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1 Celebrity Infinity Cruise Reviews for Romantic Cruises to Antarctica

We were expecting to visit the Antarctica and to see the wildlife in Puerto Madryn and in Port Stanley on this cruise. Though we visited (cruised by but not actually stop at) Paradise bay and Elephant island in Antartica, we were ... Read More
We were expecting to visit the Antarctica and to see the wildlife in Puerto Madryn and in Port Stanley on this cruise. Though we visited (cruised by but not actually stop at) Paradise bay and Elephant island in Antartica, we were completely shut out of experiencing visit with wildlife such as the Penguins due to technical issues with the ship's propulsion system, speed reduction, poor planning and poor weather. The management of the Cruise ship certainly had enough advance information, based on past experience, on the expected weather on probability of making anticipated ports of call at Puerto Madryn and Port Stanley. With advance information on the Ship's propulsion system they decided to travel slow and cancelled Puerto Madryn. They could have kept alive the option to visit Puerto Madryn, in the event Port Stanley had to be cancelled due to severe weather. While we do not fault them for not accepting the weather risk at Falkland Islands, we do fault them for poor trip planning having cancelled Puerto Madryn at the outset to compensate for the slow speed of travel due to propulsion problem. This made for a long 10 day sea voyage ( out of total 14 days) from Ushuaia to Montevideo resulting in monotonous boring Cruise experience. Since we only had very few options available to see Antarctica & Penguins, we felt victimized by Celebrity Cruises ruining our once in a lifetime vacation. Dining and entertainment activities were average to better than average. There was too much selling activities T shirts, jewelry, watches, paintings, future cruises, photography, etc. Staff was very good in most food and drink areas, except at customer service where staff was not helpful. Very defensive not attempting to address customer complaints or concerns. Read Less
Sail Date January 2018
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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