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1 Helpful Vote
Sail Date: August 2018
We chose this cruise because we had been on celebrity summit previously which was excelllent. We did back to back cruises of the Mediterraneanthis time. The destinations were wonderful but the staff were poor in comparison with a few ... Read More
We chose this cruise because we had been on celebrity summit previously which was excelllent. We did back to back cruises of the Mediterraneanthis time. The destinations were wonderful but the staff were poor in comparison with a few exceptions Suraraj , Joyce and Choti. We travelled in a sky suite which gave us access to Luminae restaurant and Michaels club. The concierge never spoke to us the entire first cruise. Eventually we had to speak to him about remaining on the ship when the cruise ended. Most of the staff at luminae greeted us with ‘good evening sir’. I now know it’s true. Women over 60 don’t exist. The Oceanview cafe was terrible in terms of organisation of the food and was an absolute bun fight on sea days. Have been on ships with larger capacity which have been excellent in terms of organisation. Luminaes opening hours too short. We had breakfast in our room after several days. Even that was difficult as every day we had to ASK for a breakfast menu. The food was very good. Entertainment on the whole pretty good. Our cabin probably needed a good clean. Carpet stained and furniture the same. At the end of the first cruise my husband(they don’t want a woman’s opinion) received an email from celebrity to review the cruise which he duly did. Big mistake! As he rated the ship relatively poorly he was sought out by various staff about the rating he had given. In fact one of the waiters in Luminae just about drove us insane. Every time he brought something to the table he would tell us it was 10/10 service. Have never been on a ship that had so many men in the service areas and so few women. Read Less
4 Helpful Votes
Sail Date: June 2018
We hadn't been on Connie since she was doing Caribbean cruises. We enjoyed the updates though it was a strange cruise to us. We enjoy the port intensive itineraries in Europe. Montenegro is a must return destination. Our experience ... Read More
We hadn't been on Connie since she was doing Caribbean cruises. We enjoyed the updates though it was a strange cruise to us. We enjoy the port intensive itineraries in Europe. Montenegro is a must return destination. Our experience with the crew is greatly improved from what we remembered. Only issue was that guests were permitted to skip the hand sanitizer when entering the buffet. Seems like a bad plan. Entertainment was odd to us. We normally go to a show every night plus a few in the alternate venues. Often there was only one show in the main theater and it was late like after 9pm. With many early starts that just doesn't work. Shows mustn't be well attended if they only schedule one. The few we stopped in on were below par in our opinion. We did have two tender ports and thought the crew did a good job keeping that moving. Some ships just seem to always have tender problems. Not this one. Beware the excursion to Krka Park. Must bring your passport which is a problem if you want to swim together. 45 minute stop for wandering, swimming and picture taking. 35 minute queue to the women's rest rooms. Must have Croatian currency to use the toilet. This is the only stop in Croatia and the ship does not carry Croatian currency. Men were seen "wandering off" while women were appealing to the attendant to accept euros. Luminae was excellent and the staff worked together like a very fine team. We were exceptionally well cared for. The cruise critic Meet and Greet was scheduled at 7pm so right during dinner. There had to be a better time to not limit attendance. Our room (SS2) was in good condition. Some obvious rusting out on the balcony but not bad for a 16 year old ship. I like the feel of this class as it never feels crowded. We never saw more than maybe ten people in Michaels Club. Joao was a great host. Arrival in Venice went very well. Celebrity was probably a half hour or more ahead of the scheduled departures and the authorities had plenty of people to keep things moving smoothly. All in all we had a great cruise. Read Less
1 Helpful Vote
Sail Date: June 2018
My husband and I both enjoyed the itinerary on this cruise , which was a factor in booking this particular cruise. However some on board experiences fell short of expectation. . The dress code was not enforced which was irritating with ... Read More
My husband and I both enjoyed the itinerary on this cruise , which was a factor in booking this particular cruise. However some on board experiences fell short of expectation. . The dress code was not enforced which was irritating with some guests wandering around in beachwear with drink in hand on chic night . This is not acceptable. Guests have taken the time to dress up .. who wants to stand next some person in shorts In the Martimj bar ? ... The food some evenings in Luminae restaurant was inedible ( my opinion) , not enough choice on menu . Entertainment in the theatre was amateur. Nightclub was never busy with dreadful karaoke possibly putting guests off going there . Despite the above criticism we always cruise with Celebrity , we find the on board staff excellent always friendly and helpful . Our next cruise booked is on the Edge , looking forward to that experience. Read Less
3 Helpful Votes
Sail Date: September 2017
Had a great cruise , we were on deck 2 in an outside cabin which was spacious and had plenty of storage.Got a kettle and tea,coffee from the steward and no extra cost .We did not use the restaurant much as it was set dining time and we ... Read More
Had a great cruise , we were on deck 2 in an outside cabin which was spacious and had plenty of storage.Got a kettle and tea,coffee from the steward and no extra cost .We did not use the restaurant much as it was set dining time and we liked to dine early then go and watch the show ,the time spend dining could take over 1:30 hrs. Food in the buffet was all fresh and good choice , tea,coffee all day and good choice of ice cream also all day . The entertainment was varied and all very professional. We did not take the drink package as only like a glass of wine with our meal but at over $23 for 2 half glasses thought it a bit expensive. Did not take any of the shore excursions as also thought them to be expensive.Even the shuttle into town was overpriced as you could walk into most of them or use the public transport .Staff were all very hard working and friendly. Venice, we got €20 all day pass for the vapareto,went to lido ,murano,and Burano which has lovely bright coloured houses also got off at Torcello. Revenna port has nice shops and museums including Dantes tomb,shuttle from ship $15 .which you have to use as too far from town. Dubrovnik, ship shuttle is $15 but the local bus is only 15 krona you can also walk takes about an hour but it's uphill . Kotor , tender , nice town , you can walk up to old church then further up to fort , €3 , well worth the climb for the great views . Cantania , you can walk into town , busy fish market and again plenty of churches . Ibiza , nice promenade walk 40mins or $8 for shuttle . Valencia, ship shuttle is $10 but there is a local free shuttle to the port entrance and then 2min walk to local bus stop to town , number 4 , €1:50 . Read Less
7 Helpful Votes
Sail Date: July 2017
This was the first time Jet, Set, Sail departed from Cardiff and the airport is certainly not yet set up for this type of cruise package. We'd checked out the private terminal/lounge at Stansted on the Internet and realised that ... Read More
This was the first time Jet, Set, Sail departed from Cardiff and the airport is certainly not yet set up for this type of cruise package. We'd checked out the private terminal/lounge at Stansted on the Internet and realised that Cardiff couldn't compete so our expectations were low. Free parking was allocated at Cardiff airport. Check in was very easy with dedicated desks. We were told we'd be fast-tracked through security and that we would be able to go directly through to the gate where we would be served refreshments before boarding. However, the fast-track lane was closed as the airport was "quiet". We were then stopped at security to go through the scanner which hadn't been calibrated so it couldn't be used but we were still kept waiting for quite a while. We were then denied access to the gate as "they weren't ready for us", despite passengers having already gone through. As a result there were a number of irate passengers. We waited for about 35 minutes in the main terminal before being allowed to go to the gate. Once through there were plenty of pastries along with tea, coffee, juices and Prosecco on offer. Initially the JSS (Jet, Set, Sail) cruises were marketed as using a private jet providing a business class experience, this was then "downgraded" to Premium Economy. Unfortunately, this has been over-hyped, basically the plane is a 737-300 chartered from Titan Airways. We were allowed a generous 25kg of luggage. The flight was comfortable but I'm not sure we had 31" of leg room as was advertised. A hot breakfast was served with tea, coffee and juice but some passengers complained that there were no alcoholic drinks offered. Service was very good and the crew very pleasant. On arrival at Barcelona we had to wait for almost an hour for our luggage to arrive on the carousel, then we had to queue up to give our names to the Celebrity representatives and pass our luggage to the porters to transport to the ship. Some passengers thought that once their luggage was checked in at Cardiff they would not see it again until it was delivered to the cabin on the ship. We were escorted to the coach for transfer to Celebrity Constellation where check in went very smoothly. As usual with Celebrity once on board we were greeted by friendly smiles and offered a glass of "bubbly". Due to the delay at the airport our cabins were ready for us and after a light lunch at the Oceanview Cafe we found that our luggage had been delivered to our cabin. We opted for an oceanview cabin on deck 7 forward which was situated in a very quiet part of the ship in a short corridor with only cabins on the decks above and below, so it was very peaceful each time we returned to ours after a busy day. We had a short walk to the lift to go three floors up to Reflections or three floors down to the Theatre but on the whole we chose to take the stairs. The MDR was a bit of a trek to the aft of the ship on decks 4 and 5 after all it is quite a large ship. The Constellation had a refit earlier in the year but as we hadn't sailed on her for many years we couldn't compare the recent before and after transformation. I wasn't impressed with the main pool deck as the loungers were very uncomfortable if you used them all day on a sea day. It's a while since we sailed on one of the larger ships and found the number of passengers using the pool deck rather overwhelming. We were like sardines but, in fairness to the Pool Butlers, they always managed to "squeeze in" more loungers for guests who wanted to be near the pools. We experienced extremely high temperatures and wonderful, sunny days and, while on board, staff regularly distributed ice cold facecloths and, on occasion, fruit skewers - it was a nice touch. The loungers in the Thalassotherapy indoor pool were much more comfortable and it was quite peaceful in there compared to the hustle and bustle of the main pool deck. We chose select dining so we could choose the time at which we wanted to eat. The time varied very slightly each evening but we never had to queue for a table because we made a point of booking for the next night with the lady at the desk on our way out of the MDR. Meals were very good and there was something to suit everyone. Our waiter, Bob, was brilliant, as soon as he knew what we liked he was able to recommend particular meals and tell us if he thought we might not enjoy what we had initially chosen. If he thought the portions looked a little small he brought extra for a particular person or for us to share. We ate at one of the speciality restaurants, the Tuscan Grill, which has a variety of Italian/steak meals on offer. We enjoyed what we had ordered and found the staff there to be very attentive. Actually, we found the staff on board very friendly, attentive and, in the main, very efficient. A Classic drinks package was included in the price we paid so we never had to purchase water or soft drinks. Alcoholic drinks up to the value of $9 per drink were included. If we wanted anything more expensive we had to pay the difference plus an 18% service charge on top. We had a slight problem with our booking but after speaking to the staff at Guest Relations we were able to come to a satisfactory solution. Guest Relations staff were fantastic, they left messages on our cabin phone checking that everything was now ok and asking if they could do any more to help us. Great itinerary, overnight at Valencia, then on to Livorno, Civitavecchia, Kotor, Split and another overnight in Venice. We were only tendered once, at Kotor in Montenegro as it's a very small port and another ship was moored right alongside the old town. Tender service was well organised and efficient but it took around 20 minutes to reach the port. Luckily, sea conditions throughout the cruise were fantastic, the sea was so calm, at times it was like glass. This gave us the opportunity to easily spot marine life such as dolphins, manta rays and, jellyfish. We only booked one excursion as we'd been to all the ports before. We chose the Game of Thrones and Medieval old town Split tour. We were driven by coach to Klis fortress which was around 20 minutes from Split. The guide was very knowledgeable about the fortress itself and also about the TV series, part of which was filmed there. From there we returned to Split and were taken to the Diocletian Palace which was built by the Roman Emperor, Diocletian. The guide provided us with lots of interesting information and also explained which parts of the palace were used in the filming of Game of Thrones. We then walked through the old town which is part of the palace grounds and where further filming took place. We enjoyed our time at Split and are planning to return for a short break. In Valencia, Livorno and Venice the ship was moored quite a way from the centre of the cities so shuttle buses/boats were provided at a cost of around 20 per person for a return journey. At Civitavecchia the shuttle bus was provided by the local authority and not chartered by Celebrity. Split was the only place that could be accessed on foot directly from the port. Entertainment throughout the ship was very good with a variety of activities provided. The production shows were very good, however a couple of the Celebrity singers were a bit out of tune. Guest artists included Jane Curry who has a great voice and is a very funny lady. Oil Nez was excellent, he plays a number of wind instruments and is very entertaining and interacts well with the audience. Our return flight was scheduled at 2.25pm from Venice airport. We were concerned that we would be forced to disembark by 9am and then be "abandoned" at the airport. However, those travelling on JSS received an invitation from the Guest Relations Manager, Milana Dortangs, to a disembarkation presentation in Reflections. During this presentation she was very thorough, detailing exactly what to expect on the morning of disembarkation. She was available for questions from guests at the end. On the day of departure guests could remain in Cellar Masters/Sushi on a Five to wait for their disembarkation time slots. Refreshments were provided throughout the morning and a member of staff distributed quiz sheets with crosswords/sudoku to those who required something to pass the time. When time slots were announced a member of staff escorted a group to the lift and down to the exit. We were guided to where our luggage was situated and escorted to our coaches. On arrival at Venice airport we were met by Celebrity representatives who supplied trolleys for our luggage. Again, we were escorted to the check in and guided towards security. It was extremely well organised and slick. The return flight was slightly delayed but that didn't cause us too much trouble as we had a car parked at Cardiff airport. We were served a hot meal followed by dessert along with a choice of soft drinks, beer, red or white wine and tea or coffee. It was the best in-flight meal we had in years. Again the crew were very pleasant and helpful. On return to Cardiff we had to show our boarding pass to staff who then provided a ticket to insert at the barrier to allow us to exit the car park. The cruise was much better than expected as over the last few years we have sailed on much smaller ships and the staff tend to be very approachable. We can honestly say that we couldn't fault anything on this cruise. The staff, waiters, pool butlers and crew were equally delightful and friendly. Each one wore a star on their uniform which we believed meant that they were employee of the month but everyone had a star. Apparently it is to remind them of the ethos of the company - to strive to be a star and to do their utmost to help all guests have a wonderful experience. We think it's worked - each and everyone we met was delightful. Read Less
2 Helpful Votes
Sail Date: October 2016
We chose this cruise because of the wonderful itinerary. Malta, Cyprus and Israel were all new to us and having the chance to spend time in Rome after the cruise was a big factor in our decision. The Constellation is a very nice ship. ... Read More
We chose this cruise because of the wonderful itinerary. Malta, Cyprus and Israel were all new to us and having the chance to spend time in Rome after the cruise was a big factor in our decision. The Constellation is a very nice ship. Some of our fellow passengers felt it was getting worn looking, but we felt everything was in excellent condition and upscale. The food in the dining room was a big disappointment. Despite flowery descriptions of different sauces, it was mostly bland and like something you would get at a Dennys restaurant. The lobster night was good and there was always a New York sirloin steak on the menu if you didn't like the daily presentations. We felt that Celebrity nickel and dimed us to death for every little thing on the cruise. The lowest price wine in the dining room was $37 a bottle. When you added on the 18% gratuity, it brought it to over $40 a bottle and this was no great vintage, but a domestic California or Washington state wine. They sold bottles of wine in the buffet for $20, but you could not bring them to the dining room. Just another example of their trying to extort as much extra money from the passengers as they could. On sea days there was a general lack of things to do unless you wanted to pay for a wine tasting or cooking demonstration. As usual, pay to play! There was only one free movie on the tv every day, mostly old movies and movies for kids like Zootopia! Of course, pay to view had plenty for $14.95 each!! Really! The price for the cruise was low so I guess that Celebrity wanted to make up for that by all the extra charges. It was disappointing. I don't think we will be too quick to book with Celebrity again. Certainly Holland America and are superior. We had a balcony cabin and were pleased with the size of the room and the balcony. The shows put on by the dancers and singers were really good. There was an Italian singer who was excellent, but the comedian, Womack, was not very good and offended a good number of people in the audience with his critique of American politics. We did not feel that was appropriate from an Englishman. The ports were excellent. We did not do any of the ship's excursions as they were a lot more expensive thatn independent tours which were easily found on the web. The dining room service could have been better, but it was not the fault of the waiter and assistant waiter. We had a table of eleven and they also had to serve an additional table of twelve. It was simply too much for two people to handle efficiently. Some nights we waited over half an hour for our appetizers to arrive. Read Less
8 Helpful Votes
Sail Date: October 2016
This is our fourth cruise on Celebrity. The other three were Caribbean, one on the Solstice and two on the Summit. I've always told people that my husband likes cruising more than I do. After this cruise, I am hooked. No renting ... Read More
This is our fourth cruise on Celebrity. The other three were Caribbean, one on the Solstice and two on the Summit. I've always told people that my husband likes cruising more than I do. After this cruise, I am hooked. No renting cars, no checking into hotels, no navigating to the next town and the BEST SERVICE one can imagine. We got to Venice two days early and enjoyed the city. Took a water taxi to the port for 80 euros. Very easy embarkation. One negative compared to embarkation on the Summit was that the Summit made us, as suite level guests, feel very special. Here it felt like a normal check in. Our room was the Celebrity Suite which we had on the Summit before. Butler and room attendant were very attentive. The cabin is spacious with two TVs, dining table, pull out couch and a curved veranda. However, the bathroom is not for anyone with mobility issues. It is a big step down from the tub to the floor. There really needs to be a handle bar to help you get out of the tub. Ship is spotless. DH thought it was more beautiful than the Summit but in all fairness the last time we were on the Summit was before it's refurbishing. The public art is pretty bad. However, it does have a Chiully sculpture outside of Reflections. Entertainment was hit or miss. We usually enjoy the smaller venues and skip the big shows. Here, the smaller acts were hard to time with our schedule and didn't float our boats. However, we enjoyed the shows like WE3 and Jayne Curry. We mainly ate at Luminae at night. Excellent service and food was generally excellent. Had some misses but that's to be expected. Really enjoyed our Sommelier Panji matching wines to our courses. We ate at Tuscan Grille which is a beautiful restaurant. Much prettier than Qsine on the Summit. Generous portions. The garlic mashed potatoes were excellent. They even have homemade LImoncello. Ocean liners was also great. I got the dover sole and DH got lobster. Excellent service. Oceanview café always amazes me. They have such a selection of foods. I really enjoy the Asian section. The mango chutney is great. The big surprise from the restaurants was Sushi on 5. We ate lunch there on a sea day. It was really nice to be in a quiet atmosphere and eat a light meal. That is, of course, until I ordered the ginger cake dessert with wasabi ice cream. Yum! We both had wonderful spa treatments. The ports were really different and interesting. We only did Celebrity shore excursions in Dubrovnik and the transfer from the ship to the airport in Athens. The other ports we either had a private tour (Amalfi) or just kicked around the ports on our own. Our favorite was Kotor, Montenegro. It was like walking through a fairy tale. In all the ports, we found neat stuff to take home to our kids. I did enjoy the lectures by Cynthia Peer and Ken Williams. However, the thing that sets this style of travel apart from all others is the service. The crew was incredible. Our room attendant was the best ever. Wait staff seemed to know our names by the second day. Really wonderful people that made our cruise very special. Read Less
1 Helpful Vote
Sail Date: October 2016
We wanted a cruise which gave us a variety of ports to visit. However, the planning of the ports in terms of scheduling was very poor. We should not have not visited Cadiz at 1 pm on a Sunday afternoon, There was nothing to do as ... Read More
We wanted a cruise which gave us a variety of ports to visit. However, the planning of the ports in terms of scheduling was very poor. We should not have not visited Cadiz at 1 pm on a Sunday afternoon, There was nothing to do as everything including churches were closed. We could have skipped Ibiza and had an extra day in Barcelona. Docking was not convenient at almost all the ports since shuttles had to be arranged to get us into town. And to add insult to injury, we had to pay anywhere from $3 Euros to 15 US dollars per person. We do not understand why we had to pay for their lousy docking locations. Meet and Greet was a complete waste of time and scheduled inconveniently on the first night. There was no Captain or officers greeting us and no appetizers, snacks, raffles or little giveaways as with other ships. Also, they showcase "The Lawn" which in my opinion is a complete waste and a gimmicks to make money. Bring back mini golf and shuffleboard. And, the shows were mostly boring including 2 of 3 production shows (The Pearl was the exception). On the plus side we enjoyed the food at both the buffet and dining room. We also like the trivia and games hosted by Patrick and Crystal (two wonderful people), who were the only two members of the Activities staff. I am sure if there was a larger staff, there would have been more variety of things to do instead of shopping and art auctions which Celebrity considers activities,but we don't. Overall, the crew was very polite, courteous and very helpful. They made the cruise worthwhile and enjoyable. Despite the shortcomings mentioned we would travel with Celebrity again. Read Less
7 Helpful Votes
Sail Date: October 2016
We have cruised on Equinox twice before and have done this cruise once before. For us Celebrity was always top for us before NCL, RCI MSC and others. Unfortunately they appear to have taken a commercial decision to plunge down market. ... Read More
We have cruised on Equinox twice before and have done this cruise once before. For us Celebrity was always top for us before NCL, RCI MSC and others. Unfortunately they appear to have taken a commercial decision to plunge down market. Their decision to actively discourage formal attire (and I use those words advisedly) and stop formal nights whilst they pander to the ripped jeans and T shirt brigade is disappointing to say the least. The shows in comparison to their rivals (and as they were before) were pathetic and the choice of food has diminished substantially. Again in comparison to NL the stuff during the day was woefully lacking, amounting to the odd trivia quiz. The crew are mostly trying hard but some appear to have almost given up. As it was raining heavily one day we thought we would have a drink at one of the bars before lunch. Every indoor bar was closed!!! The outdoor bars were all open if you wanted to brave the pouring rain! When we pointed this out to guest relations there was a shrug of the shoulders and a statement saying some would be open at 2 or we could go and have a drink in the cafe.Brilliant!!! The Blu restaurant was good for breakfast if you could get up in time! The speciality restaurants were all good particularly Muranos which is superb Read Less
1 Helpful Vote
Sail Date: October 2016
My husband and I chose this cruise because of the itinerary,and the promo offers . We are celebrating our 45th anniversary and wanted to do something special. 2 friends joined us in this celebration cruise. Italy and Greece have long been ... Read More
My husband and I chose this cruise because of the itinerary,and the promo offers . We are celebrating our 45th anniversary and wanted to do something special. 2 friends joined us in this celebration cruise. Italy and Greece have long been on our bucket list. We arrived in Barcelona 3 days prior to cruise,and stayed 2 days following,before flying back to Canada . Barcelona , is a wonderful city with lots to see and do. Took a taxi to the port which was only 2 min. away. Embarkation was easy and soon we were on board having a glass of champagne handed to us. Our rooms were not yet ready ,so after enjoying our champagne we proceeded to go for lunch at the Oceanview cafe. This buffet offers multiple areas of cuisine. Italian,Indian,Mexican,American etc. All items were labelled as to content for gluten free,vegetarian,dairy etc. Our friends who are Celiac ,and must be gluten free, were really impressed. The desserts were awesome! Beautifully displayed ,tempting and delicious. Over the duration of this cruise, food was always very good and very fresh whether it be in the dining room or buffet. None of us went to any of the specialty dining as we found the food always great at the buffet or MDR. We went for" happy hour" almost everyday before going to the theater. We managed to try a different bar each day. Which was fun. The theater shows were all very good. Many different types of entertainment .We enjoyed each and everyone of them. We had select dining in the MDR. Never had to wait too long. We were usually ready to eat between 8 and 8:30. We got to appreciate all of the wait staff but especially,David,head waiter ,his assistant Vishel and the wine sommelier,Ivan(the not terrible!) We always asked to sit in their area if possible ,and our wish was usually granted. The officers and crew on this ship are all very courteous and very attentive.Cruise Director, Alejandro(from Argentina) was great! So funny as well as informative. We took 4 ship sponsored tours. Imperial Rome,Exploration of Pompeii,Ultimate Ephesus ,and in Malta ,the Blue grotto. All of the tours had the most excellent guides. Very knowledgeable of their history and of their area. A word of warning,when the tour is labelled "strenuous" it is . Santorini we did on our own.Took the cable car up,and then took the local bus to Oia. A very beautiful place,my favorite. Mykonos too, we did on our own,also very beautiful. Athens ,it poured rain most of the day. Did the HOHO bus . This would have worked very well if not for the rain. We all enjoyed our sea days. Casino,shopping ,pool and hot tub. Or just reading and relaxing on our balcony. My husband and I have taken 8 cruises including this one. I do believe that this was our favorite . This ship is quite plain in decor as compared to the others. Doesn't have the WOW factor when you get on board. It is simple and restful and well maintained. The officers and crew are outstanding. Everyday, Captain Konstantinos gave us an update on weather and sea conditions,as well a "quote for the day". This quote usually had a groan factor! We did self disembarkation as we had an early private tour. All went very smoothly,and we were off the ship by 7:30 am. Read Less
9 Helpful Votes
Sail Date: October 2016
We had done this itinerary 4 years ago and enjoyed it so much we wanted to do it again. Ports: Being the second visit to the ports allowed us to be a bit more selective of what to see/do. For the majority of the ports we explored on ... Read More
We had done this itinerary 4 years ago and enjoyed it so much we wanted to do it again. Ports: Being the second visit to the ports allowed us to be a bit more selective of what to see/do. For the majority of the ports we explored on our own and had a wonderful time. We also did one Celebrity Excursion and two privately booked excursions. The Celebrity excursion was great, but we liked the others because they had fewer people so we had a more intimate and custom experience. Would definitely look into excursions on sites such as Viator. Ship Info: The Equinox is a beautiful ship. We had Aqua Class staterooms and would definitely recommend this if your budget allows. The extra amenities in the room were OK, but we really didn't notice that. What we did like was the dining experience in Blu. The service and food were outstanding. We didn't have dinner anywhere else! Also liked the unlimited access to the Persian Gardens. Even the buffet (Oceanview Cafe) far exceeded expectations. The layout, with serving stations, was great as it prevented any long lines. The variety and quality of items was also amazing. You can't go wrong on Celebrity! Read Less
2 Helpful Votes
Sail Date: October 2016
My husband was very resistant to the idea of cruising but he had promised that we would go on a cruise for my 60th birthday and I held him to that promise. I researched ships and itineraries carefully, and had been assured by friends who ... Read More
My husband was very resistant to the idea of cruising but he had promised that we would go on a cruise for my 60th birthday and I held him to that promise. I researched ships and itineraries carefully, and had been assured by friends who recommended it, that Equinox was the ship for us - and they were right. Embarkation at Barcelona went very smoothly, taking no more than 10 minutes from getting out of the taxi at the port until we were actually on the ship. That certainly impressed him and from there on, everything was pretty much just fabulous! We spent a few hours exploring the ship and then we went to our cabin where our luggage was waiting outside. It was perfect, a good size for the two of us with adequate storage in the stateroom, and a light and airy room where you could actually see to put your makeup on - something you so rarely find even in the best hotels these days. I didn't even need to phone for extra hangers! I loved the well-laid out storage in the bathroom, too and the rather sophisticated shower was great and surprisingly easy to operate, even for me who generally prefers a bath. In our cabin, there was champagne on ice and fruit waiting for us, and every afternoon a modest tray of canapes was placed there, and they changed the fruit and iced tea (which we never touched anyway) daily. The Blu restaurant was a total culinary delight, so we did not feel the need to pay for any of the speciality restaurants on board although everyone spoke very highly about them. Sometimes, we ate at the Oceanview Cafe upstairs when I felt like something simple like salad, pasta or pizza. The food up there was excellent, fresh and varied. We found that we preferred to take breakfast up there most days. Afternoon tea scones and clotted cream were very naughty but nice and totally killed my resolve at not eating like a pig on board! The service everywhere on the ship was just excellent. Our room attendant was just the best. He even found an adapter for my three-point European extension lead (their European plug points only have two points). By the way, take on with you so you can plug in all your bits and pieces (Ipad, Iphone, electric hair straighteners etc)) Note. There is only one European plug point and one US plug point at the dressing table. As we rarely drink, we took only the premium non-alcoholic beverage pack, which covered all the bottled waters, smoothies and speciality coffees etc. However, next time I think we will take an alcoholic package because we were so relaxed without any pressures we probably would have enjoyed a drink or two in the evenings, sitting in the many bars and lounges. The one evening my husband decided to have a speciality beer and I had a Cinzano Bianco the bill was $28 which I think is kind of expensive, so yes, next time we will go for the premium alcohol package. Why not? We are on holiday! My husband must have told them in the restaurant that it was my special birthday because our very friendly and charming waiter (Ronald) came with the dessert menu and with a smile told me I wasn't getting any dessert today and then he came out with a gorgeous little birthday cake for two. Later that evening, as we went back to the cabin, we saw a big poster with balloons on our door withing me a happy special birthday, inside the cabin was champagne and a little personalized letter to me. These little touches are so memorable and lovely. The entertainment team were first rate, the shows that we saw were West End quality and the guest entertainers were good, too. Alexandro, the entertainment director was a scream and kept us smiling and laughing all night long. We enjoyed the glass blowing shows, and made use of the swimming pool and very well equipped gym. Didn't use the spa. We took the Internet Package, and it was easy, high quality, fast access, and I think it was worth it, as we were both able to use it if we logged on at different times. As for shore excursions, some were better than others. Being cruise 'newbies' we played safe and mostly used the Celebrity shore excursions but soon learned from other well-seasoned cruisers which port was easier to explore on your own. I loved the attitude of all the crew. Captain Kostas was so approachable, friendly and charming and the whole atmosphere of this ship was one of being really, really cossetted and cared for. The crew were meticulous in their cleaning and everything was tip top. I am not too keen on the photographers jumping out at you to take your picture every five minutes or the 'high pressure' sales staff on board but I did bag a few bargains in the $10 sales. The ship's daily newspaper was a good reference point for everything going on on the ship. We didn't use the casino but I enjoyed walking through it and watching the players. Would I go again? In a heartbeat yes. I was rather hoping husband would take advantage of the 'book your next cruise on board' offers but he didn't. We will be cruising again. I just loved every moment - and so did he. I cannot recommend this ship highly enough. I don't know if Aqua Class is worth the extra but anyway, husband slept so well and didn't complain once so perhaps it is. Read Less
4 Helpful Votes
Sail Date: October 2016
What a smooth process for embarkation - we were booked in a Celebrity Suite and found ourselves guided to Michael's Club by a staff person from Guest Relations. There we met our Captain's Club Hostess Maila who personally walked ... Read More
What a smooth process for embarkation - we were booked in a Celebrity Suite and found ourselves guided to Michael's Club by a staff person from Guest Relations. There we met our Captain's Club Hostess Maila who personally walked us to our Suite (#1235) which was ready for us! Shortly thereafter we were greeted by our personal butler, Emir. Our suite more than exceeded our expectations in size and personal space. The veranda was large enough to accomodate a chaise lounge and table. However, the nicest part of this suite was the separate bedroom from the living area and the large walk-in closet. We probably underutilized the veranda but we managed to have a very special breakfast served by Emir while tendered in Santorini. It was a dream come true to be on the water, facing the white houses/businesses, and enjoying the yummy breakfast! I thought I had died and gone to heaven! We utilized Emir a few more times for breakfast before we headed out for our excursions. It was so much easier than fighting for a table in the Oceanview Cafe. A downside to this suite if there is one is the size of the bathroom; it only had one sink! I personally loved the higher end toiletries by Bvlgari and the special bottle of Perrier Jouet that was waiting for us in the room. Additionally, as advertised we had anl arrangement of fresh flowers and fruit. On day one we also had some appetizers but because there was so much food around never managed to touch this...on port day it was nice to have bottles of Evian water on our counter. A plus to booking a suite is access to the private dining room, Luminae. Luminae was a special place to dine for breakfast, lunch and dinner! The staff there were exceptional and it impressed us how they always greeted us by name! Our waiter, Florin, assistant, Gaga, and sommelier, Nikolina delivered exceptional service for each and every meal. Although the selections in Luminae were limited an option was to also view the daily menu in the main dining. Another suite perk was access to Michael's Club! Jole Jacoby was our Concierge and she delivered on answering my numerous questions and we need to thank her for getting us on the bridge tour plus dinner with our Captain Costas too! Thank you Jole for those special invitations which also included sailaway out of Malta on the helipad too! The speciality dining restaurants which all charge are worth the extra splurge. We only went to two of them but visited them twice: Tuscan Grill and Murano. Murano was a French/Continental restaurant and Tuscan Grill was Italian. Of the two I enjoyed Murano the best! Tuscan was disappointing to me because I felt the quality of the food was not up to what I was used to as we live near San Francisco and have many nearby Italian restaurants. Again, the service in these restaurants were exceptional, Overall the service and friendliness on this ship from the stateroom attendant to the officers was unparalleled. Other dining options we visited were the Oceanview Cafe and the Mast Bar. The cafe offered the usual buffet selections but the highlight here were the desserts. In the morning a coffee cart went through and the staff were so upbeat and energetic you couldn't help but smile. When in port the view afforded by the Cafe were breathtaking. The entertainment offerings were many and it was hard deciding on what to do! Our Cruise Director, Ajejandro, was energetic, personable and my husband and I agree that he is the creme de la creme of cruise directors. Ajejandro engaged everyone he came into contact with and his quick wit kept us laughing. His assistant Justin balanced out the humor and they made a great duo. The offerings in the theatre were for the most part good with a variety of performers. We enjoyed the Tenors of Rock and Greg London. What we felt was an area that Celebrity could develop was a true production show: we missed having a "Chicago"," Mama Mia" type offering. This sailing delivered the ports of my dream as we sailed out of Barcelona to: Rome, Amalfi Coast, Santorini, Mykonos, Athens, Ephesus and Malta. The ports of call were exceptional and for the majority of these ports we used outside vendors. Prior to this cruise I normally always used ship excursions but this time used advise provided by fellow cruisers and was pleasantly surprised by the personalized service and the small group (a big plus). In Malta we booked a Celebrity excusion and found ourselves on a large bus with our fellow passengers. Maybe because we were in a suite we never saw the people these fellow cruisers before...this could be a consideration if you are booking in a SUITE. Overall we would definitely book again with Celebrity and probably book a suite too. I so loved the personalized service and the quality of the services delivered. Read Less
1 Helpful Vote
Sail Date: October 2016
I choose this cruise because of the ports we stopped in. It gave a real taste of the Mediterranean. Loved Barcelona! The ship is very spacious and clean. The staff was all very friendly and willing to help. We ate most of our meals in ... Read More
I choose this cruise because of the ports we stopped in. It gave a real taste of the Mediterranean. Loved Barcelona! The ship is very spacious and clean. The staff was all very friendly and willing to help. We ate most of our meals in the main restaurant and the food was very good. We stopped in Rome, Pompei the Amalfi coast, Santorini, Ephesus, Mykonos, Athens and Malta. My least favorite was Athens. The traffic was awful and the rain didn't help. My biggest surprise was Malta, had no idea what a medieval treasure that is. The best tours were the private tours. Cruise critic friends were so helpful. We found an apartment in Barcelona on a recommendation in the Gothic section of Barcelona. It was easy to get around and you could walk most places, Disembarkation was so organized, from leaving the ship to getting your luggage at the airport. Read Less
1 Helpful Vote
Sail Date: October 2016
Celebrity are our favourite cruise line and they did not disappoint. We left from Barcelona and as we were in a suite the check in was a very fast and efficient experience. The new extras that come with a suite are excellent. The ... Read More
Celebrity are our favourite cruise line and they did not disappoint. We left from Barcelona and as we were in a suite the check in was a very fast and efficient experience. The new extras that come with a suite are excellent. The dedicated restaurant Luminae served superb food although the options were somewhat limited. Only found out near the end of the cruise we could have also ordered from the main restaurant menu although we were never told this. Only other problem was that as our Sky Suite was at the back it was a very long walk from the lift. Probably helped to walk off the calories but as we both have arthritis it was sometimes difficult.Still find it suprising that there is no aft lift on Solstice class ships. The entertainment was very good and offered something for everyone. All the staff were as attentive as usual. Think this was one of our best cruises. Read Less
5 Helpful Votes
Sail Date: September 2016
I have never been so disappointed on a cruise before and have cruised over 40 cruises. I want to download my review but am unable to paste on this site for some reason. The whole experience was so disappointing and we were ... Read More
I have never been so disappointed on a cruise before and have cruised over 40 cruises. I want to download my review but am unable to paste on this site for some reason. The whole experience was so disappointing and we were expecting so much. No WOW factor, the dress code was stupid and not adhered to - yet to see anyone check 'designer jeans' on the 'chic nite' which was meant to be formal! Food mediocre to say the least. All they want you do is book the speciality restaurants at $ 50 per head as the food in the MDR is so repetitive - even if you can read the menu as the lighting is so dreadful. On the whole a terrible experience not to be repeated. Bad tempered staff (if you can find them) a terribly designed ship inside and outside. The only good thing was the extremely comfortable beds and pillows and excellent Cabin steward. The Aft bar (and staff) were also excellent but the area was not large enough. The pool area is terrible - half shaded most of the time and towels left for hours by extremely selfless people. Fortunately, the ports of call and weather were excellent. Read Less
4 Helpful Votes
Sail Date: September 2016
Only reasons we didn't give it 5-star treatment was the annoying upselling of meal and drinks packages. Also really shocked when we were told "your cabin grade doesn't entitle you to shower gel" just a piece of white ... Read More
Only reasons we didn't give it 5-star treatment was the annoying upselling of meal and drinks packages. Also really shocked when we were told "your cabin grade doesn't entitle you to shower gel" just a piece of white soap. We did have a balcony! So find room for personal toiletries if you have delicate skin. We would still recommend the ship but warn that if you are a bit of a gourmet you had better save up to pay the extra in the special restaurants which were on the expensive side. Generally the basic food was more than adequate and the buffet choice and quality was particularly good. Even a choice of bacon or crispy bacon. Some confusion in evening restaurant when menu only offered starters and main course. Fortunately our table companions had been on the Eclpse before and we soon got the hang of ordering two starters (eg soup plus seafood etc) then the entree. The choice was quite limited but well cooked and presented. Desserts ok and you can always ask for extra cheese plate.Classic drinks package was generally excellent but do train you waiter to give you the wine you find most palatable. If you are feeling brave ask him to let you have a tasting on the first night, and then stick to the one you like best. He will soon get the idea. And they are really nice guys. Read Less
9 Helpful Votes
Sail Date: September 2016
A review of our 21 night (back to back) Mediterranean cruise on the Celebrity Reflection. Embarkation at Civitavecchia was brilliant. We arrived just before 11am to no lines at all and were onboard by 11.10. We set about exploring the ... Read More
A review of our 21 night (back to back) Mediterranean cruise on the Celebrity Reflection. Embarkation at Civitavecchia was brilliant. We arrived just before 11am to no lines at all and were onboard by 11.10. We set about exploring the ship before upgrading our classic drinks package to the premium and headed to the Oceanview Buffet for lunch. By 1.30pm, all staterooms were ready so we headed down there to find our luggage had already arrived. The ship is just beautiful and is only 4 years old - we were actually lucky enough to celebrate her birthday with a pool party whilst onboard which was fun. Every area of the ship was scrupulously clean and certainly could not be faulted. The staff were just amazing. We did not meet even one who was not smiling and happy. We mainly ate in the Main Dining Room and could not fault the food except to say that it was often not hot enough. The only Specialty Restaurant we tried was The Porch on Deck 15 adjacent to the Lawn Club and Lawn Club Grill. They serve beautiful fresh seafood and we certainly ate our share of lobster tails, prawns, scallops, etc on the 4 occasions we ate there. Cost was $30USD but we only paid $20 each time. The specialty restaurants really seemed to be struggling and staff were constantly offering discounts to dine in them. These discounts started at 30%, quickly went to 40% and were eventually 50%. We are not fans of the buffet at all and only ate there when we had absolutely no choice. I did not like the food and it was definitely not hot enough. This is a particular bugbear of my Health Inspector Hubby! We had an oceanview cabin on deck 3 which was very spacious with plenty of storage space. It was only 4 cabins from the main foyer which includes Guest Relations, Shore Excursions and the Passport Bar. We were initially worried that it would be very noisy, but I can honestly say that we heard nothing, even when there was a band playing. We absolutely loved the position of this cabin. Straight into the main foyer and through to the dining room. Lifts close by and down one flight of stairs to deck 2 for disembarkation at ports. Our favourite bar was the Sunset Bar, aft deck 15. The staff there were fantastic and Milton always made us laugh. We found the Martini Bar and the Passport Bar very flat which is quite different from our experience on other Celebrity ships. Eventually we made out way to the Ensemble Lounge and found Nelson who we had met in the Passport Bar on the Solstice last year. He and Dario took very good care of us and we met some lovely couples who also frequented this bar. We had visited most of the ports when we sailed on the Equinox 4 years ago, so decided to do something different in each one. We did not do any of the exorbitantly priced ship's tours. I organised tours for us before we left home. This all went very well and if anyone wants any recommendations, please feel free to PM me. The transition from the first to the second cruise was absolutely painless and took no time at all. This is the smoothest cruise we have ever been. The sea was flat as, except for 2 or 3 nights when things got just a little rough. After spending 21 nights on a cruise ship, you would expect to have that rock and roll feeling for a few days afterwards but we had no side effects at all. The only complaint I have about Celebrity is that as they increase the free perks they offer, onboard prices seem to be getting higher. A bag of laundry on our cruise last year was $30 and is now $50. To have a pair of undies laundered is $3USD! Yes we washed ours in the sink of course. Internet prices are also ridiculous. We paid $37 for 24 continuous hours and this was with 25% off for our Select status. I used free wi fi in ports and eventually bought a local sim card. Re upgrading your classic package to the premium - wait until you are onboard as they offer deals. The person who secures your upgrade gets a commission, so competition is pretty stiff. Don't be afraid to ask what they can do for you. We received one day free for each cruise. We loved cruising on this beautiful ship so much. Every day, we looked at each other with a huge smile and said, "Living the Dream". The itinerary is fantastic but is very port intensive. This is not a cruise for those who want to lie back and relax. There were only 4 sea days out of 21. We were Celebrity loyalists well before this cruise, but will certainly be hard pressed to cruise with another line now. Read Less
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