After being 2 and 3-star Mariners on Holland America, my dad and I sailed on the Summit a year ago in August 2021 after we got a good rate and wanted to try Celebrity. We had such an amazing experience that we decided to take my mom with us on the Infinity due to timing/ports of call/etc.. I want to preface my review by saying that we went in knowing that it was a similar size ship to the Summit ...
We chose this cruise because some friends were available and both our children were all out of school. We are usually loyal Holland America clients but have cruised Celebrity before about 10 years ago on both Solstice and Equinox in the Caribbean and Mediterranean. I was dramatically surprised at the drop in quality of the main dining. Celebrity once had an advantage on Holland in main dining ...
Our first post COVID cruise after two postponed attempts. Having cruised many times (mostly Royal Caribbean and Celebrity), we have pre-set ideas of what a good cruise should be.
Positives:
1) On-boarding and off-boarding was quick and easy. Our schedule to appear at the terminal cited 11:30 to 12:00, and we were having our first drinks at 12:15ish. On the last day we walked off and were ...
I chose this cruise to join friends. All the staff were outstanding! The cabin was okay. The beds, food and entertainment was awful. I truly believe they are purposely putting out tasteless dried out overcooked cold food on the buffet so you will pay for the restaurant dinners. The dining room food was a bit better even though I had to send a plate back and my friends had to send their steaks ...
This was a quick 2-night weekend cruise meant to re-adjust Celebrity's schedule after a "rock and romance" charter. We took advantage of the low rates offered, but it seems Celebrity adjusted their service accordingly (more on the cons in a bit).
Overall Pros: As others have stated, check in was a breeze. Passengers consisted mostly of couples and some friend groups, spanning all ages making ...
We recently took a short, 2 day trip from Miami to the Bahamas on the Celebrity Infinity. Although its an older boat it was in fine physical shape. We were looking for a short, relaxing weekend. However, after a good number of excellent prior Celebrity cruises we were very disappointed. The food in the dining room was very salty. The food in the buffet was very limited in choice, rather ...
Where do I start? We really wanted to like Celebrity, alas it wasn't so. A little background about our cruising history: this was our 6th cruise on 5th cruise line, and first time on Celebrity. Other cruises were on NCL, Princess, RCL, and twice on MSC. We were looking forward to this short weekend cruise on Celebrity Infinity given Celebrity's reputation and accolades. We left thoroughly ...
Hi,
I have to tell you that my mother, myself, and my brother were all VERY disappointed in the cruise. The first night we spent over an hour and a half waiting to play deal or no deal and the game was cancelled. According to the first people we spoke with, we were told that not enough people had signed up. They stated 10-12 people needed to buy into the game so that it could be played. We ...
I love cruises and this was my 11th one but 1st one on Celebrity. I was very surprised at the lack of helpfulness of most of the staff. They all seemed pretty unhappy. When a question was asked they were abrupt and cold. No smile or nothing. I actually felt I was bothering them when I asked even the simplest question like "is this the direction for the buffet? or do you have a safety pin?". Also ...
Horrible dining room management and mediocre customer service basically ruined our cruise.
I'll start with the Positives:
Good price and value proposition
Great itinerary with thoughtful destinations
Good ship
Good stateroom service
Can have a great time without buying lots of extras
Great food
We did this as a big anniversary trip, but also needed to do it on a budget. ...