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11 Helpful Votes
Sail Date: May 2016
We've sailed on Celebrity's other ships a few times now. Always enjoyable. First time on 'Connie'. Beautiful places visited. Fantastic butler for our Sky Suite. Likewise stateroom attendant, and everyone in the ... Read More
We've sailed on Celebrity's other ships a few times now. Always enjoyable. First time on 'Connie'. Beautiful places visited. Fantastic butler for our Sky Suite. Likewise stateroom attendant, and everyone in the suite restaurant and in the suite lounge. But there were a few hiccups. Celebrity were very good at apologising, and we appreciated that. It was nevertheless odd to be turned away from suite-class embarkation, being told that we didn't count as suite class, so had to queue with everyone else. A mistake, but not a good one. It was also a bit of a situation in the Oceanview Café. This has been a real treasure on other ships in the fleet. Here, we did all we could to avoid it. Unfriendly staff who pretended people didn't exist. Awful food choice. I know it's only a 'quick bite' experience, not a main restaurant - but it was so noticeable as a difference. As someone who has to avoid particular ingredients because of illness, it was a nightmare to find anything to eat up there. That wasn't the case on other ships. Connie also could really do with her refit for 2017. Although our own room and balcony was lovely, there were signs of wear and tear in areas. As a disabled passenger (autistic), the information on board was very good and I felt comfortable not having to ask for extra assistance. So, we loved the suite experience. But agree with some others that it'd be easy to make this a five star experience all round. Read Less
2 Helpful Votes
Sail Date: July 2015
We have just returned home form a Rome to Venice cruise. On the whole our experience was very positive and found the experience very relaxing, in fact I don’t think I’ve ever been so relaxed ! We had a classic drinks package , select ... Read More
We have just returned home form a Rome to Venice cruise. On the whole our experience was very positive and found the experience very relaxing, in fact I don’t think I’ve ever been so relaxed ! We had a classic drinks package , select dining and a $300 on board credit included . The drinks package was well worth it. Embarkation was well organised and timely. On the positive side, the ship was very clean and well maintained. Our stateroom was modern and the window huge. We had breakfast in bed every morning. The staff were friendly and helpful, and the food in the Marco Polo Restaurant was lovely. The ports of call were a fantastic selection. We enjoyed the pool area , with the added bonus of roving bar staff. There are two small outdoor pools and two internal hot pools, with numerous spas. A DJ and Band play in the afternoons. There was also a Health Spa, where we had a massages. The daily newsletter lets you know what activities are planned for the day, and you are free to take part, or not. I am unable to comment on the quality of the night time entertainment as we chose to do our own thing. There is a small walking track and a gym and basketball court if you feel like exercising. The negatives were few. The ship has a no smoking policy with designated areas, however these were many, including 1/2 of the pool deck and right next door to the ping pong tables where children congregated and on a corner of the walking track.....nothing better than a lung full of second hand smoke when your exercising ! There feels like a lot of pressure to buy when on board. The shops were limited and displayed duty free sings, however they state they were required to add 22% Tax which you were able to claim back if you spent over $180 USD, and of course there are the endless gratuities added to extra services . The excursions we went on were pricey but fabulous, especially the Caves in Slovenia. The WIFi- this was expensive, bought in a package and charged by the minute. It took me 28 minutes to do my internet banking, this would normally take me 5 minutes on my home PC. Slow was an understatement, its dial up speed at best. The lack of affordable internet could also be seen as a plus as you had to put this aside and disconnect. The ship was full, this made at sea days feel unpleasantly crammed, especially the pool deck. It would have been nice to have an adults only area. Disembarkation was not a positive experience. We opted for a transfer organised by the ship and were told there would be limited taxis. We were to be off the ship by 09.30 and the transfer wasn’t booked until 11.30. We didn’t have time to get into Venice and back so we , and many others had to spend our time waiting on the footpath outside customs for 2 hours. There were plenty of Taxis and for 2 of us the fare was less than the bus transfers organised by the ship. That said, I would do another one tomorrow .... Read Less
1 Helpful Vote
Sail Date: May 2015
My wife Andrea and I were of the opinion that the small cruise lines delivered better service, until we experienced the Celebrity Constellation. Our room attendants, "Ray" and "Igede," our butler Nikola, waiters ... Read More
My wife Andrea and I were of the opinion that the small cruise lines delivered better service, until we experienced the Celebrity Constellation. Our room attendants, "Ray" and "Igede," our butler Nikola, waiters Christian, Mohammed, and Mateja leave us as raving fans of Celebrity and the Constellation. On a slow day in one of the restaurants, we were able to have a meaningful conversation with Mateja, who we later encountered at the gelato bar. My wife remarked that there is a depth to this man and qualities that go well beyond what training can accomplish. I agree. Nikola insisted we call him to set reservations, bring room service, and he cheerfully brought by tea every afternoon around 4. He is pure class and would do well training and mentoring others. The authentic desire to serve makes the staff aboard the Constellation a cut above the 5 other lines we have sailed. Clearly, the people who hire, train, and coach the staff on the Constellation "get it." These 12 days covered some of the most beautiful places we have ever been. Malta and Santorini stand out for us. We had a small suite with a nice deck, and it was perfect. The food was excellent everywhere we went on the ship. Read Less
3 Helpful Votes
Sail Date: April 2015
My wife and I have cruised all the major cruise lines. This cruise was our first on Celebrity and probably our best, food and service on board was superb. Only complaint was their mis-handling of their Select Dining option for which you ... Read More
My wife and I have cruised all the major cruise lines. This cruise was our first on Celebrity and probably our best, food and service on board was superb. Only complaint was their mis-handling of their Select Dining option for which you pay extra. Their system for this does not work and we spent most of our dining in the Ocean View Cafe (buffet), this was the best run such area we have experienced on any ship with excellent food and variety. A note on the main dining room, we heard many comments from other passengers that the dinner service to over 2 hours and most had to obtain more food in the buffet afterwards because of small portions served. Entertainment and activities was definitely geared towards the passengers average age which I would guess ranged from 65-70 yo. Would I book another cruise on Celebrity -- ABSOLUTELY !!! Read Less
2 Helpful Votes
Sail Date: April 2015
This was our 7th. TA with Celebrity & RCL and beyond a shadow of a doubt, it was by far the best cruise we have experienced in over 15 years of cruising. It met and exceeded our expectations in all ways. Cruise was booked and the ... Read More
This was our 7th. TA with Celebrity & RCL and beyond a shadow of a doubt, it was by far the best cruise we have experienced in over 15 years of cruising. It met and exceeded our expectations in all ways. Cruise was booked and the flights directly with BA, travelling from the Edinburgh to Miami via London. We arrived in the US some 36 hours prior to departure JIC. Note: Clearing immigration and customs in Miami was a nightmare, horrendous queues (lines) caused I suspect due to insufficient staff on duty. (We were told that this was the result “cut backs” by the current US administration, much like the UK with our almost non-existent border control officers.) My wife and I boarded the ship at our allotted time of 12:30hrs with minimal fuss or delay and the staterooms were ready by 13:15hrs. Our suitcases arrived some 30 minutes later which was a bonus. (Stateroom No.7086) The obligatory safety drill was held at 16:15hrs at our muster station in the theatre. This was a very well controlled drill and we could clearly see and hear the information being given, unlike RCL where it is held on the open deck and in the squash, only those at the front can see what is happening. We opted for the “open dinning” and pre-booked for 18:30hrs., this give us ample time for a relaxed pre-dinner drink and sufficient time to catch the 21:00hrs show in the theatre. We were told by the very helpful staff that we could arrive 15 minutes before or after the booked time with no issues. We did not dine in either the Tuscan Grill or Ocean Liners having done so previously we find no real need to do so again. This despite the repeated and mildly annoying attempts by cruise line staff to get us to book up for a meal…(Just a bit OTT in their efforts to drum up custom for the high number of empty tables we noticed in both outlets on many evenings.) The entertainment provided was exceptional on this cruise. As were the entrainment director Alejandro from Argentina and his entire staff. The decision was apparently taken, to cater more for the age profile of the passengers on board. To this end, a number of the more normal late night entertainments and additional matinee performances by the visiting guest artists were time shifted 15:00hrs. What a very clever and so easy to implement. This change to the normal cruise routine, proved to be very popular and the majority of the afternoon events were performed to full houses. Very special mention has to be given to the UK singer Jayne Curry from Manchester, she was phenomenal and performed her socks off throughout the cruise. The Beyond the Podium speakers were also very good especially in giving valuable and insightful port information. (And not just the location of the nearest “Diamonds International” or other store outlets as occurs all too frequently with RCL) There were literally so many daily activities it was a case of which ones to miss out, in order to attend the ones we wanted to see or take part in. Cruise Staff: They were simply great all round, from the highly visible and very friendly Captain Kostas to the cleaners who do such a magnificent job working tirelessly ensuring the ship looks bright and clean each and every morning. Our stateroom attendant was fantastic, being both very efficient and friendly without going OTT. There were no issues with sun bed hogging especially when the temperature dropped to 20C mid Atlantic. However there were one or two minor squabbles in the theatre with people trying to reserve seating for other friends or family, especially at the very busy 21:00hrs show, this despite repeated PA announcements not to do so. The ports of call were all OK. Having previously visited all the ports, we simply walked ashore and enjoyed the atmosphere in Funchal, Gibraltar and Alicante. Taking lots of pictures, purchasing the odd souvenir and enjoying the great weather was the extent of our excursions ashore. All ports were fairly easily accessed by walking for 15 -20 minutes. (Free shuttle in Alicante) On board photography and Art Auctions are my two personal dislikes. The photos because they are not of particularity outstanding quality and they are now far too expensive. The art auctions because they take up valuable seating space within the ship (especially during adverse weather) and appear not to be, that well attended. In addition, Celebrity make a great hoo-ha about being environmentally friendly even to the extent of asking us not to change our towels on a daily basis. Well how about the waste of quality white paper used in the printing of the hundreds of pictures which are not purchased or indeed the volumes of unsolicited promotional flyers of the various sales and art auctions that arrive in the staterooms on a daily basis. There has to be a more environmentally efficient way of achieving the promotion required for such things by Celebrity, without the need to waste reams paper within their fleet of vessels! Departing the ship was a breeze, we left at 07:00hrs., picked up our bags in the terminal walked past customs with a nod of the head and were in our pre-booked taxi and on the way to the airport at 07:15hrs. (Could not have been easier) All in all it was a fabulous cruise with calm good weather as an added bonus, very nice company on-board a truly relaxing holiday. We are now already counting down to our Autumn TA, from Barcelona to Tampa on the Vision of the Seas. Read Less
2 Helpful Votes
Sail Date: April 2015
Cruised for the first time as a 25th Anniversary present to ourselves, and other than minor (really, really minor) issues, the cruise was great. We live in Orlando, and drove in to port the morning of the cruise, arrived early - and < ... Read More
Cruised for the first time as a 25th Anniversary present to ourselves, and other than minor (really, really minor) issues, the cruise was great. We live in Orlando, and drove in to port the morning of the cruise, arrived early - and < 30 minutes after stepping from the car we had embarkation mimosas in hand and were looking at the booths on deck 3. We'd been advised that cross-selling was more prevalent than it used to be, and it did seem that every corner had someone offering a dinner package, a drink package, a spa package, etc, etc; learning to say 'no' came very quickly. We did purchase a dinner package (one dinner at the Tuscan restaurant, 2 at Ocean liners), and we had no complaints or issues at either restaurant, EXCEPT that the MDR food was *almost* as good and no additional cost. Based on the food quality in the MDR, i'd have a hard time justifying the cost for the dinner package on a future cruise. Almost everyone we spoke with told us how 'brave' we were to make a Trans-Atlantic cruise as our first cruise ever - and we still marvel at that thinking. We had no time for boredom, always something going on; a show, a class, an auction, a drawing, meals...all great fun. Of all things, Bingo was disappointing. I'd be fine only playing 3 games a session if packages were, say, $20/person. But the packages were $40/60/80, and that's a bit pricey to play three games and leave - so that was a one and done experience. We were *slightly* disappointed in the karaoke songs options (lots of older music, which is fine considering the typical clients, some newer music) in that there were few musicals included (as in one - 'My Fair Lady' was the only one I find - no Phantom, no Cats, no Wicked, no other big name, recognizable musicals included; just seemed like an odd omission). The ship ported in Madeira, Gibraltar, and Alicante before disembarking in Civitavecchia. We took none of the ship excursions, and so cannot comment on their quality - but can say the pricing seemed high. In Madeira we walked the town and had a great time, especially after 8 days at sea 8-). In Gibraltar we accepted a cab tour from a gentleman standing at the taxi stand, and once a group was gathered (maybe a 15 minute wait), we took off and definitely got our monies worth. He was informative, funny, knew his material and was easily understood. In Alicante I had arranged a Vow Renewal ceremony through a local company, and we met at Castillo de Santa Barbara - beautiful site and all went very smoothly. DO NOT look for cabs at the Castillo though, they don't seem to wait around there at all; expect to take the elevator from the Castillo to the beach and find one there, although it's a short walk to port shuttle from that point. The entertainment was hit or miss, mostly hit for us. Jayne Curry was fantastic, and the highlight of the individual entertainers as far as we were concerned. The juggler/comedian Steve Carte was standard fare, without anything truly distinguishing his work from other juggler/comedians we'd seen busking in parks for many years now. The stand-up comedian lost us and we walked out when he presented a series of jokes (better performed and notably available on DVD and the internet) from Jeff Foxworthy and Bill Engvall. Comedians stealing material is nothing new, but not such high visibility jokes and scenarios. Gemma Louise Doyle joined the ship in Madeira when Jayne left, and we lost in that trade; Gemma's singing is mostly pleasant, but she has little stage presence and no connection to the audience whatsoever. If we'd not been sitting in the 2nd row we'd have left. The Stars of the Constellation preformed several shows as well, and several were VERY good (iHollywood and the new show Elyria), most were decent and (we felt) only one failed to live up to expectations. It was the fourth night at sea (can't remember the name or theme of the show) but the cast seemed tired or bored, and it showed in the performance - very rote with no energy. Later performances were much, much better 8-). Perhaps the timechanges affected them? Our room itself (inside cabin 9018) was fine; small as expected, but plenty for two people not spending hours awake in the room. Hallway noise was non-existent, and we never heard anything from other passenger cabins. It IS next to a steward pantry, which apparently has metal stairs in it - you can hear the occasional steps being taken. It's also beneath the spa, and seemed to have drains from the spa area passing the walls, so you had the occasional water feature sounds coming from the walls. We found it relaxing (although it probably encouraged the odd nighttime bathroom trip or two), but I'm sure there are pickier travellers for whom these sounds might be disturbing. Service was great, the crew friendly, the weather was all but perfect for the entire trip. We couldn't believe we were finally on a cruise, and now look to make it a habit. A BIG recommendation: when the ship is heading to a new area (not back to the embarkation port), DO have language classes for the end point of the cruise! Celebrity put on ONE one hour Italian class right at the end of the trip, and all the conversation we heard though this not only should be standard fare, it should have started day one and continued right through the cruise! Just a marvelous idea. Read Less
Sail Date: July 2014
This was our first time on Celebrity and the cruise was great. There were some minor annoyances, but in general the ship and staff and ports were all great. Weather was close to perfect and the seas were calm. Our cabin was 1026 a ... Read More
This was our first time on Celebrity and the cruise was great. There were some minor annoyances, but in general the ship and staff and ports were all great. Weather was close to perfect and the seas were calm. Our cabin was 1026 a disability friendly state room it was on deck ten at the sharp end of the ship It is a great cabin with a veranda Really roomy and one could always find shade on it. We had select dining with a reservations this was a choice they we regret We requested a table for 2 as we didn't really want to sit with people we didn't have any connection with What we got was placed alongside to other tables of 2 so we ended up on a table of 6 by default . Our waiter tried very hard but he was a student of the corporate Celebrity" Have a nice day school of customer service " A nice guy who really was a victim of the process of what the company wanted rather than what there customers needed !!!!!!!!!! We tried hard but gave up after 3 meals and just used the the self service buffet on deck 14 each to there own but this type of dinning was not for us Food in the main was very good, but we did notice as the cruise went on the food was not as hot as it could be 2rd niggle the ship didn't seem very busy as a 1st time cruiser we couldn't judge if it was full or not but we never had to Q for anything so we suspect the crew where under pressure to Sell Sell Up grade your drinks package ,Up grade to dinning ,etc etc it was non stop as where the approaches to get a drink from the bar it became after a time a nuisance and an annoyance as you felt that your relaxation was constancy being intruded upon The ship entertainment was better than expected. Dancers, singers and acrobats were well worth seeing An example of the overuse of trying to wring the last $ out of customers a tour of behind the scenes of the ship was listed see the crew rest room !!! The food prep areas, the bridge,the engine control room all for only $150 each I think not The plus side Stateroom attendants worth their weight in gold ( yes we doubled tipped them ) The organization of the whole process of moving people around safely was 1st class The attention to hygiene was very very good I wish our NHS hospitals were as clean and paid this detail And the old Cruise line joke Its the only place you can get up to use the toilet in the middle of night and your beds been made by the time you get back in to it   Read Less
Sail Date: July 2014
Cruised as a family of 4 (2daughters aged 11 and 9) in an extended balcony room. 3rd bed was lounge and 4th was a trundle from under lounge. Room fairly cramped when beds set up. Balcony nice ane large, and perfect cruise to use balcony. ... Read More
Cruised as a family of 4 (2daughters aged 11 and 9) in an extended balcony room. 3rd bed was lounge and 4th was a trundle from under lounge. Room fairly cramped when beds set up. Balcony nice ane large, and perfect cruise to use balcony. Able to fit all clothes in drawers and above bed. Kids on their 5th cruise and less inclined to go to the fun factory except at nights. Spent mornings in ports, afternoons lying around pool - loved the celebrity policy of removing towels from deck chairs if not used in 1/2hour - ensured there were always plenty of deck chairs available. Kids preferred pool layouts and water slides on ncl. Found alcohol expensive so took advantage of happy hour where our favourite bartender salmon after us. Previously cruised with ncl and loved their regular laundry specials. No specials with celebrity and no machines on board - as a family of 4 it is too expensive at about $us50 a day to get washing done! Food great, bought specialty restaurant package, and especially enjoyed murano, but quite pricey. Although the ship had a lot of people on it, rarely felt crowded (lunch on sea day was mad, but otherwise all good). Had a great cruise overall. Read Less
Sail Date: October 2013
My family of 10 took this cruise . Ages ranged from 31 to 90 and we all had a wonderful time. We embarked in Venice and the process was very easy. The check in went smoothly. My mother is able to walk short distances so we had a wheelchair ... Read More
My family of 10 took this cruise . Ages ranged from 31 to 90 and we all had a wonderful time. We embarked in Venice and the process was very easy. The check in went smoothly. My mother is able to walk short distances so we had a wheelchair for her and the porters and attendants were very courteous. The cabins were well appointed and we loved the verandas. dining was a treat each night, whether it was the main dining room or one of the specialty restaurants. One of our favorites was the lawn grill. Making the flatbreads was lots of fun and the service and view was terrific. Each port we stopped at was very different. Ravenna was my least favorite, because the map was not very accurate and we couldn't tell which were the highlighted buildings. Loved Croatia, split was easy to get around and Dubrovnik was very nice. we took a cab from the ship to the cable car and road it to the top. That was wonderful. then road it down to the bottom and walked into the old town. our time aboard ship was very relaxing. the pools were good with lots of lounging areas. Sicily was very different from the other places, Mt Etna was really interesting. the Amalfi coast was a favorite. Then in Rome we stayed an extra day to see some of the sights. All the excursions we booked on our own because of the size of our group and the different abilities of each member. I would do this cruise again, because there is so much to see. Read Less
Sail Date: September 2013
We are a couple in our sixties and have cruised many times, This was our 2nd cruise with Celebrity. We chose this ship because of the itinerary which included the Adriatic coast. Most people chose this cruise for the same reason. Ship: ... Read More
We are a couple in our sixties and have cruised many times, This was our 2nd cruise with Celebrity. We chose this ship because of the itinerary which included the Adriatic coast. Most people chose this cruise for the same reason. Ship: The ship is gorgeous with impressive public areas. We were pleasantly surprised with our balcony stateroom. The room was quite spacious but the biggest surprise was the bathroom. Usually you can hardly move in this room and the shower is tiny. This bathroom was so big that my husband had plenty of room to shave while I had my shower. The shower was large and you could actually move around in it with no problem. Restaurants: We ate only in the main dining room. The staff was attentive but not the friendliest we have ever had. The meals were good but we have had better meals on other ships. We would have liked more variety in the desserts. But we had a good group at our table and enjoyed the dinner hour. Entertainment: The entertainment was comparable to other cruise ships. We enjoyed the shows and comedians. Ports: This was a port intensive cruise with only 1 day at sea. It would have been nice to have another day at sea to relax. Koper: We went on a tour to Lake Bled with a group formed on cruise critic. Our tour guide was Tina, recommended by Rick Steves Lake Bled is beautiful. The tour guide was very knowledgeable. Ravenna: Toured the mosaics by ourselves and had a more relaxing day. Split, Crotia: Another DIY day touring the palace area. We did buy a ticket for 3 sites. Dubrovnik: Walked the wall which was very scenic. There are lots of stairs. Took the cable car to the top of the mountain for another scenic view. Kotor: Took a private taxi with another couple with a guide recommended on cruise critic, Milo.. We toured the countryside and visited a seaside resort. It was a 1/2 day tour which left us time to walk around the port city. Valletta: Took bus to Mdina and toured Valletta. Catania: Went on a tour, Sicily Limousine, which I arranged on cruise critic. There were 8 of us. The tour was to Taormina and the surrounding area. Everyone loved the tour. The guide was informative and very likeable. Naples: Another tour I arranged for the Amalfi coast for 8 people, AP tours. We went to 4 cities and enjoyed every one. I would definitely recommend this ship and the itinerary.   Read Less
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