Having sailed with Celebrity for over 10 years, we choose this as a trip with friends.
The retrofit that was done, was done well. I do not fault the ship at all. The staff for the most part (98%) gave us the superior service that you expect on Celebrity.
All our issues with the cruise were caused by Shoreside. We were drawn to X because they did not cruise like the other lines. They ...
I am a very loyal customer to Celebrity so I am not happy to report this cruise was disappointing at the very least. I am convinced Celebrity uses this ship and itinerary to train new staff. Customer service and job knowledge was lacking. The manager of the Blu Restaurant refused to enforce the dress code. Nothing like trying to have dinner sitting next to people in shorts, tank tops, flip ...