the agent we booked through. I wear a brace 60-70 percent of time for arthritis but I told him I would gladly give it up when we arrived if suddenly a wheel chair person needed it, I could survive just fine in a regular inside room. However, no one needed it and I was very pleased to have the extra room to maneuver and the safety bar to help me in the washroom and shower when my knee acted up. I will be posting my video of room 8170 on you tube so check it out eh! Our room steward Ramesh was outstanding!!! When our automatic door went on the fritz he was on it in a flash and went out of his way for us to make sure our things remained safe as the technicians worked on our doors inside and outside room all night and even into the next morning. We would see him monitoring and walking the hallway every time we came by after all our door was open the whole time while it was being fixed and sometimes there were no technicians there. He didn't have to do that but he did. He also made sure our ice bucket was filled and that I had a wine glass waiting for me. We thought he was the best room steward we ever had. Thank you to you and your team Ramesh! Ports of Call: Cozumel: Why were we late getting off at Cozumel? We docked on time but we were 45 minutes late getting the all clear....this was a walk off people not a tender port. Still we got off at 750am and did some shopping before our taxi to Nachi Cocom. This is a private resort that you book ahead of time as they only allow 100 people a day. It's a beautiful smaller beach than some others, but we fell in love with the peace and quiet. No water toys,but it's all inclusive and the swim up bar and massage area(small fee) and hanging hammocks with beach chairs and umbrellas food and drinks.....makes it worth the price of admission! The food is served at your beach chairs and it's wonderful. They still have the normal jet skis,banana boat, snorkeling and parasailing available for a cost if you want to do that too. We used to do the party places along the strip (paradise beach, san francisco etc. etc.) but when the girls were no longer interested in water toys we found this place and have never looked back. Grand Cayman: OMG 5 ships in port!! And we were the last to get in....and we were delayed!! Tendering was to start at 10:00 am. A long long long line started on deck 3 for the boats. We didn't get on the tender boats until 11:30!! There were some plenty angry people in line including us. It's bad enough we didn't have a long day here they took away nearly two hours of our time on shore. We didn't realize there was going to be so many ships but we found out when we got to the Royal Palms. It was crazy! We barely found chairs and it was a sea of people so the servers were running their butts off! It is a pricey place, but they have the best conch fritters anywhere! And the ocean was warm and the music (although loud) made for good fun atmosphere for a few hours. We dropped about a hundred dollars for chairs, umbrella and food and drinks. But you would do that on any other excursion anyhow. After that we went to our favorite shops turning right from the ship and walking a ways down you'll come to an open market and some off the beaten track shops. Great place to raid the racks for shirts, dresses and knick knacks. When we got back to the port for the ferry to go back early.....the line up for the Carnival and RCCL ships were insane!!Ask security which line up is yours, because ours had no one waiting! I felt so sorry for them....especially since we walked right onto our tender after getting free drinks and an ice cloth from Celebrity staff right in front of hot sweaty angry people from other cruise lines and before we even stepped onto the boat two seconds later. You would think they were doing that to make up for the fiasco in the morning, but apparently they do it all the time, because they did it again at Coco Cay. Ocho Rios Jamaica Mon: O.k. so the last time we came here five years ago I was very upset at being harassed by people every other step the moment we walked out of the docking area....but we booked an excursion from "Resort for a Day" with Jewel Dunn River Resort and it was fantastic! In fact what a difference five years made! They now have a system of drivers out front so you never have to talk to people outside the gates any longer. My husband and I along with 8 other couples went to this adult only resort and after a quick discussion inside we went to the beach, set up some chairs and began what I call....overdoing it to the max!! Lovely water, not much to see snorkeling but we tried. Too much sun (pool and ocean), too much yummy specialty rum punch drinks, too much stuffing ourselves from the buffet and the jerk chicken shack. Too much shopping (hey my painting from the outside market made it back safe and sound!!) so in other words.....it was PERFECT!! Just to make a quick note on something....if you go by the fence they will try and sell you some weed, don't do it!!! believe me officials are watching....however.....we heard from someone that you can get deals on practically anything, so my husband asked for some neat hand carved cups with our names on it!! Also some shirts and they had even more but that was all we got. Just deal through the fence they are more than willing to help you out and barter with you. Coco Cay: There's a reason this one stop is a favorite and hopefully it won't get cancelled due to high waves, and yes they will cancel it if it's not safe to tender. Generally they could do one of two things. Try and get a day at Nassau instead or another day at sea. However, we were lucky and the waters were calm. We booked the wave runner tour through Celebrity and both my husband and I were our own driver. He's done this many times....I have NOT. But I'm always up for an adventure and my knee was good to go, so I was excited! We went to the Wave Shack further past the bbq area and paid for a locker (ten bucks it was really great to have a locker at different parts of the island available to us) and once we had a ten minute video Joel had us get our life jacket on and gave us numbers of the positions we would take off behind him and Lashawn (sorry if I spelled it wrong). My husband was driver #1...I asked to be #10. However, once he saw that I was getting frustrated with the slow people in front of me he moved me up to number 6 and that's when I really had fun doing fast S turns to our next stops. He took us to various islands nearby and he made it really fun for everyone. My husband wasn't allowed to do any tricks but he said he still loved pushing the speed right to the limit and had fun. Thank you Joel and Lashawn, it was so much fun I'm bringing my daughters back with me next time. Coco Cay is a beautiful island. At first we were in the main area where it gets very busy, but the fish followed my husband everywhere while we snorkeled and it was quite nice under our palm tree....that was until the noisy Vinyl band came out and started their live music. UGH!!!! Too loud and it wasn't even good tunes. We ended up moving to barefoot beach where we pulled up two long chairs and walked a half mile out on the water!! One person said at low tide you could walk from one island to the other! Buffet did have some dishes this time I could eat (Bean salad and fruit) plus all the regulars and even bbq ribs.Not bad. PLEASE NOTE!! They have a nice straw market for shopping before going back onto the tender, but they only deal with cash on the island!! I made sure I brought money with me and bought a fantastic colourful summer dress and hat. Disembarkation: **You MUST go to customer service desk to tell them if you are self disembarking with your bags first thing in the morning. I don't know why but you have to let them know and they put your name on a list. We ate at 6:30am at the buffet and was off at 7:00am!! No line up no waiting! We just walked right off!! What a change this was from RCCL FOTS who had us waiting an hour and half before we could get off and in the heat too! Then we got a taxi to our rental car and went to Sawgrass Mills Mall in Ft. Lauderdale. Largest mall on the east coast and great deals if you have time before your flight do it! Final words? Yes, I REALLY want to give this trip five stars I REALLY do!! But the dining room service and lack of selection there really left a bad taste in my mouth. Not to mention the fiasco at Cozumel and Grand Cayman for getting off the ship so late!! My parents upon seeing the differences between Silhouette and this ship remarked that perhaps they wanted to make us want to go and pay for the specialty dinning so they make the dining room less appealing. Hmm a conspiracy theory that's starting to make sense to me!! Would I suggest this trip? YES!!! We will be back again for sure. Our girls are older now and don't want to be around small kids anymore. It did have it's partying moments, but it's not for hard core partying. The "mean" age of this trip at March Break was in the 40's and most had teenagers....VERY few kids. ***Oh!!!! and by the way, the libraries on the ships rely heavily on people finishing their books and leaving them behind for others. I left mine on the plane and was upset I had nothing to read for the week. So I went first thing to the library and picked out a book and returned it at the end of the trip and she asked if I had any others I could donate. I really wanted to say yes. Next time I'm bringing a few with me to help her and other passengers out. After all, some one helped me. Read Less
Sail Date March 2016
This is our 2nd time w/ Celebrity Reflection in 6 mo., & we downgraded our overall ratings for the following reasons: 1. Handicap room is not safe for the handicapped passengers. My husband had a wonderful exp. w/ Royal Carribean ... Read More
This is our 2nd time w/ Celebrity Reflection in 6 mo., & we downgraded our overall ratings for the following reasons: 1. Handicap room is not safe for the handicapped passengers. My husband had a wonderful exp. w/ Royal Carribean Freedom of the Sea's handicap room. Its thoughoutful design & spaciousness won him over, thus he insisted on choosing the Celebrity's handicap room. What a disappointment that was! First all, there's a design flaw. Instead of the drainage all around the shower area like the RC, there was a rectangle drainage at the corner. Depending how we docked at a particular port, our entire bathroom was flooded. At one time, we had 10 towels on the soaking floor. This created two health hazard: 1) possible trip & fall, & 2) mildew triggered asthma problems. Fortunately for my husband, I moved all the towels at night to make sure his safety. Unfortunately to me, a healthy athletic, I slipped. While I was trying to hold on to the wall, I bent my wrist inward & hurt for a few days. However, the pressing issue is what if my husband splipped & fell. Can Celebrity afford such contingency injury b/c of poor safety design? As you can imagine, the flooding issue may cause the mildew problem. One time my husband was on the other side of the boat & walking by two handicapped room during the cleaning, he said the strong smell almost unbearable. As soon as we were on the boat the 1st day, we addressed the issue to the supervisor. Boy, did they try! Before we knew it, a half of our vacation was gone & the smell was still there. My husband begged for a regular room b/c he couldn't breathe, but the room were all occupied. The worst of all was we couldn't have a direct talk w/ a designated person. The person my husband was referred to played the phone tags w/ us in 3 days. The officer who came over 11:30 pm at our room to see the flood situation promised us he would take care of the issue, but we never heard back from him. Until I spot the dirty toilet brush, did we get sone relief from the mildew smell. Otherwise, our vacation would have been ruined just by those 2 issues. 2. Smoking As soon as we were on board the first day, we smelt the smoking from our neighbor cabin. We talked to the supervisor. She said to let her know next time, which happened to be the next day. She & one crew member witnessed the guest's smoking w/ a cigarette between his fingers. She said it's against the Celebrity's policy to smoke on balcony & promised us she would take care of it immediately. Maybe she did; however, the last night before our returning to Rome, the smoking was back again. Instead of enjoying the sound of ocean waves, we shut our balcony door tight to protect our lungs. 3. International sales call I received an international sales call from one of the tours we booked through the Celebrity. Seemed there's a local manufacture presentation scheduled at the end of each group tour. One of them was carpet making in Turkey. I had to say they were aggressive of selling their merchandise to you, but what made me furious was Celebrity may have passed our personal information to them. When I picked up the phone the other day, the first thing the man said, "This is John. Did you enjoy your tour at our carpet place in Turkey?" I never even gave the my name, much less my cell phone. How did they get my information? I'm doubtful I will sign up any more group tours w/ Celebrity arrangement unless Celebrity can safeguard our personal data. 4. Blue restaurant & Oceanview cafe The quality of Blue had definitely gone down. There were sand in my spinach salad, & the meat was dry, so we ate either in specialty restaurants or to the Oceanview for our dinner. W/ so many international crew members, one would think someone can give an honest opinion about the food representing his/her country's cuisine. If the label says, "Fried Rice", in a Chinese station, it'd better have some evidence of shredded eggs in there, but there was none. The sushi station did not have any eel rolls, whereas RC did. If Celebrity claims to provide a better experience than the RC, please show us some evidence. Read Less
Sail Date April 2015
This was our 7th cruise in the past 8 years. Couldn't go last year cause my spouse of 37 yrs. had foot surgery. We've been twice each on Princess, Royal Caribbean, and 3 on Celebrity (twice on Summit). Of the 7, this was my ... Read More
This was our 7th cruise in the past 8 years. Couldn't go last year cause my spouse of 37 yrs. had foot surgery. We've been twice each on Princess, Royal Caribbean, and 3 on Celebrity (twice on Summit). Of the 7, this was my favorite. Can't say enough. From boarding to disembarking it was a wonderful experience. Unlike some finicky travelers who will find something negative to moan about, from taking 2 minutes longer to stay inline to get the passes, to complaining the water was too wet. Forget these dudas. The ship is immense. Really big!!! Out state room was an accessible one, and just perfect for my power chair. Bed was very comfortable. Plenty of storage. Food was wonderful. There was no need to visit any of the specialty restaurants since food was plentiful. And very good. Since we had anytime dining, we were not restricted to being on the ship at any particular time. Towards the end of the cruise, I wanted to try several different dinners at the main dining room. The servers were as accommodating as they come. Instead of serving individual meals, crowding the table, it was suggested I eat smaller samples of what I wished. What a wonderful suggestion. O a single plate they placed 3 different main courses, in smaller portions. What an experience. Next evening, I wanted to do the same. Unfortunately, this waiter, a different one from the previous evening, refused to accommodate. So, I ordered 3 full meals, and had him go and fetch them, 3 times. The price to pay for laziness. The waiter had to run 3 times to the kitchen to carry trays. His legs. His hands. Passengers, were as a whole, nice Some kids, but not many. The ship is beautiful, well kept, maintained. The crew very attentive, and not in your face. We didn't encounter too many sales pitches, and if there were some, we just ignored and avoided them. We did not leave the ship much, since my spouse and I have limited mobility. We did go off at a couple of ports, but mostly hung around the ship. Even in San Juan, we went over to one of our favorite store close by, and that was problamatic somewhat. Hard to walk, you know. Other than that, the activities and shows were excellent, and at the end, like everyone else, had to go home. Next time, Panama, or possibly Hawaii. Something.   Read Less
Sail Date December 2014
We are a couple in our early fifties with over 20 cruises over the last 20 years. This is our third Celebrity and second on Reflection this year. Because we have been fortunate to have been able to travel to most of the Caribbean islands, ... Read More
We are a couple in our early fifties with over 20 cruises over the last 20 years. This is our third Celebrity and second on Reflection this year. Because we have been fortunate to have been able to travel to most of the Caribbean islands, we tend to stay on the ship for the entire cruise. I also have an auto immune disease that causes mobility issues, so we require an accessible stateroom. We booked this cruise in February while on board the reflection, and was awarded the free drinks package and a 250.00 OBC. The OBC did not show up on our account, and I had to deal with guest relations twice to get adjusted. Bring your paper work that shows what you have been promised, it makes dealing with the cruise line easier. We opted to fly to Miami the night before, and booked a room at the Marriott Biscayne bay. The cost of the room was under 200.00 and included breakfast. You can see the ships from the outside terrace where breakfast is offered. It was only a 5 minute cab ride to the port. We checked out and headed to the ship at 1020am. We were through security and had our sea pass card by 1045. what they did was process the early folks, and have them sit until the ship was ready. At 1100, we were called to board the ship. Once on board we immediately went to the specialty dining table set up on deck 5 as you enter the ship. We signed up for the ultimate dining package, which for 29.00 pp per day (406.00 total)you can eat at any of the specialty restaurants every night as well as bistro on five and the porch. This also includes the special luncheons offered at the porch and Tuscan/Murano. We enjoy the specialty restaurants so this is a great deal for us. To guarantee the times we wanted to eat, we had pre booked (and paid) for a specialty restaurant every night . Once on board, we transferred these times to the Ultimate dining reservation and was credited 140.00 to our account for the difference that was saved by the UD package. We ate at Bistro on 5 for embarkation day lunch, and our cabin was ready at 1:30Pm. We attended the Muster Drlll at 3:15, and was up to the sunset bar for sail away with the other CC members. Went down to the cabin at 5:00 and all of our luggage had arrived. The clothes were put away and we headed to cellar masters for some wine before dinner. We had used the wine dispensing machines on the last trip and enjoyed the variety that was offered. We bought the 100.00 package which gave you 125.00 on the card. Cellar masters was our every night spot for pre dinner wine. They also have a good selection of by the glass wines & beer on the menu. We ate at the Lawn Club Grill the first night, with a great meal. For the entire week, we booked an Alcove. I know this is a controversial topic, but we enjoy them. They cost 99.00 for port days, and 149.00 sea days. This was our hang out spot for the entire week. We could come and go as we pleased with out worrying about chair hogging, and have sun and shade available in the alcove. The alcoves have dedicated attendants, and provide a fruit and cheese plate in the early afternoon. The attendants will bring you lunch, drinks etc. As mentioned earlier, we did not get off the ship. During port days, it is like having the ship to your self. Restaurants: With the ultimate dining package we ate at the Lawn Club Grille 3 times, at Tuscan twice, and at Quisine twice. All of the restaurant experiences were very good. The LCG had some issues on one of our nights, as there were several big parties and the staff seemed overwhelmed. I would have expected the manager to have helped out his servers etc. It did not affect us as the waiters were the alcove attendants and we knew them very well throughout the week. We made sure we hit all of the bars. nightly action around the Martini bar is a lot of fun. There is always some form of entertainment on deck 3 which is viewed from deck 4 at the martini bar or outside cellar masters. the only show we went to was sin city. this was a lot of fun as it is a bit on the adult humor side Made my normal 40.00 donation to the casino, as we are not big gamblers. Was able to play slots for about an hour on the 40.00. Our cabin was a concierge class Veranda #1022. this is an accessible cabin forward. because I require grab bars, I need the accessible cabin. The cabin is very nice with plenty of space and an adequate balcony. the downside of the accessible cabins is the shower. There is no way to prevent water from going all over the bathroom unless you create dams with the towels. It is not the end of the world, but the water can make the floor slippery. Debarkation was very easy as we used the luggage valet. We never touched our bags until they greeted us in Boston. This made the trip through customs easy.We were off the ship by 0800. The overall cruise was very enjoyable and relaxing.met some new folks from Cruise critic, and hope to see them on future cruises. We have booked Eclipse for next year to Norway due to the great promos while booking on board. Read Less
Sail Date November 2014
My son and son-in-law took me on the eleven night Eastern Mediterranean Cruise as a belated retirement gift. It was heaven. The ship was superb, the room exquisitely clean, the balcony, in 28 degree sun, with a cool breeze off the ... Read More
My son and son-in-law took me on the eleven night Eastern Mediterranean Cruise as a belated retirement gift. It was heaven. The ship was superb, the room exquisitely clean, the balcony, in 28 degree sun, with a cool breeze off the Mediterranean, a delight. Breakfast was delivered to the room promptly at the time indicated, because I took the responsibility to fill out the card properly the night before. Those who missed that step can blame only themselves. The meals in the Aqua Class dining room were superb AND healthy. I treated the boys to the Tasting Menu in Murano's and it was beyond words wonderful. The crew and staff, almost without exception, were universally polite, accommodating, respectful yet without obsequious deference. Floren in the Martini Bar should be singled out for his professional service and his very kind warmth in relating to us. Neily in The Spa gave the best manicure and pedicure I have ever had. All the staff, whether your room attendant or not, were universally polite, greeting you in the hallway and wishing you the best. The only exception, sadly, that was my sons' experience, was one Jamaican bar waiter who was, sadly due to his heritage, blatantly anti-gay. Other than that, everyone was superb and highly professional. As I read other reviews, I am astounded at some of the comments I read, especially regarding the on-shore tours. Do these people actually expect that these ports cities and towns which have existed for thousands of years, will actually be re-organised to meet their silly individual little needs? Beyond comprehension! I am an old man with cardio-pulmonary difficulties. Do I expect them to bulldoze Santorini to meet my needs. No, I adapt and get over it. As an experienced cruiser, one is accustomed to loud, rude, overbearing and 'entitled' Americans. One avoids them as much as possible. However, on October 14 I stood in line at Passenger Services and witnessed an American woman who was the worst piece of trailer trash I have ever encountered. She yelled, she bullied, she threatened, she told the Customer Service rep that she would report her to Trip Advisor, she would yell at the Captain that night at his table (it was an open dining room - big deal!) over some imagined slight. The Passenger Services rep dealt with these insults in a calm and entirely professional manner which I admired so very much. So, I can say truthfully, as a proud Canadian, that the ship and crew more than met our expectations, and that the majority of Americans on board descended to their expected level of behaviour. Read Less
Sail Date October 2014
Lovely extremely clean ship. We had 8:45 dinner seating for 2 . All the dinners were great! The service in the main dining room took our dining pleasure to another level. Our waiter I believe his name was Nadik and the assistant were ... Read More
Lovely extremely clean ship. We had 8:45 dinner seating for 2 . All the dinners were great! The service in the main dining room took our dining pleasure to another level. Our waiter I believe his name was Nadik and the assistant were incredible. We also purchased the 5 specialty dining package and loved the atmosphere offered as well as the food. A huge shout out to Author and Oliver who went out of their way to talk to me and make me smile! The room we had was on the Aft end of ship balcony. The room was clean,well appointed and so lovely. My cabin stewards were so kind and helpful. The entertainment at night was decent,with a show time for early and late diners. The ports of call were dream ports. What really made this cruise was the service. There is great service but this was beyond. Somehow each and every crew member took me in and made me a part of their intimate family. The crew were never intrusive or fake,yet they were always there with a kind word,some great advice,or inquiring what it was that made our trip. I have to give a huge shout out to the Captain who lead by example and created a team no other can compare to. The pleasantness of the crew was contagious. Also I always felt in competent hands. We had some severe weather on one excursion. In the emergency situation the crew took things very seriously and did everything they could to get us safely back on the boat,while offering warm dry towels to dry off and hot cocoa. I know there will never be a ship or a cruise that will compare to this one. Everyone should experience a cruise so wonderful ! Read Less
Sail Date May 2014
Up until this cruise, we had cruised on all the M-Class ships of Celebrity, and on the Equinox and Eclipse of the S-Class. We were excited to sail on their newest ship, the Reflection, and we were not disappointed. We flew to Miami out of ... Read More
Up until this cruise, we had cruised on all the M-Class ships of Celebrity, and on the Equinox and Eclipse of the S-Class. We were excited to sail on their newest ship, the Reflection, and we were not disappointed. We flew to Miami out of Bangor, Maine on February 19. Despite a seven inch snowfall the night before, our flights were on schedule Wednesday morning. We landed in Miami around 12:35 pm and got a taxi to the Downtown Hyatt Regency. We spent three days in Miami prior to the cruise, just relaxing and soaking up the sunshine and warm weather. On Saturday, we got to the pier at around 11 a.m. There will still many passengers waiting for taxis and buses after debarking the ship...it looked a bit like a madhouse. But our taxi pulled up and a porter immediately took our luggage and showed us where to enter the terminal. Inside was a madhouse too, because their was a "special event" onboard before we cruised...folks from the South Beach Wine & Food Festival which was opening that day. In spite of this, we were immediately checked in. We requested a wheelchair for Dick because he has mobility issues with long distances and steep ramps, and within 15 minutes we were headed on to the ship. We immediately headed to the Sunset Bar. Wow...what a pretty area! Lots of seating and areas of shade and sun. We were delighted to see Onur from Turkey tending bar...we had met Onur previously on the Summit, and kept in touch with him via Facebook. By 1:30 we were able to go to our cabin...an Accessible Aqua Class. It was very big, with ample room for Dick's rental scooter. Nice large balcony with two loungers and a table. The desk/vanity had the usual fridge/cooler, a safe, and about six drawers for clothing. Right next to it was a wardrobe. There was a night table on each side of the bed with a drawer and two shelves. We also had a loveseat and a table, and a nice, big flat screen TV. The accessible bathroom was also quite big, with a roll-in shower and two shower heads and a seat. Very nice. Drawers and shelves on either side of the sink held all our toiletries. The ship is beautiful. We ate in the two new eateries...The Porch and The Lawn Grill. The Porch has a $5 surcharge, and we had a nice lunch there...they offer soups, salads, and deli sandwiches in a very pretty setting on Deck 15. Also on this deck is the Lawn Grill...we ate there Sunday evening and had a good time helping the chefs. I made the flatbread pizza (threw my dough with such energy it landed behind me on the floor! Good thing the chef was making another one right next to me!). Had some laughs while making a tomato/cheese/basil pizza for an appetizer. Then Dick helped grill some lamb chops for himself and salmon for me. Everything turned out delicious, after which we stuffed ourselves with a delicious dessert. The warm chocolate chip cookie with vanilla ice cream was to die for! This cruise went to three ports we've been to many times, so we didn't do any excursions. In San Juan (docked from 3 to 10 pm) we stayed on board. In St. Thomas, Dick stayed on board and I visited the Butterfly Farm right next to the pier. In St. Maarten, we went into Phillipsburg in the morning, and got back on the ship just before it poured rain. We enjoyed the various lounges throughout the cruise, especially Cellar Masters and the Ensemble lounge. The small musical groups/individuals that entertain in the lounge were all wonderful...Brandi who did vocals & played guitar--fabulous voice and a good guitarist; the Walker Black Duo; and also Kelly Broadway, another great vocalist. We prefer this style of entertainment over the big shows in the theater. In Cellar Masters I purchased an Enomatic card for the first time, and really enjoyed sampling many different wines. I like that you can choose 2 oz, 4 oz, or 8 oz. I had many 2 oz glasses of many different wines. Each day when the Captain gave his 10 a.m. address, he stressed the necessity of everyone washing their hands frequently for at least 20 seconds with soap and water. The ship itself sparkled with cleanliness. We all stayed nice & healthy! Once again, Celebrity did not disappoint. The crew was terrific...friendly, helpful, always ready with a smile and a greeting. We were invited to eat at the Captain's Table with the Staff Captain and Environmental Officer. They were both very personable...and we had a goat cheese souffle that was out of this world! Looking forward to our next Celebrity cruise on the Equinox in the eastern Mediterranean!   Read Less
Sail Date February 2014
Our Cruise was very nice. The staff was wonderful and the food was amazing. We stayed in a balcony cabin on a lower deck just above the life boats. Everything was up to standards except the new live music in the Lobby. For us it ... Read More
Our Cruise was very nice. The staff was wonderful and the food was amazing. We stayed in a balcony cabin on a lower deck just above the life boats. Everything was up to standards except the new live music in the Lobby. For us it wasn't the type of music but, how loud it was. On the top level of foyer the music was so loud we couldn't talk to each other. The martini bar was a must before dinner. The bar on the aft was unbelievable! With live entertainment. we Had a very good time exploring the ship, it was beautiful and clean. The specialty restaurants were very nice and we enjoyed them all. Brunch was incredible, What a spread anything and everything you could hope for at a world class Brunch. The lines were very long when we went, but worth it. Read Less
Sail Date February 2014
The Celebrity Reflection is the 5th and last of the Solstice Class. The first ship of this class, the Solstice, was launched in 2008. Then every year, for the next five years, Celebrity launched a new ship of the same class: The Equinox ... Read More
The Celebrity Reflection is the 5th and last of the Solstice Class. The first ship of this class, the Solstice, was launched in 2008. Then every year, for the next five years, Celebrity launched a new ship of the same class: The Equinox in 2009, the Eclipse in 2010, the Silhouette in 2011 and finally the Reflection in 2012. All of these ships were built at the Meyer Werft Shipyard in Papenburg, Germany, with the same deck plan in cookie cutter fashion. Since we sailed twice on the Solstice in 2010 and once on the Eclipse in 2011, we are very familiar with the Reflection deck plan, but we also noticed the similarities and differences of the interior decorations among these vessels. Having sailed on the Solstice gave us a reference point from which to see the evolution of the interiors of this class of ships. Where the Solstice was ethereal with her multitude of diaphanous draperies, this newest ship is more stark in her clean cut lines and homage to her name. Look for the portrait of the girl kneeling down to see her reflection in a pool of water. Also check out the standing girl with an apple in her hand observing her reflection in an ornate mirror; strewn at her feet are several apple cores! This whimsical picture on Deck 14 is "Apples" by Stoinska. Then in the Grand Foyer there is a seven foot tall rose! No reflection to see here, but rather an incongruous aluminum flower on which to ponder. The Reflection is a stunning ship with a nod to modern luxury. The choice of white, silver, platinum and crystal gives a clear sharp edge to her decorations. EMBARKATION On a Sunday morning, Boca Raton is normally about an hour drive on I-95 to the Port of Miami. Unfortunately, on this morning, there was an accident involving a motorcycle which added an additional 30 minutes to the drive. However, once we were on the Pier, everything went smoothly and we deposited our luggage; we had no tags since this was a last minute booking, but the porter tagged them in a minute. We have priority boarding and registration as Elite Members and were on board in fifteen minutes and we were delighted that the rooms were ready. The welcome on board Buffet was a pleasure -- however, it also was the harbinger for overcooked roast beef. So many things were wonderful: the soups, pastas, salads, desserts, and fruits -- but the roast beef was not well done -- it was over done! However, by the same token, the Carving Station had fabulous leg of lamb with mint jelly; roast pork with crackling and apple sauce; and terrific Baked Honey Ham -- all were done to perfection. SHIP The Solstice is 122,000 tons, but the Reflection is 126,000 tons with a length of 1,063; thus, she is just 30 ft. longer and this makes her the largest ship in the Celebrity fleet. Her beam is 123 feet, with a draft of 27 feet. Her occupancy is 3,046 guests; the ratio of passenger to crew is 2:1, which indicates that service is great aboard. Celebrity has a proud heritage coming from the Greek Chandris Lines. These magnificent ships with the huge "X" on their blue smoke stacks are distinctive in every way. The Captain and most of the officers are of Greek origin and lend a certain Hellenic quality to the atmosphere on board. In our previous reviews of the Solstice class we have already done a deck by deck description of these ships (see our Solstice review at this web site). Overall the ship is decorated in a sleek modern style with ample use of white, silver and chrome. Lounges and public areas are resplendent with stylish Italian arm chairs in a variety of patterns and fabrics including brocade, velvet and leather. The unique top deck features a lawn with a Bocce Court (where passengers may challenge the officers at this Italian sport), along with an unparalleled ocean view. On this deck there is also The Porch, an original casual diner, open for lunch from 11:30am to 3:30pm, where we had one of our best panini, the Italiano, with prosciutto, provolone, arugula, etc., just delicious! CABIN Our stateroom was wheelchair accessible cabin #7139 on Deck 7 starboard side which is spacious and well laid out. When entering on the left is the huge bathroom with safety rails all around. There is a single sink with eight shelves for personal belongings. The commode is tall, but a riser with arms was also added -- very thoughtful. The large 4X4 ft. shower also had a fold down seat, which was alas too low for a wheelchair occupant. The king size bed is quite high and flanked by night stands. Then, there is a very low love seat which converts to a bed. Whoever designs these cabin interiors should be cognizant of the fact that chair, bed, and sofa heights should be approximately the same as the seat on a wheelchair for easy use by the disabled passenger. If they are way too high or too low it makes them useless. A sofa at the right height or comfortable chair in which to sit and read would be welcomed. When entering on the right, there is an alcove for parking the wheel chair. Next, there is a double armoire for hanging clothes. Then, there is a granite desk/vanity with a lighted mirror and a 32" TV, a bureau with six draws, a private safe, and a refrigerator. The walls and the furniture are light oak wood and the carpet is a variation of Burberry plaid (beige, brown and maroon). At the far wall there is a wide glass sliding door to the spacious balcony, on which are two reclining chairs and a table. All this is kept in tip top shape by our steward the formidable I Kadek. There is one picture in the cabin: a portrayal of flames -- red, white and black. We nick named it Dante's Inferno; we found it incongruous and not a pleasant sight. Vincent enjoyed the wide balcony, where he spends much time, especially at night, relaxing and star gazing. He thought that during this cruise in the moonless nights he would enjoy identifying the various stars, planets and constellations; however, he was not very fortunate since the weather conditions have not been optimal for star gazing: he spotted Jupiter, the brightest body in the night skies, only a few times, and once the Ursa Major (the big dipper) and faintly the Polar star, on the way down to St. Maarten. However, on the return leg, when our balcony was facing South-West, Orion was also easily identified. SERVICE & FOOD Service on board under the Hotel Manager Julian Brackenbury is excellent. We also had extra consideration by our cabin steward I Kadek. He was always cheerful and willing to please. Service around the ship was excellent in both the boutiques and the various dining facilities. We had a terrific lunch on The Porch ($5.00 nominal fee) on Deck 15. The open sea air was delightful. They serve soup and terrific sandwiches, desserts and fresh fruits. The service is highly individualized and gracious. The menu is brunch in that waffles, pancakes, etc. are available, along with panini and other sandwiches. This was an excellent experience. Our last Celebrity sailing was in Aqua Class and thus we dined in the Blu Restaurant. In Blu there is a smaller and more health conscious menu served in a quiet intimate restaurant. The portions are precisely measured for lighter meals -- no weight gain here! In the opus dining room portions are huge and so is the menu. On the left are the Always Available: shrimp cocktail,escargot, chicken breast, steak and Caesar's salad etc. On the right are each night's specials -- all the usual suspects: steak, lobster, lamb chops, pork chops, chicken, turkey, quail, etc., etc.... The cuisine is diverse and well prepared. The portions, however, tend to be too huge to manage. The plates themselves are all over sized and heavy. They look more like family platters than individual plates. For example, the brazed beef ribs in Barolo wine had easily four portions on the plate. It was utterly delicious, but way too much. Even breakfast utilized 14 inch plates that were so heavy to lift that we felt sorry for the waiters. Every night we dined in the Opus Restaurant where the Assistant Maitre D' Andrei Sagi assigned us a nice table for two at the early seating. We anticipated the arrival of the bread basket each evening, because it always held fresh crispy bread sticks among sliced French bread and unique artisan breads (olive, cranberry, rye, etc.). Desserts were terrific and included the following: creme brulee, chocolate souffle, apple and key lime pies, brownies and New York Cheese Cake, among many other delights. Our waiter Nely and his assistant Neven, along with Elody, a beautiful French waitress, who served us a few nights, always made our dinnertime pleasurable. During sea days we also had lunch in the Opus Restaurant; this is a spectacular two deck dining room with its soaring columns and pillars which add majesty to the elegance of the room. ENTERTAINMENT Cruise Director Paul Baya is well-prepared for the job -- he is at home on the stage, not only introducing the artists and the shows, but also singing as a professional: His voice was magnificent in a duet performance with Celebrity singer Marita of "The Prayer", reminiscent of the Andrea Bocelli/Celine Dion's rendition. We enjoyed the show "Momentum" where the performance of the Celebrity Singers and Dancers was spectacular, especially the aerial acrobatics. The ship provides all the usual activities such as the fitness workouts, dancing lessons, trivia, wine tasting, interactive Deck Parties, Ping Pong, Lawn Bocce games (available only on Solstice class ships) and many other activities for every passenger. There is fun for all or, if you prefer, just sit in the best comfortable chairs and chaise lounges at sea located on the Promenade. PORTS OF CALL Day 1. Miami, FL USA Depart 4:30pm Day 2. At Sea Day 3. San Juan, Puerto Rico Arrive 4:00pm Depart 11:00pm Day 4. Philipsburg, St. Maarten Arrive 10:00am Depart 7:00pm Day 5. Basseterre, St. Kitts Arrive 8:00am Depart 5:00pm Day 6. At Sea Day 7. At Sea Day 8. Miami, FL USA Arrive 7:00am DEBARKATION This was a simple and easy process. The night before we placed our large luggage in the corridor. In the morning at 7:00 we had breakfast in the Dining Room, then went back to the cabin for our hand luggage and proceeded to the Bistro on Five, where we met ship stewards who assisted us to baggage claim. Here we got a porter who helped us find our luggage and guided us through customs and passport check. Then the porter took us to the passenger pick up area, where we waited for the van driven by our son Enzo. All very quick and painless -- we were home in Boca Raton by 10:30am. CONCLUSION This was our 99th cruise and another good one, since we have never had a bad one yet. However, it was not as good as the other cruises we had on the Celebrity ships. We always had fantastic cruises on Celebrity, thus our expectation for this one was also high. Although this was a good cruise, it did not meet our expectation. We usually book on board future cruises, but not this time, since lately we had to cancel some cruises due to Mary's health problems. For now we don't know when we'll make our 100th cruise. We hope it will be soon. Happy Cruising! Read Less
Sail Date January 2013
13th Cruise for wife and myself from West Virginia - Celebrity, Princess, Royal C, Holland A, Norwegian, Viking River - Carribean, Baltic, Black Sea, Antartica, Aus-NZ,China Took this cruise for relaxation having visited San Juan and St ... Read More
13th Cruise for wife and myself from West Virginia - Celebrity, Princess, Royal C, Holland A, Norwegian, Viking River - Carribean, Baltic, Black Sea, Antartica, Aus-NZ,China Took this cruise for relaxation having visited San Juan and St Maarten before. St Kitts was new. Our previous Celebrity was 11 years ago on the Zenith - NYC to Bermuda. Several areas that caught my eye. We have a disabled adult daughter who we have cruised with previously and I am always on the lookout for items that will make her trip more enjoyable. This new ship is the BEST I have seen for her needs. The most important item, the cabin, I did not see, but past experience has been good in regards to the handicap cabins. There are 2 things I want to point out.What was new was the pool. The Reflection had an indoor pool that was accessible without having to climb any steps - my daughter can't do steps. There was a power chair lift for lowering my daughter into the pool. The pool itself had a depth range of 4'3" to 4'9" which makes it usable for my daughter who is barely 5'.It is great therapy for her to walk in the pool. Also, must note that whenever I passed the pool it was being used similarly by able-bodied adults. The thresholds at the automatic doors were nearly level which is also good. Previously on other ships we have encounter inclined thresholds where the power wheelchair would get hung up unless one had a running start into electric doors that might not open. Also the gangways off the ship had no cross members making pushing a wheelchair up for instance much easier. On this trip we disembarked from Deck 2 so there was little incline. Several general items of note. My wife and I favor traditional dining which seems to be a thing of the past with anytime dining and specialty restaurants now. We do not usually opt for the extra charge specialty restaurants, but the Reflection has one called Qsine, a tapas style, which seemed to be quite different. Indeed it was. We ate there one night on our own and then encouraged 7 others to join us for a second time. I really can't describe it. The foods representing a variety of countries was very good and uniquely presented. I would strongly encourage you to consider it. The only major drawback relates to the dining experience. Now with alternatives to traditional dining, the dining room resulted in nights where many tables were either completely empty or only partially filled - 2 at a table of 8 or 12, 3 at a table of 12, etc. The food overall was very good. I did buy before boarding the expanded non-alcoholic drink plan. It included fresh-squeezed orange juice and specialty teas/coffees along with sodas and bottled water.I am not sure if it saves much, but one bar person told me buying the sodas outright exposes one to a service charge and additional taxes in some ports.I drank hardy to be sure I got my monies worth. Hopefully, I have give one a slightly different perspective. To sum it up, we choose a Celebrity Soltice class ship again. Read Less
Sail Date December 2012
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.3
Entertainment 4.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 5.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 5.0 4.5
Value For Money 5.0 4.1
Rates 4.0 4.1

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