1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Cruises Cruise Reviews
1 Helpful Vote
Sail Date: October 2016
We had always wanted to go on a New England Cruise and we prefer 14 day cruises. The cruise was excellent. The Bar Harbor stop was cancelled due to rough seas. Food was the best I have had in over 20 cruises, with Royal Carribean, ... Read More
We had always wanted to go on a New England Cruise and we prefer 14 day cruises. The cruise was excellent. The Bar Harbor stop was cancelled due to rough seas. Food was the best I have had in over 20 cruises, with Royal Carribean, Carnival, and Holland America. Service was excellent. I only have a few minor criticisms. They did not have many games or card decks. Luckily we bring our own. I also found the onboard daily entertainment to be wanting. The activities just did not seem interesting. They have a lot of competitions between crew and passengers. I do not care for this. They had many Apple, Ipad lectures.... I don't own an Apple, and I don't see why they would not have seminars for other brands. Their library was poor and not enough seats. We enjoyed the shows, but would have appreciated more comedians, adult comedy and less singers. I also think the entertainers or cruise should arrange not to sing the same songs. How many times do you want to hear "Sweet Caroline"...... but aside from that, we would consider Celebrity on the top of our cruise list because of the great food. Also, for Cpap users, when we initially checked in, security took away my extension cord for the cpap machine. This caused me great anxiety, and it wasn't until 10 pm of the first night, that Chris, our room attendant was able to locate one. Having been on 20 plus cruises, I did not see the point of this. Even though I could pick up the cord on leaving the ship, I did not bother. The last thing I want when leaving a ship is standing on a line to get a $5.00 extension cord. No other cruise line ever confiscated an extension cord. Read Less
2 Helpful Votes
Sail Date: September 2016
We flew from Australia to spend 2 weeks on this amazing cruise ship. Our itinerary included Boston, Portland, Bar Harbour, Charlottetown, Quebec (overnight), Sydney and Halifax in Nova Scotia. We had a balcony room on the 7th Deck. ... Read More
We flew from Australia to spend 2 weeks on this amazing cruise ship. Our itinerary included Boston, Portland, Bar Harbour, Charlottetown, Quebec (overnight), Sydney and Halifax in Nova Scotia. We had a balcony room on the 7th Deck. It was amazing. Well appointed and very comfortable. The cabin staff were amazing and ensured that our room was will serviced and cleaned twice a day. We also opted for a package which included unlimited internet, gratuities and classic drinks package. When we purchased this we were immediately upgraded to the Ultimate Drinks Package which covers all beverages from water (Evian, Perrier), Coffee from Cafe al Bacio (Deck 5), soft drink and alcoholic beverages up to $US13.00. This was excellent for us so that we could keep in contact with our Australian family via the internet and we didn't have to worry about expenses for gratuities and drinks. The food in the Ocean View Cafe and Grill on Deck 10 was a buffet. We ate there usually for breakfast and some of our lunches on sea days. The buffet is well catered with massive variety and food for every taste. The Cosmopolitan Restaurant on Decks 4 & 5 provided the most spectacular meals at lunch and dinner. Dinner is served in 2 sittings, 5.30pm and 8.15pm so it pays to book your table. We found dining at 8.15pm convenient as this gave you time to finish your day and spruce up for the show then dinner. Our first night dining here was absolutely fabulous and our Waiter, Assistant Waiter and Sommelier were amazing. All 3 providing exceptional service throughout our cruise. We booked our table for every night just so that we could have their company. Entertainment is provided every night and very diverse. Acts included comedians, singers from Las Vegas, acrobatic acts and the Ships entertainment crew. Shows were will produced and executed. Shore excursions were available to be booked on the ship, but we found the costs quite expensive, so we organised our own. We did pretty much the same tours that the ship offered but at a much cheaper cost, so well worth it. This cruise was more for the older set, but having said that I had a fantastic time. The silent disco was something that I have never come across before. This is a disco where everyone wears a headset and dances to one of three different genres of music. It is hilarious to see people dancing to different styles or singing loudly even though everyone around them cannot hear the music. Captain Kate and her crew are amazing offering wonderful service while being courteous and accommodating to everyone's' needs. Every morning Captain Kate would announce nautical information about the days travel as well as nautical trivia and quotes from Confucius. This put everyone in a great frame of mind to start the day. Captain Kate also made her self available to the passengers for questions and photos when time allowed. We highly recommend this ship to anyone and would love to go again. Read Less
5 Helpful Votes
Sail Date: September 2016
Celebrity Summit is an old ship which does not really meet the expectations of 21st Century passengers. According to other passengers and crew the ship is now some 15 years and if so apparently has never been properly refurbished. What ... Read More
Celebrity Summit is an old ship which does not really meet the expectations of 21st Century passengers. According to other passengers and crew the ship is now some 15 years and if so apparently has never been properly refurbished. What was promised as a luxury vacation was far from that, we have been on more than a dozen other cruises with various lines and unfortunately this has been our worst experience so far. We tried Celebrity on the recommendations of friends who have sailed on other ships and for this particular itinerary (which was excellent). The ship shows it's age, from talking to both other passengers and crew members we are under the impression it it is due to be sold in the near future which may explain the situation but does not compensate for it. GOOD POINTS All the staff members we came into contact with were polite, chatty and efficient (but see below). Celebrity select dining for evening meals was generally well catered for and is a good idea - if you wish to be alone, that's fine but if you wish to share with others you meet a wide variety of people. This particular itinerary was generally good and there was sufficient time in each port. The port tours we tried were generally efficiently handled although there needs to be some training for the guides - on this particular itinerary they seemed to assume all the people on the tour were American/Canadian but us Brits and others had never heard of a lot of the "famous" names/places mentioned! Embarkation/disembarkation is generally efficiently handled although on this cruise a substantial proportion of passengers were either elderly or infirm (or both!) and this should be catered for sympathetically whilst not conflicting with the requirements of more able passengers. NEEDS IMPROVEMENT We said above that all the staff members we came into contact with were polite, chatty and efficient but in many places they are inefficiently deployed, at breakfast for example there were often three staff crammed in frying eggs but nobody to serve the dishes at the back, the glass screens are so low the passengers cannot reach underneath. This ship is showing signs of age but this is not taken into account in the price of the cruise. Nothing was tatty or dirty, everything just shows heavy use to to age. The dinner menu needs more varied choices, particularly for dessert where there are half a dozen stock options and only two new ones each night. The buffet lunch in Oceanview had many of the same dishes every single day with only a few variations. At breakfast there were several stations for cooked food but only one for things like pancakes/french toast/cereal. The food was not always sufficiently hot. On a couple of occasions items like mushrooms and fried bread were completely cold. Empty tables were sometimes not cleared for 10/15 minutes, in the pool area sometimes not at all. The table service in the Cafe al Bacio, Rendezvous Lounge and the Martini Bar was very good but it seems as if all the staff were there; table service was virtually non-existent in the theatre and Revelations lounge. There was either a long queue for drinks or a 20-minute wait. I expect to get what I pay for with a premium package Ditto for the pool area, on a few occasions the pool bar was closed but there was still very little visible service. All in all we enjoyed ourselves but did not feel this cruise lived up to expectations and most certainly does nothing for Celebrity's reputation. Read Less
5 Helpful Votes
Sail Date: September 2016
We have cruised with Celebrity before and can say this was the worst ever. We have had three cruises this past summer and this cruise was the worst of the lot (the others were with Princess and Cunard). In brief - the cabin (inside) ... Read More
We have cruised with Celebrity before and can say this was the worst ever. We have had three cruises this past summer and this cruise was the worst of the lot (the others were with Princess and Cunard). In brief - the cabin (inside) was a good size, properly furnished and everything worked; the entertainment in the theatre was of a high standard and the staff (with some exceptions) were generally helpful. On the other hand, the food was of a poor standard in both the restaurant and the cafe - breakfast was served in the cafe on cold plates which meant everything got cold very quickly, it was better in the restaurant but some of the waiters were extremely slow; dinner in the restaurant was a hit or miss affair, often a miss, food was of poor quality and sometimes inedible, the food in the cafe was virtually the same every night of the cruise which meant that very few people used that facility. Amazingly for an American ship, coffee was never hot, often tepid and frequantly cold straight from the dispenser. About 3.00 pm in the afternoon when people were coming back from shore excursions the cafe had virtually no food available for returning guests. In addition, on most occassions food had to be served by crew members, guests were often not allowed to help themselves. Additionally, the ship was generally very cold. The weather was often bad (we were running a head of a hurricane) and the outside temperature on the low side (on sea days it was often pouring with rain outside) which made the cold ship even colder. At one point the airconditioning unit in our cabin would only put out cold air which made the cabin very cold. It took numerous complaints to get it fixed which took two days. Finally, two separate points. The ship left early (at 2.00 pm) to get out of New Jersey ahead of the hurricane, while some people received a text or email we did not. It was only by luck that we arrived at the cruise terminal early and thus avoided missing the ship. The cost of everything on the ship was expensive. Two medium glasses of wine (including tip) was $22, the cost of using the internet was extortionate ($19 for one continuous hour, it was not possible to split the hour), photographs were also on the high side. The guests were told at a navigation lecture that the cruise had become very expensive for Celebrity because of the Captains decision to leave NJ early. The ship was too early to berth at the first port Boston and thus had to circle for some hours outside Boston harbour using up fuel. Thus there was a real effort to recoup the losses by encouraging guests to spend as much as possible. I could go one but you get the picture. My wife and I wanted to see New England and Canada, this was one of the few ships that went to Quebec. We really enjoyed all the ports of call but as with other reviewers I will not travel on this ship again. Read Less
7 Helpful Votes
Sail Date: September 2016
We have sailed with Celebrity many times and have always found the overall experience to be 5 star. This cruise however was the worse experience we have had in over 10 cruises. The ship was dated and looking tired and overall poorly ... Read More
We have sailed with Celebrity many times and have always found the overall experience to be 5 star. This cruise however was the worse experience we have had in over 10 cruises. The ship was dated and looking tired and overall poorly managed. "systems not smiles" a well known saying in delivering good customer service. The front line staff always had a smile however the management systems on ship were poor in every department Particularly In the Dining and bar services. We were on select dining however it appears that they select when you eat. We could not get a table without a wait. The Select dining was not delivered unless we were happy to eat in what I would call a fire Exit. it was suggested you ring and book to avoid waiting tried this only to be told the time requested not available throughout the cruise but we could book either 5pm or 8.30 pm what is the point of being asked to make a daily reservation then. The food was very good even in the smash and grab upstairs. No complaints here what you expect on Celebrity. however we found seven mugs with broken handles in oceanview never found one on all the previous cruises we had been on. Would defiantly recommend an upgrade to Tuscan Lounge The steaks are fantastic with great service as well. I had the top drinks package (premium) and was constantly served the cheaper wine unless I went to the bar and insisted on the correct wine for my package. The better wines were not always available in certain bars especially the The revelations lounge which was kept for private parties only on sail offs (very annoying). The cabin facilities were poor too with a TV that crackles especially during movies old fashioned and out of date equipment and poor choice of movies, We paid for a Balcony which was just about big enough for 2 chairs and a restricted view. To top this off return from the swimming pool we found 2 men painting the balcony at 3pm with doors wide open and a strong smell of fumes. We appreciate that maintenance jobs have to be done whilst the ship is on voyage but there was no communication regarding the paint job and my wives underwear and jewellery were strewn across the bed with the door open and the maintenance men busy painting anyone could have removed her wedding rings and sentimental jewellery left in the room. The in house entertainment was so poor in the bars that I paid for full internet (over 200 dollars) just to watch a movie. The speed was so poor even Netflix crashed. The system kicked us off six times - six visits to customer services later it was finally sorted. On a positive the entertainment in the shows was okay when artists were brought on ship. Finding it difficult to find anything good to say. The main destination was Quebec 2 days in port can't wait. 6am in Quebec open my cabin curtain to Cranes ,Tractors and workmen in hard hats. A full building site in view not in the brochure. Cant wait to sail away. The entertainment managers were brilliant at entertaining each other with annoying and childish competitions between them of who could unravel a toilet roll the quickest (rivetting), The Motown night was brilliant if you like rock and roll. the best venue on the ship is the revelations lounge The Motown dancers came in to get the party started and after 20 minutes of Michael Jackson etc buggered off while the all illusive DJ hiding somewhere put on lets twist again one by one the lounge emptied party over!! The entertainment is better at Butlin's, trust me I know. We did put our list of complaints to the management and in fairness they did try their very best to put things right all be it a little too late. Bon Voyage Read Less
4 Helpful Votes
Sail Date: July 2016
This was our second time on the Celebrity Summit to Bermuda. We had an excellent time. We enjoyed the thalassotherapy pool in the Solarium. However, we were not able to understand why some nights it closed earlier than other nights. We ... Read More
This was our second time on the Celebrity Summit to Bermuda. We had an excellent time. We enjoyed the thalassotherapy pool in the Solarium. However, we were not able to understand why some nights it closed earlier than other nights. We would have liked to see it stay open later at night so we could have enjoyed it after we went to the shows, etc... The shows on this ship were all excellent. They were probably the best that I have ever seen while on a cruise. Also, during many shows the cast members stood at the back of the theater and thanked everyone for coming. Our room stewards were excellent as well. They knew us by name by the end of the first night. They remembered our preferences and were quick to make sure that we had whatever we needed. We found that it was a lot easier on this ship to find 2 deck chairs together then on the other ships we have been on. We noticed that the staff would watch chairs and remove personal items from them if they had been "abandoned" for an excessive amount of time. They also did an excellent job of making sure that the adult only Solarium was occupied by only adults. The one disappointing thing about this cruise was the dining room. We had anytime dining. Every night except the 2 nights in port we had to wait 30-45 minutes with a buzzer in the lounge next to the dining room. (We got to hear a lot of the Frissom Band!!) So, basically we spent about 3 hours waiting for dinner. I have been on 7 other cruises and had anytime dining on 4 of them. I have never run into this problem before. Then, once they called us, on 3 different nights the host/ hostess had difficulty finding the table that they were supposed to be taking us to. We walked round and round... Many nights the service was slow. We were in the dining room for at least 1 1/2 hours pretty much every night. (That is in addition to the 30-45 minutes we waited to be seated.) My one huge pet peeve was the coffee service. The coffee in the buffet was terrible, so I always looked forward to having coffee with dessert. For some reason it took forever to get a cup. It almost always came after we were completely done with our desserts. I even tried ordering a cup before I was finished with my meal, hoping that it would arrive before or with my dessert. Nope, didn't work! Overall, the cruise was excellent! I would highly recommend it. (I would also recommend a seated dining time or, if you have anytime, make reservations the first day on the ship. After the first day of waiting we tried to make reservations but they already had standing reservations for the whole week and would not let us make any.) Read Less
6 Helpful Votes
Sail Date: June 2016
A little late in getting this review out, but not a reflection on the outstanding trip we had on the Summit in June, 2016. A little about us…we love our vacations, and have been on smaller and mega-ships, balconies and suites, and ... Read More
A little late in getting this review out, but not a reflection on the outstanding trip we had on the Summit in June, 2016. A little about us…we love our vacations, and have been on smaller and mega-ships, balconies and suites, and throughout the Caribbean and Mexico areas. Out time on the Summit was, from the moment we drove into NJ to the moment we sadly got in our car to depart, by far, the best experience we have had in 4 years of cruising on four different cruise lines. EMBARKATION NJ is a breeze; tons of parking, easy luggage drop off, and friendly porters. Parking is a bargain at around 150$ for the week. Now, I admit, we were spoiled because as Suite guests, we had no line, a lovely waiting area, and literally a 30 minute wait to get onto the ship. That being said, we noticed very few lines in general, tons of seating, and very helpful staff for all passengers. Why spend the extra money on a Suite? Well…in addition to the bigger room, the amenities cannot be beaten, especially literally getting out of your car and having a hop, skip and jump right into your vacation! When we got onto the ship, the touch of mimosas and champagne was lovely and refreshing. We had fun wandering around the decks for a while and enjoying the beautiful skyline. We then headed to Michael’s Club for a snack, and were greeted with a hug BY NAME by our Suite Concierge Maja… Oh “Falla, Falla” (Macedonian for “Thank you”) to this tirelessly cheerful and wonderful woman. She is an absolute treasure – there is nothing that she could not do for us, and was extraordinary in arranging unforgettable adventures for our son – a private galley Tour with Chef Wayne (more about that later), and meet and greets with the Captain and Senior Staff. Maja should be congratulated on making us feel like we were the most treasured guests on the ship – what a woman! She also arranged for us to be on the helicopter landing area as we pulled away from NYC – the most beautiful views of the harbor and with patriotic music playing as Captain Kate “buzzed” the Statue of Liberty. Michaels Club was wonderful – the events there were nightly and varied, from High Tea with a classical string duo, to Senior Staff meet and greets, nightly snacks, photo ops…also a quiet place to mingle with other guests. The whole of Michael’s staff was great. So…after meeting Maja, it was off to one of many fantastic meals at Lumiere. Again…I know it’s the Suite Restaurant and the service is expected to be a level above, but the entire staff took it to the roof! Charles, the Head Maitre D, knew my son’s name from 5 minutes in, knew his meal preferences, and always himself or Olga (absolutely wonderful smile and patience), escorted my picky and occasionally fussy 7 year old to “his” seat, and had his preferred lunch or dinner meal ready within 5 minutes of being seated. No fuss, no questions. All of the waiters, Vlad, Jose, and Louis the Sommelier were fantastic, but a special shout out for Dominic who was our main waiter, and made it his mission to make each meal better than the one before. I have heard criticism that the menus are limited…of course they are…why would you need more than 5 or 6 amazing entrees on a 7 day sailing? Guess what…all you have to do is ask, and they will make anything you could possibly want to tailor your mood. For me especially, a vegan, Dominic went out of his way to recommend / modify anything I was interested in on the menu. My husband said the lamb burger he had at lunch on day 3 was by far, the best thing he had ever eaten. We never had a bad meal, and I personally had some of the best vegan cuisine of my life. Louis was great in choosing wines / drinks to go with our meals, and again, knew our preferences by dinner on the 1st night. He was even great in helping us choose a wine for a lovely couple we met celebrating their 40th wedding anniversary. A great hello also to a great couple we sat next to for three nights before figuring out that they lived in the town next to us in New York! They also agreed that the Summit was fantastic, and they are veteran cruisers (very, very jealous of their international trips). FUN FACTORY While waiting for our room to be ready, we enrolled our son at the Fun Factory. The Fun Factory staff, especially Nellie, were amazing – My son has some communication challenges and this was, along with our Disney trips, the best experience we have ever had on a cruise ship. All of the counselors were absolutely fantastic adapting to our son’s special needs, and when he had a few challenging days, they were 100% willing to work with us to make sure we had alternative activities for him. I highly recommend the “VIP Package” – for I believe 75$, this includes a special trip to the Bridge, a backstage theater tour, special meet and greets, and sleep-overs / dinner times. What a great treat for us as parents to have a safe place let our son play while we went on our own “play dates”. SUITE We splurged on an upgrade to a Concierge Suite (7138) from a Sky Suite, and were not disappointed. The room layout was fantastic, and having the extra living room and dining space was perfect for our family of three. The entire wall of windows and large balcony were amazing, especially for sunrises and sunsets. The only downside – it was very open to seeing other balconies. General word of advice – do not assume if you are on your balcony naked or in your underwear that no one can see you (just sayin’). The room was gorgeous, clean and the bathroom was spacious. There was more storage than we had luggage for, and we especially loved the changing room in the closet – perfect for a “work space” for my busy 7 year old. Literally the only complaint was like others, we found the deep bathtub challenging to get in and out of. Special shout-outs to our butler Kim who was amazing in finding daily treats for us, arranging room service, and making sure every detail was perfect. She was absolutely tireless, and her sweet smile and endless hugs for our son were truly welcomed. From housekeeping, Jose and Kumar were outstanding. Our room was spotless, the towel animals were fantastic, and it only took us asking once for extra supplies for them to be present every day. The best past of these three, was Kim, Jose and Kumar arranging a special anniversary and birthday celebration for us – what a wonderful surprise! SENIOR STAFF Of the senior staff, five stood out among all. Cannot say enough about Captain Kate – so personable, funny and available in every corner of the ship. She was heading to see her husband for her 3 months off-ship, and you could tell was excited! We had the great fortune of having a few private meet-and-greets with her, and my son absolutely fell in love. She remembered his name, and he was able to have 2 private deck tours – one with the Kids Club, and one with the suite guests. The Summit is a wonderful ship, and we are booking specifically next year for a cruise in which she is at the helm and Chef Wayne is in the kitchen. Chef Wayne gave our family the most incredible experience of a private galley tour – gave my son his own chef’s coat, and we spent 30 minutes touring the galley, and were amazed at the cleanliness and efficiency of the entire staff. He introduced my son as “the new head chef”, and everyone saluted and said “Hi Chef” or “Yes Chef” when we walked by. Seeing how this one small area produces amazing meals for the entire ship was so cool – I definitely rank this among the coolest things I have ever done. World Wide Wayne, Srjeon, Eddy and Oz are senior staff members who are ever-present making sure all guests have a great time, organizing events, games, entertainment – and still, remembered our names and faces every time we saw them. All four should be commended on their professionalisms and politeness. ENTERTAINMENT Great Broadway-style shows, wonderful “pop-ups”, and a fantastic cello-violin duo were highlights. The pianist’s repertoire was endless, and he was incredibly talented. We loved sitting down before and after dinner and listening to the jazz groups, pop singers, and even the country duo – really lovely. OTHER RESTAURANTS Though we had the luxury of eating almost 75% of our meals at Lumiere, we absolutely loved Café Al Bachio for coffee and nightly snacks. The Tapas restaurant Qsine was such the experience. Our waiter made suggestions for my vegan palate and my husband’s love of meat and seafood – the tapas were gorgeous, and we actually had to cancel a few “flights” as we were stuffed to the gills. We ate at Tuscan Grill twice – outstanding service and meals. The fresh pasta was perfect, and they even made a special pizza for our son. I had amazing soups and salads, and the sommelier was right on point with his suggestions. Some of the best Italian food we have eaten in a beautiful, warm setting. We did not eat in the main dining room, but loved the juice bar by the pool (yes…I do love a good morning cucumber and apple smoothie), and thought that the buffet was fantastic – so clean, and the staff were vigilant in making sure that everything was sanitized and keep either warm or hot. There were not a thousand options, but who needs a thousand mediocre dishes when you can have 100 really great choices. BERMUDA Beautiful island, and had the great fortune of taking a private tour with another couple we met online at CruiseCritic – Kim…you made this trip so special! Winsome Tours with Julie (the owner) was a private van tour for 5 hours of the entire island tailored to our taste – wonderful stops, feeding the ducks and fish, and sitting in the first chapel on the island were highlights. This tour was a surprise, and there is a reason that they are rated so highly on Trip Advisor. What we really loved about Bermuda were the clean beaches, lack of tourist traps, and easy ferry and bus access. There are taxis everywhere, and the restaurants are plentiful. A few thoughts – were were underwhelmed by the Crustal Caves – nice tour guide, very cheerful, but it was, um, a cave. A hot, muggy, sticky cave. FINAL THOUGHTS Cannot wait to come back – we loved Bermuda, loved the Summit, and loved the luxury of our Concierge Suite. Could not more highly recommend this ship and this crew. Read Less
9 Helpful Votes
Sail Date: June 2015
We took our grandson on the celebrity summit to bermuda as his high school graduation present. We have sailed celebrity many times before and enjoyed it but, this was not true for this trip. The food was very good as we've had in the ... Read More
We took our grandson on the celebrity summit to bermuda as his high school graduation present. We have sailed celebrity many times before and enjoyed it but, this was not true for this trip. The food was very good as we've had in the past but that was the only good thing. The cruise was extremely boring and the average age of cruiser's seemed to be 55 plus. The few younger people our grandson did manage to find and hangout with also found the cruise to be very boring. All of the pools were closed by 8 every night and the music that was played during the day were the same five songs on a endless loop. There were not many activities for the 18-20 age range. Also once 7 pm hit you would think the ship had been abandoned there was virtually no one out at night it felt like a retirement community in Florida. The year before our grandson had traveled on the Norwegian breakaway there were endless activities going on until all hours of the night and other teens for him to mingle with and the pools most definitely did not close at 8. To wrap up all in all we love Bermuda but would not recommend the summit for anyone under the age of 70 it is a total snooze fest. Read Less
1 Helpful Vote
Sail Date: June 2015
I have cruised numerous times, but this was my first Celebrity Cruise. What an overall disappointment. The ship is in need of an upgrade. The food was not very good, and neither was the food service. They advertize anytime dining, but ... Read More
I have cruised numerous times, but this was my first Celebrity Cruise. What an overall disappointment. The ship is in need of an upgrade. The food was not very good, and neither was the food service. They advertize anytime dining, but whenever you tried to use it you could only be seated at 5:30 or 8:30. The pool area was packed like sardines, and the cabin was much smaller than comparable ships, and I had an upper level room with a balcony. They actually had a drug arrest during the disembarcation which helped to slow things down. The only thing good about it was the entertainment. I would certainly never use Celebrity again and would not recommend it to anyone. Read Less
Sail Date: June 2015
Admittedly it’s been a few years since my last cruise using the same cruise line, Celebrity Cruises, but things are apparently different now. I have heard that the Summit is used as a training vessel, and talking with staff this was ... Read More
Admittedly it’s been a few years since my last cruise using the same cruise line, Celebrity Cruises, but things are apparently different now. I have heard that the Summit is used as a training vessel, and talking with staff this was their first cruise. Everyone has to start somewhere. However, there seemed to be a notable lack of coordination of simple services, like getting a cup of tea, and a certain amount of brusqueness exhibited by some. There is also no excuse for stained sheets and the amount of soliciting by staff to always upgrade, buy restaurant packages and spend, spend, spend was tiresome. The ship is not “user-friendly” with a huge inconvenience of purchasing an Internet package if you want to communicate with family and friends at a cost of 79 cents per minute, $59 for a day or $299 for the week. Other services and events were satisfactory, with some floorshows being excellent and special kudos to the onboard house band. But what is obviously a no-no was to come across a couple of staff in uniform having a romantic tryst in a public area. One thing any good company should know involved in the tourism/lodging industry is that services and features can always be added, but not taken away. A case in point was a chest of chocolates that was offered in the café on board that is no longer available. This is a small ship as far as modern day cruise vessels go and dated in some areas with noticeable peeling paint, rust and heavy salt deposits in areas and wafts of sewage from time to time. Despite its smallness it is relatively confusing and needs some time to get used to the layout. Read Less
Sail Date: May 2014
Firstly... with the exception of Celebrity's oh too unfortunate corporate blunder of reserving "Michael's Pub" (once my favorite jazz/caberet type musical experience on Celebrity) for the very "select few" ... Read More
Firstly... with the exception of Celebrity's oh too unfortunate corporate blunder of reserving "Michael's Pub" (once my favorite jazz/caberet type musical experience on Celebrity) for the very "select few" (even us "Plain Jane "Elite" cruisers are no longer permitted in it's hallowed halls) our recent 7-day jaunt to Bermuda (just got back in this afternoon) was yet another wonderful excursion about the big "X". Combine a terrific new Captain and a wonderful Cruise Director with a world class cruise ship and even a fully booked voyage can become an individual, special & unique experience. There are all kinds of changes being "floated" (pardon the expression) on the Summit... especially in regards to some incredible dining experiences being readied for future cruises. From incredible new desserts, to a re-styled sushi menu and some fascinating new oriental dishes... those of us about this cruise were able to see... and even sample some of the as-of-yet cuisine during it's final preparatory stages before being introduced to the Summit... and eventually all around the fleet. These new dishes are stunning and way beyond and reasonable expectation of even the most seasoned cruiser, especially considering "Celebrity" is far from a premium-priced cruise line. Truly inspiring... you won't want to miss what will surely be in store for you in the very near future. Yes, the main dining room, ship cleanliness, and staterooms were all up to Celebrity standards... certainly no small feat and nothing to complain about. My personal gripes ?... I have a few.... but very few indeed. I cruise as much for the music as the food and Celebrity, in an obvious and successful attempt to increase revenues... has turned the Martini Bar into a loud disco/techno music club. To be sure folks in there were drinking and enjoying themselves... an yes, for Celebrity it seems to be a very big hit indeed... BUT.... on deck 5... just above the Martini bar sat a wonderful entertainer/pianist who could barely be heard above the exhuberant party-goers just a deck below. Celebrity... would it be so hard to make "Michael's" available again so your musicians could perform in their proper venues ????? Yup, I wasn't the only one displeased about this.... Celebrity has managed to dictate it's talent walk the proverbial plank by forcing them to perform under these types of circumstances. Who on the managemental team came up with this plan ? I'd really like to know. Lest I seem to bitter about this please understand that some passengers come for the food... some for the gambling...me ?... I come for the entainment. Celebrity would not serve it's food on paper plates but is willing to treat it's talent in that very same manner. Really. What a shame.   Read Less
Sail Date: May 2014
Concierge Cabin 7208 (AFT) We were slightly nervous as my husband and I have only cruised with Princess before. Embarkation at Cape Liberty We arrived at 11.40am, there was hardly any line. We had to wait about 10 minutes to go through ... Read More
Concierge Cabin 7208 (AFT) We were slightly nervous as my husband and I have only cruised with Princess before. Embarkation at Cape Liberty We arrived at 11.40am, there was hardly any line. We had to wait about 10 minutes to go through security and that was the longest part. It was effortless. First Impression of the Ship The ship looked very well looked after and clean and we were very happy with the look and feel of everything. You could tell that the ship was older though but not an issue. Main Dining Room The food was fantastic and so was the service, the menu was very similar on every evening though. Qsine Amazing experience, great food and fantastic service. Bistro I really enjoyed our 4 courses of food, one problem though, we were given about 1 minute between each course to digest. Felt rushed. Oceanview Café The buffet I felt was disappointing. The food choice was so limited and they brought out the same food for breakfast, lunch and dinner. When you were ordering food with someone I found it extremely hard to collect my plate from them because of the very low glass counter. The cleaning up staff were great. Drinks Package We had the Classic Alcoholic Package. At no point did we feel we were being treated any differently because we had a drinks package, we believe we were treated the same as the paying customers. I did think though that the Bar Staff were grumpy though except for Rikki from Jamaica who worked mainly in the Mast bar. Staff Amazing and such an entertaining and charming Captain. Aft Cabin 7208 In comparison to a Princess cabin room, we preferred the décor on the Summit. We believed the room was bigger and the layout of the bathroom was much preferred. We knew we were having a large balcony because we were at the back of the ship but it really was a lovely surprise to see how big it actually was and because of this we ordered room service for breakfast most days - what a pleasure. There was a down side though, the balcony railings and loungers were all covered in salt and horrible to touch. I appreciate this happens during the cruise but wished they had a wipe down for your arrival. Also the glass under the railings was really dirty as well. But on the plus side our cabin attenders were fantastic. Public Toilets 90% of the time they were great but on occasions they seemed neglected. Bermuda What an amazing place, looking forward to going back one day. Celebrity Summit - we thank you for a great vacation.   Read Less
Sail Date: July 2013
This is the only cruise so far where I couldn't wait to get off the ship, and I was expecting something upscale from Celebrity. It was our first Family Vacation so it was definitely different from other solo/couple cruises. But the ... Read More
This is the only cruise so far where I couldn't wait to get off the ship, and I was expecting something upscale from Celebrity. It was our first Family Vacation so it was definitely different from other solo/couple cruises. But the ship was underwhelming, No Wow factor at all. No central focus on the ship. Lots of mold areas in the room, and the drain didn't go down in our shower. The curtains did not block out the light, and there was a flourescent/neon light connected to the lifeboats shining on us which ruined our balcony experience. We didn't realize till the last day that the the newspaper in several languages was available at the customer service area. The food in the Main Dining Room was mostly very good, though the service was slow and there were some dead pockets in the dining room...The Maitre D' Gaby and her staff were wonderful however, and helped us to get seated with Anytime Dining for Seven of us when needed..Also kudos to Charmaine the lady's room attendant who was so lovely! The Buffet was like a College Dining Hall and the main issue was that it was always sticky, not clean, tables were not bussed, and were cleared only when requested, usually with a dirty rag, etcetc. Was it lack or staff or inattentive servers? Other cruises we've been on the buffet staff is so attentive.... We went to the buffet only because we couldn't get served in the Main Dining Room, due to shortened hours for breakfast or lunch, or MDR not open or no lunch hours in the MDR....Buffet Food was ok but some stations were incredibly inefficient like the paninis, pancakes, pasta, etc. Celebrity should revisit what's going on. Often couldn't find ordinary teabags? Hot water empty? No Ice/ No spoons or silverware? Sticky or slippery floors at the ice machines? For dinner we didn't want to pay hundreds of dollars extra each night for family dining in the specialty which didn't seem worth it so we ate only in the MDR. We had no perqs such as parking, or all-inclusive drink packages, and yes we agreed to pick up everyone's tab, but we felt like we were nickled and dimed when we saw the bill. The pool area was WAY too small for the number of guests. We had our grandchildren with us. Teenagers were shut out of the adult pool, so took over the small kid pool which made it unsafe and unpleasant for the little kids. The warm water salt pool was great for adults but no room for kids...The Kids Club was fun and there was a lot going on considering the lack of dedicated space for them... Entertainment was ok though nothing was outstanding. We weren't impressed with the small venue musicians though we wanted to love everything. The kids ebjoyed the Costume shows but the timing was so off, that we could barely see what we wanted to. Main concern was the issue with my daughter's ocean-view room which smelled like urine. We could not resolve it with the management though they gave us some minor OBC (not enough) but it ruined our family cruise, because we were constantly discussing the smell in the room and headaches and what to do etcetc. The steward Emmylou was fabulous so so wonderful with the kids. But the supervisor said the smell was due to the sprays and lotions my daughter used...So insulting and offensive. My husband and I had this issue on our very first cruise (RCI) and our room was changed..which is what they should have done here or made some other arangement... Well I could go on but won't. Probably our first and last Celebrity sorry to say!   Read Less
Sail Date: July 2013
My husband I and are world travelers, have stayed in many five star properties, and took a Baltic cruise on Regent two years ago, so we have high standards. We were looking for a relaxing, low-stress getaway from our hectic lives in ... Read More
My husband I and are world travelers, have stayed in many five star properties, and took a Baltic cruise on Regent two years ago, so we have high standards. We were looking for a relaxing, low-stress getaway from our hectic lives in Pennsylvania, and being able to drive to the port in less than two hours and not worry about flying fit the bill. We both had been to Bermuda before and knew what to expect. I had read all of the negative reviews of the Summit and anticipated it to be "less than" our experiences on the Solstice a few years ago, which we really liked. Suffice it to say, we fell in love with the Summit. Perhaps we had a difference experience than most, because we were in a Sky Suite, and had a fantastic butler named Filipe. I just read a few reviews where people said they got a few olives and not enough for two people to share for the afternoon canapes. Well, we would usually get two separate plates. Sandwiches and cheese and crackers, all vegetarian, which we requested. We always ate dinner late because we were so full from the snacks Filipe brought us! Ice was constantly replenished and we felt very well taken care of. We never ate in the Cosmopolitan restaurant, which always seemed really hectic when we walked by. We chose to pay the $5 per person fee for Blu a few nights (suite passengers can always get in), and also did course by course room service one night. We were very pleased with the quality, taste and presentation at both Normandie and Qisine. Qisine was so creative, fun and delicious, we were really impressed. We enjoyed lunch at Bistro on 5 one day and also the Spa Cafe had some great choices. All in all, we thought the food was terrific. My husband usually hates the shows on cruises, but we had Jarrod Spector, who was in Jersey Boys, and the hilarious Michele Balan from Last Comic Standing. We also enjoyed listening to Jordan Peterson and Brandi (forget her last name) for piano and guitar music around the ship. We skipped the other production shows. Yes, the ship is not brand-new. I did notice a couple minor things. The tiles in our bathroom had brownish grout... just old, but clean. The railing on our balcony was pretty chipped. The public restrooms were not as spiffy as the ones I remembered on the Solstice. Honestly, none of it bothered us one bit. The warm and friendly staff, the manageable size of the ship - not too big, but enough of whatever we would want - the relaxing sea days, our comfortable cabin and a great value all made it a trip we look forward to repeating again next summer.   Read Less
Sail Date: June 2013
I traveled with my mother (80) Sister (61) and me (58). We had a balcony cabin and premiem beverage package. We really liked the ship. Big enough but not huge. The Norwegian Breakaway was on the same itinerary, and the taxi drivers in ... Read More
I traveled with my mother (80) Sister (61) and me (58). We had a balcony cabin and premiem beverage package. We really liked the ship. Big enough but not huge. The Norwegian Breakaway was on the same itinerary, and the taxi drivers in Bermuda were telling us that they were hearing mixed reviews from the passengers on the Breakaway. The Summit was a lovely ship. Yes, some of the things I have read were true - tile in shower needs re -grouting. It is not a new ship, but it certainly does not look worn. There was a great variety in terms of food and places to eat. We had the late seating, and one night we asked to go to the early seating. We were told to come at 6:30 and if there were free tables we would be seated. We were, without problem. I am a foodie. I like the food, but have certainly had better food at some restaurants. Qsine was very fun and well worth it. So was Normandie, but Normandie is fancier -- lots of table side prep, etc. Like a fine French restaurant. Serves a cheese course before dessert, etc. Children would be better off at Qsine than Normandie. We had room service coffee and rolls every day. Was delivered promptly. Coffee was not piping hot, but drinkable. We did write in some items that were not on the room service menu, such as fresh fruit, and it was delivered, no extra charge.With three in the room it was tight. We did bring an over-the-door shoe bag for all our toiletries and it was a God send. The upholstered chair folded out into a twin bed each night. With that open, there was zero floor space, so as soon as we woke up, we folded it back into a chair.Entertainment was fantastic. We like Broadway musicals, which was the type of entertainment we had most nights. If you want to do specialty dining and go to the show (7 PM and 9 PM) you need to make your reservation for your meal accordingly (e.g. 6-6:30 or 8:30.)We had the classic beverage package at first, and found the wines to be tasteless, so we upgraded to premium. Read Less
Sail Date: May 2013
This is the first time I have felt I needed to review a cruise and I wish I had done a little more research on the Celebrity Summit sailing from Newark to Bermuda. I have multiple sailings on Holland America and Royal Caribbean and was ... Read More
This is the first time I have felt I needed to review a cruise and I wish I had done a little more research on the Celebrity Summit sailing from Newark to Bermuda. I have multiple sailings on Holland America and Royal Caribbean and was looking forward to 'upgrading' to Celebrity. I was so disappointed. Had I been a first-time cruiser I would have felt like I was flapping in the wind, without direction.Of course these days one has to download all the info. Okay. But is one supposed to carry along a stapler to staple baggage tags onto bags after the airline trip? Handlers at pier jumped all over us trying to help ...But?..made it clear they expected a tip. Huh.Positives: quick access to ship, but ...we were concierge class. Others waited a long time before access. Negative: no one directed us once on the ship as to where to go. As we were used to the process from other ships, we made our own way up to the buffet. Quick access to the room, but waited and waited and waited for luggage. Husband's finally arrived, and mine 3 hours later!! A friend who inadvertently had packed a travel iron, waited until 8:30 before tracking her luggage down.Cruise director, although relatively new in the position, was wonderful in getting to know people, but again, did not inform enough of happenings around the ship that were not included in the daily program.Ship was old and needs updating, but overall staff (except one at front desk) were wonderful.So, back on Holland from now on. One frequent Celebrity traveller told us not to judge this ship as representative of the line .... But hey! I paid good money and expected the usual Celebrity service. Read Less
Sail Date: May 2013
This was our 16th Celebrity Cruise, our 4th Bermuda Cruise with this line. We did this cruise because the price was right and drive to the port. We left Saturday morning taking I 80 and I 187 to the Best Western Morristown. We arrived ... Read More
This was our 16th Celebrity Cruise, our 4th Bermuda Cruise with this line. We did this cruise because the price was right and drive to the port. We left Saturday morning taking I 80 and I 187 to the Best Western Morristown. We arrived at 3:30 PM and had a relaxing dinner and free breakfast at the motel. We left Sunday morning at 10 AM and arrived at the Premier Parking lot at 10:40 AM. The shuttle had us dropping off our bags and checking in at 11 AM. Embarkation: Arrived at desk, lines for Elite members were short and we were on the ship at 11:30 AM. Went to the Oceanview Cafe for lunch with our carry on bags as they said the cabins would be ready at 1 PM. Lunch in was fine. The cabin was ready soon after we finished our lunch . Cabins: The cabin 9149 a CC Balcony cabin was attractively decorated and good sized for the price. The balcony offered privacy and had nice tables and chairs which we used once in a while. We had a nice shower with a movable shower head. Cabin service was efficient and unobtrusive. The bed had a nice mattress and the room was good sized. We had enough closet and drawer space. My wife liked what they had on the TV. We had a bottle of champagne on ice when we arrived and again on our anniversary. Public Areas: The public areas are nice and the ship never feel crowded. Shops had little we desired. They had good shows on board and the singers and dancers were good. We went to the Elite tea and wine tasting and enjoyed the Elite social hour on 5 of the nights. We got a night cap at the bar each night. There was plenty of activities to keep you busy all day. Dining: I requested 2nd seating dining and got a large table for 9 where we felt like part of a crowd, but we had a good but slow waiter. We ate all our meals here except when we were in port and the main restaurant was closed for lunch. We went to the open seating for breakfast and lunch in the Dining room every day we could. The attendance in the main dining rooms was far less that capacity due to number eating in the Oceanview Cafe. The food in the main dining room was good, but has slipped in quality. We had pizza, and hot dogs several times for a snacks. The food in the Oceanview Cafe was decent. Tours: We did and island bus tour on the first day, on the second day we did the glass bottom boat and we did the horse drawn buggy on the third day. We shopped at Hamilton and the Dock yard. Disembarkation was smooth. We did express walk off and were off the ship at 7:15 AM, and on the Shuttle to the parking lot at 7:30 AM. We were on the road back to Cleveland by 8 AM and arrived home at 4 PM with a lunch and several rest stops. Overall, I was satisfied, and put in several $100 future cruise letters. I did enjoy the Elite benefits and that made up for any short coming's. Read Less
Sail Date: May 2013
This is our third Celebrity cruise and we have already booked our fourth. After a very disappointing cruise over Christmas on the Carnival Breeze, it was wonderful to get back to the cruising that we enjoy. Great service, food and shows! ... Read More
This is our third Celebrity cruise and we have already booked our fourth. After a very disappointing cruise over Christmas on the Carnival Breeze, it was wonderful to get back to the cruising that we enjoy. Great service, food and shows! Everything on the Celebrity Summit was exactly what we expect on a cruise! The staff aboard the ship was friendly and helpful and the Officers were highly visible all of the time. Having never cruised from Bayonne, NJ out of Cape Liberty, it was very organized and easy to embark the ship. The cost of the parking in the lot at the pier was $19 per day (or $133 for the week), but it was much better and less expensive than flying! The embarkation staff was welcoming and professional. The food on the ship was totally as expected, and the service in the dinning room was outstanding. Although we like having early seating, we had late seating for the first four nights. Fauzi, our waiter was outstanding!! It was hard to move to early seating and having a new waiter, but it was two tables over and he came over every night to say hello. The most disappointing thing for us (there are 8 of us that cruise together) was that we requested early seating the first day. It was not until the fifth day and a call to the restaurant manager that we finally were able to move and we found out that table was open for the entire cruise. The shows were great! Liz Callaway, the singer was fantastic. Jason Bishop, the illusionist was excellent, but the best show was by far James Stephens III. This show as funny and totally entertaining!! Of course the singers and dancers on the ship were also very talented and present excellent and enjoyable shows. The cruise director, Alexander, was great! He made announcements as necessary and never tried to sell you something with every announcement. The Summit, although refurbished, still shows it age and needs some additional upgrades. We asked about a tour of the bridge and were told that there is a tour - for $150 per person, the included the bridge and other areas not usually open to the public. What happened to the free bridge tours? But overall the ship was clean, the food was good, the service was great and the shows were highly enjoyable. The port in Bermuda was very nice and having the three days there allowed time to explore the island. Since our cruise was early May the weather was not very accommodating as the temperature never got about 72 degrees and there was rain, but the cruise line has no control over the weather. We are looking forward to our next Celebrity cruise and planning on many more about Celebrity!! Read Less
1 Helpful Vote
Sail Date: May 2013
This review is for a May 2013 sailing of the celebrity summit from Bayonne, NJ to Bermuda. DH and I are in our 30s and this was our second time on the summit, the last was a Southern Caribbean Cruise a few years ago before her ... Read More
This review is for a May 2013 sailing of the celebrity summit from Bayonne, NJ to Bermuda. DH and I are in our 30s and this was our second time on the summit, the last was a Southern Caribbean Cruise a few years ago before her refurbishment. We drove to NJ the day before and stayed with family. We arrived at the cruise port around 11:30am, dropped off the luggage, and waited in line about 20 minutes to get through the security scanners. Check in took only a few minutes and after that, we were on a bus that took us over to the entrance to get on board. A glass of welcome champagne in hand and we were ready to start vacation! As many will say, the summit is an older ship and it is showing some wear and tear in places. With that said however, crew members were constantly cleaning and painting and I think they work hard to take good care of her. One thing we love about celebrity or the summit in particular is her particularly hard working and excellent crew. We went to the martini bar to upgrade the beverage package we received as part of the 1-2-3 promotion and one of the bartenders took our cards, promised to remember our names for the week and take good care of us - and he did. Our stateroom attendant was similarly excellent, called us by name by midway through the week, went over and beyond to help us with anything we asked for or that he felt we might want. Bermuda is beautiful and we found the public transportation to be very easy and reliable to use. Despite the breakaway being in port as well, we were able to hop right off the boat after docking, buy 2-day transportation tickets right outside of the boat (bring cash! $25 pp for a 2 day pass), and were second in line for the 9:30 ferry to St. George. No problems there. St George is fun to walk around in, we also walked to Tobacco Bay. It was pretty but not a lot of fish, good for kids though because the water is shallow and very calm. There is a bathroom and changing rooms - no shower though! The weather was beautiful and hot enough to want to go swimming, but being that early in May, the water was still too chilly for me to want to spend much time in the ocean. There is a snack bar and also a place to rent umbrellas and chairs ($5 for chairs, $7 for umbrellas). There is a guy in his car there that will take you back to town for a dollar. We had tea at the Sweet P next to the Bermuda Perfumery and took the late afternoon ferry back to the dockyard (about a 40 minute ride, bring a sweater as it can get chilly up on top deck). The second day we took the bus to horseshoe bay. Here there are public changing facilities and showers as well as a beach bar and place to rent umbrellas and chairs (more expensive here, 30 something for 1 chair and 1 umbrella but I think they gave us 10 dollars back when we returned everything). The walk past the beach into the little rock coves is very pretty . There were people in the water but again, too cold for me personally. We spent a few hours here and then hopped back on the bus as we wanted to check out church bay, which is on the way back to the dockyard. This beach is at the bottom of a rock cliff, really dramatic and beautiful. There is a staircase down the hills and again a place to rent umbrellas and chairs. The only facilities are at the top of the hill and they are rudimentary so don't expect too much. I had read that this is a great place for snorkeling but again, too windy with rough water on the day we went for me to want to get in for this although I did see 2 people out snorkeling along the rocks. The third day was Bermuda day, which is a holiday with reduced transportation on the island. In retrospect I think we probably could have made it out to the beaches again if we had left earlier enough but instead to be on the safe side, we booked a ship's excursion, this time a boat ride from the dockyard to the zoo/aquarium. Flatts village is very picturesque and the aquarium/zoo has some surprisingly nice fish and animals for such a small island. I think kids or anyone who likes zoos or aquariums would probably like it. The trip back from Bermuda to NJ was rocky! I did hear some veteran cruisers say they felt it was nothing but for me, it was enough to put a damper on the last day and convince me that perhaps cruising in the Atlantic is not for me. Still, we are grateful to have had a safe, fun, and relaxing cruise. Overall we really enjoyed it and felt lucky to have been able to see Bermuda. Read Less
Sail Date: May 2013
Travelled from Baltimore on the Academy Tours bus ($130 RT with two suitcases). Was picked up at the Baltimore Travel Plaza at 10:00 a.m. with four others; picked up fourteen passengers in Wilmingon; was at the pier in Cape Liberty, NJ, at ... Read More
Travelled from Baltimore on the Academy Tours bus ($130 RT with two suitcases). Was picked up at the Baltimore Travel Plaza at 10:00 a.m. with four others; picked up fourteen passengers in Wilmingon; was at the pier in Cape Liberty, NJ, at 2:00 p.m. This is a very good alternative to driving from DC, Baltimore, Wilmington or Philadelphia (no tolls, no headaches).Unlike my embarkation in December 2011 at 2:00 p.m., the security clearance and check in was very quick. Muster drill was conducted and the Cruise Critic folks met on deck 10, aft bar immediately afterwards. We enjoyed meeting each other (beads helped) and took in the views as we sailed past Lady Liberty and underneath the Veranzano Bridge.Luggage arrived in a suitable amount of time and it was off to the first theater show. I must say that this was the best overall entertainment of all the cruises that I've taken. The production singers/dancers worked well together (it was their last cruise as a team), the comedian/sound effects guy and former 50's Letterman singer were both great. While not my style of singing, the Crewners, an a'capella group, were the best of this type of entertainment that I've seen on board. Be aware that, while the Summit has be 'Solticized', the enhancements have been made in the revenue-generating areas. It would have been appreciated if deck and pool chairs, deck planking, railings would have been upgraded. Not shabby, but worn. That said, I still prefer the older M-class ships (Constellation and Summit) over the newer S-class ships (Silhouette). More easy to navigate and better use of space without unnecessary frills and minimally-used areas. I met a wonderful group of people on this cruise, from the Cruise Critic folks, to table mates to our group of Elite happy-hour sippers. Thanks for your comradery!!!!The crew and officers were excellent. The gentleman manning the pasta bar each day deserves a medal and a huge raise. I often saw him work from lunch until dinner with no relief.The food in the MDR has been reduced in quality/selection. By no means is it bad, just not as good as prior to the for-fee venues coming on board. Our table was not happy with the demise of escargot (available with lobster bits in Q'suine, a for-fee restaurant). Did I go hungry, no; however, ecargot is one of the little pleasures of being on a 'modern luxury' cruise.My cabin was on deck three, portside, to the rear of guest relations. Bedding was comfortable; linens good. I liked the cabin but, as previously posted, the corridor was smokey. This was either from nearby crew areas or from deck four where smoking is permitted. My allergies did kick up as a result. I did alert guest relations to this issue.A small annoyance was that the temperature/humidity forecast never changed on the in-cabin TV channel. This is soooo easy to update but it wasn't. Helps to decide how to dress when not in a balcony cabin. Bermuda, as always, enchants. We had smooth seas and moderate weather - a combination of overcast and sunny with temperatures in the high seventies. Being at the Dockyards is not as convenient as being in St. Georges or Hamilton but it was doable even with the NCL Breakaway in port with us. Utilized the ferries to both cities; purchased a two day pass. Took three ship excursions: Harbour nights transportation (leisurely transfers to and from Hamilton without having to worry about overloaded public ferries; full island small bus tour (friends had not been to Bermuda in 20 years) and the Horseshoe Bay beach transport. Harbour Nights was a nice street fair. The gumbay dancers danced through the crowd a bit too quickly and the military brigades did not march like on a previous visit (only happens once a month now). I've done Harbour Nights twice now and that will probably be it for a while.The island tour was a good introduction or refresher. Did not stop at any of the lighthouses and did not go past Fort St. Catherine. The Horseshoe Bay transfer was convenient but you are only at the beach for about two hours (enough for me). This beach can get crowded but we had a nice number of people for our visit. Two umbrellas and three chairs cost $80 but $25 was refunded.Disembarkation was reasonable. Our entire bus group received 9:15 a.m. departure times; we ran a bit late but were on the bus by 10:00 a.m. which was the scheduled time to leave.It had been six years since my last Bermuda cruise. Enjoyed this one so much that I booked the same Memorial date for 2014. Read Less
Sail Date: May 2013
The best part of this cruise was the service. We felt very well taken care of from the minute we got to Bayonne. The staff was friendly and very helpful. We booked a Concierge Class room since 3 of us were traveling together and it seemed ... Read More
The best part of this cruise was the service. We felt very well taken care of from the minute we got to Bayonne. The staff was friendly and very helpful. We booked a Concierge Class room since 3 of us were traveling together and it seemed the best value for the money. Concierge Class comes with priority check in so there were no lines, We were on the ship within 20 minutes of arriving at the port. We found a space on Deck 10 to chill out and our room was ready by 2 p.m. Our baggage arrived at our room around 4 p.m.What stood out for me was the service. It was excellent. The staff could not have been nicer or more accommodating. One person in our party was an older family member who is a bit high maintenance and the staff couldn't have been better with her. Our Concierge Class room was enough space for the 3 of us and both the pull out couch and bed were super comfortable. I highly recommend a balcony room. The balcony is a great place to read in the morning or chill out with a glass of wine in the afternoon. Concierge Class comes with a bottle of champagne the first day and snacks delivered to the room every afternoon. I didn't think the snack delivery was worth it. There was adequate storage for all our clothes and make up (with 3 women traveling together that is a lot!).The ship was clean and well maintained and I am fussy about that. The common areas were tasteful and not tacky. The Summit is not a mega cruise ship. It is on the smaller size but has most of the bells and whistles found on bigger ships. I liked that it was on the small side. It was easy to navigate and find my travel companions when we weren't together. The thalassotherapy pool in the Solarium is a must. The fitness center was good with enough equipment even on busier days. Other highlights included the bar on the back of Deck 10 (a nice place to grab a drink and some snacks in the afternoon) and the Martini Bar on Deck 4. The Martini Bar was definitely the happening place each night. I also recommend the cookies and desserts (or morning pastry) at El Bacio on Deck 5. There is an up charge for coffee drinks but not the pastry. Another can't miss are the cheeseburgers at the poolside grill. I read another review and the person raved about them. I thought to myself, "it's cheeseburger, what's the big deal?" Well, they are very good. And you can get bacon, carmelized onions, mushrooms, whatever you want on them.Overall, the food was good. Not great but very good in most cases. When eating in the main dining room, it seemed that the best choice each night was the Chef's recommendation. We ate at both specialty restaurants and enjoyed them both. Q Sine more so than Normandie. At Q Sine you order as many courses as you want, all small plates served family style. A nice way to eat a variety of foods and everything was delicious. I thought Normandie was very good, traditional, formal French food. I would have liked another specialty restaurant option. The free ice cream in the Oceanview Cafe is very good as is the gelato on Deck 5 (up charge though).We caught 2 shows. One was a Hollywood tribute. It was good and kitschy and the other was a cabaret singer who used to be on Broadway. She was not our favorite. We also went to a Dancing with the Stripes show which was a lot of fun. The decks do get crowded on days at sea but we didn't have trouble finding deck chairs. Also, the atmosphere by the pools was nice. Not overly loud with no crazy activities (i.e. no hairy chest contests). If you are looking for a big party boat, this is not the cruise for you.Bermuda is beautiful although I found Horseshoe Bay Beach to be very crowded. I recommend walking as far to the left as possible where the beach is practically empty. I didn't get to spend as much time is Hamilton as I wanted, but from what I saw, it is a lovely city with neat shops and parks. Public transportation is easy to access at Kings Wharf. The ferry takes you to Hamilton and it is easy to take a bus to Horseshoe Bay Beach. Be forewarned, once the bus drops you off, it is a bit of a walk to the actual beach. There is a shuttle that will take you down the hill to the beach for $1 and back up the hill for $2. It was worth it since we were traveling with an older person.Overall, I really love Celebrity. I only cruised once before on another cruise line that begins with a C and it was miserable (the people, the food, the atmosphere). I would definitely cruise on Celebrity again. Read Less
Sail Date: December 2012
We have cruised annually in recent years with our teenage children and this time and on Celebrity due to the suitability of the departure from Bayonne at the time of year we were travelling to the USA from Australia. Getting to the port ... Read More
We have cruised annually in recent years with our teenage children and this time and on Celebrity due to the suitability of the departure from Bayonne at the time of year we were travelling to the USA from Australia. Getting to the port of Bayonne from Chelsea Manhattan was a quite a challenge with no Manhattan cabs wanting to take us. Ended up getting the Path Train to New Jersey, and then the light rail from Jersey City to a stop near the port and then managed to flag a cab. A fair bot of stress but got there in the end. The ques to Board the ship was the longest in our cruising history but were on the ship in maybe an hour. Well boarding the ship we said wow, being only a few months old the ship was in A1 condition. We normally get the older ships travelling out of Sydney so this was quite a change. We had 2 balcony cabins one for our 3 teens and one for my wife and I. The balcony railing opened so we were able to access our kids cabin. The cabins were suitable with no complaints, probably a little tight in some areas. Travelling with the teens we ate in the main dining room each night, we had wonderful service from our waiters and drink steward. The food quality was good, and had good reports from others dining in the specialty restaurants. Had to use the ships hospital for an injury incurred during and on board activity and again the doctors and service received was A1. Enjoyed the breakfasts on the balcony was being incapacitated. We organised our own shore tours for the majority, but we booked a catamaran snorkeling cruise in St Johns through the ship and had a fantastic time. The buffet when we had lunch or a late afternoon sushi seemed to be better than other cruise ships we had attended. The entertainment was so so but comparable with others although some entertainers were great. Enjoyed the Caribbean and Celebrity and will be returning to both. Read Less
Sail Date: October 2012
Celebrity Summit: 06 October 2012, 14-Night Canada (Overnight Quebec, City) and New England Cruise Round-trip Bayonne, NJ. Ocean View Cabin 2150 Category 8 Deck 2 mid-ships - Starboard side. Just like our last five sailing on ... Read More
Celebrity Summit: 06 October 2012, 14-Night Canada (Overnight Quebec, City) and New England Cruise Round-trip Bayonne, NJ. Ocean View Cabin 2150 Category 8 Deck 2 mid-ships - Starboard side. Just like our last five sailing on Celebrity ships, this 6th cruise proved that it always keeps getting better and better. We continue to believe that this is a direct result of superior leadership on the part of the Senior Staff - From the Captain to the Head Waiters. The crew and staff have made our third sailing on the Summit, within the last 13 months, another trip to remember. We continue to be treated like "Celebrities" by everyone. That is why we continue to select Celebrity as our first choice in cruise lines We booked this cruise just 15 days before the sail date and this time we traveled alone. Linda and I celebrated our 46th anniversary this past March and every cruise is special and everyday we have together is a gift from God. In 2010 Linda endured 9 months of crippling chemotherapy treatments and with God's mercy she has been given a second chance. For both of us, we love spending our time cruising and making every moment count. It is from this perspective that we have developed grateful hearts and, you will discover by reading this review that, we no longer focus or complain about the "small stuff". Cruising had in effect become our "time share" at sea. At the conclusion of this sailing we now have a total of 252 days onboard cruise ships. Many of our sailings have been on Royal Caribbean Ships (13 cruises / 118 cruise credits) for a total of 112 days onboard. Royal Caribbean had been our preferred cruise line. This was our 27th cruise and our last 6 have all been on Celebrity including this sailing with a total of 73 days. Due to our Diamond status with Royal Caribbean we previously enjoyed Elite Privileges on Celebrity. Now we have legitimately achieved Elite status with this last cruise. FYI: We purchased two "Open Passage" Booking Numbers on our last cruise and applied one of them to this sailing, which gave us $300.00 Shipboard Credit. This program really works and over the years has given us almost $1,500.00 in onboard credit for our Royal Caribbean and Celebrity cruises. Note: You will find that this review is similar to those previously submitted. This is due to the consistency of services received. I have been accused in the past of working from the cruise lines because of my reviews. Rest assured I do not. Linda and I enjoy taking time to get to know the crew and staff. Some will even comment that we must have been on a different ship because their experience was not like ours. In life, my position is that the cup is always half-full and if there is criticism it will be as a result of something serious. You will not find whining in this review. We will offer some suggestions for their consideration. This review will focus more on individual crew members. We have come to the realization that the quality of any cruise is a direct result of those delivering the services. As a result we feel compelled to provide individual compliments and commendations. Celebrity Cruise Line, the Summit's Captain and the Crew's pleasure and number one priority was to make sure our cruise experience was unforgettable and was just as amazing as our previous sailings on Celebrity Ships. Again they achieved their mission by delivering excellent service beyond our expectation. As before, they again made us feel like "CELEBRITIES". We are appreciative of the services and sacrifices provided by the crew and staff. A grateful heart is the father of all virtues. A wise man taught me to be content no matter what my circumstances are. HERE WE GO! Drive to the cruise port: We are from north-central Pennsylvania and we departed home on Saturday morning at 0330 for the 175 mile drive to Pompton Plains, NJ where we were going to leave our car. Along the way we stopped for breakfast and at 0600 we opened the Cracker Barrel off I-80 at NJ exit 31. We left our car at a good friend's home and he took us the remaining 28 miles to the port. It is great to have friends who go out of their way to help and even refuse to take anything for their time and expense. His 30 plus years in the fire service, retiring as a Battalion Fire Chief (who also spent time at Ground Zero on 911) was a reflection of his servant's heart. We did leave something in his cup holder to take care of tolls and gas. Luggage drop off: We arrived at the pier at around 0845. Dropped off our luggage, tipped the bag handlers $5.00 for our 2 checked bags, and said goodbye to our friend. Note: Since we booked so late, and we were initially GTY, we could not order luggage tags. We had plenty of ID's attached to our bags, but the handler attached and labeled the appropriate tags to our bags. We did receive our cabin assignment several days before sailing which was actually an upgrade of 1 category. Parking: If we would have had to park at the terminal the $19.00 per day fee would have totaled $266.00 ("YIKES") for the 14 days. Terminal/boarding processing: We were allowed in the terminal right away. This entrance is only a few yards from the luggage drop off. We showed our passports and boarding passes. Our carry-on luggage was x-rayed. Next, we each had to fill out and sign a form indicating that we were not ill or recently ill. Good thing they did not ask us about our mental state. We were then directed to the main seating area to wait for the process to start. We were the third couple in the terminal and were given boarding cards with the "#16" on it and it was supposed to be based on our arrival order. More on this later. While waiting we were given a Security Guide" to review while we waited. We were also given an "Early Edition" of "Celebrity Today". We read both to help pass the time We had to wait only a short time and at 0945 they started the processing. We were directed to a line for Select and Elites. We submitted our boarding pass, passports, "we-are-not-sick" forms, and credit card. We were welcomed by a very friendly staff and given our SeaPass cards. We were directed to another area for the photo ID part of the process and finally we had our welcome aboard photo taken by the ships photography staff which were very friendly. We always buy this photo. They usually have an area set up for ELITE to wait but we were instructed that this was not being used. So we waited our turn. At 1100 they started boarding handicapped individuals and started calling numbers starting with, you guessed it, no.1. There seemed to be about a dozen in the first few numbers called. Then the groups became smaller and at 1110 our no. 16 was called. This turned out to be a pretty large group. We had inquired early on why the change and they did not provide an explanation. This was the only snag in the boarding process and it is based on our past 11 embarkations at Cape Liberty. During those embarkations we would be directed to a seating area for Elite and Diamond members. We would then be called first right after those who need special assistance. I know this sounds like whining. It was just not expected. Next time we will know what to expect. Welcome aboard: The gangway led to deck 1 mid-ship. There were glasses of champagne, mimosas, and juice there for the taking, or not! We were directed to the elevators which were manned by crew members to make sure you went to deck 10 for lunch as the cabins were not yet ready. Public areas on decks 3, 4 and 5 were open for exploration too. Since our cabins would not be ready until 1330 hours we headed immediately to the Ocean View Cafe. We were one of the first ones there. On the way in we met Bernard who was offering hand sanitizer. We accepted. An old Navy Corpsman friend of mine said that if you want to stay healthy and maintain unit integrity make sure to wash your hands before eating. We then found a table and had a light lunch. This was our 1st meal on the Summit and by the time we disembarked we had a total 42 meals, not including snacks. We had a light lunch of incredible "Fish and Chips" from the small serving station on the port side aft. This is a neat place so make sure to check it daily for special menu items. We left deck 10 to make room for others and went to deck 3 mid-ships. We found a good place with a view to sit and wait till the cabins were ready. They made the announcement a little after 1300 and we were off to our cabin, which was just one deck down and right off the stairway. We needed to stow our two carry-ons, backpack, and tote bag. Cabin 2150 - Ocean View Category 8 (170 Square Feet) Our cabin was an Ocean View Category 8 #2150 starboard side mid-ships and proved to be a great location. It was close to the Normandie on deck 3 which was the location of the morning Captain's Club. It was also within a few feet of the stairway and elevators and it was also close to the lobby area. We posted our door sign that includes our photo and a list of past cruises. We also placed some decorations on it. This always helps us find our room too. Our stateroom attendant Alfredo (refer to his commendation under staff comments) showed up almost immediately. He provided us with a warm greeting and gave us the normal orientation. This was made easy as he saw on our sign and realized that we have been frequents guests on the Summit. One important piece of information involved our route to our life boat muster station and for us it was the Casino on deck 4. We showed him a small magnetic sign that we would place on the outside of the door whenever we were out of the room. That way he would know that we were gone and could make up our room. Note: On Royal Caribbean they have little cards to put into the door key-card slot to indicate that when you were out of the room and to "make up the room" or one for "do not disturb". Since Celebrity does not do this we created the door magnet system to help the attendant. They have their own secret simple method of telling if you have opened your door. I will keep their method confidential. We stored our carry-on items and hung our vanilla tree car air freshener for a smell of home. We use a new one every three days and it gives a sweet welcome every time we enter the room. We found an envelope that contained a card with information about our dining assignment with the location, time, and table number - late seating 8:30 PM table 301. We requested through our travel agent and also emailed the Summit with our table request that made an appeal for a large table near a window on the lower level of the Cosmopolitan Restaurant. With our table number in hand we headed to deck 4 to find our table. The dining room was not open so we went to the Rendez-Vous Lounge deck 4. There the Assistant Maitre'd Erdal was taking dining change requests. His assistant produced the table seating chart and showed us our table location. It was portside aft near a window in a quiet corner. We could not have been happier with the results. Thanks again Summit for honoring our request. Back to the room and soon our 2 large suitcases arrived. This is always a relief. Fourteen days in the same clothes and wearing sneakers on formal night would not be pretty. It only takes 15 minutes to unpack and organize as we are on auto-pilot for this task. Since we had been up since 0200 hours it was time for Linda to take a short nap while I unpacked and stowed our gear. The cabin had good storage space. It was easy to organize our clothes and supplies for the next 14 days. Just inside the cabin door was a 2 door closet that was about 5 feet wide and was used for long hanging clothes, shoes and a top shelf for additional storage. There are also 2 fold down bars on a lower part of the closed to hang shirts and shorter items. Also hanging in this closet we found 2 nice white Celebrity waffle robes. Next to that was another closet that contained a top shelf for the life vests, the safe and 5 drawers on the bottom. Also located in one of the drawers was a hair dryer. In the corner at the end of the closet area was an angled area that contained a top shelf, a TV with a remote, information directory and below was a small refrigerator that contained a good variety of "pay-for" drinks and snacks. Next to that was a king sized bed with rounded corners at the bottom. This makes it easier to navigate. On each side of the bed there was a night stand each with a light and one had the phone located there. At the far end to the left was a dresser/desk that had a small drawer on each side, a chair, and a waste can. On the desk was our copy of Celebrity Today that contained "In the Spotlight" that provided photos and background information about the senior staff. On the back was useful information concerning everything from Alcohol use to the youth evacuation plan (YEP).Also inside was the "Shore Excursions Booking Form" that provided much of what you needed to know about this sailing. The back page of "Celebrity Today" can be easily detached and taken with you. It contains a list of events and times. We use a highlighter to mark thing we want to do. On the desk we also found our Captain's Club coupons, schedule and guide. There were also 2 electrical outlets. There was a stainless steel/chrome tray with glasses and a filled ice bucket. To the right there was a wide chair and a small round glass table. And in the middle was a beautiful large window. The wall (bulkhead) at the foot of the bed had full length mirrors for that "final check". Fly up? The bathroom or HEAD was better and bigger than on most ships. It also had plenty of space to store items above and below. There was a hide-away trash holder, tissue dispenser, doors that had shelves and above counter storage of 2 shelves and 2 glass holders for personal items. The shower was extra large with the standard removable nozzle. The shower curtain was cloth and there was a corner held to hold soap and shampoo. The water was always hot and we never ran out. Towels and wash cloths were plentiful. The soap, conditioner, and shampoo were specially made for Celebrity. There was also a container with cotton balls and Q-tips. There is also a nightlight in the bathroom. This was great. The cabin was always spotless and we never wanted for anything. There was some slight wear due to the ships age but it was nothing to complain about. We were provided us with fresh fruit every day along with plates, napkins, and silverware. Thanks Alfredo. While waiting for the lifeboat drill we watch from our window the buses unload and people board. We then made our calls home to say our "good-byes". LIFEBOAT DRILL We headed to the Casino around 1515 hrs for the lifeboat drill. As with our last sailings on the Celebrity we did not need to take or wear our life preservers. Once we mustered in we were shown the proper donning of the vests. The drill was quick, smooth and painless and we also had the save the waves lecture - don't throw anything overboard, especially any of those annoying fellow passengers. TIPPING: We used the onboard system where $11.50 was added each day to our SeaPass account for each of us. This totaled $322.00 for both of us for the 14 day cruise. Well worth the service we received. We also spent another $170.00 for pre-tips and additional $152.00 for individual tipping. Our total onboard tips were $644.00. Most of the extra tips went to those normally receiving tips while others were given gratuities for personal services rendered. We usually pre-tip the Cabin attendant, Head Waiter, Waiter and Assistant Waiter provided they are delivering expected service (they always have). For this trip the pre-tip was about 25% per person of the normal tip and it was in addition to the standard daily tipping. As an example: The per/day per person tip for the waiter is $3.65 or $51.10 for this 14 day cruise. We gave the waiter $50.00 on day 2 and this was in addition to the $51.10 he would receive at the end of the cruise for each of us. In other words the total given to the waiter for both Linda and I totaled $152.20. Linda and I both continue to feel blessed and it is our personal mission to share our blessings. To those whom much is given, much is expected. We used $38.00 worth of $1.00 gold (looking) coins and $94.00 worth of $2.00 bills as an expression of appreciation for those providing additional service. SEA DAYS & PORTS OF CALL: FYI: I cannot usually go into great detail for the ports of call as we are boring tourists. We usually just walk around the towns' small shops buying a small souvenir if it is a port that we have never been to. In that case it is a small item with the location's name on it to display on our shelf. Not sure why we spend the money since no one looks at them anyway. Also this was our fourth trip cruising to New England and Canada, once in 2007, 2008 and again in 2011. Two were on the Explorer of the Seas and now two on the Summit. We mainly took this cruise to spend time on board and to enjoy the shows. Day 1: Embarkation and Sea Day We simply spent the time getting settled in, attended the lifeboat drill, dressed for dinner, attended the 7 PM Celebrity Showtime Opening night welcome in the Celebrity Theater on deck 4, a stop at the Rendez-Vous Lounge and caught a slow dance with great sounds by the "Rythmix Dance Quartet. Then it was off to dinner where we met our great table mates Tom and Miriam from England and Pat and Joan from the mid-west. It was a table for 8 but they were empty the first night. Rod would join us the next night and Steve on the 3rd night. Day 2: Sea Day Started off the day at the Captain's Club breakfast area and here we met with the Captain's Club Host Lionel and also got a chance to meet several of the wait staff. Mostly we simply enjoyed a relaxing day at sea. At 6:45 PM we attended the Captain's Gala Toast & the terrific Celebrity Showtime "Stars in their Eyes". We have seen it before but still worth seeing again. We then made our routine stop at the Rendez-Vous Lounge and got in a few more slow dances with the "Rythmix Dance Quartet followed at 8:15 by the talented "Aqua-Fellas Acappella Quartet". It was also the first formal night and dinner was incredible. Day 3: Bar Harbor, Maine This was our first stop and we were tendered. This was our 4th visit to this port and the last time we were here the fog was so thick they used a whale watching boat for the ride to the pier. We waited awhile for the line to go down and did not use the "Priority Tender Tickets". We gave them to an older couple at our table to use. It was a smooth ride and once in town it was warm and sunny. We walked the town and had an old fashioned Cherry-Coke at the West Side Drug Store before returning to the pier for the tender ride back. The show that night was Comedian Fred Klett who we have seen before but again worth watching again. Same routine following with a dance or two then dinner. Day 4: Halifax, Nova Scotia On this our 2nd stop we walked to the market place and bought some nuts to take home. This was our 4th time here. On our first visit we did the Peggy's Cove and harbor Lobster Shack tour we booked with Jonathan Duru. The next time we spent most of the day in the Maritime museum and the ship Arcadia. The last time we just walked around the Market Place. Told you we were dull tourists. We took in the show this night was an amazing juggling act by "Playing by Air". The band tonight at the Rendez-Vous Lounge was "Fusion Party Band". A bit too fast for us slow dancers. So we just listened. Then as predicted it was off to dinner. Day 5: Sydney, Nova Scotia We were tendered at this port and it was our third visit to this beautiful historic town. The weather was perfect. The terminal offers free WIFI but could not get on as it was too busy. We walked into town and stopped at Governor's Pub and Eatery which was within 3 blocks of the terminal. They have great music on the second floor bar area. This Irish Pub is a must stop. Make sure you try the Poutine for only $4.99. This is a large dish of great French fries covered in gravy and melting cheese. Tonight's show was pianist Brooks Aehron who made the ivorys dance. The Rythmix were back and so were a few slow dances. Dinner was amazing as usual. Day 6: Sea Day (Charlottetown, Prince Edward Island - Cancelled) This was to be our 4th stop but was cancelled due to high winds so we headed to Quebec City and we were able to out run the bad weather thanks to great thinking on the part of the Captain. We have been her 3 times and did not mind the change. Tonight's show was "Sirens" and this was the 3rd time we have seen it and it still is worth watching again. Followed by dancing to the sounds of Rythmix and and listening to the Aqua-fellas at the Rendez-Vous and dinner. Later the Senior officers hosted a dance contest with a fellow passenger at the Revelations Lounge on deck 11 and we have always enjoyed these. However on this trip we passed and went to bed early. Having late seating made it difficult to get a seat as this is always a jammed packed event. Days 7, 8 and 9: Quebec City, Quebec (Arrived a full day early) Day 7 was supposed to be a sea day and the second formal night. Due to being in port the formal night was cancelled. On this our 4th stop, which was originally to be only a one overnighter, was now extended to give us 3 days and 2 nights in Quebec City. What a gift. This was our 3rd visit and on the first time here we walked the town, hotel, and fort. The last stop we just ventured into town staying on the lower level. On this trip on the first 2 days we would venture into town and we would walk to the top where the Le Chateau Frontenac Hotel and Boardwalk. We needed the exercise to burn those calories and the almost 200 steps to get there helped. Bistro on Five: During day 7, our first day in Quebec City, we decided to try the Bistro for the first time. There were only 2 other couple there when we arrived around 2:00PM as most were ashore. We were met by Gusti Yudha Anggara who showed us the ropes. He was amazing in helping us decide what to try. Luis Sandoval also took great care of us there too. The crepes were incredible so much so that three days later we returned with our table gang of 6 for a repeat this time Luther Zabayle took good care of us. Day 7 we watched the movie Iron Lady in Conference room 3 and this meant we did not go to the show or the lounge for a pre-dinner dance. We really miss the old theater on the Summit. It was removed and a conference room took its place. The old theater had large comfortable tiered seating and resembled a small modern theater. The conference room set up makes it hard to see the screen. We were saddened to see this change after she was "Solsticized". FYI: Guitarist Nestor Santurio played at the Rendez-Vous and the Show was a variety type presentation on day 7. Day 8 they showed the movie "War Horse" in the Celebrity Theater on the big screen and it was HQ. The show was the Aqua-fellas and Nestor in the Revelations deck 11. Day 9 we watched another movie at 10 AM in conference room 3. The show this night was comedian Michele Balan and was good for a laugh. The Rythmix and Aqua-Fellas were back in the Rendez-Vous. Day 10: Sea Day We started off the day as we usually do on a sea day. Told you we were boring. The show this night was vocalist Jack Walker and he was great. Fusion was back at the Rendez-Vous. No dance this night. Day 11: Gaspe, Canada Tendered at this port which was our 5th stop. This time we used our priority tender tickets to go ashore. This was our first time here so we needed to buy that trinket, which turned out to be a drink coaster with the town's lighthouse on it. Once off the tender there is a small building to get information and a cup of coffee. We bought the ticket for the hop-on hop-off bus for $5.00 and rode the short distance into town .Normally we would have walked but there was a steady rain. The village looked like something out of a postcard from Alaska. Beautiful, clean, and friendly was the best way to describe this hidden treasure. Tonight's show was illusionist Ryan Joyce and it was the best show of the cruise. It was a bit spooky to see a floating table on the stage of a moving cruise ship. He was absolutely amazing. He used the audience in his act too and this made it even more enjoyable. Rythmix and Aqua-Fellas were back at the Rendez-Vous so another night to slow dance. Days 12: Sea Day Today was the same routine as before, with the exception that this afternoon they had the Captain's Club Celebration in Revelations. We were greeted at the door by the Captain and other senior officers. This is a great event with sliced prime rib and plenty of crepes and sushi not to mention plenty of free libations. This was also our second and last formal night. We were invited to the captain's table as the guests of the Staff Captain Filippos. We were treated again like celebrities. We are not sure why we were blessed by this opportunity but we are grateful to those who created another night to remember. We skipped the show tonight due to the dinner with the Captain. It was iHollywood and another great show that we have seen before. Since our dinner was early seating we decided that after dinner we would head to our table (301) and join our friends for another round of Oysters Rockefeller which were out of this world. Then it was time a stroll around the ship before turning in. Day 13: Portland, Maine This was our 6th and last port-of-call. This was our third time here and since we have been to the Portland Lighthouse we decided this time we would just walk off some of the great meals we were accumulating. This was our first US stop after leaving Canada and we had to clear immigration and this took awhile. It is understandable and expected. This also eliminated the need to clear immigration in Bayonne too. Day 14: Sea Day On this last full day there was a grand brunch in the Cosmopolitan Restaurant from 10:00 to 1:00 that was incredible. Roast pork, shrimp, eggs to order, too many items to remember or mention. This event is not to be missed. therwise is was a day to simply relax, read a few chapters, take a nap - or two, and started the packing ritual to get ready to go home. The show that night started out with the Cruise Director Caissie with a couple power solos. What an amazing voice. Day 15: Bayonne, NJ - Debarkation On this last sad day we were up early, had our last meal in the Ocean View Cafe, then we went to wait in the Normandie Restaurant for our number to be called. We were Green 3 and would be the third group called after the self-assists were completed. We were scheduled to be in port by 0700 but due to heavy fog we were delayed almost 90 minutes. We had beverages and snacks while we waited and we were called around 9:10 AM and onto the bus ride to the terminal where we easily found our 2 bags. Customs was a breeze and our ride arrived a short time later. We were home by 2:10 that same afternoon with a trunk full of wonderful memories. That is why this review is a bit wordy. It helps keep the memories alive. CREW AND STAFF COMMENDATIONS Below are individual compliments about many of those who have met the mission. I may have misspelled several names since some of my notes were hard to decipher. I am sure I missed some too. We never experienced a bad moment due to a member of the crew or staff. They all went out of their way to help make this another memorable cruise. Captain Panagiotis Mantzavinos: Captain Mantzavinos proved to be a competent and skilled Master of the Vessel. He was the Captain during our 9-11-11 sailing and just like that last time he kept us safe and out of the storm. He took time throughout the cruise to meet and greet passengers. He seemed to be everywhere and would always greet us with a warm and friendly smile. We enjoyed warm and wonderful short conversations with the Captain. He attended many events and he is a great Ambassador for Celebrity. We will always remember this cruise because of his kindness. It is specifically this type of treatment and attitude that will have us continue sailing on Celebrity. Staff Captain Filippos Adelfoulakos: Captain Filippos will always be remembered for his kindness extended to us as our host at the Captain's Table on the last formal night. He was friendly and put all of us at ease with his warm conversation. We will always remember this evening with fond memories. Hotel Director Ugo Vaccalluzzo: Ugo was the Hotel Director on our 5-20-12 sailing and just like on that cruise he has ensured we were treated like celebrities. His behind the scenes leadership is the reason we continue to receive outstanding service. What a terrific job he did in making sure all our needs were met. We could not have asked for better service. His personal attention to detail made sure of that. We will always remember this cruise because of his kindness. He was always accessible and his warm and friendly smile is another reason we will continue sailing on Celebrity. Captain's Club Host Lionel: As the Captain's Club Host he provided outstanding service and he personally made sure we were well taken care of. There were almost 500 guests taking advantage of Elite privileges. On the second day of the cruise we found in our room a rose he sent to Linda. He seemed to be everywhere. He could be found at the Captain's deck and warmly greet us in the evenings at the nightly socials in the Exclusive Lounge for Elite members. He always could be observed greeting and speaking with many of the guests. We believe he was also responsible for our invitations to the Captain's table on the last formal night. The deep personal friendship that was established during this cruise and the time talking with him were highlights of our day. The bouquet of flowers he sent to Linda was a pleasant surprise too. Celebrity always places their best in this position. It is superior service like this that will have us return to Celebrity. Guest Relations Manager Pearline Morgan: She was always warm and friendly and this is reflected shows in the commitment of her staff to deliver excellent service. Her leadership is another reason we will continue sailing on Celebrity. It is this type of personal touch that makes you feel like a "Celebrity". Guest Relations Officer - Juan Melmar Layson: He was always warm and friendly and helpful. This was our third sailing with Melmar. He is another reason we will continue sailing on Celebrity. It is this type of personal touch that makes you feel like a "Celebrity". Cruise Director Caissie Stafford: We loved Caissie. She was incredible and provided great entertainment. He was always warm and friendly and seemed to be everywhere. What a beautiful and powerful voice as she entertained us with a couple of songs on one of the last shows in the Celebrity Theater. She really made us feel like "Celebrities" by the way she treated everyone. Executive Chef Rene Rojas: My weight gain is proof of a job well done. He provided excellent food and service and he even visited the Captain's Table the night we were there. We had great food especially mouth watering rack of lamb. It was never cold. The only complaint was that there was too much food and I lacked self-discipline wanting to try everything. Maitre'd Mustafa: As our Maitre'd' Mustafa delivered outstanding service. He was on our last cruise in May too. We are appreciative of his excellent efforts and his leadership in taking good care of us. If we needed something special he took care of it. He was always greeting us with warm and friendly hugs even when we were in ports of call. We will remember his kindness and friendship for a very long time. It is service like this that will have us return to Celebrity. Assistant Maitre'd Erdal: We have had the honor of being with Erdal on our last 2 sailing. Once on the Summit last May and on the Silhouette last November. He too delivered outstanding service. We are also appreciative of his excellent efforts and his leadership in taking good care of us. His warm greetings were a welcomed sight each evening as we entered the Dining room. It is service like this that will have us return to Celebrity. Assistant Maitre'd Murat Dolas: We have had the honor of getting to know Murat on this cruise. He was in charge of the Ocean View Cafe and he too delivered outstanding service. We are appreciative of his excellent efforts and his leadership in taking good care of us. His warm greetings were a welcomed sight each morning and afternoon. It is service like this that will have us return to Celebrity. Waiter Abdullah Avci: We want to compliment once again the superior service provided by Abdullah. This is our third cruise on the Summit with Avci and he is another reason we keep returning. It started on the first cruise when he would extend an arm to help steady Linda as she would enter or leave the Ocean View Cafe or dining room. His outstanding "service oriented" attitude made him a "standout". We always sat in his assigned area in the Ocean View Cafe in the morning he would promptly make sure we had whatever we needed. His outstanding service was demonstrated by act of kindness that built lasting memories. When we first met him last September he would see Linda and I walking arm in arm to help steady her. This was due to her recovery still being a work in progress. Abdullah would immediately come over and offer his arm too on the opposite side. This soon became the anticipated highlight of our cruise. Meeting Abdullah and having him escort Linda to her table in the main dining room or the cafe. When we would leave he would provided this honored escort out to the lobby area. We have stayed in touch with him while he was on vacation and knew when he would return. At the end of this sailing he headed home for a short vacation before returning to the Summit later this year. It is memories and superior service like this that will have us return to Celebrity. Abdullah is to be commended for this personalized and priceless act of kindness. Stateroom Attendant Alfredo Dimaano: Upon arrival we entered one of the cleanest cabins we have experienced. It even smelled like fresh country air. He has kept our room spotless and the rose and fresh fruit has made us feel like celebrities. He was hard working and always warm and friendly. He would always go out of his way to see that our needs were met even though he had a lot of other cabins to take care of. He took care of a couple of small requests quickly. We will remember him for a long time to come and he proved to be another one of the best attendants we have ever had. He always made sure that if he saw us he would say hi and ask if we needed anything. At the end of this cruise he too was heading home on vacation to spend time with his family. We wish him a restful time off. Assistant Stateroom Attendant Kadek Kusuma: Kadek made sure we were well taken care of. He was always greeting us with a warm and friendly smile. He quickly helped us out with some small requests too. He had a great attitude and this continues to reflect the high quality of service that was consistent on the Summit. Waiter Savio (Table 301 Late seating): Savio provided superior service. He too was one of the best waiters we have ever had. He was fast, efficient, friendly, and helpful. He took excellent care of us during our 13 meals (we had one dinner at the Captain's Table) in the dining room. He worked hard to serve us and he made sure we were happy with our meals. He also assisted Linda with cutting here steak. It is waiters like Savio that will have us continue sailing on Celebrity. Assistant Waitress Jorge Arias (Table 301 Late seating): Jorge was our assistant waiter and he was also excellent in taking care of us. We really enjoyed having him at our table and he was warm and friendly and took care of everything we needed. He is another good reason we will continue sailing on Celebrity. Bar Server (Captain's Club - Evening) Norris Tyrell: Norris provided outstanding service in the Captain's Club lounge. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Bar Server (Captain's Club - Evening) Vijay R Naik: Vijay provided outstanding service in the Captain's Club lounge. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Bar Server (Captain's Club - Evening) Ricky: Ricky provided outstanding service in the Captain's Club lounge. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Chef De Rang (Captain's Club - Morning) Carlos Mosquera: Carlos provided outstanding service in the Captain's Club lounge in the morning. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Chef De Rang (Captain's Club - Morning) Francy Fermilien: Francy provided outstanding service in the Captain's Club lounge in the morning. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Chef De Rang (Captain's Club - Morning) David Hernandez: David provided outstanding service in the Captain's Club lounge in the morning. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Chef De Rang (Captain's Club - Morning) Gede Sugiarta: Gede provided outstanding service in the Captain's Club lounge in the morning. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Bar Server (Captain's Club - Morning) Roderick: Roderick provided outstanding service in the Captain's Club lounge in the morning. He took excellent care of us. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Housekeeping Vijay R. Naik: Vijay provided outstanding service in the evenings manning the men's room near the mid-ships atrium on deck 4. This is a thankless job handing out clean hand towels but he did it with a smile. His warm and friendly smile demonstrated a true servant's heart. He also worked in the Captain's Club in the evening. He is another reason we will continue to cruise Celebrity. Sommelier Allan Orellanida: We will remember him for his kindness. He was also very professional. We loved his visits to our table and he is another reason we will continue to cruise Celebrity. Greeter Ocean View Cafe Mike: Mike provided excellent when greeting us in the morning with his hand sanitizer. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Greeter Ocean View Cafe Bernard: Bernard provided excellent when greeting us in the morning with his hand sanitizer. His warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Waitress Anna: Anna was initially as our Assistant waitress during our first 2 days. She did and excellent job and was always warm, friendly and efficient. Waiter Pedro Valencia: Pedro Valiencia did a great job and provided great service while we are in the Ocean View Cafe. We were also with Pedro on the Mercury during 2 sailings. He was always warm and friendly and he is one of the reasons we will continue sailing on Celebrity. Waiter Arnel Mendoza: Arnel did a great job and providing hot coco at the terminal in Halifax. He was greeted us with a warm and friendly smile. It is this type of service and attitude why we continue sailing on Celebrity. Snack Attendant Gusti Yudha Anggara (Bistro on five): Gusti provided excellent service during our visits to this great hidden gem. Snack Attendant Luis Sandoval (Bistro on five): Luis provided excellent service during our first visits to this great hidden gem. Culinary Tour Guide Luther Zabayle (Bistro on five): Luther provided excellent service during our second visit to this great hidden gem. Cook Marshall: Marshall provided great service preparing poached egg specialties. He took excellent care of us. He was always patient with special requests and his warm and friendly smile always made us feel at home. He is another reason we will continue to cruise Celebrity. Future Cruise Department: They were outstanding. They were always helpful and friendly. We attended a presentation on the "Open Passage" program and they did a great job and they were able to answer every question. They are great ambassadors for Celebrity. Photo Staff They were very helpful in developing about 40 snapshots we took of crewmembers for only $0.32 each and after we used an Elite discount coupon. We give these photos back to the crew with a thank you note on the back. We normally have to locate a CVS at one of the ports to get them developed, but no more. We had a photo op with a white background and heart-shaped chair. I thought it might not turn out but Wow! They did a fantastic job and we ended up purchasing this photo. TO ALL THE REST WHOSE NAMES WE FORGOT: We regret if we failed to get their names so please accept this as our thanks for all those who worked behind the scenes for taking such good care of us. FOOD REVIEW: I will let any criticism in this area up to real experts. I am easy to please and, except for the rare dislike of a type of seasoning, I enjoy most foods. I will mention some things that were noteworthy though. About the food? While onboard we were never been disappointed by the meals. Just eat MRE's (Military Rations) for awhile in the desert in the middle-east and you will never complain again. Or at least you shouldn't. I only gained about 2 pounds on this sailing. We try and walk and use the stairs helps burn it off. Worth noting: In the Ocean View Cafe they have Great Belgian Waffles, bread pudding, made to order sandwiches, Superior Angus burgers at the pool grill, fish and chips on selected days, fried, eggs benedict, sticky buns, sorbet, and good coffee. Captain's Club Reception: One afternoon they had a special treat in the Revelations Lounge for Captain's Club Members that included drinks and plenty of special food like Sushi, Bananas flambE, roast beef to mention a few. There was also entertainment. This was well done. Officer's Reception: One afternoon they had a special reception for Select and Elite members in The Revelations Lounge. This gave us an opportunity to spend time with the Officers. This too was well done. Elegant Tea: What a neat experience. It should not be missed. Great scones with jam and whipped cream. STAYING CONNECTED AT SEA We used the internet service and it was great to stay connected. About every third day we would log on, update our Facebook page with a situation report and then we checked our email for anything important from the family. We spent an average of 9 to 14 minutes per day. The cost was $0.55 per minute if you bought the 90 minute package. We were fortunate that Captain's Club Elite members were given coupons for 90 minutes of free internet time. Since we are both Elite we had a total of 3 hours of free time but we only used one coupon for 90 minutes. This is an excellent benefit. Not bad! This saved us almost $50.00. This is another good reason to cruise Celebrity and to make Elite as soon as you can. We place our cell phone on "home only" mode to eliminate the mistake of getting nailed for an international call. We have the international feature turned on in the event we needed to make any calls. In order to use it we simply would turn off the home only feature. Laundry Service: We used the coupons provided to Elite Members of the Captain's Club. We were given 2 (1 each) for 30 pieces of laundry. We used two coupons on this cruise and it saved us over $100.00. Be advised that they cannot be used the last 3 days of the cruise. We also had the coupons for dry cleaning. These saved us a lot. We had 2 more coupons that would have allowed us to send a bag of clothes for wash, dry and fold for $20.00 a bag. There also were other coupons for having 2 items pressed and dry cleaned. We were extremely pleased with the service. The pants and shirts came neatly folded. On the Mercury they came back pressed and on hangers. I even think the underwear was pressed. At least they looked that way. This was the 6th cruise where we returned home with more clean clothes than dirty. This also allows us to pack less. Thanks laundry staff for another great job. Captain's Club Benefits (Elite): Celebrity has made a very important and positive decision to improve benefits to loyal members (even by proxy - Diamond Members on Royal Caribbean). These changes and enhancements have been an important factor for us as we choose our next cruise. It already worked. You can go online and check out the benefits for Select and Elite members. They are a powerful recruitment tool and this was smart decision making on the part of Celebrity's management. We estimate that the Captain's Club Benefits on this cruise alone were valued at almost $600.00. The Senior Officer's Cocktail Parties and the Captain's Club Celebrations are not just a "grip and grin" (smile and a handshake). They were excellent events. Debark We had filled out questionnaires during the cruise relative to our end of cruise traveling plans. This allowed us to get the same debarkation as those traveling with us. We had to give up our priority debarkation lounge and time. Processing started on time for those getting off early. We were scheduled to get off at 9:00 AM and our waiting area was in the Rendezvous Lounge. We were off by 9:35AM. Customs and Immigration was a breeze. No body cavity searches on this port entry. We found our luggage without any problems thanks to those orange bands. There was plenty of space in the rows to easily move them. TRIP HOME We were home around 2:15 PM without incident. Traffic was light and we made it in 3 hours and 40 minutes with one stop. PCD Syndrome (Post-Cruise Depression Syndrome) We purchased, while onboard, an OPEN PASSAGE booking for $100.00 on a Celebrity cruise. We have used these in the past and in fact they provide greater benefits on a 14 day or longer cruise than Shareholder Benefits. We used one to book this cruise for $300.00 Shipboard credit and we now have 2 to use for a future cruise. We can also use this same benefit on 2 other cabins for friends and family who will receive the same SBC. Finally: Well, that about wraps it up. I am sure I have forgotten many events that we enjoyed. This was another terrific cruise and we were blessed that nothing went wrong and that our families were kept safe while we were gone. As always we want to give a final compliment to the crew and staff. Well done faithful servants. May you have fair winds and following seas? Linda and Gary Read Less
Sail Date: September 2012
Embarkation very smooth in Bayonne and we were eating lunch within the hour. The only cons for us...OceanView Cafe selections for dinner had very few selections. We had to wait 25 minutes for a piece of chicken to be grilled. Room ... Read More
Embarkation very smooth in Bayonne and we were eating lunch within the hour. The only cons for us...OceanView Cafe selections for dinner had very few selections. We had to wait 25 minutes for a piece of chicken to be grilled. Room Service for breakfast forgot to bring something (Equal, napkins, utensils) every morning. Evening Room Service took over an hour. Our cabin attendent kept apologizing...not sure why it was his fault. Disappointed that Celeb doesn't do their regular, great Meet and Mingle Party on a 6 day cruise...we really like starting a cruise with meeting our blogger friends. Pros...Great weather, very smooth sailing and ship was beautiful. Select Dining went very well for us with Sweetesh and Lan spoiling us with great service every night. Lobster and beef tenderloin were the best ever eaten on a cruise (16 cruises under our belts). Joseph kept us happy with servicing our cabin very well. Thanks for the pitcher of water filled all day...shhh, I won't tell anyone that Celeb stopped this service. Didn't miss a trivia game, and we won many times thanks to Karen and Mark on our team. Jennifer and Luis were great with the games. Muriel had fun trying to explain the questions with her Spanish accent...keep practicing sweet Muriel. Thanks Luis and Kirsty for the Dance Club...my DH taped it and my family wasn't surprised to see me having so much fun dancing. Bermuda was gorgeous...we really liked Snorkel Park. Celeb is still our favorite cruiseline. Hope to do the 14 day cruise to Canada next year. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise