We chose this cruise as we had never been to the Greek Islands and the itinerary looked just what we wanted. We started off in Aqua Class as that's what we always book but when the opportunity came along to bid for an upgrade to a suite we did and surprise surprise we got upgraded to sunset suite. I looked at the reviews online which had a lot of negativity about this room but we went with an ...
We chose this Celebrity cruise based on the reputation of the cruise line and on the Venice to Athens itinerary. Our experience was below that on four previous cruises, two cruises with Royal Caribbean and two with Holland America.
-The website was cumbersome and difficult to navigate. Customer service was non-responsive. The one thing Celebrity did well was to take your money; anything else ...
The boat is beautiful. The food was good. I have three stars because it was very crowded. We had to get really creative to find seating in: the theater, the pool, specialty restaurants and any of the lounge chair decks. Also, if you don’t have a suite, you are a second class passenger. The best parts of the boats: high forward decks, are off limits to all regular staterooms. This in fact makes ...
Started writing this review mid way through the cruise as a way of managing my disillusionment, which will give you some idea of how bad it was.
tl:dr version - horrified at how far celebrity has fallen, won't be coming back.
For context this was our 3rd time with Celebrity. And it will be our last.
I noticed a theme with these cruisecritic reviews, but dismissed it (as we had already ...
We had serious concerns about the drop in standards due to covid cut backs after our 2022 cruise but as we had booked this 2023 cruise we were hoping that things had significantly improved. However based on the issues below that have been reported to celebrity directly, we will not be cruising with them again:
1) Quality of white wines specifically and standard champagne were atrociously bad. I ...
Ship is older but clean and in good working order. It’s an older ship and smaller than some of the newer ones but easy to navigate. Staff is pretty good for the most part. Our room steward and our dining room staff were great. The others were OK except for the bar staff. In general the bars and bar staff are the weakest. Food is actually pretty good. We have been on more than a handful of ...
Went on a 9 day cruise from Athens to Venice with stops in the Greek Islands, Turkiye, Croatia and Italy
Loved most of the stops.
The staff and Crew of the Constellation are wonderful.
The ship on the other hand was a big disappointment
Food was the same every day in the main dining room, The buffet was the same every day
No variety at all. Also, cruising on this ship they try to ...
We recently came off Celebrity Reflection with a party of 10. We had planned this cruise for over a year and we’re very disappointed in the food and being nickeled and dime to death! The food in the main dining room has gone downhill. The steak and meat entrees were less than desirable. Extras on the menu included a charge for an extra lobster tail, fillet mignon and surf and turf. We realize that ...
We just disembarked from our Mediterranean cruise today. Having previously done a Mediterranean cruise on Princess, I am using that as my bar when comparing to Celebrity. Would I take a Princess Cruise again? Absolutely yes. Will I ever book with Celebrity again? A strong no. I liked the ship itself, but the service was overall quite bad. I’m an easy going, reasonable person and do not expect to ...
Chose this cruise for its itinerary and wanted to experience a Celebrity cruise, that while not considered a “luxury line”, is *supposed* to be a higher level/tier cruise line than target market competitors.
IT IS NOT!
Celebrity established itself as the poorest/worst cruise line I’ve experienced well before I even boarded the ship! I spent well over two hours on the phone with at least ...