Celebrity Infinity Cruise Reviews for Senior to Europe - Western Mediterranean

We've previously had nothing but great experiences on our prior two cruises with Celebrity. So, we were excited for an opportunity to visit the Canary Islands, Morocco, and Cadiz onboard the Celebrity Infinity. We went in with the understanding that Infinity is older than the other ships we've cruised on with Celebrity. However, I was not prepared for our stateroom experience that was literally ...

Celebrity has gone downhill in every way possible, their employees are disengaged & the service is no where close to where it was in the past. The food is mediocre and the constant harassment trying to sell and upsell drink packages and merchandise on the ship is pathetic. Overall disappointed and do not recommend Celebrity cruises. There are huge line ups at the excursion and customer service ...

The ship was nice, the food was good, the entertainment, although usually only an hour long, was first rate. Customer Service service desk was indifferent and the documentation manager was HORRIBLE. The problem started when we arrived at Malaga Spain. I planned on going ashore, my roommate didn't feel well and I looked for my passport and it was gone. We were in Cadiz the day before. I ...

We chose this cruise for its destinations in Spain and Portugal, the itinerary consisted of 10 days 8 ports from Lisbon to Barcelona. We can say we had a very negative experience and do not recommend Celebrity line. The ship is old and is in need of repairs urgently. Our first cabin smelled like urine and had to be changed. This cruise had very little nightly activities. The average ...

Overall, we were extremely disappointed in the Celebrity cruise experience. This experience was strongly affected by the meals onboard. We chose the Aqua Class cabin as we would be dining in the special restaurant Blu - for a better dining experience. Unfortunately this is where things went particularly bad. For specific examples, fish was overcooked and dry on one of our first evenings. We ...

Went on a cruise and upgraded (for a small fortune) to the premium liquor - they ran out of the wine very early and many other beverages daily. We complained and they provided the basic package. When we left they said we’d get a survey - big surprise never received one. Very, very disappointed. When we arrived asked for the fees to be in our currency. They processed incorrectly and if we ...

I would like to start this review by stating that I have taken most of my trips with another cruise line and I am extremely disappointed in everything on this trip. We spent 5k for our cruise and another 2k for travel and adventures and needed stuff including WiFi for cruise for two people as they make you pay per device and didn’t receive 5k in services or travel! The vessel is a bit outdated ...