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6 Helpful Votes
Sail Date: January 2016
Having been picked up at the airport by Celebrity we had a room at Pan Pacific then joined the ship on Sunday 3rd Jan. The sail out was lovely and smooth and could not have been better. The staff were all friendly, I was even ... Read More
Having been picked up at the airport by Celebrity we had a room at Pan Pacific then joined the ship on Sunday 3rd Jan. The sail out was lovely and smooth and could not have been better. The staff were all friendly, I was even recognised by Miriana from Café Al Bacio from 2 years earlier from Equinox. The ship had the Norovirus but as always is spread about by people not washing their hands etc, and it really appeared after we had been to Bali and people eating on shore where there were no facilities for hand washing. We were very lucky and it did not affect us but as one lady said, sanitize sanitize sanitize. The ship was tired and its a good job its going to drydock for doing up Overall we enjoyed it and have no complaints We had our own driver in Bali for 2 days so really explored the island and did ships trips for the rest, though we did refuse to eat the meal in Thailand and this helped not getting ill We picked the wrong timeslot for the Komodo dragons and only saw 4 !! We did the circle the island in Penang which enabled us to see the place and what a lot of building works, new housing developments all over the island. Kuala Lumpar was a mix of old colonial and new and we needed more time their to explore, something for the future. Phuket we were surprised, we went the Phang Nga Bay which is the equivalent to Halong Bay (that was misty when we went) but we have something to explore when we return next year on Constellation. Good Cruise, and met a lot of lovely people who helped make it. Read Less
4 Helpful Votes
Sail Date: October 2015
We were pleasantly surprised by the standard of the ship and the service we received from every staff member we encountered. This was our first cruise and will be hard to beat. Food was "wow" in Blu and well worth the ... Read More
We were pleasantly surprised by the standard of the ship and the service we received from every staff member we encountered. This was our first cruise and will be hard to beat. Food was "wow" in Blu and well worth the upgrade. Entertainment was much better than we expected and there was always something to see and do on the sea days if you prefer not to relax with a book. Everything is spotlessly clean. Shore excursions were good and we know we paid a little more but it was our first time. Coffee and Drink prices were scary to say the least and we were glad we got Classic packages. A glass of Pino Grigio was USD12 and a coffee around USD5 - USD6. That hurts when your exchange rate is only 70 cents. Internet was sold in time rather than data and in the middle of the Pacific we burned valuable minutes on nothing. Would recommend unlimited. Free access to the saunas and heated beds was great, as well as gym access for all passengers. You could hardly tell there were 2850 passengers on board. Would recommend to anyone but have a good think about how you will manage drink prices before you go. Read Less
1 Helpful Vote
Sail Date: August 2015
This was our 2nd cruise. The first was on the Carnival Breeze in 2012 which we chose because of its itinerary and we planned to use it as a floating "travel lodge." Destinations were excellent, ship and carnival were not, 6th ... Read More
This was our 2nd cruise. The first was on the Carnival Breeze in 2012 which we chose because of its itinerary and we planned to use it as a floating "travel lodge." Destinations were excellent, ship and carnival were not, 6th cruise in from launch already wearing in places. My wife vowed not to go cruising again and could not see why other people raved about it. This time we booked a sea view and part of the package included $200 obc and the classic drinks package(we are not large drinkers, but this certainly added to the holiday).This was several classes up from what we had experienced with Carnival. The small things which, even though simple, added to the experience; umbrella in the cabin as it was raining at Kotor,the iced towel and water/fruit punch on return to the ship, staff did not pester you to buy drinks if you sat in the bar and they genuinely wanted to help, rather than fixed corporate smile or open hostility. The quality, presentation and variety of food was amazing as was the service. Every night there was a different menu. Entertainment on board first class couldn't wish for more. Cabin staff were always on hand to help and room was kept immaculate. Embarkation and transfers were excellent, disembarkation was, until you had to deal with the chaos of Venice airport on a busy Sunday morning, but Celebrity has no control of this. My wife has gone from not wanting to cruise again to finding out the itinerary for the Celebrity ships next year while we were still on board and she is very hard to please. A wonderful holiday would recommend this to anyone. Read Less
15 Helpful Votes
Sail Date: August 2015
As many people have contributed very detailed reviews, which are very helpful with planning for this trip, I have decided to review it from a UK point of view and give personal observations. First this trip requires stamina, ... Read More
As many people have contributed very detailed reviews, which are very helpful with planning for this trip, I have decided to review it from a UK point of view and give personal observations. First this trip requires stamina, particularly getting there. The return flight required a detour to Guayaquil where you have to disembark which adds about 3 hours to the journey. You have to start and finish in Quito to connect with International flights and this can cause problems with altitude: heed the advice and take plenty of water. Try not to drink alcohol and pace yourself. The Ecuador staff are very welcoming, friendly and helpful in Quito and Galapagos. They are very accommodating and nothing seems to be too much trouble. You can do as much, or as little as you want: if you've had enough they will try to get you back to the hotel or ship. The ship does rock, so take sea sick remedies with you It is the most amazing experience of a lifetime landing on an island and seeing it as it probably was all those years ago when the first explorers landed. Some of the landings and zodiac rides are tricky, but the zodiac drivers do a wonderful job. The naturalists do an excellent job ,with unfailing humour and patience, answer any questions and try to help you get the most out of the trip. The programme is varied to suit all ages and interests and yes there were some trips that did not particularly interest me, but they all added to the overall experience. So, yes, definitely go for it, be prepared to return home exhausted but with memories that are worth every penny! Read Less
5 Helpful Votes
Sail Date: July 2015
I just came back from a wonderful cruise with Celebrity Reflection. Everything was excellent, from the room comfort to the food and professional and friendly crew members, especially services in the Opus Dining room. I sat always at the ... Read More
I just came back from a wonderful cruise with Celebrity Reflection. Everything was excellent, from the room comfort to the food and professional and friendly crew members, especially services in the Opus Dining room. I sat always at the same table to get a closer relationship with the same table attendants and the wine advisor. Luis and his team were fabulous! Luis had an excellent team spirit and leadership. Very professional and attentive to all of us. He made very good suggestions on the best meal selection every day. You should ask for him for your next cruise. Luis and his team will add a lot of joy and pleasure to your cruise. I left Civitavecchia on July 10 and returned on the July 20th. Mostly in Greece, and three stops in Italy, one in Turkey. I suggest you taking extra days before departing or when returning from your cruise to visit Rome, which is rich in history. However, there were too many children on that trip. Better to take this cruise during the school period for those who are looking for tranquillity at night.The selection of excursions are also excellent with some exceptions. No need to reserve these excursions in advance. Other interesting options are also available when you go on shore, at the exit of each port. Read Less
4 Helpful Votes
Sail Date: June 2015
As first time cruisers we were not sure what to expect. This was an amazing experience from start to finish. We travelled from Toronto the day before we set sail and were blown away by Vancouver, the airport was extremely user friendly and ... Read More
As first time cruisers we were not sure what to expect. This was an amazing experience from start to finish. We travelled from Toronto the day before we set sail and were blown away by Vancouver, the airport was extremely user friendly and the connection to downtown via the Canada LIne subway was direct, easy, efficient and economical-only $15.00 for two of us! There were plenty of helpful transit/tourism folks around to guide us-what a difference from Toronto! We spent the night at the beautiful Marriott Downtown Pinnacle Hotel which was only a short 15 minute walk from the Waterfront Station. When we arrived at the pier for embarkation we found that there was another ship also preparing to sail that day and were concerned by the number of folks in line for processing-our concerns were unnecessary! From our time of arrival at pier at 11:00 A.M. to getting aboard with a complimentary glass of champagne took less than an hour. The Ocean View Café was open for lunch and our staterooms were available by 1 P.M. The Infinity was immaculate and the crew first rate. We were in Aqua Class (Cabin 9083) and the food and service in our dedicated restaurant BLU were exceptional. Our cabin was spotless and spacious with plenty of storage and with the balcony provided a quiet place to sit and watch the ever changing scenery. Entertainment was top notch with something for everyone-from a quiet corner with a piano player to easy listening duos to full production shows in the theatre there was always something to see and do. A highlight was the Canada Day Celebration in the Grand Foyer-what a treat to sing "O Canada" with our fellow passengers and many of the ship's Officers. The weather co-operated for the most part, our time at the Hubbard Glacier was spectacular, bright sunshine. Captain Michael rotated the ship a full 360 degrees so everyone had view of this magnificent wonder. The rain began as we were beginning our journey to Juneau but did not dampen our spirits as we went ashore for the "Town, Tram, Trek and Tea excursion. Logistics of excursions booked through Celebrity was well done, with priority for leaving the ship via tender at Icy Straight Point or gangway at Juneau and Ketchikan timely and orderly-everyone got where they were going on time. Disembarkation in Vancouver was incredible-we chose the "self checkout" option which allowed us to keep our luggage with us the final night rather than place bags in the hall way the night before. Returning to shore was a snap-we simply walked off the ship at 7:30 in the morning, handed our declaration cards to the CBSA folks and were on our way to the train to the airport (only a 5 minute walk)-no need to even show our passports. When I was at the kiosk to purchase our return transfers from the Waterfront Station to YVR on the Canada Line subway we had one last surprise-the fare was only $4.50 total for the 2 of us. One of the tourism reps told us that all 2 zone fares are only $2.25 on Sundays and they are still good for unlimited travel for a full 90 minutes! This was an incredible journey from start to finish-we are already looking at options for our next voyage-possibly the Pacific Coastal Cruise. Without a doubt it will be on Celebrity Cruise Lines. Read Less
9 Helpful Votes
Sail Date: May 2015
Overall, the Celebrity Reflection is a beautiful and almost brand new ship, and if you've been on other cruises you realize the newer boats make your cruise a little bit nicer. The ship has been built around all the modern conveniences we ... Read More
Overall, the Celebrity Reflection is a beautiful and almost brand new ship, and if you've been on other cruises you realize the newer boats make your cruise a little bit nicer. The ship has been built around all the modern conveniences we expect, ie. wifi, hdtv, well designed staterooms, more verandas available, ect. The ship offers many specialty restaurants that seemed desperate for more reservations, as they were constantly doing the sales pitch even on the elevators and in bathrooms. The anytime dining was impossible to get after boarding so we stuck with our 6:15 dinners, even though it was not something we signed up for or were able to change once aboard. My advice is to make sure when you book your cruise request anytime dining, it allows the freedom to eat when you want, and that is no small thing. While we were at shore we often had to leave early in order to get dressed for our early dinner times. These ports are mostly incredibly gorgeous with more to do than anyone could possibly do in a day. DO NOT PLAN AN EXCURSION IN MYKONOS!!! Instead do what we did and have the best day of the entire cruise. In Mykonos we were able to walk through the ridiculously beautiful town and reach the area where one can rent a motor scooter or 4 wheeled ATV (very cheap and easy to operate because there is very little traffic). We took the ATV and drove it over the island and followed the signs to the "Super Paradise Beach", not to be confused with the "Paradise Beach", we also saw the "Paradise Beach" and it's not as good as the super one. The Super Paradise Beach was the most beautiful beach I have ever seen in my whole life, seriously. The beach is set in a large lagoon with lounging beds with umbrellas to be enjoyed for the cost of 20Euro's (not positive on that price). You could order drinks and food, all at slightly elevated prices but it was worth every penny to be in such an incredible location. Also, being Mykonos, a party island for Europeans, the sandy beach leads to a white-washed outdoor club that must really be a killer spot come midnight. In the DJ booth during our stay at Super Paradise Beach they had someone playing "chilled-out house" music at a perfect volume to add that extra ambiance to our amazing day. We chose a set of beach beds with an umbrella just steps from the calm, crystal clear, blue sea. Walking into the water, the depth increases very gradually and on our day there were few people swimming, it was early June so the water was cold at first but after a few moments was just perfect. We were very sad to leave this island oasis we felt we had discovered, but of course we had to get back to the ship to get ready for our annoying early dinner time. One piece of advice, if you take the ATV and you are two people you might want to pay for a vehicle per person. That is because Mykonos is a hilly island and the weight of two normal sized adults was more than the engine could handle on it's steepest points, and you must get up those hills to reach the Super Paradise Beach. These ATV's are very easy to use, I had never used one before and I picked it up immediately. They do not go very fast, maximum 30mph except for going down hills, as fast as you dare! Make sure your ATV is in good working order before you take it on, because we didn't notice the starter on ours was loose and this became a slight problem on our way back. Also, they will ask you to put gasoline in the tank. There is a gas station right almost next to the places that rent the vehicles. If at all concerned about driving your own vehicle, just take a taxi, its worth it. On our way back to the port and drop off the ATV, we noticed a tiny little open air cafe sitting among the craggy rocks and scattering goats. My husband had a beer and I had the most delicious home-made yogurt with honey. I thought I had died and gone to heaven, that day was so memorable and fun. My issue with the cruise isn't really a critique of the ship or its services. We just found that landing in say, Santorini or Rhodes, it is difficult to pick what activities to do since its a big enough island that you cannot see all you may want to see. We wanted to have the chance to swim but our excursion (volcano and hot springs)* was so strenuous that we didn't have the time or energy to get a bus or expensive taxi to the other side of the island for the really good beaches. If we had tried we would run the risk of possibly arriving late and missing the ship. Since they hold on to your passports, the thought of this happening was not even comprehensible. In fact we chose to only take excursions from two ports, Messina for Taromina (worth it!), and Santorini for the volcano and hotsprings (see comments in next paragraph). One more thing you need to know before signing on for the Santorini Excursion "Volcano and Hot springs". First of all you do not need to purchase this excursion through the cruise ship. The ship tenders in Santorini and as soon as you get off the tendering boat you will see signs advertising the EXACT same tour you have already paid for but it's half the price. The tour starts with getting on an old fashioned "pirate ship" type boat with loads of black smoke billowing from the engines and you are packed in like sardines with literally a couple hundred people. The boat takes you to the black volcanic island that has some very unusual rock structures. There are not trees or shade so put on loads of sunblock and wear a hat. It takes about 30 minutes to climb to the top and it is quite difficult, many people did not go all the way up. Also, don't be a silly and wear sandals or flip-flops because the ground you are climbing is made up of loose small volcanic rocks that are slippery and can easily get in your open shoes. Getting to the top is quite nice and you can see some smoking ground and feel the heat if you put your hand down a hole. I took a nasty fall on my way down because of the steep and loose rocks, and I was wearing my walking shoes. If it's a really hot day be warned it's bloody hot as Hades sauna on that hill because its pitch black and there is no shade besides the fact that the hill is producing its own heat. If you make it through this you will be happy to get back on the pirate ship. There is a nice boat ride to the other side of the volcanic mountain where the boat is anchored and you are told to jump off the edge of the deck. Many brave souls did so immediately but I could see by the expressions on their faces that it was like a polar dive. The water was quite choppy and so cold that a few minutes after jumping in three people started to drown in separate incidents. The crew quickly threw out life-savers and other swimmers helped the poor (slightly embarrassed individuals) get back on the boat. The distance to the hot springs was quite far because of the rough seas and the fact there was nothing to grab onto for a breather. The hot springs looked like dirty mucky water and I was told that because of the cold temperature of the sea the hot springs were more like "tepid" springs. The swimmers came back to the boat looking exhausted and freezing. A couple more people had to be "saved" as they had developed cramps in their legs. My husband a medical doctor said this was not surprising because of the intense physical strain of the climb followed by difficult swimming conditions in such cold water. Overall this wasn't a terrible excursion, except for the fact that we paid the ship twice the cost for no benefit to us. The craziness of the hot springs swimming party was kind of exciting albeit at some other travelers expense. No one would have drowned, there were highly capable Greek crew members ready to dive in and save the day. It's easy to realize that a cruise of the Eastern Med is going to be a good one. Italy and Greece have some of the most beautiful waters in the world. The only thing I came back home with was an intense desire to return to the islands on our own so we can stay for a few days and really get the experience. I'm also planning on going back to the Super Paradise Beach in Mykonos for some serious partying into the wee hours with no ship ticking its clock for me to come back. Read Less
1 Helpful Vote
Sail Date: May 2015
Firstly, I was well impressed by the efficiency and friendliness of the staff together with the skill and wit of the Captain. However, there were many problems that detracted from us fully enjoying our second cruise experience: # ... Read More
Firstly, I was well impressed by the efficiency and friendliness of the staff together with the skill and wit of the Captain. However, there were many problems that detracted from us fully enjoying our second cruise experience: # Given that most of the time spent in the cabin is actually spent in bed, two single mattresses pushed together do not make a comfortable night's sleep # Trying to relax at the pool was not possible since one guy was chipping away at paintwotk on the railings WITH A SCRAPER! while another was at a different point on an extending platform chipping away a more paintwork WITH A SCRAPER! # Formal Nights were a disappointment as many diners did not bother to make any effort - why have a dress code if it is not to be enforced? Men were allowed in with open neck casual shirts; some ladies seemed to think that, for instance, a sparkly cardigan over a 'beach' dress constituted dressing-up. # Every night at the Theatre, there was an announcement about the first two rows being reserved for over 18s and yet every night a couple and their son were sat in the middle of the front row.- why have the announcements if there is no enforcement? # I thought the price of the shuttle coaches were a rip-off # I thought the commission charged in the casino to obtain dollars was a rip-off - even more so the ATM # Most of the time I went to the bar to order our drinks as waiters seemed to misinterpret my specific request for Bacardi as a request for any cheap white rum # The wifi charges are archaic and more annoying is that the speed is too slow - we could not connect with our family on a special day which was incredibly disappointing and angering that we paid to be not connected This cruise was to celebrate our 40th wedding anniversary a few weeks before the cruise together with my wife's special birthday on the cruise - the experience fell short of what we had been assured was a premium cruise company. Read Less
5 Helpful Votes
Sail Date: May 2015
Generally the cruise was nice, the ports were great We had a Concierge class stateroom 9201. I would not book Concierge class again as i don't believe that the extra money paid is value for money. They advertise fresh flowers....we ... Read More
Generally the cruise was nice, the ports were great We had a Concierge class stateroom 9201. I would not book Concierge class again as i don't believe that the extra money paid is value for money. They advertise fresh flowers....we never got them. They advertise use of Binoculars, no use if they are broken ( and then the replacements were also broken. They advertise a pillow menu, but the cabin steward looked so bewildered when i asked that i didn't bother to ask again. The room was fine just the Concierge additions lacking. The food was a mixed bag, the buffet was very repetitive, we did not eat there much but every time we did or went through there the food was the same, and lots of curry, dhal rice. The poolside fare was as normal burgers hotdogs etc, they do there best to keep it hot which was good and worked. But the standout was Qsine, we purchased the 5 speciality dinner package and ate 3 times at Qsine and twice at US United States. Both restaurants food was nice but Qsine with its unusual serving styles, extra friendly service staff was exceptional. The food was always tasty, the staff always spent time explaining or just chatting.... A real winner. The bars were average with the exception of the Martini bar, the boys in there did a great job with entertaining and interacting with guests. We had a premium beverage card, so were not to worried with the costs of the drinks, but the Martini costs were all $12 + tax To sum up, we would cruise again with Celebrity, we would not pay extra for Concierge class and we definitely would buy the dinner package again. Read Less
7 Helpful Votes
Sail Date: April 2015
Check! Was a great cruise. We were in cabin 506. It had a king bed and balcony. I highly recommend the balcony. We used the table and chairs and had cocktails and read books and star gazed nightly. Ship is a bit dated and needs a ... Read More
Check! Was a great cruise. We were in cabin 506. It had a king bed and balcony. I highly recommend the balcony. We used the table and chairs and had cocktails and read books and star gazed nightly. Ship is a bit dated and needs a facelift, but overall was great. Bar was excellent. They will make anything you can come up with with a smile. Food was great. Our favorite lunch was the Beagle Grill on the deck, everything was grilled fresh in front of you and to your order. Dinners were always great. Breakfast was always good. Excursions were what we expected. Up everyday at 6:30 - out at 8am, day ended around 4:30. We did not participate in any of the evening stuff except they lectures so we can't speak to that. The zodiac drivers were super great and did everything to make sure everyone got their pictures. Not an easy task. The naturalists.....the younger ones were enthusiastic, but I must say, they didn't give any interest in us as individuals. I know not one of them knew my name by the end of the week. Each island was unique and you get a talk the night before on the different options you can choose from to take - like a long walk and snorkelng or zodiac ride and beach walk. They keep everyone pretty happy. I must say we are in our mid 50's and we were the youngest people onboard. Some people were easily in their 80's. I would not do this trip again without having another couple with us. Read Less
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