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11 Celebrity Infinity Cruise Reviews for Romantic Cruises to Pacific Coastal

We are Diamond cruisers on Royal Caribbean. Therefore we were able to join Celebrity as Elite Captain Club members. So we wanted to try Celebrity to see how it compares to Royal Caribbean. We were extremely disappointed. The Celebrity ... Read More
We are Diamond cruisers on Royal Caribbean. Therefore we were able to join Celebrity as Elite Captain Club members. So we wanted to try Celebrity to see how it compares to Royal Caribbean. We were extremely disappointed. The Celebrity Infinity has the potential to be a beautiful ship. Unfortunately it has not been properly maintained since it was launched in 2001. The ship looked drab and it never smelled fresh. The service in the dining room was the worst we have ever experienced, partly because there were not enough waiters to properly serve the guests. The food was bland, the selection was limited, especially the breads, and dinner took almost two hours every night - a real endurance contest. The buffet options were dismal - don't even think about eating any breads, pastries or donuts. We experienced raw sewer smells in our cabin on three nights which woke us from a deep sleep. Our cabin steward was one of the nicest stewards we have encountered. Our cabin was very nice, though dated and in dire need of a refurbish. We will not cruise on Celebrity again. Read Less
Sail Date September 2018
The wife and I live on the West coast, and as such are as we say "cruise starved". We found this cruise 1.5 years ago and jumped on it, anytime we can go on a cruise and not involve an airport we're in. Being mostly ... Read More
The wife and I live on the West coast, and as such are as we say "cruise starved". We found this cruise 1.5 years ago and jumped on it, anytime we can go on a cruise and not involve an airport we're in. Being mostly Princess customers, but having sailed RCI and Carnival until now, decided to give Celebrity a try and also went for aqua class. As I had heard we were met with a glass of champagne, and proceeded into our ship. I was a different style of build than we were used to, but quite elegant...the artwork was unusual I will say. Overall the condition of the ship is OK considering it's 16 years old, though much of it's furniture should be replaced. Our cabin was just what we had been accustomed to, the bed was comfy, nice linens, though honestly if you can see your hand through a washcloth I'ts pretty thin. Loved the shower, we had an extended balcony due to cabin location and we loved it. Our cabin steward we had yet to meet after two days, then we passed her in the hall, her name was Lin and she works tirelessly throughout the day...I really think they might require too many cabins to maintain, each time we saw her she seemed really tired and frantic, we tipped her extra I felt badly for her. Now on to food.....we were happy to have the Blu option, we liked most of the food and only had one morning breakfast incident to report. It just took forever to get my food the second morning. My head was exploding, while my wife was eating her meal. I got my plate and finished way later than my wife. Other than that time, service was very good, most seemed very happy and friendly. We found food in the buffet was quite typical of what we've seen on other lines. The gelato bar seems to be a complete waste of space in our opinions. The ice cream is so good in the buffet nobody was getting any, the girl had nothing to do anytime we looked....we tried one time and it was OK but nothing to go back for. Speaking of wasted spaces.....what about that "Sushi on five"...? We never got to go try it however it was on our "to do" list all week. Never many people there the many times we went by. Loved the salmon in the Spa cafe, it was right above our room so it was easy and healthier if we ate there. A few things I wish....I wish they'd put ice in the smoothies did not like warm, I wish there were an ice machine no way to ice down drinks. We used the Persian gardens three times enjoying the experience but it is a "cave" in there. Entertainment was great overall, we found a newly formed band called the Brian James band and thought they were the best band on board, each time we heard them crowds were large and their music for us had the best sound. Speaking of which, if you have a chance to get to a "silent party" by all means do. They pass out headphones each of which has three channels to listen to your style of music, each channel has a different color ear lights so it's a room full of folks dancing with no sound, the looks you'd see by folks walking into it was great. We had a conga line, this is in the martini bar...it was a hoot. Movies up on terrace we watched only one all week, they had lots of sci-fy stuff did not interest us. I was able to smoke my cigars up on deck 11 port side, the space on 10 portside had sitting areas with furniture so low it was hard to get out of your seat, heard many complaints. Luigi our CD did a good job, the theater shows are good. Overall we figure we'd sail Celebrity again, but not Infinity class. We'd like to sail the Solstice class and if we can group our status with RCI and get a good deal might. Blu is nice having more personal service for sure, Fernando the wine guy is great, we had lunch twice in the dining room it was OK and the noise and chaos we'd hear going past made us happy to have our quiet. Having the drink package was great, I did upgrade to premium but most likely would not again, I had two martinis and better liquor but in my case I don't really need to. My wife did not upgrade so we took it as an experiment to see it's value. Traveling up the California coast we enjoyed unbelievable weather, no marine layers anywhere, San Francisco was warm and clear sailing under the Golden Gate, sea day woke up to bright sunshine, the only clouds we had were in Ensenada in the morning. Hopefully we can get more cruises to come out here to the West coast, we heard on board the Infinity had not been here since 2013. One little thing I noticed that Celebrity does I've not seen until now, there are linen hand towels in the public restrooms that was a nice touch. Read Less
Sail Date October 2017
Wanting to stay stateside, this itinerary seems perfect. And it was! Infinity is an older ship, showing her age here and there, but she's well cared for and a nice size. Pre-cruise hotel was the Doubletree San Pedro - free ... Read More
Wanting to stay stateside, this itinerary seems perfect. And it was! Infinity is an older ship, showing her age here and there, but she's well cared for and a nice size. Pre-cruise hotel was the Doubletree San Pedro - free shuttle, right on a marina, great views and staff. We were in Aqua for the first time and loved Blu. I understand it's not for everyone, but we loved the exceptional service and relaxed feel. (much quieter the Main Dining room) but not stuffy at all. The entertainment and activities were not up to what we are used to from Celebrity. Shows we didn't care for seemed very well received. It may be just a matter of taste. Service was topnotch everywhere on-board, with the glaring exception of our room steward. He wasn't awful, just barely adequate. Friends we traveled with had an excellent steward, so who knows.... Ports: Santa Barbara - we took an UN-air conditioned bus to Solvang, which turned a nice ride into an uncomfortable mess. I would stay in Santa Barbara and visit town and wonder why we can't live there. (it's pretty nice) San Francisco - overnight - what can you say, one of my favorite places. We took an excursion to Muir Woods, a place of natural beauty that should bring a lump to your throat. Our tour guide,Suzy, a SF native was terrific, funny , knowledgeable, and with an excellent signing voice. Monterrey - took an excursion to Carmel, one could easily spend several hours strolling it's streets. The 17 mile drive - More perfect vistas. Catalina - Never been before, a wonderful surprise. Rent a golf cart, take your time and enjoy. Another place I wish I could live! Ensenada - A mandatory non-US stop. We just strolled around and had a very vice day. Exceeded our low-expectations. Did I mention the weather?? Obviously out of our control, but it was spectacular. perfect in every port, even a bit of fog one day for variety. We enjoyed ourselves and will continue to sail Celebrity. I think we may prefer the solstice class ships, only because their design and technology have evolved. You lose just a bit of the intimacy, but hey, everything's a trade-off. Read Less
Sail Date September 2017
The ship is starting to get old. Some of the chairs in the Oceanview Grill Buffet are worn and legs wobbly. Crews were varnishing wooden areas near the pool and stairways trying to keep the ship upgraded which was good. The staff onboard ... Read More
The ship is starting to get old. Some of the chairs in the Oceanview Grill Buffet are worn and legs wobbly. Crews were varnishing wooden areas near the pool and stairways trying to keep the ship upgraded which was good. The staff onboard is fabulous. They just want you to be happy and enjoy yourself and try their best to make sure you do. Entertainment in the Theatre is very good, but always too loud. They use live bands rather than pre-recorded music which is very nice. Sound technician needs to tone it down as the singers can sometimes sound like they are screaming. Trivia games are fun and dancing at the pool. Great cruise director (Luigi from Dom.Republic) makes the activities lots of fun. Cabins are spacious and well kept. Amenities are nice and cabin attendants are friendly and helpful. Dining rooms are very good. Lots of tables for 2 or more if you need them. Went on the cruise two weeks in a row (back to back) and enjoyed it both times. Read Less
Sail Date September 2017
We choose this cruise because we had never been to the west coast and we always had planned to drive the Pacific Coast Highway. When we saw this cruise option, we decided that it would be a great way to see lots of cities on the Pacific ... Read More
We choose this cruise because we had never been to the west coast and we always had planned to drive the Pacific Coast Highway. When we saw this cruise option, we decided that it would be a great way to see lots of cities on the Pacific coast! We live on the east coast, and have taken many Caribbean cruises and two Mediterranean cruises, as well as several to Bermuda. We flew into LAX a day before the cruise and stayed in San Pedro at the Crown Plaza, which offered a shuttle to the cruise port. We liked the area very much, ate at a locals pizza place, and walked to church to attend Sat. Eve. Mass. Embarkation was quite easy, except for me walking away leaving my purse on the security belt. We were ready to board and I could not find it! We ran to the security people and they had found it and actually sent it onboard. A security guy escorted us onboard and it was waiting for me there. They had counted all the cash, which was a considerable amount, and I signed for it and we went onboard. Whew! We were very thankful they handled that so well. So, if you have a few bags going onboard, be sure you grab your purse off that conveyor. Everyone working on this ship are great. Very friendly and they just go out of their way to help with everything . Our room steward, Dillon was great, the waiters were also, and the bartentenders, Willy, Jonathon and others were so much fun.The martini bar at night was so entertaining, the bartenders would start an impromptu show and have everyone in hysterics. They always remembered us. The night they did the thing with the headsets was the best! Wish they had done it again, everyone was talking about how much fun they had that night! . We did the specialty restaurants 3 nights. Two at Tuscan Grill and one at Qsine. They were both very good. Qsine was so different and our waiter, Herbie , made it so much fun. We also did the premium beverage package which was expensive but we liked having whatever we wanted to drink, including cappacinos and expresses and water bottles whenever we wanted. The ports were all great, with the exception of Ensenada. Sorry Mexico, but I just felt uncomfortable there. Did the hop on bus in San Fran, went to Alcatraz, walked to Fishermans Wharf. The 17 mile tour in Monterey and Carmel was great. Rented a golf cart in Catalina, which was a beautiful place. Loved Santa Barbara. After the cruise, we took uber to Santa Monica, stayed at Oceanview on the beach. Great hotel, and there was a street festival going on when we got there which was great. The hotel clerk hooked us up with a private tour to Beverly Hills/Hollywood which was reasonable and very nice . Next day, rented a car and drove to San Diego where we stayed at the Catamaran for 3 nights, right on Mission Bay. Then we drove to Las Vegas, left San Diego at 5 am and saw the sun come up in the desert, very nice. This was not a relaxing vacation, but it was so much fun I would definitely do it again. The cruise is great, and I can't think of any cons. Go for it! Read Less
Sail Date September 2017
We have been cruising for over 35 years. This past cruise with Celebrity on the Infinity put a damper on cruising with Celebrity. We have cruised on both the Infinity and Millenium before and was the main reason we chose the Infinity. We ... Read More
We have been cruising for over 35 years. This past cruise with Celebrity on the Infinity put a damper on cruising with Celebrity. We have cruised on both the Infinity and Millenium before and was the main reason we chose the Infinity. We chose the coastal cruise because we live in Vancouver and because we loved the Infinity. We loved the excellent dining room service, but the food was lacking, of the 6 meals we had, 3 I would consider acceptable, the other 3 were very good. Qsine lived up to its reputation and was excellent . The shows were okay, nothing worth writing home about. The Martini bar was the central point of three deck because of its location in the atrium, the sound of cackling drunks was not pleasant when you are trying to have a quiet after dinner drink or cappuccino. There was a lack of piano bars that were open at the right times. Celebrity is definitely cutting corners, it is obvious and passengers we talked to all agree, many said it is time to change, many said never Celebrity again, it is sad that this is happening. We sail on Princess, Azamara, and Holland America. Azamara we love for Europe, Princess and H.A. for local, Alaska, Coastal, and Mexico. Celebrity is now off our list. Oh, do not get a cabin with adjoining door, you can hear every sound your neighbour makes, fortunate for us they were close friends and we could laugh about it. Read Less
Sail Date September 2016
We just arrived home from the September 11, 2016, sailing to Alaska/Inside Passage. Celebrity did not disappoint. We splurged as this was definitely a bucket list trip - and we were also fortunate to get a good deal when we booked. Our ... Read More
We just arrived home from the September 11, 2016, sailing to Alaska/Inside Passage. Celebrity did not disappoint. We splurged as this was definitely a bucket list trip - and we were also fortunate to get a good deal when we booked. Our package included everything we wanted - a concierge class balcony room, the premium beverage package, internet, prepaid gratuities, and onboard credit. I feel quite certain that if we had not gone ahead and splurged (as was our intention), I would have been discouraged by the price of drinks, internet, etc., But since we planned ahead and booked a truly all-inclusive package - it was absolutely perfect! We never actually met or utilized a concierge, so not sure that the concierge class was necessarily a perk, but as it was our first cruise with Celebrity, it's hard to know. We were invited to a concierge hosted lunch on embarkation day - which was great, but didn't include meeting a concierge or hearing anything about one. We also received a special concierge invitation for priority disembarkation on the first port day, but frankly, that was a little lackluster as there were dozens of people waiting in the hallway of the 2nd floor without anywhere to sit. I'm not complaining - it was a one time event, and we did get off as soon as the ship was cleared. However, I did see several people who really weren't able to stand for that long unassisted, so for them I imagine it was more of an issue. Our stateroom attendant, Eduardo, was outstanding. He was so kind, friendly, and efficient. Our room was always refreshed quickly and thoroughly in both the morning and the afternoon, and anytime we needed anything he was quick to respond. The stateroom was plenty big for us and we were pleased with the balcony. The room did show some signs of wear and tear in the internal cabinet/door hardware, but everything was functional and it didn't inhibit our experience. Hubbard Glacier was amazing - I'm so thankful we had the balcony for that experience. We opted for the Celebrity Select Dining and made dinner reservations for the Trellis Restaurant 4 or 5 of the nights. We chose the "sharing table" and were seated at the same nice table near the back windows each time. Our waiter, Russel, was a delight. He called us by name every single meal and made us feel very welcome and valued. He gave excellent suggestions for starters, main courses, and desserts, and we never went wrong when we followed his guidance. Our Sommelier, Rudy, was also attentive and efficient. He called us by name as well, and never left us waiting. The assistant waiter, Alvin, was a table ninja.. moving in and out nearly unnoticed but always filling water glasses, removing plates, and taking care of the details. We met wonderful people at our dinners that we now consider friends, and it definitely made the whole experience even more enjoyable. I highly recommend "sharing tables" and getting to know your fellow passengers. The food was consistently excellent. One night I skipped Russel's recommendation and chose the "classic" option of a sirloin and it was a bit tough, but otherwise, we were very pleased with the selections, the quality, and the service. We did visit the buffet for breakfast and lunch some and that was more often than not a bit frustrating as far more people dined there than the other venues and it was often difficult to find a table. Even so, any frustration was generally due to other passengers and not a direct reflection on the ship staff or service. The dining staff were quick to clear tables and were frequently checking in to offer drinks, etc., We took advantage of many of the activities on board, and it was always a blast. We went to almost all of the nightly shows in the Celebrity Theater. They were all enjoyable and our favorites were the acrobats and the comedian, Darryl Joyce (sp?). The singers and dancers had great energy. We also participated in some of the celebrity life trivia events, and each round of Bingo (we won once!). We also watched a round of Bandaoke and listened to Bill Forester (sp?) do an Elton John set. There was never a lack of things to do and enjoy. We spent time several nights at the Martini Bar and enjoyed the silent disco there. We also spent some time in the Casino and won often enough to keep us playing :) I wish we could remember the name of one of the drink attendants there, he was great! We frequented the Café daily and the drinks were always superb. Although we often took our lattes "to go", when we did take time to relax there the atmosphere was great and the table service was friendly and attentive. The pastries/cookies were a treat as well. On the last "at sea" day we finally tried the Gelato - and it was definitely worth the extra charge. It was delicious - probably a good thing we didn't try it until the end ;). We booked excursions through Celebrity for each port. We booked three in advance and one once we were already on the ship. In Icy Strait, we went on a whale watching tour and it did not disappoint. We were fortunate to see multiple humpbacks from a reasonable distance and got to see the spouts, humps, and flukes many times. It was a great experience. In Juneau, we had booked a helicopter/glacier hike, but woke up to a very wet and windy day, so were not surprised to find out it was canceled. However, the excursions team was outstanding at dealing with the situation and quickly offered us other options. Switching to the other excursion was fairly painless and the refund of the difference was made automatically. We had scheduled two excursions that day but when the first was canceled, the recommended replacement was a longer one that included a meal, so they said we could cancel both of the originals and be refunded. We did have to go to the shore excursions desk to correct the 2nd part of the excursion but they were quick to remedy it. Of course we were disappointed about missing the helicopter, but it definitely wasn't the fault of the cruise line, and we were satisfied with the way they handled the situation. Part of our replacement excursion included another whale watching boat, and although the weather wasn't great, we had the amazing privilege of seeing a humpback do a full aerial breach - it was worth every wet/cold moment. In Ketchikan, we drove on an ATV Wilderness ride to a scenic overlook and a waterfall. It was definitely an enjoyable experience - if you do it, take them up on the complementary raingear.. I took a rain jacket but opted out of the rain pants.. and wish I hadn't.. it was a bit muddy/wet - which was great for the experience, but not so much for my pants ;) We traveled alone as a couple, but met many great friends through Cruise Critic and then just through various venues on the ship. We did not travel with children and there were very few children on the boat. The few children we did encounter were always well behaved and seemed to be having a great time. We used some of our onboard credit to get a Persian Garden pass, and we took advantage of that area almost every day. We LOVED the herbal sauna, the heated benches, Turkish spa, etc., etc., etc., and we often enjoyed some time in the Solarium hot tub after a good visit to the Persian Garden. In summary - we would definitely go again and highly recommend it. It was definitely the bucket list experience we hoped for. Any frustrations or complaints we had were minor and were always related to other passengers (which is just part of any crowd experience and not the fault of the ship). If you go with the intention and expectation of having the adventure of a lifetime -it's there waiting. And, if you can't go with that attitude, do everyone else a favor and don't go. Read Less
Sail Date September 2016
I'll start by saying we are loyal Celebrity cruisers for several reasons. We are Blue Chip Club VIPs and as such they take very good care of us. This was our 6th X cruise and our first Pacific Coastal. We chose this trip based on the ... Read More
I'll start by saying we are loyal Celebrity cruisers for several reasons. We are Blue Chip Club VIPs and as such they take very good care of us. This was our 6th X cruise and our first Pacific Coastal. We chose this trip based on the itinerary and not so much on the ship. We have done Alaska on Infinity and had no complaints. Embarkation in San Diego went smoothly and we were onboard at about 12:00pm and went straight to Bistro on 5 for a quiet lunch. We were very disappointed to see that the daily specials were gone and our paninis were just OK. At about 2:00 pm the rooms were ready and we went to check out OV 3072. We have always had a veranda or better so this was our first time trying an Oceanview and it really was fine although I do miss having coffee on the balcony or just being able to open the door and get some fresh air. All of our port stops went fine but I would not bother getting off the ship in Astoria next time. Nothing to see or do there. San Francisco was crazy busy with an onshore event but we had fun anyways. In general, I would have to agree with many others that MDR food quality and selection has gone down but not enough for me to leave X. We dined in the MDR most nights as well as once in Tuscan and twice in Qsine. We enjoyed the specialties the most. Many people have said that in Qsine you should go with at least 6 people but we found them very adaptable for a 2 top. We tried 5 dishes the first time and another 5 the next. It's easy, push the plate away when you've had enough! Lots of fun! The only negative there was that the servers and Maitre'd checked on us so often it was a little intrusive. We only really ate in the buffet for a light breakfast and it was always good. Excellent eggs benny! If we were on the ship for lunch we ate at the pool grill. Awesome burgers! Huge thanks to Ramesh our waiter in the casino bar. He was fantastic! Another star for us was Heston, our assistant waiter in the MDR. He should be a head waiter, everyone loved him. The Thalassotherapy pool was great and we enjoyed all of the shows we attended. We only had one truly bad experience on the cruise and that was Siraz, our sommelier. He was rude and spoke down to us. Read Less
Sail Date May 2016
This was our 8th cruise overall, 7th with Celebrity, all but one on Millennium class. It had been 4 years since our last cruise. We are a couple who is over 55 and under 60. We work hard and a cruise is a luxury expense for us. As you ... Read More
This was our 8th cruise overall, 7th with Celebrity, all but one on Millennium class. It had been 4 years since our last cruise. We are a couple who is over 55 and under 60. We work hard and a cruise is a luxury expense for us. As you can tell we have very little experience with a different line so a comparison is not possible. We have high expectations when paying for services but that being said we are easy to please and understand when small mistakes happen. We felt the price for this particular cruise was high but it worked into our schedules for work and we liked the idea of getting away for 9 nights. Embarkation at Pier 27 was smooth with no line. We are Elite members so had a special check-in. We looked at the regular check in line and each station was no more than 2-3 deep. We have never seen short lines like this. Because this ship stayed overnight in SF we walked by this area a few times and never saw a long line at any station. Our cruise was part of a 1-2-3 Go promotion that included pre-paid gratuities, classic beverage package, and a $300 onboard credit. Had it not been included on the promotion the beverage package would have been a whopping $55 per person per day! On past cruises our bar bill for the entire cruise for 2 has never exceeded $75. We used the package on this cruise for an after dinner cocktail each evening, bottled water, one glass of wine with dinner one night , and coffee beverages in the Coffee cafe. As we think back on this if we had to purchase these items separately we would most like have only purchased the bottled water, cocktails once or twice and coffee beverages once or twice. This makes the beverage package of no value to us in the future. The pre-paid gratuities are a plus and we used the on board credit for excursions that we would typically have purchased any way. We did enjoy the Coffee cafe. Beverages were excellent and area was clean and generally quiet. Staff was accommodating to our likes regarding drinks. We used this once to twice daily because it was included in our beverage package. There was a nature specialist on board. Not sure I have his name quite right but something like Mikos. His talks were informative, entertaining and easy for the standard person to understand. Do not mistake this as him not being highly knowledgeable. He was extremely intelligent but an excellent teacher and knew how to present complicated topics for general public without it being "dummied down" for those who had some knowledge of the topics. I would not want to miss any talks he would give if on board with him again. We attended the shows each night. The entertainment was enjoyable but not outstanding. On other cruises the Celebrity dancers and singers had a theme that seemed lacking this time. The guest entertainers included a comedian who was ok, a zxylo??? player who was good, a male vocalist who was very enjoyable and a female vocalist who sang 1940 hits that we had never heard before. Entertainment out and about on the ship was ok but not like in the past. Celebrity used to have small instrumental groups and acapella singers that we liked. Not this time. We found it difficult to sit and listen to the singers and usually moved on to a different area to relax. In general we found them a little loud and did not sing music to our liking. We love a balcony cabin and chose one on this cruise. We are questioning this choice and plan to try an inside room or ocean view on the next cruise. We spent most of our time out and about the ship and did not use the balcony for more than an hour or two the entire trip. Towels were thick and not worn, bath amenities included lotion, shower gel, shampoo, cotton balls and swabs, emery board, face soap, body soap, and shower cap. The room in general was up to date and not worn. Everything was in working order. Our cabin steward (Clyde) was awesome. Most of the time we did not see him but his work was evident in our room. When we did need something he seemed to magically appear. He always greeted us by name and with a huge smile! The size of the room was fine and exactly what we expected. The chairs on the balcony were different than we remembered and more comfortable. We have high expectations in the dining room due to past good experiences. Our waiter was efficient and accurate with our orders. He asked our entire table on more than one occasion if there was anything we wanted and if his service was what we expected. The food was good and we enjoyed what we ordered. There was one night when the menu featured Chef at sea that had no appeal to us when reading the items. Once the waiter explained the entrees we decided to follow what others ordered at the table and ordered the flank steak. This was an excellent choice. What I am trying to say here is make sure ask your waiter questions about the menu. We would have passed up a wonderful meal and had something from the menu that is featured everyday. Deserts were good, generally not over sweet and just the right size portions. When talking about portion size, I have read many comments about portions on Celebrity being small. We find the portion size to be consistent with european portions and to be just right. If you want more it is easy to order a double portion. We dined once in Qsine and found it to be enjoyable to do once. It was a whimsical experience but now that we have experienced it, will not do again unless we are trying to spend onboard credit. We also tried Bistro on 5 twice. There is $10 per person surcharge. Our evening table mates had been raving about this for lunch so we were excited to try it. The first time was at the compliments of the Captain and the Captain's club hostess for my husband's birthday. We received a gift card in our room and found this to be a nice touch. We ordered the Beef Stroganoff. The meal was ok. The waiter was not very helpful or attentive. We ordered and it was served. When it came time for dessert we had to ask if there were toppings. We knew about the toppings from our table mates. We left a bit underwhelmed. We tried it a second time at the urging of our tablemates and to use up onboard credit. The second time we ordered a hamburger and a Mediterranean crepe. We waited over an hour for our food. To his credit, the waiter kept checking in with us assuring our order would be coming soon. We were polite and understanding and did not complain at all. Soon the manager came over and told us our order had been lost and he would be comping our meal and offered us wine or drinks as well. After an additional 15 minutes our order came and we enjoyed it but did not find it worth the $10 surcharge if we had been paying for it. In general the Bistro did not seem to be able to handle a full area even with many waiters around. Must have been a problem in the kitchen. We booked 2 excursions through Celebrity. The first was a Muir Woods tour. The tour guide was 1/2 late due to traffic that she did not expect. We are from Colorado and knew that Bart was doing maintenance before we left on our cruise. We find it a bit hard to understand that a tour guide from San Francisco would be so uninformed as to not be able to anticipate and plan for this and arrive on time. The tour was ok and accomplished our goal of seeing the redwoods. The second tour was a dolphin seeing tour at Catalina Island. Unfortunately we did not see any dolphins but truly enjoyed being on the water in a small boat with 6 other people that felt safe and fun. We attended a few of the "cheesy" activities offered by the activities team. We found them humorous to watch. We also attended the 3 classes offered by the watercolor artist. I was impressed with the quality of the beginning kit supplied to use for the classes. This was enjoyable on the sea days to attend. In general we found the ship in good condition for the age of the ship. Disembarkation went well until we got to the pier. We liked being able to be in the Trellis restaurant while waiting for our color to be called and enjoyed this Elite Captains Club perk. When at the dock to pick up our suitcases there seemed to be quite a bit of confusion. We were getting different directions from several different workers. Each one did not seem to know what the other was directing us to do. Confusing but not unmanageable for us, but what about those who are older or less experienced with disembarking? Overall we loved our cruise and will most likely sail with Celebrity again. The perks offered with our Elite Captains Club status are a part of future cruising decisions. I believe this is true of most who seem loyal to the brand. If perks are good you will continue to have us as customers. If they are not or are reduced, we will try other brands. Read Less
Sail Date September 2015
Background Information: We are a retired couple from the San Francisco bay area -- mid-fifties & early sixties -- that cruise extensively on most major lines. This was our 46th cruise overall, our 14th on Celebrity and our 3rd ... Read More
Background Information: We are a retired couple from the San Francisco bay area -- mid-fifties & early sixties -- that cruise extensively on most major lines. This was our 46th cruise overall, our 14th on Celebrity and our 3rd time on the Infinity. Our first time on the Infinity was not to be outdone until our second time on this ship, which we also felt could not be matched and then....this cruise, which exceeded all expectations and was our favorite of all times. Boarding Process: We were given a ride directly to the pier by our neighbor, which was a treat as we planned on taking the BART train and walking to the pier (about 1 mile from the Embarcadero station). We packed in carry on luggage only to make that transfer to the ship a bit easier. We arrived at Pier 27 around 11:15 and went through security and then off to check in. We were booked in a concierge cabin and are elite on Celebrity so pretty much walked right up to the check in, although the lines were short everywhere. The check in clerk was having a lot of trouble getting it to accept our passport numbers with our credit card. I finally motioned a supervisor to come over to help as it was taking a long time and still without any success. The supervisor got it done pronto and we were guided right over to the line for boarding. Along the deck on which we boarded, there were tables set up for booking any dining or beverage packages for the cruise. We took care of our dining needs and were on our way to be greeted with our glass of champagne. Our staterooms were not yet ready so we took a seat up by the martini bar to relax and enjoy our champagne. Since we still had our carry on luggage, I went down to guest relations and was able to change my stateroom to a wonderful aft cabin which had been placed on hold the previous evening. What a fabulous way to begin our most wonderful trip. I kept this little surprise from my spouse until we received notification that our staterooms were ready. In the meanwhile, we went up to deck 10 and found a nice day bed to enjoy the sunshine and fabulous O and O duo. We also ordered a bucket of ice cold beer from Darron from the mast grill. Since I couldn't spring out our new stateroom key card in front of my spouse, I went up to order the beers and Darron promised to keep my secret and deliver them to us. So nice of him to help me with my surprise. Stateroom Information: We heard the announcement for our stateroom and made it down to deck 8. For once, my spouse surprisingly knew our stateroom number so had to do a little maneuvering to get him to the starboard side. When I pulled out the new keys, he knew immediately that I made a major score! The cabin door, which has a doorbell, opens into a long hallway, the end of which has another unlocked door into the stateroom. The stateroom had 3 full closets, one of which housed a small safe, a couple of shelves and 6 drawers. I needed no extra hangers for the first time ever. Across from the closets was the bathroom -- which I believe is standard for that ship. The shower may have been a bit larger but everything else seemed to be what we found on other cabins on this ship. The bathroom was surface clean but could have used some retiling or re-grouting at the least. There were hooks on the bathroom door for the provided bathrobes. There did not seem to be any wall hooks available in this room other than those in the bathroom. The showerhead was a hose fastened to a long pole and water pressure was decent but there were constant temperature fluctuations throughout each and every shower we took. It really wasn't too bothersome, though and I am sure all staterooms were effected much the same. From the wall with the closets, there was a long desk extending the length of the bedroom area, with a small flat screen tv and a small refrigerator / mini bar, which our room steward emptied for us to store beverages. Along this long desk were many areas of shelving and an inlet for a desk chair. The mirror also extended the length of the long desk but there was no full length mirror in the room. This was a non-issue. The bed was extremely comfortable with nice linens and 4 pillows. I requested a feather pillow and our room steward found one for me along with an extra blanket. Each side of the bed has a 2 drawer dresser as well as a table lamp. On the far side of the bed was a frosted windowed wall / door that led into the living area (extra sleeping area) which contained two full sized pull out sofas and a coffee table. There were also 6 more drawers, table lamp and tv in this area, which could be cordoned off from the bedroom area by the middle sliding door. Opposite this side of the room was the sliding door out onto the huge balcony which housed a dining table with 4 chairs and a smaller table with two cushioned loungers. Most of the balcony was half covered and enclosed with steel walls but the outside section had some railing which left nice ocean breezes onto the balcony. We lived out on our balcony -- only going to the indoor pool area once during the cruise. We had many of our meals out there and got some amazing sunset pictures. This was by far the best stateroom we've ever had in our 46 cruises. It made our cruise very special indeed. Our room stewards did a pretty good job with a couple of misses but all in all, most of our major needs were met. We aren't super demanding after our boarding requests (extra pillows and blanket, extra box of tissue, emptying of the mini bar, wine glasses) but did have dirty dishes in our room almost daily and we rearranged the balcony furniture a lot to dodge the direct sun. Ship information: I had seen many comments about the state of disrepair on this ship and I just didn't see it except in the indoor pool. They should note that resurfacing here would spruce things up immensely. The Constellation Lounge, MDR, the Theater and Q-Sine were all in great shape as was the Rendezvous Lounge. SS United states was lovely although you can see a bit of disrepair of the shutters which, in theory, add quite a sophisticated look to the room. For us, this was also a non-issue. The carpeting in some areas does need to be replaced (especially on the stairs) but overall, the Infinity is in good shape for her age. We did not see any stained or ripped upholstery on the furniture. All elevators seemed to be in working condition. Activities and Entertainment: The cruise director, Patti Honoki, is incredible at arranging everything and brings a spark to everything onboard. We've sailed with her before and are amazed at her energy level. She is a great talent and set up everything without flaw on this cruise. We enjoyed the bands onboard (O and O were fantastic) as well as the dancers. They all seemed to go out of their way to be friendly and chat with the staff whether they were performing or out to get a bite to eat. The Reigning show was so much fun as well. The production staff made sure everyone that wanted to be involved were welcomed. Milos was also incredible. Although we didn't make it to any of his presentations, we could watch them on tv after the fact and always enjoyed them. We spent much of our sailing time in the casino. Dimi, the casino host, as well as Gianna and Christina, who worked in the cashier cage, were all just outstanding. Always a smile and a friendly greeting for us! They made losing money not quite such a bad thing. The machines in the casinos were paying off for some and a very little bit for us on the last day. Many machines did have buttons that stick, though, so those need a bit of work. I loved the raffles and tournaments they organized in the casino, even though we didn't win. I must also note that I truly appreciate the mlife relationship with Celebrity as we did receive some freebies through that. We didn't see all of the entertainers as we always seemed to be enjoying the elite captains lounge or dinner during the shows. We did see the comedian, who was just ok and the newlywed game, which was fall down on the floor funny. I do miss the hypnotists onboard as of late. Not sure why these no longer seem to be arranged. The captain's club events are outstanding. A huge shout out to the entire guest relations staff, with the Captain's Circle Host, Alexandra, being the best we've ever met with that position. She was incredible in making each and everyone feel quite special. She sure enriched our cruise experience many times over. We were invited to sail away at the helipad -- which was a most memorable experience. We also were invited to dine at the Captain's table (first time ever) and when we explained that we hadn't packed formal attire due to our transportation issues, Alexandra sent a perfectly fitting jacket to our stateroom so we could attend. Unbelievable and that topped it off to make it a number one cruise. Dinner with Captain Theo and Environmental Officer Maria was just beyond incredible. Our table mates were so nice -- they could tell we were newbies to this experience. Staff and Crew: A very special thanks to Rodrigo, Elena and Marija from the guest relations staff was earned. What an incredibly wonderful and cohesive group to ensure we had the most impressive cruise experience. Besides the casino staff, the guest relations staff, the cruise director and the Captain's Club Hostess as mentioned above, others that made our cruise extra special were: Andrew and Trevor from the oceanview café Imade, Aneka and Wilfredo in the elite lounge Tari and Marta in the morning coffee house Mario, Marko, Milan, Milos, Oleg and Savo in the SS United States and QSine Marija at the main dining room I know there are others whose names escape me -- but feel like everyone worked so well together to make everything extra special for their passengers. Dining: We dined in the MDR 5 times, including the one captain's table dinner and 2 breakfasts. All dinners there were great with fabulous service, with extra special food, wine and service at the captains table. One breakfast was also great in both service and food while the 2nd one was on disembarkation day. That meal was a fail but to be expected as it was chaotic at best and certainly not representative of the entire cruise prior to that. We ate one meal at Q-Sine and the service was phenomenal as were a couple of the dishes we ordered. The Chinese food was way too salty but the lava crab was a huge winner. We had two dinners at the SS United States and both had a superior menu and outstanding service. We also enjoyed the buffet at the coffee house in the morning and never got a meal didn't just love at the oceanview cafe, mast grill or aqua spa cafe. On a cruise, we like to eat light and only when we are hungry. The buffet lends itself to this very well. They would sauté up some veggies for me at the Stir Fry or Pasta stations and I wouldn't have to add the heavy pastas to it. I also tried to stay away from that awesome bread that they bake onboard as well as those world's best fries. Between that and taking the stairs instead of the elevator, I think we warded off any extra pounds that could have easily been added. Port and shore excursions: This itinerary was unusually hot and humid for the coast of California. We absolutely love sailing out of and returning to our home port of San Francisco. We are so disappointed that Celebrity does not have any future sailings out of this port after this week. :( San Francisco did not have its typical weather -- it was sunny and warm, even when we sailed under the Golden Gate bridge on 9/5, it was windy but warm. What a delightful experience. We were going to hike up to the top of Coit Tower but toured the Hyde Street Pier on our own and it was quite interesting. We were tired from all the heat and walking by the time back onboard so didn't head back out again. By the time we got to Monterey, it was getting hot but the warmest weather was yet to come. We booked a walking tour ahead of time through a discounter. We walked into town on that beautiful walking trail that Monterey put in and met by Cannery row in town. The tour was ok, we had a hard time hearing the guide due to the larger number of people included. Much of the tour had us stopping in the hot sun so we left the tour a bit early and caught the free shuttle back to the ship. Since it was a holiday weekend, the town of Monterey just exploded in numbers so the shuttle was standing room only by the time they made a pick up at the Aquarium. Ensenada was our next port of call. We only went into the little shops at the pier, the ones by the Carnival ship being a little better than where we docked. I was able to find just the right little piece of silver jewelry that I was looking for at a vendor that I have purchased from previously. We also purchased some bottled water for our stateroom as we didn't have the beverage package. We've visited Ensenada many times in the past so had no desire to go any further into town. There was a most horrible odor at this port which we had never experienced before. Otherwise, the grounds were manicured quite nicely...just don't know about that smell. Their was a brief downpour we noticed on our balcony shortly after sail away, complete with thunder, lightening and a rainbow. I got some fabulous pictures of the rainbow. Our next stop was San Diego where we planned to go to the zoo. One step outside told us that would not happen. Not only was it unusually humid, the temperature was over 100 degrees. We caught the free shuttle down to Seaport Village but made only about 30 minutes before we stopped in a nice bayside restaurant for an ice cold beer. There was at least one convention taking place nearby so the shops were empty but the restaurants down there were packed to the gills. We walked back to the ship from there so enjoy some of our stateroom air conditioning and a shower. At sail away, we enjoyed the most gorgeous sunset from our balcony. It cooled down a little bit by sundown -- so was doable to sit out there with the nice but warm breeze. The next day we were anchored out near Catalina Island but decided to stay onboard by the indoor pool as it was again very hot and humid. We have visited Catalina Island many times before and were going to go play miniature golf only. We figured we would save our tolerance for the heat in our next port. This is the one and only day we went to the indoor pool -- it was amazing. We had some of the best views of Catalina from our little spot by the pool and enjoyed our day immensely. Our final port was Santa Barbara, again, a hot and humid day. We booked the 11 AM trolley tour from the ship. The trolley seats were so uncomfortable and they jammed an additional couple onboard which made it really tight. There was a metal bar poking me in the back the entire tour...plus, no air conditioning. The tour guide extended the tour by an additional hour thinking he was doing us a favor when I believe that everybody just wanted to go back to the ship. The highlight of the tour for us was Mission Santa Barbara, which allowed us to get off the trolley for a short while. The heat and crowded conditions on the tour most inevitably effected our enjoyment (lack of it) on this tour. We actually learned of places we would like to visit in deeper depth next time we visit that lovely city. Ah....finally a gorgeous sea day which was taken up by packing and some time at the casino. We visited some newly made friends up in the elite lounge to say our good byes and then our final fabulous dinner at the SS United States to celebrate our anniversary. Disembarkation: We were sent a questionnaire in our stateroom with check off disembarkation times listed. We requested to disembark at 9 AM and we were walking down the ramp into the terminal at exactly 9 AM. Since we went through customs as we arrived in San Diego (the immigrations officer was a grump -- noticeably not a Celebrity employee), we grabbed our luggage that we checked in the night before and were outside waiting for our ride to BART by 9:05. Score!! We did take the train back home which was a breeze. Plus, the weather was more typical for our beautiful city and today it is just a perfect 67 degrees and I am loving it!! Summary: Aside from the heat, this was the most amazing cruise where we met some of the most amazing fellow passengers. Most of all though, the staff and crew made this cruise so very special for us. I would go again on the Infinity in a heartbeat although I don't think this cruise can be outdone. Five plus stars awarded!! We just wish Celebrity would reconsider dropping SF as one of their embarkation ports. Read Less
Sail Date September 2015
Cruise review Celebrity Infinity Sept. 4 to 13, 2015 Let me begin by saying this cruise in many ways met or exceeded our expectations, and was a very nice vacation. We appreciated our more experienced Cruise Critic friends who gave us ... Read More
Cruise review Celebrity Infinity Sept. 4 to 13, 2015 Let me begin by saying this cruise in many ways met or exceeded our expectations, and was a very nice vacation. We appreciated our more experienced Cruise Critic friends who gave us so many valuable tips before we even began. We have cruised on Crystal, Disney, Princess, and NCL as well as Celebrity, but it has been several years. We felt that it was a privilege to be able to go, and we were happy to be able to make the trip to celebrate our 40th wedding anniversary. Embarkation was a breeze. Directed into San Francisco’s spacious new Pier 27, we walked right up to a Celebrity representative, presented our documents and passports and obtained our Sea Pass cards. Celebrity Infinity’s décor was classy and calming. The itinerary was delightful, the seas were calm, and the captain and crew were very efficient and approachable to guests. The food was delicious and beautifully presented. The entertainment was impressive and occasionally surprising. Everywhere surfaces were being constantly cleaned. We did not have to wait for anything; not for a table for dinner, or tenders to shore. There were always plenty of lounges by the pool area with fresh towels. We always had our choice of seats in the theatre for shows, even just before curtain. Our Cruise Director, Patti, was helpful and informative. She was at her best when she performed, as she has a lovely singing voice. Wait staff were polite and professional. The seamen manning the shore tenders knew their business and gave a steady and strong grasp of our elbows getting in and out of the boats. The shore crews greeted us going and coming back with ice water, cold punch, and icy cooling towels. This was especially appreciated because of the very warm weather. It was hotter than expected in every port! Our cabin was Concierge Class 2, a balcony on the starboard side, 8088. It was quiet, having staterooms above and below us, though as we were midship, we did hear some early morning sounds as they opened the hatches and prepared the tenders for launching. This was OK with us; it was interesting to watch the process from our balcony. We liked being close to the ship’s library on deck eight, with cozy chairs for reading. We could not have had better or more attentive stewards than Raphael and his assistant Antonio. The cabin was small, and we had to walk single file around the end of the bed, but the bed was spacious and comfortable. I liked the soft leaf designed night light in the bathroom, the open shelves for our things, and the roomy shower with grab bars. There were built in hooks on the inside of the bathroom door and a set on the cabin wall. There were plenty of wooden hangers in the closet. Raphael surprised us one night with two swan towel animals kissing and red rose petals scattered on our bed! Lovely! Now I would like to give readers, (including Celebrity Corporate), a heads up about things that were upsetting and need to be improved. The first disappointment came moments after we stepped onboard at the shore excursion desk. We had a fixed amount of onboard credit and had budgeted it carefully for excursions, specialty dining, and photography, obtaining the prices from Celebrity’s website. Our Sausalito & Muir Woods tour we expected to pay $69.75 each for, was now $89.75 each. The Avalon Scenic & Botanical Garden price listed on their website was $39.75 each; onboard it became $49.75 each. We went to the concierge desk the following day and asked about the discrepancy. We were told that it was a common complaint and that nothing could be done. Perhaps assertiveness or asking again for clarity of policy for my upcoming online review made an impression, but we were extended the difference of $60.00 in OBC as a, “courtesy.” Another problem that we encountered right away was water. We had the Classic Beverage Package, and were assured many times by Celebrity and our travel agent that it included all water, soft drinks and some alcoholic drinks onboard. We don’t drink, so we already knew that we were not going to cost the ship much with our consumption. We had the stewards clean out the mini bar right away, leaving some ginger ale and bottled water. We asked them to just fill it with liters of water. Imagine how surprised we were when they started leaving checks for each bottle of Evian, $5.50 per bottle, .98 cents gratuity, 48 cents tax, total $6.97 for each bottle! When we objected they sheepishly explained that we would have to get and sign for our water at one of the bars, (liter bottles of Crystal Geyser were covered by the beverage package, Evian delivered to our room was not), and bring it down to our cabin ourselves! Really? This policy is just silly and annoying. It put us on our guard and made us feel that instead of relaxing we had to be checking our bill constantly. We had to request, leave sticky notes, and we tipped extra, to get ice in our bucket every day. So, here is a suggestion: Make money on the casino, art auctions, shops, classes, and spa treatments. Treat your guests graciously and put carafes of ice water in our cabins daily. The most disturbing ongoing problem came with the photography department. I had waited on hold forever pre cruise to get the word from a Celebrity representative what it would cost for the whole photography package: all prints taken, a CD, a written copyright release, and the souvenir DVD of the voyage. We were told it would be $255.00 for everything, and we planned for that, getting our picture taken as often as we could. When we approached the photo people, they claimed that we could definitely NOT get any of the prints, and a CD for that price, and they refused to give us a paper copy release, saying it was unnecessary. They took some wonderful pictures of us; they are good photographers, but we were required to search every night for our pictures in the gallery, and hand them over to them for our “packet.” We got none of these prints. We paid $234.99 for one CD of our pictures and the DVD. All of our prints were left behind and destroyed. I was very sad. So, my advice would be to get an e-mail from Celebrity stating what the cost will be for your photo package before you go. Then you will have it in writing. By the way, they relied heavily on previous footage for the souvenir DVD. Muir woods was shot at least a year before the drought by the look of the water in the creek. Avalon footage was charming, until the ship was shown anchored in the bay, “Celebrity Century.” Oops! The footage of San Francisco could have been our voyage, but they spelled Wharf, “Warf.” C’Mon, guys!! Footage shot of the Sizzle deck party was not included; why not? Was it too much trouble to edit it? Entertainment was very good. We especially enjoyed David Meyer on his xylo-synthesizer. Amazing energetic performance! We bought his CD. Ukrainian aerialists Tibi and Vika were jaw-dropping artists and athletes. Comedian Dean Gaines made us laugh with his jokes and presidential impressions. We attended his G-rated show. Colleen Williamson was engaging, as she was as good an actress as she was a singer. The Infinity orchestra was outstanding. The ship’s Production Cast singers and dancers were better than we have seen on other cruise lines. We just wished the choreographers in Florida who design the shows would have given them better material to express their talents. More storyline and less flashing their fannies in skimpy costumes would be welcome. They were fine young people and taught dance classes very well. Our shore excursions were OK, but Muir Woods was very crowded because of the Labor Day weekend, and people didn’t seem to know how to be quiet and reverent among the trees. In Sausalito we were just dropped off on the main street for 35 minutes and pointed towards the local ice cream place. Our Avalon Scenic and Botanical Garden on Catalina was an open air double tram with a good guide who drove us up the narrow roads to see the views. It was very hot! Without our cooling towels we never would have made it. The Botanical Garden was very disappointing, as the plants and shrubs were all encaged to keep protected wildlife out, and they were dying from lack of rainfall. We faced a long uphill climb on a dirt road to see Wrigley’s Mausoleum and decided to wait in the shade instead. The tour did not include the historic Casino Ballroom, and we thought that it did. Unfortunately it was too hot to walk there on our own in the afternoon, so we returned earlier than we planned to the ship, (and its air conditioning!) In Monterey we went to church and lunched with friends, in Santa Barbara we took the city electric bus up State Street and enjoyed the view of the city and the bay from the courthouse. Santa Barbara had loads of helpful guides to meet us onshore. It was September 11th and the Young Republicans from UC Santa Barbara made a display of American flags stuck in the beach for every life lost in the attacks. It was very colorful and moving. San Diego was Sea World on our own. Military folks, (active duty and retired), can enjoy four complimentary tickets. We got off the ship in Ensenada only to go to the dock market and buy Mexican vanilla. My husband bought me a pair of lovely silver and opal earrings. Food and Specialty restaurants: The Ocean View Café Deck 10 was a daily lavish buffet with something for every taste. Breakfast had four omelet stations, again reducing the wait time. I was particularly impressed with the salad bar, the four carving stations, (two on each side), the fresh breads, and the pasta station. Usually four or five choices of pasta were offered which were then heated while your sauce of choice was stir fried in a skillet with olive oil, artichoke hearts, garlic, or a wide variety of other meats and vegetables, then sautéed together and finished off with freshly grated parmesan cheese. Yum! The tables were kept bused and clean. The bar servers were always on hand to ask if you wanted something from the bar. The pizza was just OK, but the buttered garlic bread there was a daily temptation. The ice cream and sorbet bar was available from noon to 10:30 pm, and the sugar free flavors were good, too. There were juices, coffees, teas, and herbal teas to drink. They had all other non sugar sweeteners, but not stevia, so if you use it, bring your own. The only fault I found was the self serve glasses were only 4 ounces, so you had to keep getting up to refill them. Again, the water issue. There are signs on the machines asking you to not refill water bottles there. We got the dining package offered as soon as we boarded; 1 dinner in SS United States, 1 dinner in Qsine, and 1 meal in Bistro on Five, the crepe restaurant, for $85.00 per person. We dined the first night at SS United States, and had the Chateaubriand for two which was melt in your mouth beef! Service was excellent, extra tipping expected. At Qsine we wished the server would have warned us about the big portions. We had to scale back on what we originally ordered because we were stuffed. The food was delicious, particularly the Mediterranean kebobs and the meatballs. We had crepes on the last day for lunch at Bistro on Five. The flank steak and the chicken were both very good. The flaw here was the milkshakes. They are delicious, but the server has to run down the hall to the Café al Bacio Geleteria to get the ice cream, so they are often a long wait. We liked the Apple Store onboard and the classes were very popular. We learned a couple of new things. The Canyon Ranch Spa was overpriced of course, but Kusuma from Thailand gave an absolutely superior massage! Because we don’t drink alcohol we were offered to try the only alcohol free “wine” onboard, the red and white “Fre” brand. Now, granted we know little to nothing about wine tasting, but it was awful! Cellar Masters sommelier wouldn’t even talk to us about alcohol free juice, and dismissed us in a snobby manner. May I suggest that Celebrity can do better for its teetotaler guests by offering choices such as Gwurztraminer white and red grape juices bottled by Navarro Vineyards in Northern California. We discovered these at Club 33 at Disneyland and they are light, crisp, and delicious! Probably the Friends of Bill W. would appreciate it too. In summary, we felt that our TA offered us a good deal; the cabin we wanted, and the 1, 2, 3 Go promotion of: gratuities paid, classic beverage package, and $300 Celebrity OBC, in addition to the OBC they offered. We will probably go that route again. The unforgettable and thrilling moments of the cruise were kissing as our ship sailed under the Golden Gate, watching the sun rise at our tender ports, and meeting new friends from the UK. Read Less
Sail Date September 2015
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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