We chose this cruise because of the itinerary, now having visited all seven continents. We are glad we did it. The ports and scenic cruising were outstanding and memorable but Celebrity Infinity disappointed us in so many ways that we are reconsidering taking any future cruises on them. At the very least we’ll never again pay extra for Aqua Class which we very much enjoyed and felt was a good ...
Antarctica was a dream of mine, but I wish I had booked with another company. Celebrity knew we were 3 adults and they intended to put me on a sofa for a small child. I couldn't sleep the first night. Guest Relations said they couldn't fix it that night and nobody apologized for the awful night I spent. The next morning I stayed in Guest Relations and didn't move for two hours until they told me ...
We chose this cruise for the ship and the itinerary. Going into we knew she was old, however five months prior we were on the Infinity for a seven days cruise. It was excellent. So we went into it with all positives. Mistake. From no varletry in food nor wine to short staff.
Note this was the first ship we used in 2004 with Celebrity. The food and service then was excellent. After 19 years my ...
This was our first celebrity cruise and we choose this ship because of the ports of call and length of scenic cruising. The ports of call were good and we hit every port with mostly good weather. Our scenic cruising was equally as good with weather and ample time in paradise bay etc. We were able to sail around Cape horn in gorgeous sunlight. Falklands islands was beautiful etc. However for ...
My husband and I chose this cruise because we wanted to see Antarctica and had never been to South America. We were excited to experience a new continent in the comfort of a cruise line that we had sailed on pre-Covid. We were very disappointed. The cruise line has really gone down hill in many ways. The ship seemed old and rust spots were visible. The food at the buffet was limited and ...
First off, we're experienced cruisers. This was #31 across all brands but mainly with Royal Caribbean and Celebrity. It was also our third Celebrity cruise in the last 6 months. This cruise gets 2 stars. One for the itinerary which was outstanding (Antarctica) and was the reason we took the cruise. The second star is for the crew. Even though they appeared to be significantly understaffed and ...
Friend and I had never been to South America. We figured this cruise would check that off the list as well as fulfill the desire to sail the Strait of Magellan.
We flew into Santiago the day prior to the cruise and had purchased transfers to Valparaiso, almost two hours away. There were no taxis at all, Jan 2 is a national holiday in Chile. Would have been nice if Celebrity had realized this ...
The Celebrity Infinity is 21 years old and it looks it. The decor, carpets and furnishing are dated and tired in appearance.
We had a sky suite which one invisions a large spacious suite, it is not spacious or luxurious. The closet dorrs were broken and cracked loudly every time you opened them. As the doors would not close, the closet light was always on, so at night we had to push two chairs ...
Had never been to S. America. Sounded interesting going to "end of the world", visiting Buenos Aries for a few days before cruise. Have enjoyed Celebrity in the past on Millenium ships.
Cabin was not prepared at all. First day, shower flooded, plumber came and plunged drain and dirt came out. Sink stopper didn't work, AC didn't work (electrician had to come), no ticket in laundry bag, no ...
Embarkation went smoothly enough. Meals in dining room not to my taste most nights so we ate in ocean view cafe. Mainly the stirfrys which were freshly cooked to order and were excellent,
We found the ship activities to be lacking. Guest speakers... poor for trip what did Alaska act have to do with this Cruise? Very little info on ports except for a short talk on first sea day. Panama canal ...