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3 Helpful Votes
Sail Date: September 2018
Quick observations and context: We sailed the Pacific NW cruise from Seattle to Astoria, San Francisco, Victoria & Vancouver. We have previously sailed multiple times on the Summit (and like the ship very much). We found the larger ... Read More
Quick observations and context: We sailed the Pacific NW cruise from Seattle to Astoria, San Francisco, Victoria & Vancouver. We have previously sailed multiple times on the Summit (and like the ship very much). We found the larger size and newer design of the Solstice VERY nice. Decks 4 & 5 (where the $$$ is) flows better than on Summit. We noticed the extra width and felt it was a more luxurious and relaxed experience. We also liked having more entertainment "out" in that area vs tucked away in a lounge. MDR was excellent as was (I can't believe I'm saying this) the buffet. We're not buffet people, but found this to be the first we went to where a) the food was fresh and really good, b) laid out clearly and easy to get what you want without standing in a long line, and c) staff was quick to clean/clear, meaning you could actually get a table. Overall - ship was run very well, clean, and felt uncrowded (I don't think they sold out, probably 90%). We would definitely sail on this class again! Read Less
1 Helpful Vote
Sail Date: October 2017
We were traveling to California to spend s couple days with family, we decided to make the long trip worthwhile and see more of California. We chose Celebrity as they added Catalina island as a port of call. It was a wonderful trip. ... Read More
We were traveling to California to spend s couple days with family, we decided to make the long trip worthwhile and see more of California. We chose Celebrity as they added Catalina island as a port of call. It was a wonderful trip. Celebrity takes care in picking employees who take the extra steps. We chose select dining and never had to wait. Most nights we were waited on by Allan and Dhia. They were wonderful, giving singing commentaries. We spent a great deal of time at cellar masters with Mervin and Victor. Stone free duo were excellent. Great music, great voices. Entertainment was good. We loved the magician and comedian Carl banks the most. Games could have been a bit better, but they can only do so much with the audience. it was a great way to see different cities in California with only unpacking once, we would have liked more active excursions, but managed on our own as phones and Internet worked and everyone spoke English. we had a veranda room with the premium liquor package. Food was very good in the main dining room. Liquor choices were amazing. We did try Quisine one night and loved it. Great job celebrity, we hope to sail with you again.. Read Less
1 Helpful Vote
Sail Date: September 2017
We choose this cruise because we had never been to the west coast and we always had planned to drive the Pacific Coast Highway. When we saw this cruise option, we decided that it would be a great way to see lots of cities on the Pacific ... Read More
We choose this cruise because we had never been to the west coast and we always had planned to drive the Pacific Coast Highway. When we saw this cruise option, we decided that it would be a great way to see lots of cities on the Pacific coast! We live on the east coast, and have taken many Caribbean cruises and two Mediterranean cruises, as well as several to Bermuda. We flew into LAX a day before the cruise and stayed in San Pedro at the Crown Plaza, which offered a shuttle to the cruise port. We liked the area very much, ate at a locals pizza place, and walked to church to attend Sat. Eve. Mass. Embarkation was quite easy, except for me walking away leaving my purse on the security belt. We were ready to board and I could not find it! We ran to the security people and they had found it and actually sent it onboard. A security guy escorted us onboard and it was waiting for me there. They had counted all the cash, which was a considerable amount, and I signed for it and we went onboard. Whew! We were very thankful they handled that so well. So, if you have a few bags going onboard, be sure you grab your purse off that conveyor. Everyone working on this ship are great. Very friendly and they just go out of their way to help with everything . Our room steward, Dillon was great, the waiters were also, and the bartentenders, Willy, Jonathon and others were so much fun.The martini bar at night was so entertaining, the bartenders would start an impromptu show and have everyone in hysterics. They always remembered us. The night they did the thing with the headsets was the best! Wish they had done it again, everyone was talking about how much fun they had that night! . We did the specialty restaurants 3 nights. Two at Tuscan Grill and one at Qsine. They were both very good. Qsine was so different and our waiter, Herbie , made it so much fun. We also did the premium beverage package which was expensive but we liked having whatever we wanted to drink, including cappacinos and expresses and water bottles whenever we wanted. The ports were all great, with the exception of Ensenada. Sorry Mexico, but I just felt uncomfortable there. Did the hop on bus in San Fran, went to Alcatraz, walked to Fishermans Wharf. The 17 mile tour in Monterey and Carmel was great. Rented a golf cart in Catalina, which was a beautiful place. Loved Santa Barbara. After the cruise, we took uber to Santa Monica, stayed at Oceanview on the beach. Great hotel, and there was a street festival going on when we got there which was great. The hotel clerk hooked us up with a private tour to Beverly Hills/Hollywood which was reasonable and very nice . Next day, rented a car and drove to San Diego where we stayed at the Catamaran for 3 nights, right on Mission Bay. Then we drove to Las Vegas, left San Diego at 5 am and saw the sun come up in the desert, very nice. This was not a relaxing vacation, but it was so much fun I would definitely do it again. The cruise is great, and I can't think of any cons. Go for it! Read Less
3 Helpful Votes
Sail Date: September 2017
I chose this cruise because of the port intensive itinerary. Boy did we get our money's worth. I had read many reviews on the Infinity prior to our sail date and was a little worried. I've been on all of the S class ships with ... Read More
I chose this cruise because of the port intensive itinerary. Boy did we get our money's worth. I had read many reviews on the Infinity prior to our sail date and was a little worried. I've been on all of the S class ships with the exception of the Equinox and have been on the Summit and the Century so I have a broader spectrum than some. Don't believe the stories on age and wear and tear. This ship is still an elegant beauty and holds it's head with class. The crew on board this ship are top notch. Friendly, service oriented, customer focused and efficiency reigned supreme. We dined in MDR (normally we are in Aqua Class for Blu so this oceanview cabin was a change of pace for me) and while the starters repeated themselves a little, one could not leave the dining room unsatisfied. Even the evening when I had the grilled chicken breast, I was not disappointed. The blue cheese souffle is not be missed. I am not much of a dessert person but the creme brulee was fabulous the two times I had it. It was a birthday cruise for me so on my big day we dined in Tuscan Grille. I have not been to this restaurant since 2013. It was a great way to spend my evening. The burrata appetizer was the best thing I ate on the cruise. The filet could have been cut with a fork and was flavorful. My dining partner enjoyed the snapper. We tried multiple desserts on the menu and all 3 were enjoyable. But the big news for me on this cruise (outside of the itinerary) was the guest entertainment AND the onboard music entertainment. DFC's , if you have not enjoyed Lou Gazzarra, take a moment and look at his website to see when he will be sailing with Celebrity in the near future. He was terrific. As was the Billy Joel show done by David Guidice -- he brought the house to its feet with a couple of his piano solos. While the dancers were terrific with the ship broadway type shows, the singers were a little lacking. The live music on board knocked your socks off with bands that got engaged with the audience like the Bryan James Band. Mr. H., a separate entertainer with live piano and singing, joined the band mid-stream on the last night. Huge talent to just walk up the piano and jump in with a song in session. Both of these acts took time to get to know the guests. I think they enjoyed this cruise too! The ports were great. One must spent some time pre-cruise in Vancouver. There is much to see and do. Seattle and Monterey were also great ports. The weather all week was coined to the Indian Summer at its finest. So much to see, so much history you can walk thru and nature abounds EVERYWHERE you look. I'm thinking about the cruise next year already. Read Less
1 Helpful Vote
Sail Date: September 2017
From the ship to the entertainment to the service. Everything was well done, above and beyond my expectations. I also enjoyed my dining experience in Blu, the staff and service was excellent and so was the food. I only had one shore ... Read More
From the ship to the entertainment to the service. Everything was well done, above and beyond my expectations. I also enjoyed my dining experience in Blu, the staff and service was excellent and so was the food. I only had one shore excursion with the ship to Cannon Beach and Seaside in Astoria which was nicely done and informative. The Infinity is a beautiful ship and the staff and crew couldn't have been nicer. Hotel Captain Serge made sure I boarded the tenter early in Monterey to meet a friend. I especially liked the entertainment each night, Lou Gazzara was very good, also liked the broadway reviews and the Cirque Soleil performance was very nicely done. I hope to book another cruise with Celebrity in the future. Nice people, good food, the only thing I wish is that the cruise was a tad longer. Their was a lot packed into 7 days, I think 10-14 days would have been better with a couple more days in each port. Flies at Alcatraz were very annoying, but not cruises fault. Read Less
1 Helpful Vote
Sail Date: September 2017
This was my second cruise overall and both on Celebrity. I am a solo traveler, and appreciated the many opportunities I had to meet a wide variety of people. I really liked the smaller configuration of the Infinity, and the layout of my ... Read More
This was my second cruise overall and both on Celebrity. I am a solo traveler, and appreciated the many opportunities I had to meet a wide variety of people. I really liked the smaller configuration of the Infinity, and the layout of my cabin. I appreciated the ability to walk from the back to the front of the ship in the cabin aisle, allowing me to skip walking through the shops, casino and bars. The solarium was a welcome treat, filtered sunlight and restful atmosphere. The snack bar served excellent smoothies, in addition to soups and sandwiches, also tasty. I enjoyed both the hot tubs and the pool. There were so many thoughtful touches all over this space. The shops were a lot of fun and I saw every one of them, more than once. The shopping was excellent, and the sales were a lot of fun. I bought many rings and bracelets, which I already treasure and wear every day. There really is something for everyone on the ship if you enjoy shopping. The food was excellent in every respect. There was an ever-changing menu in the Main Dining Room, and the service was outstanding. I had select dining, which allowed me to choose a time, and also whether I wanted to share a table with 8-10 others or could choose a solo table. I meet some really wonderful people at the shared table, and was able to share tips with them about cruising, excursions and cruise lines. It was interesting to hear about their hometowns and surprising to find we agreed on many issues of the day. All in all, I enjoyed my dining experiences on this cruise. I gave the entertainment four stars, only because I never got to attend a full show. I did enjoy the bar entertainment and sat down a number of times to hear the singers and the entertainment. There are so many options on the daily bulletin that one can find many choices as to how to plan the day. I did an excursion in every port, and enjoyed all but one of them. All of my excursions were through the ship, save Seattle and Monterey. In Seattle, we did a private tour, which was just right, as to what we saw. There was a little mixup as to our pickup time, but we were eventually met and enjoyed the trip throughout. In Monterey, I rented a car and was able to do breakfast in Carmel with a trip to the Mission, as well as visit Pebble Beach and do a little walking around Carmel. The Astoria trip was great. We visited the Tillamook Creamery and the Blimp Air Hanger and Museum. The weather cooperated for the most part, as it rained when we were inside and was sunny when we were outside. I have lived in the SF Bay Area for 50 years, but have never been to Alcatraz. No one warns you about the FLIES! They are all over, due to the site now being a bird sanctuary. The flies were all over us on the boat over as well as any time spent outside. Inside was clear of the flies, and was a very interesting tour. My Solvang tour in Santa Barbara was cancelled due to lack of interest, but I was able to sign up for a overview tour of Santa Barbara, which was interesting and entertaining. A short shop (15 minutes) at the Santa Barbara Mission was disappointed, as we only had an opportunity to take a picture and make a short visit to the gift shop, but not to view the inside of the church. The four stars was due to the Los Angeles tour, which was a rip-off, in my opinion. Despite what the tour description said, we had a wasteful 45 minutes to WALK to Rodeo Drive (we were parked a distance away), 15 minutes at Malibu, which we couldn't access due to a city function, and finally, 15 minutes at the Santa Monica Pier, which didn't give us time to walk on the pier or see any of the sites. We wasted so much time at the first stop that we had no time at the last stop. We could have skipped the Malibu stop altogether. I was not a happy camper on this tour. I would not do it again. The ship's crew was overall very good in their attention to the guests. The dining staff was OUTSTANDING, in my opinion. My cabin attendant, Putu, was beyond excellent. He was there at least three times during the day to change sheets, replace towels, and answer any question I might have about my cabin. He was friendly, always greeting me by name, and had a smile whenever I would contact him In the hall. I wanted to pack him up and bring him home with me! I loved everything about this cruise. We were blessed with good weather, smooth sailing, and a wonderful experience from beginning to end. Thank you, Celebrity, and I'll be sailing with you again and again! Read Less
Sail Date: September 2017
Great ports in all our favorite NW cities. Great food both onshore and in Infinity’s restaurants. Superb butler service in our suite Entertainment was way above average. The magician was outrageously funny and accomplished. The ... Read More
Great ports in all our favorite NW cities. Great food both onshore and in Infinity’s restaurants. Superb butler service in our suite Entertainment was way above average. The magician was outrageously funny and accomplished. The aerialists were an unexpected surprised - like watching ballet. Couldn’t believe how big the work out area was. Lots of machines, free weights and awesome views off the bow. The observation lounge had the best view I’ve every experienced. Awesome sail away views in Vancouver and Seattle. Butler service for the Royal Suite was superb - our every request cheerfully fulfilled. Can’t save enough about Singh who was personable and articulate and intelligent without a hint of subservience. Qsine was the best food by far that I’ve had on a cruise ship and rivals onshore restaurants. Tuscan was also very good with an excellent steak for me. Luminaire was an excellent choice. Best food overall for any cruise that we have taken. Read Less
1 Helpful Vote
Sail Date: September 2017
This cruise was planned by a family member, and I just joined on the trip when invited. It was my 3rd cruise, and first on Celebrity. I liked it quite a bit. The passengers were on the senior side, and it was nice to not have a ton of kids ... Read More
This cruise was planned by a family member, and I just joined on the trip when invited. It was my 3rd cruise, and first on Celebrity. I liked it quite a bit. The passengers were on the senior side, and it was nice to not have a ton of kids everywhere. (Likely because of school schedules). There were a few kids...but maybe less than 10 on the entire ship. There were a few younger adults but not that many. Our cruise was not full, I think, so it never seemed overly crowded. The ship was in great condition, I saw no flaws that really bugged me. The cabin was quite spacious (I had Oceanview), and there was plenty of storage closet space. My sister and I barely unpacked anyway. Suitcases slide right under the bed. The bathroom had plenty of space as well and was like a small hotel version. Much larger than an RV bathroom. The public restrooms on deck were also really nice...much better than I expected. They had live flowers and real hand towels instead of paper. (My other cruise trips were pretty bare bones). Dining: The formal dining room had very good food and service. However, my family is pretty laid back, and we opted for the buffet most nights and sat out on the aft deck. I did not even break out the nice dresses. The weather was so spectacular that the back aft bar was just too nice not to miss. It was clear and sunny nearly every day. While the dining room was nice...plan on about an hour and a half for the full service dinner. The buffet was pretty good, but I think breakfast could be a little better. Nearly all the food was good, but for some reason, the omelettes were not. Other than that...there is a lot of variety. I did not try the specialty dining restaurants, though I heard they were good. Room service is fun, but there are not many choices on the menu. I just like "free" room service. Entertainment: I did not watch too many shows, but the ones I did were good. My dad watched a show every day and loved it. They change quite often I'm sure. The band and performers were great. My family really got into the trivia times, but we wish they were longer and more of them. Some of the trivia meets were not that great at all, but a few were quite fun. I spent way too much time in the casino...while it was very small, I met some really nice people who also like the tables. As far as cruise ships go, this is not like some of adventure ones...no crazy water slides, climbing walls, or parasailing, etc. Not a ton of kid stuff either. It is more of a relaxing type vibe, which I preferred on this one. They do have a nice indoor pool area and enclosed deck that is nice for the more northern temperatures. We only had about one day of rain, but the nights were quite cool until we got further south. Service: Great. No issues at all. My room steward was actually dismayed a bit when I stayed in one day and got room service because he couldn't clean. He came back later. If you have not been on a cruise before, you gotta realize that most of the staff is international and English is not always the first language. They also don't make a ton of money. This cruise itinerary offered more regular English speakers than many do. The staff were all very nice and just great. Ports: Vancouver---Go early and spend a little time there. It was my first trip to Canada, and it is a wonderful modern city. There are tons of restaurants and beaches and parks. Whale watching was amazing. Astoria---Skipped it, but I've been there. It is a pretty small town. I would have preferred an overnight with 2 days in either Seattle or San Francisco. Seattle--You can walk to the pier, and for $27 take a 1-hour boat harbor tour. It was awesome and much cheaper than the regular excursions. Great views of the city and narrator. You can also walk to the Public Market and the Space Needle. Monterrey---We rented a car between several people. Cheap way to see a LOT. My sister rented from the airport, but I heard Enterprise will meet you at the ship port with the car and pick it back up. Much easier. It was incredibly beautiful. We did some coastal driving, a trip to Ft Ord, and the 17-mile drive before going back for a late lunch. San Francisco--I did the excursion with the Alcatraz tour. If you want to go there on your own, I highly recommend the tour or buying tickets online early. They are 100% sold out all the time, and I learned that Alcatraz is typically sold out days in advance, so just stopping to get a ticket the same day will not work. It was a very cool excursion...Sausalito first and trip over the Golden Gate bridge, quick drive through the Presidio, followed by the Alcatraz tour. It is fairly long, so seeing the rest of the city is not much of an option, but I had visited before. Santa Barbara---Skipped that one, but I had been there. It is a tender boat stop with a 2.5 mile way to the city from the pier. They said there were taxis, but I was happy to just chill that day. Having been there, I recommend the Mission and the Zoo. Los Angeles---Just get your ride arranged ahead of time. Not very many taxis at the cruise terminal. Plan on flights in the afternoon, definitely after 12:30. Nearly an hour to the airport on a Sunday, and LAX is the worst part of the whole trip. Read Less
Sail Date: September 2017
The Infinity did not disappoint. The ship is in good shape, but it is older than most today. The crew is extremely friendly and the service is fabulous! I enjoyed eating in Blu every breakfast and dinner and the food is great! The ... Read More
The Infinity did not disappoint. The ship is in good shape, but it is older than most today. The crew is extremely friendly and the service is fabulous! I enjoyed eating in Blu every breakfast and dinner and the food is great! The ports were interesting, except for Astoria, OR. I loved Vancouver, Seattle, San Francisco, Monterey and Santa Barbara was my favourite port. I'd move there in a minute is it weren't so expensive. I could not believe the real estate prices. Weather was beautiful in every port. First two nights were stormy and rough but after that, the cruise was smooth. I did book a future cruise for another pacific northwest cruise in Sept. 2018 on the Solstice and I'm looking forward to it very much. I can't praise the crew enough for their friendliness and always eager to please attitude. My congratulations to Celebrity for encouraging the crew to be great. Read Less
9 Helpful Votes
Sail Date: May 2017
Celebrity Infinity May 2017 Background- Total of about 35 cruises, ~30 with Celebrity, last few were all on Solstice class ships. Route-We started in San Diego and moved up the coast ending in Vancouver, 7 stops in 11 nights, also ... Read More
Celebrity Infinity May 2017 Background- Total of about 35 cruises, ~30 with Celebrity, last few were all on Solstice class ships. Route-We started in San Diego and moved up the coast ending in Vancouver, 7 stops in 11 nights, also doing an overnight in San Francisco, each city stunning in its own right. They couldn’t have picked a better itinerary, and we were only touched by rain one time in our journey which lasted about an hour, luckily that was on a sea day, so it affected nothing other than missing an hour in a lounge chair Boarding Boarding in San Diego was hectic. Two ships Infinity and Disney Magic) were boarding the same day and port didn’t seem well equipped to handle more than one. Once we made it past the security screening all was fine and smooth but did take about 1-2 hours to get to that point. We purposely arrived later in the day to avoid crowds (boarding started about 11, we arrived at 2), but still chaotic. 6/10 (but Celebrity’s portion 9/10) Cabin I initially booked a C3 for this voyage bit a few weeks before a Suite Guarantee became available for a nominal $600 so I grabbed it since it also included the 4 perks, so I ended up in an S2 on deck 6. The room was nicely maintained and updated (Infinity was refurbished in 2011), and carpets were changed again 2 years ago. The Sky suites are a bit smaller on the Millenium class that the Solstice class (250 vs 300ft2), but plenty of room for two people. Small balcony as well with a few chairs was great. Only negative I found with the suite was the combination bathtup/showers limited height. If you are tall it’s a bit awkward, as is just climbing in the high wall of the tub. Heard a few people that had sky and Celebrity suites complain unless you are tall it’s hard to climb into the tub/shower. Plenty of closet space, drawers and storage, so much so that I only used about ½ of it. Did like the little touches, the plush bath towels, great sheets, and that the room attendant and butler introduced themselves the first day. Cabin service was excellent. Never used the room service, but cabin was serviced twice a day and butler checked in 3x a day, and canapes delivered daily at about 4PM 9/10 Excursions Took two of the ships excursions and good ROI (return on investment on both). We visited the Reagan library in Santa Barbara and whale watching in Victoria. The tendering operation was a bit frustrating for some as we tendered in two ports, and some were getting antsy about the lines, but I think that’s just a part of cruising. Always amazed how crabby some people get over little things beyond their control. I do wish they would re-write the explanations on excursions details though. It just seems like every excursions details include two much flowery generic prose that could be found in a tourist publication and not really any nuts and bolts detail of nuts & bolts of the tour (how much time will we spend on bus, what places are we visiting, are we going to be sidetracked to a pottery place to try and sell us trinkets?). I wish it was more of a bulleted time line of what, where, when and how long. 7/10 Food & Dining Main Trellis Dining Room-Didn’t try it Sushi on 5-Didn’t try it Blu- Tried it once enjoyed it-Seemed to me to be a mini-me version of the MDR with smaller portions and a few different selections, nicer more intimate atmosphere than MDR. 7/10 Luminae-We dined the majority of our meals here. Can’t say any negatives about it. Truly a 100% positive experience. Service OUTSTANDING, by the second day everyone on staff knows your name and has the atmosphere of a place you’ve been dining out for decades. Food well prepared, original, seasoned and cooked to order. Their recommendations were generally spot on. The menu consisted of about 4 or 5 appetizer/soup/salad dishes and about the same in main courses. You could also order off the MDR menu if something didn’t catch your eye, but most meals I found the Luminae selection to be the better quality choice. Not even once did I find myself waiting for service, a course, or a table. Efficient, friendly and great attention is given to everything. Only open on sea days for lunch which makes sense, since when they have tried to keep it open every day (on past cruises), as it sits empty unless it’s a sea day. 10/10 Qsine-It’s a fun playful experience and you always end up with a lot more food than you can ever imagine. My only negative is that since you use the Ipads to select your dishes, would it be two difficult to have them connected to the waiter? It just seems silly that put all these inputs into a computer and ultimately the waiter comes and writes them down on a slip of paper. Bravo to Qsine for the way they handle vegan/vegetarian dishes. One person in our party, preferred vegan/vegetarian, and for just about every dish we ordered that contained meat or seafood, he offered our friend a meat/dairy/etc/etc/etc free version of the same or similar items. Truly astounded me on how the waiter kept track of the ultimately 20+ or so different dishes that he bought the three of us. 8/10 Tuscan Grille-It was awesome, had dinner one night with Captain and 8 other guests, and last night dined with the Hotel Director and three friends, and it was fabulous. I savored every bite of every dish. Filet Mignon was fantastic (as for the brown mushroom sauce for it), the plate on Antipasto (prosciutto, sopressata, salami and cheeses was heavenly). Again in Tuscan my one friend’s dietary requests were adjusted to give him alternates to the meat heavy menu. The establishment itself has a great ambience, nice old world Italian steak house design. Service was attentive but not overbearing. Like Luminae it’s a great restaurant to have a conversation in. Tables and seating are set up so you’re not having to raise your voice to speak at someone at the other end. 10/10 Oceanview Grill- Ate their twice for breakfast and a few times for lunch It’s hit or miss. I like the salads, fresh fruit and ice cream. Pizza’s are limp right out of the oven rather than crisp (I’m used to New York pizza which the Gold standard), a few of the dishes were good, but nothing really memorable. They do a great job of bussing tables, and making sure people aren’t waiting for tables. 8/10 Bars & Lounges-Great smiling faces at them all. Most of the cruise critic events were held at the Constellation Lounge on deck 11. Especially though that Istavan from Hungary was fantastic. Superb fun bartending group overall. Erik and Dian fantastic at Michaels club. Didn’t spend much time at sunset or martini bar though, so hard to give you good feedback on those. 9/10 Entertainment Was fun that they did the silent disco a few times, I think it’s a slam dunk win even if you don’t participate, and just watch the fun. Alejandro did a good job, and the activities team really seemed to enjoy getting people involved in everything from bingo, to trivia, to mock game shows. Always enjoy the Celebrity dancers and singers, the material is usually dated, but their vigor and enthusiasm makes it fun to watch. Liked some of the guest performers, magician was funny, and always fun when you see them tailor their act to audience a bit, and make it interactive. 7/10 Spa Tried an 80 minute massage, it was OK. They always try for the upsell though. 80 minute massage DISCOUNTED rate was ~$200, then if you want hot stones during it, that’s ~$30 more. I’m a massage junkie at home, and this was pretty good but not very good 6/10 Crew In a word-OUTSTANDING. Captain Berdos and Hotel Director(HD) Bosco Pires work together like a well oiled machine. Their personalities are similar and I think so is their work ethic, excellence performance. I can’t say enough good things about them and their management style. Rest of the department heads outstanding as well. The housekeeping manager, the F&B director, guest relations manager, restaurant managers all go out of their way to keep passengers happy. Kirsty the Captains club host also spectacular as was the event coordinator. The excellence of the senior managers rolls down to the staff which seems totally engaged in guest satisfaction. The senior staff attended every event that we had from Captains Club to CC, to informal gatherings, and were always asking what they can do to make things better. Great sign of an engaged group of men and women. One of the stories I heard from the HD I thought was surprising. He told me he found being a HD on a Millenium class ship more challenging then on a Solstice class ship. I would of though since Solstice having more dining venues, more passengers, more lounges and staterooms it would be tougher. He went on to eloquently explain that because the Solstice class ships have all the “bells and whistles” (my words not his, his explanation was much more poetic), it makes it easier from a guest relations standpoint. The older ships it takes some extra marketing and extra effort to make them a competitor, and he enjoys that extra challenge of showing any product he is currently serving aboard. Really enjoyed our talks as much as the meals. 10/10 Overall-I’d give the cruise 5 stars. Any minor things I pointed out were minor in comparison to all the great things that the team onboard does to keep you happy. You know it’s been an excellent cruise when you’re two biggest complaints were that Voicemail in my room didn’t work Internet was slow I already have my next voyage booked on Infinity for February of 2018, so see I put my money where my mouth is I’ll end the review with this story the Captain read on the public address system the last day, it’s called “Why I want to be a Captain” and was written by an 10 year old British boy. “I want to be a captain when I grow up because it’s a cool job that is easy to do. Captains don’t have to go to school such a long time. They only need to learn figures so they can read instruments. I think they also have to able to read maps so they don’t get lost when they sail. Captains have to be brave so they don’t get scared when it’s so foggy they can’t see and when the propeller falls off they have to know what to do about it. Captains must have eyes that can see through the clouds and they mustn’t be afraid of thunder and lightning which they have closer to them than we have. The captain’s wages is another thing I like. They earn more money than they can spend. That’s because most people think it’s dangerous to driver a boat, except captains, because they know how easy it is. There’s not much I don’t like, except that girls like captains. All girls want to marry a captain, so captains are always having to chase them away to get some peace… I hope I don’t get seasick, because if I get seasick I can’t be a captain and I’ll have to start working.” Read Less
Sail Date: September 2016
I wanted to make a cruise along the Pacific coast and this cruise was 12 nights. Most other cruise lines were fewer nights. I don't like to go to all the effort and expense to go on a cruise for only 7-9 nights. This was my first ... Read More
I wanted to make a cruise along the Pacific coast and this cruise was 12 nights. Most other cruise lines were fewer nights. I don't like to go to all the effort and expense to go on a cruise for only 7-9 nights. This was my first Celebrity cruise, I normally cruise Holland America. I found Celebrity every bit the equal and more of HAL. One thing HAL does that Celebrity didn't, is the first day of the cruise, the crew on HAL has to serve you, even to pouring your coffee for you. HAL does this for disease reasons but Celebrity apparently, doesn't see the need to do this and I liked that you didn't have to put up with that annoying practice the first day. Also, while HAL's food is superb, I thought Celebrity's buffet and specialty restaurants had better food and selections. However, I think HAL's main dining menu is a little better. We found the entertainment aboard ship, well, highly entertaining for the most part. Finally, considering that the ship served every food imaginable, it was strange that you couldn't get a potato chip anywhere on the ship. Read Less
10 Helpful Votes
Sail Date: September 2016
Embarkation: Vancouver originally had two embarkation terminals – Ballantyne Pier and Canada Place. The facility at Canada Place was extended to accommodate three vessels and Ballantyne was discontinued. Alas, the facilities at ... Read More
Embarkation: Vancouver originally had two embarkation terminals – Ballantyne Pier and Canada Place. The facility at Canada Place was extended to accommodate three vessels and Ballantyne was discontinued. Alas, the facilities at Canada Place are inadequate for handling 5,000 people disembarking and another 5,000 embarking within a few hours. Our family of three arrived around midday to find a traffic jam and off-loaded several hundred metres from the terminal. After dragging our suitcases into the facility, we joined long lines of cruisers who were forced to meander around the terminal before arriving at check-in. It was people-parking and very tiring. Time taken to board – about an hour. I stress, that this is a Port of Vancouver problem, not a Celebrity problem. My advice, skip the cruise ship lunch and embark between 2 and 3 pm. My wife did on a previous cruise and there were no delays. Infinity cabin: Deck 8 - balcony. Well appointed, though lacking in shelf space. Our 9-year-old son slept on the fold-out couch on the first night. For the rest of the cruise he used the drop down bunk bed which gave him a kind of attic room. He loved it. And it gave us much more room to maneuvre. The firm mattress made my back ache after a few days. Kids' club: Being a shoulder season cruise there were very few children on board. The Fun Zone for kids was well equipped and the activities engaging. As the week passed, my son spent more time each day and the staff deserve kudos for entertaining a small group of kids with a wide age range. Dining: We used the Main Dining Room for dinner and some breakfasts. We found the café had a wider offering for breakfast and a much greater selection for lunch. Sharing tables in the MDR for lunch is always a lottery and the café avoids that possibility. We found the food in both venues to be of high quality, with a wide variety of delicious fare. Our son disdains the kids' menu and enjoyed sampling some exotic dishes. Wine Tasting: I attended two tastings. One pairing wines with food. The other sampling a dozen good wines from around the world along with a selection of cheeses. Both were enjoyable and good value. Service: We found the service excellent throughout the ship. Travelling with a youngster on a de facto seniors' cruise meant that he got a lot of staff attention. We were impressed by their engagement with him. Entertainment: We saw two shows and enjoyed them. Summary: The ship has classic decor, is in good order, and seemed spacious. We enjoyed a relaxing trip and booked a future cruise while aboard. It's Celebrity from now on. Disembarkation: Debarked ship at 9:30. No customs. Joined a long line up for a cab. Almost an hour. Tip: Collect your luggage, leave the terminal and go to a nearby hotel for a cab. We would have saved a lot of time. Read Less
10 Helpful Votes
Sail Date: September 2016
We just arrived home from the September 11, 2016, sailing to Alaska/Inside Passage. Celebrity did not disappoint. We splurged as this was definitely a bucket list trip - and we were also fortunate to get a good deal when we booked. Our ... Read More
We just arrived home from the September 11, 2016, sailing to Alaska/Inside Passage. Celebrity did not disappoint. We splurged as this was definitely a bucket list trip - and we were also fortunate to get a good deal when we booked. Our package included everything we wanted - a concierge class balcony room, the premium beverage package, internet, prepaid gratuities, and onboard credit. I feel quite certain that if we had not gone ahead and splurged (as was our intention), I would have been discouraged by the price of drinks, internet, etc., But since we planned ahead and booked a truly all-inclusive package - it was absolutely perfect! We never actually met or utilized a concierge, so not sure that the concierge class was necessarily a perk, but as it was our first cruise with Celebrity, it's hard to know. We were invited to a concierge hosted lunch on embarkation day - which was great, but didn't include meeting a concierge or hearing anything about one. We also received a special concierge invitation for priority disembarkation on the first port day, but frankly, that was a little lackluster as there were dozens of people waiting in the hallway of the 2nd floor without anywhere to sit. I'm not complaining - it was a one time event, and we did get off as soon as the ship was cleared. However, I did see several people who really weren't able to stand for that long unassisted, so for them I imagine it was more of an issue. Our stateroom attendant, Eduardo, was outstanding. He was so kind, friendly, and efficient. Our room was always refreshed quickly and thoroughly in both the morning and the afternoon, and anytime we needed anything he was quick to respond. The stateroom was plenty big for us and we were pleased with the balcony. The room did show some signs of wear and tear in the internal cabinet/door hardware, but everything was functional and it didn't inhibit our experience. Hubbard Glacier was amazing - I'm so thankful we had the balcony for that experience. We opted for the Celebrity Select Dining and made dinner reservations for the Trellis Restaurant 4 or 5 of the nights. We chose the "sharing table" and were seated at the same nice table near the back windows each time. Our waiter, Russel, was a delight. He called us by name every single meal and made us feel very welcome and valued. He gave excellent suggestions for starters, main courses, and desserts, and we never went wrong when we followed his guidance. Our Sommelier, Rudy, was also attentive and efficient. He called us by name as well, and never left us waiting. The assistant waiter, Alvin, was a table ninja.. moving in and out nearly unnoticed but always filling water glasses, removing plates, and taking care of the details. We met wonderful people at our dinners that we now consider friends, and it definitely made the whole experience even more enjoyable. I highly recommend "sharing tables" and getting to know your fellow passengers. The food was consistently excellent. One night I skipped Russel's recommendation and chose the "classic" option of a sirloin and it was a bit tough, but otherwise, we were very pleased with the selections, the quality, and the service. We did visit the buffet for breakfast and lunch some and that was more often than not a bit frustrating as far more people dined there than the other venues and it was often difficult to find a table. Even so, any frustration was generally due to other passengers and not a direct reflection on the ship staff or service. The dining staff were quick to clear tables and were frequently checking in to offer drinks, etc., We took advantage of many of the activities on board, and it was always a blast. We went to almost all of the nightly shows in the Celebrity Theater. They were all enjoyable and our favorites were the acrobats and the comedian, Darryl Joyce (sp?). The singers and dancers had great energy. We also participated in some of the celebrity life trivia events, and each round of Bingo (we won once!). We also watched a round of Bandaoke and listened to Bill Forester (sp?) do an Elton John set. There was never a lack of things to do and enjoy. We spent time several nights at the Martini Bar and enjoyed the silent disco there. We also spent some time in the Casino and won often enough to keep us playing :) I wish we could remember the name of one of the drink attendants there, he was great! We frequented the Café daily and the drinks were always superb. Although we often took our lattes "to go", when we did take time to relax there the atmosphere was great and the table service was friendly and attentive. The pastries/cookies were a treat as well. On the last "at sea" day we finally tried the Gelato - and it was definitely worth the extra charge. It was delicious - probably a good thing we didn't try it until the end ;). We booked excursions through Celebrity for each port. We booked three in advance and one once we were already on the ship. In Icy Strait, we went on a whale watching tour and it did not disappoint. We were fortunate to see multiple humpbacks from a reasonable distance and got to see the spouts, humps, and flukes many times. It was a great experience. In Juneau, we had booked a helicopter/glacier hike, but woke up to a very wet and windy day, so were not surprised to find out it was canceled. However, the excursions team was outstanding at dealing with the situation and quickly offered us other options. Switching to the other excursion was fairly painless and the refund of the difference was made automatically. We had scheduled two excursions that day but when the first was canceled, the recommended replacement was a longer one that included a meal, so they said we could cancel both of the originals and be refunded. We did have to go to the shore excursions desk to correct the 2nd part of the excursion but they were quick to remedy it. Of course we were disappointed about missing the helicopter, but it definitely wasn't the fault of the cruise line, and we were satisfied with the way they handled the situation. Part of our replacement excursion included another whale watching boat, and although the weather wasn't great, we had the amazing privilege of seeing a humpback do a full aerial breach - it was worth every wet/cold moment. In Ketchikan, we drove on an ATV Wilderness ride to a scenic overlook and a waterfall. It was definitely an enjoyable experience - if you do it, take them up on the complementary raingear.. I took a rain jacket but opted out of the rain pants.. and wish I hadn't.. it was a bit muddy/wet - which was great for the experience, but not so much for my pants ;) We traveled alone as a couple, but met many great friends through Cruise Critic and then just through various venues on the ship. We did not travel with children and there were very few children on the boat. The few children we did encounter were always well behaved and seemed to be having a great time. We used some of our onboard credit to get a Persian Garden pass, and we took advantage of that area almost every day. We LOVED the herbal sauna, the heated benches, Turkish spa, etc., etc., etc., and we often enjoyed some time in the Solarium hot tub after a good visit to the Persian Garden. In summary - we would definitely go again and highly recommend it. It was definitely the bucket list experience we hoped for. Any frustrations or complaints we had were minor and were always related to other passengers (which is just part of any crowd experience and not the fault of the ship). If you go with the intention and expectation of having the adventure of a lifetime -it's there waiting. And, if you can't go with that attitude, do everyone else a favor and don't go. Read Less
3 Helpful Votes
Sail Date: September 2016
Infinity is a smaller older ship who still looks good for the most part. The crew were overwhelmingly helpful, friendly, polite and fun. I never saw the Captain. Some cruises you see him all over the ship, not this one. I even did ... Read More
Infinity is a smaller older ship who still looks good for the most part. The crew were overwhelmingly helpful, friendly, polite and fun. I never saw the Captain. Some cruises you see him all over the ship, not this one. I even did a bridge tour with the Elite group and no Captain. No big deal. Stayed in 8121, an accessible sky suite. When I originally booked I needed one for my husband who has since died. I tried to change to another but they were sold out. As soon as I boarded I asked Guest Relations to switch me if a handicapped person in a sky suite needed it. Nobody did. I HATED this room that they call a suite! I expected a roomier room since it's accessible and it is that, but the balcony is the size of a regular balcony. I paid for a suite and got a regular balcony! That really burns me up! There was no ramp to roll a wheelchair out onto the small balcony. I was told that they lay one down when it's needed! If my wheelchair bound husband was on this cruise he would not have been able to turn the wheelchair around on the balcony - that's how narrow it is. The towels were worn and thin, one of them was torn at the seam. Again - paid for a suite and get lousy towels?!?! If you've ever been in a motor home then you know what the toilet is like. That is exactly how the toilets are on this ship. Let me tell you - they are not comfortable. The roll-in shower allowed water to spray half way across the room, so I used the crummy towels to sop it up after each shower. Also the shower is quite small. There were other cosmetic flaws that I pointed out to guest services, such as broken drawers and a broken cabinet. They fixed the broken cabinet as soon as they were told about it. The beauty of being in a suite is that we were treated very well. We met our butler (I honestly had no use for him) and our cabin attendant right away. Erick Guzman was our concierge at Michaels Club and he was fantastic! We mostly dined in Luminae where the staff was excellent until the last night. The maitre 'd forgot about us and seated table after table after table. He was very apologetic but it was 50 minutes later and we still weren't seated. Since we had to pack up to leave at 7:30 the next morning we ordered from that menu for room service. It was cold, had no bread, had no salt, pepper, no drawn butter and had no utensils. Also they sent up the desserts at the same time ... ice cream - of course it was melted. It was the only bad thing that occured on the cruise, aside from the room. It was a big inconvenience and the maitre 'd was very sorry but it completely ruined the last night's dinner ... lobster! I had complained about the room and other issues early on and Guest Services took excellent care of us. They gave us a very generous future cruise OBC to try to make up for the trouble. That helps. Ate in Qsine on the one day they offer lunch. Normally $25 the guy sold it to us for $20 each. Not worth it. None of the food was spectacular and 2 dishes that should have been hot were not. The buffet food was buffet food. Cafe al bacio (spelling?) was great. They make up great coffees, tea, hot chocolate and have a full bar as well. You pay for these but the pastries, cookies and cakes are free. The Martini Bar was very fun. The guys working there were very entertaining although the drinks weren't spectacular. Rendezvous Lounge was great - very good bartenders. The Constellation Lounge was great with very good bartenders. It's a wonderful place to sit and watch the ocean - perfect on our Alaskan cruise. We played trivia and enjoyed many cocktails there. The cruise director was Damien and he was really very good! I prefer the big new ships that have so many activites. It can be pretty boring on the Infinity. .... and that's my opinion Happy sails Read Less
10 Helpful Votes
Sail Date: September 2016
Truly a wonderful experience. We booked Aqua Class with Premium Drink package, wifi. Drink package well worth it. I tried things I never would have sampled left to my own devices. Most were good. Aqua Class is the way to go, dining ... Read More
Truly a wonderful experience. We booked Aqua Class with Premium Drink package, wifi. Drink package well worth it. I tried things I never would have sampled left to my own devices. Most were good. Aqua Class is the way to go, dining at Blu was exquisite every night. I was concerned the food would not be enjoyable for my husband, for he enjoys simpler fare, ie meat and potatoes, but he enjoyed the variety and was pleasantly surprised. The staff there go above and beyond to make your evening special. I cannot say enough nice things about them, follow their suggestions on the menu, they know. We tried the Trellis( main dining for most cabin classes) one night and although the menu was similar, the food was not prepared with the same care and presentation, but in their defense I would have never known if we didn't have access to Blu. It would have been fine. The Rendezvous lounge was a great comfortable place to spend evenings. The Celebrity Life team was awesome.The Spa and solarium pool are nice and tidy, and the steam rooms a very nice perk. The constellation lounge was great for dancing. There were three smoking areas on the ship and that was adequate. We met a lot of wonderful friendly people there. No smoking on our veranda, which only was a difficulty in the mornings. The Oceanview cafe was a nice buffet with great variety. The poolside bar is a fun place, Norris the bartender, always friendly and smiling. Overall, a wonderful experience. We set out to have a great vacation and we did. Read Less
4 Helpful Votes
Sail Date: May 2016
I'll start by saying we are loyal Celebrity cruisers for several reasons. We are Blue Chip Club VIPs and as such they take very good care of us. This was our 6th X cruise and our first Pacific Coastal. We chose this trip based on the ... Read More
I'll start by saying we are loyal Celebrity cruisers for several reasons. We are Blue Chip Club VIPs and as such they take very good care of us. This was our 6th X cruise and our first Pacific Coastal. We chose this trip based on the itinerary and not so much on the ship. We have done Alaska on Infinity and had no complaints. Embarkation in San Diego went smoothly and we were onboard at about 12:00pm and went straight to Bistro on 5 for a quiet lunch. We were very disappointed to see that the daily specials were gone and our paninis were just OK. At about 2:00 pm the rooms were ready and we went to check out OV 3072. We have always had a veranda or better so this was our first time trying an Oceanview and it really was fine although I do miss having coffee on the balcony or just being able to open the door and get some fresh air. All of our port stops went fine but I would not bother getting off the ship in Astoria next time. Nothing to see or do there. San Francisco was crazy busy with an onshore event but we had fun anyways. In general, I would have to agree with many others that MDR food quality and selection has gone down but not enough for me to leave X. We dined in the MDR most nights as well as once in Tuscan and twice in Qsine. We enjoyed the specialties the most. Many people have said that in Qsine you should go with at least 6 people but we found them very adaptable for a 2 top. We tried 5 dishes the first time and another 5 the next. It's easy, push the plate away when you've had enough! Lots of fun! The only negative there was that the servers and Maitre'd checked on us so often it was a little intrusive. We only really ate in the buffet for a light breakfast and it was always good. Excellent eggs benny! If we were on the ship for lunch we ate at the pool grill. Awesome burgers! Huge thanks to Ramesh our waiter in the casino bar. He was fantastic! Another star for us was Heston, our assistant waiter in the MDR. He should be a head waiter, everyone loved him. The Thalassotherapy pool was great and we enjoyed all of the shows we attended. We only had one truly bad experience on the cruise and that was Siraz, our sommelier. He was rude and spoke down to us. Read Less
12 Helpful Votes
Sail Date: May 2016
We had another great Celebrity cruise. Some of our "firsts" on this one: First aft cabin (love!), first time eating in the MDR for breakfast (still haven't hit a lunch!), first time we caught the Liars Club game (fun), first ... Read More
We had another great Celebrity cruise. Some of our "firsts" on this one: First aft cabin (love!), first time eating in the MDR for breakfast (still haven't hit a lunch!), first time we caught the Liars Club game (fun), first time as Captain's Club Elite passengers. We spent a lot of time on our balcony rather than public areas this time around because we had upgraded to a family veranda cabin and wanted to get as much use out of it as we could. So for us, this was a very laid-back cruise. We caught some of the guest lecturer's topics and they were very interesting and well presented. The main dining room had flipped select dining and traditional dining on this cruise, so as Select diners we entered on Deck 4 rather than Deck 5. We were only seated promptly on about 3 of the 8 nights we ate in the MDR. The other times we were handed a beeper and told to keep ourselves amused until paged. That was fine, we're pretty relaxed about that sort of thing, but we did see lots of empty tables being held for those with reservations. I think Select Dining only works when there are no reservations taken. Regarding the food and drink: We found bar service everywhere we went to be very prompt. I had a couple of fails drink-wise - a mojito that tasted like it was made with vodka rather than rum, and a Peach Melba drink (from Cafe al Bacio) that did not have a peach in it, but did taste very sour for some reason. I guess that was another first - the first drink I ever abandoned. Food-wise, we had pretty good luck, although my french onion soup had quite a large unchewable piece of onion in it that I had to unobtrusively eject into my napkin and then back into the bowl before it was removed by the waiter. I did see him looking at it like "What the.." as he carried our dishes away, but he never asked. I do want to mention what a shame it is that the sommeliers and wait staff are so rushed that they need to practically run through the dining room. It felt unsafe at times because there was a constant flow of passengers being walked in to be seated as well as those who had finished their meal trying to pick their way through the madhouse to exit the dining room. I felt bad for the crew and can't imagine having to work at that pace each night. I'd like to see the CEO and other higher-ups disguised as everyday passengers so they can take it all in for themselves. Specialty Restaurants: Qsine was fun, and the food very good. I liked that they have a nice selection of ethnically diverse foods. M's Favorites were also my favorites. Tuscan Grill was puzzling. I ordered red snapper and our waiter strongly suggested that I change my order. I ordered the beet salad and was again steered to something else. He did bring the broccolini side that I ordered, but I wish he'd advised against that one. It tasted like freezer-burned broccoli, and looked the same. This was a newly reworked menu, and I wonder how so many poor dishes made the final cut on the menu. It seems like the staff should be proud to serve each and every dish on the menu when they're charging $45 per person. This is the second time in a row that Tuscan has diappointed, and I won't be going again. I truly wish they had left the nautical-themed restaurants on the M-Class ships. Kudos to ALL of the Celebrity crew. I saw several instances where irate passengers were unloading their frustrations onto crew members. The patience they exhibited in response to this snarling was commendable. I mean, who knew that the sky would fall because there was a cheddar cheese shortage on the last day? Miscellaneous comments: The pizza was very good! As were the donuts in Cafe al Bacio (so much filling inside!). And the burgers and hot dogs at the poolside grill! We enjoyed CC Elite status for the first time on this cruise. We went to a total of one Elite breakfast in the Tuscan Grille, used our laundry coupons and one dry cleaning coupon. We never made it up to the evening cocktail party. We had heard there were over 700 Elite and above passengers on this sailing and just weren't feeling like we wanted to deal with that. Maybe next time. We saw constant maintenance and extensive cleaning happening each day. And these efforts really did show. The Infinity looks great! Read Less
22 Helpful Votes
Sail Date: May 2016
Celebrity Infinity Pacific Coastal—Hubbard Glacier Cruise. May 2016 My wife and I took the eleven-day Celebrity Pacific Coastal cruise followed by the seven-day Hubbard Glacier Alaskan cruise in May 2016. The two cruises were a total ... Read More
Celebrity Infinity Pacific Coastal—Hubbard Glacier Cruise. May 2016 My wife and I took the eleven-day Celebrity Pacific Coastal cruise followed by the seven-day Hubbard Glacier Alaskan cruise in May 2016. The two cruises were a total of eighteen days filled with visits to iconic landmarks and views of magnificent scenery and wildlife. The Pacific Coastal is a repositioning cruise for the Infinity as it moves from its Panama Canal season to its Alaskan season. We embarked in San Diego, California, cruised north as far as the Hubbard Glacier in Alaska and returned to Vancouver, British Colombia in Canada for our return flights home. All of our travel, including the cruises, excursions, air fares and hotel were booked through Celebrity, the safest way we have found to reduce the risk of unpleasant travel events. The Itinerary: The first cruise began in San Diego with stops in Santa Barbara, Monterey, and San Francisco in California, Astoria in Oregon, Seattle in Washington, Nanaimo and Victoria in British Colombia, ending in Vancouver, BC. The second cruise began in Vancouver with stops in Icy Strait Point, Juneau and Ketchikan in Alaska, a spectacular day cruising near the Hubbard Glacier, and a return to Vancouver for disembarkation. The infinity does this route twice a year as it repositions to and from Alaska. Delta airlines flights booked through Celebrity got us to San Diego and home from Vancouver. Our Celebrity booked hotel with transfers was the Embassy Suites, located very near the port in San Diego. Port-to-airport transfers got us efficiently from ship to air transportation. Landmarks and views: We started with the hotel and port in San Diego which are near the famous museums, zoo and naval operations. Aircraft carriers, one a museum and two operating carriers complete with airplanes were docked opposite the Infinity. Santa Barbara was home to a lot of Spanish inspired architecture. Monterey was our opportunity to stroll along Cannery Row filled with colorful sights. San Francisco sights included the Golden Gate and Bay Bridges, Alcatraz, Beacon Hill, the iconic Transamerica building and Fisherman’s Wharf. We could see the Space Needle in Seattle from the ship. Nanaimo, which was new to us, was the historic home to a flourishing, and now nonexistent coal mining industry. The scenery is beautiful. Victoria is the capital of British Colombia, complete with its government buildings. Downtown is interesting complete with a big Hudsons Bay department store, a modern descendent of the famous Hudsons Bay fur trading company. Icy Strait Point has a new cruise terminal and an enthusiastic native American population. Our visit was late in the day, short lived and cold with beautiful scenery. Juneau is the capital of Alaska in a very scenic mountains (snow covered) and harbor setting. Ketchikan is a classic Alaskan small city with thriving fishing and tourist industries. Shopping was fun. They have a lumberjack show worth attending. Transportation around and between Alaskan cities is either by airplane or boat. Float planes and ferry boats were everywhere. The Hubbard Glacier is a special cruise ship visit. Ships enter the harbor close enough to the glacier to easily see and hear the ice cracking with huge chunks falling (calving) into the water. The glacier is three hundred feet tall and breathtaking in size and magnificence. The sounds are awesome. Ships stay, spin around and take a lot of time so all passengers get a shot at the views. Ports have shuttles for passengers and numerous options for shore excursions. Float planes, boats, taxis and busses await to take cruise passengers to whatever adventures they desire. We always opt for ship sponsored events to lower our risk of problems. We saw whales, seals, otters, deer and eagles along with a lot of birds we couldn’t identify. It is great fun scanning the shorelines along the Alaskan inland passage for wildlife as well as enjoying the incredible scenery. Snow and tree-covered mountains are the foundations for nearly every view. They are impossible to adequately describe and photograph. We tried. The ship and service: The Infinity is a 2001 ship that underwent a major refurbishment in 2015. The interior of the ship was in excellent shape and had new venues added. The top deck movie area, Michaels Club and the Luminae restaurant for suite guests, QSine and the Tuscan Grill specialty restaurants are major changes. All great! The ship looked very good on the inside with new furnishings. The exterior showed some wear but nothing that affected passengers. The service, typical of the Celebrity brand, was special! Crew members were always helpful. Officers were constantly present. The executive chef, for example, was around nearly every day. Senior officers were available for several events including receptions for past and frequent Celebrity passengers. Nice. We selected cabin 6116, a sky suite, for the cruises. We are also members of the Blue Chip casino players club. This added to the already special service for us. Our butler, Albino, was there with afternoon snacks and made certain that our cabin was cleaned while we were gone. He provided great advice on ports and processes having been on numerous cruises. The Luminae restaurant is a giant perk for suite guests. A staff of about ten people serve breakfast and dinner daily as well as lunch on sea days. Cevrine, the receptionist, waiters Kavarij and Chitra, Arfin the assistant waiter and Bekir the Maître D along with the others made us feel special at every meal. Food: The food was very good, nicely presented and well served. We dined on Filet mignon, turbot, shrimp scampi, halibut, cod, lobster ravioli, pork tenderloin, Australian sea bass, scallops, tilapia, roast turkey, pad thai, swordfish, lobster, lamb shank, veal loin, salmon and beef for entrees. Desserts were tasty. The buffett featured roast beef, pork, and chicken along with salads, sandwiches and a wide choice of entrees. Lunch, one day, featured thirty six cakes, all decorative. There was ice cream for every meal and for snacks. The QSine should be on everyone’s schedule. The food and presentations were unique. We found it a great opportunity to sample foods from several countries. Most were very good. Bistro on Five had a special crepe that my wife found to be her favorite. We tried the Tuscan Grille but steak is not one of our favorites. Perks: We chose the multiple perk package, booked a suite and are Blue Chip casino members. More perks than we could possibly use. People should carefully select every perk they can afford and use. Complimentary drinks, internet minutes, gratuities, on board credit, laundry and specialty restaurant fees were among the choices. Makes the final bill much less painful. The “booking a cruise on board” is also a significant perk if one plans to take another Celebrity cruise. Just pay attention to the offers. Ours included three hundred dollars of immediate on board credit to offset the three hundred dollar deposit for a cruise with date and itinerary to be determined. Conclusion: The combined Pacific Coastal and Hubbard Glacier cruises offer a unique cruising adventure that includes major US cities and wonderful scenery. The refurbished Infinity was a very nice and comfortable ship. The entire Celebrity staff was professional and responsive. Many are knowledgeable world travelers and have a lot to offer in the way of information about ports and ships. Read Less
2 Helpful Votes
Sail Date: May 2016
Chose this cruise because I had friends booked on it. Also, it was an opportunity to return to CA, and then visit states I had not been to before, Oregon & Washington. Loved the Infinity, so sad she had problems docking in Alaska! ... Read More
Chose this cruise because I had friends booked on it. Also, it was an opportunity to return to CA, and then visit states I had not been to before, Oregon & Washington. Loved the Infinity, so sad she had problems docking in Alaska! The ship was very pretty, & I liked all the public rooms, especially Constellation lounge. Great view forward, & we even saw some whales one evening while having cocktails. The restaurant Blu was a wonderful experience, this was my first booking in Aqua class. I tried many different dishes, quail, frogs legs, pheasant & more. I was very pleased that the coffee café is also on the Infinity, I think it was added on the refit, as well as the Cellar Masters bar. That was our meeting place before dinner. Our weather was cool for a Florida girl, so I did not visit any pools, including the solarium. We just used our balcony if we wanted to go outside! My only complaint about the ship was the inefficient way we were disembarked from the tender in Santa Barbara. Because of it, we lost time on our shore excursion to Solvang. Yes, my next booking on Celebrity is also Aqua class, an aft facing cabin. We'll go up the east coast on that one. Read Less
10 Helpful Votes
Sail Date: May 2016
Frequent cruisers on Celebrity but first time on Infinity, San Diego to Vancouver in Aqua class. Each timed we cruise on Celebrity we say it was our best cruise ever, and this cruise was no exception. Although we had been to the ports of ... Read More
Frequent cruisers on Celebrity but first time on Infinity, San Diego to Vancouver in Aqua class. Each timed we cruise on Celebrity we say it was our best cruise ever, and this cruise was no exception. Although we had been to the ports of call several time by car, we enjoyed visiting the ports again by sea. We arrived in San Diego by car and embarked immediately. Embarkation was simple and easy except for the long queue for TSA which took about 30 minutes - not Celebrity's fault. We always head immediately for the Mast Grille for excellent hamburgers and fries to avoid the crowd at the buffet. Mast Grille has the best burgers and fries at sea, in our opinion equal to In-n-Out or the Habit burger icons in California. Then we were off to the Constellation Lounge for a beverage and view the beautiful skyline of San Diego while our stateroom was being prepared for us. Infinity, although a bit old, sparkled. We enjoyed all the perks that come with an Aqua stateroom. Our stewards, Ambrose and Romeo, were exceptional. Blu restaurant was excellent - great food selections, impeccable service, and all the staff became our best friends. What was a surprise to us was the international mix of our fellow passengers. We got to know people from all over the world. It is stimulating to talk about different viewpoints from around the world. Debarkation was fast and easy. We booked a private shuttle, less expensive than a taxi or ship's transfer, and it was waiting for us as we walked off the ship. We enjoyed this cruise so much, we signed up for the same itinerary on Infinity again next year. We have tried other cruise lines, but Celebrity still represents the best value for our cruising dollar. We hope that Celebrity will base a ship in Southern California for roundtrip itineraries to Central America, Hawai'i, and Pacific Coastal Read Less
1 Helpful Vote
Sail Date: September 2015
We boarded the Infinity for the first time out of San Francisco. The weather was lovely the entire cruise but unseasonably hot in Santa Barbara and San Diego. We have sailed only one other Millinium ship, the Summit and I would say the ... Read More
We boarded the Infinity for the first time out of San Francisco. The weather was lovely the entire cruise but unseasonably hot in Santa Barbara and San Diego. We have sailed only one other Millinium ship, the Summit and I would say the Summit appearance was better last December. The service was excellent on both. We gave up on the entertainment early but we did enjoy the ship Naturalist Milos. He gave a lively presentation and it was well attended. The ship was clean although ready for the upcoming dry dock in a few areas. It felt more tired than actually appearing this way, maybe it was just weary from rainy months in Alaska. Embarkation and Disembarkation was a breeze for us in San Francisco, as good as any ever and we have cruised 12 times to date. We dined in Luminae and enjoyed it. The food was excellent and the menu was a source of entertainment itself. For example we were never quite sure what to expect. One day I ordered the Arugula expecting a salad but it was a pizza with Arugula on it. Another day I ordered the Cobb salad expecting a salad but it was a quarter portion of lettuce with two bacon strips on it and sprinkled with blue cheese with a full filet Mignon next to it. There are various plates presented. A hard boiled egg is served with a sample egg cut in half to show you how it is cooked, an unpeeled hard boiled egg, half a tomato and mushrooms and asparagus. It is a beautiful presentation but perhaps you could end up with more plates than the table can handle. If I would suggest one change, besides a menu edit, it would be more vegetables. We enjoyed Luminae quite a bit and look forward to returning to it in a couple of months. We also ate in Qzine and it was good and the service excellent. What did get our attention was the SS United States. The meal and the service were flawless. We are very impressed. We took three tours on this trip. A private whale watch in Monterey which we lucked out getting into as someone no showed. We saw about fifty whales and a few hundred dolphins. It was wonderful. We took it with Chris's Sport Fishing. Next we went on San Diego whale watch which was also excellent we saw hundreds of dolphins and assisted looking for hammerhead sharks afterwards as many boats are participating in studying the new influx of these sharks to the area. Our third trip cost twice as much and it unfortunately was a ships tour in Catalina for a dolphin excursion. While the other boats told us what they had been seeing all week before we bought it turned out our excursion had not seen a dolphin in a week and while the staff was nice and the boat was good a two hour tour watching sea lions on the coast and looking for hammerhead sharks was simply not worth the fee. In the future I will book these with folks who are publicly showing what they are seeing. In all fairness no boat guarantees sightings but I would say the odds are up if they have been spotted recently. Celebrity offers shore excursions and very high end excursions. It sure would be nice if they would invest in something in between and make sure what they send people on are up the standards they could get privately. I did call and suggest they publicize for the guests recent sightings and to not book a boat looking for sharks. This was a pricer cruise than normal for us but i would say it was wonderful and we both really needed a break. The waters were calm and think San Francisco is a beautiful place to catch a ship. The bridges, they bay, the islands are amazing compared to the larger industrial ports. I hope in the future Celebrity does more from this port. There was a lot more tendering than normal. A few times the tenders seemed rather crowded with all of the heat. The solution is to go to the upper deck where you can get breeze. I would certainly do this cruise again and am glad we were on the ship. Read Less
2 Helpful Votes
Sail Date: September 2015
Background Information: We are a retired couple from the San Francisco bay area -- mid-fifties & early sixties -- that cruise extensively on most major lines. This was our 46th cruise overall, our 14th on Celebrity and our 3rd ... Read More
Background Information: We are a retired couple from the San Francisco bay area -- mid-fifties & early sixties -- that cruise extensively on most major lines. This was our 46th cruise overall, our 14th on Celebrity and our 3rd time on the Infinity. Our first time on the Infinity was not to be outdone until our second time on this ship, which we also felt could not be matched and then....this cruise, which exceeded all expectations and was our favorite of all times. Boarding Process: We were given a ride directly to the pier by our neighbor, which was a treat as we planned on taking the BART train and walking to the pier (about 1 mile from the Embarcadero station). We packed in carry on luggage only to make that transfer to the ship a bit easier. We arrived at Pier 27 around 11:15 and went through security and then off to check in. We were booked in a concierge cabin and are elite on Celebrity so pretty much walked right up to the check in, although the lines were short everywhere. The check in clerk was having a lot of trouble getting it to accept our passport numbers with our credit card. I finally motioned a supervisor to come over to help as it was taking a long time and still without any success. The supervisor got it done pronto and we were guided right over to the line for boarding. Along the deck on which we boarded, there were tables set up for booking any dining or beverage packages for the cruise. We took care of our dining needs and were on our way to be greeted with our glass of champagne. Our staterooms were not yet ready so we took a seat up by the martini bar to relax and enjoy our champagne. Since we still had our carry on luggage, I went down to guest relations and was able to change my stateroom to a wonderful aft cabin which had been placed on hold the previous evening. What a fabulous way to begin our most wonderful trip. I kept this little surprise from my spouse until we received notification that our staterooms were ready. In the meanwhile, we went up to deck 10 and found a nice day bed to enjoy the sunshine and fabulous O and O duo. We also ordered a bucket of ice cold beer from Darron from the mast grill. Since I couldn't spring out our new stateroom key card in front of my spouse, I went up to order the beers and Darron promised to keep my secret and deliver them to us. So nice of him to help me with my surprise. Stateroom Information: We heard the announcement for our stateroom and made it down to deck 8. For once, my spouse surprisingly knew our stateroom number so had to do a little maneuvering to get him to the starboard side. When I pulled out the new keys, he knew immediately that I made a major score! The cabin door, which has a doorbell, opens into a long hallway, the end of which has another unlocked door into the stateroom. The stateroom had 3 full closets, one of which housed a small safe, a couple of shelves and 6 drawers. I needed no extra hangers for the first time ever. Across from the closets was the bathroom -- which I believe is standard for that ship. The shower may have been a bit larger but everything else seemed to be what we found on other cabins on this ship. The bathroom was surface clean but could have used some retiling or re-grouting at the least. There were hooks on the bathroom door for the provided bathrobes. There did not seem to be any wall hooks available in this room other than those in the bathroom. The showerhead was a hose fastened to a long pole and water pressure was decent but there were constant temperature fluctuations throughout each and every shower we took. It really wasn't too bothersome, though and I am sure all staterooms were effected much the same. From the wall with the closets, there was a long desk extending the length of the bedroom area, with a small flat screen tv and a small refrigerator / mini bar, which our room steward emptied for us to store beverages. Along this long desk were many areas of shelving and an inlet for a desk chair. The mirror also extended the length of the long desk but there was no full length mirror in the room. This was a non-issue. The bed was extremely comfortable with nice linens and 4 pillows. I requested a feather pillow and our room steward found one for me along with an extra blanket. Each side of the bed has a 2 drawer dresser as well as a table lamp. On the far side of the bed was a frosted windowed wall / door that led into the living area (extra sleeping area) which contained two full sized pull out sofas and a coffee table. There were also 6 more drawers, table lamp and tv in this area, which could be cordoned off from the bedroom area by the middle sliding door. Opposite this side of the room was the sliding door out onto the huge balcony which housed a dining table with 4 chairs and a smaller table with two cushioned loungers. Most of the balcony was half covered and enclosed with steel walls but the outside section had some railing which left nice ocean breezes onto the balcony. We lived out on our balcony -- only going to the indoor pool area once during the cruise. We had many of our meals out there and got some amazing sunset pictures. This was by far the best stateroom we've ever had in our 46 cruises. It made our cruise very special indeed. Our room stewards did a pretty good job with a couple of misses but all in all, most of our major needs were met. We aren't super demanding after our boarding requests (extra pillows and blanket, extra box of tissue, emptying of the mini bar, wine glasses) but did have dirty dishes in our room almost daily and we rearranged the balcony furniture a lot to dodge the direct sun. Ship information: I had seen many comments about the state of disrepair on this ship and I just didn't see it except in the indoor pool. They should note that resurfacing here would spruce things up immensely. The Constellation Lounge, MDR, the Theater and Q-Sine were all in great shape as was the Rendezvous Lounge. SS United states was lovely although you can see a bit of disrepair of the shutters which, in theory, add quite a sophisticated look to the room. For us, this was also a non-issue. The carpeting in some areas does need to be replaced (especially on the stairs) but overall, the Infinity is in good shape for her age. We did not see any stained or ripped upholstery on the furniture. All elevators seemed to be in working condition. Activities and Entertainment: The cruise director, Patti Honoki, is incredible at arranging everything and brings a spark to everything onboard. We've sailed with her before and are amazed at her energy level. She is a great talent and set up everything without flaw on this cruise. We enjoyed the bands onboard (O and O were fantastic) as well as the dancers. They all seemed to go out of their way to be friendly and chat with the staff whether they were performing or out to get a bite to eat. The Reigning show was so much fun as well. The production staff made sure everyone that wanted to be involved were welcomed. Milos was also incredible. Although we didn't make it to any of his presentations, we could watch them on tv after the fact and always enjoyed them. We spent much of our sailing time in the casino. Dimi, the casino host, as well as Gianna and Christina, who worked in the cashier cage, were all just outstanding. Always a smile and a friendly greeting for us! They made losing money not quite such a bad thing. The machines in the casinos were paying off for some and a very little bit for us on the last day. Many machines did have buttons that stick, though, so those need a bit of work. I loved the raffles and tournaments they organized in the casino, even though we didn't win. I must also note that I truly appreciate the mlife relationship with Celebrity as we did receive some freebies through that. We didn't see all of the entertainers as we always seemed to be enjoying the elite captains lounge or dinner during the shows. We did see the comedian, who was just ok and the newlywed game, which was fall down on the floor funny. I do miss the hypnotists onboard as of late. Not sure why these no longer seem to be arranged. The captain's club events are outstanding. A huge shout out to the entire guest relations staff, with the Captain's Circle Host, Alexandra, being the best we've ever met with that position. She was incredible in making each and everyone feel quite special. She sure enriched our cruise experience many times over. We were invited to sail away at the helipad -- which was a most memorable experience. We also were invited to dine at the Captain's table (first time ever) and when we explained that we hadn't packed formal attire due to our transportation issues, Alexandra sent a perfectly fitting jacket to our stateroom so we could attend. Unbelievable and that topped it off to make it a number one cruise. Dinner with Captain Theo and Environmental Officer Maria was just beyond incredible. Our table mates were so nice -- they could tell we were newbies to this experience. Staff and Crew: A very special thanks to Rodrigo, Elena and Marija from the guest relations staff was earned. What an incredibly wonderful and cohesive group to ensure we had the most impressive cruise experience. Besides the casino staff, the guest relations staff, the cruise director and the Captain's Club Hostess as mentioned above, others that made our cruise extra special were: Andrew and Trevor from the oceanview café Imade, Aneka and Wilfredo in the elite lounge Tari and Marta in the morning coffee house Mario, Marko, Milan, Milos, Oleg and Savo in the SS United States and QSine Marija at the main dining room I know there are others whose names escape me -- but feel like everyone worked so well together to make everything extra special for their passengers. Dining: We dined in the MDR 5 times, including the one captain's table dinner and 2 breakfasts. All dinners there were great with fabulous service, with extra special food, wine and service at the captains table. One breakfast was also great in both service and food while the 2nd one was on disembarkation day. That meal was a fail but to be expected as it was chaotic at best and certainly not representative of the entire cruise prior to that. We ate one meal at Q-Sine and the service was phenomenal as were a couple of the dishes we ordered. The Chinese food was way too salty but the lava crab was a huge winner. We had two dinners at the SS United States and both had a superior menu and outstanding service. We also enjoyed the buffet at the coffee house in the morning and never got a meal didn't just love at the oceanview cafe, mast grill or aqua spa cafe. On a cruise, we like to eat light and only when we are hungry. The buffet lends itself to this very well. They would sauté up some veggies for me at the Stir Fry or Pasta stations and I wouldn't have to add the heavy pastas to it. I also tried to stay away from that awesome bread that they bake onboard as well as those world's best fries. Between that and taking the stairs instead of the elevator, I think we warded off any extra pounds that could have easily been added. Port and shore excursions: This itinerary was unusually hot and humid for the coast of California. We absolutely love sailing out of and returning to our home port of San Francisco. We are so disappointed that Celebrity does not have any future sailings out of this port after this week. :( San Francisco did not have its typical weather -- it was sunny and warm, even when we sailed under the Golden Gate bridge on 9/5, it was windy but warm. What a delightful experience. We were going to hike up to the top of Coit Tower but toured the Hyde Street Pier on our own and it was quite interesting. We were tired from all the heat and walking by the time back onboard so didn't head back out again. By the time we got to Monterey, it was getting hot but the warmest weather was yet to come. We booked a walking tour ahead of time through a discounter. We walked into town on that beautiful walking trail that Monterey put in and met by Cannery row in town. The tour was ok, we had a hard time hearing the guide due to the larger number of people included. Much of the tour had us stopping in the hot sun so we left the tour a bit early and caught the free shuttle back to the ship. Since it was a holiday weekend, the town of Monterey just exploded in numbers so the shuttle was standing room only by the time they made a pick up at the Aquarium. Ensenada was our next port of call. We only went into the little shops at the pier, the ones by the Carnival ship being a little better than where we docked. I was able to find just the right little piece of silver jewelry that I was looking for at a vendor that I have purchased from previously. We also purchased some bottled water for our stateroom as we didn't have the beverage package. We've visited Ensenada many times in the past so had no desire to go any further into town. There was a most horrible odor at this port which we had never experienced before. Otherwise, the grounds were manicured quite nicely...just don't know about that smell. Their was a brief downpour we noticed on our balcony shortly after sail away, complete with thunder, lightening and a rainbow. I got some fabulous pictures of the rainbow. Our next stop was San Diego where we planned to go to the zoo. One step outside told us that would not happen. Not only was it unusually humid, the temperature was over 100 degrees. We caught the free shuttle down to Seaport Village but made only about 30 minutes before we stopped in a nice bayside restaurant for an ice cold beer. There was at least one convention taking place nearby so the shops were empty but the restaurants down there were packed to the gills. We walked back to the ship from there so enjoy some of our stateroom air conditioning and a shower. At sail away, we enjoyed the most gorgeous sunset from our balcony. It cooled down a little bit by sundown -- so was doable to sit out there with the nice but warm breeze. The next day we were anchored out near Catalina Island but decided to stay onboard by the indoor pool as it was again very hot and humid. We have visited Catalina Island many times before and were going to go play miniature golf only. We figured we would save our tolerance for the heat in our next port. This is the one and only day we went to the indoor pool -- it was amazing. We had some of the best views of Catalina from our little spot by the pool and enjoyed our day immensely. Our final port was Santa Barbara, again, a hot and humid day. We booked the 11 AM trolley tour from the ship. The trolley seats were so uncomfortable and they jammed an additional couple onboard which made it really tight. There was a metal bar poking me in the back the entire tour...plus, no air conditioning. The tour guide extended the tour by an additional hour thinking he was doing us a favor when I believe that everybody just wanted to go back to the ship. The highlight of the tour for us was Mission Santa Barbara, which allowed us to get off the trolley for a short while. The heat and crowded conditions on the tour most inevitably effected our enjoyment (lack of it) on this tour. We actually learned of places we would like to visit in deeper depth next time we visit that lovely city. Ah....finally a gorgeous sea day which was taken up by packing and some time at the casino. We visited some newly made friends up in the elite lounge to say our good byes and then our final fabulous dinner at the SS United States to celebrate our anniversary. Disembarkation: We were sent a questionnaire in our stateroom with check off disembarkation times listed. We requested to disembark at 9 AM and we were walking down the ramp into the terminal at exactly 9 AM. Since we went through customs as we arrived in San Diego (the immigrations officer was a grump -- noticeably not a Celebrity employee), we grabbed our luggage that we checked in the night before and were outside waiting for our ride to BART by 9:05. Score!! We did take the train back home which was a breeze. Plus, the weather was more typical for our beautiful city and today it is just a perfect 67 degrees and I am loving it!! Summary: Aside from the heat, this was the most amazing cruise where we met some of the most amazing fellow passengers. Most of all though, the staff and crew made this cruise so very special for us. I would go again on the Infinity in a heartbeat although I don't think this cruise can be outdone. Five plus stars awarded!! We just wish Celebrity would reconsider dropping SF as one of their embarkation ports. Read Less
1 Helpful Vote
Sail Date: September 2015
We are definitely back in the Celebrity family. Although the Infinity is showing signs of age in that the pools are still salt water and need refurbishing, it was a delightful journey. The food was very good with a wide choice. The ... Read More
We are definitely back in the Celebrity family. Although the Infinity is showing signs of age in that the pools are still salt water and need refurbishing, it was a delightful journey. The food was very good with a wide choice. The cleanliness was outstanding and I can see why they have garnered 100% in their ratings. The entertainment was beyond all expectations. Ukrainian and Romanian aerialists, Tibi and Vika have to be seen to be believed. The shows and special talents brought onboard were excellent and varied. Our first experience with a female cruise director, Patti, was enormously successful and we would join her crew again anytime. Having been "Elite" with Princess over the years, we will be leaving that line. Where on Princess we could get appetizers in our stateroom on sea days only, Celebrity, with their Concierge Class program, delivers every single day of your journey. Each day gave us a different and varied array of beautiful appetizers. No checklist of the same tired choices. All the staff on Celebrity seemed real and very happy to be there which has disappeared on the other line. Impressively, when a San Diego tour turned out to not be what was promised due to the tour company, Celebrity quickly gave all a full refund and apology. Read Less
2 Helpful Votes
Sail Date: September 2015
Just returned from sailing on the Celebrity Infinity Pacific coastal with port stops in Monterey, Ensenada, San Diego, Catalina Island and Santa Barbara. Wonderful port stops, and even though we had to tender the majority of the timing, ... Read More
Just returned from sailing on the Celebrity Infinity Pacific coastal with port stops in Monterey, Ensenada, San Diego, Catalina Island and Santa Barbara. Wonderful port stops, and even though we had to tender the majority of the timing, the tenders were quick and always available, no lines. :) We were surprised there was not a whale watching excursion in Monterey, but right off the port we booked our own excursion on Chris' Whale Watching and were not disappointed. Saw over 40 whales up close and personal. fantastic! If you have a port stop in Santa Barbara highly recommend renting a car and driving to Reagan Library and Air Force One in Simi Valley. Takes a little over an hour to drive there but well worth the drive. We took a watercolor painting class which was great fun! highly recommend I had never painted in my life and I would say the majority of the class were newbies, and we all were impressed with the final results. The entertainment was outstanding. Don't miss the shows! Liked every show we saw - Dean Gaines, comedian, David Meyer was OUTSTANDING. What energy! Lou ___ from season 2 of American Idol was the best singer I have ever heard on a ship. Really enjoyed the aerialists from Romania and Croatia (a husband and wife to-be team). There is a 3:30 pm snack time. This is really afternoon tea with scones and teas and sandwiches and desserts. Liked this a lot as you don't have to sit in a main dining room, you can just get your scones and tea and enjoy at your leisure. Also loved that they have free ice cream 4 flavors and sorbets, 3 or 4 flavors on Deck 10, Oceanview Cafe. Plenty of choices. We had great dinners in the main dining room and a wonderful group of servers. DO NOT MISS going to the large outside pool on Deck 10 near the Canyon spa. This was another highlight of the ship. There is not a charge to use this pool and it is fantastic! Not to be missed. The water is warm and wonderful and water is salty. My husband likes a cool pool but I loved this pool!!! Cruise director Patti was great and was also a fantastic singer, Overall rating -- 9+ I would have rated this cruise a perfect 10 had the TV in our room been better and movies been available on the ship. If you are thinking about seeing California coast, be sure to book this cruise! Read Less
1 Helpful Vote
Sail Date: September 2015
The job done to update the Infinity was fantastic. May wife and I were very impressed. Having been on close to 20 cruises, this was a wonderful trip. Everything was excellent. We enjoyed every specialty eating venue. Each meal ... Read More
The job done to update the Infinity was fantastic. May wife and I were very impressed. Having been on close to 20 cruises, this was a wonderful trip. Everything was excellent. We enjoyed every specialty eating venue. Each meal was delightful. Q Sine .... Bistro on 5 (what a bargain) ... SS United States (super) The crew (some obviously new on the job) were top notch. There were three "tendered" ports. There were always two (or more) crew members there to help. This was an older group since we sailed after school was back in session. Polite, helpful and respectful describe this outstanding staff. I would highly recommend the Celebrity Infinity. We have already booked our next cruise on her sister ship the Summit. Read Less
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