Panama Canal & Central America Celebrity Infinity Panama Canal & Central America Cruise Reviews

4.0 / 5.0
1,666 reviews
Balcony
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Balcony
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Bathroom in RS 6133
Photo Credit: talljules1
Bedroom in RS
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1-10 of 41 Panama Canal & Central America Celebrity Infinity Panama Canal & Central America Cruise Reviews


Dissatisfied customer

Review for a Panama Canal & Central America Cruise on Celebrity Infinity

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years5
2-5 Cruises • Age 70s

We were looking forward to a 40th anniversary celebration. Unfortunately the condition of this ship took much of the pleasure from our trip away. From the state room, which had a toilet that frequently didn’t work, with a speaker that also failed to work and balcony railinging with paint sloppily applied. The shower hot water was occasionally not available. About a third of the gym equipment was ...
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Sail Date: September 2018

Cabin Type: Concierge Class 1


Disaster from the start

Review for a Panama Canal & Central America Cruise on Celebrity Infinity

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Silverfox 99
6-10 Cruises • Age 60s

The itinerary was, on the face of it very appealing. But apart from Costa Rica and the two stops in Mexico the rest were a waste of time. The only saving grace being the Panama Canal experience. The ship itself was a complete disaster, delays boarding, luggage held until late at night, stateroom filthy and not prepared. This ship should never have sailed after significant problems on the previous ...
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Sail Date: May 2018

Cabin Type: Concierge Class 1


First & Last Time on Celebrity

Review for a Panama Canal & Central America Cruise on Celebrity Infinity

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Lorijoh
10+ Cruises • Age 70s

We usually cruise with RCCL, but they weren't going through the Panama Canal when we booked this. For the most part, the employees were very good...in some places, they were excellent, especially on Deck 5 at Cafe al Bacio. We had friends cruising with us, who unfortunately had to leave for medical reasons halfway through the cruise. We were told by 'Guest Services' that we HAD to pack up their ...
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Sail Date: May 2018

Cabin Type: Deluxe Ocean View with Balcony 2B


Very disappointing

Review for a Panama Canal & Central America Cruise on Celebrity Infinity

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Karengeech
6-10 Cruises • Age 60s

We chose this ship because it was cruising through the Panama Canal. First of all our time to embark was delayed by 2 hours. When we arrived at the port we sat in a large warehouse for over another 2 hours. The celebrity staff were not informing us of why everything was delayed and people were very upset. When we got on the ship our bathrooms were not working for the first night. Our bedroom ...
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Sail Date: April 2018

Cabin Type: Deluxe Ocean View with Balcony 2B


Probably our last cruise because of this disaster

Review for a Panama Canal & Central America Cruise on Celebrity Infinity

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nickclaire
10+ Cruises • Age 70s

We boarded in San Diego after arriving a day early and staying at the Hotel across the street. The ship didn't arrive until noon as we watched people with baggage arriving at the the cruise terminal from 9 am on. Thanks to the Hotel they let us stay in the room until 1 pm. We took a hotel bus over to the cruise terminal and proceeded to enter the stuffed terminal and continued to walk through ...
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Sail Date: April 2018

Cabin Type: Ocean View 4


Want to lose weight

Review for a Panama Canal & Central America Cruise on Celebrity Infinity

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czichello
10+ Cruises • Age 70s

Embarkation from San Diego was very disorganized. Very pretty ship and entertainment was great. Staff not very welcoming. Food poor. In the cafe hot food was generally cool to cold. They ran out of ice tea at one lunch. No ketchup at breakfast. No ice cream sauces one day. Best to order made to order if you want hot food. Need to look for eating utensils and search for ...
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Sail Date: April 2018

Cabin Type: Inside Stateroom 9


Boat should be retired

Review for a Panama Canal & Central America Cruise on Celebrity Infinity

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792250
10+ Cruises • Age 70s

Ship and entertainment, as well as on-board activities were very poor, and well below industry standards. Ship has been allowed to decay. Entertainment was good 5 nights of 15. Food was marginal. Celebrity upsells continuously - I'd estimate 15 -20% of cruise time/activity went to selling. the following additional comments are just to satisfy CC minimum limit. Celebrity did a ...
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Sail Date: October 2017

Cabin Type: Ocean View 6


A poorly maintained understaffed ship

Review for a Panama Canal & Central America Cruise on Celebrity Infinity

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HP45
10+ Cruises • Age 90s

Most of critique is placed under cabin. We liked some features of this ship, but in general did not like it and will not return. The least of it was the heavily accented personnel with limited English who manned the telephones in CUSTOMER SERVICE!! The sea days were good but we have grown to expect more than one lecturer and some stimulating topics. We greatly enjoyed learning about emeralds ...
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Sail Date: April 2017

Cabin Type: Concierge Class 3


Inconsistent food and service

Review for a Panama Canal & Central America Cruise on Celebrity Infinity

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cactus petal
10+ Cruises • Age 80s

Good price for an itinerary we always wanted to take. First the positives. 1. Room steward was outstanding. Room was always ready and he was very friendly. 2. High marks to the activities staff. Full of energy and very personable. 3. The entertainment in the theater was top rate. The singers and dancers were as good as we have seen on any cruise. Now the downside. 1. The ...
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Sail Date: April 2017

Cabin Type: Ocean View 6


So much was good - but

Review for a Panama Canal & Central America Cruise on Celebrity Infinity

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just judi
10+ Cruises • Age 70s

Lots of good things, but we had a problem with a smoke smell in our stateroom about 5 days in a row - and it wasn't just our stateroom. It was blamed on the air conditioning. Very scary to wake up to a smoke smell . . . and headaches every morning. A spray was used to get the smell out of the room - that was almost worse. That chemical smell stayed in the stateroom and that was what we were ...
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Sail Date: April 2017

Cabin Type: Concierge Class 2


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