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17 Celebrity Millennium Holiday Cruise Reviews

Having just returned from spending Christmas and New Year onboard Celebrity Millenium I have to say this is the worse cruise ship I have ever been on. Having sailed with several other companies I was persuaded by family and friends to try ... Read More
Having just returned from spending Christmas and New Year onboard Celebrity Millenium I have to say this is the worse cruise ship I have ever been on. Having sailed with several other companies I was persuaded by family and friends to try Celebrity. From the minute we arrived at the Departure Lounge we felt let down. We booked concierge class and the brochure quite clearly states early boarding, however we were put into group 6 and were last onboard. Our cabin was "tired" and with that Im being kind, we had torn bedding, a dirty balcony, with furniture and handrail splattered with paint, and a bathroom desperately in need of redecorating and updating. The biggest disappointment was the food, the resteraunt was ok, however I had to remember not to trip over the torn carpet, however the Buffet was dreadful. Breakfasts were a nightmare, bacon swimming in water, diluted baked beans, and everything cold. However if you wanted cold fruit or continental breakfast the plates were to hot to hold. I opted for omlettes however this meant queing for at least 20mins and on one occassion over half an hour. Both myself and my friend were taken ill with chest infections and while I appreciate the need to pay,we paid $121 dollars for our first visit to see the doctor and a further $105 for medicines and treatment I was however appalled to find we were both charged $42 dollars for a second visit (suggested by the Doctor) for just reporting to the office, and a further 95 dollars for the treatment. We literally said our names and for this we were charged $42. I have written to celebrity to complain with photos, however i am not sure i will get a response. Read Less
Sail Date December 2014
Having read the reviews of this cruise/ship I was a little nervous about our cruise, but I need not have worried. This was our first Celebrity cruise (Princess and P & O are our favourites) and I was pleasantly surprised. Embarkation ... Read More
Having read the reviews of this cruise/ship I was a little nervous about our cruise, but I need not have worried. This was our first Celebrity cruise (Princess and P & O are our favourites) and I was pleasantly surprised. Embarkation was a breeze and our cabin was ready for us, again, having read that the ship was tired and in need of updating i wondered what our cabin would be like. It was lovely, very modern and the furnishings were nice. The balcony could have done with a little renovation but there was nothing that stopped us enjoying the room facilities. Our cabin steward, Rufina, was amazing and nothing was too much trouble. We ate in Blu, which we thoroughly enjoyed, the food was of a high standard and the staff always friendly and obliging to any requests for something different. On a couple of sea days, we ate in the Metropolitan at lunchtime and that also was of a good standard. The service wasn't always quick but we were in no rush and where else could we go on a sea day? We did use the Oceanview cafe on a couple of occasions and from what we could see the choice and quality was excellent. Unfortunately, because of bad weather we were unable to stop in Danang but these things happen and you have to make the most of them. The other ports were great and the overnight stays were brilliant, allowing you to experience the nightlife of these places. We did some ship's tours and then used the port guides for wandering on our own. I have to say I thought the port guides were poor, and lacked information and decent maps. The ship's tours we did were good value for money and just right for us. We have a couple of moans, the drinks prices are extortionate. We like a drink when we are away but i refuse to pay stupid prices and whilst we enjoyed wine with dinner etc and cocktails I did feel like Celebrity were taking the Mickey! We enjoy the ambiance of formal nights but felt that there was no sense of occasion on this ship. I don't know if it was just this ship or Celebrity in general. When you make an effort to dress up I feel slightly annoyed when people are still permitted to enter the main dining rooms in shorts and trainers. On other cruises we have always felt pulled to the atrium which is where things always seem to be going on and it is a great place to people watch but on this ship the atrium was nearly always empty, it was beautfiully decorated but there was nothing going on there. Some of the entertainment was poor, especially in the Rendez Vous lounge. The singer playing the piano was great but the band with the male singer were dire. The music was so loud that you couldn't hold a conversation but thankfully it drowned out his terrible voice. We tried the Cosmos lounge a few times but always felt it lacked atmosphere. I don't think I ever saw the Captain, we heard from him every morning at 10am but the senior crew were not often seen around the ship. Hygiene was excellent and they were always dishing out hand gel and wiping bannisters in public areas. Our disembarkation in Hong Kong was quick but it was hard to get away from the terminal. In fairness, Celebrity did warn us about lack of taxis and we could have booked a shuttle but we decided not to and paid the price. The taxi queue was huge so we ended up taking the free shuttle to the Hollywood Plaza mall and then picked up a taxi from there. All in all, we had a fantastic holiday and I would quite happily cruise Celebrity again, especially if they reduce their drink prices!!!! Read Less
Sail Date December 2014
We recently went on a 14 day cruise in East Asia - it was OK but overall we were somewhat disappointed. Our cabin was good, the cabin attendant, and the dining room waiter were good, and the itinerary was good. But we did not find the ... Read More
We recently went on a 14 day cruise in East Asia - it was OK but overall we were somewhat disappointed. Our cabin was good, the cabin attendant, and the dining room waiter were good, and the itinerary was good. But we did not find the actual cruise as enjoyable as a previous one we had done on the Celebrity Infinity along the Inland Passage in Alaska. Although the on board facilities were pretty much the same, but in general we did not get the same degree of enjoyment or satisfaction as the earlier cruise - in particular we thought the quality and standard of food in the cafe and main dining room was generally poor and below the standard of the previous cruise. We took shore excursions at every Port - which were rather tiring, because they left early in the morning and you didn't have time at each place to really absorb the place and to do it at your own pace. That was a lesson we learnt, and no fault of the cruise. We were also concerned about safety drill on board, and how successful an evacuation of the ship would be int the event of such an occurrence - certainly getting passengers getting ashore for excursions, did not always go smoothly, and this should have been routine practice. Except for the food, i could not recommend against Celebrity Millennium, but we would certainly think carefully before going on another such cruise. Two Grey Gypsies. P.S. My opinion was not helped, because I lost my digital camera on board, it must have been found by another passenger or crew member, and they never handed it into the lost property office, but I guess that reflects modern society   Read Less
Sail Date September 2014
We chose this cruise because of the ports of call and wanted to try our luck with Celebrity. Plus we liked that the ship stayed in ports for multiple days. This was our 7th cruise (first with Celebrity) and we have traveled extensively. ... Read More
We chose this cruise because of the ports of call and wanted to try our luck with Celebrity. Plus we liked that the ship stayed in ports for multiple days. This was our 7th cruise (first with Celebrity) and we have traveled extensively. Staff on the ship was friendly, courteous and very attentive! Our state room attendant Schubert and his assistant were excellent and seemed like genuinely good guys! Embarkation and disembarkation was a breeze. This was a Christmas cruise and the ship did a very good job providing for the kids. Both our Kids 5 and 9 years old had a fun vacation. Ship layout was easy to navigate and possessed the usual cruise ship flair. The ship is bit old and shows its age. Our room was 9156, a family veranda with an extended balcony. It was spacious with a separate sleeping area for our 2 children which included an extra television. We would have been quite happy. However, the room was infested with bed bugs. Many of them were mature and we were all badly bitten. We were immediately removed from the room. All of our luggage and clothing was put in plastic and taken away to be cleaned. We were moved to a much smaller room. We were told our original room would be ready in a few hours. A day later, our clothes were delivered to the smaller room without an explanation. After several calls to guest services, we were informed our room would not be ready. Then only after complaining, we were offered 2 rooms side by side but not connecting. I would have preferred that our family be together in the same room but at least we were comfortable. The new rooms were clean and serviceable. Our new rooms were 6027 & 6029. 9156 was offered back to us after a few days but we elected to stay as packing up again didn't appeal to us. We essentially missed a day and a half. The ports of call were amazing cities! We had prepared for the long distance 2 - 3 hours bus or car rides each way but many were complaining. More time to compensate could have solved the problem. The ship was in port overnight on many of these occasions. We spent 2 nights in a private hotel in Bangkok. We wished we had done the same thing in Saigon. Hanoi needs an extra day. We missed the port at Da Nang because of inclement weather. The food at the restaurant was generally OK. There were some disappointments. The food at the buffet was not good. Snack food was terrible. Everyone at our dinner table liked our head waiter Alberto. His assistant Nadan was also extremely nice and should be recognized for giving outstanding service! We didn't eat at any of the specialty restaurants. The shows and entertainment are exactly what you should expect on a cruise ship. The lounge acts were marginal at best with the exception of the one man guitarist/singer who plays in the main foyer. He was exceptional! We had our issues. None which we didn't overcome. We met some very nice people and had a nice time. Somehow we expected more...   Read Less
Sail Date December 2013
Celebrity Millennium – Holiday Cruise- Dec 21, 2013- Hong Kong- Singapore (SE Asia) I wanted to share our experiences on the Celebrity Millennium Dec 21- Hong Kong- Singapore Holiday cruise. This is an honest assessment; the good, the ... Read More
Celebrity Millennium – Holiday Cruise- Dec 21, 2013- Hong Kong- Singapore (SE Asia) I wanted to share our experiences on the Celebrity Millennium Dec 21- Hong Kong- Singapore Holiday cruise. This is an honest assessment; the good, the bad and the ugly. This was my second Celebrity Cruise after sailing on Celeb Reflections this past summer on a Med Cruise. After our Reflections sailing, we felt we had finally found our cruise line and booked this cruise along with another Celeb Med cruise in June 2014. Our port was the new Kai Tak cruise terminal in Hong Kong. It’s brand new and they don’t have their operations down yet. Suffice it to say we did not get our luggage until nearly 10pm. By which time, we were too tired to do anything but eat at buffet and go to bed. Not off to a good start and Celebrity seriously needs to get with port authorities to figure out how to expedite luggage to the cabins. Many fellow pax groused about the same thing so already they got off on the wrong foot with their customers. If you sail in our out of this port, be advised there are not many taxis around. Try to pre-arrange if possible. I found a great online private transfer service- www.blacklane.com who specializes in Asia. They act as a broker with private drivers in many, many cities. I booked them for Hong Kong airport pickup to Kai Tak port while at my airline club in Shanghai waiting to board fight to HKK and 3 hrs later when I landed, I had a text that my driver was waiting. They were flawless and prices very competitive. For example, a 9 pax van from Singapore port to airport was $45; ship quoted me $160. First impressions when walking on board, the ship was definitely showing its age but the public places were still clean, if dated. Cabin- Our cabin 1140, an Aqua Class on Deck 11 was small but had an awesome balcony. It was an aft cabin with by far the largest balcony of the Aqua Class cabins. I highly recommend this cabin if you sail her and balcony size is important. It was right over the deck 10 aft bar (never did find out its name- we called it the Sad Café), but we were never bothered by noise. Probably because the staff at that bar was so disinterested, that no one really cared to sit out there for any length of time other than smokers. More on this later. Cabin was small and unlike Reflections which has overhead storage over bed, this cabin was egregiously lacking in storage. You have to bring a lot of clothes on a 15 day cruise; not sure where we’re supposed to put them. Bad layout to say the least. Not sure when these cabins last had a makeover but if it was recently, they did a lousy job. Our cabin steward was nice and perfectly competent and unobtrusive. As someone else also mentioned in their review, the thermostat never really worked properly in our cabin either. Dining- We obviously were entitled to eat at Blu and did so only 3 nights for a variety of reasons. Some days we got back from tours so tired and late, that we didn’t have it in us to clean up in a hurry and those days we ate at buffet. Other days we spent off the ship (total 4 nights overnighting in Bangkok, HCMC and Halong) The food at Blu while good, was not up to the standards that had been set on Reflections. It was good, not great and IMHO, certainly not worth the extra charges for an Aqua Class cabin. The service was awfully sloooow. Again, an entirely different experience than the one I had on Reflections. Maitre’ D was very nice as were all staff. It just took forever to get service and once we placed our orders, the dishes were brought at record speed so that you could finish your meal in less than 30 min. Just in time for that glass of wine you ordered an hr earlier. ‘Nuff said. QSine and Olympic however were stellar. QSine’s staff was phenomenal and service excellent. Sommelier was great. Food was very good, not quite up to Reflections, but very good nonetheless. We ate here twice Olympic- Food was phenomenal and service was STELLAR. What you would expect in a 2 star Michelin restaurant in Paris. Whoever trained that staff needs to be walked around the ship and give refresher courses to staff at other dining venues. We ate here twice. Il Bacio Coffee Bar- great coffees and excellent service. I think barista’s name was Annie, make sure SHE makes your coffee concoction. Service phenomenal here as well. Buffet- Food selection was fantastic and for most part, all dishes were excellent and very tasty. Best pizza I’ve ever had on a cruise ship. Great omelets as well. Good choices of salads and sides, gourmet sandwiches…etc. No complaints here. Great alternative to formal sit-down dining. Entertainment- Didn’t go to a single show but was told by other cruisers the entertainment was very good. Can’t help you here. Bars and Lounges- Generally speaking, most bars seemed understaffed or they just weren’t making an effort to ask pax if they wanted to place a beverage/drink order. Many pax I spoke to felt that was because so many of us were on Bev packs, that Celeb may have issued an edict not to offer up drinks to pax that have bev pckgs and to let us work for them. We were all just scratching our heads because it certainly was a recurring theme in most bars/lounges and egregious at the Deck 10 Sad Café. Cellar Masters, their wine bar was our meeting place for pre-dinner drinks. Service was good when you mosey up to bar and ordered a drink, otherwise pretty nonexistent if sitting at a table. We learned quickly that we needed to go to bar to place orders and then, they would bring drinks to table. Wine choices were terrible. Just really pedestrian wine at inflated prices but we made do. Reflections had a much more extensive and robust wines-by-the-glass list. Michael’s Pub- Supposedly a “craft beer” bar. Pretty pedestrian choices here as well, but since I’m not much of a beer drinker, it didn’t really matter. Sad Café- Deck 10 Aft- And then there was this bar. Don’t even know where to begin but this bar needs an overhaul. Most days you could find the staff joking amongst themselves while their pax died of thirst and neglect. Not sure what the problem is here but if there was one thing that turned off almost every single fellow pax I spoke to, was the absolute lack of service and overall staff demeanor at this bar. Dirty dishes would sit on tables for hrs at a time, no one would pick them up, things would get blown around and I would see the same French fry for 3 days on the deck. One day it was raining and dirty breakfast dishes were overflowing with toast, egg yolks, pancakes- you name it- on to the tables and eventually the deck. And those dishes sat there accumulating rain for HOURS. It was disgusting and provided a hell of a view from my cabin directly overhead. This is one major reason why I will rethink future Celebrity bookings. I expect that of maybe an MSC, but certainly not a line that prides itself on being a “premiere” liner. I can’t quite figure out if it was just a poorly run ship, if this is standard for Celebrity, or if Reflections was just an exceptionally run ship. Guest Services- Staff was very congenial and professional but seemed incapable of responding to major issues. More on that later. I do want to recognize Raul and Sandra who were both very responsive to any of my needs or inquiries. Itinerary- PERFECT!!!!!!!! I cannot say enough about what an ideal itinerary it was. It was the perfect amount of time in port for a “taster” of that given city. We booked an overnight junk through a private operator in Halong Bay and it was the highlight of our trip. Fellow pax that went to Hanoi regretted it because roads were so bad and trip took too long. We had an amazing overnight cruise on the Victory Star, which I highly recommend. Our ship skipped Chan May Port (Hue/Danang/HoiAn) because of weather and we ended up spending 2.5 days in HCMC/Saigon. We had originally planned on a 1.5 day overnight in Saigon and used the extra day to go to Vung Tua which was a great little beach city about an hr from Phu My port. Bangkok we overnighted 2 nights (NYE/NYD) and that was a treat. Laem Chabang is 2.5 hrs from Bangkok so make sure you arrange your tours before you arrive. I cannot tell you how many pax were stranded on the ship because the ship’s tours were sold out and all private tours were sold out. We used Oriental Escape (www.orientalescape.com) for our transfers and arranged private tours with them and could not have been happier with their services. Anyone on future sailings that has private tour questions, feel free to PM me. Happy to help. I am hooked on sailing and exploring this part of the world. I would actually take this cruise again in Dec 2014 were it not for the ship. I won’t sail Millennium again. Too bad Celebrity can’t substitute a different ship for this itinerary. You can do this sailing 4 years in a row and always have new things to do. If you’re contemplating a SE Asia trip, don’t think it through any more, just do it; you’ll be thrilled beyond your wildest dreams. Lastly, I do want to warn anyone sailing on this ship in a balcony veranda cabin, that my friend traveling as a single in a dbl occupancy cabin on Deck 7, got locked out of her balcony at night when the ship was swaying in rough seas. The sliding glass door slid shut and the handle popped into the locked position leaving her stranded on her balcony for 30 minutes until her cries for help were eventually heard by the people in the cabin next door. We reenacted the situation several times and each time the balcony door would pop into the locked position. Although she made Celebrity aware of the issue, they seemingly downplayed it. A warning should be on each and every door that the handle needs to be in the down position if you step outside. The response from Celebrity was simply unacceptable. My friend was traumatized. She asked to speak to the Hotel Mngr who never called, asked to get a copy of the incident report- nope- Celebrity wouldn’t do it. Just deplorable customer care. Her hand was swollen to three times the size because she banged on the door so hard trying to be heard. She eventually went to get acupuncture onboard and asked Celebrity to at least pay for that. Nope. Not even a future cruise credit for her nightmare. Shame on Celebrity. Parents and fellow travelers consider yourselves warned... In closing, I boarded this ship as a Celebrity loyalist with intentions of sailing Celebrity whenever possible. I leave still in search of a cruise line I can call my own.   Read Less
Sail Date December 2013
We are experienced cruisers. Did this exotic itinerary with friends who we hook up with every two years. Embarkation good- no issues. Rooms were ready within an hour which is quicker than what we are accustomed to. Room Steward was ok ... Read More
We are experienced cruisers. Did this exotic itinerary with friends who we hook up with every two years. Embarkation good- no issues. Rooms were ready within an hour which is quicker than what we are accustomed to. Room Steward was ok but not overly attentive. Never called us by name. Had 2 day in most ports which was good considering the itinerary. Most excursions are a full day which means early mornings and most had a drive of around 1.5- 2.5 hours to get to each way which became tiresome. However if you wanted to see the cities you had no choice. Did not do Hanoi which I heard from some who did the trip that it took them 8 hours of traveling to get there and back. Glad we didn't do that one. All the cities are crowded and hot. Most had populations of 5-10 million. The hawkers are pretty aggressive in some areas and hang around the tourist visitation sites. Didn't take in any of the entertainment except for one night. The on site dancers and singers are very good and the one show we did take in was top notch. The food was very good, well presented and creative. We had anytime dining but found a good table with excellent wait staff so we ate there most nights. While we couldn't reserve a table they always kept this one for us. Friendly staff throughout the ship especially Dexter ( Mr. Washy Washy) who could make anyone's day. We had no issues and would sail again with Celebrity. Read Less
Sail Date December 2012
As with some people on this sight I do not normally feel the urge to write a review but (In my opinion) some small issues have been exaggerated regarding this cruise. Check In- We arrived at the check in around 2pm and did not ... Read More
As with some people on this sight I do not normally feel the urge to write a review but (In my opinion) some small issues have been exaggerated regarding this cruise. Check In- We arrived at the check in around 2pm and did not experience the apparent chaos, chaos probably caused by a lot of passengers trying to board early. A passenger I met during check in told me that he arrived at the terminal at around 11am (earliest boarding time) and he thought Robbie Williams was at the front as there were that many people there. He simply went away and went back around 2pm as I did and virtually walked straight through. Stateroom- The stateroom was ready with fresh fruit, flowers and a ice cold bottle of the sparkly stuff and a hearty welcome from our cabin steward Batista and his assistant. Unlike other reviewers our stateroom was very clean with no nasties lurking. We did not need to ask for anything out of the ordinary but I did not feel that I could not ask Batista to resolve any issues. TALK TO THEM, IT HELPS. The crew who we dealt with we're very friendly and polite with quite a few greeting us on a first name basis. Thanks to Batista (room steward), Hasan, Avinash, Natalia (sommeliers), Rose,Jorge (pool bar), Natalia (Metropolitan concierge), Komang, Alin, Eka (Martini bar) the list goes on. We are not new to cruising and if we had been inclined to find something to complain about we probably could of but after all that's not the point of a holiday to me. Read Less
Sail Date December 2012
This was the first time Celebrity was done this route and it showed. The ports were all terrific with overnights in Singapore, Bangkok, Ho Chi Minh City (Saigon), Hanoi, and Hong Kong, but Celebrity was comically disorganized at port calls ... Read More
This was the first time Celebrity was done this route and it showed. The ports were all terrific with overnights in Singapore, Bangkok, Ho Chi Minh City (Saigon), Hanoi, and Hong Kong, but Celebrity was comically disorganized at port calls in general, getting people ashore, running shore excursions, and handing out passports. Hotels: Fairmont Singapore-Nice, but pricey Renaissance Bangkok-dirt cheap, and incredibly nice hotel Caravelle Saigon-cheap, and nice, but not as nice as Renaissance Sheraton Hong Kong-Expensive, but a very nice hotel Ports In Singapore, we did some nice tours before we got on the ship, including a city tour, and a tour of the World War II sites (Kranji was very moving). But I will focus on what happened once we got on the ship. We had planned to go to this nice new aquarium on Sentosa, since our ship didn't leave until 2 PM the next day. Unfortunately, we would soon learn that we had to be on board at Noon, which was never told to us when we booked. It was very misleading, and the beginning of our discontent with Celebrity's port operations. Apparently, there are 2 different aquariums on Sentosa. We accidentally went to the old one, which like everything else on the island, didn't open until 10. Because we had to be on board at 12, we didn't have time to go to the new aquarium instead. To add insult to injury, the ship ended up leaving port 4 hours late because all passports needed to be turned in, but a group of Russians (if you believe the scuttlebutt) failed to turn their passports in and were lounging at the pool despite constant announcements and impassioned, angry pleas from the captain. So, we had rushed for nothing. In Bangkok, all 4 members of my party were booked on the "Essence of Old Bangkok tour, which left at 10:15 A.M. My youngest son and I planned to stay overnight in Bangkok and just have the bus leave us there at the conclusion of the tour instead of going back to the ship. We were worried about getting our passports in time (you needed to collect your passports in order to stay overnight ashore as the hotel asks for them) since they were set to be given out at 10:30 A.M. Thus, I talked to guest relations and they assured me that our passports would be the highest priority and we would be able to get them at 10:15. Still concerned, I went to the shore excursion desk and told them my situation, and they once again assured I would get the passports in time, and if not, they would book me on a different tour which was "Overnight Bangkok on your Own". Long story short, we did not get the passports in time because Celebrity was so slow and inefficient at distributing them. As time marched on, I returned to the guest relations desk to ask about my so called priority status. The woman at the desk (can't remember her name, but she was Peruvian) told me that they were in her supervisor hands and we would get them soon, and that we should wait by the desk to receive them. 20 minutes later no passports. We went back to the place where passports were being distributed and had to wait even more time to get them. The Peruvian had blatantly lied, a tactic we found was used often by our crew who could care less about our experience. When we finally got our passports, we rushed to the shore excursion desk to make sure we got on the "Overnight Bangkok on your Own" tour. There was now no room left, and without any aid from Celebrity we were forced to find our own transport to Bangkok. It was very expensive, but we did get to the city in time to see the Grand Palace< the Temple of the Emerald Buddha, and the Temple of the Reclining Buddha. The next day we went to Wat Arun, The National Museum, the Marble Temple, and the Sri Racha Tiger Zoo before returning to the ship. We would later learn that the tour we tried to get on was delayed so much due to passport issues that it did not arrive in Bangkok until 5 P.M. according to some of our fellow passengers. So, it was a blessing in disguise that Celebrity had failed to get us on that tour, as it saved us from further incompetency from them. The exception to the rule of bad shore excursion, passport and gangway issues was in Saigon. We had booked the Saigon Overnight tour (a bargain at 295 dollars) after enjoying staying overnight in Bangkok so much, no thanks to Celebrity. Our tour guide, Hoang, was just great. He was the best tour guide on the entire cruise. He spoke very good English, was kind, courteous, and gave lots of information and interesting anecdotes about his hometown. We saw all the usual sites on day 1 (Presidential Palace, History Museum, Water Puppet Show, Market, Church, etc.) and stayed at the Caravelle Hotel that night, which was great. My son had wanted to visit the highly touted War Remnants museum, which we didn't have time for the first day. However, it did open at 0730 the next day. We rushed there and thoroughly enjoyed our brief 45 minute visit. Next, we went to the Cu Chi Tunnels which was fascinating. It was incredible to see how the Viet Cong constructed this massive system with such little resources. The best part though was the shooting range they had where you could fire a wide range of weapons from the Vietnam War era, including AK47, M16, and M60s. We picked the AK47 and the M60 and it cost 68 dollars, not cheap, but incredibly fun. I had fired the M16 and M60 before, but never an AK, which was so unique since obviously I was not exposed to that as an American. There were no real issues with passports or disembarkation we experienced in Saigon, so that was a relief. After a day at sea, we arrived in Chan May, the port for Da Nang and Hue. We booked the Imperial Hue tour. This was the tour from hell! Our tour guide, Tran, had an absolutely incomprehensible accent and had an overall poor command of English. After paying hundreds of dollars for my whole family to go on this tour, I expected better from Celebrity. Could they really not have found a single guy in all the Central Highlands who spoke English better than this? If you listened hard, you would be able to make out about 30 percent of what he said. For example, "bla bla bla bla Heavenly lady Pagoda bla bla bla" So when he explained things anywhere that day, it was utterly useless. First went to the aforementioned Heavenly Lady pagoda, where I listened to another tour guide who actually spoke English. Next we went to the imperial palace. I hired four rickshaws to take us there from where the bus left us because my wife has a bad knee and cannot walk well. The rickshaw guides had quoted us two dollars each to go to the palace. Unfortunately, they lied. Instead of taking us to the palace, they take us on this one hour long wild goose chase around the streets of Hue despite my constant urgings to take us straight to the palace. When the tour finally ends, they want 1 million dong apiece, like 48 dollars. I am incensed. I did not want this whole long tour, I wanted to just be taken to the palace and pay my 2 dollars. I give them a million dong for all four of us, but they won't let us leave and attempt to physical restrain us. A poor plan since both my son and I have at least 7 inches and more than 80 pounds on all of them. My wife gives them 500k more dong and we leave. We only have 30 minutes left to see the Imperial Palace, and without a guide, no matter how bad, to show us around. Tran comes looking for us and he is not happy. We aren't actually late but he must just have had a bee in his bonnet about it. We get back to the bus roughly on time, but he still looks like we shot his water buffalo. We travel back across the Perfume River for lunch at a "4 Star Hotel", really a 2 star in my book. The food was of poor quality and little variety. The drinks were long passed expired and when we went down in the elevator we found ourselves stuck behind a buffet table. Oh my. After lunch we travel to the Thien Mu tomb to hear some more garbled explanations from Tran. We then return to the ship to recover from our trying day. The next day was much better. Although there were issues with tenders the next day and our excursion was delayed an hour, which was cut off from our tour, Ha Long Bay by Boat was simply stunning. All these little islands jutting out from the water were breathtaking. When we arrived at the island with the big cave, there was a 45 minute wait to get in, due to our late departure. It was worth it though. The cave was the largest and most spectacular I had ever seen, and different colored lights were put in it to further the mystique. We then visited a floating village where a local boat came up right next to ours and the kids from the village jumped on to our boat to essentially beg for money. It was heartbreaking, but at the same time fascinating. The next day we traveled to Hanoi (3.5 hours overland) which was great. We saw the Hanoi Hilton where John McCain was imprisoned, took an electric cart through the busy market, and saw Ho Chi Minh's mausoleum. We couldn't go inside as it is only open in the morning, and we couldn't visit his cottage because of some military exercise that was going on. In the words of our terrific guide Hung, "This is a communist country. They just tell me it is national security and I can't do anything about it". We did get to see the lake where John McCain took a "swim" according to Hung, which was cool. Afterwards we returned to the ship. Two days later we arrived in our final port, Hong Kong. We took a great tour the first day there (Highlights of the City with Dim Sum Lunch). The next day we disembarked and went to Ocean Park which was incredible, if a little expensive at 280 HKD. They had 4 different pandas which was mind boggling, a great aquarium, and a thrilling cable car ride. We didn't have time for much else there, since my wife wanted to go shopping for fake purses as Christmas gifts, but my sons really enjoyed shooting water cannons at people on the River Rafting ride, a bargain at 10 HKD per session. Next, we were on our way to lunch when we were approached by an Indian trying to sell Fake watches and purses. My wife couldn't resist. He led us into a seedy apartment building, up to the 6th floor. There were bars on all the doors and led us into his apartment where he had an impressive (read: frightening) surveillance system and 3 of his goons guarding the door. We bought a nice purse bargained down from 250 dollars to 180, which I still thought was too much. After a delicious late lunch of Pho at a Vietnamese restaurant, we journeyed on to buy even more crap at the Ladies Market. My two sons went to the Hong Kong Museum of History instead, which they said they thoroughly enjoyed, and only cost 20 HKD total, less than 3 bucks. The Ship and Cruise Experience Having previously cruised with Celebrity on the Century in 07, where the service was out of this world, I expected to be treated as a valued guest. Unfortunately, even though I was in a suite, I was treated more as cattle. The service was really no better than Royal Caribbean or Princess. But at least they make up for it with great activities and entertainment. On Celebrity, not only was the service underwhelming, the entertainment and activities were the worst I've ever seen. There was really nothing to do when the ship was not in port that was worthwhile. Just opportunities to give Celebrity more of my hard earned money. No good shows, no fun activities or game shows, not even the Newlywed game! A travesty, in my eyes. The comedian, Joel Osborne, was Fifty Shades of awful. He couldn't handle the crowd and was criminally unfunny. The other shows were similarly poor, except for Mario D'Andrea, a guitarist/vocalist who was great. The trivias, which my son loves, were almost exclusively during the day, when we were in port, and were not even that good when we were there. No real variety in subjects, no entertaining staff. Not even an exciting game show format. Worse yet, the food was not particularly good. The alternative restaurants were absurdly overpriced at 40 a person, though Qsine was an experience. The food outlets were not open frequently or long enough, with the Pool Grill closing at 6, the dinner buffet at 9:30, and Ice Cream at 10. The main dining room wasn't very good. The service wasn't as good as on other cruises and the variety was lacking. There was little for my vegetarian wife. The quality of the food wasn't overly good either. And overall, the staff didn't go out of their way to help you. You had to take the initiative to get them to act if you needed assistance after they made a mistake. Conclusion All in all, it was an enjoyable cruise, not because of the ship, the service, activities, or entertainment, but because of the ports. As much as I might complain about the onboard experience, I didn't take this cruise for the ship. I took it to see Southeast Asia. A cruise is a great way to see it, and the overnights really made the trip for me. It would be very difficult and expensive to see all those places on your own, and you would be stuck eating local food all the time which you may not like. I'd rather a bad steak on Celebrity than chicken feet in some random place in Vietnam! I do hope Celebrity learns from this. The service may never get better because they simply do not care enough, but they certainly should improve the tendering, passports, and port operations. Their problems with that were simply ridiculous. In the future, I will look to book Princess or Royal Caribbean, because Celebrity has simply lost its edge. It is no longer a "premium" line. Its service is average at best and the food is somewhere south of that. Celebrity never was good at entertainment or activities, but this cruise was truly awful in those categories. If you are considering taking this cruise, I would urge you to lower your expectations. And I would certainly avoid the Millennium if you are cruising more for the ship than the ports. Unfortunately, no other cruise line is doing a similar route (except for Holland America, yuck) so if you want to cruise Southeast Asia, at this point, you have to stomach the Millennium, to enjoy the rich experiences ashore. Read Less
Sail Date December 2012
My husband and I (mid 40s) wanted to try a Celebrity cruise. We booked a quick trip that had us at sea on Christmas day (this was a first for us). We thought it would be a nice treat to "get away from the hustle and bustle of the ... Read More
My husband and I (mid 40s) wanted to try a Celebrity cruise. We booked a quick trip that had us at sea on Christmas day (this was a first for us). We thought it would be a nice treat to "get away from the hustle and bustle of the holidays here. We have cruised many times, but this was our first on Celebrity. We read up ALOT on this ship and really appreciated all of the great reviews and "live from" reports that everyone had posted on cruise critic. Because of all of these, we were aware that this was an older ship. We found her to be LOVELY ! The decor was very nicely done - not super glitzy, very tasteful . embarkation: pulled right up to unload, very nice porter was right there to help. My husband went to park across the street in the garage and was back in five minutes. Once inside, they had check in lines divided into categories. We were directed into the concierge line as that was our room type. Our line was not particularly long, but seemed to take forever. I did notice that the line next to us had no one in it. It was for select and elite members. Because of our cruises on RCCL we were also select on Celebrity. however, I did not know to mention that to the person who was directing traffic-live and learn. Once we got our key card, things were zippy fast and we were on the ship in just minutes. We were very impressed with the service and staff on board. They seemed to go out of their way to make sure you had everything needed. Everyone was always so pleasant and smiling. There were lots of little "touches" that made this cruise seem so special- like the welcome aboard champaign, the ice cold wash clothes when returning to the ship after your day in port, etc. Room: we had a balcony room as this is always my preference. The balcony was probably one of the smallest we have had, but definitely suited our needs. The room was clean and comfortable . Our suitcases did not fit under the bed this time ( just a hair too big) and that surprised me until I remembered this was a new set that we had not used on a cruise before. We were able to store them in the closet no problem, but that meant I lost precious shoe space!!! :) I will remember to use the other luggage on my next cruise. The bathroom was small, but just what we expected. Our room attendant was Oscar and he was excellent! Activities: we had pre booked a couples massage for Christmas day and it was really nice. They were however about 25 minutes late taking us back which seemed a little unusual. There was some obvious tension between some staff members that we noticed while we sat next to the reception desk. This was the only time we used the spa area. We did participate in some of the computer classes that were offered. We took photoshop I II & III while on board. The staff member that did the class ( I believe his name was Sandy) was very patient and thorough. We also attended the cooking demo, the Christmas eve event, and a few other things. They had a nice variety of things offered (we just didn't have enough time to do them all) Pools: we never really used them, just walked thru those areas often. The adults only are seemed really nice and relaxing, however the music at the other pool was always very loud. It seemed like everyone was always having fun. Food: we ate at the Olympic for the first two nights. I CANNOT say enough about how amazing this was. The food was out of this world and the service was even better than that! The third night we returned to the ship too late for our late seating dinner time, so we ate in the buffet. It was ok. On our last night we finally made it to our table in the MDR. We had late seating which always seems to work better for us. We ended up with a terrific family of four as table mates....really sorry it was the last night before we got to meet them, they were so much fun. The food in the MDR was very good as was the service that night. We did go to the brunch that is done on the sea day....kind of a mad house, people everywhere, no order to any lines, kind of crazy, but there was a nice selection of food and it was very good. We did use the room service every morning to have coffee and croissants delivered. Always delivered on time and always by the smiling Frances. She quickly became our "coffee angel" and we loved her! Entertainment: the few shows we saw were just alright....typical cruise show quality. But the acapella group (Metro park I believe the name was) were fantastic. We saw them multiple times around the ship. The comedian was very funny too. Excursions: in Key West we chose to just walk around on our own- no planned excursion. You are only in port until one, so it was a very short day. In Cozumel we booked the Tulum Ruins tour. It was a very nice tour. However it consumes every bit of your time in port. All of the shops at the pier were closed by the time we returned. Also that particular day, the ferry ride over to Playa Del Carmen was EXTREMELY rough. This made for lots of sea sick passengers :( Disembarkation: on the last morning, we went to the MDR for a quick breakfast at seven. We were supposed to meet in the platinum lounge (martini bar) at 7:45. We arrived in the lounge a few minutes early. Within five minutes we were told by a staff member who was in charge of that area that it was our time to disembark. Within five minutes we were off the ship and gathering our luggage (with the porters help). I would say we were at the curb in another four minutes. This was the fastest I have ever gotten off a ship and cleared customs. Celebrity sure has this down to a science. Overall we really loved our first Celebrity cruise and look forward to trying some of the other ships they have to offer Read Less
Sail Date December 2011
We drove down to the cruise. We stopped in Fort Pierce, FL the evening before. Left about 11 am and got to the port around 1 pm. Parked the car in an area parking facility that was much less than the $20 a day for parking at the port. ... Read More
We drove down to the cruise. We stopped in Fort Pierce, FL the evening before. Left about 11 am and got to the port around 1 pm. Parked the car in an area parking facility that was much less than the $20 a day for parking at the port. We entered the building and showed our passports and the cruise document. Upstairs to a long, long line. The line had at least 25 agents working but it still took about 35 minutes to reach the counter. Counter process was quick, just fill out health questionaire, show the credit card and soon we had gold seapass cards. We skipped the photographers near the gangway and proceeded down the gangway to the ship where we were greeted by several people offering drinks--both alcoholic and non-alcoholic. They also had an area for children to be signed up for their safety bands. We took the glass elevators up to deck 9 and found our cabin. The cabin was nice. I am a big person so the room (or lack thereof) wasn't too big a problem. There was no way for more than one person to get past however. Our room steward stopped by to talk with us but he didn't get to as the cruise director was on the loud speakers reminding everyone about the safety drill. We were able to meet him after the safety drill. Celebrity means business about the safety drills. Our name was checked off the master list of passengers. Another passenger was told he could not bring his drink into the Celebrity Theatre. We arrived before the drill started; those alarm bells should wake up the soundest of sleepers. The drill didn't require passengers to bring life jackets. The crew on stage demonstrated how to put them on. All and all probably the shortest drill I have attended. We dined every night but formal night in the Anytime dining room (the upper level of the Metropolitan restaurant). Had no wait for a table for two each night. The service was the best the first night from a waitress from Serbia and went down from there. Food quality was generally excellent. The last night, Christmas night, was the worst as service went. They were serving a 7 course dinner which I wondered if it didn't throw things off a bit. We did not get bread or water for several minutes after we arrived. There was also great delay in taking our order; far more than the past evenings. I saw several staff arguing with each other. Again, something I had not seen on the other nights. Lunch we ate at the Caribe restaurant. There were lots of choices for food from Asian to Caribbean to hotdogs to a salad bar. No need to go hungry on this ship. Dinner here had no variety from one night to the next and closed up early. There wasn't much offered late night either. My brother prefers to travel on Princess with its lido restaurant open just about 24 hours. One thing both of us agree on is the lack of insulation from the jogging track above. Your eating and all of a sudden a bang bang bang from above. We finally figured out it was someone jogging. Getting off and back on the ship in Key West and Cozumel was easy. Upon your return, staff had cups of drinks available as well as a ice cold towel. It was very much needed. On board, you had to empty your pockets like at the airport. I had my cell phone on me and set off the alarm when I walked through. Put the cell phone in line to be x-rayed and went back through and all was well. The entertainment was very good. The two shows in the theatre were excellent and there was a variety of music in various lounges. I wish the jazz band had played more; the only time I heard them was when I went to the show. Disembarkation was easy too. Put your designated number on the luggage and put it out before 11 pm the night before. We were to meet at 7:30 in one of the lounges and then proceed to the gangway. We were off the ship in a matter of seconds after hearing the ding of your seapass card. The longest wait was at the luggage carousel waiting to get our luggage. On to the customs folks who wished us happy holidays, took the form, and said we could proceed. By 7:55 we were back at the car for the ride home. Read Less
Sail Date December 2011
We booked this Thanksgiving cruise way back in March I found the Sheraton Old San Juan with Priceline at a reasonable price .We headed out on the 21 giving us time to unwind before our cruise Nov 22 . Coming from the GREAT WHITE NORTH it ... Read More
We booked this Thanksgiving cruise way back in March I found the Sheraton Old San Juan with Priceline at a reasonable price .We headed out on the 21 giving us time to unwind before our cruise Nov 22 . Coming from the GREAT WHITE NORTH it is always smarter to leave early although still no snow to speak of WE travelled on US air via Philly.smooth ride but no entertainment on plane After a relaxing evening we were awakened to the site of Millie across the bay A quick cup of coffee and off we went May I say that the Sheraton was a great place to stay at Restaurant was up behind the hotel ...very nice fish dinner Arrived at the dock under pouring rain behind a great LONG line . I searched for a porter cause there was no way I could drag so many suitcases up front .Once he came we were hustled in .he took care of bags and we were in . Speaking Spanish definitely was a plus .Port was a bit of a mess with people luggage and rain WE got to our cabin quickly dumped our stuff .Returned for our champagne and lunch upstairs Met our cabin steward FRANCISCo who cleared the fridge ,gave me extra towels and chit chatted .VERY nice guy We explored the ship ...very nice ,clean, friendly staff WE left at 8;30 as planned We chose Millenium because of its itinerary and were not disappointed The southern Carib is truly wonderful each island prettier than the next On St Croix we went to sandcastle Beach...nice relaxing day Dominica was us under liquid sunshine with our GREAT GUIDE PEPPER .We HOOfed up Trafalgar falls and visited many surroundings Pepper avoided crowds and got us to SCREWS SPA for a FABULOUS sulphur bath ..My aching bones loved it.We had the place to ourselves my sister and 4 other members of our roll call. Pepper REALLY planned it well .I asked for sun for Champagne REEF and lo and behold it came out Be advised you need shoes to get to reef ...wicked rocks everywhere .but fish were very colourful Pepper showed us different parts of his lovely island All around a GREAT day .Thank You PEPPER All the ports we visited were great . Celebrity threw us an amazing Meet and Greet party for Cruise Critics Roll Call. prior to late dinner one evening ...champagne and snacks and all upper echelon staff came to chat ...WOW!!!VERY IMPRESSIVE!!!GOOD JOB CELEBRITY I was really impressed they respected us so much KUDOS TO CELEBRity On this ship all officers including Captain were VERY visible ...also impressive mingling with guests The following is what I enjoyed the most on Millenium no smoking indoors or in cabins ..WOW I REALLY appreciated that ...no stinky rooms or clothes or hair ...All other companies please take note I discovered the Thalassotherapy pool ..OH LORD WHAT A BLESSING IT was aa wonderful soothing experience When we were at sea the waves in the pool were glorious .I wish all ships had such a pool It was REALLY fun I appreciated the wet towels and cold drinks after shore excursions and the pitcher of water in cabin I found in general the staff and crew to be happy on board ..smiling and helpful ...happy crew happy ship Dinner on Celebrity was DELICIOUS ...my favorite was the Morroccan lamb and seared tuna ..The chef even shared his recipe for that one ...I guess it helps to speak FRENCH as well /I made it at home ..DELICHE All in all Milli did not disappoint My only beef...... shows prior to dinner ...I missed them all I need to rest up before dinner and shower etc By returning around 6 there was no way I could make the pre-dinner shows .PLEASE dinner and a show in that order I did enjoy the production shows after dinner Brunch on the seaday was very appreciated I highly recommend Millie esp since it goes to shoeheaven ...CURACAO ...picked up quite a few pairs of really wild shoes ...I LOVE CURACAO People there are so very nice If you must go to Southern Caribbean find a cruise that goes to Curacao It truly is the best In conclusion thanks Julian Hotel Manager for bridge tour ...I even have a picture of me at the wheel all 8 inches of it wearing the Captain's hat Costa put on me ...the guys on the bridge were a hoot!!11.Cruz and Santuara our waiters for excellent service. our TEXAN tablemates ...NASA retirees ...who were fun to be with. We really enjoyed ourselves .Yes we will do CELEBRITY AGAIN!!! Michele Read Less
Sail Date November 2010
Having arrived in San Juan to embark the ship our cases were taken and we were very quickly registered and on the ship. Whilst waiting for our luggage we went off to have lunch, on our return the smell of wine to which you are allowed an ... Read More
Having arrived in San Juan to embark the ship our cases were taken and we were very quickly registered and on the ship. Whilst waiting for our luggage we went off to have lunch, on our return the smell of wine to which you are allowed an allowance was really strong, our friends had wrapped their's inside some clothes inside their suitcase and it has been broken and the whole suitcase full of clothes was ruined, coverd in red wine and at the same time they had managed to break the bottom of one of our cases and break the handle off, so no care taken with your luggage so be warned!!!!! Dinner in the main dining room is an event in it's self, very long winded, fine if you don't mind waiting, dinner time which was set for 8.30pm was moved to 8.45pm without warning and stayed at that time during the whole cruise. If staying in the same cabins that we did, 8147 & 8149 be advised that 8149 is right next to a family cabin and we had some very noisy teenagers using foul language, so had to call security twice, not a good cabin, the noise can also be heard from 8147. I would like to thank our table waiters Renante and Sonnel who looked after us every evening and did a really good job the best people on the ship in my opinion and the only good thing on this cruise. We dined in the Olympic Restaurant twice worth every penny but very rich food and very filling, but you will enjoy it and it is worth the $30 dollars extra charge, the service is spot on, but they do not do flambe at the table like they say they do. We did cruise over christmas and new year and the ship was full of children, so if you like the quiet life not a good time to go as it is definately a family ship at this time. When you came in from being on shore for the day your bags are scanned and if you have any bottles of alcohol or cans of beer they will take them away this did cause a few arguments that we saw, the security were very unfriendly on this ship and we have never found this so with any other. I would say all in all that Celebity seem to have a very good reputation the ship is very nice but that is where it ends, the food is not brilliant and we have had a lot better, the service is not brilliant and you are treated like something they have never seen before, I really don't wish to repeat this experience, everywhere you turned on this ship you just felt that they were trying to extract money from you, even the freshly squeezed orange juice in the morning had to be paid for it never has on any other ship, they have an English breakfast bar but they ran out of English bacon a week before the cruise finished, they even ran out of white bread one morning, crazy. Don't get forced into buying the soda package you can get drinks all day long from the cafe's that you don't have to pay for and the soda packages are expensive, one more way for them to try and make money. The restaurant was not open for lunch for the entire cruise, if you go with other companies even if only 5 people are in the restaurant they are still open, but not celebrity. So all in all 2/10 an experience not to be repeated. Although we had a concierge cabin there are only 2 chairs and a table on this balcony, no sunbed so if you want a sunbed don't go for this class of cabin. Read Less
Sail Date December 2009
Had been on Millennium about eight years ago. On Mercury for the millenium cruise ten years ago. Also on Constellation two times and the Infinity. Have cruised with other lines as well. The Celebrity Line used to be quite special. Because ... Read More
Had been on Millennium about eight years ago. On Mercury for the millenium cruise ten years ago. Also on Constellation two times and the Infinity. Have cruised with other lines as well. The Celebrity Line used to be quite special. Because other lines have gone crazy with entertainment, ice rinks etc. poor Celebrity has to try some new things. I understand from fellow cruisers that their newest ship is extraordinary. The entertainment on this ship is average at best. It is not the fault of the entertainers who give it their all. Fellow cruisers it is the economy and they have had to cut somewhere. The wow factor all around has been diminished. Contrary to some of the reviews the food for the most part is still pretty good but not what it was. We have been on about seventeen cruises all over the world. Three of them this year on three different lines and although rates are often fabulous there have been cost cutting. The appeal of this Millennium cruise was that it covered Christmas and New Years and included ports such as Guadeloupe and Tobago. The service is still very good to excellent. I think the crew tries very hard. A wonderful brunch was presented on Christmas and New Years day. A new Captains Club for all select and elite members was presented on New Years Day and included a sushi bar and crepes and a carvery. This was only an hour or so after brunch. If you do research now on the internet you will find if you were to go to a resort in the Caribbean at this time of year for a decent hotel you would be paying more for the room then you would pay for a cruise like this that includes food and entertainment. No I am not a travel agent but you would pay from three to five hundred a day for a room alone while if you went on the Millennium for about two thousand per person you could have it all for fifteen days. We are talking a balcony room and maybe even a concierge class one at that. Please keep that in mind. Read Less
Sail Date December 2009
My wife and I just returned from a 15 night cruise aboard the Celebrity Millennium and I have to say the cruise, ship, and staff we first class the only disappointment was the food. I couldn't believe that the menus were so poorly put ... Read More
My wife and I just returned from a 15 night cruise aboard the Celebrity Millennium and I have to say the cruise, ship, and staff we first class the only disappointment was the food. I couldn't believe that the menus were so poorly put together and that so many of the items served didn't match the description on the menu. For instance on 2 occasions I ordered soups the first was a cream of potato soup with sauteed frogs legs that came with no frog legs. The next was a seafood soup garnished with shrimp, scallops and muscles that came out with no seafood in it (the base of the soup was also used for the lobster bisque and a number of seafood sauces, by the way I have been a chef for over 20 years so in this case I know what I'm talking about). On both occasions when I brought this up to our waiter (Okaysaya) whom I thought was very good at his job he had no idea why this was happening and the head waiter would come over and tell me he would go to the kitchen to take care of this, the first time he came back after I finished my entree with another bowl of soup that had frog legs on it. Again the second time he did the same even though I told him I didn't want another bowl I just wanted him to know that items were coming out wrong. The next night he brought everyone at the table another bowl of the seafood soup loaded with seafood even though I was the only person that ordered it originally, too little too late. These are just a couple instances but there were more. I can say that no one left the table hungry and there were some bright spots on the menus as well but by far the biggest issue in talking to other guests were complaints about the food. My opinion they need to consider hiring a new chef and maybe replace others on the kitchen staff as well. The ship was recently in dry dock and for a 10 year old ship the Milli was in really nice shape, very clean and well maintained. The activity staff were a great group of folks led by Artie Anderson (cruise director). The entertainment was not really to my liking, I can't say it was not good but I've enjoyed many great shows at sea however not on this particular cruise and the ship entertainment was amateurish at best. During this cruise we actually visited 11 ports of call - St Croix, St Martin, St Kitts, Guadalupe, St Lucia, Dominica, Barbados, Tobago, Grenada, Curacao and Aruba. We really enjoyed all but Guadalupe, we found the port to be dirty and people to be much less friendly than all of the other ports. The other big issue there was everything is priced in Euro's and most people had no idea how to deal with American dollars or even want to take dollars. This was our first time to many of these islands and I can say I wouldn't mind living in St Lucia, Tobago or Curacao people are great, countries are all beautiful and being as it's seriously winter where I live the weather can't be beat! The last issue I want to mention is that this was our first cruise on Celebrity, we've been on many Royal Caribbean cruises and we were told that being as RC is a 4 star line that we would see a big difference in service etc. on Celebrity and I have to say that statement couldn't be farther from the truth. As I've stated the staff were all great but I saw absolutely no difference between Celebrity and Royal Caribbean as a matter of fact there were many things I preferred on RC such as wine packages/choices. All in all I don't mean to sound negative, we had another great vacation but then again I can walk down the street by myself and be a one man parade, I have a good time where ever I am. Food was not up to par with other ships/lines and needs to be looked at, will I cruise on Celebrity again I can't say no BUT I would look at other options first. ScottNKimmy Read Less
Sail Date December 2009
I am a recently retired travel manager of 3 large agencies. I have cruised a lot and done many ship inspections in the last 20 years. Back when I was an agent, I always felt it was my responsibility to listen to what my clients desired in ... Read More
I am a recently retired travel manager of 3 large agencies. I have cruised a lot and done many ship inspections in the last 20 years. Back when I was an agent, I always felt it was my responsibility to listen to what my clients desired in a cruise and then to use my experience to guide them to the proper choice whether they wanted an intimate experience or parades down Main Street. My main reason for writing this review is to refute some of the reviews I had read prior to our recent cruise about the Celebrity Millenium. We are currently in our winter home in Cabarete, Dominican Republic on the North Coast so we had a driver take us on the 4 hour journey to Santo Domingo. From there we took an hour flight to San Juan where we embarked the Celebrity Millenium for a 15 night cruise to eleven Caribbean ports on December 18, 2009. There were 6 of us and we got a van to take all of us from the airport to the port with luggage for $27 plus tip. We had sailed on the Millenium years ago when we did Scandinavia/Russia. The ship was still in excellent shape and we enjoyed our CC Concierge balcony stateroom. The balcony was not as large as I had hoped but the room was well laid out and there was ample storage. I would strongly recommend upgrading to a balcony, especially on a longer cruise. It makes all the difference. Our friends who had booked an inside stateroom had "cabin fever" by the time they debarked. We chose the Concierge level since it came with pre-paid gratuities on the internet site we used. But it had a few other perks such as champagne waiting for us in our stateroom, more square feet, fresh flowers and daily canapEs, and thicker bathrobes. My husband has breathing difficulties and a wheelchair was provided to us free of charge the entire trip. The staff was so helpful on the few occasions where we used it in port. The main disagreement I had with CruiseCritic reviews of this ship were the comments on the quality of the food. The food was fabulous!!! Believe me....I know my food and this was as good as I have had on any comparable ship. We had escargot every night. The Prime Rib came medium rare exactly as ordered. If we couldn't make up our mind and wanted multiples of things to try...no problem. I am writing this review because I can simply not allow those negative reviews to go unchallenged. (And...no...I do not work for Celebrity Cruise Lines!) This was a holiday cruise over Christmas and New Years so the ship had every age demographic. I cannot comment on the childrens' programs except to say that they seemed content and busy with scavenger hunts and teen movies, etc. Celebrity is a more refined experience. You won't find blaring announcements every hour hawking Snowball bingo jackpots. No drunken rowdiness poolside. If this is your type of thing this is NOT your ship. I heard some people grumbling that there was not enough to do and that the ship was deserted after 11pm. For us, it was exactly the relaxation we were looking for! There is a real Cinema which I enjoy although I would have enjoyed more of a variety of movies. The dining room was lovely but not over-the-top. Celebrity is understated elegance at a premium price rather than a luxury-ship price tag. I have cruised Crystal, Windstar and Seabourn which were fabulous experiences but also came with fabulous price tags! I felt Celebrity incorporated many of their strong features at a more affordable price. If there was one area for improvement, it would be the entertainment. I only attended the headliner shows. There was a comedian who was very funny the first night and not funny the second night. There was a Liberace-style pianist who was really good and played everything from Rachmaninoff to Jerry Lee Lewis. He was excellent both nights. There was a good magician and a concert violinist. We enjoyed them but I must admit that entertainment on their sister line, Royal Caribbean, is much better! One particular disappointment to me was the church service on Christmas Eve. It was pitiful. Held in the main theater, they didn't even come up with a piano for singing and the priest that did the Interdenominational service was about the worst speaker I have ever had the misfortune to listen to! But I guess if I was looking for a touching religious experience I should have stayed home, right? The ports were wonderful and we only did one excursion from the ship in Dominica. Other than that, we hired vans at the tourist authority and got 3 hour tours for between $20 to $25 per person. In Barbados we took a taxi to Harbor Lights beach (no fee to enter but $25 for two chaises and an umbrella). In Aruba, you can take a local bus to Eagle Beach for $2 pp right outside the ship terminal or a van for $3pp. Guadeloupe was horrible. They wanted $50 pp for a ride around the island and wouldn't even accept anything but Euros. It was almost like Guadeloupe didn't want you there...seriously. Ah, the French..... It was a wonderful holiday and happy cruising to all of you! Read Less
Sail Date December 2009
We had heard that with major cutbacks the experience had significantly degraded aboard Celebrity's Millennium. We have come to really enjoy Celebrity for the food in the main dining room, the wait staff, entertainment, and service. We ... Read More
We had heard that with major cutbacks the experience had significantly degraded aboard Celebrity's Millennium. We have come to really enjoy Celebrity for the food in the main dining room, the wait staff, entertainment, and service. We were not disappointed with this cruise in the least. We booked a Concierge Class Balcony Cabin and enjoyed the size and location of the room (quiet deck). The cabin steward, Lawerence, was very friendly and responsive. The only issue we had at all was that room service couldn't seem to get the order correct on our breakfast orders. We chose the main seating at a table for 10 and had the best table mates we could ever ask for. This is honestly one of our favorite parts of the trip--getting to know other travelers. We were probably the last one's out of the dining room each evening as we would just sit at the table and enjoy each other's company every night. The food was very good. I can only recall on meal that I wasn't absolutely thrilled with, and even that one was still pretty good. Michael Dsouza was our server and he was absolutely wonderful. Always attentive with a little extra fun and comedy as well. We all enjoyed him thoroughly (felt like I left a friend when we left). My favorite meal was the beef wellington and our favorite dessert was the after eight ice cream---yum!! We visited the "Olympic" specialty restaurant and the food and service definitely were worth the supplement. The strawberry crepe dessert was one of the best desserts I've ever had and both of our meals were superb! The live music was noticeably absent and the piped in music seemed inappropriate for the atmosphere. Pan flute disco hits----hmmmm not really what we expected. (The lobster and filet were both superb!). We didn't go to the theatre every evening, but the shows we attended, we really enjoyed (I heard not such good things about the Christmas show). I honestly thought that this was the best ensemble cast of any ship we had been on. They seemed to really work well together and were all solid performers. There wasn't that much other than decorations, a Christmas show, a mild New year's eve party that got rained on that made this an extra special holiday experience, but we had done the same timeframe on Princess' Grand Princess last year and this one was MUCH MUCH better. Can't even compare the food and service. Celebrity is hands down better. We visited 12 ports, but since I only have space below to talk about 6, I will review the 6 that stand out to me. Read Less
Sail Date December 2009
DH, DD and self were on the Millennium 7 night Holiday cruise from 12/23/07 to 12/30/07. Overall we had a wonderful time, someone once said 'I don't think you can ever have a bad cruise', but the ship was definitely ... Read More
DH, DD and self were on the Millennium 7 night Holiday cruise from 12/23/07 to 12/30/07. Overall we had a wonderful time, someone once said 'I don't think you can ever have a bad cruise', but the ship was definitely overcrowded and the level of service we expect from Celebrity (we are Select Members) was lacking. 12/22/07-We flew into Ft. Lauderdale the day before and spent the night at the Renaissance. We weren't overly impressed with the hotel. We were stuck in a smoking room in what was advertised as a non-smoking hotel. Also, the gym was very lacking in the weight department, some free weights and some type of weight machines my DH and self had no clue on how to work. For our DD, disappointment in the pool and hot tub was closed for repair. Why they chose the week before Christmas to work on the pool, I'll never know. 12/23/07-Embarkation was relatively painless. It took us 35 minutes from leaving the shuttle to sipping our champagne. It would have been shorter as our paperwork was filled in on-line, but they had us fill out a health questionnaire at the counter. Once on board, we went up to the grill for the first of many hot dogs and fries for DD. At this point, there was hardly anyone on board and we felt it was our own ship. How quickly that changed! Muster drill was fine, always remember safety first! At this point we realized just how crowded this cruise was to be. People everywhere, I know this cruise was a holiday cruise, but we took a holiday cruise in 2004 which was nowhere near as crowded as this one. 12/24/07-DH and self up early to walk on the jogging track. We love to walk in the morning as the sun rises. We were walking as the ship pulled into Nassau, Bahamas. We purchased tickets through Celebrity for The Pirates of Nassau Museum, which is just a short walk from where the ship docked. We can't say enough how much we enjoyed Captain Blah Blah and the Museum! He was hilarious and very informative as was the museum itself. We highly recommend visiting the museum. After touring the museum, we went back to the ship and enjoyed the peace and quiet with everyone off the ship. We actually found loungers by the pool in the shade! DH and self had dinner reservations at The Olympic Restaurant to celebrate, belatedly, our 12th anniversary. Needless to say, the service and food were impeccable. I dream of the goat cheese and chocolate soufflEs. They are my favorite. I especially enjoyed the Chocolate SoufflE as on other Millennium class ships they only offer the Grand Marnier SoufflE. After dinner, we collected DD from Fun Factory and then on to bed. 12/25/07-Christmas! Tried out the gym first thing in the morning. My only complaint with the gym, it's not "officially" open until 7:00 am. DH and self are early risers and like to get our workouts over early. Machines were nice, slightly different then what we are used to, but they did the job. After breakfast, we took DD to Kid's club for crafts and to await Santa's arrival. DH and self went to Guest Relations to reactivate my Sea Pass card which mysteriously stopped working the night before. This actually happened three more times throughout the cruise. Never could figure out why. Anyway, while we were there, the Cruise Director came on the PA saying radar had picked up a mysterious looking object. They played it up very nicely for the kids. We picked our DD up for lunch and found Celebrity had given all the kids her age a wonderful over the shoulder book bag. We were very impressed. After lunch, we went to the pool to find DD who had gone up with her new best friend. We had a hard time finding a chair without a person or a book/magazine in it! We eventually found our DD's stuff right next to her new best friends' parents and spent some time swimming. Hi Alan and Marsha! DH went to art auction while DD and I watched the King of the Millennium contest. We used to love the art auctions, but not anymore. DH had picked a few items to bid on and after several hours sitting in the Rendez-Vous Lounge; the auctioneer still had not gotten to them. The auctioneer was hawking the more expensive selections the ship had. Needless to say, we never attended another auction. No amount of free champagne is worth it. DH and self went to The Martini Bar before our first meal in the Dining Room. Hi Togi! It's a small world, because lo and behold who is at our table but our DD's new best friend and parents. Enjoyed a nice meal with all our tablemates-Willie and Avis along with Alan, Marsha and Marni. Waiters brought a cake and sang Happy Birthday for me. Very nice. 12/26/07-DH and self up early for morning walk as we pulled into San Juan. Ship docked at new pier with fancy awning type thing that came awfully close to ship. Decided to make this a sea day for us and enjoyed the pool without all the screaming kids. DH heard there were 1800 kids on the ship I thought I heard 800 kids. Either way, there were a lot of kids. If you didn't get in a hot tub before 9:00 am, think twice about it. At times there would be 20 kids in one hot tub. Too many germs! After a relaxing day by the pool, stopped at The Martini Bar for a quick cocktail before dinner. Since DD's new best friend was sitting at our table, she joined us for dinner. Nice meal and then to bed. 12/27/07-DH and self took a Yoga class in the morning as we pulled into Casa de Campo, Dominican Republic. Ship was docked at a pier right next to a factory spewing out dark smoke throughout the time we were there; not very tropical. As a family, we took the Bayahibe Beach Break, which was changed to the Coral Canoa Beach Hotel and Spa due to work at Bayahibe. After a short bus ride, we arrived at the resort which was very beautiful and well maintained. We had our choice of the pool or the beach chose the beach which was lovely. The beach was filled with people from the excursion as well as guests from the resort. Warning! The clientele at this resort was European, if you go here expect to see some topless bathing. At the edge of the swimming area were some artificial reefs. The same type Mike Rowe (sp?) made in an episode of Dirty Jobs. DH spent a long time exploring them. The only downer for this excursion was the trip back to the ship. The majority of the people made it back to the rendezvous spot by the appointed time. We sat on the bus as 10 minutes went by after the departure time, then 20 minutes and we still hadn't left. Many of the passengers were grumbling to leave. Finally, one woman went to the organizer and asked why we hadn't left. It turned out a couple had had their picture taken by the resort staff and the delay in leaving was to wait for them to purchase their pictures. Needless to say, this didn't sit well. Eventually, we left the couple there. Rightly or wrongly, the couple did not return to the bus in a reasonable time-should all those that did, have to wait and wait for them? A lot of grumbling for both sides was heard on the way back. I did see the couple later in the voyage, so I know they made it back to the ship in time. Cleaned up and went for our normal cocktail at The Martini Bar and then on to dinner. After dinner, took DD to room while DH and self went to Casino to use our Select Member coupons in the Casino. It was considerably cooler in the Casino although not sure why. Anyway we broke even and went to bed. 12/28/ 07-DH and self up early to walk. Got DD, ate a quick breakfast, and then waited in the theater for tender to Labadee, Haiti. Able to get on first tender of day, therefore, able to get some nice loungers in the shade in the first beach on the left. Enjoyed some peace and quiet until everyone else got off the ship and crowded the beach. DH explored some formations in the ocean before everything got disturbed. The family then explored the island. On opposite side of where ship anchors, seas were very rough and warnings posted everywhere. Due to the rough seas and warnings, no one was swimming. We got to see a few zip liners go by, but the winds must have picked up because they cancelled the rest. We paid to do the water park. Not worth it. My advice, don't bother with it. You only get one hour in the park, which they are very strict about. While it's fun, it surely is not worth the money. After the disappointing water park, took a tender back to the ship and enjoyed some peace and quiet by the pool. Stopped at The Martini Bar before dinner, again. After dinner, we were all tired from the day, so went to bed. 12/29/07-At sea-DH and self up early to work out. DH sat at two chairs while I started to pack and fed DD. DD and self took over the seats while DH went to eat. At this point, it was 8:00 am. Seats all around us had magazines, books, etc. on them to reserve them. As mentioned, either DH or self was sitting in our two chairs from ~7:00 am we saw no one sitting in those chairs. As the day wore on, tempers were flaring. The Pool Butlers were very reluctant to remove anything from a chair, even though it was obvious no one was sitting there. Not helping the situation was the washer/dryers for the pool towels had broken over night so towels were hard to come by. Why one person has to take 10 towels is beyond me? I know I've seen this all over the boards, but why do people have to save seats in the shade and in the sun, without using either for several hours? Or save seats at all? And why can't cruise personnel do anything about it? It is so obvious at 8:00 am, when so few people are in the pool/hot tubs, not all the chairs having stuff on them are actually being used by people and are only being saved. It's a never ending problem that I'm not sure will ever be resolved. Tempers were flaring throughout the day; we observed several arguments in our area alone. Adding insult to injury, they ran out of the plastic cups used around the pool deck. Several officers' and security personnel were walking around, but their presence didn't help people's feelings. After a day like this, we skipped dinner, of course after leaving our tip envelopes on our plates as we didn't see our waiter/assistant waiter. We wandered the ship nibbling on sushi, pasta, and salad, whatever we could find. We picked up DD from kid's club, finished packing, placed our suitcases out, and went to bed early. 12/30/07-Back at Ft. Lauderdale, Fl. Disembarkation was no problem for us-our flight (through Celebrity) wasn't until 4:10 pm. We were in no rush to leave, but eventually we had to. Spent several, several hours in the Ft. Lauderdale airport. Word of warning, they do not let you check in until 3 hours before your flight. So we sat in the check in area until 1:10 pm at which time we were able to check our luggage in. Positives-The Olympic is always a wonderful experience and well worth the $30.00/person charge. The Pirates of Nassau Museum was very informative and Captain Blah Blah was real funny. Labadee, Haiti. I came into this cruise expecting this to be the weak point of the cruise. How wrong I was! It was a beautiful peninsula, with a lovely beach/cove. Don't be afraid to explore the island as there are more beaches than you think. Avoid the water park and the slide, just lame attempts to get your money. Not worth it. Our Sommelier in the Dining Room, sadly I can't remember his name. Togi the Martini bartender was very nice and mixed excellent drinks. Cepepec assistant stateroom attendant. He always greeted us with a smile and a "How are you?" He kept the room up very nicely. Kudos to all the staff, never met one that wasn't pleasant. Negatives-Too many people! On our plane trip back, people from other cruises made the same comment. It appears that all cruise lines overbooked for the Holiday cruise. We have taken a prior Holiday cruise in 2004 which was nowhere near as overbooked as this one, especially with all the kids. The first day or so, we told our DD not to go in the adult only hot tub, however, when you have 20 or so kids crowded in these hot tubs with no one stopping them, and all her friends are going in them, who are we to say no? One time in the T-pool, I told two kids that this was an adult's only area and they weren't allowed. I even pointed at the sign that indicated you needed to be 18 years old to be in the pool, but they looked at me like 'what do you mean I can't be here? I'm a kid I can go wherever I want!' By the end of the week, there were smokers and kids all throughout the T-pool area. I avoided it, even though it's usually my favorite place to relax. Rudeness was another big negative. People seemed to have forgotten their manners once they got on the ship. They were cutting in line, rushing to get in the elevator before you could get out, saving seats, taking more 20 towels for one person, you get the picture. It was so nice to finally get home and not have to deal with people. Again, overall we had a wonderful cruise. In fact, we've just booked on the Solstice for 03/15/09, eager to try the new ship. Our itinerary includes a stop in Labadee, Haiti; we will definitely stay there longer and explore all this wonderful place has to offer. Read Less
Sail Date December 2007
Celebrity Millennium Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.5 4.2
Fitness Recreation 4.0 3.9
Family 3.5 3.9
Shore Excursion 4.0 3.7
Enrichment 4.0 3.6
Service 4.0 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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