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8 Helpful Votes
Sail Date: September 2018
Here's some quick thoughts and ideas if you're looking to book the Norwegian Fjord cruise on Celebrity (Silhouette). By the way, we learned all cruises to the Fjords STOP in 2025, so do it while you can. I traveled as a first ... Read More
Here's some quick thoughts and ideas if you're looking to book the Norwegian Fjord cruise on Celebrity (Silhouette). By the way, we learned all cruises to the Fjords STOP in 2025, so do it while you can. I traveled as a first time cruiser with my mom (65) and Aunt (60 something). I'm an active 37 yr old...and 18 months pregnant, for context. Cabin: review is below. Food: We dined in the main "Grand Cuvee" mostly in the evenings and sat with 2 delightful couples. Food was good, not great. Much better than the cafeteria though. Initially, the variety of the cafeteria dazzled, but the quality soon tinted our opinion of the place. Also, SUPER crowded at breakfast. Get yourself some room service in the morning. My fave place of all was probably the coffee shop. Definitely worth it to get the classic alcohol package, in my opinion. We also ate at the Tuscan Grill (specialty restaurant), which again, I would say was above average but didn't knock my socks off. Service was very nice at the main dining room and even the cafeteria, surprisingly. Pro tip: there is a grill that does burgers, dogs, fries, etc. (not the Lawn Grill restaurant, which is an extra cost) and I would actually take that over the cafeteria. The sushi restaurant looked pretty solid, but had to pass given the whole pregnancy thing. We had only 2 "evening chic" nights throughout the week, but I'd say folks erred on the dressier side, regardless. (Except for me.) I'm sure I could have asked, but you never knew what kind of night it was until the night before... Excursions: We did a LOT. Fjords is kind of the perfect cruise actually, because with a few exceptions, I personally don't think you'd want to be in these cities for longer than a day. Overall--really surprised at the descriptions, and not in a good way, so read with caution. Our ride on the funiculur/hike in Bergen and our trip to Pulpit Rock were both "strenuous" (note: Bergen hike was a ride up a street car, with a 1.5 hr walk up a paved hill and back. Pulpit Rock is a 4 hr (4.5 for my 65 yr old mom, who is in decent shape) round trip hike up and down "an uneven path". Read as: steep, jutting rocks that probably only mountain goats should climb). In Flam, we were supposed to have a coach ride home from our "walking tour", but ended up having to walk back about 2 miles. In Alesund's easy "highlights" tour we visited a museum...that was outdoors, and up and down hilly, graveled paths. Was fine for me, in all these cases, but my aunt and a few others on the excursions were taken by surprise and had great physical difficulty navigating. Of all the tours we did, I'd most recommend (please take into account my profile) the kayaking at Geiranger and the Pulpit Rock hike (Stavanger, which was hard, no doubt, but spectacular). If you're into the Flam train (I give it a 3/5 stars, tops), you can get tickets on your own, but that might be worth doing with the group too actually, because otherwise you spend your day in port waiting in line. Save money and figure out your own thing in Bergen, Flam, and Alesund. If you're a beer fan, don't miss Aegir in Flam and Molo in Alesund. Protip: if you don't want to buy your whole family matching Nordic sweaters, do your shopping in Bergen or Alesund, which were a bit more cosmo and had stores other than just souvineer shops. Also, buy as much in 1 store if/when you can--if you spend enough, you qualify for the tax refund and can get cash back. We got lucky with unseasonably warm weather and virtually no rain (Sept. 1-9). Ship Entertainment and Service: Jayne Curry performed several nights for us and she was fantastic--I think she appealed to multiple crowds. Singer/Comedian of sorts. Everything else was sort of hit or miss for me, but the entertainment catered to a slightly older crowd, so others might really enjoy. Who knew the ABBA sing along would be the hit of the week--not my thing but, WOW, everyone else had a good old time, ha! I enjoyed the gym and spa--great service and services (re: the spa, pretty pricey. Cheaper if you go on a port day). There were a few brave souls in the outdoor pool. Indoor pool was small and cold. Hot tubs were nice though. I paid for internet for the week because of my crazy work schedule. It was about 200 something? And I lost a day and a half of internet in Geiranger due to bad connections on the ship. A game room (for cards, etc.), a library, an "ilounge", and of course, shopping and a casino are all aboard. Protip: we didn't do many of the ship activities or raffles when we were in ports, but that first day at sea, it's worth it to participate. Lots going on and good way to get a feel for the ship. We won a facial! Wish I'd seen something like this when I first joined up on this cruise, so hopefully someone else finds it helpful! Read Less
4 Helpful Votes
Sail Date: September 2018
This was our first time on Silhouette but we knew she was the sister ship to Eclipse so we felt we would feel 'at home' pretty quickly and we were sure we would be well looked after. Our embarkation was extremely fast and ... Read More
This was our first time on Silhouette but we knew she was the sister ship to Eclipse so we felt we would feel 'at home' pretty quickly and we were sure we would be well looked after. Our embarkation was extremely fast and efficient, taking only about 10-15 minutes from arrival to the port to being welcomed with a glass of bubbly on board. As Concierge passengers, we had a delicious lunch in the Main Dining Room and were in our cabin by 1330. We were in cabin 1034 on Deck 10, which was very comfortable. Plenty of hanging storage, some drawers and plenty of storage space in the cupboards over the bed. My dresses and hubby's shirts are mostly packed on very light hangers for ease of unpacking and we knew that it would be easier to have medium sized storage cases for the overhead cupboards from past experience so our unpacking was very quick. We met our cabin steward, Joy, whilst we were unpacking and she told us how to contact her if we had any questions or needed help in any way. Throughout the cruise, she lived up to her name and looked after us very well. The food in the main dining room was at least as good as it had been on the Eclipse, or perhaps even better. We had Select Dining and we requested a table for two as my hubby struggles to hear conversations in restaurants with the general buzz of conversation. We were taken to Table 57 and were so very well served with recommendations and lovely service by Budi S, Kenneth and Bayu, that we requested this table for the rest of the cruise. After dinner we decided to see the show in the Theatre, which was a comedian called Paul Eastwood, a very funny guy with so much original material we were very impressed. Another great act is Jayne Curry, who has a fabulous singing voice and also one of the funniest comedienne's I have ever seen. We didn't go to the Theatre every night, but we heard great reviews of every show. As Captain Club Members, we were invited to their Party in the Sky Lounge with free drinks and canapés. Our first port was Bergen, where we took the Hop On Hop Off bus, which was very interesting even though it stayed quite local to the town. The cost was high in comparison to HOHO buses in other countries, but it is a fact that Norway is expensive anyway. Our next port was Flaam and we had booked the excursion on the Flaam railway, which had been highly recommended by our son and his wife when they travelled on it. The Silhouette had two carriages dedicated to it, but this did not prevent a total shambles when we were boarded. A few passengers were very upset that there were not enough seats for couples to sit together and with the unhelpful attitude of the train staff. I believe that this excursion, although arranged by Celebrity, was not in the control of Celebrity staff because it certainly didn't live up to the standard we have come to expect. I did report back, in writing, to the Excursion desk and was contacted and thanked for providing feedback which would be used when arranging future excursions on the Railway. This was the only excursion we had booked, because we had been to our other ports previously and were happy to stay fairly close to the port areas. The weather was really good and quite warm on almost the whole cruise, I think it only rained on one day. Overall, we had a fantastic time on the Silhouette, with the best of service, food and entertainment. Read Less
3 Helpful Votes
Sail Date: September 2018
I chose this cruise because I wanted to see the Norwegian fjords, and because a travel agent had put together a group that included some dance lessons and dancing as part of the package. I would probably not have chosen to go on a cruise ... Read More
I chose this cruise because I wanted to see the Norwegian fjords, and because a travel agent had put together a group that included some dance lessons and dancing as part of the package. I would probably not have chosen to go on a cruise otherwise but I was very pleasantly surprised by the experience. The Norwegian fjords are beautiful and well worth the trip. The facilities and standard of cleanliness on the ship were very good, and the food was much better than expected - a good variety including some dishes which are tricky to do well, but we enjoyed everything we tried. We tried one specialty restaurant which was also good but not worth the additional cost. Also, generally the speed of service was slow at dinnertime, I would rather have had some of that time for other things. The cabins were comfortable and it was nice to have a balcony for the views although we hardly ever went out on it. I now think an outside cabin without a balcony would be just as good, as you still get the views and you are nearer the sea. We thought the evening entertainment was very good, and especially enjoyed the jazz quartet. The service was excellent, all the crew were very friendly and helpful, the emarkation and disembarkation process was extremely efficient. One gripe - I asked for my credit card charges not to be converted to my card currency by Celebrity, this was quite clear on the form I signed but they ignored it (and added their 3% conversion charge). As I didn't find out about this until several weeks later when my statement arrived, and they make it almost impossible to figure out how to complain once the cruise is over, I've just had to accept it. Read Less
4 Helpful Votes
Sail Date: September 2018
We were told it was a wonderful way to see Norway and it was. Easy boarding at Southampton , the ship was beautiful and very well equipped . Cabins were large and very comfortable . Dining was lovely do try La petite chef you will love ... Read More
We were told it was a wonderful way to see Norway and it was. Easy boarding at Southampton , the ship was beautiful and very well equipped . Cabins were large and very comfortable . Dining was lovely do try La petite chef you will love it. Service was second to none. Lots to do on board fabulous theatre entertainment. Very well organised excursions. You won’t be disappointed with this cruise. Celebrity are now my preference in cruising have tried a few we have actually booked with them having so enjoyed our trip. We were lucky enough to be picked to dine with the chief engineer which was a lovely and interesting experience. The pools were lovely and the gym facilities were excellent. All public areas were very clean. The eggs benedict served at breakfast were fantastic. The catering was all to a very high standard and the choice was plentiful . It really was one of my favourite holidays so far. Read Less
5 Helpful Votes
Sail Date: September 2018
Saturday September 1st and we were in Southampton about to board the Celebrity Silhouette cruise ship we were on our first ever cruise and we were going to visit the Norwegian Fjords. There was a fair bit of apprehension and even more ... Read More
Saturday September 1st and we were in Southampton about to board the Celebrity Silhouette cruise ship we were on our first ever cruise and we were going to visit the Norwegian Fjords. There was a fair bit of apprehension and even more excitement at the prospect. The boarding process was smooth and efficiently done and we were on board in no time at all. It was a wonderful sunny day, so before we sailed, we had lunch in Oceanview restaurant, sitting on the outer deck. Shortly after that we attended an evacuation procedure demonstration in theatre, attendance was mandatory. Our cabin (Stateroom) was situated on the 7th floor and was equipped with a safe, air-conditioning, hairdryer, umbrella, bathrobes, tea and coffee making facilities. There was also a small mini bar, not included in our package, this was a chargeable service. We also had a balcony with chairs and a table. We departed from Southampton at 16.15, at is was a wonderful sunny day we sat outside and watch the start of our cruise unfold. As we sailed down the Solent, it took around 2 hours we sailed past the Isle of Wight, Cowes and Osborne House on one side with Portsmouth, Gosport and Bognor Regis on the other. We walked around the various floors of the ship exploring, it was an experience for us never having been on a cruise ship before. It was amazing so many shops, bars, restaurants, theatre, cinema and Casino. There was also an indoor pool as well as an outdoor one with jacuzzis. Day 2, Sunday, was totally at sea sailing in the North Sea towards Norway, surprisingly the weather was really good and we spend the afternoon out on deck sunbathing on the sun loungers, towels were provided. Day 3 we arrived in the City of Bergen, a distance 734 nautical miles from Southampton. Once we were allowed to disembark we went out exploring and sightseeing various attractions reviewed separately. In Bergen there was a complimentary shuttle bus from the ship to the Port entrance, the City Centre was less than 10 minutes walk away. The Floibanen funicular was a must do in Bergen, tickets available at the station. Everyone had to be back on board by 19.30 and we promptly set sail at 20.00, next stop Flam Day 4 we arrived in the small all Town of Flam, 135 nautical miles from Begen. We booked our tickets for the Flam Railway online, this is the main attraction in Flam. Day 5 Wednesday we sailed up the Geiranger Fjord, 287 nautical miles from Flam, this area is a UNESCO World Heritage Site, we sailed past 7 sisters and suitor falls, the Captain announced that we were approaching the falls and gave us some information about the area. This area was really the jewel in the crown and the highlight of the cruise. Day 6 we were in the charming town of Alesund a distance of 123 nautical miles from Geiranger. A climb up the steps to the Fjellstua viewing point overlooking Alesund is worth it. Was really nice as we sailed out of Alesund, a small boat saluted us by shooting jets of water into the air, a surprise, thought that only happened in old movies. Day 7 friday and the ship docked in the City of Stavanger, a distance of 260 miles from Alesund. This was our last port of call in Norway. Stavanger Cathedral, City Park, Old Stavanger are sights worth a visit. Day 8 we were at sea making our way back to Southampton, the weather was dry but windy it was not conducive to sitting out on deck. Sunday morning 9th September 614 nautical miles from Stavanger and adventure was over, we docked in Southampton and time to leave the ship, we have to be off by 08.00am. Our entire voyage was a total of 2,156 nautical miles, a nautical mile is equal to 1.15 land miles. Everyday we did receive a factsheet "Celebrity Today" detailing the itinerary for the day, this also included the events, which were plentiful, on board ship, there was always something going on. We were able to use some of the other restaurants on board, we did not bother as there was such a wide variety and choice of delicious food in the main restaurant. The Sky Bar, with its large panoramic window and wonderful staff, was our favourite bar. It was an ideal place to sit and watch the ship sail out of the various ports. It was possible to book tours and trips on board, however we found it cheaper to purchase tickets ashore, at the attractions on at the Tourist Information Centres. WiFi was very expensive on board ship so a lot of passengers waited for the ship to dock and then headed for the Tourist Information Centre where WiFi was free. A number of stores and cafe/restaurants also provided free WIFI. There was always entertainment on board band, in the theatre, lobby and bars the on board group, Trust Me - Jack became a bit tiresome. One evening in the Sky Bar, there was an ABBA evening, it was a great night. We did not catch the cruising bug, however during the cruise we did attend a presentation about cruising and expeditions in the Galapacos Islands, Ecuador and Peru, prior to this we had already booked earlier for April 2020. It was a wonderful presentation, made us wish we could go sooner. Throughout the cruise all of the staff that we encountered were amazing, friendly, polite and helpful, this was applicable everywhere, bars, restaurants, security staff We we well impressed with the ship and how clean and well maintained it was. Our cruise of the Norwegian Fjords was a memorable experience. Read Less
1 Helpful Vote
Sail Date: September 2018
Had not been to Norwegian Fjords before. Itinerary was one of the best for several years, small towns and villages easy to get round without any strenuous tours. Those tours I did choose were with companies other than Celebrity and ... Read More
Had not been to Norwegian Fjords before. Itinerary was one of the best for several years, small towns and villages easy to get round without any strenuous tours. Those tours I did choose were with companies other than Celebrity and pre-booked online. Celebrity Silhouette was up to its usual standard of maintaining a smooth operation, embarkation at Southampton excellent. I didn,t disembark as carried on for second "back to back" cruise. Disembarking and returning from tours was again a smooth operation. I will not comment too much in regard to on board activities etc. as I do not participate in many of them. The bar staff at my favourite bar (Martini) were beyond excellent. The deck areas were always maintained clean but sometimes crowded. Stateroom was kept clean and tidy on a daily basis. Restaurants and dining, On this cruise everything seemed to be of an acceptable standard both in Main Dining Room and in Speciality Restaurants. However read my next review of the back to back cruise to Meditteranean where main dining came in for some criticism. All in All would recommend this cruise but not go again because once seen, once seen. Read Less
Sail Date: May 2018
We wanted to see Ireland and Norway and thought the cruise was a fabulous way to do both as it departed from Dublin! The ship is beautiful and the crew were very pleasant and provided quick service! We were treated so well! Ray and ... Read More
We wanted to see Ireland and Norway and thought the cruise was a fabulous way to do both as it departed from Dublin! The ship is beautiful and the crew were very pleasant and provided quick service! We were treated so well! Ray and his team were excellent servers at the main restaurant. They were fun, fast, efficient and met all our needs. Great job! Pleasure! The food choices in the buffet restaurant were excellent and varied every day....always something new and delicious at every meal. Our steward Jafar was excellent at his job! Always friendly, helpful and kept our room so clean! The entertainers were very talented, but the themes/comedian were not as enjoyable as those on other cruises taken. The singers/musicians throughout the ship were fabulous!! The shore excursions looked good, but were quickly filled & seemed costly and we did our own thing instead. Suggestions: 1) Make anytime dining more accessible. We had anytime dining and were told we still had to make reservations, which really defeats the purpose as we would have liked a bit more flexibility to see the entertainment or get involved in activities on or off the ship. 2) Move the soft ice cream machine away from the other ice cream choices in the buffet restaurant... usually a line up that could be eliminated with a small change Overall, would highly recommend this trip & ship Read Less
2 Helpful Votes
Sail Date: May 2018
We have always wanted to see the Norwegian Fjords and they exceeded our expectations- absolutely breathtakingly beautiful! The weather was magnificent everyday, couldn’t have asked for more beautiful conditions! 4 of us traveling ... Read More
We have always wanted to see the Norwegian Fjords and they exceeded our expectations- absolutely breathtakingly beautiful! The weather was magnificent everyday, couldn’t have asked for more beautiful conditions! 4 of us traveling together, me and my partner, my mom and her best friend. We flew to Dublin 3 days early to enjoy the city. We had been before and loved it. It never disappoints. Embarkation and Disembarkation: There were some concerns before the trip as earlier cruises had some issues with Dublin port since they are new to having a ship begin and end there but by time we took our cruise, everything seemed to be ironed out and both were very easy and quick. Ship: We loved the ship. We have been on Reflection before so we were familiar with the majority of the ship. Sure hope Celebrity does away with the cheesy glass blowing thing and replace it with a lawn grill. Ship was very clean and always a lot of officers walking around inspecting things. Cabin: we were in an S2 Sky Suite...aft /wake view/ on deck 12. Loved the room, very spacious, lots of storage. Hated deck 12. Too much noise from the Oceanview Cafe above. Deck chairs dragging off and on all day long. My mom was also on deck 12 but over on starboard side and she heard rolling carts from the Oceanview Cafe all hours of the day and night. We will never book deck 12 again. Dining: ugh...so disappointing. We were excited about eating in Luminae but we didnt care for a lot of the menu options and the things we chose were just blah. Nothing was bad, just boring. Got steak one night and it had a strange texture. Sweet potatoes, squash and asparagus was in everything every night it seemed. We ordered from the main dining room menu a couple times in Luminae as we didnt care for our options in Luminae. We ate at Tuscan Grill one night....the Minestrone soup was good but my lasagne was terrible. It was just basically hamburger between a couple slices of lasagne noodles. Not several layers. Missing ricotta cheese, barely any tomato sauce, spices...clearly no Italian was in the kitchen. No wonder the restaurant was only half full....just dont think it was worth $180 for the 4 of us...We did Qsine..and most of it was good, but for being Tapas style...still think portions are too large to really enjoy very many courses... Our only really good meal was Sushi on 5 for lunch our last full day on the ship. It was excellent. Tasted very authentic and what you would expect. Entertainment: Can’t comment too much here, we dont really do the shows, few interest us. Don’t do trivia etc....There seemed to be a lot going on every day based on the daily newsletter thing that showed all the things to do. Service: Excellent. Everyone was fantastic from our butler and suite attendant. To our waiter at Luminae, concierge in MIchaels Club.... We felt like everyone was very genuine in trying to please us. In fact, our butler was better than most of the butlers we have had on Silversea. Only negative was that it took forever to get our drinks at Martini Bar once ordered. Shore Excursions: we only did 2 shore excursions through Celebrity. Both were very good and well organized. This itinerary is FANTASTIC!!! HIGHLY RECOMMEND IT! Read Less
5 Helpful Votes
Sail Date: April 2018
Our first time in Aqua Celebrity Silhouette 30th April . Norwegian Fjords Embarkation We stayed overnight at the Premier Inn , Southampton Eastleigh Very good place to stay , right off the motorway , ample parking , clean ... Read More
Our first time in Aqua Celebrity Silhouette 30th April . Norwegian Fjords Embarkation We stayed overnight at the Premier Inn , Southampton Eastleigh Very good place to stay , right off the motorway , ample parking , clean and comfortable, with a bar and restaurant on site , best if all , only £43 for the night Parking We had booked parking at ABP , which is easy to find and use Porters collect the luggage from the boot of the car , and it’s outside the door of the cabin later Cross the road and a short walk , and you’re in the check in area Checkin Smooth and efficient , a short queue , a short wait in the departure lounge and we were onboard Cabin We were in 1547 , on the 11 th floor , I would not recommend this cabin. Even though it has a massive balcony as it is underneath a sun deck and quite noisy The cruise Was amazing ! Had a sea day to start , and we were exhausted. So flopped in the solarium, Reading our books and snoozing the first day Bergen We took a bus tour , and a trip to an ice bar , this was fun , we were given warm cloaks and gloves to wear , then had a drink in an ice tumbler , surrounded by carved ice decorations and an ice throne to sit on ! Alesund We walked around exploring on our own , climbed the 418 steps up to the view point Geiranger Beautiful , beautiful place Again we walked round on our own , climbed the steps ( can you see a theme Read Less
3 Helpful Votes
Sail Date: April 2018
We wish to provide some feedback of our experience with Celebrity X Silhouette cruise, Southampton – Norway Fjords, April 30th – May 7th. Some general points picked up on, whilst on-board where: • No ships whistle was ... Read More
We wish to provide some feedback of our experience with Celebrity X Silhouette cruise, Southampton – Norway Fjords, April 30th – May 7th. Some general points picked up on, whilst on-board where: • No ships whistle was sounded on departure in Southampton? This was most disappointing. • Ships crew barging past and in front of us and fellow guests whilst walking around the vessel. • The ships Master and Staff Captain speaking in Greek in the Ocean View Café in front of guests. • The ships Officers not making any form of eye contact, conversation or even pleasantries whilst guests were walking around the vessel, both my partner and myself walked past several officers, made eye contact with them, for them to merely just look the other way. • I had to go to Guest Relations 4 times, to ensure the gratuities were removed, after being advised this had in fact been dealt with both in person at the guest relations desk and also verbal confirmation on the phone. • The guest relation officers were most rude, not very forthcoming what so ever. In fact when myself and my partner approached the desk, all 3 officers put their heads down and ignored us, pretending to be busy on their computers, it was only when my partner made her way across to one of them, they all decided to look up and acknowledge us. • Hotel Officer was noted on his phone, in the ocean view café, not even so much of a acknowledgement from him what so ever. • Furthermore, I believe the MCA would be highly interested in the photographs taken, of the Staff Captain leaning over the ships side on FB whilst a lifeboat is being recovered during Drill which isn’t exceptable while meant to be looking after safety. • Glass and hair was found in the room after it had been cleaned on the first day. • Crew on their phones during Drill • We both tipped personally our housekeeper (More than expected) and also all the restaurant crew, but yet found it very dismissive upon returning to our stateroom to find labelled envelopes, requesting more gratuities… • All in all, this was a very very disappointing cruise indeed, the Fjords were stunning and the bar and restaurant staff should be highly commended as if it wasn’t for them, and their welcoming, positivity on board the cruise would have been a total disaster. • Spa staff were rude and didn’t want to talk much. • Greeted a hotels service officer and was ignored This was my first cruise based on this I don't think I'd like to go again with the amount we paid out for it I expected something more better for the money. If you'd like to see the photos I can send them across to you but really should inform the MCA of a safety breach onboard. Read Less
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