We were VERY disappointed with many aspects of our recent cruise from Dubai to Singapore.
From what I understand there has been a huge amount of negative feedback about many aspects of this cruise by other passengers on Social Media.
Boarding in Dubai
We arrived at the port just before 1.00 but didn’t board until around 5.00.
We got thru the Dubai immigration in less than half an ...
Embarkation in Dubai was long. There was an issue with the check-in system which stated that passengers required a Thailand visa, which we didn't. Staff had to manually override this for each cabin, however only one person could do it, we were in line for about 45 minutes, I did hear of others being in line for 5 hours.
A bit disappointed that there wasn't any champagne or juice as a welcoming ...
The ship is nice.
I had a solo cabin which was very good/comfortable for 1 person.
The service on the ship was good, The ship is very clean.
The unlimited internet package was fast.
I could not eat the food in the main restaurants. The quality was not acceptable.
Breakfast however was ok. But its ridiculous that you have to pay for a cappuccino for Breakfast.
The drinks ...
Booked this cruise to visit India and expected a luxury experience have paid more than £6k for the trip, which did not include the drinks package or any extras. From the moment i entered our room I was distraught. The room was old with tatty furnishings, curtains hanging on broken runners. Stained carpets and upholstery. Broken doors on cupboards and brown stained shower room. The worse was to ...
As we were leaving home Celebrity changed the embarkation port from a Singapore to Dubai and dropped the Phuket port call All this was due to the evolving Covi-19 epidemic.
Onboard we were maybe at two-thirds occupation due to the cancellations. This meant that everything was much easier than expected - no pressure on sun beds, dinner times, buffet or the theatre.
The staff were excellent ...
Celebrity Cruises had to announce on the afternoon before we left home that the ship was no longer sailing from Singapore, but from Dubai. Amazingly we were redirected to Dubai for the first 4 nights instead of Singapore and whilst the hotel was not ideal (Holiday Inn in Festival City Dubai) it was adequate for 4 nights. The transport to and from the airport and Port Rashid on the day we set sail ...
The Celebrity Constellation is even before the major Revolution overhaul scheduled in May 2020 an excellent ship. Very stable, not too crowded and in very good condition.
The staff is very, very friendly, no exceptions. Service onboard excellent.
Trip was changed, start and finish in Dubai with extra sea days. Even with less people aboard all the shows, music en entertainment was excellent, ...
This is the first time my wife and I have sailed with Celebrity. We were extremely lucky to apply for an upgrade, MoveUp programme, and stayed in the Sky Suite Class. Whilst the cabin was tired and under whelming, if honest for the price, the staff associated with this level of cabin were outstanding. From the cabin staff and Butler to the private lounge we felt everyone took a personal interest ...
We had an “aqua” cabin so ate in the “Blu” restaurant thank goodness. The food was good but had a lot better. The “Blu” was only open for breakfast and dinner. The staff were very pleasant and helpful. Unfortunately we had to eat in the Oceanview cafe for lunch, which was chaotic to say the least. You would think that was this was last meal for most people the way the plates were piled high, ...
Wanted to see the western coast of India and to travel with friends. Had been on this ship once before (Norway) and liked it.
We were in a Celebrity Suite, which is basically just a veranda suite, but has butler service and access to the Luminae restaurant. Cabin steward and butler both very good and helpful, especially when the ship was rerouted and we had to change plans due to COVID. It was ...