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5 Helpful Votes
Sail Date: April 2017
This was our third celebrity cruise and unfortunately feel that celebrity are cutting too many corners which is reducing standards and this is clear to see, they can no longer be considered a 5* cruise company, more a 3*, the cabin bedding ... Read More
This was our third celebrity cruise and unfortunately feel that celebrity are cutting too many corners which is reducing standards and this is clear to see, they can no longer be considered a 5* cruise company, more a 3*, the cabin bedding and fixtures are in a worn state, the metal frame of the bed sticking out from the holes in the valance, curtains which had never been cleaned for years, the public areas are tired, check out the seating in the buffet! the general feel is of neglect, yes I understand that it is going for a refurbishment but it will take a lot, lot longer than two weeks to make the improvements needed for this ship. On a positive note the guest evening entertainment was great, house band blue wave were good but limited library of tunes was their problem, you can only take "mustang Sally" so many times before it starts wearing thin! The drinks and tours are extortionate but this appears to apply to most ships. The ships crew, now less in numbers, appear to reflect the condition of the ship with morale being low, very little "banter" to be had. To finish on a positive note, the itinerary (spice route ) was amazing possibly one of the best we have done, we are booked for a celebrity cruise early next year, but I am looking at cancelling, perhaps in a few years they will have upped their game and restored the standards which celebrity WAS renowned for, I'll re-book then. Read Less
4 Helpful Votes
Sail Date: April 2017
We chose this cruise primarily because of the destinations. We loved the locations that we visuted, but were disappointed with the overall on board experience. The food in the main dining room did not appear very imaginative, some nights ... Read More
We chose this cruise primarily because of the destinations. We loved the locations that we visuted, but were disappointed with the overall on board experience. The food in the main dining room did not appear very imaginative, some nights there was nothing that was very tempting on the menu. The best service that we received in the dinning room was from our sommelier who was fabulous. Most of the shows on board were entertaining and the resident band was good. All of the entertainment only lasted for 45 minutes, which meant that in the evenings we couldn't go to one place and enjoy ourselves for the night, it was all just short and snappy. They left the best dance music until the last night in the reflections. The service in the cabin was the worst we have had on any cruise, we constantly had to ask when we needed anything lije shampoo etc, there were absolutely no extras, we thought that once we started tipping the steward each day that he may improve, but that wasn't the case. Read Less
3 Helpful Votes
Sail Date: April 2017
We wanted to see this part of the world. The ship needs a total remake. Our cabin was fine, our service in cabin and dining select was good. Food was overall good, they ran out of things twice. But the tour excursions are terrible, ... Read More
We wanted to see this part of the world. The ship needs a total remake. Our cabin was fine, our service in cabin and dining select was good. Food was overall good, they ran out of things twice. But the tour excursions are terrible, dangerous, they let local people selling things on our boat tour, the boat was filling the tank with gas as we went out to eke Fanta island.do not take the celebrity land tour excursions. The staff in shore excursions is not helpful nor understanding. This was to be the trip of a lifetime, but all shore excursions disappointed. We have traveled a lot, and cruised a lot. Dining service and cabin derive was very good, but the ships of this class need an overhaul and the shore excursions should either be redone or go away completely. Sometimes the air conditioning on the buses did not work and it was 99 degrees with 200 % humidity. The tour operators could barely speak English, if at all. Read Less
13 Helpful Votes
Sail Date: April 2017
We chose this cruise for the itinerary. Great combination of ports - very different and unique, with so much to do and see! Singapore, Thailand, Sri Lanka, India, Oman, Dubai, Abu Dhabi. This was my fifth cruise on Celebrity, and I'll ... Read More
We chose this cruise for the itinerary. Great combination of ports - very different and unique, with so much to do and see! Singapore, Thailand, Sri Lanka, India, Oman, Dubai, Abu Dhabi. This was my fifth cruise on Celebrity, and I'll definitely do another next year. That seemed to be the sentiment of several of our fellow cruisers, many of whom were either already booked on another cruise on Celebrity, or booked another cruise while onboard this one. Let me first say that this is NOT a cruise for the faint of heart, and it should definitely not be your first cruise. There are a lot of visa and immigration hurdles that must be overcome, but it is so worth it. This is a cruise for adventurers who enjoy seeing intriguing parts of the world and have their set their expectations accordingly. It is NOT an easy cruise. There is a lot of walking involved everywhere. Do not take this cruise expecting to see ports like those you see in the Caribbean, Europe or other developed cruise destinations. The contrast in the port cities is vast. You begin in Singapore, where everything is beautiful, shiny and developed, but when you get to India, the first three ports are essentially industrial ports. Mumbai is a bit more modern, and then you end in Dubai and Abu Dhabi, where the ports are shiny and beautiful. The cruise line did a good job of managing this. They insisted that everyone attend the port talks (and Marco did an excellent job with the port talks, providing photographs and tips, so you knew what to expect when you arrived in these ports). The passenger mix on this ship was wonderful. There were people from 50 different countries onboard...it was fascinating. So many wonderful people to meet and talk to! Not a lot of children, as this was a rather lengthy cruise, but those we did see seemed to be enjoying themselves. Just a few words about the ship. The Constellation is a beautiful ship. It has always been a beautiful ship. I was on it when it was new, on a cruise of the British Isles and Norwegian Fjords, back in 2003. By today's standards, it's now a mid-sized ship. She is going into dry dock on May 2nd, I believe. I don't know truly how much work will be done, but it really just needs a bit of esthetic updating. I certainly didn't see anything that was horribly egregious! We had an ocean view stateroom on Deck 2, and it was just fine. Our cabin attendant, Brian, was amazing. He kept everything in perfect order for us. I don't know about balconies on this itinerary, because the weather is extremely hot everywhere you go. It's hot and steamy in Asia, and then just hot (but dry) in the Middle East. It was nearly 100 degrees everyday (over 100 with the heat index). I preferred being in the cool AC in my cabin when I wasn't out on a shore excursion. We chose the Select Dining, so we were able to go to the Main Dining Room whenever we wanted. We are late eaters, so we usually did not arrive before 8:45 or 9:00 p.m., and there was only one evening where we had a brief wait for a table (and I think that was because we actually showed up a bit earlier that evening). We also ate for 3 evenings in the specialty restaurants. Sadly, Ocean Liners will be disappearing during the dry dock. :( Classic French cuisine apparently just does not cut it with the majority of passengers anymore. The Tuscan Grill was okay, but Ocean Liners was better. I'll be dreaming of the Grand Marnier soufflé (and the lobster and the Dover sole). I've always thought that Celebrity has good to great food (for a cruise ship - remember that they are feeding thousands of people every day), and they did not disappoint. The suite passengers raved about Luminae, the exclusive restaurant for suite guests. I also heard good things about Blu, the Aqua Class dining restaurant. And I love the Aqua Spa cafe! Healthy food...no butter or oil...lots of fresh fish, fruits and vegetables. Heard they will be revamping the Aqua Spa menu during the dry dock, or perhaps shortly thereafter. The food in the main dining room was very good, as was the food in the buffet. They have a carving station with something different everyday. Lots of fresh fruits and vegetables. The ice cream station was busy, busy, busy (it was so hot!). There's pizza and pasta available almost all of the time. The staff. I can't say enough great things about the staff on this ship. They were truly the most hardworking, pleasant, amazing crew. The pool manager had to be the hardest working guy on the ship. He was out there every single day and night, working on the pool area, managing his staff of pool butlers. The food service staff was amazing. There was one sweet waiter who was Indonesian...Suk...(and I'd mess up the rest if I tried!)..so friendly, always smiling and singing. We also really enjoyed the entertainment on the ship. The cruise director, Rich Cleesen, and his staff (Jessica and Mathew were terrifc) did a great job. We didn't see every single show as we were quite tired on port days, but we loved the Australian Beatles show (who subsequently morphed into the Rolling Stones and were equally as good - they did a later show in the Reflections Lounge and had everyone up dancing and singing - I think if they had been willing to play for an extra couple of hours, everyone would have stayed!). We also thought the production shows were really good - one was an "around the world" musical and the other was a tribute to Hollywood. There was also a great show that was done by a multi-talented comedian (Steve ___?). We heard a lot of good things about the shows we missed. On sea days, we hung out at the pool, went to the port talks, played bingo, went to happy hour and played trivia in the Rendevous Lounge...it was a nice, laid back vibe! We also went to the Canyon Ranch Spa and had pedicures. Definitely not cheap, but a treat. We had a large contingent of fitness aficionados on board, so the gym facilities got utilized quite a bit, and the fitness classes were well attended as well. About shore excursions. We lined up private guides in all of the ports, so we did not take any of the ship excursions (other than the Inside Access tour of the ship, which was fantastic...I would highly recommend doing it at least once in your cruising lifetime!). I heard some grumbling about the some of the shore excursions, but it would not be fair for me to comment without having first hand knowledge. What I would say is that I think it is super important to research, research, research the ports before you go. Cruise Critic is an invaluable source for this, as many of the seasoned cruisers who participate have knowledge that is absolutely invaluable. We used Muziris' Heritage for our tours in India (we negotiated a deal for all four ports), and I can't say enough good things about them and the service they provided to us. I would be remiss in mentioning however the one thing that I wasn't terribly fond of - and that was the whole "drinks package" thing. First off, I thought that bottled water (not premium, but just regular bottled water) should have been free on this cruise. It costs the cruise line pennies. It was hot, hot, hot. Instead, they were selling bottled water as you exited the ship. I do understand the non-drinking passengers not wanting to subsidize the drinking passengers, but there has got to be an easier way. There were people who bought drink packages and were so confused about what they purchased, what they were entitled to etc. There were people who had to negotiate the terms of their drink packages, because they were told they were not entitled to certain things, but the printed terms said otherwise. We tried to order a bottle set up for our stateroom, but no one seemed to know what we were asking for (although it was advertised on the Celebrity website). So much time was spent by the passengers and the bar staff trying to negotiate this, that I thought was nuts! Too many different levels. The wine packages were good. If they somehow manage to sort that out, it would truly be perfection! Overall, it was an incredible, amazing experience - one that I would definitely be thrilled Read Less
3 Helpful Votes
Sail Date: April 2017
I have taken more than 40 cruises and this cruise was by far the best. Nothing was to much trouble for the staff and you were always greeted in a pleasant greeting. Everything worked from the checking in to the disembarkment. Food was ... Read More
I have taken more than 40 cruises and this cruise was by far the best. Nothing was to much trouble for the staff and you were always greeted in a pleasant greeting. Everything worked from the checking in to the disembarkment. Food was amazing, entertaining the best I have ever seen. I never really attend the shows as they are not worth going to but this cruise it was outstanding. Well done. Ports of call were great and the talks were well worth attending. 5 stars and thank you Celebrity for an amazing itinerary I loved every port of call and the immigration process in India was stress free a great deal of preparation was put in place to ensure it ran smoothly and the communication to the process was well documented. We had an inside cabin on the 3rd floor near reception which was very central and also very very quiet. Reception was amazing and Dinner waiters Pasha and Sunil who served us was also 5 stars. Read Less
1 Helpful Vote
Sail Date: April 2017
We embarked in Singapore and it was probably the best embarkation we have ever had. Very fast and efficient. We went straight to our cabin and one of our suitcases arrived soon after. Our cabin steward as always, was fabulous. These ... Read More
We embarked in Singapore and it was probably the best embarkation we have ever had. Very fast and efficient. We went straight to our cabin and one of our suitcases arrived soon after. Our cabin steward as always, was fabulous. These guys are amazing. In fact all the staff were very friendly and helpful. Yes, the ship in places is a bit tired but this did not detract from the cruise. My main gripes are the food in the MDR was not as good as on previous cruises and the price of drinks is excessive! We did this cruise as we wanted to visit India and we were not disappointed. This was an amazing cruise and one we will never forget. One word of warning, we normally do Celebrity shore excursions but some of the prices are very high. We did a houseboat tour with Viator in one of the ports of call and it was the best trip of the cruise at less than half the price people on the ship paid for the same trip, so beware! Best place on ship? Without a doubt the martini bar! Read Less
8 Helpful Votes
Sail Date: January 2017
We choose this cruise to see India. The ship is very tied and rusting , worn carpet , wooden seats in the dinning room with joints coming apart. The crew do try very hard and give u 110% in effort. The entertainment director is getting ... Read More
We choose this cruise to see India. The ship is very tied and rusting , worn carpet , wooden seats in the dinning room with joints coming apart. The crew do try very hard and give u 110% in effort. The entertainment director is getting away with being payed for sitting on his backside all day. the onboard day time entertainment was non exsistant compared to other cruise lines.There was more entertainment to be found in the casino than over the whole of the boat. The nightly shows in the theatre where great if u where in a nursing home and had not seen any entertainment for a while, really who do they think they are giving us a acrobat show which a 11 year old could perform. Every night at dinner it was a toss of a coin to see if ur drink order would arrive in 30 minutes or under or would arrive at all. The cabin steward did a fantastic job and congratulations to him cabin 9131. The food was the same day in and day out, the quality of food okay but not outstanding. When u travel aqua class and have your own designated dinning room u don't expect to have to wait up to 3/4 hour for a table.The cruise would have been excellent if I had traveled in a inside room, but having table for aquas class I was very disappointed and will never cruise with celebrity again. No one even wants to listen on board when u are offering constructive criticism. Felt very let down and ripped off. Read Less
3 Helpful Votes
Sail Date: January 2017
We chose this cruise 2 years ago for the different port it was offering. We had never been to India, or Sri Lanka so now was the time. The ports were underwhelming and though we knew that India would be dirty we were surprised at the ... Read More
We chose this cruise 2 years ago for the different port it was offering. We had never been to India, or Sri Lanka so now was the time. The ports were underwhelming and though we knew that India would be dirty we were surprised at the level of rubbish left lying around with no need at all for it. The ship may be older but was clean and take into consideration it is going to dry dock in a few months time there are worse ships out at sea at present. The ships entertainers were the best we have seen for a long time and their new productions shows make a refreshing change. Guest entertainers - well its hard to please so many nationalities. The Food could be better and is not as good as has been In the past and portions could definitely be slashed in half. According to one chef the portion control is down to "Miami", well stop cutting corners elsewhere and provide smaller tastier dishes again. The service from the crew was brilliant as always Read Less
1 Helpful Vote
Sail Date: January 2017
We had an aqua class cabin, which allows us to eat at Blu restaurant. We loved it. Much more quiet than the main dining room. Service is slower than MDR which allows us to drink our wine slowly and enjoy a good cup of herbal tea. We never ... Read More
We had an aqua class cabin, which allows us to eat at Blu restaurant. We loved it. Much more quiet than the main dining room. Service is slower than MDR which allows us to drink our wine slowly and enjoy a good cup of herbal tea. We never felt rushed. BLU by itself is worth the extra. Cabins size is the same has regular veranda. Love the Celebrity cabins. A lot of storage for clothes and also in the bathroom. Nightly entertainment was excellent except for 1 night. Unfortunately, we had to use the medical facility. Staff were amazing. Doctor and nurses were quick to answer our needs. We now feel more secure knowing the medical staff is so good. We had lunch at the buffet few times and each time we had a hard time getting a waiter to order beer and wine. We had to go to the bar d get the drinks ourself. We took 1 shore excursion with the ship in New Mangalore and we loved it. No shoping stop. Guide was excellent and interesting. We already booked our next cruise in an aqa class cabin! Ship needs a liitle update! Read Less
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