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26 Celebrity Infinity Group and Theme Cruise Reviews

We went on this Celebrity Infinity cruise with several friends from our church who were all very interested in seeing the Holy Land. As I'd previously had a marvelous experience with Celebrity to Bermuda in 1995--indeed, of nine or so ... Read More
We went on this Celebrity Infinity cruise with several friends from our church who were all very interested in seeing the Holy Land. As I'd previously had a marvelous experience with Celebrity to Bermuda in 1995--indeed, of nine or so cruises I had taken, they were my favorite (prior to Royal Caribbean's acquisition of the company in 1997). So, it was quite a surprise to get to the ship terminal in Rome and discover that the culture had changed. Perhaps Royal Caribbean's culture had overtaken Celebrity's--I cannot be sure, as I've also taken Royal Caribbean, and didn't remember the awful hard-sell when I sailed that line. However, as soon as we hit the ship terminal (around 10:45 am, and a good point in Celebrity's favor is that we were one of the first to board in a smoothly-organized fashion), there were employees coming up to us and selling drinks packages, themed restaurants, etc. Multiple people, multiple times. This surprised me. It did not stop there, either. The moment we headed to the Oceanview Cafe to rest prior to our stateroom availability, there they were--easily 20 pitches from 20 different bar staff to sign up for drinks packages. So, a sour start. The funny thing was that I already had a drinks package, but, once they heard that, they started to pester the friends with us that didn't. When declined, they left pretty quickly, only for the next person pitching the package to come by minutes later. The other side of the coin is that it's likely the staff are pressed to push these things--drinks, specialty dinners, shore excursions, etc. Because, outside of this annoyance, they are fabulous people. We were satisfied with the service, and everyone was really pleasant, even when you were telling them "no". The selling died down as the cruise progressed, and we were able to relax a little more. The condition of the ship really didn't bother me--I certainly understand the impression that the furnishings were tired (indeed, they did not appear new), but, everything did appear clean around the ship. In our stateroom, the only things that I really didn't want to sit on or use were the upholstered couch, the runner across the tip of the bed, and the decorative pillows. Old upholstery is not synonymous with clean upholstery, though I saw nothing particularly gross on it. I'd have appreciated a spare sheet to drape over the couch. The veranda was nice--we spent several hours on our balcony each day that we didn't have activities scheduled in port. Worth it, for us. One thing to note--if you are subject to "earworms", note that there is one track of Euro-Pop that continuously plays in the interior hallways, cafe, channel 31 on the TV, and upper level cabana-type deck outside. So, you'll be able to say, "Oh, yes, that's 'Another Day is Over, and All I Ask Is to Share the Next One with You, and it is followed two songs later by the one with a lot of whistling'". Perhaps I'm overly sensitized to this, as there was one Holland America cruise I took several years back where only one song played over and over--Kenny Loggins' "This Is It". That one really stayed with me. Showers were nice and hot--remember that you have to push a 38 degrees Celsius button and twist the knob beyond it to get the water to run above lukewarm. Wish I had known that before day 5! I was generally quite satisfied with the food. The savory items, that is. Desserts were definitely not a strong point for any of the dining rooms, specialty restaurants, cafe, and in the buffet, but, I always liked the creme brulee (which I usually had, when in the main Trellis dining room). Specialty restaurants were generally good--they should be, since you are paying $40-$50 per head to dine there. My favorite was Tuscan Grille--we actually ate there three nights, and weren't disappointed at any. The Creamy Burrata/tomato salad with croutons with balsamic was to die for, as were the Italian meatballs, and Lobster pasta. If you go, ask for Volkano. He's the best, will treat you like family, and load you with great selections. Qsine was fun, and my husband's favorite, kind of a novel "video on the plate" concept. Didn't try the sushi restaurant, but, note that it's per piece-charged, and not a single cover price. Back to the selling--also noted in the Canyon Ranch spa setup. Now, If I am going to pay over $300 (more like $392 when you add in tip) for their over-the-top "invigorating ritual" composed of multi-step masks, wraps, and massage, I feel like I really shouldn't be plugged to buy expensive spa products--that adds nothing to the sense of relaxation. Couched in terms of my physical needs, such as "your heels are very dry--we've got something for that", and "for that cellulite at the back of your legs, we've got something for that" to justify the hard sell. Really? When I refused the products (no luggage space, the truth), the sale points morphed into "well, we can send them by mail". Deferred again, then it became,"Well, I see you have another treatment scheduled on 9/27, we'll discuss this again." Needless to say, I canceled all subsequent appointments. Another thought--the spa is not set up well for multi-step treatments. The room was cold, open, and bright, and though she (masseuse) did place a sleep mask over my face when I was supine, when prone, I was looking at a bright linoleum floor. Further, the process necessitated getting up twice for showering off various products. Not too relaxing. Further, the exercise room was right next to the massage room, making for a noisy, thumping backbeat over the calm spa music. Entertainment was enjoyable. I'm generally not big on Broadway or magicians, but did go to a few of the musical entertainers (a violinist, a trumpeter, and some celebrity review acts). Of note was that the ship crowd was much older (many more like my parents' age, in the 80s), so, if you are looking for nightlife, you may want to think twice. At least in September. I think I saw fewer than 5 kids the whole cruise, all of them pretty young. Ports and Shore Excursions--enjoyed these, Malta, Catania through the ship. Our Sorrento tour got canceled due to lack of interest. The Israel, Crete, and Rome tours were through an independent cruise tour venue. Didn't do many enrichment activities through the ship. One $15 photography class for iPhones, which pretty much taught me that I need to learn a lot more, and I still can't delete more than one photo at a time...hence below for "enrichment activities" I just put "average", since there's no "n/a" option. Likewise for fitness. Disembarkation was smooth. So, to summarize--wonderful staff, but, the high-pressure sales tactics we experienced ensured that I will not go back on Celebrity. Read Less
Sail Date September 2019
Poor: 1.) Our room and the total ship, for that matter, is very "tired". We actually traveled on the Infinity in 2004 and don't believe any updates have been made since then (dramatization on my part). The crew we talked ... Read More
Poor: 1.) Our room and the total ship, for that matter, is very "tired". We actually traveled on the Infinity in 2004 and don't believe any updates have been made since then (dramatization on my part). The crew we talked to stated a retro is due in October, but that didn't help us for now. Every passenger we spoke to about the ship stated the same thing, ship needs help. 2.) No Captain's Club for check in on pier. 3.) No Aqua Class check in. 4.) Captain's Club desk onboard only open a couple of hours each day 5.) The onboard stage entertainment was poor. The only opportunity possible for a mix was when a comedian was scheduled and then canceled the day before. The substitution was for the same singer we had the previous evening and, although talented, began getting a bit redundant. The idea of "mixing it up" came with cycling in the Celebrity Entertainers. The small combos performing at the bars, were good, on the other hand. 6.) Due to our special dates, my 70th birthday and wife's 64th, both happening during the cruise, we must say that we probably enjoyed this Celebrity cruise the least of those in the past. 7.) The staff ship wide was probably only 25% sincere. Didn't get a real friendly feeling from the majority of our contacts. Good: 1.) Aqua Class was a cruise saver. Aside from the room condition, everything else was terrific. The Blu Room for Aqua Class meals was wonderful. The help was 100% sincere, starting with the front check in down to the whole room staff. Never had to wait for a table and crew attempted to meet whatever requests we may have had. 2.) The included spa steam rooms were a great plus after using the attached gym. 3.) The gym is laid out well the machines all function correctly. 4.) The two specialty restaurants we visited were both great. We did see that one of the ones we didn't try, was the Sushi restaurant. Every time we walked by, there was nobody present to dine. We think they might want to look into replacing with another type. Read Less
Sail Date May 2019
We scheduled a charter music trip and the charter company is using the Infinity for the entertainment spaces available. I can understand that. We have sailed on Windstar, Royal Caribbean, and Carnival. This ship by far had the worst ... Read More
We scheduled a charter music trip and the charter company is using the Infinity for the entertainment spaces available. I can understand that. We have sailed on Windstar, Royal Caribbean, and Carnival. This ship by far had the worst food selection and service of any. The Trellis dining room served several meals that were basically inedible. I was served the wrong steak at one meal and the server disappeared immediately without checking food quality. My wife had a steak and called it “old meat” that should have not been selected. My chicken was dry and tasteless. Some of the food came out so quickly that we knew they were under a warmer for awhile. A few meals were good. The ship is dated and sorely in need of refurb which is supposed to happen late in 2020. The carpets are worn but at least the pool areas seem to be nicely kept. The indoor pool is a nice touch. Our cabin (7081) was OK, but we noticed some of the bed linens were dirty and there were loose tiles in the shower. The cabin attendant said they could not fix the tile because it took 6 hours to set. We offered to work with them but to no avail. We are booking the same room next year and I bet the tiles will still be loose! If it weren’t for the charter company using this boat, I’d probably not sail on Celebrity again just due to the food quality and poor dining room service. Read Less
Sail Date January 2019
Embarkation was very slow, we were at the Port at 10am and the doors opened up shortly after, however, the screen staff were not there so we lined up for 30 minutes before any staff that could screen you arrived. Once we did start ... Read More
Embarkation was very slow, we were at the Port at 10am and the doors opened up shortly after, however, the screen staff were not there so we lined up for 30 minutes before any staff that could screen you arrived. Once we did start boarding ship, we were stuck on the gangway for another 15 minutes as they staff on board were not ready to scan our cards. We were travelling with 8 friends, 6 of which had never cruised on Celebrity before. We became Elite status on our last cruise, however, our cards stated Select. This took trips to Guest Services to change, were we produced our paperwork to prove our status, however, our status was not confirmed until later on the cruise. Cabins were ready by 1pm. Our cabin 9056 and our friend's 9058 were opposite a crew door that constantly banged shut every few minutes, day and night. We complained, they adjusted the door but we could still hear the door, avoid 9056 & 9058. Food in the Blu restaurant was amazing, we were also allowed to order from main dining menu, so we did not miss our prime rib the first night and beef wellington and lobster tail on the last night. Our waiter, Imayan, Somalia Ricardo and bar waitress Jenny were wonderful. Stopped at Key West, which is always a great day. Cozumel, we opted for a private snorkeling trip that all 8 enjoyed, however, we did not enjoy the boat. The boat was very small and old, too small for 15 adults, we were promised our own boat but this was not the case, only room to sit, no room to move, no facilities, we would not recommend it, no ladder to get into the water, you had to sit on the side and jump in, they hooked on a ladder over the side to get back onto the boat from snorkeling but very hard to get back onto boat. We do not recommend Cozumel Cruise Excursions.Net; El Cielo Cozumel snorkeling tour. It was only $50, guess you get what you pay for. We all had the Classic drink package and most of us up graded to Premium as we wanted martinis. Noticed a lack of bar staff, we all had to go to the bars to get our drinks, not like on other cruises were there were staff walking around offering to get you drinks. We all did enjoy the food, drink and entertainment overall. Read Less
Sail Date November 2018
We have been on two cruises to Alaska but never in the summer. Whilst overall the cruise was very good some things on Infinity need attention. Cabins need updating. We were on the Infinity about 5 years ago and the cabins were still the ... Read More
We have been on two cruises to Alaska but never in the summer. Whilst overall the cruise was very good some things on Infinity need attention. Cabins need updating. We were on the Infinity about 5 years ago and the cabins were still the same. We booked an Aqua class cabin and this entitled us to eat In the Blu restaurant. I cannot praise Blu highly enough. The food, staff and service were all excellent. We tried the buffet restaurant a couple of times and it was awful. Much of the food was spicy. Not a great choice. Not enough tables. We went in the Trellis restaurant only once and once was enough. The waiter was very aggressive. We waited a long time for our food. We booked three excursions and all were well run. Whale watching in Icy Straight Point, Gold panning and salmon bake in Juneau. Lumberjack show ( we have been to this show 3 times and still enjoy it) and Potlach Park in Ketchikan. We had plenty of time at all the destinations. Overall we enjoyed the cruise but te ship needs updating. Read Less
Sail Date July 2018
We chose this cruise as we were a group of 10 persons who have all travelled widely and were looking for new destinations. The Panama Canal cruise with South American ports of call ticked most of the group's boxes. The ship's ... Read More
We chose this cruise as we were a group of 10 persons who have all travelled widely and were looking for new destinations. The Panama Canal cruise with South American ports of call ticked most of the group's boxes. The ship's facilities were excellent as were the entertainment on sailing days and evening theatre. The state room cabins were excelent and were perfectly serviced by the cabin steward. The stand out service on the ship was the evening dining in the Trellis Restaurant. We were provided with a group table for 10 persons and were attended too excelently by a waiter, assistant waiter and sommellier every evening that we dined in the restuarant. The shore excursions were excellent with well trained guides in attendance. The shore excursion to Manta was not to the same standard as the other excursions. Unfortunately, what could have been a 5 star cruise and matching survey was really let down by the chaotic embarkation at San Antonio, Chile and the even more chaotic disembarkation at Port Lauderdale where most of the ship's passengers were kept in line for over 3.5 hours waiting for US Border control to allow entry. Read Less
Sail Date March 2018
As an Elite Captain's Club member on Celebrity Infinity's Antarctica cruise sailing January 22nd from Buenos Aires, I related my disappointment to the Concierge Mr. Hernandez in the Library on the 8th floor. He basically blew ... Read More
As an Elite Captain's Club member on Celebrity Infinity's Antarctica cruise sailing January 22nd from Buenos Aires, I related my disappointment to the Concierge Mr. Hernandez in the Library on the 8th floor. He basically blew me off. I have already booked 4 cabins on a Celebrity Cruise in the Caribbean next February. I thinking we may need to cancel and change lines. I have not heard one word about my complaints. We only stopped twice in 14 days. The captain did not spin the ship around much and therefore did not get good views of wildlife others saw on the opposite side of the ship. (we were on the Port side). Also the shore excursion in Ushuaia on the Terra Del Fuego, we did not get there when scheduled, instead we were 3 hours late, they piled too many people on some catamarans thru the harbor, could not see anything then we got off at the national park and they proceed to bus us back to town, too late for anything to be open (10:15) with the ship leaving at 11:30. For such an expensive cruise, they did not do a very good job of keeping us entertained. there was little to do on the ship, and the crew was also not prepared for 12 days at sea with only the 2 stops. Corporate was clearly all about the money! So Celebrity what are you going to do for all of us unhappy customers? Trip Advisor and cruise critic are my next stops. Read Less
Sail Date January 2018
The itinerary on Celebrity Infinity was excellent: Buenos Aires to Ushuaia to Cape Horn to Antarctica to Port Stanley, Falkland’s, to Puerto Madryn to Montevideo and back to Buenos Aires. The only issue with it was the first [boring] 3 ... Read More
The itinerary on Celebrity Infinity was excellent: Buenos Aires to Ushuaia to Cape Horn to Antarctica to Port Stanley, Falkland’s, to Puerto Madryn to Montevideo and back to Buenos Aires. The only issue with it was the first [boring] 3 days at sea, but we skipped them by flying to Ushuaia directly. (Yet, Celebrity, of course, not only issues no refund for those 3 days, but charges a fee to allow you to embark in a different port. The funny part of that was a call from them on the day of the departure with a question of why we are not on the ship. Despite the fee charged, they did not bother to communicate our embarkation exclusion to the vessel!) There's more. Unfortunately, a week before sailing, Celebrity sent an email that they have a problem with the ship’s propulsion system, as such they won’t have sufficient speed and will have to cancel our visit to Puerto Madryn. It was very bad news, but at least they promised to refund one day as an excuse; not a fair exchange of course but something. (Later on the ship, during our Inside Access Tour, we of course asked in the mechanical room what the problem they have with the propulsion system, but the crew politely did not give an answer.) The worst part came later. They suddenly cancelled Port Stanley as well. This time it was “for safety reasons”, saying that the weather is too bad there, that it’s a strong wind of 55-80 kph and getting to the shores is not possible. Alas, there is a big problem with this statement. First of all, the crew already knew and many people told us two days before that we won’t go to Port Stanley; that's before there was any reliable weather information. Also, our sailing through Drake Passage was extremely smooth. We were really lucky with the weather! Then at 5 AM on the morning we were supposed to sail to Port Stanley I checked the weather there and it was …sunny with 50 kph wind indeed but also CALMING to 25 kph during the day. Nonetheless, “for our safety” we did not go there. Of course, people attacked all officers with tons of questions. The main one being why not visit Puerto Madryn or another port in Argentina instead. We got no answer. I also had an opportunity to ask the captain personally on the real reason for skipping Stanley. The answer was, “I’m the captain, I know better.” So, it looks like Celebrity Infinity either has a big technical problem with the vessel (and then it’s a real safety issue!) or saves money on port fees, etc., maximizing their profits. Either way, my advice is to never use this company. They have no respect for their customers, easily ruining vacations for 2000+ people. Read Less
Sail Date January 2018
Overall the experience of a lifetime. The Infinity is showing her age a bit but very well maintained. We are not excursion people, nor are we fitness buffs so have nothing to report in these areas. All ship staff we encountered offered a ... Read More
Overall the experience of a lifetime. The Infinity is showing her age a bit but very well maintained. We are not excursion people, nor are we fitness buffs so have nothing to report in these areas. All ship staff we encountered offered a friendly greeting whether they were on task or in passing. Stateroom attendant Chico was outstanding. The buffet offered a wide selection of very good offerings. The MDR was always very good. Delicious food well presented. Waiter Artika and asst waiter Imam very competent and efficient, and a lot of fun. Weather was acceptable most of trip. Could have used a bit more sunshine through the canal, will have to talk to Celebrity about that next time. Entertainment throughout the entire cruise was excellent, whether provided by headliners or staff singers, dancers, or orchestra. My biggest disappointment is with the sound board in the main theatre. Most performances were simply too loud, out of balance, and way too much echo/reverb. Not all programs are Rock concerts! A major rethink on the usage of the sound board is needed. This did not prevent us from seeing all shows, and certainly did not detract from our enjoyment of the entire trip. Hopefully we will be able to do it again! Read Less
Sail Date October 2017
Great knitting cruise! Older ship, but well maintained, I thought. It is, however, missing some of the things that the newer ships of the line have and unfortunately, I found the service in some areas lacking. Our cabin was great. We ... Read More
Great knitting cruise! Older ship, but well maintained, I thought. It is, however, missing some of the things that the newer ships of the line have and unfortunately, I found the service in some areas lacking. Our cabin was great. We lucked into upgrading to a Family Verandah cabin after final payment and really enjoyed the extra space and the enormous balcony. (An aside, I wish they had designed a bit of extra space for the bathroom--I can't imagine a family of 5 using that tiny, phone-booth-sized bathroom!) Our room steward was great. Two minor downsides, the toilet ALWAYS required more than 1 flush (sorry if that's TMI, but it is what it is) and the sheets always felt slightly…clammy? Maybe the humidity at sea? Maybe just me? I attended 3 shows and they were excellent. The musical entertainment around the ship was good, if a little loud at times. Luigi did a great job as cruise director. OK, now the service issues. Embarkation was a NIGHTMARE! Well over an hour wait, incredibly long lines, and very unorganized once into the terminal. "Go sit over there." Then people were not taken into line in the order seated. Very unpleasant start to the cruise. It was almost impossible to find bar service wait staff at the 10th floor café at breakfast to order fresh squeezed orange juice. Yes, a first-world problem, but I had the beverage package mainly for the orange juice and lattes for breakfast! I was only able to get it 2 out of 7 mornings!. Ordering a latte upstairs at breakfast was virtually impossible—they had to go down to the 5th floor Café al Bacio to get it. Only got that once. I went downstairs to get it myself AFTER breakfast 6 days. Again, in the grand scheme of things, a minor annoyance, but not one I’ve experienced on my favorite (other) cruise line. The main dining room (select dining) had bar issues as well. Several times, at both lunch and dinner, dinner companions ordered drinks or wine, asked several times about them, and one night actually complained to the Maitre d’ about the unconscionable delay. He tried to explain it away by saying that it was a busy night, but really? On a cruise ship, every night is a busy night! Overall, it was not a bad experience and I will certainly cruise Celebrity again, especially for knitting cruises. However, I think most of my cruising will be on another cruise line. Read Less
Sail Date September 2017
In fact, our group trip (47 people) started on June 15 with a day in Victoria and then two days, June 16 and 17 in Vancouver. Embarkation on 18 June. June 15 - Day-3. Take off at 8:00 am, arrive Vancouver at 10:00 am local time, ... Read More
In fact, our group trip (47 people) started on June 15 with a day in Victoria and then two days, June 16 and 17 in Vancouver. Embarkation on 18 June. June 15 - Day-3. Take off at 8:00 am, arrive Vancouver at 10:00 am local time, transfer by luxury bus, comfortable, to take the ferry to Victoria on Vancouver Island, a journey of nearly 1:30. It's not nice, 14-15 degrees; rain and thick fog during much of the crossing. We take a small dinner at the ship's self-serve restaurant; while it is not cheap, at least, variety and quality are there; we begin to fraternize a little more with our compatriots of the group, We take a seat on the bus, and we go to meet our local French-speaking guide, a friendly resident of Victoria for over 40 years, for a pleasant city tour but punctuated by showers ... Transfer to our hotel and freestyle evening. June 16 - Day-2 Disastrous breakfast at the hotel, then lead to the visit of Butchart Gardens. The place is beautiful, huge, but the hour and a half we were allocated was not enough, we had to go back to the bus before we saw it all (this is one of the constraints of traveling in group). Return to Vancouver aboard a newer ferry, probably a little bigger, including a buffet restaurant. Partly cloudy, allowing us to take some nice pictures. Transfer to our hotel for 2 nights. Free walks around, and Canada Place, the cruise terminal, are 1.5 km, a walk of about 20 minutes. We will see before the arrival of ours, several ships docked including the Holland America Niew Amsterdam, the Star Princess and the Crystal Serenity. We stop for a short supper on our own, at the nearby Food Court - Waterfront Center, a diversified and reasonably priced food fair. June 17 - Day-1 Breakfast at the hotel, a well-stocked and quality buffet this time ... We meet for our city tour our local guide, knowledgeable... and installed on the outskirts of Vancouver ... In the city center a lot of construction of business towers and condos, which seems to cost a lot ... I am pleased withthe architectural beauty of these buildings, neighboring older ones. Stopping at Stanley Park, well laid out and quite busy, there are some totems to see. Stop at Granville Island, there is also a lack of time, but I could still see the famous floating houses. After the city tour, free time for quiet walks, a little shopping, etc. It crawls from everywhere despite the weather not so clement. Then we think and anticipate our embarkment the next day... June 18th - Day 1 - Embarkation. Heavy breakfast at the hotel, bus to the cruise terminal ... Cloudy with showers. You may be on a Sunday, but there is an important traffic, since at the port there are several ships to fill ... But hey, finally it's embarkation. In the process at the terminal we go through the US customs. Once on board, little sparkling wine, and with the Today "Early Edition" in hand, the group disperses to go on each own and for a quick lunch ... This time, my experience makes me avoid the Oceanview Café, too busy, we go to the Spa Café, adjacent to the indoor pool, for a good healthy lunch, it's very small but there is hardly anyone! A short reconnaissance tour of the ship, it reminds us of the Constellation that we sailed 6 years ago, and despite the renovations, we noticed everywhere several elements betraying its 16 years of age. A little later we go to see if our cabin is ready (balcony cat 2B, bridge 8); smaller than on Solstice class ships, there are also signs of wear, including on furniture and especially in the bathroom. The small shower has a curtain, the caulking is stained with several blackish molds, the grout of the ceramic looks dirty and I will learn later from our stateroom steward that it had been redone with epoxy grout (tiles were obviously not cleaned rapidly) ... There is a clothesline in the shower, it's quite weird to see this... After having changed clothing, we go to the Muster Drill scheduled at 15:30, then to the bridge 11 to attend the departure at 16:30 .... Despite the sullen weather, feverishness is palpable. Unlike the majority of the group, my wife and I chose the 'Select Dining' so we could go for supper at our leisure between 5.30pm and 9:00pm (same schedule for the entire cruise). Even if we were invited to book, without reservation, between 5.30pm and 6pm, we never waited more than 2-3 minutes ... While there was often a good line on the side with reservation. Celebrity Showtime: Lou Gazzara, versatile vocalist, a beautiful repertoire and a great presence on stage. June 19 - Day 2 - At Sea (Inside Passage) It's not complicated, we did not see much of the famous inside passage, given the weather (low clouds, rain, etc). On the other hand, there was the conference "Beyond the Podium - MickeyLive", Mickey being a great lecturer, knowledgeable and visibly at ease with audiovisual technology. The rest of the day, nothing special. Celebrity Showtime - Boogie Wonderland, a musical revue focusing on the 70s. Quite good. Tonight we set watches 1 hour back.. June 20th - Day 3 - Sitka AK Arrival at 10:00 am, cloudy weather but it will not rain much, eventually. Celebrity Excursion (SI14), which combines the historical and cultural aspects of the city (historical park, Tlingit culture, Naa Kahidi dance) and a visit to the Raptor center. Interesting but the schedule was a bit tight, we had to shorten the visit to some places (eg, since the dance show was good but redundant, it could have been shorter). Tonight, no show for us: a certain Bengt Washburn, standup comedy ... No interest for us.. June 21 - Day 4 - Hubbard Glacier (navigation) Exceptionally we were given access to the front of the ship (level bridge 6) to admire the landscape, the view is different from what we have decks 11 or 12. Outdoor temperature about 8-9 Celcius degrees. I must say that I felt "at the end of the world" ... I imagine that those who have already cruised in Antarctica may think I am impressionable ... We were disappointed that the ship had not approached the glacier, - was there a good reason? And the dull weather did not help for taking good quality pictures. Celebrity Showtime: «Star Factory», lively, beautiful musical and acrobatic performances, beautiful costumes, etc. June 22 - Day 5 - Juneau AK Excursion Celebrity (JU33): Basically, the visit of the Mendenhall Glacier and its visitor Center, views of the surroundings with beautiful photo opportunities and interesting little film where I learned about the glaciers; then we go to the "Gold Creek Salmon Bake" for a picnic buffet in a nice environment to savor wood fire grilled wild Alaskan salmon, a delight! (There is also grilled chicken). In accompaniment, various salads, potatoes, etc, and delicious "Chilkoot" beans! Chansonnier on site for musical atmosphere. A beautiful outing. Our travel guide invited us to have a drink at the "Red Dog Saloon" (with floors covered with a good layer of sawdust, a tradition... Celebrity Showtime with Sean O'Shea, singer and talented impersonator, with energy and humor. June 23rd - Day 6 - Ketchikan AK Last of our 3 stops, arrived at 2:00PM, the small town is friendly and we can explore a good part by foot without problem. Excursion Celebrity (KE61): guided tour of historical sites including a park of totems, and lumberjack show. Celebrity Showtime: "Duo Destiny", Gonçalo and Kinga, a couple of acrobats frankly surprising. Tonight we set watches 1 hour forward. June 24 - Day 7 - At Sea (Inside Passage) This time the weather is on our side, we can observe the landscape and the temperature rises quickly, about 25 Celsius degrees (it will have made more than 28 degrees in Vancouver). Swimming and sunbathing for many passengers ... Celebrity Showtime: iBroadway, a colorful and typically American style show of recent and older hits. We do not put our luggage in the corridor tonight, we'll leave carrying them tomorrow morning. June 25 - Disembarkation The process is going well, both on board and in port. At the airport it's going bad, at the AC check-in counter it is very long for lack of open desks... Vancouver-Montreal flight without problem. Back home! Conclusion: although I have always appreciated Celebrity, we see that cuts have still been made. We still eat well but it is not the same ... For example, one lunchtime, exceptionally we went to the dining room and my dish really was not the way we could get of Celebrity (ground meat containing "crunchy", badly cooked peas and dubious appearance ...) I mentioned my disappointment to the waiter, who by his reply let me believe that I was not the only one to have told him. As far as the Oceanview Café is concerned, I prefer the island arrangement on Solstice class ships. On this itinerary there were many Asians and Indians on board, and every day, this is normal, a large part of the counters offered dishes from their countries ... While on the other hand other counters lacked variety. We have nothing against exotic foods but not every day ... The Infinity is a comfortable but dated vessel, the staff is benevolent but less visible, except during marketing operations, obviously ... It becomes harassing crew members trying to sell drinks or dining packages, etc. .... By the way, there is now only one stateroom steward, no more assistant. I also noticed a reduction in the Captain's Club benefits .... Now it's enough to make us ogle on other companies. Finally, depending on the circumstances, a group travel may prove to be interesting and advantageous; I think this time it was and we liked it... But the ship is disappointing. Read Less
Sail Date June 2017
A really exciting experience visiting a part of the world we have never been and only seen on television. From the port of Cartagena in Columbia through the Panama canal to the rain forest of Costa Rica , volcanos in Guatamala then ... Read More
A really exciting experience visiting a part of the world we have never been and only seen on television. From the port of Cartagena in Columbia through the Panama canal to the rain forest of Costa Rica , volcanos in Guatamala then beautiful seaside resorts in Mexico was a true adventure . The ship is majestic to say the least and nothing is too much trouble for the always happy crew . The restaurant service was excellent whether in the evening dining room or the self service Ocean View . The variety offered in the Ocean view was always impressive although the menus and meals in the dining room in the evening were disappointing ; the food was sometimes quite lacking in taste and not cooked to the standard expected . Room service was faultless and an immaculate clean cabin was there each time you returned . The shows were of a high standard although singing and dancing variety is not our taste they were very professional and Luigi the cruise director always got things started and made sure audiences had a good time . Afternoons around the pool area on sea days were a big treat , very relaxing and certainly what you paid your money for . All in all a great holiday in the sun , great excursions and nothing to think about just being taken care of in a great atmosphere . Read Less
Sail Date April 2017
I booked this cruise because I was told that we would be going through the New Canal but we did not. I would not have gone because it was my third time through the Panama and one of the other times was on the Infinity also, the Blu ... Read More
I booked this cruise because I was told that we would be going through the New Canal but we did not. I would not have gone because it was my third time through the Panama and one of the other times was on the Infinity also, the Blu restraunt is a very nice change from the large dining room, it is quieter and more relaxed service. We where in Aqua class cabin 9049 which has some noise issues no carpeting so you can hear walking over head and movement of chaiselounges in late night hours and early morning becauseit is under the solarium. The chef's table was a great experience well worth the up charge. The food and service was the high light of the cruise. The main Infinity shows entertainment was good but it was the same shows we had on the Millennium cruise to Alaska in June so it would have been nice to have something different. Read Less
Sail Date March 2017
The ports of call were a little different from usual South American ones with Ilhabela and Buzios included. The shore excursion department did not always have correct information to give on the excursions offered, and I found that ... Read More
The ports of call were a little different from usual South American ones with Ilhabela and Buzios included. The shore excursion department did not always have correct information to give on the excursions offered, and I found that inexcusable. While the ship was kept clean, and there were no apparent outbreaks of illness on board, I never saw any maintenance done in he four weeks we were on board. Some of the hand rails were very worn and also sticky at times and there was a lot of rust showing. Many of the lounge chairs with lighter coloured upholstery looked decidedly grubby. I have never been on a ship where so many very basic food items (like lettuce!) have run out before the voyage was half over. While the quality of the food in the main dining room was quite good, the variety of the desserts in the buffet was better. Celebrity now add extra priced main meals on the dining room menu. The specialty restaurant price is usually $US45 a head, though "specials" were offered from time to time. Evening meals in the Ocean view buffet offered poor choices. All in all I was disappointed in the quality of Celebrity this cruise, I think their standard has really slipped, while they are putting higher prices on most things than other cruise lines. The staff that we came into contact with were all good, with the exception of the misinformation at the shore excursion desk and one person, who was not at all friendly at the customer relations desk. Would I choose Celebrity again? Only if the Australians got the same "deals" as those in north America, and if the itinerary was something special. Read Less
Sail Date February 2017
We wanted to go to go to the Rio Carnival, which this cruise was focussed around, and also the Iguazu Falls which we were able to add on as an extra at the end of the cruise. These two locations did not disappoint. We should point out ... Read More
We wanted to go to go to the Rio Carnival, which this cruise was focussed around, and also the Iguazu Falls which we were able to add on as an extra at the end of the cruise. These two locations did not disappoint. We should point out however that the Ships Excursion to the Carnival (particularly for a box seat) is extremely expensive and so we booked wth the Carnival organisers directly over the internet, collecting the tickets on arrival in Rio, all of which proved quite easy to do and saved a significant sum of money. We were also surprised by how nice Buenos Aries was, to us it had a very European feel. The two island excursions, Ilhabela and Buzios were only OK and served just to "pad out" the cruise. Montevideo and Punta del Este were good excursions. The tour excursion in Rio was very good however, covering all the main spots such as Christ the Redeemer, Sugar Loaf etc. and the guide here was very informative. Dining in the main restaurant was excellent and service there was very good. The Sommelier looked after us very well and the quality of the wine was very good. The ship lacked some sun deck areas with shade and we were on occasions concerned at the soot coming from the funnel when we were in the cinema area at the aft of the ship. Read Less
Sail Date February 2017
I took this cruise as part of a group of crocheters that I met virtually through an online crochet site. The thought of seeing the beautiful sights in Alaska and spending time doing something I love was very appealing. I went by myself ... Read More
I took this cruise as part of a group of crocheters that I met virtually through an online crochet site. The thought of seeing the beautiful sights in Alaska and spending time doing something I love was very appealing. I went by myself and since Celebrity doesn't have any solo cabins I would up paying the "single penalty". I wish some of the older ships would retrofit with studio cabins but that doesn't affect my review. I was in cabin 3081 and due to other reviews I was worried about things like smell and toilets not working. There was an occasional musty smell on the floor but otherwise everything was good. I ate in the MDR almost every night and the food was fantastic. I ordered 2 appetizers (always get the shrimp cocktail) every night and there was an entrée that I loved on every single night. I did a few shore excursions that were arranged by the travel agent that we booked through and they were fantastic. I did zip lining in Ketchikan and visited Mendenhall Glacier Park with Whale Watching and a trip to the Alaska micro brewery in Juneau. Icy Straight Pass is a throw away stop and I wouldn't even get off the ship if I did this cruise again. Read Less
Sail Date August 2016
We chose this cruise in order to see Alaska but were disappointed in the amount of time we spent on land - only 3 stops in 7days.We were 48 hours at sea before we reached our first port call. We have sailed about six times with ... Read More
We chose this cruise in order to see Alaska but were disappointed in the amount of time we spent on land - only 3 stops in 7days.We were 48 hours at sea before we reached our first port call. We have sailed about six times with Celebrity and were quite shocked by the deteriation in dress code in the evening.We did not expect to see passengers come into the "Blu Restaurant" in the evening wearing baseball caps and jogging suits.Last year we were on the Eclipse and at the formal night I felt out of place in a dinner suit - this year on the Infinity on the formal night I felt overdressed in a summer suit.Your dress code has definitely deteriorated. The entertainment programme on the Infinity was poor except for the last night of the cruise when the entertainment group did music from the shows ,which was quite good. The ship was very nice and so were the staff. Fortunately we followed our cruise with 2 days on the Rocky Mountaineer train which was fantastic. Read Less
Sail Date June 2016
This was only our second cruise and both with Celebrity. We just loved everything about it, from the shows, entertainment, activities, dining, comfort, staff, shopping etc. We cannot say enough about the staff right throughout the ship. ... Read More
This was only our second cruise and both with Celebrity. We just loved everything about it, from the shows, entertainment, activities, dining, comfort, staff, shopping etc. We cannot say enough about the staff right throughout the ship. Every one of them makes you feel welcome. This trip and our last (Alaska) is more for adults than children and this time as the last, there were very few children onboard. The entertainment and activities are mostly geared toward middle age and up but the muted disco nights at Martini Bar was good for anyone aged teenager and up, as were the disco nights in the Constellation. There are activities available for children too but to be honest, I'd be bored if I was an active kid on a cruise such as this. Obviously babies and toddlers wouldn't know the difference though. Captain Berdos was wonderful, personable and humorous and all his staff were fantastic, from officer status through to cleaning staff. Every one you passed acknowledged and greeted you with a smile. Our stateroom attendants Bartholome and Frank were fantastic - nothing was too much trouble. On both our Celebrity cruises, we witnessed constant cleaning and hand sanitising which ensures the safety and health of the guests. One lovely guy was constantly cleaning stairway railings and greeted everyone with a smile. Choice of dining was fantastic and every dish we had was fresh, tasty and served at the correct temperature. The buffet dining was excellent and they have a whole crew of cleaners to completely scrub every item before the next meal is put out. We renewed our marriage vows with the captain and the events coordinator Adriana was superb. She arranged everything so that we had a wonderful memory to take away. All the staff seem to be hand picked - incredible customer service right throughout our cruise and it never slipped once. We used to love the iced cold towels at the ship when returning from excursions in the heat and humidity, along with fresh fruit flavoured iced waters. We will always travel Celebrity because we can be sure of the standards. Read Less
Sail Date April 2016
This Celebrity Cruise was chosen due to the timing and the itinerary. We began looking at this cruise approximately 2 years before it's sailing and compared it with other cruises being offered. After many comparisions..... and ... Read More
This Celebrity Cruise was chosen due to the timing and the itinerary. We began looking at this cruise approximately 2 years before it's sailing and compared it with other cruises being offered. After many comparisions..... and reviewing many positive postings on cruisecritic.com we made the choice to cruise on the Infinity. We are very happy we did. While the embarkation process was a bit slow (time was shortened due to inspections and other issues) we were happy to board in the early afternoon. Security was typical and while busy everyone was friendly during the process. We found the ship in pretty good shape, however there were some small areas we noted that were due for a little fix up. The shower and areas surrounding the vanity were heavily laden with caulking that appeared to be layered many times in order to keep problems away. We did notice a chipped floor tile and a bit of dark in the caulking / grout but did not feel this was of any health concern. The room was spotless, and our Cabin Steward Michael was very approachable and always ready to assist with any request. His partner Gareth were both great and we could not have had better service. I do miss the evening ''towel animals" found on other cruise lines though. The food on board at all of the venues we tried was in one word OUTSTANDING. All of the meals were presented very well, and portions were more than adequate. As always you could order more than one item if you really wanted to. We tried the Trellis Restaurant, Tuscan Grill, The Oceanview Buffet, Poolside Bar and Al Bocia. The Tuscan Grill (Specialty Restaurant) was beyond compare, and provided more food during our experience than one person could ever consume. Kudos to the wait staff and chefs and other staff.....as the food was overall superior to any other ocean cruise line we had ever experienced. We did not attend any of the talks or presentations, however did watch a few on the in-cabin television. This brought another observation in that the interactive TV that was supposed to be so helpful was anything but. You could order excursions via the TV, and also some movies, however any thought of trying to do reservations for dinner did not exist. We also noted that some very old information was on the information channels ..... (still advertising the SS United States Restaurant on Deck 3) and making reference to enjoying activities in the Caribbean (we were in the Panama Canal), and lastly reference to enjoying events beginning in the year 2011. We made the ships staff aware of the TV situation and was personally contacted while onboard to acknowledge that they would deal with the issues with the proper area soon. We found all the staff from the various areas of the ship....always with a smile, and many times went out of their way to insure that we were able to have an item that normally was not readily available. We were truly impressed, even with the older ship, and do intend to look at Celebrity for future cruises. Read Less
Sail Date March 2016
Just returned from sailing on the Celebrity Infinity Pacific coastal with port stops in Monterey, Ensenada, San Diego, Catalina Island and Santa Barbara. Wonderful port stops, and even though we had to tender the majority of the timing, ... Read More
Just returned from sailing on the Celebrity Infinity Pacific coastal with port stops in Monterey, Ensenada, San Diego, Catalina Island and Santa Barbara. Wonderful port stops, and even though we had to tender the majority of the timing, the tenders were quick and always available, no lines. :) We were surprised there was not a whale watching excursion in Monterey, but right off the port we booked our own excursion on Chris' Whale Watching and were not disappointed. Saw over 40 whales up close and personal. fantastic! If you have a port stop in Santa Barbara highly recommend renting a car and driving to Reagan Library and Air Force One in Simi Valley. Takes a little over an hour to drive there but well worth the drive. We took a watercolor painting class which was great fun! highly recommend I had never painted in my life and I would say the majority of the class were newbies, and we all were impressed with the final results. The entertainment was outstanding. Don't miss the shows! Liked every show we saw - Dean Gaines, comedian, David Meyer was OUTSTANDING. What energy! Lou ___ from season 2 of American Idol was the best singer I have ever heard on a ship. Really enjoyed the aerialists from Romania and Croatia (a husband and wife to-be team). There is a 3:30 pm snack time. This is really afternoon tea with scones and teas and sandwiches and desserts. Liked this a lot as you don't have to sit in a main dining room, you can just get your scones and tea and enjoy at your leisure. Also loved that they have free ice cream 4 flavors and sorbets, 3 or 4 flavors on Deck 10, Oceanview Cafe. Plenty of choices. We had great dinners in the main dining room and a wonderful group of servers. DO NOT MISS going to the large outside pool on Deck 10 near the Canyon spa. This was another highlight of the ship. There is not a charge to use this pool and it is fantastic! Not to be missed. The water is warm and wonderful and water is salty. My husband likes a cool pool but I loved this pool!!! Cruise director Patti was great and was also a fantastic singer, Overall rating -- 9+ I would have rated this cruise a perfect 10 had the TV in our room been better and movies been available on the ship. If you are thinking about seeing California coast, be sure to book this cruise! Read Less
Sail Date September 2015
This was our 25th cruise, our second on Celebrity. We loved it - we were part of a group of 12 and the overall concensus was that Celebrity definitely does an above average job of providing a value-added cruise experience. Our Concierge ... Read More
This was our 25th cruise, our second on Celebrity. We loved it - we were part of a group of 12 and the overall concensus was that Celebrity definitely does an above average job of providing a value-added cruise experience. Our Concierge cabin was perfect, the daily fruit bowls and canapes were great, and the flowers in the cabin and bathroom were a wonderful touch. The shower was comfortable, towels were great, and bath amenities above and beyond the usual. The food on the ship was very good - best pizza we have had on a ship, great hot dogs, wonderful pasta choices, large variety of sushi every day, and tasty stirfry. Dining room food was well presented and flavorful, service exceptional! Adequate variety most nights to always find something you liked on the menu. Buffet food was good, usually warm, and had a large variety every day from breakfast to late in the day. The Thermopool area of the ship was a relaxing experience to visit whether you were just relaxing in a chair or enjoying the pool or hot tubs in the area. Pool Butlers were always friendly and accommodating regardless of what you asked of them. This ship was the friendliest and cleanest ship we have ever been on (25 cruises) - the ships officer's were always visible around the ship and were very approachable. They were always talking to passengers and soliciting opinions and suggestions - seemed genuinely concerned about passenger satisfaction! Quite the switch from a recent cruise on another "C" cruise line where we never saw an officer during the cruise other than on stage and the crew was less than friendly or accommodating. Entertainment in the Sunset Bar, Michael's, Cafe Bacio, the Rendevous Lounge, and Constellation was generally very good, however the number of songs was sometimes limited for some entertainers. We are already booked on another Celebrity cruise - it was a very positive cruise experience, and considering it was 17 nights, we felt that if there were significant things to criticize we would have found them in that number of days! Read Less
Sail Date September 2012
On the 3rd of August I boarded Celebrity Infinity for an Alaskan cruise. When I signed up for this trip I was told that Celebrity was the Cadillac of cruise lines and that I was going to be shocked at how much better the service and ... Read More
On the 3rd of August I boarded Celebrity Infinity for an Alaskan cruise. When I signed up for this trip I was told that Celebrity was the Cadillac of cruise lines and that I was going to be shocked at how much better the service and overall cruise experience was going to be. They were wrong! I can honestly say that this was the worst cruise on which I've ever been. The Staff in the main dining room and the food were excellent. Both our head waiter and his assistant were knowledgeable, helpful, and friendly. And the wine steward was the best. I've never met anyone who knew more about wine then he did; however, other than the main dining room, the food service staff gave the impression that they we're bored and really didn't care if there were there and the food was tolerable. Also, unlike other cruise lines, at their buffet, staff served you, which causes delays and crowded lines. In their "end of cruise survey" they asked if staff and officers were friendly and engaging. I found the crew and officers to say "hello, good morning, hi" only if you spoke first, and no one was "engaging". Isn't this a business: isn't this their job to be helpful and to smile and at least give the impression of being friendly? Who wants to be aboard a ship where greeted each day with forced smiles and stare into the distance. The cabins were no bigger and no smaller than other lines and the balcony was normal size. The difference from other lines was the shower. It was huge compared to what I had on other cruises. The big difference with this cabin as compared to others, were the bed bugs we encountered. YUK. Enough said. Finally, I truly question the accuracy of their billing system. Each morning I reviewed my account (thru the TV) to check my charges. I went to the Guest Service Desk repeatedly to have charges reversed which I had not made. They seem to make mistake after mistake. In conclusion, this is my experience and my experience only. I am not telling you not to take Celebrity because you may have an enjoyable experience -- I DIDN'T. Read Less
Sail Date August 2012
Arrived in Seattle about 10:30 am found, the buses for our group and we were on our way. Once we found the correct door, check-in went very quickly and our stateroom was ready. Dropped our day bags in our stateroom, we enjoyed a drink on ... Read More
Arrived in Seattle about 10:30 am found, the buses for our group and we were on our way. Once we found the correct door, check-in went very quickly and our stateroom was ready. Dropped our day bags in our stateroom, we enjoyed a drink on deck 10 Aft with friends and watched as we sailed away. We were excited to be on this ship as we had been told that it was recently refurbished, however I don't know where they spent the money. The carpet was discolored in many areas and the stairnosings on outside staircases were missing screws that attach them to the treads. Many areas of the ship just looked like they could use some TLC. We had been looking forward to this ship, but found it to be pretty ordinary and like a lot of other older ships that we have been on. The food in the dining room and the buffet were pretty standard, however the marinara sauce was spectacular in the dining room. Our cabin had a veranda and was standard for the same category on other ships. The stateroom attendants did a good job of keeping the bathroom clean and well supplied. Since we were with a large group (300) our dining room assignment was a section and not a specific table. However, all of the waiters we had did a very good job and were very informative and attentive. The Cruise Director's staff were outstanding, better than most and were very engaged with the guests. The production number shows were good, the comedians and magician kind of weak. We enjoyed all four ports and had good shore excursions in Ketchikan and Skagway. However, if we were to take this trip again we would select a different itinerary, as there was too long a time at sea and too little time in Victoria, BC. The only really bad experience that we had was with the hairdresser in the salon. I had scheduled an appointment to have my hair put up on formal night since I had forgotten the necessary items to do it myself. I had a very good manicure and then the stylist started to work on my hair. She did not have a clue what she was doing and I ended up going back to my cabin to take a lot of it out and try to repair the damage before dinner which made us late and spoiled our evening. We didn't even get our picture taken. Overall it was a good trip, just not as nice a ship as we had been led to believe. If we were going to try Celebrity again it would need to be a different ship and itinerary. The people were good, the ship was only okay. A solid experience but nothing spectacular. Read Less
Sail Date May 2012
What a wonderful experience from start to finish. We just returned from a Celebrity Infinity Alaska cruise. I spent a lot of time reading on cruise Critic prior to our cruise and found some wonderful things to do! We arrived in Seattle on ... Read More
What a wonderful experience from start to finish. We just returned from a Celebrity Infinity Alaska cruise. I spent a lot of time reading on cruise Critic prior to our cruise and found some wonderful things to do! We arrived in Seattle on Wed., July 13 from Virginia via Continental. We had reservations at the Warwick Hotel at the corner of Lenore Ave and Fourth St. It is an older hotel but don't let that stop you. Its location was perfect. We were downtown about four blocks from the Westlake Center where the tram stop is located and surrounded by restaurants and shops. The people at the Warwick could not have been nicer. The Concierge helped us with maps and ideas and also getting taxi's when needed. We walked to Pike's Place on our first full day. It was so much larger than anticipated. Yes it was crowded but the experience was worth the crowd. We have never seen such beautiful flowers in such abundance. Naturally the fish market was a must. We decided to be real tourists and took the Duck tour bus. Fun! On Friday we took a taxi to the port which was a short distance away. I like to arrive early and we were the first group of people in line. That meant we were the first people thru the check in process and the first on the ship. We were on in perfect time for lunch and were able to avoid the crowds. Our cabin was actually ready by 1:30 which was nice. The cabin was much like any other although the rounded corners on the bed gave you a bit more leg room. Plenty of hangers and drawers! It seemed to have more storage space than others we have been aboard. On Saturday we arrived in Ketchikan. The weather was perfect! 80 degrees and sunny. I had found the names of several float plane companies on Cruise Critic and decided on Sea Wind Aviation. Upon contacting them several months ago I found them to be a young couple with three children. Leslie Kamm handled our reservation and answered the many questions I had along the way. They could not have been nicer. When we arrived for our float plane trip all was ready and off we went. There were six of us plus the pilot. Amazing ride! We soared above Misty Fjord and over lakes and mountains. Breath taking scenery. We landed on the lake and were able to get off the plane and onto the island. All in all it was perfect. I can not say enough nice things about Sea Wind Aviation. Sunday we arrived in Juneau. Again I had found the name of Captain Jack Cadigan 's company, ScaniaWW on Cruise Critic. We booked him several months out for a whale watching tour on his double hulled yacht. The really nice thing was he only took 8 people plus himself and a mate. The inside part of the yacht was warm, comfortable and he had coffee brewed! Given the fact that it was about 55 degrees and windy with on and off rain, that was greatly appreciated. I sat up top with Capt. Jack. We saw whales, whales and more whales. A wonderful time was had by all. Monday we arrived in Skagway. The weather had turned wonderful again with 80 temp. and sunny skies. We had booked an SUV ride/tour (found on CC) with Becky McGill of Beyond Skagway. She was right on time and picked us up at the dock. She drove us around Skagway for a few minutes as it is really small! And told us local history. Then we got on the Yukon Highway and started north. We stopped at lakes and other interesting scenery. We crossed over into the Yukon, CA., so had to have our passports. One stop was In Carcross (Caribou Crossing) to see a native Indian carver and his apprentices. They were carving huge totums for the soon to be new Indian Lodge. We stopped at Bee's log house. Bee is a local lady who lives there in the summer. She showed us her log cabin that was built by her husband years ago and shared many stories. We went on to the Carcross Desert. Yes desert! Then onto the Dunaroamin Bread and Breakfast for lunch. Suzanne and her husband served us a delicious homemade lunch in a Mongolian Yurt on the shore of one of the most beautiful lakes in the world. Its experiences like this that make traveling worth the trouble! Our 6 hour tour ended up being 8 hours but Becky said she was having such fun with us she didn't mind a bit! She had us back to Juneau in plenty of time to still take in shopping. The next morning we cruised thru the Misty Fjord for several hours and had a day at sea. We arrived in Victoria, BC at 6:30 PM the next evening. Beautiful place. Everyone had told us it was a little sea side city but we found it to be much bigger than expected. We arrived back in Seattle Friday morning. I was very happy with this cruise. It was our first Celebrity cruise. I personally think the food was much better than on Carnival or Holland America. I also think the entertainment was better. Much better! The reviews were as good as any Broadway show I've been to see. I found myself looking forward to the ships evening shows for the first time. The crew gave a performance on the last full day aboard. It was really funny and we were surprised at the talent. We will definitely cruise with Celebrity again. We spent three more days in Seattle at the Warwick Hotel before starting home. We managed to get a lot of sightseeing in. The Space Needle is a must! We had lunch in the cafe while overlooking the city. We also went to the Flight Museum and found it to be very interesting. We were able to go inside a Concord and an AirForce One. Going home was a bit of a chore as our flight was held an hour in Seattle. When we reached Newark airport, there had been thunderstorms. Our flight was delayed three hours! We made it home by 2:15 AM. Fortunately our bodies were still on Seattle time! Great trip! Read Less
Sail Date July 2011
We left Rockville after a series of blizzards, hopeful that our non-stop plane from Dulles to Buenos Aires could also depart. It did, on time. Thus, we left town with the temperatures in the low 20's and blowing snow to arrive the ... Read More
We left Rockville after a series of blizzards, hopeful that our non-stop plane from Dulles to Buenos Aires could also depart. It did, on time. Thus, we left town with the temperatures in the low 20's and blowing snow to arrive the next morning in 80 degree temperature and beautiful sun. Stayed at the Marriott: lovely centrally located hotel. [This was our fifth cruise in a bit more than a year: Western Med (NCL); circum Britain (NCL); Norwegian North Cape & Fjords (NCL); Eastern Med (Celebrity). It was by far our happiest cruise and a ship made for cruising in colder weather. his means that there is lots of room for breakfest in an enclosed space. Also, the trip still has trays! That means that you can sit down to eat with all of your food at one time and the food is still hot when you sit.! WOW!!] Walking was fine, but be careful of the 'mustard bandits.' While you are walking, they spray you with a foul, yellow substance. They then claim it was from birds, and try to help you clean up. In the process they then try to pick your pockets. (We were warned of them, but we were still targeted & sprayed.) If this happens, just be loud, and keep them away from your body. This was successful for us, and foul goo did wash out. Ship is large, but 'right size' for amenities and 'comfort level.' We never got used to the hugeness of the Equinox or its poor design. Infinity has drawers for clothes than are easily accessible; Equinox only has shelf space located above the bed. Equinox lacks trays in the buffet. Formal nights on Equinox are more intrusive, though the Equinox also has the the Asian fusion restaurant that provided the finest dining experience we've experienced at sea. We stayed in the concierge class on the Infinity (and Aqua Class on the Equinox) neither are worth the extra cost. We didn't experience any meaningful amenities, other than priority boarding. (We converted the champagne to white wine, the shared it with our tablemates. The canapes were minimal. Since we didn't use the pool, the bathrobes were never used.) The concierge class didn't help us get any special treatment when trying to book a tour in the Falklands. The cabins are identical to those on lower decks. Service was generally excellent on every cruise we were on, regardless of line. ACTIVITIES: on NCL and Equinox, the lecturers were oriented to shore excursions, hence the sale of the tours and shopping. On Infinity, there were 2 lecturers, both university professors: a biologist and a geologist. We went to every lecture, and every one was magnificent. Their lectures gave us a better idea of which tours we wanted, sometimes confirming our prior research, and sometimes causing us to change our minds. These two guys also acted as our guides as the ship cruised Antarctica. Our understanding and appreciation skyrocketed due to their presence, for they added so much content to the scenery. Smoking is extremely limited on the ship (GREAT!), consequently, one could walk through the casino without a gas mask or even the open deck. Since we don't gamble and rarely drink (outside wine or beer with dinner or lunch), we can't comment on the casino or bars. ENTERTAINMENT: Our group (Music at Sea) featured Brooks Aehron, a fantastic pianist who also performed for the ship. While his style is clearly towards the classical era, he also performed some Gershwin & Andrew Lloyd Webber. We also enjoyed the strings quartet who also did a joint concert with Brooks: amazing is the only qualitative word that truly fits. We went to a couple of the theatre productions, and found the entertainment in those shows to be far superior to the Equinox which featured more circus acts. The music on the Infinity, even if was a style that we rarely enjoy, was uniformly superb. STATEROOM: functional, with no problems. That may sound 'adequate,' but compared to our trip on the Equinox, it was wonderful. Clothing storage was important because we were in 3 seasons: winter, summer, spring. We didn't carry any formal wear or even suits/dresses; our cruise style is to enjoy the destination. After dressing for work for 40+years in suit & tie, its a pleasure not to have to do it anymore. (However: see dining for more). We rather tramp around the deck when the wind was blowing or the pampas and hills than wear formal wear. Besides the space for storage, everything in the room worked on the Infinity. The bugs (and smell) were still being worked out when we sailed on the Equinox, with myriad small problems about every other day. The layout of the room helped maximize our cruising experience due to the balcony and outside window wall. DINING: The main dining room (MDR) was probably adequate, service was slow, and we really didn't enjoy it very much. We didn't eat there on formal nights, and the ship was just about to convert to a partial open dining plan in the MDR. Honestly, I don't enjoy French cooking, and would have preferred the choices in the buffet to the MDR. We ate as a group in the specialty restaurant (SS United States) twice, and they required me to wear or drape a suit coat over the back of my chair. I understand their logic, and tried to comply, in spite of the fact that we didn't bring such clothing with us. The food was nice, but again, that's not our style. BUFFET & BISTRO: Hot Food was always hot, and choices were always excellent. Quality was better than 'adequate" and we should have eaten dinner there more often. Trays made every meal there better because each individual was responsible for assuring that hot food was hot by the time you got to a table, not the inefficiency of staff or the layout of the facility. In comparison, hot food that was warm was the best that could be expected on the Equinox. The room was never over-crowded during breakfast, as it always was on the Equinox and the NCL ships. BISTRO was a gem! During dinner hours, it was an area of the buffet with table service and a different cuisine, with a nominal $2 service charge. It's an area where new assistant waiters were trained. The nights we ate there were dining experiences to be treasured. Salads were buffet style. Vegetables were family style (several options on a serving plate to be shared by those at the table). Five kinds of meat were served straight from the barbecue skewer (pork, chicken, lamb, flank steak, & fillet Mignon). The food was superb, and the service impeccable. If we weren't with a tight-knit group we would have eaten other dinners there that featured locale cuisine. Embarkation & Disembarkation: Buenos Aires is a cumbersome port for the Infinity. We needed to be shuttled from the terminal to the ship by a bus. Not the best arrangement, but the rest of the cruise was wonderful. OTHER: the photo people weren't as pushy as they were on some ships. Given the remoteness of the destination, we looked at the DVD prepared and sold by the photo people. It is superb, we bought it, and aren't disappointed. We've been a bit disappointed in the past by some of the photographers on-board other ships, so we didn't buy some of their other packages or stock photos. We wish we had. The packages, like the video, were excellent. CHILDREN'S CLUBS: not applicable to us, but we did see young kids having a great deal of fun. PHYSICALLY CHALLENGED ACCESSIBILITY: On board the ship, it was as expected: excellent. Off ship, there were problems for the physically challenged on this itinerary. OVERALL: Not quite the expedition ship experience, but wonderful combination of exploring a rarely seen part of the world while at ease. We choose not to make it a luxury cruise, a feature for those who like it on Celebrity. Other than MDR food, this was a superb cruise in every way. Read Less
Sail Date February 2010
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

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