Celebrity Southampton Cruise Reviews

I have waited to post my review as I was waiting for the outcome of a complaint raised with Celebrity. We have sailed with various cruise lines, our last 5 being with Celebrity Solstice class. I'll start with the good: The silhouette remains a beautiful spacious ship. The service (with the exception of the MDR) was very good. Room service breakfast and the food in the buffet restaurant was ...

We picked the cruise for the destination, it suited our timelines and we wanted to see the Norwegian Fjords. Overall I was impressed with the cabin and the staff were excellent, the facilities were good, however I did get frustrated at the amount of upselling, be that shops or the facilites on board including the very expensive "speciality dining". Compared to previous cruises with P&O and ...

This is our second Celebrity cruise, our previous being the Greek Isles on the Constellation four years ago, which inspired us to go again. Unfortunately it was a big let down from day one. It was billed as a “Norwegian Fjords” cruise but in reality there was only one Fjord experience into Olden with the other three stops relatively low lying shorelines into the ports (Bergen, Stavanger and ...

We choose this cruise as I was restricted to the date and amount of time I could have off. We have sailed in the past with Carnival, Ncl, P&O and finally celebrity - this was our 1st Celebrity cruise - and what I can say is that the service on celebrity is better than those other cruise lines. This was our longest cruise being 13 days - with 7 sea days including (departure day) The sea ...

Started writing this review mid way through the cruise as a way of managing my disillusionment, which will give you some idea of how bad it was. tl:dr version - horrified at how far celebrity has fallen, won't be coming back. For context this was our 3rd time with Celebrity. And it will be our last. I noticed a theme with these cruisecritic reviews, but dismissed it (as we had already ...

We had serious concerns about the drop in standards due to covid cut backs after our 2022 cruise but as we had booked this 2023 cruise we were hoping that things had significantly improved. However based on the issues below that have been reported to celebrity directly, we will not be cruising with them again: 1) Quality of white wines specifically and standard champagne were atrociously bad. I ...

Just came off the Silhouette after 12 day cruise. Overall it was a unexpectedly poor experience primarily due to the severe overcrowding, every cabin packed, including many families with small children. All cabins were booked, lots of cabins seemed to be filled with families with 1-3 kids. I realize this was school holiday period in UK so we expected some amount of kids, but we thought given ...

I start by questioning some rather negative reviews of Celebrity Silhouette which reference guests' demographic, number of children onboard, busyness of ship, over crowding etc. I don't believe this to be different to any other cruise ship (of a comparable class or equivalent 'passengers to space ratio'), having sailed myself on Royal Caribbean, P&O, Princess as well. My family (me, my wife, ...

We chose this cruise as we had been impressed by Celebrity on a taster day visit we had done pre-Covid and because of the interesting itinerary. We had been concerned about some negative reviews post-Covid suggesting standards had slipped. However, we got a decent deal with plenty of OBC so decided to press ahead. We were delighted that we did. The whole experience was first class, we could ...

The experience was average. The food is good in the main dining room with good service. But the food in the buffet is average at best ( and for a medium high cruise line this is disappointing ). The price of the additional packages are excessive. Imagine you are on a 8 day cruise ( 7 days effectively as the last day finished at 6 am ), paying GBP 72 for a classic drink package ( effectively ...