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48 Celebrity Infinity Senior Cruise Reviews

I would do this again. Embarkation and disembarkation were flawless. This was an easy to negotiate, enjoyable, pleasant cruise for those over 60. I saw most people, lounging with a good book for most of the day. And pool side, decks ... Read More
I would do this again. Embarkation and disembarkation were flawless. This was an easy to negotiate, enjoyable, pleasant cruise for those over 60. I saw most people, lounging with a good book for most of the day. And pool side, decks 10&12 got full quickly. Others with friends enjoyed some sort of board game. The ship has very obvious worn spots in several of the lounges. I actually witnessed a chair fall apart in the Constellation lounge. It is a clean ship throughout and you will find precautions to maintain sanitation in the common areas. The restrooms are well maintained. The food is good in the Cafe and well presented. The Trellis dining room could have more light, has a good menu and very attentive wait staff. We had a seafood lunch at the Tuscan Grille, two king crab legs, and too much filler crab cakes; clearly not worth $40 a piece. Now the downside for the rating of 4: 1) I found no value in the internet package - my emails did not load up until I returned home, although my daughter was able to use her lap top and phone pool side, 2) I found no value in the premium drink package, if you don't drink Evian water, Absolut, Patron or any other top shelf alcohol, the other packages will do and if you don't watch the the bartender reach for the bottle and watch them pour, you're probably not getting the good stuff anyway OR a drop (I saw that, she poured a drop in the shot glass), the Martini Bar and the bar at pool side are the best places to get a real drink, 3) I could not understand one word of the musical we went to, 4) make sure you get your SeaPass card back, they forget sometimes,5)the staff did get a bit pushy in selling the packages, they work on commission. Read Less
Sail Date January 2019
Loved this cruise. It was delightful! to welcome the New Year (2019) at Sea. The atmosphere on board was fun and thoroughly entertaining. The only reason I gave it a four star rating, was based on the beds in our veranda family ... Read More
Loved this cruise. It was delightful! to welcome the New Year (2019) at Sea. The atmosphere on board was fun and thoroughly entertaining. The only reason I gave it a four star rating, was based on the beds in our veranda family suite. I sailed with grandchildren who were uncomfortable on the older, thin mattresses on the daybeds. The atmosphere on board was festive and I truly felt on vacation each day. Music filled the air as we strolled through the ship during the evening hours. A good variety of options were available for entertainment. I spent time in the casino which was lively and fun. I should note that while I traveled with family (3 generations) I am disabled. I use a scooter and have fairly good access throughout the ship. Staff were courteous and helpful My children enjoyed the "Snuba" experience. This entails using a raft that holds the air tanks with long hoses for the divers. They had a great time. Read Less
Sail Date December 2018
I want to start this off on a positive note, not that I consider this a negative review. You can stop reading after that. The next paragraph is the most important!!!! The highlight, which we went to twice on a five night cruise, was Le ... Read More
I want to start this off on a positive note, not that I consider this a negative review. You can stop reading after that. The next paragraph is the most important!!!! The highlight, which we went to twice on a five night cruise, was Le Petit Chef. THAT was something else. I think the price is a bit high, but we still went back a second time. I have no idea where you would find this experience other than here! I booked this 2 years ago to take my 92 YO Mom on a cruise. She had a companion who helped her a lot. The interior spaces are fine, but the exterior need scraping and painting. I understand they did an "upgrade" but I only saw Celebrity "normal". I think most of the improvements went into the high end suites (we were in a S2) and common areas that need their normal carpet change etc. They certainly didn't do much to the superstructure. I was disappointed in the buffet offerings and quite frankly, after all this time, the Luminae menu needs help. X needs to check the demographics, I believe that they will find many of the Suite guests are repeaters. We need a more variety because even though the MDR is offered, that is getting pretty lame too. No more JVS meatballs etc. Still, James, our waiter would give me meat sauce from the MDR on the Oriechetta served in Luminae. THAT is the level of service in suites! You get what you pay for. Mom was in a wheel chair and the staff went out of their way to have patience while she slowly went from wheel chair to a table chair. Several people asked about taking the elderly, X will help all they can. We rent a scooter, we have had them successfully before, but this one was a bit too peppy. It scared her so she wouldn't use so we pushed her. We used the Airport transfers. The bus staff would not help her, they left it to the companion. Please note, this was a family friend, not a service person. They dropped them off at American instead of Southwest. Read Less
Sail Date December 2018
I (late 30s) took my parents (70s) on their 1st cruise to celebrate mom's 70th birthday & their 40th anniversary. I am a "almost 1st timer" myself, since my last cruise was over a decade ago on Carnival. This is our 1st ... Read More
I (late 30s) took my parents (70s) on their 1st cruise to celebrate mom's 70th birthday & their 40th anniversary. I am a "almost 1st timer" myself, since my last cruise was over a decade ago on Carnival. This is our 1st Celebrity experience. I picked this particular cruise because 1) it was the best deal I could find - actually cheaper than Carnival, 2) I thought small ship size and a simple itinerary staggering sea day and port day would be good for elder 1st time cruisers. Overall: The cruise was perfect for my vacation purpose. I don't think my parents felt overwhelmed or lost. It was not too long or too short. We didn't feel like we had to do all kind of things and rush around. It was relaxing. Services were great everywhere and the MDR food was good, much better than I expected. The crowd: As expected, it's an older crowd. There are some younger people (late 20s to 30s is my guess), but no one was too crazy/obnoxious that I have encountered (there're one or two super intoxicated ones stumbling around). There weren't many young children either (I don't mind kids but it's also nice to not have to hear baby screaming, crying, or being ran over by strollers). Mood is causal - no one was really dressing up too formally. I do kind of like a formal night but understandably cruiselines are all moving away from it. The ship: It is an older ship but I thought it was well maintained. There were some signs of age such as blistering wood handrails or damaged elevator buttons were. But otherwise it's still a very elegant ship. Embarkation: 1st time sailing out of Fort Lauderdale. I drove down (1-way rental thru Avis) and took the free shuttle to pier. (TIP #1: if you are renting a 1-way, keep checking the prices because my rental went from almost $100 to $10 the week of. They needed cars badly and I guess I was their free transporter.) The port traffic was madhouse so plan ahead (unless you stay the night before nearby). There wasn't much of a line for CC guests. My only complaint is that I thought the special CC lunch was until 1:30pm. We were at the counter checking in at 12:50pm and was told it's over. Bummer. First impression of ship: definitely not as "wow" as the big ships. Entry through Deck 3 into the "lobby" which was a cramped space. They served bubbles, which was a nice touch. Room access: Immediate as of 1pm when we got on, which was great to drop off our carry-on bags before going to lunch at Oceanview Grille. Room attendant: Adonis was excellent & sweet. He made a point of introducing himself in the hallway and he knew us by names already. He did everything we requested - cannot say enough good things about our room attendant. Food/Restaurant: All things considered, it was excellent. We did not do any specialty dining, only ate at MDR & Oceanview Grille. Breakfast buffet in Oceanview Grille is the same daily, which can be boring for longer cruise. There were days we walked around longer to look for a good table for 3 but never felt too crowded in OG (FYI, temp. varied in that large space - we wanted a decent view without the heat of being baked in the sun). We only had "formal" lunch in MDR once but we ate there for dinner daily. Everything we had was great. Food services: We had Select Dining daily for dinner. I prebooked 6:30pm/6:45pm time slot daily but we ate later on several days. Never too much of a wait (15 minutes max) for table. We had 3 sets of waitstaff, but mostly dined with Nelson & his team. Very attentive & friendly services. Of course they also work at OG for causal dining, and they would wave and say hi and greet us by name. The lady at the omelet station remembered my name by Day 3. It's amazing how good they are at customer service. Drink services: I have the Premium Drink Package (given Classic for free, upgraded to Premium for $67), which I highly recommend for anyone who remotely drinks. I never had to worry about paying for extra. I had the chance to try different cocktails. I have unlimited access to water & nicer coffee. I never waited long for a drink. I didn't order from the same bar much, but for those who did, they would remember your drink choice. (TIP #2: Infusion is a small "bar" tucked away with the gelato spot. Great craft cocktails during limited time period, but perfect for showtime!) Activities/Entertainment: I have heard more than once on the ship where people complained they were bored (both elderly ladies). I was curious as to what would be considered not boring. In my opinion, cruise is for relaxation. I booked a room with balcony so I wouldn't mind hanging out in my room to chill/read/do nothing. Every day there were live music in all the lounges. The guitar solo with vocal, the string duo, and piano with vocal duo were all great - piano solo act was... a little off vocally. Every night we went to the show - they were all minor productions but were entertaining (magic, impersonation, comedian, female vocalist Savannah Smith, and an original musical production). We did silent disco once (offered twice), karaoke twice, bingo once and observed the newly wed game. We sat through an art auction just to check it out. We attended the complimentary galley kitchen tour which was fun. We stopped by the Officer Soiree and took picture with the Captain. There were also pool deck activities during the day but we didn't attend. There're DJ parties we skipped out on as well. So all the standard cruise activities were there but in a smaller scale. I do have to say this is not a late night party type cruise. Most days we retired back to the room by 11:30pm. There's little to do after midnight. Even casino was pretty dead by then, which is odd. Cruise Director Luigi did his job in my opinion. I guess some people just don't get his sense of humor. Casino: Small and did not stay open late. The busiest time is from 8pm to 10pm, probably because of the foot traffic to/from the show. Basic games were all there. Gym/Spa: took a quick look but didn't use it. Gym area was nice and big at the front of the ship. Not a bad spot to run on a treadmill if I must. Spa looked small and the prices were high for services. There were fitness classes on schedule but most required extra charges. Pool: I only used the main ones on Deck 10 on port days (4 hot tubs, 1 bigger/deeper salt water pool, 1 smaller/shallower "pool" for standing around), I didn't feel like fighting the crowd during sea days. I was able to really enjoy it the morning of Cozumel day. I was in the deep pool swimming laps by myself. Key West day we got back on ship earlier and I was able to get a lounger and chilled/napped and hopped into hot tub. They played music but I didn't find them to be too loud - who wants a silent pool anyhow? Port #1 - Cozumel: I booked a private taxi before the trip online on my own. I recommend Tours Plaza as it's a good price for 3 of us ($142 for 11:30am to 4pm). The best part is we had our own car, we could do whatever we wanted at the pace we wanted. I enjoyed the tour around the island, I think it's worth doing at least once. We tasted chocolate & tequila. We ate lunch at Punta Moreno. We stopped and took pictures on the Wild Side. Port #2 - Key West: I opted out of Conch Train Tour/Trolley Tour, but it's cheaper to book those onboard/through cruiseline if you want to do them. Instead we took the free Duval Loop shuttle provided by the city transit (TIP #3 - use the free shuttle, they have real time schedule on their website via your cellphone). It was a hot day in Key West, we did the standard Mile 0, Southern Most Point, Sloppy Joe's, Conch Fritters in a loop slowly. We go off boat at 11am and got back at around 3pm. Immigration interview: We had to pay a visit with the immigration officers when we arrived in Key West. The process started before 8am, and I was surprised the intercom blasted inside the stateroom that early. We were in Group 24, meaning I really could have slept for another 45 minutes to an hour if they kept the announcement in public areas only (which was supposed to be the case per the newsletter). The process was quick even though it looked horrible with the long line wrapped around half the length of the boat. Disembarkation: Because the cruise already stopped in Key West the day before & we did the immigration interview already, it was an easy peasy process when we got back to Fort Lauderdale. We woke up at 6ish, got breakfast, and the moment they said we could leave the ship, we grabbed our bags and left. No line. We breezed right through to the taxi line. Taxi was $14 (no traffic). We got to airport and were at the gate in less than an hour of disembarkation. I don't know if we were just lucky or if I was that efficient. Last words: The cruise was a success. For what I paid and what I got in return, it was a great value. My parents enjoyed themselves, and that's what I care most. I think there are people who just never happy about anything - seriously it's a cruise vacation, why would anyone complain about eggs/being bored/what the cruise director was wearing etc? Give this older/smaller ship a try - it is a good starter cruise especially for a 5-nighter. Read Less
Sail Date November 2018
Embarkation: Celebrity has now assigned times for check-in based on cabin location. As a result, embarkation was extremely easy. The entire process took less than thirty minutes from the time we arrived at the pier until we were in ... Read More
Embarkation: Celebrity has now assigned times for check-in based on cabin location. As a result, embarkation was extremely easy. The entire process took less than thirty minutes from the time we arrived at the pier until we were in our cabin. Ships Condition: The Infinity is an old vessel. The exterior is so deteriorated that Royal Caribbean should be ashamed to continue marketing the ship. There is evidence of rust and paint over rust on the exterior decks and balconies. The wooden hand rails in some areas have rotted and have been hastily patched. I am concerned about the workings of life boat davits, anchor windless, and other machinery. Having said this, the interior of the ship has been well maintained. Bright work is polished; carpeting is clean, and most public areas are in good shape. The Infinity is scheduled for a major overhaul in 2020. It can’t come soon enough! Cabin: We were in a balcony cabin on the 7th deck. Although smaller than we have had on other cruise ships, there was adequate space for storage. The room was convenient to both the aft and midship elevators. There was no appreciable noise and the cabin was well maintained. The bathroom was larger than most cruise ships, especially there shower. Our stateroom attendant, Anthony, was excellent and kept our room neat and tidy. Well done! Entertainment: The ship’s entertainment steadily improved during the cruise. Both the production shows and the guest entertainers toward the second half of the cruise were very enjoyable. We were always able to find seats in the theater. The sight lines were excellent in the venue. Internet: The shipboard Internet was painfully slow. When one is buying minutes instead of days, the frustration level increases exponentially. Discussed this with the Internet Officer. He offered no explanation. I heard many complaints from other guests as well. It might be better to offer internet packages by day rather than by minutes similar to Royal Caribbean ships. With slow internet a guest can burn minutes waiting for slow downloads. Tendering: In Cabo San Lucas we were required to tender to the port. What began as an orderly process, became an unmitigated disaster. Guests with excursions were to be the first in the boats. Elite and Elite Plus guests were supposed to have a dedicated boat. As we arrived at the departure point on the 1st deck, there was nothing but mass confusion. All guests we’re herded together without rhyme or reason. The last tender was supposed to leave the port at 3:30 PM. By 4 o’clock there were still four tender boats lined up to off-load passengers. Celebrity has to managed their tender operation more efficient. Fitness Center: The fitness center has adequate cardiovascular equipment as well as a number of weight machines. Since I go early in the day, there has never been a time where all machines are being used. There is a time limit of 20 minutes on the machines when guests are waiting. No one enforces the time limits however. Dress Code: The ship has a dress code (no shorts in the dining room for evening meals, no bathrobes in the buffet, no shorts in certain cocktail lounges in the evening, etc). However, the code in not consistently enforced. I saw a man turned away for wearing a robe in the buffet while another was allowed to eat in a robe on a different day. In the main dining room a woman wearing short shorts was permitted to eat during the evening hours. Rules are no issue as long as they are consistently enforced . Food: I have eaten in the Oceanside Cafe, the main dining room, and the Tuscan Grill. The food in all three restaurants has been wonderful; well above typical cruise ship fare. My only suggestion is a menu expansion in the main dining room as there are too few choices. The hamburger grill near the pool is very good as well. The pizza is tasty with a thin crust that also exceeds the norm. Service: Our cabin steward, Anthony, was the best we have ever had on a cruise ship. Our cabin was tidied up twice a day with fresh towels, soaps, etc. A wonderful unassuming man who was a pleasure to be around. While service in the Oceanside Cafe has been reduced, guests do not seem too bothered by it. Service in the main dining room was very good during all the meals we had there. Our primary waiter, Benjamin, was very efficient and attentive. Enrichment: Were it not for Bill Fall, the Celebrity enrichment program was pathetic. Mr. Fall salved the day with several excellent presentations on the Panama Canal as well as some of the ports we were scheduled to visit. His commentary during the Panama Canal transit was informative and well documented. He is one of the best I have ever heard. Cruise Director: The cruise director, Luigi, was substandard in my opinion. His presentations were annoying at times. His “I can’t hear you” every night after the entertainment was sophomoric at best. I have cruised for years and Luigi was one of the worst. Again, just a personal opinion, but I have over 30 cruise directors to compare. Debarkation: We experienced a very efficient debarkation in Fort Lauderdale. We carried our luggage off the ship. From the time we left the ship until we reached the taxi stains took around 15 minutes. Cab to the airport was quick and cost $20. Read Less
Sail Date October 2018
We are on Princes Cruise lines most of the time,but our travel agent gave us a special deal on Celebrity. I won't give away the particulars but is was a special up grade. The room was a little smaller than we where use too, but it was ... Read More
We are on Princes Cruise lines most of the time,but our travel agent gave us a special deal on Celebrity. I won't give away the particulars but is was a special up grade. The room was a little smaller than we where use too, but it was neat and clean. We had a problem with a lumpy bed but our steward placed a foam cover and it worked perfect. The ship was older but the charm was still present and the staff was most helpful. The dinning room was well presented and the waiters where very attentive. The food was on par with cruise ships but taste and selection was above the normal. I would only recommend one special dinning and that is the Qsine.It is a experience you will remember the rest of your days. Special thanks goes out to our Steward Courtney did a great job. Our waiters Nana and his helper Panji. We would like to give a special thank you to our Concierge Joao, his help and special added attractions where very helpful. Read Less
Sail Date September 2018
We chose this cruise as we were a group of 10 persons who have all travelled widely and were looking for new destinations. The Panama Canal cruise with South American ports of call ticked most of the group's boxes. The ship's ... Read More
We chose this cruise as we were a group of 10 persons who have all travelled widely and were looking for new destinations. The Panama Canal cruise with South American ports of call ticked most of the group's boxes. The ship's facilities were excellent as were the entertainment on sailing days and evening theatre. The state room cabins were excelent and were perfectly serviced by the cabin steward. The stand out service on the ship was the evening dining in the Trellis Restaurant. We were provided with a group table for 10 persons and were attended too excelently by a waiter, assistant waiter and sommellier every evening that we dined in the restuarant. The shore excursions were excellent with well trained guides in attendance. The shore excursion to Manta was not to the same standard as the other excursions. Unfortunately, what could have been a 5 star cruise and matching survey was really let down by the chaotic embarkation at San Antonio, Chile and the even more chaotic disembarkation at Port Lauderdale where most of the ship's passengers were kept in line for over 3.5 hours waiting for US Border control to allow entry. Read Less
Sail Date March 2018
Advance notice for vegetarian Indian food notice was given & everyday same food served with different vegetables Hard to chew ROTI(Indian Bread) No variety in Indian food, on other hand non-veg had lots of variety to choose from. ... Read More
Advance notice for vegetarian Indian food notice was given & everyday same food served with different vegetables Hard to chew ROTI(Indian Bread) No variety in Indian food, on other hand non-veg had lots of variety to choose from. Cabin crew are very good and so are the Ocean view & dinning area crew members, were very goo. And so are the entertainment.. one shore excursion we took was very good. Ship is very clean. Only problem we had was the Indian vegetarian food choice, even soup of the day was made with beef or chicken broth. Mr. Mickey Live had a great show & explanation for all the port. Our Cabin attendant Mr.Jose was very kind & helpful Mr. Benson at Ocean view dinning are was very good, one time we ask for yogurt & when we went to eat next day a day after he remember to bring yogurt to our table. Mr. ASAP & his assistants were very very good in main dinning area Read Less
Sail Date December 2017
This “California Coast” cruise was our 23rd on Celebrity among more than fifty overall for my wife and me. We are now “Elite Plus” which added some additional perks like the 240 minutes of internet and multiple laundry options. ... Read More
This “California Coast” cruise was our 23rd on Celebrity among more than fifty overall for my wife and me. We are now “Elite Plus” which added some additional perks like the 240 minutes of internet and multiple laundry options. We very much enjoyed this cruise as the very good food and great service from the staff and crew members continues to be top notch. This was the first of our B2B cruises so we continued onboard on our way down the Mexican Riviera and through the Panama Canal. Cabin 3104 was comfortable and quiet, even though it was very near the Grand Foyer atrium and the Guest Relations desk. Our housekeeper, Edi, did a great job keeping our cabin neat and clean while being “invisible” while we were relaxing there. The Guest Relations staff members were very professional and helpful. We were pleased to see GR Officer Garmen Zhang whom we met on our B2B2B cruises in Asia a year ago. Our OBC from Celebrity and CruCon, our travel agent, was immediately posted on our account which helped us to plan how to spend it. On other cruises, it took four or five days so this was the fastest ever. Our Captain’s Club Hostess, Paulina Ugalda, was very welcoming at the Elite and Elite Plus events. She also personally escorted us down to the tenders in all three ports. It was the most well done priority assistance we’ve ever had. It was great to see Assistant Chief Housekeeper, Gabriela, again who was so helpful when my wife fell ill on our B2B2B in Australia and New Zealand six months ago. We were able to chat with her several times and catch up on where she’s been and what’s she’s done since then. We also appreciated that we received a beautiful flower arrangement and a nice bottle of wine in our cabin from her. We were in “Select Dining” this time and were seated quickly each evening at a table for two. We appreciate that Celebrity has many of these tables, but most of them are so close together that you might as well be sharing a table. We talk to many other guests during the day and later in the evening, but we prefer to have some “down time” from these conversations at dinner. Also, my wife has trouble hearing which can make these interactions difficult. So, we opted to switch to the fixed seating at 6:00 with a more private table on the second of our B2B cruises. The food in the “Trellis” MDR was excellent as usual. We usually order our favorite dishes from each menu, but we tried some new ones this time and they were also very good. The Oceanview Café provided many options during the day and late into the night. We also enjoyed the drinks and desserts in Café al Baccio. The bartenders in the lounges were efficient even when they were very busy. DeJean in the Rendez-Vous were particularly helpful and made the best Grasshoppers we’d ever had. We continue to support “Evening Chic” with my wife in her dresses and me in my suit or tuxedo. We understand that other guests aren’t as interested in doing this as we are, but it’s nice to see some still like it as much as we do. The production shows were very good as usual and the singers and dancers were quite talented. We really enjoyed the “Swing@Sky” show in the Constellation Lounge and the entire cast kept up the high level of energy for a very long time. It was definitely the very best of that type of event on all of our cruises. On the final night, the “Duo Destiny” show with the acrobats Goncalo and Kinga was unbelievable. We were very lucky on this cruise as both bands were excellent. We saw Take 5 on our B2B2B cruises in Asia a year ago year so we were happy to see them again. They were great then and are even better now. Their female singer and their other members are very friendly and approachable. The Bryan James Band was terrific, especially since they were billed on this cruise as a “dance band” rather than “house band” or “party band”. Bryan has a great sense to humor and his band can play a wide range of music depending on the audience and the venue. We hope that Celebrity keeps both of them under contract for as long as they can. We did two ship’s excursions and four on our own. Santa Barbara: Rented a car to see the wine country, the SB Mission and the Reagan Center San Francisco (overnight) – First Day: Took my nephew and his girlfriend to dinner at the Crab House San Francisco – Second Day: Took ship’s SF03 excursion to Muir Woods and took ferry back from Sausalito on our own Monterey: Rented a convertible and drove around 17-Mile Drive and Carmel Catalina Island: Went to the Catalina Island Museum to see the Dale Chihuly glass exhibit and took a bus to Botanic Gardens Ensenada, Mexico: Took ship’s EN04 excursion to two wineries in Calafia Valley wine country One area which could use some improvement was the B2B process. At other B2B meetings, someone from the MDR was there to allow guests to select their tables for the next cruise, but that didn’t happen. As part of these past meetings, there have been drawings for prizes, offers of complimentary specialty restaurants, discounted excursions and/or coupons with codes for additional internet minutes in order to fill out the survey from the first cruise. The only “perks” this time were a 30% off a restaurant (for only the embarkation evening) and a card to get into the “Trellis” MDR 15 minutes before the newly boarding guests. We were also given the impression that this process wouldn’t take too long. We were told to gather at 9:40, but we not able to disembark until everyone else did at about 10:40. We then exited the ship and had to wait almost another hour to get back onboard at 11:30. We suspect that due to regulations, there was no chance for anyone to board before that time. It would have been better to know ahead of time that the local authorities require this timing so we could have planned for these delays. We and most of the other guests have done quite a few B2Bs so all of us were surprised that it was much more inconvenient it this time. Almost everything else on this cruise was great except one thing. While not a major problem or a “deal breaker”, we have been a bit disappointed at the recent trend of having more public areas unavailable to everyone. The Celebrity ships have very few inside venues for music and relaxation compared to other cruise lines. So, when one of them is taken out of circulation, the options are limited. We used to love to go to the piano bar in Michael’s Club (especially when Perry Grant was still with Celebrity and packed it every night), but it’s been “privatized” for many years. We’ve also seen “Private Parties” in “Quasar” on the “Solstice” class ships and in the “Constellation” type Sky Lounges on the “Millennium” class ships. On one of our cruises last year, Park West took control of the Sky Lounge for several days for private art sales. The most recent example was the Latina/o “Private Party” from 10:00 – 12:00 on the final night of this cruise which meant that most guests couldn’t enjoy that area as they had on other nights. We are well aware that Celebrity celebrates the diversity of their crew and their guests so segregating and/or excluding groups seems to be counter to that goal. We appreciate the “Elite” cocktail hours in the upper lounge, but not at the expense of access for others. In some cases, the guests who are not yet at “Elite” have been excluded from taking in the view, particularly during sail-aways. The exception was when we were on the “Infinity” for a B2B in South America and Antarctica in 2015 where we were pleased to see that there were areas roped off from the “Elite” section so everyone had a chance to see the scenery. We would certainly endorse sharing that lounge and all other venue as often as possible on every cruise. Overall, we always have a great time on Celebrity. After the Panama Canal, we have twelve more cruises booked in the Mediterranean, Middle East, India, Caribbean, Northern Europe and Transatlantic in the next year. So, we’ll look forward to having 135 more days to enjoy Celebrity’s welcoming hospitality and excellent service! Read Less
Sail Date October 2017
Wanting to stay stateside, this itinerary seems perfect. And it was! Infinity is an older ship, showing her age here and there, but she's well cared for and a nice size. Pre-cruise hotel was the Doubletree San Pedro - free ... Read More
Wanting to stay stateside, this itinerary seems perfect. And it was! Infinity is an older ship, showing her age here and there, but she's well cared for and a nice size. Pre-cruise hotel was the Doubletree San Pedro - free shuttle, right on a marina, great views and staff. We were in Aqua for the first time and loved Blu. I understand it's not for everyone, but we loved the exceptional service and relaxed feel. (much quieter the Main Dining room) but not stuffy at all. The entertainment and activities were not up to what we are used to from Celebrity. Shows we didn't care for seemed very well received. It may be just a matter of taste. Service was topnotch everywhere on-board, with the glaring exception of our room steward. He wasn't awful, just barely adequate. Friends we traveled with had an excellent steward, so who knows.... Ports: Santa Barbara - we took an UN-air conditioned bus to Solvang, which turned a nice ride into an uncomfortable mess. I would stay in Santa Barbara and visit town and wonder why we can't live there. (it's pretty nice) San Francisco - overnight - what can you say, one of my favorite places. We took an excursion to Muir Woods, a place of natural beauty that should bring a lump to your throat. Our tour guide,Suzy, a SF native was terrific, funny , knowledgeable, and with an excellent signing voice. Monterrey - took an excursion to Carmel, one could easily spend several hours strolling it's streets. The 17 mile drive - More perfect vistas. Catalina - Never been before, a wonderful surprise. Rent a golf cart, take your time and enjoy. Another place I wish I could live! Ensenada - A mandatory non-US stop. We just strolled around and had a very vice day. Exceeded our low-expectations. Did I mention the weather?? Obviously out of our control, but it was spectacular. perfect in every port, even a bit of fog one day for variety. We enjoyed ourselves and will continue to sail Celebrity. I think we may prefer the solstice class ships, only because their design and technology have evolved. You lose just a bit of the intimacy, but hey, everything's a trade-off. Read Less
Sail Date September 2017
The ship is starting to get old. Some of the chairs in the Oceanview Grill Buffet are worn and legs wobbly. Crews were varnishing wooden areas near the pool and stairways trying to keep the ship upgraded which was good. The staff onboard ... Read More
The ship is starting to get old. Some of the chairs in the Oceanview Grill Buffet are worn and legs wobbly. Crews were varnishing wooden areas near the pool and stairways trying to keep the ship upgraded which was good. The staff onboard is fabulous. They just want you to be happy and enjoy yourself and try their best to make sure you do. Entertainment in the Theatre is very good, but always too loud. They use live bands rather than pre-recorded music which is very nice. Sound technician needs to tone it down as the singers can sometimes sound like they are screaming. Trivia games are fun and dancing at the pool. Great cruise director (Luigi from Dom.Republic) makes the activities lots of fun. Cabins are spacious and well kept. Amenities are nice and cabin attendants are friendly and helpful. Dining rooms are very good. Lots of tables for 2 or more if you need them. Went on the cruise two weeks in a row (back to back) and enjoyed it both times. Read Less
Sail Date September 2017
I choose this cruise because of the itinerary but was a little disappointed as the excursion seemed to offer the same things at every port. As usual the ships excursions were expensive compare to some offered at the port. There were only ... Read More
I choose this cruise because of the itinerary but was a little disappointed as the excursion seemed to offer the same things at every port. As usual the ships excursions were expensive compare to some offered at the port. There were only 3 ports of call and we did not arrive at two of them until late afternoon and although the ship sailed later we spent a lot of time sailing rather than exploring. I would not repeat this cruise but it satisfied my desire to see some of Alaska. The ship is older than some of the Celebrity ships I have sailed on previously but found it to be friendly and would recommend it to others. There was a good choice of food in the buffet at all times but found meals in the MDR ok but nothing special.....again that could be just down to my personal tastes. There was a lot of mashed potatoes! Not my favourite. However the steaks were always cooked to my satisfaction.I enjoy being showed to a table and being served my meal. The buffet can be very challenging on times so needless to say I ate mainly in the MDR. I found the waiters friendly throughout the ship and do find them very patient with rude cruisers.The troupe of performers in the theatre were excellent although some of entertainment around the ship, in my opinion, wasn't the best. Read Less
Sail Date September 2017
BACKGROUND: One year ago we tried Celebrity for the first time (Solstice, 7N Seattle to AK RT) based on its reputation for its food and luxurious accommodations. Because one of us needed to rent a mobiiity scooter (pending hip surgery) we ... Read More
BACKGROUND: One year ago we tried Celebrity for the first time (Solstice, 7N Seattle to AK RT) based on its reputation for its food and luxurious accommodations. Because one of us needed to rent a mobiiity scooter (pending hip surgery) we opted for a somewhat larger cabin and switched from a standard balcony to a Sky Suite. The extra space was ideal for parking the contraption. Our adjacent neighbors acquainted us with the perks we were now entitled to as suite guests. They had a fondness for the suites-only Luminae Restaurant, so we joined them often and became mesmerized with this dining destination (complementary $). The food in there is at least equal or better than the specialty restaurants, and with tripled attention from servers. We were sold. So, we booked another Celebrity cruise, the Infinity (Vancouver, 7N to AK RT) for Sept 3, 2017. This time we booked a Celebrity Suite. Three days before the cruise, Celebrity phoned us to offer an upgrade to a Royal Suite for a reasonable extra charge, and we took it. PRE-CRUISE IN VANCOUVER: We spent two nights pre-cruise at the Pan Pacific Hotel, located on top of the Vancouver cruise terminal. Talk about convenience! Fabulous accommodations. Our room had a balcony overlooking the ships coming and going, along with dozens of float planes, copters and other vessels that kept our rapt attention. One perk (of many) - the hotel porters delivered our check-in luggage to the ship on embarcation day. We handed them over and we didn't see them until that afternoon in our cabin. Five stars to the Pan Pacific! THE SHIP: The Infinity is among the fleet's older boats, built after 2000, but refurbished to the Solstice quality level in 2015. Similarities to the Solstice are abundant and lovely. Being 91,000 tons (mid-sized), the ship felt large, but required less hiking for our old bones. Nice. Amenities were superb, the conditions of the carpets and furniture were pristine. DINING: We stuck with the Luminae mostly, but did adventure to Qsine for a "crab shack" dinner special that was delightful. In the Tuscany Grill we did their Captain's tasting menu with numerous wines paired to the many different foods laid before us. This compared somewhat with the version that we enjoyed on the Carnival Pride last year, but I'd give a slight edge to Carnival for presentation. Infinity's buffet was fine; we ate lunch in there twice. Their well-hidden Pasta/Pizza bar at the stern was impressive. We chose one of their semi-cooked pastas that was cooked further, while our custom ordered sauce and garlic/veggie/meat bits were heated in a skillet. They were artfully combined and we enjoyed that lunch al fresco. ENTERTAINMENT: we did very little in this regard, opting for the bars and balcony comforts. Much of the stage performances were shown on the stateroom flat-screens. SERVICE: Our Royal Suite came with a butler. A friendly, knowledgeable fellow, he jumped for any needs we had and suggested activities or food & beverages. We miss this level of attention back in the "real world!" PORTS: a ginormous shout-out for the whale and wildlife sighting excursion that we enjoyed at the Icy Strait stop. The guide said we'd gotten lucky, as a group of eight humpback whales cooperated to use a technique creating "bubble net feeding." One or more whales would dive low, blow a 30' wide circle of bubbles that rose. Schools of herring above would become tricked into congregating within this cylinder of bubbles. While they were packed together, the whales would simultaneously swim vertically within the bubble, and strain thousands of fish into their jaws. Their mouths would fill up like a Pelican. This presentation recurresd every 8-10 minutes for over an hour! Mind you, this was happening within 200' of our boat! Everyone got plenty of pictures; lots of oohs, aahs and wows! We cannot say enough about the Hubbard Glacier. This thing is gigantic: 6 miles wide, 400 feet tall, and 76 miles long, starting back in the Yukon. The ship gets in fairly close, but at a safe distance. We saw two calvings with large flumes of splashing sea, and heard the rumbling of maybe 20 more that we didn't spot. Alaska and Canada are special for cruising. The beautiful enormous mountains, fjords, glaciers cannot be matched in the Caribbean or Med. Did I mention the Martini Bar? That too was a worthy attraction for us. Two of our 5 booked future cruises are on Celebrity. Read Less
Sail Date September 2017
Auburndale Cruisers A Great Cruise to Alaska on Celebrity’s Infinity, July 30th to August 6th, 2017 SUMMARY: This was an especially good cruise, one of our best. Celebrity does it right with a relaxed atmosphere; good service, ... Read More
Auburndale Cruisers A Great Cruise to Alaska on Celebrity’s Infinity, July 30th to August 6th, 2017 SUMMARY: This was an especially good cruise, one of our best. Celebrity does it right with a relaxed atmosphere; good service, dining and entertainment. We were a party of two, my wife and I, both senior citizens. This was our twenty eighth cruise since 2001 so we consider ourselves experienced and savvy cruisers. This was our fourth cruise with Celebrity having sailed to Bermuda on the Summit in 2015 and 2016 and the Silhouette to the Caribbean in its inaugural season of 2012. We’ve also cruised on Holland America, Norwegian, Princess and Royal Caribbean lines. We had booked the cruise as Concierge Class passengers and as such received amenities including daily fresh fruit and canapes in our stateroom, a sizable on-board spending credit, gratuities included and various complimentary shipboard events. EMBARKATION: We had previously arrived by plane from New York City and toured Vancouver, BC several days ahead of the cruise. We then arrived by limo at the cruise terminal in Vancouver, were checked-in and boarded at about 1:00 pm. Concierge Class passengers were treated to a welcome-aboard luncheon in the main dining room. Our stateroom was ready following lunch and our luggage followed shortly thereafter. The stateroom attendant introduced himself in a very pleasant manner and was very informative. Following the mandatory safety drill we set sail for Alaska’s inside passage and Sitka, our first port-of-call. THE INFINITY: The Infinity is an older ship, in service since 2001and refurbished in 2011. Her gross tonnage is 91,000. It’s 965 ft. in length and 106 ft. at the beam. She carries 2,170 passengers and a crew of 999. Top speed is 24 knots. The infinity presently sails to Alaska in the summer and South America in the winter. The ship was spotless inside and showed very little evidence of wear and tear. However, on the outside, especially at the balcony-- there was evidence of rust and –painted-over rust not normally seen on cruise ships. We did not consider this a serious problem. There was a large amount of public space with a lot of comfortable seating available. Prominent locations included the pool deck with two pools and several hot tubs, a solarium with a heated shallow pool and small buffet, several restaurants which will be described later, a large boutique area, casino, gym, rooftop terrace and sports deck. The public rest rooms were maintained spotlessly and featured cut fresh flowers and cloth hand towels. Sailing was extremely smooth. Celebrity offers two optional, extra-cost, passenger classes; Aqua and Concierge. As advertised: Aqua Class cabins add spa-themed perks and amenities to the standard balcony cabin experience. The rooms are each enhanced with a fancy spa shower, plush bathrobes and slippers, an aromatherapy diffuser, pillow menu and extra toiletries (shower gel, lip balm and facial spray). Passengers can take advantage of a spa concierge who can reserve spa treatments, as well as complimentary tea, an expanded room service menu, some wellness programming on your in-cabin TV and free passes to the spa's thermal suite (Persian Garden) and relaxation room. Plus, Aqua Class passengers can dine for free in Blu, an exclusive dining venue featuring light fare, for breakfast and dinner Concierge Class passengers receive priority seating at on-board restaurants and access to a special lounge on embarkation day, where they can wait in comfort to board the ship. In-room amenities include a welcome bottle of sparkling wine (which we did not receive), pillow menu, afternoon canapes, daily fresh fruit, special toiletries, an upgraded spa shower head and use of binoculars and a golf umbrella. These balcony cabins are often located in more desirable locations on the ship (upper decks, often mid-ship) than the standard balconies. Despite the name, Concierge Class passengers also have access to a personal concierge. STATEROOM: Our stateroom was located on Deck 8. The room was about the same size as what we were used to on other ships. There was sufficient closet and drawer space. A king size bed, flat screen TV, mini-bar, wall safe and hair dryer were provided. The bathroom was the smallest we’ve ever had but had a good shower. The housekeeping staff was friendly, efficient and timely, quickly adjusting their duties to our schedule. For our upcoming wedding anniversary the concierge presented us with roses and a cake and the stateroom attendant followed with kissing towel swans. DINING: Complimentary (no charge) venues: • Trellis Restaurant • Oceanview Café • Pool Grill • Spa Café • Luminae • Blu – Aqua Class only Specialty (extra charge applies) • Qsine • Tuscan Grille The Trellis Restaurant, situated on decks 4 and 5, and the Oceanview were the two main complimentary restaurants. The Trellis featured a standard dinner menu and also a special dinner menu each day. Breakfast and lunch were served there daily. The food was very well prepared, tasty and portions were adequate. We never had to ask for seconds. We rated the food as very good to excellent depending upon the menu. The room however, holding more than a thousand diners, was crowded and the tables, especially those for two, were very close together. In spite of the conditions, the service was courteous, friendly and efficient. We did not make reservations but were usually seated at our desired dining time immediately or within fifteen to twenty minutes. The Oceanview buffet style restaurant was situated on Deck 10 aft of the pool area. It extended to a small outdoor section. It was available for breakfast, lunch, dinner and in between. Except for early morning and afternoon “coffee and”, we did not dine there. Coffee, tea and juices were available there twenty four hours a day. There was also the Pool Grill featuring hamburgers, franks and sides outdoors on the pool deck. We dined in the specialty venue Tuscany Grille twice. Tuscan featured a primarily Italian menu; homemade pastas, pizza, fish, chicken fish and steaks. The food and service were very good to excellent. We also had a special Alaskan king crab luncheon which was simply amazing. The Tuscan wait staff also presented a cake and sang “Happy Wedding Anniversary” to us. Entertainment: On our recent cruises we have essentially ignored the evening shows, having seen most of them or similar shows several times. However, we did attend several of the shows and were pleasantly surprised by the quality of the productions, especially by the Infinity troupe. A female singer Karen Grainger who impersonated other popular female singers was well received and gave a second performance. We didn’t participate in any of the poolside, evening or parlor games. Shore Excursions: In general, the shore excursions were quite pricey. We did however book excursions in Sitka and Juneau. The Juneau excursion included a trip to the Mendenhall glacier and waterfall, truly beautiful and amazing sights. The Sitka excursion included an injured raptor hospital and rehab site, a performance by Sitka Native American children and a national park. We were able to view the Hubbard glacier from the ship which drew as safely close to it as possible. DISEMBARKATION: Since we had a late evening (red-eye) flight home on disembarkation day we stayed as long as possible on the ship. We then stored our luggage at a nearby hotel and toured the local Vancouver area until leaving for the airport. WHAT WE LIKED AND LOVED: We loved the relaxed atmosphere. We liked and loved the food and service. WHAT WE DIDN’T LIKE: There wasn’t much we didn’t like, and the little that we didn’t like is hardly worth mentioning here. RECOMMENDATIONS We highly recommend the Infinity for the Alaska cruise. We also recommend visiting Vancouver prior to, or after the cruise, or both. Maria N. & Marco J. Caputo Any questions? Email us at mcaputo23@nyc.rr.com Submitted to Cruise Critic, Read Less
Sail Date July 2017
On our bucket list after retirement.. Our dining experience was incredible. We had Jorge and Kurdek ( table 202) our entire cruise for dining Staff more than accommodating. Evening entertainment well done. Our shore ... Read More
On our bucket list after retirement.. Our dining experience was incredible. We had Jorge and Kurdek ( table 202) our entire cruise for dining Staff more than accommodating. Evening entertainment well done. Our shore excursions we well organized and informative. We had the drink package with our fare, and be aware you will not be entitled to a drink over nine dollars and if you do decide to order that specialty drink it will be added to your bill with 18 percent gratuity. Went to open a bottle of Evian water in our suite and decided to read the tag... $5.50 plus 18 percent gratuity if opened.........Needless to say went to Oceanview Cafe on 10 and I am sure it tasted the same for less. Departure from ship well organized and worth the wait until the end. No searching for your luggage, Only a few rows to search.. Bon Voyage.... Read Less
Sail Date June 2017
We took this cruise due to our desire to stay in the US and Canada (chronic medical issues). The itinerary was excellent (San Diego; Santa Barbara; Monterey; Astoria; Seattle; Nanaimo; Victoria; Vancouver). The crew were outstanding -- ... Read More
We took this cruise due to our desire to stay in the US and Canada (chronic medical issues). The itinerary was excellent (San Diego; Santa Barbara; Monterey; Astoria; Seattle; Nanaimo; Victoria; Vancouver). The crew were outstanding -- almost everyone made that "little extra effort" that made our time enjoyable. We did the open dining option for the first time and really enjoyed it. Our party of 4 was able to sit alone at a table of 4 for every dinner meal (as requested). Diversity of food selections (including vegetarian options) were very good; presentation was exceptional and quality was good. Other meals were mostly in the Ocean Grille buffet, which was also very good, although it seemed to get a bit monotonous by the end of an 11-day cruise. (I missed having any Mexican or Tex-Mex selections the entire cruise). Tip: if you want a kind of jelly other than strawberry or orange marmalade, go to the Trellis dining room for breakfast (blackberry and grape). Our party's cabins were typical concierge class cabins. One of us paid to have Aqua class and the relaxation room on the Infinity was a huge disappointment -- dark and damp and dank -- not at all like the photo on the Celebrity site. I would not bother again. Beds were comfy but awfully narrow if you are used to a king-sized bed. The room on the Ninth deck (9102) had frequent sewage smells, coming from the toilet and from the deck (outside). No other complaints about cabins. The concierge was outstanding. My husband forgot a prescription at home. We first checked with a nurse on board who checked to see if they stocked it on the boat (no); she was not very helpful. The concierge helped us call out doctor back in our home state and we were able to pick up a new prescription at the next port. The photographers seemed younger and more timid than the ones I have encountered on previous ships. They were not asking to take your photos all the time -- which may be good or bad depending on your point of view. We saw three evening shows -- we left the first one because the singing was horrible. The next two shows were entertainers who were not from the ship -- they were both g-rated and top quality (a magician who used mechanical items and a musical impersonator). Unlike past cruises, there was very little planned on board for people to do. Not sure if this was because it was a repositioning cruise, but it was a bit boring. Lots of library users! The average age on this particular cruise was at least 65. No kids, no teens and almost no one under age 50. Lots of canes, wheelchairs, oxygen, etc. Read Less
Sail Date May 2017
We are repeat Celebrity Aqua Class cruisers and like and appreciate the loyalty benefits. However, we noticed a reduction of staff and services everywhere especially at Blu restaurant, Main Cafe, Aqua Class cabin cleaning, internet ... Read More
We are repeat Celebrity Aqua Class cruisers and like and appreciate the loyalty benefits. However, we noticed a reduction of staff and services everywhere especially at Blu restaurant, Main Cafe, Aqua Class cabin cleaning, internet service and assistance, guest services, excursion desk, etc. Evident that cabin attendants and restaurant waiters DID NOT have assistants to help them. Also no drink pool service staff. We felt that all the personnel were overworked, tired and could not possibly do the work of 2-3 people. General Cafe skimped on better food options and higher end fruits, vegetables and main courses. Quality and gourmet choices suffered Makes $$$ cruising less attractive by cutting personnel services!!!! Fredy, our cabin attendant was very attentive and very hard worker - eager to please, and at BLU, we really appreciated all the hard work and efforts by Tanya and Sarah, Billy, Anastasia, Armando, and at the Captain's Club events, and cocktail hour, we especially were impressed with senior staff manager, Errol, from Jamaica, although the appetizers for each event were sub-par and repetitive and everyone agreed that it tasted like leftover foods put together on a mini-skewer. Barbara, from Hungary was extremely courteous, knowledgeable and helpful in the Future Travel Destinations. The shops were a disappointment - need more boutique options that are well priced, unique and fun. Internet: like 3rd world country intermittent bad service. Staff help was spotty at best. We paid $$$$$$ for poor service throughout ourv15 day cruise. TV was exceptionally poor. No way of telling when free movies, ship lectures or programs were being shown. No TV guide functions. Need to be updated as well. Read Less
Sail Date May 2017
Trip through the Panama Canal to cross off bucket list item. Embarkation ran a little long but we had received an email from Celebrity warning of this due to just coming from South America so it was not unexpected. Upon boarding they were ... Read More
Trip through the Panama Canal to cross off bucket list item. Embarkation ran a little long but we had received an email from Celebrity warning of this due to just coming from South America so it was not unexpected. Upon boarding they were handing out free glasses of champagne to help smooth over the long boarding process and the fact that the rooms weren't quite ready yet. The instructions for the in room safe, cabin 2047, says to use a 6 digit code but it wouldn't accept a 6 digit code only a 4 digit. My mom's cabin next door took a 6 digit code. According to the stateroom attendant some safes take 4 digit and others 6. It would be nice if they were consistent. Our stateroom bathroom had a couple of cracked tiles and the mirror has a couple of places on the edge where the mirrored coating was coming off but overall the room was good. The real issue was the ice/water machines in the Oceanview cafeteria seemed to have issues. Some would have ice and no water while others would have water and no ice. Even first thing in the morning at breakfast. Not a terrible thing just a little annoying. There was a lot of fish served in the MDR and the dessert choices were a little lacking, usually 2 new items in addition to the normal every night choices such as apple pie, ice cream etc. The service from both cabin attendant and wait staff in the MDR were excellent. The entertainment in the evening was very good. There was one or two nights that the entertainment wasn't my cup of tea but it still was very good. There was a wide variety of activities going on almost constantly throughout the day if you were interested. We had 6 stops along the way, Columbia, Panama, Costa Rica, Guatemala, PV Mexico and Cabo San Lucas Mexico. I only wish our time at both Mexico stops was longer. Read Less
Sail Date April 2017
Our cruise was Miami to San Diego though the Panama Canal. Embarkation in Miami was delayed because of illness on board and extra sanitation and meant that everyone had to get in a series of long lines waiting to board. The ... Read More
Our cruise was Miami to San Diego though the Panama Canal. Embarkation in Miami was delayed because of illness on board and extra sanitation and meant that everyone had to get in a series of long lines waiting to board. The highlight was going through the canal and we had good weather and several ships going the opposite direction to watch and learn from. The onboard lectures were a big help. The Infinity is in good repair, but looking a little old fashioned and tired We were in Aqua and ate in Blu for dinner and service and. food were excellent. The buffet was a different story. It is totally disorganized and people are milling around trying to find things and then good luck finding a table. Everyone was friendly, smiling and helpful. Room on 9th floor was good. We liked the overhang as it kept the room shaded. The shows were good and most seemed OK for the audience. Read Less
Sail Date April 2017
We wanted to go to go to the Rio Carnival, which this cruise was focussed around, and also the Iguazu Falls which we were able to add on as an extra at the end of the cruise. These two locations did not disappoint. We should point out ... Read More
We wanted to go to go to the Rio Carnival, which this cruise was focussed around, and also the Iguazu Falls which we were able to add on as an extra at the end of the cruise. These two locations did not disappoint. We should point out however that the Ships Excursion to the Carnival (particularly for a box seat) is extremely expensive and so we booked wth the Carnival organisers directly over the internet, collecting the tickets on arrival in Rio, all of which proved quite easy to do and saved a significant sum of money. We were also surprised by how nice Buenos Aries was, to us it had a very European feel. The two island excursions, Ilhabela and Buzios were only OK and served just to "pad out" the cruise. Montevideo and Punta del Este were good excursions. The tour excursion in Rio was very good however, covering all the main spots such as Christ the Redeemer, Sugar Loaf etc. and the guide here was very informative. Dining in the main restaurant was excellent and service there was very good. The Sommelier looked after us very well and the quality of the wine was very good. The ship lacked some sun deck areas with shade and we were on occasions concerned at the soot coming from the funnel when we were in the cinema area at the aft of the ship. Read Less
Sail Date February 2017
Overall this was a satisfactory experience. The ship is tired and looks it's age in most areas. The crew are wonderful, friendly and helpful The comfort levels are acceptable but the threat of Norovirus hung over us for most of the ... Read More
Overall this was a satisfactory experience. The ship is tired and looks it's age in most areas. The crew are wonderful, friendly and helpful The comfort levels are acceptable but the threat of Norovirus hung over us for most of the cruise. I believe that the previous cruise had been affected and the cleaning ongoing for most of our voyage was spectacular and apparently effective This was our 13th cruise and our 3rd with Celebrity. Notwithstanding the involvement with Royal Caribbean, Celebrity offers a middle of the road experience it is not a market leader nor is it a high flier. It is a reliable offering and we have not been disappointed The ports of call on this cruise are a mixed bunch with examples of wonderful and horrid both apparent But this is not a wealthy urban part of the world and once away from the major cities life is fairly simple Read Less
Sail Date January 2017
We chose this cruise because of the itinerary. We had never been to that part of the world. The canal itself is a wonder to behold. To imagine such a feat being accomplished over 100 years ago is amazing. The activity staff was ... Read More
We chose this cruise because of the itinerary. We had never been to that part of the world. The canal itself is a wonder to behold. To imagine such a feat being accomplished over 100 years ago is amazing. The activity staff was terrific...went out of their way to keep us busy! We participated in many shipboard activities and this added to our fun experience. We were fortunate to have almost perfect weather, with rain at night and sun during the day. The entertainment was terrific, we went to a show every night, and enjoyed them all. The ports we visited were all interesting....and we went on excursions at each port and enjoyed them all. We met lovely people on board, were seated at a great table and enjoyed our dining experience. I would highly recommend this itinerary to others & have already done so. Wonderful memories were made on this cruise. Read Less
Sail Date December 2016
Good food and excellent entertainment on our 7 day Alaskan cruise. The cabin staff were extremely efficient and kept it tidy. Great service from the restaurant staff, namely Tari, Hery and Subert. Tari in particular always had a smile and ... Read More
Good food and excellent entertainment on our 7 day Alaskan cruise. The cabin staff were extremely efficient and kept it tidy. Great service from the restaurant staff, namely Tari, Hery and Subert. Tari in particular always had a smile and went out of her way to keep us happy. The buffets were excellent. The cabin size was a tad small for 3 adults but it seemed to work when the beds were kindly rearranged. We stayed at the Sutton Place Hotel before the cruise and it certainly met our expectations. Nicely located in the core of Vancouver, it gave us the opportunity to walk around. We took a bus tour (separate booking) which in 4 hours took us to see highlights of the city, including Stanley Park. Highly recommended if you have time.The Wilderness and Crab Feast shore excursion was informative and lots of fun. Overall a nice experience and good memories Read Less
Sail Date August 2016
Alaska is one of those must do places, as is Canada and the Rockies. This cruise allowed me to see Alaska, Whales, The Hubbard Glacier and ticked all the boxes. I feel I must give a special mention to our dining room staff. Waiters ... Read More
Alaska is one of those must do places, as is Canada and the Rockies. This cruise allowed me to see Alaska, Whales, The Hubbard Glacier and ticked all the boxes. I feel I must give a special mention to our dining room staff. Waiters Carla, Aleena and Somelier Maran were superb. Nothing was too much trouble and Carla was able to competently advise us on the dishes being served and gave reasons for her recommended dish of the day. Though we did not always follow her advice we were made to feel by the team that our custom was appreciated. It is significant that all the other tables in the area served by this waiting team, specifically requested the same table each night which is an attestation to the courtesy and professionalism of the staff. Our cabin was kept clean and tidy and was made up speedily each day and evening. The food was superb and the dishes well presented. I discovered very quickly that it is essential to obtain a drinks package, which, on the face of it may appear expensive but having it and knowing what you have paid takes the pressure off the financial aspects of the cruise, including the extra tax that was added to the listed price of every item or service on sale on the ship. Shore excursions were too expensive, so I did not participate in many of these though that non-participation did in no way reduce the enjoyment of shore visits. I could not fault the entertainmen, most of the shows were fabulous. To summarise, I would sail with Celebrity Cruises again and would recommend your company to friends and family.. Read Less
Sail Date July 2016
We have always wanted to do a cruise to Alaska and to combine this with a trip on Rocky Mountaineer. At last we have done this great trip. We booked through Iglu Cruises who arranged everything perfectly. Our first night was at Pan ... Read More
We have always wanted to do a cruise to Alaska and to combine this with a trip on Rocky Mountaineer. At last we have done this great trip. We booked through Iglu Cruises who arranged everything perfectly. Our first night was at Pan Pacific Hotel which is right above the Cruise Terminal. Our luggage was collected from our room and we did not see it again until we were in our cabin. A lift down to the Embarkation Hall and a short walk to Celebrity check in. As usual this was very smooth. The delays were passing through immigration especially the USA part. Photos, fingerprints! Some passengers told me that the whole process of check in took 3 hours! Once aboard a welcoming drink. As it was only 11.30 we had a wait until 1.30 for our cabins to be available. This was no problem as we went to the Ocean View and had lunch. Our agent upgraded us free of charge to Aqua class so this made the trip a little special. The cabin was a good size with all the usual amenities. As we were Aqua class our dining took place in the Blue Restaurant. The service and food was first class. Our first night though was in Qsine as they offered half price. Again here the service and food was first class. The entertainment was ok but not really my thing. I prefer to sit and read a book. My wife and I tend to do different excursions, on the whole these were very good. Only one complaint though. We did a Wildlife and Spasski River tour which was supposed to be .5miles of walking. This we found out when we boarded the coach was in fact 1.25 miles. We had chosen this tour because my wife can not walk very far. She managed it but returning to the ship we were let off the coach a long way from the gangway, 0.75miles approx. over rough ground. Not good. The other excursions were good. The views from the ship were spectacular and the Hubbard Glacier remarkable. The service from all the crew we came into contact with was friendly and great. Would we go again? No this is a once in a lifetime experience Read Less
Sail Date May 2016
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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