1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Infinity Review
  5. Celebrity Infinity Cruise Reviews

25 Celebrity Infinity Europe - Eastern Mediterranean Cruise Reviews

Over all the ship is average. Lame lecture circuit.. here we are in the middle of history, Jerusalem, Bethlehem, Rhodes, Malta....you would think a guest lecturer would put some spin of the past, but NO.. the only speaker missed the ... Read More
Over all the ship is average. Lame lecture circuit.. here we are in the middle of history, Jerusalem, Bethlehem, Rhodes, Malta....you would think a guest lecturer would put some spin of the past, but NO.. the only speaker missed the mark.. had several lectures on how to talk to your dog. Yes. And the turkey is on for the next cruise, too. He is a “ringer”, no way could you get this gig without payola. Shows.. pretty good. Skinny Elton singer was good.. Broadway, good too. Rest ho hum. TV.. in case you wanted to watch football of even hear the news, good luck. TV sucks. Freezes, worthless. Movies are a frighten joke. Cartoons and documentaries unless you want to pick one of a dozen pay per view at $15 each. Selection is sorry. Specialty restaurants.. the Sushi is ok for sushi lovers. Limited menu for others. I think they need to copy Nobu to be success. 25% full. Mostly empty and avoided. Otherwise it will die. QSine is a video novelty restaurant.. worthy of one visit, like a Disney animation. The good one is a Tuscan.. best choice. That’s it. Otherwise the cruise was great. Read Less
Sail Date September 2019
I had been looking for an Adriatic cruise that went to almost all the ports for 2 years and finally found it on Infinity. Having cruised on Celebrity 16 times in the past, I was looking forward to our Voyage. For the most part I was ... Read More
I had been looking for an Adriatic cruise that went to almost all the ports for 2 years and finally found it on Infinity. Having cruised on Celebrity 16 times in the past, I was looking forward to our Voyage. For the most part I was extremely satisfied but little things dampened my experience. The ports all exceeded my expectations. In Koper, we took the HOHO bus to Piran. It was excellent. There is virtually nothing to see in Koper itself. I went into old town and was back in my cabin in 30 minutes. From Zadar we went to Plitvice Lakes Natl Park on a private tour with 4 other couples. It was terrific. The next day in Split we had another private tour which also was outstanding. Our next day was in Dubrovnick. This started a group of ports where the ship promoted a shuttle bus that you had to pay for. They never mentioned that you could walk about 1/3 mile off the ship and get a city bus that took you to the old city's main gate. Kotor, our next stop was good. From Catania we took a train to Syracuse which was a better experience that Catania. Our next 2 stops were Palma and Ibiza. Again there was shuttle bus "for sale" in Palma (20 Euros RT). The traffic was awful and the return trip was totally disorganized. No one knew where to get our bus since there were multiple ships in town and no spot identified for ours. Again in Ibiza a "for sale" shuttle bus. No one mentioned that for 1/2 the price you could take the City boat to town. It is these little things that irk me. Why not just increase the cruise price $50 and offer free shuttles? The food was Celebrity good. Both my wife and I have always liked Celebrity's cooking. Our waitstaff was excellent. We had select dining and a reservation every night at 8PM. For the 1st 10 nights we had the same table, then the host gave our table away on night 11!!! The also aggravated me as we had bonded with our servers and the new table and waiter were not even close to what we had experienced. The entertainment was excellent. It was more for us with fewer special effects and more singing and dancing. The Celebrity orchestra is always a PLUS. I don't usually like Magicians but tolerated that show and was rewarded by the next him showing us how he did a few of his tricks. The Captain gave a great enrichment lecture on navigating the ship. I also thoroughly enjoyed Luigi, the cruise director, with whom I had sailed previously. He was often greeting passengers leaving at ports and was there to say goodbye on disembarkation day They reminded us of the post cruise survey which is a Joke. First of all there is only 1/ cabin. My wife and I have different opinions and would have liked to express them. There is no space for constructive criticism. The emphasis is how clean the ship, cabin and bathroom are. I am sure that this is most likely only used so that they can show that they get feedback. To me it was garbage in, garbage out Read Less
Sail Date August 2019
This was our first time cruising with Celebrity having cruised many times previously with Norwegian, Royal Caribbean, Carnival, and once on MSC. We mainly chose this cruise for the ports visited as all the places sounded very interesting. ... Read More
This was our first time cruising with Celebrity having cruised many times previously with Norwegian, Royal Caribbean, Carnival, and once on MSC. We mainly chose this cruise for the ports visited as all the places sounded very interesting. The ship is definitely showing its age and is in need of some renovations but most common areas were clean and comfortable so that was fine. We liked how even though the ship was completely full, it never felt crowded as we never had trouble finding a table at the buffet, finding seats in the theatre or finding lounge chairs to bask in the sunshine which made our experience that much more relaxing. The only main negative came in the main dining room. We had open seating but the first two nights they gave us the same table and waiters. We are not ones to complain about restaurant service but he was one of the worst waiters we've had. Both nights he barely greeted or smiled at us and took forever just to give us the menus and water. Nor did he ever ask us if we wanted coffee or tea afterwards unlike all the other cruise waiters we have had previously. We were so unimpressed that we ended up eating at the buffet for dinner for the remaining nights. We actually enjoyed the food at the buffet and how they had themed food nights (eg. Greek night) so we didn't mind. The buffet staff were quite pleasant as well. Now for entertainment, they had a show each and every night and at two different times so you can more easily fit it into your schedule. I would say the entertainment was alright, nothing amazing but not bad either. They had a mixture of dancing, singing, a magician and several very talented musicians. Some shows we enjoyed more than others. Every night they also had live music at several places around the ship which was nice, we particularly liked Nick the guitarist. I did notice that on the sea day there wasn't enough activities to do around the ship so that day felt a little boring. Since we had not been to any of the ports on this cruise (Sicily, Malta, Argostoli, Dubrovnik, Koper) we booked the shore excursions package which included tours in all the places except Koper, but we booked an excursion for that separately. We liked all the excursions although they were pretty brutal in the heat as many of them involved quite a bit of walking. My favourites were Sicily (Lovely Taormina) and Malta (Seaside tours and local Delicacies). Dubrovnik was beautiful too but so overcrowded that it just took away from the experience. I would recommend going during school months to avoid the heat and crowds. Argostoli was nice but not a whole lot to see and in Koper we joined a tour to Ljubljana the capital city of Slovenia which was fun but felt a little rushed. We did enjoy our time in all the ports though. Overall, we had a good experience with our first cruise on Celebrity. The food, especially the buffet were quite good compared to past cruises and we liked the lack of crowds around the ship. I would cruise with them again if they have the right itinerary but wouldn't necessarily go out of my way to cruise with them. Read Less
Sail Date August 2019
Overall we had a wonderful cruise, but I can’t say it was a typical (I hope) Celebrity product. It was our first M class ship, and she is certainly looking tired but the staff keep her spotlessly clean. The decor is a bit dated and ... Read More
Overall we had a wonderful cruise, but I can’t say it was a typical (I hope) Celebrity product. It was our first M class ship, and she is certainly looking tired but the staff keep her spotlessly clean. The decor is a bit dated and the soft furnishings desperately need changing. However, we never had to fight for a table in Oceanview Cafe, El Bacio or sun beds. The ship sailed full but it never felt crowded, even on embarkation lunch time we managed to find a table in the buffet - something we have struggled with on S class ships. We were in cabin 7039 and had a great stateroom attendant, Select dining was a bit hit and miss our waiter Jess wasn’t the best but the assistant Djhannah more than made up for any shortcomings. Food, whilst subjective was certainly better than Silhouette last year and there was always something on the menu to tempt me. It helps that I think the french onion soup is one of the best starters. Ports of call were good, Venice was a return trip for me, we went to Murano on the first day to buy the piece of glass I should have bought last year, unfortunately the shop was closed but I managed to find the glass works who produce the item and I ordered the piece to be made and shipped. Next day we went to St Marks and had the obligatory gondola ride, cheesy but great fun. Our tour in Split was a disappointment, we opted for The Game of Thrones sites tour. The guide was very knowledgeable but never shut up talking, it was seriously overkill, no time to stand and take in views etc. It was also fiercely hot 42 degrees and whilst the tour was badged as moderate it should have been strenuous, 2km hike up a 30 degree gradient of loose shale with no handrails. I think it was telling that of our group of 30 ish people only about 4 or 6 opted to continue the second half of the tour which was a further hour and half walking tour around the town, most people at this point went back to the ship. I did go to guest relations and suggest that the tour advert should be amended so people knew what they were signing up for but to be honest the person I spoke to didn’t really seem that bothered. As a result of this bad experience I cancelled our other booked tour to Pompeii, it was badged as strenuous and if it was going to be more difficult than the one we had just done I don’t think we would have enjoyed it. Montenegro was fabulous, stunningly beautiful and a wonderful sail-in/out. Tender port but efficiently done with both local and lifeboats used, about a 15 minute wait to get off. The old town is charming and great for leather goods. Definitely on my list to return to. Corfu, least favourite port, not particularly attractive and the only place we were hassled by beggars who were quite aggressive. Naples we did a great local excursion. Twenty minute walk from the ship to Underground Naples, 40 m down steep stairs into the Roman water tanks and tunnels which served the whole city. These were used in the Second World War as air raid bunkers. The whole city lived down there. Fascinating place and great volunteer guide, the best 10€ spent of the cruise. Highly recommended. As I said we really enjoyed the cruise but now for the contentious bit...............go get the popcorn and sit back! I have never really understood why people get so het up about dress codes, well I do now. Celebrity have a policy but they just don’t enforce it, well they do sometimes............ Bare chests in the buffet, bikinis in the buffet, pyjamas in the buffet, I didn’t think it would bother me but it’s unsanitary and it did. The main dining room was similar in that scruffy cut off denim shorts and T shirts seemed to be acceptable dress, even on evening chic nights if you were from a non English speaking country. We saw an American teenager dressed in smart burmuda type tailored shorts turned away after having the dress code explained, whilst many Italian and Spanish teenagers were allowed in wearing cut offs and running shorts. It just didn’t seem fair. I would like to think that maybe the staff at the door didn’t have a good enough grasp of the language to explain the dress code. We heard guests complaining about the non enforcement of Celebrity rules, the restaurant manager said he would pass the complaint onto his manager. The other area which to me was a negative was the Cruise Director, Luigi. Loud pool games every afternoon, not much trivia or the usual Celebrity entertainment, a generally manic demeanour- it felt like Butlins at Sea. I wonder if he had been brought on as there was such a large Spanish guest population and he was a Spanish speaker? All announcements were in English and Spanish. It felt more like a Royal Caribbean cruise with knobbly knee contests etc. Main theatre entertainment was weak but the music around the ship in lounges and bars was generally very good. Officers around the ship were almost invisible. I have two future cruises booked, around Japan and the Baltic next year, I’m hoping that the product will be back to what we usually expect. Read Less
Sail Date August 2019
I would like to start this review by stating that I have taken most of my trips with another cruise line and I am extremely disappointed in everything on this trip. We spent 5k for our cruise and another 2k for travel and adventures and ... Read More
I would like to start this review by stating that I have taken most of my trips with another cruise line and I am extremely disappointed in everything on this trip. We spent 5k for our cruise and another 2k for travel and adventures and needed stuff including WiFi for cruise for two people as they make you pay per device and didn’t receive 5k in services or travel! The vessel is a bit outdated inside but it’s still comfy as far as the room size and shower goes but then again I am in a stateroom. There are people on board whom due to being on the vessel for months have had hair loss due to the chemical treatment of water so I evil be using bottled water to wash the rest of this trip! The food is horrid in the buffet and main dining is pretty decent but takes too long to get food and it seems to take two hours to eat. The specialty dining has extremely long waits and when told to arrive early and we do we still sit for 45 minutes. I want to also express that the ports they take you to on the Adriatic Sea is horrid really and nothing to see so you will spend a lot of money to actually get a speed boat to take you other places if you want to actually see something and the staff and their tv tells you this when you board so wow. The fast high speeds boat you rent will want you to leave at 8:30 or 9:30 am. I also don’t think you should have to dress up for dinner because why dress up to eat then go to sleep as the entertainment on ship is obsolete and what’s offered it a joke. The internet is horrible and it is for the boat as well and employees will Tell you their device is down also in customer relations. The only entertainment they have is a blonde headed chick that her boobs are about to fall Out of her tank top that had cuts in the front the whole trip! They play a sound track of about ten songs on the boat over and over and the song “ swear I don’t have any gun” has played about 199 times in 4 days as it plays all day over and over and young and old both complain. Unaware why they have a chick wearing a tank top by the pool singing with her holes in it with her boobs hanging out as I felt I was at a strip club. She also sings almost the same songs they play over and over and this trip is horrible for Americans and French for sure! This isn’t a family cruise either by no means as there is nothing for kids to do so they run everywhere and throw sandbags from the corn hole game all day on deck with no supervision and the staff did notthing! If I were you I would fly to the area you want to visit and wing it cause these people are not taking you to any port you want to see! There is no entertainment on this ship and nothing to do and it’s boring and there are no shops except jewelry and liquor basically and all the ship is geared for is alcohol and sleep and some food! The room service night menu has basically bologna and burger! Also I want to say that there are not enough people who speak English to get anything done and you will spend about 500-800 to ever use internet and the tv has one movie channel so at night there is nothing to do and no tv to watch. They play basically Star Wars and ET type movie over and over and this not a cruise for young as everything closes at 10:30 and they start shutting everything down around 7ish! The staff is scarce and the only people on the ship are to clean really and are not helpful! If you want to be on a nursing home cruise this is the one for you as they start at 7am and close at 7ish some places not many open till 10 and then the older people have to cause the loud music never stops and it’s techno type music over and over it’s horrid you want to jump ship after five days of it 24 hours a day because you cannot escape it. Also the employees on board day they have listened to this ten song soundtrack for three years in a row without change! I feel like I am on the movie “Groundhog Day”!!!!!!!!! Worst trip ever I would have rather been at work or cut grass all day everyday! Horrible and I do not recommend as it’s a waste of money and def buyers remorse!!!! Read Less
Sail Date August 2019
We booked this cruise some 10 months before departure and was a little apprehensive reading some of the reports as to the ship being tired and old. We did not find this, yes in places, you had to look, for slight rust on windows, small ... Read More
We booked this cruise some 10 months before departure and was a little apprehensive reading some of the reports as to the ship being tired and old. We did not find this, yes in places, you had to look, for slight rust on windows, small rubs on furniture, but overall we were more than satisfied. We flew to Venice to embark and took the Venicelink private shuttle to the port, this we found well worth the money, a great way to come into the port with the ships towering above you. Everything was taken care of and they even off loaded the baggage and we never saw it again till it was outside the cabin, rely was and experience. Unfortunately the disembarkation was not the same, again we opted for a private shuttle from the port of Civitavecchia to Rome airport, with a company called Airport Shuttle Italy, They did not arrive on time and after many many phone calls we found that the driver had forgotten his pass to get into the port, how were we supposed to find him,when we were told that they would be at the ships side after disembarkation. After a worrying time we eventually were taken outside the port in a taxi to find the driver. Just a few words about the crew and the cruise overall. We felt that the crew were exceptional, apart from the waiters serving drinks in the many bars. We had cause to complain to the Food and Beverage Manager on one occasion. We were seated in the Constellation Lounge and the bar was due to open at 7pm, we sat there and three bar staff just ignored us, when I went to the bar and asked if we could order, the head bar man said, sorry we have a large party due at 8pm, by the way the time at this point was 7.15pm and he refused to serve us. Other than that we also found waiters in the Martini Bar and Rendezvous Bar not very forthcoming and many times we had to go to the bar and ask for service. It was chalk and Cheese for the other staff, we could not fault them from our table waiters, Charles and Francis to the boys and girls in the buffet, nothing was too much trouble. We even had invites for a sail away on the heli pad, Champagne and music as we sailed out of Naples, a great touch Celebrity. Ports of calls were, Venice, Split, Kotor, Corfu and Naples. Loved most of the ports apart from Naples, weather overall was far too hot for my liking, most days it was over 38/40 degrees. Read Less
Sail Date August 2019
The boat is a bit older but had some really nice unique things,like in the blu dining room you could see out from every seat,the bar kept curtains open later and the ocean view cafe was spread out so flowed better. They also left salad bar ... Read More
The boat is a bit older but had some really nice unique things,like in the blu dining room you could see out from every seat,the bar kept curtains open later and the ocean view cafe was spread out so flowed better. They also left salad bar open longer which is great if you got back later in the day. The need to reconfigure the spa and Persian gardens.spa rooms were too bright the Persian garden too dark. Flip them!!I missed the fresh fruit that we got daily in aqua class. Also if you are cruising in europe pre book and pre pay for excursions to avoid added vat charge. Also Tuscan and qsine were not as good as on solstice. I loved that the pool areas were larger in both the solarium and the open one,but I hated that the canyon spa,breakfast,lunch area was dark,hidden and didn't have ice. We had an issue with a cancelled due to conditions excusion,we had to get the group together and argue to be reimbursed. Thanks to Norbert it was resolved but was alot of wasted time. Read Less
Sail Date August 2019
We chose the cruise to celebrate our Pearl Wedding Anniversary because of the dates and itinerary and the reviews that Celebrity first class. We have been on many previous cruises with several other cruise lines but we hadn’t been to ... Read More
We chose the cruise to celebrate our Pearl Wedding Anniversary because of the dates and itinerary and the reviews that Celebrity first class. We have been on many previous cruises with several other cruise lines but we hadn’t been to the ports on the Dalmatian coast. After 3 wonderful nights in Venice we boarded the ship, which was a very fast and efficient experience. We were given half a glass of fizz to welcome us on board. We had booked Concierge class so enjoyed the lunch in the dining room after boarding. Our stateroom on deck 8 was fine, the balcony was small compared to other ships we’ve on and a bit rusty but we didn’t mind that really. There was plenty of plugs both European and USA. Nice toiletries. However, what spoiled it for us was the main dining room experience. We had requested late dining and a table for 2, being our wedding anniversary. The table for 2 was jammed between another table for 2 and a large noisy family table. It was so noisy we couldn’t hear each other without shouting. The food was also a disappointment, very limited menu, low quality food and always served Luke warm. One night I ordered goats cheese and asparagus salad. This comprised a pile of bitter rocket, 2 pieces of asparagus and literally a few crumbs of goats cheese. The waiters were doing their best but were mostly focusing on the larger tables and we were left sitting between courses. We only ate there 3 nights out of 7. We would certainly not eat in that restaurant if it was in our home town so why should we eat in it on holiday? Ambience nil. We ate at Tuscan Grill 3 nights all excellent food and service, but obviously had to pay extra and once in the buffet, but we didn’t like the buffet much either, Luke warm bland food. Breakfast room service however was excellent. Such a good choice on the menu compared to other lines and always served on time. This was a joy, we loved to sit on the balcony enjoying the views. The bar staff mostly worked hard especially in the pool bars. Entertainment was mediocre, shows in main theatre so so but no piano bar which we like best. There was a good guitar man I think he was called Nick and we liked the cello duo who were often in Cellar Masters bar. We only did one ship excursion and it was excellent. We did the vineyard experience in Montenegro. If you haven’t booked anything book this if you like the rural country side and wine. Lovely drive over the mountain to a small family run vineyard where we were given a tour then a lovely lunch and loads of their wine. So, while we weren’t miserable by any means, doubt we will sail on a Celebrity ship again because of the main dining room experience. Read Less
Sail Date July 2019
We had been watching the last-minute deals for European cruises over the past few months, and when it transpired that none of our three young-adult offspring could join us on vacation, my husband and I made the decision to go on this 7 day ... Read More
We had been watching the last-minute deals for European cruises over the past few months, and when it transpired that none of our three young-adult offspring could join us on vacation, my husband and I made the decision to go on this 7 day Adriatic cruise out of Venice, even though it was at the peak of the insane tourist season in Europe--the deal we got was just too good to pass up! Having heard that the Celebrity Infinity is soon to be renovated and somewhat "worn", I was a bit concerned, but should not have been. The decor, carpeting, lounges and bars were inviting and well-maintained, and we found nothing to grumble about in that regard. Embarkation in Venice was seamless, allowing us to board shortly after noon, and we were greeted with glasses of prosecco in the grand foyer. Lunch was being served and we had time to orient ourselves to the ship prior to the obligatory mustering drill. Our cabin, despite having been reserved last-minute and being interior, was more than adequate: plenty of hangers, closet space, drawers, and shelving in the room and in the bathroom, though I could always used more hooks. An umbrella was provided, which turned out to be handy the first two days of the cruise, during which it rained quite a bit. Robes were provided. We never received an ice bucket in the room, but never requested one, as we had the beverage package and no need to have drinks in the room. Our cabin steward was friendly and unobtrusive and quickly realized we are late to bed, late to rise sort of folks. Having booked last-minute, we did not have a set dining time, but rather open seating: we were willing nearly every evening to sit with others and were lucky enough to meet some very lively dinner companions from Ireland, Scotland, and Britain (?no other Americans were willing to meet others at dinner?). The food was very good across the board, so we had no reason to try any of the specialty restaurants. We ate every breakfast in the Oceanview Cafe/buffet and enjoyed the omelet and waffle station. We usually returned from port days to eat a bit of something there as well, but always had dinner in the dining room. Given that we were at different tables at different times each night, it was not possible to develop any relationship with our servers, but they were all competent and friendly across the board. Nightly entertainment was good but not necessarily great: the comedian was a bit spotty, especially on his second night, the ship's dancers and singers were good and entertaining, the acrobats that appeared twice were GREAT, the musicians in the lounges were very good, and "Monananda" (a singer and guitarist couple from LA) were fantastic. They had a CD on offer one evening when out at the Mast Bar, and we felt badly that we didn't purchase one, but who carries cash around on board? Our SeaPass card was all we needed to purchase things on the ship! The fitness area was large and had plenty of machines to get a workout, but I always wish there were more FREE classes/activities rather than the for-fee ones (what about Zumba?) The locker room had 3 showers, 3 toilets, lockers, sinks, towels, and a hair dryer, but no lotion. The sauna was rarely busy but one evening it was merely tepid and not inviting. We only went on one ship's excursion as we had never been in Montenegro and didn't know what to expect. The port of Kotor was also our only tendered port and we wanted to make sure that, being on a ship's excursion, we would get back to the ship in time no matter what. Our excursion from Kotor went to Budva, on the Adriatic coast, and the only disappointing thing about the day was that, on the way back, we were brought to a "leather showroom" and had to watch models show the wares and then spent ~20minutes in the showroom being asked if we were interested in buying anything . . . NO. The ship is well laid out. The pools were a bit small for the number of passengers on the ship and the hot weather, but it was great to have the interior (covered) thallasotherapy pools to decompress some of the adults, as this was a quieter area (usually), and would be usable in inclement or cool weather as well. The Rooftop terrace was a comfy area where outdoor movies were shown and where Moananda played one night. The Constellation Lounge was the main area for music and dancing in the evening. The Rendevous Lounge was where much of the trivia was held. The Martini Bar was always hopping when we passed by. Read Less
Sail Date July 2019
The Celebrity experience would be very hard to surpass in my opinion. From day 1 to disembarkation, every aspect of my cruise was excellent. We did the Adriatic & Italian itinerary which was amazing. The ship is very elegant, old ... Read More
The Celebrity experience would be very hard to surpass in my opinion. From day 1 to disembarkation, every aspect of my cruise was excellent. We did the Adriatic & Italian itinerary which was amazing. The ship is very elegant, old Hollywood glamour I thought. We stayed in a balcony stateroom which I think is worth the extra money, returning to my room and being able go go out onto the balcony and see the sea and feel the breeze and listen to the sea was beautiful. The food is amazing, there is plenty of entertainment for all, staff were exceptional. Dining room staff were excellent, very intuitive without being intrusive. We met amazing people and had great conversations while dining and we were seated at tables for two, one can interact with others or otherwise depending on how comfortable you feel at that given time, the atmosphere was so lovely and we chatted to nearby diners. I was so impressed, I booked a cruise for next year while onboard. A thumbs up from me. I am probably spoiled now for future cruises. This was a 5 star experience for me. Read Less
Sail Date July 2019
We choose this cruise because of the ports visited-Sicily, Malta, Argostoli,Greece, Dubrovnik, Croatia, Koper, Slovenia. The ship is older, but still lovely. We were in an Aqua class cabin at the rear of the ship and loved it. We ... Read More
We choose this cruise because of the ports visited-Sicily, Malta, Argostoli,Greece, Dubrovnik, Croatia, Koper, Slovenia. The ship is older, but still lovely. We were in an Aqua class cabin at the rear of the ship and loved it. We enjoyed the Blu Dining Room where the food was excellent. We felt the staff was very accommodating throughout the ship. A lot of people on the forum complain the ship is “tired”, but we enjoyed its smaller size and next year it is due for an overhaul. If you are looking for a mega ship with all the new bells and whistles, this is not the ship. However, if you are concentrating on the ports of call and want a lovely means of transportation, this is a great ship and itinerary. We used the ships excursions exclusively and were happy with each and every excursion we attended. By watching the website for sales and using ship credit, the excursions were reasonable. We only had one sea day on this cruise, so we did not participate in many on board activities. However, I attended two dance classes and they were a blast. I also had a message at the Canyon Ranch Spa and it probably was the best message I’ve ever had. The ships entertainment was fine. We attended a couple of production shows and a comedian who was hilarious. All in all we had a fantastic cruise on the Infinity. Read Less
Sail Date July 2019
We sailed as a family with two girls aged 12 and 14. Previously we have sailed with Royal Caribbean, Celebrity, Holland America and Princess. This was one of our top three cruises and the food and service in the main dining room was the ... Read More
We sailed as a family with two girls aged 12 and 14. Previously we have sailed with Royal Caribbean, Celebrity, Holland America and Princess. This was one of our top three cruises and the food and service in the main dining room was the best we have received on any cruise. The food was consistently very good every day except on the last day when the medium rare steak I requested was served well done. However, these things happen and the steak was immediately replaced by our excellent waiter Aryana - he went above and beyond to provide truly excellent service every day without fail. The ship and facilities were excellent and well kept despite the age of the vessel. I have sailed on much newer ships but there was enough to keep the whole family occupied. We enjoyed the evening shows, quizzes, dance lessons, pool facilities, etc. and the kids particularly liked the silent discos (very fun) and watching evening movies from the top deck on the big screen. The itinerary was very port intensive with only one sea day so unless you are looking for the ship to be a floating resort with climbing walls, water slides, multiple restaurants, etc., you should be able to find plenty to do. The ports of call were all very enjoyable - Rome, Sicily (Taormina), Malta (Valletta), Kefalonia, Dubrovnik, Slovenia (Koper) and Venice. In Koper, we took a local bus to Piran, which was lovely. I would highly recommend Celebrity Infinity and my family would happily sail on this ship again. Read Less
Sail Date July 2019
This was my first cruise with Celebrity. I wanted to try the line and wanted a 7 day Med on a small-medium ship so Infinity fit the bill. I was a bit apprehensive when I read some reviews (especially as my husband is not a cruise lover and ... Read More
This was my first cruise with Celebrity. I wanted to try the line and wanted a 7 day Med on a small-medium ship so Infinity fit the bill. I was a bit apprehensive when I read some reviews (especially as my husband is not a cruise lover and has to be dragged on one). The words "old, dated, tired" kept going round in my head from other reviews. But it goes to show you should keep an open mind...I absolutely loved this ship. The small worn bits here and there are not worth mentioning (to me anyway). I think it is a beautiful ship, understated elegance and the crew kept it really clean and were constantly maintaining it. It doesn't have the bling of other ships but I don't want a promenade with trees and endless shops. I want to know I'm on a proper ship. For the first three days I didn't even get off, I enjoyed the pool area so much (and I had it almost to myself). There are some really luxurious sun loungers although some kind of sun shade would be good. It was a bit too hot in July. The pool is small but nice and deep. The cabanas on the top deck are also very inviting but there was always a film being shown so it was not the most peaceful of areas. Great for teenagers though. The food was the best I ever had on a cruise, we only ate in the Trellis and Ocean View buffet, (lovely afternoon tea) and I really liked the lobster night. The waiters were fantastic, so attentive and we had fun with them as well as all our different dining companions. Really, all the staff were great and hats off to the crew behind the scenes who keep it all going smoothly and we never get to see them. Apart from the ship, the people we met, from all corners of the globe, made it a truly memorable holiday. We had such fun at night on the dance floor, oh that silent disco is the best thing ever!!! We actually never made it to breakfast any day, as we danced late into every night. Didn't make it to any shows either, I popped my head into one but we preferred the musicians in the bars before dinner. My husband got off every day in order to do his 10,000 steps (to offset the gorgeous food and cocktails), I only got off at Argostoli, Dubrovnick and Koper and in all these, it was just to have a swim in the clear Mediterranean waters. In all cases we walked for 30-40 minutes to a beach. We could have got there by easier means but wanted the walk. Koper has a really super city beach a stone's throw from the ship. (It was my fourth cruise round the Med so had been to most places before) I will definitely cruise with Celebrity again, I'm just sorry all the ships being built these days are so big, Infinity is a lovely size and even though it was full, it never felt crowded. Sorry I can't comment on the Spa, theatre, speciality restaurants, indoor solarium, casino...what can I say, it was a fun filled week without even getting round to any of these.. Would go again tomorrow... Read Less
Sail Date July 2019
We chose this cruise as the dates fitted with our 30th wedding anniversary and also because of the destinations we hadn’t been to before except one. From the start on arrival to the airport , celebrity staff were very organised, not a ... Read More
We chose this cruise as the dates fitted with our 30th wedding anniversary and also because of the destinations we hadn’t been to before except one. From the start on arrival to the airport , celebrity staff were very organised, not a long transfer to the ship around 30-40 mins, concierge check in was very quick, smooth all round, we were on the ship before we knew it, lovely drinks welcome on board, the ocean view cafe was open and we didn’t have to wait longer before the staterooms were ready, staterooms were comfortable enough and had toiletries in the bathroom, hairdryer and safe in the room, our stateroom attendant was very good. Our dining room experience was amazing, we had the most amazing friendly staff who couldn’t do enough for you and it’s the first cruise after doing 6 previous cruises that we saw and spoke to our head waiter all the time, just makes the difference, the food was of good quality, some days were excellent, the favourite was the tornado steak, the lamb and lobster night just fabulous. The Ocean View Cafe, was set out around both sides, sometimes you were searching at different ends for certaIn foods, but you got used to the set up, we never struggled to find a table as there is plenty of seating, the staff again are very friendly. The ship itself was lovely, I understand that people say it’s a little older fashioned but nothing at all that you need to worry about, we felt that all the areas, Cafe al Bacio, martini bar, cellars masters bar, were of a good standard, there is fabulous outside film area all with comfy seating showing movies everyday, the toilet areas are very clean and well stocked and the staff again are very friendly. We loved every destination that we went to, Venice was gorgeous, gondola ride is €80 but this can take up to 6 people, so you can share the cost, what a beautiful place. Croatia was gorgeous, we just took the hop on hop off bus for a bus tour and walking tour this was €20 pp, really good way to look around. Kotor was just stunning, you take a tender from the ship and we just had a look around ourselves, for a few hours, wow the sail away was stunning to see. Corfu we wanted a beach day, we missed out on the celebrity beach trip, this sells very quickly we tried to book as soon as we got on board but it was already full, the ship cost for this trip is around $40-$45 pp, so we just got off and looked for own transport, be careful as the taxi trips at the port are charging €110 for 2 which is just a rip off, here we ended up on the red tour bus at €19 pp, we stopped off at the first beach on the tour had 4 hours and then got the bus back and saw the rest of the tour which was great, beach beds to hire, reasonable cost, with bar selling drinks and food at good prices, there are also toilets at this beach, the staff were very friendly and are up and down the beach serving. Naples we did a ship trip here, at $99pp to Pompeii we did the 1.30pm 4 hrs trip as the am one was sold out but this was perfect we had the best guide called Jose, he was very knowledgable and was passionate , he was quite funny also which made the trip brilliant, apparently we totally made the right decision to go in the afternoon as the morning one was so rammed with people it was hard to get around.. Wow this cruise was amazing we loved every minute, we will definitely be cruising with Celebrity again.. Read Less
Sail Date July 2019
Don't listen to the negative reviews, complaining about the ship's age and the staff. After a week on the Celebrity Infinity, I'm convinced those reviews were left by picky and miserable people. Yes, the ship is definitely ... Read More
Don't listen to the negative reviews, complaining about the ship's age and the staff. After a week on the Celebrity Infinity, I'm convinced those reviews were left by picky and miserable people. Yes, the ship is definitely old, but it's very clean and well-maintained. And I can't even begin to tell you how incredibly the staff was. We've previously sailed with Princess (just okay) and NCL (horrible experience). My husband and I agreed that we'll look at Celebrity first, for all future cruises. We booked a Concierge Class stateroom, and never regretted it. Our embarkation time was 11:30. We arrive about 5 minutes early, and were on the ship with a glass of champagne in hand before 11:45. I still can't believe how smooth the check-in process was. We spent the next couple hours enjoying the pool bar while waiting for access to our rooms. The stateroom was outdated, but very clean. Our Concierge, Jonathan, was fantastic. He provided guidance with a couple ports, and was able to quickly re-schedule our disembarkation time to accommodate the transfer we booked outside the cruise line. The food in the main dining room was overall amazing (we each had only one meal that was not so great). The service team (waiter, assistant waiter, and sommelier) were very friendly and attentive. The buffet was always clean, and the food was much better than expected. We took part in a Wine and Food pairing, and the host, Fernando, was absolutely hilarious! I only have two complaints: 1.) The first couple days onboard, the staff really pushes dinning and beverage packages, to the point of annoyance. We had the Classic beverage package, which we found to be sufficient. I was on an Aperol Spritz-kick during this cruise, and each one only cost an additional $1.20. Upgrading to the Premium package would have cost another $10 each day, and I certainly wasn't drinking enough for it to be worth it. There are only three specialty restaurants, none of which interested us. 2.) Most of the onboard activities focus heavily on spending money. Jewel shows for discounted items, watch seminars sponsored by Tag, massage demonstrations in the spa, and (of course) art auctions. We've always enjoyed the game shows and trivia activities on previous cruises, but these all took place in a small/enclosed lounge or bar area. On other cruises (newer ships) this has taken place in the open atrium area, which the Infinity lacks. Quick recap of our ports: ---Venice: Embarked Day 1, and stayed in port overnight. We did the Celebrity Doge's Palace, Gondola Ride & Glass Showroom Demo on Day 2. Skip it. The Doge's Palace tour was definitely worth it, but it would be better booked through an outside tour company. The gondola ride and glass showroom were incredibly touristy and uninteresting. ---Split: We booked a walking tour of Diolcetian's Palace through GetYourGuide. It was about a 20 minute walk from the ship to downtown Split, which was very easy. We spent the rest of the day having lunch and walking around the town/Riva. ---Kotor: We booked a speedboat ride to Our Lady of the Rocks and Perast, through Viator. There were 3 other ships in port that same day, and it was insanely packed. We were fairly far out in the Bay, which made for a 20 minute tender ride. I would definitely recommend getting up early to sit outside on the deck or balcony, and enjoy the beautiful views as the ship pulls into the Bay of Kotor. ---Corfu: We booked a beach transfer across the island, through GetYourGuide. It was half the price of the ship's beach transfer, and took us to the exact same resort. ---Naples: If you want to do Pompeii or the Almafi Coast, book this through the cruise ship. We booked Celebrity's 10-hour Capri, Sorrento, Pompeii excursion, and were glad we did it. We were first off the ship and last ones back on. But since it was booked through the cruise line, we didn't need to worry about missing the boat. ---Rome: We booked a hotel transfer through GetYourGuide. It was about $100 for two of us, but worth it. The Celebrity transfer options were only to city-center, and were packed full of people. It was worth the extra money to be taken directly to our hotel. Our tag number was able to get off the ship 15 minutes earlier than scheduled, and the disembarkation process took all of 5 minutes. Our bags were ready for us in the terminal as soon as we got off the ship. Summary: The ship is old, but clean and well maintained. The staff is amazing. The food is delicious. The itinerary was perfect. We recommend this cruise line/ship, and we'd do it all over again! Read Less
Sail Date July 2019
Disappointing Celebrity infinity Cruise of the Adriatic Sea Our recent cruise of the Adriatic Sea on Celebrity infinity was disappointing. We had just completed a seven day family cruise of the Western Mediterranean on Norwegian Epic ... Read More
Disappointing Celebrity infinity Cruise of the Adriatic Sea Our recent cruise of the Adriatic Sea on Celebrity infinity was disappointing. We had just completed a seven day family cruise of the Western Mediterranean on Norwegian Epic and the difference in the quality of our experience between the two cruises was quite marked. We have been loyal Celebrity customers for well over ten years having cruised with the cruise line on twelve previous occasions with a further three with the broader RCI Group. We have noted a quiet but steady decline in the quality of the Celebrity product over the past couple cruises. This decline in standards on virtually all measures is now quite stark and, overall, we were very disappointed in the cruise experience on a number of levels. The bad experience started with the very poor handling of a passport/visa issue (not of our making) at check-in. The passport control officials were in our view, officious and uncommunicative, and it took over one and a half hours to sort the problem out. We are still not aware precisely what the issue was but the whole process was frustrating and distressing and got the whole cruise experience off to a bad start. The bad vibes we were getting about the ship were compounded by a massive misunderstanding about a Captains Club loyalty on-board credit that Celebrity disputed had been offered despite us producing documentary evidence downloaded from the Celebrity website, that the loyalty credit had indeed been applied. In an almost two hour wrangle at the front office desk , where we were even virtually accused of fabricating the document and the Guest Relations official with whom we dealt made it perfectly clear that the onus was on us to prove the on-board credit was genuine. He kept on insinuating that the credit was something that our travel agent must have offered and could not grasp the simple fact that it was a Celebrity Captains Club loyalty credit that was in dispute. The whole process was distressing and embarrassing and necessitated us having to contact our travel agent back in South Africa who in turn had to contact Celebrity head office in Miami to confirm the loyalty credit was a Celebrity benefit that should have been automatically applied without question. Despite our agent being assured by Miami that the credit was indeed genuine and should have been automatically applied to our account, and that they would confirm this fact directly with the ship, it took a further two days for the matter to be satisfactorily put to bed and this, only after the intercession of the Concierge Class Concierge who personally undertook to see the matter to a satisfactory resolution. All in all an unnecessarily unpleasant experience for which we receive absolutely no apology from Guest Relations for the poor manner in which this matter had been dealt. We had cruised on the Infinity on two previous occasions. Signs of wear and tear are evident everywhere confirming the need for the vessel to undergo a major refurbishment which we understand is scheduled within a year or so. This cannot come too soon. Furnishings and fittings are in a bad state of repair in many areas, notably the buffet restaurant. Pool towels were threadbare and often torn while pool loungers were out of shape, smelly, stained and had clearly seen better days. Celebrity have probably decided not to spend any more on the Infinity until it undergoes its refurbishment. If this is the case it is a policy that should be reconsidered because frankly, the standard of the pool furnishings in particular, are disgusting and certainly not what one should or could expect from a five star cruise liner. On the positive side, the ship’s hard working cleaning and maintenance staff do an admirable job in trying to keep this ageing vessel in reasonable shape. Decline in standards in many other areas were also evident. As examples, the quality of amenities in Concierge Class staterooms is now notably inferior. Food quality in the buffet restaurant was probably the worst we have yet experienced on any cruise we have taken. Variety and standard of beverages included in the Classic package has clearly been reduced in an obvious attempt to persuade passengers to upgrade to the Premium package. Not all was negative though. We were privileged to sail the beautiful Adriatic Coast visiting some quaint, interesting ports along the way. We found the food quality and presentation in the main dining room to be generally of very good standard. Celebrity’s crème brulees still rank with the best! We actually had a meal at the speciality Tuscan Grille and frankly, thought the standard of fare in the main dining room was better. We also dined twice at the speciality Sushi on 5 dining venue and thoroughly enjoyed our meal on both occasions. Entertainment, as we usually find on cruise ships, was a bit iffy. The main production shows were some of the best we have yet experienced and these shows were supplemented by performances from a top class card magician and a classically trained operatic quartet who had reached the finals of Britain’s Got Talent. Really good. On the other hand, some of the other musical entertainers performing around the ship were of no more than basic cruise ship standard. We cannot conclude this somewhat negative review without a “shout out” to the hard working staff and crew who at all times provided friendly, efficient and attentive service and, even at trying times, almost invariably with a smile. Even when one is having a bad day, the friendly smiles and greeting we received form the Celebrity team, helped make the bad day or bad experience just that little bit less of an issue! We have been loyal Celebrity aficionados for many years having attained Elite Plus status a number of years back so our commitment to the Celebrity brand cannot be questioned. However, our less than happy experiences on this cruise, coupled with our perceptions of a steady decline in the standard of the Celebrity product offering, are making us seriously question whether we will ever cruise with Celebrity again. For the first time in many years we have not booked another Celebrity cruise while we were on board. However, we have already booked cruises on Costa (an Indian Ocean destination specific cruise of which our expectations are not too high save for the bucket list destinations we will be visiting), and a Viking cruise from Bergen to Barcelona. It will be informative to see how these two highly diverse product offerings compare to what has been our preferred brand for so many years. Read Less
Sail Date July 2019
This was our first time on celebrity (we previously sailed on Royal Caribbean, Princess and Holland). Celebrity is definitely our least favorite. It's not terrible, just underwhelming. The Infinity is an old ship and definitely has a ... Read More
This was our first time on celebrity (we previously sailed on Royal Caribbean, Princess and Holland). Celebrity is definitely our least favorite. It's not terrible, just underwhelming. The Infinity is an old ship and definitely has a lot of wear and tear. Pros: -The entertainment for the most part was very good. The Celebrity Singers and Dancers show was dated and nonsensical but we liked everything else. They bring in a lot of acts from outside that are outstanding (there was a group from Britain's Got Talent that was particularly great). The musicians playing throughout the ship during the day were also very good. -The food in the buffet was great. They always had something different and a lot of the food was based on the stop we were in (i.e. Greek food when we were in Greece). We also did the specialty dining in QSine one night for the Le Petit Chef experience (they project a show onto your table and plate). That was very cool and unlike anything I've ever seen. -The Celebrity Shore Excursions were all very good. I liked the tour guides and they gave a lot of good info. We took one in all of our ports except for Dubrovnik. Cons: -We felt like Celebrity was constantly trying to get us to spend money. We were asked to buy drinks or drink packages constantly that we had no interest in. It felt like they were pressuring the staff to sell more packages. We were constantly being handed tickets or fliers for jewelry sales (something we also have no interest in). It started to get really annoying. -We really didn't enjoy the experience in the dinning room. As a table of 2, we were sat mere inches from another table of 2 so it felt awkward. The service was also too slow for our liking but space was the main issue. We stopped eating there because we had no space. -Our balcony door (Room 6094) was broken. This is a serious safety issue. We were locked out on our balcony and had to call down to a guest on the deck below for help. After that, we had to keep the door partially open whenever we used the balcony. This is unacceptable. We did let them know at guest relations but I don't know that there was anything they could do. -Basic necessities were not sold on the ship. The biggest issue was that they did not sell sunscreen. For a warm Mediterranean cruise, this is a huge problem. We used up the one we packed on our sea day and couldn't buy more until we got to Greece. They also don't sell pads (sanitary napkins) or advil in the main store. -There were not a lot of free activities to do on the boat. This made our sea day really boring. A lot of these would be easy fixes (a wider selection of board games and books in the library). Other cruise lines have had activities like stargazing, jewelry making, cookie decorating, cooking demonstrations, etc. that made sea days a fun experience. A lot of the free activities (like a dance class) were out on the pool deck which was too hot and crowded (while lounges and spaces like the theater remained mostly empty). The ports we went to were really nice so we enjoyed the experience but we probably wouldn't sail celebrity again. Read Less
Sail Date July 2019
We chose this ship for its itinerary and the timing of departure. We are experienced cruisers (10+ cruises) and this was our second on Celebrity. We booked a SkySuite (8127 accessible). After reading multiple reviews on this ship I will ... Read More
We chose this ship for its itinerary and the timing of departure. We are experienced cruisers (10+ cruises) and this was our second on Celebrity. We booked a SkySuite (8127 accessible). After reading multiple reviews on this ship I will admit I was concerned. I thought the ship would feel old and tired, I thought the staff would be lukewarm and the food mediocre. Now I am just wondering what ship the rest of the reviewers were on, because it certainly was not the Infinity that we experienced. We thought the ship was in great shape (yes if you look closely you could see some wear in tear, but whoever is looking that closely better not come to my house because we've lived in it for 16+ years and it also shows some signs of its age). The staff was delightful -- lots of fun and great entertainment. The ship is big enough to have the resources/activities of a large ship, but not so big to feel overwhelming. If you wanted to, you could avoid the crowds (even on sea days). We loved our Suite Class perks! Food in Luminae was among the best we have had on any ship including some luxury lines that are all about the food. And being in a dining room that seats a maximum of 50 at a time meant that we never felt rushed, never had crying babies, etc. to interrupt our dining experience (and we really dined!). Thought the itinerary was strong, although was a bit disappointed in Split, would have preferred Dubrovnik. Shore excursions were fine but not extraordinary - our best excursion we booked privately in Corfu. The only real complaint was the Wifi was spotty. and getting to and from the port in Venice is a pain -- Celebrity should have provided free shuttles - not charged for it. Read Less
Sail Date June 2019
This is my 7th cruise, 4th with celebrity, 1st on the infinity. We choose this cruise based on the itinerary and we truly loved all the ports. The ship had an overnight in Venice then set sail the next day. I actually liked this ... Read More
This is my 7th cruise, 4th with celebrity, 1st on the infinity. We choose this cruise based on the itinerary and we truly loved all the ports. The ship had an overnight in Venice then set sail the next day. I actually liked this because it gave us an opportunity to explore Venice at night and have an incredible dinner in Venice. I also didn’t feel rushed. Our other ports were Split Croatia, Kotor Montenegro, Corfu Greece, and Naples Italy. My favorites were Croatia were we hired a private guide by speed boat to take us to HVAR for the day and Corfu were we hired a private sail boat to take us sailing for day. Montenegro is nice, cute little town. We stayed on the boat in Naples as we have been there before. We did have aqua class which allowed us to dine in BLU, and I feel is totally worth it. It’s a more exclusive experience and the service and food are wonderful. I especially love the breakfast. The staff on the ship are always so amazing. I had an injury on the boat and the staff went out of their way to be helpful. My only note about this ship is that it is very dated ( but we knew that coming on). My understanding though is that it is getting a complete refurbishing sometime soon so that will take care of any minor issues. As usual I just recommend people to do their research on the ports and find things you really want to do. Just getting off at the ports and walking around gets very old and boring. Take some time to think outside the box and look into even hiring private companies. Lastly, make sure you make your speciality restaurant reservations well in advance. They are very good and worth the money but they always book up. I can’t tell you how many times I have heard passengers complaining on day one that all the speciality restaurants were booked up because the didn’t know to reserve in advance. You can also now make spa reservations in advance so consider that for a day at sea. Just remember you are on vacation, try not to nick pick at every little detail. Just enjoy the cruise, drinks and food. Read Less
Sail Date June 2019
I was hoping to be wowed by Celebrity having read up so much prior to going, but i have to say although they were good, I do prefer other cruise lines in retrospect. The ports of call made this cruise memorable for the right reasons. ... Read More
I was hoping to be wowed by Celebrity having read up so much prior to going, but i have to say although they were good, I do prefer other cruise lines in retrospect. The ports of call made this cruise memorable for the right reasons. Our cabin was lovely, clean and such a comfortable bed. Good closet space. Bathroom supplies were fine. A very quiet and smooth sail throughout no issues with the ship itself even though its due a refit being older, but i liked the size of it, and managed to not get too lost. The small annoyance is the water in cabin is extra costing over 5$ for a warm bottle of water, which if you have a drinks package its Free from the bars. Mini bar is also extra. Dining was mediocre. our table for 2 was squashed by a stair well we felt squeezed in. Service, was fine, just a little forced. Buffet was again Ok, but on some occasions some sections were closed, and left very little to choose from, however the breakfast ommlette station was fantastic, offering hot variety on demand. The waiters who clear the tables work very hard. Lovely views whilst sitting in the Buffet, this was lovely for sunsets and dolphin spotting whilst eating. Some bars kept running out of things waiting on deliveries. Some toilets had toilet paper on the floor, and no napkins. It actually felt like the ship was short staffed for some reason.Maybe they were training staff still I dont know. Food in the main dining was often luke warm and tiny portions. The soups were lovely to taste,but the menu every day was un-inspiring really, i was hoping the food would be something extra special. We didn't do the speciality due to the constant upsell all the time, and the menus offered there were pretty much the same you could get for free elsewhere. Cafe Bacio the coffee shop was a favourite of ours, wonderful drinks and pretty good service in here. Entertainment was constant around the ship, a great DJ Alessio, was fantastic, some great sounds, round by the pool bar and Maritin bar. He lifted the mood well. Evening entertainment one show was great the IBroadway was excellent but the other shows were ok, nothing too engaging, we found much of the shows were gameshow style which felt very much for the Americans onboard. Most of the bar staff we experienced were quite miserable, and found service very inconsistent and slow, one person great, next person not at all bothered to connect with you. such a shame. The best part was - Our ports of call were excellent, itinerary fantastic. I loved Venice, and Split and Kotor especially. The tours we did were great too, very insightful and interesting the tour guides were fantastic, we did some walking tours and found them very well organised and enjoyable. All the tenders and transfers were organised very well. everything rang smoothly, I was just a little underwhelmed by Celebrity, most of the hype says they are top of the list. i beg to differ. Read Less
Sail Date June 2019
My husband and I went on this cruise to celebrate our 25th anniversary and we brought our kids ages 23,21,and 15. We have been on a Carnival Cruise and one other Celebrity Cruise and we knew we loved Celebrity - it did not disappoint! ... Read More
My husband and I went on this cruise to celebrate our 25th anniversary and we brought our kids ages 23,21,and 15. We have been on a Carnival Cruise and one other Celebrity Cruise and we knew we loved Celebrity - it did not disappoint! Embarkation was so very easy with no long lines and a lovely glass of champagne upon entering the ship. We loved our cabins and our statesman Jeremiah was wonderful! Food was wonderful in both the buffet and the main restaurant. We tried the Sushi restaurant too and it was very good. Did the Select Dining and made the reservations a couple weeks in advance based on what we were doing that day in the port. (Did canoe trip, knew we needed a nap, dined later that night) I would strongly suggest doing this so you get a table. We were actually able to sit in the same spot with the same fabulous waiters (Frances and Paola) every night! We upgraded to premium drink packages and were never disappointed with drinks. Service at every bar - also excellent! Shows, bands, all entertainment, dancing, trivia - all fun and never overcrowded. I do not know how they do it but the ship NEVER feels crowded! The pools even do not get super crowded. But 2 times we did have to circle around a bit to find lounge chairs - no big deal to us. The gym was fantastic with lots of machines and ellipticals and freeweights and a yoga/stretching area. Again, never felt crowded. Did not use spa because we felt it was pretty expensive. Shops onboard were great and I got great service and no pressure when I shopped. Ports were wonderful and we did 3 excursions at 3 ports and all of them were very good and very organized. Again, Celebrity just does this RIGHT! And coming back to the ship and getting a cold drink and cold towel after a hot day feels heavenly! Disembarkation was easy and organized. We took a bus (arranged by Celebrity) to airport and, although we had to wait a few minutes and there seemed to be a little confusion about which line we should be in, we got on and got to the airport in time. Overall, I would recommend Celebrity Infinity to anyone who is not expecting slides and waterplay for kids, skydiving areas or ziplines...all those extra things that some cruiselines are adding that we have no interest in at all. Infinity itself is due for a refurbishment and, while it was clean, there are some areas like cushions and carpet which could use an update. Read Less
Sail Date June 2019
We wanted to see Mykonos, Athens and Santorini and have cruised with Celebrity on a number of occasions. Overall it was a decent itinerary with 8 x ports and 4 x days at sea. Good staff and some really good U K based performing acts in ... Read More
We wanted to see Mykonos, Athens and Santorini and have cruised with Celebrity on a number of occasions. Overall it was a decent itinerary with 8 x ports and 4 x days at sea. Good staff and some really good U K based performing acts in the theatre. Food overall was good but the main dining room menu is getting a bit stale and as such we ate in self service restaurant on a few occasions which was a nice change. We found it disappointing that we could not even try a Martini, using our drinks package, you needed premium, in the Martini Bar. In general the wines that we tried at night did not match the quality from previous Celebrity cruises. We booked three shore excursions through Celebrity and two through Cruising excursions, which on the whole were far better value than Celebrity. Although the ship was okay it is definitely looking very tired and in urgent need of a refit. We also enjoyed coffee at Al Bachio and the occasional confectionary on a daily basis. It was also nice to be sitting somewhere and one of the onboard entertainers would set up and start playing. Read Less
Sail Date May 2019
Our cruise aboard Celebrity Infinity was fabulous. We began with a stay at the Hilton Diagonal Mar in Barcelona. The hotel was flawless and has an incredible pool/beach club and the view from our room was breathtaking. Barcelona is such a ... Read More
Our cruise aboard Celebrity Infinity was fabulous. We began with a stay at the Hilton Diagonal Mar in Barcelona. The hotel was flawless and has an incredible pool/beach club and the view from our room was breathtaking. Barcelona is such a nice city to walk. The embarkation process was easy and uncrowded. We boarded around noon and our stateroom was available around 1:00. Enough time to wander the ship a little bit.... I was a little apprehensive of what the ship's condition would be based on reading some reviews on this site prior to leaving on our trip. There were a number of reviews that described the ship as tired. We found the ship to be very clean in all areas. It is scheduled for dry dock and a major renovation in November 2020. The stateroom was in good condition. All of the furniture and fixtures were clean and in good repair. The public areas appear to have been renovated in recent years and the public area furnishings and décor was up to date and in great condition. The stateroom did lack some things that I assume will be addressed in the November 2020 renovation. in this day and age where everyone travels with a phone and iPad (or laptop) there were not enough power outlets available. We brought a 10 unit charger station and were able to overcome this challenge. There also was NO power outlet in the bathroom. There were three of us in the cabin including our 11-year old son. We were in an Oceanview cabin with a pull out sofa bed for our son. I would not recommend this configuration as it minimized the space when the bed was pilled out. An overhead berth would have been more accommodating. I was pleasantly surprised that every single crew member was friendly and demonstrated excellent hospitality. Without exception! There were plenty of activities to participate in and entertainment to enjoy. The "Fun Factory" for our son was well run and had everything to occupy and entertain an 11-year old. The ports on our itinerary were nice and varied with an emphasis on Greece. Read Less
Sail Date May 2019
Overall - we loved our cruise. We had a great time on the ship and in port. I got slightly bored on the at sea days because it was chilly sometimes and everyone was wrapped up in blankets at the pool. My husband and I are in our 30s and we ... Read More
Overall - we loved our cruise. We had a great time on the ship and in port. I got slightly bored on the at sea days because it was chilly sometimes and everyone was wrapped up in blankets at the pool. My husband and I are in our 30s and we don't have kids so we were looking for a cruise not crowded with kids that also had a lower average age. Average age onboard - excellent. Hardly any kids and I would say the median was ~upper 50s which is pretty good for a cruise. Embarkation - AWESOME. We were one of the first on board. No LINE! We arrived from the airport at the port at 11:15AM around the time they started checkin. Concierge Class - we didn't think Concierge Class was worth it at all. We were almost first in line to checkin and get on the ship. We got on before everyone else so priority boarding wouldn't have helped. For disembarkation - I would have been happy to wait on the ship til everyone else got off. We did like the afternoon snacks (canapes) in our room but that was the ONLY perk of Concierge (besides the stateroom which we loved) that we liked. Stateroom - Our state room was perfect - loved the balcony. Plenty of space for us and storage. Toiletries provided were not great and I wish I had brought my own. Service - amazing service in restaurants, at the pool, at the bar and our cleaning staff. Guest relations and shore excursions staff left something to be desired. Food & Bars - outstanding. Buffet did get crowded at times and we were rushed once or twice in Main dining room (celebrity select). We did a bar crawl every night. Specialty restaurants were all outstanding! Beverage package - upgraded from classic to premium during check-in and it was worth it to us! we frequently got several cocktails drinks per day that were at least $13 and we only paid the difference. So an $18 glass of wine was only $5. (yes i had several of them) Dining package - we purchased the 4-pack while on board and it was worth it. We basically got to eat at one specialty restaurant for free because of the package. Good thing is that if you go to dinner and then purchase the package later, they can include the previous dinner in the package. Spa - way way way overpriced. I will not go again. I got a Gel manicure which usually costs $30 and it was $110. Massages were over $135 each not including tip. Could have saved us $500 total by skipping the spa. Gym - adequate. We used it frequently. Wanted to do yoga but Classes were not free and you had to sign up in advanced. First day at sea I had a to wait a few minutes for a treadmill but otherwise it wasn't too crowded. Casino, Activities & Shows - not of interest to us. Casino had high table minimums. Celebrity life activities were boring or not interesting. We did quite a bit of karaoke in the sky lounge but it only lasted about 1 hour per night which was sad. Wish there were more after dark activities or places where couples in there 30s and 40s could hangout after dark like a dance club which I have seen on other ships. Port visits - Excellent. Ample time in port which I think is a key pro for Celebrity. Tendering was not an issue. Getting off the ship in time for our early AM excursions was never an issue. We never stood in line to get off. Destination guides handed out on ship were not detailed enough. No full area map or helpful tips on what to avoid. For example - would be nice to know that during peak times you can stand in line for > 30 minutes to take the cable car back down in Santorini and there really is no other way unless you want to walk in donkey poop. Ports Messina (Sicily) - We took the celebrity transfer to Taormina where they drop you off for 3 hours and you tour it on your own. It was overpriced but we liked walking around the pedestrian area of Taormina and had lunch. Kusadasi (Ephesus) - private tour with Ephesus Shuttle from trip advisor. Our guide was waiting for us on time when we disembarked at the port. Nil was extremely knowledgeable about all the history and the excavation of the sites and had majored in Tourism at a university in Turkey. She spoke pretty good English. We first visited the House of Mary and then Ephesus and the Terrace Houses. Then we went to the Basilica of St John and she walked with us to a nearby Mosque. Afterwards we had a wonderful lunch and then Nil accompanied us to the Bazaar because I really wanted to shop a bit. The best thing about the tour is that we went at our own pace and Nil tailored the tour to what we were interested in. Athens - Semi private tour with Yannis Taxi from trip advisor. Our group of 14 mini-bused to the Acropolis from Piraeus port after being met promptly by our driver and our fluent english speaking guide, Eleni (Helen). One thing I loved about this is that my husband and I didn't know any of the other people on the tour. Yannis set up the whole thing which made it a lot cheaper than private. Eleni guided us through the Acropolis and the Museum of the Acropolis with exemplary knowledge and detail. We had time on our own for shopping and lunch in the beautiful pedestrian area of Plaka. After lunch, we visited the Holocaust Memorial and Constitution square for the changing of the guard at the tomb of the unknown soldier. Eleni was EXTREMELY knowledgeable and I wonder if she is not actually a History major. She had extensive detail on everything! Rhodes - on our own. Enjoyed walking around old town and taking pictures. Had wonderful lunch and then took a taxi to Faliarki beach. The beach was so-so. Santorini - on our own. Took the Oia speed boat transfer (booked on Facebook SantoriniPlanet) to Oia to avoid cable-car and donkeys on the way up the mountain. Oia is beautiful and must see! Walked around Oia, took pictures, shopped and had lunch. Transfer includes bus ride back. Boarding buses was chaotic, crowded and people were cutting. We made it on the bus and then got stuck in a traffic jam for 45 minutes because the roadway back to Santorini is not big enough for 2 tour buses to pass each other at the same time. Back in Santorini walked around the beautiful small town, shopped and then stood in line for 30 minutes waiting on the cable car back to the dock around 2pm. When we got back down to the dock, storm was starting to blow in and we jumped on the first tender we saw and we are lucky we did. The shut down tendering after ours for 2.5 hours after due to gusting 70 mph winds. Cable car was also shutdown. Folks were required to be back on board by 5PM and that was extended because people were stuck at the pier. Tons of people had to walk down the long path way that is shared with the donkeys and many elderly or disabled people were injured on the way down. The ship waited for all crew and guests to make their way back onboard after the storm died down around 5PM. Mykonos - planned a kayaking trip but it was cancelled due to the storm from the day before. We didn’t find out about the cancellation until after we were already wandering around our meeting point looking for everyone. Instead we took a ferry to Ancient Delos and got stuck there for 3 hours due to the schedule difference between the first trip out and the first trip back. 3 hours is way too long to spend on Delos and its as only semi interesting after spending days looking at ancient ruins in Rome, Athens, and Kusadasi. After we made it back to Mykonos we walked around the BEAUTIFUL small town and had lunch before tendering back to the ship. Naples - Private tour with a group of folks I met on Cruise Critic. The driver/guide from Naples Tour Service, Salvatore, met us at 7:30AM and first drove us through the mountains on the way to Amalfi so we could see a different view. We go there early before it was too crowded. He stopped a few times along the way at scenic areas for us to take pictures. Once in Amalfi we had 1 hour of free time to walk around town center. Amalfi is small and has shops, cafes and the beach. After leaving Amalfi we drove to Positano along the picturesque coast and the road is not quite big enough for 2 busses to pass which can be stressful but our driver was great! Again we stopped along the way for pictures. Positano is beautiful and posh. We had 1 hour of free time in Positano and walked to the beach and back. By that time, ~11AM, it was starting to get crowded. Next we drove to lunch at La Tagliata which was wonderful! Family style dining. They brought out lots of veggies and antipasti, then we had a pasta course and then dessert. House wine flowed and they gave us Lemoncello with dessert. Amazing view and great value. Everything was 25 euro per person. After lunch we drove to Pompeii and we had 1.75 hours free time. We were pretty tired by that point so we zipped through pompeii and made it back to the ship around 5pm in time for last aboard which was at 6:15PM. Sal was a wonderful guide. He gave us tons of information along the way and plenty of free time. Next time I wish we had gone to the museum for pompeii in naples. Read Less
Sail Date May 2014
Well this was our first experience of a Celebrity cruise. We have cruised many times with Princess, RCL, Holland America, P&O (just once) and Scenic Tours. Up until now, our worst cruise was with P&O on the Oriana, but this comes a ... Read More
Well this was our first experience of a Celebrity cruise. We have cruised many times with Princess, RCL, Holland America, P&O (just once) and Scenic Tours. Up until now, our worst cruise was with P&O on the Oriana, but this comes a very close second. It was advertised a an Immersive Wine Cruise. That was of little interest to us, but we needed an accessible cabin with a twin next to it and this was the only option at the time of booking. I was assured that Celebrity was 5 star and we would have a great time. I would firstly like to say what was good about the cruise: Embarkation was speedy and efficient and we were in the buffet with a cup of tea in hand within 45 minutes of arriving at Harwich. We found all of the staff amazing. Without exception, they looked after both my disabled son and daughter and myself and partner. The staff in the buffet couldn't do enough for us and always had time to speak to my son and daughter and ask about their day. The cabins were adequate. We had two inside cabins on deck 3 and the beds were very comfortable, although the cabins were 'tired' and our valance was ripped and stained. I have to say that a plastic shower curtain sticking to your legs did not seem 5 star to me. Our two cabin stewards did their job, just, but we have had much better. On two occasions, the sheet on our bed was not even straightened and we had to pull the bottom of it down and tuck in ourselves before getting into bed. Guest relations were extremely helpful and we have no complaints at all with their friendliness or service. Now onto things that were not good; Firstly, I have never been on a ship where there were so many extremely rude and arrogant guests. There are always a certain number of people with no manners, but I would say 80% were positively Neanderthal! I cannot believe that people could stand at the buffet demanding omelettes, pastas, stir fry's etc without so much as a please or thank you! Shame on you. Unfortunately, I would rate the food in general as poor. We did eat mainly in the buffet as the restaurant did not have suitable choices for my son. The emphasis seems to be an Asian cuisine with and without the grill station, we would have been lost. The grill station was also the only way of getting hot food. The temperature of the food on the general buffet almost cold. The cleanliness of the ship also left a lot to be desired. I ran my finger along some of the chrome work in the buffet area and had to go and wash my hands. There was far less evidence of ongoing cleaning than on any other ship we had travelled on. Entertainment was generally good in the theatre, with the exception of the magician, who we watched pulling things out of his coat. The entertainment around the ship was not so good with the female resident singer being positively out of tune on every song....... not good for the ears and to be avoided at all costs. The shops sold very little that well travelled folks would want, mainly what we refer to in the UK as junk. To top it all, one of our cases was ripped on disembarkation. As we had to wait for our cases to be found, we didn't check them over. My new Antler case now has a two inch rip in the underside and apparently we cannot claim from Celebrity because we did not notice until we arrived home. I have to say that I am now worried as we booked with Celebrity for next year at the same time that we booked this cruise. We are doing 3 b to b's on the Eclipse, a total of 37 days. I hope that someone will tell me that the standard is going to be an awful lot better than the Infinity. Read Less
Sail Date September 2013
Celebrity Infinity Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 3.0 3.9
Shore Excursion 3.0 3.7
Enrichment 3.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.8
Rates 4.0 4.1

Find a Celebrity Infinity Cruise

Easily compare prices from multiple sites with one click