1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Cruises Cruise Reviews

982 Celebrity Bayonne (Cape Liberty) Cruise Reviews

Just back from a 14 day cruise. I have sailed with Celebrity before so I knew what to expect. Stateroom attendant great. Blu restaurant service outstanding. Tuscany restaurant very good n- food and service. Skip Sushi on 5. Eat at ... Read More
Just back from a 14 day cruise. I have sailed with Celebrity before so I knew what to expect. Stateroom attendant great. Blu restaurant service outstanding. Tuscany restaurant very good n- food and service. Skip Sushi on 5. Eat at Qsine at least once for experience. Buffet very good all-around. Entertainment mostly home runs; a couple of grand slams. Great cruise director. Most accessible and able captain of any cruise I have been on. He understands the business he is in and his staff/crew reflect his philosophy/worldview. Very nice ship - recently refurbished. Embarkation exceptionally good. Can't say there was anything that really stood out as exceptional, bc all was good. Maybe that the entertainment was much better than anticipated. My only complaint is they are chintzy on alcohol - and there is no good reason for that. Most drinks couldn't taste or feel any alcohol. And I know alcohol! Read Less
Sail Date October 2019
We flew from Heathrow into New York a day early and booked a limo online with Dial 7 to take us from our hotel to Port Liberty at Bayonne – the transfer was good, can’t say the same for Port Liberty where there were serious traffic ... Read More
We flew from Heathrow into New York a day early and booked a limo online with Dial 7 to take us from our hotel to Port Liberty at Bayonne – the transfer was good, can’t say the same for Port Liberty where there were serious traffic delays to actually get to the terminal, even at 11.30 in the morning. Celebrity have a separate ‘meet and greet’ for suite guests and, after a very short wait, we were escorted through security and onto the ship (very much like the Yacht Club on MSC)– and straight into our suite. Being able to access your room to drop hand luggage is a real bonus. The ship was revolutionised or ‘edged’ earlier in the year and the interior has certainly been refreshed. The decor is much better, gone is the dark wood, and the whole impression is much lighter and more contemporary. As suite guests we were able to benefit from the refurbished Retreat Lounge and the Retreat sundeck above the Sky Lounge. Some of the areas, like al Bachio, Blu and Luminae have not changed and there were other areas in our suite where the old finishes had not been upgraded. Our suite was kept in good condition and while we really don’t need a butler, he was very pleasant and did everything we asked of him – luckily, we had also managed to improve our suite via the Celebrity system of online bidding for an upgrade. We have never seen the Sky Lounge so well used in the early evening, perhaps there were a lot off frequent cruisers, but it did suggest that it might have been a mistake to remove it from the Edge class – it was the most common complaint from those who had been on Edge. Bar service was generally OK though some of the bar staff in the Retreat areas struggle to deal with anything but standard drinks. We also had difficulties with a couple of barmen who appeared to have a problem understanding that prosecco and champagne are not the same thing. The entertainment staff appreciated the demographic and put on a large number of trivias in the Sky Lounge which were all very well attended – and the progressive trivia was a good idea to keep people coming back – name checks for Rhuss and Kyle who kept the enthusiasm going. There was a good range of music, both to listen to and dance to, and the theatre entertainment was fine (and well-attended) – and we thought the French duo in Quebec, Bande Artistique, outstanding. We did some Celebrity shore excursions in Boston, Quebec, and Sydney but the best was the Peggy’s Cove and Titanic graveyard tour in Halifax. The itinerary was affected by bad weather but Captain Matt dealt with it very well. The substitution of Saguenay for Bar Harbour was a bonus, and he avoided a very bad storm at the end by skipping Prince Edward Island and spending two days in Halifax while the storm passed through – our balcony furniture did suffer a bit though. The best thing was that he kept everyone informed explaining exactly why he had made the decision he had. The officer presence on the ship was also excellent throughout the cruise,and the Captain even stood in the departure corridor on the way into the terminal to wish us a safe trip home, we have never seen that before. Some gripes, evening chic is pointless, the photographers were far too pushy and the waste of paper in printing and displaying the pictures is unacceptable today. And the Celebrity app is not fit for purpose, we had two ‘day 13’s and the menus on the app bore little resemblance to real life – this needs to be resolved. The other problem for us was Luminae, the suite restaurant. The décor was fine and, once we found the right waiter, so was the service - and Jennifer, the sommelier, was outstanding both in her attention and recommendations. The downside was the management and the food choice, there were less menu choices than either in the MDR or Blu and, although you can order off menu, and off the MDR menu (unlike our recent trip on Edge), it wasn’t made clear at the start – we also ate one night at Blu because we thought the choice in Luminae was so poor. Why can’t Luminae have a list of “always available” on the menu as they have in Blu and the MDR? As suite guests we were able to use the specialty restaurants at no cost. We found the food quality, presentation and service in Tuscan Grill particularly disappointing but we were happy to see Qsine still there in its original format rather than being changed to the ‘Little Chef’ (but we were told that it will be going shortly). Food choice and service were fine, not so the wine, the sommelier was clearly little more than a waiter and the wine choices available very poor. Overall, we had a great cruise, the fall foliage looked as it should, the entertainment was better than usual, and we met some very interesting and friendly people. Read Less
Sail Date October 2019
This was our sixth cruise with Celebrity but the first time on a Millennium class of ship. All our previous five cruises have been on the Solstice class. For embarkation the drive into Bayonne, NJ is not exactly the most inviting of ... Read More
This was our sixth cruise with Celebrity but the first time on a Millennium class of ship. All our previous five cruises have been on the Solstice class. For embarkation the drive into Bayonne, NJ is not exactly the most inviting of cruise terminal arrivals. We also had issues coming from our Manhattan hotel and not realising the majority of NYC yellow cabs would not cross the Hudson to go to NJ. So our hotel booked us a car. Traffic at Bayonne was queuing and slow and we waited about 30 minutes before our driver could drop us off. It wasn’t organised very well by the port authority. There was space to park but not being utilised by the port staff. But once into the terminal and onto the ship was very easy and quick. One of the best ever. Having previously uploaded our photos and getting Captain’s Club priority helped. We were on board by about 12.45pm. Going straight to your room door to pick up the cards is slick as well. This was also our first time in an Aqua room. We only booked it as a treat for our 40th wedding anniversary. Okay so we know for Concierge class you can go to the main dining room on arrival for lunch. But there is no explanation for Aqua guests, so checking with Guest Relations, yes you can go in the MDR. So we got there about 1.15pm to be told, sorry lunch closed at 1pm. So why didn’t Guest Relations say this and why did Celebrity in their e-mail tell us to embark between 1 and 1.30pm? So up to Oceanview cafe on Deck 10 and join the mad rush! The Oceanview cafe seating was generally good with additional stools and tables against the windows but when the weather is bad there is no overflow capacity outside by the Sunset bar, so everyone is inside! And it is cramped and can be difficult to find seating at the peak lunch time period. Our Aqua room was on Deck 11 at the aft. The staircase/lifts for Aft on Deck 11 is difficult to access from Deck 10 and you have to remember which side of the Oceanview Cafe to go, because one side of the Cafe is blocked off to the aft staircase, with the fire door permanently closed. We had to ask the crew twice for the first time, where our room was. The two doors to forward in both the corridors on Deck 11 had signs on them all the time saying use the door the other side on Deck 11, or go down to Deck 10. Why not put another set of outer doors in to create lobbies? Guess it was done to stop the door slamming for those guests in the end staterooms. The steps down at the door aft to 10 and the outside sunset bar/seating area were very steep. For our complimentary access to and from the Persian Garden Thermal Suite in a bathrobe, meant going down to Deck 9 and then back up to Deck 10, as no bathing costumes/bathrobes are not allowed in the Cafe on Deck 10! The location of our room on Deck 11 was very quiet though with no disturbance from above, or noise via the corridor. One of the quietest rooms we have ever had. As one who has spent 45 years in property design and construction I felt the new Aqua room layout was not great. Some examples; the bathroom door when opened by someone inside the bathroom, hits the open wardrobe door and also anyone standing in the room in the way of the bathroom door. We had to shout when coming out of the bathroom in case either of us were in the way by the wardrobe. And where have the coat hooks in the room gone? You can't hang wet coats in the wardrobe! The 4 hooks on the bathroom door were too close together. The bathroom is small. The shower cubicle is too narrow with the wall handle in an awkward place when showering and the shower head is not as good as Concierge on the Solstice class. No water adjustments on it. The shower cubicle is narrow with the glass screen and door. The length is okay. The one and half person wide sofa is not good for viewing the tv at an angle - the tv can’t swivel on the wall and projects out by the bed. A number of fellow passengers complained they had hit their shoulders/arms on the tv trying to squeeze through the gap between the end of the bed and the wall hung tv. It wasn’t a huge issue for us. The positioning of the left side light switches for the bedside lights is poor. You have to get out of bed to turn it off! The safe is also too small now in the free standing cabinet. You can hardly fit anything into it. Not even a small Android tablet. There is room in the cabinet beside for a larger safe so why not use the space? In my view the naval architects/designers have not thought all these things through thoroughly on the refurbishment. Our room was 1111. We will never ever have a room number like that again with all the butt/pocket phone calls we got from the crew; about 10 calls in the first 5 days - two of which woke us up, and one call was at 12.15am. All I could hear then was the crashing of kitchen utensils. We even had a call from another room/passenger (thinking we were guest relations and asking to turn the heating down in their room). Guest Relations response when we complained twice was not great. In the end I asked for the phone to be disconnected, and it was unplugged in the room. That could have been awkward if we needed it for a medical emergency etc but it did stop the pocket/butt calls. Some butt calls went to voicemail. You then have to listen to the entire voicemail message before you can delete it, by pressing 2. Why can’t you press 2 part way through the call? We were told that pocket/butt calls was also an issue for previous guests in this room. Celebrity really need to look at this issue for this room number and possibly on all of their ships? Perhaps this room number should be removed from all their ships? We generally felt the entertainment was geared too much for the American passengers and it didn’t reflect the other nationalities on board including; British, Canadian, Australian and New Zealanders. We have sailed with Rich Clesen the Cruise Director before on the Solstice to Alaska. He was generally good. The back up staff this time were very good though and Nacho (who is a cruise director in the making), Kyle and Rhuss were all very entertaining and were some the best activities support staff we have encountered on Celebrity. When we went to the shows we usually sat in deck 5 for the theatre but found the large thick metal handrails running all the way around that level did obscure the stage view when the cast/performer moved around. The double seating layout with a small drinks table was better though. The Gents toilets/rest rooms by the theatre were very small though and not big enough for the number of passengers in the theatre, especially at the end of a performance. Because we were Aqua, we always dined for breakfast and dinner in the Blu restaurant. As usual all the crew there were great and hard working. Special mention need to made in the Blu restaurant for the lovely Iva, the hostess who greeted us by our names within a short space of time. Our waiters Tammy, and Jovana served us so well and Sommelier Lenworth whose recommendations of wine were excellent. The Maitre'd, Kingsley was also very attentive. Because it was our ruby wedding anniversary on the first night the Blu staff presented us with a cake and sang happy anniversary! I did find some of the food too fussy and asked a number of times for food from the MDR menu. My wife generally enjoyed the Blu food though. Because some of the shows were poor in our view, we spent a fair amount of time in the Rendezvous and Sky lounges. We did find though the bar stools were uncomfortable in the Sky lounge. Why not use the same type of bar stool as in the Rendezvous lounge? These were much more comfortable. In the Sky lounge bar, the staff Shaun, Nyoman, I Prutu Padana, and Ermal were all so friendly. Because of bad weather we missed two ports. Bar Harbor and Charlottetown. Whilst this was a shame, Celebrity did go out of their way to try and make alternative arrangements and credit is due to them. For Bar Harbor they managed to get us into Saguenay in Quebec Province. Whilst this was a lovely setting, the port we docked at (La Baie) was a 20 minute bus ride from Saguenay downtown and Celebrity were charging for the shuttle bus (I understand/believe 15 Can $). It was not practicable to walk in and back. Because of the last minute change of port there were a very limited number of excursion places which sold out quickly, so we stayed local to the ship. Some excursions used school buses. For missing Charlottetown, we docked at Halifax a day earlier. Because of the ‘weather bomb’ most people stayed on board for the first morning and only ventured out in the afternoon. No excursions were available for that day. Captain Matt did say that no ports had been missed and because of that no port fees were to be re-reimbursed by Celebrity. That was true but the itinerary was not as advertised. Fortunately our travel insurers have paid us for two missed advertised ports due to bad weather. So we have had some compensation for that. Captain Matt kept us well informed of the change of itinerary due to bad weather and was much better than other Captains we have sailed with. Full marks to him for keeping us out of really bad weather and arranging the port diversions. He is also the first Captain we have ever encountered who was on the gangway at the end of the cruise to say goodbye. Again full marks to him for doing that. We have had Cruise Directors who have done that before and Rich was no exception in joining Capt Matt this time. Quite why Celebrity bother with the chic evenings is a mystery. In our view there is no benefit for the guests. Celebrity gain with the photo opportunities and bringing in the money and the passengers get lobster on the menu. But otherwise what is the point of them? I prepaid and had the basic internet package (for web surfing only) for the whole cruise and it worked well and was reasonably fast for satellite. We also had the full drinks package - our classic package was part of the Celebrity deal but we upgraded the $10 (plus 20% tip) a day to premium and felt it was worth it. However the Celebrity app is a complete waste of time. Some fellow IT passengers were also saying how poor it was. It failed to keep up with the change of port itinerary and at other times it took ages to load. The concept is good but it needs a lot more work on it. Our room was kept spotlessly clean and tidy and our room steward Franz was great and he attended to all our needs and left a lovely 40th anniversary (towel swans and heart rose petals) on our bed for the first night of the cruise! Celebrity gave us a bouquet of flowers on the first night and these lasted the entire 14 day cruise. Thank you to all for this. Disembarkation has the same issue for Aqua passengers. The news-sheet gives all the alternatives for Captains club elite, Suites and Concierge etc, but where can Aqua passengers meant to go to wait? There is no information about this. It’s as if Aqua passengers have been forgotten about! However, once off the ship (luggage No 8) we sailed through luggage collection, immigration and customs and were out of the building within 10 minutes of leaving the ship. We took all of our excursions in each port with Celebrity and generally found them very good. The only exception was to a winery in Quebec which we thought was not as advertised. The Canadian host there was also quite rude to some passengers and we did give feedback to the onboard excursions staff after about this. It was also a bonus on the two ports missed by bad weather, that we had an immediate refund by Celebrity to our onboard account. We saw some amazing scenery and with the leaf fall colours especially in Quebec. It was the right time to go. We also met some lovely people from other countries. Despite the few niggles (and hopefully for Celebrity constructive criticism), overall it was a lovely cruise despite some bad weather. As said before, this is the first time we have sailed on a Millennium class of ship, we do prefer the Solstice class of ship. We felt the flow through that ship is better. Roll on to the next cruise later next year on the refurbished Silhouette! Read Less
Sail Date October 2019
Positives Excellent itinerary - 3 US, 4 Canadian ports, nicely spaced with sea days Friendliness of staff everywhere Oceanview remodel and decor Oceanview food offerings - Indian dishes Oceanview Made to Order station - ... Read More
Positives Excellent itinerary - 3 US, 4 Canadian ports, nicely spaced with sea days Friendliness of staff everywhere Oceanview remodel and decor Oceanview food offerings - Indian dishes Oceanview Made to Order station - omelets and stir fry Remodeled stateroom bathrooms Lighting in staterooms Navigation screens on TV Comfort of bed and pillows Internet package - good stability, no worry about minutes, good value Negatives Library removed in remodel $14.99 in room movies No movie theater - some film notices buried in daily planner Nickel and Dime sales attempts Competent but unmemorable main dining room menus Poor communication - examples: - Menus unavailable on TV - we didn't know menus were on app for 3 days - Captain's heavy accent and rapid speech, with a lack of clear, distinct pronunciation - Soft spoken waiters and service staff - hard to comprehend - Inconsistent verbal directions among staff to find things on ship (e.g. Where's the library?) - No signs telling of upcoming unavailability of Sky Lounge - we got tossed out - Magnetic door stickers - "Deep Sleep" x 2 - no way to say room is ready for cleaning Loud dining room Small portions on big plates looks unappealing - presentation lacking Bars closed at wrong times (e.g. following return to ship from excursions) May not be returning to Celebrity anytime soon. Read Less
Sail Date September 2019
We were on Summit last year and were looking forward to sailing again for this 14 night cruise. As Elite members, we are always treated well on Celebrity, they cannot do more for us. This is the first time in long time that we did not ... Read More
We were on Summit last year and were looking forward to sailing again for this 14 night cruise. As Elite members, we are always treated well on Celebrity, they cannot do more for us. This is the first time in long time that we did not travel with a current passport. It took no longer or less to check in with a driver's license and birth certificate. Only need to bring driver's license and ship card at all ports of call. Too easy. Once on board we did notice a little of the refurbishment but really noticed it in our inside stateroom. We had an outside stateroom last year that was on the same floor as this one and right across the hall. Celebrity likes to say that the inside cabins are the same as the outside cabins. The inside cabins are definitely smaller. Not just laid out differently, smaller. We had a leak in our bathroom that spilled out into the entrance way on the cabin and it took 3 days to finally repair properly. Carpet was wet and a fan was placed to dry area. Carpet remained damp in that area entire cruise. The color scheme in room is very light, modern. Lamps and lighting is harsh, no way to dim lights. Sofa/chair uncomfortable. Tables, dresser made from plastic/formica, made to clean quickly. Bed was very comfortable. Room service definitely went down in quality. Coffee never hot, tasted cheap, toast and bagels cold, orange juice watered down. Entertainment as expected. American Ballet Company excellent. Dining room food good, but waiter and assistant waiter never had a day that they did not apologize for taking so long in taking our order. They just had too many tables, always took at least an hour and a half to eat. Buffet was good, should not have taken out the steaks/fish/chicken made to order section away from the back, now only have minute steaks piled up in a pan back there. A little taken away here and there adds up. Constant high pressure sales of specialty restaurants as you enter anywhere. Unacceptable. Overall, we like Celebrity but we feel that the Summit of last year should have been enhanced to maintain her elegance not rushed to add more staterooms and try appear more up to date and modern. Read Less
Sail Date September 2019
We wanted to see NE and Canada, so hit all the right spots. GOOD •Room was great; lots of space and storage. Great bathroom. Comfy bed! •Other bathrooms on ship very nice. •Buffet/Oceanview excellent food and selection, ... Read More
We wanted to see NE and Canada, so hit all the right spots. GOOD •Room was great; lots of space and storage. Great bathroom. Comfy bed! •Other bathrooms on ship very nice. •Buffet/Oceanview excellent food and selection, esp made to order stir-fry, omelets. •Desserts with no sugar added were AWESOME and helped me stay on my diet plan. Ate several every day and still lost weight! •Service/stewards/staff were great. •Embarq and Debarq went quickly/smoothly. •Loved the coffee shop area with all the treats. I •Internet worked very well. BAD •Harrassed for drink packages (my husband almost bought one when he thought it was $59 for the entire cruise, not per day) with them being way overpriced; not much for the casual drinker. Photos and especially the specialy restaurants - very annoying to always be approached. •Handed a bottle of water as heading out to an excursion, then being told I would be charged $3 - and it was WARM; so annoying. Felt like we were being nickel-and-dimed to death. •Main dining room was WAY TOO crowded and noisy; tables were 6" apart and my husband is hard of hearing on one side and between the noise and the heavy accents of the staff I had to repeat everything to him. LOUDLY. The food good but not great; my husband did not want to eat there so we only went 3 times. And the dress up night was not explained at all. •One excursion was a total waste of money (Sydney - nothing to see, just talked about what used to be there, @ $59/person; we both nodded off.) We did most on our own; the other two we took were good, especially in Quebec. •We could not understand the announcements by the captain, and couldn't figure out how to get them on the tv. Need more info about how to use the tv and find things about the ship. Looked for a 'general store' for a few items and didn't find it (a few shelves in one shop) until the last day; I heard several people complaining about this. Also looked for the library which isn't there any more - very disappointing. And movies in the room were $15?! Definitely a senior sailing - we were on the younger side at 62! We did not go to the theater entertainment but enjoyed the bands in the lounge each night after dinner. Read Less
Sail Date September 2019
We chose this cruise, when on another, for an itinerary to places we hadn’t been to and to see the fall. We then realised that we were too early for the fall colours but decided to stick with it and then do a drive round New England ... Read More
We chose this cruise, when on another, for an itinerary to places we hadn’t been to and to see the fall. We then realised that we were too early for the fall colours but decided to stick with it and then do a drive round New England after. Summit has been refurbished and although we had not sailed on her we had sailed all 3 of her sister ships and on tour last, on Connie! We thought she was looking very tired. So the refresh is looking good, much lighter in the public rooms and the staterooms. I do wonder how long it will last, in places it seems like just a coat of paint and some new furniture. But overall we liked it. Staff service is still good, at lunch times the main restaurant seemed a little slower than we’d like, but in Blu where we ate breakfast and dinner it’s still excellent. We liked the itinerary, although this it was unfortunate on our first day in Quebec there were 6 other ships in. Quebec can’t cope with that many! PEI was the least interesting port of call. We got the feeling the residents didn’t want ships whereas on all the other ports, people seemed very welcoming. Read Less
Sail Date September 2019
New York add on. The revamp of ship incredible. The bands and lounge entertainment excellent. The entertainment staff eg dancers and singers were obvious around the ship and super friendly. The Captain friendly, and the Activity ... Read More
New York add on. The revamp of ship incredible. The bands and lounge entertainment excellent. The entertainment staff eg dancers and singers were obvious around the ship and super friendly. The Captain friendly, and the Activity manager the funniest and friendly. Great ship, staff, incredible shows, food. Chandelier was my favourite show. The Celebrity Performers Extremely talented. The ship had guest entertainment including the American Ballet and Opera. There was something for all., magician, juggling, circus, aerial, Drink package Was included and quality selection. I’ve been on 6 cruises, e with Celebrity on 3 different ships. Fabulous at all levels great staff and officers. The ship has had millions spent in refurbishment We went to 8 ports and the organisation of tours was excellent. Quebec was our favourite destination. Activities were plentiful and learning to dance was fun. The Celebrity production Cast were patient with their teaching. An incredible holiday, of rest, luxury, delicious food and incredible entertainment. Pools and spas were plentiful. We utilised the incredible gym, staff and the Salon and Massage. which were wonderful. Read Less
Sail Date September 2019
this is the 2nd time we have sailed on summit .It seemed like 20-30 minutes and we were embarking, went smoothly. We went to our stateroom to drop off our things in and was in awe of the transformations in our room. WOW barely fits the ... Read More
this is the 2nd time we have sailed on summit .It seemed like 20-30 minutes and we were embarking, went smoothly. We went to our stateroom to drop off our things in and was in awe of the transformations in our room. WOW barely fits the description! Bathroom is so sleek and spacious than previous. Being we were in an interior room felt bigger than the same room did last time. The closet and storage were the best!! Lots of space to keep everything organized. Our room steward was the great. We enjoyed looking around a bit before heading to lunch at the buffet. Excellent variety and what a gelato station too. Food was plentiful as allways where ever you were on the ship. we very much enjoyed cafe bachio was the best!! Both hubby and i really enjoyed having the special coffees,carmel machiatto are my favorite and so yummy!! There was allways something to do or find a quiet spot to read or relax. shopping talk and gemstome talk were great by the shopping guide. We were luck enough that the captain got us to bermuda on monday afternoon instead of the previous plan of tuesday morning due to the hurricane it got changed. Bermuda colors and people are friendly. Flower and trees are so breath taking. Sights are right out of a picture book. Water taxi and bus are so relaxing.We got to see so many breath taking views and see artist at work at their craft. BERMUDA is a must see!!1 Disembarkation was fast and customs was faster than in the past... Was off boat and thru customs in 30 minutes...WOW Read Less
Sail Date September 2019
We choose this cruise to celebrate an anniversary ,this was our 43 cruise and the third on the Summit ,We live on Long Island so don't have much interest in exploring NJ . An hour and 30 minutes we were parked and in the terminal . ... Read More
We choose this cruise to celebrate an anniversary ,this was our 43 cruise and the third on the Summit ,We live on Long Island so don't have much interest in exploring NJ . An hour and 30 minutes we were parked and in the terminal . Since we bid our way into a Sky Suite the embarkation was excellent, this is a modern terminal with all the newest Hi Tech Identification , we were on the ship and in our cabin in about 10 minutes , . This is when we noticed the Sky suite we bid on ended up being a Handicapped suite . not even close to the picture displayed when we bid up to get this suite . Not what we thought we were getting . Still a nice newly refurbished room ,but the bathroom was a bit of a problem as there is no separate shower[surround or separator ] so that a wheel chair could be used in the shower . This caused the whole floor to get soaked when being used ,a bit of inconvenience for us.I considered the balcony quite small for a suite ,we paid considerably more to get into this suite . Another annoying feature was the lack of outlets [ only one free] and the lack of shelves of cubbyholes to store small items like cameras ,cell phones etc. and the lack of a full length mirror . A nicely designed suite but not very functional. Great location only a short walk to elevators which were very fast . Since we were in a suite we had our choice of restaurants Blu or Luminia Both were quite good ,although I preferred the Buffet for breakfast .One of the main advantages of being in a suite is that you have use of a private deck that always had lounges available and your own private Bar ,which I used regularly ,Although the Martini Bar was by far my favorite Service though out the ship was excellent ,five star ,especially in the restaurants . Overall it was a great Cruise, with a few small glitches, Captain did a great job of skating the Hurricane As far as shore Excursions ,we booked a day trip to a resort before we left,excellent . ,and on the final day we tried the Beach near the Port ,terrible loud HIP HOP garbage music and very crowded ,payed the 10 bucks to get in walking around a bit and headed back to the ship ,not for me. We would probably do this cruise again ,but be more selective of the room . Read Less
Sail Date September 2019
We chose this ship because of the three day port stop in Bermuda. As an added bonus and due to Hurricane Dorian, we got an extra half day. Embarkation was the smoothest I have ever seen on any ship except Crystal. When our room was ... Read More
We chose this ship because of the three day port stop in Bermuda. As an added bonus and due to Hurricane Dorian, we got an extra half day. Embarkation was the smoothest I have ever seen on any ship except Crystal. When our room was ready, the luggage was already waiting for us in the hallway. Well done. I really liked the ship and the public spaces. It never felt crowded, even at the buffet on the first day when we boarded. The food in the main dining room was delicious, and the service excellent. I also loved the sushi bar and Tuscan Grille. It was well worth the upcharge for Tuscan Grille. However, the three in our party had major issues with Qsine. The menu was weird, the service unusual, and they pushed and pushed food on us to the point that it was annoying. We don't like to waste food and kept politely declining additional dishes, but they didn't take no for an answer. I wouldn't bother ever returning to Qsine. The entertainment was hit or miss. The Beatles act was decent, I would say. The comedian was in the middle. We didn't attend any of the other headliner shows. The live music in the lounges was generally atrocious. While the musicians were okay, the singers could not sing at all. I found it difficult to listen to. The DJ'ed events were good, especially the silent disco, which was possibly the most fun we had on the ship. Loved the spa and fitness facilities. Had a salt scrub and also took a spin class. I wouldn't bother booking a room to get use of the Persian Garden- it was nothing to write home about. As for Bermuda, I would never have anything negative to say about it. We love this island and have been here five or six times. The only drawback is docking at King's wharf and having to wait for the ferry in the blazing sun. Not my favorite thing. I noticed that the Celebrity survey had no space for negative comments/room for improvement. So other than the ones noted above, I would like to state that I thought the photographers were beyond obnoxious. They wouldn't take no for an answer and at one point asked us if perhaps we "didn't like each other" and that was why we didn't want photos. On the fourth day we were talked into a "free" photo session in a private room the next evening. We were told to return the following night to view the proofs, which we did. Imagine our surprise when we found out that a) the pictures were in black and white and b) the lowest package price for five 8 X 10 images was $550! The purchase of all the images from the session would have set us back $2500! Yes, you read that right. So as we had declined all the other pictures, we left the ship with exactly zero pictures taken by the ship's photographers, and were extremely disappointed and even angered by this bait and switch technique. Not sure I would sail Celebrity again for this reason alone. I'm going to have to reflect on it more. We had a family veranda cabin, which I have reviewed below. I also want to comment on what a nice job they did of keeping the pool/solarium ladies' room clean. A woman was in there almost 24/7, constantly tidying up. In the evening, they moved the attendants up to the restrooms by the dining area. They did a great job. Read Less
Sail Date September 2019
We chose this cruise because we wanted to go to Bermuda and this ship sailed from New Jersey, allowing us to drive to the port instead of flying. Embarkation was efficient. The ship is very bright and modern which we liked. We had an ... Read More
We chose this cruise because we wanted to go to Bermuda and this ship sailed from New Jersey, allowing us to drive to the port instead of flying. Embarkation was efficient. The ship is very bright and modern which we liked. We had an Aqua class cabin which allowed us to use the spa and dine in the special Aqua dining room, Blu. We did not use the spa but ate almost exclusively in Blu. Service and food were definitely worth the Aqua class surcharge. We usually sail Norwegian and found the food better on Celebrity, especially the buffet. Buffet pizza was excellent and there was wait staff serving beer, cocktails, etc in the buffet. We were sailing during Hurricane Dorian but the Captain did an excellent job, getting us to Bermuda ahead of the storm, a half day early and sailing behind it on the way back to port. Weather was excellent so many people used the pool (not us, we are not pool people). We spent some time in the casino, typical of all cruise ship casinos. We booked a Ricky's minibus tour of Bermuda. It was excellent and $50 per person cheaper than the same excursion from Celebrity. Our one Celebrity excursion was the boat tour of Bermuda homes. Our guide, Mark, was excellent and we enjoyed a beautiful day on the water. We missed the O'Sheehan's bar/grill we've enjoyed on our Norwegian cruises. Late night dining was only available in the buffet. We also missed the cocktail lounge entertainers we've enjoyed on Norwegian: piano, some classical players, etc. We paid the upcharge for the top beverage package but found the bars and bar staff not as much fun as those on Norwegian. This is probably one of the reasons the Celebrity crowd seemed more subdued and formal. There were two nights when you could wear cocktail attire to dinner but it was not required. Read Less
Sail Date September 2019
The ship itself is very nice and easy to navigate. The food in the main dining room was always delicious, our waiters Anish and David were fantastic . The buffet had a nice variety food was hit or miss, but definitely better than other ... Read More
The ship itself is very nice and easy to navigate. The food in the main dining room was always delicious, our waiters Anish and David were fantastic . The buffet had a nice variety food was hit or miss, but definitely better than other buffets. The cabin was nice and the attendant was very responsive. We could hear our neighbors whole conversations, even them snoring at night. I’ve never experienced anything like that on any cruise ship. We complained to attempt to have them seal the joining door but either it was never done or not effective. We essentially had to have our TV on at all times so we didn’t have to listen to our neighbors. We also had to play TV volume wars with the neighbors. We also had this horrendous sulfur smell coming from the toilet one day it was gone when we came back to the room. The shows were pretty terrible we only stayed for 1 and walked out of the rest. Even the singers throughout the ship were pretty bad. There were your usual pool chair hogs which was pretty annoying. The staff were all very friendly and helpful. Disembarkation was a breeze we did self assist and were off the ship in our car within 20 min. Overall we were happy, however we were mainly relaxing. I think if we were looking for more excitement or night entertainment we would have been disappointed. Read Less
Sail Date August 2019
We sailed on the Celebrity Summit from Bayonne NJ in the summer of 2018 and had such a great time we booked onboard for the summer of 2019. On both sailings the crew were attentive and entertaining. The ship had a refurbishment at the ... Read More
We sailed on the Celebrity Summit from Bayonne NJ in the summer of 2018 and had such a great time we booked onboard for the summer of 2019. On both sailings the crew were attentive and entertaining. The ship had a refurbishment at the beginning of 2019 and the cabins are spectacular. They have been given a clean, contemporary look which is pleasing to the eye. This has brought the Summit cabins to a similar feel and quality of Celebrity’s newer vessels. The thing that Celebrity is known for is their food quality. The abundance and quality on this cruise was outstanding whether in the Oceanview Café (daily buffet) or in the Cosmopolitan (main dining room). Both of these venues have been refurbished and are absolutely beautiful. All areas are kept immaculately clean and food presentation is a spectacle. If you like shopping on board, you have many choices of high end shops and boutiques, all offering tax free goods. As a family we enjoy general knowledge trivia and found the entertainment staff excellent, especially Rhuss and Dominick. Stateroom attendant Ian and our waiter and asst. waiter Donovan and Darshena deserve a special mention, always giving service with a smile. Nothing was too much trouble for any of them. I had an issue with noise from crew members so I talked with the Hotel Manager Danuta and the Front Desk Manager Miguel. They both listened to my concerns and were not dismissive, rectifying the problem and checking in with me daily to make sure that I was happy! Now that’s service! Celebrity are an amazing company who truly value their guests. I use the word guests, as that is how you are made to feel. An outstanding experience. Read Less
Sail Date August 2019
My husband surprised me with a Bermuda cruise to celebrate my birthday. It was a wonderful gift, in that we had the best time. Our past few cruises have been with Viking Ocean. We have not sailed with Celebrity for the past 9 years. We ... Read More
My husband surprised me with a Bermuda cruise to celebrate my birthday. It was a wonderful gift, in that we had the best time. Our past few cruises have been with Viking Ocean. We have not sailed with Celebrity for the past 9 years. We were so pleased that Celebrity had as high standards as Viking and in some categories surpassed our Viking experience. We stayed in a suite and experienced all the wonderful amenities that went with it. Our embarkation was effortless and we were on the ship in a matter of minutes. Our stateroom was ready for us and we were greeted with a bottle of champagne. Our butler was excellent and took care of all our needs during the week. Our cabin was a very nice size, and our balcony not only had a table and chairs, but also a chaise lounge. What a nice treat to daily find an afternoon snack in our cabin, such as shrimp, a cheese platter, fruit platter, etc. We enjoyed dining in the suite restaurant, Luminae. The food and service were excellent all throughout the week. I was even gifted with a delicious birthday cake. One evening we dined at the specialty restaurant, Tuscan Grill. It was one of the best Italian restaurants we had ever dined at. We also enjoyed the Japanese restaurant, Sushi on 5. We enjoyed the many activities that the ship had throughout the day and night We enjoyed the evening shows and particularly had a good time at the Silent Disco. The social directors worked hard to see that everyone had a good time. Captain Matt was on his first sailing as captain and was very involved with all the passengers. As suite passengers we enjoyed the tour of the bridge. We loved our stay in Bermuda. We did a snorkel tour sponsored by Celebrity and enjoyed it. The rest of our activities were done independently. I would recommend using the 7 dollar beach shuttle to Horseshoe Bay, rather than book through the ship.I also would be sure to check the ferry schedule to Hamilton to avoid wasting time. We enjoyed an evening catamaran excursion. On the ship, we enjoyed the Retreat sun deck. There was a comfortable whirl pool, attentive bar staff and quiet atmosphere. Our disembarkation went smoothly. We waited a short time in the Retreat lounge. We were then escorted off the ship to our luggage and went through customs. We were ready to leave in a matter of minutes. To summarize, I would definitely recommend Celebrity, especially the Suite category. I had the most amazing birthday celebration. Read Less
Sail Date August 2019
I enjoyed my cruise on the Celebrity Summit to Bermuda. I have cruised many times to Bermuda on different lines and I have cruised to extensively on all the major brands to many destinations. The last time I cruised with Celebrity was in ... Read More
I enjoyed my cruise on the Celebrity Summit to Bermuda. I have cruised many times to Bermuda on different lines and I have cruised to extensively on all the major brands to many destinations. The last time I cruised with Celebrity was in 2001 so it was nice to return. Of course nothing stays the same and unfortunately some things that I loved about Celebrity has changed. Gone are pianos and harps playing instead DJs are playing in the main lobby. This kind of takes away from the elegance of it all. I am in my late thirties so I am guessing Celebrity is trying to appeal to people younger than I? They just seem like they can’t find their target audience. In any case, the Summit looks great after her renovation. I loved the interior design and the look of the staterooms. The only place they didn’t renovate was Cellar Masters and Sushi on 5. All in all she looks fairly new. The food was good to average as was service. The buffet restaurant flowed well and had a great selection of food. Embarkation was easy as was the departure. Entertainment seemed plentiful and while the shows were good the performers were excellent. The captain and his officers were very visible and courteous. This was my 10th time visiting Bermuda and it never disappoints. In my opinion, it is one of the best islands that offer some of the best beaches. Simply put, Bermuda is beautiful and I could have stayed a few more days! With all the alterations the Summit has had over the years, the ship doesn’t flow so well like she used to. Sushi on 5 blocks the flow of traffic, the added cabins on deck 11 block the jogging track and the new cabins added on deck 3 hide the Tuscan Grill. You have to go on hunt to find that restaurant. For the life of me I don’t get how they can do that but I guess they paid someone big bucks to come up with that idea. There are no longer any printed directories in the cabin so there is no way of knowing the number of room service or other services for that matter. Even guest relations gave me a wrong number for room service. I traveled with a few other people in cabins scattered around the ship. The inconsistencies with cabin amenities was rather large. My room did not have the advertised robes and tote bag other rooms had that and umbrellas, others had none of the advertised amenities. For me I personally do not care if I don't have robes but they do advertise these amenities. They also push beverage packages and upgrades very aggressively on embarkation day. Many crew would not take no for an answer which was rather uncomfortable. Overall, I had a great time and I would sail Celebrity again if they had an interesting itinerary. Sad to say but I felt Celebrity fell a little flat in some areas hopefully they will make changes. Read Less
Sail Date August 2019
It was my 1st time on Celebrity & I loved it except for the line we would have to make at the restaurant even though we had reservations & it was a hassle trying to get the same servers we have before because we absolutely loved ... Read More
It was my 1st time on Celebrity & I loved it except for the line we would have to make at the restaurant even though we had reservations & it was a hassle trying to get the same servers we have before because we absolutely loved them, Vincey & Julius were wonderful & it’s not fair if we had them for almost the whole week, we were not able to get them the last 2 days, we also had Anish, Sandry & Wilson, all 3 just as great,. Benny our room attendant was amazing & we couldn’t have asked for a better person. Shows were good, not great, the performers were amazing but I think the shows could have been more upbeat, the comedians were great. Customer service personnel were very nice & helpful. The ship is beautiful & I liked that the buffet food was fabulous, the menu at the restaurant was also outstanding. The cabin was roomy & just loved that the bathroom was bigger than other cruise lines. I would definitely use Celebrity again & recommend to family & friends. Read Less
Sail Date July 2019
This cruise was organized by the friends with whom we traveled. They have many years more cruise experience than my wife and I, and we were not disappointed at all. From the choice of cabin level, to the incredible service, to the varied ... Read More
This cruise was organized by the friends with whom we traveled. They have many years more cruise experience than my wife and I, and we were not disappointed at all. From the choice of cabin level, to the incredible service, to the varied options and outstanding quality of the food choices (not to mention the beauty of our destination - Bermuda), the week was an absolute pleasure! From our room steward (Omar), to the dining room wait staff, to each and every service person on board the ship (including, but not limited to, the cruise director, the captain himself, and the entertainers), the level of sincere concern for our safety, comfort, and pleasure was unparalleled. The embarkation and disembarkation processes were completely painless. We were onboard within minutes, and we were in our car in the parking garage at Bayonne within minutes, as well. We did not partake in any of the excursions offered by the ship, choosing, instead, to go by minibus to Horseshoe Bay beach. It was, in my opinion, the best way to get to the beach for two reasons: it was affordable ($7 per person, each way), and it dropped you right at the entrance of Horseshoe Bay Beach. A private taxi would have dropped you there, as well, but the fare was around $40 each way. A public transportation bus would have been less expensive than the minibus, but it drops you at the top of the hill heading to the beach. The climb up a fairly long, steep hill (especially after a few hours in the hot sun) looked pretty exhausting. There are also several packages that offer discounts on public transportation, which we chose to bypass since our goal was simply to get to the beach. We loved Horseshoe Bay so much, we decided to go back a second time two days later. We happened to be in Bermuda during their two day Emancipation National Holiday, during which almost the entire island shuts down. We stayed on board the ship during day two in Bermuda (which was day one of the holiday). I would highly recommend taking the public ferry from King's Wharf (where the ship docks) to either Hamilton or St. George (or both). It is such a pleasurable ride, offering some unique views of the island, as well as King's Wharf. The ferry is normally $4.50 per person each way. It was $5 the day we went, due to "holiday pricing." The food on board the ship did not disappoint. From the hamburgers and hot dogs by the pool, to the vast variety of quality buffet choices for breakfast, lunch, dinner, dessert, and late night snacking (not to mention the ice cream, froyo, and gelato choices), to the excellent choices in the main dining room, there was no lack of fine quality cuisine from beginning to end. And, I have never seen a staff do more cleaning than the buffet staff. Simply outstanding. Our nightly wait staff in the main dining room of Douglas (waiter), Komang (bus boy), and Yesh (sommelier) were the best! The entertainment was also top notch. The theater was comfortable, and easy to get in and out of both prior to and after each performance, with a very attentive bar wait staff. The comedians and singers were outstanding. My only slight criticism would be the cabaret performances presented. They were just a slight notch below the level of the other performers, except for the aerialists, and the male and female acrobatic dancers, both of whom were incredible. The Summit is a bit of a smaller ship. The two pools (the main pool varies in depth from 5 ft 6 inches deep to 6 ft 2 inches deep, and the smaller pool has a uniform 4 ft depth) on board the ship don't have any of the amenities of some larger ships (e.g. - no slides or tubes, etc). There are a couple of hot tubs. There is an area on board (near the spa and fitness center) called The Solarium which is a glass enclosed pool area that has in-pool lounge areas with water jet massages, as well as some in pool shower type massage areas. The Solarium Spa Cafe also offers some healthier food choices and smoothies. There are no shortages of lounge chairs throughout the ship, as well as areas to escape the hustle and bustle of the main pool area. A great amenity is an outdoor area at the rear of the ship on deck 12 called the Rooftop Terrace which contains a series of couches and comfy lounge areas with a large screen for viewing movies and such throughout the day. A great area, again, to escape. I would definitely make this same trip again, in a heartbeat, and highly recommend it to anyone looking for a great overall cruise experience. Read Less
Sail Date July 2019
This was our 3rd trip on Summit. Other two in Carb. (with Capt. Kate). This was first trip after refit. Ship looks great! Weather was fine the whole week. Had worries about driving up from VA but trips up and back went fairly ... Read More
This was our 3rd trip on Summit. Other two in Carb. (with Capt. Kate). This was first trip after refit. Ship looks great! Weather was fine the whole week. Had worries about driving up from VA but trips up and back went fairly smoothly. We had a room with an joining door. That door let a lot of noise pass through. Trip to concierge desk fixed that problem. Crew came in and taped around door. Problem fixed. Sounds like this is a common complaint as crewman had done the fix before. Ship's crew very visible and easy to talk with. Saw the captain walking around ship many times. Our 3rd trip to Bermuda and will probably go again in a couple of years. We don't rent the mopeds anymore but public transportation is fun and inexpensive. The ferrys are crowded but get you around quickly. This time we went to Hamilton on Wed. for their block party. Only went to one onboard show. It included the airolist couple which by themselves make it worth staying up late to see. Because of the higher cost, we usually don’t book excursions through the ship. We did a snorkeling trip on the “pink boat” and had a great time. Read Less
Sail Date July 2019
Have taken many cruises over the years. With the exception of 2 cruises, we always cruised Royal Caribbean. After the last cruise, 2 years ago on the Anthem, we decided to try Celebrity. The service was 100% better! From the moment we ... Read More
Have taken many cruises over the years. With the exception of 2 cruises, we always cruised Royal Caribbean. After the last cruise, 2 years ago on the Anthem, we decided to try Celebrity. The service was 100% better! From the moment we went aboard, we received excellent service with a smile. It seems every employee is happy and walks around with a smile and kind word, If you ask them where something is, they take you there! One of the disappointments on our last RC cruise was not having enough staff to service the passengers. We had a drink package and it was an effort to get a drink! On Celebrity, we were asked numerous times by numerous staff if we needed a drink. This was at EVERY bar. In the Main dining room, you had a drink server, sommelier, waiter, asst waiter and maitre D. On the Anthem, our Asst waiter was actually making the drinks and they didn't arrive until after dinner came! Our first night in the Main dining room, we were not happy with the location of our table which was near the serving station. When we left, we asked if we could change. They said they were all reserved and they would try. We arrived in our room the next day and a note with our new table was listed. Food was really good in the dining room. The Oceanview Cafe had a great buffet, nice selection of food, tables cleaned quickly, and managers constantly overseeing the operation. I am not really a buffet person, but ate there quite often. We tried 2 Specialty Restaurants, Tuscan Grill and Qsine. Both excellent. Qsine was very interesting, an eclectic restaurant with various types of food. Order on an Ipad and let them know when you are full. We initially ordered too much and they stopped when we were finished. The cabin was very nice. We usually do inside, husband likes the darkness in the room. The bed was so comfortable, almost as good as the Marriott beds. The bathroom is very small, but I liked the rectangular shower better than the oval. Less shelves on the sink but it worked. The place was immaculate and our attendant had a great sense of timing when he came to clean. The Celebrity has an older population (40 plus) than the RC large ships (Allure) and very few kids, which was a plus. Not as many activities for them as the splashier ships. The layout of the ship is nice. The shops are all at one end, much classier than the other ships. No blocking the walk way with tables of sale items. Very relaxing cruise, we booked another for next year. Read Less
Sail Date July 2019
I chose this for the Bermuda cruise. Getting on the ship was easy. Luggage survived and was delivered on time. Upon first inspection everything seemed fine. We opened the mini bar and noticed that $110.00 worth of items missing and a half ... Read More
I chose this for the Bermuda cruise. Getting on the ship was easy. Luggage survived and was delivered on time. Upon first inspection everything seemed fine. We opened the mini bar and noticed that $110.00 worth of items missing and a half eaten piece of cake was in it. We contacted the cabin steward and he didn't seem to concerned. Placed a call to guest services and they sent two managers up. We asked for the mini bar to be emptied since we don't consume alcohol. They next morning the cabin steward confronted us about it stating he knew about the missing items. That was unnecessary! We purchased the premium non alcoholic Drink package. Getting more then one water that was cold was almost impossible. What smelled like raw sewage lingered around the ship during the 7 days. Keep a very close eye on charges. My husbands credit card had tips in it from the martini bar. We never went to the martini bar. All gratuities included with the package we purchased. We don't mind tipping. My husband has to use a mobility scooter and the entrance ways to a lot of the doors did not have little ramps. This caused the scooter to get stuck. We got concerned because the scooter starting making a loud clicking noise from the left rear wheel. Getting on and off the ship in Bermuda was a breeze. The food in the aft was buffet style and sub par. Select dining was okay except we had to sit 2 feet away from the couple next to us. We requested private dining. Didn't happen. On board entertainment was okay. The cruise director was very pleasant.The activities director was outstanding. They did a little update via the TV in the room everyday. Stateroom had plenty of space for our severe over packing. We booked a excursion prior to the trip. Checked the current info and charges on the TV and noticed that both of us had extra $54.00 dollars in credit. So we went to cruise services desk and asked why? They cancelled our excursion. Instead of putting the full amount back on my husband's credit card they split it down the middle. Upset about that . Proceeded back to the room and we had a voicemail stating it was cancelled. Kind of stung a bit since we already found out about it 45 minutes prior. This was our first cruise and a learning experience. It didn't help that a new building was being erected straight below our balcony in Bermuda. Do not rent the little electric orange cars next to clock tower mall. Disaster!!!!! Was not maintained or fully charged. Broke down. This happened to another couple late at night. One thing I need to add. Look at the phone in the state room before using it. Ours had something hard stuck all over the mouth piece. Nasty Read Less
Sail Date July 2019
Our kids booked us on this cruise, along with ours son, two daughters and their spouses. There were also 6 grandchildren. Though the whole cruise was wonderful the dining experience in the Cosmopolitan on the 5th deck was what we looked ... Read More
Our kids booked us on this cruise, along with ours son, two daughters and their spouses. There were also 6 grandchildren. Though the whole cruise was wonderful the dining experience in the Cosmopolitan on the 5th deck was what we looked forward to. The person in charge of our table was Ansa and she made the whole dining experience delightful. She remembered all of our names, paid special attention to the two youngest children and was a delight to be around. Everyone who worked with her were absolutely beyond enjoyable. The food was excellent and the choice was varied and plentiful. I loved the fact that the plates were not stuffed but were a good amount for a meal. The variation was fun and there was always something for everyone. Loved the views from the windows and the service was great. Embarkation and disembarkation was very easy, especially for someone in a wheelchair. Our cabin was hugh and I loved Charlie, our cabin attendant. He was very quick to straighten our room and we hardly ever saw him. But he did an excellent job. Port of call was wonderful and loved the shore excursions. Glass bottom boat trip was great. The only drawback to me was the way the cafe or buffet was set up. You had to do a lot of walking to get the food that you liked for lunch or breakfast. Just wish it had not been spread out so much but the food was great. Read Less
Sail Date July 2019
We chose this cruise to accommodate a friend who taught school. Everybody had a good time. The biggest problem was in the Cosmopolitan Restaurant as some of the items were overcooked. We ended up having most of our lunches and dinners in ... Read More
We chose this cruise to accommodate a friend who taught school. Everybody had a good time. The biggest problem was in the Cosmopolitan Restaurant as some of the items were overcooked. We ended up having most of our lunches and dinners in the Ocean View Cafe and it was quite good. One has to be very careful walking on that deck. Regarding the time spent ashore, the walk from the gangway to the meeting place was quite long. Since I'm now using a cane, it was difficult to get around St. George and the Royal Naval Dockyard. I recommend an informal restaurant there that served excellent pizza. Several nights we attended the theater shows (mostly musical revues) and they were excellent. I especially liked the group Uptown. I also enjoyed participating in the trivia contests. Our last night on board we had dinner in the Tuscan Grille. Their selection was fantastic. Also, since we had a tad left in the shipboard account we distributed it as tips. Our friend found several nice purchases at the shops in the dockyard and St George. Embarkation was OK and disembarkation went much better after the first 3 groups left the ship. Read Less
Sail Date July 2019
Celebrity Cruise line is not perfect, but is still leagues (pun intended) ahead of other lines (Carnival and Princess) we have cruised with. As a couple approaching our senior citizen years, the quiet options available in the Solarium ... Read More
Celebrity Cruise line is not perfect, but is still leagues (pun intended) ahead of other lines (Carnival and Princess) we have cruised with. As a couple approaching our senior citizen years, the quiet options available in the Solarium area, with its saltwater pool and indoor comfort were a huge comfort throughout the cruise. We lived in the Solarium. Back to the beginning, our embarkation was effortless and although it took 20 minutes to gain access to our staterooms after we took care of our passport and clearance necessities, we felt that we were moving along fairly well. Also, the stateroom steward was very helpful and always there for any requests. I cannot even come close to expressing my delight with the Cosmopolitan Dining Room (MDR) because the food was certainly good most nights (not all...) and the service from out trio of servers (sommelier Lenworth, saucier Albert, and server Jaime) was hand-to-foot exceptional. Everything we wanted we got and everything we didn't want, they cheerfully replaced. The Oceanview Café was exceptional for a buffet, with a few glitches in the food, but overall, for me, 70-80% of the food was fresh and flavorful. Buy the drink package because it is a gem. I ordered cocktails, beers, sodas, lattes, and anything I wanted every day without paying an extra dime. The upfront cost for the package was far exceeded by the usage. I also paid for the WiFi, which was quite awful. Yes, this is a ship and one cannot expect great WiFi, but if you're charging as much as they do, you either deliver a better product or lower the cost. Lastly, Bermuda is gorgeous, but unlike other Caribbean 'like' destintations (Bermuda is not in the Caribbean), beaches and the town of Hamilton (where the swankier shops are) is not easily accessible. There are some fun and interesting shops near King's Wharf, but I can't see spending all my time in that one limited area. The entertainment was not as ghastly as I thought it would be. Reviews have been much more negative than the converse, but I found the entertainment to be lively and energetic, albeit not anywhere close to Broadway quality. In summary, I would most definitely cruise on the Summit again, but if I chose to visit Bermuda again, it would be at one of the resorts, not on a cruise ship. Read Less
Sail Date July 2019
Arrival: We are two women in our 50s who wanted a relaxing vacation. One of us had sailed on the Celebrity Summit multiple times before while the other is a relative newcomer to the Celebrity line with two previous trips on the Equinox. We ... Read More
Arrival: We are two women in our 50s who wanted a relaxing vacation. One of us had sailed on the Celebrity Summit multiple times before while the other is a relative newcomer to the Celebrity line with two previous trips on the Equinox. We arrived at the port at about 10 a.m. There were essentially no lines for check in. As Aquaclass passengers, we were seated in a designated section and permitted to board at 11 a.m. This process was seamless and efficient. The stateroom: Stateroom 9048 was ready when we arrived, which is pretty impressive. Our travel agent warned us that this was forward, but it is central enough to be considered midship. The staterooms has been refurbished and the stateroom color palette is an inviting warm driftwood with blush accents. There is ample storage for clothing; drawers are situated throughout the cabin. We had twin beds, a desk and chair and an oversized armchair. There is no table which some other reviewers have lamented. However, we didn’t really miss the table, and its absence opens up the room. We also never use room service, so we don’t need a table. There is a table and two chairs with headcushions on the balcony, so one could eat out there. The bathroom is very efficiently designed with a good-sized stall shower with rainshower head and sink and toilet. There are multiple shelves for storing toiletries and Bigelow products for hair and bath, which are of a good quality and pleasant to smell without being overwhelming. One small note is that the closet has yoga mats in it in keeping with the wellness theme of the Aquaclass. However, these mats take up a lot of space. We found it easier to place them atop the closet. We would also suggest that, since it is not possible to do yoga on the scant floor space of a stateroom, that Aquaclass include at least one complimentary yoga class with the mats or store them elsewhere and make them to available to guests who ask. Certainly, it’s nice to have a yoga mat, but it’s not really a special amenity since if one were to pay for a yoga class upstairs in the fitness center, one would get a mat anyway. Public spaces: Public spaces are plentiful and attractive. We were impressed by the consistent cleanliness of this ship. All of the furniture in the lounges and seating areas was in good repair. The walls are freshly painted and the carpets are clean and fairly new. Many of the design themes make use of bold color and light to dramatic, but not Las Vegas cheesy effect. The lounges and bars are inviting with clean modern lines. It’s also common to see savory plants throughout the ship.Some of the accent artwork is a little off-putting such as the sculptures of heads on each floor of the staircase. Safety drill: From my perspective, safety drills are like dental work. They can be painless and over in a minute or agonizing and long. Luckily, our safety drill fell into the first category. Our muster station was the upper level of the Theater. Crew members guided us to our area where we were seated and listened to instructions from the crew onstage. It was very easy to hear and understand and we did not feel like our time was wasted as I did two years ago when the Celebrity Equinox was using a James Bond style video story to provide safety drills. This drill was clear and succinct and we did not have to bring our life preservers. Dining: We dined at Blu, the dining room dedicated to Aquaclass’s 240 guests. Blu is an intimate dining room that offers healthy options that are extremely flavorful and diverse. The breakfast menu is good, but a little limited if you don’t like eggs. We would suggest the addition of waffles and oatmeal. The staff at Blu is excellent. Special thanks to Yerangel, our waiter, Rusti, our assistant, Anastasia, the sommelier, Rusian, the beverage server and Michael from Kenya. The wait staff are extremely professional and attentive. We never waited for anything that we requested and they were familiar with our preferences early in the cruise. Dinner at Blu was also very good. Particular stand out dishes were the lamb chop salad, the grilled tuna salad, the stuffed turkey and the T-Bone steak with white bean salad. The menu always has an entree salad, which is an excellent feature for health conscious guests. We also enjoyed the lavash bread very much. Desserts were consistently good and we appreciated the daily sorbet choice and the inclusion of many fruit based desserts, especially the olive oil cremeux with mandarin oranges. Blu’s decor is very attractive and modern; the blue and white palette evokes the colors of the ocean and compliments the wide, round windows that overlook the water. These tables are often in demand unless it is very sunny out. Note that Blu does not serve lunch. No reservations are required for Aquaclass guests. Suite guests may dine at Blu, but must make reservations. Formal night meant cocktail dresses and suits, not gowns and tuxedos. Buffet: We dined the buffet every day for lunch. It is spotless and well-designed. There are discreet hand-washing stations to encourage guests to wash their hands before dining rather than just using the standard Purell. We found that there was sufficient seating, although it was a little busy on embarkation day. There are a variety of choices, including Indian and Asian stations, a salad bar and a make your own specialty salad bar, a cheese station, an elaborate bread station, a grill station, a grilled vegetable section, an extensive fresh fruit selection, cold cuts and a pastry station. “Scoops” features ice cream and sorbet. There is also a kids station with child friendly pasta, pizza and chicken. Most of the food at the buffet was very good and the beverage servers are efficient. There is also tea at 4 p.m. with scones and pastry. If you drink a lot of water, soda, coffee or tea, you might want to consider the premium non-alcoholic beverage package. We both drink a lot of Evian water and found this the easiest way to stay hydrated without the fuss of having to pay for each beverage. Cafe Bacio: We visited this coffee bar several times a day for iced beverages and snacks. If you like specialty coffees and teas and beautiful pastries, this is a great stop any time of day. Maria made us our coffee in the morning and was very sweet and efficient. The cookies and muffins are tasty and make good bedtime snacks. Entertainment: While we liked the design and layout of the theater, the first comedian, Al Ducharme was only passingly amusing. He doesn’t seem to like women very much and his overuse of sound effects did nothing to improve his performance. His joke about living with four guys named Pedro was borderline racist. However, the “Life” show is a sort of shipboard Cirque du Soleil-style performance with acrobats, music and dancing. The acrobats were especially impressive. The Broadway revue was also very entertaining. We were blown away by the young woman who sang the song from “The Color Purple.” She has an incredible voice. If you like recent Broadway hits, this show was a lot of fun. We attended the shipboard game shows in the Sky Lounge with Dominick. They were fun and we liked his snarky humor. His general trivia at 4 p.m. was really difficult, but amusing. FYI, Bolivia is the country with the most salt flats. We also played music trivia which was fun. Pool: The main pool has music and games every day. We prefer a quiet environment and used the heated, saltwater solarium pool, which is for those 16 and over. It is enclosed and air-conditioned. On sea days, it can be difficult to get a lounge. The Spa Cafe has healthy continental breakfast items, including whole wheat bagels topped with almond butter, banana and orchid. At lunch time, there are salads and wraps. Smoothies are available all day. Spa: Adjacent to the solarium pool is the Canyon Ranch spa. We each had two spa treatments. I had a deep tissue massage with Isabel as well as a reflexology treatment. Both were excellent, but I was particularly impressed with the immediate results of the reflexology treatment. My friend had a seaweed body wrap to reduce cellulite and soften skin, and an anti-aging facial which reduced the lines on her forehead and made her skin feel much tighter. While none of these treatments are inexpensive, they are worth it. Aquaclass guests get free use of the Persian Gardens, which were pleasant, but definitely smaller than other thermal spas we’ve seen. The Persian gardens has only one heated tile lounger. This compares unfavorably to NCL and HAL spa offerings as well as Celebrity’s own Equinox. There is a hamam steam room, a dry sauna, a wet salt room, and a steam room. While these are relaxing, you can’t spend a lot of time in any of them. The waiting area at the spa is limited. Other cruise lines encourage you to change into robes and make use of lounges while you wait for therapists. This is reminiscent of a doctor’s waiting room with an honest-to-God folding chair. However, I was happy that the intake form was brief. Other cruise lines that have Elemis spas practically ask for your medical records. The spa desk is friendly and efficient. Excursions: We sailed on the White Nights catamaran party and would definitely recommend it. The Rising Son is a large and well-appointed catamaran that sails into the Bermuda sunset for two hours. The price includes Prosecco and Rum Swizzle and a narrated tour of the coastline. The captain and deck hands were friendly and knowledgeable. The general vibe was relaxed. Although alcohol was included, the excursion seemed more about appreciating the beauty and history of Bermuda. The sunset was absolutely magnificent and the brief sprinkle of rain produced an unforgettable rainbow. We also appreciated the choice of songs as we sailed. There was a little bit of everything. Everyone is supposed to wear white for this excursion. We guess it’s to make things a little more Instagram worthy, but we never took a group picture. Some people didn’t get the white clothing memo or booked late and didn’t bring any, but that was not a problem. Wear sensible shoes. You are still on a boat. Fellow passengers were mostly middle-aged with some young families. There seemed to be a lot of people from the New York and New Jersey area. We wouldn’t say Celebrity attracts a lot of children, but there are activities for them. Overall impression: we were very happy with the new “revolutionized” Summit and felt the service and amenities were superior. We would definitely cruise on this ship again. Read Less
Sail Date July 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click