I chose this cruise to join friends. All the staff were outstanding! The cabin was okay. The beds, food and entertainment was awful. I truly believe they are purposely putting out tasteless dried out overcooked cold food on the buffet so you will pay for the restaurant dinners. The dining room food was a bit better even though I had to send a plate back and my friends had to send their steaks ...
I love cruises and this was my 11th one but 1st one on Celebrity. I was very surprised at the lack of helpfulness of most of the staff. They all seemed pretty unhappy. When a question was asked they were abrupt and cold. No smile or nothing. I actually felt I was bothering them when I asked even the simplest question like "is this the direction for the buffet? or do you have a safety pin?". Also ...
Cons: Overall, our room was clean but outdated. Spent nearly $850/person to sleep in a windowless room. WiFi was horribly expensive and slow (couldn’t even upload photos on instagram). Our TV was constantly flickering in and out.
We were hassled to buy drink packages. Once bought, we could hardly get any service. And also not many options on the lower priced drink package (almost $400 for the ...
After a wonderful experience on the Reflection last Fall, we booked this cruise as a last minute get away. We were excited that a last minute cancelation allowed us the opportunity to stay in a Family Veranda cabin so we could enjoy the extra large room/veranda.
The size of the room/veranda did not disappoint but the conditions of the room/veranda were terribly disappointed. We knew going ...
This was our 20th cruise, but first with Celebrity. I imagined Celebrity as similar to Princess (our favorite line) and HAL. Celebrity did not meet those expectations on this cruise. The ship itself is a nice, smaller ship. Not elegant, and certainly no bells and whistles. Our oceanview cabin was similarly undistinguished and fairly small. The food was consistently very good, but portions ...
Picked this cruise because it was cheap and in the past Celebrity’s performance was good I thought the food in the Main Dining Room was mediocre and the selection limited. Very disappointing. I also thought it was poorly maintained with cold showers most nights safes that didn’t work because of dead batteries, flaking paint, mold in the bathroom, We also thought that the Captain’s Club ...
This ship had just come out of dry dock and was not at all ready to be put back in service.
The outside areas were a mess. the sports deck was completely closed for construction. outside decks were wet and slippery all day. carpeting was worn. we had five separate maintenance problems in our suite. the iced top of the martini bar was constantly de-frosted.
The food was awful. dishes ...
This was the Celebrity's first trip out of dry dock, and constant repairs were going on for the entire week of the cruise, from leaking ceilings, a/c not working, a strong sewer odor in parts of the ship and some areas being shut down for on-going maintenance.
The ship itself is definitely not "modern luxury" as advertised. The dining room chairs were soiled, the chairs in the Constellation ...
I had been told by people that Celebrity was a cut above the rest. They must not have been on this ship. There was not much help from the first time we got on the ship right through getting off the ship. First off I had tried to contact Celebrity about me doing something special for my wife as we were celebrating our anniversary. The webpage doesn't work for that so I emailed them and didn't get ...
First,I will say that this was our 21st cruise, 4th Celebrity and we are not complainers.
I will start with the good parts. Embarcation was nice, fast and easy. We boarded the ship immediately and had champagne. We proceeded to the Oceanview Café for lunch. It was never hard to find a table in the Oceanview Café during the whole cruise. They now have sneeze guards so it is hard to reach ...